Communication disorder processing method and apparatus, storage medium, and processor

Abstract

The application discloses a communication obstacle processing method and device, a storage medium and a processor. The method comprises the following steps: acquiring communication data; processing the communication data based on a preset obstacle determination rule to determine an obstacle data list; processing the obstacle data list by using a cable networking determination rule to obtain a cable obstacle hidden danger work order, and processing the obstacle data list by using a power supply networking determination rule to obtain a power supply obstacle hidden danger work order; and processing the communication obstacle based on the cable obstacle hidden danger work order and the power supply obstacle hidden danger work order. The application solves the technical problem that when a wireless network has hidden dangers, group obstacles and heavy obstacles occur, and the user experience is poor.

Description

TECHNICAL FIELD

[0001] The present application relates to the technical field of computer, in particular to a communication obstacle processing method and device, a storage medium and a processor. BACKGROUND

[0002] With the continuous development of science and technology, the application range of wireless network is wider and wider, and the use frequency is higher and higher, therefore, wireless network is facing various problems at all times. When the wireless professional network has hidden troubles, group obstacles and heavy obstacles, etc., it will cause the user to feel poor in use, the user to complain a lot, and the front desk customer service work to be intensive, etc.

[0003] For the above problems, there is no effective solution at present. SUMMARY

[0004] The embodiment of the present application provides a communication obstacle processing method and device, a storage medium and a processor, so as to at least solve the technical problem that when the wireless network has hidden troubles, group obstacles and heavy obstacles occur, the user experience is poor.

[0005] According to one aspect of the embodiment of the present application, a communication obstacle processing method is provided, comprising: obtaining communication data; processing the communication data based on a preset obstacle determination rule to determine an obstacle data list; processing the obstacle data list using a fiber cable networking determination rule to obtain a fiber cable obstacle hidden trouble work order, and processing the obstacle data list using a power supply networking determination rule to obtain a power supply obstacle hidden trouble work order; and performing communication obstacle processing based on the fiber cable obstacle hidden trouble work order and the power supply obstacle hidden trouble work order.

[0006] Optionally, the processing of the communication data based on the preset obstacle determination rule to determine the obstacle data list comprises: determining whether the number of service devices and / or service objects that have service failures in a first preset time period exceeds a preset number based on the communication data, wherein the service failure is that the service device exits the service state and / or the service object exits the served state; if the number of the service devices and / or the service objects that have the service failures in the first preset time period exceeds the preset number, it is determined that a group obstacle occurs; determining whether the number of times of service devices and / or service objects that have service failures in a second preset time period exceeds a preset number of times based on the communication data; if the number of times of the service devices and / or the service objects that have the service failures in the second preset time period exceeds the preset number of times, it is determined that a repeated obstacle occurs; and generating the obstacle data list in the case of determining that the group obstacle occurs and / or the repeated obstacle occurs.

[0007] Optionally, after the communication data is processed based on the preset obstacle determination rule to determine the obstacle data list, the method further comprises: judging the obstacle category of the obstacle data list, wherein the obstacle category comprises: optical cable obstacle and power supply obstacle.

[0008] Optionally, in the case that the obstacle category is optical cable obstacle, the obstacle data list is processed by using optical cable networking determination rule to obtain optical cable obstacle hidden danger work order, comprising: judging whether there is same transmission section between the plurality of nodes of the wireless access network ring, if there is, generating same transmission section hidden danger work order, wherein the service device and / or service object are carried on the wireless access network ring; judging whether there is same optical cable section between the plurality of nodes of the wireless access network ring, if there is, generating same optical cable section hidden danger work order; judging whether there is same optical cable support facility between the plurality of nodes of the wireless access network ring, if there is, generating same optical cable support facility hidden danger work order; judging whether there is near route support facility between the plurality of nodes of the wireless access network ring, if there is, generating near route support facility hidden danger work order; generating the optical cable obstacle hidden danger work order based on the same transmission section hidden danger work order, the same optical cable section hidden danger work order, the same optical cable support facility hidden danger work order and the near route support facility hidden danger work order.

[0009] Optionally, in the case that the obstacle category is power supply obstacle, the obstacle data list is processed by using power supply networking determination rule to obtain power supply obstacle hidden danger work order, comprising: judging whether there is monitoring data in the dynamic ring monitoring system, if there is not, generating no dynamic ring monitoring rectification work order, wherein the dynamic ring monitoring system is the monitoring device of the battery of the service device and / or service object; if there is the monitoring data, judging whether there is alarm record, if there is, generating replace battery rectification work order; if there is the monitoring data, judging whether there is discharge not in time record, if there is, generating power generation not in time rectification work order; generating the power supply obstacle hidden danger work order based on the no dynamic ring monitoring rectification work order, the replace battery rectification work order and the power generation not in time rectification work order.

[0010] Optionally, the communication obstacle processing is performed based on the optical cable obstacle hidden danger work order and the power supply obstacle hidden danger work order, comprising: judging whether there is same optical cable obstacle hidden danger work order and / or same power supply obstacle hidden danger work order; if there is, adding priority weight value to the same optical cable obstacle hidden danger work order and / or same power supply obstacle hidden danger work order; performing communication obstacle processing based on the priority weight value.

[0011] According to another aspect of the embodiments of the present application, there is further provided a communication obstacle processing apparatus, comprising: an acquisition module configured to acquire communication data; a determination module configured to process the communication data based on a preset obstacle determination rule to determine an obstacle data list; a first processing module configured to process the obstacle data list using a fiber cable networking determination rule to obtain a fiber cable obstacle hidden danger work order, and process the obstacle data list using a power supply networking determination rule to obtain a power supply obstacle hidden danger work order; and a second processing module configured to process a communication obstacle based on the fiber cable obstacle hidden danger work order and the power supply obstacle hidden danger work order.

[0012] According to another aspect of the embodiments of the present application, there is further provided a non-volatile storage medium, which stores a plurality of instructions, and the instructions are adapted to be loaded and executed by a processor to perform any one of the communication obstacle processing methods.

[0013] According to another aspect of the embodiments of the present application, there is further provided a processor configured to run a program, wherein the program is configured to perform any one of the communication obstacle processing methods when running.

[0014] According to another aspect of the embodiments of the present application, there is further provided an electronic device, comprising a memory and a processor, wherein the memory stores a computer program, and the processor is configured to run the computer program to perform any one of the communication obstacle processing methods.

[0015] In the embodiments of the present application, the communication data is acquired, the communication data is processed based on a preset obstacle determination rule to determine an obstacle data list, the obstacle data list is processed using a fiber cable networking determination rule to obtain a fiber cable obstacle hidden danger work order, and the obstacle data list is processed using a power supply networking determination rule to obtain a power supply obstacle hidden danger work order, and the communication obstacle is processed based on the fiber cable obstacle hidden danger work order and the power supply obstacle hidden danger work order, so as to achieve the purpose of analyzing through alarm analysis, flow prediction and other multi-dimensional analysis, formulating an effective solution and solidifying a processing flow, thereby realizing the technical effects of improving user experience and improving cloud network operation efficiency, and further solving the technical problem that the user experience is poor due to group obstacle and heavy obstacle when the wireless network has hidden dangers in the prior art. BRIEF DESCRIPTION OF DRAWINGS

[0016] The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiments of the application and serve to explain the principles of the application. In the drawings:

[0017] Figure 1 is a flow chart of a communication obstacle processing method according to an embodiment of the present application;

[0018] Figure 2 is an optional communication barrier processing system structure schematic diagram according to an embodiment of the present application;

[0019] Figure 3 is an optional group barrier data automatic analysis and dispatch flow schematic diagram according to an embodiment of the present application;

[0020] Figure 4 is a structure schematic diagram of a communication barrier processing device according to an embodiment of the present application. DETAILED DESCRIPTION

[0021] In order to make the personnel in the art better understand the present application scheme, the technical scheme in the embodiments of the present application will be described clearly and completely below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments are only a part of the embodiments of the present application, not all. Based on the embodiments in the present application, all other embodiments obtained by the person skilled in the art without creative labor should belong to the scope of protection of the present application.

[0022] It should be noted that the terms "first", "second" and the like in the specification and claims of the present application and the above-mentioned drawings are used to distinguish similar objects, and do not necessarily indicate a specific order or a chronological sequence. It should be understood that the data thus used can be interchanged under appropriate circumstances, so that the embodiments of the present application described herein can be implemented in an order other than that illustrated or described herein. In addition, the terms "include" and "have" and any variations thereof are intended to cover non-exclusive inclusion, for example, a process, method, system, product or device including a series of steps or units does not necessarily have to be limited to those steps or units clearly listed, but can include other steps or units not clearly listed or inherent to these processes, methods, products or devices.

[0023] Embodiment 1

[0024] According to an embodiment of the present application, an embodiment of a communication barrier processing method is provided. It should be noted that the steps shown in the flowchart of the drawings can be executed in a computer system such as a set of computer executable instructions, and although the logical order is shown in the flowchart, in some cases, the steps shown or described herein can be executed in an order different from that herein.

[0025] Figure 1 is a communication barrier processing method flowchart according to an embodiment of the present application, as shown in Figure 1 the method comprises the following steps:

[0026] Step S102, obtaining communication data;

[0027] Step S104: Process the above communication data based on the preset obstacle determination rules to determine the obstacle data list;

[0028] Step S106: Process the above-mentioned obstacle data list using the optical cable networking judgment rules to obtain an optical cable obstacle hazard work order; and process the above-mentioned obstacle data list using the power supply networking judgment rules to obtain a power supply obstacle hazard work order.

[0029] Step S108: Based on the aforementioned optical cable fault hazard work order and the aforementioned power supply fault hazard work order, perform communication fault handling.

[0030] In this embodiment of the invention, the execution entity of the communication obstacle handling method in steps S102 to S108 is a communication obstacle handling system. The system acquires communication data; processes the communication data based on preset obstacle determination rules to determine an obstacle data list; processes the obstacle data list using optical cable networking determination rules to obtain an optical cable obstacle hazard work order; and processes the obstacle data list using power supply networking determination rules to obtain a power supply obstacle hazard work order; and performs communication obstacle handling based on the optical cable obstacle hazard work order and the power supply obstacle hazard work order.

[0031] As an optional embodiment, such as Figure 2 The schematic diagram of the communication fault handling system shown illustrates the research on the wireless group fault and severe fault reduction method, which involves five parts. The service support system provides the causes of optical cable faults and environmental faults related to group faults and severe faults, and the fault reduction optimization work orders are also dispatched to the corresponding positions through this system. The integrated alarm system provides alarm data from network elements, providing data support for cross-professional group fault and severe fault root cause analysis. The resource management system provides optical cable networking data, providing data support for judging non-standard optical cable networking such as those within the same transmission segment, same optical cable segment, same support facility, and near-routing. The environmental monitoring system provides power supply monitoring data, providing data support for judging the lack of environmental monitoring, lack of battery stations, battery replacement, and untimely power generation.

[0032] In the embodiment of the present application, the wireless group obstacle rule is quantitatively defined according to technical definition combined with professional experience; the wireless group obstacle judgment model is designed by gathering telecommunication alarm, fault, resource configuration data, and the group obstacle list is output by using big data analysis; the optical cable networking analysis is carried out by the list associated with the telecommunication service guarantee system fault return single reason, the optical cable networking non-standard judgment rules are defined such as the same transmission segment, the same optical cable segment, the same support facility, and the near route, the power supply networking judgment rules are defined such as the dynamic ring power supply without dynamic ring monitoring, the station without battery, and the battery replacement and power generation not in time; the above judgment is analyzed every day, and the problem hidden danger work order is sent to the service guarantee system, the corresponding post is arranged for rectification, if the group obstacle occurs again after the work order is sent, 1 star urgent star can be added to the way work order. Through multi-dimensional analysis such as alarm analysis, traffic prediction, and professional experience, the root cause is dug, effective solutions are developed, and the processing flow is solidified, closed-loop control is realized, customer perception is continuously improved, and cloud network operation efficiency is improved.

[0033] Through the embodiment of the present application, the quantification rule definition of the wireless professional group obstacle group obstacle breaks the barrier that the wireless professional group obstacle can only be determined by professional experience in the early stage, and the quantification rule can better realize automatic analysis by IT means, from cross-professional offline coordination and communication to IT automatic auditing and determination, saving the communication cost of each professional personnel and improving the work efficiency of professional personnel. Through big data analysis to determine the hidden problems such as optical cable networking non-standard and dynamic ring power supply, from passive fault handling to active output of hidden danger list, the effective troubleshooting tool and accurate data support are provided for maintenance personnel, and the operation perception of front-line personnel is greatly improved.

[0034] In an optional embodiment, the communication data is processed based on the preset obstacle judgment rule to determine an obstacle data list, including: based on the communication data, judging whether the number of service equipment and / or service objects that have service failures in a first preset time period exceeds a preset number, wherein the service failure is that the service equipment exits a service state and / or the service object exits a served state; if the number of service equipment and / or service objects that have service failures in the first preset time period exceeds the preset number, it is determined that a group obstacle occurs; based on the communication data, judging whether the number of times of service equipment and / or service objects that have service failures in a second preset time period exceeds a preset number of times; if the number of times of service equipment and / or service objects that have service failures in the second preset time period exceeds the preset number of times, it is determined that a repeated obstacle occurs; in the case of determining that the group obstacle occurs and / or the repeated obstacle occurs, the obstacle data list is generated.

[0035] As an optional implementation, the definition of wireless professional group faults and severe faults is as follows: if 5 or more base stations experience base station outage alarms or 20 or more cells experience cell outage alarms in the last 20 minutes, it is considered a group fault; if the same base station or cell experiences base station outages or cell outages 2 or more times within 30 days, it is considered a repeated fault.

[0036] Optionally, based on the above rules, a list of common wireless faults and a list of severe faults within the past 30 days can be generated daily. These lists (excluding base stations and cells that experienced common faults) can then be used to review the common and severe faults based on the fault reports from the service maintenance system.

[0037] In an optional embodiment, after processing the communication data based on preset obstacle determination rules to determine the obstacle data list, the method further includes: determining the obstacle category of the obstacle data list, wherein the obstacle category includes: optical cable obstacle and power supply obstacle.

[0038] In an optional embodiment, when the aforementioned obstacle category is an optical cable obstacle, the above-mentioned obstacle data list is processed using optical cable networking determination rules to obtain an optical cable obstacle hazard work order, including: determining whether there is a shared transmission segment among multiple nodes of the wireless access network ring; if so, generating a shared transmission segment hazard work order, wherein the service equipment and / or service object are both carried on the aforementioned wireless access network ring; determining whether there is a shared optical cable segment among multiple nodes of the aforementioned wireless access network ring; if so, generating a shared optical cable segment hazard work order; determining whether there is a shared optical cable support facility among multiple nodes of the aforementioned wireless access network ring; if so, generating a shared optical cable support facility hazard work order; determining whether there is a near-route support facility among multiple nodes of the aforementioned wireless access network ring; if so, generating a near-route support facility hazard work order; and generating the aforementioned optical cable obstacle hazard work order based on the shared transmission segment hazard work order, the shared optical cable segment hazard work order, the shared optical cable support facility hazard work order, and the near-route support facility hazard work order.

[0039] As an optional implementation, based on the fault and multiple faults of optical cable caused by the service receipt, the optical cable problem is analyzed. Since the cell and base station are both carried on IPRAN (IP-based wireless access network) networking mode, for STN professional ring networking, the optical cable non-standard networking analysis is performed by comparing each device node on a single ring: (1) Analyze whether there is a common transmission segment between each pair of nodes in a single IPRAN ring; (2) Analyze whether there is a common optical cable segment between each pair of nodes in a single IPRAN ring; (3) Analyze whether there is a common optical cable support facility between each pair of nodes in a single IPRAN ring; (4) Analyze whether there is a near-route support facility between each pair of nodes in a single IPRAN ring.

[0040] In an optional embodiment, in the case of the above obstacle category being a power supply obstacle, the above power supply network determination rule is used to process the above obstacle data list to obtain a power supply obstacle hidden danger work order, including: judging whether there is monitoring data in the dynamic environment monitoring system, if not, generating a no-dynamic environment monitoring rectification work order, wherein the dynamic environment monitoring system is a monitoring device of a service device and / or a service object battery; if there is the monitoring data, judging whether there is an alarm record, if there is, generating a replace battery rectification work order; if there is the monitoring data, judging whether there is a discharge not in time record, if there is, generating a power generation not in time rectification work order; and generating the power supply obstacle hidden danger work order based on the no-dynamic environment monitoring rectification work order, the replace battery rectification work order and the power generation not in time rectification work order.

[0041] As an optional embodiment, the wireless professional group obstacle dynamic environment problem analysis, the data output by the dynamic environment is a list of dynamic environment monitoring, and all the stations of the existing dynamic environment monitoring have batteries. According to the group obstacle hidden danger whose service protection return single reason is power failure, the power supply problem is analyzed, whether there is a non-wireless, IPRAN professional off-network failure in the same period is obtained, if there is, it is identified as a power failure, and the alarm device belongs to the station and the machine room are output as the dynamic environment professional problem station and machine room, and all the off-network equipment of the heavy obstacle of the output machine room is associated.(1) For the station and the machine room with the dynamic environment problem, compare with the dynamic environment network management station which has done dynamic environment monitoring, if there is no dynamic environment monitoring, output "no-dynamic environment monitoring rectification work order";(2) If there is dynamic environment monitoring (dynamic environment data), query whether there is dynamic environment alarm in the same period, if there is, compare with the station list in the dynamic environment network management, according to the judgment rule that the battery discharge time threshold of ABC class station is ≤1 hour (the time is temporarily adjustable), the battery discharge time threshold of D class station is ≤4 hours (the time is temporarily adjustable), if there is a record, output "replace battery rectification work order";(3) If there is dynamic environment monitoring, query whether there is dynamic environment alarm in the same period, if there is, the IP of the off-network equipment of the heavy obstacle exists the record of the base station discharge time in the last 90 days, then the machine room of the base station, according to the battery discharge time threshold of ABC class station is ≤1 hour (the time is temporarily adjustable), the battery discharge time threshold of D class station is ≤4 hours (the time is temporarily adjustable), output "replace battery rectification work order"; if the discharge time is less than 10 minutes, output "no-battery station rectification work order";(4) If there is dynamic environment monitoring, query whether there is dynamic environment alarm (specific alarm power supply professional provides) in the same period, if there is, compare with the station list in the dynamic environment network management, according to the judgment rule that the battery discharge time threshold of ABC class station is greater than 1 hour (the time is temporarily adjustable), the battery discharge time threshold of D class station is greater than 4 hours (the time is temporarily adjustable), then output "power generation not in time rectification work order".

[0042] In an optional embodiment, the communication fault processing based on the optical cable fault hidden trouble work order and the power supply fault hidden trouble work order comprises: judging whether there are the same optical cable fault hidden trouble work order and / or the same power supply fault hidden trouble work order; if there are, adding a priority weight value to the optical cable fault hidden trouble work order and / or the same power supply fault hidden trouble work order; and performing communication fault processing based on the priority weight value.

[0043] As an optional embodiment, as shown in a group fault and hidden trouble data automatic analysis and dispatching flow diagram, the optical cable fault and the power supply fault are analyzed every day, and problem work orders are dispatched to a service guarantee system. If the group fault and hidden trouble occur again after the work order is dispatched, the work order star mark can be added. Figure 3

[0044] Through the above steps, the group fault and hidden trouble big data can be determined by using the group fault and hidden trouble definition rules. The network hidden trouble dispatching and rectification can be guided by using the optical cable networking non-standard judgment rules such as the same transmission section, the same optical cable section, the same support facility, and the near route, and the power supply without dynamic ring monitoring, the station without battery, the battery replacement, and the power generation not in time. The closed-loop control ensures that the rectification is in place.

[0045] Embodiment 2

[0046] According to the embodiment of the application, a device embodiment for implementing the communication fault processing method is also provided, Figure 4 is a structural schematic diagram of a communication fault processing device according to the embodiment of the application, as shown in Figure 4 The communication fault processing device comprises an acquisition module 40, a determination module 42, a first processing module 44, and a second processing module 46.

[0047] The acquisition module 40 is configured to acquire communication data.

[0048] The determination module 42 is configured to process the communication data based on a preset fault judgment rule to determine a fault data list.

[0049] The first processing module 44 is configured to process the fault data list by using an optical cable networking judgment rule to obtain an optical cable fault hidden trouble work order, and process the fault data list by using a power supply networking judgment rule to obtain a power supply fault hidden trouble work order.

[0050] The second processing module 46 is configured to perform communication fault processing based on the optical cable fault hidden trouble work order and the power supply fault hidden trouble work order.

[0051] ​It should be noted that the above various modules can be implemented by software or hardware, for example, for the latter, the above various modules can be located in the same processor, or the above various modules are located in different processors in any combination.

[0052] It should be noted that the above obtaining module 40, determining module 42, first processing module 44 and second processing module 46 correspond to steps S102 to S108 in Embodiment 1, and the above modules have the same instances and application scenarios as the corresponding steps, but are not limited to the disclosure of Embodiment 1. It should be noted that the above modules can run in a computer terminal as part of the device.

[0053] It should be noted that the optional or preferred embodiments of the present embodiment can refer to the related description in Embodiment 1, which will not be repeated here.

[0054] The communication obstacle processing device described above can also include a processor and a memory, and the above obtaining module 40, determining module 42, first processing module 44 and second processing module 46 are stored in the memory as program units, and the corresponding functions are realized by the processor executing the above program units stored in the memory.

[0055] The processor includes a core, and the core retrieves the corresponding program unit from the memory. The above core can be set to one or more. The memory can include a non-permanent memory in a computer readable medium, a random access memory (RAM) and / or a non-volatile memory such as a read-only memory (ROM) or a flash memory (flash RAM), and the memory includes at least one memory chip.

[0056] According to the embodiments of the present application, an embodiment of a non-volatile storage medium is also provided. Optionally, in the present embodiment, the above non-volatile storage medium includes a stored program, wherein when the above program runs, the device in which the above non-volatile storage medium is located executes the above any one communication obstacle processing method.

[0057] Optionally, in the present embodiment, the above non-volatile storage medium can be located in any one of a computer terminal group in a computer network, or in any one of a mobile terminal group, and the above non-volatile storage medium includes a stored program.

[0058] Optionally, the program controls the device in which the non-volatile storage medium is located to perform the following functions when the program is running: obtaining communication data; processing the communication data based on a preset obstacle determination rule to determine an obstacle data list; processing the obstacle data list using a fiber cable networking determination rule to obtain a fiber cable obstacle hidden danger work order, and processing the obstacle data list using a power supply networking determination rule to obtain a power supply obstacle hidden danger work order; and performing communication obstacle processing based on the fiber cable obstacle hidden danger work order and the power supply obstacle hidden danger work order.

[0059] Optionally, the program controls the device in which the non-volatile storage medium is located to perform the following functions when the program is running: determining, based on the communication data, whether the number of service devices and / or service objects that have service failures within a first preset time period exceeds a preset number, wherein the service failure is that the service device exits a service state and / or the service object exits a serviced state; if the number of service devices and / or service objects that have the service failure within the first preset time period exceeds the preset number, determining that a group obstacle occurs; determining, based on the communication data, whether the number of times that the service devices and / or service objects have the service failure within a second preset time period exceeds a preset number of times; if the number of times that the service devices and / or service objects have the service failure within the second preset time period exceeds the preset number of times, determining that a repeated obstacle occurs; and generating the obstacle data list in a case where it is determined that the group obstacle occurs and / or the repeated obstacle occurs.

[0060] Optionally, the program controls the device in which the non-volatile storage medium is located to perform the following functions when the program is running: determining an obstacle category of the obstacle data list, wherein the obstacle category includes a fiber cable obstacle and a power supply obstacle.

[0061] Optionally, the program controls the device in which the non-volatile storage medium is located to perform the following functions when the program is running: determining whether there is a same transmission section between a plurality of nodes of a radio access network ring, and if there is, generating a same transmission section hidden danger work order, wherein the service devices and / or service objects are carried on the radio access network ring; determining whether there is a same fiber cable section between the plurality of nodes of the radio access network ring, and if there is, generating a same fiber cable section hidden danger work order; determining whether there is a same fiber cable support facility between the plurality of nodes of the radio access network ring, and if there is, generating a same fiber cable support facility hidden danger work order; determining whether there is a near route support facility between the plurality of nodes of the radio access network ring, and if there is, generating a near route support facility hidden danger work order; and generating the fiber cable obstacle hidden danger work order based on the same transmission section hidden danger work order, the same fiber cable section hidden danger work order, the same fiber cable support facility hidden danger work order, and the near route support facility hidden danger work order.

[0062] Optionally, the program is run to control the device in which the non-volatile storage medium is located to perform the following functions: determining whether there is monitoring data in the dynamic environment monitoring system, and if not, generating a no-dynamic environment monitoring rectification work order, wherein the dynamic environment monitoring system is a monitoring device for a service device and / or a service object; if there is the monitoring data, determining whether there is an alarm record, and if so, generating a replace battery rectification work order; if there is the monitoring data, determining whether there is a discharge not in time record, and if so, generating a power generation not in time rectification work order; and generating the power source obstacle hidden danger work order based on the no-dynamic environment monitoring rectification work order, the replace battery rectification work order, and the power generation not in time rectification work order.

[0063] Optionally, the program is run to control the device in which the non-volatile storage medium is located to perform the following functions: determining whether there is the same optical cable obstacle hidden danger work order and / or the same power source obstacle hidden danger work order, and if so, adding a priority weight value to the optical cable obstacle hidden danger work order and / or the same power source obstacle hidden danger work order; and performing communication obstacle processing based on the priority weight value.

[0064] According to the embodiments of the present application, an embodiment of a processor is also provided. Optionally, in the present embodiment, the processor is used to run a program, wherein the program is run to perform any one of the communication obstacle processing methods.

[0065] According to the embodiments of the present application, an embodiment of an electronic device is also provided, which comprises a memory and a processor, the memory stores a computer program, and the processor is configured to run the computer program to perform any one of the communication obstacle processing methods.

[0066] According to the embodiments of the present application, an embodiment of a computer program product is also provided, which is adapted to execute a program that initializes steps of any one of the communication obstacle processing methods when executed on a data processing device.

[0067] The serial numbers of the embodiments of the present application are only for description, and do not represent the advantages and disadvantages of the embodiments.

[0068] In the above embodiments of the present application, the description of each embodiment has its own focus, and the parts not described in detail in a certain embodiment can be referred to the related description of other embodiments.

[0069] In several embodiments provided in the present application, it should be understood that the disclosed technology can be implemented by other means. Among them, the above-mentioned device embodiments are only schematic, for example, the division of the units can be a logical function division, and actual implementation can have another division mode, for example, a plurality of units or components can be combined or integrated into another system, or some features can be ignored or not executed. In addition, the coupling or direct coupling or communication connection between the displayed or discussed each other can be through some interface, indirect coupling or communication connection between units or modules, which can be electrical or other forms.

[0070] The units described as separate components can or can not be physically separated, and the components shown as units can or can not be physical units, that is, they can be located in one place, or they can be distributed to multiple units. Part or all of the units can be selected according to actual needs to achieve the purpose of the embodiment.

[0071] In addition, each functional unit in each embodiment of the present application can be integrated into a processing unit, or each unit can exist physically, or two or more units can be integrated into one unit. The integrated unit can be realized in the form of hardware or in the form of a software functional unit.

[0072] The integrated unit, if realized in the form of a software functional unit and sold or used as an independent product, can be stored in a computer-readable storage medium. Based on this understanding, the technical solutions of the present application essentially or the part that contributes to the prior art or the whole or part of the technical solutions can be embodied in the form of a software product. The computer software product is stored in a storage medium, including a plurality of instructions for causing a computer device (which can be a personal computer, a server or a network device, etc.) to execute all or part of the steps of the method described in each embodiment of the present application. The aforementioned storage medium includes: a U disk, a read-only memory (ROM, Read-Only Memory), a random access memory (RAM, Random Access Memory), a mobile hard disk, a magnetic disk or an optical disk, and various media that can store program codes.

[0073] The above is only the preferred embodiment of the present application, and it should be pointed out that for ordinary skilled in the art, without departing from the principles of the present application, a number of improvements and refinements can be made, and these improvements and refinements should be considered as the protection scope of the present application.

Claims

1. A method for handling communication obstacles, characterized in that, include: Acquire communication data; The communication data is processed based on preset obstacle determination rules to determine an obstacle data list; The obstacle data list is processed using optical cable networking judgment rules to obtain optical cable obstacle hazard work orders, and the obstacle data list is processed using power supply networking judgment rules to obtain power supply obstacle hazard work orders. Communication faults are handled based on the aforementioned optical cable fault hazard work orders and power supply fault hazard work orders. The step of processing the communication data based on preset obstacle determination rules to determine an obstacle data list includes: determining, based on the communication data, whether the number of service devices and / or service objects experiencing service failures within a first preset time period exceeds a preset number, wherein the service failure is the service device exiting a service state and / or the service object exiting a serviced state; if the number of service devices and / or service objects experiencing service failures within the first preset time period exceeds the preset number, then a group obstacle is determined to have occurred; determining, based on the communication data, whether the number of service devices and / or service objects experiencing service failures within a second preset time period exceeds a preset number; if the number of service devices and / or service objects experiencing service failures within the second preset time period exceeds the preset number, then a repeated obstacle is determined to have occurred; and generating the obstacle data list in the case of determining that a group obstacle or a repeated obstacle has occurred. The communication fault handling based on the optical cable fault hazard work order and the power supply fault hazard work order includes: determining whether there are identical optical cable fault hazard work orders and / or identical power supply fault hazard work orders; if so, adding priority weight values ​​to the optical cable fault hazard work order and / or identical power supply fault hazard work orders; and handling the communication fault based on the priority weight values.

2. The method according to claim 1, characterized in that, After processing the communication data based on preset obstacle determination rules to determine the obstacle data list, the method further includes: Determine the obstacle category of the obstacle data list, wherein the obstacle category includes: fiber optic cable obstacles and power supply obstacles.

3. The method according to claim 2, characterized in that, When the obstacle category is fiber optic cable obstacle, the obstacle data list is processed using fiber optic cable networking determination rules to obtain a fiber optic cable obstacle hazard work order, including: Determine whether there is a shared transmission segment among multiple nodes of the wireless access network ring. If so, generate a shared transmission segment vulnerability work order, wherein the service device and / or service object are both carried on the wireless access network ring. Determine whether there is a shared optical cable segment among multiple nodes of the wireless access network ring. If so, generate a work order for potential shared optical cable segment issues. Determine whether there are shared optical fiber support facilities among multiple nodes of the wireless access network ring. If so, generate a work order for potential shared optical fiber support facility hazards. Determine whether there are near-route support facilities among multiple nodes of the wireless access network ring. If so, generate a near-route support facility vulnerability work order. The optical cable fault hazard work order is generated based on the same transmission segment hazard work order, the same optical cable segment hazard work order, the same optical cable support facility hazard work order, and the near route support facility hazard work order.

4. The method according to claim 2, characterized in that, When the fault category is power fault, the step of processing the fault data list using power network determination rules to obtain a power fault hazard work order includes: Determine whether the environmental monitoring system has monitoring data. If not, generate a work order for rectification of environmental monitoring failure. The environmental monitoring system is a monitoring device for the battery of the service equipment and / or the service object. If the monitoring data exists, determine whether there is an alarm record. If so, generate a battery replacement and maintenance work order. If the monitoring data exists, determine whether there is any failure to record discharge in a timely manner. If so, generate a rectification work order for untimely power generation. The power supply failure hazard work order is generated based on the aforementioned work order for rectifying the lack of dynamic environment monitoring, the work order for replacing the battery, and the work order for rectifying the untimely power generation.

5. A communication obstacle processing device, characterized in that, include: The acquisition module is used to acquire communication data; The determination module is used to process the communication data based on preset obstacle determination rules and determine an obstacle data list; The first processing module is used to process the obstacle data list using optical cable networking judgment rules to obtain optical cable obstacle hazard work orders, and to process the obstacle data list using power supply networking judgment rules to obtain power supply obstacle hazard work orders. The second processing module is used to process communication faults based on the optical cable fault hazard work order and the power supply fault hazard work order. The determining module is further configured to, based on the communication data, determine whether the number of service devices and / or service objects experiencing service failures within a first preset time period exceeds a preset number, wherein the service failure is the service device exiting the service state and / or the service object exiting the service-being-served state; if the number of service devices and / or service objects experiencing service failures within the first preset time period exceeds the preset number, then a group failure is determined to have occurred; based on the communication data, determine whether the number of times service devices and / or service objects experiencing service failures within a second preset time period exceeds a preset number; if the number of times service devices and / or service objects experiencing service failures within the second preset time period exceeds the preset number, then a repeated failure is determined to have occurred; and in the case of determining that the group failure has occurred and the repeated failure has occurred, generate the failure data list; The second processing module is further configured to determine whether there are identical optical cable fault hazard work orders and / or identical power supply fault hazard work orders; if so, to add priority weight values ​​to the optical cable fault hazard work orders and / or identical power supply fault hazard work orders; and to perform communication fault processing based on the priority weight values.

6. A non-volatile storage medium, characterized in that, The non-volatile storage medium stores multiple instructions adapted for loading by a processor and executing the communication obstacle handling method according to any one of claims 1 to 4.

7. An electronic device comprising a memory and a processor, characterized in that, The memory stores a computer program, and the processor is configured to run the computer program to perform the communication barrier handling method according to any one of claims 1 to 4.

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