A etiquette service management system based on big data

Abstract

The invention discloses a big data-based etiquette service management system, including a big data-based etiquette service management method, which includes the following steps: a control terminal set in a scene accesses the etiquette service management system; based on a panoramic picture in the scene, analyzing the rental etiquette supplies suitable for the scene and evaluating the total matching degree of the etiquette supplies in the rental plan; analyzing and selecting a suitable etiquette supply rental plan for output. The invention effectively avoids the possibility of a large number of scene areas that cannot be adapted to etiquette supplies being misdetected by obtaining the scene path trajectory of the guests and analyzing the applicability of the etiquette supplies in the area covered by the path; and selecting a corresponding rental plan that takes into account both the matching degree of the plan and the low budget cost by comparing the estimated cost of the etiquette supplies in the rental plan with the budget value. The invention has the characteristics of high humanization and strong rental plan evaluation capability.

Description

Technical Field

[0001] The present invention relates to the technical field of etiquette article rental management, and in particular to an etiquette service management system based on big data. Background Art

[0002] New etiquette standards and values ​​are being promoted and disseminated. Many etiquettes are constantly changing from content to form, and modern etiquette has entered a new period of development. With the progress of society, the development of science and technology, and the increase in international exchanges, etiquette will surely be further developed and improved.

[0003] In some ceremonial occasions, ceremonial supplies such as red carpets and guest flowers are widely used. However, the configuration of ceremonial supplies consumes a lot of manpower and financial resources. In the prior art, after the staff purchases the ceremonial supplies, the ceremonial service management system will inspect the site and match the appropriate ceremonial supplies for placement. However, due to the complexity of the ceremonial site, it is very likely that the purchased ceremonial supplies will not match. At the same time, it is also easy to have a large gap between the budget amount and the actual rental cost, which affects the rental satisfaction of customers who purchase ceremonial supplies. Therefore, it is very necessary to design a ceremonial service management system based on big data with a high degree of humanization and strong rental plan evaluation capabilities. Summary of the invention

[0004] The purpose of the present invention is to provide a big data-based etiquette service management system to solve the problems raised in the above-mentioned background technology.

[0005] In order to solve the above technical problems, the present invention provides the following technical solutions: a big data-based etiquette service management system, including a big data-based etiquette service management method, the etiquette service management method comprising the following steps:

[0006] Step S1: A control terminal set in the target etiquette scene accesses the etiquette service management system, and a panoramic image of the scene is photographed through a camera set in the scene;

[0007] Step S2: The main path trajectory of the guests entering the scene is collected through historical images, and the scene is analyzed on both sides of the path trajectory based on the panoramic image in the scene, and the rental etiquette items suitable for the scene are analyzed and the overall matching degree of the rental program etiquette items is evaluated;

[0008] Step S3: Obtain the budget range provided by the customer who purchases ceremonial supplies, and analyze and select the appropriate ceremonial supplies rental plan for output based on the total matching information of each rental plan among different ceremonial supplies rental plans.

[0009] According to the above technical solution, step S2 includes:

[0010] Step S21: after obtaining the panoramic picture of the scene, multiple groups of monitoring pictures of the scene taken by the historical camera in the target time period are retrieved, and the features of the guest's legs in each group of monitoring pictures are sequentially identified, and the features are tracked in the monitoring pictures. The moving trajectory of the guest's legs is obtained based on the feature tracking in the pictures, and the overlap of multiple leg moving trajectories appearing in the same monitoring picture is analyzed;

[0011] Step S22: Detecting the length information of the leg movement trajectory appearing in the picture, and if the number of overlapping points between the comparison leg movement trajectory and the target leg movement trajectory exceeds 30% of the length, setting the target movement trajectory and the comparison leg movement trajectory as a single trajectory;

[0012] Step S23: Repeat step S22, analyze the overlap of the target leg movement trajectory with other leg movement trajectories in turn, count the corresponding leg movement trajectory with the largest number of single trajectories as the scene path trajectory, and obtain the total coverage of the surrounding etiquette supplies when the guests walk on the scene path trajectory in the target scene.

[0013] According to the above technical solution, in step S22, the method for obtaining the total coverage is specifically as follows:

[0014] The system detects the scene path trajectory and its coverage range. At a single time point in the current scene area, the range that the lighting system can illuminate is a conical area from top to bottom. The viewing range of the guests to the sides and upward within the scene path trajectory is a hemispherical area formed on both sides and in front of the guests with the center of the soles of the guests' feet as the center origin. The coverage area at the single time point is the overlapping area after the hemispherical area and the conical area are superimposed. During the entire process of the guests passing through the target scene, the scene path trajectory passed by the guests is continuously monitored, or the overlapping areas on the scene path trajectory are connected to form the total coverage area of ​​the entire target scene, where the radius value of the guest's hemispherical area is the maximum distance from the passing position to the buildings on both sides, and the height of the conical area is the vertical height of the lighting system shining downward to the ground in the target scene.

[0015] According to the above technical solution, step S3 includes:

[0016] Step S31: Analyze the target scene, and detect the individual etiquette items appearing in the target scene as detection targets in turn, analyze the adaptability of the target detection etiquette items in the scene through the number of scene applications of the target detection etiquette items, the modifiability in the scene, and the praise rate, select two different etiquette items as comparative etiquette items for analysis, analyze the close fit of the comparative etiquette items through the placement distance information between the etiquette items obtained through the detection, and after obtaining the close fit information of multiple groups of comparative etiquette items, combine different groups of comparative etiquette items, and calculate the total match of the combination scheme through the color matching of different combination schemes;

[0017] Step S32: Obtain the total cost value of the ceremonial supplies configuration under different combination schemes, compare the total cost with the initial budget value provided by the customer who purchases the ceremonial supplies, and select the most appropriate configuration of ceremonial supplies for output.

[0018] According to the above technical solution, in step S31, the method for obtaining the total matching degree of the rental etiquette supplies matching solution is specifically as follows:

[0019] Step S311: The etiquette service management system accesses the transaction database of etiquette supplies in the sales market through the authorized etiquette supplies sales market, calls up the sales algorithm system in the borrowed etiquette supplies sales market, obtains the average number R of single purchases of the currently detected etiquette supplies in the etiquette supplies market, and uses the average number as the scene application number of the target detection supplies;

[0020] The proportion of user-customized products in the tags of the etiquette products market merchants currently tested is G%, and the proportion of user-customized products is recorded as the modifiability size in the scene;

[0021] Analyze the average favorable ratings of the etiquette products of the target etiquette products in the comment areas of different sellers in the etiquette products market, and obtain the average favorable rating of the target etiquette products, E%.

[0022] Then the adaptability of the target etiquette products in the current scenario is W=R(μ1G%+μ2E%), where μ1 is the weight of the proportion of etiquette products customized by demand, and μ2 is the weight of the average favorable rate of etiquette products;

[0023] Step 312: According to the number of the two etiquette items to be compared in the current target scene and the information of their respective setting positions in the coverage area, the lines formed by the setting positions of the etiquette items are connected, and the two etiquette items are respectively fitted as two parallel connecting lines, and the length L of the vertical line between the two connecting lines is detected, and the length of the vertical line between the two connecting lines is recorded as the placement distance between the etiquette items. The close fit degree of the two etiquette items to be compared is Among them, W1 is the adaptability of the target etiquette products in the current scene, and W2 is the adaptability of the target etiquette products in the current scene;

[0024] Step S313: Select multiple groups of non-repetitive comparison ritual articles in turn, extract their close fit data, and record them as P1, P2, ..., P n , where n is the total number of groups of ritual products for comparison. The system retrieves the number of color sales available in the current ritual product sales merchants in the ritual product market. Through the color tone adaptation analysis platform, including the saturation and freshness of the composition of the color tones between different colors, the color matching of each ritual product with the largest sales volume is compared, and the current combination color matching score is obtained according to the scoring system in the color tone adaptation analysis platform as X, then the matching coefficient The total matching degree of etiquette supplies for the currently selected rental plan Where X0 is the highest matching score ever obtained in the scoring system.

[0025] According to the above technical solution, step S32 includes:

[0026] Step S321: The total budget value obtained in the etiquette service management system is A, wherein the possible value range of the total budget value A is [A0, A0+A1], wherein A0 is the initial budget value provided by the current etiquette product purchasing customer, and A1 is the variable budget amount provided by the current etiquette product purchasing customer;

[0027] Step S322: After obtaining the etiquette product configuration applicable to the current scenario, all the prepaid etiquette product costs to be purchased are added together to obtain the total cost value B under the etiquette product configuration under different total matching degrees. The total cost is compared with the initial budget value A provided by the etiquette product purchasing customer, and the leasing plans with a total cost value lower than A0+A1 and higher than A0 are screened out. If the number of screened plans is less than 30% of the original leasing plans, the budget amount change will be communicated with the etiquette product purchasing customer through the adjustment terminal. Otherwise, the suitability of the remaining screened leasing plans is calculated. Where I is the serial number of the currently calculated screening rental plan, and the three sets of etiquette supplies rental plans corresponding to the highest degree of suitability of the screening rental plan are output.

[0028] According to the above technical solution, the etiquette service management system includes a data collection module, a rental management module and a rental plan output module. The data collection module is used for the relevant scene data of the guests when passing through the target scene; the rental management module is used to analyze the etiquette supplies that can be rented and configured in the target scene, and retrieve the most suitable rental plan based on the budget amount provided by the customer for purchasing etiquette supplies; the rental plan output module is used to output the etiquette supply rental plan obtained by analysis.

[0029] According to the above technical solution, the data collection module includes a scene facility information collection module and a ceremonial supplies market data collection module. The scene facility information collection module is used to authorize the acquisition of the target scene outline drawing and obtain the setting location information of the scene facility through the camera shooting picture; the market sales data collection module is used to collect historical sales data of the ceremonial supplies market.

[0030] According to the above technical solution, the rental management module includes a scene analysis module and a etiquette supplies selection module. The scene analysis module is used to analyze the locations where etiquette supplies can be placed in the current scene; the etiquette supplies selection module is used to conduct price evaluation in the etiquette supplies market for the required supporting etiquette supplies selected and tested.

[0031] According to the above technical solution, the scene analysis module includes a historical route tracking submodule and a configuration rationality detection submodule. The historical route tracking submodule is used to track the routes taken by guests in the target scene; the configuration rationality detection submodule is used to detect the rationality of the configuration of etiquette items in the current rental plan.

[0032] Compared with the prior art, the beneficial effects achieved by the present invention are as follows: the present invention, by obtaining the scene path trajectory of the guests and analyzing the applicability of the etiquette supplies in the area covered by the path, effectively avoids the possibility of a large number of scene areas that are not suitable for etiquette supplies being misdetected, and improves the accuracy of the system's monitoring of etiquette service scenes; by obtaining different scene etiquette supplies rental plans and calculating the estimated cost of the etiquette supplies rental plans, the estimated cost of the etiquette supplies in the rental plan is compared with the budget value, and the corresponding rental plan that takes into account both the plan matching degree and the low budget cost is selected, to ensure that while maximizing the customer satisfaction of the etiquette supplies purchase, the rationality of the configuration of the purchased etiquette supplies is improved. BRIEF DESCRIPTION OF THE DRAWINGS

[0033] The accompanying drawings are used to provide a further understanding of the present invention and constitute a part of the specification. Together with the embodiments of the present invention, they are used to explain the present invention and do not constitute a limitation of the present invention. In the accompanying drawings:

[0034] Figure 1 It is a flow chart of a method for operating a etiquette service management system provided by the present invention;

[0035] Figure 2 It is a schematic diagram of the module composition of a etiquette service management system provided by the present invention. DETAILED DESCRIPTION

[0036] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0037] See also Figure 1 , the embodiment of the present invention provides a technical solution: a big data-based etiquette service management system, comprising:

[0038] A method for managing etiquette services based on big data, the method comprising the following steps:

[0039] Step S1: A control terminal set in the target etiquette scene accesses the etiquette service management system, and a panoramic image of the scene is photographed through a camera set in the scene;

[0040] Step S2: The main path trajectory of the guests entering the scene is collected through historical images, and the scene is analyzed on both sides of the path trajectory based on the panoramic image in the scene, and the rental etiquette items suitable for the scene are analyzed and the overall matching degree of the etiquette items in the rental plan is evaluated;

[0041] Step S3: Obtain the budget range provided by the customer who purchases ceremonial supplies, and analyze and select the appropriate ceremonial supplies rental plan for output based on the total matching information of each rental plan among different ceremonial supplies rental plans.

[0042] The embodiments of the present invention, by acquiring the scene path trajectory of the guests and analyzing the applicability of the etiquette supplies in the area covered by the path, effectively avoids the possibility of a large number of scene areas that are not suitable for etiquette supplies being misdetected, and improves the accuracy of the system's monitoring of etiquette service scenes; by acquiring different scene etiquette supplies rental plans and calculating the estimated cost of the etiquette supplies rental plans, the estimated cost of the etiquette supplies in the rental plan is compared with the budget value, and the corresponding rental plan that takes into account both the plan matching degree and the low budget cost is selected, to ensure that while maximizing the customer satisfaction of the etiquette supplies purchase, the rationality of the configuration of the purchased etiquette supplies is improved.

[0043] In a preferred embodiment, step S2 comprises:

[0044] Step S21: after obtaining the panoramic picture of the scene, multiple groups of monitoring pictures of the scene taken by the historical camera in the target time period are retrieved, and the features of the guest's legs in each group of monitoring pictures are sequentially identified, and the features are tracked in the monitoring pictures. The moving trajectory of the guest's legs is obtained based on the feature tracking in the pictures, and the overlap of multiple leg moving trajectories appearing in the same monitoring picture is analyzed;

[0045] Step S22: Detecting the length information of the leg movement trajectory appearing in the picture, and if the number of overlapping points between the comparison leg movement trajectory and the target leg movement trajectory exceeds 30% of the length, setting the target movement trajectory and the comparison leg movement trajectory as a single trajectory;

[0046] Step S23: Repeat step S22, analyze the overlap of the target leg movement trajectory with other leg movement trajectories in turn, count the corresponding leg movement trajectory with the largest number of single trajectories as the scene path trajectory, and obtain the total coverage of the surrounding etiquette supplies when the guests walk on the scene path trajectory in the target scene.

[0047] In step S22 of this embodiment, the method for obtaining the total coverage is specifically as follows:

[0048] The system detects the scene path trajectory and its coverage range. At a single time point in the current scene area, the range that the lighting system can illuminate is a conical area from top to bottom. The guest's viewing range to the sides and upward within the scene path trajectory is a hemispherical area formed on both sides and in front of the guest with the center of the soles of the guests' feet as the center origin. The coverage area at a single time point is the overlapping area after the hemispherical area and the conical area are superimposed. During the entire process of the guest passing through the target scene, the scene path trajectory passed by the guest is continuously monitored, or the overlapping area on the scene path trajectory is connected to form the total coverage area of ​​the entire target scene, where the radius value of the guest's hemispherical area is the maximum distance from the passing position to the buildings on both sides, and the height of the conical area is the vertical height of the lighting system shining downward to the ground in the target scene.

[0049] The present invention only monitors the process of guests entering the target etiquette scene, that is, it does not involve the area outside the target etiquette scene and the seating area within the target etiquette scene.

[0050] This technical solution solves the problem that the system is difficult to obtain the coverage area on the route passed by guests due to the complex architectural structure in the scene. The coverage area is set as the area that can be visually and physically touched by people passing through the scene path trajectory in the current scene. By checking the overlap between the main illumination area of ​​the ceiling lights in the current scene area and the coverage area of ​​the guests' vision when entering the scene, the possibility of a large number of areas that cannot be adapted to the etiquette scene being misdetected is effectively avoided, and the accuracy of the system's monitoring of etiquette service scenes is improved.

[0051] This technical solution solves the problem that when guests enter the scene, the external environment is changeable and it is difficult to directly analyze the area where etiquette supplies can be set in the current environment through image features. By setting the location of etiquette supplies in any area that can be visually and physically touched by the crowd in the scene, the core coverage area is selected, which can greatly reduce the monitoring range of rental etiquette supplies.

[0052] In a preferred embodiment, step S3 includes:

[0053] Step S31: Analyze the target scene, and detect the individual etiquette items appearing in the target scene as detection targets in turn, analyze the adaptability of the target detection etiquette items in the scene through the number of scene applications of the target detection etiquette items, the modifiability in the scene, and the praise rate, select two different etiquette items as comparative etiquette items for analysis, analyze the close fit of the comparative etiquette items through the placement distance information between the etiquette items obtained through the detection, and after obtaining the close fit information of multiple groups of comparative etiquette items, combine different groups of comparative etiquette items, and calculate the total match of the combination scheme through the color matching of different combination schemes;

[0054] Step S32: Obtain the total cost value of the ceremonial supplies configuration under different combination schemes, compare the total cost with the initial budget value provided by the customer who purchases the ceremonial supplies, and select the most appropriate configuration of ceremonial supplies for output.

[0055] This technical solution solves the problem of difficulty in configuring the most suitable etiquette supplies rental plan for a variety of scene supplies that can be placed in the scene. By dividing the selection and screening method for renting etiquette supplies into the adaptability of etiquette supplies in the scene, the close fit of comparative etiquette supplies, and the overall matching degree of different comparative etiquette supplies combination plans, and providing a method for detecting etiquette supplies through relevant data on the etiquette supply market sales, the etiquette service management system greatly improves the accuracy of configuring etiquette supplies in the scene and increases the viewing experience of guests.

[0056] In step S31 of this embodiment, the method for obtaining the total matching degree of the rental etiquette supplies matching plan is specifically as follows:

[0057] Step S311: The etiquette service management system accesses the transaction database of etiquette supplies in the sales market through the authorized etiquette supplies sales market, calls up the sales algorithm system in the borrowed etiquette supplies sales market, obtains the average number R of single purchases of the currently detected etiquette supplies in the etiquette supplies market, and uses the average number as the scene application number of the target detection supplies;

[0058] The proportion of user-customized products in the tags of the etiquette products market merchants currently tested is G%, and the proportion of user-customized products is recorded as the modifiability size in the scene;

[0059] Analyze the average favorable ratings of the etiquette products of the target etiquette products in the comment areas of different sellers in the etiquette products market, and obtain the average favorable rating of the target etiquette products, E%.

[0060] Then the adaptability of the target etiquette products in the current scenario is W=R(μ1G%+μ2E%), where μ1 is the weight of the proportion of etiquette products customized by demand, and μ2 is the weight of the average favorable rate of etiquette products;

[0061] Step 312: According to the number of the two etiquette items to be compared in the current target scene and the information of their respective setting positions in the coverage area, the lines formed by the setting positions of the etiquette items are connected, and the two etiquette items are respectively fitted as two parallel connecting lines, and the length L of the vertical line between the two connecting lines is detected, and the length of the vertical line between the two connecting lines is recorded as the placement distance between the etiquette items. The close fit degree of the two etiquette items to be compared is Among them, W1 is the adaptability of the target etiquette products in the current scene, and W2 is the adaptability of the target etiquette products in the current scene;

[0062] Step S313: Select multiple groups of non-repetitive comparison ritual articles in turn, extract their close fit data, and record them as P1, P2, ..., P n , where n is the total number of groups of ritual products for comparison. The system retrieves the number of color sales available in the current ritual product sales merchants in the ritual product market. Through the color tone adaptation analysis platform, including the saturation and freshness of the composition of the color tones between different colors, the color matching of each ritual product with the largest sales volume is compared, and the current combination color matching score is obtained according to the scoring system in the color tone adaptation analysis platform as X, then the matching coefficient The total matching degree of etiquette supplies for the currently selected rental plan Where X0 is the highest matching score ever obtained in the scoring system.

[0063] In a preferred embodiment, the scene path trajectory is a straight line on the scene plane. In the current straight line and the parallel areas set on both sides, etiquette items such as red carpets can be used; in the areas on both sides when the current guests enter the scene, etiquette items such as red lanterns, ribbons, and welcome banners can be used; in the current scene path trajectory and the three-dimensional parallel areas on both sides, etiquette items such as protocol flowers can be used. Others include opening flowers, ribbon-cutting supplies, balloon decorations, small speakers, etc.

[0064] This technical solution solves the problem that excessive time is consumed in configuring a variety of etiquette supplies and their positions in the current target scene due to the diversity of etiquette supplies. By taking the average number of currently detected etiquette supplies purchased in the etiquette supply market as the number of scene applications of the target detection supplies, taking the proportion of customized supplies with user needs as the modifiability in the scene, and calculating the scene adaptability of a single etiquette supply based on the average of the etiquette supply reviews of different sales merchants in the etiquette supply market, and then detecting and comparing the distance between etiquette supplies and the color matching coefficient information of the etiquette supply composition scheme, the total matching degree of different etiquette supply rental schemes is obtained, which provides a favorable basis for the scene supply evaluation of the etiquette service management system, greatly reduces the time required for evaluation, and improves the automation level of the service management system.

[0065] In this embodiment, step S32 includes:

[0066] Step S321: The total budget value obtained in the etiquette service management system is A, wherein the possible value range of the total budget value A is [A0, A0+A1], wherein A0 is the initial budget value provided by the current etiquette product purchasing customer, and A1 is the variable budget amount provided by the current etiquette product purchasing customer;

[0067] Step S322: After obtaining the etiquette product configuration applicable to the current scenario, all the prepaid etiquette product costs to be purchased are added together to obtain the total cost value B under the etiquette product configuration under different total matching degrees. The total cost is compared with the initial budget value A provided by the etiquette product purchasing customer, and the leasing plans with a total cost value lower than A0+A1 and higher than A0 are screened out. If the number of screened plans is less than 30% of the original leasing plans, the budget amount change will be communicated with the etiquette product purchasing customer through the adjustment terminal. Otherwise, the suitability of the remaining screened leasing plans is calculated. Where I is the serial number of the currently calculated screening rental plan, and the three sets of etiquette supplies rental plans corresponding to the highest degree of suitability of the screening rental plan are output.

[0068] When the total cost of the rental plan is within the total budget, the greater the difference between the total cost of the rental plan and the total budget A0, the lower the satisfaction of the customers who purchase etiquette supplies; conversely, the smaller the difference between the total cost of the rental plan and the total budget A0, the higher the satisfaction of the customers who purchase etiquette supplies.

[0069] This technical solution solves the problem that the total budget setting range may be inaccurate when the etiquette product purchasing customers do not have enough understanding of the market price of etiquette products. After calculating the estimated cost of the matching etiquette product rental plan, the estimated cost of the etiquette products in the rental plan is compared with the budget value, and the corresponding rental plan that takes into account both the plan matching degree and the low budget cost is selected, ensuring that the customer satisfaction of the etiquette product purchase is improved as much as possible, while improving the rationality of the configuration of the purchased etiquette products.

[0070] See also Figure 2 The etiquette service management system includes a data collection module, a rental management module and a rental plan output module. The data collection module is used for the relevant scene data of the guests when they pass through the target scene; the rental management module is used to analyze the etiquette supplies that can be rented and configured in the target scene, and retrieve the most suitable rental plan based on the budget amount provided by the customer for the purchase of etiquette supplies; the rental plan output module is used to output the etiquette supplies rental plan obtained through analysis.

[0071] The data collection module includes a scene facility information collection module and a ceremonial supplies market data collection module. The scene facility information collection module is used to authorize the acquisition of the target scene outline drawing and obtain the setting location information of the scene facility through camera shooting; the market sales data collection module is used to collect historical sales data of the ceremonial supplies market.

[0072] The rental management module includes a scene analysis module and a ritual supplies selection module. The scene analysis module is used to analyze the locations where ritual supplies can be placed in the current scene; the ritual supplies selection module is used to select and test the required supporting ritual supplies and conduct price evaluation in the ritual supplies market.

[0073] The scenario analysis module includes a historical route tracking submodule and a configuration rationality detection submodule. The historical route tracking submodule is used to track the routes taken by guests in the target scenario; the configuration rationality detection submodule is used to detect the rationality of the etiquette items configured in the current rental plan.

[0074] It should be noted that, in this article, relational terms such as first and second, etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any such actual relationship or order between these entities or operations. Moreover, the terms "include", "comprise" or any other variants thereof are intended to cover non-exclusive inclusion, so that a process, method, article or device including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or device.

[0075] Finally, it should be noted that the above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art can still modify the technical solutions described in the aforementioned embodiments or replace some of the technical features therein by equivalents. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.

Claims

1. A big data-based etiquette service management system, characterized by: A big data-based etiquette service management method is provided, the etiquette service management method comprising the following steps: Step S1: A control terminal set in the target etiquette scene accesses the etiquette service management system, and a panoramic image of the scene is photographed through a camera set in the scene; Step S2: Collect the path trajectory of the guest entering the scene through the historical picture, analyze the scene on both sides of the path trajectory based on the panoramic picture in the scene, analyze the rental etiquette items suitable for the scene and evaluate the overall matching degree of the rental plan etiquette items; Step S3: Obtain the budget range provided by the customer who purchases ceremonial supplies, and analyze and select a ceremonial supplies rental plan from different ceremonial supplies rental plans based on the total matching degree information of each rental plan to output; In the step S2, the target scene is analyzed, and the individual etiquette articles appearing in the target scene are detected in turn as detection targets. The adaptability of the target detection etiquette articles in the scene is analyzed by the number of scene applications of the target detection etiquette articles, the modifiability in the scene, and the praise rate. Two different etiquette articles are selected as comparative etiquette articles for analysis, and the close fit of the comparative etiquette articles is analyzed by the placement distance information between the etiquette articles obtained by the detection. After obtaining the close fit information of multiple groups of comparative etiquette articles, the different groups of comparative etiquette articles are combined, and the total fit of the rental scheme is calculated by the color matching of different rental schemes. In step S3, the total cost value of the etiquette supplies configuration under different combination schemes is obtained, the total cost is compared with the initial budget value provided by the etiquette supplies purchasing customer, and the etiquette supplies are selected and configured for output; The analysis is applicable to the rental ritual items of the scenario and evaluates the overall matching degree of the rental scenario ritual items, including: The etiquette service management system accesses the transaction database of etiquette supplies in the sales market through the authorized etiquette supplies sales market, calls up the sales algorithm system in the borrowed etiquette supplies sales market, obtains the average number R of single purchases of the currently tested etiquette supplies in the etiquette supplies market, and uses the average number as the scene application number of the target test supplies; The proportion of user-customized products in the tags of the etiquette products market merchants currently tested is G%, and the proportion of user-customized products is recorded as the modifiability size in the scene; Analyze the average favorable ratings of the etiquette products of the target etiquette products in the comment areas of different sellers in the etiquette products market, and obtain the average favorable rating of the etiquette products of the target etiquette products, which is E%; Then detect the adaptability of the target etiquette items in the current scene , where μ1 is the weight of the proportion of custom-made etiquette products, and μ2 is the weight of the average favorable comment rate of etiquette products; According to the number of two etiquette items compared in the current target scene and their respective setting position information in the coverage area, the lines composed of the etiquette item setting positions are connected, and the two etiquette items are respectively fitted as two parallel connecting lines. The length L of the vertical line between the two connecting lines is detected, and the length of the vertical line between the two connecting lines is recorded as the placement distance between the etiquette items. The close fit degree of the two etiquette items compared is , where W1 is the adaptability of the target etiquette supplies in the current scene, and W2 is the adaptability of the target etiquette supplies in the current scene; Select multiple groups of non-repetitive comparison ritual items in turn, extract their close fit data, and record them as P1, P2...P n , where n is the total number of groups of ritual products for comparison. The system retrieves the number of color sales available in the current ritual product sales merchants in the ritual product market. Through the color tone adaptation analysis platform, including the saturation and freshness judgment indicators of the composition of the color tones between different colors, the color matching of each ritual product with the largest sales volume is compared respectively, and the current combination color matching score is obtained according to the scoring system in the color tone adaptation analysis platform as X, then the matching coefficient , the total matching degree of etiquette supplies for the currently selected rental plan , where X0 is the highest matching score historically obtained in the scoring system.

2. According to the etiquette service management system based on big data as described in claim 1, it is characterized by: The path track of the guest entering the scene is collected through the historical images, and the scene is analyzed on both sides of the path track based on the panoramic image in the scene, including: Step S21: after obtaining the panoramic picture of the scene, multiple groups of monitoring pictures of the scene taken by the historical camera in the target time period are retrieved, and the features of the guest's legs in each group of monitoring pictures are sequentially identified, and the features are tracked in the monitoring pictures. The moving trajectory of the guest's legs is obtained based on the feature tracking in the pictures, and the overlap of multiple leg moving trajectories appearing in the same monitoring picture is analyzed; Step S22: Detecting the length information of the leg movement trajectory appearing in the picture, and if the number of overlapping points between the comparison leg movement trajectory and the target leg movement trajectory exceeds 30% of the length, setting the target movement trajectory and the comparison leg movement trajectory as a single trajectory; Step S23: Repeat step S22, analyze the overlap of the target leg movement trajectory with other leg movement trajectories in turn, count the corresponding leg movement trajectory with the largest number of single trajectories as the scene path trajectory, and obtain the total coverage of the surrounding etiquette supplies when the guests walk on the scene path trajectory in the target scene.

3. A big data-based etiquette service management system according to claim 2, characterized in that: In step S23, the method for obtaining the total coverage is specifically as follows: The system detects the scene path trajectory and its coverage range. At a single time point in the current scene area, the range that the lighting system can illuminate is a conical area from top to bottom. The viewing range of the guests to the sides and upward within the scene path trajectory is a hemispherical area formed on both sides and in front of the guests with the center of the soles of the guests' feet as the center origin. The coverage area at the single time point is the overlapping area after the hemispherical area and the conical area are superimposed. During the entire process of the guests passing through the target scene, the scene path trajectory passed by the guests is continuously monitored to obtain the overlapping area on the scene path trajectory, and the overlapping areas are connected to form the total coverage area of ​​the entire target scene, where the radius value of the guest's hemispherical area is the maximum distance from the passing position to the buildings on both sides, and the height of the conical area is the vertical height of the lighting system shining downward to the ground in the target scene.

4. A big data-based etiquette service management system according to claim 3, characterized in that: The method of obtaining the total cost value of the etiquette supplies configuration under different combination schemes, comparing the total cost with the initial budget value provided by the etiquette supplies purchasing customer, and selecting the etiquette supplies to be configured for output includes: Step S31: The total budget value obtained in the etiquette service management system is A, wherein the range of the total budget value A is [A0, A0+A1], wherein A0 is the initial budget value provided by the current etiquette product purchasing customer, and A1 is the variable budget amount provided by the current etiquette product purchasing customer; Step S32: After obtaining the etiquette product configuration applicable to the current scenario, all the prepaid etiquette product costs to be purchased are added together to obtain the total cost value B under the etiquette product configuration with different total matching degrees. The total cost is compared with the initial budget value A provided by the etiquette product purchasing customer, and the leasing plans with a total cost value lower than A0+A1 and higher than A0 are screened out. If the number of screened plans is less than 30% of the original leasing plans, the budget amount change will be communicated with the etiquette product purchasing customer through the adjustment terminal. Otherwise, the suitability of the remaining screened leasing plans is calculated. , where I is the number of the currently calculated screening rental plan, and the three sets of etiquette supplies rental plans corresponding to the highest degree of suitability of the screening rental plan are output.

5. A big data-based etiquette service management system according to claim 4, characterized in that: The etiquette service management system includes a data collection module, a rental management module and a rental plan output module. The data collection module is used for the relevant scene data when the guests pass through the target scene; The rental management module is used to analyze the ritual supplies that can be rented and configured in the target scene, and retrieve rental plans based on the budget amount provided by the customer who purchases the ritual supplies; the rental plan output module is used to output the rental plan of the ritual supplies obtained through analysis.

6. A big data-based etiquette service management system according to claim 5, characterized in that: The data collection module includes a scene facility information collection module and a ceremonial supplies market data collection module. The scene facility information collection module is used to authorize the acquisition of the target scene outline drawing and obtain the setting location information of the scene facility through camera shooting; the ceremonial supplies market data collection module is used to collect historical sales data of the ceremonial supplies market.

7. A big data-based etiquette service management system according to claim 6, characterized in that: The rental management module includes a scene analysis module and a ritual supplies selection module. The scene analysis module is used to analyze the locations where ritual supplies can be placed in the current scene; the ritual supplies selection module is used to conduct price evaluation in the ritual supplies market for the required supporting ritual supplies selected and tested.

8. The etiquette service management system based on big data according to claim 7 is characterized in that: The scene analysis module includes a historical route tracking submodule and a configuration rationality detection submodule, wherein the historical route tracking submodule is used to track the route taken by the guests in the target scene; The configuration rationality detection submodule is used to detect the rationality of the configuration of etiquette supplies in the current rental plan.

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