Equipment monitoring management method and device, electronic equipment and storage medium

Abstract

The invention provides an equipment monitoring management method and device, electronic equipment and a storage medium, and the method comprises the steps: determining an abnormal alarm of target to-be-monitored equipment based on the position information and the abnormal type of the target to-be-monitored equipment under the condition that the abnormal alarm of the target to-be-monitored equipment is determined; generating an abnormal alarm work order of the target to-be-monitored equipment according to the corresponding operation and maintenance personnel and the personal identification information of the corresponding operation and maintenance personnel; and issuing the abnormal alarm work order to a mobile device corresponding to the operation and maintenance personnel, the abnormity alarm work order is used for indicating the mobile device to identify the target dynamic bar code on the target to-be-monitored device, determining the abnormal condition of the device based on the identification result and the abnormity type, and indicating the operation and maintenance personnel to perform maintenance processing on the target to-be-monitored device based on the abnormal condition of the device, and the position information is used for the operation and maintenance personnel to position the target to-be-monitored device. According to the invention, the whole operation and maintenance management process can be ensured to be more standard and efficient, and the efficiency and accuracy of equipment monitoring management are improved.

Description

Technical Field

[0001] The present invention relates to the technical field of equipment intelligent maintenance, and in particular to an equipment monitoring and management method, device, electronic equipment and storage medium. Background Art

[0002] At present, most companies usually set up a computer room with multiple operating equipment. This computer room can not only place other types of equipment such as servers, switches and physical machines, but also be equipped with an operation and maintenance platform for unified management of all operating equipment in the computer room. The operation and maintenance platform monitors and manages each operating equipment based on a preset operation and maintenance method; in this way, when an operating equipment in the computer room fails, the fault information can be sent to the operation and maintenance platform by scanning the QR code on the operating equipment through the operator terminal. The operation and maintenance platform first classifies the fault level based on the fault information, and then feeds back the fault information to the corresponding maintenance personnel, so that the maintenance personnel who are adapted to this fault level can go to the computer room to perform equipment maintenance.

[0003] However, since the fault information fed back to the operation and maintenance personnel by the existing operation and maintenance platform is only used to prompt them that a fault exists, and there is no other effective information to assist in locating the fault problem, the operation and maintenance personnel are required to combine their own business knowledge and past experience to check for abnormal equipment conditions before they can perform repairs, resulting in very low efficiency and accuracy in equipment monitoring and management. Summary of the invention

[0004] The present invention provides an equipment monitoring management method, device, electronic device and storage medium, which are used to solve the defects of low efficiency and accuracy of existing equipment monitoring management. The equipment in the computer room is monitored and managed through a work order process management method, ensuring that the corresponding mobile devices of the operation and maintenance personnel can quickly and accurately determine the specific abnormal conditions of the equipment according to the abnormal alarm work order and the recognition results of the dynamic barcodes on the equipment in the computer room, thereby ensuring that the operation and maintenance personnel can grasp the abnormal conditions of the equipment before arriving at the computer room, without the need for the operation and maintenance personnel to spend time and energy to investigate the abnormal conditions of the equipment. The entire operation and maintenance management process is more standardized and efficient, thereby greatly improving the efficiency and accuracy of equipment monitoring management.

[0005] The present invention provides an equipment monitoring and management method, which is applied to an operation and maintenance platform and comprises the following steps.

[0006] When it is determined that an abnormal alarm occurs in the target device to be monitored, an abnormal alarm work order for the target device to be monitored is generated based on the location information, abnormal type, and personal identification information of the corresponding operation and maintenance personnel of the target device to be monitored; The abnormal alarm work order is sent to the mobile device corresponding to the operation and maintenance personnel, and the abnormal alarm work order is used to instruct the mobile device to identify the target dynamic barcode on the target monitored device, and then determine the device abnormality based on the identification result and the abnormality type, and then instruct the operation and maintenance personnel to perform maintenance on the target monitored device based on the device abnormality.

[0007] According to a device monitoring and management method provided by the present invention, the method also includes: in response to a device adding instruction, based on the respective device IDs of different types of monitored devices, generating respective dynamic bar codes for respective devices to be monitored, and sending each of the dynamic bar codes to a terminal device corresponding to a platform manager, so as to instruct the platform manager to print out each of the dynamic bar codes and paste them on the corresponding devices to be monitored; each of the dynamic bar codes is used to view the visual monitoring indicator data of the corresponding devices to be monitored.

[0008] According to a device monitoring management method provided by the present invention, the method also includes: for each device to be monitored, collecting monitoring indicator data of the device to be monitored, and visualizing the monitoring indicator data, and then storing the visualized monitoring indicator data obtained by the visualization processing into the corresponding dynamic barcode.

[0009] According to a device monitoring management method provided by the present invention, the determination of the occurrence of an abnormal alarm in the target device to be monitored includes: determining the target indicator data participating in abnormal judgment in the target monitoring indicator data of the target device to be monitored and the target abnormal alarm rule used for abnormal judgment based on the abnormal alarm rules pre-configured for the indicator data of different types of devices to be monitored; and determining that the target device to be monitored has an abnormal alarm based on the successful matching result between the target abnormal alarm rule and the target indicator data.

[0010] According to a device monitoring management method provided by the present invention, the process of acquiring the target monitoring indicator data of the target device to be monitored includes: determining the target indicator data collection method and target indicator data collection period corresponding to the target device to be monitored based on the indicator data collection methods and indicator data collection periods pre-configured for different types of devices to be monitored; and collecting the target monitoring indicator data for the target device to be monitored based on the target indicator data collection method and the target indicator data collection period.

[0011] According to a device monitoring management method provided by the present invention, the method further includes: receiving a post-exception processing work order fed back by the mobile device, wherein the post-exception processing work order indicates that the abnormal alarm work order has received a maintenance record input by the operation and maintenance personnel.

[0012] According to a device monitoring management method provided by the present invention, the method further includes: caching the abnormal alarm work order into the target dynamic barcode to instruct the mobile device to display the abnormal alarm work order to the operation and maintenance personnel by scanning the barcode.

[0013] The present invention provides a device monitoring management method, which is applied to mobile devices corresponding to operation and maintenance personnel, and includes the following steps.

[0014] Receiving an abnormal alarm work order of a target device to be monitored issued by the operation and maintenance platform; the abnormal alarm work order is generated by the operation and maintenance platform based on the location information, abnormal type, and personal identification information of the target device to be monitored, when determining that an abnormal alarm occurs on the target device to be monitored; When the operation and maintenance personnel arrives at the location of the target device to be monitored based on the location information, the target dynamic barcode on the target device to be monitored is identified, and the equipment abnormality of the target device to be monitored is determined based on the identification result and the abnormality type, so that the operation and maintenance personnel can perform maintenance on the target device to be monitored based on the equipment abnormality.

[0015] The present invention also provides an equipment monitoring and management device, which is applied to an operation and maintenance platform and includes the following units.

[0016] An alarm work order generating unit is used to generate an abnormal alarm work order for the target device to be monitored based on the location information, abnormal type, and personal identification information of the corresponding operation and maintenance personnel of the target device to be monitored when it is determined that the target device to be monitored has an abnormal alarm; The first monitoring management unit is used to send the abnormal alarm work order to the mobile device corresponding to the operation and maintenance personnel, and the abnormal alarm work order is used to instruct the mobile device to identify the target dynamic barcode on the target monitored device, and then determine the device abnormality based on the identification result and the abnormality type, and then instruct the operation and maintenance personnel to perform maintenance processing on the target monitored device based on the device abnormality.

[0017] The present invention also provides an equipment monitoring and management device, which is applied to mobile devices corresponding to operation and maintenance personnel, and includes the following units.

[0018] An alarm work order acquisition unit is used to receive an abnormal alarm work order of a target device to be monitored issued by the operation and maintenance platform; the abnormal alarm work order is generated by the operation and maintenance platform based on the location information of the target device to be monitored, the abnormal type, and the personal identification information of the operation and maintenance personnel when determining that the target device to be monitored has an abnormal alarm; The second monitoring management unit is used to identify the target dynamic barcode on the target device to be monitored when the operation and maintenance personnel arrives at the location of the target device to be monitored based on the location information, and determine the equipment abnormality of the target device to be monitored based on the identification result and the abnormality type, so that the operation and maintenance personnel can perform maintenance on the target device to be monitored based on the equipment abnormality.

[0019] The present invention also provides an electronic device, comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein when the processor executes the program, any of the above-mentioned device monitoring and management methods is implemented.

[0020] The present invention also provides a non-transitory computer-readable storage medium on which a computer program is stored. When the computer program is executed by a processor, the device monitoring and management method described in any one of the above is implemented.

[0021] The equipment monitoring management method, device, electronic device and storage medium provided by the present invention, wherein the equipment monitoring management method, when the operation and maintenance platform determines that the target device to be monitored has an abnormal alarm, first generates an abnormal alarm work order for the target device to be monitored based on the location information, abnormal type of the target device to be monitored, and the personal identification information of the corresponding operation and maintenance personnel, and then further sends the abnormal alarm work order to the mobile device corresponding to the operation and maintenance personnel, the abnormal alarm work order is used to instruct the mobile device to identify the target dynamic barcode on the target device to be monitored, and then determine the abnormal situation of the device based on the recognition result and the abnormal type, and then instruct the operation and maintenance personnel to repair the target device to be monitored based on the abnormal situation of the device. In this way, the equipment in the computer room is monitored and managed through the work order process management method, ensuring that the corresponding mobile device of the operation and maintenance personnel can quickly and accurately determine the specific abnormal situation of the equipment according to the abnormal alarm work order and the recognition result of the dynamic barcode on the equipment in the computer room, so as to ensure that the operation and maintenance personnel can grasp the abnormal situation of the equipment before arriving at the computer room, and the operation and maintenance personnel do not need to spend time and energy to troubleshoot the abnormal situation of the equipment, and the entire operation and maintenance management process is more standardized and efficient, thereby greatly improving the efficiency and accuracy of equipment monitoring management. BRIEF DESCRIPTION OF THE DRAWINGS

[0022] In order to more clearly illustrate the technical solutions in the present invention or the prior art, the following briefly introduces the drawings required for use in the embodiments or the description of the prior art. Obviously, the drawings described below are some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.

[0023] Figure 1 It is a flowchart of the existing equipment monitoring and management method.

[0024] Figure 2 This is one of the flow charts of the equipment monitoring management method provided by the present invention.

[0025] Figure 3 It is a schematic diagram of the use process of the two-dimensional code provided by the present invention.

[0026] Figure 4 It is a module diagram of the operation and maintenance platform provided by the present invention; Figure 5 This is the second flow chart of the equipment monitoring management method provided by the present invention.

[0027] Figure 6 It is a schematic diagram of the working process of the mobile device provided by the present invention.

[0028] Figure 7 This is the third flow chart of the equipment monitoring management method provided by the present invention.

[0029] Figure 8 This is one of the structural diagrams of the equipment monitoring and management device provided by the present invention.

[0030] Fig. 9 This is the second structural diagram of the equipment monitoring and management device provided by the present invention.

[0031] Fig.10 It is a structural schematic diagram of the electronic device provided by the present invention. DETAILED DESCRIPTION

[0032] In order to make the purpose, technical solution and advantages of the present invention clearer, the technical solution of the present invention will be clearly and completely described below in conjunction with the drawings of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0033] In the embodiments of the present invention, "at least one" refers to one or more, and "more than one" refers to two or more. "And / or" describes the association relationship of associated objects, indicating that three relationships may exist. For example, A and / or B may represent: A exists alone, A and B exist at the same time, and B exists alone, where A and B may be singular or plural. In the textual description of the present invention, the character " / " generally indicates that the previous and next associated objects are in an "or" relationship. In addition, it should be noted that the serial numbers themselves, such as "first", "second", etc., used to distinguish the objects described in the present invention are only used to distinguish the objects described, and do not have any order or technical meaning.

[0034] At present, most companies usually set up a computer room with multiple operating equipment. This computer room can not only place other types of equipment such as servers, switches and physical machines, but also be equipped with an operation and maintenance platform for unified management of all operating equipment in the computer room. The operation and maintenance platform monitors and manages each operating equipment based on a preset operation and maintenance method; in this way, when an operating equipment in the computer room fails, the fault information can be sent to the operation and maintenance platform by scanning the QR code on the operating equipment through the operator terminal. The operation and maintenance platform first classifies the fault level based on the fault information, and then feeds back the fault information to the corresponding maintenance personnel, so that the maintenance personnel who are adapted to this fault level can go to the computer room to perform equipment maintenance.

[0035] For example, refer to Figure 1 The flow chart of the existing equipment monitoring management method is shown in FIG. Figure 1 As shown, a QR code is generated according to the equipment number of each running equipment in the computer room, and each QR code is identified on the corresponding running equipment; when a running equipment in the computer room (recorded as the target equipment) fails, the QR code on the target equipment is first scanned with a mobile phone to identify the fault information, and then the mobile phone is used to send the fault information to the operation and maintenance platform for fault level classification, so that maintenance personnel adapted to this fault level can perform maintenance work on the target equipment.

[0036] However, since the fault information fed back to the operation and maintenance personnel by the existing operation and maintenance platform is only used to prompt them that a fault exists, and there is no other effective information to assist in locating the fault problem, the operation and maintenance personnel are required to combine their own business knowledge and past experience to check for abnormal equipment conditions before they can perform repairs, resulting in very low efficiency and accuracy in equipment monitoring and management.

[0037] In order to solve the above technical problems, the present invention provides an equipment monitoring management method, device, electronic device and storage medium, which are used to monitor and manage the equipment in the computer room through a work order process management method, ensuring that the corresponding mobile devices of the operation and maintenance personnel can quickly and accurately determine the specific abnormal conditions of the equipment according to the abnormal alarm work order and the recognition results of the dynamic barcodes on the equipment in the computer room, thereby ensuring that the operation and maintenance personnel can grasp the abnormal conditions of the equipment before arriving at the computer room, without the need for the operation and maintenance personnel to spend time and energy to investigate the abnormal conditions of the equipment, and the entire operation and maintenance management process is more standardized and efficient, thereby greatly improving the efficiency and accuracy of equipment monitoring management.

[0038] Combine the following Figure 2-Figure 10The equipment monitoring management method, device, electronic device and storage medium of the present invention are described, wherein the executor of the equipment monitoring management method can be an operation and maintenance platform that uniformly manages all running equipment in the computer room. The operation and maintenance platform is a comprehensive management and monitoring tool, and the operation and maintenance platform has at least centralized monitoring function, automated maintenance function, security management function, work order generation and analysis function to help enterprises improve the efficiency, stability and security of Internet technology (IT) infrastructure. Furthermore, the equipment monitoring management method can also be used to be set in an equipment monitoring management device built into the operation and maintenance platform, and the equipment monitoring management device can be implemented by software, hardware or a combination of the two. The following describes the equipment monitoring management method by taking the executor of the equipment monitoring management method as an operation and maintenance platform as an example.

[0039] In order to facilitate understanding of the device monitoring management method provided by the embodiment of the present invention, the device monitoring management method provided by the present invention will be described in detail below through the following exemplary embodiments. It can be understood that the following exemplary embodiments can be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments.

[0040] Reference Figure 2 , which is one of the flow charts of the device monitoring management method provided by the present invention, such as Figure 2 As shown, the device monitoring and management method includes the following steps 210 and 220.

[0041] Step 210: When it is determined that an abnormal alarm occurs in the target device to be monitored, an abnormal alarm work order for the target device to be monitored is generated based on the location information, abnormal type, and personal identification information of the corresponding operation and maintenance personnel of the target device to be monitored.

[0042] It should be noted that the operation and maintenance platform can pre-determine at least one indicator to be collected for each different type of monitored equipment in the computer room based on the IT operation and maintenance service specifications and implementation rules, and then collect all specified indicator data of the corresponding monitored equipment according to at least one indicator to be collected for each monitored equipment and use it as monitoring indicator data; in this way, the monitoring indicator data of each monitored equipment is collected.

[0043] The target device to be monitored may be a device to be monitored among all devices to be monitored in the computer room, and the number of the target devices to be monitored may be one or more; no specific limitation is made here.

[0044] All running equipment in the computer room can be used as equipment to be monitored by the operation and maintenance platform, and may include but not be limited to servers, application equipment, physical machines, network equipment, switches, databases, middleware and other types of equipment. No specific limitation is made here.

[0045] Exemplarily, the operation and maintenance personnel can collect monitoring indicator data of each monitored device in the computer room simultaneously or sequentially, and perform abnormal analysis on all the collected monitoring indicator data. When it is analyzed that a certain indicator data of a certain monitored device (such as device A in the computer room) is too high or too low, the monitored device (such as device A) is determined as the target monitored device, and the monitoring indicator data of the monitored device (such as device A) is determined as the target monitoring indicator data. At the same time, the abnormality type is also determined based on the excessively high or too low indicator data, such as memory alarm, central processing unit (CPU) alarm, disk space alarm, etc.

[0046] The personal identification information of the operation and maintenance personnel may be identification information that uniquely identifies the identity of the corresponding operation and maintenance personnel, specifically including but not limited to at least one of other information such as the operation and maintenance personnel's facial information, the operation and maintenance personnel's ID number, and the operation and maintenance personnel's work number.

[0047] Specifically, when the operation and maintenance platform determines that the target device to be monitored has an abnormal alarm by performing an abnormal analysis on the target monitoring indicator data of the target device to be monitored, it can also determine the type of abnormality. At this time, the personal identification information of the operation and maintenance personnel who handle such abnormalities can be further determined. The determination method can be that the platform administrator of the operation and maintenance platform assigns the operation and maintenance personnel and receives the personal identification information of the operation and maintenance personnel input by the platform administrator; or, the operation and maintenance platform can also determine the personal identification information of the operation and maintenance personnel who can handle this abnormal situation from the currently idle operation and maintenance personnel-personal identification information list. No specific limitation is made here.

[0048] At this point, the operation and maintenance personnel can generate an abnormal alarm work order for the target device to be monitored based on the location information, abnormality type, and the corresponding personal identification information of the target device to be monitored. That is, this abnormal alarm work order at least includes the abnormality type, location information and the corresponding personal identification information of the target device to be monitored; and this abnormal alarm work order can be displayed in a visual manner.

[0049] Step 220: send the abnormal alarm work order to the mobile device corresponding to the operation and maintenance personnel. The abnormal alarm work order is used to instruct the mobile device to identify the target dynamic barcode on the target monitored device, determine the device abnormality based on the identification result and the abnormality type, and then instruct the operation and maintenance personnel to repair the target monitored device based on the device abnormality.

[0050] Among them, the location information is used by operation and maintenance personnel to locate the target equipment to be monitored.

[0051] The target dynamic barcode may specifically be a target QR code, and the target QR code is at least used to visually display the target monitoring indicator data of the target device to be monitored to the operation and maintenance personnel.

[0052] Specifically, when the operation and maintenance platform sends the abnormal alarm work order to the corresponding mobile device of the operation and maintenance personnel, the operation and maintenance personnel can first go to the target monitored device in the computer room according to the location information in the abnormal alarm work order, and then use the mobile device to scan the target dynamic barcode on the target monitored device, so that the mobile device can determine the abnormal situation of the equipment based on the information obtained from the scan of the target dynamic barcode and the abnormality type, so that the operation and maintenance personnel can repair the target monitored equipment based on the abnormal situation of the equipment.

[0053] It should be noted that in order to protect personal privacy, the abnormal alarm work order can be encrypted based on a pre-set encryption and decryption protocol and sent to the corresponding mobile device of the operation and maintenance personnel, so that the mobile device can decrypt and display the abnormal alarm work order to the operation and maintenance personnel.

[0054] The equipment monitoring and management method provided by the present invention, when the operation and maintenance platform determines that the target equipment to be monitored has an abnormal alarm, firstly generates an abnormal alarm work order for the target equipment to be monitored based on the location information, abnormal type, and personal identification information of the corresponding operation and maintenance personnel, and then further sends the abnormal alarm work order to the mobile device corresponding to the operation and maintenance personnel, the abnormal alarm work order is used to instruct the mobile device to identify the target dynamic barcode on the target equipment to be monitored, and then determine the abnormal situation of the equipment based on the identification result and the abnormal type, and then instruct the operation and maintenance personnel to repair the target equipment to be monitored based on the abnormal situation of the equipment. In this way, the equipment in the computer room is monitored and managed through the work order process management method, ensuring that the corresponding mobile device of the operation and maintenance personnel can quickly and accurately determine the specific abnormal situation of the equipment according to the abnormal alarm work order and the recognition result of the dynamic barcode on the equipment in the computer room, so as to ensure that the operation and maintenance personnel can grasp the abnormal situation of the equipment before arriving at the computer room, and the operation and maintenance personnel do not need to spend time and energy to troubleshoot the abnormal situation of the equipment, and the entire operation and maintenance management process is more standardized and efficient, thereby greatly improving the efficiency and accuracy of equipment monitoring and management.

[0055] Based on the above Figure 2 In the device monitoring management method shown, in an exemplary embodiment, in order to facilitate standardized and efficient management of each device in the computer room, the operation and maintenance platform can generate a corresponding dynamic barcode for each device in the computer room, and then the platform manager prints and pastes each dynamic barcode on the corresponding device in the computer room, so that the relevant managers can view the monitoring status of the corresponding device in real time and visually. Based on this, the device monitoring management method provided by the present invention can also perform the following steps.

[0056] In response to the device adding instruction, a dynamic barcode for each device to be monitored is generated based on the device ID of each different type of monitored device, and each dynamic barcode is sent to the terminal device corresponding to the platform administrator to instruct the platform administrator to print out each dynamic barcode and paste it on the corresponding device to be monitored; each dynamic barcode is used to view the visual monitoring indicator data of the corresponding device to be monitored.

[0057] The terminal device may be a personal computer (PC), a portable device, a notebook computer, a smart phone, a tablet computer, a portable wearable device, or other devices, which are not specifically limited here.

[0058] Specifically, the operation and maintenance platform can be built based on the springboot framework, and can include a data acquisition module, a resource warehouse module and a work order process module, wherein the data acquisition module can collect monitoring indicator data of the corresponding monitored equipment, so that relevant management personnel can understand the equipment status of the corresponding monitored equipment in real time; the work order process module can generate an abnormal alarm work order for the target monitored equipment based on the location information, abnormality type, and personal identification information of the corresponding operation and maintenance personnel of the target monitored equipment, and send the abnormal alarm work order to the corresponding mobile device of the operation and maintenance personnel.

[0059] The resource warehouse module can provide a visualization page to facilitate platform managers to add each device to be monitored and managed in the computer room. The adding method is that the platform manager drags and drops the thumbnail information of each device to be monitored and managed on the visualization page, and each thumbnail information contains at least the device name and device ID of the corresponding device to be monitored and managed; or, the platform manager can directly enter the device name and device ID and other information of each device to be monitored and managed on the visualization page; or, the resource warehouse module can also automatically generate a device ID that uniquely identifies the identity of the device for the corresponding device to be monitored and managed based on the device name entered by the platform manager; when the visualization page receives a drag and drop operation or an information input operation, it can automatically generate a device addition instruction and respond in time, so as to generate a corresponding dynamic barcode, such as a dynamic QR code, based on the device ID of each device to be monitored.

[0060] For example, refer to Figure 3As shown in the diagram of the QR code usage process, when the platform administrator adds each device to be monitored in the computer room to the visualization page of the resource warehouse module, the resource warehouse module can further generate a corresponding dynamic QR code for each device to be monitored based on ZXing technology and the device ID of each device to be monitored, and send the dynamic QR code to the corresponding terminal device of the platform administrator, so that the platform administrator can print out the dynamic QR code and paste it on the corresponding device to be monitored; in this way, all added devices to be monitored are traversed; until the corresponding dynamic QR code is pasted on all devices to be monitored.

[0061] Based on the above Figure 2 In an exemplary embodiment of the device monitoring management method shown, in order to ensure that relevant managers can more intuitively and clearly understand the device status of the equipment in the computer room, the collected monitoring indicator data can be visualized and stored in the corresponding dynamic barcode. Based on this, the device monitoring management method provided by the present invention can also perform the following steps.

[0062] For each device to be monitored, the monitoring index data of the device to be monitored is collected, and the monitoring index data is visualized, and then the visualized monitoring index data obtained by the visualization processing is stored in the corresponding dynamic barcode.

[0063] It should be noted that, refer to Figure 4 The operation and maintenance platform module diagram shown in the figure includes, in addition to the data acquisition module, the resource warehouse module and the work order process module, also a data visualization module; in this way, for the data acquisition module, it can not only collect the monitoring indicator data of each device to be monitored, but also send the collected monitoring indicator data of each device to be monitored to the data visualization module, and the data visualization will visualize the monitoring indicator data of each device to be monitored, such as processing it into a dashboard form or a chart form, and send the visualized monitoring indicator data obtained after the visualization processing to the corresponding dynamic barcode, so that the relevant management personnel can understand the equipment status of the monitored equipment more intuitively and clearly.

[0064] Based on the above Figure 2 In the device monitoring management method shown, in an exemplary embodiment, in step 210, the operation and maintenance platform determines that an abnormal alarm occurs in the target device to be monitored, which can be specifically implemented through the following steps.

[0065] First, based on the abnormal alarm rules pre-configured for the indicator data of different types of monitored devices, the target indicator data involved in abnormal judgment in the target monitoring indicator data of the target monitored device and the target abnormal alarm rules used for abnormal judgment are determined; further, based on the successful matching result between the target abnormal alarm rules and the target indicator data, it is determined that the target monitored device has an abnormal alarm.

[0066] It should be noted that corresponding abnormal alarm rules are configured for the indicator data of different types of monitored devices respectively, and thresholds can be configured for the indicator data of each monitored device respectively, and the abnormal alarm conditions can be reached when the threshold is exceeded or not within the threshold range, and an abnormal alarm can be issued when the abnormal alarm bar is reached. In this way, abnormal alarm rules that are pre-configured for the indicator data of different types of monitored devices can be obtained, and the target indicator data involved in abnormal judgment in the target monitoring indicator data and the target abnormal alarm rules used for abnormal judgment can be determined accordingly, so that when the target abnormal alarm rules and the target indicator data are successfully matched, it can be determined that the target monitored device has an abnormal alarm.

[0067] Exemplarily, the target indicator data involved in abnormality judgment is determined to be memory occupancy rate from the target monitoring indicator data, and the target abnormality alarm rule used for abnormality judgment is to issue an abnormality alarm when the memory occupancy rate exceeds the occupancy rate threshold (such as 80%). At this time, when the memory occupancy rate in the target indicator data is greater than 80%, it can be determined that an abnormality alarm occurs in the target monitored device.

[0068] Based on the above Figure 2 In the device monitoring management method shown, in an exemplary embodiment, the process of obtaining target monitoring indicator data of the target device to be monitored by the operation and maintenance platform in step 210 includes the following steps.

[0069] First, based on the indicator data collection methods and indicator data collection cycles pre-configured for different types of monitored devices, the target indicator data collection method and target indicator data collection cycle corresponding to the target monitored device are determined; then, based on the target indicator data collection method and target indicator data collection cycle, the target monitoring indicator data of the target monitored device is collected.

[0070] Exemplarily, corresponding indicator collection methods are configured for different types of monitored devices. Indicators can be collected from devices such as virtual machines through the Secure Shell (SSH) protocol; indicators can be collected from devices such as physical machines through the Intelligent Platform Management Interface (IPMI) protocol; indicators can be collected from network devices such as switches through the Simple Network Management Protocol (SNMP) protocol; and indicators can be collected from application devices such as middleware and databases through plug-in methods.

[0071] The corresponding indicator data collection period is configured for different types of monitored devices respectively, and the indicator data collection period of each monitored device can be in the second level, such as about 5 seconds; all indicator data collection periods can be different from each other, or there can be at least two indicator data collection periods with the same value. No specific description is given here.

[0072] At this point, the indicator data collection methods and indicator data collection cycles that have been pre-configured for different types of monitored devices can be obtained, and the target indicator data collection method and target indicator data collection cycle corresponding to the target monitored device can be determined accordingly, so that the operation and maintenance platform can collect the target monitoring indicator data of the target monitored device based on the target indicator data collection method and target indicator data collection cycle.

[0073] Based on the above Figure 2 In an exemplary embodiment of the equipment monitoring management method shown, in order to ensure that the work order process management method is more standardized and efficient, the operation and maintenance personnel can be prompted to enter the maintenance record into the abnormal alarm work order in time after completing the maintenance work. Based on this, the equipment monitoring management method provided by the present invention can also perform the following steps.

[0074] Receive the abnormality handling work order fed back by the mobile device. The abnormality handling work order indicates that the abnormal alarm work order has received the maintenance record entered by the operation and maintenance personnel.

[0075] The maintenance record includes the entire maintenance workflow of the operation and maintenance personnel for the target monitored equipment, and the format of the maintenance workflow includes but is not limited to at least one of other formats such as text, picture, audio and video.

[0076] It should be noted that, in order to ensure that the work order process management method is more standardized and efficient, the abnormal alarm work order also includes a maintenance record input box, and the maintenance record input box is initially empty. In this way, when the operation and maintenance personnel complete the maintenance processing of the target monitored equipment, they can input the entire maintenance workflow into the maintenance record input box of the abnormal alarm work order, and the input method includes but is not limited to at least one of other input methods such as manual input, voice input, and camera input.

[0077] At this point, when the operation and maintenance personnel have completely input the entire maintenance workflow into the abnormal alarm work order displayed on their mobile device, they can click the "Confirm" button to automatically generate an abnormal handling work order, and then further click the "Send" button to have the mobile device feed back the abnormal handling work order to the operation and maintenance platform.

[0078] Based on the above Figure 2In an exemplary embodiment of the equipment monitoring management method shown, considering information security management, the abnormal alarm work order may not be displayed on the mobile device of the operation and maintenance personnel during the maintenance process, and the abnormal alarm work order may be reproduced by scanning the code after the maintenance work is completed. Based on this, the equipment monitoring management method provided by the present invention may also perform the following steps.

[0079] The abnormal alarm work order is cached in the target dynamic barcode to instruct the mobile device to display the abnormal alarm work order to the operation and maintenance personnel by scanning the barcode.

[0080] It should be noted that in order to ensure the information security during the entire maintenance process, the operation and maintenance platform can cache the abnormal alarm work order to the target dynamic barcode pasted on the target monitored device while sending the abnormal alarm work order to the corresponding mobile device of the operation and maintenance personnel. In this way, after the operation and maintenance personnel view or browse the abnormal alarm work order through their mobile devices for a certain period of time, they can first close the abnormal alarm work order, and then go to the target monitored device in the computer room and perform maintenance. During the maintenance process, they can also view relevant information or communicate and discuss with others through their mobile devices until the entire maintenance process is completed. At this time, the abnormal alarm work order can be reproduced on their mobile devices by scanning the code, so that the operation and maintenance personnel can enter the maintenance record.

[0081] Reference Figure 5 , which is the second flow chart of the equipment monitoring management method provided by the present invention, Figure 5 The execution subject of the device monitoring management method shown can be a mobile device corresponding to the operation and maintenance personnel, and the mobile device can be a portable device, a smart phone, a tablet computer, a portable wearable device, or other devices; the present invention does not specifically limit the specific form of the mobile device. Figure 5 The device monitoring management method shown can also be applied to a device monitoring management device set in a mobile device, which can be implemented by software, hardware or a combination of both. The device monitoring management method is described below by taking the execution subject of the device monitoring management method as a mobile device as an example.

[0082] In order to facilitate understanding of the device monitoring management method provided by the embodiment of the present invention, the device monitoring management method provided by the embodiment of the present invention will be described in detail below through the following exemplary embodiments. It can be understood that the following exemplary embodiments can be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments.

[0083] like Figure 5 As shown, the device monitoring management method provided by the present invention includes the following steps 510 and 520.

[0084] Step 510, receiving the abnormal alarm work order of the target monitored device issued by the operation and maintenance platform; the abnormal alarm work order is generated by the operation and maintenance platform based on the location information, abnormal type, and personal identification information of the target monitored device and the corresponding operation and maintenance personnel when it is determined that the target monitored device has an abnormal alarm.

[0085] Step 520: When the operation and maintenance personnel arrive at the location of the target device to be monitored based on the location information, the target dynamic barcode on the target device to be monitored is identified, and the device abnormality of the target device to be monitored is determined based on the identification result and the abnormality type, so that the operation and maintenance personnel can perform maintenance on the target device to be monitored based on the device abnormality.

[0086] It should be noted that, refer to Figure 6 As shown in the mobile device workflow diagram, when the mobile device corresponding to a certain operation and maintenance personnel on site receives the abnormal alarm work order issued by the operation and maintenance platform, the operation and maintenance personnel first goes to the location of the target monitored device in the computer room according to the location information in the abnormal alarm work order, and then uses the mobile device to scan the target dynamic barcode pasted on the target monitored device. In this way, the mobile device will display the target visual monitoring indicator data corresponding to the abnormal alarm of the target monitored device to the operation and maintenance personnel by scanning the code, so that the mobile device can determine the device abnormality corresponding to the abnormal type based on the target visual monitoring indicator data; here, the operation and maintenance personnel can also combine their own business knowledge and past experience as well as the target visual monitoring indicator data to supplement and modify the device abnormality determined by the above mapping relationship to ensure that the final determined device abnormality is more accurate.

[0087] At this point, the operation and maintenance personnel can perform maintenance processing on the target monitored equipment based on the final determined equipment abnormality, and after completing the maintenance processing, fill in the maintenance record in the abnormal alarm work order displayed on their mobile device. The execution subject involved is the equipment monitoring management method of the operation and maintenance platform, which can refer to the aforementioned method embodiment. No further details will be given here.

[0088] For example, refer to Figure 7 The third flow chart of the equipment monitoring management method shown in FIG. Figure 7As shown, the operation and maintenance platform can generate a corresponding device ID for each added monitored management device, and generate a dynamic QR code according to each device ID, and then instruct the platform manager to print out each dynamic QR code and paste it on the corresponding monitored management device; in this case, the operation and maintenance platform collects the monitoring index data of each monitored device, and visualizes each monitoring index data, and then stores the visualized monitoring index data obtained by the visualization in the corresponding dynamic QR code. When the operation and maintenance platform determines that the target monitored management device among multiple monitored management devices has an abnormal alarm, an abnormal alarm work order for the target monitored device can be generated, so that the mobile device corresponding to the operation and maintenance personnel can display the target visualized monitoring index data to the operation and maintenance personnel by scanning the code, and can also determine the abnormal situation of the equipment and the operation and maintenance personnel perform maintenance processing based on the abnormal situation of the equipment. After the abnormal processing is completed until the maintenance is completed, the operation and maintenance personnel enter the maintenance record into the abnormal alarm work order, and the mobile device feedbacks the abnormal processing work order to the operation and maintenance terminal; in this way, the equipment monitoring management process is completed. The specific processing process involved can refer to the aforementioned embodiment. It will not be repeated here.

[0089] The equipment monitoring and management device provided by the present invention is described below. The equipment monitoring and management device described below and the equipment monitoring and management method described above can be referenced to each other.

[0090] Reference Figure 8 , which is one of the structural diagrams of the equipment monitoring and management device provided by the present invention, such as Figure 8 As shown, the equipment monitoring and management device 800 is applied to an operation and maintenance platform, and the device includes: an alarm work order generating unit 810 and a first monitoring and management unit 820.

[0091] The alarm work order generating unit 810 is used to generate an abnormal alarm work order for the target monitored device based on the location information, abnormal type, and personal identification information of the corresponding operation and maintenance personnel of the target monitored device when it is determined that the target monitored device has an abnormal alarm.

[0092] The first monitoring management unit 820 is used to send the abnormal alarm work order to the mobile device corresponding to the operation and maintenance personnel. The abnormal alarm work order is used to instruct the mobile device to identify the target dynamic barcode on the target monitored device, and then determine the device abnormality based on the identification result and the abnormality type, and then instruct the operation and maintenance personnel to perform maintenance on the target monitored device based on the device abnormality.

[0093] Optionally, the first monitoring management unit 820 is specifically used to respond to a device adding instruction, generate a dynamic barcode for each device to be monitored based on the device ID of each different type of monitored device, and send each dynamic barcode to a terminal device corresponding to the platform administrator to instruct the platform administrator to print out each dynamic barcode and paste it on the corresponding device to be monitored; each dynamic barcode is used to view the visual monitoring indicator data of the corresponding device to be monitored.

[0094] Optionally, the first monitoring management unit 820 is specifically used to collect monitoring index data of each device to be monitored, visualize the monitoring index data, and then store the visualized monitoring index data obtained by the visualization processing into a corresponding dynamic barcode.

[0095] Optionally, the alarm work order generation unit 810 is specifically used to determine the target indicator data participating in abnormal judgment in the target monitoring indicator data of the target device to be monitored and the target abnormal alarm rules used for abnormal judgment based on the abnormal alarm rules pre-configured for the indicator data of different types of monitored devices; based on the successful matching result between the target abnormal alarm rules and the target indicator data, determine that an abnormal alarm occurs in the target device to be monitored.

[0096] Optionally, the alarm work order generation unit 810 is specifically used to determine the target indicator data collection method and target indicator data collection period corresponding to the target device to be monitored based on the indicator data collection methods and indicator data collection periods pre-configured for different types of monitored devices; based on the target indicator data collection method and target indicator data collection period, collect target monitoring indicator data for the target device to be monitored.

[0097] Optionally, the first monitoring management unit 820 is specifically configured to receive a post-exception processing work order fed back by a mobile device, where the post-exception processing work order indicates that the abnormal alarm work order has received a maintenance record input by an operation and maintenance personnel.

[0098] Optionally, the first monitoring management unit 820 is specifically used to cache the abnormal alarm work order into the target dynamic barcode to instruct the mobile device to display the abnormal alarm work order to the operation and maintenance personnel by scanning the barcode.

[0099] Reference Fig. 9 , which is a second structural diagram of the equipment monitoring and management device provided by the present invention, such as Fig. 9 As shown, the equipment monitoring and management device 900 is applied to the mobile device corresponding to the operation and maintenance personnel, and the device includes: an alarm work order acquisition unit 910 and a second monitoring and management unit 920.

[0100] The alarm work order acquisition unit 910 is used to receive the abnormal alarm work order of the target monitored device issued by the operation and maintenance platform; the abnormal alarm work order is generated by the operation and maintenance platform based on the location information, abnormality type, and personal identification information of the target monitored device when it is determined that the target monitored device has an abnormal alarm.

[0101] The second monitoring management unit 920 is used to identify the target dynamic barcode on the target device to be monitored when the operation and maintenance personnel arrive at the location of the target device to be monitored based on the location information, and determine the equipment abnormality of the target device to be monitored based on the identification result and the abnormality type, so that the operation and maintenance personnel can perform maintenance on the target device to be monitored based on the equipment abnormality.

[0102] Fig.10 An example of a physical structure diagram of an electronic device is shown in FIG. Fig.10 As shown, the electronic device may include: a processor 1010, a communication interface 1020, a memory 1030 and a communication bus 1040, wherein the processor 1010, the communication interface 1020 and the memory 1030 communicate with each other through the communication bus 1040. The processor 1010 may call the logic instructions in the memory 1030 to execute the device monitoring management method, which includes: in the case of determining that an abnormal alarm occurs on the target device to be monitored, generating an abnormal alarm work order for the target device to be monitored based on the location information, abnormal type of the target device to be monitored, and the personal identification information of the corresponding operation and maintenance personnel; sending the abnormal alarm work order to the mobile device corresponding to the operation and maintenance personnel, the abnormal alarm work order is used to instruct the mobile device to identify the target dynamic barcode on the target device to be monitored, and then determine the abnormal situation of the device based on the identification result and the abnormal type, and then instruct the operation and maintenance personnel to repair the target device to be monitored based on the abnormal situation of the device.

[0103] Alternatively, the method includes: receiving an abnormal alarm work order for a target device to be monitored issued by an operation and maintenance platform; the abnormal alarm work order is generated by the operation and maintenance platform based on the location information, abnormality type, and personal identification information of the target device to be monitored, when it is determined that an abnormal alarm occurs in the target device to be monitored; when the operation and maintenance personnel arrive at the location of the target device to be monitored based on the location information, the target dynamic barcode on the target device to be monitored is identified, and the device abnormality of the target device to be monitored is determined based on the identification result and the abnormality type, so that the operation and maintenance personnel can perform maintenance processing on the target device to be monitored based on the device abnormality.

[0104] In addition, the logic instructions in the above-mentioned memory 1030 can be implemented in the form of a software functional unit and can be stored in a computer-readable storage medium when it is sold or used as an independent product. Based on such an understanding, the technical solution of the present invention, in essence, or the part that contributes to the prior art or the part of the technical solution, can be embodied in the form of a software product, and the computer software product is stored in a storage medium, including several instructions for a computer device (which can be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the method described in each embodiment of the present invention. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), disk or optical disk, etc. Various media that can store program codes.

[0105] On the other hand, the present invention also provides a computer program product, which includes a computer program. The computer program can be stored on a non-transitory computer-readable storage medium. When the computer program is executed by a processor, the computer can execute the equipment monitoring and management method provided by the above-mentioned methods, which includes: when it is determined that an abnormal alarm occurs in the target device to be monitored, an abnormal alarm work order for the target device to be monitored is generated based on the location information, abnormality type, and personal identification information of the corresponding operation and maintenance personnel of the target device to be monitored; the abnormal alarm work order is sent to the mobile device corresponding to the operation and maintenance personnel, and the abnormal alarm work order is used to instruct the mobile device to identify the target dynamic barcode on the target device to be monitored, and then determine the abnormal condition of the equipment based on the identification result and the abnormality type, and then instruct the operation and maintenance personnel to perform maintenance processing on the target device to be monitored based on the abnormal condition of the equipment.

[0106] Alternatively, the method includes: receiving an abnormal alarm work order for a target device to be monitored issued by an operation and maintenance platform; the abnormal alarm work order is generated by the operation and maintenance platform based on the location information, abnormality type, and personal identification information of the target device to be monitored, when it is determined that an abnormal alarm occurs in the target device to be monitored; when the operation and maintenance personnel arrive at the location of the target device to be monitored based on the location information, the target dynamic barcode on the target device to be monitored is identified, and the device abnormality of the target device to be monitored is determined based on the identification result and the abnormality type, so that the operation and maintenance personnel can perform maintenance processing on the target device to be monitored based on the device abnormality.

[0107] On the other hand, the present invention also provides a non-transitory computer-readable storage medium having a computer program stored thereon, which, when executed by a processor, is implemented to execute the equipment monitoring management method provided by the above-mentioned methods, the method comprising: when it is determined that an abnormal alarm occurs in the target device to be monitored, generating an abnormal alarm work order for the target device to be monitored based on the location information, abnormality type, and personal identification information of the corresponding operation and maintenance personnel of the target device to be monitored; sending the abnormal alarm work order to the mobile device corresponding to the operation and maintenance personnel, the abnormal alarm work order is used to instruct the mobile device to identify the target dynamic barcode on the target device to be monitored, then determine the abnormal condition of the equipment based on the identification result and the abnormality type, and then instruct the operation and maintenance personnel to perform maintenance processing on the target device to be monitored based on the abnormal condition of the equipment.

[0108] Alternatively, the method includes: receiving an abnormal alarm work order for a target device to be monitored issued by an operation and maintenance platform; the abnormal alarm work order is generated by the operation and maintenance platform based on the location information, abnormality type, and personal identification information of the target device to be monitored, when it is determined that an abnormal alarm occurs in the target device to be monitored; when the operation and maintenance personnel arrive at the location of the target device to be monitored based on the location information, the target dynamic barcode on the target device to be monitored is identified, and the device abnormality of the target device to be monitored is determined based on the identification result and the abnormality type, so that the operation and maintenance personnel can perform maintenance processing on the target device to be monitored based on the device abnormality.

[0109] The device embodiments described above are merely illustrative, wherein the units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, they may be located in one place, or they may be distributed on multiple network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the scheme of this embodiment. Ordinary technicians in this field can understand and implement it without paying creative labor.

[0110] Through the description of the above implementation methods, those skilled in the art can clearly understand that each implementation method can be implemented by means of software plus a necessary general hardware platform, and of course, can also be implemented by hardware. Based on this understanding, the above technical solution is essentially or the part that contributes to the prior art can be embodied in the form of a software product, and the computer software product can be stored in a computer-readable storage medium, such as ROM / RAM, a disk, an optical disk, etc., including a number of instructions for a computer device (which can be a personal computer, a server, or a network device, etc.) to execute the methods described in each embodiment or some parts of the embodiments.

[0111] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit it. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or make equivalent replacements for some of the technical features therein. However, these modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims

1. A device monitoring and management method, characterized in that: Applied to the operation and maintenance platform, the method includes: When it is determined that an abnormal alarm occurs in the target device to be monitored, an abnormal alarm work order for the target device to be monitored is generated based on the location information, abnormal type, and personal identification information of the corresponding operation and maintenance personnel of the target device to be monitored; The abnormal alarm work order is sent to the mobile device corresponding to the operation and maintenance personnel, and the abnormal alarm work order is used to instruct the mobile device to identify the target dynamic barcode on the target monitored device, and then determine the device abnormality based on the identification result and the abnormality type, and then instruct the operation and maintenance personnel to perform maintenance on the target monitored device based on the device abnormality.

2. The device monitoring management method according to claim 1, characterized in that: The method further comprises: In response to the device adding instruction, a dynamic barcode for each device to be monitored is generated based on the device ID of each different type of monitored device, and each dynamic barcode is sent to the terminal device corresponding to the platform administrator to instruct the platform administrator to print out each dynamic barcode and paste it on the corresponding device to be monitored; each dynamic barcode is used to view the visual monitoring indicator data of the corresponding device to be monitored.

3. The equipment monitoring and management method according to claim 2, characterized in that: The method further comprises: For each device to be monitored, the monitoring index data of the device to be monitored is collected, and the monitoring index data is visualized, and then the visualized monitoring index data obtained by the visualization processing is stored in the corresponding dynamic barcode.

4. The device monitoring and management method according to any one of claims 1 to 3, characterized in that: The step of determining that an abnormal alarm occurs on the target device to be monitored includes: Based on the abnormal alarm rules pre-configured for the indicator data of different types of monitored devices, respectively, determining the target indicator data involved in abnormal judgment in the target monitoring indicator data of the target monitored device and the target abnormal alarm rules used for abnormal judgment; Based on a successful match result between the target abnormal alarm rule and the target indicator data, it is determined that an abnormal alarm occurs on the target device to be monitored.

5. The device monitoring and management method according to any one of claims 1 to 3, characterized in that: The process of acquiring the target monitoring index data of the target device to be monitored includes: Determine the target indicator data collection method and target indicator data collection period corresponding to the target device to be monitored based on the indicator data collection methods and indicator data collection periods pre-configured for different types of devices to be monitored; Based on the target indicator data collection method and the target indicator data collection period, the target monitoring indicator data is collected for the target device to be monitored.

6. The device monitoring and management method according to any one of claims 1 to 3, characterized in that: The method further comprises: A post-exception processing work order fed back by the mobile device is received, wherein the post-exception processing work order indicates that the abnormal alarm work order has received the maintenance record input by the operation and maintenance personnel.

7. The device monitoring and management method according to any one of claims 1 to 3, characterized in that: The method further comprises: The abnormal alarm work order is cached in the target dynamic barcode to instruct the mobile device to display the abnormal alarm work order to the operation and maintenance personnel by scanning the barcode.

8. A device monitoring and management method, characterized in that: Applied to a mobile device corresponding to an operation and maintenance personnel, the method comprises: Receiving an abnormal alarm work order of a target device to be monitored issued by the operation and maintenance platform; the abnormal alarm work order is generated by the operation and maintenance platform based on the location information, abnormal type, and personal identification information of the target device to be monitored, when determining that an abnormal alarm occurs on the target device to be monitored; When the operation and maintenance personnel arrives at the location of the target device to be monitored based on the location information, the target dynamic barcode on the target device to be monitored is identified, and the equipment abnormality of the target device to be monitored is determined based on the identification result and the abnormality type, so that the operation and maintenance personnel can perform maintenance on the target device to be monitored based on the equipment abnormality.

9. A device monitoring and management device, characterized in that: Applied to the operation and maintenance platform, the device comprises: An alarm work order generating unit is used to generate an abnormal alarm work order for the target device to be monitored based on the location information, abnormal type, and personal identification information of the corresponding operation and maintenance personnel of the target device to be monitored when it is determined that the target device to be monitored has an abnormal alarm; The first monitoring management unit is used to send the abnormal alarm work order to the mobile device corresponding to the operation and maintenance personnel, and the abnormal alarm work order is used to instruct the mobile device to identify the target dynamic barcode on the target monitored device, and then determine the device abnormality based on the identification result and the abnormality type, and then instruct the operation and maintenance personnel to perform maintenance processing on the target monitored device based on the device abnormality.

10. A device monitoring and management device, characterized in that: Applied to mobile devices corresponding to operation and maintenance personnel, the device includes: An alarm work order acquisition unit is used to receive an abnormal alarm work order of a target device to be monitored issued by the operation and maintenance platform; the abnormal alarm work order is generated by the operation and maintenance platform based on the location information of the target device to be monitored, the abnormal type, and the personal identification information of the operation and maintenance personnel when determining that the target device to be monitored has an abnormal alarm; The second monitoring management unit is used to identify the target dynamic barcode on the target device to be monitored when the operation and maintenance personnel arrives at the location of the target device to be monitored based on the location information, and determine the equipment abnormality of the target device to be monitored based on the identification result and the abnormality type, so that the operation and maintenance personnel can perform maintenance on the target device to be monitored based on the equipment abnormality.

11. An electronic device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, characterized in that: When the processor executes the program, the device monitoring and management method according to any one of claims 1 to 8 is implemented.

12. A non-transitory computer-readable storage medium having a computer program stored thereon, characterized in that: When the computer program is executed by a processor, the device monitoring and management method according to any one of claims 1 to 8 is implemented.

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