Business process standard operation application method, device and equipment and readable storage medium

Abstract

The invention relates to a business process standard operation application method and device, equipment and a readable storage medium. And according to the undertaken engineering consultation service type, obtaining a service process management and control table of the target service, determining standard work content matched with the target service, distributing the standard work content, and determining work content of each task executor. Furthermore, on-line operation is carried out on the work content based on the business process management and control table, in the operation execution process, multi-person cooperation operation is supported, achievement data can be automatically summarized, and the achievement data can be checked or handed over to a next task executor to be checked. After the task is completed, a process file and an achievement file can be automatically generated and filed. Compared with the prior art, the embodiment of the invention takes the business flow control table as a core to efficiently complete each work content according to the standard work process and automatically generate and file the work data at the same time, so that refined work and quality control are realized, and the purposes of reducing cost and improving efficiency are achieved.

Description

Technical Field

[0001] The present disclosure relates to the technical field of standardized operations for engineering consulting projects, and in particular to a method, device, equipment and readable storage medium for applying standardized operations for business processes. Background Art

[0002] At present, the working mode of engineering consulting-related businesses is mainly original traditional manual work, and most of them are completed independently by a single person. There is no unified standard for the implementation of different types of businesses in the operation process, and there is a lack of unified work templates. Some good operation experience and working methods cannot be solidified into standard operation methods.

[0003] Due to the above-mentioned problems, this approach results in many problems such as long work cycle, uncontrollable work quality, missing process data, difficult archiving of results, and inability to reuse enterprise data assets, which seriously restrict the development and progress of engineering-related businesses. Summary of the invention

[0004] In order to solve the above problems or at least partially solve the above problems, the present disclosure provides a business process standard operation application method, device, equipment and readable storage medium to facilitate standardized execution and operation management of business processes.

[0005] In a first aspect, an embodiment of the present disclosure provides a business process standard operation application method, the method comprising:

[0006] According to the type of engineering consulting business undertaken, obtain the business process control table of the target business;

[0007] Determine the standard work content matched by the target business based on the business process control table, allocate the standard work content, and determine the work content of each task executor;

[0008] Perform online operations on the work content based on the business process control table. In the process of executing the work content, write documents, take photos, record audio, upload files, and write work logs based on artificial intelligence technology;

[0009] In response to the task executors completing their respective work contents, the result data are summarized, and in response to the task executors' review operations, the result data are checked or handed over to the next task executor for inspection;

[0010] In response to the target business being executed, a process file and a result file are generated based on the result data, and the process file and the result file are archived.

[0011] In some embodiments, obtaining a business process control table of a target business according to the type of engineering consulting business undertaken includes:

[0012] Sort out the operation specifications of the target business based on the historical operation data of the target business;

[0013] Summarize the operating specifications of the target business to obtain the standard operating procedures of the target business;

[0014] The standard operating procedures of the target business are fixed to obtain a business process control table of the target business.

[0015] In some embodiments, determining the standard work content matched by the target business based on the business process control table includes:

[0016] Taking the business process control table as the core, select the target business, and cut the unselected work content in the business process control table in combination with the current project;

[0017] The selected work content in the business process control table is determined as the standard work content matched by the target business.

[0018] In some embodiments, the allocation of standard work content to determine the work content of each task executor includes:

[0019] Determine all the work contents corresponding to the target business from the standard work contents;

[0020] Allocate tasks to all work contents corresponding to the target business, and in response to the task executor confirming receipt of the assigned task, determine the work template, work key points, and experience and skills for each work content.

[0021] In some embodiments, each of the work contents includes receiving information, confirming editing work requirements, on-site survey, calculating quantity and pricing, and compiling results.

[0022] In some embodiments, performing online operation on the work content based on the business process control table includes:

[0023] Based on the work templates, work key points, experience and skills of each work content, the work content is performed online.

[0024] In some embodiments, the method further comprises:

[0025] Monitor the completion progress and quality of the target business in real time to ensure the normal progress of the business process.

[0026] In a second aspect, an embodiment of the present disclosure provides a business process standard operation application device, the device comprising:

[0027] The acquisition module is used to obtain the business process control table of the target business according to the type of engineering consulting business undertaken;

[0028] A determination module is used to determine the standard work content matched by the target business based on the business process control table, and to allocate the standard work content to determine the work content of each task executor;

[0029] A processing module, used to perform online operations on the work content based on the business process control table, and to write files, take photos, record audio, upload files, and write work logs based on artificial intelligence technology during the execution of the work content;

[0030] The inspection module is used to summarize the achievement data in response to the task executors completing their respective work contents, and in response to the task executors' review operations, inspect the achievement data or hand it over to the next task executor for inspection;

[0031] The generation module is used to generate a process file and a result file based on the result data in response to the completion of the target business execution, and archive the process file and the result file.

[0032] In a third aspect, an embodiment of the present disclosure provides an electronic device, including:

[0033] Memory;

[0034] Processor; and

[0035] Computer programs;

[0036] The computer program is stored in the memory and is configured to be executed by the processor to implement the method as described in the first aspect.

[0037] In a fourth aspect, an embodiment of the present disclosure provides a computer-readable storage medium having a computer program stored thereon, wherein the computer program is executed by a processor to implement the method as described in the first aspect.

[0038] In a fifth aspect, an embodiment of the present disclosure further provides a computer program product, which includes a computer program or instructions, and when the computer program or instructions are executed by a processor, the method described in the first aspect is implemented.

[0039] The business process standard operation application method, device, equipment and readable storage medium provided by the embodiment of the present disclosure obtain the business process control table of the target business according to the type of engineering consulting business undertaken, determine the standard work content matched by the target business based on the business process control table, and distribute the standard work content to determine the work content of each task executor. Further, the work content is operated online based on the business process control table. In the process of executing the work content, files are written, photos are taken, recordings are made, files are uploaded, and work logs are written based on artificial intelligence technology. In response to the task executors completing their respective work content, the result data are summarized, and in response to the review operation of the task executors, the result data are checked or handed over to the next task executor for inspection. Then, for each work content, process files and result files are generated, and the process files and result files are archived. Compared with the prior art, the embodiment of the present disclosure solidifies and forms a standard business process control table for traditional inefficient and unregulated businesses, and takes the business flow control table as the core to realize the efficient completion of each work content according to the standard workflow, while automatically generating and archiving the operation data, realizing refined operation and quality control, and achieving the purpose of reducing costs and increasing efficiency. BRIEF DESCRIPTION OF THE DRAWINGS

[0040] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and, together with the description, serve to explain the principles of the present disclosure.

[0041] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, for ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative labor.

[0042] Figure 1 A flowchart of a business process standard operation application method provided by an embodiment of the present disclosure;

[0043] Figure 2 A flowchart of a business process standard operation application method provided by another embodiment of the present disclosure;

[0044] Figure 3 A flowchart of a business process standard operation application method provided by another embodiment of the present disclosure;

[0045] Figure 4 A schematic diagram of the structure of a business process standard operation application device provided by an embodiment of the present disclosure;

[0046] Figure 5 A schematic diagram of the structure of an electronic device provided in an embodiment of the present disclosure. DETAILED DESCRIPTION

[0047] In order to more clearly understand the above-mentioned objectives, features and advantages of the present disclosure, the scheme of the present disclosure will be further described below. It should be noted that the embodiments of the present disclosure and the features in the embodiments can be combined with each other without conflict.

[0048] In the following description, many specific details are set forth to facilitate a full understanding of the present disclosure, but the present disclosure may also be implemented in other ways different from those described herein; it is obvious that the embodiments in the specification are only part of the embodiments of the present disclosure, rather than all of the embodiments.

[0049] At present, the working mode of engineering consulting-related businesses is mainly original traditional manual work, and most of them are completed independently by a single person. There is no unified standard for the implementation of different types of businesses in the operation process, and there is a lack of unified work templates. Some good operation experience and working methods cannot be solidified into standard operation methods.

[0050] Due to the above-mentioned problems, this approach results in many problems such as long work cycle, uncontrollable work quality, missing process data, difficult archiving of results, and inability to reuse enterprise data assets, which seriously restrict the development and progress of engineering-related businesses.

[0051] To address this problem, an embodiment of the present disclosure provides a business process standard operation application method, which is introduced below in conjunction with a specific embodiment.

[0052] Figure 1 A flow chart of a method for applying standard operations for business processes provided in an embodiment of the present disclosure. The executor of the method is an electronic device. The electronic device may be a portable mobile device such as a smart phone, a tablet computer, or a laptop computer; or it may be a fixed device such as a personal computer or a server, wherein the server may be a single server or a server cluster, and the server cluster may be a distributed cluster or a centralized cluster. The method may be applied to scenarios for managing business processes. It is understandable that the method for applying standard operations for business processes provided in an embodiment of the present disclosure may also be applied in other scenarios.

[0053] Below Figure 1 The following is an introduction to the business process standard operation application method shown in the figure. The specific steps of this method are as follows:

[0054] S101. Obtain the business process control table of the target business according to the type of engineering consulting business undertaken.

[0055] In this step, the electronic device obtains the business process control table of the target business according to the type of engineering consulting business undertaken. Optionally, the target business includes but is not limited to engineering measurement, pricing, engineering settlement review, and engineering management audit.

[0056] S102: Determine the standard work content matched by the target business based on the business process control table, allocate the standard work content, and determine the work content of each task executor.

[0057] After obtaining the business process control table of the target business, the electronic device determines the standard work content matched by the target business according to the business process control table, allocates the standard work content, and determines the work content of each task executor.

[0058] S103, performing online operations on the work content based on the business process control table, and in the process of executing the work content, writing documents, taking photos, recording, uploading files, and writing work logs based on artificial intelligence technology.

[0059] In this step, the electronic device uses artificial intelligence technology to automatically create most of the files for the various work contents, including but not limited to writing files, taking photos, recording, uploading files, and writing work logs.

[0060] S104, in response to the task executors completing their respective work contents, summarizing the achievement data, and in response to the task executors' review operations, checking the achievement data or handing it over to the next task executor for inspection.

[0061] In this step, the task executors will perform their respective work content, and the electronic device will automatically collect and summarize the result data in response to the task executors completing their respective work content. The result data is the work process and work results of the task executors performing the work content. Further, the task executors will review the result data, and in response to the task executors' review operation, the result data will be checked or handed over to the next task executor for inspection to ensure the accuracy of the result data. In some embodiments, in response to the task executors' review operation, the result data is checked, and after the inspection, it is handed over to the next task executor for inspection.

[0062] S105 . In response to completion of the target business execution, generate a process file and a result file based on the result data, and archive the process file and the result file.

[0063] In this step, when the target business is completed, the electronic device will respond to the completion of the target business execution, generate a process file and a result file based on the result data, and archive the process file and the result file, thereby automatically generating and archiving the operation data and accumulating and settling the historical data.

[0064] The disclosed embodiment obtains the business process control table of the target business according to the type of engineering consulting business undertaken, determines the standard work content matched by the target business based on the business process control table, allocates the standard work content, and determines the work content of each task executor. Furthermore, the work content is operated online based on the business process control table. In the process of executing the work content, documents are written, photos are taken, recordings are made, files are uploaded, and work logs are written based on artificial intelligence technology. In response to the task executors completing their respective work content, the results data are summarized, and in response to the task executors' review operations, the results data are checked or handed over to the next task executor for inspection. Then, in response to the completion of the target business execution, process files and result files are generated based on the result data, and the process files and result files are archived. Compared with the prior art, the disclosed embodiments solidify the traditional inefficient and unregulated business and form a standard business process control table, breaking through the traditional business working mode, upgrading the manual operation mode to online automatic operation, and using the business process control table as the main core technology to achieve efficient completion of each work content according to the standard workflow, while automatically generating and archiving the operation data, realizing refined operation and quality control, and achieving the purpose of reducing costs and increasing efficiency.

[0065] Figure 2 A flowchart of a business process standard operation application method provided by another embodiment of the present disclosure is as follows: Figure 2 As shown, the method includes the following steps:

[0066] S201. Sort out the operation specifications of the target business based on the historical operation data of the target business.

[0067] In this step, the electronic device sorts out the operation process of the target business according to the historical operation data of the target business, obtains the operation specification of the target business, that is, forms an operation guide for the target business, thereby standardizing the processing of the target business. Specifically, by collecting a large amount of traditional manual operation project data, sorting out these data, the operation specification of the target business is obtained.

[0068] S202: Summarize the operation specifications of the target business to obtain a standard operation process of the target business.

[0069] In this step, the electronic device summarizes the operation specifications of the target business to obtain the standard operation process of the target business.

[0070] S203: Fix the standard operating procedure of the target business to obtain a business process control table of the target business.

[0071] Furthermore, the electronic device fixes the standard operating procedure of the target business to obtain a business process control table of the target business, that is, solidifies it into a standard business process control table.

[0072] S204: Taking the business process control table as the core, select the target business, and cut the unselected work content in the business process control table in combination with the current project.

[0073] S205: Determine the selected work content in the business process control table as the standard work content matched by the target business.

[0074] In S204-S205, with the standard business process control table as the core, the unselected work content in the business process control table is trimmed in combination with the current engineering project, and further, the selected work content in the business process control table is determined as the standard work content matching the target business.

[0075] S206. Allocate standard work content and determine the work content of each task executor.

[0076] Optional. Work content includes but is not limited to receiving information, confirming editing and review work requirements, on-site surveys, calculating quantities and prices, and compiling results.

[0077] In some embodiments, S206 includes but is not limited to S2061 and S2062:

[0078] S2061. Determine all operation contents corresponding to the target business from the standard operation contents.

[0079] S2062. Allocate tasks for all work contents corresponding to the target business, and in response to the task executor confirming receipt of the assigned task, determine the work template, work key points, and experience and skills for each work content.

[0080] In some embodiments, the relevant information of each work content includes at least the task executor, execution time, input business information, and output business information of the job node, which is not specifically limited here.

[0081] S207. Perform online operations on the work content based on the business process control table. In the process of executing the work content, write documents, take photos, record audio, upload files, and write work logs based on artificial intelligence technology.

[0082] Specifically, the implementation process and principle of S207 and S103 are the same, and will not be repeated here.

[0083] S208. In response to the task executors completing their respective work contents, the achievement data are summarized, and in response to the task executors' review operations, the achievement data are checked or handed over to the next task executor for inspection.

[0084] Specifically, the implementation process and principle of S208 and S104 are the same, and will not be repeated here.

[0085] S209: In response to the target business being executed, generating a process file and a result file based on the result data, and archiving the process file and the result file.

[0086] Specifically, the implementation process and principle of S209 and S105 are the same, and will not be repeated here.

[0087] Compared with the prior art, the disclosed embodiment combs the operation specifications of the target business based on the historical operation data of the target business, summarizes the operation specifications of the target business, obtains the standard operation process of the target business, fixes the standard operation process of the target business, and obtains the business process control table of the target business. Further, with the business process control table as the core, the target business is selected, and the unselected work content in the business process control table is cut in combination with the current engineering project, and the selected work content in the business process control table is determined as the standard work content matched by the target business, and the standard work content is allocated to determine the work content of each task executor. Next, the work content is online-operated based on the business process control table, and in the process of executing the work content, files are written, photos are taken, recordings are made, files are uploaded, and work logs are written based on artificial intelligence technology. Next, in response to the task executors completing their respective work content, the result data are summarized, and in response to the task executors' review operations, the result data are checked or handed over to the next task executor for inspection, and finally, process files and result files are generated based on the result data, and the process files and result files are archived. The disclosed embodiments solidify the traditional inefficient and unregulated businesses and form a standard business process control table, breaking through the traditional business working methods, upgrading the manual operation mode to online automatic operation, and using the business process control table as the main core technology to realize online and intelligent operations according to different operation types; automatically generate and archive operation data, realize the accumulation and sedimentation of historical data, and refine progress and quality control, so as to achieve the purpose of reducing costs and increasing efficiency.

[0088] Figure 3 A flowchart of a business process standard operation application method provided by another embodiment of the present disclosure is as follows: Figure 3 As shown, the method includes the following steps:

[0089] S301. Obtain the business process control table of the target business according to the type of engineering consulting business undertaken.

[0090] Specifically, the implementation process and principle of S301 and S101 are the same, and will not be repeated here.

[0091] S302: Determine the standard work content matched by the target business based on the business process control table, allocate the standard work content, and determine the work content of each task executor.

[0092] Specifically, the implementation process and principle of S302 and S102 are the same, and will not be repeated here.

[0093] S303. Based on the work template, work key points, and experience and skills of each work content, the work content is performed online.

[0094] S304. In the process of executing the work content, write documents, take photos, record audio, upload files, and write work logs based on artificial intelligence technology.

[0095] S305. In response to the task executors completing their respective work contents, the achievement data are summarized, and in response to the task executors' review operations, the achievement data are checked or handed over to the next task executor for inspection.

[0096] Specifically, the implementation process and principle of S305 and S104 are the same, and will not be repeated here.

[0097] S306 . In response to completion of the target business execution, generate a process file and a result file based on the result data, and archive the process file and the result file.

[0098] Specifically, the implementation process and principle of S306 and S105 are the same, and will not be repeated here.

[0099] S307: Monitor the completion progress and quality of the target business in real time to ensure the normal progress of the business process.

[0100] In this step, the completion progress and quality of the target business can be monitored in real time, so as to better achieve collaborative work and management and ensure the normal advancement of the business process.

[0101] The disclosed embodiment obtains the business process control table of the target business according to the type of engineering consulting business undertaken, determines the standard work content matched by the target business based on the business process control table, distributes the standard work content, and determines the work content of each task executor. Furthermore, based on the work template, work points, and experience and skills of each work content, the work content is operated online. In the process of executing the work content, documents are written, photos are taken, recordings are made, files are uploaded, and work logs are written based on artificial intelligence technology. In response to the task executors completing their respective work content, the result data are summarized, and in response to the task executors' review operations, the result data are checked or handed over to the next task executor for inspection. Then, for each work content, process files and result files are generated, and the process files and result files are archived. The completion progress and completion quality of the target business are monitored in real time to ensure the normal advancement of the business process. Compared with the prior art, the disclosed embodiments solidify the traditional inefficient and unregulated business and form a standard business process control table, breaking through the traditional business working mode, upgrading the manual operation mode to online automatic operation, and using the business process control table as the main core technology to automatically generate and archive operation data according to operation templates, operation points, and experience and skills, realize the accumulation and sedimentation of historical data, and refine progress and quality control, so as to achieve the purpose of reducing costs and increasing efficiency.

[0102] Figure 4 The business process management device provided in the embodiment of the present disclosure is a schematic diagram of the structure of the business process management device. The business process management device may be the electronic device described in the above embodiment, or the business process management device may be a component or assembly in the electronic device. The business process management device provided in the embodiment of the present disclosure may execute the processing flow provided in the business process management method embodiment, such as Figure 4As shown, the business process management device 40 includes: an acquisition module 41, a determination module 42, a processing module 43, an inspection module 44, and a generation module 45; wherein the acquisition module 41 is used to obtain the business process control table of the target business according to the type of engineering consulting business undertaken; the determination module 42 is used to determine the standard work content matched by the target business based on the business process control table, and allocate the standard work content to determine the work content of each task executor; the processing module 43 is used to perform online operations on the work content based on the business process control table, and in the process of executing the work content, write files, take photos, record, upload files, and write work logs based on artificial intelligence technology; the inspection module 44 is used to respond to the task executors completing their respective work contents, summarize the results data, and respond to the task executors' review operations, Check the results data or hand over it to the next task executor for inspection; the generation module 45 is used to respond to the completion of the target business execution, generate process files and result files based on the result data, and archive the process files and the result files.

[0103] Optionally, when the acquisition module 41 obtains the business process control table of the target business according to the type of engineering consulting business undertaken, it is specifically used for: sorting out the operating specifications of the target business based on the historical operation data of the target business; summarizing the operating specifications of the target business to obtain the standard operating procedures of the target business; and fixing the standard operating procedures of the target business to obtain the business process control table of the target business.

[0104] Optionally, when the determination module 42 determines the standard work content that matches the target business based on the business process control table, it is specifically used to: select the target business with the business process control table as the core, and tailor the unselected work content in the business process control table in combination with the current engineering project; determine the selected work content in the business process control table as the standard work content that matches the target business.

[0105] Optionally, when the determination module 42 allocates standard work content and determines the work content of each task executor, it is specifically used to: determine all work content corresponding to the target business from the standard work content; assign tasks to all work content corresponding to the target business, and in response to the task executor confirming receipt of the assigned task, determine the work template, work key points, and experience and skills for each work content.

[0106] Optionally, each work content includes receiving information, confirming editing and review work requirements, on-site investigation, calculating quantity and pricing, and compiling results.

[0107] Optionally, when the processing module 43 performs online operations on the work content based on the business process control table, it is specifically used to: perform online operations on the work content based on the work template, work points, and experience and skills of each work content.

[0108] Optionally, the business process management device 40 further includes: a monitoring module 46; the monitoring module 46 is used to monitor the completion progress and completion quality of the target business in real time to ensure the normal advancement of the business process.

[0109] Figure 4 The business process management device of the illustrated embodiment can be used to execute the technical solution of the above-mentioned method embodiment. Its implementation principle and technical effect are similar and will not be repeated here.

[0110] Figure 5 Schematic diagram of the structure of an electronic device in the embodiment of the present disclosure. Figure 5 , which shows a structural schematic diagram of an electronic device 600 suitable for implementing the embodiments of the present disclosure. Figure 5 The electronic device shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present disclosure.

[0111] like Figure 5 As shown, the electronic device 600 may include a processing device (e.g., a central processing unit, a graphics processing unit, etc.) 601, which can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM) 602 or a program loaded from a storage device 608 into a random access memory (RAM) 603 to implement the business process management method of the embodiment described in the present disclosure. In the RAM 603, various programs and data required for the operation of the electronic device 600 are also stored. The processing device 601, the ROM 602, and the RAM 603 are connected to each other via a bus 604. An input / output (I / O) interface 605 is also connected to the bus 604.

[0112] Typically, the following devices may be connected to the I / O interface 605: an input device 606 including, for example, a touch screen, a touch pad, a keyboard, a mouse, a camera, a microphone, an accelerometer, a gyroscope, etc.; an output device 607 including, for example, a liquid crystal display (LCD), a speaker, a vibrator, etc.; a storage device 608 including, for example, a magnetic tape, a hard disk, etc.; and a communication device 609. The communication device 609 may allow the electronic device 600 to communicate with other devices wirelessly or by wire to exchange data. Although Figure 5 The electronic device 600 is shown with various devices, but it should be understood that it is not required to implement or possess all the devices shown. More or fewer devices may be implemented or possessed instead.

[0113] In particular, according to an embodiment of the present disclosure, the process described above with reference to the flowchart can be implemented as a computer software program. For example, an embodiment of the present disclosure includes a computer program product, which includes a computer program carried on a non-transitory computer-readable medium, and the computer program contains a program code for executing the method shown in the flowchart, thereby implementing the business process management method as described above. In such an embodiment, the computer program can be downloaded and installed from the network through the communication device 609, or installed from the storage device 608, or installed from the ROM 602. When the computer program is executed by the processing device 601, the above-mentioned functions defined in the method of the embodiment of the present disclosure are executed.

[0114] It should be noted that the computer-readable medium disclosed above may be a computer-readable signal medium or a computer-readable storage medium or any combination of the above two. The computer-readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or device, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In the present disclosure, a computer-readable storage medium may be any tangible medium containing or storing a program that may be used by or in combination with an instruction execution system, device or device. In the present disclosure, a computer-readable signal medium may include a data signal propagated in a baseband or as part of a carrier wave, in which a computer-readable program code is carried. This propagated data signal may take a variety of forms, including but not limited to an electromagnetic signal, an optical signal, or any suitable combination of the above. The computer readable signal medium may also be any computer readable medium other than a computer readable storage medium, which may send, propagate or transmit a program for use by or in conjunction with an instruction execution system, apparatus or device. The program code contained on the computer readable medium may be transmitted using any suitable medium, including but not limited to: wires, optical cables, RF (radio frequency), etc., or any suitable combination of the above.

[0115] In some embodiments, the client and the server may communicate using any currently known or future developed network protocol such as HTTP (HyperText Transfer Protocol), and may be interconnected with any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), an internet (e.g., the Internet), and a peer-to-peer network (e.g., an ad hoc peer-to-peer network), as well as any currently known or future developed network.

[0116] The computer-readable medium may be included in the electronic device, or may exist independently without being incorporated into the electronic device.

[0117] The computer-readable medium carries one or more programs. When the one or more programs are executed by the electronic device, the electronic device:

[0118] According to the type of engineering consulting business undertaken, obtain the business process control table of the target business;

[0119] Determine the standard work content matched by the target business based on the business process control table, allocate the standard work content, and determine the work content of each task executor;

[0120] Perform online operations on the work content based on the business process control table. In the process of executing the work content, write documents, take photos, record audio, upload files, and write work logs based on artificial intelligence technology;

[0121] In response to the task executors completing their respective work contents, the result data are summarized, and in response to the task executors' review operations, the result data are checked or handed over to the next task executor for inspection;

[0122] In response to the target business being executed, a process file and a result file are generated based on the result data, and the process file and the result file are archived.

[0123] Optionally, when the above one or more programs are executed by the electronic device, the electronic device may also execute other steps described in the above embodiments.

[0124] Computer program code for performing the operations of the present disclosure may be written in one or more programming languages ​​or a combination thereof, including, but not limited to, object-oriented programming languages, such as Java, Smalltalk, C++, and conventional procedural programming languages, such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as a separate software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In cases involving a remote computer, the remote computer may be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., through the Internet using an Internet service provider).

[0125] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present disclosure. In this regard, each square box in the flow chart or block diagram can represent a module, a program segment or a part of a code, and the module, the program segment or a part of the code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some implementations as replacements, the functions marked in the square box can also occur in a sequence different from that marked in the accompanying drawings. For example, two square boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each square box in the block diagram and / or flow chart, and the combination of the square boxes in the block diagram and / or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0126] The units involved in the embodiments described in the present disclosure may be implemented by software or hardware, wherein the name of a unit does not, in some cases, limit the unit itself.

[0127] The functions described above herein may be performed at least in part by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips (SOCs), complex programmable logic devices (CPLDs), and the like.

[0128] In the context of the present disclosure, a machine-readable medium may be a tangible medium that may contain or store a program for use by or in conjunction with an instruction execution system, device, or equipment. A machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, device, or equipment, or any suitable combination of the foregoing. A more specific example of a machine-readable storage medium may include an electrical connection based on one or more lines, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

[0129] The above description is only a preferred embodiment of the present disclosure and an explanation of the technical principles used. Those skilled in the art should understand that the scope of disclosure involved in the present disclosure is not limited to the technical solutions formed by a specific combination of the above technical features, but should also cover other technical solutions formed by any combination of the above technical features or their equivalent features without departing from the above disclosed concept. For example, the above features are replaced with the technical features with similar functions disclosed in the present disclosure (but not limited to) by each other to form a technical solution.

[0130] In addition, although each operation is described in a specific order, this should not be understood as requiring these operations to be performed in the specific order shown or in a sequential order. Under certain circumstances, multitasking and parallel processing may be advantageous. Similarly, although some specific implementation details are included in the above discussion, these should not be interpreted as limiting the scope of the present disclosure. Some features described in the context of a separate embodiment can also be implemented in a single embodiment in combination. On the contrary, the various features described in the context of a single embodiment can also be implemented in multiple embodiments individually or in any suitable sub-combination mode.

[0131] Although the subject matter has been described in language specific to structural features and / or methodological logical actions, it should be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or actions described above. On the contrary, the specific features and actions described above are merely example forms of implementing the claims.

Claims

1. A business process standard operation application method, characterized in that: The method comprises: According to the type of engineering consulting business undertaken, obtain the business process control table of the target business; Determine the standard work content matched by the target business based on the business process control table, allocate the standard work content, and determine the work content of each task executor; Perform online operations on the work content based on the business process control table. In the process of executing the work content, write documents, take photos, record audio, upload files, and write work logs based on artificial intelligence technology; In response to the task executors completing their respective work contents, the result data are summarized, and in response to the task executors' review operations, the result data are checked or handed over to the next task executor for inspection; In response to the target business being executed, a process file and a result file are generated based on the result data, and the process file and the result file are archived.

2. The method according to claim 1, characterized in that: According to the type of engineering consulting business undertaken, the business process control table of the target business is obtained, including: Sort out the operation specifications of the target business based on the historical operation data of the target business; Summarize the operating specifications of the target business to obtain the standard operating procedures of the target business; The standard operating procedures of the target business are fixed to obtain a business process control table of the target business.

3. The method according to claim 1, characterized in that The determining the standard work content matched by the target business based on the business process control table includes: Taking the business process control table as the core, select the target business, and cut the unselected work content in the business process control table in combination with the current project; The selected work content in the business process control table is determined as the standard work content matched by the target business.

4. The method according to claim 1, characterized in that The standard work content is allocated to determine the work content of each task executor, including: Determine all the work contents corresponding to the target business from the standard work contents; Allocate tasks to all work contents corresponding to the target business, and in response to the task executor confirming receipt of the assigned task, determine the work template, work key points, and experience and skills for each work content.

5. The method according to claim 4, characterized in that The content of each work includes receiving information, confirming editing and review work requirements, on-site survey, calculating quantity and pricing, and compiling results.

6. The method according to claim 1, characterized in that The online operation of the work content based on the business process control table includes: Based on the work templates, work key points, experience and skills of each work content, the work content is performed online.

7. The method according to claim 1, characterized in that The method further comprises: Monitor the completion progress and quality of the target business in real time to ensure the normal progress of the business process.

8. A business process standard operation application device, characterized in that: include: The acquisition module is used to obtain the business process control table of the target business according to the type of engineering consulting business undertaken; A determination module is used to determine the standard work content matched by the target business based on the business process control table, and to allocate the standard work content to determine the work content of each task executor; A processing module, used to perform online operations on the work content based on the business process control table, and to write files, take photos, record audio, upload files, and write work logs based on artificial intelligence technology during the execution of the work content; The inspection module is used to summarize the achievement data in response to the task executors completing their respective work contents, and in response to the task executors' review operations, inspect the achievement data or hand it over to the next task executor for inspection; The generation module is used to generate a process file and a result file based on the result data in response to the completion of the target business execution, and archive the process file and the result file.

9. An electronic device, characterized in that: include: Memory; processor; as well as Computer programs; The computer program is stored in the memory and is configured to be executed by the processor to implement the method according to any one of claims 1 to 7.

10. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the computer program is executed by a processor, the method according to any one of claims 1 to 7 is implemented.

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