A method and system for evaluating hospital smart services

Abstract

The present invention provides an evaluation method and system for hospital smart services, which belongs to the field of data management technology, and specifically includes: based on the service items of inpatients in the department, determining the matching situation between the service items of inpatients and existing evaluation forms, and using the matching situation to determine the form matching coefficients of different inpatients and matching deviation patients, obtaining the distribution data of matching deviation patients in the department on different dates, and based on the distribution data of matching deviation patients on different dates and the form matching coefficients of matching deviation patients, when it is determined that the matching situation between the department and the existing evaluation form does not meet the requirements, constructing a personalized test form for the department based on the service items of different inpatients in the department, thereby improving the accuracy of the evaluation results.

Description

Technical Field

[0001] The present invention belongs to the technical field of data management, and in particular, relates to an evaluation method and system for hospital smart services. Background Art

[0002] In order to improve the satisfaction of inpatients, the satisfaction of patients is obtained through evaluation questionnaires, so as to improve the hospital's services in a targeted manner. Specifically, in the invention patent application CN201910681173.7 "Evaluation method, system, equipment and storage medium for hospital smart services", patients are introduced to participate in the evaluation of hospital smart services, and different types of questions are given to patients with different diagnosis and treatment projects, so that the final evaluation of hospital smart services is more comprehensive, objective and fair. However, there are the following technical problems:

[0003] Since the service items for patients in different departments are different, if the same evaluation form is used for patients in different departments, the accuracy of the evaluation data may be difficult to meet the requirements.

[0004] In response to the above technical problems, this application specifically provides an evaluation method and system for hospital smart services. Summary of the invention

[0005] To achieve the purpose of the present invention, the present invention adopts the following technical solutions:

[0006] According to one aspect of the present invention, a method for evaluating hospital smart services is provided.

[0007] A method for evaluating hospital smart services, specifically comprising:

[0008] S1 obtains the number of inpatients in the department, and when determining that the department needs to construct a personalized evaluation form based on the change data of the number of inpatients in the department on different dates, obtains the service items of the inpatients in the department;

[0009] S2 determines the matching of the service items of the inpatients of the department with the existing evaluation form based on the service items of the inpatients, and determines the form matching coefficients of different inpatients and the matching deviation patients by using the matching situation;

[0010] S3 obtains the distribution data of matching deviation patients in the department on different dates, and based on the distribution data of matching deviation patients on different dates and the table matching coefficient of matching deviation patients, when it is determined that the matching situation of the department and the existing evaluation form does not meet the requirements, constructs a personalized test form for the department based on the service items of different inpatients in the department.

[0011] The beneficial effects of the present invention are:

[0012] Based on the distribution data of matching deviation patients on different dates and the table matching coefficient of matching deviation patients, it is determined whether the matching between the department and the existing evaluation form meets the requirements. This not only takes into account the new data of matching deviation patients on different dates, but also takes into account the deviation of table matching of matching deviation patients on different dates. It achieves accurate evaluation of the matching between the department and the existing evaluation form based on the matching deviation on different dates, and also lays the foundation for determining the construction method of personalized test forms according to departments.

[0013] Based on the different inpatient service items in the department, the department's personalized test forms are constructed, thereby realizing the construction of personalized test forms from the perspective of different inpatient service items, ensuring the accuracy of the evaluation results of the department's evaluation forms, and avoiding the emergence of technical problems such as the low reference value of evaluation results due to mismatch of evaluation forms.

[0014] A further technical solution is that the number of inpatients is determined based on the reading result of the inpatient data of the department in the inpatient information system.

[0015] A further technical solution is that the change data of the number of inpatients in the department on different dates include the new number of inpatients in the department on different dates.

[0016] A further technical solution is to determine the departments that need to construct personalized assessment forms, including:

[0017] Determine the newly increased number of inpatients in the department on different dates based on the change data of the number of inpatients in the department on different dates;

[0018] Determine the date on which new patients are added to the department based on the number of new inpatients in the department on different dates;

[0019] Based on the number of new dates for the patients and the number of inpatients in the department, determine whether the department needs to construct a personalized assessment form.

[0020] A further technical solution is to determine whether the department needs to construct a personalized evaluation form based on the number of new dates of the patient and the number of inpatients in the department, specifically including:

[0021] When the number of the patient's newly added dates is greater than a preset threshold of the number of newly added patients and the number of inpatients in the department is within a preset patient number range, it is determined that the department needs to construct a personalized evaluation form.

[0022] A further technical solution is to construct a personalized test form for the department, specifically including:

[0023] Based on the different inpatient service items in the department, determine the number of inpatients corresponding to different service items;

[0024] The target service items to be constructed in the service items are determined based on the number of corresponding inpatients, and the personalized test forms of the department are constructed using the target service items to be constructed.

[0025] In a second aspect, the present invention provides a computer system comprising: a memory and a processor that are communicatively connected, and a computer program stored in the memory and capable of running on the processor, wherein the processor executes the above-mentioned evaluation method for hospital smart services when running the computer program.

[0026] Other features and advantages will be described in the following description. The objects and other advantages of the present invention are realized and obtained by the structures particularly pointed out in the description and drawings.

[0027] In order to make the above-mentioned objects, features and advantages of the present invention more obvious and easy to understand, preferred embodiments are given below and described in detail with reference to the accompanying drawings. BRIEF DESCRIPTION OF THE DRAWINGS

[0028] The above and other features and advantages of the present invention will become more apparent by describing in detail exemplary embodiments thereof with reference to the attached drawings.

[0029] Figure 1 It is a flow chart of an evaluation method for hospital smart services;

[0030] Figure 2 It is a flow chart to determine the construction of personalized assessment forms that departments need to carry out;

[0031] Figure 3 is a flow chart of a method for determining a table matching coefficient for an inpatient;

[0032] Figure 4 It is a flow chart to determine if the matching between the department and the existing assessment form does not meet the requirements;

[0033] Figure 5 It is a framework diagram of a computer system. DETAILED DESCRIPTION

[0034] In order to enable those skilled in the art to better understand the technical solutions in this specification, the technical solutions in the embodiments of this specification will be clearly and completely described below in conjunction with the drawings in the embodiments of this specification. Obviously, the described embodiments are only part of the embodiments of this specification, not all of the embodiments. Based on the embodiments of this specification, all other embodiments obtained by ordinary technicians in this field without creative work should fall within the scope of protection of this specification.

[0035] Since the service items for patients corresponding to different departments are different, it is necessary to generate corresponding evaluation forms according to the service items for patients corresponding to different departments, so as to ensure the accuracy of the evaluation results of the evaluation forms.

[0036] Determine whether the department needs to construct personalized evaluation forms: take the average of the new number of inpatients in the department on different dates as the average number of new additions, determine the number of evaluations based on the sum of the number of inpatients in the department and the average number of new additions, and use the number of evaluations to determine whether the department needs to construct personalized evaluation forms.

[0037] When the number of assessments is within the preset range, it is determined that the department needs to construct a personalized assessment form.

[0038] Matching coefficient of the inpatient form: Determine the evaluation questions that match the inpatient service items based on the matching of the evaluation questions in the existing evaluation form, and use them as matching evaluation questions. Determine the matching coefficient of the inpatient form based on the proportion of matching evaluation questions in the evaluation form.

[0039] Patients with matching deviation were those with a table matching coefficient less than 0.5.

[0040] Determine whether the department matches the existing assessment form and does not meet the requirements:

[0041] Based on the table matching coefficients of matching deviation patients on different dates, the matching coefficient weight values ​​of matching deviation patients on different dates are determined, the date deviation coefficients of different dates are determined by the sum of the matching coefficient weight values ​​of matching deviation patients on different dates, the deviation coefficient evaluation amount is determined based on the average value of the date deviation coefficients of different dates, and when the deviation coefficient evaluation amount is not within the preset deviation amount range, it is determined that the matching situation of the department and the existing evaluation form does not meet the requirements.

[0042] Construct personalized test forms for the department: Based on the service items for different inpatients in the department, determine the number of inpatients corresponding to different service items, and use the service items whose corresponding number of inpatients is greater than the preset number of inpatients as the target service items to be constructed, and use the target service items to construct personalized test forms for the department.

[0043] Embodiment 1 To solve the above problem, according to one aspect of the present invention, Figure 1 As shown, a first aspect is provided, and the present invention provides an evaluation method for hospital smart services, specifically comprising:

[0044] S1 obtains the number of inpatients in the department, and when determining that the department needs to construct a personalized evaluation form based on the change data of the number of inpatients in the department on different dates, obtains the service items of the inpatients in the department;

[0045] Furthermore, the number of inpatients is determined based on the reading result of the inpatient data of the department in the inpatient information system.

[0046] Specifically, the change data of the number of inpatients in the department on different dates include the new number of inpatients in the department on different dates.

[0047] Optionally, if Figure 2 As shown in the figure, determine the department needs to construct a personalized assessment form, including:

[0048] Determine the newly increased number of inpatients in the department on different dates based on the change data of the number of inpatients in the department on different dates;

[0049] Determine the date on which new patients are added to the department based on the number of new inpatients in the department on different dates;

[0050] Based on the number of new dates for the patients and the number of inpatients in the department, determine whether the department needs to construct a personalized assessment form.

[0051] Further, based on the number of newly added dates of the patients and the number of inpatients in the department, determining whether the department needs to construct a personalized evaluation form specifically includes:

[0052] When the number of the patient's newly added dates is greater than a preset threshold of the number of newly added patients and the number of inpatients in the department is within a preset patient number range, it is determined that the department needs to construct a personalized evaluation form.

[0053] Specifically, when the department does not need to construct a personalized evaluation form, the existing evaluation form is used to perform evaluation processing on the inpatients of the department.

[0054] It can be understood that the patient addition date is the date when the number of new inpatients is within a preset range of new numbers.

[0055] Optionally, determine the department that needs to construct a personalized assessment form, including:

[0056] Determine the newly increased number of inpatients in the department on different dates based on the change data of the number of inpatients in the department on different dates;

[0057] According to the new number of inpatients in the department on different dates, determine the average value of the new number of inpatients in the department on different dates, and use it as the average value of the new number;

[0058] The number of assessments is determined based on the number of inpatients in the department and the average number of new patients, and the number of assessments is used to determine whether the department needs to construct a personalized assessment form.

[0059] Furthermore, it is determined that the department needs to construct a personalized assessment form, including:

[0060] S11 obtains the number of inpatients in the department;

[0061] Optionally, the above step S11 includes the following contents:

[0062] The number of inpatients in the department is obtained. When the number of inpatients in the department is greater than the preset number of patients, it is determined that the department needs to construct a personalized evaluation form. When the number of inpatients in the department is not greater than the preset number of patients, it is determined to enter step S12.

[0063] S12, determining the new number of inpatients in the department on different dates based on the change data of the number of inpatients in the department on different dates, and determining the patient change demand coefficient of the department based on the new number of inpatients in the department on different dates;

[0064] Optionally, the above step S12 includes the following contents:

[0065] S121 determines the newly added number of inpatients in the department on different dates based on the change data of the number of inpatients in the department on different dates, and when the newly added number is used to determine whether the department has a newly added date of patients, proceeds to step S123; when the department does not have a newly added date of patients, proceeds to step S122;

[0066] S122: Determine the average value of the new number of inpatients in the department on different dates according to the new number of inpatients in the department on different dates, and use it as the average value of the new number; determine the number of evaluations based on the sum of the number of inpatients in the department and the average value of the new number; when the number of evaluations is greater than a preset threshold value of the number of evaluations, determine that the department needs to construct a personalized evaluation form; when the number of evaluations is not greater than the preset threshold value of the number of evaluations, proceed to step S125;

[0067] S123 obtains the number of new patient dates of the department. When the number of new patient dates of the department is greater than the preset threshold number of new patient dates, it is determined that the department needs to construct a personalized evaluation form. When the number of new patient dates of the department is not greater than the preset threshold number of new patient dates, the process proceeds to step S124.

[0068] S124 determines the weight coefficients of different patient-added dates based on the intervals between different patient-added dates and the current time. When the sum of the weight coefficients of different patient-added dates is greater than a preset weight coefficient threshold, it is determined that the department needs to construct a personalized evaluation form. When the sum of the weight coefficients of different patient-added dates is not greater than the preset weight coefficient threshold, the process proceeds to step S125.

[0069] S125 determines the patient change demand coefficient of the department based on the new number of inpatients in the department on different dates. When the patient change demand coefficient of the department is greater than the preset change demand coefficient threshold, it is determined that the department needs to construct a personalized evaluation form. When the patient change demand coefficient of the department is not greater than the preset change demand coefficient threshold, proceed to step S13.

[0070] S13 determines the basic construction requirement coefficient of the evaluation form of the department based on the number of inpatients in the department, determines the construction requirement coefficient based on the basic construction requirement coefficient of the evaluation form of the department and the patient change requirement coefficient, and uses the construction requirement coefficient to determine whether the department needs to construct a personalized evaluation form.

[0071] Furthermore, the service items for inpatients include medical service items, diagnosis and treatment items, and disease detection items.

[0072] S2 determines the matching of the service items of the inpatients of the department with the existing evaluation form based on the service items of the inpatients, and determines the form matching coefficients of different inpatients and the matching deviation patients by using the matching situation;

[0073] It should be noted that the matching of the service items for the inpatients with the existing evaluation form is determined based on the matching of the service items with the types of different evaluation questions in the evaluation form, specifically based on the matching of the types of service items corresponding to the types of evaluation questions with the service items for the inpatients.

[0074] Specifically, Figure 3 As shown, the method for determining the table matching coefficient of the inpatient is:

[0075] Determine the matching status of the service items of the inpatient and the evaluation topics of the existing evaluation form based on the matching status of the service items of the inpatient and the existing evaluation form;

[0076] Determine the evaluation topic that matches the service item of the inpatient based on the matching of the evaluation topic with the existing evaluation form, and use it as the matching evaluation topic;

[0077] The form matching coefficient of the inpatient is determined according to the proportion of the matching evaluation questions in the evaluation form.

[0078] Furthermore, the table matching coefficient between the inpatient and the existing assessment table ranges from 0 to 1, wherein when the table matching coefficient is greater than a preset matching coefficient threshold, the inpatient is determined to be a matching deviation patient.

[0079] Optionally, the method for determining the table matching coefficient of the inpatient is:

[0080] Determine the matching status of the service items of the inpatient and the evaluation topics of the existing evaluation form based on the matching status of the service items of the inpatient and the existing evaluation form;

[0081] When it is determined based on the matching of the evaluation questions in the existing evaluation form that the service items of the inpatient do not have evaluation questions that match the service items of the inpatient, the inpatient is determined to be a matching deviation patient, and the matching deviation coefficient of the inpatient is determined using a preset deviation coefficient;

[0082] When there are assessment questions that match the service items for the inpatients:

[0083] The evaluation questions that match the service items of the inpatient are used as matching evaluation questions, and when the number of the matching evaluation questions is greater than the preset number of questions, it is determined that the inpatient is not a matching deviation patient;

[0084] When the number of matching assessment questions is not greater than the preset number of questions:

[0085] The matching coefficients of different matching evaluation topics are determined based on the matching numbers of different matching evaluation topics and the service items of the inpatients. When there is a matching evaluation topic whose matching coefficient is greater than the preset matching coefficient:

[0086] When the number of matching assessment questions whose question matching coefficient is greater than the preset matching coefficient is greater than the preset number of matching questions, it is determined that the inpatient is not a matching deviation patient;

[0087] When the number of matching assessment questions with a question matching coefficient greater than the preset matching coefficient is not greater than the preset number of matching questions:

[0088] The matching assessment questions whose question matching coefficient is greater than the preset matching coefficient are used as screening matching questions, and the screening matching coefficient is determined by the number of screening matching questions and the question matching coefficient. When the screening matching coefficient is greater than the preset screening coefficient threshold, it is determined that the inpatient is not a matching deviation patient;

[0089] When there is no matching assessment question with a question matching coefficient greater than the preset matching coefficient or the screening matching coefficient is not greater than the preset screening coefficient threshold:

[0090] The form matching coefficient of the inpatient is determined according to the proportion of the matching assessment questions in the assessment form and the question matching coefficients of different matching assessment items.

[0091] S3 obtains the distribution data of matching deviation patients in the department on different dates, and based on the distribution data of matching deviation patients on different dates and the table matching coefficient of matching deviation patients, when it is determined that the matching situation of the department and the existing evaluation form does not meet the requirements, constructs a personalized test form for the department based on the service items of different inpatients in the department.

[0092] Furthermore, the distribution data of the matching deviation patients in the department on different dates include the distribution number of the matching deviation patients in the department on different dates.

[0093] Specifically, Figure 4 As shown, it is determined that the matching between the department and the existing evaluation form does not meet the requirements, including:

[0094] Determine the number of matching deviation patients on different dates based on the distribution data of the matching deviation patients on different dates;

[0095] Based on the table matching coefficients of the matching deviation patients on different dates, the matching coefficient weight values ​​of the matching deviation patients on different dates are determined, and the date deviation coefficients of the different dates are determined in combination with the number of matching deviation patients on different dates;

[0096] The deviation coefficient evaluation amount is determined based on the average value of the date deviation coefficients of different dates, and the deviation coefficient evaluation amount is used to determine whether the matching situation of the department and the existing evaluation form meets the requirements.

[0097] It can be understood that when the deviation coefficient evaluation value is not within the preset deviation value range, it is determined that the matching between the department and the existing evaluation form does not meet the requirements.

[0098] Optionally, when the matching between the department and the existing evaluation form meets the requirements, the existing evaluation form is used to carry out the evaluation of the inpatients in the department.

[0099] Specifically, it is determined that the matching between the department and the existing evaluation form does not meet the requirements, including:

[0100] Determine the number of matching deviation patients on different dates based on the distribution data of the matching deviation patients on different dates;

[0101] Based on the table matching coefficients of the matching deviation patients on different dates, the matching coefficient weight values ​​of the matching deviation patients on different dates are determined, and the date deviation coefficients of the different dates are determined in combination with the number of matching deviation patients on different dates;

[0102] The matching deviation date is determined based on the date deviation coefficients of different dates, and the number ratio of the matching deviation dates is used to determine whether the matching situation between the department and the existing evaluation form meets the requirements.

[0103] Furthermore, the matching deviation date is a date whose date deviation coefficient is not within a preset deviation coefficient range.

[0104] In another embodiment, determining that the matching between the department and the existing evaluation form does not meet the requirements specifically includes:

[0105] S31, determining the number of matching deviation patients on different dates based on the distribution data of the matching deviation patients on different dates;

[0106] S32 determines the weight values ​​of the matching coefficients of the matching deviation patients on different dates based on the table matching coefficients of the matching deviation patients on different dates, and determines the date deviation coefficients of the different dates in combination with the number of matching deviation patients on different dates;

[0107] S33 determines a deviation coefficient evaluation value based on the date deviation coefficients of different dates, and uses the deviation coefficient evaluation value to determine whether the matching situation between the department and the existing evaluation form meets the requirements.

[0108] Specifically, the department's personalized test form is constructed, including:

[0109] Based on the different inpatient service items in the department, determine the number of inpatients corresponding to different service items;

[0110] The target service items to be constructed in the service items are determined based on the number of corresponding inpatients, and the personalized test forms of the department are constructed using the target service items to be constructed.

[0111] It should be noted that the construction of the personalized test form of the department using the construction target service project specifically includes:

[0112] The target construction service item is utilized to design and process the evaluation questions in the test form, and the personalized test form of the department is constructed using the evaluation questions after the design and processing.

[0113] Embodiment 2 In the second aspect, as Figure 5 As shown, the present invention provides a computer system, comprising: a memory and a processor that are communicatively connected, and a computer program stored in the memory and capable of running on the processor, wherein the processor executes the above-mentioned evaluation method for hospital smart services when running the computer program.

[0114] Optionally, the above step S31 includes the following contents:

[0115] S311 obtains the number of patients with matching deviations. When the number of patients with matching deviations is greater than the preset number of patients with matching deviations, it is determined that the matching between the department and the existing evaluation form does not meet the requirements. When the number of patients with matching deviations is not greater than the preset number of patients with matching deviations, the process proceeds to step S312.

[0116] S312 determines the number of matching deviation patients on different dates based on the distribution data of the matching deviation patients on different dates. When there is a date when the number of matching deviation patients is greater than the preset number threshold, the process proceeds to step S313. When there is no date when the number of matching deviation patients is greater than the preset number threshold, it is determined that the matching status of the department and the existing evaluation form meets the requirements.

[0117] S313 takes the date when the number of matched deviation patients is greater than the preset number threshold as the deviation patient date. When the number of deviation patient dates is greater than the preset number of deviation dates, it is determined that the matching situation between the department and the existing evaluation form does not meet the requirements. When the number of deviation patient dates is not greater than the preset number of deviation dates, proceed to step S32.

[0118] Optionally, the above step S32 includes the following contents:

[0119] S321 determines the weight values ​​of the matching coefficients of the matching deviation patients on different dates based on the table matching coefficients of the matching deviation patients on different dates, and determines the date deviation coefficients of the different dates in combination with the number of matching deviation patients on different dates;

[0120] S322: When the date deviation coefficients of different dates are all less than the preset coefficient threshold, it is determined that the matching of the department and the existing evaluation form meets the requirements. When there is a date whose date deviation coefficient is not less than the preset coefficient threshold, it proceeds to step S323;

[0121] S323 When the number of dates whose date deviation coefficient is not less than the preset coefficient threshold is greater than the preset date number threshold, it is determined that the matching situation between the department and the existing evaluation form does not meet the requirements; when the number of dates whose date deviation coefficient is not less than the preset coefficient threshold is not greater than the preset date number threshold, proceed to step S33.

[0122] Each embodiment in this specification is described in a progressive manner, and the same or similar parts between the embodiments can be referred to each other, and each embodiment focuses on the differences from other embodiments. In particular, for the device, equipment, and non-volatile computer storage medium embodiments, since they are basically similar to the method embodiments, the description is relatively simple, and the relevant parts can be referred to the partial description of the method embodiment.

[0123] The above is a description of a specific embodiment of the specification. Other embodiments are within the scope of the appended claims. In some cases, the actions or steps recorded in the claims can be performed in an order different from that in the embodiments and still achieve the desired results. In addition, the processes depicted in the drawings do not necessarily require the specific order or continuous order shown to achieve the desired results. In some embodiments, multitasking and parallel processing are also possible or may be advantageous.

[0124] The above description is only one or more embodiments of this specification and is not intended to limit this specification. For those skilled in the art, one or more embodiments of this specification may have various changes and variations. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of one or more embodiments of this specification shall be included in the scope of the claims of this specification.

Claims

1. A method for evaluating hospital smart services, characterized in that: Specifically include: The number of inpatients in the department is obtained, and when it is determined that the department needs to construct a personalized evaluation form, the service items for inpatients in the department are obtained based on the change data of the number of inpatients in the department on different dates; Based on the service items of the inpatients of the department, determine the matching situation between the service items of the inpatients and the existing evaluation form, and use the matching situation to determine the form matching coefficients of different inpatients and the matching deviation patients; Obtain distribution data of matching deviation patients in the department on different dates, and when it is determined that the matching of the department with the existing evaluation form does not meet the requirements based on the distribution data of the matching deviation patients on different dates and the table matching coefficient of the matching deviation patients, construct a personalized test form for the department based on the service items of different inpatients in the department; Determine that the department does not meet the requirements for matching with the existing assessment form, including: Determine the number of matching deviation patients on different dates based on the distribution data of the matching deviation patients on different dates; Based on the table matching coefficients of the matching deviation patients on different dates, the matching coefficient weight values ​​of the matching deviation patients on different dates are determined, and the date deviation coefficients of the different dates are determined in combination with the number of matching deviation patients on different dates; The deviation coefficient evaluation amount is determined based on the average value of the date deviation coefficients of different dates, and the deviation coefficient evaluation amount is used to determine whether the matching situation of the department and the existing evaluation form meets the requirements.

2. The evaluation method for hospital smart services according to claim 1, characterized in that: The number of inpatients is determined based on the reading result of the inpatient data of the department in the inpatient information system.

3. The evaluation method for hospital smart services according to claim 1, characterized in that: The change data of the number of inpatients in the department on different dates include the new number of inpatients in the department on different dates.

4. The evaluation method for hospital smart services according to claim 1, characterized in that: Determine the department's need for a personalized assessment form, including: Determine the newly increased number of inpatients in the department on different dates based on the change data of the number of inpatients in the department on different dates; Determine the date on which new patients are added to the department based on the number of new inpatients in the department on different dates; Determining whether the department needs to construct a personalized assessment form based on the number of new dates of the patient and the number of inpatients in the department; The patient addition date is the date when the number of new inpatients is within a preset range of new numbers.

5. The evaluation method for hospital smart services according to claim 4, characterized in that: Determine whether the department needs to construct a personalized assessment form based on the number of new patient dates and the number of inpatients in the department, specifically including: When the number of the patient's newly added dates is greater than a preset threshold of the number of newly added patients and the number of inpatients in the department is within a preset patient number range, it is determined that the department needs to construct a personalized evaluation form.

6. The evaluation method for hospital smart services according to claim 1, characterized in that: When the department does not need to construct a personalized assessment form, the existing assessment form is used to conduct assessment processing on the inpatients of the department.

7. The evaluation method for hospital smart services according to claim 1, characterized in that: When the matching between the department and the existing evaluation form meets the requirements, the existing evaluation form is used to carry out the evaluation process of the inpatients in the department.

8. The evaluation method for hospital smart services according to claim 1, characterized in that: Construct the department's personalized test form, including: Based on the different inpatient service items in the department, determine the number of inpatients corresponding to different service items; The target service items to be constructed in the service items are determined based on the number of corresponding inpatients, and the personalized test forms of the department are constructed using the target service items to be constructed.

9. The evaluation method for hospital smart services according to claim 8, characterized in that: The personalized test form of the department is constructed by using the construction target service project, which specifically includes: The target construction service item is utilized to design and process the evaluation questions in the test form, and the personalized test form of the department is constructed using the evaluation questions after the design and processing.

10. A computer system comprising: A memory and a processor that are communicatively connected, and a computer program stored in the memory and capable of running on the processor, characterized in that when the processor runs the computer program, an evaluation method for hospital smart services as described in any one of claims 1-9 is executed.

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