Metering service automatic management system and method

Abstract

The invention provides a metering service automatic management system and method. The system comprises a metering service management subsystem, an environment monitoring management subsystem, an automatic calibration subsystem, a customer inspection management subsystem and a metering APP. The metering service management subsystem is used for carrying out equipment transceiving management, equipment handover management and task distribution management; a data processing rule is pre-defined according to each calibration item, and calculation and processing are automatically carried out when calibration data are generated; the automatic calibration subsystem is used for reading the data in the metering service management subsystem and carrying out data calculation and processing; the environment monitoring management subsystem is used for monitoring and recording the temperature, humidity, oxygen concentration and intelligent electric quantity of the laboratory environment through physical sensing equipment; and a feedback result is generated and sent to a customer inspection management subsystem and a metering APP, through the above systems, a perfect business process management system is established, and the laboratory environment is comprehensively monitored.

Description

Technical Field

[0001] The present invention relates to the technical field of metering services, and in particular to an automated management system and method for metering services. Background Art

[0002] Measurement is an activity to achieve the unification of units and ensure the accuracy and reliability of measurement values. At present, there are still many problems in the field of measurement, which can be mainly summarized into the following categories:

[0003] (1) Metrology technology and management issues. At present, many metrology laboratories do not have complete metrology information management, have many redundant links, low metrology work efficiency, and backward technical level. (2) Metrology data issues. Many metrology laboratories do not have a complete data management system and cannot monitor and confirm the quality of original data. (3) Metrology environment issues. Metrology equipment and metrology testing services have strict requirements on the environment. Inadequate environmental monitoring will directly affect the precision and accuracy of metrology equipment. (4) Poor customer experience. The submission of metrology tests and progress tracking are still communicated offline through traditional methods, lacking information-based monitoring methods.

[0004] In order to solve the above problems, it is urgent to carry out digital transformation of metrology business, build integrated metrology business automation management methods and systems through information technology, establish a complete business process management system, and comprehensively monitor the laboratory environment. Summary of the invention

[0005] The present invention provides a measurement business automation management system and method, which are used to establish a complete business process management system and comprehensively monitor the laboratory environment.

[0006] In the first aspect, a measurement business automation management system is provided, including: a measurement business management subsystem, an environmental monitoring management subsystem, an automatic calibration subsystem, a customer inspection management subsystem, and a measurement APP;

[0007] The customer inspection management subsystem is used to receive the inspection order set by the user and send it to the measurement business management subsystem; and receive the feedback results generated after the data is verified in the environmental monitoring management subsystem, the measurement business management subsystem and the automatic calibration subsystem;

[0008] The metering APP is used as a mobile portal to receive the inspection order set by the user and send it to the metering business management subsystem; and receive the feedback results generated after the data is verified in the environmental monitoring management subsystem, the metering business management subsystem and the automatic calibration subsystem;

[0009] The metrology business management subsystem is used to manage the business processes of equipment delivery and receipt, equipment handover and task distribution according to the received inspection orders; and to distribute the inspection equipment business to the individual task module with verification capability for inspection; and to predefine data processing rules according to each inspection and calibration project, and automatically calculate and process the inspection and calibration data when it is generated;

[0010] The automatic calibration subsystem is used to read the data in the metering business management subsystem, perform data calculation and processing, and synchronize the data to the metering business management subsystem;

[0011] The environmental monitoring and management subsystem is used to monitor and record the temperature, humidity, oxygen concentration, and intelligent power of the laboratory environment through physical sensing devices; and to synchronize the monitored and recorded data with the data in the metering business management subsystem and the automatic calibration subsystem, and generate feedback results to the customer inspection management subsystem and the metering APP.

[0012] In one embodiment, the metrology business management subsystem is also used for the comprehensive management and scheduling of metrology business processes, including management of specifications and models of inspected equipment, management of inspection task orders, management of equipment sending and receiving, management of equipment handover, management of task distribution, laboratory tasks, personal tasks, calibration data management, certificate approval management, equipment ledger management, standard device management, personnel management and technical document management.

[0013] In one embodiment, the specification and model management of the inspected equipment supports configuration of calibration items for the specifications and models of the inspected equipment, including calibration item classification, calibration items and calibration data, wherein the calibration item configurations of the inspected equipment with the same specifications and models are the same;

[0014] The inspection task order management is used to maintain all inspection task orders, and receive, return and re-send the inspection task orders;

[0015] The equipment delivery and reception management is used to perform equipment delivery and reception maintenance on the received inspection task orders, including equipment receipt and equipment return;

[0016] The equipment handover management is used to manage the equipment handover of the sending and receiving equipment, support online signature confirmation, and generate an electronic handover form;

[0017] The task distribution management is used to distribute tasks to the equipment to be calibrated and distribute the equipment to the corresponding calibration laboratory. It has two modes: automatic distribution and manual distribution.

[0018] The automatic distribution is used to directly perform automatic distribution if the equipment has been inspected before and has a task distribution process;

[0019] The laboratory tasks are used to define laboratories according to different professional fields, maintain the status of all equipment to be calibrated in the laboratory, such as to be inspected, in inspection, and completed, and distribute laboratory tasks to individuals with calibration capabilities.

[0020] In one embodiment, the personal task is used to view the device to be tested according to the current login account, edit and enter the calibration data of the device to be tested according to its calibration item configuration, automatically process the data according to the rules, and store the calibration data; and support one-click generation of original records and verification or calibration certificates for the calibration data according to a preset template;

[0021] The automatic data processing is to predefine data processing rules according to each calibration item, including data rounding, error calculation and uncertainty calculation, and automatically perform calculations when calibration data is generated;

[0022] The calibration data management is used to uniformly manage the calibration data and conduct full-process log monitoring;

[0023] The certificate approval management is used to approve the certificates generated by the calibration equipment. After the approval process is passed, the electronic signatures and electronic seals of the reviewers and approvers are stamped on the certificates.

[0024] The equipment record management is used to manage the equipment inside the laboratory and monitor the equipment throughout its life cycle from unpacking and acceptance;

[0025] The standard device management is used to manage the standard devices within the laboratory, maintain the composition, detection range, and technical indicator information of the standard devices, and manage the status of the standard devices;

[0026] The personnel management is used to maintain and manage personnel account information, basic information, certificate information, authorization information, and define personnel verification or calibration capabilities;

[0027] The technical document management is used to uniformly manage the national verification procedures or national calibration specifications used for verification or calibration.

[0028] In one embodiment, the environmental monitoring and management subsystem is used to monitor and record the temperature, humidity, oxygen concentration, and intelligent power of the laboratory environment through physical sensing devices; and to perform operation preview, equipment management, alarm management, and data management;

[0029] The operation preview is used to display the laboratory environment monitoring data in real time, and to display the monitoring data and alarm data by location on the model;

[0030] The device management is used to manage the environmental monitoring equipment and configure the IP and port of the equipment. The environmental monitoring equipment includes a temperature and humidity sensor, an oxygen concentration sensor and an intelligent electricity meter;

[0031] The alarm management is used to monitor and manage the data monitored by the environmental monitoring equipment, and generate an alarm record when the rule is triggered according to the pre-configured alarm rules;

[0032] The data management is used to maintain the data monitored by the environmental monitoring equipment and store the data according to the configured time interval.

[0033] In one implementation, the data is called by the metering business management subsystem through an API interface to provide environmental data support for the calibration business.

[0034] In one embodiment, the automatic calibration subsystem realizes automatic verification or calibration of the measuring equipment by realizing program-controlled configuration of the standard equipment and the equipment to be tested, including calibration program management, automatic calibration, and data management;

[0035] The verification and calibration procedure management is used to manage the verification or calibration procedures used by the equipment under inspection, preset the verification and calibration process and standards according to the national verification regulations or national calibration specifications, and complete the creation of the verification or calibration procedures;

[0036] The automatic calibration is used to automatically verify or calibrate the equipment to be tested in the account, wherein the data in the account is synchronized with the metering business management subsystem; after selecting the equipment to be tested, select the calibration program, confirm that the equipment connection is normal and start automatic program control; after the automatic verification or calibration is completed, synchronize the data to the metering business subsystem;

[0037] The data management is used to store the data generated by automatic verification or calibration.

[0038] In one embodiment, the customer inspection management subsystem is also used to provide a series of inspection services centered on customers, including equipment management, inspection appointment, progress inquiry and certificate download;

[0039] The equipment management includes maintenance management of the equipment that needs to be inspected, including equipment specifications and models, equipment status, and equipment validity period;

[0040] The appointment for inspection is used by customers to place orders for the equipment to be inspected online, and the processing results will be fed back to the customers in the form of message notifications;

[0041] The query progress is used by customers to check the progress of inspection tasks online, including equipment delivery and receipt progress, handover progress, verification or calibration progress, and certificate issuance progress;

[0042] The download certificate is used by customers to view and download the certificate report of the equipment that has been verified or calibrated.

[0043] In one embodiment, the measurement APP, as a mobile portal, provides a convenient communication method for customers and laboratory personnel, and its main functions include message notification, appointment for inspection, progress inquiry and feedback;

[0044] The message notification is used by customers to query various messages in the APP, including appointment inspection results, equipment inspection reminders, equipment handover reminders, equipment retrieval reminders, inspection result reminders and opinion registration reminders;

[0045] The appointment for inspection is used for customers to make an appointment for the inspection equipment in the APP, and the laboratory handles the inspection order in the APP and sends a message notification feedback;

[0046] The progress query is used by customers to track the status of the equipment being inspected in the APP. If the progress is slow, they can urge the order and the corresponding personnel will receive a notification;

[0047] The feedback is used by customers to provide satisfaction feedback in the APP and view the laboratory's disposal results.

[0048] In a second aspect, a method for automatic management of metering services is provided, the method being applied to the above-mentioned automatic management system for metering services, comprising:

[0049] The customer inspection management subsystem or the measurement APP receives the inspection order set by the user and sends it to the measurement business management subsystem;

[0050] The metrology business management subsystem carries out the business processes of equipment receiving and sending management, equipment handover management, and task distribution management according to the inspection orders received; and distributes the inspection equipment business to the individual task module with verification capabilities for inspection; and predefines data processing rules according to each verification project, and automatically calculates and processes when verification data is generated;

[0051] The automatic calibration subsystem reads the data in the measurement business management subsystem, performs data calculation and processing, and synchronizes the data to the measurement business management subsystem;

[0052] The environmental monitoring management subsystem monitors and records the temperature, humidity, oxygen concentration, and intelligent power of the laboratory environment through physical sensing devices; it also synchronizes the monitored and recorded data with the data in the metering business management subsystem and the automatic calibration subsystem, and generates feedback results to the customer's inspection management subsystem and metering APP.

[0053] An embodiment of the present invention provides an automated management system and method for metering business, the system comprising: a metering business management subsystem, an environmental monitoring management subsystem, an automatic calibration subsystem, a customer inspection management subsystem, and a metering APP; the customer inspection management subsystem is used to receive inspection orders set by users and send them to the metering business management subsystem; and receive feedback results generated after data calibration in the environmental monitoring management subsystem, the metering business management subsystem, and the automatic calibration subsystem; the metering APP, as a mobile portal, is used to receive inspection orders set by users and send them to the metering business management subsystem; and receive feedback results generated after data calibration in the environmental monitoring management subsystem, the metering business management subsystem, and the automatic calibration subsystem; the metering business management subsystem is used to perform equipment receiving and sending management and equipment handover management according to the received inspection orders. The business process of management and task distribution management; and the distribution of the inspection equipment business to the personal task module with calibration capability for inspection; and pre-define data processing rules according to each calibration project, and automatically calculate and process when the calibration data is generated; the automatic calibration subsystem is used to read the data in the metering business management subsystem, calculate and process the data, and synchronize the data to the metering business management subsystem; the environmental monitoring management subsystem is used to monitor and record the temperature, humidity, oxygen concentration, and intelligent power of the laboratory environment through physical sensing devices; and synchronize the monitored and recorded data with the data in the metering business management subsystem and the automatic calibration subsystem, and generate feedback results to the customer inspection management subsystem and the metering APP. Through the above systems, a complete business process management system is established to comprehensively monitor the laboratory environment.

[0054] Other features and advantages of the present invention will be described in the following description, and partly become apparent from the description, or understood by practicing the present invention. The purpose and other advantages of the present invention can be realized and obtained by the structure particularly pointed out in the written description, claims, and drawings thereof. BRIEF DESCRIPTION OF THE DRAWINGS

[0055] The drawings described herein are used to provide a further understanding of the present invention and constitute a part of the present invention. The exemplary embodiments of the present invention and their descriptions are used to explain the present invention and do not constitute an improper limitation of the present invention. In the drawings:

[0056] Figure 1 A schematic diagram of an automated management system for metering services according to an embodiment of the present invention;

[0057] Figure 2 A schematic diagram of a metering service management subsystem according to an embodiment of the present invention;

[0058] Figure 3The following is a business flow chart of the method for automatic management of metering services according to an embodiment of the present invention. DETAILED DESCRIPTION

[0059] In order to establish a complete business process management system and conduct comprehensive monitoring of the laboratory environment, a metrology business automation management system and method are provided.

[0060] The preferred embodiments of the present invention are described below in conjunction with the drawings. It should be understood that the preferred embodiments described herein are only used to illustrate and explain the present invention, and are not used to limit the present invention. In addition, the embodiments of the present invention and the features in the embodiments may be combined with each other if there is no conflict.

[0061] It should be noted that the terms "first", "second", etc. in the description and claims of the embodiments of the present invention and the above drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the terms used in this way can be interchanged where appropriate, so that the embodiments described herein can be implemented in an order other than that illustrated or described herein.

[0062] like Figure 1 As shown, the embodiment provides a metering business automation management system, including: a metering business management subsystem, an environmental monitoring management subsystem, an automatic calibration subsystem, a customer inspection management subsystem, and a metering APP;

[0063] The customer inspection management subsystem is used to receive the inspection order set by the user and send it to the measurement business management subsystem; and receive the feedback results generated after the data is verified in the environmental monitoring management subsystem, the measurement business management subsystem and the automatic calibration subsystem;

[0064] The metering APP is used as a mobile portal to receive the inspection order set by the user and send it to the metering business management subsystem; and receive the feedback results generated after the data is verified in the environmental monitoring management subsystem, the metering business management subsystem and the automatic calibration subsystem;

[0065] The metrology business management subsystem is used to manage the business processes of equipment delivery and receipt, equipment handover and task distribution according to the received inspection orders; and to distribute the inspection equipment business to the individual task module with verification capability for inspection; and to predefine data processing rules according to each inspection and calibration project, and automatically calculate and process the inspection and calibration data when it is generated;

[0066] The automatic calibration subsystem is used to read the data in the metering business management subsystem, perform data calculation and processing, and synchronize the data to the metering business management subsystem;

[0067] The environmental monitoring and management subsystem is used to monitor and record the temperature, humidity, oxygen concentration, and intelligent power of the laboratory environment through physical sensing devices; and to synchronize the monitored and recorded data with the data in the metering business management subsystem and the automatic calibration subsystem, and generate feedback results to the customer inspection management subsystem and the metering APP.

[0068] In one embodiment, Figure 2 As shown, the metrology business management subsystem is also used for the comprehensive management and scheduling of metrology business processes, including management of specifications and models of inspected equipment, management of inspection task orders, management of equipment receipt and delivery, management of equipment handover, management of task distribution, laboratory tasks, personal tasks, calibration data management, certificate approval management, equipment ledger management, standard device management, personnel management and technical document management.

[0069] In one embodiment, the specification and model management of the inspected equipment supports configuration of calibration items for the specifications and models of the inspected equipment, including calibration item classification, calibration items and calibration data, wherein the calibration item configurations of the inspected equipment with the same specifications and models are the same;

[0070] The inspection task order management is used to maintain all inspection task orders, and receive, return and re-send the inspection task orders;

[0071] The equipment delivery and reception management is used to perform equipment delivery and reception maintenance on the received inspection task orders, including equipment receipt and equipment return;

[0072] The equipment handover management is used to manage the equipment handover of the sending and receiving equipment, support online signature confirmation, and generate an electronic handover form;

[0073] The task distribution management is used to distribute tasks to the equipment to be calibrated and distribute the equipment to the corresponding calibration laboratory. It has two modes: automatic distribution and manual distribution.

[0074] The automatic distribution is used to directly perform automatic distribution if the equipment has been inspected before and has a task distribution process;

[0075] The laboratory tasks are used to define laboratories according to different professional fields, maintain the status of all equipment to be calibrated in the laboratory, such as to be inspected, in inspection, and completed, and distribute laboratory tasks to individuals with calibration capabilities.

[0076] In one embodiment, the personal task is used to view the device to be tested according to the current login account, edit and enter the calibration data of the device to be tested according to its calibration item configuration, automatically process the data according to the rules, and store the calibration data; and support one-click generation of original records and verification or calibration certificates for the calibration data according to a preset template;

[0077] The automatic data processing is to predefine data processing rules according to each calibration item, including data rounding, error calculation and uncertainty calculation, and automatically perform calculations when calibration data is generated;

[0078] The calibration data management is used to uniformly manage the calibration data and conduct full-process log monitoring;

[0079] The certificate approval management is used to approve the certificates generated by the calibration equipment. After the approval process is passed, the electronic signatures and electronic seals of the reviewers and approvers are stamped on the certificates.

[0080] The equipment record management is used to manage the equipment inside the laboratory and monitor the equipment throughout its life cycle from unpacking and acceptance;

[0081] The standard device management is used to manage the standard devices within the laboratory, maintain the composition, detection range, and technical indicator information of the standard devices, and manage the status of the standard devices;

[0082] The personnel management is used to maintain and manage personnel account information, basic information, certificate information, authorization information, and define personnel verification or calibration capabilities;

[0083] The technical document management is used to uniformly manage the national verification procedures or national calibration specifications used for verification or calibration.

[0084] In one embodiment, the environmental monitoring and management subsystem is used to monitor and record the temperature, humidity, oxygen concentration, and intelligent power of the laboratory environment through physical sensing devices; and to perform operation preview, equipment management, alarm management, and data management;

[0085] The operation preview is used to display the laboratory environment monitoring data in real time, and to display the monitoring data and alarm data by location on the model;

[0086] The device management is used to manage the environmental monitoring equipment and configure the IP and port of the equipment. The environmental monitoring equipment includes a temperature and humidity sensor, an oxygen concentration sensor and an intelligent electricity meter;

[0087] The alarm management is used to monitor and manage the data monitored by the environmental monitoring equipment, and generate an alarm record when the rule is triggered according to the pre-configured alarm rules;

[0088] The data management is used to maintain the data monitored by the environmental monitoring equipment and store the data according to the configured time interval.

[0089] In one implementation, the data is called by the metering business management subsystem through an API interface to provide environmental data support for the calibration business.

[0090] In one embodiment, the automatic calibration subsystem realizes automatic verification or calibration of the measuring equipment by realizing program-controlled configuration of the standard equipment and the equipment to be tested, including calibration program management, automatic calibration, and data management;

[0091] The verification and calibration procedure management is used to manage the verification or calibration procedures used by the equipment under inspection, preset the verification and calibration process and standards according to the national verification regulations or national calibration specifications, and complete the creation of the verification or calibration procedures;

[0092] The automatic calibration is used to automatically verify or calibrate the equipment to be tested in the account, wherein the data in the account is synchronized with the metering business management subsystem; after selecting the equipment to be tested, select the calibration program, confirm that the equipment connection is normal and start automatic program control; after the automatic verification or calibration is completed, synchronize the data to the metering business subsystem;

[0093] The data management is used to store the data generated by automatic verification or calibration.

[0094] In one embodiment, the customer inspection management subsystem is also used to provide a series of inspection services centered on customers, including equipment management, inspection appointment, progress inquiry and certificate download;

[0095] The equipment management includes maintenance management of the equipment that needs to be inspected, including equipment specifications and models, equipment status, and equipment validity period;

[0096] The appointment for inspection is used by customers to place orders for the equipment to be inspected online, and the processing results will be fed back to the customers in the form of message notifications;

[0097] The query progress is used by customers to check the progress of inspection tasks online, including equipment delivery and receipt progress, handover progress, verification or calibration progress, and certificate issuance progress;

[0098] The download certificate is used by customers to view and download the certificate report of the equipment that has been verified or calibrated.

[0099] In one embodiment, the measurement APP, as a mobile portal, provides a convenient communication method for customers and laboratory personnel, and its main functions include message notification, appointment for inspection, progress inquiry and feedback;

[0100] The message notification is used by customers to query various messages in the APP, including appointment inspection results, equipment inspection reminders, equipment handover reminders, equipment retrieval reminders, inspection result reminders and opinion registration reminders;

[0101] The appointment for inspection is used for customers to make an appointment for the inspection equipment in the APP, and the laboratory handles the inspection order in the APP and sends a message notification feedback;

[0102] The progress query is used by customers to track the status of the equipment being inspected in the APP. If the progress is slow, they can urge the order and the corresponding personnel will receive a notification;

[0103] The feedback is used by customers to provide satisfaction feedback in the APP and view the laboratory's disposal results.

[0104] The embodiment provides a metering business automation management system, including four core subsystems and a mobile application, namely, a metering business management subsystem, an environmental monitoring management subsystem, an automatic calibration subsystem, a customer inspection management subsystem, and a metering APP. A metering business automation management method and system provides comprehensive digital, intelligent and automated management for metering business through a one-stop customer inspection service and a convenient mobile office experience.

[0105] Based on the same technical concept, the embodiment of the present application also provides a method for automated management of metering services. Since the method is applied to the above-mentioned system, the implementation of the method can refer to the implementation of the system, and the repeated parts will not be repeated.

[0106] like Figure 3 As shown, the embodiment provides a method for automatic management of metering services, which is applied to the above-mentioned automatic management system of metering services, and includes:

[0107] The customer inspection management subsystem or the measurement APP receives the inspection order set by the user and sends it to the measurement business management subsystem;

[0108] The metrology business management subsystem carries out the business processes of equipment receiving and sending management, equipment handover management, and task distribution management according to the inspection orders received; and distributes the inspection equipment business to the individual task module with verification capabilities for inspection; and predefines data processing rules according to each verification project, and automatically calculates and processes when verification data is generated;

[0109] The automatic calibration subsystem reads the data in the measurement business management subsystem, performs data calculation and processing, and synchronizes the data to the measurement business management subsystem;

[0110] The environmental monitoring management subsystem monitors and records the temperature, humidity, oxygen concentration, and intelligent power of the laboratory environment through physical sensing devices; it also synchronizes the monitored and recorded data with the data in the metering business management subsystem and the automatic calibration subsystem, and generates feedback results to the customer's inspection management subsystem and metering APP.

[0111] For ease of understanding, a specific example is given below:

[0112] An automated management method for metrology business completes the automated processing of metrology business and is actually applied in four subsystems, including a metrology business management subsystem, an environmental monitoring management subsystem, an automatic calibration subsystem, a customer inspection management subsystem, and a metrology APP, to achieve automatic business flow between customers and laboratories.

[0113] The automated management method for metrology business is to schedule a test order in the customer test subsystem / measurement APP, and the laboratory will conduct verification task analysis in the metrology business subsystem to determine whether to accept the order and automatically feedback the result to the customer. The metrology business subsystem performs business processes such as equipment delivery and receipt, equipment handover, manual / automatic task distribution, laboratory / personal tasks, and then starts the verification process.

[0114] Furthermore, the calibration process supports equipment calibration in the metrology business subsystem / automatic calibration subsystem, automatic data processing, analysis, and certificate generation for manually entered / automatically programmed data, and full life cycle monitoring of original recorded data. After approval, the results will be automatically notified to the customer through a message to the inspection subsystem / metrology APP.

[0115] The metrology business management subsystem realizes the comprehensive management and scheduling of metrology business processes, including the management of specifications and models of inspected equipment, management of inspection task orders, management of equipment sending and receiving, management of equipment handover, management of task distribution, laboratory tasks, personal tasks, calibration data management, certificate approval management, equipment ledger management, standard device management, personnel management and technical document management.

[0116] Furthermore, the management of specifications and models of the inspected equipment supports configuration of calibration items for the specifications and models of the inspected equipment, including calibration item classification, calibration items and calibration data. The calibration item configurations of inspected equipment with the same specifications and models are the same.

[0117] Furthermore, the inspection task order management realizes the maintenance of all inspection task orders and supports multi-dimensional sources, including customer inspection management subsystem, measurement APP, etc. It supports the functions of receiving, returning, and re-delivering inspection task orders.

[0118] Furthermore, the equipment receiving and sending management can perform equipment receiving and sending maintenance for the received inspection task orders, including equipment income, equipment return, etc.

[0119] Furthermore, the equipment handover management can perform equipment handover management on the sending and receiving equipment, support online signature confirmation, generate electronic handover forms, etc.

[0120] Furthermore, the task distribution management distributes tasks to the equipment that is to be calibrated after receipt, and has two modes: automatic distribution and manual distribution, which distributes the equipment to the corresponding calibration laboratory.

[0121] Furthermore, the automatic distribution mentioned above is that the equipment has been inspected before and has a task distribution process, and can be directly automatically distributed.

[0122] Furthermore, the laboratory tasks are defined according to different professional fields, and the status of all equipment to be calibrated in the laboratory is maintained, such as waiting for inspection, in inspection, and completed. The laboratory tasks can be distributed to individuals with calibration capabilities.

[0123] Furthermore, the personal task described above can view the equipment to be tested according to the current login account, edit and enter the calibration data of the equipment to be tested according to its calibration item configuration, automatically process the data according to the rules, and store the calibration data. It also supports the one-click generation of original records and verification / calibration certificates for the calibration data according to the pre-set template.

[0124] Furthermore, the automatic data processing is to predefine data processing rules according to each calibration item, including data rounding, error calculation, uncertainty calculation, etc., and automatically perform calculations when calibration data is generated.

[0125] Furthermore, the calibration data management performs unified management on the calibration data, performs full-process log monitoring on the calibration data, and can perform data traceability query.

[0126] Furthermore, the certificate approval management is to approve the certificates generated by the calibration equipment. After the approval process is passed, the electronic signatures and electronic seals of the reviewer and approver are stamped on the certificate.

[0127] Furthermore, the equipment inventory management manages the equipment inside the laboratory and monitors the equipment throughout its life cycle from unpacking and acceptance to ensure that the equipment is in an available state during calibration.

[0128] Furthermore, the standard device management manages the standard devices within the laboratory, maintains information such as the composition, detection range, technical indicators, etc. of the standard devices, and manages the status of the standard devices.

[0129] Furthermore, the personnel management enables maintenance and management of personnel's account information, basic information, certificate information, authorization information, etc., and personnel verification / calibration capabilities can be defined in personnel management.

[0130] Furthermore, the technical document management realizes the unified management of the national verification procedures / national calibration specifications used for verification / calibration, ensuring that the technical documents are the current valid versions.

[0131] The environmental monitoring and management subsystem monitors and records the temperature, humidity, oxygen concentration, and intelligent power of the laboratory environment through physical sensing devices. The system functions include operation preview, equipment management, alarm management, and data management.

[0132] Furthermore, the operation preview can display the laboratory environment monitoring data in real time, and can display the monitoring data and alarm data by location on the model.

[0133] Furthermore, the device management manages environmental monitoring equipment, including temperature and humidity sensors, oxygen concentration sensors, and intelligent electricity meters, and can configure the equipment with information such as IP and port.

[0134] Furthermore, the alarm management monitors and manages the data monitored by the environmental monitoring equipment, and generates an alarm record when the rule is triggered according to the pre-configured alarm rules.

[0135] Furthermore, the data management mentioned above maintains the data monitored by the environmental monitoring equipment and stores the data according to the configured time interval. The data can be called by the metering business subsystem through the API interface to provide environmental data support for the calibration business.

[0136] The automatic calibration subsystem realizes automatic verification / calibration of measuring equipment by realizing program-controlled configuration of standard equipment and equipment to be tested, including calibration program management, automatic calibration and data management.

[0137] Furthermore, the verification / calibration program management manages the verification / calibration program used by the inspected equipment, presets the verification process and standards according to the national verification regulations / national calibration specifications, and completes the creation of the verification / calibration program.

[0138] Furthermore, the automatic calibration is to automatically check / calibrate the equipment to be checked in the account, and the data in the account is synchronized with the metering business subsystem. After selecting the equipment to be checked, select the calibration program, confirm that the equipment connection is normal, and start the automatic program control. After the automatic calibration is completed, the data can be synchronized to the metering business subsystem.

[0139] Furthermore, the data management described above stores the data generated by automatic verification / calibration.

[0140] The customer inspection management subsystem provides a series of inspection services with customers at the center, including equipment management, inspection appointment, progress inquiry, certificate download, etc., to realize the full process information management of measurement business.

[0141] Furthermore, the equipment management includes maintenance management of the equipment that needs to be inspected, including equipment specifications and models, equipment status, equipment validity period, etc.

[0142] Furthermore, for the appointment inspection, customers can place an order for the inspection equipment online, and the inspection task order can be viewed in the measurement business subsystem to process the order. The results of receipt, return, etc. will be fed back to the customer in the form of message notification.

[0143] Furthermore, regarding the query progress, the customer can check the progress of the inspection task on the system, including the equipment sending and receiving progress, handover progress, verification / calibration progress, and certificate issuance progress.

[0144] Furthermore, with respect to the certificate download, the customer can view and download the certificate report for the verified / calibrated equipment.

[0145] The measurement APP, as a mobile portal, provides a convenient communication method for customers and laboratory personnel. Its main functions include message notification, appointment for inspection, progress inquiry, feedback, etc., which further enhances the customer experience.

[0146] Furthermore, regarding the message notification, customers can query various messages in the APP, including appointment inspection results, equipment inspection reminders, equipment handover reminders, equipment retrieval reminders, inspection result reminders, opinion registration reminders, etc.

[0147] Furthermore, for the appointment for inspection, customers can make an appointment for the inspection equipment in the APP, and the laboratory can process the inspection order in the APP and send message notification feedback.

[0148] Furthermore, for the progress query mentioned above, customers can track the status of the equipment being inspected in the APP. If the progress is slow, they can urge the order and other operations, and the relevant personnel will receive a notification.

[0149] Furthermore, regarding the feedback, customers can provide satisfaction feedback in the APP and view the laboratory's disposal results, etc.

[0150] Although the preferred embodiments of the present invention have been described, those skilled in the art may make additional changes and modifications to these embodiments once they have learned the basic creative concept. Therefore, the appended claims are intended to be interpreted as including the preferred embodiments and all changes and modifications that fall within the scope of the present invention.

[0151] Obviously, those skilled in the art can make various changes and modifications to the present invention without departing from the spirit and scope of the present invention. Thus, if these modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include these modifications and variations.

Claims

1. A metering business automation management system, characterized in that: include: Measurement business management subsystem, environmental monitoring management subsystem, automatic calibration subsystem, customer inspection management subsystem, measurement APP; The customer inspection management subsystem is used to receive the inspection order set by the user and send it to the measurement business management subsystem; And receive feedback results generated after data verification in the environmental monitoring management subsystem, measurement business management subsystem and automatic calibration subsystem; The measurement APP is used as a mobile portal to receive the inspection order set by the user and send it to the measurement business management subsystem; And receive feedback results generated after data verification in the environmental monitoring management subsystem, measurement business management subsystem and automatic calibration subsystem; The measurement business management subsystem is used to carry out the business processes of equipment delivery and receipt management, equipment handover management, and task distribution management according to the received inspection orders; And assign the equipment to be inspected to the individual task module with verification capability for inspection; And pre-define data processing rules according to each calibration project, automatically calculate and process when calibration data is generated; The automatic calibration subsystem is used to read the data in the metering business management subsystem, perform data calculation and processing, and synchronize the data to the metering business management subsystem; The environmental monitoring and management subsystem is used to monitor and record the temperature, humidity, oxygen concentration, and intelligent power of the laboratory environment through physical sensing devices; and to synchronize the monitored and recorded data with the data in the metering business management subsystem and the automatic calibration subsystem, and generate feedback results to the customer inspection management subsystem and the metering APP.

2. The metering business automation management system according to claim 1 is characterized in that: The metrology business management subsystem is also used for the comprehensive management and scheduling of metrology business processes, including management of specifications and models of inspected equipment, management of inspection task orders, management of equipment sending and receiving, management of equipment handover, management of task distribution, laboratory tasks, personal tasks, calibration data management, certificate approval management, equipment ledger management, standard device management, personnel management and technical document management.

3. The metering business automation management system according to claim 1 is characterized in that: The specification and model management of the inspected equipment supports configuration of calibration items for the specifications and models of the inspected equipment, including calibration item classification, calibration items and calibration data, wherein the calibration item configurations of the inspected equipment with the same specifications and models are the same; The inspection task order management is used to maintain all inspection task orders, and receive, return and re-send the inspection task orders; The equipment delivery and reception management is used to perform equipment delivery and reception maintenance on the received inspection task orders, including equipment receipt and equipment return; The equipment handover management is used to manage the equipment handover of the sending and receiving equipment, support online signature confirmation, and generate an electronic handover form; The task distribution management is used to distribute tasks to the equipment to be calibrated and distribute the equipment to the corresponding calibration laboratory. It has two modes: automatic distribution and manual distribution. The automatic distribution is used to directly perform automatic distribution if the equipment has been inspected before and has a task distribution process; The laboratory tasks are used to define laboratories according to different professional fields, maintain the status of all equipment to be calibrated in the laboratory, such as to be inspected, in inspection, and completed, and distribute laboratory tasks to individuals with calibration capabilities.

4. The metering business automation management system according to claim 1, characterized in that: The personal task is used to view the equipment to be tested according to the current login account, edit and enter the calibration data of the equipment to be tested according to its calibration item configuration, automatically process the data according to the rules, and store the calibration data; and support one-click generation of original records and verification or calibration certificates for the calibration data according to a pre-set template; The automatic data processing is to predefine data processing rules according to each calibration item, including data rounding, error calculation and uncertainty calculation, and automatically perform calculations when calibration data is generated; The calibration data management is used to uniformly manage the calibration data and conduct full-process log monitoring; The certificate approval management is used to approve the certificates generated by the calibration equipment. After the approval process is passed, the electronic signatures and electronic seals of the reviewers and approvers are stamped on the certificates. The equipment record management is used to manage the equipment inside the laboratory and monitor the equipment throughout its life cycle from unpacking and acceptance; The standard device management is used to manage the standard devices within the laboratory, maintain the composition, detection range, and technical indicator information of the standard devices, and manage the status of the standard devices; The personnel management is used to maintain and manage personnel account information, basic information, certificate information, authorization information, and define personnel verification or calibration capabilities; The technical document management is used to uniformly manage the national verification procedures or national calibration specifications used for verification or calibration.

5. The metering business automation management system according to claim 1, characterized in that: The environmental monitoring and management subsystem is used to monitor and record the temperature, humidity, oxygen concentration, and intelligent power of the laboratory environment through physical sensing devices; as well as to perform operation preview, equipment management, alarm management, and data management; The operation preview is used to display the laboratory environment monitoring data in real time, and to display the monitoring data and alarm data by location on the model; The device management is used to manage the environmental monitoring equipment and configure the IP and port of the equipment. The environmental monitoring equipment includes a temperature and humidity sensor, an oxygen concentration sensor and an intelligent electricity meter; The alarm management is used to monitor and manage the data monitored by the environmental monitoring equipment, and generate an alarm record when the rule is triggered according to the pre-configured alarm rules; The data management is used to maintain the data monitored by the environmental monitoring equipment and store the data according to the configured time interval.

6. The metering business automation management system according to claim 5, characterized in that: The data is called by the measurement business management subsystem through the API interface to provide environmental data support for the calibration business.

7. The metering business automation management system according to claim 1, characterized in that: The automatic calibration subsystem realizes automatic verification or calibration of measuring equipment by realizing program-controlled configuration of standard equipment and equipment to be tested, including calibration program management, automatic calibration, and data management; The verification and calibration procedure management is used to manage the verification or calibration procedures used by the equipment under inspection, preset the verification and calibration process and standards according to the national verification regulations or national calibration specifications, and complete the creation of the verification or calibration procedures; The automatic calibration is used to automatically verify or calibrate the equipment to be tested in the account, wherein the data in the account is synchronized with the metering business management subsystem; after selecting the equipment to be tested, select the calibration program, confirm that the equipment connection is normal and start automatic program control; after the automatic verification or calibration is completed, synchronize the data to the metering business subsystem; The data management is used to store the data generated by automatic verification or calibration.

8. The metering business automation management system according to claim 1, characterized in that: The customer inspection management subsystem is also used to provide a series of inspection services centered on customers, including equipment management, inspection appointment, progress inquiry and certificate download; The equipment management includes maintenance management of the equipment that needs to be inspected, including equipment specifications and models, equipment status, and equipment validity period; The appointment for inspection is used by customers to place orders for the equipment to be inspected online, and the processing results will be fed back to the customers in the form of message notifications; The query progress is used by customers to check the progress of inspection tasks online, including equipment delivery and receipt progress, handover progress, verification or calibration progress, and certificate issuance progress; The download certificate is used by customers to view and download the certificate report of the equipment that has been verified or calibrated.

9. The metering business automation management system according to claim 1, characterized in that: The metrology APP, as a mobile portal, provides a convenient communication method for customers and laboratory personnel. Its main functions include message notification, appointment for inspection, progress inquiry and feedback; The message notification is used by customers to query various messages in the APP, including appointment inspection results, equipment inspection reminders, equipment handover reminders, equipment retrieval reminders, inspection result reminders and opinion registration reminders; The appointment for inspection is used for customers to make an appointment for the inspection equipment in the APP, and the laboratory handles the inspection order in the APP and sends a message notification feedback; The progress query is used by customers to track the status of the equipment being inspected in the APP. If the progress is slow, they can urge the order and the corresponding personnel will receive a notification; The feedback is used by customers to provide satisfaction feedback in the APP and view the laboratory's disposal results.

10. A method for automatic management of metering services, the method being applied to the automatic management system of metering services described in 1 to 9, characterized in that: include: The customer inspection management subsystem or the measurement APP receives the inspection order set by the user and sends it to the measurement business management subsystem; The metrology business management subsystem carries out the business processes of equipment delivery and receipt management, equipment handover management, and task distribution management according to the inspection orders received; And assign the equipment to be inspected to the individual task module with verification capability for inspection; And pre-define data processing rules according to each calibration project, automatically calculate and process when calibration data is generated; The automatic calibration subsystem reads the data in the measurement business management subsystem, performs data calculation and processing, and synchronizes the data to the measurement business management subsystem; The environmental monitoring management subsystem monitors and records the temperature, humidity, oxygen concentration, and intelligent power of the laboratory environment through physical sensing devices; it also synchronizes the monitored and recorded data with the data in the metering business management subsystem and the automatic calibration subsystem, and generates feedback results to the customer's inspection management subsystem and metering APP.

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