Alarm work order automatic creation method and device, equipment and medium

Abstract

The invention provides an alarm work order automatic creation method and device, equipment and a medium, and effectively solves the problems that information transmission between a traditional alarm platform and a work order platform is not smooth, the processing flow is not smooth, the processing time of potential risks or abnormal conditions is shortened, and the processing efficiency is reduced. The method comprises the steps that a transfer module calls an alarm information template to convert target alarm information based on a target filling field in the alarm information template to obtain target filling alarm information corresponding to a target to-be-filled field; the transfer module generates a work order creation instruction based on the target filling alarm information, and outputs the creation instruction to the work order module; and the work order module responds to the creation instruction and automatically fills the target filling alarm information into a target work order template in the work order module so as to complete automatic creation of a target alarm work order.

Description

Technical Field

[0001] The present application relates to the field of data processing technology, and in particular to a method, device, equipment and medium for automatically creating an alarm work order. Background Art

[0002] The alarm platform is mainly used to monitor, discover and notify potential risks or abnormal situations so that timely measures can be taken to respond. That is, the alarm platform can monitor the operating status of production equipment or systems in real time, including key parameters such as temperature, pressure, vibration, current, voltage, as well as server load, network traffic, log information and other data. Once these parameters or data exceed the preset safety range or reach the fault threshold, the alarm platform can immediately issue an alarm and notify relevant personnel to handle it in time, thereby avoiding equipment damage, production interruption or business impact. The work order platform is mainly used to manage and track work tasks or problem handling processes. When the alarm platform issues an alarm, the operation and maintenance personnel or relevant responsible persons need to create a work order on the work order platform to record the detailed information of the problem, processing steps and results, etc.

[0003] There are often problems such as poor information transmission and unsmooth processing procedures between traditional alarm platforms and work order platforms. After the alarm platform issues an alarm, the alarm work order is generally created manually. This method delays the processing time of potential risks or abnormal situations and reduces processing efficiency, making the potential risks or abnormal situations corresponding to the alarm uncontrollable. Summary of the invention

[0004] In view of this, the purpose of the present application is to provide a method, device, equipment and medium for automatically creating alarm work orders. This method, device, equipment and medium for automatically creating alarm work orders effectively solves the problem of poor information transmission and unsmooth processing flow between traditional alarm platforms and work order platforms, which in turn leads to reduced processing efficiency and time for processing potential risks or abnormal situations.

[0005] In a first aspect, an embodiment of the present application provides a method for automatically creating an alarm work order, which is applied to an alarm work order system, wherein the alarm work order system includes an alarm module, a work order module, and a transfer module, and the method includes:

[0006] The transfer module filters the alarm information generated by the alarm module to obtain target alarm information, and obtains the target alarm information based on the target acquisition tool; the alarm information is determined by the alarm platform based on preset policy rules; the alarm information includes a target alarm level;

[0007] The transfer module calls the alarm information template based on the target alarm level to convert the target alarm information based on the target filling field in the alarm information template to obtain the target filling alarm information corresponding to the target to-be-filled field;

[0008] The transfer module generates a work order creation instruction based on the target filling alarm information, and outputs the creation instruction to the work order module; the creation instruction includes the target filling alarm information;

[0009] The work order module responds to the creation instruction and automatically fills the target fill alarm information into the target work order template in the work order module to complete the automatic creation of the target alarm work order.

[0010] In combination with the first aspect, an embodiment of the present application provides a first possible implementation of the first aspect, wherein the transfer module screens the alarm information generated by the alarm module to obtain target alarm information, and acquires the target alarm information based on a target acquisition tool, including:

[0011] When the alarm platform generates alarm information, the transfer module determines whether the alarm information meets the preset acquisition conditions;

[0012] If so, the transfer module generates an acquisition instruction to control the target acquisition tool to acquire the target warning information based on the acquisition instruction.

[0013] In combination with the first aspect, an embodiment of the present application provides a second possible implementation of the first aspect, wherein the transfer module generates an acquisition instruction to control the target acquisition tool to acquire the target warning information based on the acquisition instruction, including:

[0014] The transfer module outputs the acquisition instruction to a target acquisition tool that is pre-configured based on multiple dimensions;

[0015] The target acquisition tool transmits the target warning information to the transfer module in response to the acquisition instruction.

[0016] In combination with the first aspect, an embodiment of the present application provides a third possible implementation of the first aspect, wherein the target alarm information is converted based on the target filling field in the target work order template to obtain the target filling alarm information corresponding to the target to-be-filled field, including:

[0017] The transfer module determines whether the target warning information meets the information condition corresponding to the target filling field based on multiple angles;

[0018] If so, the transfer module converts the target warning information to obtain the target filling warning information.

[0019] In combination with the first aspect, an embodiment of the present application provides a fourth possible implementation of the first aspect, wherein the transfer module converts the target warning information to obtain the target filling warning information, including:

[0020] The transfer module matches the to-be-filled field with the target alarm information to obtain the filling alarm information corresponding to the to-be-filled field;

[0021] The transfer module converts the filling alarm information based on the information condition of the field to be filled.

[0022] In combination with the first aspect, the embodiment of the present application provides a fifth possible implementation of the first aspect, wherein the transfer module calls the alarm information template based on the target alarm level, including:

[0023] The transfer module reads the target alarm information to obtain the target alarm level, and outputs a call instruction based on the target alarm level;

[0024] The transfer module calls the alarm information template corresponding to the target alarm level based on the calling instruction.

[0025] In combination with the first aspect, an embodiment of the present application provides a sixth possible implementation of the first aspect, wherein the work order module responds to the creation instruction and automatically fills the target fill alarm information into the target work order template in the work order module to complete the automatic creation of the target alarm work order, including:

[0026] The work order module determines the target filling alarm information to be filled based on the field name and data type in the target work order template;

[0027] The work order module fills the target filled alarm information into the target work order template, and improves the filled target work order template to obtain a target alarm work order.

[0028] In a second aspect, an embodiment of the present application provides an automatic creation device for an alarm work order, which is applied to an alarm work order system. The alarm work order system includes an alarm module, a work order module, and a transfer module. The device includes:

[0029] A screening module, used for the transfer module to screen the alarm information generated by the alarm module to obtain target alarm information, and obtain the target alarm information based on the target acquisition tool; the alarm information is determined by the alarm platform based on preset policy rules; the alarm information includes a target alarm level;

[0030] A filling module, used for the transfer module to call the alarm information template based on the target alarm level, so as to convert the target alarm information based on the target filling field in the alarm information template to obtain the target filling alarm information corresponding to the target to-be-filled field;

[0031] A generation module, used for the transfer module to generate a work order creation instruction based on the target filling alarm information, and output the creation instruction to the work order module; the creation instruction includes the target filling alarm information;

[0032] A creation module is used for the work order module to respond to the creation instruction and automatically fill in the target fill alarm information into the target work order template in the work order module to complete the automatic creation of the target alarm work order.

[0033] In a third aspect, an embodiment of the present application provides an electronic device, comprising: a processor, a memory and a bus, wherein the memory stores machine-readable instructions executable by the processor, and when the electronic device is running, the processor and the memory communicate via the bus, and when the machine-readable instructions are executed by the processor, any step of the method for automatically creating an alarm work order is performed.

[0034] In a fourth aspect, an embodiment of the present application provides a computer-readable storage medium having a computer program stored thereon, and when the computer program is executed by a processor, the computer program executes any one of the steps of the method for automatically creating an alarm work order.

[0035] An automatic creation method for an alarm work order provided in an embodiment of the present application is applied to an alarm work order system, wherein the alarm work order system includes an alarm module, a work order module, and a transfer module. The method first obtains target alarm information by filtering the alarm information generated by the alarm module through the transfer module, and obtains the target alarm information based on a target acquisition tool; the alarm information is determined by the alarm platform based on preset policy rules; the alarm information includes a target alarm level; secondly, the transfer module calls an alarm information template based on the target alarm level to convert the target alarm information based on the target fill field in the alarm information template to obtain the target fill alarm information corresponding to the target to-be-filled field; then the transfer module generates a work order creation instruction based on the target fill alarm information, and outputs the creation instruction to the work order module; the creation instruction includes target filling alarm information; finally, the work order module responds to the creation instruction, and automatically fills the target filling alarm information into the target work order template in the work order module to complete the automatic creation of the target alarm work order, thereby avoiding the problems of poor information transmission and unsmooth processing flow between the traditional alarm platform and the work order platform, and achieving the effect of fast and accurate transmission between the alarm information and the work order. After the alarm platform issues an alarm, the alarm work order is automatically created, which reduces the processing time for potential risks or abnormal situations and improves the processing efficiency, thereby avoiding the uncontrollable phenomenon of potential risks or abnormal situations corresponding to the alarm, thereby reducing the duplication of operation and maintenance personnel in alarm processing and work order management, reducing operation and maintenance costs, and improving operation and maintenance efficiency and quality. BRIEF DESCRIPTION OF THE DRAWINGS

[0036] In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings required for use in the embodiments will be briefly introduced below. It should be understood that the following drawings only show certain embodiments of the present application and therefore should not be regarded as limiting the scope. For ordinary technicians in this field, other related drawings can be obtained based on these drawings without paying creative work.

[0037] Figure 1 A schematic diagram of the process of automatically creating a first alarm work order provided in an embodiment of the present application is shown;

[0038] Figure 2 A schematic diagram of a process for obtaining target warning information provided by an embodiment of the present application is shown;

[0039] Figure 3 The actual use flow chart of the method provided in the embodiment of the present application is shown;

[0040] Figure 4A schematic diagram of the structure of a first alarm work order automatic creation device provided in an embodiment of the present application is shown;

[0041] Figure 5 A schematic diagram of the structure of an electronic device provided in an embodiment of the present application is shown. DETAILED DESCRIPTION

[0042] To make the purpose, technical scheme and advantages of the embodiments of the present application clearer, the technical scheme in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. It should be understood that the drawings in the present application only serve the purpose of explanation and description and are not used to limit the scope of protection of the present application. In addition, it should be understood that the schematic drawings are not drawn in real proportion. The flowchart used in this application shows the operations implemented according to some embodiments of the present application. It should be understood that the operations of the flowchart can be implemented out of sequence, and the steps without logical context can be reversed in order or implemented simultaneously. In addition, those skilled in the art can add one or more other operations to the flowchart under the guidance of the content of the present application, or remove one or more operations from the flowchart.

[0043] In addition, the described embodiments are only a part of the embodiments of the present application, rather than all the embodiments. The components of the embodiments of the present application described and shown in the drawings here can be arranged and designed in various configurations. Therefore, the following detailed description of the embodiments of the present application provided in the drawings is not intended to limit the scope of the application claimed for protection, but merely represents the selected embodiments of the present application. Based on the embodiments of the present application, all other embodiments obtained by those skilled in the art without making creative work belong to the scope of protection of the present application.

[0044] It should be noted that the term "comprising" will be used in the embodiments of the present application to indicate the existence of the features declared thereafter, but does not exclude the addition of other features.

[0045] At present, there are often problems such as poor information transmission and unsmooth processing procedures between traditional alarm platforms and work order platforms. After the alarm platform issues an alarm, the alarm work order is generally created manually. This method delays the processing time of potential risks or abnormal situations and reduces processing efficiency, making the potential risks or abnormal situations corresponding to the alarm uncontrollable.

[0046] Based on this, an embodiment of the present application provides a method, apparatus, device and medium for automatically creating an alarm work order, which is described below through an embodiment.

[0047] Example 1

[0048] To facilitate understanding of this embodiment, firstly, a method for automatically creating an alarm work order disclosed in an embodiment of this application is described in detail. Figure 1 The flowchart of a method for automatically creating an alarm work order shown in FIG. 1 is a flowchart of a method for automatically creating an alarm work order provided in the present application, which is applied to an alarm work order system. The alarm work order system includes an alarm module, a work order module, and a transfer module. The method includes:

[0049] S101, the transfer module filters the alarm information generated by the alarm module to obtain target alarm information, and obtains the target alarm information based on a target acquisition tool; the alarm information is determined by the alarm platform based on preset policy rules; the alarm information includes a target alarm level;

[0050] S102, the transfer module calls the alarm information template based on the target alarm level to convert the target alarm information based on the target filling field in the alarm information template to obtain the target filling alarm information corresponding to the target to-be-filled field;

[0051] S103, the transfer module generates a work order creation instruction based on the target filling alarm information, and outputs the creation instruction to the work order module; the creation instruction includes the target filling alarm information;

[0052] S104. The work order module responds to the creation instruction and automatically fills the target fill alarm information into the target work order template in the work order module to complete the automatic creation of the target alarm work order.

[0053] In the present application, the alarm work order system includes an alarm platform and a work order platform. The alarm platform is the alarm module in the present application, and the work order platform is the work order module in the present application. The transit module is a transit platform that provides intermediate services for the alarm platform and the work order platform, thereby achieving seamless connection between the alarm platform and the work order platform, and realizing information sharing and collaborative processing.

[0054] In step S101, after the alarm platform makes a judgment based on the received information, if it is judged that the device or system corresponding to the information source does not have an abnormal situation or potential risk, it continues to monitor the device or system corresponding to the information source. If it is judged that the device or system corresponding to the information source has an abnormal situation or potential risk, it outputs an alarm message. The content of the alarm message and the format of the alarm message are also set by the alarm platform itself, and the standard for judging the alarm message and the preset policy rules are specifically set by the alarm platform according to the actual situation, which are not limited here. The alarm platform classifies the alarm information into alarm levels, which include general, warning and severe, and the alarm levels are divided into The level standard is specifically set by the alarm platform according to actual conditions and is not limited here. After the alarm platform generates alarm information, the transfer module filters the alarm information generated by the alarm platform based on a preset target acquisition tool to obtain target alarm information. The target alarm information is the alarm information triggered by the target acquisition tool, and the target alarm information includes the target alarm level, alarm source, and specific information content, etc. The target alarm level is the alarm level at which the alarm platform determines the target alarm information is located. The target acquisition tool is a configuration for alarm triggering of the alarm platform, which can be a built-in webhook or other tools that can be triggered by alarm information.

[0055] In the specific implementation process of step S101, there is an embodiment: Figure 2 As shown, the transfer module filters the alarm information generated by the alarm module to obtain target alarm information, and obtains the target alarm information based on the target acquisition tool, including:

[0056] S1011. When the alarm platform generates alarm information, the transfer module determines whether the alarm information meets the preset acquisition conditions;

[0057] S1012: If yes, the transfer module generates an acquisition instruction to control the target acquisition tool to acquire the target warning information based on the acquisition instruction.

[0058] In steps S1011-S1012, when the alarm platform generates alarm information, the transfer module determines whether the alarm information meets the preset acquisition conditions. The preset acquisition conditions are configured on the target acquisition tool. The preset acquisition conditions are set for multiple aspects of the target alarm information, which may be the alarm type, alarm level, alarm source, alarm information with specific characteristics or other aspects. When at least one aspect is met, it is determined that the alarm information meets the preset acquisition conditions. At this time, the transfer module generates an acquisition instruction, and controls the target acquisition tool to acquire the target alarm information based on the acquisition instruction, and passes the target alarm information to the transfer module. The transfer module further processes the work order module based on the acquired target alarm information.

[0059] In the specific implementation process of step S1012, there is an embodiment in which the transfer module generates an acquisition instruction to control the target acquisition tool to acquire the target warning information based on the acquisition instruction, including:

[0060] S10121, the transfer module outputs the acquisition instruction to a target acquisition tool pre-configured based on multiple dimensions;

[0061] S10122. The target acquisition tool transmits the target warning information to the transfer module in response to the acquisition instruction.

[0062] In steps S10121-S10122, before the transfer module filters the alarm information to obtain the target alarm information, the target acquisition tool is pre-configured, and the multiple dimensions of the configuration include trigger rules, trigger interface address, data type of the alarm information, trigger processing speed, storage capacity, security, and speed of responding to instructions issued by the transfer module, etc., wherein the trigger rule is that the target acquisition tool is identified by keywords in the target alarm information, or the entire target alarm information is identified, or the regular expression of the target alarm information is identified, or the target alarm information is URL to trigger the target acquisition tool, the trigger interface address is the target port where the target alarm information is transmitted, it can be an alarm module or a transit module, and after the configuration is completed, waits for the acquisition instruction issued by the transit module, the acquisition instruction includes detailed instructions on how to obtain and transmit the target alarm information, to help obtain the target alarm information, after the transit module receives the acquisition instruction issued by the transit module, it quickly responds to the acquisition instruction, and transmits the target alarm information to the transit module, so that the transit module processes the target alarm information.

[0063] In step S102, after obtaining the target alarm information, the transfer module reads the target alarm information, and calls the alarm information template based on the target alarm level in the target alarm information, that is, there are multiple alarm information templates in the transfer module, different alarm levels correspond to different alarm information templates, and the alarm information template corresponding to the target alarm level corresponds to the work order template in the work order module, that is, the target fill field in the alarm information template corresponds to the target fill field in the work order template, and the transfer module calls the alarm information template after obtaining the target alarm level in the target alarm information, and obtains The target fill field in the target work order template has multiple target fill fields, so as to convert the target alarm information based on the target fill field in the alarm information template, that is, after the target alarm information is read, the target alarm information is mapped to the target fill field of the alarm information template, including parsing, formatting or reorganizing the target alarm information to ensure that they can be correctly filled into the target work order template, and the target fill alarm information corresponding to the target to-be-filled field is obtained. The target fill alarm information is a work order containing the corresponding values ​​of all target fill fields. This work order now contains all the key details of the target alarm information.

[0064] In the specific implementation process of step S102, there is an embodiment in which the transfer module calls the alarm information template based on the target alarm level, including:

[0065] S10211, the transfer module reads the target alarm information to obtain the target alarm level, and outputs a call instruction based on the target alarm level;

[0066] S10212. The transfer module calls the alarm information template corresponding to the target alarm level based on the calling instruction.

[0067] In steps S10211-S10212, after the transfer module obtains the target alarm information based on the target acquisition tool, the transfer module parses the target alarm information and extracts the alarm level therefrom. Based on the target alarm level, the transfer module generates a call instruction, and the call instruction includes operation requirements corresponding to the alarm level, which is used to instruct an alarm information template library storing a variety of alarm information templates to receive the call instruction and respond to the call instruction to call the alarm information template corresponding to the target alarm level. In this way, the correctness of the called alarm information template can be ensured, and these work orders meet the requirements corresponding to the alarm level, and the alarm information template corresponds to the work order template, which helps to improve the response speed and accuracy of the work order module, so that operation and maintenance personnel can handle alarm events more efficiently.

[0068] In the specific implementation process of step S102, there is another embodiment: the target alarm information is converted based on the target filling field in the target work order template to obtain the target filling alarm information corresponding to the target to-be-filled field, including:

[0069] S10221, the transfer module determines whether the target warning information meets the information condition corresponding to the target filling field based on multiple angles;

[0070] S10222. If yes, the transfer module converts the target warning information to obtain the target filling warning information.

[0071] In steps S10221-S10222, the transfer module determines whether the target alarm information meets the information conditions corresponding to the target fill-in fields based on multiple perspectives, including data type, content completeness, format compliance, and information accuracy. From the perspective of data type, the corresponding information condition is whether the data type of the target alarm information matches the data type required by the field, and the data type includes text, numbers, and dates; from the perspective of content completeness, the corresponding information condition is whether the target alarm information contains all the necessary information required by the field, such as alarm description, occurrence time, impact range, etc.; from the perspective of format compliance, the corresponding information condition is Whether the format of the target alarm information conforms to the specification of the field, the format of the target alarm information is such as date format and number format; from the perspective of information accuracy, the corresponding information condition is to judge whether the accuracy of the target alarm information is higher than the preset threshold to ensure that it does not contain erroneous or misleading content. If the target alarm information meets the information conditions corresponding to the above target filling fields, the transfer module converts the target alarm information to obtain the target filling alarm information, and fills the target filling alarm information into the target work order template; otherwise, that is, the judgment result of one or more of the above angles is no, the transfer module will not directly fill the alarm information into the target work order template.

[0072] In the specific implementation process of step S10222, there is an embodiment in which the transfer module converts the target warning information to obtain the target filling warning information, including:

[0073] S102221. The transfer module matches the field to be filled with the target alarm information to obtain the filling alarm information corresponding to the field to be filled;

[0074] S102222. The transfer module converts the filling alarm information based on the information condition of the field to be filled.

[0075] In steps S102221-S102222, after calling the target work order template, the transfer module first identifies the fields to be filled in the work order template. These fields are pre-defined and are used to capture and process specific parts of the alarm information. Then, the transfer module matches the target alarm information with these fields to be filled, which usually involves parsing the alarm information and extracting preliminary filling alarm information corresponding to the field requirements. However, the preliminary filling alarm information may not fully meet the information conditions of the fields to be filled. These conditions may involve the format, type, range or other specific requirements of the data. Therefore, the transfer module will convert the filling alarm information according to the information conditions of the target filling field, including formatting of data information, conversion of type, adjustment of value, etc., to ensure that the target filling alarm information obtained through the preliminary filling alarm information fully meets the field requirements and can be correctly filled into the corresponding target filling field of the work order template.

[0076] In step S103, the transit module generates a work order creation instruction based on the target filling alarm information, and the creation instruction includes the target filling alarm information and the corresponding target work order template, and outputs the creation instruction to the work order module. The creation instruction is completed through the communication mechanism between the transit module and the work order module, such as message queue, API call, etc., and can also be completed by the configured transit module. The transit module not only ensures that the target filling alarm information is accurately filled into the work order template, but also triggers the work order generation process by generating and sending creation instructions, which helps to improve the automation level of alarm processing and reduce manual intervention, thereby improving overall processing efficiency and accuracy.

[0077] In step S104, after receiving the creation instruction, the work order module responds to the creation instruction, reads and parses the creation instruction, obtains the target filling alarm information in the creation instruction to determine the target work order template, and automatically fills the target filling alarm information into the target work order template in the work order module to complete the automatic creation of the target alarm work order. This process is automated and does not require manual intervention. If the target filling alarm information is correctly filled into the target work order template, the work order module will generate a target alarm work order, which contains all necessary alarm information and a corresponding list of operation and maintenance personnel. The target alarm work order contains all necessary alarm information and a corresponding list of operation and maintenance personnel. The work order will be stored in the work order system, and the target alarm work order will be pushed to the operation and maintenance personnel in the operation and maintenance personnel list, so that the operation and maintenance personnel can view and handle the potential risks and abnormal situations corresponding to the work order, understand the severity, occurrence time, impact scope, etc. of the equipment or system corresponding to the alarm information, and take corresponding measures to solve the problem. The work order module can automatically respond to the creation instruction of the transfer module and quickly generate a new work order containing the target filled alarm information. This greatly improves the efficiency and accuracy of alarm processing, reduces the need for manual intervention, and enables operation and maintenance personnel to focus more on problem solving rather than data entry and processing.

[0078] In the specific implementation process of step S104, there is an embodiment in which the work order module responds to the creation instruction and automatically fills the target fill alarm information into the target work order template in the work order module to complete the automatic creation of the target alarm work order, including:

[0079] S1041, the work order module determines the target filling alarm information to be filled based on the field name and data type in the target work order template;

[0080] S1042. The work order module fills the target filled alarm information into the target work order template, and improves the filled target work order template to obtain a target alarm work order.

[0081] In steps S1041-S1042, the work order module, based on the creation instruction, first parses the target work order template and identifies the name and data type of each field in the target work order template. This information is pre-defined and is used to guide the work order module on how to process and fill in the target filling alarm information. The work order module will filter out the target filling alarm information that matches the template field from the target filling alarm information based on the field name and data type, and automatically fill the target filling alarm information into the corresponding field in the target work order template to ensure that only correct and relevant data is filled into the target work order template. After the filling is completed, the work order module performs some additional improvement work, including checking the completeness and accuracy of the filled data and whether it complies with specific business rules to obtain the target alarm work order. If any problems are found or there is missing target filling alarm information, the work order module may try to obtain supplementary information from other sources, or mark the parts that require manual intervention to improve the accuracy of the target alarm work order.

[0082] like Figure 3 As shown, this is a flowchart of the method provided by the present application in actual use. When an alarm is triggered, the alarm module obtains the alarm information based on the alarm management tool and triggers the target acquisition tool. The transit module obtains the alarm information and calls the corresponding alarm information template to transform the alarm information to obtain the target filled alarm information, and controls the work order template to create a target alarm work order based on the target filled alarm information.

[0083] Example 2

[0084] The present application also provides a device for automatically creating an alarm work order, such as Figure 4 The figure shows a block diagram of an automatic alarm work order creation device, the functions implemented by the automatic alarm work order creation device correspond to the steps of executing an automatic alarm work order creation method on a terminal device. The device can be understood as a component of a server including a processor, which is applied to an alarm work order system, the alarm work order system includes an alarm module, a work order module, and a transfer module, and the device includes:

[0085] A screening module 401 is used for the transfer module to screen the alarm information generated by the alarm module to obtain target alarm information, and obtain the target alarm information based on the target acquisition tool; the alarm information is determined by the alarm platform based on preset policy rules; the alarm information includes a target alarm level;

[0086] A filling module 402 is used for the transfer module to call the alarm information template based on the target alarm level, so as to convert the target alarm information based on the target filling field in the alarm information template to obtain the target filling alarm information corresponding to the target to-be-filled field;

[0087] A generation module 403, used for the transfer module to generate a work order creation instruction based on the target filling alarm information, and output the creation instruction to the work order module; the creation instruction includes the target filling alarm information;

[0088] The creation module 404 is used for the work order module to respond to the creation instruction and automatically fill the target fill alarm information into the target work order template in the work order module to complete the automatic creation of the target alarm work order.

[0089] In a feasible implementation, the screening module includes:

[0090] A generating module, used for judging whether the alarm information meets the preset acquisition conditions when the transfer module generates the alarm information on the alarm platform;

[0091] The acquisition module is used to, if yes, generate an acquisition instruction by the transfer module to control the target acquisition tool to acquire the target warning information based on the acquisition instruction.

[0092] In a feasible implementation manner, the screening module further includes:

[0093] A configuration module, used for the transfer module to output the acquisition instruction to a target acquisition tool pre-configured based on multiple dimensions;

[0094] A response module is used for the target acquisition tool to transmit the target warning information to the transfer module in response to the acquisition instruction.

[0095] In a feasible implementation, the filling module includes:

[0096] A judgment module, used for the transfer module to judge whether the target warning information meets the information condition corresponding to the target filling field based on multiple angles;

[0097] The first conversion module is used to convert the target warning information to obtain the target filling warning information by the transfer module.

[0098] In a feasible implementation manner, the filling module further includes:

[0099] A matching module, used for the transfer module to match the field to be filled with the target alarm information to obtain the filling alarm information corresponding to the field to be filled;

[0100] The second conversion module is used for the transfer module to convert the filling alarm information based on the information condition of the field to be filled.

[0101] In a feasible implementation, the filling module further includes:

[0102] A reading module, used for the transfer module to read the target alarm information to obtain the target alarm level, and output a call instruction based on the target alarm level;

[0103] The output module is used for the transfer module to call the alarm information template corresponding to the target alarm level based on the calling instruction.

[0104] In a feasible implementation, creating a module includes:

[0105] A first filling module, used for the work order module to determine the target filling alarm information to be filled based on the field name and data type in the target work order template;

[0106] The improvement module is used for the work order module to fill the target filled alarm information into the target work order template, and to improve the filled target work order template to obtain the target alarm work order.

[0107] Example 3

[0108] The present application also provides an electronic device, such as Figure 5 As shown, it includes: a processor 501, a memory 502 and a bus 503, the memory 502 stores machine-readable instructions executable by the processor 501, when the electronic device is running, the processor 501 communicates with the memory 502 through the bus 503, and when the machine-readable instructions are executed by the processor 501, any one of the steps of the method for automatically creating an alarm work order is executed.

[0109] Example 4

[0110] The present application also provides a computer-readable storage medium, on which a computer program is stored. When the computer program is executed by a processor, the steps of any one of the methods for automatically creating an alarm work order are executed.

[0111] Those skilled in the art can clearly understand that, for the convenience and simplicity of description, the specific working process of the system and device described above can refer to the corresponding process in the method embodiment, and will not be repeated in this application. In the several embodiments provided in this application, it should be understood that the disclosed system, device and method can be implemented in other ways. The device embodiments described above are merely schematic. For example, the division of the modules is only a logical function division. There may be other division methods in actual implementation. For example, multiple modules or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed can be through some communication interfaces, indirect coupling or communication connection of devices or modules, which can be electrical, mechanical or other forms.

[0112] The modules described as separate components may or may not be physically separated, and the components shown as modules may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0113] In addition, each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit.

[0114] If the functions are implemented in the form of software functional units and sold or used as independent products, they can be stored in a non-volatile computer-readable storage medium that is executable by a processor. Based on this understanding, the technical solution of the present application, or the part that contributes to the prior art or the part of the technical solution, can be embodied in the form of a software product, which is stored in a storage medium and includes several instructions for a computer device (which can be a personal computer, a platform server, or a network device, etc.) to perform all or part of the steps of the method described in each embodiment of the present application. The aforementioned storage medium includes: various media that can store program codes, such as USB flash drives, mobile hard drives, ROM, RAM, magnetic disks, or optical disks.

[0115] The above are only specific implementations of the present application, but the protection scope of the present application is not limited thereto. Any technician familiar with the technical field can easily think of changes or substitutions within the technical scope disclosed in the present application, which should be included in the protection scope of the present application. Therefore, the protection scope of the present application should be based on the protection scope of the claims.

Claims

1. A method for automatically creating an alarm work order, characterized in that: Applied to an alarm work order system, the alarm work order system includes an alarm module, a work order module, and a transfer module, and the method includes: The transfer module filters the alarm information generated by the alarm module to obtain target alarm information, and obtains the target alarm information based on the target acquisition tool; the alarm information is determined by the alarm platform based on preset policy rules; the alarm information includes a target alarm level; The transfer module calls the alarm information template based on the target alarm level to convert the target alarm information based on the target filling field in the alarm information template to obtain the target filling alarm information corresponding to the target to-be-filled field; The transfer module generates a work order creation instruction based on the target filling alarm information, and outputs the creation instruction to the work order module; the creation instruction includes the target filling alarm information; The work order module responds to the creation instruction and automatically fills the target fill alarm information into the target work order template in the work order module to complete the automatic creation of the target alarm work order.

2. The method according to claim 1, characterized in that The transfer module filters the alarm information generated by the alarm module to obtain target alarm information, and obtains the target alarm information based on a target acquisition tool, including: When the alarm platform generates alarm information, the transfer module determines whether the alarm information meets the preset acquisition conditions; If so, the transfer module generates an acquisition instruction to control the target acquisition tool to acquire the target warning information based on the acquisition instruction.

3. The method according to claim 2, characterized in that The transfer module generates an acquisition instruction to control the target acquisition tool to acquire the target warning information based on the acquisition instruction, including: The transfer module outputs the acquisition instruction to a target acquisition tool that is pre-configured based on multiple dimensions; The target acquisition tool transmits the target warning information to the transfer module in response to the acquisition instruction.

4. The method according to claim 1, characterized in that The converting the target alarm information based on the target filling field in the target work order template to obtain the target filling alarm information corresponding to the target to-be-filled field includes: The transfer module determines whether the target warning information meets the information condition corresponding to the target filling field based on multiple angles; If so, the transfer module converts the target warning information to obtain the target filling warning information.

5. The method according to claim 4, characterized in that The transfer module converts the target warning information to obtain the target filling warning information, including: The transfer module matches the to-be-filled field with the target alarm information to obtain the filling alarm information corresponding to the to-be-filled field; The transfer module converts the filling alarm information based on the information condition of the field to be filled.

6. The method according to claim 1, characterized in that The transfer module calls the alarm information template based on the target alarm level, including: The transfer module reads the target alarm information to obtain the target alarm level, and outputs a call instruction based on the target alarm level; The transfer module calls the alarm information template corresponding to the target alarm level based on the calling instruction.

7. The method according to claim 1, characterized in that The work order module responds to the creation instruction and automatically fills the target fill alarm information into the target work order template in the work order module to complete the automatic creation of the target alarm work order, including: The work order module determines the target filling alarm information to be filled based on the field name and data type in the target work order template; The work order module fills the target filled alarm information into the target work order template, and improves the filled target work order template to obtain a target alarm work order.

8. An automatic creation device for alarm work orders, characterized in that: Applied to an alarm work order system, the alarm work order system includes an alarm module, a work order module, and a transfer module, and the device includes: A screening module, used for the transfer module to screen the alarm information generated by the alarm platform to obtain target alarm information, and obtain the target alarm information based on the target acquisition tool; the alarm information is determined by the alarm platform based on preset policy rules; the alarm information includes a target alarm level; A filling module, used for the transfer module to call the alarm information template based on the target alarm level, so as to convert the target alarm information based on the target filling field in the alarm information template to obtain the target filling alarm information corresponding to the target to-be-filled field; A generation module, used for the transfer module to generate a work order creation instruction based on the target filling alarm information, and output the creation instruction to the work order module; the creation instruction includes the target filling alarm information; A creation module is used for the work order module to respond to the creation instruction and automatically fill in the target fill alarm information into the target work order template in the work order module to complete the automatic creation of the target alarm work order.

9. An electronic device, characterized in that: include: A processor, a memory and a bus, wherein the memory stores machine-readable instructions executable by the processor, and when the electronic device is running, the processor and the memory communicate via the bus, and when the machine-readable instructions are executed by the processor, the steps of the method for automatically creating an alarm work order as described in any one of claims 1 to 7 are performed.

10. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the steps of the method for automatically creating an alarm work order as described in any one of claims 1 to 7 are executed.

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