Equipment offline control method, system and device, equipment and storage medium

Abstract

The invention provides an equipment offline control method, system and control device, equipment and a storage medium, and relates to the technical field of intelligent household appliances. The equipment offline control method comprises the following steps: when it is determined that intelligent equipment can communicate with a user side, controlling the intelligent equipment to run a corresponding program according to a control instruction sent by the user side, and obtaining equipment information after the operation of the intelligent equipment is finished; obtaining current first network information of the intelligent equipment; determining a communication result between the intelligent device and a cloud according to the first network information, obtaining a first target channel according to the communication result and the first network information, and uploading the device information to the cloud through the first target channel, so that the cloud analyzes and obtains warning information according to the device information, and sending to the user side. Through the above mode, when the wifi between the intelligent device and the cloud is offline, communication can still be carried out through the user side by means of the Bluetooth channel, and the applicability is improved.

Description

Technical Field

[0001] This application belongs to the technical field of smart home appliances, and particularly relates to a control method, system, control device, device, and storage medium for device offline. Background Art

[0002] Currently, the existing product network devices mainly rely on the wifi network to determine the network connection status of smart devices. When there are situations such as network disconnection or poor signal quality, the operating status of the smart device cannot be reported to the cloud.

[0003] In the face of the above-mentioned poor network signal in the prior art, the common means is to adopt a solution with both wifi and a Bluetooth chip. When there is a network disconnection or poor signal quality, the user side issues a control instruction to the smart device through the Bluetooth channel to ensure the normal operation of the smart device.

[0004] However, the above method still fails to solve the problem that when the smart device is wifi offline, the device information cannot be reported to the cloud, resulting in reduced applicability. Summary of the Invention

[0005] To solve the above problems in the prior art, this application provides a control method, system, control device, device, and storage medium for device offline.

[0006] In a first aspect, this application provides a control method for device offline, and the method includes:

[0007] When it is determined that the smart device and the user side can communicate, control the smart device to run the corresponding program according to the control instruction sent by the user side, and after the smart device finishes running, obtain the device information;

[0008] Obtain the current first network information of the smart device, where the first network information includes the wifi connection status between the smart device and the cloud, and the Bluetooth connection status between the smart device and the user side;

[0009] Determine the communication result between the smart device and the cloud according to the first network information, and obtain a first target channel according to the communication result and the first network information, and upload the device information to the cloud through the first target channel, so that the cloud analyzes and obtains a warning information according to the device information and sends it to the user side.

[0010] In a possible implementation manner, the determining the communication result between the smart device and the cloud according to the first network information includes:

[0011] If the wifi connection status and / or the Bluetooth connection status is online, determine that the communication result between the smart device and the cloud is normal communication;

[0012] If both the Wi-Fi connection status and the Bluetooth connection status are offline, determine that the communication result between the intelligent device and the cloud is abnormal communication.

[0013] In a possible implementation, the obtaining the first target channel according to the communication result and the first network information includes:

[0014] If the communication result is normal communication, and both the Wi-Fi connection status and the Bluetooth connection status are online, obtain the priorities of the Wi-Fi channel and the Bluetooth channel, and obtain the first target channel according to the priorities;

[0015] If the communication result is normal communication, and only one of the Wi-Fi connection status and the Bluetooth connection status is online, obtain the first target channel according to the channel corresponding to the online status;

[0016] If the communication result is abnormal communication, control the intelligent device to broadcast a beeping sound.

[0017] In a possible implementation, if the first target channel is the Bluetooth channel, the uploading the device information to the cloud through the first target channel includes:

[0018] Control the intelligent device to send the device information to the user terminal through the Bluetooth channel, so that the device information is uploaded to the cloud through the user terminal, so that the user terminal receives the warning information fed back by the cloud.

[0019] In a possible implementation, before determining that the intelligent device and the user terminal can communicate, the method further includes:

[0020] When it is determined according to the second network information that the intelligent device is offline, restart the network connection operation, and obtain new second network information at preset time intervals until it is determined according to the new second network information that the current user terminal and the intelligent device can communicate, or the number of times of restarting the network connection operation reaches the preset number of times, where the second network information includes the Wi-Fi connection status and the Bluetooth connection status between the user terminal and the intelligent device.

[0021] In a possible implementation, after determining that the user terminal and the intelligent device can communicate according to the new second network information, the method further includes:

[0022] Send a second prompt message to the user terminal, where the second prompt message is used to prompt the user to re-execute the operation of sending the control instruction.

[0023] Second aspect, the present application also provides a control method for device offline, the method comprising:

[0024] When the cloud receives device information sent by an intelligent device or a user terminal, obtain the execution result of the control instruction sent by the user terminal according to the device information, and at the same time obtain a warning parameter according to the historical operation record of the intelligent device within a preset time period stored in the cloud, wherein the warning parameter is a critical device parameter required for the intelligent device to execute the program completely next time;

[0025] Generate a warning message according to the warning parameter and the device information, and send the warning message to the user terminal, wherein the warning message includes the warning parameter and the execution result of the control instruction sent by the user terminal.

[0026] In a possible implementation manner, the obtaining the warning parameter according to the historical operation record of the intelligent device stored in the cloud includes:

[0027] Obtain the parameter information corresponding to each historical operation record of the intelligent device within the preset time period, wherein the parameter information is used to indicate at least one device parameter required for the intelligent device to complete the program corresponding to the historical operation record;

[0028] Divide the device parameters in the multiple parameter information according to the types to which the device parameters belong, obtain target device parameters whose values meet preset conditions from the device parameters of each type, and obtain the warning parameter according to the target device parameters.

[0029] Third aspect, the present application also provides a control method for device offline, the method comprising:

[0030] Obtain the current second network information, and determine whether communication can be established between the current user terminal and the intelligent device according to the second network information, wherein the second network information includes the wifi connection status and the bluetooth connection status between the user terminal and the intelligent device;

[0031] If communication can be established, obtain a second target channel according to the second network information, and send a control instruction to the intelligent device through the second target channel, so that after the intelligent device operates according to the control instruction and ends, send device information to the cloud through a first target channel;

[0032] Receive the warning message sent by the cloud, the warning message is the information generated by the cloud according to the device information, the warning message includes a warning parameter and the execution result of the control instruction sent by the user terminal, and the warning parameter is a critical device parameter required for the intelligent device to execute the program completely next time.

[0033] In a possible implementation, if communication between the client and the intelligent device fails, the method further includes:

[0034] Controlling the client to display a third prompt message for informing the user that communication between the client and the intelligent device fails.

[0035] In a possible implementation, after controlling the client to display the third prompt message, the method further includes:

[0036] After receiving the second prompt message sent by the intelligent device, obtaining new second network information, determining the second target channel according to the new second network information, and sending a control instruction to the intelligent device through the second target channel.

[0037] In a possible implementation, after sending the control instruction to the intelligent device through the second target channel, the method further includes:

[0038] If receiving the device information sent by the intelligent device, controlling the client to send the device information to the cloud, converting the warning information fed back by the cloud into a corresponding fourth prompt message, and displaying it.

[0039] Fourthly, the present application further provides a control system for device offline, where the system includes an intelligent device applicable to the device offline control method according to any item of the first aspect, a cloud applicable to the device offline control method according to any item of the second aspect, and a client applicable to the device offline control method according to any item of the third aspect.

[0040] Fifthly, the present application further provides a control device for device offline, including: a network acquisition module, a parameter acquisition module, and a control module, where:

[0041] The parameter acquisition module is configured to, when determining that the intelligent device and the client can communicate, control the intelligent device to run a corresponding program according to the control instruction sent by the client, and obtain device information after the intelligent device finishes running;

[0042] The network acquisition module is configured to acquire the current first network information of the intelligent device, where the first network information includes the wifi connection status between the intelligent device and the cloud, and the Bluetooth connection status between the intelligent device and the client;

[0043] The control module is configured to determine the communication result between the smart device and the cloud based on the first network information, obtain a first target channel according to the communication result and the first network information, and upload the device information to the cloud through the first target channel, so that the cloud analyzes and obtains a warning message based on the device information and sends it to the user terminal.

[0044] In a possible implementation manner, the control module is further configured to:

[0045] If the wifi connection status and / or the bluetooth connection status is online, determine that the communication result between the smart device and the cloud is normal communication;

[0046] If both the wifi connection status and the bluetooth connection status are offline, determine that the communication result between the smart device and the cloud is abnormal communication.

[0047] In a possible implementation manner, the control module is further configured to:

[0048] If the communication result is normal communication and both the wifi connection status and the bluetooth connection status are online, obtain the priorities of the wifi channel and the bluetooth channel, and obtain a first target channel according to the priorities;

[0049] If the communication result is normal communication and only one of the wifi connection status and the bluetooth connection status is online, obtain a first target channel according to the channel corresponding to the online status;

[0050] If the communication result is abnormal communication, control the smart device to broadcast a beeping sound.

[0051] In a possible implementation manner, the control module is further configured to:

[0052] Control the smart device to send the device information to the user terminal through the bluetooth channel, so that the device information is uploaded to the cloud through the user terminal, so that the user terminal receives the warning message fed back by the cloud.

[0053] In a possible implementation manner, the control module is further configured to:

[0054] When it is determined according to the second network information that the smart device is offline, restart the network connection operation, and obtain new second network information at preset time intervals until it is determined according to the new second network information that the current user terminal and the smart device can communicate, or the number of times of restarting the network connection operation reaches the preset number of times, where the second network information includes the wifi connection status and the bluetooth connection status between the user terminal and the smart device.

[0055] In a possible implementation manner, the control module is further configured to:

[0056] Send a second prompt message to the client, where the second prompt message is used to prompt the user to re - execute the operation of sending the control instruction.

[0057] In a possible implementation manner, the control device further includes a warning module, where:

[0058] The warning module is configured to, when the cloud receives the device information sent by the intelligent device or the client, obtain the execution result of the control instruction sent by the client according to the device information, and at the same time obtain a warning parameter according to the historical operation record of the intelligent device within a preset time period stored in the cloud, where the warning parameter is the critical device parameter required for the intelligent device to execute the program completely next time;

[0059] The control module is further configured to generate a warning message according to the warning parameter and the device information, and send the warning message to the client, where the warning message includes the warning parameter and the execution result of the control instruction sent by the client.

[0060] In a possible implementation manner, the warning module is further configured to:

[0061] Obtain the parameter information corresponding to each historical operation record of the intelligent device within the preset time period, where the parameter information is used to indicate at least one device parameter required for the intelligent device to complete the program corresponding to the historical operation record;

[0062] Divide the device parameters in the multiple parameter information according to the types to which the device parameters belong, obtain the target device parameters whose values meet the preset conditions from the device parameters of each type, and obtain the warning parameter according to the target device parameters.

[0063] In a possible implementation manner, the control device further includes a determination module, where:

[0064] The determination module is configured to obtain the current second network information, and determine whether the current client and the intelligent device can communicate according to the second network information, where the second network information includes the wifi connection status and the bluetooth connection status between the client and the intelligent device;

[0065] The control module is further configured to, if communication is possible, obtain a second target channel according to the second network information, and send a control instruction to the intelligent device through the second target channel, so that after the intelligent device operates according to the control instruction, it sends the device information to the cloud through the first target channel;

[0066] The control module is further configured to receive a warning message sent by the cloud. The warning message is generated by the cloud according to the device information, and includes warning parameters and the execution result of the control instruction sent by the user side. The warning parameters are critical device parameters required for the intelligent device to execute the program completely next time.

[0067] In a possible implementation manner, the control module is further configured to:

[0068] Control the user side to display a third prompt message for informing the user that communication between the user side and the intelligent device fails.

[0069] In a possible implementation manner, the control module is further configured to:

[0070] After receiving the second prompt message sent by the intelligent device, obtain new second network information, determine the second target channel according to the new second network information, and send a control instruction to the intelligent device through the second target channel.

[0071] In a possible implementation manner, the control module is further configured to:

[0072] If receiving the device information sent by the intelligent device, control the user side to send the device information to the cloud, convert the warning information fed back by the cloud into a corresponding fourth prompt message, and display it.

[0073] In a sixth aspect, the present application further provides an electronic device, including: at least one processor and a memory, where:

[0074] The memory is used for storing computer execution instructions;

[0075] The at least one processor is configured to execute the computer execution instructions stored in the memory, so that the at least one processor executes the control method for device offline as described in any one of the foregoing items.

[0076] In a seventh aspect, the present application further provides a computer storage medium, where computer execution instructions are stored in the computer storage medium, and when the computer execution instructions are executed by a processor, they are used to implement the control method for device offline as described in any one of the foregoing items.

[0077] The present application provides a control method, system, control device, equipment and storage medium for device offline. When the intelligent device receives a control instruction, according to the network connection information and the result of whether normal communication can be established between the intelligent device and the cloud, a first target channel is obtained, and the device information after the intelligent device stops running is uploaded through the first target channel, so that the cloud generates a warning message and sends it to the device side. By the above method, when the WiFi between the intelligent device and the cloud is offline, communication can still be carried out via the user side through the Bluetooth channel, so that the user side can normally receive the warning message, improving the user experience and applicability. BRIEF DESCRIPTION OF THE DRAWINGS

[0078] The accompanying drawings herein are incorporated into and constitute a part of this specification, showing embodiments consistent with the present application, and are used together with the specification to explain the principles of the present application.

[0079] Figure 1 The signaling diagram of a control method for device offline provided by an embodiment of the present application Figure 1 ;

[0080] Figure 2 The signaling diagram of a control method for device offline provided by an embodiment of the present application Figure 2 ;

[0081] Figure 3 The signaling diagram of a control method for device offline provided by an embodiment of the present application Figure 3 ;

[0082] Figure 4 The structural schematic diagram of a control system for device offline provided by an embodiment of the present application;

[0083] Figure 5 The structural schematic diagram of a control device for device offline provided by an embodiment of the present application;

[0084] Figure 6 The structural schematic diagram of an electronic device provided by an embodiment of the present application.

[0085] Through the above accompanying drawings, specific embodiments of the present application have been shown, and there will be more detailed descriptions hereinafter. These drawings and text descriptions are not intended to limit the scope of the concept of the present application in any way, but to illustrate the concept of the present application to those skilled in the art by referring to specific embodiments. DETAILED DESCRIPTION OF THE EMBODIMENTS

[0086] To make the objectives, technical solutions, and advantages of this application clearer, the following will clearly and completely describe the technical solutions in this application with reference to the accompanying drawings in this application. Apparently, the described embodiments are some, but not all, of the embodiments of this application. All other embodiments obtained by those of ordinary skill in the art based on the embodiments in this application without creative efforts shall fall within the scope of protection of this application.

[0087] In the description and claims of the present invention and the above-mentioned accompanying drawings, the terms "first", "second", "third", "fourth", etc. (if any) are used to distinguish similar objects and do not necessarily have to be used to describe a specific order or sequence. It should be understood that such data can be interchanged under appropriate circumstances so that the embodiments of the present invention described herein can be implemented, for example, in an order other than those illustrated or described herein.

[0088] In the embodiments of this application, words such as "exemplary" or "for example" are used to represent examples, illustrations, or explanations. Any embodiment or design solution described as "exemplary" or "for example" in this application should not be construed as being more preferred or having more advantages than other embodiments or design solutions. Rather, the use of words such as "exemplary" or "for example" is intended to present relevant concepts in a specific manner.

[0089] Most existing intelligent devices are equipped with Bluetooth devices. When there is a network disconnection or poor signal quality, the user terminal sends control instructions to the intelligent device through the Bluetooth channel to ensure the normal operation of the intelligent device. However, the above method still does not solve the problem that when the intelligent device is offline from Wi-Fi, it is unable to report device information to the cloud, resulting in reduced applicability.

[0090] This application provides a control method for device offline. When the intelligent device receives a control instruction, it obtains a first target channel according to the network connection information and the result of whether the intelligent device can communicate normally with the cloud, and uploads the device information after the intelligent device stops running through the first target channel, so that the cloud can generate a warning message and send it to the device terminal. Through the above method, when the Wi-Fi is offline between the intelligent device and the cloud, communication can still be carried out via the user terminal through the Bluetooth channel, so that the user terminal can normally receive the warning message, improving the user experience and applicability.

[0091] Next, the technical solutions shown in this application will be described in detail through specific embodiments. It should be noted that the following embodiments can exist independently or be combined with each other. For the same or similar content, it will not be repeated in different embodiments.

[0092] It should be noted that the network connection status between the intelligent device and the user terminal, as well as between the intelligent device and the cloud, is changing. Therefore, the network information obtained in this embodiment is only the network information at the current moment, which is used to judge the communication situation between the intelligent device and the cloud or between the intelligent device and the user terminal at the current moment, and there is no repeated acquisition.

[0093] Figure 1 It is the signaling of a control method for device offline provided by an embodiment of the present application. Figure 1 As Figure 1 shown, the method includes:

[0094] S101. Obtain the second network information, and determine whether the user terminal and the intelligent device can communicate according to the second network information. If they can communicate, obtain the second target channel according to the second network information.

[0095] In this step, the second network information includes the wifi connection status and the bluetooth connection status between the user terminal and the intelligent device.

[0096] When the user needs to use the intelligent device, a control instruction is sent to the intelligent device through the user terminal. However, the user terminal and the intelligent device communicate wirelessly or via bluetooth. In order to ensure that the control instruction can be sent to the intelligent device normally, it is necessary to first judge whether the intelligent device and the user terminal can communicate.

[0097] Specifically, the user terminal obtains the wifi connection status and the bluetooth connection status between the user terminal and the intelligent device. Determine whether there is an online connection status in the second network information. If there is an online connection status, it can be determined that the user terminal and the intelligent device can communicate.

[0098] Further, obtain the second target channel according to the channel corresponding to the online connection status. Exemplarily, only the bluetooth connection status is online in the second network information, and it is determined that the second target channel is the bluetooth channel.

[0099] S102. Send the control instruction to the intelligent device through the second target channel.

[0100] In this step, when the user terminal determines the second target channel according to the second network information, the control instruction is sent to the intelligent device through the second target channel, so that the intelligent device runs according to the control instruction.

[0101] S103. Control the intelligent device to run the corresponding program according to the control instruction sent by the user terminal, and obtain the device information after the intelligent device finishes running.

[0102] In this step, the first network information includes the wifi connection status and the bluetooth connection status between the intelligent device and the cloud.

[0103] Considering that the state of the intelligent device itself affects whether the intelligent device can completely execute the tasks included in the control instruction, in order to ensure that the user understands the execution result of the control instruction, it is necessary for the intelligent device to send the execution result after it stops running. At the same time, in order to further improve the user experience, in addition to feeding back the execution result to the user side, the user is also reminded whether corresponding adjustments need to be made to the intelligent device according to the state of the intelligent device. And this judgment is based on multiple historical data and requires a large amount of calculation, so this embodiment performs this step in the cloud.

[0104] Therefore, after the intelligent device receives the control instruction, it obtains the first network information. At the same time, when the intelligent device runs according to the control instruction and after the operation ends, it obtains the current device information. This embodiment does not make any limitations on the specific content of the device information, which can be determined according to the control instruction and the program included in the intelligent device.

[0105] Exemplarily, when the intelligent device is a washing machine and the control instruction is dehydration, the device information includes the air humidity in the washing machine barrel, the moisture content of the clothes, etc.

[0106] S104. Obtain the first network information, determine the communication result between the intelligent device and the cloud according to the first network information, and obtain the first target channel according to the communication result and the first network information.

[0107] In this step, since it is necessary to send the device information to the cloud, in order to ensure that the device information can be sent successfully, it is necessary to obtain the communication result between the intelligent device and the cloud according to the obtained first network information, that is, to determine whether there is an online connection state in the first network information.

[0108] Furthermore, since the intelligent home appliance in this embodiment also adds a Bluetooth device, the intelligent device and the cloud can communicate via wifi or communicate via the Bluetooth channel through the user side. Therefore, it is necessary to comprehensively judge whether the intelligent device and the cloud can communicate from two aspects of wifi and Bluetooth. The specific operation is as follows:

[0109] If the wifi connection state and / or the Bluetooth connection state is online, it is determined that the communication result between the intelligent device and the cloud is normal communication;

[0110] If both the wifi connection state and the Bluetooth connection state are offline, it is determined that the communication result between the intelligent device and the cloud is abnormal communication.

[0111] At the same time, since the connection methods between the intelligent device and the cloud in the online state are different, the corresponding communication channels between the intelligent device and the cloud are also different. Therefore, it is necessary to obtain the first target channel according to the communication result between the intelligent device and the cloud.

[0112] However, considering that when all the first network information is offline, the intelligent device is in an offline state and cannot communicate with the cloud through the user terminal via Wi-Fi, that is, the intelligent device cannot transmit device information to the cloud. Therefore, it is necessary to send an alarm message to inform. The specific operation is as follows:

[0113] If the communication result is normal communication, and both the Wi-Fi connection status and the Bluetooth connection status are online, obtain the priorities of the Wi-Fi channel and the Bluetooth channel, and obtain the first target channel according to the priorities.

[0114] If the communication result is normal communication, and only one of the Wi-Fi connection status and the Bluetooth connection status is online, obtain the first target channel according to the channel corresponding to the online state.

[0115] If the communication result is abnormal communication, control the intelligent device to broadcast a beeping sound.

[0116] S105. Upload the device information to the cloud through the first target channel.

[0117] In this step, after determining the first target channel according to the first network information, control the intelligent device to send the obtained device information to the cloud through the first target channel, so that the cloud can determine the execution result of the control instruction and the warning information according to the device information.

[0118] S106. Obtain the execution result of the control instruction sent by the user terminal according to the device information, and at the same time obtain the warning parameter according to the historical operation record of the intelligent device within the preset time period stored in the cloud, and generate a warning information according to the warning parameter and the device information.

[0119] In this step, the warning parameter is the critical device parameter required for the intelligent device to execute the program completely next time. The warning information includes the warning parameter and the execution result of the control instruction sent by the user terminal.

[0120] Specifically, obtain the target parameter obtained by the intelligent device executing the corresponding program according to the control instruction, and determine the execution result of the execution instruction according to the target parameter and the device parameter.

[0121] Exemplarily, the running time required for the program corresponding to the control instruction is 40 min, and the running time included in the device information is 25 min. 25 min < 40 min, it is determined that the control instruction has not been executed completely.

[0122] At the same time, after obtaining the warning parameter, it is necessary to determine whether the intelligent device can run the program completely next time according to the device information and the warning parameter. Generate a warning information according to the judgment result and the execution result of the control instruction.

[0123] Furthermore, since users cannot accurately master the parameters of intelligent devices, when users send control instructions through the user terminal, the intelligent devices may not be able to complete the levels included in the control instructions completely. The programs of intelligent devices are relatively fixed, and the parameters required for each complete operation of the corresponding program change little in a short period. Therefore, the cloud can determine the critical device parameters required to ensure the next complete operation of the intelligent device according to the parameters corresponding to the historical operation records of the intelligent device stored in a short time, that is, warning parameters. The specific operation is as follows:

[0124] Obtain the parameter information corresponding to each historical operation record of the intelligent device within the preset time period, where the parameter information is used to indicate at least one device parameter required for the intelligent device to complete the program corresponding to the historical operation record;

[0125] Classify the device parameters in multiple parameter information according to the types to which the device parameters belong, obtain the target device parameters whose values meet the preset conditions from the device parameters of each type, and obtain the warning parameters according to the target device parameters.

[0126] S107. Send the warning information to the user terminal.

[0127] In this step, after the cloud generates the warning information, it sends the warning information to the user terminal, so that the user knows the execution result of the control instruction and whether the device can complete the program next time, enabling the user to adjust the intelligent device according to the warning information or resend the control instruction.

[0128] This application provides a control method for device offline. When the intelligent device receives a control instruction, it obtains the first target channel according to the network connection information and the result of whether the intelligent device and the cloud can communicate normally, and uploads the device information after the intelligent device stops running through the first target channel, so that the cloud generates a warning information and sends it to the device terminal. By the above method, when communication between the intelligent device and the cloud fails, the device information can still be uploaded to the cloud, enabling the user terminal to receive the warning information normally, improving the user experience and applicability.

[0129] Figure 2 It is a signaling for a control method for device offline provided by an embodiment of this application Figure 2 . This embodiment details the operations of the device terminal and the cloud when it is determined that the first target communication is the device terminal. As Figure 2 shown, the method includes:

[0130] S201. When it is determined that the first target channel is a Bluetooth channel, send the device information to the user terminal.

[0131] In this step, when the intelligent device determines that the first target channel is the Bluetooth channel according to the first network information, that is, the intelligent device cannot communicate directly with the cloud, and the user terminal needs to be used as a relay. Therefore, the intelligent device is controlled to send the obtained device information to the user terminal.

[0132] S202. Control the user terminal to send the device information to the cloud.

[0133] In this step, after the user terminal receives the device information sent by the intelligent device, it directly sends the device information to the cloud, so that the cloud generates corresponding warning information according to the device information.

[0134] S203. Obtain the execution result of the control instruction sent by the user terminal according to the device information, and at the same time obtain warning parameters according to the historical operation records of the intelligent device within a preset time period stored in the cloud, and generate warning information according to the warning parameters and the execution result.

[0135] In this step, after the cloud receives the device information sent by the user terminal, it determines the execution result of the control instruction according to the device information. Since the steps of how to obtain the execution result of the control instruction according to the device information have been described in detail in the foregoing embodiments, this embodiment will not be described in detail herein.

[0136] After that, it is divided according to the type to which the device parameters belong in the parameter information corresponding to the historical operation records within the preset time period, the target device parameters whose values meet the preset conditions are obtained from the device parameters of each type, and the warning parameters are obtained according to the target device parameters. At the same time, warning information is generated according to the warning parameters.

[0137] Exemplarily, the intelligent device is a humidifier, and the warning parameters are: power 40%, water volume 200 ml. The current power of the intelligent device in the device information is 35%, and the current water volume is 300 ml. 35% of the power < 40% of the power, indicating that the intelligent device cannot complete the program completely next time, and corresponding warning information is generated. The warning information includes the warning parameters and the execution result, and at the same time, the user is informed that the intelligent device cannot run the program completely next time.

[0138] S204. Send the warning information to the user terminal.

[0139] In this step, after the cloud generates the warning information, it sends the warning information to the user terminal, so that the user can control the user terminal according to the warning information or perform corresponding processing on the intelligent device.

[0140] S205. Convert the warning information fed back by the cloud into corresponding fourth prompt information and display it.

[0141] In this step, since the format of the warning information is preset in advance, the user may not be able to understand the warning information directly displayed on the user side. Therefore, after the user side receives the warning information in this embodiment, the warning information is converted into the fourth prompt information, and the fourth prompt information is displayed after the conversion is completed, so that the user can perform corresponding operations according to the fourth prompt information.

[0142] This application provides a control method for device offline. When it is determined that the first target channel is the user side, the intelligent device sends device information to the user side. After the user side receives the device information, it sends it to the cloud, and then converts the warning information fed back by the cloud into the fourth prompt information to display and remind the user. Through the above method, when both wifi and Bluetooth are offline between the intelligent device and the cloud, the communication between the intelligent device and the cloud can be completed through the user side.

[0143] Figure 3 It is a signaling for a control method for device offline provided by an embodiment of this application Figure 3 。This embodiment details the operations of the intelligent device and the user side when communication between the user side and the intelligent device is unavailable. Such as Figure 3 As shown, the method includes:

[0144] S301. If communication between the user side and the intelligent device fails, control the user side to display the third prompt information.

[0145] In this step, considering that when the user side sends a control instruction, the inability to communicate between the intelligent device and the user side affects the sending of the control instruction, thus affecting the user's plan. Therefore, after it is determined according to the second network information that the intelligent device and the user side cannot communicate, the user needs to be prompted and the network connection needs to be restored.

[0146] Among them, the third prompt information is used to inform the user that communication between the user side and the intelligent device is unavailable.

[0147] Specifically, when both the wifi connection status and the Bluetooth connection status between the user side and the intelligent device in the obtained second network information are offline, it is determined that communication between the user side and the intelligent device is unavailable, and the user side displays the third prompt information to inform the user to avoid affecting the user's subsequent plan arrangement.

[0148] S302. When it is determined according to the second network information that the intelligent device is offline, restart the network connection operation, and obtain new second network information at preset time intervals until it is determined according to the new second network information that communication between the user side and the intelligent device is available, or the number of times of restarting the network connection operation reaches the preset number of times.

[0149] In this step, the second network information includes the wifi connection status and the Bluetooth connection status between the user side and the intelligent device.

[0150] Meanwhile, considering that the intelligent device cannot receive the prompt from the user side when there is no communication between the user side and the intelligent device, the intelligent device needs to obtain the second network information at a certain time interval, and this embodiment does not limit the time interval.

[0151] Further, when it is determined that the intelligent device is offline according to the obtained second network information, that is, there is no communication between the intelligent device and the user side, the intelligent device actively restarts the network connection operation. Considering that it takes a certain amount of time for each restart of the network connection to resume, after each restart of the network connection, new second network information is obtained after a period of time.

[0152] The intelligent device repeats the network connection restart operation until it is determined according to the second network information that the connection between the intelligent device and the user side is restored, or the network connection restart operation reaches the preset number of times, indicating that there may be a problem with the intelligent device and it needs to be checked and repaired.

[0153] S303. If it is determined that communication is possible between the user side and the intelligent device according to the new second network information, send a second prompt message to the user side.

[0154] In this step, the second prompt message is used to prompt the user to re - execute the operation of sending the control instruction.

[0155] When there is at least one connection status as online in the obtained new second network information, it can be determined that the connection between the intelligent device and the user side is restored, that is, at this time, the user side can send a control instruction to the intelligent device. Therefore, the intelligent device sends a second prompt message to the user side to remind the user side to re - send the control instruction.

[0156] S304. After receiving the second prompt message sent by the intelligent device, obtain new second network information, and determine the second target channel according to the new second network information.

[0157] In this step, after the user side receives the second prompt message sent by the intelligent device, it obtains the current new second network information, and obtains the second target channel according to the second network information. The foregoing embodiments have described in detail the operation of obtaining the second target channel according to the second network information, so this embodiment will not elaborate further.

[0158] S305. Send a control instruction to the intelligent device through the second target channel.

[0159] In this step, after the user side obtains the second target channel according to the second network information, it sends a control instruction to the intelligent device according to the second target channel.

[0160] In a possible implementation, if the time between when the user sends a control instruction through the user terminal and when the communication between the user terminal and the smart device is restored is relatively long, the user may abandon the current control instruction. Therefore, while obtaining the second target channel, an inquiry message is displayed to determine whether the user needs to continue sending the control instruction. After receiving the user's feedback within the preset time, the control instruction is sent through the second target channel.

[0161] This application provides a control method for device offline. When it is determined according to the second network information that the user terminal and the smart device cannot communicate, the user terminal displays a third prompt message to remind the user. At the same time, the smart device automatically reconnects to the network. After the reconnection is successful, the user terminal is informed through a second prompt message to remind the user terminal to send a control instruction. Through the above method, it is avoided that the smart device and the user terminal cannot communicate, which affects the user's plan, and the user experience is improved.

[0162] Figure 4 It is a schematic structural diagram of a control system for device offline provided by an embodiment of this application. As Figure 4 shown, the control system includes: a user terminal, a smart device, and a cloud.

[0163] The user terminal, the smart device, and the cloud are all applicable to the aforementioned control method for device offline. Specifically:

[0164] When the user needs to send a control instruction to the smart device, the user terminal first determines whether the user terminal and the smart device can communicate according to the second network information, and sends the control instruction to the smart device when it is determined that communication is possible.

[0165] Further, after receiving the control instruction, the smart device obtains the first network information, and determines whether the smart device and the cloud can communicate according to it. The first target channel is obtained according to the communication result and the first network information. The smart device executes the program included in the control instruction, and obtains the current device information after the smart device stops running, and transmits the device information to the cloud through the previously obtained first target channel.

[0166] Then, after receiving the device information, the cloud obtains the device parameters that can ensure the next complete operation of the smart device according to the parameter information corresponding to the historical operation record of the smart device within the preset time period, that is, the warning parameters. At the same time, the execution result of the current control instruction is obtained according to the device information. Then, a warning message is generated according to the warning parameters and the execution result, and sent to the user terminal.

[0167] Finally, the user terminal converts the warning message into a fourth prompt message and displays it. To inform the user so that the user can make corresponding processing on the smart device.

[0168] Figure 5The figure is a schematic structural diagram of a control device for device offline in an embodiment of the present application. As Figure 5 shown, the control device includes: a network acquisition module, a parameter acquisition module, a control module, a warning module, and a determination module, where:

[0169] The parameter acquisition module is configured to, when it is determined that the intelligent device and the client can communicate, control the intelligent device to run a corresponding program according to a control instruction sent by the client, and after the intelligent device finishes running, acquire device information;

[0170] The network acquisition module is configured to acquire current first network information of the intelligent device, where the first network information includes the wifi connection status between the intelligent device and the cloud, and the bluetooth connection status between the intelligent device and the client;

[0171] The control module is configured to determine a communication result between the intelligent device and the cloud according to the first network information, and acquire a first target channel according to the communication result and the first network information, and upload the device information to the cloud through the first target channel, so that the cloud analyzes and acquires warning information according to the device information and sends it to the client.

[0172] The warning module is configured to, when the cloud receives device information sent by the intelligent device or the client, acquire an execution result of a control instruction sent by the client according to the device information, and at the same time acquire a warning parameter according to a historical operation record of the intelligent device within a preset time period stored in the cloud, where the warning parameter is a critical device parameter required for the intelligent device to execute the program completely next time;

[0173] The control module is further configured to generate warning information according to the warning parameter and the device information, and send the warning information to the client, where the warning information includes the warning parameter and the execution result of the control instruction sent by the client.

[0174] The determination module is configured to acquire current second network information, and determine whether the current client and the intelligent device can communicate according to the second network information, where the second network information includes the wifi connection status and the bluetooth connection status between the client and the intelligent device;

[0175] The control module is further configured to, if communication is possible, acquire a second target channel according to the second network information, and send a control instruction to the intelligent device through the second target channel, so that after the intelligent device finishes running according to the control instruction, the device information is sent to the cloud through the first target channel;

[0176] The control module is further configured to receive the warning information sent by the cloud. The warning information is the information generated by the cloud according to the device information. The warning information includes warning parameters and the execution result of the control instruction sent by the user terminal. The warning parameters are the critical device parameters required for the intelligent device to execute the program completely next time.

[0177] In a possible implementation manner, the control module is further configured to:

[0178] If the wifi connection status and / or the bluetooth connection status is online, determine that the communication result between the intelligent device and the cloud is normal communication;

[0179] If both the wifi connection status and the bluetooth connection status are offline, determine that the communication result between the intelligent device and the cloud is abnormal communication.

[0180] In a possible implementation manner, the control module is further configured to:

[0181] If the communication result is normal communication, and both the wifi connection status and the bluetooth connection status are online, obtain the priorities of the wifi channel and the bluetooth channel, and obtain the first target channel according to the priorities;

[0182] If the communication result is normal communication, and only one of the wifi connection status and the bluetooth connection status is online, obtain the first target channel according to the channel corresponding to the online status;

[0183] If the communication result is abnormal communication, control the intelligent device to play a beeping sound.

[0184] In a possible implementation manner, the control module is further configured to:

[0185] Control the intelligent device to send the device information to the user terminal through the bluetooth channel, so that the device information is uploaded to the cloud through the user terminal, so that the user terminal receives the warning information fed back by the cloud.

[0186] In a possible implementation manner, the control module is further configured to:

[0187] When it is determined that the intelligent device is offline according to the second network information, restart the network connection operation, and obtain new second network information at preset time intervals until it is determined according to the new second network information that the current user terminal and the intelligent device can communicate, or the number of times of restarting the network connection operation reaches the preset number of times, where the second network information includes the wifi connection status and the bluetooth connection status between the user terminal and the intelligent device.

[0188] In a possible implementation, the control module is further configured to:

[0189] Send a second prompt message to the client, where the second prompt message is used to prompt the user to re - execute the operation of sending the control instruction.

[0190] In a possible implementation, the warning module is further configured to:

[0191] Obtain the parameter information corresponding to each historical operation record of the intelligent device within the preset time period, where the parameter information is used to indicate at least one device parameter required for the intelligent device to complete the program corresponding to the historical operation record;

[0192] Classify the device parameters in the multiple parameter information according to the types to which the device parameters belong, obtain target device parameters whose values meet the preset conditions from the device parameters of each type, and obtain the warning parameters according to the target device parameters.

[0193] In a possible implementation, the control module is further configured to:

[0194] Control the client to display a third prompt message, where the third prompt message is used to inform the user that communication between the client and the intelligent device fails.

[0195] In a possible implementation, the control module is further configured to:

[0196] After receiving the second prompt message sent by the intelligent device, obtain new second network information, determine the second target channel according to the new second network information, and send a control instruction to the intelligent device through the second target channel.

[0197] In a possible implementation, the control module is further configured to:

[0198] If receiving the device information sent by the intelligent device, control the client to send the device information to the cloud, convert the warning information fed back by the cloud into a corresponding fourth prompt message, and display it.

[0199] Figure 6 This is a schematic structural diagram of an electronic device provided by an embodiment of the present application. As Figure 6 shown, the electronic device 60 includes:

[0200] At least one processor and a memory, where:

[0201] The memory is used to store computer - executable instructions;

[0202] The at least one processor is configured to execute the computer-executable instructions stored in the memory, so that the at least one processor executes the control method for the device to go offline as described in any one of the foregoing items.

[0203] Among them, the at least one processor 601 may be a central processing unit (CPU), or an application specific integrated circuit (ASIC), or one or more integrated circuits configured to implement the embodiments of the present application.

[0204] Optionally, in a specific implementation, if the processor 601 and the memory 602 are implemented independently, the processor 601 and the memory 602 can be connected to each other through a bus and communicate with each other. The bus can be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, an Extended Industry Standard Architecture (EISA) bus, etc. The bus can be divided into an address bus, a data bus, a control bus, etc., but it does not mean that there is only one bus or one type of bus.

[0205] Optionally, in a specific implementation, if the processor 601 and the memory 602 are integrated on a chip, the processor 601 and the memory 602 can communicate through an internal interface.

[0206] The present application also provides a computer storage medium, in which computer-executable instructions are stored. When the processor executes the computer-executable instructions, the technical solution of the foregoing control method for the device to go offline is implemented.

[0207] The above computer-readable storage medium can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, a magnetic disk or an optical disk. The computer-readable storage medium can be any available medium accessible by a general-purpose or special-purpose computer.

[0208] An exemplary readable storage medium is coupled to a processor, enabling the processor to read information from the readable storage medium and write information to the readable storage medium. Of course, the readable storage medium can also be a component of the processor. The processor and the readable storage medium can be located in an Application Specific Integrated Circuits (ASIC). Of course, the processor and the readable storage medium can also exist as discrete components in the control device of a laundry treatment apparatus.

[0209] The division of the units is only a logical function division. In actual implementation, there may be other division methods. For example, multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the couplings or direct couplings or communication connections shown or discussed with each other can be indirect couplings or communication connections through some interfaces, devices or units, and can be in electrical, mechanical or other forms.

[0210] The units described as separate components may or may not be physically separated. The components shown as units may or may not be physical units, that is, they can be located in one place or distributed to multiple network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0211] Those of ordinary skill in the art can understand that all or part of the steps of implementing the above method embodiments can be completed by hardware related to program instructions. The foregoing program can be stored in a computer-readable storage medium. When the program is executed, it performs the steps including the above method embodiments; and the foregoing storage medium includes: various media such as ROM, RAM, magnetic disks or optical discs that can store program codes.

[0212] So far, the technical solutions of the present application have been described in conjunction with the preferred embodiments shown in the accompanying drawings. However, it is easy for those skilled in the art to understand that the protection scope of the present application is obviously not limited to these specific embodiments. The above embodiments are only used to illustrate the technical solutions of the present application, rather than to limit them; although the present application has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand that they can still modify the technical solutions recorded in the foregoing embodiments, or perform equivalent replacements on some or all of the technical features; and these modifications or replacements do not cause the essence of the corresponding technical solutions to deviate from the scope of the technical solutions of the embodiments of the present application.

Claims

1. A control method for device offline, characterized in that, The method includes: When it is determined that the smart device and the client can communicate, controlling the smart device to run the corresponding program according to the control instruction sent by the client, and after the smart device finishes running, obtaining device information; Obtaining the current first network information of the smart device, where the first network information includes the wifi connection status between the smart device and the cloud, and the bluetooth connection status between the smart device and the client; Determining the communication result between the smart device and the cloud according to the first network information, and obtaining a first target channel according to the communication result and the first network information, and uploading the device information to the cloud through the first target channel, so that the cloud analyzes and obtains a warning message according to the device information and sends it to the client.

2. The method according to claim 1, wherein The determining the communication result between the smart device and the cloud according to the first network information includes: If the wifi connection status and / or the bluetooth connection status is online, determining that the communication result between the smart device and the cloud is normal communication; If both the wifi connection status and the bluetooth connection status are offline, determining that the communication result between the smart device and the cloud is abnormal communication.

3. The method according to claim 2, wherein The obtaining the first target channel according to the communication result and the first network information includes: If the communication result is normal communication, and both the wifi connection status and the bluetooth connection status are online, obtaining the priorities of the wifi channel and the bluetooth channel, and obtaining the first target channel according to the priorities; If the communication result is normal communication, and only one of the wifi connection status and the bluetooth connection status is online, obtaining the first target channel according to the channel corresponding to the online status; If the communication result is abnormal communication, controlling the smart device to play a beeping sound.

4. The method according to claim 3, characterized in that, If the first target channel is the bluetooth channel, the uploading the device information to the cloud through the first target channel includes: Controlling the smart device to send the device information to the client through the bluetooth channel, so that the device information is uploaded to the cloud through the client, so that the client receives the warning message fed back by the cloud.

5. The method according to claim 4, wherein Before it is determined that the smart device and the client can communicate, the method further includes: When it is determined according to the second network information that the smart device is offline, restarting the network connection operation, and obtaining new second network information at preset time intervals until it is determined according to the new second network information that the client and the smart device can communicate currently, or the number of times of restarting the network connection operation reaches the preset number of times, where the second network information includes the wifi connection status and the bluetooth connection status between the client and the smart device.

6. The method according to claim 5, wherein After it is determined according to the new second network information that the client and the smart device can communicate, the method further includes: Sending a second prompt message to the client, where the second prompt message is used to prompt the user to re-execute the operation of sending the control instruction.

7. A control method for device offline, characterized in that, The method includes: When the cloud receives the device information sent by the intelligent device or the client, it obtains the execution result of the control instruction sent by the client according to the device information, and at the same time obtains the warning parameter according to the historical operation record of the intelligent device within the preset time period stored in the cloud, where the warning parameter is the critical device parameter required for the intelligent device to execute the program completely next time; Generate a warning message according to the warning parameter and the device information, and send the warning message to the client, where the warning message includes the warning parameter and the execution result of the control instruction sent by the client.

8. The method according to claim 7, wherein The obtaining the warning parameter according to the historical operation record of the intelligent device stored in the cloud includes: Obtain the parameter information corresponding to each historical operation record of the intelligent device within the preset time period, where the parameter information is used to indicate at least one device parameter required for the intelligent device to complete the program corresponding to the historical operation record; Divide the device parameters in the multiple parameter information according to the types to which the device parameters belong, obtain the target device parameters whose values meet the preset conditions from the device parameters of each type, and obtain the warning parameter according to the target device parameters.

9. A control method for device offline, characterized in that, The method includes: Obtain the current second network information, and determine whether the current client and the intelligent device can communicate according to the second network information, where the second network information includes the wifi connection status and the bluetooth connection status between the client and the intelligent device; If communication is possible, obtain the second target channel according to the second network information, and send a control instruction to the intelligent device through the second target channel, so that after the intelligent device runs according to the control instruction, send the device information to the cloud through the first target channel; Receive the warning message sent by the cloud, where the warning message is the information generated by the cloud according to the device information, and the warning message includes the warning parameter and the execution result of the control instruction sent by the client, and the warning parameter is the critical device parameter required for the intelligent device to execute the program completely next time.

10. The method according to claim 9, characterized in that, If the client and the intelligent device cannot communicate, the method further includes: Control the client to display a third prompt message, where the third prompt message is used to inform the user that the client and the intelligent device cannot communicate.

11. The method according to claim 10, wherein After controlling the client to display the third prompt message, the method further includes: When receiving the second prompt message sent by the intelligent device, obtain the new second network information, determine the second target channel according to the new second network information, and send a control instruction to the intelligent device through the second target channel.

12. The method according to claim 11, wherein After sending the control instruction to the intelligent device through the second target channel, the method further includes: If receiving the device information sent by the intelligent device, control the client to send the device information to the cloud, and convert the warning message fed back by the cloud into a corresponding fourth prompt message and display it.

13. A control system for device offline, characterized in that, The system includes an intelligent device applicable to the method described in any one of claims 1-6, a cloud applicable to the method described in any one of claims 7-8, and a user terminal applicable to the method described in any one of claims 9-12.

14. A control device for device offline, characterized in that, The control device includes: a network acquisition module, a parameter acquisition module, and a control module, where: The parameter acquisition module is configured to, when it is determined that the intelligent device and the user terminal can communicate, control the intelligent device to run a corresponding program according to the control instruction sent by the user terminal, and after the intelligent device finishes running, acquire device information; The network acquisition module is configured to acquire the current first network information of the intelligent device, where the first network information includes the wifi connection status between the intelligent device and the cloud, and the bluetooth connection status between the intelligent device and the user terminal; The control module is configured to determine the communication result between the intelligent device and the cloud according to the first network information, and acquire a first target channel according to the communication result and the first network information, and upload the device information to the cloud through the first target channel, so that the cloud analyzes and acquires a warning message according to the device information and sends it to the user terminal.

15. The control module according to claim 14, wherein, The control device further includes a warning module, where: The warning module is configured to, when the cloud receives the device information sent by the intelligent device or the user terminal, acquire the execution result of the control instruction sent by the user terminal according to the device information, and at the same time acquire warning parameters according to the historical operation records of the intelligent device within a preset time period stored in the cloud, where the warning parameters are the critical device parameters required for the intelligent device to execute the program completely next time; The control module is further configured to generate a warning message according to the warning parameters and the device information, and send the warning message to the user terminal, where the warning message includes the warning parameters and the execution result of the control instruction sent by the user terminal.

16. The control module according to claim 15, characterized in that, The control device further includes a determination module, where: The determination module is configured to acquire the current second network information, and determine whether the current user terminal and the intelligent device can communicate according to the second network information, where the second network information includes the wifi connection status and the bluetooth connection status between the user terminal and the intelligent device; The control module is further configured to, if they can communicate, acquire a second target channel according to the second network information, and send a control instruction to the intelligent device through the second target channel, so that after the intelligent device finishes running according to the control instruction, send the device information to the cloud through the first target channel; The control module is further configured to receive the warning message sent by the cloud, where the warning message is the information generated by the cloud according to the device information, and the warning message includes warning parameters and the execution result of the control instruction sent by the user terminal, and the warning parameters are the critical device parameters required for the intelligent device to execute the program completely next time.

17. An electronic device, characterized in that, Including: At least one processor and a memory, where: The memory is used to store computer execution instructions; The at least one processor is configured to execute the computer-executable instructions stored in the memory, such that the at least one processor performs the method according to any one of claims 1 to 12.

18. A computer storage medium, characterized in that, Computer-executable instructions are stored in the computer storage medium, and when the computer-executable instructions are executed by a processor, they are used to implement the method according to any one of claims 1 to 12.

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