Packed information processing method and device

Abstract

The invention discloses a packaging information processing method and device, and relates to the technical field of intelligent logistics. A specific embodiment of the method comprises the steps of obtaining an identification code of a to-be-sent article; in response to the received instruction of starting packaging, obtaining a packaging real-time image of the to-be-sent article packaged by the packaging personnel; and synchronizing the packaged real-time image to a user side bound with the identification code, so that a user can check the packaged real-time image. According to the embodiment, the packaging safety and standardization are improved.

Description

Technical Field

[0001] The present application relates to the field of computer technology, specifically to the field of smart logistics technology, and in particular to a packaging information processing method and device. Background Art

[0002] Currently, in the scenario of individual express delivery, it is common that the courier does not bring all the packaging materials when he arrives at the sender's door, resulting in the inability to complete the packing and weighing services on the spot in front of the sender. This requires the courier to collect the package first and then take it back to the station for packing. At the same time, in order to solve the problems of customer trust and blind spots in packing, the courier often adds the sender's WeChat when picking up the package at the door--> takes the consignment back to the station--> completes the packing and weighing--> sends the packaged items and weighing results to the sender through WeChat photos / videos--> feeds back the sender the accurate freight.

[0003] The current solution requires a combination of offline and online processing, has a long process, and affects the courier's on-site operation and communication costs. It is also very easy to cause "freight costs caused by excessive packaging exceeding the sender's expectations" and lead to "door-to-door pickup and return" cancellations, affecting profits; or "because the consignment is too private / valuable, the sender's trust is affected by not packing in person", which is easy to cause "customer dissatisfaction", which in turn affects profits. Summary of the invention

[0004] Embodiments of the present application provide a packaging information processing method, apparatus, device, and storage medium.

[0005] According to the first aspect, an embodiment of the present application provides a packaging information processing method, the method comprising: obtaining an identification code of an item to be sent; in response to receiving an instruction to start packing, obtaining a real-time packing image of the packing personnel packing the item to be sent; and synchronizing the real-time packing image to a user terminal bound to the identification code so that the user can view the real-time packing image.

[0006] According to the second aspect, an embodiment of the present application provides a packaging information processing device, which includes: an acquisition module, configured to acquire an identification code of an item to be sent; a packing module, configured to acquire a real-time image of the packing personnel packing the item to be sent in response to receiving an instruction to start packing; and a synchronization module, configured to synchronize the real-time image of the packing to a user terminal bound to the identification code so that the user can view the real-time image of the packing.

[0007] According to the third aspect, an embodiment of the present application provides a packaging information processing system, which includes: a scanning end, a collection end, a control end and a user end, the scanning end is used to obtain the identification code of the items to be sent, and send the identification code to the control end; the collection end is used to obtain real-time packaging images of the packing personnel in the specified area packing the items to be sent, and send the real-time packaging images to the control end; the control end is used to execute the packaging information processing method of any embodiment of the first aspect; the user end is used to receive and play the real-time packaging images sent by the control end.

[0008] According to the fourth aspect, an embodiment of the present application provides an electronic device, which includes one or more processors; a storage device on which one or more programs are stored, and when the one or more programs are executed by the one or more processors, the one or more processors implement a packaging information processing method as in any embodiment of the first aspect.

[0009] According to the fifth aspect, an embodiment of the present application provides a computer-readable medium on which a computer program is stored. When the program is executed by a processor, the packaging information processing method of any embodiment of the first aspect is implemented.

[0010] The present application obtains the identification code of the items to be sent; in response to receiving the instruction to start packing, obtains the real-time image of the packing personnel packing the items to be sent; and synchronizes the real-time image of the packing to the user terminal bound to the identification code so that the user can view the real-time image of the packing. This effectively avoids the problems existing in the existing packing process, such as excessive packaging exceeding the sender's expectations and low user trust in non-face-to-face packaging due to the items being too private / valuable, and improves the standardization and safety of packaging.

[0011] It should be understood that the content described in this section is not intended to identify the key or important features of the embodiments of the present disclosure, nor is it intended to limit the scope of the present disclosure. Other features of the present disclosure will become easily understood through the following description. BRIEF DESCRIPTION OF THE DRAWINGS

[0012] Figure 1 is an exemplary system architecture diagram to which the present application may be applied;

[0013] Figure 2 is a flow chart of an embodiment of a packaging information processing method according to the present application;

[0014] Figure 3 is a schematic diagram of an application scenario of the packaging information processing method according to the present application;

[0015] Figure 4 is a flow chart of another embodiment of a packaging information processing method according to the present application;

[0016] Figure 5is a flow chart of another embodiment of a packaging information processing device according to the present application;

[0017] Figure 6a is a flow chart of an embodiment of a packaging information processing system according to the present application;

[0018] Figure 6b is a schematic diagram of an embodiment of a packaging information processing system according to the present application;

[0019] Figure 7 It is a structural diagram of a computer system suitable for implementing a server of an embodiment of the present application. DETAILED DESCRIPTION

[0020] The following is a description of exemplary embodiments of the present application in conjunction with the accompanying drawings, including various details of the embodiments of the present application to facilitate understanding, which should be considered as merely exemplary. Therefore, it should be recognized by those of ordinary skill in the art that various changes and modifications can be made to the embodiments described herein without departing from the scope and spirit of the present application. Similarly, for the sake of clarity and conciseness, the description of well-known functions and structures is omitted in the following description.

[0021] It should be noted that, in the absence of conflict, the embodiments and features in the embodiments of the present application can be combined with each other. The present application will be described in detail below with reference to the accompanying drawings and in combination with the embodiments.

[0022] Figure 1 An exemplary system architecture 100 is shown to which an embodiment of the package information processing method of the present application can be applied.

[0023] like Figure 1 As shown, the system architecture 100 may include terminal devices 101, 102, 103, a network 104 and a server 105. The network 104 is used to provide a medium for communication links between the terminal devices 101, 102, 103 and the server 105. The network 104 may include various connection types, such as wired, wireless communication links or optical fiber cables, etc.

[0024] The terminal devices 101, 102, 103 interact with the server 105 via the network 104 to receive or send messages, etc. Various application platforms may be installed on the terminal devices 101, 102, 103.

[0025] Terminal devices 101, 102, 103 can be hardware or software. When terminal devices 101, 102, 103 are hardware, they can be various electronic devices with display screens, including but not limited to mobile phones, laptops, and scanning devices. When terminal devices 101, 102, 103 are software, they can be installed in the electronic devices listed above. It can be implemented as multiple software or software modules (for example, to provide packaged information processing services), or it can be implemented as a single software or software module. No specific limitation is made here.

[0026] Server 105 can be a server that provides various services, for example, obtaining the identification code of the items to be sent; in response to receiving an instruction to start packing, obtaining a real-time image of the packing personnel packing the items to be sent; synchronizing the real-time image of the packing to the user terminal bound to the identification code so that the user can view the real-time image of the packing.

[0027] It should be noted that the server 105 can be hardware or software. When the server 105 is hardware, it can be implemented as a distributed server cluster consisting of multiple servers, or it can be implemented as a single server. When the server is software, it can be implemented as multiple software or software modules (for example, for providing packaged information processing services), or it can be implemented as a single software or software module. No specific limitation is made here.

[0028] It should be noted that the packaging information processing method provided in the embodiments of the present disclosure can be executed by the server 105, or by the terminal devices 101, 102, 103, or by the server 105 and the terminal devices 101, 102, 103 cooperating with each other. Accordingly, the various parts (such as various units, sub-units, modules, sub-modules) included in the packaging information processing device can be all set in the server 105, or all set in the terminal devices 101, 102, 103, or respectively set in the server 105 and the terminal devices 101, 102, 103.

[0029] It should be understood that Figure 1 The number of terminal devices, networks and servers in the embodiment is only for illustration. Any number of terminal devices, networks and servers may be provided according to implementation requirements.

[0030] Figure 2 The process 200 of an embodiment of the packaging information processing method that can be applied to the present application is shown. In this embodiment, the packaging information processing method includes the following steps:

[0031] Step 201, obtaining the identification code of the item to be sent.

[0032] In this embodiment, when the pickup personnel comes to pick up the items, for items that can be packed on site, the pickup personnel can complete the packing process on site; for items that cannot be packed on site, the pickup personnel can bring the items back to the site for packing.

[0033] Among them, the packing process may only include the operating steps of the packers packaging the items to be sent, or it may include both the operating steps of the packers packaging the items to be sent and the operating steps of weighing the packaged items to be sent. This application does not limit this.

[0034] For items to be shipped that need to be packaged at the site and for which the user has activated the package monitoring service, the execution entity (such as Figure 1 The server 105 or the terminal devices 101, 102, 103 shown in the figure can first obtain the identification code of the item to be sent uploaded by the scanning end through the scanning device through a wired connection or a wireless connection.

[0035] Here, the scanning device may be a device that utilizes photoelectric technology and digital processing technology in existing technology or future development technology to convert graphic or image information into digital signals in a scanning manner, such as a scanning gun, a mobile phone, etc.

[0036] The wireless connection methods mentioned above may include but are not limited to 3G / 4G connection, WiFi connection, Bluetooth connection, WiMAX connection, Zigbee connection, UWB (ultra wideband) connection, and other wireless connection methods currently known or to be developed in the future.

[0037] Step 202, in response to receiving an instruction to start packing, obtaining a real-time packing image of the packing personnel packing the items to be shipped.

[0038] In this embodiment, after obtaining the identification code of the item to be sent, the execution entity can monitor in real time or periodically the instructions to start packing input by the packers via input devices such as a keyboard, a mouse, etc. In response to receiving the instructions to start packing input by the packers, the execution entity can collect real-time images of the packers packing the items to be sent in a specified area via the image acquisition device at the acquisition end.

[0039] Among them, the image acquisition device can be a device that uses optical principles to record images in existing technology or future development technology, such as a camera, a camcorder, a mobile phone, etc., and this application does not limit this.

[0040] Step 203: synchronize the packaged real-time image to the user terminal bound to the identification code, so that the user can view the packaged real-time image.

[0041] In this embodiment, after acquiring the real-time image, the execution subject may synchronize the packaged real-time image to the corresponding application or applet in the user terminal bound to the identification code, so that the user can view the packaged real-time image.

[0042] In some optional embodiments, the method further includes: in response to receiving an instruction to start packaging, sending packaging prompt information to a user terminal bound to the identification code.

[0043] In this implementation, the execution entity can monitor the instructions to start packing input by the packers in real time or periodically. In response to receiving the instructions to start packing input by the packers, the execution entity can send packing prompt information to the user terminal bound to the identification code via wired or wireless means to prompt the user to watch the real-time images of the packers packing the items to be sent in time.

[0044] The packing prompt information is used to indicate that the items to be sent are about to be packed.

[0045] Specifically, in response to receiving an instruction to start packing, the execution subject sends a packing prompt message to the user terminal bound to the identification code. After receiving the packing prompt message, the user can directly click on the packing prompt message to enter the playback interface of the real-time image of the packed items to be sent.

[0046] This implementation sends a packaging prompt message to the user terminal bound to the identification code in response to receiving an instruction to start packaging, which helps the user to view the real-time packaging image in time and improves the effectiveness and security of the packaging process.

[0047] In some optional embodiments, the method further includes: in response to receiving an instruction indicating that packaging is completed, obtaining a weighing result of the packaged items to be shipped, and sending the weighing result to a user terminal bound to the identification code for the user to perform a payment operation.

[0048] In this implementation, the real-time image of the packing of the items to be sent by the packers may include: packaging the items to be sent and weighing the packaged items to be sent. After the packaging is completed, the packers can input the packaging completion instruction through the input device and weigh the packaged items to be sent. The execution entity responds to the monitoring of the packaging completion instruction, obtains the weighing result of the packaged items to be sent, and sends the weighing result to the user terminal bound to the identification code, so that the user can refer to the weighing result to perform the payment operation.

[0049] This implementation method obtains the weight results of the packaged items to be sent in response to receiving the instruction of packaging completion, and sends the weight results to the user terminal bound to the identification code for the user to perform payment operations, thereby effectively improving the integrity and security of the packaging process.

[0050] In some optional embodiments, the method further includes: in response to receiving an instruction indicating that packaging is completed, generating a packaged video recording and broadcasting segment based on the packaged real-time image, and sending the packaged video recording and broadcasting segment to a user terminal bound to the identification code for the user to view the packaged video recording and broadcasting segment.

[0051] In this implementation, the execution entity can monitor the packaging completion instructions input by the packaging personnel in real time or periodically, and in response to receiving the packaging completion instructions, generate a packaged video recording and broadcast segment based on the real-time packaging image of the packaging process, and send the packaged video recording and broadcast segment to the user terminal bound to the identification code for the user to view the packaged video recording and broadcast segment.

[0052] Among them, the packing video recording clip may include only video images of the packers packing the items to be sent, or it may include both video images of the packers packing the items to be sent and video images of the weighing of the packed items to be sent. This application does not limit this.

[0053] This implementation method generates a packaged video recording and broadcast segment based on the packaged real-time image in response to receiving an instruction for packaging completion, and sends the packaged video recording and broadcast segment to the user terminal bound to the identification code for the user to view the packaged video recording and broadcast segment. This helps the user to click on the recording and broadcast segment to review the packaged video image when the user is too busy to access the real-time packaged surveillance image in time, thereby improving the security of packaging.

[0054] In some optional embodiments, the method further includes: obtaining standard operation nodes included in the standard operating procedures for packing operations; in the process of packing items to be sent, identifying actual operation nodes of the packers in the packing operation according to the standard operation nodes; and outputting voice prompt information according to the operating specifications of the standard operation nodes and the operating methods of the actual operation nodes.

[0055] In this implementation, the execution entity can obtain the standard operation nodes included in the pre-set packing SOP (Standard Operation Procedure); in the process of packing the items to be sent, the actual operation nodes of the packers in the packing operation process are identified according to the standard operation nodes; for each node, the operation specifications of the standard operation nodes and the operation methods of the actual operation nodes are compared, and voice prompt information is output according to the comparison results.

[0056] Here, for the same operation node, if the operation method of the actual operation node is the same as the operation specification of the standard operation node, a voice prompt is given to execute the next operation node according to the standard operating procedure of the packaging operation; if the operation method of the actual operation node is different from the operation specification of the standard operation node, a voice prompt is given to indicate the operation error and the operation specification of the standard operation node.

[0057] Specifically, the standard operation nodes included in the standard operating procedure for packing operations are: Node 1. Place the packing box and the items to be sent facing the image acquisition device - Node 2. Wrap the tape twice around the opening of the packaging box, and hide the end of the tape to the bottom or both sides of the packaging box - Node 3. Label - Node 4. Weigh the weight - Node 5. Put it into the turnover box. For each node, the execution entity can compare the operation method of the identified actual operation node with the operation specification of the standard operation node; for example, for node 2, if it is identified that the operation method of the node does not match the operation specification of the standard operation node, such as the operation method of the node is to wrap the tape around the opening of the packaging box once, and the end of the tape is not hidden to the bottom or both sides of the packaging box, then a voice prompt message can be output: Node 2 operation is not standardized, please follow the standard operation specification of the node - wrap the tape twice around the opening of the packaging box, and hide the end of the tape to the bottom or both sides of the packaging box, and re-execute; if it is identified that the operation method of the node matches the operation specification of the standard operation node, then a voice prompt message can be output: Node 2 operation is completed, please execute the next node - label.

[0058] This implementation method obtains the standard operation nodes included in the standard operating procedures for packing operations; during the process of packing items to be sent, the actual operation nodes of the packers in the packing operation are identified according to the standard operation nodes; according to the operating specifications of the standard operation nodes and the operating methods of the actual operation nodes, voice prompt information is output, thereby further improving the standardization and safety of packing.

[0059] In some optional methods, the real-time image of the package is synchronized to the user terminal bound to the identification code so that the user can view the real-time image of the package, including: through the mailing applet, the real-time image of the package is synchronized to the user terminal bound to the identification code so that the user can view the real-time image of the package.

[0060] In this implementation, the execution entity can synchronize the real-time image of the package to the user terminal bound to the identification code through the mailing applet, and the user can view the real-time image of the package by entering the mailing applet.

[0061] This implementation method synchronizes the real-time image of the package to the user terminal bound to the identification code through the mailing applet, so that the user can view the real-time image of the package. There is no need to use other third-party applications. The closed-loop mailing process can be completed within the mailing applet, which can effectively reduce operating costs and improve mailing and packaging efficiency.

[0062] Continue to see Figure 3 , Figure 3 It is a schematic diagram of an application scenario of the packaging information processing method according to this embodiment.

[0063] exist Figure 3 In the application scenario, after receiving the user's mailing information, the pickup personnel will pick up the items at the door and pack them. If the on-site packing cannot be completed, the pickup personnel can take the items to be sent back to the station for packing. After arriving at the station, the packing personnel can place the items to be sent in the designated area to wait for packing. The execution subject 301 can scan the items to be sent 303 through the scanning device 302 of the scanning end to obtain the identification code of the items to be sent 303, such as files, and in response to the successful scanning, further monitor the instruction to start packing. In response to the instruction to start packing, the execution subject 301 can obtain the real-time packaging image of the packing personnel packing the items to be sent in the designated area through the image acquisition device 304 of the acquisition end, such as the camera of the monitoring device, and synchronize the real-time packaging image to the user terminal 305 bound to the identification code, so that the user 306 can view the real-time packaging image. If the user 306 has any questions while watching the real-time packaging image, he can communicate with the packing personnel in time to solve them.

[0064] The packing information processing method disclosed in the present invention obtains the identification code of the items to be sent; in response to receiving the instruction to start packing, obtains the real-time packing image of the packing personnel packing the items to be sent; and synchronizes the real-time packing image to the user terminal bound to the identification code so that the user can view the real-time packing image, thereby effectively improving the safety and standardization of packing.

[0065] Figure 4 The flowchart 400 of an embodiment of the packaging information processing method that can be applied to the present application is shown. In this embodiment, the packaging information processing method includes the following steps:

[0066] Step 401, obtaining the identification code of the item to be sent.

[0067] In this embodiment, the implementation details and technical effects of step 401 can refer to the description of step 201 and will not be repeated here.

[0068] Step 402, in response to receiving an instruction to start packing, obtaining a real-time image of the packing personnel packing the items to be shipped.

[0069] In this embodiment, the implementation details and technical effects of step 402 can refer to the description of step 202 and will not be repeated here.

[0070] Step 403: synchronize the packaged real-time image to the user terminal bound to the identification code, so that the user can view the packaged real-time image.

[0071] In this embodiment, the implementation details and technical effects of step 403 may refer to the description of step 203 and will not be repeated here.

[0072] Step 404, in response to receiving the instruction of the communication packaging step sent by the user, opening the voice and / or video communication between the packaging personnel and the user.

[0073] In this embodiment, during the real-time image acquisition process, the execution entity may monitor the communication packaging step instructions sent by the user in real time or periodically. In response to receiving the communication packaging step instructions sent by the user, the execution entity may open voice and / or video communication between the packaging personnel and the user.

[0074] Specifically, when the user is watching the real-time images of the packing personnel packing the items to be sent, if the user wants to communicate about the packing steps, he can initiate a voice call, that is, send instructions for communicating the packing steps. The execution entity responds to receiving the instructions for communicating the packing steps sent by the user and opens voice communication between the packing personnel and the user.

[0075] from Figure 4 It can be seen that Figure 2 Compared with the corresponding embodiments, the process 400 of the packaging information processing method in this embodiment reflects the opening of voice and / or video communication between the packaging personnel and the user in response to the communication packaging step instructions received from the user. This method helps to adjust the packaging steps according to user needs in a timely manner, further improving the security and standardization of packaging.

[0076] Further references Figure 5 As an implementation of the methods shown in the above figures, the present application provides an embodiment of a packaging information processing device, and the device embodiment is similar to Figure 2 Corresponding to the method embodiment shown, the device can be specifically applied to various electronic devices.

[0077] like Figure 5 As shown, the packaging information processing device 500 of this embodiment includes: an acquisition module 501, a packaging module 502 and a synchronization module 503.

[0078] The acquisition module 501 may be configured to acquire an identification code of the item to be sent.

[0079] The packing module 502 may be configured to obtain a real-time image of the packing personnel packing the items to be shipped in response to receiving an instruction to start packing.

[0080] The synchronization module 503 may be configured to synchronize the packaged real-time image to the user terminal bound to the identification code, so that the user can view the packaged real-time image.

[0081] In some optional aspects of this embodiment, the device further includes: a communication module configured to initiate voice and / or video communication between the packaging personnel and the user in response to receiving an instruction of a communication packaging step sent by the user.

[0082] In some optional modes of this embodiment, the device also includes: an operation module, which is configured to obtain standard operation nodes included in the standard operation procedure of the packing operation; in the process of packing the items to be sent, according to the standard operation nodes, identify the actual operation nodes of the packing personnel in the packing operation process; according to the operation specifications of the standard operation nodes and the operation methods of the actual operation nodes, output voice prompt information.

[0083] In some optional embodiments of this embodiment, the device also includes: a payment module, which is configured to obtain the weighing result of the packaged items to be sent in response to receiving an instruction to complete the packaging, and send the weighing result to a user terminal bound to the identification code for the user to perform a payment operation.

[0084] In some optional embodiments of this embodiment, the device also includes: a recording and broadcasting module, which is configured to generate a packaged video recording and broadcasting segment based on the packaged real-time image in response to receiving an instruction to complete packaging, and send the packaged video recording and broadcasting segment to a user terminal bound to the identification code for the user to view the packaged video recording and broadcasting segment.

[0085] In some optional aspects of this embodiment, the device further includes: a prompt module configured to send packaging prompt information to the user terminal bound to the identification code in response to receiving an instruction to start packaging.

[0086] In some optional aspects of this embodiment, the synchronization module is further configured to synchronize the packaged real-time image to a user terminal bound to the identification code through a mailing applet so that the user can view the packaged real-time image.

[0087] Further references Figure 6a , the present application provides an embodiment of a packaging information processing system.

[0088] In this embodiment, the system includes a scanning end 601 , a collection end 602 , a control end 603 and a user end 604 .

[0089] The scanning end 601 is used to obtain the identification code of the item to be sent and send the identification code to the control end.

[0090] The collection terminal 602 is used to obtain the real-time packaging image of the packaging personnel packaging the items to be sent, and send the real-time packaging image to the control terminal.

[0091] The control terminal 603 is used to execute the packaging information processing method described in the above embodiment 2.

[0092] The user end 604 is used to receive and play the packaged real-time image sent by the control end.

[0093] In a specific example, Figure 6b As shown in the figure, when a sender has a need to send a parcel, the sender can place an order through the parcel delivery app and fill in the basic information required for placing an order, i.e. the parcel delivery information. After receiving the parcel delivery information from the user, the pickup personnel will pick up the parcel at the door and pack it. If the on-site packing cannot be completed, the pickup personnel can take the items to be sent back to the station for packing.

[0094] After arriving at the station, the packers can place the items to be sent in the designated area to wait for packing. First, the control end can scan the items to be sent through the scanning device of the scanning end, such as a barcode scanner, to obtain the identification code of the items to be sent. In response to the failure of scanning, the control end can further scan the items to be sent through the scanning device; in response to the success of scanning, the control end can further monitor the instruction to start packing, and send a prompt message to the user end's mailing applet bound to the identification code to prompt the user to watch the real-time packaging image of the items to be sent in time; in response to monitoring the instruction to start packing, the control end can obtain the real-time packaging image of the packers in the designated area packing the items to be sent through the image acquisition device of the acquisition end, such as the camera of the monitoring device, and synchronize the real-time packaging image to the user end's mailing applet bound to the identification code for the user to view the real-time packaging image. The user can enter the playback interface of the real-time packaging image of the items to be sent by clicking on the prompt message.

[0095] While the user is watching the real-time images of the packing personnel packing the items to be sent, if the user wants to communicate about the packing steps, he can initiate a voice call through the user end, that is, send instructions for communicating the packing steps. In response to receiving the instructions for communicating the packing steps sent by the user, the control end opens voice and / or video communication between the packing personnel and the user.

[0096] Here, the real-time packaging image may include: packaging the items to be sent and weighing the packaged items to be sent. During the packaging process of the items to be sent, the control end can identify each node of the packaging operation of the packer according to the standard packaging operating procedures, and output voice prompt information for each node to improve the standardization of packaging.

[0097] In response to receiving the instruction of packaging completion, the control end can obtain the weighing result of the item to be sent, and send the weighing result to the user end for the user to perform the payment operation. After packaging and weighing the item to be sent, the packer can input the instruction of packaging completion to the control end. In response to receiving the instruction of packaging completion, the control end generates a packaging video clip based on the real-time packaging image, and sends the packaging video clip to the shipping applet in the user end bound to the identification code, so that the user can view the packaging video clip.

[0098] After receiving the packaged video recording segment, the user can click on the packaged video recording segment to watch the packaged video playback.

[0099] It should be understood that Figure 6a The number of scanning terminals 601, collecting terminals 602, control terminals 603 and user terminals 604 is only for illustration. Any number of scanning terminals, collecting terminals, control terminals and user terminals may be provided according to implementation requirements.

[0100] It should be noted that the collection, collection, updating, analysis, processing, use, transmission, storage and other aspects of user personal information involved in the technical solution of this disclosure are in compliance with the provisions of relevant laws and regulations, are used for legitimate purposes, and do not violate public order and good morals. Necessary measures are taken for user personal information to prevent illegal access to user personal information data and maintain the security of user personal information, network security and national security.

[0101] According to an embodiment of the present application, the present application also provides an electronic device and a readable storage medium.

[0102] like Figure 7 , is a block diagram of an electronic device according to the packaging information processing method of an embodiment of the present application.

[0103] 700 is a block diagram of an electronic device according to a packaging information processing method of an embodiment of the present application. The electronic device is intended to represent various forms of digital computers, such as laptop computers, desktop computers, workbenches, personal digital assistants, servers, blade servers, mainframe computers, and other suitable computers. The electronic device can also represent various forms of mobile devices, such as personal digital processing, cellular phones, smart phones, wearable devices, and other similar computing devices. The components shown herein, their connections and relationships, and their functions are merely examples, and are not intended to limit the implementation of the present application described herein and / or required.

[0104] like Figure 7As shown, the electronic device includes: one or more processors 701, a memory 702, and interfaces for connecting various components, including high-speed interfaces and low-speed interfaces. The various components are interconnected using different buses and can be installed on a common mainboard or installed in other ways as needed. The processor can process instructions executed in the electronic device, including instructions stored in or on the memory to display the graphical information of the GUI on an external input / output device (such as a display device coupled to the interface). In other embodiments, if necessary, multiple processors and / or multiple buses can be used together with multiple memories and multiple memories. Similarly, multiple electronic devices can be connected, and each device provides some necessary operations (for example, as a server array, a group of blade servers, or a multi-processor system). Figure 7 A processor 701 is taken as an example.

[0105] The memory 702 is a non-transient computer-readable storage medium provided in the present application. The memory stores instructions executable by at least one processor to enable the at least one processor to perform the packaging information processing method provided in the present application. The non-transient computer-readable storage medium of the present application stores computer instructions, which are used to enable a computer to perform the packaging information processing method provided in the present application.

[0106] The memory 702 is a non-transient computer-readable storage medium that can be used to store non-transient software programs, non-transient computer executable programs and modules, such as program instructions / modules corresponding to the packaged information processing method in the embodiment of the present application (for example, the attached Figure 5 The processor 701 executes various functional applications and data processing of the server by running the non-transient software programs, instructions and modules stored in the memory 702, that is, the packaging information processing method in the above method embodiment is implemented.

[0107] The memory 702 may include a program storage area and a data storage area, wherein the program storage area may store an operating system, an application required for at least one function; the data storage area may store data created by the use of the electronic device for packaged information processing, etc. In addition, the memory 702 may include a high-speed random access memory, and may also include a non-transient memory, such as at least one disk storage device, a flash memory device, or other non-transient solid-state storage device. In some embodiments, the memory 702 may optionally include a memory remotely arranged relative to the processor 701, and these remote memories may be connected to the electronic device for packaged information processing via a network. Examples of the above-mentioned network include, but are not limited to, the Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.

[0108] The electronic device of the package information processing method may further include: an input device 703 and an output device 704. The processor 701, the memory 702, the input device 703 and the output device 704 may be connected via a bus or other means. Figure 7 The example of connecting through bus is taken in the following.

[0109] The input device 703 can receive input digital or character information, such as a touch screen, a keypad, a mouse, a track pad, a touch pad, an indicator bar, one or more mouse buttons, a track ball, a joystick, and other input devices. The output device 704 may include a display device, an auxiliary lighting device (e.g., an LED), and a tactile feedback device (e.g., a vibration motor). The display device may include, but is not limited to, a liquid crystal display (LCD), a light emitting diode (LED) display, and a plasma display. In some embodiments, the display device may be a touch screen.

[0110] Various implementations of the systems and techniques described herein can be realized in digital electronic circuit systems, integrated circuit systems, dedicated ASICs (application specific integrated circuits), computer hardware, firmware, software, and / or combinations thereof. These various implementations can include: being implemented in one or more computer programs that can be executed and / or interpreted on a programmable system including at least one programmable processor, which can be a special purpose or general purpose programmable processor that can receive data and instructions from a storage system, at least one input device, and at least one output device, and transmit data and instructions to the storage system, the at least one input device, and the at least one output device.

[0111] These computer programs (also referred to as programs, software, software applications, or code) include machine instructions for programmable processors and can be implemented using high-level procedural and / or object-oriented programming languages, and / or assembly / machine languages. As used herein, the terms "machine-readable medium" and "computer-readable medium" refer to any computer program product, device, and / or means (e.g., disk, optical disk, memory, programmable logic device (PLD)) for providing machine instructions and / or data to a programmable processor, including a machine-readable medium that receives machine instructions as a machine-readable signal. The term "machine-readable signal" refers to any signal for providing machine instructions and / or data to a programmable processor.

[0112] To provide interaction with a user, the systems and techniques described herein can be implemented on a computer having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to the user; and a keyboard and pointing device (e.g., a mouse or trackball) through which the user can provide input to the computer. Other types of devices can also be used to provide interaction with the user; for example, the feedback provided to the user can be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user can be received in any form (including acoustic input, voice input, or tactile input).

[0113] The systems and techniques described herein may be implemented in a computing system that includes back-end components (e.g., as a data server), or a computing system that includes middleware components (e.g., an application server), or a computing system that includes front-end components (e.g., a user computer with a graphical user interface or a web browser through which a user can interact with implementations of the systems and techniques described herein), or a computing system that includes any combination of such back-end components, middleware components, or front-end components. The components of the system may be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include: a local area network (LAN), a wide area network (WAN), and the Internet.

[0114] A computer system may include clients and servers. Clients and servers are generally remote from each other and usually interact through a communication network. The relationship of client and server is generated by computer programs running on respective computers and having a client-server relationship to each other.

[0115] According to the technical solution of the embodiment of the present application, the security and standardization of packaging are improved.

[0116] It should be understood that the various forms of processes shown above can be used to reorder, add or delete steps. For example, the steps recorded in this application can be executed in parallel, sequentially or in different orders, as long as the expected results of the technical solution disclosed in this application can be achieved, and this document is not limited here.

[0117] The above specific implementations do not constitute a limitation on the protection scope of this application. It should be understood by those skilled in the art that various modifications, combinations, sub-combinations and substitutions can be made according to design requirements and other factors. Any modifications, equivalent substitutions and improvements made within the spirit and principles of this application should be included in the protection scope of this application.

Claims

1. A packaging information processing method, the method comprising: Obtain the identification code of the item to be sent; In response to receiving an instruction to start packing, obtaining a real-time image of the packing personnel packing the items to be sent; The packaged real-time image is synchronized to a user terminal bound to the identification code so that the user can view the packaged real-time image.

2. The method according to claim 1, further comprising: In response to receiving an instruction of a communication packaging step sent by a user, voice and / or video communication is initiated between the packaging personnel and the user.

3. The method according to claim 1, wherein: The real-time image of the packing personnel packing the items to be sent includes: packing operations on the items to be sent and weighing operations on the items to be sent after the packing operations are completed, and the method further includes: In response to receiving the instruction of packaging completion, the weighing result of the packaged items to be sent is obtained, and the weighing result is sent to the user terminal bound to the identification code for the user to perform payment operations.

4. The method according to claim 3, further comprising: Obtain standard operation nodes included in the packaging operation standard operating procedures; During the packing operation of the items to be sent, identifying the actual operation nodes of the packing personnel during the packing operation according to the standard operation nodes; Output voice prompt information according to the operation specification of the standard operation node and the operation mode of the actual operation node.

5. The method according to claim 1, further comprising: In response to receiving the instruction of packaging completion, a packaged video recording and broadcasting segment is generated according to the packaged real-time image, and the packaged video recording and broadcasting segment is sent to the user terminal bound to the identification code for the user to view the packaged video recording and broadcasting segment.

6. The method according to claim 1, further comprising: In response to receiving an instruction to start packing, packing prompt information is sent to a user terminal bound to the identification code, wherein the packing prompt information is used to indicate that the items to be sent are about to be packed.

7. The method according to any one of claims 1 to 6, wherein: The step of synchronizing the packaged real-time image to a user terminal bound to the identification code so that the user can view the packaged real-time image includes: The real-time packaging image is synchronized to the user terminal bound to the identification code through the mailing applet, so that the user can view the real-time packaging image.

8. A packaging information processing device, the device comprising: An acquisition module is configured to acquire an identification code of an item to be sent; A packing module is configured to obtain a real-time image of the packing personnel packing the items to be sent in response to receiving an instruction to start packing; The synchronization module is configured to synchronize the packaged real-time image to a user terminal bound to the identification code so that the user can view the packaged real-time image.

9. A packaging information processing system, the system comprising: Scanning end, collection end, control end and user end, The scanning end is used to obtain the identification code of the item to be sent and send the identification code to the control end; The acquisition end is used to obtain a real-time image of the packaging personnel packing the items to be sent, and send the real-time image to the control end; The control end is used to execute the method according to any one of claims 1 to 6; The user terminal is used to receive and play the packaged real-time image sent by the control terminal.

10. An electronic device, characterized in that: include: at least one processor; as well as a memory communicatively connected to the at least one processor; wherein, The memory stores instructions executable by the at least one processor so that the at least one processor can perform the method according to any one of claims 1 to 7.

11. A non-transitory computer-readable storage medium storing computer instructions, characterized in that: The computer instructions are used to cause the computer to execute the method according to any one of claims 1 to 7.

Images