Data processing method and device for health care service request, storage medium and product

Abstract

The embodiment of the invention provides a health care service request data processing method and device, a storage medium and a product, which are applied to a first server side, and are used for determining a target health care service based on a health care service request of a user and user information; sending target service content corresponding to the target health care service to the second server based on received target service confirmation information sent by the client; the second server side is enabled to generate a target service protocol, and the second server side is enabled to receive service signing information which is sent by the client side and is generated when signing operation is carried out on the target service protocol; receiving service signing information sent by the second server, and verifying the service signing information to generate signing confirmation information; sending signing confirmation information to the second server side, so that the second server side sends target service content corresponding to the target health care service to the client side, and further providing the health care service to the user; and the problem of poor user experience is solved.

Description

Technical Field

[0001] This application relates to the field of computer technology, and in particular, to a data processing method, device, storage medium, and product for health care service requests. Background Art

[0002] With the development of insurance business and health care business, users are increasingly inclined to choose composite products based on the combination of insurance business and health care business, so as to enjoy insurance services and health care services.

[0003] In the prior art, after a user selects a composite product based on the combination of insurance business and health care business, when the user applies for a health care service, the user needs to send a health care service request to a first server on the insurance business side through a client on the user side. After the first server passes the verification, the client receives the verification information sent by the first server. Then, the client on the user side needs to combine the verification information and send a health care service request to a second server on the health care business side. After the second server passes the verification, the second server can send the health care service content corresponding to the health care service request to the client, so as to enable the user to enjoy the health care service.

[0004] In the prior art, since the user needs to send a health care service request multiple times through the client to enjoy the health care service, it causes the problem of poor user experience. Summary of the Invention

[0005] Embodiments of this application provide a data processing method, device, storage medium, and product for health care service requests to solve the problem of poor user experience.

[0006] In a first aspect, an embodiment of the present application provides a data processing method for a healthcare service request, which is applied to a first server and includes: receiving a healthcare service request sent by a client, where user information is carried in the healthcare service request; determining a plurality of candidate healthcare services from a plurality of healthcare services according to the healthcare service request; determining a target healthcare service from the plurality of candidate healthcare services according to the user information and the service information corresponding to each candidate healthcare service; sending target service to-be-confirmed information corresponding to the target healthcare service to the client, so that the client displays the target service to-be-confirmed information; receiving target service confirmation information sent by the client; where the target service confirmation information is generated by the client in response to a confirmation operation for the target service to-be-confirmed information; in response to the target service confirmation information, sending target service content corresponding to the target healthcare service to a second server, so that the second server generates a target service agreement according to the target service content and sends the target service agreement to the client, so that the client displays the target service agreement and generates service signing information when the client responds to a signing operation for the target service agreement and sends it to the second server; receiving the service signing information sent by the second server; performing verification processing on the service signing information according to the user information to generate signing confirmation information; sending the signing confirmation information to the client, so that the client displays the signing confirmation information; sending the signing confirmation information to the second server, so that the second server sends the target service content corresponding to the target healthcare service to the client according to the signing confirmation information.

[0007] In a possible implementation manner, the determining a target healthcare service from the plurality of candidate healthcare services according to the user information and the service information corresponding to each candidate healthcare service includes: inputting the user information into a pre-trained multimodal large model to output healthcare demand information; determining a target healthcare service from the plurality of candidate healthcare services according to the healthcare demand information and the service information corresponding to each candidate healthcare service.

[0008] In a possible implementation manner, the inputting the user information into a pre-trained multimodal large model to output healthcare demand information includes: obtaining at least two historical physical examination data of the user and historical behavior data within a preset time interval according to the user information; inputting the historical physical examination data and the corresponding physical examination time into the pre-trained multimodal large model to output user health information; inputting the historical behavior data and the corresponding occurrence time into the pre-trained multimodal large model to output behavior habit information; performing behavior feature analysis on the behavior habit information according to the user health information to obtain the healthcare demand information.

[0009] In a possible implementation manner, the behavior characteristic analysis of the behavior habit information according to the user health information to obtain the health care demand information includes: obtaining diet advice information, exercise advice information, and rest advice information according to the user health information; obtaining eating habit information, exercise habit information, and rest habit information according to the behavior habit information; obtaining first demand information according to the diet advice information and the eating habit information; obtaining second demand information according to the exercise advice information and the exercise habit information; obtaining third demand information according to the rest advice information and the rest habit information; and obtaining the health care demand information according to the first demand information, the second demand information, and the third demand information.

[0010] In a possible implementation manner, the input of the user information into a pre-trained multi-modal large model to output health care demand information includes: obtaining user residence information according to the user information; processing the user residence information according to a preset time interval to obtain residence change characteristic information; wherein, the residence change characteristic information is the change situation of the user's residence within the preset time interval; and inputting the residence change characteristic information into the pre-trained multi-modal large model to output health care demand information.

[0011] Second aspect, an embodiment of the present application provides a data processing method for a health care service request, which is applied to a second server and includes: receiving target service content corresponding to a target health care service sent by a first server; wherein the target service content is sent by the first server in response to target service confirmation information sent by a client; wherein the target service confirmation information is generated by the client in response to a confirmation operation for target service information to be confirmed; wherein the target service information to be confirmed is that the first server receives a health care service request sent by the client, and the health care service request carries user information; determining a plurality of candidate health care services from a plurality of health care services according to the health care service request; determining a target health care service from the plurality of candidate health care services according to the user information and service information corresponding to each candidate health care service; sending the target service information to be confirmed corresponding to the target health care service to the client so that the client displays it; generating a target service agreement according to the target service content; sending the target service agreement to the client so that the client displays the agreement content of the target service agreement; receiving service signing information sent by the client; wherein the service signing information is generated by the client in response to a signing operation for the target service agreement; sending the service signing information to the first server so that the first server; receiving signing confirmation information sent by the first server; wherein the signing confirmation information is generated by the first server through verification processing of the service signing information according to the user information; sending the target service content corresponding to the target health care service to the client according to the signing confirmation information.

[0012] Third aspect, an embodiment of the present application provides a data processing device for a health care service request, which is applied to a first server. The device includes:

[0013] A first receiving module, configured to receive a health care service request sent by a client, where the health care service request carries user information;

[0014] A first processing module, configured to determine a plurality of candidate health care services from a plurality of health care services according to the health care service request; and determine a target health care service from the plurality of candidate health care services according to the user information and service information corresponding to each candidate health care service;

[0015] A first sending module, configured to send the target service information to be confirmed corresponding to the target health care service to the client so that the client displays the target service information to be confirmed;

[0016] The first receiving module is further configured to receive target service confirmation information sent by the client; wherein the target service confirmation information is generated by the client in response to a confirmation operation on the target service to-be-confirmed information;

[0017] The first sending module is further configured to, in response to the target service confirmation information, send the target service content corresponding to the target health care service to the second server, so that the second server generates a target service agreement according to the target service content, and sends the target service agreement to the client, so that the client displays the target service agreement; and, when the client responds to the signing operation for the target service agreement, generates service signing information and sends it to the second server;

[0018] The first receiving module is further configured to receive the service signing information sent by the second server;

[0019] The first processing module is further configured to verify the service signing information according to the user information and generate signing confirmation information;

[0020] The first sending module is also used to send the signing confirmation information to the client so that the client displays the signing confirmation information; and send the signing confirmation information to the second server so that the second server sends the target service content corresponding to the target health care service to the client according to the signing confirmation information.

[0021] In a possible implementation, when determining a target health care service among the multiple health care services to be selected based on the user information and the service information corresponding to each health care service to be selected, the first processing module is specifically used to: input the user information into a pre-trained multimodal large model to output health care demand information; and determine a target health care service among the multiple health care services to be selected based on the health care demand information and the service information corresponding to each health care service to be selected.

[0022] In a possible embodiment, when the first processing module inputs the user information into the pre-trained multimodal big model and outputs the health care needs information, it is specifically used to: obtain at least two historical physical examination data of the user and historical behavior data within a preset time interval based on the user information; input the historical physical examination data and the corresponding physical examination time into the pre-trained multimodal big model, and output the user health information; input the historical behavior data and the corresponding occurrence time into the pre-trained multimodal big model, and output behavioral habit information; perform behavioral feature analysis on the behavioral habit information based on the user health information to obtain the health care needs information.

[0023] In a possible implementation, when the first processing module analyzes the behavioral characteristics of the behavior habit information based on the user health information to obtain the health care demand information, it is specifically used for: obtaining diet advice information, exercise advice information, and rest advice information according to the user health information; obtaining eating habit information, exercise habit information, and rest habit information according to the behavior habit information; obtaining first demand information according to the diet advice information and the eating habit information; obtaining second demand information according to the exercise advice information and the exercise habit information; obtaining third demand information according to the rest advice information and the rest habit information; and obtaining the health care demand information according to the first demand information, the second demand information, and the third demand information.

[0024] In a possible implementation, when the first processing module inputs the user information into a pre-trained multi-modal large model and outputs health care demand information, it is specifically used for: obtaining user residence information according to the user information; processing the user residence information according to a preset time interval to obtain residence change characteristic information; where the residence change characteristic information is the change situation of the user's residence within the preset time interval; and inputting the residence change characteristic information into the pre-trained multi-modal large model to output health care demand information.

[0025] Fourthly, an embodiment of the present application provides a data processing device for a health care service request, which is applied to a second server. The device includes:

[0026] A second receiving module, configured to receive the target service content corresponding to the target health care service sent by the first server; where the target service content is sent by the first server in response to the target service confirmation information sent by the client; where the target service confirmation information is generated by the client in response to a confirmation operation for the target service to be confirmed information; where the target service to be confirmed information is that the first server receives a health care service request sent by the client, and the health care service request carries user information; determining a plurality of candidate health care services from a plurality of health care services according to the health care service request; determining a target health care service from the plurality of candidate health care services according to the user information and the service information corresponding to each candidate health care service; and sending the target service to be confirmed information corresponding to the target health care service to the client for the client to display;

[0027] A second processing module, configured to generate a target service agreement according to the target service content;

[0028] A second sending module, configured to send the target service agreement to the client so that the client can display the agreement content of the target service agreement;

[0029] The second receiving module is further configured to receive service signing information sent by the client; wherein, the service signing information is generated by the client in response to a signing operation for the target service agreement.

[0030] The second sending module is further configured to send the service signing information to the first server.

[0031] The second receiving module is further configured to receive signing confirmation information sent by the first server; wherein, the signing confirmation information is generated by the first server through verifying and processing the service signing information according to the user information.

[0032] The second sending module is further configured to send the target service content corresponding to the target healthcare service to the client according to the signing confirmation information.

[0033] In a fifth aspect, an embodiment of the present application provides a first server, including: a memory, a processor;

[0034] The memory stores computer-executable instructions.

[0035] The processor executes the computer-executable instructions stored in the memory, so that the processor executes the above first aspect and / or various possible implementation manners of the first aspect.

[0036] In a sixth aspect, an embodiment of the present application provides a second server, including: a memory, a processor;

[0037] The memory stores computer-executable instructions.

[0038] The processor executes the computer-executable instructions stored in the memory, so that the processor executes the implementation manner of the above second aspect.

[0039] In a seventh aspect, an embodiment of the present application provides a computer-readable storage medium, in which computer-executable instructions are stored, and when the computer-executable instructions are executed by a processor, they are used to implement the above first aspect and / or various possible implementation manners of the first aspect, and to implement the implementation manner of the above second aspect.

[0040] In an eighth aspect, an embodiment of the present application provides a computer program product, including a computer program, and when the computer program is executed by a processor, it implements the above first aspect and / or various possible implementation manners of the first aspect, and implements the implementation manner of the above second aspect.

[0041] The data processing method, device, storage medium and product for health care service requests provided in the embodiments of the present application are applied to a first server end, where the first server end determines a target health care service based on a user's health care service request and user information; and then sends a target service content corresponding to the target health care service to a second server end based on the target service confirmation information received from the client; thereby enabling the second server end to generate a target service agreement and enable the second server end to receive the service signature information generated when the user signs the target service agreement and sent by the client; and then receiving the service signature information sent by the second server end, and verifying the service signature information based on the user information to generate signature confirmation information; and then sending the signature confirmation information to the client end so that the client end displays the signature confirmation information; synchronously or asynchronously sending the signature confirmation information to the second server end so that the second server end sends the target service content corresponding to the target health care service to the client end, thereby providing health care services to the user; that is, data docking is established between the first server end and the second server end, and confirmation of the target service to-be-confirmed information corresponding to the target health care service and verification of the service signature information are realized, thereby avoiding the situation where the user needs to send health care service requests through the client end multiple times in order to enjoy the health care service, thereby solving the problem of poor user experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0042] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and, together with the description, serve to explain the principles of the present application.

[0043] Figure 1 Schematic diagram of the application scenario of the data processing method for health care service requests provided in this application;

[0044] Figure 2 A flowchart of a method for processing data for health care service requests provided in one embodiment of the present application;

[0045] Figure 3 A flowchart of a method for processing data for health care service requests provided in another embodiment of the present application;

[0046] Figure 4 A schematic diagram of a multi-device interaction process of a method for processing data for health care service requests provided in an embodiment of the present application;

[0047] Figure 5 A schematic diagram of the structure of a data processing device for health care service requests provided in one embodiment of the present application;

[0048] Figure 6 A schematic diagram of the structure of a data processing device for health care service requests provided in another embodiment of the present application;

[0049] Figure 7Schematic structural diagram of the electronic device provided by this application.

[0050] Through the above-mentioned drawings, specific embodiments of this application have been shown, and more detailed descriptions will be provided later. These drawings and textual descriptions are not intended to limit the scope of the concept of this application in any way, but to illustrate the concept of this application to those skilled in the art by referring to specific embodiments. Specific embodiments

[0051] Here, exemplary embodiments will be described in detail, and examples are shown in the drawings. When the following description refers to the drawings, unless otherwise indicated, the same numbers in different drawings represent the same or similar elements. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with this application. On the contrary, they are merely examples of devices and methods consistent with some aspects of this application as detailed in the appended claims.

[0052] In the technical solution of this application, the collection, storage, use, processing, transmission, provision, and disclosure of user personal information and data involved comply with the provisions of relevant laws and regulations and do not violate public order and good customs.

[0053] It should be noted that the user information (including but not limited to user device information, user personal information, etc.) and data (including but not limited to data for analysis, stored data, displayed data, etc.) involved in this application are all information and data authorized by the user or fully authorized by all parties. The collection, use, and processing of relevant data need to comply with the relevant laws, regulations, and standards of the relevant region, and corresponding operation entrances are provided for the user to choose to authorize or refuse.

[0054] With the development of insurance business and health care business, users are increasingly inclined to choose composite products based on the combination of insurance business and health care business, so as to enjoy insurance services and health care services. In the prior art, after a user selects a composite product based on the combination of insurance business and health care business, when the user applies for health care services, it is necessary to send a health care service request from the client on the user side to the first server on the insurance business side. After the first server passes the verification, the client receives the verification information sent by the first server. Then, the client on the user side needs to combine the verification information and send a health care service request to the second server on the health care business side. After the second server passes the verification, the second server can send the health care service content corresponding to the health care service request to the client, so as to realize the user's enjoyment of health care services.

[0055] Combined with the above scenario, it can be seen that in the prior art, since the user needs to send a health care service request multiple times through the client to enjoy health care services, it leads to a problem of poor user experience.

[0056] The following specific embodiments describe in detail the technical solution of the present application and how the technical solution of the present application solves the above-mentioned technical problems. The following specific embodiments can be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments. The embodiments of the present application will be described below in conjunction with the accompanying drawings.

[0057] Figure 1 Schematic diagram of the application scenario of the data processing method for health care service requests provided in this application, such as Figure 1 As shown, the specific application scenario of the present application is a scenario in which a user applies for health care services through a client. The execution subject of the method provided in the embodiment of the present application can be an electronic control unit, an electronic device or a server. A first server is deployed in the server. The first server is used as the execution subject for explanation. The first server is deployed on the insurance business side. The first server on the insurance business side obtains the target service confirmation information corresponding to the target health care service by receiving the health care service request sent by the client based on the method provided in the embodiment of the present application, wherein the health care service request is generated by the client in response to the user's application for health care service; further, in response to the target service confirmation information, the target service content corresponding to the target health care service is sent to the second server on the health care service side, so that the second server determines the service signing information; further, the first server generates signing confirmation information based on the service signing information sent by the second server, and sends the signing confirmation information to the second server, so that the second server sends the target service content corresponding to the target health care service to the client.

[0058] Figure 2 This is a flowchart of a method for processing data for health care service requests provided in one embodiment of the present application. Figure 2 As shown, the execution subject of the data processing method for health care service requests provided in this embodiment can be an electronic control unit, an electronic device or a server. A first server is deployed in the server. For example, this embodiment is described with the first server as the execution subject of the method of this embodiment. The data processing method for health care service requests provided in this embodiment includes the following steps:

[0059] Step S101: receiving a health care service request sent by a client, wherein the health care service request carries user information.

[0060] Exemplarily, the first server is deployed on the insurance business side, and the first server is used to receive a health care service request sent by the client, wherein the health care service request includes user information, and the health care service request is generated by the client in response to the user's application for health care service.

[0061] Step S102: Determine multiple health care services to be selected from multiple health care services according to the health care service request.

[0062] Exemplarily, the first server obtains the corresponding health care service identifier according to the health care service request. Further, it matches the health care service identifier with multiple health care services to determine multiple candidate health care services. Specifically, for example, the health care service request is "Provide a nursing home with the dietary characteristics of Area A". Then, the first server can obtain the corresponding health care service identifiers "Dietary characteristics of Area A" and "Nursing home" according to the health care service request. Further, based on the above health care service identifiers, it can be matched with multiple health care services to determine the corresponding multiple candidate health care services, and each candidate health care service has at least the ability to provide a "nursing home with the dietary characteristics of Area A".

[0063] Step S103: Determine the target health care service from multiple candidate health care services according to the user information and the service information corresponding to each candidate health care service.

[0064] Exemplarily, the first server further obtains the user's demand for health care services based on the user information. Then, by calculating the similarity between the user's demand for health care services and the service information corresponding to each candidate health care service, the candidate health care service corresponding to the service information with the highest similarity to the user's demand for health care services is determined as the target health care service. Specifically, for example, based on the user information, it is determined that the user is an elderly person. Then, based on the fact that the user is an elderly person, the user's demand for health care services is obtained. For example, each candidate health care service has the ability to provide a "nursing home with the dietary characteristics of Area A". Further, the dietary characteristics corresponding to the service information of candidate health care service serv_1 are mainly for the elderly population, and the dietary characteristics corresponding to the service information of candidate health care service serv_2 are mainly for pregnant women and parturient women. Then, calculate the similarity between the service information of candidate health care service serv_1 and the user's demand for health care services, and the similarity between the service information of candidate health care service serv_2 and the user's demand for health care services respectively. Determine that the candidate health care service corresponding to the service information with the highest similarity to the user's demand for health care services is candidate health care service serv_1. Therefore, candidate health care service serv_1 is determined as the target health care service.

[0065] In a possible implementation manner, the specific implementation steps of step S103 include:

[0066] Step S1031: Input the user information into the pre-trained multimodal large model to output health care demand information.

[0067] Step S1032: Determine the target health care service from multiple candidate health care services according to the health care demand information and the service information corresponding to each candidate health care service.

[0068] Exemplarily, the first server inputs the user information into a pre-trained multimodal large model. The pre-trained multimodal large model processes the user information based on a preset prompt, and then can output corresponding healthcare demand information. Specifically, for example, the preset prompt is "Determine the gender of the user according to the user information, and determine the healthcare demand information required by the user based on the gender of the user". Then, the pre-trained multimodal large model can process the received user information according to the preset prompt and output corresponding healthcare demand information. Further, the first server determines the target healthcare service by calculating the similarity between the healthcare demand information and the service information corresponding to each candidate healthcare service, and determines the candidate healthcare service corresponding to the service information with the highest similarity to the healthcare demand information as the target healthcare service.

[0069] Further, in another possible implementation manner, the specific implementation steps of step S1031 include:

[0070] Step S1031A, obtain the user's residence information according to the user information.

[0071] Step S1031B, process the user's residence information according to a preset time interval to obtain residence change feature information; wherein, the residence change feature information is the change situation of the user's residence within the preset time interval.

[0072] Step S1031C, input the residence change feature information into a pre-trained multimodal large model and output healthcare demand information.

[0073] Exemplarily, the first server screens the user information to obtain the user's place of residence information; further, feature extraction is performed on the user's place of residence information according to a preset time interval, that is, the change situation of the user's place of residence within the preset time interval is obtained, that is, the place of residence change feature information is obtained; further, the place of residence change feature information is input into a pre-trained multi-modal large model, and the pre-trained multi-modal large model processes the place of residence change feature information based on a preset prompt word, and then the corresponding health care demand information can be output. Specifically, for example, the first server obtains the place of residence change feature information info_1 according to the user information of user_1, and the place of residence change feature information info_1 indicates that user_1 frequently changes the place of residence, such as changing across city domains; then, after inputting the place of residence change feature information info_1 into the pre-trained multi-modal large model, the pre-trained multi-modal large model processes the place of residence change feature information based on the preset prompt word, and then the corresponding health care demand information need_1 can be output. The health care demand information need_1 is that "in each city, the nursing home where user_1 lives is no more than a preset distance dist_1 from public transportation places such as stations and airports, so that when user_1 goes to other cities, user_1 can quickly reach the corresponding public transportation places"; the first server obtains the place of residence change feature information info_2 according to the user information of user_2, and the place of residence change feature information info_2 indicates that user_2 does not frequently change the place of residence, such as staying in city city_2 for a fixed period of up to half a year; then, after inputting the place of residence change feature information info_2 into the pre-trained multi-modal large model, the pre-trained multi-modal large model processes the place of residence change feature information based on the preset prompt word, and then the corresponding health care demand information need_2 can be output. The health care demand information need_2 is that "the nursing home where user_2 lives is far away from the noisy area, but no more than a preset distance dist_2 from public transportation places such as stations and airports, so that user_2 can stay away from the light pollution and noise of the city"; wherein, the preset distance dist_2 is greater than the preset distance dist_1, and the preset prompt word is "analyze the user's demand for the living environment of the nursing home based on the change situation of the user's place of residence within the preset time interval". The specific text content of the preset prompt word in the embodiments of the present application is not specifically limited.

[0074] Furthermore, in another possible implementation manner, the specific implementation steps of step S1031 include:

[0075] Step S10311, obtain at least two historical physical examination data of the user and historical behavior data within a preset time interval according to the user information.

[0076] Step S10312: Input the historical physical examination data and the corresponding physical examination time into the pre-trained multi-modal large model to output the user's health information.

[0077] Step S10313: Input the historical behavior data and the corresponding occurrence time into the pre-trained multi-modal large model to output the behavior habit information.

[0078] Step S10314: Conduct behavior feature analysis on the behavior habit information based on the user's health information to obtain the health care demand information.

[0079] Exemplarily, the first server screens the user information to obtain at least two historical physical examination data of the user and the historical behavior data within a preset time interval; then, by inputting the historical physical examination data and the corresponding physical examination time into the pre-trained multi-modal large model, the pre-trained multi-modal large model analyzes and processes the historical physical examination data according to the preset prompt words according to the physical examination time, obtains the user's health changes and the organs that may develop diseases that need attention, and then outputs the user's health information; by inputting the historical behavior data and the corresponding occurrence time into the pre-trained multi-modal large model, the pre-trained multi-modal large model analyzes and processes the historical behavior data according to the preset prompt words according to the occurrence time of the historical behavior, obtains the user's behavior habits, such as eating behavior habits and rest behavior habits, and then outputs the behavior habit information. Further, the first server conducts behavior feature analysis on the behavior habit information based on the user's health information. For example, if the user's health information indicates that the user has chronic gastritis and the behavior habit information indicates that the user has the habit of not having breakfast, the first server conducts behavior feature analysis based on the above information to obtain the health care demand information. For example, the health care demand information is "The nursing home has professional medical workers and is equipped with relevant nursing staff for the user to ensure that the user eats on time according to the doctor's advice"; in the steps of the embodiment of the present application, the user's health information and behavior habit information are obtained by calling the pre-trained multi-modal large model, and then the behavior features of the user are analyzed to obtain the health care demand information that meets the user's health needs, improving the user experience.

[0080] Further, in another possible implementation, the specific implementation steps of step S10314 include: obtaining diet advice information, exercise advice information, and rest advice information based on the user's health information; obtaining eating habit information, exercise habit information, and rest habit information based on the behavior habit information; obtaining the first demand information based on the diet advice information and the eating habit information; obtaining the second demand information based on the exercise advice information and the exercise habit information; obtaining the third demand information based on the rest advice information and the rest habit information; and obtaining the health care demand information based on the first demand information, the second demand information, and the third demand information. Specifically, for example, for the user's health information, analyze the reasons for the user's health problems from three aspects: diet, exercise, and rest, and then obtain the diet advice information, exercise advice information, and rest advice information; for the behavior habit information, analyze the user's behavior habits from three aspects: diet, exercise, and rest, and then obtain the eating habit information, exercise habit information, and rest habit information; further, conduct behavior feature analysis from three aspects: diet, exercise, and rest, that is, obtain the first demand information based on the diet advice information and the eating habit information; obtain the second demand information based on the exercise advice information and the exercise habit information; obtain the third demand information based on the rest advice information and the rest habit information; and then, summarize the first demand information, the second demand information, and the third demand information to obtain the health care demand information.

[0081] Step S104: Send the target service to-be-confirmed information corresponding to the target health care service to the client, so that the client displays the target service to-be-confirmed information.

[0082] Step S105: Receive the target service confirmation information sent by the client; where the target service confirmation information is generated by the client in response to the confirmation operation for the target service to-be-confirmed information.

[0083] Exemplarily, after determining the target health care service, the first server generates the target service to-be-confirmed information according to the target health care service, and then sends the target service to-be-confirmed information to the client, so that the client displays the target service to-be-confirmed information; after the client displays the target service to-be-confirmed information, if the client responds to the user's confirmation operation for the target service to-be-confirmed information, the corresponding target service confirmation information is generated; further, the first server receives the target service confirmation information sent by the client.

[0084] Step S106: In response to the target service confirmation information, send the target service content corresponding to the target health care service to the second server, so that the second server generates a target service agreement according to the target service content, and sends the target service agreement to the client, so that the client displays the target service agreement, and generates a service signature information when the client responds to the user's signature operation for the target service agreement, and sends it to the second server.

[0085] Step S107: Receive the service signature information sent by the second server.

[0086] Exemplarily, in response to the target service confirmation information, the first server generates target service content according to the target health care service, and sends the target service content to the second server, so that the second server generates a target service agreement according to the target service content, and sends the target service agreement to the client, so that the client displays the target service agreement, and generates service signature information when the client responds to the signing operation for the target service agreement, and sends it to the second server; thereby enabling the first server to receive the service signature information sent by the second server; wherein, the signing operation of the user for the target service agreement includes the signing operation of the user's name, fingerprint verification and identification operation, and face verification and identification operation.

[0087] Step S108: Verify and process the service signature information according to the user information to generate a signature confirmation information.

[0088] Step S109: Send the signature confirmation information to the client, so that the client displays the signature confirmation information.

[0089] Step S110: Send the signature confirmation information to the second server, so that the second server sends the target service content corresponding to the target health care service to the client according to the signature confirmation information.

[0090] Exemplarily, the first server verifies and processes the service signature information according to the user information to confirm that the signing operation is performed by the user, and then generates the signature confirmation information. Further, after generating the signature confirmation information, the first server sends the signature confirmation information to the client, so that the client displays the signature confirmation information; the first server sends the signature confirmation information to the second server, so that the second server sends the target service content corresponding to the target health care service to the client according to the signature confirmation information.

[0091] In the steps of this embodiment, verifying and processing the service signature information through the user information improves the security of data processing, and after the verification is passed, the signature confirmation information is sent to the client, so that the user receives the verification passed information in time, improving the user experience.

[0092] The method provided in this embodiment is applied to the first server. The first server determines the target health care service based on the user's health care service request and user information. Then, based on the target service confirmation information sent by the client, it sends the target service content corresponding to the target health care service to the second server. Further, it enables the second server to generate a target service agreement and enables the second server to receive the service signature information generated when the client performs a signature operation on the target service agreement. Then, it receives the service signature information sent by the second server and verifies the service signature information based on the user information to generate a signature confirmation information. Then, it sends the signature confirmation information to the client to enable the client to display the signature confirmation information. Synchronously or asynchronously, it sends the signature confirmation information to the second server to enable the second server to send the target service content corresponding to the target health care service to the client, thereby realizing providing health care services to the user. That is, it establishes the data docking between the first server and the second server, realizes the confirmation of the target service information to be confirmed corresponding to the target health care service and the verification and processing of the service signature information, avoiding the situation that the user needs to send health care service requests through the client multiple times to enjoy health care services, and solving the problem of poor user experience.

[0093] Figure 3 The flowchart of the data processing method for the health care service request provided in another embodiment of this application is as Figure 3 shown. The execution subject of the data processing method for the health care service request provided in this embodiment can be an electronic control unit, an electronic device or a server. The second server is deployed in the server. Exemplarily, the second server is used as the execution subject of the method in this embodiment for description. The data processing method for the health care service request provided in this embodiment includes the following steps:

[0094] Step S201, receive the target service content corresponding to the target health care service sent by the first server; wherein the target service content is sent by the first server in response to the target service confirmation information sent by the client; wherein the target service confirmation information is generated by the client in response to the confirmation operation on the target service information to be confirmed; wherein the target service information to be confirmed is that the first server receives the health care service request sent by the client, and the health care service request carries user information; according to the health care service request, determine multiple candidate health care services from multiple health care services; according to the user information and the service information corresponding to each candidate health care service, determine the target health care service among the multiple candidate health care services; send the target service information to be confirmed corresponding to the target health care service to the client to enable the client to display it.

[0095] Exemplarily, the second server is configured to receive the target service content corresponding to the target health care service; wherein, the target service content is confirmed and sent by the first server based on the target service confirmation information, and the target service confirmation information is generated by the client in response to the user's confirmation operation on the target service to-be-confirmed information and sent to the first server; further, the target service to-be-confirmed information is sent by the first server to the client for the client to display; still further, the implementation manner for the first server to determine the target service to-be-confirmed information is the same as that of steps S101 - S104 in the embodiment shown in this application Figure 2 and will not be elaborated herein one by one.

[0096] Step S202: Generate a target service agreement according to the target service content.

[0097] Step S203: Send the target service agreement to the client so that the client can display the agreement content of the target service agreement.

[0098] Step S204: Receive the service signature information sent by the client; wherein, the service signature information is generated by the client in response to the signing operation on the target service agreement.

[0099] Exemplarily, the second server generates a target service agreement to be signed and confirmed by the user according to the target service content corresponding to the target health care service; then, the second server sends the target service agreement to the client so that the client can display the agreement content of the target service agreement; then, the client generates service signature information in response to the user's signing operation on the target service agreement; then, the second server receives the service signature information sent by the client.

[0100] Step S205: Send the service signature information to the first server.

[0101] Step S206: Receive the signature confirmation information sent by the first server; wherein, the signature confirmation information is generated by the first server through verifying and processing the service signature information according to the user information.

[0102] Step S207: Send the target service content corresponding to the target health care service to the client according to the signature confirmation information.

[0103] Exemplarily, after receiving the service signature information, the second server stores and backs up the service signature information, and sends the service signature information to the first server so that the first server can verify and process the service signature information according to the user information to generate the signature confirmation information; then the second server receives the signature confirmation information sent by the first server, and sends the target service content corresponding to the target health care service to the client according to the signature confirmation information.

[0104] Figure 4 This is a schematic diagram of the multi-device interaction process of a data processing method for a health care service request provided by an embodiment of the present application. As Figure 4 shown, the multi-devices include a client, a first server, and a second server. The multi-device interaction process includes:

[0105] S1: The client generates a health care service request in response to a user's application for a health care service.

[0106] S2: The client sends the health care service request to the first server, where the user information is carried in the health care service request.

[0107] S3: The first server determines multiple candidate health care services from multiple health care services according to the health care service request.

[0108] S4: The first server determines a target health care service from the multiple candidate health care services according to the user information and the service information corresponding to each candidate health care service.

[0109] S5: The first server sends the target service to-be-confirmed information corresponding to the target health care service to the client.

[0110] S6: The client displays the target service to-be-confirmed information and generates target service confirmation information in response to a confirmation operation on the target service to-be-confirmed information.

[0111] S7: The client sends the target service confirmation information to the first server.

[0112] S8: In response to the target service confirmation information, the first server sends the target service content corresponding to the target health care service to the second server.

[0113] S9: The second server generates a target service agreement according to the target service content and sends the target service agreement to the client.

[0114] S10: The client displays the target service agreement and generates service signing information when the client responds to an operation of signing the target service agreement.

[0115] S11: The client sends the service signing information to the second server.

[0116] S12: The second server sends the service signing information to the first server.

[0117] S13: The first server verifies and processes the service signing information according to the user information and generates signing confirmation information.

[0118] S14: The first server sends the signing confirmation information to the client.

[0119] S15: The client displays the signing confirmation information.

[0120] S16: The first server sends the signing confirmation information to the second server.

[0121] S17: The second server sends the target service content corresponding to the target healthcare service to the client according to the signing confirmation information.

[0122] The specific implementation manner of the multi-device interaction process in this embodiment is similar to the implementation principle and technical effect of the steps of the method embodiment shown in Figure 2 and will not be elaborated here.

[0123] Figure 5 FIG. is a schematic structural diagram of a data processing device for a healthcare service request provided by an embodiment of the present application. As Figure 5 shown, the data processing device 3 for a healthcare service request provided in this embodiment is applied to the first server and includes:

[0124] A first receiving module 31, configured to receive a healthcare service request sent by a client, where user information is carried in the healthcare service request;

[0125] A first processing module 32, configured to determine multiple candidate healthcare services from multiple healthcare services according to the healthcare service request; and determine a target healthcare service from the multiple candidate healthcare services according to the user information and the service information corresponding to each candidate healthcare service;

[0126] A first sending module 33, configured to send the target service to-be-confirmed information corresponding to the target healthcare service to the client, so that the client displays the target service to-be-confirmed information;

[0127] The first receiving module 31 is further configured to receive the target service confirmation information sent by the client; wherein, the target service confirmation information is generated by the client in response to a confirmation operation for the target service to-be-confirmed information;

[0128] The first sending module 33 is further configured to, in response to the target service confirmation information, send the target service content corresponding to the target healthcare service to the second server, so that the second server generates a target service agreement according to the target service content and sends the target service agreement to the client, so that the client displays the target service agreement, and generates service signing information when the client responds to a signing operation for the target service agreement, and sends the service signing information to the second server;

[0129] The first receiving module 31 is further configured to receive the service signing information sent by the second server;

[0130] The first processing module 32 is further configured to perform verification processing on the service signing information according to the user information to generate signing confirmation information;

[0131] The first sending module 33 is further configured to send the signing confirmation information to the client to enable the client to display the signing confirmation information; and send the signing confirmation information to the second server to enable the second server to send the target service content corresponding to the target health care service to the client according to the signing confirmation information.

[0132] In a possible implementation manner, when the first processing module 32 determines the target health care service from multiple candidate health care services according to the user information and the service information corresponding to each candidate health care service, it is specifically configured to: input the user information into a pre-trained multimodal large model to output health care demand information; and determine the target health care service from multiple candidate health care services according to the health care demand information and the service information corresponding to each candidate health care service.

[0133] In a possible implementation manner, when the first processing module 32 inputs the user information into a pre-trained multimodal large model to output health care demand information, it is specifically configured to: obtain at least two historical physical examination data of the user and historical behavior data within a preset time interval according to the user information; input the historical physical examination data and the corresponding physical examination time into the pre-trained multimodal large model to output user health information; input the historical behavior data and the corresponding occurrence time into the pre-trained multimodal large model to output behavior habit information; and perform behavior feature analysis on the behavior habit information according to the user health information to obtain health care demand information.

[0134] In a possible implementation manner, when the first processing module 32 performs behavior feature analysis on the behavior habit information according to the user health information to obtain health care demand information, it is specifically configured to: obtain diet advice information, exercise advice information, and rest advice information according to the user health information; obtain eating habit information, exercise habit information, and rest habit information according to the behavior habit information; obtain first demand information according to the diet advice information and the eating habit information; obtain second demand information according to the exercise advice information and the exercise habit information; obtain third demand information according to the rest advice information and the rest habit information; and obtain health care demand information according to the first demand information, the second demand information, and the third demand information.

[0135] In a possible implementation manner, when the first processing module 32 inputs the user information into a pre-trained multimodal large model to output health care demand information, it is specifically configured to: obtain the user's place of residence information according to the user information; process the user's place of residence information according to a preset time interval to obtain place of residence change feature information, where the place of residence change feature information is the change situation of the user's place of residence within the preset time interval; and input the place of residence change feature information into the pre-trained multimodal large model to output health care demand information.

[0136] The first receiving module 31, the first processing module 32 and the first sending module 33 are connected in sequence. The data processing device 3 for health care service request provided in this embodiment can execute the following steps: Figure 2 The technical solution of the method embodiment shown has similar implementation principles and technical effects, which will not be repeated here.

[0137] Figure 6 A structural diagram of a data processing device for health care service requests provided in another embodiment of the present application is shown as follows: Figure 6 As shown, the data processing device 4 for health care service request provided in this embodiment is applied to the second server, including:

[0138] The second receiving module 41 is used to receive the target service content corresponding to the target health care service sent by the first server; wherein the target service content is sent by the first server in response to the target service confirmation information sent by the client; wherein the target service confirmation information is generated by the client in response to the confirmation operation for the target service to-be-confirmed information; wherein the target service to-be-confirmed information is the health care service request sent by the client received by the first server, wherein the health care service request carries user information; according to the health care service request, multiple health care services to be selected are determined from multiple health care services; according to the user information and the service information corresponding to each to-be-selected health care service, a target health care service is determined from the multiple to-be-selected health care services; the target service to-be-confirmed information corresponding to the target health care service is sent to the client so that the client displays it;

[0139] The second processing module 42 is used to generate a target service agreement according to the target service content;

[0140] The second sending module 43 is used to send the target service agreement to the client so that the client displays the agreement content of the target service agreement;

[0141] The second receiving module 41 is further configured to receive service signing information sent by the client; wherein the service signing information is generated by the client in response to a signing operation for a target service agreement;

[0142] The second sending module 43 is further used to send the service signing information to the first server;

[0143] The second receiving module 41 is further configured to receive the signature confirmation information sent by the first server; wherein the signature confirmation information is generated by the first server verifying the service signature information according to the user information;

[0144] The second sending module 43 is further configured to send the target service content corresponding to the target health care service to the client according to the signed confirmation information.

[0145] The second receiving module 41, the second processing module 42 and the second sending module 43 are connected in sequence. The data processing device 4 for health care service request provided in this embodiment can execute the following steps: Figure 3 The technical solution of the method embodiment shown has similar implementation principles and technical effects, which will not be repeated here.

[0146] Figure 7 This is a schematic diagram of the structure of the electronic device provided in this application. Figure 7 As shown, the electronic device 50 provided in this embodiment includes: at least one processor 501 and a memory 502. Optionally, the device 50 further includes a communication component 503. The processor 501, the memory 502 and the communication component 503 are connected via a bus 504.

[0147] In a specific implementation process, at least one processor 501 executes the computer-executable instructions stored in the memory 502, so that the at least one processor 501 performs the above method.

[0148] The specific implementation process of the processor 501 can be found in the above method embodiment. Its implementation principle and technical effects are similar and will not be repeated here in this embodiment.

[0149] In the above embodiments, it should be understood that the processor may be a central processing unit (CPU), other general-purpose processors, digital signal processors (DSP), application-specific integrated circuits (ASICs), etc. A general-purpose processor may be a microprocessor or any conventional processor. The steps of the method disclosed in the present invention may be directly executed by a hardware processor or by a combination of hardware and software modules within the processor.

[0150] The memory may include random access memory (RAM) and may also include non-volatile memory (NVM), such as at least one disk storage.

[0151] The bus can be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, an Extended Industry Standard Architecture (EISA) bus, etc. The bus can be divided into an address bus, a data bus, a control bus, etc. For the sake of convenience of representation, the buses in the drawings of the present application are not limited to only one bus or one type of bus.

[0152] The present application also provides a computer program product, including a computer program, which implements the above method when executed by a processor.

[0153] The present application also provides a computer-readable storage medium, in which computer-executable instructions are stored, and when the processor executes the computer-executable instructions, the above method is implemented.

[0154] The above-mentioned readable storage medium can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as a static random access memory (SRAM), an electrically erasable programmable read-only memory (EEPROM), an erasable programmable read-only memory (EPROM), a programmable read-only memory (PROM), a read-only memory (ROM), a magnetic memory, a flash memory, a magnetic disk or an optical disc. The readable storage medium can be any available medium accessible by a general-purpose or special-purpose computer.

[0155] An exemplary readable storage medium is coupled to the processor, so that the processor can read information from the readable storage medium and write information to the readable storage medium. Of course, the readable storage medium can also be a component of the processor. The processor and the readable storage medium can be located in an Application Specific Integrated Circuit (ASIC). Of course, the processor and the readable storage medium can also exist as discrete components in a device.

[0156] The division of units is only a logical function division. In actual implementation, there can be other division methods. For example, multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the displayed or discussed coupling or direct coupling or communication connection between each other can be through some interfaces, and the indirect coupling or communication connection of devices or units can be in an electrical, mechanical or other forms.

[0157] The unit described as a separating component may or may not be physically separated. The component shown as a unit may or may not be a physical unit, that is, it may be located in one place or distributed over multiple network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0158] In addition, each functional unit in various embodiments of the present invention may be integrated in a processing unit, may exist physically alone for each unit, or two or more units may be integrated in one unit.

[0159] If the function is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on such an understanding, the technical solution of the present invention, in essence, or the part that contributes to the prior art, or a part of this technical solution, can be embodied in the form of a software product. This computer software product is stored in a storage medium and includes several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute all or part of the steps of the methods in various embodiments of the present invention. The aforementioned storage medium includes: USB flash drives, mobile hard disks, read-only memories (ROM, Read-Only Memory), random access memories (RAM, Random Access Memory), magnetic disks, or optical disks and other various media that can store program codes.

[0160] Those of ordinary skill in the art can understand that all or part of the steps of implementing the above method embodiments can be completed by hardware related to program instructions. The aforementioned program can be stored in a computer-readable storage medium. When the program is executed, it executes the steps including the above method embodiments; and the aforementioned storage medium includes: ROM, RAM, magnetic disks, or optical disks and other various media that can store program codes.

[0161] Finally, it should be noted that: After considering the specification and practicing the invention disclosed herein, those skilled in the art will easily think of other implementation schemes of the present invention. The present invention aims to cover any variations, uses, or adaptive changes of the present invention. These variations, uses, or adaptive changes follow the general principles of the present invention and include common general knowledge or conventional technical means in the technical field not disclosed in the present invention. It is not limited to the precise structure already described and shown in the drawings, and various modifications and changes can be made without departing from its scope. The scope of the present invention is only limited by the appended claims.

Claims

1. A data processing method for a health and wellness service request, characterized in that, Applied to the first server, the method includes: Receiving a health care service request sent by a client, where the user information is carried in the health care service request; Determining multiple candidate health care services from multiple health care services according to the health care service request; Determining a target health care service from the multiple candidate health care services according to the user information and the service information corresponding to each candidate health care service; Sending the target service to-be-confirmed information corresponding to the target health care service to the client, so that the client displays the target service to-be-confirmed information; Receiving the target service confirmation information sent by the client; wherein, the target service confirmation information is generated by the client in response to a confirmation operation for the target service to-be-confirmed information; In response to the target service confirmation information, sending the target service content corresponding to the target health care service to the second server, so that the second server generates a target service agreement according to the target service content and sends the target service agreement to the client, so that the client displays the target service agreement and generates service signing information when the client responds to a signing operation for the target service agreement and sends it to the second server; Receiving the service signing information sent by the second server; Performing verification processing on the service signing information according to the user information to generate a signing confirmation information; Sending the signing confirmation information to the client, so that the client displays the signing confirmation information; Sending the signing confirmation information to the second server, so that the second server sends the target service content corresponding to the target health care service to the client according to the signing confirmation information.

2. The method according to claim 1, characterized in that, The determining a target health care service from the multiple candidate health care services according to the user information and the service information corresponding to each candidate health care service includes: Inputting the user information into a pre-trained multi-modal large model to output health care demand information; Determining a target health care service from the multiple candidate health care services according to the health care demand information and the service information corresponding to each candidate health care service.

3. The method according to claim 2, characterized in that, The inputting the user information into a pre-trained multi-modal large model to output health care demand information includes: Obtaining at least two historical physical examination data of the user and historical behavior data within a preset time interval according to the user information; Inputting the historical physical examination data and the corresponding physical examination time into the pre-trained multi-modal large model to output user health information; Inputting the historical behavior data and the corresponding occurrence time into the pre-trained multi-modal large model to output behavior habit information; Performing behavior feature analysis on the behavior habit information according to the user health information to obtain the health care demand information.

4. The method according to claim 3, wherein The performing behavior feature analysis on the behavior habit information according to the user health information to obtain the health care demand information includes: Obtaining diet advice information, exercise advice information and rest advice information according to the user health information; Obtaining eating habit information, exercise habit information and rest habit information according to the behavior habit information; Obtain the first demand information according to the diet advice information and the eating habit information; Obtain the second demand information according to the exercise advice information and the exercise habit information; Obtain the third demand information according to the rest advice information and the rest habit information; Obtain the health care demand information according to the first demand information, the second demand information and the third demand information.

5. The method according to claim 2, wherein The outputting the health care demand information by inputting the user information into the pre-trained multi-modal large model includes: Obtain the user's place of residence information according to the user information; Process the user's place of residence information according to a preset time interval to obtain the place of residence change feature information; wherein, the place of residence change feature information is the change situation of the user's place of residence within the preset time interval; Input the place of residence change feature information into the pre-trained multi-modal large model to output the health care demand information.

6. A data processing method for a health and wellness service request, characterized in that, When applied to the second server, the method includes: Receive the target service content corresponding to the target health care service sent by the first server; wherein the target service content is sent by the first server in response to the target service confirmation information sent by the client; wherein the target service confirmation information is generated by the client in response to the confirmation operation for the target service to be confirmed information; wherein the target service to be confirmed information is that the first server receives the health care service request sent by the client, and the health care service request carries user information; according to the health care service request, determine multiple candidate health care services from multiple health care services; according to the user information and the service information corresponding to each candidate health care service, determine the target health care service among the multiple candidate health care services; send the target service to be confirmed information corresponding to the target health care service to the client for the client to display; Generate a target service agreement according to the target service content; Send the target service agreement to the client so that the client can display the agreement content of the target service agreement; Receive the service signing information sent by the client; wherein, the service signing information is generated by the client in response to the signing operation for the target service agreement; Send the service signing information to the first server so that the first server; Receive the signing confirmation information sent by the first server; wherein, the signing confirmation information is generated by the first server through verifying and processing the service signing information according to the user information; Send the target service content corresponding to the target health care service to the client according to the signing confirmation information.

7. A data processing device for a health care service request, characterized in that, When applied to the first server, the device includes: A first receiving module, configured to receive the health care service request sent by the client, where the health care service request carries user information; A first processing module, configured to determine multiple candidate health care services from multiple health care services according to the health care service request; and determine the target health care service among the multiple candidate health care services according to the user information and the service information corresponding to each candidate health care service; A first sending module, configured to send the target service to-be-confirmed information corresponding to the target health care service to the client, so that the client displays the target service to-be-confirmed information; The first receiving module is further configured to receive the target service confirmation information sent by the client; wherein, the target service confirmation information is generated by the client in response to a confirmation operation on the target service to-be-confirmed information; The first sending module is further configured to, in response to the target service confirmation information, send the target service content corresponding to the target health care service to a second server, so that the second server generates a target service agreement according to the target service content, and sends the target service agreement to the client, so that the client displays the target service agreement, and generates service signing information when the client responds to a signing operation on the target service agreement, and sends the service signing information to the second server; The first receiving module is further configured to receive the service signing information sent by the second server; The first processing module is further configured to perform verification processing on the service signing information according to the user information to generate signing confirmation information; The first sending module is further configured to send the signing confirmation information to the client, so that the client displays the signing confirmation information; and send the signing confirmation information to the second server, so that the second server sends the target service content corresponding to the target health care service to the client according to the signing confirmation information.

8. A data processing device for a health care service request, characterized in that, Applied to a second server, the apparatus includes: A second receiving module, configured to receive the target service content corresponding to the target health care service sent by a first server; wherein the target service content is sent by the first server in response to the target service confirmation information sent by the client; wherein the target service confirmation information is generated by the client in response to a confirmation operation on the target service to-be-confirmed information; wherein the target service to-be-confirmed information is that the first server receives a health care service request sent by the client, and the health care service request carries user information; according to the health care service request, determining a plurality of candidate health care services from a plurality of health care services; according to the user information and the service information corresponding to each candidate health care service, determining a target health care service from the plurality of candidate health care services; and sending the target service to-be-confirmed information corresponding to the target health care service to the client, so that the client displays it; A second processing module, configured to generate a target service agreement according to the target service content; A second sending module, configured to send the target service agreement to the client, so that the client displays the agreement content of the target service agreement; The second receiving module is further configured to receive the service signing information sent by the client; wherein, the service signing information is generated by the client in response to a signing operation on the target service agreement; The second sending module is further configured to send the service signing information to the first server; The second receiving module is further configured to receive the signature confirmation information sent by the first server; wherein the signature confirmation information is generated by the first server verifying the service signature information according to the user information; The second sending module is further used to send the target service content corresponding to the target health care service to the client according to the signing confirmation information.

9. A first server, characterized in that, include: a processor, and a memory communicatively connected to the processor; The memory stores computer-executable instructions; The processor executes the computer-executable instructions stored in the memory to implement the method according to any one of claims 1 to 5.

10. A second server, characterized in that, include: a processor, and a memory communicatively connected to the processor; The memory stores computer-executable instructions; The processor executes the computer-executable instructions stored in the memory to implement the method according to claim 6.

11. A computer-readable storage medium, characterized in that, The computer-readable storage medium stores computer-executable instructions, which are used to implement the method according to any one of claims 1 to 5 and the method according to claim 6 when executed by a processor.

12. A computer program product, characterized in that, The invention comprises a computer program, which implements the method according to any one of claims 1 to 5 and the method according to claim 6 when the computer program is executed by a processor.

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