Real-time risk control work recording system and method
By designing a real-time risk control work record system and using intelligent vehicle monitoring equipment and risk control platforms to record the processing behavior of risk control personnel in real time, the problem of the existing technology being unable to effectively record risk control work is solved, and efficient quality assessment and performance assessment are achieved.
Patent Information
- Application Number
- CN202411935865.7
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-12-26
- Publication Date
- 2025-04-18
AI Technical Summary
The existing technology cannot record the process of risk control incidents handled by risk control staff in real time, dynamically and comprehensively, resulting in the inability to effectively conduct quality assessment, performance assessment and personnel allocation.
A real-time risk control work recording system is designed, including intelligent vehicle monitoring equipment, risk control platform, host, risk control recording program and file server. The system collects real-time information of vehicles and drivers through intelligent on-board monitoring equipment, and generates risk control events on the risk control platform. The risk control personnel log in to the risk control platform through the host, wake up the risk control recording program, record processing behavior until the event processing is completed, analyze, organize, compress data and upload it to the file server, and complete the closed loop of the evidence link.
Real-time recording of each risk control incident handled by risk control personnel is realized, which is convenient for quality assessment, performance assessment and personnel allocation, and has the advantages of high timeliness of data records, strong targetedness and complete evidence links.
Smart Images
Figure CN119851365A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the technical field of data processing, and in particular to a real-time risk control work recording system and method. Background Art
[0002] With the popularization of ADAS (intelligent driving assistance system) and DSM (driver status monitoring system), the workload of back-end risk control staff to supervise the safe driving of operating vehicles in real time is also increasing; however, due to the existence of a variety of possible emergencies (such as traffic accidents, real-time road conditions, sudden equipment failures, equipment damage, etc.) and the uneven working skills and qualities of risk control staff, it is particularly important to record the handling process of each risk control event by risk control staff in real time, dynamically and comprehensively. Currently, there is no effective system on the market to record risk control work, so it is impossible to conduct quality assessment, performance appraisal, personnel deployment and other work on risk control work in real time, dynamically and comprehensively.
[0003] In view of this, the present invention has been developed through in-depth research and trial production to solve the above problems. Summary of the invention
[0004] The purpose of the present invention is to overcome the deficiencies of the prior art and to provide a real-time risk control work recording system and method capable of monitoring the behavior of risk control personnel.
[0005] In order to achieve the above object, the solution of the present invention is: A real-time risk control work recording system includes an intelligent vehicle-mounted monitoring device, a risk control platform, a host machine, a risk control recording program and a file server.
[0006] Multiple intelligent vehicle monitoring devices are installed on multiple operating vehicles and connected to the risk control platform to collect real-time information about vehicles and drivers, and report the collected real-time information to the risk control platform; The risk control platform is connected to multiple host machines. The risk control platform presets the risk control alarm threshold. When the real-time information received by the risk control platform reaches the risk control alarm threshold, the risk control platform generates a risk control event and pushes the risk control event to the designated risk control personnel. The risk control personnel log in to the risk control platform through the host machine and wake up the corresponding risk control recording program of the host machine at the same time. Each host machine has a corresponding risk control recording program installed. The risk control recording program is connected to the file server. When the risk control personnel log in to the risk control platform through the host machine, they are automatically registered to the risk control recording program and a real-time communication channel is established to sense the relevant behavior of the risk control personnel and transmit real-time data. When the risk control personnel confirm that the risk control event is completed, the risk control recording program ends the data collection work, and starts to analyze, organize and compress the collected data, and finally uploads the data to the file server; The file server reports the received data to the risk control platform and binds it together with the corresponding alarm data and risk control events to complete the closed loop of the evidence chain.
[0007] Furthermore, the file server is a COS remote file service.
[0008] A real-time risk control work recording method comprises the following steps: Step S1: The intelligent vehicle monitoring device collects real-time information of the vehicle and the driver and reports it to the risk control platform; Step S2: When the reported information reaches the risk control alarm threshold, the risk control platform generates a risk control event; Step S3: The risk control platform pushes the risk control event to the designated risk control personnel recorded in the risk control platform; Step S4: The risk control personnel log in to the risk control platform through the host machine, and at the same time wake up the risk control recording program corresponding to the host machine, and automatically register to the risk control recording program; Step S5: The risk control recording program starts recording the risk control personnel's handling behavior until the risk control personnel confirm that the alarm handling work is completed and the data collection work is ended; Step S6: The risk control recording program analyzes, organizes, and compresses the collected data, and reports the compressed data to the risk control platform and binds it with the corresponding alarm data and risk control events to complete the closed loop of the evidence chain.
[0009] Further, in step S5, the risk control recording program monitors the camera status to obtain real-time video, monitors the microphone status to record voice data, and monitors the desktop media stream to obtain system media data.
[0010] Furthermore, the risk control personnel's processing behavior includes response time, desktop operation recording, voice intercom and alarm processing feedback.
[0011] After adopting the above structure, the real-time risk control work recording system and method of the present invention can record the process of each risk control event handled by the risk control personnel in real time by installing the risk control recording program on the host machine, thereby facilitating the quality assessment, performance evaluation, and personnel deployment of the risk control personnel. The present invention provides an effective and reliable solution for the existing risk control work that cannot be assessed, and has the advantages of high timeliness of data recording, strong pertinence, and complete chain of evidence. BRIEF DESCRIPTION OF THE DRAWINGS Figure 1 It is a schematic diagram of the principle of the real-time wind control work recording system of the present invention. DETAILED DESCRIPTION
[0012] In order to further explain the technical solution of the present invention, the present invention is described in detail below through specific embodiments.
[0013] like Figure 1 As shown, the present invention discloses a real-time risk control work recording system, which includes an intelligent vehicle-mounted monitoring device, a risk control platform, a host machine, a risk control recording program and a file server.
[0014] Multiple intelligent vehicle monitoring devices are installed on multiple operating vehicles and connected to the risk control platform to collect real-time information about vehicles and drivers, and report the collected real-time information to the risk control platform; The risk control platform is connected to multiple host machines. The risk control platform presets the risk control alarm threshold (for example, if the driver triggers the fatigue warning multiple times within a certain time range, it will be judged as a "fatigue driving level 1" event, and this threshold is "the number of alarms triggered within a certain time range"). When the real-time information received by the risk control platform reaches the risk control alarm threshold, the risk control platform generates a risk control event and pushes the risk control event to one of the host machines that has logged in to the risk control platform, and wakes up the risk control recording program corresponding to the host machine; Each host machine has a corresponding risk control recording program installed. The risk control recording program is connected to the file server. When the risk control personnel log in to the risk control platform through the host machine, they are automatically registered to the risk control recording program and a real-time communication channel is established to sense the relevant behavior of the risk control personnel and transmit real-time data. When the risk control personnel confirm that the risk control event is completed, the risk control recording program ends the data collection work, and starts to analyze, organize and compress the collected data, and finally uploads the data to the file server; The file server matches the received file ID with the corresponding event ID, and then reports it to the risk control platform to complete the evidence chain.
[0015] The present invention also discloses a real-time risk control work recording method, which comprises the following steps: Step S1: The intelligent vehicle monitoring device collects real-time information of the vehicle and the driver and reports it to the risk control platform; Step S2: When the reported information reaches the risk control alarm threshold, the risk control platform generates a risk control event; Step S3: The risk control platform pushes the risk control event to the designated risk control personnel recorded in the risk control platform; Step S4: The risk control personnel log in to the risk control platform through the host machine, and at the same time wake up the risk control recording program corresponding to the host machine, and automatically register to the risk control recording program; Step S5, the risk control recording program starts recording the risk control personnel's processing behavior until the risk control personnel confirms that the alarm processing work is completed and ends the data collection work; the risk control recording program monitors the camera status to obtain real-time video, monitors the microphone status to record voice data, and monitors the desktop media stream to obtain system media data; the risk control personnel's processing behavior includes response time, desktop operation video, voice intercom and alarm processing feedback; Step S6: Analyze the risk control record program (for example, analyze the duration of each intervention by the risk control personnel; analyze the connection status of voice calls through data, etc.), organize and compress the collected data, and report the compressed data to the risk control platform and bind it with the corresponding alarm data and risk control events to complete the closed loop of the evidence chain.
[0016] The above embodiments and drawings do not limit the product form and style of the present invention. Any appropriate changes or modifications made by ordinary technicians in the relevant technical field should be deemed to be within the patent scope of the present invention.
Claims
1. A real-time risk control work recording system, characterized by: It includes intelligent vehicle-mounted monitoring equipment, risk control platform, host machine, risk control recording program and file server. Multiple intelligent vehicle monitoring devices are installed on multiple operating vehicles and connected to the risk control platform to collect real-time information about vehicles and drivers, and report the collected real-time information to the risk control platform; The risk control platform is connected to multiple host machines. The risk control platform presets the risk control alarm threshold. When the real-time information received by the risk control platform reaches the risk control alarm threshold, the risk control platform generates a risk control event and pushes the risk control event to the designated risk control personnel. The risk control personnel log in to the risk control platform through the host machine and wake up the corresponding risk control recording program of the host machine at the same time. Each host machine has a corresponding risk control recording program installed. The risk control recording program is connected to the file server. When the risk control personnel log in to the risk control platform through the host machine, they are automatically registered to the risk control recording program and a real-time communication channel is established to sense the relevant behavior of the risk control personnel and transmit real-time data. When the risk control personnel confirm that the risk control event is completed, the risk control recording program ends the data collection work, and starts to analyze, organize and compress the collected data, and finally uploads the data to the file server; The file server reports the received data to the risk control platform and binds it together with the corresponding alarm data and risk control events to complete the closed loop of the evidence chain.
2. A real-time risk control work recording system as claimed in claim 1, characterized in that: The file server is a COS remote file service.
3. A real-time risk control work recording method as claimed in claim 1, characterized in that: The following steps are involved: Step S1: The intelligent vehicle monitoring device collects real-time information of the vehicle and the driver and reports it to the risk control platform; Step S2: When the reported information reaches the risk control alarm threshold, the risk control platform generates a risk control event; Step S3: The risk control platform pushes the risk control event to the designated risk control personnel recorded in the risk control platform; Step S4: The risk control personnel log in to the risk control platform through the host machine, and at the same time wake up the risk control recording program corresponding to the host machine, and automatically register to the risk control recording program; Step S5: The risk control recording program starts recording the risk control personnel's handling behavior until the risk control personnel confirm that the alarm handling work is completed and the data collection work is ended; Step S6: The risk control recording program analyzes, organizes, and compresses the collected data, and reports the compressed data to the risk control platform and binds it with the corresponding alarm data and risk control events to complete the closed loop of the evidence chain.
4. A real-time risk control work recording method as claimed in claim 3, characterized in that: In step S5, the risk control recording program monitors the camera status to obtain real-time video, monitors the microphone status to record voice data, and monitors the desktop media stream to obtain system media data.
5. A real-time risk control work recording method as claimed in claim 3 or 4, characterized in that: The risk control personnel's processing behaviors include response time, desktop operation recording, voice intercom and alarm processing feedback.