Internet-based artificial intelligence information technology service system
By designing an Internet-based artificial intelligence information technology service system, using AI technologies such as deep learning and natural language processing, the existing systems are solved inefficient and insufficient accuracy when dealing with complex tasks and personalized needs, and efficient and accurate personalized services are achieved.
Patent Information
- Application Number
- CN202411807855.5
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-12-10
- Publication Date
- 2025-04-22
- Estimated Expiration
- Not applicable · inactive patent
AI Technical Summary
The existing manual service system is inefficient and insufficiently accurate when dealing with massive data, complex problems and personalized needs, making it difficult to meet users' growing intelligent and personalized needs.
Design an Internet-based artificial intelligence information technology service system, adopts deep learning, natural language processing and data mining AI technology, and combines front-end user interaction module, artificial intelligence engine module, data processing and storage module and external service interface module to provide intelligent question-and-answer, personalized recommendation, trend prediction and other services.
It realizes efficient and accurate personalized services, improves the intelligence of information processing, meets users' intelligent and personalized needs, and maintains the stability and response speed of the system in a massive data environment.
Smart Images
Figure CN119862254A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the field of Internet information service technology, and in particular to an Internet-based artificial intelligence information technology service system. Background Art
[0002] With the rapid development of the Internet and the continuous advancement of artificial intelligence technology, more and more industries have begun to use AI technology to improve information processing capabilities, enhance decision-making intelligence and optimize user experience. In traditional information services, manual operations and information retrieval often rely on manual experience and rules, which are inefficient and inaccurate. Especially in the context of massive data, complex problems and personalized needs, the existing manual service system has been unable to meet the users' growing intelligent and personalized needs. Therefore, the development of an Internet-based artificial intelligence information technology service system that can automatically process complex tasks and provide efficient and accurate personalized services has become a technical problem that needs to be solved urgently. Summary of the invention
[0003] In view of the above situation, in order to make up for the above-mentioned existing defects, the present invention provides an Internet-based artificial intelligence information technology service system. This artificial intelligence information technology service system can utilize AI technologies such as deep learning, natural language processing and data mining to provide efficient and intelligent information processing and services in different fields and industries.
[0004] The present invention proposes an Internet-based artificial intelligence information technology service system, which includes a front-end user interaction module, an artificial intelligence engine module, a data processing and storage module, and an external service interface module:
[0005] The front-end user interaction module is used for users to interact with the system through PC, mobile or other Internet devices, input queries, instructions and requests, so that the artificial intelligence information technology service system presents results and responses through the interface; the artificial intelligence engine module has AI technologies such as deep learning, natural language processing, computer vision and speech recognition, and is used to process user requests through the artificial intelligence engine module, provide intelligent question and answer, analysis and recommendation services, and use AI technology to analyze, reason and judge the data input by users to generate corresponding intelligent service responses; the data processing and storage module is used to collect, clean, store and analyze massive data, and provide data support for the artificial intelligence engine module; the external service interface module is used for data interaction with external systems, applications and platforms, and the external service interface module can also support interface standardization and cross-platform service capabilities.
[0006] Furthermore, the artificial intelligence engine module adopts deep learning, natural language processing (NLP) and machine learning technologies, and can perform semantic understanding, pattern recognition, data prediction and automated decision-making.
[0007] Furthermore, the data processing and storage module adopts distributed database storage technology, which can effectively process large-scale, multi-dimensional data and ensure efficient access to data. At the same time, the data processing and storage module also has multi-layer encryption, identity authentication and permission management security measures, thereby ensuring the privacy and security of user data.
[0008] Furthermore, the external service interface module can provide an open API interface to support seamless connection with other systems, platforms or devices, so that users can easily synchronize data to cloud storage or integrate with other third-party service systems to realize cross-platform information services.
[0009] The beneficial effects achieved by the present invention using the above structure are as follows: The advantages of the present invention are as follows:
[0010] 1. The present invention supports interaction between multiple devices through a front-end user interaction module, so that users can easily access the system through various terminals, input queries, instructions or requests, and obtain instant responses, which is convenient for user operation.
[0011] 2. The present invention combines the AI technologies of deep learning, natural language processing, computer vision and speech recognition through an artificial intelligence engine module to intelligently process user requests. Through analysis, reasoning and judgment of user input data, the system can provide intelligent question and answer, personalized recommendations, trend forecasting, data analysis and other services, thereby improving the intelligence of the service and meeting user needs efficiently and accurately.
[0012] 3. The data processing and storage module in the present invention adopts distributed database storage technology, which can effectively process large-scale, multi-dimensional data and ensure efficient access to data, ensuring that the system can still maintain stability and response speed in a massive data environment. The data module also has data cleaning and analysis functions to support more accurate decision-making and recommendations.
[0013] 4. The data processing and storage module in the present invention provides security measures of multi-layer encryption, identity authentication and authority management, which effectively ensures the privacy and security of user data, avoids the leakage of user information or improper access, improves the user's trust in the system, and ensures the security of data during transmission and storage.
[0014] 5. The present invention provides an open API interface through an external service interface module, supports seamless connection with other systems, platforms or devices, and thus facilitates easy integration of the system with third-party services, supports cross-platform data interaction and service sharing, and facilitates users to synchronize data to the cloud and collaborate with other systems, thereby improving the flexibility and scalability of the system.
[0015] 6. The present invention provides good scalability through distributed architecture, open API and cross-platform service capabilities. It can flexibly respond to changes in user needs and adapt to the continuous development of future technologies and the continuous integration of third-party services, ensuring that the system can operate stably and continuously optimize in the long term. BRIEF DESCRIPTION OF THE DRAWINGS
[0016] The accompanying drawings are used to provide a further understanding of the present invention and constitute a part of the specification. Together with the embodiments of the present invention, they are used to explain the present invention and do not constitute a limitation of the present invention. In the accompanying drawings:
[0017] Figure 1 The workflow of the Internet-based artificial intelligence information technology service system of the present invention Figure 1 ;
[0018] Figure 2 The workflow of the Internet-based artificial intelligence information technology service system of the present invention Figure 2 . DETAILED DESCRIPTION
[0019] The technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, rather than all the embodiments; based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without making creative work are within the scope of protection of the present invention.
[0020] It should be noted that the words "front", "rear", "left", "right", "up" and "down" used in the following description refer to directions in the drawings, and the words "inside" and "outside" refer to directions toward or away from the geometric center of a specific component, respectively.
[0021] like Figure 1 and Figure 2As shown, the technical solution adopted by the present invention is as follows: an Internet-based artificial intelligence information technology service system proposed by the present invention includes a front-end user interaction module, an artificial intelligence engine module, a data processing and storage module and an external service interface module, wherein the front-end user interaction module is used for users to interact with the system through a PC, a mobile terminal or other Internet devices, input queries, instructions and requests, so that the artificial intelligence information technology service system presents results and responses through an interface; the artificial intelligence engine module has AI technologies of deep learning, natural language processing, computer vision and speech recognition, and is used to process user requests through the artificial intelligence engine module, provide intelligent question-answering, analysis and recommendation services, and use AI technology to analyze, reason and judge the data input by the user to generate corresponding intelligent service responses; the data processing and storage module is used to collect, clean, store and analyze massive data, and provide data support for the artificial intelligence engine module; the external service interface module is used for data interaction with external systems, applications and platforms, and the external service interface module can also support interface standardization and cross-platform service capabilities.
[0022] Among them, the artificial intelligence engine module can provide users with accurate answers or recommended content based on user input information through semantic analysis and data recommendation algorithms through deep learning, natural language processing (NLP) and machine learning technologies, automatically process various types of data input by users, conduct statistical analysis, trend forecasting, correlation analysis, etc., improve the value of data utilization, and intelligently recommend related content, services and products based on users' historical behavior, interest preferences and real-time data.
[0023] Among them, the data processing and storage module adopts distributed database storage technology, which can effectively process large-scale, multi-dimensional data and ensure efficient access to data. At the same time, the data processing and storage module also has multi-layer encryption, identity authentication and permission management security measures, thereby ensuring the privacy and security of user data.
[0024] Among them, the external service interface module can provide an open API interface, support seamless connection with other systems, platforms or devices, and facilitate users to synchronize data to cloud storage or integrate with other third-party service systems to realize cross-platform information services.
[0025] Example 1: Application to Intelligent Customer Service System
[0026] Users interact with the system through PC, mobile applications or smart devices. Users input queries, instructions or questions. The system processes user input through the artificial intelligence engine module. First, semantic understanding is performed through natural language processing (NLP) technology to convert user input into structured information that the system can understand. Then, combined with deep learning and machine learning algorithms, the system provides accurate answers or recommended content based on user historical behavior, order data and product information. User interaction and feedback data are collected, cleaned, stored and analyzed through the data processing and storage module. The data module uses distributed database storage technology and can process data from multiple channels. The data is encrypted to ensure user privacy and data security. The system provides an open API interface to connect with other external platforms (such as e-commerce platforms, payment systems, etc.) to further enhance the system's functionality. Through the implementation of the above application in the intelligent customer service system, the cost of manual customer service is reduced, and the response speed and user experience are improved.
[0027] Example 2: Intelligent recommendation and personalized service system
[0028] Users interact with e-commerce platforms through mobile or PC terminals to query products or browse platform content. The query content entered by users includes information such as product categories, brands, price ranges, etc. The system analyzes the user's input data through the AI engine and uses deep learning, natural language processing and machine learning technologies for intelligent recommendations. By learning user preferences, browsing history and purchase records, the system can recommend products or services that are highly matched with user interests in real time. Every user behavior on the e-commerce platform will generate a large amount of data, including search records, click behaviors, purchase records, etc. The data is collected and stored efficiently through distributed storage technology, and processed through data analysis in the background to extract user preference patterns or trends for use by the artificial intelligence engine. The external service interface module supports integration with third parties. Through the exchange of third-party data to analyze users' social behaviors and interests, the accuracy of the recommendation engine is further optimized. Through the above application in the intelligent recommendation and personalized service system, the e-commerce platform can provide users with personalized recommendation content and improve users' purchasing experience and conversion rate. The system adjusts the recommendation strategy according to real-time user data to achieve precision marketing and predict demand based on user behavior.
[0029] It should be noted that, in this article, relational terms such as first and second, etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any such actual relationship or order between these entities or operations. Moreover, the terms "include", "comprises" or any other variations thereof are intended to cover non-exclusive inclusion, so that a process, method, material or apparatus including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, material or apparatus.
[0030] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.
Claims
1. An Internet-based artificial intelligence information technology service system, including a front-end user interaction module, an artificial intelligence engine module, a data processing and storage module, and an external service interface module: The front-end user interaction module is used for users to interact with the system through PC, mobile or other Internet devices, input queries, instructions and requests, so that the artificial intelligence information technology service system presents results and responses through the interface; the artificial intelligence engine module has AI technologies such as deep learning, natural language processing, computer vision and speech recognition, and is used to process user requests through the artificial intelligence engine module, provide intelligent question and answer, analysis and recommendation services, and use AI technology to analyze, reason and judge the data input by users to generate corresponding intelligent service responses; the data processing and storage module is used to collect, clean, store and analyze massive data, and provide data support for the artificial intelligence engine module; the external service interface module is used for data interaction with external systems, applications and platforms, and the external service interface module can also support interface standardization and cross-platform service capabilities.
2. The Internet-based artificial intelligence information technology service system according to claim 1, characterized in that: The artificial intelligence engine module adopts deep learning, natural language processing (NLP) and machine learning technologies, and can perform semantic understanding, pattern recognition, data prediction and automated decision-making.
3. The Internet-based artificial intelligence information technology service system according to claim 2, characterized in that: The data processing and storage module adopts distributed database storage technology, which can effectively process large-scale, multi-dimensional data and ensure efficient access to data. At the same time, the data processing and storage module also has multi-layer encryption, identity authentication and permission management security measures, thereby ensuring the privacy and security of user data.
4. The Internet-based artificial intelligence information technology service system according to claim 3, characterized in that: The external service interface module can provide an open API interface to support seamless connection with other systems, platforms or devices, so that users can easily synchronize data to cloud storage or integrate with other third-party service systems to realize cross-platform information services.