Ordering system and method capable of realizing dish monitoring

Abstract

The invention belongs to the field of catering, and discloses an ordering system and method capable of realizing dish monitoring, and the system comprises a table management module, a table card management module, a weighing and dish taking recording module, an order management module, a POS system, an inventory management module, and a data statistics and analysis module. The table management module is used for providing a code scanning entrance, so that a customer enters an ordering interface by scanning a table two-dimensional code; in the ordering interface, customers can determine the number of diners, select pot bottoms and drinks and occupy tables at different prices according to the identities of members and non-members; ordering information input by the customer is confirmed and submitted, and code scanning ordering operation is completed. According to the invention, through integration of multiple functional modules, the whole-process intelligent management of the restaurant from ordering to settlement is realized, the operation efficiency of the restaurant and the dining experience of customers are effectively improved, and the system has a wide application prospect.

Description

Technical Field

[0001] The present invention relates to the field of catering, and more specifically, to a meal ordering system and method capable of realizing dish monitoring. Background Art

[0002] In today's catering industry, especially hot pot restaurants, with the continuous improvement of consumer demand and increasingly fierce market competition, traditional ordering and management methods have been unable to meet the dual needs of efficient restaurant operation and high-quality customer experience.

[0003] Traditional restaurants are prone to low order efficiency during peak hours due to insufficient waiters, which causes customers to wait too long and affects their dining experience. In addition, traditional ordering methods usually rely on paper menus and manual records, which are prone to problems such as wrong orders and missed orders, resulting in low operational efficiency.

[0004] In recent years, the application of digital and intelligent technologies in the catering industry has gradually become popular. Emerging technologies such as scanning code to order food and intelligent settlement are changing consumers' dining habits and restaurant operating models. However, the existing system usually only implements a single function and lacks comprehensive management and monitoring of the entire dining process, especially in the process of taking and settling dishes, which is prone to problems such as inaccurate data and opaque settlement. In addition, inventory management often relies on manual experience and cannot achieve real-time monitoring and intelligent replenishment, which increases the difficulty of restaurant management.

[0005] Therefore, in order to solve the above problems, improve the ordering efficiency, management level and service quality of hot pot restaurants, and meet the needs of customers and restaurant managers, it is of great practical significance to develop an ordering system and method that can realize dish monitoring. Summary of the invention

[0006] The purpose of the present invention is to solve the shortcomings of the prior art and to propose a meal ordering system and method that can realize dish monitoring.

[0007] To solve the above problems, the present invention adopts the following technical solutions:

[0008] A meal ordering system capable of realizing meal monitoring, comprising:

[0009] Table management module: used to provide a QR code scanning entrance, allowing customers to enter the ordering interface by scanning the table QR code; in the ordering interface, customers can determine the number of diners, choose the soup base and drinks, and occupy the table at different prices based on member and non-member status; confirm and submit the order information entered by the customer to complete the scan code ordering operation;

[0010] Table card management module: communicates with the table management module, provides table binding function and manages whether the table card is available; after the order is scanned, the corresponding table card is controlled to be enabled according to the order information; the table card contains the table number, the number of customers and identification information related to the customer's membership status;

[0011] The weighing and picking up dishes recording module includes a table card identification unit, a dish weighing unit and a data recording unit; the table card identification unit is used to identify and activate the information of the table card held by the customer, and obtain the table number and the customer membership identity; the dish weighing unit is set at each dish placement in the weighing and picking up dishes area, and is used to measure the weight of the dishes taken by the customer in real time; the data recording unit is connected to the table card identification unit and the dish weighing unit in communication, and is used to record the name and weight of the dish according to the table card information and the dish weight information, and calculate the dish amount according to the preset dish unit price and the price strategy corresponding to the customer membership identity, and record the dish information under the corresponding table name for dish accounting;

[0012] Order management module: communicates with the table management module and the weighing and dish picking record module; the order management module is used to integrate all the customer's order information, including the number of people, pot base, drinks and various dish picking records, to form a complete order; calculate the total amount according to the order content to provide a basis for checkout;

[0013] POS system: communicates with the order management module. The POS system is the operating terminal of the table management module and implements various operations on the table, including occupancy, accounting, detailed dish accounting, counting, replacement and settlement.

[0014] Inventory management module: The table management module is connected to the weighing and dish picking record module. The inventory management module is used to receive and process the data sent by each module and monitor the weighing and dish picking area and store inventory in real time. It triggers replenishment reminders based on the remaining weight of dishes and generates replenishment details.

[0015] Data statistics and analysis module: collects and analyzes various data in the ordering system, including popular dishes, customer dining time, dish preparation time, etc.; generates reports based on the analysis results to provide data support for restaurant operation decisions.

[0016] As a further solution of the present invention: the table management module also includes a member identity verification unit, which is used to verify the customer's membership identity when the customer scans the code to place an order.

[0017] As a further solution of the present invention: the inventory management module is also connected to the procurement system to receive procurement arrival quantity information and update the inventory.

[0018] As a further solution of the present invention: it also includes a table checkout indicator light module, which is connected to the table management module, displays different colors according to the checkout status of the table, is off by default, displays green after accounting, and turns off again after settlement is completed;

[0019] As a further solution of the present invention: it also includes an identification module, which is communicatively connected with the order management module. The identification module is used to identify the number of people and the vacant tables after the table opens, and can be counted by the maximum number or at regular intervals.

[0020] As a further solution of the present invention: the weighing and dish picking recording module also includes an updating unit, and the updating unit updates the corresponding table details and the dish inventory information of the weighing and dish picking area in real time after recording the dish information each time.

[0021] A method for ordering food that can monitor dishes includes the following steps:

[0022] 1. Scan the QR code to order at the table:

[0023] 1) Provide a QR code entry: Set a corresponding QR code on each table in the restaurant, and customers can enter the ordering interface by scanning the QR code of the table;

[0024] 2) Confirm dining information: The customer confirms the number of diners, selects the soup base and drinks in the ordering interface, and the system automatically records and marks the table as occupied. At the same time, the table checkout indicator module turns green. If the customer is a member, the system verifies his or her membership through the member identity verification unit, and the customer will occupy the table at the corresponding price according to his or her membership; if he or she is not a member, the table will be occupied at the non-member price;

[0025] 3) Submit order information: The customer confirms and submits the order information entered, completing the scan code ordering operation;

[0026] If the user needs to change the table, the system will execute the "change table" operation, record it as "table change" and update the corresponding table status information;

[0027] 2. Table card activation: The table card management module verifies and activates the corresponding table card according to the order information. The table card contains the table position, dishes and weight information;

[0028] 3. Weighing and picking records:

[0029] 1) Table card recognition: When a customer takes a table card to the weighing and picking area to pick up food, the table card recognition unit recognizes and activates the information of the table card held by the customer to obtain the table information;

[0030] 2) Food weighing: The food weighing unit measures the weight of the food taken by the customer in real time;

[0031] 3) Data recording and amount calculation: The data recording unit records the name and weight of the dish according to the table card information, order information and dish weight information, and calculates the dish amount according to the pre-set price of the dish and the price strategy corresponding to the customer's membership status, and records the dish information under the corresponding table name for dish accounting;

[0032] 4) Information update: After each dish information is recorded, the update unit updates the corresponding table details and the dish inventory information of the weighing and picking area in real time;

[0033] Fourth, the order management module integrates all the customer's order information, including the number of people, pot base, drinks and various food pick-up records, to form a complete order, calculate the total amount based on the order content, and provide a basis for checkout;

[0034] 5. Table operation and management: The POS system connected to the order management module is used as the operation terminal of the table management module to realize various operations on the table, including occupancy, accounting, detailed dish accounting, counting, replacement and settlement;

[0035] 6. Inventory monitoring and management:

[0036] 1) The inventory management module receives and processes data from each module, and monitors the weighing and picking area and store inventory in real time.

[0037] 2) Trigger replenishment reminders based on the remaining weight of the dishes and generate replenishment details;

[0038] 3) The inventory management module is also connected to the procurement system to receive procurement arrival information and update inventory;

[0039] 7. Checkout status indication: The table checkout indicator light module is connected to the table management module, and displays different colors according to the checkout status of the table. It is off by default, and turns green after accounting, and turns off again after settlement is completed;

[0040] 8. Data statistics and analysis;

[0041] 1) The data statistics and analysis module collects and analyzes various data in the ordering system, including popular dishes, customer dining time, and dish preparation time;

[0042] 2) Generate reports based on the analysis results to provide data support for restaurant operation decisions.

[0043] Compared with the prior art, the advantages of the present invention are:

[0044] 1. Improve ordering efficiency: Through the table management module, customers can independently order by scanning the QR code, reducing the workload of waiters and improving the speed and accuracy of ordering.

[0045] 2. Refined management: The weighing and dish-taking record module realizes the precise monitoring of dish-taking. Through real-time weighing and recording, it ensures the accuracy of dish data and provides a reliable basis for subsequent settlement.

[0046] 3. Flexible pricing strategy: The system automatically calculates the amount of dishes based on the customer’s membership status and the weight of the dishes, supports flexible pricing strategies, and improves customer satisfaction and restaurant profitability.

[0047] 4. Intelligent inventory management: The inventory management module can monitor the inventory status of dishes in real time, automatically generate replenishment reminders and details, reduce customer loss due to out-of-stock, and improve the restaurant's service level.

[0048] 5. Data-driven decision support: The data statistics and analysis module helps restaurants identify popular dishes, optimize food preparation processes and improve operational efficiency by collecting and analyzing various dining data, providing strong data support for restaurant management decisions.

[0049] 6. Seamless order integration and settlement: The effective combination of the order management module and the POS system realizes seamless connection from ordering to settlement, simplifies the operation process, and improves checkout efficiency and customer satisfaction.

[0050] In summary: the present invention realizes the intelligent management of the whole process of the restaurant from ordering to settlement by integrating multiple functional modules, effectively improves the operation efficiency of the restaurant and the dining experience of customers, and has broad application prospects. BRIEF DESCRIPTION OF THE DRAWINGS

[0051] Figure 1 is a system diagram of the present invention;

[0052] Figure 2 This is a schematic diagram of a weighing and dish picking recording module of the present invention;

[0053] Figure 3 It is an interactive diagram of the method of the present invention. DETAILED DESCRIPTION

[0054] The technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention; it is obvious that the described embodiments are only part of the embodiments of the present invention, rather than all the embodiments, and all other embodiments obtained by ordinary technicians in this field based on the embodiments of the present invention without making creative work are within the scope of protection of the present invention.

[0055] See also Figure 1-3 , a meal ordering system capable of realizing meal monitoring, comprising:

[0056] Table management module: used to provide a scan code entry, allowing customers to enter the ordering interface by scanning the table QR code; in the ordering interface, customers can determine the number of diners, choose the soup base and drinks, and occupy the table at different prices according to their membership and non-membership status, such as 9.9 yuan / person for members and 15.9 yuan / person for non-members. Confirm and submit the order information entered by the customer to complete the scan code ordering operation. The table management module also includes a member identity verification unit, which is used to verify the customer's membership status when the customer scans the code to order.

[0057] Table card management module: communicates with the table management module, provides table binding function and manages whether the table card is available; after the code is scanned and the order is completed, controls whether the corresponding table card is enabled according to the order information; the table card contains the table number, the number of customers and identification information related to the customer's membership status.

[0058] The weighing and dish-taking record module includes a table card identification unit, a dish weighing unit, and a data recording unit; the table card identification unit is used to identify the information of the table card held by the customer, and obtain the table number and the customer's membership identity; the dish weighing unit is set at each dish placement in the weighing and dish-taking area, and is used to measure the weight of the dishes taken by the customer in real time. The data recording unit is connected to the table card identification unit and the dish weighing unit in communication, and is used to record the name and weight of the dish according to the table card information and the dish weight information, and calculate the dish amount according to the pre-set dish unit price and the price strategy corresponding to the customer's membership identity, and record the dish information under the corresponding table name for dish accounting; it also includes an update unit, and the update unit updates the corresponding table details and the inventory information of the dishes in the weighing and dish-taking area in real time after recording the dish information each time. It should be noted that when the user takes the table card to add dishes, the system records the "take table card, add dishes" operation, and automatically weighs and records the table account when taking the newly added dishes.

[0059] Order management module: communicates with the table management module and the weighing and dish picking record module; the order management module is used to integrate all the customer's order information, including the number of people, pot base, drinks and various dish picking records, to form a complete order; calculate the total amount according to the order content to provide a basis for checkout;

[0060] POS system: communicates with the order management module. The POS system is the operating terminal of the table management module and implements various operations on the table, including occupancy, accounting, detailed dish accounting, counting, replacement and settlement.

[0061] Inventory management module: The table management module and the weighing and food collection record module are connected in communication. The inventory management module is used to receive and process the data sent by each module and monitor the weighing and food collection area and store inventory in real time. It triggers replenishment reminders based on the remaining weight of the dishes and generates replenishment details. The inventory management module is also connected to the procurement system to receive procurement arrival quantity information and update the inventory.

[0062] Table checkout indicator light module: The table checkout indicator light module is connected to the table management module. It displays different colors according to the checkout status of the table. It is off by default, displays green after accounting, and turns off again after settlement is completed.

[0063] Identification module: connected to the order management module, the identification module is used to identify the number of people after the table opens, for example, it starts counting 15 minutes after the table opens, and counts at regular intervals, for example, every 5 minutes, and counts the largest number. It is also used to identify empty tables and issue reminders if settlement has not been made.

[0064] Data statistics and analysis module: collects and analyzes various data in the ordering system, including popular dishes, customer dining time, dish preparation time, etc.; generates reports based on the analysis results to provide data support for restaurant operation decisions.

[0065] See also Figure 3 Based on the above content, the present invention can realize a method for ordering dishes by monitoring the dishes, which includes the following steps:

[0066] 1. Scan the QR code to order at the table:

[0067] 1) Provide a QR code entry: Set a corresponding QR code on each table in the restaurant, and customers can enter the ordering interface by scanning the QR code of the table;

[0068] 2) Confirm dining information: The customer selects the number of diners, the soup base and drinks in the ordering interface, and the system automatically records and records the table as "table occupied". When the user needs to change the table, the system performs the "change table" operation, records it as "change table" and updates the corresponding table status information. If the customer is a member, the system verifies his / her membership through the member identity verification unit, and the customer will occupy the table at the corresponding price according to his / her membership; if he / she is not a member, he / she will occupy the table at the non-member price;

[0069] 3) Submit order information: The customer confirms, submits and records the order information entered, completing the scan code ordering operation; in addition, when the user scans the code to add drinks, the system records "scan the code to add drinks" and performs corresponding accounting operations.

[0070] 3. Table card activation: The table card management module verifies and activates the corresponding table card based on the order information. The table card contains the table position, dishes and weight information;

[0071] 3. Weighing and picking records:

[0072] 1) Table card recognition: When a customer takes a table card to the weighing and picking area to pick up food, the table card recognition unit recognizes and activates the information of the table card held by the customer to obtain the table information;

[0073] 2) Food weighing: The food weighing unit measures the weight of the food taken by the customer in real time;

[0074] 3) Data recording and amount calculation: The data recording unit records the name and weight of the dish according to the table card information, order information and dish weight information, and calculates the dish amount according to the pre-set price of the dish and the price strategy corresponding to the customer's membership status, and records the dish information under the corresponding table name for dish accounting;

[0075] 4) Information update: After recording the dish information each time, the update unit will update the corresponding table details and the dish inventory information of the weighing and picking area in real time; when the user takes the table card to add dishes during the meal, the system will record the "take table card, add dishes" operation, and automatically weigh and "record the table account" when taking the newly added dishes.

[0076] Fourth, the order management module integrates all the customer's order information, including the number of people, pot base, drinks and various food pick-up records, to form a complete order, calculate the total amount based on the order content, and provide a basis for checkout;

[0077] 5. Table operation and management: The POS system connected to the order management module is used as the operation terminal of the table management module to realize various operations on the table, including occupancy, accounting, detailed dish accounting, counting, replacement and settlement;

[0078] 6. Inventory monitoring and management:

[0079] 1) The inventory management module receives and processes data from each module, and monitors the weighing and picking area and store inventory in real time.

[0080] 2) Trigger replenishment reminders based on the remaining weight of the dishes and generate replenishment details;

[0081] 3) The inventory management module is also connected to the procurement system to receive procurement arrival information and update inventory;

[0082] 7. Checkout status indication: It is connected to the table management module through the table checkout indicator light module. Different colors are displayed according to the checkout status of the table. It is off by default, and it will display green after accounting. It will go off again after settlement is completed.

[0083] 8. Data statistics and analysis;

[0084] 1) The data statistics and analysis module collects and analyzes various data in the ordering system, including popular dishes, customer dining time, and dish preparation time;

[0085] 2) Generate reports based on analysis results to provide data support for restaurant operation decisions

[0086] The above is only a preferred specific implementation of the present invention; however, the protection scope of the present invention is not limited thereto. Any technician familiar with the technical field can make equivalent replacements or changes according to the technical solution and its improved conception within the technical scope disclosed by the present invention, which should be covered by the protection scope of the present invention.

Claims

1. A food ordering system capable of realizing food item monitoring, characterized in that: include: Table management module: used to provide a QR code scanning entrance, allowing customers to enter the ordering interface by scanning the table QR code; In the ordering interface, customers can determine the number of diners, choose the soup base and drinks, and occupy the table at different prices based on whether they are members or non-members. Customers can confirm and submit the order information they entered, and complete the scan code ordering operation. Table card management module: communicates with the table management module, provides table binding function and manages whether the table card is available; after the order is scanned, the corresponding table card is controlled according to the order information. The weighing and picking up dishes recording module includes a table card identification unit, a dish weighing unit and a data recording unit; the table card identification unit is used to identify and activate the information of the table card held by the customer, and obtain the table number and the customer membership identity; the dish weighing unit is set at each dish placement in the weighing and picking up dishes area, and is used to measure the weight of the dishes taken by the customer in real time; the data recording unit is connected to the table card identification unit and the dish weighing unit in communication, and is used to record the name and weight of the dish according to the table card information and the dish weight information, and calculate the dish amount according to the preset dish unit price and the price strategy corresponding to the customer membership identity, and record the dish information under the corresponding table name for dish accounting; Order management module: communicates with the table management module and the weighing and dish picking record module; the order management module is used to integrate all the customer's order information, including the number of people, pot base, drinks and various dish picking records, to form a complete order; Calculate the total amount based on the order content to provide a basis for checkout; POS system: communicates with the order management module. The POS system is the operating terminal of the table management module and implements various operations on the table, including occupancy, accounting, detailed dish accounting, counting, replacement and settlement. Inventory management module: The table management module is connected to the weighing and dish picking record module. The inventory management module is used to receive and process the data sent by each module and monitor the weighing and dish picking area and store inventory in real time. It triggers replenishment reminders based on the remaining weight of dishes and generates replenishment details. Data statistics and analysis module: collects and analyzes various data in the ordering system, including popular dishes, customer dining time, dish preparation time, etc.; generates reports based on the analysis results to provide data support for restaurant operation decisions.

2. A food ordering system capable of realizing food item monitoring according to claim 1, characterized in that: The table management module also includes a member identity verification unit, which is used to verify the customer's membership identity when the customer scans the code to place an order.

3. A food ordering system capable of realizing food item monitoring according to claim 1, characterized in that: The table card includes the table number, the number of customers, and identification information related to the customer's membership status.

4. A food ordering system capable of realizing food item monitoring according to claim 1, characterized in that: The inventory management module is also connected to the purchasing system to receive purchase arrival quantity information and update the inventory.

5. The ordering system capable of realizing dish monitoring according to claim 1, characterized in that: It also includes a table checkout indicator light module, which is connected to the table management module and displays different colors according to the checkout status of the table. It is off by default, displays green after accounting, and turns off again after settlement is completed.

6. A meal ordering system capable of realizing meal monitoring according to claim 1, characterized in that: It also includes an identification module, which is in communication with the order management module. The identification module is used to identify the number of people and the number of empty tables after the table opens, and can be counted by the maximum number or at regular intervals.

7. The ordering system capable of realizing dish monitoring according to claim 1, characterized in that: The weighing and picking up food recording module also includes an updating unit, which updates the corresponding table details and food inventory information of the weighing and picking up food area in real time after recording the food information each time.

8. A method for ordering food capable of realizing dish monitoring according to claim 1, characterized in that: The following steps are involved:

1. Scan the QR code to order at the table: 1) Provide a QR code entry: Set a corresponding QR code on each table in the restaurant, and customers can enter the ordering interface by scanning the QR code of the table; 2) Confirm dining information: The customer confirms the number of diners, selects the soup base and drinks in the ordering interface, and the system automatically records and marks the table as occupied. At the same time, the table checkout indicator module turns green; If the customer is a member, the system verifies his / her membership through the member identity verification unit, and the customer will occupy the table at the corresponding price according to his / her membership; if the customer is not a member, the table will be occupied at the non-member price; 3) Submit order information: The customer confirms and submits the order information entered, completing the scan code ordering operation; If the user needs to change the table, the system will execute the "change table" operation, record it as "table change" and update the corresponding table status information; 2. Table card activation: The table card management module verifies and activates the corresponding table card according to the order information. The table card contains the table position, dishes and weight information; 3. Weighing and picking records: 1) Table card recognition: When a customer takes a table card to the weighing and picking area to pick up food, the table card recognition unit recognizes and activates the information of the table card held by the customer to obtain the table information; 2) Food weighing: The food weighing unit measures the weight of the food taken by the customer in real time; 3) Data recording and amount calculation: The data recording unit records the name and weight of the dish according to the table card information, order information and dish weight information, and calculates the dish amount according to the pre-set price of the dish and the price strategy corresponding to the customer's membership status, and records the dish information under the corresponding table name for dish accounting; 4) Information update: After each dish information is recorded, the update unit updates the corresponding table details and the dish inventory information of the weighing and picking area in real time; Fourth, the order management module integrates all the customer's order information, including the number of people, pot base, drinks and various food pick-up records, to form a complete order, calculate the total amount based on the order content, and provide a basis for checkout; 5. Table operation and management: The POS system connected to the order management module is used as the operation terminal of the table management module to realize various operations on the table, including occupancy, accounting, detailed dish accounting, counting, replacement and settlement; 6. Inventory monitoring and management: 1) The inventory management module receives and processes data from each module, and monitors the weighing and picking area and store inventory in real time. 2) Trigger replenishment reminders based on the remaining weight of the dishes and generate replenishment details; 3) The inventory management module is also connected to the procurement system to receive procurement arrival information and update inventory; 7. Checkout status indication: The table checkout indicator light module is connected to the table management module, and displays different colors according to the checkout status of the table. It is off by default, and turns green after accounting, and turns off again after settlement is completed; 8. Data statistics and analysis; 1) The data statistics and analysis module collects and analyzes various data in the ordering system, including popular dishes, customer dining time, and dish preparation time; 2) Generate reports based on the analysis results to provide data support for restaurant operation decisions.

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