An AP diagnosis method, apparatus and related device

Abstract

The application relates to the technical field of network management, in particular to an AP diagnosis method and device and related equipment. The method is applied to a cloud management platform, and the method comprises the following steps: acquiring neighbor information reported by each AP, and acquiring load information of each AP accessed by an access controller (AC) reported by the AC, wherein the neighbor information reported by one AP comprises neighbor list information corresponding to wireless signals and radio frequencies supported by the AP, and the neighbor list corresponding to one wireless signal and one radio frequency information comprises each AP supporting the wireless signal and the radio frequency which is scanned; a target wireless signal and a target radio frequency to be diagnosed are configured, and a target AP to be diagnosed is determined based on the target wireless signal and the target radio frequency; an AP used for diagnosing the target AP is determined based on load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP, and a diagnosis operation is performed on the target AP through the AP.

Description

TECHNICAL FIELD

[0001] The present application relates to the network operation and maintenance technical field, and particularly relates to an AP diagnosis method and device and related equipment. BACKGROUND

[0002] In modern network infrastructure, AC (Access Controller) and AP (Access Point) are two crucial components, which enable wireless devices to easily access wired networks and provide flexible and convenient network connection methods. AP allows wireless devices to connect to wired networks, usually through Wi-Fi. AP is usually used to provide wireless coverage in LAN to support the connection of notebook computers, smartphones, tablets and other Wi-Fi devices. They are widely used in home, enterprise, coffee shop, library and other environments.

[0003] In an enterprise environment, multiple APs can seamlessly connect to support large-area seamless Wi-Fi coverage, making it convenient for employees to access the network anytime and anywhere. SUMMARY

[0004] The present application provides an AP diagnosis method, device and related equipment.

[0005] In a first aspect, the present application provides an AP diagnosis method applied to a cloud management platform, comprising:

[0006] Obtaining neighbor information reported by each AP, and obtaining load information of each AP accessed by an AC (Access Controller) reported by the AC, wherein the neighbor information reported by one AP includes neighbor list information corresponding to wireless signals and radio frequencies supported by the AP, and the neighbor list corresponding to one wireless signal and one radio frequency includes each AP supporting the wireless signal and the radio frequency scanned;

[0007] Configuring a target wireless signal and a target radio frequency to be diagnosed, and determining a target AP to be diagnosed based on the target wireless signal and the target radio frequency;

[0008] Determining an AP for diagnosing the target AP based on load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP, and performing a diagnosis operation on the target AP through the AP.

[0009] Optionally, the step of obtaining neighbor information reported by each AP comprises:

[0010] The notification of neighbor scanning is issued to each AC based on a preset period, so that each AC issues a neighbor scanning instruction to each AP hung thereunder, wherein each AP performs scanning of neighbor APs on wireless signals and radio frequencies supported by the AP respectively after receiving the neighbor scanning instruction, and obtains corresponding neighbor list information on the wireless signals and radio frequencies supported by the AP.

[0011] The neighbor list information reported by each AP through the AC is received.

[0012] Optionally, the target wireless signal and the target radio frequency to be diagnosed are configured, and based on the target wireless signal and the target radio frequency, the step of determining the target AP to be diagnosed comprises:

[0013] The wireless signal and radio frequency information input by a user based on a cloud platform configuration interface is received.

[0014] The received wireless signal and radio frequency are configured as the target wireless signal and the target radio frequency to be diagnosed.

[0015] Based on the target wireless signal and the target radio frequency, an AP supporting the target wireless signal and the target radio frequency is determined, and the AP is determined as the target AP to be diagnosed.

[0016] Optionally, based on the load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP, an AP for diagnosing the target AP is determined, and the step of performing a diagnosis operation on the target AP through the AP comprises:

[0017] For each target AP to be diagnosed, the load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP is determined.

[0018] An AP with load information less than a set value is selected from the target neighbor list and determined as an AP for diagnosing the target AP.

[0019] The diagnosis task is issued to the AP through the AC, so that the AP switches to a client mode according to the diagnosis task and accesses the target AP based on the target wireless signal and the target radio frequency to perform a diagnosis operation.

[0020] In a second aspect, the application provides a wireless access point (AP) diagnosis device applied to a cloud management platform, and the device comprises:

[0021] The acquisition unit is configured to acquire neighbor information reported by each AP and load information of each AP accessed by an access controller (AC), wherein the neighbor information reported by one AP comprises neighbor list information corresponding to wireless signals and radio frequencies supported by the AP, and the neighbor list corresponding to one wireless signal and one radio frequency comprises each AP supporting the wireless signal and the radio frequency scanned;

[0022] The configuration unit is configured to configure a target wireless signal and a target radio frequency to be diagnosed, and determine a target AP to be diagnosed based on the target wireless signal and the target radio frequency;

[0023] The determination unit is configured to determine an AP for diagnosing the target AP based on load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP, and perform a diagnosis operation on the target AP through the AP.

[0024] Optionally, when acquiring the neighbor information reported by each AP, the acquisition unit is specifically configured to:

[0025] issue a notification of neighbor scanning to each AC based on a preset period, so that each AC issues a neighbor scanning instruction to each AP hung thereunder, wherein each AP performs scanning of neighbor APs on wireless signals and radio frequencies supported thereby respectively after receiving the neighbor scanning instruction, to obtain neighbor list information corresponding to the wireless signals and the radio frequencies supported thereby;

[0026] receive the neighbor list information reported by each AP through the AC.

[0027] Optionally, when configuring a target wireless signal and a target radio frequency to be diagnosed, and determining a target AP to be diagnosed based on the target wireless signal and the target radio frequency, the configuration unit is specifically configured to:

[0028] receive wireless signal and radio frequency information input by a user based on a cloud platform configuration interface;

[0029] configure the received wireless signal and radio frequency as the target wireless signal and the target radio frequency to be diagnosed;

[0030] determine an AP supporting the target wireless signal and the target radio frequency based on the target wireless signal and the target radio frequency, and determine the AP as the target AP to be diagnosed.

[0031] Optionally, when determining an AP for diagnosing the target AP based on load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP, and performing a diagnosis operation on the target AP through the AP, the determination unit is specifically configured to:

[0032] For each target AP to be diagnosed, determine the load information of each AP in the target neighbor list corresponding to the target wireless signal and target radio frequency of the target AP;

[0033] Select an AP with load information less than a set value from the target neighbor list as an AP for diagnosing the target AP;

[0034] Assign the diagnosis task to the AP through the AC, so that the AP switches to the client mode according to the diagnosis task, accesses the target AP based on the target wireless signal and target radio frequency, and performs the diagnosis operation.

[0035] In a third aspect, an AP diagnosis apparatus is provided, and the AP diagnosis apparatus comprises:

[0036] A memory configured to store program instructions;

[0037] A processor configured to invoke the program instructions stored in the memory and perform the steps of the method according to any one of the first aspect.

[0038] In a fourth aspect, a computer readable storage medium is provided, and the computer readable storage medium stores computer executable instructions for causing a computer to perform the steps of the method according to any one of the first aspect.

[0039] In summary, the AP diagnosis method provided in the embodiments of the present application comprises the following steps: a cloud management platform acquires neighbor information reported by each AP and load information of each AP accessed by an access controller (AC), wherein the neighbor information reported by one AP comprises neighbor list information corresponding to a wireless signal and a radio frequency supported by the AP, and the neighbor list corresponding to one wireless signal and one radio frequency comprises each AP supporting the wireless signal and the radio frequency scanned; a target wireless signal and a target radio frequency to be diagnosed are configured, and a target AP to be diagnosed is determined based on the target wireless signal and the target radio frequency; an AP for diagnosing the target AP is determined based on the load information of each AP in the target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP, and a diagnosis operation on the target AP is performed through the AP.

[0040] The AP diagnosis method provided in the embodiments of the present application can improve the utilization rate of AP in idle time, avoid waste of device resources, and thus improve the sales competitiveness of products by adopting the mechanism of cloud platform management of AP and dynamic allocation of diagnosis AP. The AP diagnosis method can also realize AP cross-AC detection capability without deploying one diagnosis AP for each AC. BRIEF DESCRIPTION OF DRAWINGS

[0041] In order to more clearly illustrate the technical solutions in the embodiments of the present application or the prior art, the drawings needed to be used in the description of the embodiments of the present application or the prior art will be briefly introduced. Obviously, the drawings in the following description are only some embodiments described in the present application, and other drawings can also be obtained by those skilled in the art according to these drawings of the embodiments of the present application.

[0042] Figure 1 A network diagram provided for the embodiments of the present application;

[0043] Figure 2 A detailed flowchart of an AP diagnosis method provided for the embodiments of the present application;

[0044] Figure 3 A method flowchart of an AP diagnosis method provided for the embodiments of the present application;

[0045] Figure 4 A structural schematic diagram of an AP diagnosis device provided for the embodiments of the present application;

[0046] Figure 5 A hardware architecture schematic diagram of an AP diagnosis device provided for the embodiments of the present application. DETAILED DESCRIPTION

[0047] The terms used in the embodiments of the present application are only for the purpose of describing specific embodiments, and are not intended to limit the present application. The singular forms "a", "an" and "the" used in the present application and claims are also intended to include the plural forms, unless the context clearly indicates otherwise. It should also be understood that the term "and / or" used herein means any or all possible combinations of one or more associated listed items.

[0048] It should be understood that although the terms first, second, third, etc. may be used in the embodiments of the present application to describe various information, these information should not be limited to these terms. These terms are only used to distinguish information of the same type from each other. For example, the first information can also be referred to as the second information without departing from the scope of the present application, and similarly, the second information can also be referred to as the first information. In addition, the word "if" used can be interpreted as "when" or "when" or "in response to determining" depending on the context.

[0049] When a large number of APs are deployed in an enterprise environment, various network problems may be encountered, such as:

[0050] 1. Channel interference: multiple APs using the same or overlapping channels can cause channel interference, reducing network performance.

[0051] 2. Access point overload: Too many devices connected to an AP, causing performance degradation and unstable connection.

[0052] 3. Insufficient or excessive coverage: Insufficient coverage can cause network dead zones, while excessive coverage can cause interference between APs.

[0053] 4. Insufficient bandwidth: Some areas can experience insufficient bandwidth due to high-density users.

[0054] Therefore, maintaining a large number of APs in an overall network environment in an enterprise network poses higher requirements and challenges for IT maintenance personnel. In particular, when problems such as channel interference and access point overload are involved, locating the problem can become more difficult. When a wireless network fails, traditional wireless positioning methods are based on network device state analysis, which requires maintenance personnel to have strong network knowledge and skills, especially in network planning and configuration. Moreover, when a wireless network fails, maintenance personnel need to go to the scene to locate the problem, and maintenance personnel may not be able to reproduce the problem when they go to the scene, resulting in repeated personnel efforts, time and effort.

[0055] To solve the dilemma of maintenance personnel locating problems in a wireless network environment in this scenario, the present application provides a network diagnosis scheme based on APs. For example, refer to Figure 1 Fig. 1 shows a networking diagram provided by an embodiment of the present application; each AC accesses a cloud management platform through a switch, and each AC is connected to a plurality of APs. In actual applications, APs under different ACs can also be neighbor APs, that is, they can scan each other, that is, APs under different ACs are neighbor devices. The technical solution provided by the present application can realize mutual diagnosis of APs under different ACs, and is not limited to mutual diagnosis of APs under the same AC.

[0056] For example, refer to Figure 2 Fig. 2 shows a detailed flowchart of an AP diagnosis method provided by an embodiment of the present application. The method is applied to a cloud management platform, and the method includes the following steps:

[0057] Step 200: Obtain neighbor information reported by each AP, and obtain load information of each AP accessed by an access controller (AC).

[0058] In the embodiment of the present application, the neighbor information reported by an AP includes neighbor list information corresponding to wireless signals and radio frequencies supported by the AP. The neighbor list corresponding to a wireless signal and a radio frequency information includes each AP supporting the wireless signal and the radio frequency scanned.

[0059] Specifically, in the embodiment of the present application, when obtaining the neighbor information reported by each AP, a preferred implementation manner is as follows:

[0060] The notification of neighbor scanning is issued to each AC based on a preset period, so that each AC issues a neighbor scanning instruction to each AP hung thereunder, wherein each AP performs scanning of neighbor APs on wireless signals and radio frequencies supported by the AP respectively after receiving the neighbor scanning instruction, to obtain corresponding neighbor list information on the wireless signals and radio frequencies supported by the AP; and the neighbor list information reported by each AP through the AC is received.

[0061] In practical applications, the RRM (Radio Resource Management) protocol plays a crucial role in wireless networks, and can optimize network performance and user experience by effectively managing wireless resources. The RRM protocol is widely used in various wireless systems, including Wi-Fi, cellular networks, etc.

[0062] In a wireless network environment, an important task of RRM is to scan and monitor neighbor channels and APs. This process is called neighbor scanning, through which RRM can perform channel selection, power control, load balancing, and roaming optimization, etc.

[0063] The cloud management platform periodically issues scanning instructions to each AP through the AC, so that each AP starts neighbor scanning according to the RRM protocol (can scan the wifi name, the MAC address of the device issuing the wifi information, and the radio frequency information), and finally aggregates the signals within the range of each AP and reports them to the cloud platform through the AC.

[0064] The cloud platform converts the collected neighbor data into APs that can be covered by each AP, each wireless signal, and each radio frequency type, determines the neighbor APs of each AP, and stores the converted data in the cloud.

[0065] For example, assuming that AP 1 supports wireless signal 1 and wireless signal 2, and AP 1 supports radio frequency 1 and radio frequency 2, then for AP 1, the neighbor information scanned by AP 1 can include neighbor list 1 corresponding to wireless signal 1 and radio frequency 1, neighbor list 2 corresponding to wireless signal 1 and radio frequency 2, neighbor list 3 corresponding to wireless signal 2 and radio frequency 1, and neighbor list 4 corresponding to wireless signal 2 and radio frequency 2.

[0066] Among them, each AP in neighbor list 1 also supports wireless signal 1 and radio frequency 1, and each AP in neighbor list 2 also supports wireless signal 1 and radio frequency 2; each AP in neighbor list 3 also supports wireless signal 2 and radio frequency 1, and each AP in neighbor list 4 also supports wireless signal 2 and radio frequency 2.

[0067] The cloud management platform maintains the neighbor information of each AP obtained in the local.

[0068] Further, the AC can obtain the load information of each AP mounted thereby, that is, the cloud management platform can obtain the number of terminal connections and the traffic usage of each AP from the AC to determine whether each AP is currently in an idle state.

[0069] In actual application, when selecting a diagnostic AP, an idle AP is preferably selected as the diagnostic AP to reduce the impact of the diagnostic function on other services as much as possible.

[0070] Step 210: configuring a target wireless signal and a target radio frequency to be diagnosed, and determining a target AP to be diagnosed based on the target wireless signal and the target radio frequency.

[0071] Specifically, when configuring a target wireless signal and a target radio frequency to be diagnosed, and determining a target AP to be diagnosed based on the target wireless signal and the target radio frequency, a preferred implementation manner is as follows:

[0072] receiving wireless signal and radio frequency information input by a user based on a cloud platform configuration interface; configuring the received wireless signal and radio frequency as a target wireless signal and a target radio frequency to be diagnosed; determining an AP supporting the target wireless signal and the target radio frequency based on the target wireless signal and the target radio frequency, and determining the AP as a target AP to be diagnosed.

[0073] That is, the user can input / select a wireless signal and a radio frequency to be diagnosed through a cloud platform configuration interface, and the cloud management platform determines at least one AP supporting the wireless signal and the radio frequency to be diagnosed based on the wireless signal and the radio frequency to be diagnosed input / selected by the user, and determines the at least one AP as a diagnostic AP.

[0074] For example, assuming that AP 1 supports wireless signal 1 and wireless signal 2, AP 1 supports radio frequency 1 and radio frequency 2, AP 2 supports wireless signal 2 and wireless signal 3, and AP 2 supports radio frequency 1 and radio frequency 3, if the wireless signal to be diagnosed input / selected by the user is wireless signal 1 and the radio frequency to be diagnosed is radio frequency 1, the diagnostic AP determined based on wireless signal 1 and radio frequency 1 is AP 1; if the wireless signal to be diagnosed input / selected by the user is wireless signal 2 and the radio frequency to be diagnosed is radio frequency 1, the diagnostic AP determined based on wireless signal 2 and radio frequency 1 is AP 1 and AP 2; if the wireless signal to be diagnosed input / selected by the user is wireless signal 2 and the radio frequency to be diagnosed is radio frequency 3, the diagnostic AP determined based on wireless signal 2 and radio frequency 3 is AP 2.

[0075] Step 220: determining an AP for diagnosing the target AP based on the load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP, and performing a diagnostic operation on the target AP through the AP.

[0076] In the embodiments of the present application, based on the load information of each AP in the target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP, an AP for diagnosing the target AP is determined, and when the diagnosis operation on the target AP is performed through the AP, a preferred implementation manner is as follows:

[0077] For each target AP to be diagnosed, the load information of each AP in the target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP is determined; an AP with load information less than a set value is selected from the target neighbor list as an AP for diagnosing the target AP; the diagnosis task is issued to the AP through the AC, so that the AP switches to the client mode according to the diagnosis task, accesses the target AP based on the target wireless signal and the target radio frequency, and performs the diagnosis operation.

[0078] Specifically, assuming that the target AP to be diagnosed is AP 1, that is, AP 1 supports the target wireless signal and the target radio frequency, the target neighbor list corresponding to the target wireless signal and the target radio frequency of AP 1 is determined, and the target neighbor list includes the neighbor AP information of AP 1 on the target wireless signal and the target radio frequency; then, the load information of each neighbor AP is determined, and preferably, the AP with the lowest load is determined as the diagnosis AP to diagnose the target AP.

[0079] In actual application, the specific diagnosis process is as follows:

[0080] After the cloud management platform determines the diagnosis AP, the diagnosis configuration / diagnosis task is issued to the AC connected to the diagnosis AP, the diagnosis configuration / diagnosis task is forwarded to the diagnosis AP by the AC, the diagnosis AP switches to the client mode after receiving the diagnosis configuration / diagnosis task, and the diagnosis is started. Specifically, the diagnosis AP accesses the target AP on the target wireless signal and the target radio frequency in the client mode, performs access detection, connectivity detection, application detection, etc., obtains the diagnosis result, completes the diagnosis, and uploads the diagnosis result to the cloud management platform through the AC; the cloud management platform judges the state of the target AP according to the diagnosis result; the diagnosis operation on the target AP on the target signal and the target radio frequency is ended, the diagnosis AP is instructed to close the client mode and switch back to the normal AP mode through the AC.

[0081] The AP diagnosis process provided by the embodiments of the present application will be described in detail in combination with specific application scenarios. For example, referring to FIG. 1, which is a flowchart of a method for diagnosing an AP by a cloud platform according to an embodiment of the present application, and the specific process is as follows: Figure 3

[0082] The platform regularly instructs the AC to perform scanning, and specifically, the AC issues a neighbor scanning instruction to each AP hung thereunder. ​

[0083] Each AP performs a scanning action based on the neighbor scanning instruction and feeds back the scanning result to the AC, i.e., reports the AP information in each signal range to the AC.

[0084] The AC reports the scanning result to the cloud (cloud platform); the cloud platform aggregates and transposes the data and stores the data in the cloud platform.

[0085] The cloud platform receives the wireless signal and the diagnosis information configured by the operation and maintenance personnel to be detected, wherein the wireless signal can be SSID and the diagnosis signal can be radio frequency.

[0086] The cloud platform searches for the AP configured with the wireless signal and the diagnosis signal and takes the AP as a to-be-diagnosed AP.

[0087] The cloud platform searches for each AP (to-be-diagnosed AP) and determines the neighbor AP list of each AP under the wireless signal and the diagnosis signal from the locally stored neighbor information.

[0088] For each AP, the idle AP is searched from the neighbor list as a diagnosis AP for diagnosing the AP.

[0089] For each diagnosis AP, the cloud platform issues a diagnosis configuration to the AC where the diagnosis AP is located.

[0090] The AC allocates a diagnosis task to the corresponding diagnosis AP.

[0091] The diagnosis AP switches to the client mode based on the received diagnosis task and starts diagnosis.

[0092] The diagnosis AP sends the diagnosis result to the cloud platform through the AC after completing the diagnosis.

[0093] The cloud platform judges whether the network environment is abnormal and whether there is a faulty device.

[0094] If yes, an abnormal alarm is generated and the operation and maintenance personnel is notified.

[0095] Based on the same inventive concept as the above-mentioned embodiments, an exemplary structure of an AP diagnosis device provided by the embodiments is shown in FIG. 1. Figure 4 The device is applied to a cloud management platform and includes:

[0096] The obtaining unit 40 is configured to obtain the neighbor information reported by each AP and the load information of each AP accessed by the AC reported by the AC, wherein the neighbor information reported by one AP includes the neighbor list information corresponding to the wireless signal and the radio frequency supported by the AP, and the neighbor list corresponding to one wireless signal and one radio frequency information includes each AP supporting the wireless signal and the radio frequency scanned.

[0097] The configuration unit 41 is configured to configure a target wireless signal and a target radio to be diagnosed, and determine a target AP to be diagnosed based on the target wireless signal and the target radio.

[0098] The determination unit 42 is configured to determine an AP for diagnosing the target AP based on load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio of the target AP, and perform a diagnosis operation on the target AP through the AP.

[0099] Optionally, when acquiring the neighbor information reported by each AP, the acquisition unit 40 is specifically configured to:

[0100] issue a notification of neighbor scanning to each AC based on a preset period, so that each AC issues a neighbor scanning instruction to each AP hung thereunder, wherein each AP performs scanning on neighbor APs on wireless signals and radios supported by the AP after receiving the neighbor scanning instruction, and obtains neighbor list information corresponding to the wireless signals and the radios supported by the AP;

[0101] receive the neighbor list information reported by each AP through the AC.

[0102] Optionally, when configuring a target wireless signal and a target radio to be diagnosed, and determining a target AP to be diagnosed based on the target wireless signal and the target radio, the configuration unit 41 is specifically configured to:

[0103] receive wireless signal and radio information input by a user based on a cloud platform configuration interface;

[0104] configure the received wireless signal and radio as a target wireless signal and a target radio to be diagnosed;

[0105] determine an AP supporting the target wireless signal and the target radio based on the target wireless signal and the target radio, and determine the AP as a target AP to be diagnosed.

[0106] Optionally, when determining an AP for diagnosing the target AP based on load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio of the target AP, and performing a diagnosis operation on the target AP through the AP, the determination unit 42 is specifically configured to:

[0107] determine, for each target AP to be diagnosed, load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio of the target AP;

[0108] select an AP with load information less than a set value from the target neighbor list, and determine the AP as an AP for diagnosing the target AP;

[0109] The diagnostic task is assigned to the AP by the AC, so that the AP switches to a client mode according to the diagnostic task, and performs a diagnostic operation based on the target wireless signal and the target radio frequency accessing the target AP.

[0110] The above units can be one or more integrated circuits configured to implement the above methods, for example, one or more Application Specific Integrated Circuits (ASICs), or one or more Digital Signal Processors (DSPs), or one or more Field Programmable Gate Arrays (FPGAs), etc. For another example, when a certain unit above is implemented in the form of a processing element scheduling program code, the processing element can be a general-purpose processor, such as a Central Processing Unit (CPU) or other processor that can invoke program code. For another example, the units can be integrated together to implement in the form of a system-on-a-chip (SOC).

[0111] Further, the AP diagnostic device provided by the embodiments of the present application is from the hardware layer, and a hardware architecture diagram of the AP diagnostic device can be seen from Figure 5 As shown in the figure, the AP diagnostic device can include a memory 50 and a processor 51,

[0112] The memory 50 is configured to store program instructions, and the processor 51 invokes the program instructions stored in the memory 50 to perform the above method embodiments according to the obtained program instructions. The specific implementation and technical effects are similar, and will not be repeated here.

[0113] Optionally, the present application also provides a cloud management platform, which includes at least one processing element (or chip) for executing the above method embodiments.

[0114] Optionally, the present application also provides a program product, for example, a computer readable storage medium, which stores computer executable instructions for causing the computer to execute the above method embodiments.

[0115] Here, the machine-readable storage medium can be any electronic, magnetic, optical, or other physical storage device that contains or stores information, such as executable instructions, data, etc. For example, the machine-readable storage medium can be a Random Access Memory (RAM), a volatile memory, a non-volatile memory, a flash memory, a storage drive, such as a hard drive, a solid-state drive, any type of storage disk (e.g., a floppy disk, a DVD, a CD, etc.), or any suitable storage medium, or a combination thereof.

[0116] The systems, apparatuses, modules or units disclosed in the above embodiments can be implemented by computer chips or entities, or by products with certain functions. A typical implementation device is a computer, and the specific form of the computer can be a personal computer, a laptop computer, a cellular phone, a camera phone, a smart phone, a personal digital assistant, a media player, a navigation device, an email device, a game console, a tablet computer, a wearable device, or a combination of any of these devices.

[0117] For the convenience of description, the above apparatuses are described in various units by functions respectively. Of course, the functions of the units can be implemented in one or more software and / or hardware in the implementation of the present application.

[0118] Those skilled in the art should understand that the embodiments of the present application can be provided as a method, a system, or a computer program product. Therefore, the present application can take the form of an entirely hardware embodiment, an entirely software embodiment, or an embodiment combining software and hardware aspects. Moreover, the embodiments of the present application can take the form of a computer program product implemented on one or more computer-usable storage media (including, but not limited to, a disk storage, a CD-ROM, an optical storage, etc.) containing computer-usable program code.

[0119] The present application is described with reference to the flowcharts and / or block diagrams of the methods, devices (systems), and computer program products according to the embodiments of the present application. It should be understood that each flow and / or block in the flowcharts and / or block diagrams, and the combination of the flows and / or blocks in the flowcharts and / or block diagrams can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general-purpose computer, a special-purpose computer, an embedded processor, or other programmable data processing apparatus to produce a machine, so that the instructions executed by the processor of the computer or other programmable data processing apparatus produce a device implemented in accordance with the flowcharts and / or block diagrams. Figure 1 The device for implementing the function specified in one flow or multiple flows and / or blocks. Figure 1 The device for implementing the function specified in one flow or multiple flows and / or blocks.

[0120] Moreover, these computer program instructions can also be stored in a computer readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer readable memory produce an article of manufacture including instructions which implement the flow Figure 1 The flow Figure 1 The flow

[0121] The computer program instructions can also be loaded into a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the flow Figure 1 The flow Figure 1 The flow

[0122] The above description is only preferred embodiments of the present application and is not used to limit the present application. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the protection scope of the present application.

Claims

1. A wireless access point (AP) diagnostic method, comprising: The method is applied to a cloud management platform, and the method comprises the following steps: Obtaining neighbor information reported by each AP and load information of each AP accessed by an access controller (AC), wherein the neighbor information reported by one AP comprises corresponding neighbor list information of wireless signals and radio frequencies supported by the one AP, and the neighbor list corresponding to one wireless signal and one radio frequency comprises each AP supporting the one wireless signal and the one radio frequency scanned; Configuring a target wireless signal and a target radio frequency to be diagnosed, and determining a target AP to be diagnosed based on the target wireless signal and the target radio frequency; Determining an AP for diagnosing the target AP based on load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP, and performing a diagnosis operation on the target AP by the AP for diagnosing the target AP, wherein APs under different ACs can be neighbor APs, and the APs under different ACs can diagnose each other; The step of determining an AP for diagnosing the target AP based on load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP, and performing a diagnosis operation on the target AP by the AP for diagnosing the target AP comprises the following steps: For each target AP to be diagnosed, determining load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP; Selecting an AP with load information less than a set value from the target neighbor list to determine the AP for diagnosing the target AP; The AC is used to assign a diagnosis task to the AP for diagnosing the target AP, so that the AP for diagnosing the target AP switches to a client mode according to the diagnosis task, accesses the target AP based on the target wireless signal and the target radio frequency, and performs a diagnosis operation.

2. The method of claim 1, wherein, The step of obtaining neighbor information reported by each AP comprises the following steps: Based on a preset period, a notification of neighbor scanning is assigned to each AC, so that each AC respectively assigns a neighbor scanning instruction to each AP hung thereunder, wherein each AP respectively scans neighbor APs on wireless signals and radio frequencies supported by the AP after receiving the neighbor scanning instruction to obtain corresponding neighbor list information on the wireless signals and the radio frequencies supported by the AP; Receiving neighbor list information reported by each AP through the AC.

3. The method of claim 1, wherein, The step of configuring a target wireless signal and a target radio frequency to be diagnosed, and determining a target AP to be diagnosed based on the target wireless signal and the target radio frequency comprises the following steps: Receiving a wireless signal and a radio frequency input by a user based on a cloud platform configuration interface; Configuring the received wireless signal and the radio frequency as a target wireless signal and a target radio frequency to be diagnosed; Based on the target wireless signal and the target radio frequency, determining an AP supporting the target wireless signal and the target radio frequency, and determining the AP supporting the target wireless signal and the target radio frequency as a target AP to be diagnosed.

4. A wireless access point (AP) diagnostic apparatus characterized by comprising: The device is applied to a cloud management platform, and the device comprises the following components: The acquisition unit is configured to acquire neighbor information reported by each AP and load information of each AP accessed by an access controller (AC), wherein the neighbor information reported by one AP includes corresponding neighbor list information of wireless signals and radio frequencies supported by the one AP, and the neighbor list corresponding to one wireless signal and one radio frequency includes each AP supporting the one wireless signal and the one radio frequency scanned; The configuration unit is configured to configure a target wireless signal and a target radio frequency to be diagnosed, and determine a target AP to be diagnosed based on the target wireless signal and the target radio frequency; The determination unit is configured to determine an AP for diagnosing the target AP based on load information of each AP in a target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP, and perform a diagnosis operation on the target AP by the AP for diagnosing the target AP, wherein the APs under different ACs can be neighbor APs, and the APs under different ACs can diagnose each other; When the determination unit determines the AP for diagnosing the target AP based on the load information of each AP in the target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP, and performs the diagnosis operation on the target AP by the AP for diagnosing the target AP, the determination unit is specifically configured to: For each target AP to be diagnosed, determine the load information of each AP in the target neighbor list corresponding to the target wireless signal and the target radio frequency of the target AP; Select an AP with load information less than a set value from the target neighbor list to determine as the AP for diagnosing the target AP; The AC is configured to assign a diagnosis task to the AP for diagnosing the target AP, so that the AP for diagnosing the target AP switches to a client mode according to the diagnosis task, accesses the target AP based on the target wireless signal and the target radio frequency, and performs a diagnosis operation.

5. The apparatus of claim 4, wherein, When the acquisition unit acquires the neighbor information reported by each AP, the acquisition unit is specifically configured to: Based on a preset period, notify each AC of neighbor scanning, so that each AC respectively assigns a neighbor scanning instruction to each AP hung thereunder, wherein each AP respectively scans neighbor APs on wireless signals and radio frequencies supported by the AP after receiving the neighbor scanning instruction to obtain corresponding neighbor list information on the wireless signals and the radio frequencies supported by the AP; Receive the neighbor list information reported by each AP through the AC.

6. The apparatus of claim 4, wherein, When the configuration unit configures the target wireless signal and the target radio frequency to be diagnosed, and determines the target AP to be diagnosed based on the target wireless signal and the target radio frequency, the configuration unit is specifically configured to: Receive a wireless signal and a radio frequency input by a user based on a cloud platform configuration interface; Configure the received wireless signal and the radio frequency as the target wireless signal and the target radio frequency to be diagnosed; Determine an AP supporting the target wireless signal and the target radio frequency based on the target wireless signal and the target radio frequency, and determine the AP supporting the target wireless signal and the target radio frequency as the target AP to be diagnosed.

7. An AP diagnosing apparatus, characterized by comprising: The AP diagnosis device comprises: A memory configured to store program instructions; a processor configured to invoke program instructions stored in the memory to perform the steps of the method of any of claims 1-3 according to the obtained program instructions.

8. A computer-readable storage medium, characterized in that, The computer readable storage medium stores computer executable instructions for causing the computer to perform the steps of the method of any of claims 1-3.

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