Control method of vending cabinet, vending device, vending cabinet and storage medium

Abstract

The invention provides a vending cabinet control method, a vending device, a vending cabinet and a storage medium. The control method comprises the following steps: acquiring an abnormal delivery condition of a commodity; the commodity abnormal information is pushed to the user; shooting a picture containing the commodity and sending the picture to a cloud platform; analyzing the abnormal type of the commodity in the picture and selecting a corresponding solution from the solutions; if the solution time of the corresponding solution exceeds a first preset time, executing a shipment instruction of a standby commodity which is abnormally shipped; the commodity can be normally delivered through the second shelf and the second delivery channel when the commodity is abnormal, and the shopping experience of a user is improved.

Description

Technical Field

[0001] The present application relates to the technical field of vending machines, and more specifically, to a vending machine control method, a vending machine, a vending machine and a storage medium. Background Art

[0002] Currently, vending machines on the market may experience abnormal situations during the sales process, making it impossible to sell goods normally. The solution is often to directly refund and display the abnormal situation of the vending machine, resulting in a poor user experience. Summary of the invention

[0003] The present application aims to at least partially solve the above-mentioned technical problems and provide a control method for a vending cabinet, a vending device, a vending cabinet and a storage medium, which can enable the goods to be shipped normally through an auxiliary shipping procedure when abnormal situations occur, thereby improving the user's shopping experience.

[0004] The present application provides a control method for a vending machine, the control method comprising:

[0005] Obtain abnormal shipment information of products;

[0006] Push product abnormal information to users;

[0007] Take pictures of the product and send them to the cloud platform;

[0008] Analyze the abnormal types of goods in the image and select a corresponding solution from the solutions;

[0009] If the solution time of the corresponding solution exceeds the first preset time, the shipment instruction of the spare goods for abnormal shipment of goods is executed.

[0010] Furthermore, when executing the shipping instruction of the spare goods for the abnormal shipment of the goods, the solution corresponding to the abnormal shipment of the goods is simultaneously executed.

[0011] Furthermore, when executing a shipping instruction for a spare commodity for abnormal shipment, the user may manually terminate the instruction, and after the instruction is terminated, the spare commodity is placed at an initial position.

[0012] Furthermore, the cloud platform stores a number of solutions for solving abnormal product shipment situations, and each of the solutions is set with a preset time.

[0013] According to another aspect of an embodiment of the present invention, there is provided a vending device, comprising:

[0014] An acquisition unit is used to acquire abnormal shipment conditions of commodities;

[0015] Voice unit, used to push product abnormal information to users;

[0016] A shooting unit, used for taking pictures of commodities;

[0017] An analysis unit, used to analyze abnormal types of commodities in the image;

[0018] The vending device further includes a first shipping channel and a second shipping channel, and further includes a first shelf connected to the first shipping channel and a second shelf connected to the second shipping channel, wherein the second shelf is used to place spare commodities, and the first shelf is used to place commodities other than the spare commodities.

[0019] According to another aspect of an embodiment of the present invention, a vending machine is provided, comprising a memory and one or more processors; the memory is used to store one or more programs; when the one or more programs are executed by the one or more processors, the one or more processors implement the control method as described above.

[0020] According to another aspect of an embodiment of the present invention, there is provided a storage medium containing computer executable instructions, wherein the computer executable instructions are used to execute the control method as described above when executed by a computer processor.

[0021] The present application provides a control method for a vending cabinet, a vending device, a vending cabinet and a storage medium, which can enable the goods to be shipped normally through a second shelf and a second shipping channel when an abnormal situation occurs, thereby improving the user's shopping experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0022] In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only embodiments of the present application. For ordinary technicians in this field, other drawings can be obtained based on the provided drawings without paying any creative work.

[0023] Figure 1 is a flow chart of the control method of the vending machine in this embodiment;

[0024] Figure 2 This is a schematic diagram of the structure of the vending cabinet of this embodiment;

[0025] Reference numerals:

[0026] 10-sales counter, 11-first shelf, 12-first shipping channel, 13-second shelf, 14-second shipping channel, 15-screen. DETAILED DESCRIPTION

[0027] The following will be combined with the drawings in the embodiments of the present application to clearly and completely describe the technical solutions in the embodiments of the present application. Obviously, the described embodiments are only part of the embodiments of the present application, not all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of this application.

[0028] like Figure 1 and 2 As shown, the embodiment of the present application provides a control method of a vending machine 10, and the control method includes:

[0029] Obtain abnormal shipment information of products;

[0030] Push product abnormal information to users;

[0031] Take pictures of the product and send them to the cloud platform;

[0032] Analyze the abnormal types of goods in the image and select a corresponding solution from the solutions;

[0033] If the solution time of the corresponding solution exceeds the first preset time, the shipment instruction of the spare goods for abnormal shipment of goods is executed.

[0034] Furthermore, when executing the shipping instruction of the spare goods for the abnormal shipment of the goods, the solution corresponding to the abnormal shipment of the goods is simultaneously executed.

[0035] Furthermore, when executing a shipping instruction for a spare commodity for abnormal shipment, the user may manually terminate the instruction, and after the instruction is terminated, the spare commodity is placed at an initial position.

[0036] Furthermore, the cloud platform stores a number of solutions for solving abnormal product shipment situations, and each of the solutions is set with a preset time.

[0037] According to another aspect of an embodiment of the present invention, there is provided a vending device, comprising:

[0038] An acquisition unit is used to acquire abnormal shipment conditions of commodities;

[0039] Voice unit, used to push product abnormal information to users;

[0040] A shooting unit, used for taking pictures of commodities;

[0041] An analysis unit, used to analyze abnormal types of commodities in the image;

[0042] The vending device also includes a first shipping channel 12 and a second shipping channel 14, and also includes a first shelf 11 connected to the first shipping channel 12 and a second shelf 13 connected to the second shipping channel 14, the second shelf 13 is used to place spare goods, and the first shelf 11 is used to place goods other than the spare goods.

[0043] The user can select and modify the commodity purchase information through the screen on the front side of the vending cabinet 10 .

[0044] According to another aspect of an embodiment of the present invention, a vending machine 10 is provided, comprising a memory and one or more processors; the memory is used to store one or more programs; when the one or more programs are executed by the one or more processors, the one or more processors implement the control method as described above.

[0045] According to another aspect of an embodiment of the present invention, there is provided a storage medium containing computer executable instructions, wherein the computer executable instructions are used to execute the control method as described above when executed by a computer processor.

[0046] The present application provides a control method of a vending cabinet 10, a vending device, a vending cabinet 10 and a storage medium, which can enable the goods to be normally shipped through the second shelf 13 and the second shipping channel 14 when an abnormal situation occurs, thereby improving the user's shopping experience.

[0047] It should be noted that, in this article, relational terms such as first and second, etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any such actual relationship or order between these entities or operations. It should also be noted that the terms "include", "comprise" or any other variants thereof are intended to cover non-exclusive inclusion, so that a process, method, commodity or device including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, commodity or device. In the absence of further restrictions, the elements defined by the sentence "comprise a ..." do not exclude the existence of other identical elements in the process, method, commodity or device including the elements.

[0048] Each embodiment in this specification is described in a related manner, and the same or similar parts between the embodiments can be referred to each other, and each embodiment focuses on the differences from other embodiments. In particular, for the device embodiment, since it is based on a similar method embodiment, the description is relatively simple, and the relevant parts can be referred to the partial description of the method embodiment.

[0049] The above are only embodiments of the present application and are not intended to limit the present application. For those skilled in the art, the present application may have various changes and variations. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included within the scope of the claims of the present application.

Claims

1. A method for controlling a vending machine, characterized in that: The control method comprises: Obtain abnormal shipment information of products; Push product abnormal information to users; Take pictures of the product and send them to the cloud platform; Analyze the abnormal types of goods in the image and select a corresponding solution from the solutions; If the solution time of the corresponding solution exceeds the first preset time, the shipment instruction of the spare goods for abnormal shipment of goods is executed.

2. The control method according to claim 1, characterized in that: When executing the shipment instruction of the spare goods for abnormal shipment of goods, the solution corresponding to the abnormal shipment of goods is executed simultaneously.

3. The control method according to claim 1, characterized in that: When executing a shipping instruction for a spare commodity for abnormal shipment, the user may manually terminate the instruction, and after the instruction is terminated, the spare commodity is placed at an initial position.

4. The control method according to claim 1, characterized in that: The cloud platform stores a number of solutions for solving abnormal product shipment situations, and each of the solutions is set with a preset time.

5. A vending device, characterized in that: include: An acquisition unit is used to acquire abnormal shipment conditions of commodities; Voice unit, used to push product abnormal information to users; A shooting unit, used for taking pictures of the products; An analysis unit, used to analyze abnormal types of commodities in the image; The vending device further includes a first shipping channel and a second shipping channel, and further includes a first shelf connected to the first shipping channel and a second shelf connected to the second shipping channel, wherein the second shelf is used to place spare commodities, and the first shelf is used to place commodities other than the spare commodities.

6. A vending cabinet, characterized in that: It comprises a memory and one or more processors; the memory is used to store one or more programs; when the one or more programs are executed by the one or more processors, the one or more processors implement the control method as described in any one of claims 1 to 3.

7. A storage medium containing computer executable instructions, characterized in that: The computer executable instructions are used to perform the control method according to any one of claims 1 to 3 when executed by a computer processor.

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