Enterprise WeChat group robot management system

Through the enterprise WeChat group robot management system, the integration of message push technology and flexible configuration functions have solved the problems of high labor costs and cumbersome technology in the existing technology of enterprise WeChat group message push method, and the automation and intelligent management of in-group messages are realized, and the message push efficiency and user experience are improved.

CN119561925APending Publication Date: 2025-03-04PEOPLE'S INSURANCE COMPANY OF CHINA +1
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Patent Information

Application Number
CN202411650244.4
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-11-18
Publication Date
2025-03-04

AI Technical Summary

Technical Problem

The existing enterprise WeChat group message push method has problems with high labor costs and cumbersome technology, resulting in low message push efficiency and notification efficiency.

Method used

A kind of enterprise WeChat group robot management system is proposed, integrating message push technology and flexible configuration functions, including robot management platform, message template engine, alarm module, permission control and security management module and data statistics and analysis module, to realize the automation and intelligent management of messages within the group.

Benefits of technology

Through automated processing processes, the efficiency and accuracy of message push can be significantly improved, the robot functions are enhanced, the user experience is improved, the system is safe, and data statistics and analysis are facilitated.

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Abstract

The invention provides an enterprise WeChat group robot management system, and the system comprises a robot management platform which is used for creating, configuring and managing robot instances; the message template engine is used for providing a message template; the alarm module is used for realizing automatic triggering and pushing of alarm information; the authority control and safety management module is used for realizing authority control and safety management; and the data statistics and analysis module is used for performing statistics and analysis on the message pushing and alarm triggering data to generate reports and charts. Based on the system disclosed by the invention, automatic and intelligent management of intra-group messages can be realized by integrating an advanced message pushing technology and a flexible configuration function, and the efficiency and quality of internal communication of an enterprise are effectively improved.
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Description

Technical Field

[0001] The present disclosure relates to the field of computer technology, and in particular to an enterprise WeChat group robot management system. Background Art

[0002] With the widespread application of WeChat for Business in all walks of life, WeChat for Business groups have become an important platform for internal communication and collaboration within enterprises. In order to improve the automation of message push within the group and enhance the notification efficiency and response speed of messages, WeChat for Business group robots came into being.

[0003] In the related technology, when pushing messages in an enterprise WeChat group, usually the relevant personnel directly send the relevant data reports in the enterprise WeChat group, resulting in high labor costs; or a new group robot is created in the enterprise WeChat group, and a demand document is written and submitted to the technical staff, who then develops the corresponding push program to push the relevant message content to the enterprise WeChat group robot interface to complete the group information push. If the robot push information is subsequently adjusted, the relevant demand information must be provided to the technical staff for adjustment, resulting in a more cumbersome technology. Summary of the invention

[0004] The present disclosure aims to solve one of the technical problems in the related art at least to some extent.

[0005] To this end, the purpose of the present invention is to propose an enterprise WeChat group robot management system. Based on the system of the present invention, it is possible to realize the automated and intelligent management of group messages by integrating advanced message push technology and flexible configuration functions, thereby effectively improving the efficiency and quality of internal communication within the enterprise.

[0006] To achieve the above-mentioned purpose, the enterprise WeChat group robot management system proposed in the first embodiment of the present disclosure is characterized by comprising:

[0007] The robot management platform is used to create, configure and manage robot instances;

[0008] Message template engine, used to provide message templates;

[0009] Alarm module, used to realize automatic triggering and push of alarm information;

[0010] The permission control and security management module is used to implement permission control and security management;

[0011] The data statistics and analysis module is used to count and analyze the data triggered by message push and alarm, and generate reports and charts.

[0012] Optionally, in some embodiments, the robot management platform is further used for:

[0013] Configure the basic information of the enterprise WeChat group robot;

[0014] Configure the message template and message notification rules of the enterprise WeChat group robot.

[0015] Optionally, in some embodiments, the message template engine is also used to perform message notification to the target object based on a preset extended syntax in the message.

[0016] Optionally, in some embodiments, the alarm module is also used to configure alarm triggering rules, and send an alarm message to a designated WeChat group when the alarm triggering rules are met.

[0017] Optionally, in some embodiments, the authority control and security management module is further used to:

[0018] Review the permission information of system visitors;

[0019] Perform security auditing and logging functions.

[0020] Optionally, in some embodiments, the data statistics and analysis module is further used to:

[0021] Based on the reports and charts, determine the work efficiency and alarm accuracy of the enterprise WeChat group robot.

[0022] Optionally, in some embodiments, the enterprise WeChat group robot management system realizes real-time communication and data interaction with the WeChat group based on the API interface and SDK toolkit provided by the enterprise WeChat platform.

[0023] Optionally, in some embodiments, the enterprise WeChat group robot management system uses message queue technology to implement asynchronous processing of messages, and uses an intelligent recognition algorithm to identify group members.

[0024] Optionally, in some embodiments, the enterprise WeChat group robot management system uses encryption technology to process user data and message content

[0025] Optionally, in some embodiments, the enterprise WeChat group robot management system is configured with a firewall and an intrusion detection system.

[0026] The enterprise WeChat group robot management system provided by the present disclosure includes: a robot management platform for creating, configuring and managing robot instances; a message template engine for providing message templates; an alarm module for realizing automatic triggering and pushing of alarm information; an authority control and security management module for realizing authority control and security management; a data statistics and analysis module for statistics and analysis of the data triggered by message push and alarm, and generating reports and charts. Based on the system disclosed by the present disclosure, it is possible to realize the automated and intelligent management of messages within the group by integrating advanced message push technology and flexible configuration functions, and effectively improve the efficiency and quality of internal communication within the enterprise.

[0027] Additional aspects and advantages of the present disclosure will be given in part in the following description and in part will be obvious from the following description or learned through practice of the present disclosure. BRIEF DESCRIPTION OF THE DRAWINGS

[0028] The above and / or additional aspects and advantages of the present disclosure will become apparent and easily understood from the following description of the embodiments in conjunction with the accompanying drawings, in which:

[0029] Figure 1 It is a structural diagram of an enterprise WeChat group robot management system proposed in one embodiment of the present disclosure. DETAILED DESCRIPTION

[0030] Embodiments of the present disclosure are described in detail below, examples of which are shown in the accompanying drawings, wherein the same or similar reference numerals throughout represent the same or similar elements or elements having the same or similar functions. The embodiments described below with reference to the accompanying drawings are exemplary and are only used to explain the present disclosure, and are not to be construed as limitations of the present disclosure. On the contrary, the embodiments of the present disclosure include all changes, modifications, and equivalents that fall within the spirit and connotation of the appended claims.

[0031] Figure 1 It is a structural diagram of an enterprise WeChat group robot management system proposed in one embodiment of the present disclosure.

[0032] like Figure 1 As shown, the enterprise WeChat group robot management system includes:

[0033] The robot management platform is used to create, configure and manage robot instances;

[0034] Message template engine, used to provide message templates;

[0035] Alarm module, used to realize automatic triggering and push of alarm information;

[0036] The permission control and security management module is used to implement permission control and security management;

[0037] The data statistics and analysis module is used to count and analyze the data triggered by message push and alarm, and generate reports and charts.

[0038] In this embodiment, the system includes: a robot management platform for creating, configuring and managing robot instances; a message template engine for providing message templates; an alarm module for realizing automatic triggering and pushing of alarm information; an authority control and security management module for realizing authority control and security management; a data statistics and analysis module for statistics and analysis of the data triggered by message push and alarm, and generating reports and charts. Based on the system disclosed in this disclosure, it is possible to realize the automated and intelligent management of messages within a group by integrating advanced message push technology and flexible configuration functions, and effectively improve the efficiency and quality of internal communication within the enterprise.

[0039] Optionally, in some embodiments, the robot management platform is also used to:

[0040] Configure the basic information of the enterprise WeChat group robot;

[0041] Configure the message template and message notification rules for the enterprise WeChat group robot.

[0042] Optionally, in some embodiments, the message template engine is also used to send message notifications to the target object based on a preset extended syntax in the message.

[0043] Optionally, in some embodiments, the alarm module is also used to configure alarm triggering rules, and send an alarm message to a designated WeChat group when the alarm triggering rules are met.

[0044] Optionally, in some embodiments, the authority control and security management module is further used to:

[0045] Review the permission information of system visitors;

[0046] Perform security auditing and logging functions.

[0047] Optionally, in some embodiments, the data statistics and analysis module is further used to:

[0048] Determine the work efficiency and alarm accuracy of the enterprise WeChat group robot based on reports and charts.

[0049] Optionally, in some embodiments, the enterprise WeChat group robot management system realizes real-time communication and data interaction with the WeChat group based on the API interface and SDK toolkit provided by the enterprise WeChat platform.

[0050] Optionally, in some embodiments, the enterprise WeChat group robot management system uses message queue technology to implement asynchronous processing of messages, and uses an intelligent recognition algorithm to identify group members.

[0051] Optionally, in some embodiments, the enterprise WeChat group robot management system uses encryption technology to process user data and message content

[0052] Optionally, in some embodiments, the enterprise WeChat group robot management system is configured with a firewall and an intrusion detection system.

[0053] Based on the above embodiments, the enterprise WeChat group robot management system proposed by the present invention includes the following core parts:

[0054] Robot management platform: used to create, configure and manage robot instances. Administrators can set basic information such as the robot's name, group, webhook address, etc. on the platform, and assign different message templates and notification rules to it.

[0055] Message template engine: Provides a rich message template library, supporting multiple message types such as text, Markdown, webpage screenshots, Fanruan screenshots, and API interfaces. Administrators can customize template content as needed, including source, first-level title, key data, quoted text, normal text, text watermarks, and jump guides. In addition, the template engine also supports the use of extended syntax (such as @userid) in messages to @specific group members.

[0056] Alarm trigger mechanism: By integrating with other systems within the enterprise (such as premium notification system, claim process system, etc.), the alarm information can be automatically triggered and pushed. Administrators can configure alarm rules on the platform. When specific conditions are met (such as renewal progress, large cases, etc.), the system will automatically send an alarm message to the designated WeChat group.

[0057] Permission control and security mechanism: Provides comprehensive permission control functions to ensure that only authorized users can access and manage robots. At the same time, the system also has security auditing and logging functions to track and investigate potential security issues.

[0058] Data statistics and analysis: Statistics and analysis of message push and alarm trigger data are generated to generate detailed reports and charts. Administrators can evaluate the robot's work efficiency and the accuracy of alarms based on these data, and make optimizations and adjustments accordingly.

[0059] Technical implementation:

[0060] Interface call: The system calls the API interface and SDK toolkit provided by the enterprise WeChat platform to achieve real-time communication and data interaction with the WeChat group. This includes the process of sending, receiving, parsing and displaying messages.

[0061] Message processing: The system uses advanced message processing technology and algorithms to ensure the accuracy and efficiency of message push. For example, it uses message queue technology to realize asynchronous message processing and improve the concurrent processing capability of the system; it uses intelligent recognition algorithms to identify group members and realize accurate message push.

[0062] Security protection: The system adopts a variety of security protection measures to ensure the security of data transmission and storage. For example, encryption technology is used to protect user data and message content; firewalls and intrusion detection systems are used to prevent external attacks, etc.

[0063] Compared with the prior art, the technical advantages of the enterprise WeChat group robot management system proposed in this disclosure are mainly reflected in the following aspects:

[0064] (1) Improve the efficiency of message push: By automating the process and reducing manual operations, the efficiency and accuracy of message push can be significantly improved.

[0065] (2) Enhanced robot functions: Provide diverse message templates and flexible alarm configuration functions to meet the needs of different scenarios.

[0066] (3) Improve user experience: Support extended syntax such as @specific group members to enhance the targeting and interactivity of messages.

[0067] (4) Ensure system security: Ensure the security and stability of the system through mechanisms such as permission control and security auditing.

[0068] (5) Facilitate data statistics and analysis: Provide detailed data statistics and analysis functions to help administrators evaluate and optimize the robot's work efficiency.

[0069] To sum up, the enterprise WeChat group robot management system disclosed in the present invention has significant technological progress and practical value, and is expected to be widely used and promoted in the fields of internal communication and collaboration in enterprises.

[0070] That is to say, the present disclosure proposes a management system suitable for centralizing a large number of enterprise WeChat group robots. The system realizes the addition, grouping and centralized management of a large number of group robots. With the help of Fanruan report, the function can be quickly developed and realized within hours of report notification, and the county branch enterprise WeChat report robot can be quickly copied through parameter configuration. The new needs of user group robots can be put into production immediately without the need for long-term demand development and online process.

[0071] Those skilled in the art will readily appreciate other embodiments of the present disclosure after considering the specification and practicing the invention disclosed herein. The present disclosure is intended to cover any variations, uses, or adaptations of the present disclosure that follow the general principles of the present disclosure and include common knowledge or customary techniques in the art that are not disclosed in the present disclosure. The description and examples are to be considered exemplary only, and the true scope and spirit of the present disclosure are indicated by the following claims.

[0072] It should be understood that the present disclosure is not limited to the exact structures that have been described above and shown in the drawings, and that various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

[0073] It should be noted that, in the description of the present disclosure, the terms "first", "second", etc. are only used for descriptive purposes and cannot be understood as indicating or implying relative importance. In addition, in the description of the present disclosure, unless otherwise specified, the meaning of "plurality" is two or more.

[0074] Any process or method description in a flowchart or otherwise described herein may be understood to represent a module, segment or portion of code that includes one or more executable instructions for implementing the steps of a specific logical function or process, and the scope of the preferred embodiments of the present disclosure includes alternative implementations in which functions may not be performed in the order shown or discussed, including performing functions in a substantially simultaneous manner or in the reverse order depending on the functions involved, which should be understood by those skilled in the art to which the embodiments of the present disclosure belong.

[0075] It should be understood that the various parts of the present disclosure can be implemented in hardware, software, firmware or a combination thereof. In the above-mentioned embodiments, multiple steps or methods can be implemented in software or firmware stored in a memory and executed by a suitable instruction execution system. For example, if implemented in hardware, as in another embodiment, it can be implemented by any one of the following technologies known in the art or their combination: a discrete logic circuit having a logic gate circuit for implementing a logic function for a data signal, a dedicated integrated circuit having a suitable combination of logic gate circuits, a programmable gate array (PGA), a field programmable gate array (FPGA), etc.

[0076] A person skilled in the art may understand that all or part of the steps in the method for implementing the above-mentioned embodiment may be completed by instructing related hardware through a program, and the program may be stored in a computer-readable storage medium, which, when executed, includes one or a combination of the steps of the method embodiment.

[0077] In addition, each functional unit in each embodiment of the present disclosure may be integrated into a processing module, or each unit may exist physically separately, or two or more units may be integrated into one module. The above-mentioned integrated module may be implemented in the form of hardware or in the form of a software functional module. If the integrated module is implemented in the form of a software functional module and sold or used as an independent product, it may also be stored in a computer-readable storage medium.

[0078] The storage medium mentioned above can be a read-only memory, a magnetic disk or an optical disk, etc.

[0079] In the description of this specification, the description with reference to the terms "one embodiment", "some embodiments", "example", "specific example", or "some examples" means that the specific features, structures, materials or characteristics described in conjunction with the embodiment or example are included in at least one embodiment or example of the present disclosure. In this specification, the schematic representation of the above terms does not necessarily refer to the same embodiment or example. Moreover, the specific features, structures, materials or characteristics described may be combined in any one or more embodiments or examples in a suitable manner.

[0080] Although the embodiments of the present disclosure have been shown and described above, it is to be understood that the above embodiments are exemplary and are not to be construed as limitations of the present disclosure. A person skilled in the art may change, modify, replace and vary the above embodiments within the scope of the present disclosure.

Claims

1. An enterprise WeChat group robot management system, characterized in that: include: The robot management platform is used to create, configure and manage robot instances; Message template engine, used to provide message templates; Alarm module, used to realize automatic triggering and push of alarm information; The permission control and security management module is used to implement permission control and security management; The data statistics and analysis module is used to count and analyze the data triggered by message push and alarm, and generate reports and charts.

2. The system according to claim 1, characterized in that The robot management platform is also used for: Configure the basic information of the enterprise WeChat group robot; Configure the message template and message notification rules of the enterprise WeChat group robot.

3. The system according to claim 1, characterized in that The message template engine is also used to perform message notification on the target object based on a preset extended syntax in the message.

4. The system according to claim 1, characterized in that The alarm module is also used to configure alarm triggering rules, and send an alarm message to a specified WeChat group when the alarm triggering rules are met.

5. The system according to claim 1, wherein: The authority control and security management module is also used to: Review the permission information of system visitors; Perform security auditing and logging functions.

6. The system according to claim 1, wherein: The data statistics and analysis module is also used for: Based on the reports and charts, determine the work efficiency and alarm accuracy of the enterprise WeChat group robot.

7. The system according to claim 1, characterized in that The enterprise WeChat group robot management system is based on the API interface and SDK toolkit provided by the enterprise WeChat platform to achieve real-time communication and data interaction with the WeChat group.

8. The system of claim 1, wherein: The enterprise WeChat group robot management system adopts message queue technology to realize asynchronous processing of messages, and adopts intelligent recognition algorithm to identify members in the group.

9. The system according to claim 1, characterized in that The enterprise WeChat group robot management system uses encryption technology to process user data and message content.

10. The system according to claim 1, wherein: The enterprise WeChat group robot management system is configured with a firewall and an intrusion detection system.