Information interaction method and device

Abstract

Embodiments of the present application disclose an information interaction method and device. After obtaining target order information, the information interaction method displays a first taking control and / or a second taking control corresponding to the target order in an order taking page according to attribute information of a user account. The attribute information is used to represent a taking demand of the user account for the target order. The first taking control is used to take the target order in a manner requiring secondary confirmation. The second taking control is used to take the target order in a manner without secondary confirmation. The information interaction method can improve the order taking experience of a delivery personnel and meet the fast taking demand of the delivery personnel for a delivery order.

Description

TECHNICAL FIELD

[0001] The present application relates to the technical field of Internet, in particular to an information interaction method and device. BACKGROUND

[0002] When a user purchases a commodity through an online shopping platform, in order to provide commodity distribution service to the user, the online shopping platform usually generates a corresponding distribution order according to the purchase information of the user and assigns the distribution order to a corresponding distribution personnel, so that the distribution personnel can start commodity distribution operation after taking the distribution order.

[0003] In one order assignment mode, the online shopping platform can distribute the distribution order to a corresponding order pool, and then the distribution personnel uses a terminal device such as a mobile phone or a tablet computer to take the distribution order from the order pool.

[0004] In order to prevent the distribution personnel from making mistakes in the taking process, the prior art usually requires the distribution personnel to make a second confirmation in the process of taking the distribution order, but this taking mode makes the order-taking experience of the distribution personnel unsatisfactory, and also cannot meet the rapid taking demand of some distribution personnel for the distribution order. SUMMARY

[0005] Therefore, the embodiments of the present application provide an information interaction method and device to improve the order-taking experience of the distribution personnel and meet the rapid taking demand of the distribution personnel for the distribution order.

[0006] In a first aspect, the embodiments of the present application provide an information interaction method, which comprises:

[0007] obtaining target order information;

[0008] displaying a first taking control and / or a second taking control corresponding to the target order in an order taking page according to attribute information of a user account, the attribute information being used to represent the taking demand of the user account for the target order;

[0009] The first taking control is used to take the target order in a manner that needs a second confirmation, and the second taking control is used to take the target order in a manner that does not need a second confirmation.

[0010] In a second aspect, the embodiments of the present application provide an information interaction device, which comprises:

[0011] an obtaining unit, configured to obtain target order information;

[0012] The display unit is configured to display, according to attribute information of a user account, a first pickup control and / or a second pickup control corresponding to a target order in an order pickup page, the attribute information being used to represent a pickup demand of the user account for the target order.

[0013] The first pickup control is used to pick up the target order in a manner requiring secondary confirmation, and the second pickup control is used to pick up the target order in a manner without secondary confirmation.

[0014] In a third aspect, an embodiment of the present application provides a computer readable storage medium, which stores computer program instructions, and the computer program instructions, when executed by a processor, implement the method according to any one of the first aspect.

[0015] In a fourth aspect, an embodiment of the present application provides an electronic device, which comprises:

[0016] a memory configured to store one or more computer program instructions;

[0017] a processor configured to execute the one or more computer program instructions to implement the method according to any one of the first aspect.

[0018] The information interaction method provided by the embodiment of the present application can display, according to attribute information of a user account, a first pickup control and / or a second pickup control corresponding to a target order in an order pickup page after obtaining the target order information. The attribute information is used to represent a pickup demand of the user account for the target order. The first pickup control is used to pick up the target order in a manner requiring secondary confirmation, and the second pickup control is used to pick up the target order in a manner without secondary confirmation. The information interaction method can improve the order pickup experience of a delivery personnel and meet the fast pickup demand of the delivery personnel for a delivery order. BRIEF DESCRIPTION OF DRAWINGS

[0019] The above and other objects, features and advantages of the present application will become more apparent from the following description when taken in conjunction with the accompanying drawings, in which:

[0020] Figure 1 FIG. 1 is a schematic diagram of an information interaction system according to an embodiment of the present application;

[0021] Figure 2 FIG. 2 is a signaling interaction diagram of the information interaction system according to an embodiment of the present application;

[0022] Figure 3 FIG. 3 is a flowchart of an information interaction method according to an embodiment of the present application;

[0023] Figure 4A flow chart of the access control display method of the embodiment of the present application;

[0024] Figure 5 A schematic diagram of the setting page of the embodiment of the present application;

[0025] Figure 6 A flow chart of the matching degree determination method of the embodiment of the present application;

[0026] Figure 7 A schematic diagram of the order access page of the embodiment of the present application;

[0027] Figure 8 A schematic diagram of the order access page of the embodiment of the present application;

[0028] Figure 9 A schematic diagram of the information interaction device of the embodiment of the present application;

[0029] Figure 10 A schematic diagram of the electronic device of the embodiment of the present application. DETAILED DESCRIPTION

[0030] The present application is described in detail below based on the embodiments, but the present application is not limited to only these embodiments. In the following detailed description of the present application, some specific details are described in detail. The present application can also be completely understood without the description of these details by those skilled in the art. In order to avoid confusion of the essence of the present application, the well-known methods, processes, flows, elements and circuits are not described in detail.

[0031] In addition, those of ordinary skill in the art should understand that the drawings provided herein are for illustrative purposes only and are not necessarily drawn to scale.

[0032] Unless the context clearly requires otherwise, throughout the description, the words "comprise", "comprising", and the like are to be construed in an inclusive sense as opposed to an exclusive or exhaustive sense; that is to say, in the sense of "including, but not limited to".

[0033] In various embodiments of the present application, in order to protect the privacy rights of users, the user information obtained is obtained on the premise of authorization by the user, and the user information obtained is only applied to the methods described in various embodiments of the present application.

[0034] When a user purchases a commodity through an online shopping platform, in order to provide commodity distribution services to the user, the online shopping platform usually generates a corresponding distribution order according to the purchase information of the user and assigns the distribution order to a corresponding distribution personnel, so that the distribution personnel can start commodity distribution operations after accessing the distribution order.

[0035] In one order dispatching manner, an online shopping platform can place a delivery order into a corresponding order pool, and then a delivery personnel can use a terminal device such as a mobile phone or a tablet computer to pick up the delivery order from the order pool.

[0036] In order to prevent the delivery personnel from making a mistake in the picking-up process, the prior art usually requires the delivery personnel to make a secondary confirmation in the process of picking up the delivery order. However, this picking-up manner makes the order-picking experience of the delivery personnel poor, and cannot meet the quick picking-up demand of some delivery personnel for the delivery order.

[0037] Specifically, in order to ensure that the placed delivery order can be processed in time, the placing speed of the delivery order is usually less than the processing speed of the delivery personnel for the delivery order in most cases, which makes the delivery personnel usually need to pick up the placed delivery order in the order pool in a rush. However, the prior art requires the delivery personnel to make a secondary confirmation in the process of picking up the delivery order. This can cause the delivery order to be picked up by other delivery personnel in advance in the process of making the secondary confirmation, which makes the picking-up operation fail. This not only affects the order-picking efficiency of the delivery personnel, but also makes the order-picking experience of the delivery personnel poor. Meanwhile, this picking-up manner cannot meet the quick picking-up demand of some delivery personnel for the delivery order.

[0038] To this end, the embodiment of the present application provides an information interaction method to improve the order-picking experience of the delivery personnel and meet the quick picking-up demand of the delivery personnel for the delivery order.

[0039] Figure 1 The schematic diagram of the information interaction system of the embodiment of the present application is shown in FIG. 1. As shown in FIG. 1, the information interaction system includes a user terminal 11, a delivery terminal 12, and a server 13. Figure 1

[0040] The user terminal 11 is a terminal held by a user, and can be a terminal device such as a mobile phone, a computer, or a tablet computer. In this embodiment, the user can use the user terminal 11 to purchase goods in a shopping webpage or a shopping application (APP) corresponding to an online shopping platform.

[0041] ​The delivery terminal 12 is a terminal held by a delivery personnel, which can be a mobile phone, a computer, a tablet computer or the like. Further, the delivery terminal 12 is installed with a delivery application corresponding to the online shopping platform. In the embodiment, the delivery personnel can log in to his own user account in the delivery application, and view the delivery orders in the corresponding order pool released by the server 13 through the user account, and pick up the delivery orders suitable for himself according to his own needs. Further, in the embodiment, in order to enable the delivery personnel to pick up the delivery orders in the way he desires, the delivery terminal 12 can also display the corresponding pickup control according to the pickup needs of the user account for the delivery orders when displaying the delivery orders. Through the pickup control, the delivery personnel can pick up the delivery orders in the way that needs to be confirmed or does not need to be confirmed.

[0042] The server 13 is a general computing device or data processing device or storage device. In the embodiment, the server 13 corresponds to the online shopping platform. The server 13 is used to generate a corresponding delivery order according to the purchase information of a user after the user purchases a commodity, and release the delivery order into a corresponding order pool, and is used to assign the picked-up delivery order to the user account of the delivery personnel when the delivery personnel picks up the delivery order from the order pool.

[0043] It should be understood that the order pool in the embodiment is used to store the delivery orders that have not been picked up by the delivery personnel. The delivery personnel can access the corresponding order pool through the user account to view the delivery orders in the order pool. When the delivery personnel picks up the delivery order, the picked-up delivery order will be removed from the order pool.

[0044] It should be understood that the online shopping platform in the embodiment can be specifically an online takeout platform, and the delivery personnel can be specifically a rider responsible for delivering commodities in the online takeout platform.

[0045] Optionally, the user terminal 11 and the delivery terminal 12 can be connected with the server 13 through a wireless communication network to realize data interaction between the server. Optionally, the wireless communication network can include any one or combination of 5G mobile communication network technology (5th-Generation, 5G) system, long term evolution (long term evolution, LTE) system, global mobile communication system (Global System for Mobile Communication, GSM), Bluetooth (Bluetooth, BT), wireless fidelity (Wireless Fidelity, Wi-Fi) or Zigbee protocol.

[0046] Specifically, after a user purchases a commodity by using the user terminal 11, the server 13 can generate a corresponding delivery order according to purchase information of the user, and place the delivery order into a corresponding order pool. At this time, the user terminal 11 can obtain target order information, i.e., delivery order information, in the order pool, and display a first pickup control and / or a second pickup control corresponding to the target order in an order pickup page according to attribute information of the user account, i.e., pickup requirements of the user account for the target order. The first pickup control is used to pick up the target order in a manner requiring secondary confirmation, and the second pickup control is used to pick up the target order in a manner not requiring secondary confirmation.

[0047] Therefore, the information interaction method in this embodiment can enable the delivery personnel to pick up the delivery order in a manner desired by the delivery personnel, thereby improving the order pickup experience of the delivery personnel and meeting the fast pickup requirements of the delivery personnel for the delivery order.

[0048] It should be understood that the information interaction method in this embodiment is not limited to online shopping platforms, and can be used in any scenario of using an order pool to allocate tasks. For example, when a ride-hailing platform broadcasts a ride order of a passenger, the information interaction method in this embodiment can also be used to display a corresponding pickup control in a driver terminal according to pickup requirements of a driver account for the ride order, so that the driver can pick up the ride order in a manner desired by the driver, thereby improving the order pickup experience of the driver.

[0049] Figure 2 The signaling interaction diagram of the information interaction system of the embodiment of the present application is shown in FIG. 1. As shown in FIG. 1, the information interaction system includes a server 21 and a terminal 22. The information interaction system can include the following interaction steps in actual application: Figure 2

[0050] S100', the server generates a corresponding delivery order according to purchase information and places the delivery order into a corresponding order pool.

[0051] Specifically, after a user purchases a commodity, the server can generate a corresponding delivery order according to purchase information of the user and place the delivery order into a corresponding order pool.

[0052] ​Optionally, the server can obtain the purchase information of the user by interacting with other related servers of the online shopping platform, such as a commodity settlement server. The purchase information can include merchant name, merchant address, commodity name, expected delivery time, payment time, user contact information, merchant contact information, and delivery address, and other related information. The server can generate a corresponding delivery order according to the purchase information, so that the delivery personnel can pick up the delivery order suitable for themselves in the subsequent steps according to their own needs. It should be understood that the information content included in the purchase information can be set and adjusted according to actual needs.

[0053] Optionally, in order to facilitate the distribution and management of delivery orders, the server can pre-divide the city map into different delivery areas. Each of the delivery areas can correspond to a different order pool. When the server distributes the delivery order, the server can distribute the delivery order to the order pool corresponding to the delivery area according to the delivery address and / or the merchant address of the delivery order.

[0054] It should be understood that when the merchant address and the delivery address of the delivery order are in the same delivery area, the server can directly distribute the delivery order to the order pool corresponding to the delivery area. When the merchant address and the delivery address of the delivery order are in different delivery areas, respectively, the server can also distribute the delivery order to a reasonable order pool according to the actual situation. For example, the server can comprehensively consider the current delivery pressure of the two delivery areas, and then distribute the delivery order to the order pool corresponding to the delivery area with smaller current delivery pressure. Details are not described herein.

[0055] Optionally, in order to facilitate the unified management of the delivery orders in each order pool, each of the order pools can be stored in the server in the form of a database. Optionally, in order to improve the access speed of the delivery personnel, each of the order pools can also be stored in the storage device corresponding to each delivery area.

[0056] S200', the terminal obtains target order information from the server.

[0057] Specifically, the terminal can obtain target order information, i.e., delivery order information, from the corresponding order pool. The corresponding order pool can be a target order pool.

[0058] Optionally, the target order pool can be the order pool corresponding to the delivery area where the delivery personnel is currently located. Specifically, the location of the terminal can represent the location of the delivery personnel to some extent. The terminal can obtain the current location, determine the delivery area where the delivery personnel is currently located according to the location, and obtain the target order information from the target order pool corresponding to the delivery area.

[0059] Optionally, in actual application, the delivery orders in each order pool can also be responsible for delivery by fixed delivery personnel. At this time, the target order pool can be an order pool corresponding to the user account, that is, an order pool responsible for processing by the delivery personnel.

[0060] Optionally, in step S200', the terminal can actively obtain the target order information from the server. Specifically, when the delivery personnel wants to view the delivery order, the delivery application can be manually invoked and the order pickup page can be opened. The terminal can actively obtain the target order information from the server when receiving the opening instruction of the user for the order pickup page. Optionally, the target order information can be obtained by the terminal sending a target order information obtaining request to the server, and the server can determine the target order pool and send the target order information in the target order pool to the terminal after receiving the target order information obtaining request.

[0061] Optionally, in step S200', the server can also actively send the target order information to the terminal. Specifically, when the server releases a newly generated delivery order in the target order pool or the target order pool changes due to the movement of the delivery personnel to other delivery areas, the server can actively send the target order information in the updated target order pool to the terminal. Correspondingly, the terminal can actively prompt the delivery personnel after receiving the target order information actively sent by the server, so that the delivery personnel can view and pick up the target order in time. Optionally, the prompt method can include one or a combination of any prompt method such as pop-up prompt, voice prompt, SMS prompt or telephone prompt.

[0062] S300', according to the attribute information of the user account, the first pickup control and / or the second pickup control corresponding to the target order are displayed.

[0063] Specifically, after obtaining the target order information, the terminal can display the first pickup control and / or the second pickup control corresponding to the target order in the order pickup page according to the attribute information of the user account, that is, the pickup demand of the user account for the target order. The first pickup control is used to pick up the target order in a way that needs secondary confirmation, and the second pickup control is used to pick up the target order in a way that does not need secondary confirmation.

[0064] Optionally, the attribute information of the user account can be determined according to the setting information of the delivery personnel in the delivery application.

[0065] S400', the terminal sends a binding request to the server.

[0066] Specifically, when the delivery personnel clicks the first pickup control and completes the secondary confirmation, the terminal can send a binding request for the target order to the server, or when the delivery personnel clicks the second pickup control, the terminal can directly send a binding request for the target order to the server.

[0067] S500', the server binds the target order with the user account.

[0068] Specifically, after receiving the binding request for the target order, the server binds the target order with the user account.

[0069] It should be understood that the binding request can include user account information and order number information of the target order to be bound, so that the server can bind the target order with the user account.

[0070] Figure 3 The flowchart of the information interaction method of the embodiment of the application is shown in FIG. 1. Figure 3 As shown in the figure, the information interaction method specifically includes the following steps:

[0071] It should be understood that Figure 3 The information interaction method shown in the figure can be applied to the delivery terminal in the above embodiment.

[0072] S100, obtaining target order information.

[0073] Specifically, the terminal can actively obtain the target order information from the server, or can receive the target order information sent by the server.

[0074] Optionally, when receiving the target order information sent by the server, the terminal can also prompt the delivery personnel to ask whether the delivery personnel wants to view the delivery order. The asking method can be to display a pop-up window by the terminal, and the delivery personnel can confirm or refuse by clicking the corresponding control in the pop-up window.

[0075] S200, according to the attribute information of the user account, displaying a first pickup control and / or a second pickup control corresponding to the target order in the order pickup page.

[0076] The attribute information is used to represent the pickup demand of the user account for the target order, the first pickup control is used to pick up the target order in a way that needs secondary confirmation, and the second pickup control is used to pick up the target order in a way that does not need secondary confirmation.

[0077] Specifically, after obtaining the target order information, the terminal can display the first pickup control and / or the second pickup control corresponding to the target order in the order pickup page according to the attribute information of the user account.

[0078] Figure 4 A flowchart of a pickup control display method of an embodiment of the present application is shown in FIG. 2. As shown in FIG. 2, the pickup control display method specifically includes the following steps: Figure 4

[0079] S210: Determine whether the attribute information satisfies the quick pickup condition.

[0080] Specifically, the terminal can determine whether the attribute information of the user account satisfies the quick pickup condition, and if so, execute step S220, otherwise execute S230.

[0081] Optionally, the delivery personnel can set whether to enable the quick pickup function in the setting page of the delivery application.

[0082] Figure 5 A schematic diagram of a setting page of an embodiment of the present application is shown in FIG. 3. As shown in FIG. 3, the setting page is used to set the related functions provided by the delivery application. The setting page includes an option container 51, which includes a pickup demand setting control 52, which is used to trigger a switching instruction for the quick pickup function. Figure 5 Specifically, the delivery personnel can issue a switching instruction by clicking the pickup demand setting control 52, and the terminal will adjust the attribute information of the user account after receiving the switching instruction, i.e., enable or disable the quick pickup function. It should be understood that

[0083] As shown in FIG. 3, the pickup demand setting control 52 is used to represent that the quick pickup function is in a disabled state, and when the user clicks the pickup demand setting control 52, the pickup demand setting control 52 will be switched to the state shown in the pickup demand setting control 53 to represent that the quick pickup function is in an enabled state. Figure 5 It should be understood that the display page, order item, pop-up window or functional components and other related content in each embodiment of the present application can be realized by HTML (Hyper Text Markup Language), XML (Extensible Markup Language), CSS (Cascading Style Sheets) and JavaScript language.

[0084] S220: Display the second pickup control corresponding to the target order in the order pickup page.

[0085]

[0086] ​​Specifically, in response to the attribute information of the user account satisfying the quick pickup condition, the terminal can display a second pickup control corresponding to the target order in an order pickup page. Through the second pickup control, the quick pickup demand of the delivery personnel for the delivery order can be realized.

[0087] Figure 7 FIG. 1 is a schematic diagram of an order pickup page according to an embodiment of the present application. As shown in the figure, the order pickup page displays target order display containers 71 and 72. The target order display containers 71 and 72 correspond to different delivery orders respectively. It should be understood that the delivery orders are all delivery orders in a target order pool. Further, the target order display containers display relevant information of the corresponding delivery orders, such as merchant address information, merchant name information, delivery address information, delivery time information, and distance information between the current position and the merchant address and the delivery address, and the like. Figure 7 Further, the target order display containers 71 and 72 display second pickup controls 73 and 74 respectively. The second pickup controls are used to trigger a second pickup instruction for the corresponding target order. When the terminal receives the second pickup instruction, the terminal can bind the corresponding target order with the user account. Alternatively, the binding manner can be that the terminal sends a binding request to the server to instruct the server to bind the target order with the user account.

[0088] S230, determining the matching degree of the user account and the target order.

[0089] Specifically, in response to the attribute information of the user account not satisfying the quick pickup condition, the matching degree of the user account and the target order is determined.

[0090] It should be understood that in an alternative implementation, in response to the attribute information of the user account not satisfying the quick pickup condition, the terminal can directly display a first pickup control corresponding to the target order in the order pickup page.

[0091] Alternatively, in the embodiment, the matching degree can specifically refer to the matching degree of the current delivery route of the user account and the target order.

[0092] FIG. 2 is a flowchart of a matching degree determination method according to an embodiment of the present application. As shown in the figure, the matching degree determination method specifically includes the following steps: Figure 6 Figure 6 S231, determining the current delivery route of the user account.

[0093] S231, determining the current delivery route of the user account.

[0094] ​Specifically, the terminal can acquire a current delivery route of the user account from the server. Optionally, the current delivery route can be determined by the server according to order pickup conditions under the user account.

[0095] It should be understood that in an alternative implementation, the terminal can also determine the current delivery route according to the order pickup conditions under the user account after determining the order pickup conditions. Optionally, the current delivery route can be an optimal route for completing all delivery orders under the current user account obtained by calculation and planning.

[0096] S232, acquire delivery address information and merchant address information in the target order information.

[0097] Specifically, the terminal can acquire delivery address information and merchant address information in the target order information.

[0098] S233, determine the matching degree according to the current delivery route, the delivery address information and the merchant address information.

[0099] Specifically, the terminal can determine the matching degree of the user account and the target order according to the current delivery route, the delivery address information and the merchant address information.

[0100] It should be understood that the higher the matching degree is, the higher the on-route rate of the current delivery route of the user account and the target order is, that is, the difference between the total delivery distance and time consumption of the re-planned delivery route and the current delivery route is smaller after the target order is assigned to the user account.

[0101] Further, after determining the matching degree of the user account and the target order, the terminal can display the first pickup control and / or the second pickup control corresponding to the target order in the order pickup page according to the matching degree.

[0102] S240, the terminal determines whether the matching degree is greater than a preset matching threshold.

[0103] Specifically, the terminal can determine whether the matching degree is greater than a preset matching threshold, and if so, execute step S243, otherwise execute step S242. The preset matching threshold can be set according to actual needs.

[0104] S242, display the first pickup control corresponding to the target order in the order pickup page.

[0105] Specifically, in response to the matching degree being less than or equal to the preset matching threshold, the first pickup control corresponding to the target order is displayed in the order pickup page.

[0106] S243、in the order pickup page, the first pickup control and the second pickup control corresponding to the target order are displayed.

[0107] Specifically, in response to the matching degree being greater than the preset matching threshold, the first pickup control and the second pickup control corresponding to the target order are displayed in the order pickup page.

[0108] The preset matching threshold can be 80%, and the target order pool includes target order 1 and target order 2. The matching degree of target order 1 with the user account, i.e. the rate of going the same way, can be 80%, and the matching degree of target order 2 with the user account, i.e. the rate of going the same way, can be 86%. The matching degree of target order 1 is equal to the preset matching threshold, and the matching degree of target order 2 is greater than the preset matching threshold. At this time, the terminal can display the first pickup control corresponding to target order 1 in the order pickup page, and display the first pickup control and the second pickup control corresponding to target order 2 in the order pickup page.

[0109] Figure 8 The schematic diagram of the order pickup page of the embodiment of the application is shown in FIG. 8. Figure 8 As shown in FIG. 8, the target order display containers 81 and 83 in the order pickup page correspond to target orders 1 and 2, respectively. Each of the target order display containers displays the relevant information of the corresponding target order. Further, the target order display container 81 displays the first pickup control 82 corresponding to target order 1. The target order display container 83 displays the first pickup control 85 and the second pickup control 84 corresponding to target order 2. The user can issue a first pickup instruction for the corresponding target order by clicking the first pickup control 82 or the first pickup control 85, and the terminal will display a confirmation pop-up window 86 after receiving the first pickup instruction. The confirmation pop-up window 86 includes a confirmation control 88 for triggering a secondary confirmation instruction. The user can issue a secondary confirmation instruction by clicking the confirmation control 88, and the terminal will bind the corresponding target order to the user account after receiving the secondary confirmation instruction. It should be understood that if the delivery personnel mistakenly clicks the first pickup control 82 or the first pickup control 85, the delivery personnel can also return to the previous step to re-pick up the delivery order by clicking the reject control 87 in the confirmation pop-up window 86. It should be understood that the user can also issue a second pickup instruction for target order 2 by clicking the second pickup control 84, and the terminal will directly bind target order 2 to the user account after receiving the second pickup instruction. It should be understood that the binding method can also be that the terminal sends a binding request to the server to instruct the server to bind the corresponding target order to the user account.

[0110] Therefore, the embodiment can provide two ways for the user to pick up the target order when the delivery personnel does not open the quick pick-up function, but the matching degree of the user account and the target order is high, so as to simplify the operation of the delivery personnel and improve the order picking experience of the delivery personnel.

[0111] In an optional implementation, in order to further meet the pick-up requirements of the delivery personnel for the delivery order, the delivery personnel can also set the pick-up requirements for different order types according to their own requirements in the setting page of the delivery application. After the terminal obtains the target order information, the terminal can determine the order type corresponding to the target order, and display the first pick-up control and / or the second pick-up control corresponding to the target order in the order pick-up page according to the attribute information corresponding to the order type.

[0112] For example, the order type of the delivery order can include a same-city delivery order, a normal delivery order, and a quick order. The delivery personnel can open the quick pick-up function for the same-city delivery order in the setting page of the delivery application, and close the quick pick-up function for the normal delivery order and the quick order. After the terminal receives the target order information, if it is determined that the order type of the target order is the same-city delivery order, the terminal displays the corresponding control corresponding to the target order in the attribute information satisfying the quick pick-up condition. If it is determined that the order type of the target order is the normal delivery order or the quick order, the terminal can display the corresponding control corresponding to the target order in the attribute information not satisfying the quick pick-up condition. It should be understood that the order type of the delivery order can be set and adjusted according to actual requirements.

[0113] The information interaction method of the embodiment can display the first pick-up control and / or the second pick-up control corresponding to the target order in the order pick-up page according to the attribute information of the user account after obtaining the target order information. The attribute information is used to represent the pick-up requirements of the user account for the target order. The first pick-up control is used to pick up the target order in the manner of requiring secondary confirmation, and the second pick-up control is used to pick up the target order in the manner of not requiring secondary confirmation. The information interaction method can improve the order picking experience of the delivery personnel and meet the quick pick-up requirements of the delivery personnel for the delivery order.

[0114] Figure 9 The information interaction device of the embodiment is shown in the schematic diagram of the information interaction device. As shown in the figure, the information interaction device of the embodiment includes an acquisition unit 91 and a display unit 92. Figure 9

[0115] Specifically, the acquisition unit 91 is configured to acquire target order information.

[0116] ​The display unit 92 is configured to display the first pickup control and / or the second pickup control corresponding to the target order in the order pickup page according to attribute information of a user account, the attribute information being used to represent a pickup demand of the user account for the target order.

[0117] The first pickup control is configured to pick up the target order in a manner requiring secondary confirmation, and the second pickup control is configured to pick up the target order in a manner without secondary confirmation.

[0118] The information interaction device according to the embodiments of the present application can display the first pickup control and / or the second pickup control corresponding to the target order in the order pickup page according to the attribute information of the user account after obtaining the target order information. The attribute information is used to represent the pickup demand of the user account for the target order, the first pickup control is configured to pick up the target order in a manner requiring secondary confirmation, and the second pickup control is configured to pick up the target order in a manner without secondary confirmation. The information interaction device can improve the order pickup experience of the delivery personnel and meet the fast pickup demand of the delivery personnel for the delivery order.

[0119] Figure 10 A schematic diagram of an electronic device according to an embodiment of the present application. As shown in Figure 10 The electronic device is a general data processing device, which includes a general computer hardware structure, and at least includes a processor 101 and a memory 102. The processor 101 and the memory 102 are connected through a bus 103. The memory 102 is adapted to store instructions or programs executable by the processor 101. The processor 101 can be a stand-alone microprocessor, or a set of one or more microprocessors. Thus, the processor 101 performs the processing of data and the control of other devices by executing the instructions stored in the memory 102, thereby implementing the method flow of the embodiments of the present application as described above. The bus 103 connects the above components together, and connects the above components to a display controller 104, a display device, and an input / output (I / O) device 105. The input / output (I / O) device 105 can be a mouse, a keyboard, a modem, a network interface, a touch input device, a body sense input device, a printer, and other devices known in the art. Typically, the input / output device 105 is connected to the system through an input / output (I / O) controller 106.

[0120] Those skilled in the art understand that embodiments of the present application can be provided as a method, device (apparatus) or computer program product. Therefore, the present application can take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Moreover, the present application can take the form of a computer program product implemented on one or more computer-readable storage media (including, but not limited to, disk memory, CD-ROM, optical memory, etc.) containing computer usable program code.

[0121] The present application is described with reference to flowcharts according to the methods, devices (apparatuses) and computer program products of embodiments of the present application. It should be understood that each flow in the flowcharts can be implemented by computer program instructions.

[0122] These computer program instructions can be stored in a computer readable memory capable of directing a computer or other programmable data processing apparatus to work in a specific manner, so that the instructions stored in the computer readable memory produce a manufactured product including instruction apparatus, which implements the functions specified in the flow Figure 1 or multiple flows.

[0123] These computer program instructions can also be provided to a general purpose computer, a special purpose computer, an embedded processor or other programmable data processing apparatus to produce a machine, so that the instructions executed by the processor of the computer or other programmable data processing apparatus produce a means for implementing the functions specified in the flow Figure 1 or multiple flows.

[0124] Another embodiment of the present application relates to a non-volatile storage medium for storing a computer readable program for a computer to execute the above-mentioned partial or all method embodiments.

[0125] That is, those skilled in the art can understand that all or part of the steps in the above-mentioned method embodiments can be completed by a program stored in a storage medium, including a number of instructions for causing a device (which can be a single chip microcomputer, a chip, etc.) or a processor to execute all or part of the method described in the embodiments of the present application. The aforementioned storage medium includes: a U disk, a mobile hard disk, a read-only memory (ROM, Read-Only Memory), a random access memory (RAM, Random Access Memory), a magnetic or optical disk, and various media that can store program codes.

[0126] The above merely illustrates the preferred embodiments of the present application, and is not used to limit the present application, and any modification, equivalent replacement, improvement, etc. within the spirit and principle of the present application should be included in the protection scope of the present application.

Claims

1. An information interaction method, characterized in that, The method comprises: obtaining target order information; according to attribute information of a user account, displaying a first pickup control and / or a second pickup control corresponding to the target order in an order pickup page, the attribute information being used to represent a pickup demand of the user account for the target order; wherein the first pickup control and / or the second pickup control are displayed in a target order display container corresponding to the target order in the order pickup page, the first pickup control and the second pickup control are triggered based on a click manner, the first pickup control is used to pick up the target order in a manner requiring secondary confirmation, and the second pickup control is used to pick up the target order in a manner without secondary confirmation; wherein according to the attribute information of the user account, the first pickup control and / or the second pickup control corresponding to the target order are displayed in the order pickup page, comprising: in response to the attribute information of the user account satisfying a fast pickup condition, displaying the second pickup control corresponding to the target order in the order pickup page; and in response to the attribute information of the user account not satisfying the fast pickup condition, determining a matching degree of the user account and the target order; according to the matching degree, displaying the first pickup control and / or the second pickup control corresponding to the target order in the order pickup page.

2. The method of claim 1, wherein, determining the matching degree of the user account and the target order comprises: determining a current delivery route of the user account; obtaining delivery address information and merchant address information in the target order information; according to the current delivery route, the delivery address information and the merchant address information, determining the matching degree.

3. The method of claim 2, wherein, determining the current delivery route of the user account comprises: determining an order pickup situation under the user account; determining the current delivery route according to the order pickup situation.

4. The method of claim 1, wherein, according to the matching degree, displaying the first pickup control and / or the second pickup control corresponding to the target order in the order pickup page comprises: in response to the matching degree being less than or equal to a preset matching threshold, displaying the first pickup control corresponding to the target order in the order pickup page; and in response to the matching degree being greater than the preset matching threshold, displaying the first pickup control and the second pickup control corresponding to the target order in the order pickup page.

5. The method of claim 1, wherein, the first pickup control is used to trigger a first pickup instruction for the corresponding target order; the method further comprises: in response to receiving the first pickup instruction, displaying a confirmation pop-up window, the confirmation pop-up window comprising a confirmation control, the confirmation control being used to trigger a secondary confirmation instruction; in response to receiving the secondary confirmation instruction, binding the target order and the user account.

6. The method of claim 1, wherein, the second pickup control is used to trigger a second pickup instruction for the corresponding target order; the method further comprises: in response to receiving the second pickup instruction, binding the target order and the user account.

7. The method of claim 1, wherein, the method further comprises: displaying an order setting page, the order setting page comprising a pickup demand setting control, the pickup demand setting control being used to trigger a switching instruction; In response to receiving the switching instruction, adjusting attribute information of the user account.

8. The method of claim 1, wherein, According to the attribute information of the user account, the first pickup control and / or the second pickup control corresponding to the target order is displayed in the order pickup page, including: Determining the order category corresponding to the target order; According to the attribute information corresponding to the order category, the first pickup control and / or the second pickup control corresponding to the target order is displayed in the order pickup page.

9. The method of claim 1, wherein, Obtaining target order information includes: Obtaining the target order information from the target order pool.

10. An information interaction device, characterized in that, The device includes: An obtaining unit for obtaining target order information; A display unit for displaying a first pickup control and / or a second pickup control corresponding to a target order in an order pickup page according to attribute information of a user account, the attribute information being used to represent the pickup demand of the user account for the target order; Wherein, the first pickup control and / or the second pickup control is displayed in the target order display container corresponding to the target order in the order pickup page, the first pickup control and the second pickup control are triggered based on the click mode, the first pickup control is used to pick up the target order in a way that requires secondary confirmation, and the second pickup control is used to pick up the target order in a way that does not require secondary confirmation; Wherein, the display unit includes: A first sub-display unit for displaying a second pickup control corresponding to the target order in the order pickup page in response to the attribute information of the user account satisfying the quick pickup condition; and A sub-determination unit for determining the matching degree of the user account and the target order in response to the attribute information of the user account not satisfying the quick pickup condition; A second sub-display unit for displaying a first pickup control and / or a second pickup control corresponding to the target order in the order pickup page according to the matching degree.

11. A computer readable storage medium having stored thereon computer program instructions, wherein, The computer program instructions, when executed by the processor, implement the method of any one of claims 1-9.

12. An electronic device, comprising: The device includes: A memory for storing one or more computer program instructions; A processor, the one or more computer program instructions being executed by the processor to implement the method of any one of claims 1-9.

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