Abnormal processing method and device for electronic toll collection (etc) fee deduction based on temporary electronic payment account

Abstract

The application discloses an ETC fee deduction abnormality processing method and device based on a temporary electronic payment account, and comprises the following steps: when ETC fee deduction is abnormal, target identification information corresponding to a vehicle is determined; a temporary electronic payment account bound with the target identification information is created for the vehicle; a fee that the vehicle should pay this time is deducted from the temporary electronic payment account, and a terminal device corresponding to the vehicle is sent a transition prompt; when a confirmation message fed back by the terminal device is received, an electronic automatic payment account bound with the temporary electronic payment account is determined as an electronic automatic payment account bound with the target identification information. It can be seen that the application can complete fee deduction based on the created temporary electronic payment account when the existing ETC fee deduction is abnormal, which is beneficial to reducing the situation that the vehicle cannot pass or the vehicle passing efficiency is low due to the failure of successful automatic deduction of the vehicle, and not only can improve the vehicle passing efficiency, but also can improve the self-service passing experience.

Description

[0001] This application is a divisional application of the invention entitled “Method and apparatus for handling abnormal ETC deductions”, filed on August 12, 2020, with application number 2020108057588. Technical Field

[0002] This invention relates to the field of electronic technology, and in particular to a method and apparatus for handling abnormal ETC toll deductions based on a temporary electronic payment account. Background Technology

[0003] ETC (Electronic Toll Collection) is currently the most advanced road and bridge toll collection method in the world. It uses dedicated short-range microwave communication between an on-board electronic tag installed on the vehicle's windshield and a microwave antenna in the ETC lane at the toll station, and utilizes computer networking technology to conduct back-end settlement with banks. This allows vehicles to pay without stopping when passing through toll stations. In addition to highway toll collection scenarios, it can also be applied to parking lot toll collection scenarios in residential areas, shopping malls, office buildings, etc., which helps improve vehicle traffic efficiency.

[0004] However, in practice, it has been found that when deducting fees from the ETC electronic accounts linked to vehicles that have activated the ETC self-service payment function, there are instances of abnormal deductions. This necessitates that vehicle owners use alternative methods (such as cash) to pay the related fees, which not only reduces the user experience of ETC but also decreases traffic efficiency. Therefore, effectively handling ETC deduction anomalies to reduce vehicle impassability or low traffic efficiency caused by these anomalies is particularly important. Summary of the Invention

[0005] The technical problem to be solved by the present invention is to provide a method and device for handling abnormal ETC deductions based on a temporary electronic payment account, which can provide a deduction processing method when there is an abnormal ETC deduction, thereby facilitating the rapid passage of vehicles.

[0006] To address the aforementioned technical problems, the first aspect of this invention discloses a method for handling abnormal ETC (Electronic Toll Collection) deductions, the method comprising:

[0007] When an anomaly is detected in the ETC toll deduction for a vehicle, the target identification information corresponding to the vehicle is determined. The target identification information is generated based on the device parameters corresponding to the ETC on-board unit installed on the vehicle.

[0008] Obtain the electronic automatic payment account pre-linked to the target identification information, and deduct the fees payable by the vehicle from the electronic automatic payment account.

[0009] As an optional implementation, in the first aspect of the present invention, determining the target identification information corresponding to the vehicle includes:

[0010] Detect whether there is a scanning operation by a user terminal for the authorization identifier code set in the current scenario of the vehicle, the scanning operation being used to log in to the deduction management system corresponding to the authorization identifier code;

[0011] When the scanning operation is detected, the target identification information corresponding to the vehicle is determined based on the account information of the user terminal logged into the billing management system;

[0012] The step of determining the target identifier information corresponding to the vehicle based on the account information of the user terminal logging into the billing management system includes:

[0013] The vehicle information bound to the user terminal account information is determined based on the user terminal account information logged into the billing management system.

[0014] Determine whether the vehicle information bound to the account information matches the vehicle;

[0015] When it is determined that the vehicle information bound to the account information matches the vehicle, the identification information bound to the account information is identified as the target identification information corresponding to the vehicle.

[0016] As an optional implementation, in the first aspect of the present invention, determining the target identification information corresponding to the vehicle includes:

[0017] The system receives scanning results from a scanning device in the current scene where the vehicle is located. The scanning results are generated by the scanning device scanning an identification code presented by the user that carries a certain identification information.

[0018] The identification information is determined as the target identification information corresponding to the vehicle.

[0019] As an optional implementation, in the first aspect of the present invention, before determining the certain identification information as target identification information corresponding to the vehicle, the method further includes:

[0020] Determine whether a certain identification information corresponds to the vehicle;

[0021] When it is determined that a certain identification information corresponds to the vehicle, the operation of identifying the certain identification information as the target identification information corresponding to the vehicle is performed; or...

[0022] Determine whether the time interval between receiving the scan result and detecting an anomaly in ETC toll deduction for the vehicle is less than or equal to a predetermined time threshold.

[0023] When it is determined that the interval duration is less than or equal to the duration threshold, the operation of determining the certain identification information as the target identification information corresponding to the vehicle is performed.

[0024] As an optional implementation, in the first aspect of the present invention, after determining that the interval duration is less than or equal to the duration threshold, the method further includes:

[0025] Determine whether a certain identification information corresponds to the vehicle;

[0026] When it is determined that a certain identification information corresponds to the vehicle, the operation of determining the certain identification information as the target identification information corresponding to the vehicle is performed.

[0027] As an optional implementation, in the first aspect of the present invention, the method further includes:

[0028] When a vehicle is detected to have entered a pre-defined ETC toll collection area, the vehicle identification result of the first ETC wireless communication device in the ETC toll collection area is obtained.

[0029] When the on-board unit identification result indicates that the first ETC wireless communication device has not identified the device identifier of the ETC on-board unit installed on the vehicle, it is determined that there is an anomaly in the ETC deduction of the vehicle.

[0030] When the vehicle-mounted device identification result indicates that the first ETC wireless communication device has identified the device identifier of the ETC vehicle-mounted device installed on the vehicle, the toll deduction interaction result between the first ETC wireless communication device and the ETC vehicle-mounted device is obtained.

[0031] When the deduction interaction result indicates that the deduction was unsuccessful, it is determined that there is an anomaly in the ETC deduction for the vehicle.

[0032] As an optional implementation, in the first aspect of the present invention, the method further includes:

[0033] When a vehicle is detected to have entered a pre-defined ETC toll pre-identification area, the vehicle-mounted device identification result of the second ETC wireless communication device in the ETC toll pre-identification area is obtained.

[0034] When the vehicle-mounted device identification result indicates that the second ETC wireless communication device has not identified the vehicle-mounted device identifier, it is determined that there is an abnormality in the ETC deduction of the vehicle.

[0035] When the vehicle-mounted device identification result indicates that the second ETC wireless communication device has identified the device identifier of the ETC vehicle-mounted device installed on the vehicle, the communication result between the second ETC wireless communication device and the ETC vehicle-mounted device is obtained;

[0036] Determine whether the communication result meets the preset abnormal conditions;

[0037] When it is determined that the communication result meets the abnormal conditions, it is determined that there is an abnormality in the ETC toll deduction for the vehicle.

[0038] As an optional implementation, in the first aspect of the present invention, after obtaining the electronic automatic payment account pre-bound to the target identification information, the method further includes:

[0039] Detect whether the vehicle has entered the pre-set ETC toll collection area;

[0040] When the vehicle is detected to have entered the ETC toll collection area, it is checked whether the toll has been successfully deducted from the vehicle.

[0041] When it is detected that the vehicle has been successfully charged, control the vehicle to allow it to pass.

[0042] When it is detected that the vehicle has not been successfully charged, the operation of deducting the fee payable for the vehicle from the electronic automatic payment account is performed.

[0043] As an optional implementation, in the first aspect of the invention, after deducting the vehicle's payable fees from the electronic automatic payment account, the method further includes:

[0044] When the fee payable for the vehicle is successfully deducted from the electronic automatic payment account, the vehicle is released.

[0045] If the vehicle's payment is not successfully deducted from the electronic automatic payment account, the vehicle's payment will be deducted from another electronic payment account linked to the vehicle.

[0046] A second aspect of the present invention discloses a processing device for abnormal ETC toll deductions, the device comprising:

[0047] The determination module is used to determine the target identification information corresponding to the vehicle when an abnormality is detected in the ETC toll collection of the vehicle. The target identification information is generated based on the device parameters corresponding to the ETC on-board unit installed on the vehicle.

[0048] The acquisition module is used to acquire the electronic automatic payment account that is pre-bound to the target identification information;

[0049] The deduction module is used to deduct the fees payable by the vehicle from the electronic automatic payment account.

[0050] As an optional implementation, in a second aspect of the invention, the determining module includes:

[0051] The detection submodule is used to detect whether there is a scanning operation by the user terminal for the authorization identifier code set in the current scenario of the vehicle. The scanning operation is used to log in to the deduction management system corresponding to the authorization identifier code.

[0052] The first determining submodule is used to determine the target identification information corresponding to the vehicle based on the account information of the user terminal logging into the deduction management system when the detection submodule detects the existence of the scanning operation;

[0053] The specific method by which the first determining submodule determines the target identifier information corresponding to the vehicle based on the account information of the user terminal logged into the billing management system is as follows:

[0054] The vehicle information bound to the user terminal account information is determined based on the user terminal account information logged into the billing management system.

[0055] Determine whether the vehicle information bound to the account information matches the vehicle;

[0056] When it is determined that the vehicle information bound to the account information matches the vehicle, the identification information bound to the account information is identified as the target identification information corresponding to the vehicle.

[0057] As an optional implementation, in a second aspect of the invention, the determining module includes:

[0058] The receiving submodule is used to receive the scanning result sent by the scanning device in the current scene of the vehicle. The scanning result is generated by the scanning device scanning the identification code presented by the user, which carries a certain identification information.

[0059] The second determining submodule is used to determine the certain identification information as the target identification information corresponding to the vehicle.

[0060] As an optional implementation, in a second aspect of the invention, the determining module further includes:

[0061] The determination submodule is used to determine whether a certain identification information corresponds to the vehicle; when it is determined that the certain identification information corresponds to the vehicle, the second determination submodule is triggered to perform the operation of determining the certain identification information as the target identification information corresponding to the vehicle; or, it determines whether the interval between the time of receiving the scan result and the time of detecting the abnormality of ETC deduction for the vehicle is less than or equal to a predetermined time threshold; when it is determined that the interval is less than or equal to the time threshold, the second determination submodule is triggered to perform the operation of determining the certain identification information as the target identification information corresponding to the vehicle.

[0062] As an optional implementation, in a second aspect of the present invention, the determining submodule is further configured to determine whether a certain identification information corresponds to the vehicle when it is determined that the interval duration is less than or equal to the duration threshold; when it is determined that the certain identification information corresponds to the vehicle, the second determining submodule is triggered to perform the operation of determining the certain identification information as target identification information corresponding to the vehicle.

[0063] As an optional implementation, in a second aspect of the present invention, the acquisition module is further configured to acquire the vehicle-mounted device identification result of the first ETC wireless communication device in the ETC toll collection area when the vehicle is detected to have entered the pre-set ETC toll collection area.

[0064] The device also includes:

[0065] An anomaly determination module is used to determine that there is an anomaly in ETC deduction for the vehicle when the vehicle-mounted device identification result indicates that the first ETC wireless communication device has not identified the device identifier of the ETC vehicle-mounted device installed on the vehicle.

[0066] The acquisition module is further configured to acquire the toll deduction interaction result between the first ETC wireless communication device and the ETC vehicle device when the vehicle device identification result indicates that the first ETC wireless communication device has identified the device identifier of the ETC vehicle device installed on the vehicle.

[0067] The anomaly determination module is further configured to determine that there is an anomaly in the ETC toll deduction for the vehicle when the toll deduction interaction result indicates that the toll deduction was unsuccessful.

[0068] As an optional implementation, in a second aspect of the present invention, the acquisition module is further configured to acquire the vehicle-mounted device identification result of the second ETC wireless communication device in the ETC pre-identification area when a vehicle is detected to enter a pre-set ETC pre-identification area.

[0069] The device also includes:

[0070] An anomaly determination module is used to determine that there is an anomaly in ETC deduction for the vehicle when the vehicle-mounted device identification result indicates that the second ETC wireless communication device has not identified the device identifier of the ETC vehicle-mounted device installed on the vehicle.

[0071] The acquisition module is further configured to acquire the communication result between the second ETC wireless communication device and the ETC vehicle device when the vehicle device identification result indicates that the second ETC wireless communication device has identified the device identifier of the ETC vehicle device installed on the vehicle.

[0072] The judgment module is used to determine whether the communication result meets the preset abnormal conditions;

[0073] The anomaly determination module is further configured to determine that there is an anomaly in the ETC toll deduction for the vehicle when the judgment module determines that the communication result meets the preset anomaly conditions.

[0074] As an optional implementation, in a second aspect of the invention, the apparatus further includes:

[0075] The detection module is used to detect whether the vehicle has entered the pre-set ETC toll collection area after the acquisition module obtains the electronic automatic payment account pre-bound to the target identification information; when the vehicle is detected to have entered the ETC toll collection area, it detects whether the vehicle has been successfully charged.

[0076] The first release control module is used to control the release of the vehicle when the detection module detects that the vehicle has been successfully charged.

[0077] The specific method by which the deduction module deducts the fees payable for the vehicle from the electronic automatic payment account is as follows:

[0078] When the detection module detects that the vehicle has not been successfully charged, it deducts the amount payable by the vehicle from the electronic automatic payment account.

[0079] As an optional implementation, in a second aspect of the invention, the apparatus further includes:

[0080] The second release control module is used to control the release of the vehicle when the deduction module successfully deducts the fee payable by the vehicle from the electronic automatic payment account;

[0081] The deduction module is also used to deduct the vehicle's due fees from other electronic payment accounts linked to the vehicle when the vehicle's due fees are not successfully deducted from the electronic automatic payment account.

[0082] A third aspect of the present invention discloses another device for handling abnormal ETC toll deductions, the device comprising:

[0083] Memory containing executable program code;

[0084] A processor coupled to the memory;

[0085] The processor calls the executable program code stored in the memory to execute some or all of the steps in the ETC toll deduction anomaly handling method disclosed in the first aspect of the present invention.

[0086] The fourth aspect of the present invention discloses a computer-storable medium storing computer instructions, which, when invoked, are used to execute some or all of the steps in the ETC toll deduction anomaly handling method disclosed in the first aspect of the present invention.

[0087] Compared with the prior art, the embodiments of the present invention have the following beneficial effects:

[0088] In this embodiment of the invention, when an ETC toll deduction anomaly is detected, target identification information corresponding to the vehicle is determined. This target identification information is generated based on the device parameters of the ETC on-board unit installed in the vehicle. An electronic automatic payment account pre-bound to the target identification information is obtained, and the vehicle's due fees are deducted from this electronic automatic payment account. Therefore, implementing this invention improves the success rate of automatically deducting vehicle-related fees by selecting the electronic automatic payment account bound to the identification information generated based on the device parameters of the ETC on-board unit installed in the vehicle when existing ETC toll deduction anomalies occur. This helps reduce situations where vehicles cannot pass or experience low traffic efficiency due to unsuccessful automatic toll deductions, thus improving both traffic efficiency and the self-service passage experience for vehicle-related personnel. Attached Figure Description

[0089] To more clearly illustrate the technical solutions in the embodiments of the present invention, the accompanying drawings used in the description of the embodiments will be briefly introduced below. Obviously, the accompanying drawings described below are only some embodiments of the present invention. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0090] Figure 1 This is a flowchart illustrating a method for handling abnormal ETC toll deductions disclosed in an embodiment of the present invention.

[0091] Figure 2 This is a flowchart illustrating another method for handling abnormal ETC deductions disclosed in an embodiment of the present invention.

[0092] Figure 3 This is a schematic diagram of the structure of a processing device for abnormal ETC toll deduction disclosed in an embodiment of the present invention;

[0093] Figure 4 This is a schematic diagram of another ETC toll deduction processing device disclosed in an embodiment of the present invention;

[0094] Figure 5 This is a schematic diagram of the structure of another ETC toll deduction processing device disclosed in an embodiment of the present invention;

[0095] Figure 6 This is a schematic diagram of the structure of another ETC toll deduction processing device disclosed in an embodiment of the present invention. Detailed Implementation

[0096] To enable those skilled in the art to better understand the present invention, the technical solutions of the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are only some embodiments of the present invention, and not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of the present invention.

[0097] The terms "first," "second," etc., used in the specification, claims, and accompanying drawings of this invention are used to distinguish different objects, not to describe a specific order. Furthermore, the terms "comprising" and "having," and any variations thereof, are intended to cover non-exclusive inclusion. For example, a process, method, apparatus, product, or device that includes a series of steps or units is not limited to the listed steps or units, but may optionally include steps or units not listed, or may optionally include other steps or units inherent to these processes, methods, products, or devices.

[0098] In this document, the term "embodiment" means that a particular feature, structure, or characteristic described in connection with an embodiment may be included in at least one embodiment of the invention. The appearance of this phrase in various places throughout the specification does not necessarily refer to the same embodiment, nor is it a separate or alternative embodiment mutually exclusive with other embodiments. It will be explicitly and implicitly understood by those skilled in the art that the embodiments described herein can be combined with other embodiments.

[0099] This invention discloses a method and apparatus for handling ETC toll deduction anomalies. When existing ETC toll deductions are abnormal, it can select the electronic automatic payment account bound to the identification information generated by the device parameters corresponding to the ETC on-board unit installed in the vehicle to complete the deduction. This improves the success rate of automatic deduction of vehicle-related fees and helps reduce situations where vehicles cannot pass or experience low traffic efficiency due to unsuccessful automatic toll deductions. It not only improves traffic efficiency but also enhances the self-service passage experience for vehicle users. Detailed descriptions follow.

[0100] Example 1

[0101] Please see Figure 1 , Figure 1 This is a flowchart illustrating a method for handling abnormal ETC toll deductions disclosed in an embodiment of the present invention. Figure 1 The method shown can be applied to a corresponding processing device, which can be a processing terminal, processing equipment, a billing management system, or a processing server. The processing server can be a local server, a remote server, or a cloud server; this embodiment of the invention does not limit the application. Figure 1 As shown, the handling method for ETC toll deduction anomalies may include the following operations:

[0102] 101. When an anomaly is detected in the ETC toll deduction for a vehicle, determine the target identification information corresponding to the vehicle.

[0103] In this embodiment of the invention, optionally, the target identification information is generated based on the device parameters corresponding to the ETC on-board unit installed on the vehicle, or it can be generated based on other information (one or more pieces of information) uniquely corresponding to the vehicle, or it can be generated based on the device parameters corresponding to the ETC on-board unit installed on the vehicle and other information uniquely corresponding to the vehicle. This embodiment of the invention does not impose any limitations.

[0104] Further optionally, the device parameters corresponding to the ETC on-board unit (also understood as the on-board unit) may include one or more combinations of the device identifier of the ETC on-board unit, the version identifier of the software currently installed in the ETC on-board unit, and the factory parameters of the ETC on-board unit. Still further optionally, the factory parameters corresponding to the ETC on-board unit may include one or more combinations of the manufacturing date of the ETC on-board unit, the factory test results of the ETC on-board unit, and the factory inspection results of the ETC on-board unit, etc., which are not limited in this embodiment of the invention.

[0105] Further optional, other information uniquely corresponding to the vehicle may include the license plate number uniquely corresponding to the vehicle and / or the owner information uniquely corresponding to the vehicle (such as contact information, etc.), which is not limited in this embodiment of the invention.

[0106] As an optional implementation, determining the target identification information corresponding to the vehicle may include:

[0107] Detect whether there is a scanning operation by the user terminal for the authorization code set in the current scenario of the vehicle. This scanning operation is used to log in to the deduction management system corresponding to the authorization code.

[0108] During the detection and scanning operation, the target identification information corresponding to the above-mentioned vehicles is determined based on the account information of the user terminal logged into the deduction management system.

[0109] The authorization code set in the current scene of the vehicle can be a physical authorization code, such as a QR code pasted in a location that is convenient for vehicle-related personnel to scan, or a virtual authorization code displayed through a display device in the current scene.

[0110] In this optional implementation, further optionally, when a scanning operation is detected, determining the target identification information corresponding to the aforementioned vehicle based on the user terminal's account information logged into the billing management system may include:

[0111] When a scanning operation is detected, the vehicle information (such as license plate number or ETC on-board unit device identifier) ​​bound to the account information is determined based on the user terminal login to the toll collection management system.

[0112] Determine whether the vehicle information linked to the account information matches the aforementioned vehicle;

[0113] When it is determined that the vehicle information bound to the account information matches the aforementioned vehicle, the identification information bound to the account information is identified as the target identification information corresponding to the aforementioned vehicle.

[0114] As can be seen, this optional implementation allows vehicle-related personnel to log in to the corresponding toll management system by scanning an authorization code (such as a QR code) set in the current scenario when there is an anomaly in ETC toll deduction. Based on the scanning operation triggered by the vehicle-related personnel, the system automatically determines the target identification information corresponding to the vehicle, thus enabling toll deduction to be completed through the electronic automatic payment account bound to the target identification information when there is an ETC toll deduction anomaly. Furthermore, before determining the target identification information, the vehicle information obtained from the account information can be verified. Only after successful verification is the target identification information corresponding to the vehicle determined, improving the accuracy of the determined target identification information and thus enhancing the accuracy of vehicle toll deduction through the electronic automatic payment account.

[0115] As another optional implementation, determining the target identification information corresponding to the vehicle may include:

[0116] Receive the scanning results sent by the scanning device in the current scene where the vehicle is located. The scanning results are generated by the scanning device scanning the identification code presented by the user, which carries a certain identification information.

[0117] A certain identification information is identified as the target identification information corresponding to the vehicle.

[0118] In this optional implementation, further optionally, before determining a certain identification information as the target identification information corresponding to the vehicle, the method may further include:

[0119] Determine whether a certain identifier corresponds to a vehicle;

[0120] When it is determined that a certain identification information corresponds to a vehicle, the operation described above, which identifies the identification information as the target identification information corresponding to the vehicle, is performed; or,

[0121] Determine whether the time interval between receiving the scan result and detecting an anomaly in ETC toll deduction for the vehicle is less than or equal to a predetermined time threshold.

[0122] When it is determined that the interval duration is less than or equal to the duration threshold, the operation described above, which identifies a certain identification information as the target identification information corresponding to the vehicle, is performed.

[0123] Furthermore, after determining that the interval duration is less than or equal to the duration threshold, the method may also include the following operations:

[0124] Determine whether a certain identifier corresponds to a vehicle;

[0125] When it is determined that a certain identification information corresponds to a vehicle, the above-mentioned operation of identifying the identification information as the target identification information corresponding to the vehicle is performed.

[0126] In this optional implementation, after generating target identification information corresponding to the vehicle based on the device parameters of the ETC on-board unit installed in the vehicle, an identification code carrying this target identification information can be further generated. This allows vehicle personnel to directly present the identification code carrying the target identification information to proceed with the subsequent deduction process when there is an anomaly in ETC deduction, making the operation convenient. Furthermore, the accuracy of the determined target identification information corresponding to the vehicle can be improved by using a duration or by combining the duration with vehicle information.

[0127] 102. Obtain an electronic automatic payment account that is pre-linked to the target identification information.

[0128] In this embodiment of the invention, the target identification information is uniquely associated with the aforementioned vehicle, and the target identification information can be pre-linked with a corresponding electronic automatic payment account.

[0129] 103. Deduct the vehicle's due fees from the electronic automatic payment account.

[0130] Specifically, after obtaining an electronic automatic payment account pre-linked to the target identification information, the fees payable by the vehicle are deducted from the electronic automatic payment account when it is necessary to deduct fees from the vehicle.

[0131] In this embodiment of the invention, the fees payable by the vehicle are related to the current scenario in which the vehicle is located. Furthermore, the fees payable by the vehicle are related to the paid services enjoyed by the vehicle in the current scenario. For example, when the current scenario in which the vehicle is located is the exit of a highway, the fees payable by the vehicle may be the highway toll; when the current scenario in which the vehicle is located is the exit of a parking lot, the fees payable by the vehicle may include at least one of the following: parking fees, vehicle charging fees, and car wash fees.

[0132] In this embodiment of the invention, when there is an anomaly in ETC deduction and an electronic automatic payment account bound to the target identification information is obtained, the vehicle's due fees are deducted from the electronic automatic payment account. This allows for the selection of the electronic automatic payment account bound to the identification information generated by the device parameters corresponding to the ETC on-board unit installed in the vehicle to complete the deduction when existing ETC deductions are abnormal. This improves the success rate of automatically deducting vehicle-related fees and helps reduce situations where vehicles cannot pass or have low passage efficiency due to unsuccessful automatic deductions. It not only improves vehicle passage efficiency but also enhances the self-service passage experience for vehicle-related personnel.

[0133] In an optional embodiment, after step 101 is completed, the method may further include the following operations:

[0134] Check whether the above target identification information is linked to an electronic automatic payment account;

[0135] When an electronic automatic payment account is detected to be linked, the above-mentioned operation of obtaining the electronic automatic payment account pre-linked to the target identification information is triggered.

[0136] It should be noted that the aforementioned target identification information can be linked to at least one electronic automatic payment account. Furthermore, when the number of electronic automatic payment accounts linked to the aforementioned target identification information is greater than one, when payment is required, one of the electronic automatic payment accounts (or a combination of multiple electronic automatic payment accounts) with a balance (or sum of balances) greater than or equal to the amount due can be randomly selected for payment based on the vehicle's payable amount. Alternatively, one of the electronic automatic payment accounts (or a combination of multiple electronic automatic payment accounts) with a balance (or sum of balances) greater than or equal to the amount due can be selected from among these multiple electronic automatic payment accounts according to a pre-set payment priority.

[0137] In this optional embodiment, the method may further include:

[0138] When an unlinked electronic payment account is detected, a temporary electronic payment account linked to the target identification information is created for the aforementioned vehicle, and a temporary payment limit is set for that temporary electronic payment account; or,

[0139] When it is detected that no electronic automatic payment account is bound, it is determined whether the above-mentioned vehicle has activated the ETC self-service payment function. When it is determined that the above-mentioned vehicle has activated the ETC self-service payment function, a temporary electronic payment account bound to the above-mentioned target identification information is created for the above-mentioned vehicle and a temporary payment limit is set for the temporary electronic payment account.

[0140] When a vehicle needs to be charged, the amount payable for this transaction will be deducted from the temporary payment limit of the temporary electronic payment account.

[0141] Specifically, after deducting the vehicle's current payment amount from the temporary payment limit of the temporary electronic payment account, the temporary payment limit in the temporary electronic payment account is equal to the temporary payment limit before deduction minus the vehicle's current payment amount.

[0142] Optionally, after detecting that the aforementioned target identification information is not linked to an electronic automatic payment account, the method may further include:

[0143] A creation prompt is sent to the terminal device (such as ETC on-board unit and / or user mobile phone) corresponding to the above-mentioned vehicle. The creation prompt is used to ask the relevant personnel of the vehicle whether they need to create a temporary electronic payment account.

[0144] When a confirmation message is received from the terminal device in response to the creation prompt, the above-mentioned operations of creating a temporary electronic payment account for the vehicle and binding it with the target identification information and setting a temporary payment limit for the temporary electronic payment account are performed.

[0145] Optionally, the temporary payment limit set for the temporary electronic payment account can be determined based on the vehicle's current payment amount. Preferably, the temporary payment limit is equal to the vehicle's current payment amount. It can also be determined based on the vehicle's historical passage records and / or historical payment records, or based on the vehicle's current payment amount and the ETC electronic account balance. This embodiment of the invention does not impose any limitations. For example, if an ETC deduction anomaly is due to insufficient balance in the ETC electronic account linked to the ETC on-board unit installed in the vehicle, the temporary payment limit can be equal to the vehicle's current payment amount minus the ETC electronic account balance. In this case, the vehicle's current payment amount can be paid jointly through the ETC electronic account and the temporary electronic payment account. This ensures smooth passage for the vehicle while minimizing the temporary payment limit set for the temporary electronic payment account, thus reducing losses for the toll collection management system.

[0146] Alternatively, the method may further include the following operations:

[0147] After deducting the vehicle's current payment amount from the temporary payment limit of the temporary electronic payment account, or after deducting the vehicle's current payment amount from the electronic automatic payment account linked to the aforementioned target identification information, the vehicle is released.

[0148] Alternatively, if the temporary payment limit of the temporary electronic payment account is deducted from the vehicle's current payment amount, the method may also include the following operations:

[0149] Within a preset time period after the aforementioned vehicles are released, a conversion prompt is sent to the terminal device corresponding to the aforementioned vehicles. This conversion prompt is used to ask the relevant personnel of the vehicles whether to convert the aforementioned temporary electronic payment account into a long-term electronic payment account.

[0150] When a confirmation message is received from the terminal device regarding the change, the corresponding electronic automatic payment account is bound to the temporary electronic payment account to convert the temporary electronic payment account into a long-term electronic payment account. The electronic automatic payment account bound to the temporary electronic payment account is also the electronic automatic payment account bound to the target identification information.

[0151] Alternatively, the method may further include the following operations:

[0152] When a rejection message is received from the terminal device in response to the change prompt, an outstanding payment record is generated for the aforementioned vehicle.

[0153] Specifically, this arrears record is used to calculate the amount to be deducted from the ETC electronic account linked to the vehicle's ETC device when the next ETC toll collection is detected and the ETC deduction is successful. This involves adding the outstanding amount to the vehicle's required payment. This allows for the creation of a temporary electronic payment account to assist in deducting vehicle fees, ensuring rapid passage. Furthermore, it prompts vehicle personnel after passage whether to change the payment nature of the temporary electronic payment account, promoting the adoption of automatic electronic payment accounts. If vehicle personnel do not change the payment nature of the temporary electronic payment account, subsequent payments made through this account are directly deducted from the corresponding ETC electronic account, reducing losses for operators in relevant vehicle passage scenarios (such as parking lots and highways).

[0154] Furthermore, after linking a temporary electronic payment account to a corresponding automatic electronic payment account, the fees already paid by the temporary electronic payment account can be deducted from the automatic electronic payment account.

[0155] As can be seen, this optional embodiment can also, in the event of an ETC toll deduction anomaly and after obtaining the target identification information corresponding to the vehicle, first determine whether the target identification information is bound to a corresponding electronic automatic payment account. If bound, the toll payable by the vehicle can be directly deducted from the bound electronic automatic payment account. This not only enables toll deduction through the electronic automatic payment account bound to the target identification information when ETC toll deduction anomalies occur, but also improves the reliability of obtaining the electronic automatic payment account. If not bound, a temporary electronic payment account is automatically created for the target identification information or authorized with the permission of the vehicle's relevant personnel, and a corresponding temporary payment limit is authorized. This not only provides a handling method for situations where ETC toll deduction anomalies occur and no electronic automatic payment account bound to the target identification information exists, but also improves the success rate of toll deduction for the vehicle, thereby facilitating the rapid passage of vehicles. In addition, after the vehicle passes through, the relevant personnel can be prompted whether to bind the temporary electronic payment account to the electronic automatic payment account, which is conducive to the promotion of electronic automatic payment accounts.

[0156] In another alternative embodiment, the method may further include the following operations:

[0157] Receive registration requests triggered by users;

[0158] Based on the registration application, obtain the registration information uploaded by the user, which includes the device parameters corresponding to the ETC on-board unit installed in the vehicle;

[0159] Generate vehicle-specific identification information based on the device parameters corresponding to the ETC on-board unit; and / or,

[0160] An identification code corresponding to the vehicle is generated based on the device parameters of the ETC on-board unit. This identification code carries the identification information corresponding to the vehicle generated based on the device parameters of the ETC on-board unit.

[0161] After generating the vehicle-specific identification information or vehicle-specific identification code, the method further includes the following operations:

[0162] Based on the payment account binding operation triggered by the user, the corresponding electronic automatic payment account is bound to the identification information corresponding to the vehicle.

[0163] Furthermore, after linking the corresponding electronic automatic payment account, it is possible to obtain the user's authorization information for deducting vehicle-related fees from the corresponding electronic automatic payment account. This enhances the security of the linked electronic automatic payment account, thereby improving the security of deducting vehicle-related fees from it.

[0164] It should be noted that abnormal ETC deductions may include: ETC self-service payment function not activated, ETC electronic account in arrears, ETC electronic account limit, ETC automatic payment function being turned off, ETC automatic payment not being authorized, ETC electronic account balance insufficient, ETC electronic account being frozen, ETC on-board unit OBU card being removed, or other abnormal situations that prevent successful deduction interaction between ETC wireless communication device and ETC on-board unit. This embodiment of the invention does not limit these situations.

[0165] It should be further noted that this embodiment of the invention provides a method for vehicle toll deduction through an electronic automatic payment account bound to identification information. That is, in addition to the existing ETC toll deduction method, other optional toll deduction methods exist. In other embodiments, vehicle-related personnel can directly choose to deduct vehicle tolls through an electronic automatic payment account bound to identification information according to their needs. Compared to this embodiment of the invention, it is not limited to deducting vehicle tolls through an electronic automatic payment account bound to identification information "when there is an anomaly in ETC toll deduction"; or, vehicle-related personnel can pre-set priorities for multiple optional toll deduction methods. When it is necessary to deduct vehicle-related fees, they can determine the target toll deduction method that can normally deduct the vehicle according to the order of priority from high to low, and deduct the fees payable by the vehicle from the electronic automatic payment account corresponding to the target toll deduction method.

[0166] As can be seen, the method described in the embodiments of the present invention can improve the success rate of automatic deduction of vehicle-related fees when there are abnormalities in the existing ETC deduction. This is achieved by selecting the electronic automatic payment account bound to the identification information generated by the device parameters corresponding to the ETC on-board unit installed in the vehicle to complete the deduction. This helps to reduce the occurrence of situations where vehicles cannot pass or have low passage efficiency due to the failure to successfully deduct fees from the vehicle automatically. It not only improves the passage efficiency of vehicles, but also improves the self-service passage experience for vehicle-related personnel.

[0167] Example 2

[0168] Please see Figure 2 , Figure 2 This is a flowchart illustrating another method for handling abnormal ETC toll deductions disclosed in an embodiment of the present invention. Figure 2 The method shown can be applied to a corresponding processing device, which can be a processing terminal, processing equipment, a billing management system, or a processing server. The processing server can be a local server, a remote server, or a cloud server; this embodiment of the invention does not limit the application. Figure 2 As shown, the handling method for ETC toll deduction anomalies may include the following operations:

[0169] 201. When a vehicle is detected to have entered a pre-defined ETC toll collection area, the vehicle identification result of the first ETC wireless communication device in the ETC toll collection area is obtained.

[0170] In this embodiment of the invention, the ETC toll collection area corresponds to the first ETC wireless communication device. Specifically, it can identify whether a vehicle has entered the ETC toll collection area through a ground loop detector or a license plate recognition device. Once a vehicle enters the ETC toll collection area, the vehicle's license plate number can be obtained through the corresponding license plate recognition device.

[0171] Specifically, when the vehicle-mounted device identification result indicates that the first ETC wireless communication device has not identified the device identifier of the ETC vehicle-mounted device installed in the vehicle, step 203 is triggered; when the vehicle-mounted device identification result indicates that the first ETC wireless communication device has identified the device identifier of the ETC vehicle-mounted device installed in the vehicle, step 202 is triggered.

[0172] In this embodiment of the invention, after obtaining the vehicle's license plate number, the device identifier of the ETC on-board unit installed in the vehicle can be determined through the license plate number. It should be noted that the failure of the first ETC wireless communication device to recognize the device identifier of the ETC on-board unit installed in the vehicle can specifically include:

[0173] The first ETC wireless communication device detects an empty device identifier, meaning it does not detect the device identifier of the ETC on-board unit; or,

[0174] The device identifier identified by the first ETC wireless communication device is not empty, but the identified device identifier is not the device identifier of the ETC on-board unit installed on the vehicle entering the ETC deduction area.

[0175] 202. Obtain the toll deduction interaction results between the first ETC wireless communication device and the ETC on-board unit.

[0176] When the deduction interaction result indicates that the deduction was unsuccessful, step 203 is triggered.

[0177] 203. It was determined that there were abnormalities in the ETC deduction of vehicles.

[0178] 204. When an anomaly is detected in the ETC toll deduction for a vehicle, determine the target identification information corresponding to the vehicle.

[0179] 205. Obtain the electronic automatic payment account pre-linked to the target identification information, and deduct the vehicle's due fees from the electronic automatic payment account.

[0180] It should be noted that for other related descriptions of steps 204 and 205, please refer to the detailed description of steps 101-103 in Embodiment 1. The embodiments of the present invention will not repeat them.

[0181] As can be seen, the method described in the embodiments of the present invention can intelligently determine whether there is an abnormality in ETC toll deduction when a vehicle enters the preset ETC toll deduction area, based on the vehicle-mounted device identification result of the ETC wireless communication device set in the ETC toll deduction area or the toll deduction interaction result with the identified ETC vehicle-mounted device installed on the vehicle. If there is no abnormality, the vehicle is released after the toll is deducted. If there is an abnormality, the vehicle can be deducted through the electronic automatic payment account that is pre-bound to the identification information generated according to the device parameters corresponding to the ETC vehicle-mounted device installed on the vehicle. This improves the success rate of automatic deduction of vehicle-related fees and helps to reduce the occurrence of situations where vehicles cannot pass or the vehicle passage efficiency is low due to the failure to successfully deduct vehicle fees. It can not only improve vehicle passage efficiency, but also improve the self-service passage experience for vehicle-related personnel.

[0182] In an optional embodiment, after step 205 is completed, the method may further include the following operations:

[0183] 206. Check whether the vehicle's payment should be deducted from the aforementioned electronic automatic payment account. If the result of step 206 is yes, trigger step 207; if the result of step 206 is no, trigger step 208.

[0184] 207. Control the release of the aforementioned vehicles.

[0185] 208. Deduct the fees payable for the vehicle from other electronic payment accounts linked to the vehicle.

[0186] As can be seen, this optional embodiment can also control the release of vehicles after successfully deducting the fees payable by the vehicle from the electronic automatic payment account bound to the identification information, which helps to improve the passage efficiency of vehicles. Furthermore, it can also deduct the fees payable by the vehicle from other electronic payment accounts bound to the vehicle when the fees payable by the vehicle are not successfully deducted through the electronic automatic payment account, providing a new optional deduction method for abnormal vehicle deduction situations, which helps to further improve the success rate of deducting the fees payable by the vehicle, thereby facilitating the rapid passage of vehicles.

[0187] Example 3

[0188] This invention discloses another method for handling abnormal ETC (Electronic Toll Collection) deductions. This method can be applied to a corresponding processing device, which may be a processing terminal, processing equipment, a deduction management system, or a processing server. The processing server can be a local server, a remote server, or a cloud server; this invention does not impose any limitations. Furthermore, this method for handling abnormal ETC deductions may include the following operations:

[0189] When a vehicle is detected to have entered a pre-defined ETC toll pre-identification area, the vehicle-mounted device identification result of the second ETC wireless communication device in the ETC toll pre-identification area is obtained.

[0190] When the on-board unit identification result indicates that the second ETC wireless communication device has not identified the device identifier of the ETC on-board unit installed in the vehicle, it is determined that there is an anomaly in the ETC deduction of the vehicle.

[0191] When the vehicle-mounted device identification result indicates that the second ETC wireless communication device has identified the device identifier of the ETC vehicle-mounted device installed in the vehicle, the communication result between the second ETC wireless communication device and the ETC vehicle-mounted device is obtained.

[0192] Determine whether the communication result meets the preset abnormal conditions;

[0193] When the communication result is determined to meet the abnormal conditions, it is determined that there is an anomaly in the ETC toll deduction for the vehicle.

[0194] When an anomaly is detected in the ETC toll deduction for a vehicle, the target identification information corresponding to the vehicle is determined.

[0195] Obtain the electronic automatic payment account pre-linked to the target identification information, and deduct the vehicle's due fees from the electronic automatic payment account.

[0196] Optionally, determining whether the communication result meets pre-defined abnormal conditions may include:

[0197] Determine if the communication result is empty. If it is empty, then the communication result meets the pre-set abnormal conditions. If it is not empty, determine if the communication result indicates that the current status of the ETC electronic account is one of the abnormal status sets. If so, then the communication result meets the pre-set abnormal conditions.

[0198] Optionally, the abnormal state set may include one or more combinations of the following: empty state (i.e., the state where the ETC electronic account is not recognized), insufficient balance state, frozen state, locked state, and unauthorized state. This embodiment of the invention does not limit the state.

[0199] The failure of the second ETC wireless communication device to recognize the device identifier of the ETC on-board unit installed in the vehicle may be due to the second ETC wireless communication device failing to recognize any device identifier, or it may be due to the recognized device identifier not being the device identifier of the ETC on-board unit installed in the aforementioned vehicle.

[0200] It should be noted that the relevant descriptions of the above-mentioned steps are as described in the detailed description of steps 101-103 in Embodiment 1, and will not be repeated in the embodiments of the present invention.

[0201] It should be further explained that if an anomaly is detected in the ETC toll deduction pre-identification area and the electronic automatic payment account bound to the identification information is further identified, the relevant fees for the vehicle can also be deducted directly in the ETC toll deduction preset identification area, so that the vehicle can be released directly afterward, thereby improving vehicle passage efficiency.

[0202] As can be seen, the method described in the embodiments of the present invention can intelligently determine in advance whether there is any abnormality in the subsequent ETC toll deduction when a vehicle enters the preset ETC toll deduction pre-identification area, based on the vehicle-mounted device identification result of the ETC wireless communication device set in the ETC toll deduction pre-identification area or the communication result with the ETC vehicle-mounted device installed on the identified vehicle. If there is an abnormality, the electronic automatic payment account bound to the identification information can be determined in advance, which improves the efficiency of determining the electronic automatic payment account and the success rate of automatically deducting vehicle-related fees. This helps to reduce the occurrence of situations where vehicles cannot pass or the vehicle passage efficiency is low due to the inability to successfully deduct fees from the vehicle automatically. It can not only improve the vehicle passage efficiency, but also improve the self-service passage experience for vehicle-related personnel.

[0203] In an optional embodiment, after obtaining the electronic automatic payment account pre-linked to the target identification information, the method may further include the following operations:

[0204] Detect whether the vehicle has entered the pre-set ETC toll collection area;

[0205] When a vehicle is detected entering the ETC toll collection area, it is checked whether the toll has been successfully deducted from the vehicle's account.

[0206] Once it is detected that the vehicle has been successfully charged, control and release the vehicle.

[0207] When it is detected that the vehicle has not been successfully charged, the above-mentioned operation of deducting the vehicle's due fees from the electronic automatic payment account will be performed.

[0208] As can be seen, this optional embodiment can also determine in advance whether there are any abnormalities in the subsequent ETC deduction when the vehicle enters the ETC deduction pre-identification area. If there are any abnormalities, the identification information and the bound electronic automatic payment account can be directly determined. After determining the electronic automatic payment account, the vehicle's payment can be deducted directly. This allows the vehicle to be released directly when it enters the ETC deduction area, improving vehicle passage efficiency. Alternatively, after determining the electronic automatic payment account, the vehicle's payment can also be deducted directly through the determined electronic automatic payment account when it enters the ETC deduction area, improving vehicle passage efficiency after entering the ETC deduction area.

[0209] In another alternative embodiment, after deducting the vehicle's due fees from the electronic automatic payment account, the method may further include the following operations:

[0210] The system checks whether the vehicle's fees have been successfully deducted from the aforementioned electronic automatic payment account. If the check is successful, the vehicle is released. If the check is unsuccessful, the fees are deducted from other electronic payment accounts linked to the vehicle.

[0211] As can be seen, this optional embodiment can control the release of vehicles after successfully deducting the fees payable by the vehicle from the electronic automatic payment account bound to the identification information, which is conducive to improving the passage efficiency of vehicles. Furthermore, it can also deduct the fees payable by the vehicle from other electronic payment accounts bound to the vehicle when the fees payable by the vehicle are not successfully deducted through the electronic automatic payment account. This provides a new optional deduction method for abnormal vehicle deduction situations, which is conducive to further improving the success rate of deducting the fees payable by the vehicle, and thus facilitating the rapid passage of vehicles.

[0212] Example 4

[0213] Please see Figure 3 , Figure 3 This is a schematic diagram of a device for handling ETC toll deduction anomalies, as disclosed in an embodiment of the present invention. Figure 3 The illustrated device can be applied to a processing terminal, processing equipment, a billing management system, or a processing server. The processing server can be a local server, a remote server, or a cloud server; this embodiment of the invention does not impose any limitations. Figure 3 As shown, the device may include:

[0214] The determination module 301 is used to determine the target identification information corresponding to the vehicle when an abnormality is detected in the ETC toll collection of the vehicle. The target identification information is generated based on the device parameters corresponding to the ETC on-board unit installed on the vehicle.

[0215] The acquisition module 302 is used to acquire an electronic automatic payment account that is pre-bound to the target identification information.

[0216] The deduction module 303 is used to deduct the fees payable by the vehicle from the electronic automatic payment account.

[0217] As can be seen, the device described in the embodiments of the present invention can, when there are abnormalities in the existing ETC toll deduction, select the electronic automatic payment account bound to the identification information generated by the device parameters corresponding to the ETC on-board unit installed in the vehicle to complete the deduction, thereby improving the success rate of automatic deduction of vehicle-related fees. This helps to reduce the occurrence of situations where vehicles cannot pass or have low vehicle passage efficiency due to the inability to successfully deduct fees from vehicles automatically. It can not only improve vehicle passage efficiency, but also improve the self-service passage experience for vehicle-related personnel.

[0218] Optional, such as Figure 3 As shown, the device may also include an anomaly determination module 304.

[0219] In an optional embodiment, the acquisition module 302 can also be used to acquire the vehicle-mounted device identification result of the first ETC wireless communication device in the ETC toll collection area when the vehicle is detected to have entered the pre-set ETC toll collection area.

[0220] The anomaly determination module 304 is used to determine that there is an anomaly in the ETC toll deduction for the vehicle when the vehicle-mounted device identification result indicates that the first ETC wireless communication device has not identified the device identifier of the ETC vehicle-mounted device installed in the vehicle.

[0221] In this optional embodiment, the acquisition module 302 can also be used to acquire the toll deduction interaction result between the first ETC wireless communication device and the ETC vehicle device when the vehicle device identification result indicates that the first ETC wireless communication device has identified the device identifier of the ETC vehicle device installed on the vehicle.

[0222] The anomaly determination module 304 can also be used to determine that there is an anomaly in the ETC toll deduction for the vehicle when the toll deduction interaction result indicates that the toll deduction was unsuccessful.

[0223] In another optional embodiment, the acquisition module 302 is further configured to acquire the vehicle-mounted device identification result of the second ETC wireless communication device in the ETC pre-identification area when the vehicle is detected to have entered the pre-set ETC pre-identification area.

[0224] The anomaly determination module 304 is used to determine that there is an anomaly in the ETC toll deduction for the vehicle when the on-board device identification result indicates that the second ETC wireless communication device has not identified the device identifier of the ETC on-board device installed in the vehicle.

[0225] The acquisition module 302 is also used to acquire the communication result between the second ETC wireless communication device and the ETC vehicle device when the vehicle device identification result indicates that the second ETC wireless communication device has identified the device identifier of the ETC vehicle device installed on the vehicle.

[0226] In this optional embodiment, further optional, such as Figure 3 As shown, the device may further include:

[0227] The judgment module 305 is used to determine whether the communication result meets the preset abnormal conditions.

[0228] The anomaly determination module 304 is also used to determine that there is an anomaly in the ETC deduction of the vehicle when the judgment module 305 determines that the communication result meets the preset anomaly conditions.

[0229] In this optional embodiment, further optional options include, for example... Figure 3 As shown, the device may further include:

[0230] The detection module 306 is used to detect whether the vehicle has entered the pre-set ETC deduction area after the acquisition module 302 obtains the electronic automatic payment account pre-bound to the target identification information; when the vehicle is detected to have entered the ETC deduction area, it detects whether the vehicle has been successfully deducted from the payment.

[0231] Among them, after the acquisition module 302 acquires the electronic automatic payment account that is pre-bound to the target identification information, it can trigger the detection module 306 to start.

[0232] The first release control module 307 is used to control the release of a vehicle when the detection module 306 detects that the vehicle has been successfully charged.

[0233] The specific method by which the deduction module 303 deducts the vehicle's due fees from the electronic automatic payment account is as follows:

[0234] When the detection module 306 detects that the vehicle has not been successfully charged, it deducts the amount due from the electronic automatic payment account.

[0235] In the above optional embodiments, the device may further include:

[0236] The second release control module 308 is used to control the release of the vehicle when the deduction module 303 successfully deducts the fee payable by the vehicle from the electronic automatic payment account.

[0237] The deduction module 303 is also used to deduct the vehicle's due fees from other electronic payment accounts linked to the vehicle when the vehicle's due fees are not successfully deducted from the electronic automatic payment account.

[0238] In another alternative embodiment, such as Figure 4 As shown, the determining module 301 may include:

[0239] The detection submodule 3011 is used to detect whether there is a scanning operation by the user terminal for the authorization identifier code set in the current scenario of the vehicle. The scanning operation is used to log in to the deduction management system corresponding to the authorization identifier code.

[0240] The first determining submodule 3012 is used to determine the target identification information corresponding to the vehicle based on the account information of the user terminal logging into the deduction management system when the detection submodule 3011 detects that a scanning operation exists.

[0241] Optionally, the first determining submodule 3012 may determine the target identifier information corresponding to the vehicle based on the user terminal's account information logged into the deduction management system in the following specific ways:

[0242] The vehicle information bound to the user's account information is determined based on the user's terminal login to the billing management system.

[0243] Determine whether the vehicle information linked to the account information matches the vehicle;

[0244] When it is determined that the vehicle information bound to the account information matches the vehicle, the identification information bound to the account information is identified as the target identification information corresponding to the vehicle.

[0245] As can be seen, this optional embodiment also allows vehicle-related personnel to log in to the corresponding toll management system by scanning the authorization code (such as a QR code) set in the current scenario when there is an anomaly in ETC toll deduction. Based on the scanning operation triggered by the vehicle-related personnel, the system automatically determines the target identification information corresponding to the vehicle, thus enabling toll deduction to be completed through the electronic automatic payment account bound to the target identification information when there is an ETC toll deduction anomaly. Furthermore, before determining the target identification information, the vehicle information obtained from the account information can be verified. Only after successful verification is the target identification information corresponding to the vehicle determined, improving the accuracy of the determined target identification information and thus enhancing the accuracy of vehicle toll deduction through the electronic automatic payment account.

[0246] In yet another alternative embodiment, such as Figure 5 As shown, the determining module 301 may include:

[0247] The receiving submodule 3013 is used to receive the scanning result sent by the scanning device in the current scene of the vehicle. The scanning result is generated by the scanning device scanning the identification code presented by the user, which carries a certain identification information.

[0248] The second determination submodule 3014 is used to determine a certain identification information as the target identification information corresponding to the vehicle.

[0249] Optional, such as Figure 5 As shown, the determining module 301 may further include:

[0250] The judgment submodule 3015 is used to determine whether a certain identification information corresponds to a vehicle; when it is determined that a certain identification information corresponds to a vehicle, the second determination submodule 3014 is triggered to perform the above-mentioned operation of determining a certain identification information as the target identification information corresponding to the vehicle; or, it is determined whether the interval between the time of receiving the scanning result and the time of detecting the abnormality of ETC deduction for the vehicle is less than or equal to a predetermined time threshold; when it is determined that the interval is less than or equal to the time threshold, the second determination submodule 3014 is triggered to perform the above-mentioned operation of determining a certain identification information as the target identification information corresponding to the vehicle.

[0251] Optionally, the judgment submodule 3015 is also used to determine whether a certain identification information corresponds to a vehicle when the interval duration is less than or equal to the duration threshold; when it is determined that a certain identification information corresponds to a vehicle, the second determination submodule 3014 is triggered to perform the above-mentioned operation of determining a certain identification information as the target identification information corresponding to the vehicle.

[0252] As can be seen, this optional embodiment can generate target identification information corresponding to the vehicle based on the device parameters of the ETC on-board unit installed in the vehicle, and further generate an identification code carrying the target identification information. This allows vehicle personnel to directly present the identification code carrying the target identification information to proceed with the subsequent deduction process when there is an anomaly in ETC deduction, making the operation convenient. Furthermore, the accuracy of the determined target identification information corresponding to the vehicle can be improved by using the duration or combining the duration with vehicle information.

[0253] Example 5

[0254] Please see Figure 6 , Figure 6 This is a schematic diagram of another ETC toll deduction processing device disclosed in an embodiment of the present invention. Figure 6 The illustrated device can be applied to a processing terminal, processing equipment, a billing management system, or a processing server. The processing server can be a local server, a remote server, or a cloud server; this embodiment of the invention does not impose any limitations. Figure 6 As shown, the device may include:

[0255] Memory 401 storing executable program code;

[0256] Processor 402 coupled to memory 401;

[0257] Furthermore, it may also include an input interface 403 coupled to the processor 402 and an output interface 404;

[0258] The processor 402 calls the executable program code stored in the memory 401 to execute some or all of the steps in the ETC toll deduction exception handling method described in Embodiment 1 or Embodiment 2.

[0259] Example 6

[0260] This invention discloses a computer-readable storage medium storing a computer program for electronic data interchange, wherein the computer program causes a computer to perform some or all of the steps in the ETC toll deduction exception handling method described in Embodiment 1 or Embodiment 2.

[0261] Example 7

[0262] This invention discloses a computer program product, which includes a non-transitory computer-readable storage medium storing a computer program, and the computer program is operable to cause a computer to perform some or all of the steps in the ETC toll deduction anomaly handling method described in Embodiment 1 or Embodiment 2.

[0263] The device embodiments described above are merely illustrative. The modules described as separate components may or may not be physically separate. The components shown as modules may or may not be physical modules; that is, they may be located in one place or distributed across multiple network modules. Some or all of the modules can be selected to achieve the purpose of this embodiment according to actual needs. Those skilled in the art can understand and implement this without any creative effort.

[0264] Through the detailed description of the above embodiments, those skilled in the art can clearly understand that each implementation method can be implemented by means of software plus necessary general-purpose hardware platforms, and of course, it can also be implemented by hardware. Based on this understanding, the above technical solutions, in essence or the part that contributes to the prior art, can be embodied in the form of a software product. This computer software product can be stored in a computer-readable storage medium, including read-only memory (ROM), random access memory (RAM), programmable read-only memory (PROM), erasable programmable read-only memory (EPROM), one-time programmable read-only memory (OTPROM), electrically-Erasable Programmable Read-Only Memory (EEPROM), compact disc read-only memory (CD-ROM) or other optical disc storage, disk storage, magnetic tape storage, or any other computer-readable medium that can be used to carry or store data.

[0265] Finally, it should be noted that the method and apparatus for handling abnormal ETC deductions disclosed in the embodiments of the present invention are merely preferred embodiments of the present invention and are only used to illustrate the technical solutions of the present invention, not to limit it. Although the present invention has been described in detail with reference to the foregoing embodiments, those skilled in the art should understand that modifications can still be made to the technical solutions described in the foregoing embodiments, or equivalent substitutions can be made to some of the technical features. Such modifications or substitutions do not cause the essence of the corresponding technical solutions to deviate from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims

1. A method for handling ETC fee deduction exceptions based on a temporary electronic payment account, characterized by, The method comprises: When detecting that there is an exception in ETC toll collection for a vehicle, determining target identification information corresponding to the vehicle, the target identification information being generated according to device parameters of an ETC on-vehicle device installed on the vehicle; When the target identification information is not bound to an electronic automatic payment account, creating a temporary electronic payment account bound to the target identification information for the vehicle and setting a temporary payment quota for the temporary electronic payment account; when it is necessary to collect toll for the vehicle, deducting a fee that the vehicle should pay this time from the temporary payment quota of the temporary electronic payment account; And the method further comprises: Within a preset time period after releasing the vehicle, sending a conversion prompt to a terminal device corresponding to the vehicle, the conversion prompt being used to prompt a vehicle-related person whether to convert the temporary electronic payment account into a long-term electronic payment account; When receiving a confirmation message fed back by the terminal device in response to the conversion prompt, determining an electronic automatic payment account bound to the temporary electronic payment account as an electronic automatic payment account bound to the target identification information. 2.The method of claim 1, wherein, The determination of the target identification information corresponding to the vehicle comprises: Detecting whether there is a scanning operation of a user terminal on an authorized identification code set in a current scene in which the vehicle is located, the scanning operation being used to log in a toll collection management system corresponding to the authorized identification code; When detecting that there is the scanning operation, determining the target identification information corresponding to the vehicle according to account information of the user terminal logged in the toll collection management system; The determination of the target identification information corresponding to the vehicle according to the account information of the user terminal logged in the toll collection management system comprises: Determining vehicle information bound to the account information according to the account information of the user terminal logged in the toll collection management system; Judging whether the vehicle information bound to the account information matches the vehicle; When judging that the vehicle information bound to the account information matches the vehicle, determining identification information bound to the account information as the target identification information corresponding to the vehicle. 3.The method of claim 1, wherein, The determination of the target identification information corresponding to the vehicle comprises: Receiving a scanning result sent by a scanning device in a current scene in which the vehicle is located, the scanning result being generated by the scanning device scanning an identification code bearing certain identification information presented by a user; Determining the certain identification information as the target identification information corresponding to the vehicle. 4.The method of claim 3, wherein, Before the determination of the certain identification information as the target identification information corresponding to the vehicle, the method further comprises: Judging whether the certain identification information corresponds to the vehicle; When judging that the certain identification information corresponds to the vehicle, performing the operation of determining the certain identification information as the target identification information corresponding to the vehicle; or Judging whether an interval between a time when the scanning result is received and a time when it is detected that there is an exception in ETC toll collection for the vehicle is less than or equal to a predetermined time threshold. The operation of determining the certain identification information as the target identification information corresponding to the vehicle is performed when it is determined that the interval duration is less than or equal to the duration threshold. 5.The method of claim 4, wherein, After it is determined that the interval duration is less than or equal to the duration threshold, the method further includes: determining whether the certain identification information corresponds to the vehicle; The operation of determining the certain identification information as the target identification information corresponding to the vehicle is performed when it is determined that the certain identification information corresponds to the vehicle.

6. The method of claim 1-5, wherein, The method further includes: When a vehicle is detected to enter a pre-set ETC toll area, a vehicle-mounted device identification result of a first ETC wireless communication device of the ETC toll area is obtained. When the vehicle-mounted device identification result indicates that the first ETC wireless communication device does not identify a device identifier of an ETC vehicle-mounted device installed on the vehicle, it is determined that there is an abnormality in ETC toll collection for the vehicle. When the vehicle-mounted device identification result indicates that the first ETC wireless communication device identifies the device identifier of the ETC vehicle-mounted device installed on the vehicle, a toll interaction result of the first ETC wireless communication device and the ETC vehicle-mounted device is obtained. When the toll interaction result indicates that the toll collection is not successful, it is determined that there is an abnormality in ETC toll collection for the vehicle.

7. The method of claim 1-5, wherein, The method further includes: When a vehicle is detected to enter a pre-set ETC toll pre-identification area, a vehicle-mounted device identification result of a second ETC wireless communication device of the ETC toll pre-identification area is obtained. When the vehicle-mounted device identification result indicates that the second ETC wireless communication device does not identify a device identifier of an ETC vehicle-mounted device installed on the vehicle, it is determined that there is an abnormality in ETC toll collection for the vehicle. When the vehicle-mounted device identification result indicates that the second ETC wireless communication device identifies the device identifier of the ETC vehicle-mounted device installed on the vehicle, a communication result of the second ETC wireless communication device and the ETC vehicle-mounted device is obtained. It is determined whether the communication result meets a pre-set abnormality condition. When it is determined that the communication result meets the abnormality condition, it is determined that there is an abnormality in ETC toll collection for the vehicle. 8.The method of claim 7, wherein, The method further includes: It is detected whether the vehicle enters a pre-set ETC toll area. When it is detected that the vehicle enters the ETC toll area, it is detected whether the vehicle has been successfully tolled. When it is detected that the vehicle has been successfully tolled, the vehicle is released. When it is detected that the vehicle has not been successfully tolled, a fee to be paid by the vehicle is deducted from an electronic automatic payment account bound to the target identification information. 9.The method of claim 1, wherein, The method further includes: When the fee to be paid by the vehicle is successfully deducted from the temporary electronic payment account, the vehicle is released.

10. An ETC charge abnormality processing device based on a temporary electronic payment account, characterized by, The apparatus includes: a determination module configured to determine target identification information corresponding to a vehicle when it is detected that there is an abnormality in ETC toll collection for the vehicle, the target identification information being generated according to device parameters corresponding to an ETC vehicle-mounted device installed on the vehicle. The device is further configured to create a temporary electronic payment account bound to the target identification information for the vehicle and set a temporary payment limit for the temporary electronic payment account when the target identification information is not bound to an electronic automatic payment account; deduct the temporary payment limit of the temporary electronic payment account by the fee to be paid by the vehicle this time when the vehicle needs to be charged; and send a transition prompt to the terminal device corresponding to the vehicle within a preset time period after the vehicle is released, the transition prompt being used to prompt whether the temporary electronic payment account is changed to a long-term electronic payment account by the vehicle-related personnel; When receiving a confirmation message fed back by the terminal device in response to the transition prompt, the electronic automatic payment account bound to the temporary electronic payment account is determined as the electronic automatic payment account bound to the target identification information.

11. An ETC charge abnormality processing device based on a temporary electronic payment account, characterized by, The device comprises: a memory storing executable program codes; a processor coupled to the memory; the processor invokes the executable program codes stored in the memory to execute the method for processing ETC charge exception based on a temporary electronic payment account according to any one of claims 1-9.

12. A computer storage medium, characterized in that, The computer storage medium stores computer instructions, and the computer instructions are invoked to execute the method for processing ETC charge exception based on a temporary electronic payment account according to any one of claims 1-9.

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