Commercial washing machine control method and device, commercial washing machine and storage medium

Abstract

The invention provides a commercial washing machine control method and device, a commercial washing machine and a storage medium, and relates to the technical field of intelligent household appliances. According to the commercial washing machine control method, after the commercial washing machine finishes washing and prompts a user to take clothes, whether a server needs to be notified or not is determined according to overtime, so that a worker manually prompts the user or takes clothes on behalf. By means of the method, it is avoided that the user forgets to take the clothes and occupies the equipment for a long time after clothes washing is finished, so that washing appointment tasks of other users are affected, and the user experience is improved.

Description

Technical Field

[0001] The present application belongs to the technical field of smart home appliances, and specifically relates to a commercial washing machine control method, device, commercial washing machine and storage medium. Background Art

[0002] In some scenarios with high demand for laundry, such as schools and factories, multiple commercial washing machines are generally provided to meet the laundry needs of users. However, since the time schedules of users in such scenarios are relatively similar, the laundry needs of users surge in certain time periods.

[0003] Therefore, it is particularly important to take out the clothes in time after the washing task of the commercial washing machine is completed so that the subsequent users can use them immediately. However, the prior art lacks a commercial washing machine control method to deal with the problem that some users of the commercial washing machine cannot take out the clothes in time after washing or forget to take out the clothes, resulting in the long-term occupation of the laundry equipment. Summary of the invention

[0004] In order to solve the above problems in the prior art, the present application provides a commercial washing machine control method, device, commercial washing machine and storage medium.

[0005] In a first aspect, the present application provides a commercial washing machine control method, the method comprising:

[0006] When the commercial washing machine finishes washing and sends the first reminder to the user to take out the clothes, it detects whether the clothes in the drum have been taken out according to the preset time interval;

[0007] If it is not taken out, the current time is obtained, and the timeout time is obtained according to the difference between the current time and the washing completion time;

[0008] According to the timeout period, it is determined whether to control the commercial washing machine to push the equipment occupancy information to the server, wherein the occupancy information is used to inform the corresponding staff of the server, the location information of the commercial washing machine and the user information corresponding to the current washing task, so as to manually remind the user to collect the clothes or take the clothes on behalf of the user.

[0009] In a possible implementation, determining whether to control the commercial washing machine to push device occupancy information to the server according to the timeout period includes:

[0010] If the timeout period is less than the first period, the commercial washing machine is controlled to continuously send the clothes removal reminder at a first frequency until it is detected that the drum door is opened;

[0011] If the timeout time is greater than or equal to the first time and less than the second time, the start time of the next washing task of the commercial washing machine is obtained, and according to the start time and the current time, whether to control the commercial washing machine to push the equipment occupancy information to the server is determined;

[0012] If the timeout period is greater than or equal to the second time, the number of commercial washing machines in an idle state is obtained according to the device list, and according to the number, it is determined whether to control the commercial washing machine to push device occupancy information to the server.

[0013] In a possible implementation manner, determining whether to control the commercial washing machine to push the equipment occupancy information to the server according to the start time and the current time includes:

[0014] Obtain a time difference according to the start time and the current time;

[0015] If the time difference is greater than or equal to the time threshold, the commercial washing machine is controlled to continuously send the clothes removal reminder at a second frequency until the drum door is detected to be opened, wherein the first frequency is greater than the second frequency;

[0016] If the time difference is less than the time threshold, the commercial washing machine is controlled to push the equipment occupancy information to the service end.

[0017] In a possible implementation, determining whether to control the commercial washing machine to push equipment occupancy information to the server according to the quantity includes:

[0018] If the number is less than a preset number, controlling the commercial washing machine to push equipment occupancy information to the service end;

[0019] If the number is greater than or equal to the preset number, the commercial washing machine is controlled to lock the drum door, and the clothing storage fee is obtained according to the timeout period.

[0020] In a possible implementation manner, obtaining the clothing storage fee according to the timeout period includes:

[0021] Obtain the time period to which the timeout period belongs;

[0022] Obtaining a corresponding proportionality coefficient from a preset mapping relationship according to the time period range;

[0023] The clothing storage fee is obtained according to the proportional coefficient and the basic fee.

[0024] In a possible implementation manner, after obtaining the clothing storage fee according to the timeout period, the method further includes:

[0025] The commercial washing machine is controlled to continuously send a prompt message at a third frequency until it is detected that the drum door is opened, wherein the prompt message is used to inform the user of the clothing storage fee and to prompt the user to take out the clothing in time.

[0026] In a possible implementation manner, the method of controlling the commercial washing machine to continuously send prompt information at a third frequency until it is detected that the drum door is opened further includes:

[0027] When it is detected that the drum door is pulled, the commercial washing machine is controlled to send payment prompt information to the user terminal, and determine whether the feedback payment information is received;

[0028] If it is determined that the payment information is received, the commercial washing machine is controlled to open the drum door.

[0029] In a second aspect, the present application also provides a commercial washing machine control device, comprising: a detection module, an acquisition module and a control module, wherein:

[0030] The detection module is used to detect whether the inner drum clothes are taken out according to the preset time interval after the commercial washing machine finishes washing and sends the clothes removal reminder to the user end for the first time;

[0031] The acquisition module is used to acquire the current time if it has not been taken out, and acquire the timeout time according to the difference between the current time and the washing completion time;

[0032] The control module is used to determine whether to control the commercial washing machine to push equipment occupancy information to the server according to the timeout period, wherein the occupancy information is used to inform the corresponding staff of the server, the location information of the commercial washing machine and the user information corresponding to the current washing task, so as to manually remind the user to collect the clothes or take the clothes on behalf of the user.

[0033] In a possible implementation manner, the control module is further used to:

[0034] If the timeout period is less than the first period, the commercial washing machine is controlled to continuously send the clothes removal reminder at a first frequency until it is detected that the drum door is opened;

[0035] If the timeout time is greater than or equal to the first time and less than the second time, the start time of the next washing task of the commercial washing machine is obtained, and according to the start time and the current time, whether to control the commercial washing machine to push the equipment occupancy information to the server is determined;

[0036] If the timeout period is greater than or equal to the second time, the number of commercial washing machines in an idle state is obtained according to the device list, and according to the number, it is determined whether to control the commercial washing machine to push device occupancy information to the server.

[0037] In a possible implementation manner, the control module is further used to:

[0038] Obtain a time difference according to the start time and the current time;

[0039] If the time difference is greater than or equal to the time threshold, the commercial washing machine is controlled to continuously send the clothes removal reminder at a second frequency until the drum door is detected to be opened, wherein the first frequency is greater than the second frequency;

[0040] If the time difference is less than the time threshold, the commercial washing machine is controlled to push the equipment occupancy information to the service end.

[0041] In a possible implementation manner, the control module is further used to:

[0042] If the number is less than a preset number, controlling the commercial washing machine to push equipment occupancy information to the service end;

[0043] If the number is greater than or equal to the preset number, the commercial washing machine is controlled to lock the drum door, and the clothing storage fee is obtained according to the timeout period.

[0044] In a possible implementation manner, the acquisition module is further used to:

[0045] Obtain the time period to which the timeout period belongs;

[0046] Obtaining a corresponding proportionality coefficient from a preset mapping relationship according to the time period range;

[0047] The clothing storage fee is obtained according to the proportional coefficient and the basic fee.

[0048] In a possible implementation manner, the control module is further used to:

[0049] The commercial washing machine is controlled to continuously send a prompt message at a third frequency until it is detected that the drum door is opened, wherein the prompt message is used to inform the user of the clothing storage fee and to prompt the user to take out the clothing in time.

[0050] In a possible implementation manner, the control module is further used to:

[0051] When it is detected that the drum door is pulled, the commercial washing machine is controlled to send payment prompt information to the user terminal, and determine whether the feedback payment information is received;

[0052] If it is determined that the payment information is received, the commercial washing machine is controlled to open the drum door.

[0053] In a third aspect, the present application also provides a commercial washing machine, comprising: at least one processor and a memory, wherein:

[0054] The memory is used to store computer-executable instructions;

[0055] The at least one processor is used to execute the computer-executable instructions stored in the memory, so that the at least one processor executes the commercial washing machine control method as described in any one of the first aspects.

[0056] In a fourth aspect, the present application further provides a computer storage medium, wherein the computer storage medium stores computer execution instructions, and when the computer execution instructions are executed by a processor, they are used to implement the commercial washing machine control method as described in any one of the first aspects.

[0057] In a fifth aspect, the present application also provides a computer program product, including a computer program, which, when executed by a processor, can implement the steps of the commercial washing machine control method as described in any of the above items.

[0058] The present application provides a commercial washing machine control method, device, commercial washing machine and storage medium. When the commercial washing machine finishes washing and prompts the user to pick up the clothes, it determines whether it is necessary to notify the service end according to the timeout time, so that the staff can manually prompt the user or take the clothes on behalf of the user. Through the above method, it is avoided that the user forgets to take the clothes after washing and occupies the equipment for a long time, thereby affecting the scheduled washing tasks of other users, and improves the user's use experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0059] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and, together with the description, serve to explain the principles of the present application.

[0060] Figure 1 A schematic diagram of a commercial washing machine control method provided in an embodiment of the present application Figure 1 ;

[0061] Figure 2 A schematic diagram of a commercial washing machine control method provided in an embodiment of the present application Figure 2 ;

[0062] Figure 3 A schematic diagram of a commercial washing machine control method provided in an embodiment of the present application Figure 3 ;

[0063] Figure 4A schematic diagram of the structure of a commercial washing machine control device provided in an embodiment of the present application;

[0064] Figure 5 A schematic structural diagram of a commercial washing machine provided in an embodiment of the present application.

[0065] The above drawings have shown clear embodiments of the present application, which will be described in more detail later. These drawings and text descriptions are not intended to limit the scope of the present application in any way, but to illustrate the concept of the present application to those skilled in the art by referring to specific embodiments. DETAILED DESCRIPTION

[0066] In order to make the purpose, technical solutions and advantages of this application clearer, the technical solutions in this application will be clearly and completely described below in conjunction with the drawings in this application. Obviously, the described embodiments are part of the embodiments of this application, not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of this application.

[0067] The terms "first", "second", "third", "fourth", etc. (if any) in the specification and claims of the present invention and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the numbers used in this way can be interchanged where appropriate, so that the embodiments of the present invention described herein can be implemented in sequences other than those illustrated or described herein, for example.

[0068] In the embodiments of the present application, the words "exemplary" or "for example" are used to indicate examples, illustrations or descriptions. Any embodiment or design described as "exemplary" or "for example" in the present application should not be interpreted as being more preferred or more advantageous than other embodiments or designs. Specifically, the use of words such as "exemplary" or "for example" is intended to present related concepts in a specific way.

[0069] In some scenarios where there is a large demand for laundry, multiple commercial washing machines are generally provided to meet user needs. In addition, since the time schedules of users in these scenarios are relatively similar, the demand for laundry is particularly high during certain time periods of the day.

[0070] Therefore, if the corresponding user fails to take out the clothes in time after the laundry is completed during these time periods, the laundry equipment will be occupied for a long time, thereby affecting the subsequent scheduled washing tasks of the equipment.

[0071] The present application provides a commercial washing machine control method. When the commercial washing machine finishes washing and prompts the user to pick up the clothes, it determines whether it is necessary to notify the service end according to the timeout time, so that the staff can manually prompt the user or take the clothes on behalf of the user. Through the above method, it is avoided that the user forgets to take the clothes after washing and occupies the equipment for a long time, thereby affecting the scheduled washing tasks of other users, and improves the user's use experience.

[0072] Next, the technical solution shown in the present application is described in detail through specific embodiments. It should be noted that the following embodiments can exist independently or in combination with each other, and the same or similar contents will not be described repeatedly in different embodiments.

[0073] Figure 1 A schematic diagram of a commercial washing machine control method provided in an embodiment of the present application Figure 1 .like Figure 1 As shown, the method includes:

[0074] S101. After the commercial washing machine finishes washing and sends a reminder to the user for taking out clothes for the first time, it checks whether the clothes in the inner drum are taken out at a preset time interval.

[0075] In this step, when the commercial washing machine finishes washing and sends a reminder message to the user end for the first time, in order not to affect the subsequent washing tasks of the user, it is necessary to detect and ensure that the user takes out the clothes in the drum in time. Therefore, after it is determined that the reminder to take out the clothes is sent for the first time, it is detected whether the clothes in the drum are taken out according to the preset time interval. This embodiment does not impose any restrictions on the preset time interval and how to detect whether the clothes in the drum are taken out, which can be selected according to actual conditions.

[0076] It should be noted that, for convenience, the equipment will be used instead of the commercial washing machine in the subsequent embodiments.

[0077] S102: If it is not taken out, the current time is obtained, and the timeout time is obtained according to the difference between the current time and the washing completion time.

[0078] In this step, when it is detected that the clothes in the drum have not been taken out, it means that the user has failed to take out the clothes in time, the equipment is occupied and may be occupied for a long time. Therefore, it is necessary to obtain the duration that the clothes occupy this equipment, that is, the timeout time, and then select the subsequent operation processing of the equipment according to the timeout time.

[0079] Specifically, when it is detected that the clothes in the drum have not been taken out, the current time is obtained, and the timeout time is obtained according to the current time and the washing completion time.

[0080] For example, the current time is 12.30 and the washing completion time is 12.20. Then, the corresponding timeout time is: 12.30-12.20=10 minutes.

[0081] S103: Determine whether to control the commercial washing machine to push device occupancy information to the server according to the timeout period.

[0082] In this step, the occupancy information is used to inform the corresponding staff of the service end of the location information of the commercial washing machine and the user information corresponding to the current washing task, so as to manually remind the user to collect the clothes or take the clothes on behalf of the user.

[0083] After the timeout period is obtained, if the user has not taken out the clothes and the device has been occupied for too long, the device occupancy information can be pushed to the server for processing by the staff.

[0084] In a possible implementation, a timeout threshold is set, and if the timeout is greater than a supermarket time threshold, the commercial washing machine is directly controlled to push the equipment occupancy information to the server.

[0085] For example, when the application scenario of this embodiment belongs to a hotel, after the server receives the equipment occupancy information, the staff can query whether the user is in the room, and choose to manually remind the user based on the query result, or take out the clothes in the drum on behalf of the user.

[0086] The present application provides a commercial washing machine control method. When the commercial washing machine finishes washing and prompts the user to pick up the clothes, it determines whether it is necessary to notify the service end according to the timeout time, so that the staff can manually prompt the user or take the clothes on behalf of the user. Through the above method, it is avoided that the user forgets to take the clothes after washing and occupies the equipment for a long time, thereby affecting the scheduled washing tasks of other users, and improves the user's use experience.

[0087] Figure 2 A schematic diagram of a commercial washing machine control method provided in an embodiment of the present application Figure 2 The embodiment of the present application provides a detailed description of the operation steps of how to control the commercial washing machine to push the equipment occupancy information to the server according to the timeout period. Figure 2 As shown, the method includes:

[0088] S201. If the timeout period is less than the first period, control the commercial washing machine to continuously send the clothes removal reminder at a first frequency until it is detected that the drum door is opened.

[0089] In this step, when the timeout period is short, the user may not hear the prompt in time, or the user is on the way to the area where the device is located, and there is no need to directly send the device occupancy information to the server.

[0090] Furthermore, it is only necessary to continue sending the reminder to take clothes to the user end. In order to prevent the user from missing the reminder, the control device repeatedly sends the reminder to take clothes at the first frequency and detects the status of the tube door. When it is detected that the tube door is opened, it means that the user can take clothes at this time, and the reminder to take clothes stops being sent.

[0091] S202. If the timeout period is greater than or equal to the first time and less than the second time, the start time of the next washing task of the commercial washing machine is obtained, and according to the start time and the current time, it is determined whether to control the commercial washing machine to push the equipment occupancy information to the server.

[0092] In this step, when the timeout is in the middle range, it is necessary to consider the subsequent scheduled tasks of the device to avoid the device being occupied and affecting the subsequent washing tasks. At the same time, considering the time problem of the corresponding staff on the service end, this embodiment selects the user to take out the clothes actively in non-urgent situations.

[0093] Specifically, the relationship between the timeout time, the first time, and the second time is obtained. When it is determined that the timeout time is greater than or equal to the first time and less than the second time, it is determined that the device occupancy time is within an acceptable range. It is further determined whether the subsequent washing tasks will be affected if the device is still waiting for the user to take out the clothes. The start time of the next washing task of the device is determined, and whether it is necessary to control the commercial washing machine to push the device occupancy information to the server according to the start time and the current time.

[0094] Furthermore, considering that the device may have multiple scheduled washing tasks at this time, in order to avoid the device being occupied for a long time and thus affecting multiple subsequent scheduled washing tasks, it is necessary to determine whether to continue notifying the user to pick up the clothes at this time according to the start time of the most recent washing task, or to notify the server so that the corresponding staff of the server can manually remind the user to pick up the clothes, or directly take out the clothes for the user. The specific judgment process is as follows:

[0095] Obtain a time difference according to the start time and the current time;

[0096] If the time difference is greater than or equal to the time threshold, the commercial washing machine is controlled to continuously send the clothes removal reminder at a second frequency until the drum door is detected to be opened, wherein the first frequency is greater than the second frequency;

[0097] If the time difference is less than the time threshold, the commercial washing machine is controlled to push the equipment occupancy information to the service end.

[0098] For example, the first time is 10 minutes, the second time is 30 minutes, the timeout is 15 minutes, the current time is 12.35, the next task washing start time is: 12.40, and the time threshold is 15 minutes. The timeout is between the first time and the second time, and the time difference is obtained: 12.40-12.35=5 minutes. If the time difference of 5 minutes is less than the time threshold of 15 minutes, the control device pushes the device occupancy information to the server.

[0099] S203: If the timeout period is greater than or equal to the second period, the number of commercial washing machines in an idle state is obtained according to the device list, and according to the number, it is determined whether to control the commercial washing machines to push device occupancy information to the server.

[0100] In this step, if the timeout is too long and the user has not taken out the clothes in the drum, it can be judged that the user is likely to forget the clothes later, so this embodiment chooses to perform a separate reminder process for the user corresponding to the washing task with a long timeout. The reminder process is to lock the device and require a verification operation to take out the clothes. This embodiment does not impose any restrictions on the verification operation. For example, the verification operation can be to apply for a verification code from the server.

[0101] However, it should be considered that after the device is locked due to the reminder processing, it cannot affect the washing needs of other users. In other words, after the device is locked, there are still a certain number of other available devices available for reservation. Therefore, it is necessary to consider the situation of all devices on the device list comprehensively.

[0102] Specifically, after obtaining the timeout time and determining that the timeout time is greater than or equal to the second time, the number of commercial washing machines in an idle state is obtained according to the device list, and it is determined whether it is necessary to continue pushing device occupancy information to the server at this time according to the number of idle devices.

[0103] Furthermore, considering the commercial use of the equipment, if the timeout period is too long, in order to avoid the washing machine being occupied for a long time and affecting the subsequent use rate and subsequent income of the equipment, this embodiment charges for the storage of the clothes to be taken out of the equipment for a long time. At the same time, in order to avoid affecting the use of other users in need, it is also necessary to determine whether it is necessary to charge for the storage of the clothes to be taken out of the equipment for a long time based on the number of commercial washing machines currently available. The specific judgment process is as follows:

[0104] If the number is less than a preset number, controlling the commercial washing machine to push equipment occupancy information to the service end;

[0105] If the number is greater than or equal to the preset number, the commercial washing machine is controlled to lock the drum door, and the clothing storage fee is obtained according to the timeout period.

[0106] Exemplarily, the second time is 30 minutes, the timeout time is 35 minutes, the number of idle devices is 1, and the preset number is 3. If the timeout time of 35 minutes is greater than the second time of 30 minutes, and the number of idle devices 1 is less than the preset number, the commercial washing machine is controlled to push the device occupancy information to the server.

[0107] The clothing storage fee is to remind users to take out the clothes in time, and to avoid long-term use of the equipment, which will affect the subsequent benefits of the equipment. Therefore, the clothing storage fee is proportional to the overtime time, specifically:

[0108] Obtain the time period to which the timeout period belongs;

[0109] Obtaining a corresponding proportionality coefficient from a preset mapping relationship according to the time period range;

[0110] The clothing storage fee is obtained according to the proportional coefficient and the basic fee.

[0111] In this step, the mapping relationship is: 30min-40min, the proportional coefficient is: 0.5; 40min-45min, the proportional coefficient is: 0.6; 45min-50min, the proportional coefficient is: 0.7. The basic fee is 10, and the timeout time is 35 minutes. The time period to which the timeout time belongs is 30min-40min, and the corresponding proportional coefficient is: 0.5. Thus, the clothing storage fee is obtained: 0.5*10=5.

[0112] The present application provides a commercial washing machine control method, which determines whether to control the commercial washing machine to push device occupancy information to the server according to the start time of the next washing task of the commercial washing machine or the number of devices in the idle state in the device list according to the timeout time. In this way, the long-term occupation of the device can be avoided to affect the use of subsequent users, and the benefits of the device can be guaranteed to a certain extent.

[0113] Figure 3 A schematic diagram of a commercial washing machine control method provided in an embodiment of the present application Figure 3 The present application embodiment provides a detailed description of the subsequent operation steps of the commercial washing machine after obtaining the clothing storage fee. Figure 3 As shown, the method includes:

[0114] S301, controlling the commercial washing machine to continuously send prompt information at a third frequency until it detects that the drum door is opened, wherein the prompt information is used to inform the user of the clothing storage fee and prompt the user to take out the clothing in time.

[0115] In this step, when it is determined that the device needs to be controlled to lock the drum door and start charging, the user needs to be informed of the current clothing status, that is, the device now needs to charge clothing storage fees to store clothing, and the user is reminded to take out the clothing in the drum again. This embodiment does not impose any restrictions on the value of the third frequency, which can be determined according to actual conditions.

[0116] In a possible implementation, since keeping the clothes at this time can ensure the washing needs of other users and ensure that the device is still profitable when it is occupied, the device does not need to urgently remind the user to immediately take out the clothes in the drum of the device, and can remind the user at a more moderate frequency. Therefore, the first frequency < the third frequency < the second frequency.

[0117] S302: When it is detected that the drum door is pulled, the commercial washing machine is controlled to send payment prompt information to the user end, and it is determined whether the feedback payment information is received. If it is determined that the payment information is received, the commercial washing machine is controlled to open the drum door.

[0118] In this step, when it is determined that the drum door is pulled by the user, it means that the user wants to take out the clothes stored in the drum at this time, so a payment prompt message is sent to the user end. After the user payment is confirmed, it is determined that the drum door is pulled by the user himself, and the drum door can be unlocked so that the user can take out the clothes in the drum in time.

[0119] In a possible implementation, the payment reminder information may also include clothing pick-up reminder information and clothing storage fee calculation information to remind users to take out the clothes in time after washing is completed to avoid occupying the equipment for too long and thus being charged clothing storage fees.

[0120] The present application provides a commercial washing machine control method, which controls the commercial washing machine to send a prompt message after obtaining the clothing storage fee according to the timeout time, and unlocks the drum door after the user pays the clothing storage fee. In this way, the long-term occupation of the equipment is avoided to affect the use of subsequent users, and the benefits of the equipment are guaranteed to a certain extent.

[0121] Figure 4 This is a schematic diagram of the structure of a commercial washing machine control device provided in an embodiment of the present application. Figure 4 As shown, the control device includes: a detection module 401, an acquisition module 402 and a control module 403, wherein:

[0122] The detection module 401 is used to detect whether the inner drum clothes are taken out according to a preset time interval after the commercial washing machine finishes washing and sends a clothes removal reminder to the user end for the first time;

[0123] The acquisition module 402 is used to acquire the current time if it has not been taken out, and acquire the timeout time according to the difference between the current time and the washing completion time;

[0124] The control module 403 is used to determine whether to control the commercial washing machine to push equipment occupancy information to the server according to the timeout period, wherein the occupancy information is used to inform the corresponding staff of the server, the location information of the commercial washing machine and the user information corresponding to the current washing task, so as to manually remind the user to collect the clothes or take the clothes on behalf of the user.

[0125] In a possible implementation manner, the control module 403 is further configured to:

[0126] If the timeout period is less than the first period, the commercial washing machine is controlled to continuously send the clothes removal reminder at a first frequency until it is detected that the drum door is opened;

[0127] If the timeout time is greater than or equal to the first time and less than the second time, the start time of the next washing task of the commercial washing machine is obtained, and according to the start time and the current time, whether to control the commercial washing machine to push the equipment occupancy information to the server is determined;

[0128] If the timeout period is greater than or equal to the second time, the number of commercial washing machines in an idle state is obtained according to the device list, and according to the number, it is determined whether to control the commercial washing machine to push device occupancy information to the server.

[0129] In a possible implementation manner, the control module 403 is further configured to:

[0130] Obtain a time difference according to the start time and the current time;

[0131] If the time difference is greater than or equal to the time threshold, the commercial washing machine is controlled to continuously send the clothes removal reminder at a second frequency until the drum door is detected to be opened, wherein the first frequency is greater than the second frequency;

[0132] If the time difference is less than the time threshold, the commercial washing machine is controlled to push the equipment occupancy information to the service end.

[0133] In a possible implementation manner, the control module 403 is further configured to:

[0134] If the number is less than a preset number, controlling the commercial washing machine to push equipment occupancy information to the service end;

[0135] If the number is greater than or equal to the preset number, the commercial washing machine is controlled to lock the drum door, and the clothing storage fee is obtained according to the timeout period.

[0136] In a possible implementation manner, the acquisition module 402 is further configured to:

[0137] Obtain the time period to which the timeout period belongs;

[0138] Obtaining a corresponding proportionality coefficient from a preset mapping relationship according to the time period range;

[0139] The clothing storage fee is obtained according to the proportional coefficient and the basic fee.

[0140] In a possible implementation manner, the control module 403 is further configured to:

[0141] The commercial washing machine is controlled to continuously send a prompt message at a third frequency until it is detected that the drum door is opened, wherein the prompt message is used to inform the user of the clothing storage fee and to prompt the user to take out the clothing in time.

[0142] In a possible implementation manner, the control module 403 is further configured to:

[0143] When it is detected that the drum door is pulled, the commercial washing machine is controlled to send payment prompt information to the user terminal, and determine whether the feedback payment information is received;

[0144] If it is determined that the payment information is received, the commercial washing machine is controlled to open the drum door.

[0145] Figure 5 This is a schematic diagram of the structure of a commercial washing machine provided in an embodiment of the present application. Figure 5 As shown, the commercial washing machine 50 includes: at least one processor 501 and a memory 502, wherein:

[0146] The memory 502 is used to store computer-executable instructions;

[0147] The at least one processor 501 is used to execute the computer-executable instructions stored in the memory 502, so that the at least one processor 501 executes the commercial washing machine control method as described in any of the above items.

[0148] Among them, at least one processor 501 may be a central processing unit (CPU), or an application specific integrated circuit (ASIC), or one or more integrated circuits configured to implement the embodiments of the present application.

[0149] Optionally, in a specific implementation, the processor 501 and the memory 502 are implemented independently, and the processor 501 and the memory 502 can be connected to each other through a bus and communicate with each other. The bus can be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, or an Extended Industry Standard Architecture (EISA) bus. The bus can be divided into an address bus, a data bus, a control bus, etc., but it does not mean that there is only one bus or one type of bus.

[0150] Optionally, in a specific implementation, if the processor 501 and the memory 502 are integrated on a chip, the processor 501 and the memory 502 can communicate through an internal interface.

[0151] The present application also provides a computer storage medium, in which computer execution instructions are stored. When a processor executes the computer execution instructions, the technical solution of the aforementioned commercial washing machine control method is implemented.

[0152] The computer-readable storage medium may be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic disk or optical disk. The computer-readable storage medium may be any available medium that can be accessed by a general or special purpose computer.

[0153] An exemplary readable storage medium is coupled to a processor so that the processor can read information from the readable storage medium and write information to the readable storage medium. Of course, the readable storage medium can also be a component of the processor. The processor and the readable storage medium can be located in an application specific integrated circuit (Application Specific Integrated Circuits, referred to as: ASIC). Of course, the processor and the readable storage medium can also exist as discrete components in the control device of the clothing processing device.

[0154] The division of the units is only a logical function division, and there may be other divisions in actual implementation, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. In addition, the mutual coupling or direct coupling or communication connection shown or discussed may be an indirect coupling or communication connection through some interface, device or unit, which may be electrical, mechanical or other forms.

[0155] The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0156] In addition, each functional unit in each embodiment of the present invention may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit.

[0157] If the functions are implemented in the form of software functional units and sold or used as independent products, they can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present invention, or the part that contributes to the prior art or the part of the technical solution, can be embodied in the form of a software product. The computer software product is stored in a storage medium, including several instructions for a computer device (which can be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the methods described in each embodiment of the present invention. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), disk or optical disk, etc., which can store program codes.

[0158] Those skilled in the art can understand that all or part of the steps of implementing the above-mentioned method embodiments can be completed by hardware related to program instructions. The aforementioned program can be stored in a computer-readable storage medium. When the program is executed, the steps of the above-mentioned method embodiments are executed; and the aforementioned storage medium includes: ROM, RAM, disk or optical disk and other media that can store program codes.

[0159] So far, the technical solution of the present application has been described in conjunction with the preferred embodiments shown in the accompanying drawings. However, it is easy for those skilled in the art to understand that the protection scope of the present application is obviously not limited to these specific embodiments, and the above embodiments are only used to illustrate the technical solution of the present application rather than to limit it. Although the present application has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or replace some or all of the technical features therein by equivalents. However, these modifications or replacements do not cause the essence of the corresponding technical solutions to deviate from the scope of the technical solutions of the embodiments of the present application.

Claims

1. A commercial washing machine control method, characterized in that: The method comprises: When the commercial washing machine finishes washing and sends the first reminder to the user to take out the clothes, it detects whether the clothes in the drum have been taken out according to the preset time interval; If it is not taken out, the current time is obtained, and the timeout time is obtained according to the difference between the current time and the washing completion time; According to the timeout period, it is determined whether to control the commercial washing machine to push the equipment occupancy information to the server, wherein the occupancy information is used to inform the corresponding staff of the server, the location information of the commercial washing machine and the user information corresponding to the current washing task, so as to manually remind the user to collect the clothes or take the clothes on behalf of the user.

2. The method according to claim 1, characterized in that Determining whether to control the commercial washing machine to push device occupancy information to the server according to the timeout period includes: If the timeout period is less than the first period, the commercial washing machine is controlled to continuously send the clothes removal reminder at a first frequency until it is detected that the drum door is opened; If the timeout time is greater than or equal to the first time and less than the second time, the start time of the next washing task of the commercial washing machine is obtained, and according to the start time and the current time, whether to control the commercial washing machine to push the equipment occupancy information to the server is determined; If the timeout period is greater than or equal to the second time, the number of commercial washing machines in an idle state is obtained according to the device list, and according to the number, it is determined whether to control the commercial washing machine to push device occupancy information to the server.

3. The method according to claim 2, characterized in that Determining whether to control the commercial washing machine to push the equipment occupancy information to the server according to the start time and the current time includes: Obtain a time difference according to the start time and the current time; If the time difference is greater than or equal to the time threshold, the commercial washing machine is controlled to continuously send the clothes removal reminder at a second frequency until the drum door is detected to be opened, wherein the first frequency is greater than the second frequency; If the time difference is less than the time threshold, the commercial washing machine is controlled to push the equipment occupancy information to the service end.

4. The method according to claim 3, characterized in that Determining whether to control the commercial washing machine to push device occupancy information to the server according to the quantity includes: If the number is less than a preset number, controlling the commercial washing machine to push equipment occupancy information to the service end; If the number is greater than or equal to the preset number, the commercial washing machine is controlled to lock the drum door, and the clothing storage fee is obtained according to the timeout period.

5. The method according to claim 4, characterized in that The obtaining of clothing storage fees according to the timeout period includes: Obtain the time period to which the timeout period belongs; Obtaining a corresponding proportionality coefficient from a preset mapping relationship according to the time period range; The clothing storage fee is obtained according to the proportional coefficient and the basic fee.

6. The method according to any one of claims 4-5, characterized in that: After obtaining the clothing storage fee according to the timeout period, the method further includes: The commercial washing machine is controlled to continuously send a prompt message at a third frequency until it is detected that the drum door is opened, wherein the prompt message is used to inform the user of the clothing storage fee and to prompt the user to take out the clothing in time.

7. The method according to claim 6, characterized in that The method further comprises: controlling the commercial washing machine to continuously send prompt information at a third frequency until the drum door is detected to be opened. When it is detected that the drum door is pulled, the commercial washing machine is controlled to send payment prompt information to the user terminal, and determine whether the feedback payment information is received; If it is determined that the payment information is received, the commercial washing machine is controlled to open the drum door.

8. A commercial washing machine control device, characterized in that: include: Detection module, acquisition module and control module, where: The detection module is used to detect whether the inner drum clothes are taken out according to the preset time interval after the commercial washing machine finishes washing and sends the clothes removal reminder to the user end for the first time; The acquisition module is used to acquire the current time if it has not been taken out, and acquire the timeout time according to the difference between the current time and the washing completion time; The control module is used to determine whether to control the commercial washing machine to push equipment occupancy information to the server according to the timeout period, wherein the occupancy information is used to inform the corresponding staff of the server, the location information of the commercial washing machine and the user information corresponding to the current washing task, so as to manually remind the user to collect the clothes or take the clothes on behalf of the user.

9. A commercial washing machine, characterized in that: include: at least one processor and memory, wherein: The memory is used to store computer-executable instructions; The at least one processor is configured to execute the computer-executable instructions stored in the memory, so that the at least one processor performs the method according to any one of claims 1 to 7.

10. A computer storage medium, characterized in that: The computer storage medium stores computer executable instructions, which are used to implement the method according to any one of claims 1 to 7 when executed by a processor.

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