Holographic image unmanned bar counter system

Abstract

The holographic image unmanned bar counter system comprises a service counter and a background which are communicated, and the service counter is composed of service counter computer equipment, a person and certificate verification machine, a loudspeaker box, automatic door card issuing equipment, holographic image equipment, a first camera, a printer and an access control wing gate; the service desk is connected with the background through a high-definition video extension line and a mouse and keyboard extension line; the background is composed of a synchronous display screen, a keyboard mouse, a microphone and a second camera. Compared with the prior art, the system has the advantages that (1) real-time interaction between foreground and background workers is realized through a holographic image technology, and the service efficiency and quality are improved; (2) safe operation of the hotel is ensured, and meanwhile, the labor cost is reduced; (3) the human-certificate verification machine supports two working modes and adapts to requirements in different scenes; and (4) the system is high in integration level, simple and convenient to operate and easy to maintain and upgrade.

Description

Technical Field

[0001] The present invention relates to the field of hotel service automation equipment, and specifically refers to a holographic imaging unmanned bar system. Background Art

[0002] In the prior art, hotel front desk services mainly rely on manual operations, including a series of processes such as receiving guests, identity verification, issuing room cards, and printing documents. This method has many deficiencies, such as high labor costs, low service efficiency, and insufficient protection of guests' privacy. In recent years, with the development of automation and intelligent technologies, some hotels have begun to try to introduce self-service terminals to replace some manual services, but these self-service terminals often have single functions and cannot achieve real-time interaction with back-office staff and provide comprehensive services.

[0003] In patents in related fields, for example, a hotel self-check-in system with the publication number CN107392795A realizes the function of guests checking in by themselves, but this system lacks a real-time interaction mechanism with back-office staff and cannot provide personalized services and timely assistance to guests. In addition, this system does not involve the docking of identity verification with the public security system, posing a security risk.

[0004] In view of the problems existing in the prior art, the present invention proposes a holographic imaging unmanned bar system, aiming to achieve real-time interaction between the front desk and back-office staff through holographic imaging technology, improve service efficiency and quality, and at the same time combine identity verification and automated access control technology to ensure the safe operation of the hotel. Summary of the Invention

[0005] The purpose of the present invention is to provide a holographic imaging unmanned bar system to solve the problems in the prior art such as the dependence of hotel front desk services on manual labor, low service efficiency, insufficient privacy protection, and single functions of self-service terminals.

[0006] To solve the above technical problems, the technical solution provided by the present invention is: a holographic imaging unmanned bar system, including a connected service desk and a background. The service desk consists of a service desk computer device, a human identity verification machine, a speaker, an automatic door card issuing device, a holographic imaging device, a first camera, a printer, and an access control wing gate. The human identity verification machine adopts a fixed second-generation ID card human identity verification machine, including two working modes: single-person ID card verification and multi-person batch ID card verification; the speaker is a high-quality small speaker, providing real-time clear audio for the conversation between guests and background staff; the automatic door card issuing device receives instructions and automatically issues door cards when guests check in, and recovers and cancels the room cards when guests check out; the holographic imaging device is used to display the high-definition holographic images of background staff on the service desk in real time; the first camera provides real-time high-definition video and clear audio of guests for background staff; the printer is an 80-format thermal printer, used to print the deposit slip, check-in form, and breakfast voucher for guests when they check in, and print the settlement statement when guests check out; the access control wing gate provides security protection functions and raises the rod after identifying guests, and is used to remotely control the relevant devices of the access control.

[0007] The service desk is connected to the background through a high-definition video extension cable and a mouse and keyboard extension cable. The high-definition video extension cable synchronously displays the high-definition desktop image of the service desk computer device on the synchronous display screen of the background staff; the mouse and keyboard extension cable provides a medium for the background staff to control the service desk computer device in real time.

[0008] The background consists of a synchronous display screen, a keyboard and mouse, a microphone, and a second camera. The synchronous display screen is used to display the high-definition desktop of the service desk computer device in real time; the keyboard and mouse include two control forms: wired or wireless; the microphone is used for real-time voice input of background staff, and the audio is transmitted to guests through the speaker; the second camera provides real-time high-definition video and clear audio of guests for the staff.

[0009] Preferably, the system further includes a remote operation control system. When a guest arrives at the service desk and cannot see the staff, but at this time, the staff can see the guest through the monitoring equipment installed on the service desk. At this time, the holographic imaging device is started, and the holographic image of the staff will be displayed at the front desk. The staff interacts and converses with the guest through the microphone and the speaker. After asking about the guest's needs, the staff guides the guest to swipe the ID card on the human identity verification machine for identity verification, operates the service desk equipment through the background and the remote operation control system, registers the guest information, and the hotel management system handles the relevant procedures. When checking in, the automatic door card issuing device issues the room card and the printer prints the relevant documents, and the guest information is automatically uploaded to the public security hotel industry system, and the wing gate, access control, and elevator control devices are opened; when checking out through the hotel management system, the system will automatically recover the room card, refund the money, and automatically clear the guest information in the public security hotel industry system. From beginning to end, there is no direct face-to-face contact between the staff and the guest.

[0010] Preferably, the holographic imaging device provides functions of real-time transmitting and displaying the images of real people and real-time communication and conversation.

[0011] Preferably, the human identity verification device is connected to the hotel management system and the public security hotel industry system. After the guest swipes the ID card and the verification is successful, the information can be directly uploaded to the public security hotel industry system; or it can be first uploaded to the hotel management system. After the hotel management system reads and registers the guest's identity information and saves it, it is then uploaded to the public security hotel industry system. After the guest checks out in the hotel management system, the public security hotel industry system will automatically clear the guest's check-in information. The human identity verification device can either swipe the guest's ID card individually for human identity verification or swipe the guest's ID cards in batches for human identity verification. At this time, the hotel management system will pre-store the human identity verification information of the guests pre-swiped in batches in the system for ready access and upload at any time.

[0012] Preferably, after receiving the instruction from the hotel management system to register the guest's information and complete the check-in, the automatic door card issuing device automatically makes and ejects the room card.

[0013] Preferably, both Camera One and Camera Two are high-definition surveillance cameras. Camera Two provides real-time high-definition images of the staff for the holographic imaging device, and Camera One provides real-time high-definition video and clear audio of the guests for the staff.

[0014] Preferably, the high-definition video extension cable synchronously displays the high-definition desktop of the service desk computer device on the synchronous monitor of the backstage staff, and the mouse and keyboard extension cable is used to control the service desk computer device in real time.

[0015] The advantages of the present invention compared with the prior art are as follows: (1) Through the holographic imaging technology, the real-time interaction between the front desk and the backstage staff is realized, improving the service efficiency and quality, and providing a more convenient and personalized service experience for the guests; (2) Combining the identity verification and automatic access control technologies to ensure the safe operation of the hotel while reducing the labor cost; (3) The human identity verification machine supports two working modes: single-person ID card verification and multi-person batch ID card verification, meeting the requirements in different scenarios; (4) The system has a high integration degree, is easy to operate, and is easy to maintain and upgrade. BRIEF DESCRIPTION OF THE DRAWINGS

[0016] Figure 1 is the schematic diagram of the architecture of the present invention.

[0017] Figure 2 is the schematic diagram of Embodiment III.

[0018] Figure 3 is the schematic diagram of Embodiment IV. DETAILED DESCRIPTION OF THE EMBODIMENTS

[0019] The present invention will be further described in detail below with reference to the accompanying drawings.

[0020] Embodiment I

[0021] As Figure 1 shown in the figure, this embodiment provides a holographic image unmanned bar system, which has the advantage of not having face-to-face contact with guests. The service desk is unmanned, and the staff presents in the form of a holographic image to handle check-in for guests, which is applicable to working conditions within about 100 meters where the distance is not very far. The system includes a connected service desk and a background. The service desk consists of a service desk computer device, a human identity verification machine, a speaker, an automatic door card issuing device, a holographic image device, a camera one, a printer, and an access control wing gate. The background consists of a synchronous display screen, a keyboard and mouse, a microphone, and a camera two. The service desk is connected to the background through a high-definition video extension cable and a mouse and keyboard extension cable to achieve real-time interaction and all-round service between the front desk and the background.

[0022] Among them, the human identity verification machine adopts a fixed type second-generation ID card human identity verification machine, which supports two working modes: single-person ID card verification and multi-person batch ID card verification, ensuring the accuracy and security of guests' identities. The speaker is a high-quality small speaker, providing real-time clear audio for the conversation between guests and background staff. The automatic door card issuing device receives instructions and automatically issues door cards when guests check in, and retrieves and cancels the room cards when guests check out, improving service efficiency. The holographic image device is used to display the high-definition holographic images of background staff in real time at the service desk, realizing face-to-face communication between the front desk and the background. Both camera one and camera two are high-definition monitoring cameras, providing real-time high-definition video and clear audio of guests and themselves for the staff. The printer is used to print relevant documents such as deposit slips, check-in slips, breakfast vouchers, and settlement bills. The access control wing gate provides a security protection function and raises the rod after identifying guests, remotely controlling the access control device.

[0023] Specifically, the core components included in this embodiment are:

[0024] I. Service desk computer device

[0025] Adopt a high-performance industrial-grade computer host, equipped with a large-capacity hard disk and a high-speed processor to ensure the stable operation of the system. The display screen is a high-definition touch screen, facilitating guests to operate independently and view information. As the core control unit of the system, it is responsible for running hotel management software, processing guest information, and exchanging data with the background, etc. It is connected to the background through a high-definition video extension cable and a mouse and keyboard extension cable to achieve remote control and data synchronization.

[0026] The human identity verification machine adopts a fixed design, with a built-in second-generation ID card reader and a high-precision camera, and supports fingerprint recognition (optional). The shell is made of durable materials, waterproof and dustproof. It reads the guest's ID card information, conducts face recognition comparison, and verifies the guest's identity. It supports single-person verification and batch verification modes. It is connected to the service desk computer device through a USB interface or a network interface, and transmits the verification result to the hotel management system.

[0027] The speaker adopts a high-quality small speaker design, with a simple and beautiful appearance, easy to install and disassemble. It provides real-time clear audio for the conversation between guests and backstage staff to ensure smooth communication between the two parties. It can be connected to the computer equipment at the service desk through an audio cable or wirelessly connected with Bluetooth.

[0028] The automatic door card issuing device adopts the design of automatic card issuing mechanism, with built-in card reader and card cutter. The shell is durable, waterproof and dustproof. It automatically produces and issues room cards when guests check in, and collects and cancels room cards when guests check out. It supports multiple card types (such as IC cards, RFID cards, etc.). It connects to the computer equipment at the service desk through the serial port or network interface, receives card issuing instructions and feedbacks the card issuing status.

[0029] The holographic imaging equipment adopts advanced holographic projection technology, including holographic projection screen, projection light source and image processor. It has a stylish appearance and is easy to install and adjust. It can display the HD holographic images of the backstage staff in real time for the service desk, and realize face-to-face communication between the front desk and the backstage. It supports multi-angle adjustment and zooming functions. It can be connected to the synchronous display screen through the HDMI or DP interface to receive the images of the backstage staff and project them.

[0030] Camera 1 is designed as a high-definition surveillance camera with high sensitivity and wide viewing angle. The housing is durable, waterproof and dustproof. It provides backstage staff with real-time high-definition video and clear audio of guests for easy monitoring and communication. It is connected to the computer equipment at the service desk via network cable or Wi-Fi to transmit video and audio data.

[0031] The printer is designed with 80-format thermal printer, with fast printing speed and low noise. The shell is durable and easy to maintain. It can print deposit slips, check-in slips, breakfast coupons and other documents when guests check in, and print bills when guests check out. It supports custom printing templates and batch printing functions. It receives printing instructions and outputs printing content through the USB interface or the network interface of the service desk computer equipment.

[0032] The access control wing gate adopts the electric wing gate design, which has the characteristics of fast opening and closing, safety and reliability. The shell is made of stainless steel material, which is anti-corrosion and rust-proof. It provides safety protection function and automatically lifts the bar to let the guest pass after identifying the guest. It supports multiple identification methods (such as card swiping, face recognition, etc.). It is connected to the access control system through the serial port or network interface to receive the door opening command and control the wing gate switch.

[0033] 2. Backstage

[0034] The synchronous display screen is designed with a high-resolution liquid crystal display, supporting multi-touch and remote control. It has a fashionable and generous appearance, and is easy to install and adjust. It can display the high-definition desktop images and guest information of the service desk computer equipment in real time, facilitating the monitoring and operation of the backstage staff. It is connected to the service desk computer equipment through HDMI or DP interfaces to achieve screen synchronous display.

[0035] The keyboard and mouse are designed to be wired or wireless. The keyboard keys are comfortable and durable, and the mouse has high precision and sensitive response. It provides a medium for the backstage staff to control the service desk computer equipment in real time, and supports a variety of shortcut keys and custom functions. The wired keyboard and mouse are connected to the synchronous display screen through USB interfaces; the wireless keyboard and mouse are connected to the synchronous display screen through Bluetooth or 2.4GHz wireless technology.

[0036] The microphone is designed with a high-sensitivity microphone and has a noise reduction function. It has a small and beautiful appearance, and is easy to carry and install. It is used for the backstage staff to input voice in real time, and the audio is transmitted to the guests through the speaker, realizing smooth communication between both parties. It is connected to the speaker or the service desk computer equipment through an audio cable or wireless Bluetooth.

[0037] The second camera has the same or similar design as the first camera, with high sensitivity and a wide viewing angle. The shell is solid and durable, and is waterproof and dustproof. It provides the backstage staff with their own real-time high-definition images and clear audio, facilitating monitoring and adjusting postures or expressions, etc. It has the same or similar connection method as the first camera and is connected to the service desk computer equipment through a network cable or Wi-Fi.

[0038] In terms of the component connection method, the high-definition video extension cable uses high-definition video interfaces such as HDMI or DP to connect the service desk computer equipment and the synchronous display screen to achieve synchronous display of high-definition desktop images. The mouse and keyboard extension cable uses a USB interface extension cable to connect the service desk computer equipment and the keyboard and mouse to achieve the remote control function. Components such as the service desk computer equipment, automatic door card issuing equipment, and access control wing gates are connected to the access control system, hotel management system, etc. through network interfaces to achieve data exchange and remote control functions. Components such as speakers and microphones are connected to the service desk computer equipment through audio cables or wireless Bluetooth to achieve the transmission and communication functions of audio data.

[0039] Regarding the health and safety of staff and guests, reducing contact can effectively reduce infections. This can not only ensure the health of staff and guests in the service industry and reduce the risk of them being infected due to mutual contact, but also ensure the stability of the workforce. Otherwise, if one person is sick today and another is sick tomorrow, the attendance rate will not be guaranteed. In the current situation of labor shortages and difficulties in recruiting, enterprises are already short of manpower, and any unexpected labor problems will make the situation worse. In addition, the current hotel industry is extremely competitive. Many hotels try their best to innovate in order to compete and create internet-famous stores, but most of them have poor results. The holographic imaging unmanned bar is self-evidently effective in creating an internet-famous store. This novel form is unheard of and unseen by everyone, subverting people's cognition and refreshing people's concepts. It is a bold attempt and innovative application of holographic imaging equipment in the service industry.

[0040] Embodiment 2

[0041] This embodiment provides the working method of the holographic imaging unmanned bar system, which mainly relies on advanced holographic projection technology and an intelligent management system. The following is the main working process of the system:

[0042] I. Self-service operation by guests

[0043] After the guests arrive at the bar, they can perform self-service operations through the high-definition touch screen on the computer device at the service desk, such as selecting the room type and entering personal information. The ID verification machine reads the ID information of the guests and conducts face recognition comparison to verify the guests' identities.

[0044] II. Background response and processing

[0045] The synchronous display screen real-time displays the operation information and identity verification results of the guests, facilitating the monitoring and confirmation by the background staff. The background staff communicate with the guests in real time through the keyboard, mouse and microphone to answer questions or provide guidance. According to the guests' needs and identity verification results, the background system automatically generates an order and controls the automatic door card issuing device to make and issue the room card.

[0046] III. Holographic imaging interaction

[0047] The holographic imaging device projects the high-definition images of the background staff onto the front of the service desk in real time, realizing face-to-face communication between the front desk and the background. The guests can interact with the background staff by observing the holographic imaging, such as confirming the order information and receiving the room card.

[0048] IV. Access control

[0049] After the access wing gate recognizes the valid room card held by the guest, it automatically raises the rod to release, allowing the guest to enter the hotel area.

[0050] In terms of the working principle of the system, holographic projection technology utilizes the principles of interference and diffraction to record and reproduce the real three-dimensional images of objects. In this system, the holographic imaging device projects the high-definition images of the backstage staff in real time in front of the service desk, forming a three-dimensional holographic image. Holographic projection technology enables guests to observe clear three-dimensional images with the naked eye without wearing any special equipment, enhancing the interactivity and realism.

[0051] The intelligent management system integrates multiple functional modules such as hotel management, identity verification, order processing, and access control. Through network interfaces and database technologies, the system can achieve real-time data transmission and sharing, ensuring the synchronization and consistency of information between the front desk and the backstage. The intelligent management system can automatically generate orders and control relevant devices to respond according to the needs of guests and the results of identity verification, such as making and issuing room cards, controlling access control turnstiles, etc.

[0052] The human identity verification machine adopts a high-precision camera and a second-generation ID card reader, which can read the ID card information of guests and conduct face recognition comparison. By comparing the ID card information of guests and the results of face recognition, the system can verify whether the identity of guests is true and valid, thus ensuring the safety and order of the hotel.

[0053] The access control turnstile adopts an electric turnstile design, featuring fast opening and closing, safety and reliability. By connecting with the access control system, the access control turnstile can identify the valid room cards held by guests and automatically raise the rod to let them through. Access control technology can ensure that only guests with valid room cards can enter the hotel area, improving the security and management efficiency of the hotel.

[0054] It can be seen that the holographic image unmanned bar system provided in this embodiment realizes the real-time interaction between the front desk and the backstage and the full-service function through the organic combination of holographic projection technology, intelligent management system, human identity verification technology, and access control technology. This system not only improves the service efficiency and management level of the hotel but also provides guests with a more convenient, comfortable, and safe check-in experience.

[0055] Embodiment 3

[0056] Such as Figure 2As shown in the figure, this embodiment provides a remote holographic image unmanned bar service system, which is applicable to working conditions where the distance is very far, several kilometers or even hundreds or thousands of kilometers apart. The staff is presented at the service desk in the form of a holographic image, and remotely controls the equipment of the controlled service desk to remotely handle check-in for guests. This system is a non-contact unmanned bar service system, including identity verification equipment (ID card, passport), service desk computer equipment, touch dual-screen three-in-one check-in equipment (computer, identity verification, automatic door card issuing in one), automatic door card issuing equipment, printer, wing gate control equipment, access control equipment, elevator control equipment, video monitoring equipment, holographic image display equipment, speaker equipment, hotel management system, public security hotel industry system, wing gate access control elevator control system, remote operation control system (Bangwo Ba, Sunflower, TeamViewer, AnyDesk, LogMeIN, Radmin, TightVnC, Netman, Xietong XT800, Show My Pc) mouse, keyboard, monitor, microphone, speaker and other data extension cables, and background computer equipment, forming a complete service system. When a guest (guest, visitor, staff member of the unit) arrives at the service desk, the staff cannot be seen, but at this time, through the monitoring equipment installed on the service desk, the staff can see the guest. At this time, the holographic image equipment is started, and the holographic image of the staff will be displayed at the front desk. Through the microphone and speaker equipment, the staff can interact and talk with the guest. After asking about the guest's needs, the guest is guided to swipe the ID card on the identity verification equipment for identity verification. Through the background equipment and the remote operation control system (Bangwo Ba, Sunflower, TeamViewer, AnyDesk, LogMeIN, Radmin, TightVNC, Netman, Xietong XT800, Show MyPc), the service desk equipment is operated to register the guest information and handle relevant procedures (when checking in at the hotel management system, the room card is automatically issued and relevant documents are printed, and the guest information is automatically uploaded to the public security hotel industry, and the wing gate, access control, and elevator control are opened; when checking out at the hotel management system, the system will automatically recover the room card, refund the money, and automatically clear the guest information in the public security hotel industry). From beginning to end, there is no direct face-to-face contact between the staff and the guest.

[0057] Embodiment Three

[0058] As Figure 3As shown in the figure, this embodiment provides an ultra-fast hotel front desk system, which adopts the system architecture and functional design of a holographic imaging unmanned bar. It can complete the service in 15 seconds. For face-to-face service at the service desk, the guest only needs to swipe the ID card once on the ID verification machine. The hotel management system pre-swipes and pre-stores in batches (pre-store the ID card information of the pre-swiped guests in the hotel management system for ready use at any time), opens the hotel management system to read the guest's identity information. After check-in, the guest information is directly synchronized and uploaded to the public security hotel industry system. When checking out, as long as the hotel management system checks out, the public security hotel industry system will automatically check out accordingly, without the need to check out again in the public security hotel industry system as in the traditional way).

[0059] Embodiment 4

[0060] This embodiment provides a mobile service desk, which adopts the system architecture and functional design of a holographic imaging unmanned bar. Different from the basic design, the ID verification machine in this embodiment is a handheld model, which can provide face-to-face mobile service in the room, on the bus, in the restaurant private room, in the foot bath private room, and in the VIP area. The entire service process can be completed within 12 seconds. For guests with early reservations, room cards are prepared in advance according to the arrival time. After the guests arrive at the store, take the guests to the room, restaurant private room, foot bath private room, or VIP area and directly use the handheld machine to conduct ID verification and check-in in any area where the guests consume. If it is a group of guests, prepare the room cards in advance and directly conduct ID verification and check-in on the bus with the handheld machine.

[0061] The advantages of the mobile ID verification machine are that it is small, portable, and convenient for mobile ID verification. It is not restricted by location. The handheld ID verification machine can conduct ID verification in the room, on the bus, in the restaurant private room, in the foot bath private room, in the VIP area, and other places with signals. As long as there is this device, ID verification can be conducted and check-in can be handled. It can conduct ID verification by swiping the ID card individually or in batches (for both individual and group guests). The innovative application of this device in the service industry has greatly improved the work efficiency of the hotel and brought great convenience to the guests. It has subverted people's perception and the traditional only way of handling check-in procedures at the service desk. In addition, if the hotel has a super public network IP, the mobile ID verification machine can achieve ultra-long-distance ID verification without being restricted by location and space. It will bring great convenience to customers with such needs.

[0062] The above shows and describes the basic principles, main features, and advantages of the present invention. Those skilled in the art should understand that the present invention is not limited by the above embodiments. What is described in the above embodiments and the specification only illustrates the principles of the present invention. Without departing from the spirit and scope of the present invention, the present invention will have various changes and improvements, and these changes and improvements all fall within the scope of the present invention claimed. The scope of protection claimed by the present invention is defined by the appended claims and their equivalents.

Claims

1. A holographic image unmanned bar system, including a connected service desk and backstage, characterized in that: The service desk is composed of a service desk computer device, a person-document verification machine, a speaker, an automatic door card issuing device, a holographic imaging device, a camera 1, a printer, and an access control wing gate. The person-document verification machine adopts a fixed second-generation ID card person-document verification machine, including two working modes: single-person ID card verification and multi-person batch ID card verification; the speaker is a high-quality small speaker, which provides real-time and clear audio for the conversation between the guest and the backstage staff; the automatic door card issuing device receives instructions when the guest checks in and automatically issues the door card, and recycles and cancels the room card when the guest checks out; the holographic imaging device is used to display the high-definition holographic image of the backstage staff in real time for the service desk; the camera 1 provides the backstage staff with real-time high-definition video and clear audio of the guest; the printer is an 80-format thermal printer, which is used to print deposit slips, check-in slips, breakfast coupons for the guest when checking in, and print bills when the guest checks out; the access control wing gate provides a safety protection function, and lifts the bar after identifying the guest, which is used to remotely control the relevant devices of the access control; The service desk is connected to the backstage via a high-definition video extension cable and a mouse and keyboard extension cable. The high-definition video extension cable synchronously displays the high-definition desktop image of the service desk computer equipment on the synchronous display screen of the backstage staff; the mouse and keyboard extension cable provides a medium for the backstage staff to control the service desk computer equipment in real time; The backstage is composed of a synchronous display screen, a keyboard and mouse, a microphone, and two cameras. The synchronous display screen is used to display the high-definition desktop of the service desk computer equipment in real time; the keyboard and mouse include two control forms: wired or wireless; the microphone is used for real-time voice input by backstage staff, and the audio is transmitted to the guests through speakers; the second camera provides the staff with real-time high-definition video and clear audio of the guests.

2. The holographic image unmanned bar system according to claim 1, characterized in that: The system also includes a remote operation control system. After the guest arrives at the service desk, he cannot see the staff, but the staff can see the guest through the monitoring equipment installed at the service desk. At this time, the holographic imaging equipment is started, and the holographic image of the staff will be displayed at the front desk. The staff will interact with the guest through the microphone and speakers, and after asking the guest's needs, guide the guest to swipe the ID card on the identity verification machine for identity verification, operate the service desk equipment through the background and remote operation control system, register the guest information, and handle the relevant procedures through the hotel management system. When checking in, the automatic door card issuing device will issue the room card and the printer will print the relevant documents, and the guest information will be automatically uploaded to the public security hotel industry system to open the wing gate, access control, and elevator control device; when checking out of the hotel management system, the system will automatically collect the room card, refund the money, and automatically clear the guest information in the public security hotel industry system. From beginning to end, there is no direct face-to-face contact between the staff and the guest.

3. The holographic image unmanned bar system according to claim 1, characterized in that: The holographic imaging device provides the functions of real-time transmission and display of real-person images and real-time communication and dialogue.

4. The holographic image unmanned bar system according to claim 1, characterized in that: The identity verification device is connected to the hotel management system and the public security hotel system. After the guest swipes the ID card and the verification is successful, it can be directly uploaded to the public security hotel system; it can also be uploaded to the hotel management system first, and then uploaded to the public security hotel system after the hotel management system reads and registers the guest's identity information and saves it; after the hotel management system checks out, the public security hotel system will automatically clear the guest's check-in information. The identity verification device can swipe the guest's ID card for identity verification individually or in batches. At this time, the hotel management system will pre-store the identity verification information of the guest in batches in the system for easy access and upload at any time.

5. The holographic image unmanned bar system according to claim 1, characterized in that: After receiving the hotel management system's instructions for registering the guest's information and completing the check-in process, the automatic door card issuing device automatically produces and issues a room card.

6. The holographic image unmanned bar system according to claim 1, characterized in that: Camera 1 and Camera 2 are both high-definition surveillance cameras. Camera 2 is a holographic imaging device that provides real-time high-definition images to the staff, and Camera 1 provides real-time high-definition video and clear audio of the guests to the staff.

7. The holographic image unmanned bar system according to claim 1, characterized in that: The high-definition video extension cable synchronously displays the high-definition desktop of the service desk computer equipment on the synchronous display of the backstage staff, and the mouse and keyboard extension cable is used to control the service desk computer equipment in real time.

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