Method and system for issuing electronic travel itinerary based on flight passenger ticket application

Abstract

The invention discloses a method and a system for issuing an electronic travel itinerary based on a flight passenger ticket application. The method comprises the following steps: S1, extracting passenger ticket information in a passenger ticket information system according to input ticket number / certificate information; s2, checking the extracted passenger ticket information for the first time, and displaying entry information of an electronic travel itinerary which can be issued and an electronic travel itinerary issuing mode corresponding to the passenger ticket state to a user after the checking is passed; s3, inputting invoice information under the selected electronic travel itinerary item information, performing second verification according to the selected electronic travel itinerary issuing mode, and inserting the invoice number information and the invoice information into the electronic travel itinerary table and the electronic travel itinerary face information table after the verification is passed; and S4, traversing the electronic travel itinerary table, judging whether the orders meet the issuing conditions one by one, if so, calling a host interface to complete issuing, and updating the state in the electronic travel itinerary table to be successful issuing. According to the invention, the user can simply and conveniently carry out reservation and issuing operation of the electronic travel itinerary.

Description

Technical Field

[0001] The invention relates to the field of electronic passenger ticket itinerary for air transportation, and in particular to a method and system for applying for issuing an electronic itinerary based on a flight ticket. Background Art

[0002] Ticket: Also known as electronic ticket, ET (Electronic Ticket), refers to an electronic air ticket.

[0003] Itinerary: It is the "Electronic Air Ticket Itinerary", which is supervised by the national tax authorities and included in the invoice management of the tax authorities. It is one of the vouchers for air ticket payment and reimbursement. Itinerary includes passenger information, flight and ticket information, as well as the actual fare paid by the user, civil aviation development fund, fuel surcharge, and other taxes and fees.

[0004] PNR: Passenger reservation record in the civil aviation reservation system, which is the abbreviation of Passenger Name Record. It reflects the passenger's flight distance, the number of occupied flight seats, and passenger information.

[0005] In line with the development trend of digital civil aviation, in order to improve the convenience of passengers' reimbursement and save the manpower costs of airlines, the function of issuing electronic itinerary has been developed on the website. Passengers who have purchased tickets from an airline with the actual carrier being this airline can make an appointment on the website to issue an electronic itinerary after the ticket is issued. Within 180 days of the trip, the electronic itinerary can be directly issued.

[0006] The current status of the ways passengers want to obtain itineraries on various airlines and OTA e-commerce platforms is as follows:

[0007] 1. When purchasing air tickets on the website, you can choose whether to pick up only the itinerary receipt at the airport during payment. If you choose yes, passengers can go to the airline's airport ticket counter to obtain a paper itinerary receipt with the valid ID card registered when purchasing the ticket.

[0008] 2. When purchasing air tickets on the website, you can choose whether to pick up the itinerary at the city ticket office when making payment. Passengers can go to the airline's ticket office to request a paper itinerary with the valid identification document registered when purchasing the ticket.

[0009] 3. When purchasing air tickets on the website, you can choose whether to mail a paper itinerary when making payment. If you choose yes, you will need to fill in the address and contact name for the itinerary in advance. 7-15 days after the passenger has boarded the flight, the airline will put the paper itinerary in a letter and mail it to the mailing address.

[0010] The current technical solution has the following problems:

[0011] As one of the vouchers for air ticket payment and reimbursement, paper itineraries can only be printed once and cannot be replaced if lost. Once the paper itinerary is lost, you will face the embarrassment of not being able to reimburse your travel expenses even though you have returned. In order to be able to claim reimbursement smoothly, business travelers often print paper itineraries at airport counters or self-service devices, or receive them by mail. However, the above methods are both troublesome and not environmentally friendly. Many passengers call for the electronicization of paper itineraries to solve this problem. Summary of the invention

[0012] In view of the above problems, the present invention proposes a method and system for issuing an electronic itinerary based on flight ticket application. Through the ticket information extracted by the passenger on the website, the electronic itinerary of the ticket information can be reserved, issued, generated and emailed, thereby greatly improving work efficiency.

[0013] To this end, the present invention provides a method for applying for issuing an electronic itinerary based on a flight ticket, comprising the following steps: S1, extracting ticket information from a ticket information system according to input ticket number / document information; S2, performing a first check on the extracted ticket information, and after the check is passed, displaying to the user the item information of the electronic itinerary that can be issued and the electronic itinerary issuance method corresponding to the ticket status; S3, entering the invoice information under the selected electronic itinerary item information, and performing a second check according to the selected electronic itinerary issuance method, and after the check is passed, inserting the ticket number information and the invoice information into the electronic itinerary table and the electronic itinerary ticket information table; S4, traversing the electronic itinerary table, judging whether the order meets the issuance conditions one by one, and if so, calling the host interface to complete the issuance, and updating the status in the electronic itinerary table to successful issuance.

[0014] According to another aspect of the present invention, a system for applying for issuing an electronic itinerary based on a flight ticket is provided, comprising: an electronic itinerary front-end and back-end information display module, which is used for information exchange between a customer and the system; an electronic itinerary issuance logic processing module, which is used for extracting ticket information from a ticket information system according to the input ticket number / document information; performing a first check on the extracted ticket information, and after the check passes, displaying to the user the item information of the electronic itinerary that can be issued and the electronic itinerary issuance method corresponding to the ticket status; entering the invoice information under the selected electronic itinerary item information, and performing a second check according to the selected electronic itinerary issuance method. Verification. After the verification is passed, the ticket number information and invoice information will be inserted into the electronic itinerary table and the electronic itinerary ticket information table; the electronic itinerary automatic process processing module is used to traverse the electronic itinerary table, and determine whether the order meets the issuance conditions one by one. If it meets the conditions, the host interface is called to complete the issuance, and the status of the electronic itinerary table is updated to successful issuance; it is also used to traverse the data in the electronic itinerary table with a successful issuance status, and build a synchronous interface for requesting to call the host one by one. If the host returns the itinerary number, it means that the electronic itinerary is finally issued successfully, and the itinerary number is written into the electronic itinerary table, and the status of the electronic itinerary in the table is updated to successful issuance.

[0015] Compared with the prior art, the present invention has the following technical effects / advantages:

[0016] 1. The present invention provides a fast and convenient operation experience, allowing users to simply and conveniently make reservations and issue electronic itineraries.

[0017] 2. The present invention provides automated invoice issuance and guarantee logic, eliminating the need for manual operations by management personnel.

[0018] 3. The present invention provides an alarm mechanism after the issuance of a failed invoice, which is convenient for management personnel to find problems in time and make decisions.

[0019] Other features and advantages of the present invention will be described in the following description, and partly become apparent from the description, or understood by practicing the present invention. The purpose and other advantages of the present invention can be realized and obtained by the structures pointed out in the description, claims and drawings. BRIEF DESCRIPTION OF THE DRAWINGS

[0020] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the following briefly introduces the drawings required for use in the embodiments or the description of the prior art. Obviously, the drawings described below are some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.

[0021] Figure 1A flow chart of a method for applying for issuing an electronic itinerary based on a flight ticket according to an embodiment of the present invention is shown;

[0022] Figure 2 The execution flow of the method for applying for issuing an electronic itinerary based on a flight ticket according to an embodiment of the present invention is shown;

[0023] Figure 3 A block diagram of a system for issuing an electronic itinerary based on flight ticket application according to an embodiment of the present invention is shown. DETAILED DESCRIPTION

[0024] In order to make the purpose, technical solution and advantages of the embodiments of the present invention clearer, the technical solution in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work.

[0025] like Figure 1 As shown, the method for applying for issuing an electronic itinerary based on a flight ticket of the present invention includes the following steps S1-S5.

[0026] S1. Extract the ticket information in the ticket information system according to the input ticket number / document information.

[0027] S2. Perform a first check on the extracted ticket information. After the check is passed, the item information of the electronic itinerary that can be issued and the method of issuing the electronic itinerary corresponding to the ticket status are displayed to the user.

[0028] S3. Enter the invoice information under the selected electronic itinerary item information, and perform a second verification according to the selected electronic itinerary issuance method. After the verification is passed, insert the ticket number information and invoice information into the electronic itinerary table and the electronic itinerary ticket information table.

[0029] S4. Traverse the electronic itinerary table, determine whether the order meets the issuance conditions one by one, and if so, call the host interface to complete the issuance, and update the status of the electronic itinerary table to successful issuance; and traverse the data in the electronic itinerary table with a successful issuance status, and build a synchronous interface to request the host to call one by one. If the host returns the itinerary number, it means that the electronic itinerary is finally issued successfully, write the itinerary number into the electronic itinerary table, and update the status of the electronic itinerary in the table to successful issuance.

[0030] S5. Provide the successfully issued electronic itinerary to the customer according to the itinerary receipt method filled in the invoice information.

[0031] Combine the following Figure 2An embodiment of the method is described in detail.

[0032] 1. Self-service entrance - displays the ticket information for which electronic itinerary can be issued.

[0033] When users enter the website's self-service portal, they can choose the ticket number / ID number as the credential, and enter the credential number, passenger name, flight number, flight date, mobile phone number, mobile phone verification code, or graphic verification code to retrieve the ticket information.

[0034] After extracting the ticket information based on the ticket number / ID number, compare it with the flight departure date, flight number, and passenger name entered by the passenger. If they are consistent, check whether the ticket information meets the conditions in Table 1.

[0035] Table 1. Ticket information verification conditions for issuing electronic itinerary

[0036]

[0037] If the current ticket number meets all the above conditions, the electronic itinerary information will be displayed, including the passenger's name, ticket number, itinerary, travel date, ticket status, issuance status, and operation buttons. The display logic of the operation button is as follows:

[0038] 1. When the status is USED / FLOWN:

[0039] ①In the initial state, when the electronic itinerary has not yet been issued, the [Issue] button is displayed and the status of the electronic itinerary is “-”;

[0040] ② After clicking the [Issue] button, the electronic itinerary is successfully issued and the status is updated to "Issue successfully";

[0041] ③ After clicking the [Issue] button, if the issuance fails, the [Issue] button will be displayed and the status of the electronic itinerary will be updated to "Issue failed".

[0042] 2. When the ticket status is OPEN FOR USE:

[0043] ①In the initial state, when no reservation has been made for issuing an electronic itinerary, the [Reserve Issuance] button will be displayed and the status of the electronic itinerary will be “-”;

[0044] ② Click [Booking], the booking is successful, the [Cancel Booking] button will be displayed, and the status of the electronic itinerary will be updated to "Booked";

[0045] ③ Click [Appointment Issuance], the appointment fails, the [Appointment Issuance] button is displayed, and the status of the electronic itinerary is still "-";

[0046] ④ Click [Cancel Reservation] to cancel the reservation successfully, the [Reservation Issuance] button will be displayed, and the status of the electronic itinerary will be updated to "-";

[0047] ⑤ Click [Cancel Reservation]. If the cancellation fails, the [Cancel Reservation] button will be displayed and the status of the electronic itinerary will still be "Reserved".

[0048] 2. Self-service portal - issuing electronic itinerary

[0049] In the above step 1, if the [Issue] button is displayed, click the button to enter the electronic itinerary application page, which displays the invoice information that the user needs to enter, as shown in Table 2:

[0050] Table 2: User invoice information

[0051] Page Elements type Page Elements type Reimbursement voucher type text Company Address Text Box Ticket purchase type Drop-down list Company Phone Text Box Company Name Text Box Company Bank Text Box Taxpayer Identification Number Text Box Bank Account Text Box How to receive itinerary Checkbox Receiving mobile phone Text Box Receiving mailbox Text Box Information Confirmation Checkbox Add mailbox button Button operate Button Delete mailbox button Button

[0052] After the user fills in the form according to actual needs and submits it to the middle office, the middle office will query the electronic itinerary form and the electronic itinerary ticket information form based on the ticket number and itinerary information. After retrieving the data, if the ticket status is issued, the page will be returned to prompt that the itinerary information has been issued and wait for the result. If no data is matched, it means that this itinerary information has not been issued and needs to pass the following verification:

[0053] ① The flight date of the last leg of the ticket is within 180 days; ② The ticket status of all tickets in the itinerary is (USED / FLOWN); ③ No electronic itinerary or electronic invoice has been issued for this ticket.

[0054] After the above verification is passed, the host's electronic itinerary issuance interface is called, and the information is inserted into the electronic itinerary table and the electronic itinerary ticket information table. Wait for the synchronization to automatically execute the order and synchronize the final issuance result.

[0055] 3. Self-service portal - make an appointment to issue an electronic itinerary

[0056] In the above step 1, if the [Appointment Issuance] button is displayed, you can enter the electronic itinerary appointment issuance application page, which will display the reimbursement information that the user needs to enter. The reimbursement content is the same as Table 2.

[0057] After the user fills in the form according to actual needs and submits it to the middle office, the middle office will query the electronic itinerary table and the electronic itinerary ticket information table based on the ticket number and itinerary information. If there is data, it means that the itinerary information has been booked, and the table data information is returned to the front end. If there is no relevant electronic itinerary information data in the database table, it means that this ticket number has not been booked, and the ticket and ticket history are extracted from the host according to the ticket number for the following verification:

[0058] ①The last leg of the ticket must be within 180 days.

[0059] ②The ticket status of all tickets in this itinerary is (open for use).

[0060] ③ No electronic itinerary or electronic invoice has been issued for this ticket.

[0061] After verification, the information will be inserted into the electronic itinerary form and the electronic itinerary ticket information form, waiting for the automatic reservation process to be processed.

[0062] 4. Self-service portal - cancel reservation and issue electronic itinerary

[0063] In step 1 above, if the [Cancel Reservation] button is displayed, it means that the ticket has been applied for an electronic itinerary before, but has not been successfully issued. After clicking the button, the middle office will update the status of the electronic itinerary and the electronic itinerary order table to canceled according to the ticket number.

[0064] 5. Electronic itinerary automatic process processing module

[0065] (1) Automatic appointment process: It is executed every 120 minutes. The specific processing flow is as follows:

[0066] Traverse the data in the electronic itinerary table with the status of successful reservation, and process the data that meet the conditions one by one as follows;

[0067] Verify whether the current ticket information meets the following conditions: ① Only domestic air ticket orders are supported; ② The flight time of the last leg of the ticket is within 180 days from now; ③ All ticket statuses are USED / FLOWN; ④ No electronic itinerary or electronic invoice has been issued.

[0068] After verification, a request is constructed to call the host's issuance interface, and the status in the table is updated to issuance success.

[0069] (2) Automatic process of issuing status synchronization: executed every 5 minutes. The specific processing flow is as follows

[0070] Traverse the data in the electronic itinerary table that is in the state of successful issuance, and build a request to call the host's synchronization interface one by one for the data that meets the conditions. If the host returns the itinerary number, it means that the itinerary data is finally successfully issued. The program writes the itinerary number into the electronic itinerary table and updates the electronic itinerary status in the table to successful issuance. If the synchronization fails, repeat the call to the host's synchronization interface twice. If both times fail, send a warning email to the relevant personnel of the airline.

[0071] like Figure 3As shown, the method and system for applying for issuing an electronic itinerary based on flight tickets of the present invention include: an electronic itinerary information front-end and back-end display module, an electronic itinerary issuance logic processing module, and an electronic itinerary automatic process processing module.

[0072] The electronic itinerary front-end and back-end information display module is used for information exchange between the customer and the system. The electronic itinerary issuance logic processing module is used to execute steps S1-S3 and S5 of the above method, and the electronic itinerary automatic process processing module is used to execute step S4 of the above method.

[0073] The logic processing module for issuing electronic itinerary has slight differences in processing the direct issuance and reservation issuance buttons: the operation buttons related to direct issuance include direct issuance, sending notification, etc., calling the host to query the ticket information, and performing specific logic verification on each operation based on the ticket information; the operation buttons related to reservation issuance include reservation issuance, cancel reservation, sending notification, etc., calling the host to query the PNR information, and performing specific logic verification on each operation based on the PNR information.

[0074] Electronic itinerary reservation and issuance logic processing module: The data that meets the conditions will be written into the electronic itinerary table and the electronic itinerary ticket information table. Then wait for the automatic process processing module to process. In the automatic process processing module, it is determined whether it meets the current order issuance conditions. If it meets the conditions, the host interface is called to complete the issuance. After the issuance is successful, the electronic itinerary ID is written into the ticket information.

[0075] The electronic itinerary automatic process processing module provides automatic processes to execute the data of electronic itineraries in different states. There are mainly the following types: ① The electronic itinerary reservation automatic process is used to poll the data of successful reservations in the electronic itinerary table, get the data that meets the conditions, call the host's electronic itinerary issuance interface, and after successful issuance, synchronize the status to the table. ② The electronic itinerary issuance status synchronization automatic process polls the data in the electronic itinerary table with a status of successful issuance. After getting the data, call the host's electronic itinerary status synchronization interface, and after getting the data, update the table status. The entire electronic itinerary issuance process is completed.

[0076] Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or make equivalent substitutions for some of the technical features therein; and these modifications or substitutions do not make the essence of the corresponding technical solutions deviate from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims

1. A method for applying for issuing an electronic itinerary based on a flight ticket, characterized in that: The following steps are involved: S1. Extracting ticket information from the ticket information system according to the input ticket number / document information; S2. Performing a first check on the extracted ticket information, and after the check passes, displaying to the user the item information of the electronic itinerary that can be issued and the method of issuing the electronic itinerary corresponding to the ticket status; S3. Enter the invoice information under the selected electronic itinerary item information, and perform a second verification according to the selected electronic itinerary issuance method. After the verification is passed, insert the ticket number information and invoice information into the electronic itinerary table and the electronic itinerary ticket information table; S4. Traverse the electronic itinerary table and determine whether the order meets the issuance conditions one by one. If it meets the conditions, call the host interface to complete the issuance and update the status in the electronic itinerary table to successful issuance.

2. The method for applying for issuing an electronic itinerary based on a flight ticket according to claim 1, characterized in that: Step S4 also includes: Traverse the data in the electronic itinerary table with the status of successful issuance, build requests one by one to call the host's synchronous interface. If the host returns the itinerary number, it means that the electronic itinerary is finally issued successfully. Write the itinerary number into the electronic itinerary table, and update the status of the electronic itinerary in the table to successful issuance.

3. The method for applying for issuing an electronic itinerary based on a flight ticket according to claim 2, characterized in that: In step S4, if the host does not return the itinerary number, indicating that the issuance has failed, the host's synchronization interface is called twice repeatedly. If both calls ultimately fail, an early warning email is sent.

4. The method for applying for issuing an electronic itinerary based on a flight ticket according to claim 2, characterized in that: Also includes: Step S5: Provide the successfully issued electronic itinerary to the customer according to the itinerary receipt method filled in the invoice information.

5. The method for applying for issuing an electronic itinerary based on a flight ticket according to claim 1, characterized in that: Determine whether the order meets the issuance conditions item by item, including: ① Only domestic air ticket orders are supported; ② The flight time of the last leg of the ticket is within 180 days from now; ③ All ticket statuses are USED / FLOWN; ④ No electronic itinerary or electronic invoice has been issued.

6. The method for applying for issuing an electronic itinerary based on a flight ticket according to claim 1, characterized in that: The electronic itinerary issuance methods corresponding to the ticket status include the reservation issuance method corresponding to the ticket status being open for use and the direct issuance method corresponding to the ticket status being USED / FLOWN. Among them, the reservation issuance method means making an appointment in advance to issue an electronic itinerary when the itinerary corresponding to the ticket has not yet reached the time when the electronic itinerary can be issued.

7. The method for applying for issuing an electronic itinerary based on a flight ticket according to claim 1, characterized in that: The ticket number / document information includes the voucher number, passenger name, flight number, flight date, mobile phone number, mobile phone verification code, and graphic verification code; The item information of the electronic itinerary that can be issued is displayed to the user according to the ticket information, including the passenger's name, ticket number, itinerary, travel date, ticket status, issuance status, and operation buttons.

8. The method for applying for issuing an electronic itinerary based on a flight ticket according to claim 1, characterized in that: The first verification includes: ticket source, order type, ticket status, flight information, ticket validity period, invoice status, and electronic itinerary status; The second verification includes: the flight date of the last leg of the ticket is within 180 days; the ticket status of all tickets in the itinerary is USED / FLOWN; and no electronic itinerary or electronic invoice has been issued for the ticket.

9. A system for applying for an electronic itinerary based on a flight ticket, characterized in that: include: The electronic itinerary front-end and back-end information display module is used for information interaction between customers and the system; The electronic itinerary issuance logic processing module is used to extract the ticket information in the ticket information system according to the input ticket number / document information; perform the first verification on the extracted ticket information, and after the verification is passed, display the item information of the electronic itinerary that can be issued and the electronic itinerary issuance method corresponding to the ticket status to the user; enter the invoice information under the selected electronic itinerary item information, and perform the second verification according to the selected electronic itinerary issuance method. After the verification is passed, the ticket number information and invoice information are inserted into the electronic itinerary table and the electronic itinerary ticket information table; The electronic itinerary automatic process processing module is used to traverse the electronic itinerary table, determine whether the order meets the issuance conditions one by one, and if so, call the host interface to complete the issuance and update the status of the electronic itinerary table to successful issuance. It is also used to traverse the data in the electronic itinerary table with a successful issuance status, and build a synchronous interface to request the host to call it one by one. If the host returns the itinerary number, it means that the electronic itinerary is finally issued successfully, and the itinerary number is written into the electronic itinerary table, and the status of the electronic itinerary in the table is updated to successful issuance.

10. A computer program product, comprising a computer program, characterized in that When executed, the program is used to implement the method for applying for issuing an electronic itinerary based on a flight ticket according to any one of claims 1 to 8.

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