Interaction management platform for enterprise service and policy matching

Abstract

The invention provides an interactive management platform for enterprise service and policy matching. The interactive management platform comprises an appeal suggestion module used for accepting appeal suggestions generated by enterprise users in a daily operation process; the problem reflecting module is used for the enterprise user to input reflected items and information and check the problem processing progress after the problem is submitted; the policy matching module is used for matching and pushing a corresponding enterprise benefit policy to the enterprise user according to the related attributes of the industry to which the enterprise belongs and the operating scope; the policy awareness card module is used for dividing policy exclusive region sections according to alliance regions and supporting one-key switching of autonomous region-level and alliance-level policies; the service work station module is used for providing direct contact information of workers for enterprise users and supporting the enterprise users to input contact information of dockers of a company and specific demand content needing to be helped. A standardized platform is built, the standardized user experience is guaranteed, and the platform has uniformity.

Description

Technical Field

[0001] The present invention relates to the field of Internet technology, and in particular to an interactive management platform for enterprise service and policy matching. Background Art

[0002] In order to better help private market players to solve their difficulties and protect the legitimate rights and interests of private enterprises, it is necessary to optimize the comprehensive service platform for private enterprises. In particular, the following problems exist in the multi-level enterprise service platforms involving autonomous regions, leagues, cities, banners, counties and districts:

[0003] (1) The existing league-level, city-level, banner-level, county-level and district-level platforms are independent of each other, each with its own set of standards. The interfaces, functions, interfaces and management of each platform lack uniformity, resulting in the inability to achieve interconnection between different platforms.

[0004] (2) The platform data transmission is not secure and lacks encryption.

[0005] (3) The system has security vulnerabilities, which makes security incidents prone to occur, and cannot be quickly restored after being damaged by external malicious attacks, resulting in damage to system platform resources and leakage of user information. Summary of the invention

[0006] The object of the present invention is to solve at least one of the technical drawbacks.

[0007] To this end, an object of the present invention is to propose an interactive management platform for enterprise service and policy matching to solve the problems mentioned in the background technology and overcome the deficiencies in the prior art.

[0008] In order to achieve the above-mentioned purpose, an embodiment of the present invention provides an interactive management platform for enterprise service and policy matching, including: a demand suggestion module, a problem reflection module, a questionnaire survey module, a policy matching module, a policy knowledge card module, a service workstation module, a legal service module and a contract review module, wherein:

[0009] The appeal suggestion module is used to accept appeal suggestions generated by enterprise users in the daily operation process. After the enterprise user enters the submission page, he / she can check the scope of appeal acceptance, describe the appeal in text, and upload supporting documents for the appeal. After the appeal is submitted, the processing progress is displayed;

[0010] The problem reporting module is used by enterprise users to input the reported matters and information, and check the progress of problem handling after the problem is submitted; and send a reminder to the undertaking unit that the rectification is completed to the enterprise user to confirm the completion of the rectification; if the rectification plan standard is not met, the enterprise user chooses to reject and explain the reason, and informs the undertaking unit to rectify again;

[0011] The questionnaire survey module is used to select the target group for questionnaire distribution according to the enterprise type, industry, and region, collect and investigate the enterprise's feedback on government services, specific policies, and real needs, and form a visual intelligent data analysis report based on the feedback data to provide a basis for enterprises to formulate policies and improve service content and form;

[0012] The policy matching module is used to match and push corresponding preferential policies to enterprise users according to the relevant attributes of the industry and business scope of the enterprise, and list the specific content, applicable scope, execution time and direct link of the preferential policies to the enterprise users item by item;

[0013] The policy master card module is used to divide policy-specific regional sections according to the league and city regions, and supports one-click switching between autonomous region-level and league and city-level policies, so that corporate users can obtain regional-specific policies; at the same time, a classification list function is set to classify all policies by category, and list the specific content, applicable scope, execution time, enjoyment method, consultation telephone number, and direct link of the enterprise-friendly policies item by item;

[0014] The service workstation module is used to provide corporate users with direct contact information of staff members, and supports corporate users to enter the contact information of the company's contact person and the specific needs that need to be helped; provide corporate users with financial services, technological innovation services, legal services, cultural and travel services, and cultural and creative live broadcast services, and provide video tutorials;

[0015] The legal service module is used to provide the enterprise users with 24-hour free legal consultation and contract review, and to provide services for checking and downloading contract templates of multiple industries and types at any time, and to support enterprise users to upload contracts and experience online contract review and risk assessment;

[0016] The contract review module is used to provide online contract review services, support enterprise users to upload contracts online, issue review reports with one click, and support viewing and downloading contract templates.

[0017] Preferably, any of the above schemes further includes: a policy calculator module, which is used to screen policy content that meets the needs of the enterprise user for the enterprise user based on the enterprise user's information through intelligent big data screening.

[0018] Preferably, any of the above schemes further includes: a tax reduction and fee reduction module, which is used to obtain the latest policy documents related to tax reduction, and provide and interpret tax and fee preferential policies to corporate users in a graphical and policy interpretation manner.

[0019] Preferably, any of the above schemes further includes: a legal and regulatory database module for setting up administrative regulation units and local regulation units, and supporting corporate users to query national and local legal and regulatory information.

[0020] Preferably, any of the above schemes further includes: a natural resource policy module for providing land administration and business policies and mining administration and business policies, so that corporate users can obtain the latest natural resource policy developments in a timely manner.

[0021] Preferably, any of the above schemes also includes: a module for promoting the processing of property rights procedures for enterprise land and factory buildings, which is used to provide enterprise users with the process of processing property rights procedures for enterprise projects that have started but not completed, and the process of processing property rights procedures for enterprise projects that have been completed, support enterprise users to view the approval process for projects that have not yet started or the projects have not yet been completed, and the approval process for projects that have been built, collect enterprise issues reported by enterprise users, and support enterprise users to view the policy documents at the autonomous region and league and city levels regarding the processing of property rights procedures for enterprise land and factory buildings.

[0022] Preferably, any of the above schemes also includes: a through-train module for small and micro enterprises and individual industrial and commercial households, which is used to collect tax exemptions and reductions, rent and fee reductions, financial insurance, social security, employment training, market supervision, debt clearance and deferral, procurement and subsidy policy documents applicable to small and micro enterprises and individual industrial and commercial households, and extract core points, highlight preferential content, list the scope of conditions and policy sources, and support fuzzy searches and precise searches for corporate users.

[0023] Preferably, any of the above schemes also includes: a financial service platform module, which is used to provide corporate users with the latest financial policy information, provide national and autonomous region-level financial announcement information, and provide corporate users with a full range of one-stop comprehensive financial credit services including bank-enterprise communication, loan services, insurance services, as well as financing information release, intelligent matching of financing needs, and risk protection.

[0024] Preferably, any of the above solutions further includes: a risk assessment module for providing online risk assessment services, quantitatively assessing the probability of impact or loss caused by events or things that the enterprise is experiencing, and providing solutions.

[0025] Preferably, any of the above schemes also includes: a document template module, which is used to provide corporate users with legal document templates of mediation documents, rulings, decisions, judgments, complaints, and appeals, and supports browsing and downloading, and searching for keywords as needed.

[0026] Compared with the prior art, the advantages and beneficial effects of the present invention are as follows: the present invention constructs a standardized platform, formulates a unified business process system, supports the expansion and access of the league and city, banner, county and district platforms, and realizes the interconnection of the three-level systems of the autonomous region, league and city, banner, county and district. Each league and city is responsible for the construction and use of the platform at its level and the banner, county and district platforms under its jurisdiction. The league and city and banner, county and district platforms can connect to the autonomous region platform technology party or entrust a third party to build the platform. Platforms at all levels must uniformly name the platforms they build at this level as the "Mengqitong" comprehensive service platform for private enterprises in accordance with the requirements of the autonomous region, with a unified interface, covering the relevant functions of the autonomous region platform, and conducting data docking to meet the interconnection of the three-level systems. The league and city-level and banner, county and district-level platforms can be seamlessly embedded in the autonomous region platform to ensure a standardized user experience and a unified platform.

[0027] The present invention adopts Internet technology to promote the high-quality development of the private economy and comprehensively optimize the new form of the business environment. It uses information technology to provide high-quality services such as appeal resolution and policy delivery for private enterprises. It has the main characteristics of multi-functional collaboration, information symmetry, flat system, and open demand. It is a comprehensive service platform based on advanced Internet high-tech means such as cloud computing and big data analysis.

[0028] The multi-level interconnected enterprise comprehensive service platform of the present invention is reflected in the work quality and efficiency of the "demands and suggestions" and "problem reporting" windows, which effectively helps enterprises solve "urgent, difficult, and anxious" problems and difficulties, protects the legitimate rights and interests of enterprises and entrepreneurs in accordance with the law, comprehensively enhances the government's credibility image, and strives to create a rule of law business environment.

[0029] Additional aspects and advantages of the present invention will be given in part in the following description and in part will be obvious from the following description, or will be learned through practice of the present invention. BRIEF DESCRIPTION OF THE DRAWINGS

[0030] The above and / or additional aspects and advantages of the present invention will become apparent and easily understood from the description of the embodiments in conjunction with the following drawings, in which:

[0031] Figure 1 A structural diagram of an interactive management platform for enterprise service and policy matching according to an embodiment of the present invention;

[0032] Figure 2 This is a diagram of the main interface of an interactive management platform for enterprise service and policy matching according to an embodiment of the present invention;

[0033] Figure 3 This is an interface diagram of a policy matching module according to an embodiment of the present invention;

[0034] Figure 4 This is an interface diagram of a policy-aware card module according to an embodiment of the present invention;

[0035] Figure 5 This is an interface diagram of a service workstation module according to an embodiment of the present invention;

[0036] Figure 6 This is an interface diagram of a legal service module according to an embodiment of the present invention;

[0037] Figure 7 This is an interface diagram of a tax reduction and fee reduction module according to an embodiment of the present invention;

[0038] Figure 8 This is an interface diagram of a module for promoting development of the service industry according to an embodiment of the present invention;

[0039] Fig. 9 This is an interface diagram of a natural resource policy module according to an embodiment of the present invention;

[0040] Fig.10 This is an interface diagram of a through train module for small and micro enterprises and individual business owners according to an embodiment of the present invention;

[0041] Fig.11 This is an interface diagram of a lawyer service module according to an embodiment of the present invention;

[0042] Fig.12 This is an interface diagram of a legal and regulatory database module according to an embodiment of the present invention;

[0043] Fig.13 This is an interface diagram of a judicial administrative case module according to an embodiment of the present invention;

[0044] Fig.14 This is an interface diagram of a notarization service module according to an embodiment of the present invention;

[0045] Fig.15 This is an interface diagram of a forensic identification module according to an embodiment of the present invention;

[0046] Fig.16 This is an interface diagram of a grassroots legal service module according to an embodiment of the present invention;

[0047] Fig.17 This is an interface diagram of a people's mediation module according to an embodiment of the present invention;

[0048] Fig.18 This is an interface diagram of a legal aid module according to an embodiment of the present invention;

[0049] Fig.19 This is an interface diagram of an arbitration service module according to an embodiment of the present invention;

[0050] Fig. 20 This is an interface diagram of a rule of law publicity module according to an embodiment of the present invention. DETAILED DESCRIPTION

[0051] Embodiments of the present invention are described in detail below, examples of which are shown in the accompanying drawings, wherein the same or similar reference numerals throughout represent the same or similar elements or elements having the same or similar functions. The embodiments described below with reference to the accompanying drawings are exemplary and are intended to be used to explain the present invention, and should not be construed as limiting the present invention.

[0052] like Figure 1 As shown, the interactive management platform for enterprise service and policy matching of an embodiment of the present invention includes: a demand suggestion module 1, a problem reflection module 2, a questionnaire survey module 3, a policy matching module 4, a policy knowledge card module 5, a service workstation module 6, a legal robot module 7, a legal service module 8 and a contract review module 9.

[0053] The appeal suggestion module 1 is used to accept the appeal suggestions generated by corporate users in the daily operation process. After the corporate user enters the submission page, he / she can check the appeal acceptance scope, describe the submitted appeal in text, and upload supporting documents for the appeal. After the appeal is submitted, the processing progress will be displayed.

[0054] Specifically, corporate users can use the appeal and suggestion module 1 to send appeals / suggestions generated during daily operations directly to relevant government departments at any time with just one click, and have them handled within a limited time.

[0055] In an embodiment of the present invention, the acceptance types of the appeal and suggestion module 1 include: administrative approval, supervision and law enforcement, enterprise-related policies, public services, tax and fee reductions, government assistance, financing and credit, and project declaration, a total of eight aspects.

[0056] The problem reporting module 2 is used by enterprise users to input the reported matters and information, and check the progress of problem handling after the problem is submitted; and send a reminder of the completion of rectification by the undertaking unit to the enterprise user to confirm the completion of the rectification; if the rectification plan standards are not met, the enterprise user chooses to reject and explain the reasons, and notifies the undertaking unit to make rectification again.

[0057] Specifically, corporate users can report various issues related to "government breach of trust" through the problem reporting module 2. The issues can be directly transmitted to the autonomous region's rule of law office with one click, and the autonomous region's rule of law office will send them to the local departments to which the issues are assigned for resolution, and supervise the entire process to form a closed-loop management of problem handling.

[0058] In an embodiment of the present invention, the acceptance scope of the problem reporting module 2 includes: frequent policy changes and failure to fulfill promises; loss of trust with investors during the process of attracting investment; violation of price laws and regulations such as charging excessive fees; abuse of power by public officials for personal gain; arrears of government funds; damage to the legitimate rights and interests of market entities, administrative inaction, and other acts that undermine the government's credibility and external image.

[0059] Questionnaire survey module 3 is used to select the target group for questionnaire distribution according to the type of enterprise, industry, and region, collect and investigate the feedback of enterprises on government services, specific policies, and real needs, and form visual intelligent data analysis reports based on the feedback data to provide a basis for enterprises to formulate policies and improve service content and form.

[0060] Specifically, local government departments can use Questionnaire Survey Module 3 to select target groups for questionnaire distribution based on enterprise type, industry, region and other dimensions, quickly collect and investigate the current status of enterprises, understand the business needs of enterprises, and more quickly introduce policies to help enterprises out of difficulties.

[0061] The policy matching module 4 is used to match and push corresponding preferential policies for enterprises to enterprise users according to the relevant attributes of the industry and business scope of the enterprise, and list the specific content, applicable scope, execution time and direct link of the preferential policies for enterprise users item by item.

[0062] Specifically, the policy matching module 4 accurately matches the latest policies that benefit enterprises according to the relevant attributes of the enterprise such as the industry to which it belongs and the scope of business, and lists the specific content, applicable scope, execution time, direct links, etc. of the policies that benefit enterprises item by item.

[0063] The Policy Master Card Module 5 is used to divide policy-exclusive regional sections according to the league and city regions, and supports one-click switching between autonomous region-level and league and city-level policies so that corporate users can obtain regional-exclusive policies; at the same time, a classification list function is set to classify all policies, and list the specific content, scope of application, implementation time, enjoyment method, consultation phone number, and direct link of the policies that benefit enterprises item by item.

[0064] Specifically, the policy mastering card module 5 is the private economy policy mastering card module, which divides the policy-specific regional sections according to the league and city regions, switches between autonomous region-level and league and city-level policies with one click, and obtains regional-specific policies more quickly. A classification list function is also set to classify all policies by category.

[0065] The service workstation module 6 is used to provide corporate users with direct contact information of staff, and support corporate users to enter the contact information of the company's contact person and the specific needs that need help; provide financial services, technological innovation services, legal services, cultural and tourism services, and cultural and creative live broadcast services to corporate users, and provide video tutorials.

[0066] Specifically, the service workstation module 6 platform builds a communication bridge for local private enterprises to communicate and cooperate with foreign countries, and provides five major service contents: financial services, technological innovation services, legal services, cultural tourism services, and cultural and creative live broadcasts. A special area called "Autonomous Region's Project to Promote the Development of Private Economy-Online Exchange and Learning" is set up in the column to build a platform for enterprises to expand markets, cultivate talents, and carry out cooperation. Through video courses such as "E-commerce Short Video Transformation" and "Enterprise Innovation and Intellectual Property Brand Protection", new ideas are provided for the development of private enterprises in the region. At the same time, content such as financing product docking is added to help private enterprises alleviate difficulties.

[0067] Legal Robot Module 7 is used to provide intelligent guided free legal consulting services. Legal Robot Module 7 can answer corporate consulting questions online in real time 24 hours a day. It involves labor, loans, contracts and other fields, and has accumulated more than 300,000 pieces of legal knowledge.

[0068] The legal service module 8 is used to provide the enterprise users with 24-hour free legal consultation and contract review, and to provide services for checking and downloading multi-industry and multi-type contract templates at any time, and supports enterprise users to upload contracts and experience online contract review and risk assessment.

[0069] Specifically, corporate users can use the legal service module 8 to obtain free legal advice and contract review on the platform 24 hours a day, and can access and download nearly 3,000 contract templates of multiple industries and types at any time. Enterprises can also upload contracts and experience online contract review services such as issuing review reports with one click, and providing specific solutions through risk assessment.

[0070] The contract review module 9 is used to provide online contract review services, support enterprise users to upload contracts online, issue review reports with one click, and support viewing and downloading contract templates.

[0071] Specifically, the contract review module 9 provides online contract review services. Enterprises can upload contracts online, and the platform can issue a review report with one click, so that contract risks are nowhere to hide. You can also check and download nearly 3,000 contract templates of all industries and types at any time. All contract templates are drafted by authoritative lawyers and uploaded after review and approval by the Autonomous Region Justice Bureau.

[0072] In addition, the interactive management platform for matching enterprise services and policies in the embodiment of the present invention also includes: a policy document module 10, a policy calculator module 11, a tax reduction and fee reduction module 12, a service industry development promotion module 13, a small and medium-sized enterprise development promotion module 14, a natural resource policy module 15, a module for promoting the handling of enterprise land and factory property rights procedures 16, a micro-enterprise and individual business express module 17, a financial service platform module 18, a lawyer service module 19, a legal and regulatory database module 20, a judicial and administrative case module 21, a notarization service module 22, a judicial appraisal module 23, a grassroots legal service module 24, a people's mediation module 25, a legal aid module 26, an arbitration service module 27, a rule of law publicity module 28, a document template module 29, a risk assessment module 30, a cost module 31, and a case retrieval module 32.

[0073] The policy document module 10 is used to provide enterprise users with a one-stop release of policies that benefit enterprises, and collects information at the national, autonomous region, league, city, banner, county and district levels. Enterprise users can search for policy content by keywords, covering six major themes: project application, private economy, incentives and subsidies, tax and fee reductions, policy questions and answers, and comprehensive recommendations.

[0074] The policy calculator module 11 is used to filter out policy content that is suitable for the enterprise user as soon as possible based on the enterprise user's information through intelligent big data screening.

[0075] The tax reduction and fee reduction module 12 is used to obtain the latest policy documents related to tax reduction, and provide and interpret tax and fee preferential policies to corporate users in a graphical and policy interpretation manner.

[0076] Specifically, a column titled "Tax and Fee Reductions to Help Enterprises Develop" is opened, which provides quick access to "latest documents", clear and easy-to-understand "Graphic Taxation" and "Policy Interpretation", and "Hot Questions and Answers" for viewing at any time, etc., to help enterprises quickly learn about, understand and use tax and fee preferential policies.

[0077] Module 13 for promoting the development of the service industry is used to focus on key areas and development shortcomings of regional services. Action plans have been formulated for five key areas, including tourism, commerce, modern logistics, finance, and scientific and technological services, as well as two action plans to make up for shortcomings in life services and promote consumption.

[0078] The module 14 for promoting the development of small and medium-sized enterprises is used to query various policies and measures for promoting the development of small and medium-sized enterprises issued by the state and autonomous regions with one click, so as to facilitate small and medium-sized enterprises to know the policies and make good use of them.

[0079] The natural resource policy module 15 is used to provide land administration business policies and mining business policies so that corporate users can obtain the latest natural resource policy dynamics in a timely manner.

[0080] Specifically, in order to facilitate enterprises to timely understand the latest natural resource policy trends, accurately grasp policy requirements, and promote the better implementation of natural resource element protection policies, the natural resource policy module covers the "Promoting the processing of enterprise land and factory property rights procedures" service window, land administration and business policies, mining administration and business policies, and other policies.

[0081] The module 16 for promoting the handling of property rights procedures for enterprise land and factory buildings is used to provide enterprise users with the property rights procedures for enterprise projects that have started but not completed, and the property rights procedures for enterprise projects that have been completed. It supports enterprise users to view the approval process for projects that have not yet started or the projects have not yet been completed, and the approval process for projects that have been built, collects enterprise issues reported by enterprise users, and supports enterprise users to view the policy documents at the autonomous region and league and city levels regarding the handling of property rights procedures for enterprise land and factory buildings.

[0082] The functions of the module 16 for promoting the handling of enterprise land and factory property rights procedures are described below:

[0083] In the "Processing Procedure" window, you can view the processing procedure diagram of the property rights procedures for enterprise projects that have started but not yet completed, and the processing procedure diagram of the property rights procedures for enterprise projects that have been completed.

[0084] In the "Methods for Interpreting Specific Issues" window, you can view the specific contents of the approval process for projects that have not yet started or completed, and projects that have been completed.

[0085] Under the "Enterprise Problem Feedback Collection" module, corporate users can directly communicate with the Autonomous Region's Department of Natural Resources by leaving messages or making direct phone calls to inquire about and understand doubts.

[0086] The "Policy Documents" module allows you to view the content of policy documents at the autonomous region, league and city levels regarding the handling of property rights procedures for enterprise land and factory buildings.

[0087] The micro-enterprise and individual business express module 17 is used to collect tax exemptions and reductions, rent and fee reductions, financial insurance, social security, employment training, market supervision, debt repayment and deferral, procurement and subsidy policy documents applicable to micro-enterprises and individual business owners, and extract core points, highlight preferential content, list the scope of conditions and policy sources, and support fuzzy search and precise search for corporate users.

[0088] Specifically, Module 17 of the Micro-Enterprise and Individual Business Owner Express is based on convenience and speed. It collects policies that benefit enterprises in eight aspects, including tax exemptions and reductions, rent and fee reductions, financial insurance, social security, employment training, market supervision, debt clearance and deferral, procurement and subsidies. By extracting core points, highlighting preferential content, listing the scope of conditions and policy sources, supporting fuzzy search and precise search, it helps micro-enterprises and individual business owners to quickly enjoy the policy dividends and strive to achieve the final implementation of the policy.

[0089] The financial service platform module 18 is used to provide corporate users with the latest financial policy information, provide national and autonomous region-level financial announcement information, and provide corporate users with a full range of one-stop comprehensive financial credit services including bank-enterprise communication, loan services, insurance services, as well as financing information release, intelligent matching of financing needs, and risk protection.

[0090] Specifically, the financial service platform module 18 is used to promote enterprises to achieve multi-channel financing and further alleviate the problems of "difficult financing, expensive financing, and slow financing" faced by market entities in the autonomous region.

[0091] Click "Financial Policy" in Module 18 of the Financial Service Platform to view the latest financial policy information; click "Notices and Announcements" to view national and autonomous region-level financial announcements; click "'Mengxiang+' Credit Application Service Platform" to jump to the platform, which provides market entities with a full range of one-stop comprehensive financial credit services such as bank-enterprise communication, loan services, insurance services, as well as financing information release, intelligent matching of financing needs, and risk protection.

[0092] At present, the "Financial Service Zone" window has been launched simultaneously on the "Mengqitong" platform mini program and PC. The way to enter the PC is as follows: Private Enterprise Comprehensive Service Platform → Financial Service Zone → Financial Institution Entrance → "Mengxiang+" Credit Application Service Platform.

[0093] The lawyer service module 19 is used to provide online one-to-one service during working hours of real lawyers, and lawyers can also be contacted directly by phone. Enterprise users can accurately search for suitable law firms and lawyers based on keywords such as lawyers' expertise, lawyers' names, and practice numbers.

[0094] The legal and regulatory database module 20 is used to set administrative regulation units and local regulation units, and supports enterprise users to query national and local legal and regulatory information.

[0095] Specifically, the legal and regulatory database module 20 has two sub-windows: "Administrative Regulations" and "Local Regulations of Inner Mongolia". With rich information, strong reliability and high convenience, users can query the legal and regulatory information of the national level and the leagues and cities of Inner Mongolia for free, which is convenient for the people to act in accordance with the law. It is an open and shared database that provides comprehensive, accurate and timely legal information services to users.

[0096] Judicial administration case module 21 is used to provide more case handling experience and practice, and to provide effective guidance for judicial administration case handling. Cases are timely, flexible, targeted, and easy to grasp. Using decided cases to guide the adjudication of similar pending cases can add a "concrete to concrete" reference to the application of the law from "abstract to concrete", which helps to shorten case handling time and improve judicial efficiency.

[0097] The notarial service module 22 provided by the present invention provides online functional services in various regions. Clicking on a region can switch to a league or city to view the notarial agency and notarial personnel information of the league or city.

[0098] The judicial identification module 23 is used to provide an identification agency that can provide judicial identification services covering forensics (part of the field), physical evidence, audio-visual materials, and environmental damage.

[0099] The grassroots legal service module 24 is a professional institution for grassroots legal service workers. Except for criminal cases, it can almost be involved in the entire business scope of a law firm. The grassroots legal service module can be close to the grassroots, convenient for the masses, and provide convenient services, providing legal services for the grassroots society.

[0100] The people's mediation module 25 is used to persuade and admonish the parties to the dispute in accordance with laws, policies and socialist moral norms under the auspices of the people's mediation committee. It prevents and resolves contradictions and disputes, and plays a positive role in enhancing people's unity, maintaining social stability, reducing disputes, preventing crimes, and promoting the construction of the socialist "two civilizations".

[0101] The legal aid module 26 is used to assign or arrange legal aid personnel according to the legal aid institutions determined according to the law, and provide free legal services such as legal consultation, agency, criminal defense, etc. to citizens with financial difficulties and parties involved in special cases. The legal aid module can protect the legitimate rights and interests of citizens, develop social welfare undertakings, build a socialist harmonious society, and realize "every citizen is equal before the law."

[0102] The arbitration service module 27 is used to provide arbitration services to corporate users. Arbitration is one of the ways to resolve civil and commercial disputes. In a relaxed and peaceful arbitration environment, the arbitration tribunal is more likely to encourage both parties to resolve disputes by consensus. In resolving civil and commercial disputes through arbitration, the parties can enjoy a greater degree of autonomy, including the right to independently choose a trusted arbitration institution and arbitrators, a convenient arbitration location, the language used, suitable arbitration rules and laws used for arbitration, and the right to design flexible arbitration hearing procedures.

[0103] The rule of law publicity module 28 is used to achieve "fine-grained" popular legal publicity through an in-depth and easy-to-understand case-based legal interpretation method, creating a good atmosphere for corporate users to learn, know, understand, abide by and use the law.

[0104] The document template module 29 is used to provide professional, detailed and practical legal document templates such as mediation documents, rulings, decisions, judgments, indictments, appeals, etc. to corporate users for reference and download at any time. Corporate users can also search for keywords for accurate searches as needed.

[0105] The risk assessment module 30 is used to provide online risk assessment services, quantitatively assess the impact or loss probability of the event or thing that the enterprise is experiencing, and provide solutions. The enterprise can also send the consultation content to its own mailbox according to its own needs.

[0106] The expense module 31 is used to provide seven special calculations, namely, work injury compensation, traffic accident compensation, litigation application, provident fund loan, economic compensation, attorney fees, and usury.

[0107] The case search module 32 is used to provide similar case search services. Enterprise users retrieve case sets similar to the case to be solved from the case library based on the semantic similarity between cases. Through the process of querying, identifying and judging legal cases similar to the case facts, the judge's decision is predicted.

[0108] The interactive management platform for enterprise services and policy matching of the present invention builds a real-time and accurate communication service bridge between market entities and the government. It currently covers the three-level enterprise-related business units at the autonomous region, league city, banner county (city, district), and realizes data interconnection. The present invention establishes major functional windows such as appeals / suggestions, problem reflection, policy matching, private economy policy knowledge card, questionnaire, service station for promoting private economy, free legal service station, etc., and has become an important platform for optimizing government-enterprise communication services.

[0109] In the description of this specification, the description with reference to the terms "one embodiment", "some embodiments", "examples", "specific examples", or "some examples" means that the specific features, structures, materials or characteristics described in conjunction with the embodiment or example are included in at least one embodiment or example of the present invention. In this specification, the schematic representation of the above terms does not necessarily refer to the same embodiment or example. Moreover, the specific features, structures, materials or characteristics described may be combined in any one or more embodiments or examples in a suitable manner.

[0110] It is not difficult for those skilled in the art to understand that the present invention includes any combination of the invention content and specific implementation methods of the above description and the various parts shown in the drawings. Due to the limited space and to make the description concise, the various schemes composed of these combinations are not described one by one. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.

[0111] Although the embodiments of the present invention have been shown and described above, it is understood that the above embodiments are exemplary and cannot be understood as limiting the present invention. Those skilled in the art may change, modify, replace and modify the above embodiments within the scope of the present invention without departing from the principles and purpose of the present invention. The scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. An interactive management platform for enterprise service and policy matching, characterized in that: include: Appeal suggestion module, problem reflection module, questionnaire survey module, policy matching module, policy knowledge card module, service workstation module, legal service module and contract review module, among which: The appeal suggestion module is used to accept appeal suggestions generated by enterprise users in the daily operation process. After the enterprise user enters the submission page, he / she can check the scope of appeal acceptance, describe the appeal in text, and upload supporting documents for the appeal. After the appeal is submitted, the processing progress is displayed; The problem reporting module is used by enterprise users to input the reported matters and information, and check the progress of problem handling after the problem is submitted; and send a reminder to the undertaking unit that the rectification is completed to the enterprise user to confirm the completion of the rectification; if the rectification plan standard is not met, the enterprise user chooses to reject and explain the reason, and informs the undertaking unit to rectify again; The questionnaire survey module is used to select the target group for questionnaire distribution according to the enterprise type, industry, and region, collect and investigate the enterprise's feedback on government services, specific policies, and real needs, and form a visual intelligent data analysis report based on the feedback data to provide a basis for enterprises to formulate policies and improve service content and form; The policy matching module is used to match and push corresponding preferential policies to enterprise users according to the relevant attributes of the industry and business scope of the enterprise, and list the specific content, applicable scope, execution time and direct link of the preferential policies to the enterprise users item by item; The policy master card module is used to divide policy-specific regional sections according to the league and city regions, and supports one-click switching between autonomous region-level and league and city-level policies, so that corporate users can obtain regional-specific policies; at the same time, a classification list function is set to classify all policies by category, and list the specific content, applicable scope, execution time, enjoyment method, consultation telephone number, and direct link of the enterprise-friendly policies item by item; The service workstation module is used to provide corporate users with direct contact information of staff members, and supports corporate users to enter the contact information of the company's contact person and the specific needs that need to be helped; provide corporate users with financial services, technological innovation services, legal services, cultural and travel services, and cultural and creative live broadcast services, and provide video tutorials; The legal service module is used to provide the enterprise users with 24-hour free legal consultation and contract review, and to provide services for checking and downloading contract templates of multiple industries and types at any time, and to support enterprise users to upload contracts and experience online contract review and risk assessment; The contract review module is used to provide online contract review services, support enterprise users to upload contracts online, issue review reports with one click, and support viewing and downloading contract templates.

2. The interactive management platform for enterprise service and policy matching according to claim 1, characterized in that: Also includes: The policy calculator module is used to filter out policy content that is suitable for enterprise users based on their information through intelligent big data screening.

3. The interactive management platform for enterprise service and policy matching according to claim 1, characterized in that: Also includes: The tax and fee reduction module is used to obtain the latest policy documents related to tax reduction, and provide and interpret tax and fee preferential policies to corporate users through graphic illustrations and policy interpretation methods.

4. The interactive management platform for enterprise service and policy matching according to claim 1, characterized in that: Also includes: The legal and regulatory database module is used to set up administrative regulation units and local regulation units, and supports corporate users to query national and local legal and regulatory information.

5. The interactive management platform for enterprise service and policy matching according to claim 1, characterized in that: Also includes: The natural resources policy module is used to provide land administration and mining business policies so that corporate users can obtain the latest natural resources policy developments in a timely manner.

6. The interactive management platform for enterprise service and policy matching according to claim 1, characterized in that: Also includes: Promote the module for handling property rights procedures for enterprise land and factory buildings, which is used to provide enterprise users with property rights procedures for enterprise projects that have started but not completed, and property rights procedures for enterprise projects that have been completed. Support enterprise users to view the approval process for projects that have not yet started or completed, and projects that have been built, collect enterprise issues reported by enterprise users, and support enterprise users to view the policy documents at the autonomous region and league and city levels regarding the handling of property rights procedures for enterprise land and factory buildings.

7. The interactive management platform for enterprise service and policy matching according to claim 1, characterized in that: Also includes: The express module for micro and small businesses and individual industrial and commercial households is used to collect tax exemptions and reductions, rent and fee reductions, financial insurance, social security, employment training, market supervision, debt clearance and deferral, procurement and subsidy policy documents applicable to micro and small businesses and individual industrial and commercial households, and extract core points, highlight preferential content, list the scope of conditions and policy sources, and support fuzzy searches and precise searches for corporate users.

8. The interactive management platform for enterprise service and policy matching according to claim 1, characterized in that: It also includes: a financial service platform module, which is used to provide corporate users with the latest financial policy information, provide national and autonomous region-level financial announcement information, and provide corporate users with a full range of one-stop comprehensive financial credit services including bank-enterprise communication, loan services, insurance services, as well as financing information release, intelligent matching of financing needs, and risk protection.

9. The interactive management platform for enterprise service and policy matching according to claim 1, characterized in that: It also includes: a risk assessment module, which is used to provide online risk assessment services, quantitatively assess the probability of impact or loss caused by events or things that the company is experiencing, and provide solutions.

10. The interactive management platform for enterprise service and policy matching according to claim 1, characterized in that: Also includes: The document template module is used to provide corporate users with legal document templates such as mediation documents, rulings, decisions, judgments, complaints, and appeals, and supports review and download, as well as keyword search to find them as needed.

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