Elevator guiding device, elevator guiding system, elevator guiding method, and storage medium
Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Patents(China)
- Current Assignee / Owner
- MITSUBISHI ELECTRIC BUILDING SOLUTIONS CORP
- Filing Date
- 2023-04-23
- Publication Date
- 2026-05-26
Smart Images
Figure CN118145440B_ABST
Abstract
Description
Technical Field
[0001] This invention relates to an elevator guiding device, an elevator guiding system, an elevator guiding method, and a storage medium storing an elevator guiding program. Background Technology
[0002] A technology has been developed to display elevator-related information, such as waiting times, to users in buildings with multiple elevators.
[0003] For example, the elevator device in Patent Document 1 includes: a communication terminal that receives and displays the estimated arrival times of multiple elevators in response to information sent by the elevator user regarding their floor level; and a service information statistics unit that generates at least the estimated arrival time based on the status information of each elevator received from multiple elevator control devices that control the operation of the multiple elevators, as well as the floor level information. With this structure, the elevator device in Patent Document 1 informs the user of the estimated arrival times of the elevators.
[0004] Existing technical documents
[0005] Patent Document 1: Japanese Patent No. 6210921 Summary of the Invention
[0006] Here, due to the introduction of an access control system that manages who enters and exits where and when, the following situation arises: within a building, areas accessible to all users, such as restaurants and shopping centers, are mixed with areas accessible to specific users, such as offices and specific tenants. In this case, when informing users of elevator-related information such as elevator waiting times, the elevator device in Patent Document 1 does not consider the different areas accessible to users. Therefore, there is a possibility that the elevator-related information provided to users may include information about elevators that do not reach areas accessible to users. Consequently, users may mistakenly take elevators that do not reach areas accessible to them, or fail to take elevators that do not reach areas accessible to them, resulting in a reduction in user convenience.
[0007] The present invention was made to solve the above-mentioned problems, and its purpose is to provide an elevator guidance device that can improve the convenience of users.
[0008] The elevator guidance device of the present invention guides at least one of the multiple elevators to a user in a building with multiple elevators. The building has multiple areas, including areas accessible to specific users, and at least a portion of the multiple areas connected to the multiple elevators are different. The elevator guidance device comprises: an information acquisition unit that acquires user location area information and elevator area information, and acquires user area information from an access management system that manages the user's access to the accessible areas, wherein the user location area information indicates the area where the user is located, the elevator area information indicates the multiple areas connected to the elevator, and the user area information indicates the accessible areas corresponding to user personal information, which is information for identifying the user; an information generation unit that uses the user area information, user location area information, and elevator area information acquired from the information acquisition unit to generate elevator information including information indicating a guiding elevator, which is an elevator connecting the area where the user is located and the area the user wants to access; and a notification unit that uses an output unit recognizable by the user to notify the user of the elevator information generated by the information generation unit.
[0009] Invention Effects
[0010] The elevator guiding device according to the present invention can improve the convenience of users. Attached Figure Description
[0011] Figure 1 This is a schematic diagram of a building that uses the elevator guidance device of Embodiment 1.
[0012] Figure 2 This is a diagram showing elevator area information according to Implementation Method 1.
[0013] Figure 3 This is a block diagram showing the elevator guiding device according to Embodiment 1.
[0014] Figure 4 This is a diagram showing user area information for Implementation 1.
[0015] Figure 5 This is a diagram showing the user location area information of Implementation 1.
[0016] Figure 6 This is a diagram illustrating an example of notification to the user in Implementation 1.
[0017] Figure 7 This is a flowchart illustrating an example of the operation of the elevator guiding device according to Embodiment 1.
[0018] Figure 8 This is a diagram illustrating an example of the hardware structure of the elevator guiding device according to Embodiment 1.
[0019] Figure 9 This is a diagram illustrating an example of the hardware structure of the elevator guiding device according to Embodiment 1.
[0020] Figure 10 This is a block diagram showing the elevator guiding device according to Embodiment 2.
[0021] Figure 11 This is a diagram showing user area information for Implementation Method 2.
[0022] Figure 12 This is a diagram showing the predetermined entry and exit area of Embodiment 2.
[0023] Figure 13 This is a flowchart illustrating an example of the operation of the elevator guiding device according to Embodiment 2.
[0024] Figure 14 This is a block diagram showing the elevator guiding device according to Embodiment 3.
[0025] Figure 15 This is a diagram illustrating an example of notification to the user in Implementation 3.
[0026] Figure 16 This is a flowchart illustrating an example of the operation of the elevator guiding device according to Embodiment 3.
[0027] Label Explanation
[0028] 1A: Elevator guidance device; 2A: Input unit; 3A: Authentication unit; 4A: Output unit; 5A: Access control system; 10A: Elevator guidance system; 11A: Information acquisition unit; 12A: Information generation unit; 13A: Notification unit; 20: Shopping area; 21: Office area 1; 22: Office area 2; 23: Office area 3; 24: Wall; 50: Elevator 1; 51: Elevator 2; 52: Elevator 3; 60: Door 1; 61: Door 2; 62: Door 3; 70: Authentication unit 1; 71: Authentication unit 2; 72: Authentication unit 3; 73: Authentication unit 4; 74: Authentication unit 5; 75: Authentication unit 6; 80: Access control system 1; 81: Access control system 2; 82: Access control system 3; 100: Building. Detailed Implementation
[0029] Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.
[0030] Implementation method 1.
[0031] The elevator guidance device 1A of this embodiment guides at least one of the multiple elevators to a user in a building 100 equipped with multiple elevators. The building 100 has multiple areas, including areas accessible to all users such as restaurants and shopping centers, and areas accessible to specific users such as offices and specific tenants. At least a portion of the multiple areas connected by the multiple elevators are different. The elevator guidance device 1A will be described in detail below.
[0032] In the following description, shopping area 20, office area 1 21, office area 22, and office area 3 23 are respectively referred to as shopping area, office area 1, office area 2, and office area 3 in the diagram. In the following description, elevator 1 50, elevator 2 51, and elevator 3 52 are respectively referred to as EV1, EV2, and EV3 in the diagram. Furthermore, in the following description, user 1, user 2, and user 3 are respectively referred to as user 1, user 2, and user 3 in the diagram.
[0033] Figure 1 An example of a building 100 in which an elevator guidance device 1A is applied is shown. Figure 1 This is a floor plan obtained by removing 100% of the building's exterior walls. For example... Figure 1 As shown, a shopping area 20 accessible to all users is located on the first floor of building 100. A first office area 21 and a second office area 22 accessible to specific users are located on the second floor of building 100. A third office area 23 accessible to specific users is located on the third floor of building 100. Here, the first office area 21 and the second office area 22 on the second floor are separated by a wall 24 or similar structure, preventing interaction between them.
[0034] Here, access is permitted to a specific area. That is, in shopping area 20, all users are allowed to enter and exit. In addition, in office area 1 21, office area 22, and office area 3 23, only specific users are allowed to enter and exit.
[0035] In addition, multiple elevators are installed in building 100. Figure 1 As shown, the facility includes: a first elevator 50 connecting the shopping area 20 with the first office area 21, the second office area 22, and the third office area 23; a second elevator 51 connecting the shopping area 20 with the first office area 21 and the second office area 22; and a third elevator 52 connecting the shopping area 20 with the third office area 23.
[0036] Here, an elevator connecting one area to another refers to an elevator that allows users to move from a floor that provides access to one area to a floor that provides access to another area. "Accessible" here means that after disembarking at the floor where the elevator stops, the user can move from that floor to the area.
[0037] Furthermore, building 100 incorporates an access control system 5A, described later. The access control system 5A manages who enters and exits where and when. For example, the access control system 5A uses authentication units such as image authentication units, fingerprint authentication units, voice authentication units, and IC card authentication units installed at the entrances and exits of areas where the access control system 5A is implemented to identify individual users and obtain user personal information as information identifying a specific user. Then, the access control system 5A compares the obtained user personal information with user area information stored in a storage unit (not shown) that indicates the areas the user is permitted to enter or exit, to determine whether the user may enter or exit each area.
[0038] like Figure 1 As shown, the access control system 5A is installed at the entrances and exits of the first office area 21, the second office area 22, and the third office area 23.
[0039] Specifically, a first access management system 80 is provided at the first door 60, which serves as the entrance and exit of the first office area 21. The first access management system 80 uses a first authentication unit 70 as a unit to determine the user who wishes to enter the first office area 21, and a second authentication unit 71 as a unit to determine the user who wishes to leave the first office area 21.
[0040] In addition, a second access management system 81 is provided at the second door 61, which serves as the entrance and exit of the second office area 22. The second access management system 81 uses a third authentication unit 72 as a unit to determine the user who wishes to enter the second office area 22, and a fourth authentication unit 73 as a unit to determine the user who wishes to leave the second office area 22.
[0041] In addition, a third access management system 82 is provided at the third door 62, which serves as the entrance and exit of the third office area 23. The third access management system 82 uses a fifth authentication unit 74 as a unit to determine the individual user who wishes to enter the third office area 23, and a sixth authentication unit 75 as a unit to determine the individual user who wishes to leave the third office area 23.
[0042] That is, the building 100 has implemented an access management system 5A, which includes a first access management system 80, a second access management system 81 and a third access management system 82, to manage who entered and exited where on each floor of the building 100, when and how.
[0043] Next, use Figure 2 Elevator area information representing the multiple areas connected to elevators 50 (first elevator), 51 (second elevator), and 52 (third elevator) will be explained. Here, the elevator information is stored in a storage unit not shown.
[0044] In the diagram, “〇” indicates the area connected by the elevator, and “×” indicates the area not connected by the elevator.
[0045] For example, elevator 50 is an elevator connecting shopping area 20, office area 21, office area 22, and office area 23. That is, elevator 50 moves between floors that provide access to shopping area 20, office area 21, office area 22, and office area 23. Furthermore, by riding elevator 50, users can move from each floor it stops at to shopping area 20, office area 21, office area 22, and office area 23.
[0046] Furthermore, the second elevator 51 connects the shopping area 20, the first office area 21, and the second office area 22. That is, the second elevator 51 moves between floors that provide access to the shopping area 20, the first office area 21, and the second office area 22. Users can move from each floor of the second elevator 51 to the shopping area 20, the first office area 21, and the second office area 22.
[0047] Furthermore, the third elevator 52 is an elevator connecting the shopping area 20 and the third office area 23. That is, the third elevator 52 moves between the floors that allow access to the shopping area 20 and the third office area 23. Moreover, users can move from each floor that the third elevator 52 stops at to the shopping area 20 and the third office area 23 by taking the third elevator 52.
[0048] Figure 3 This is a block diagram of the elevator guiding device 1A according to this embodiment.
[0049] The elevator guiding device 1A includes an information acquisition unit 11A, an information generation unit 12A, and a notification unit 13A.
[0050] Furthermore, the elevator guidance system 10A includes an input unit 2A, an authentication unit 3A, an output unit 4A, an information acquisition unit 11A, an information generation unit 12A, a notification unit 13A, and an access management system 5A. The access management system 5A includes... Figure 1 The first access control system 80, the second access control system 81, and the third access control system 82 are shown.
[0051] The information acquisition unit 11A acquires the information required by the elevator guidance device 1A to recommend at least one of the multiple elevators to the user.
[0052] The information acquisition unit 11A obtains user area information from the access management system 5A, which represents the areas accessible to the user and corresponds to the user's personal information. This user personal information is generated using the authentication unit 3A, which identifies the user. Furthermore, the information acquisition unit 11A obtains user location area information, which represents the area where the user is located, as indicated by inputting data into the input unit 2A. Additionally, the information acquisition unit 11A obtains elevator area information from a storage unit (not shown).
[0053] Specifically, the user's personal information is used to obtain the user's area information from the access control system 5A. Here, the method by which the information acquisition unit 11A obtains the user's personal information can be listed as follows: using an authentication unit 3A such as a facial authentication unit, fingerprint authentication unit, voice authentication unit, IC card authentication unit, ID authentication unit, etc., to identify the user's personal information, and outputting the user's personal information as information for identifying the user's personal information to the acquisition unit 11A, etc.
[0054] use Figure 4 Provide information about the user's region.
[0055] Figure 4 It displays user area information for the first user, the second user, and the third user.
[0056] In the diagram, “〇” indicates an area that can be entered or exited, and “×” indicates an area that cannot be entered or exited.
[0057] For example, in the case of the first user, shopping area 20 and first office area 21 are areas that the first user can access, while second office area 22 and third office area 23 are not areas that the first user can access. That is, the first user is allowed to access shopping area 20 and first office area 21, but is prohibited from accessing second office area 22 and third office area 23.
[0058] Furthermore, in the case of a second user, shopping area 20 and second office area 22 are areas that the second user can access, while first office area 21 and third office area 23 are not areas that the second user can access. That is, the second user is allowed to access shopping area 20 and second office area 22, but is prohibited from accessing first office area 21 and third office area 23.
[0059] Furthermore, in the case of a third user, shopping area 20 and third office area 23 are areas that the third user can access, while first office area 21 and second office area 22 are not areas that the third user can access. That is, the third user is allowed to access shopping area 20 and third office area 23, but is prohibited from accessing first office area 21 and second office area 22.
[0060] Next, the information acquisition unit 11A acquires the user's location area information. Here, the user inputs the user's location area information into the input unit 2A, which is accessible to the user, thereby outputting the user's location area information to the information acquisition unit 11A.
[0061] In addition, although this embodiment describes how the information acquisition unit 11A obtains the user's location area information by having the user input the location area information into the input unit 2A, the information acquisition unit 11A can also automatically obtain the user's location area information based on the user's location information, etc.
[0062] use Figure 5 Provide information about the user's location area.
[0063] Figure 5 The location information of the first user, the second user, and the third user is displayed.
[0064] In the diagram, "〇" indicates the area where the user is located, and "×" indicates the area where the user is not located. That is, the area where the first user, the second user, and the third user are located is shopping area 20.
[0065] Return to Figure 3 Explanation.
[0066] The information generation unit 12A uses the user area information, user location area information and elevator area information obtained from the information acquisition unit 11A to generate elevator information that includes information about the guide elevator, which is an elevator that connects the area where the user is located and the area that the user wants to enter or exit.
[0067] Specifically, the information generation unit 12A sets the remaining area (after removing the user's location area from the user's area information) from the accessible areas included in the user area information as candidate areas for the user to enter or exit. If there is only one candidate area, the information generation unit 12A sets that candidate area as the area the user intends to enter or exit. Then, the information generation unit 12A selects an elevator from the elevators included in the elevator area information that connects the user's location area to the set area the user intends to enter or exit, and sets the selected elevator as the guiding elevator. In this way, the information generation unit 12A generates elevator information containing information indicating the guiding elevator. The information generation unit 12A outputs the elevator information to the notification unit 13A.
[0068] Furthermore, the situation where there are multiple candidates for the area that the user wants to enter or exit will be explained in Implementation 2.
[0069] Here, the candidate area for the user to enter or exit refers to the area set in the information generation unit 12A that can serve as the user's destination.
[0070] Furthermore, the area that the user needs to enter or exit refers to the area set as the user's destination in the information generation unit 12A.
[0071] Used in Information Generation Unit 12A Figure 4 The user area information shown Figure 5 The user location area information shown and Figure 2 The elevator area information shown is explained in the context of how elevator information was generated.
[0072] First, the elevator information generated corresponding to the first user will be explained. The information generation unit 12A sets the remaining area after removing the area included in the user area information of the first user from the area included in the user area information of the first user as a candidate area for the area to be entered or exited by the first user. Specifically, the candidate area for the area to be entered or exited by the first user is set as the first office area 21. Since there is only one candidate area for the area to be entered or exited by the first user, the information generation unit 12A uses the candidate area for the user to enter or exit as the area to be entered or exited by the user. Then, the information generation unit 12A selects an elevator from the elevator area information that connects the shopping area 20, which is the area where the first user is located, and the first office area 21, which is the area to be entered or exited by the first user, and uses the selected elevator as the guide elevator. Specifically, the guide elevators are the first elevator 50 and the second elevator 51. Furthermore, the information generation unit 12A generates elevator information that includes information indicating the guide elevator. In this way, the information generation unit 12A generates elevator information corresponding to the first user.
[0073] The information generation unit 12A performs the same processing on the second and third users as it does on the first user. When the information generation unit 12A generates elevator information corresponding to the second user, it selects the first elevator 50 and the second elevator 51 as guide elevators. Then, the information generation unit 12A generates elevator information containing information representing the guide elevator. When the information generation unit 12A generates elevator information corresponding to the third user, it selects the first elevator 50 and the third elevator 52 as guide elevators. Furthermore, the information generation unit 12A generates elevator information containing information representing the guide elevator.
[0074] The notification unit 13A uses the user-recognizable output unit 4A to notify the user of the elevator information generated by the information generation unit 12A. Here, the user-recognizable output unit 4A refers to the display unit, voice output unit, etc.
[0075] Figure 6 This example illustrates a notification of elevator guidance to a user. The notification unit 13A uses a display unit, one of the output units 4A of a communication terminal such as a smartphone owned by the user, to display elevator guidance information. Here, the elevator information is communicated to the user by displaying the elevator's name and a safety symbol of "0" or "×" on the display unit. A safety symbol of "0" indicates that the elevator is a guidance elevator, while a safety symbol of "×" indicates that the elevator is not a guidance elevator.
[0076] For example, the elevator information corresponding to the first user includes information indicating the first elevator 50 and the second elevator 51, which serve as guiding elevators. Therefore, as... Figure 6 As shown in (a), the safety indicators for elevators 50 and 51 are displayed as “0”, and the safety indicator for elevator 52 is displayed as “×”. That is, the first user can move to the area they want to enter or exit by taking elevator 50 or elevator 51.
[0077] Furthermore, the elevator information corresponding to the second user includes information indicating the first elevator 50 and the second elevator 51, which serve as guiding elevators. Therefore, as... Figure 6 As shown in (b), the safety indicators for elevators 1 and 2 are displayed as “0”, and the safety indicator for elevator 3 is displayed as “×”. That is, the second user can move to the area they want to enter or exit by taking elevator 1 or elevator 2.
[0078] Furthermore, the elevator information corresponding to the third user includes information indicating the first elevator 50 and the third elevator 52, which serve as guiding elevators. Therefore, as... Figure 6As shown in (c), the safety indicators for elevators 1 and 3 are displayed as “0”, and the safety indicator for elevator 2 is displayed as “×”. That is, the third user can move to the area they want to enter or exit by taking elevator 1 50 or elevator 3 52.
[0079] In addition, although an example is shown of notifying users of elevator information by displaying the elevator's name and safety information as "0" or "×", it is also possible to use an output unit 4A that users can recognize to notify users of the elevator's name as elevator information only.
[0080] Furthermore, although an example is shown of using a display unit on a communication terminal such as a smartphone held by the user to notify the user of elevator information, it is sufficient to use an output unit 4A that the user can recognize to notify the user of elevator information.
[0081] Next, refer to Figure 3 The input unit 2A, authentication unit 3A, and output unit 4A are described.
[0082] The input unit 2A has the following functions: it accepts user location area information representing the area where the user is located, and outputs the input user location area information to the information acquisition unit 11A.
[0083] The authentication unit 3A has the following functions: it identifies the user based on the input information and outputs the user's personal information, which serves as the information for identifying the user, to the information acquisition unit 11A. The authentication unit 3A may be, for example, a facial authentication unit, a fingerprint authentication unit, a voice authentication unit, an IC card authentication unit, or an ID authentication unit.
[0084] The output unit 4A has the function of guiding the user with elevator information obtained from the elevator guidance device 1A. The output unit 4A may be, for example, a display unit or a voice output unit.
[0085] The input unit 2A, authentication unit 3A, and output unit 4A are, for example, installed in a communication terminal such as a mobile phone or smartphone held by the user.
[0086] Furthermore, although an example is shown of a communication terminal such as a mobile phone or smartphone held by the user having an input unit 2A, an authentication unit 3A, and an output unit 4A, the input unit 2A, the authentication unit 3A, and the output unit 4A can also be set as independent terminal devices, or can be set in a terminal device other than a mobile phone or smartphone. In addition, for example, it can also be set in an elevator guidance device 1A installed in an elevator hall.
[0087] The operation of the elevator guiding device 1A in this embodiment will be explained. Figure 7 This is a flowchart for explaining the operation of the elevator guiding device 1A in this embodiment.
[0088] Users of building 100 input their location area information using input unit 2A. Input unit 2A outputs the user location area information to information acquisition unit 11A (step S101).
[0089] Users of building 100 input their personal information using authentication unit 3A. Authentication unit 3A outputs the user's personal information to information acquisition unit 11A (step S102).
[0090] The information acquisition unit 11A uses the user's personal information to obtain user area information corresponding to the user from the access management system 5A. Furthermore, the information acquisition unit 11A obtains user location area information from the input unit 2A. Additionally, the information acquisition unit 11A obtains elevator area information from the storage unit (not shown) (step S103).
[0091] The information generation unit 12A uses the user area information, user location area information and elevator area information obtained from the information acquisition unit 11A to generate elevator information (step S104).
[0092] The notification unit 13A uses the user-identifiable output unit 4A to notify the user of the elevator information generated by the information generation unit 12A (step S105).
[0093] Figure 8 and Figure 9 This diagram illustrates an example of the hardware structure of the elevator guiding device 1A according to Embodiment 1. In Embodiment 1, the functions of the information acquisition unit 11A, the information generation unit 12A, and the notification unit 13A are implemented by the processing circuit 1001. That is, the elevator guiding device 1A includes a processing circuit 1001 for guiding at least one of a plurality of elevators to a user. The processing circuit 1001 may be as follows: Figure 8 The dedicated hardware shown can also be as follows: Figure 9 The processor 1002 executes the program stored in the memory 1003 as shown. Additionally, the memory 1003 includes a storage unit (not shown) that stores user area information, user location area information, elevator area information, etc.
[0094] When the processing circuit 1001 is dedicated hardware, the processing circuit 1001 may be, for example, a single circuit, a composite circuit, a programming processor, a parallel programming processor, an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array), or a combination thereof.
[0095] When the processing circuit is a processor 1002, the functions of the information acquisition unit 11A, the information generation unit 12A, and the notification unit 13A are implemented through software, firmware, or a combination of software and firmware. The software or firmware is described as a program and stored in the memory 1003. The processor 1002 executes the functions of the information acquisition unit 11A, the information generation unit 12A, and the notification unit 13A by reading and executing the program stored in the memory 1003. In other words, the elevator guiding device 1A possesses the above-described... Figure 9 The memory 1003 stores a program that, when executed by the processor 1002, results in the execution of steps S101 to S105. Furthermore, the program stored in the memory 1003 can also be described as a program that causes the computer to perform the processing steps or methods of the information acquisition unit 11A, the information generation unit 12A, and the notification unit 13A. Here, the memory 1003 refers to non-volatile or volatile semiconductor memory such as RAM (Random Access Memory), ROM (Read Only Memory), flash memory, EPROM (Erasable Programmable Read Only Memory), and EEPROM (Electrically Erasable Programmable Read Only Memory), or disks, floppy disks, optical disks, CDs (compact disks), mini discs, DVDs (Digital Versatile Disks), etc.
[0096] Furthermore, the functions of the information acquisition unit 11A, the information generation unit 12A, and the notification unit 13A can be partially implemented using dedicated hardware and partially implemented using software or firmware. For example, the functions of the information acquisition unit 11A and the notification unit 13A can be implemented using a processing circuit 1001 as dedicated hardware, and the functions of the information generation unit 12A can be implemented by the processor 1002 reading and executing a program stored in the memory 1003.
[0097] The storage unit, not shown, is, for example, composed of memory 1003.
[0098] The elevator guiding device 1A of this embodiment guides at least one of the multiple elevators to a user in a building 100 equipped with multiple elevators. The building 100 has multiple areas, including areas accessible to specific users. At least a portion of the multiple areas connected to the multiple elevators are different. The elevator guiding device includes an information acquisition unit 11A that acquires user location area information and elevator area information, and acquires user area information from an access management system 5A that manages user access to accessible areas. The user location area information indicates the area where the user is located. The elevator... The area information represents multiple areas connected by the elevator, and the user area information represents the area that can be accessed and exited, corresponding to the user's personal information which is used to identify the user. The information generation unit 12A uses the user area information, user location area information, and elevator area information obtained from the information acquisition unit 11A to generate elevator information including information about a guiding elevator, which is an elevator connecting the user's current area and the area the user intends to access. The notification unit 13A uses the user-identifiable output unit 4A to notify the user of the elevator information generated by the information generation unit 12A. This structure reduces the possibility of including elevators in the elevator information not connected to the user's intended area and the area the user plans to ride in. Therefore, it avoids situations such as mistakenly riding an elevator that does not connect the user's intended area and the area the user plans to ride in, or failing to ride an elevator that does connect the user's intended area and the area the user plans to ride in, resulting in improved user convenience.
[0099] The elevator guidance system 10A of this embodiment guides at least one of the multiple elevators to a user in a building 100 equipped with multiple elevators. The building 100 has multiple areas, including specific areas accessible to the user. At least a portion of the multiple areas connected to the multiple elevators are different. The elevator guidance system includes: an output unit 4A, which can be identified by the user; an access management system 5A, which manages the user's access to and from the accessible areas; and an information acquisition unit 11A, which acquires user location area information and elevator area information, and acquires user area information from the access management system 5A. The user location... The area information represents the area where the user is located, the elevator area information represents the multiple areas connected by the elevator, and the user area information represents the area that the user can enter and exit, corresponding to the user's personal information which is used to identify the user. The information generation unit 12A uses the user area information, user location area information, and elevator area information obtained from the information acquisition unit 11A to generate elevator information including information about a guiding elevator, which is an elevator connecting the user's current area and the area the user intends to enter or exit. The notification unit 13A uses the output unit 4A to notify the user of the elevator information generated by the information generation unit 12A. This structure reduces the possibility of including elevators in the elevator information not connected to the user's intended area and the area the user plans to take. Therefore, it avoids situations such as mistakenly taking an elevator that does not connect the user's intended area and the area the user plans to take, or failing to take an elevator that does connect the user's intended area and the area the user plans to take, resulting in improved user convenience.
[0100] The elevator guidance method of this embodiment is used to guide at least one of the multiple elevators to a user in a building 100 equipped with multiple elevators. The building 100 has multiple areas, including areas accessible to specific users. At least a portion of the multiple areas connected by the multiple elevators are different. The elevator guidance method includes the following steps: an information acquisition unit 11A acquires user location area information and elevator area information, and acquires user area information from an access management system 5A that manages user access to accessible areas. The user location area information indicates the area where the user is located. The elevator area information refers to the multiple areas connected by the elevator, and the user area information refers to the areas that the user can enter and exit, corresponding to the user's personal information which is used to identify the user. The information generation unit 12A uses the user area information, user location area information, and elevator area information obtained from the information acquisition unit 11A to generate elevator information that includes information about a guiding elevator, which is an elevator connecting the user's current area and the area the user wants to enter and exit. The notification unit 13A uses the user-identifiable output unit 4A to notify the user of the elevator information generated by the information generation unit 12A. With this structure, the possibility of including elevators that do not connect the user's intended area and the area the user plans to take in the elevator information noted to the user is reduced. Therefore, situations such as mistakenly taking an elevator that does not connect the user's intended area and the area the user plans to take in, or failing to take an elevator that connects the user's intended area and the area the user plans to take in, are avoided, resulting in improved user convenience.
[0101] The elevator guidance program of this embodiment is used to guide users to at least one of the multiple elevators in a building 100 equipped with multiple elevators. The building 100 has multiple areas, including areas accessible to specific users. At least a portion of the areas connected to the multiple elevators are different. The elevator guidance program causes a computer to perform the following steps: an information acquisition unit 11A acquires user location area information and elevator area information, and acquires user area information from an access management system 5A that manages user access to accessible areas. The user location area information indicates the area where the user is located. The elevator area information refers to the multiple areas connected by the elevator, and the user area information refers to the areas that the user can enter and exit, corresponding to the user's personal information which is used to identify the user. The information generation unit 12A uses the user area information, user location area information, and elevator area information obtained from the information acquisition unit 11A to generate elevator information that includes information about a guiding elevator, which is an elevator connecting the user's current area and the area the user wants to enter and exit. The notification unit 13A uses the user-identifiable output unit 4A to notify the user of the elevator information generated by the information generation unit 12A. With this structure, the possibility of including elevators that do not connect the user's intended area and the area the user plans to take in the elevator information noted to the user is reduced. Therefore, situations such as mistakenly taking an elevator that does not connect the user's intended area and the area the user plans to take in, or failing to take an elevator that connects the user's intended area and the area the user plans to take in, are avoided, resulting in improved user convenience.
[0102] Implementation method 2.
[0103] The elevator guiding device 1B of this embodiment will be described.
[0104] In Embodiment 1, the structure of the information acquisition unit 11A acquiring user area information, user location area information, and elevator area information, and the information generation unit 12A using the user area information, user location area information, and elevator area information to generate elevator information was described. However, this embodiment differs from Embodiment 1 in that the information acquisition unit 11B acquires user area information, user location area information, elevator area information, and predetermined entry / exit area information, and the information generation unit 12B uses the user area information, user location area information, elevator area information, and predetermined entry / exit area information to generate elevator information. Other than this, the structure is the same as in Embodiment 1. The same reference numerals are used for parts that are the same as or equivalent to those in Embodiment 1.
[0105] Figure 10 This is a block diagram of the elevator guiding device 1B according to this embodiment.
[0106] The elevator guidance device 1B includes an information acquisition unit 11B, an information generation unit 12B, and a notification unit 13B.
[0107] Furthermore, the elevator guidance system 10B includes an input unit 2B, an authentication unit 3B, an output unit 4B, an information acquisition unit 11B, an information generation unit 12B, a notification unit 13B, and an access management system 5B. The access management system 5B includes... Figure 1 The first access control system 80, the second access control system 81, and the third access control system 82 are shown.
[0108] The information acquisition unit 11B acquires the information required by the elevator guidance device 1B to recommend at least one of the multiple elevators to the user.
[0109] Specifically, in addition to obtaining the user area information, user location area information, and elevator area information as described in Implementation Method 1, predetermined entry / exit area information, which represents the area the user is scheduled to enter / exit, is also obtained. Details of the predetermined entry / exit area information will be described later.
[0110] Here, the user inputs the predetermined entry / exit area information into the input unit 2B, which the user can input, thereby outputting the predetermined entry / exit area information to the information acquisition unit 11B.
[0111] use Figure 11 Provide information about the user's region.
[0112] In Implementation 1, the user area information is that the areas accessible to the first, second, and third users are any one of the shopping area 20 accessible to all users and the first office area 21, second office area 22, and third office area 23 accessible to specific users. However, in Implementation 2, the user area information is that the areas accessible to the first, second, and third users are at least two of the shopping area 20 accessible to all users and the first office area 21, second office area 22, and third office area 23 accessible to specific users. The two implementations differ in this respect.
[0113] Figure 11 It displays user area information for the first user, the second user, and the third user.
[0114] In the diagram, “〇” indicates an area that can be entered or exited, and “×” indicates an area that cannot be entered or exited.
[0115] For example, the first user has access to the shopping area 20, the first office area 21, the second office area 22, and the third office area 23.
[0116] Furthermore, regarding the second user, the areas accessible to the second user are shopping area 20, first office area 21, and second office area 22, but the third office area 23 is not accessible to the second user.
[0117] Furthermore, regarding the third user, the areas that can be accessed by the third user are shopping area 20, second office area 22, and third office area 23, but the first office area 21 is not an area that the third user can access.
[0118] use Figure 12 The predetermined entry and exit area information of this embodiment will be explained.
[0119] Figure 12 The system displays the designated entry and exit area information for the first, second, and third users.
[0120] Here, the area that the user plans to enter or exit refers to the area set by the user as the user's destination.
[0121] In the diagram, “〇” indicates the area the user intends to enter or exit, “×” indicates an area that the user does not intend to enter or exit, and “-” indicates the area the user is currently in.
[0122] For example, in the case of the first user, the first office area 21 is the area to be entered / exited, the second office area 22 and the third office area 23 are not the areas to be entered / exited, and the shopping area 20 is the area where the user is located. That is, the first user wants to move from the shopping area 20 to the first office area 21 by taking the elevator.
[0123] Furthermore, in the case of the second user, the second office area 22 is the designated access area, while the first office area 21 and the third office area 23 are not designated access areas, and the shopping area 20 is the current location. That is, the second user intends to move from the shopping area 20 to the second office area 22 by taking the elevator.
[0124] Furthermore, in the case of the third user, the third office area 23 is the designated access area, while the first office area 21 and the second office area 22 are not designated access areas, and the shopping area 20 is the current location. That is, the third user intends to move from the shopping area 20 to the third office area 23 by taking the elevator.
[0125] The information generation unit 12B uses the user area information, user location area information, elevator area information, and predetermined entry / exit area information obtained from the information acquisition unit 11B to generate elevator information containing information about a guide elevator, which is an elevator connecting the user's current area and the area the user wants to enter / exit. Specifically, the information generation unit 12B sets the remaining area after removing the user's current area from the accessible areas included in the user area information as candidate areas for the user's intended entry / exit. If there are multiple candidate areas, the information generation unit 12B sets the area the user intends to enter / exit as the area the user intends to enter / exit. Then, the information generation unit 12B selects an elevator from the elevators included in the elevator area information that connects the user's current area and the predetermined area the user wants to enter / exit, and sets the selected elevator as the guide elevator. In this way, the information generation unit 12B generates elevator information containing information about the guide elevator. The information generation unit 12B outputs the elevator information to the notification unit 13B.
[0126] Used in Information Generation Unit 12B Figure 11 The user area information shown Figure 5 The user location area information shown Figure 2 The elevator area information shown and Figure 12 This section explains the situation where elevator information is generated based on the pre-defined entry / exit area information shown.
[0127] First, the elevator information generated corresponding to the first user will be explained. The information generation unit 12B sets the remaining area after removing the area contained in the user location area information from the area contained in the user area information of the first user as a candidate area for the area to be entered or exited by the first user. Specifically, the candidate areas for the area to be entered or exited by the first user are set as the first office area 21, the second office area 22, and the third office area 23. If there are multiple candidate areas for the area to be entered or exited by the first user, the information generation unit 12B sets the area to be entered or exited by the first user as the area to be entered or exited by the user. Then, the information generation unit 12B selects the elevator connecting the area where the first user is located, i.e., the shopping area 20, and the area to be entered or exited by the first user, i.e., the first office area 21, from the elevator area information, and sets the selected elevator as the guide elevator. Specifically, the guide elevators are the first elevator 50 and the second elevator 51. Then, the information generation unit 12B generates elevator information containing information indicating the guide elevator. In this way, the information generation unit 12B generates elevator information corresponding to the first user.
[0128] The information generation unit 12B performs the same processing on the second and third users as it does on the first user. When the information generation unit 12B generates elevator information corresponding to the second user, it selects the first elevator 50 and the second elevator 51 as guide elevators. Furthermore, the information generation unit 12B generates elevator information containing information representing the guide elevator. When the information generation unit 12B generates elevator information corresponding to the third user, it selects the first elevator 50 and the third elevator 52 as guide elevators. Furthermore, the information generation unit 12B generates elevator information containing information representing the guide elevator.
[0129] The notification unit 13B uses the user-readable output unit 4B to notify the user of the elevator information generated by the information generation unit 12B. Examples of user-readable output units 4B include display units and voice output units.
[0130] Next, the input unit 2B will be described.
[0131] The input unit 2B has the following functions: it allows users to input location area information and predetermined entry / exit area information, and outputs the input user location area information and predetermined entry / exit area information to the information acquisition unit 11B.
[0132] Here, the authentication unit 3B and the output unit 4B have the same functions as the authentication unit 3A and the output unit 4A described in Embodiment 1.
[0133] The operation of the elevator guiding device 1B in this embodiment will be explained. Figure 13 This is a flowchart for explaining the operation of the elevator guiding device 1B in this embodiment.
[0134] Users of building 100 input their location area information and predetermined access area information using input unit 2B. Input unit 2B outputs the user location area information and predetermined access area information to information acquisition unit 11B (step S201).
[0135] Users of building 100 input their personal information using authentication unit 3B. Authentication unit 3B then outputs the user's personal information to information acquisition unit 11B (step S202).
[0136] The information acquisition unit 11B uses the user's personal information to obtain user area information corresponding to the user from the access management system 5B. Furthermore, the information acquisition unit 11B obtains user location area information and predetermined access area information from the input unit 2B. Additionally, the information acquisition unit 11B obtains elevator area information from the storage unit (not shown) (step S203).
[0137] The information generation unit 12B uses the user area information, user location area information, elevator area information, and predetermined entry / exit area information obtained from the information acquisition unit 11B to generate elevator information (step S204).
[0138] The notification unit 13B uses the user-recognizable output unit 4B to notify the user of the elevator information generated by the information generation unit 12B (step S205).
[0139] The elevator guidance device 1B of this embodiment guides at least one of the multiple elevators to a user in a building 100 equipped with multiple elevators. The building 100 has multiple areas, including areas accessible to specific users. At least a portion of the multiple areas connected to the multiple elevators differs. The elevator guidance device 1B includes an information acquisition unit 11B that acquires user location area information and elevator area information, and acquires user area information from an access management system 5B that manages user access to accessible areas. The user location area information indicates the area where the user is located, the elevator area information indicates the multiple areas connected to the elevator, and the user area information represents information used to identify the user. The system includes: an information generation unit 12B, which uses user area information, user location area information, and elevator area information obtained from the information acquisition unit 11B to generate elevator information including information about a guide elevator that connects the user's current area and the area the user intends to enter or exit; and a notification unit 13B, which uses a user-readable output unit 4B to notify the user of the elevator information generated by the information generation unit 12B. The information acquisition unit 11B obtains predetermined entry / exit area information indicating the area the user intends to enter or exit, and the information generation unit 12B uses the user area information, user location area information, elevator area information, and predetermined entry / exit area information obtained from the information acquisition unit 11B to generate the elevator information. This structure reduces the possibility of including elevators that do not connect the user's intended area and the area the user intends to ride in the elevator information notified to the user. Therefore, situations such as mistakenly taking an elevator that does not connect the area the user wants to enter with the area the user intends to take, or failing to take an elevator that connects the area the user wants to enter with the area the user intends to take, are avoided, resulting in improved user convenience.
[0140] Implementation method 3.
[0141] The elevator guiding device 1C of this embodiment will be described.
[0142] In Embodiment 1 or Embodiment 2, the structure for generating elevator information including information indicating the guide elevator by the information generation unit 12A or information generation unit 12B was described. However, in this embodiment, the difference from Embodiment 1 or Embodiment 2 is that the information generation unit 12C generates elevator information including information about the guide elevator and information indicating the state of the guide elevator. Other than this, the structure is the same as in Embodiment 1 or Embodiment 2. The same reference numerals are used for parts that are the same as or equivalent to those in Embodiment 1 or Embodiment 2.
[0143] In the following description, the following structure will be explained: The information generation unit 12C generates elevator information containing both the guide elevator and the guide status information by adding the guide status information (described later) to the elevator information containing information representing the guide elevator generated in Embodiment 1. However, the information generation unit 12C may also be configured to generate elevator information containing both the guide elevator and the guide status information by adding the guide status information to the elevator information containing information representing the guide elevator generated in Embodiment 2.
[0144] Figure 14 This is a block diagram of the elevator guiding device 1C according to this embodiment.
[0145] The elevator guidance device 1C includes an information acquisition unit 11C, an information generation unit 12C, and a notification unit 13.
[0146] Furthermore, the elevator guidance system 10C includes an input unit 2C, an authentication unit 3C, an output unit 4C, an information acquisition unit 11C, an information generation unit 12C, a notification unit 13, an access management system, and an elevator monitoring panel 6C. The access management system 5C includes... Figure 1 The first access control system 80, the second access control system 81, and the third access control system 82 are shown.
[0147] The information acquisition unit 11C acquires the information required by the elevator guidance device 1C to recommend at least one of the multiple elevators to the user.
[0148] Here, the information acquisition unit 11C acquires the user area information, user location area information, and elevator area information described in Embodiment 1. Furthermore, the information acquisition unit 11C sends the user location area information to the elevator monitoring panel 6C (described later) and receives status information indicating the status of each elevator from the elevator monitoring panel 6C as a response to the user location area information. Then, the information acquisition unit 11C outputs the status information received from the elevator monitoring panel 6C to the information generation unit 12C. The status information includes, for example, the estimated time for each elevator to arrive at the user's location area.
[0149] The information generation unit 12C uses the user area information, user location area information, elevator area information, and status information obtained from the information acquisition unit 11C to generate elevator information that includes guidance status information indicating the status of the guidance elevator. That is, the elevator information including information about the guidance elevator also includes guidance status information. Specifically, similar to Embodiment 1, in addition to generating elevator information, the information generation unit 12C selects information indicating the status of the guidance elevator from the status information and uses the selected information as guidance status information. Specifically, the guidance status information includes the estimated time for the guidance elevator to reach the user's location. Then, the information generation unit 12C includes the information about the guidance elevator and the guidance status information in the elevator information. The information generation unit 12C outputs the elevator information to the notification unit 13C.
[0150] Used in Information Generation Unit 12C Figure 4 The user area information shown Figure 5 The user location area information shown Figure 2 The elevator area information and status information shown herein are used to explain the situation in which elevator information is generated.
[0151] First, the elevator information generated corresponding to the first user will be explained. Similar to Embodiment 1, the information generation unit 12C determines the guide elevator corresponding to the first user. Specifically, the guide elevators are the first elevator 50 and the second elevator 51. Then, the information generation unit 12C selects information indicating the state of the guide elevator from the state information and uses the selected information indicating the state of the guide elevator as the guide state information. Specifically, the guide state information is information indicating the state of the first elevator 50 and the second elevator 51. Then, the information generation unit 12C generates elevator information including the information indicating the guide elevator and the guide state information. Thus, the information generation unit 12C generates elevator information corresponding to the first user.
[0152] The information generation unit 12C performs the same processing on the second and third users as it does on the first user. When the information generation unit 12C generates elevator information corresponding to the second user, it selects the first elevator 50 and the second elevator 51 as guide elevators. Then, the information generation unit 12C generates elevator information including information indicating the guide elevator and guide status information indicating the elevator's status. When the information generation unit 12C generates elevator information corresponding to the third user, it selects the first elevator 50 and the third elevator 52 as guide elevators. Then, the information generation unit 12C generates elevator information including information indicating the guide elevator and guide status information indicating the elevator's status.
[0153] The notification unit 13C uses the user-readable output unit 4C to notify the user of the elevator information generated by the information generation unit 12C. Examples of user-readable output units 4C include display units and voice output units.
[0154] Figure 15 An example of elevator guidance notification to a user is shown. The notification unit 13 uses a display unit, which is one of the output units 4C of the user's communication terminal, to display elevator guidance information.
[0155] Here, the elevator information is communicated to the user by displaying the elevator's name, a safety indicator "0" or "×", and the estimated time in seconds or "-". A safety indicator "0" indicates that the elevator is a guiding elevator, while a safety indicator "×" indicates that the elevator is not a guiding elevator.
[0156] Furthermore, the guide elevators record the estimated time for the guide elevator to reach the user's area; that is, the guide status information is recorded as the estimated time in "seconds." On the other hand, for elevators that do not meet the requirements for guide elevators, the estimated time for the elevator to reach the user's area is not recorded, and the estimated time field is displayed as "-".
[0157] For example, the elevator information corresponding to the first user includes information indicating the first elevator 50 and the second elevator 51 as guiding elevators, and information indicating the status of the first elevator 50 and the second elevator 51 as guiding status information. Therefore, as Figure 15 As shown in (a), in elevators 1 and 2, safety is displayed as “0” and estimated time is displayed as “seconds”, while in elevator 3, safety is displayed as “×” and estimated time is displayed as “-”.
[0158] That is, the first user can move to the area they want to enter or exit by taking either the first elevator 50 or the second elevator 51. In addition, the estimated time for the guiding elevator to reach the area where the first user is located is 20 seconds in the first elevator 50 and 45 seconds in the second elevator 51.
[0159] Furthermore, the elevator information corresponding to the second user includes information indicating the first elevator 50 and the second elevator 51 as guiding elevators, and information indicating the status of the first elevator 50 and the second elevator 51 as guiding status information. Therefore, as Figure 15As shown in (b), in elevators 1 and 2, safety is displayed as “0” and estimated time is displayed as “seconds”, while in elevator 3, safety is displayed as “×” and estimated time is displayed as “-”.
[0160] That is, the second user can move to the area they want to enter or exit by taking either the first elevator 50 or the second elevator 51. In addition, the estimated time for the guiding elevator to reach the area where the second user is located is 20 seconds in the first elevator 50 and 45 seconds in the second elevator 51.
[0161] Furthermore, the elevator information corresponding to the third user includes information indicating the first elevator 50 and the third elevator 52 as guiding elevators, and information indicating the status of the first elevator 50 and the third elevator 52 as guiding status information. Therefore, as Figure 15 As shown in (c), in elevators 1 and 3, safety is displayed as “0” and estimated time is displayed as “seconds”, while in elevator 2, safety is displayed as “×” and estimated time is displayed as “-”.
[0162] That is, the third user can move to the area they want to enter or exit by taking either the first elevator 50 or the third elevator 52. In addition, the estimated time for the guiding elevator to reach the area where the third user is located is 20 seconds in the first elevator 50 and 60 seconds in the third elevator 52.
[0163] Next, the elevator monitoring panel 6C performs operation control and monitoring of each elevator installed in the building 100. The elevator monitoring panel 6C calculates the estimated time until the elevator arrives at the user's designated boarding area based on the user's location area information, the elevator's current position, direction of travel, and speed information sent from the information acquisition unit 11C.
[0164] The operation of the elevator guiding device 1C in this embodiment will be explained. Figure 16 This is a flowchart for explaining the operation of the elevator guiding device 1C in this embodiment.
[0165] Users of building 100 input their location area information using input unit 2C. Input unit 2C outputs the user location area information to information acquisition unit 11C (step S301).
[0166] Users of building 100 input their personal information using authentication unit 3C. Authentication unit 3C outputs the user's personal information to information acquisition unit 11C (step S302).
[0167] The information acquisition unit 11C uses the user's personal information to obtain user area information corresponding to the user from the access management system 5C. Furthermore, the information acquisition unit 11C obtains user location area information from the input unit 2C. Additionally, the information acquisition unit 11C obtains elevator area information from the storage unit (not shown). Furthermore, the information acquisition unit 11C obtains status information from the elevator monitoring panel 6C (step S303).
[0168] The information generation unit 12C uses the user area information, user location area information, elevator area information and status information obtained from the information acquisition unit 11C to generate elevator information (step S304).
[0169] The notification unit 13 uses the output unit 4C, which can be recognized by the user, to notify the user of the elevator information generated by the information generation unit 12C (step S305).
[0170] The elevator guiding device 1C of this embodiment guides at least one of the multiple elevators to a user in a building 100 equipped with multiple elevators. The building 100 has multiple areas, including areas accessible to specific users. At least a portion of the multiple areas connected to the multiple elevators are different. The elevator guiding device 1C includes an information acquisition unit 11C that acquires user location area information and elevator area information, and acquires user area information from an access management system 5C that manages user access to accessible areas. The user location area information indicates the area where the user is located, and the elevator area information indicates the multiple areas connected to the elevator. The user area information represents the area accessed by the user. The system includes: a user identification unit 12C, which generates elevator information (including information about a guide elevator) based on user area information, user location area information, and elevator area information obtained from the information acquisition unit 11C; a notification unit 13C, which uses a user-identifiable output unit 4C to notify the user of the elevator information generated by the information generation unit 12C. The information generation unit 12C also uses status information indicating the elevator's status to generate guidance status information, which is further included in the elevator information. This structure reduces the possibility of including elevators that do not connect the user's intended area to the elevator information notified to the user. Therefore, it avoids situations such as mistakenly riding an elevator that does not connect the user's intended area to the elevator information, or failing to ride an elevator that does connect the user's intended area to the elevator information, resulting in improved user convenience.
Claims
1. An elevator guiding device for guiding at least one of the multiple elevators to a user in a building with multiple elevators, the building having multiple areas including specific areas accessible to the user, wherein at least a portion of the multiple areas connected to the multiple elevators is different, wherein... The elevator guiding device includes: The information acquisition unit acquires user location area information and elevator area information, and acquires user area information from an access management system that manages the user's access to the areas that can be accessed. The user location area information indicates the area where the user is located, the elevator area information indicates the multiple areas connected by the elevator, and the user area information indicates the areas that can be accessed that correspond to user personal information, which is used to identify the user. An information generation unit uses the user area information, the user location area information, and the elevator area information obtained from the information acquisition unit to generate elevator information including information about a guiding elevator, wherein the guiding elevator is an elevator connecting the area where the user is located and the area the user needs to enter or exit; and The notification unit uses an output unit that the user can recognize to notify the user of the elevator information generated by the information generation unit.
2. The elevator guiding device according to claim 1, wherein, The information acquisition unit acquires predetermined entry / exit area information representing the area the user intends to enter / exit. The information generation unit uses the user area information, user location area information, elevator area information, and predetermined entry / exit area information obtained from the information acquisition unit to generate the elevator information.
3. The elevator guiding device according to claim 1 or 2, wherein, The information generation unit also uses status information representing the state of the elevator to generate guidance status information representing the state of the guiding elevator, and also includes the guidance status information in the elevator information.
4. The elevator guiding device according to claim 3, wherein, The information acquisition unit uses the user's location area information to obtain the status information from the elevator monitoring panel that controls and monitors the operation of the multiple elevators.
5. The elevator guiding device according to claim 3, wherein, The guidance status information is the estimated time for the guidance elevator to reach the area where the user is located.
6. An elevator guidance system for guiding users to at least one of the multiple elevators in a building with multiple elevators, the building having multiple areas including specific areas accessible to the user, wherein at least a portion of the multiple areas connected to the multiple elevators is different, wherein... The elevator guidance system includes: An output unit that can be identified by the user; An access control system that manages the user's access to and from the area they are allowed to enter; The information acquisition unit acquires user location area information and elevator area information, and acquires user area information from the access management system, wherein the user location area information indicates the area where the user is located, the elevator area information indicates the multiple areas connected by the elevator, and the user area information indicates the area that can be accessed corresponding to user personal information, which is used to identify the user. An information generation unit uses the user area information, the user location area information, and the elevator area information obtained from the information acquisition unit to generate elevator information including information about a guiding elevator, wherein the guiding elevator is an elevator connecting the area where the user is located and the area the user needs to enter or exit; and The notification unit uses the output unit to notify the user of the elevator information generated by the information generation unit.
7. An elevator guidance method for guiding at least one of the multiple elevators to a user in a building with multiple elevators, the building having multiple areas including a specific area accessible to the user, wherein at least a portion of the multiple areas connected to the multiple elevators are different, wherein... The elevator guidance method includes the following steps: The information acquisition unit acquires user location area information and elevator area information, and acquires user area information from the access management system that manages the user's access to the areas that can be accessed. The user location area information indicates the area where the user is located, the elevator area information indicates the multiple areas connected by the elevator, and the user area information indicates the areas that can be accessed that correspond to user personal information, which is used to identify the user. The information generation unit uses the user area information, the user location area information, and the elevator area information obtained from the information acquisition unit to generate elevator information including information about a guiding elevator, wherein the guiding elevator is an elevator connecting the area where the user is located and the area the user needs to enter or exit; and The notification unit uses an output unit that the user can recognize to notify the user of the elevator information generated by the information generation unit.
8. A storage medium storing an elevator guidance program for guiding at least one of the multiple elevators to a user in a building having multiple areas including specific areas accessible to the user, wherein at least a portion of the multiple areas connected to the multiple elevators is different, the elevator guidance program causing a computer to perform the following steps: The information acquisition unit acquires user location area information and elevator area information, and obtains user area information from the access control system that manages the user's access to the accessible area, wherein... The user location area information represents the area where the user is located, the elevator area information represents the multiple areas connected by the elevator, and the user area information represents the area that can be entered and exited, which corresponds to the user's personal information as information for identifying the user. The information generation unit uses the user area information, the user location area information, and the elevator area information obtained from the information acquisition unit to generate elevator information that includes information about a guide elevator, which is an elevator that connects the area where the user is located and the area that the user wants to enter or exit. as well as The notification unit uses an output unit that the user can recognize to notify the user of the elevator information generated by the information generation unit.