Self-service terminal height self-adaptive adjustment method, system, equipment and medium

Abstract

The invention discloses a self-service terminal height self-adaptive adjustment method, system and device and a medium, and the method comprises the following steps: responding to the use of a self-service terminal by a user, automatically detecting the height of the user, adjusting the height of the self-service terminal according to the height of the user, and lightening an interaction device in the self-service terminal; according to the invention, the self-service terminal can be automatically adjusted to the optimal operation height according to the height of the user, and the interactive equipment is lightened to guide the user to use; therefore, the operation convenience and comfort of the user are greatly improved, the reachability and satisfaction of self-service of the elderly, wheelchair users and height-disabled people can be remarkably improved, and the overall use efficiency of the self-service terminal can be improved.

Description

Technical Field

[0001] The present invention relates to the technical field of self-service terminals, and particularly to a method, system, device, and medium for self-adaptive adjustment of the height of a self-service terminal. Background Art

[0002] In modern society, self-service terminals are widely used in various fields due to their convenience and efficiency, such as public places like banks, hospitals, airports, and railway stations. These self-service terminal devices provide the public with self-service functions, such as querying, paying fees, purchasing tickets, printing, etc., greatly improving service efficiency and user experience. However, there is a common problem in the design of existing self-service terminals, that is, their height is usually constant and lacks adjustability.

[0003] For most adults, a self-service terminal with a constant height may not cause too much usage obstacle. However, for the elderly, wheelchair users, and some people with height disabilities, this design brings many inconveniences. The physical functions of the elderly may decline with age, including joint flexibility, muscle strength, and visual acuity, which may make them feel strenuous or uncomfortable when using a self-service terminal with a constant height. Wheelchair users, due to physical limitations, cannot stand or bend down to operate the self-service terminal like ordinary people, so the constant height design is even less friendly to them. In addition, people with height disabilities (such as dwarfism patients or short-statured people) may also be unable to use the self-service terminal comfortably because of its excessive height.

[0004] Due to the existence of these usage obstacles, many elderly people, wheelchair users, and people with height disabilities may feel troubled when trying to use self-service terminals, and may even give up using self-service and turn to seek manual help, which not only increases certain time costs and energy consumption, but also reduces the applicability of self-service terminals. Summary of the Invention

[0005] The purpose of the present invention is to provide a method, system, device, and medium for self-adaptive adjustment of the height of a self-service terminal, so as to solve all or one of the above problems existing in the prior art.

[0006] To solve the above technical problems, the specific technical solutions of the present invention are as follows: On the one hand, the present invention provides a method for self-adaptive adjustment of the height of a self-service terminal, including the following steps: In response to a user using the self-service terminal, automatically detect the user's height, adjust the height of the self-service terminal according to the user's height, and simultaneously light up the interaction device in the self-service terminal.

[0007] As an improved solution, the method for self-adaptive adjustment of the height of the self-service terminal further includes: Configure an automatic lifting controller at the bottom or side of the self-service terminal.

[0008] As an improved solution, the method for adaptively adjusting the height of the self-service terminal further includes: Install a non-contact height detection sensor in front of or on the side of the self-service terminal.

[0009] As an improved solution, the method for adaptively adjusting the height of the self-service terminal further includes: Configure a prompt unit with a lighting mechanism at the edge of the interaction device of the self-service terminal.

[0010] As an improved solution, the method of automatically detecting the user's height, adjusting the height of the self-service terminal according to the user's height, and simultaneously lighting the interaction device in the self-service terminal includes: Call the non-contact height detection sensor to detect the user's height, and call the automatic lifting controller according to the detected user's height to adjust the height of the interaction device of the self-service terminal, and light the prompt unit of the interaction device at the user's line of sight or operation position.

[0011] As an improved solution, the interaction device includes: a touch screen or buttons.

[0012] As an improved solution, the prompt unit includes: an LED indicator or a backlight.

[0013] On the other hand, the present invention also provides a self-service terminal height adaptive adjustment system, including: A first control module for: automatically detecting the user's height in response to the user using the self-service terminal; A second control module for: adjusting the height of the self-service terminal according to the user's height; A third control module for: synchronously lighting the interaction device in the self-service terminal when adjusting the height of the self-service terminal.

[0014] On the other hand, the present invention also provides a computer-readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the steps of the self-service terminal height adaptive adjustment method are implemented.

[0015] On the other hand, the present invention also provides a computer device, the computer device includes a processor, a communication interface, a memory and a communication bus, wherein, the processor, the communication interface, the memory complete mutual communication through the communication bus; wherein: The memory is used for storing a computer program; The processor is used for executing the steps of the method by running the program stored on the memory.

[0016] The beneficial effects of the technical solution of the present invention are as follows: 1. The self-service terminal height adaptive adjustment method described in the present invention enables the self-service terminal to automatically adjust to the optimal operation height according to the user's height and light up the interaction device to guide the user to use it; this greatly improves the operation convenience and comfort of the user. Especially for the elderly, wheelchair users and people with height disabilities, it will significantly improve the accessibility and satisfaction of their self-service, and also helps to improve the overall usage efficiency of the self-service terminal.

[0017] 2. The self-service terminal height adaptive adjustment system described in the present invention can, through the mutual cooperation of system modules, further implement the self-service terminal height adaptive adjustment method described in the present invention.

[0018] 3. The computer-readable storage medium described in the present invention can enable the guidance system module to cooperate, and further implement the self-service terminal height adaptive adjustment method described in the present invention. Moreover, the computer-readable storage medium described in the present invention effectively improves the operability of the self-service terminal height adaptive adjustment method.

[0019] 4. The computer device described in the present invention can store and execute the computer-readable storage medium, and further implement the self-service terminal height adaptive adjustment method described in the present invention. BRIEF DESCRIPTION OF THE DRAWINGS

[0020] In order to more clearly illustrate the specific embodiments of the present invention or the technical solutions in the prior art, the following will briefly introduce the drawings required for the description of the specific embodiments or the prior art. Obviously, the drawings in the following description are some embodiments of the present invention. For those of ordinary skill in the art, without creative efforts, other drawings can also be obtained based on these drawings.

[0021] Figure 1 It is a flowchart of the self-service terminal height adaptive adjustment method described in Embodiment 1 of the present invention; Figure 2 It is a schematic diagram of the architecture of the self-service terminal height adaptive adjustment system described in Embodiment 2 of the present invention; Figure 3 It is a schematic diagram of the structure of the computer device described in Embodiment 4 of the present invention; The reference numerals in the drawings are explained as follows: 1501, processor; 1502, communication interface; 1503, memory; 1504, communication bus. DETAILED DESCRIPTION OF THE EMBODIMENTS

[0022] The following describes in detail the preferred embodiments of the present invention with reference to the accompanying drawings, so that the advantages and features of the present invention can be more easily understood by those skilled in the art, thereby clearly and definitely defining the protection scope of the present invention.

[0023] In the description of the present invention, it should be noted that the embodiments described herein are some, but not all, of the embodiments of the present invention. All other embodiments obtained by those of ordinary skill in the art based on the embodiments of the present invention without creative efforts fall within the protection scope of the present invention.

[0024] The terms "first", "second", etc. in the specification and claims of this article and the above-mentioned drawings are used to distinguish similar objects, and do not necessarily need to describe a specific order or sequence. It should be understood that such data can be interchanged under appropriate circumstances, so that the embodiments described herein can be implemented in an order other than those illustrated or described herein. In addition, the terms "comprising" and "having" and any variations thereof are intended to cover non-exclusive inclusion. For example, a process, method, device, product or equipment that includes a series of steps or units does not necessarily have to be limited to those steps or units clearly listed, but may include other steps or units not clearly listed or inherent to these processes, methods, products or equipment. Embodiment 1

[0025] This embodiment provides a method for self-service terminal height adaptive adjustment, as Figure 1 shown, including the following steps: The core function of this method is to automatically detect the user's height, adjust the height of the self-service terminal accordingly, and at the same time light up the interaction device to guide the user to use, thereby improving the accessibility and convenience of self-service.

[0026] S100. Controller configuration, including: (1) Design and install a set of precise automatic lifting controllers at the bottom or side of the self-service terminal. The controller is driven by a motor and has stable lifting ability and precise position control ability.

[0027] (2) The controller receives signals from the height detection module, calculates and adjusts to the most suitable height for the user according to the preset algorithm.

[0028] S200. Height detection, including: (1) Install a non-contact height detection sensor (such as an infrared ranging sensor or an ultrasonic sensor) in front of or on the side of the self-service terminal to automatically detect the user's height when the user approaches.

[0029] (2) The height detection sensor should be characterized by high sensitivity, high precision, and fast response to ensure accurate capture of the user's height information.

[0030] S300. Interactive reminders include: (1) At the edge of the interactive device of the self-service terminal, configure a reminder unit with a lighting mechanism such as an LED indicator or a backlight.

[0031] (2) After the height detection is completed, the system automatically lights up the LED indicator or backlight at the edge of the interactive device at the level of the user's line of sight or a convenient operation position, such as a touch screen, buttons, etc., according to the adjusted height.

[0032] (3) The lighting mechanism should be designed to be both eye-catching and energy-saving to ensure that users can easily identify and operate under any lighting conditions.

[0033] It should be noted that the above examples are only for explaining the present invention and should not limit the protection scope of the present invention. Embodiment 2

[0034] This embodiment is based on the same inventive concept as the self-service terminal height adaptive adjustment method described in Embodiment 1, and provides a self-service terminal height adaptive adjustment system, as Figure 2 shown, including: The first control module is used to: automatically detect the user's height in response to the user using the self-service terminal; The second control module is used to: adjust the height of the self-service terminal according to the user's height; The third control module is used to: synchronously light up the interactive device in the self-service terminal when adjusting the height of the self-service terminal. Embodiment 3

[0035] This embodiment provides a computer-readable storage medium, including: The storage medium is used to store the computer software instructions for implementing the self-service terminal height adaptive adjustment method described in Embodiment 1 above, which includes a program set for executing the self-service terminal height adaptive adjustment method; specifically, this executable program can be built into the self-service terminal height adaptive adjustment system described in Embodiment 2. In this way, the self-service terminal height adaptive adjustment system can implement the self-service terminal height adaptive adjustment method described in Embodiment 1 by executing the built-in executable program.

[0036] In addition, the computer-readable storage medium of this embodiment can adopt any combination of one or more readable storage media, where the readable storage medium includes an electrical, optical, electromagnetic, infrared, or semiconductor system, device, or component, or any combination of the above. Embodiment 4

[0037] This embodiment provides an electronic device. As shown in Figure 3 , the electronic device may include: a processor 1501, a communication interface 1502, a memory 1503, and a communication bus 1504. Among them, the processor 1501, the communication interface 1502, and the memory 1503 complete mutual communication through the communication bus 1504.

[0038] The memory 1503 is used to store a computer program. When the processor 1501 executes the computer program stored on the memory 1503, it implements the steps of the self-service terminal height adaptive adjustment method described in the above Embodiment 1.

[0039] As an implementation manner of the present invention, the communication bus mentioned in the above terminal may be a Peripheral Component Interconnect (PCI) bus or an Extended Industry Standard Architecture (EISA) bus, etc. This communication bus can be divided into an address bus, a data bus, a control bus, etc. For the sake of easy representation, Figure 3 only a thick line is used to represent it in the figure, but it does not mean that there is only one bus or one type of bus.

[0040] As an implementation manner of the present invention, the communication interface is used for communication between the above terminal and other devices.

[0041] As an implementation manner of the present invention, the memory may include a Random Access Memory (RAM), and may also include a non-volatile memory, such as at least one disk memory. Optionally, the memory may also be at least one storage device located far from the aforementioned processor.

[0042] As an implementation manner of the present invention, the above-mentioned processor may be a general-purpose processor, including a central processing unit (CPU for short), a network processor (NP for short), etc.; it may also be a digital signal processor (DSP for short), an application specific integrated circuit (ASIC for short), a field-programmable gate array (FPGA for short), or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components.

[0043] Different from the prior art, by adopting a self-service terminal height self-adaptive adjustment method, system, device and medium of the present application, the self-service terminal can automatically adjust to the optimal operation height according to the user's height and light up the interaction device to guide the user to use it; this greatly improves the operation convenience and comfort of the user. Especially for the elderly, wheelchair users and people with height disabilities, it will significantly improve the accessibility and satisfaction of their self-service, and also help to improve the overall use efficiency of the self-service terminal.

[0044] It should be understood that in various embodiments of this article, the sequence numbers of the above processes do not mean the order of execution. The execution order of each process should be determined by its function and internal logic, and should not constitute any limitation to the implementation process of the embodiments of this article.

[0045] It should also be understood that in the embodiments of this article, the term "and / or" is only a description of the association relationship of associated objects, indicating that three relationships may exist. For example, A and / or B may represent three situations: A exists alone, A and B exist simultaneously, and B exists alone. In addition, the character " / " in this article generally represents an "or" relationship between the front and rear associated objects.

[0046] Those of ordinary skill in the art can realize that the units and algorithm steps of each example described in combination with the embodiments disclosed in this article can be implemented by electronic hardware, computer software, or a combination of the two. To clearly illustrate the interchangeability of hardware and software, the composition and steps of each example have been generally described according to functions in the above description. Whether these functions are executed in a hardware or software manner depends on the specific application and design constraints of the technical solution. Professional technicians can use different methods for each specific application to implement the described functions, but such implementation should not be considered to exceed the scope of this article.

[0047] Those skilled in the art can clearly understand that for the convenience and brevity of description, the specific working processes of the systems, devices, and units described above can refer to the corresponding processes in the foregoing method embodiments and will not be elaborated herein.

[0048] In the several embodiments provided in this document, it should be understood that the disclosed systems, devices, and methods can be implemented in other ways. For example, the device embodiments described above are merely illustrative. For example, the division of the units is only a logical function division, and there can be other division methods in actual implementation. For example, multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. In addition, the displayed or discussed couplings or direct couplings or communication connections to each other can be indirect couplings or communication connections through some interfaces, devices, or units, and can also be in electrical, mechanical, or other forms of connection.

[0049] The units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, they can be located in one place or distributed to multiple network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiments in this document.

[0050] In addition, each functional unit in the various embodiments of this document can be integrated into one processing unit, or each unit can exist physically alone, or two or more units can be integrated into one unit. The above-mentioned integrated units can be implemented in the form of hardware or in the form of software functional units.

[0051] If the above-mentioned integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the essence of the technical solution in this document, or the part that contributes to the prior art, or all or part of the technical solution can be embodied in the form of a software product. The computer software product is stored in a storage medium and includes several instructions for causing a computer device (which can be a personal computer, a server, or a network device, etc.) to execute all or part of the steps of the methods described in the various embodiments of this document. The foregoing storage medium includes: various media such as USB flash drives, mobile hard disks, read-only memories (ROMs), random access memories (RAMs), magnetic disks, or optical discs that can store program codes.

[0052] The above are only embodiments of the present invention, and thus do not limit the patent scope of the present invention. Any equivalent structure or equivalent process transformation made by using the content of the specification and drawings of the present invention, or directly or indirectly applied in other related technical fields, shall be similarly included in the patent protection scope of the present invention.

Claims

1. A self-service terminal height adaptive adjustment method, characterized in that: The following steps are involved: In response to a user using the self-service terminal, the user's height is automatically detected, and the height of the self-service terminal is adjusted according to the user's height, and an interactive device in the self-service terminal is lit at the same time.

2. The self-service terminal height adaptive adjustment method according to claim 1, characterized in that: The self-service terminal height adaptive adjustment method further includes: An automatic lifting controller is arranged at the bottom or side of the self-service terminal.

3. The self-service terminal height adaptive adjustment method according to claim 2, characterized in that: The self-service terminal height adaptive adjustment method further includes: A non-contact height detection sensor is installed in front of or on the side of the self-service terminal.

4. The method for self-service terminal height adaptive adjustment according to claim 3, characterized in that: The self-service terminal height adaptive adjustment method further includes: A prompt unit with a lighting mechanism is configured at the edge of the interactive device of the self-service terminal.

5. The method for self-service terminal height adaptive adjustment according to claim 4, characterized in that: The method of automatically detecting the height of a user, adjusting the height of the self-service terminal according to the height of the user, and lighting up an interactive device in the self-service terminal at the same time includes: The non-contact height detection sensor is called to detect the height of the user, and the automatic lifting controller is called to adjust the height of the self-service terminal interactive device according to the detected height of the user, and the prompt unit of the interactive device at the user's sight level or operating position is lit.

6. The method for self-service terminal height adaptive adjustment according to claim 5, characterized in that: The interactive device includes: a touch screen or a button.

7. The method for self-service terminal height adaptive adjustment according to claim 6, characterized in that: The prompt unit includes: an LED indicator light or a backlight.

8. A self-service terminal height adaptive adjustment system, characterized in that: include: The first control module is used to: automatically detect the user's height in response to the user using the self-service terminal; The second control module is used to adjust the height of the self-service terminal according to the height of the user; The third control module is used to: when the height of the self-service terminal is adjusted, synchronously light up the interactive device in the self-service terminal.

9. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the steps of the method for adaptively adjusting the height of a self-service terminal according to any one of claims 1 to 7 are implemented.

10. A computer device, characterized in that: It includes a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other through the communication bus; wherein: The memory is used to store computer programs; The processor is used to execute the steps of the self-service terminal height adaptive adjustment method according to any one of claims 1 to 7 by running the program stored in the memory.

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