System and method for intelligent sales and readable storage medium

Abstract

The invention discloses a system and method for intelligent sales and a readable storage medium. The system comprises an order sales module, an after-sales management module and a settlement management module, wherein the order sales module, the after-sales management module and the settlement management module are mutually connected; wherein the order sales module is used for receiving a preliminary order of an external system; combining and synchronizing the preliminary orders to obtain a synchronous order; the after-sales management module is used for generating after-sales information of the synchronous order, associating the after-sales information with the synchronous order, and executing after-sales service of the synchronous order; and the settlement management module is used for carrying out settlement on sales of the synchronous order and the after-sales service so as to generate a settlement report. According to the system, repeated operation during sales can be reduced, human errors are reduced, and the sales efficiency and accuracy are improved.

Description

Technical Field

[0001] The present disclosure generally relates to the field of data processing technology. More specifically, the present disclosure relates to a system and method for intelligent sales and a readable storage medium. Background Art

[0002] A sales system is a comprehensive management tool or platform that integrates a company's sales processes, resources, and data.

[0003] In traditional sales systems, order sales, after-sales service, and settlement processes are handled across multiple platforms. This can lead to data desynchronization and potentially duplicate operations. Furthermore, sales are often performed manually using the sales system, which can easily lead to human error.

[0004] In view of this, there is an urgent need to provide a solution for intelligent sales in order to reduce duplication of operations, reduce human errors, and improve sales efficiency and accuracy. Summary of the Invention

[0005] In order to at least solve one or more technical problems mentioned above, the present disclosure proposes solutions for smart sales in multiple aspects.

[0006] In a first aspect, the present disclosure provides a system for intelligent sales, comprising an order sales module, an after-sales management module and a settlement management module, wherein the order sales module, the sales management module and the after-sales management module are interconnected; wherein the order sales module is used to receive orders from an external system; and to merge and synchronize the orders; the after-sales management module is used to generate after-sales information of the order, associate the after-sales information with the order, and perform after-sales business of the order; the settlement management module is used to settle the sales of the order to generate a settlement report.

[0007] In a second aspect, the present disclosure provides a method for intelligent sales, comprising: receiving orders from an external system using an order sales module; merging and synchronizing the orders; generating after-sales information of the orders using an after-sales management module, associating the after-sales information with the orders, and executing the after-sales business of the orders; and settling the sales of the orders using a settlement management module to generate a settlement report.

[0008] In a third aspect, the present disclosure provides a computer-readable storage medium having stored thereon a computer program for smart sales, and when the computer program is executed by a processor, the method described in the first aspect is implemented.

[0009] Through the system for intelligent sales provided above, the disclosed embodiments utilize an order sales module, an after-sales management module, and a settlement management module to synchronize the sales, after-sales, and settlement of orders, thereby reducing sales information asynchrony and duplication of operations. Furthermore, the full sales process is performed by a machine, which reduces human error. Therefore, the disclosed embodiments provide a system for intelligent sales that can improve sales efficiency and accuracy. BRIEF DESCRIPTION OF THE DRAWINGS

[0010] The above and other objects, features and advantages of the exemplary embodiments of the present disclosure will become readily understood by reading the detailed description below with reference to the accompanying drawings. In the accompanying drawings, several embodiments of the present disclosure are shown in an illustrative and non-limiting manner, and the same or corresponding reference numerals represent the same or corresponding parts, wherein:

[0011] Figure 1 An exemplary block diagram of a system for intelligent sales according to some embodiments of the present disclosure is shown;

[0012] Figure 2 An exemplary block diagram of an order sales module according to some embodiments of the present disclosure is shown;

[0013] Figure 3 An exemplary flow chart of the method for intelligent sales according to an embodiment of the present disclosure is shown. DETAILED DESCRIPTION

[0014] The following will clearly and completely describe the technical solutions in the embodiments of this disclosure in conjunction with the accompanying drawings. Obviously, the described embodiments are only part of the embodiments of this disclosure, not all of them. Based on the embodiments of this disclosure, all other embodiments obtained by those skilled in the art without creative work are within the scope of protection of this disclosure.

[0015] It should be understood that the terms “include” and “comprising” used in the specification and claims of the present disclosure indicate the presence of described features, integers, steps, operations, elements and / or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components and / or collections thereof.

[0016] It should also be understood that the terminology used in this disclosure is for the purpose of describing specific embodiments only and is not intended to limit the disclosure. As used in this disclosure and the claims, the singular forms "a," "an," and "the" are intended to include the plural forms unless the context clearly indicates otherwise. It should be further understood that the term "and / or" as used in this disclosure and the claims refers to any and all possible combinations of one or more of the associated listed items, including and including these combinations.

[0017] As used in this specification and claims, the term "if" can be interpreted as "when" or "upon" or "in response to determining" or "in response to detecting," depending on the context. Similarly, the phrase "if it is determined" or "if [described condition or event] is detected" can be interpreted as meaning "upon determination" or "in response to determining" or "upon detection of [described condition or event]" or "in response to detecting [described condition or event]," depending on the context.

[0018] Example application scenarios.

[0019] In traditional sales systems, order sales, after-sales service, and settlement processes are handled across multiple platforms. This can lead to data desynchronization and potentially duplicate operations. Furthermore, sales are often performed manually using the sales system, which can easily lead to human error.

[0020] Example application scenarios.

[0021] In view of this, the disclosed embodiments provide a solution for intelligent sales. This solution uses an order sales module, an after-sales management module, and a settlement management module to synchronize the sales, after-sales, and settlement of orders. This reduces sales information asynchrony and duplicate operations. Furthermore, the full sales process is performed by a machine, which reduces human error. Therefore, the intelligent sales system provided by the disclosed embodiments can improve sales efficiency and accuracy.

[0022] The specific embodiments of the present disclosure are described in detail below with reference to the accompanying drawings.

[0023] Figure 1 An exemplary block diagram of a system for intelligent sales according to some embodiments of the present disclosure is shown.

[0024] As shown in the figure, the intelligent sales system 100 includes an order sales module 110, an after-sales management module 120, and a settlement management module 130, wherein the order sales module 110, after-sales management module 120, and settlement management module 130 are interconnected. The order sales module 110 is used to receive preliminary orders from external systems and merge and synchronize preliminary orders to obtain synchronized orders. The after-sales management module 120 is used to generate after-sales information for synchronized orders, associate the after-sales information with synchronized orders, and perform after-sales services for synchronized orders. The settlement management module 130 is used to settle sales of synchronized orders and generate settlement reports.

[0025] It should be noted that the various modules mentioned above can be either virtual modules or physical components, such as specific circuits.

[0026] In the system 100 for intelligent sales provided in the present application, the order sales module 110, the after-sales management module 120 and the settlement management module 130 can directly transmit and interact with data, and can be executed simultaneously to realize their respective functions.

[0027] The external system refers to any system outside the system 100 for intelligent sales, and the preliminary order of the external system refers to an order submitted by the external system to the system 100 for intelligent sales. In some embodiments, the external system refers to a purchasing department in an enterprise or organization.

[0028] In some embodiments, the order sales module can receive preliminary orders from one or more external systems. These received preliminary orders can be sent to multiple other modules or systems, which then perform corresponding purchases, sales, and receipts based on the same preliminary orders. The order sales module can merge and synchronize preliminary orders from multiple modules or systems, thereby synchronizing orders across these modules or systems. These merged and synchronized preliminary orders are referred to as "synchronized orders." This prevents the occurrence of out-of-sync orders across different modules or systems.

[0029] In some embodiments, after the corresponding purchase, sale, receipt, and purchase of synchronized orders, the after-sales management module is also responsible for the after-sales service of the synchronized orders. The after-sales information of the synchronized orders refers to information such as the name, quantity, and type of items in the synchronized orders that require after-sales service. The after-sales management module is used to generate after-sales information for synchronized orders and associate the after-sales information with the corresponding synchronized orders to avoid mismatching of after-sales information and orders. The after-sales management module can perform after-sales services for synchronized orders, such as returning or exchanging goods involved in the order.

[0030] The "settlement report" mentioned above refers to a formal document that systematically records and verifies the cash flow, cost accounting, and financial reconciliation of a synchronized order after it's sold. It serves as both the basis for financial accounting and the core vehicle for linking business and financial data. It typically includes key data such as basic order information, transaction amount details, expense deductions, and the final settlement amount. Furthermore, the settlement report also includes relevant information related to post-sales settlement, such as whether the return was successful, repair costs, and repair time.

[0031] As can be seen from the above, the disclosed embodiments provide a solution for intelligent sales. This solution uses an order sales module, an after-sales management module, and a settlement management module to synchronize the sales, after-sales, and settlement of orders, thereby reducing sales information asynchrony and duplication of operations. Furthermore, the full sales process is performed by a machine, which reduces human error. Therefore, the intelligent sales system provided by the disclosed embodiments can improve sales efficiency and accuracy.

[0032] Figure 2 An exemplary block diagram of an order sales module according to some embodiments of the present disclosure is shown.

[0033] As shown in the figure, the order sales module 110 includes an order synchronization unit 111, a logistics collaboration unit 112, and an electronic voucher unit 113. The order synchronization unit 111 is used to access the preliminary order and automatically synchronize it to obtain a synchronized order; the logistics collaboration unit 112 is used to respond to the shipment instructions of the synchronized order and to view and update the logistics status of the synchronized order; the electronic voucher unit 113 is used to automatically obtain the logistics electronic return receipt of the synchronized order, bind it to the synchronized order, and generate the corresponding reconciliation voucher for the synchronized order.

[0034] After accessing the synchronization orders from the external system, the order synchronization unit merges the synchronization orders and realizes automatic synchronization.

[0035] In some embodiments, unique identifiers and / or numbers may be assigned to different preliminary orders to distinguish them from one another. Furthermore, preliminary orders with the same identifier or number may be merged and their information updated so that the same preliminary orders have the same information, thereby generating synchronized orders.

[0036] When the items or materials in the synchronized order need to be shipped, the logistics collaboration module receives the corresponding shipping instructions. At this time, the logistics collaboration module checks and updates the logistics status of the synchronized order, so that information can be shared with all parties involved in the synchronized order. The parties involved here include but are not limited to suppliers, logistics companies, warehousing centers and e-commerce platforms.

[0037] Therefore, the logistics collaboration module enables information sharing and collaborative operations among all parties involved in the order supply chain, including order processing, transportation, and distribution, thereby improving logistics efficiency, reducing costs, and optimizing the customer experience. Its core goal is to break down information silos and achieve data interoperability and dynamic coordination across the entire supply chain.

[0038] In the embodiments of the present application, the logistics electronic receipt refers to a certificate of electronic receipt in the logistics industry, which can be implemented through electronic signatures, data encryption and cloud storage technologies.

[0039] In some embodiments, the electronic voucher unit can automatically retrieve the electronic logistics receipt for a synchronized order and bind it to the corresponding synchronized order to generate a corresponding reconciliation voucher. This reconciliation voucher allows the shipper and receiver to confirm delivery, preventing the receiver from denying receipt or disputing the status of the goods.

[0040] In some embodiments, the order sales module further includes: a contract generation unit and a logistics review unit. The contract generation unit is configured to automatically generate a standardized contract based on the synchronized order for electronic signature, and to associate the standardized contract with the synchronized order number; the logistics review unit is configured to display logistics progress, and to trigger a logistics alert in response to logistics time exceeding a preset threshold.

[0041] The contract generation unit is designed to generate a standard contract based on the key information of the synchronized order. This standard contract is referred to as a "standardized contract." All parties involved in the synchronized order electronically sign the contract. Furthermore, the standardized contract is associated with the synchronized order number to avoid mismatching contract information with the order.

[0042] The logistics monitoring unit is used to monitor logistics progress. When the logistics time exceeds a preset threshold, a logistics alert is triggered. "Logistics time" here refers to the entire process from order generation to final delivery of goods to the customer, and is a core metric for measuring logistics service efficiency. The preset threshold refers to the previously set threshold for logistics time. If the logistics time exceeds the preset threshold, it means that the logistics time has exceeded the specified time, triggering a logistics alert to warn that the logistics time has exceeded the specified time.

[0043] In some embodiments, the order sales module further includes: a basic data unit and a product data unit. The basic data unit is used to receive and process customer data; the product data unit is used to manage the products of the synchronized order and the pricing of the products.

[0044] The basic data unit can be used to organize customer data. The product data unit can be used to manage the products involved in the synchronization order and the product pricing.

[0045] In some embodiments, the synchronous orders include non-scrap synchronous orders and scrap synchronous orders, wherein the order sales module includes a scrap sales unit. The scrap sales unit is configured to receive quotations from one or more recyclers for the scrap synchronous orders and the bidding results of each recycler; and automatically select a recycler for the non-scrap synchronous order based on the bidding results.

[0046] In the embodiments of the present application, a "waste synchronization order" refers to an order for waste products that need to be sold, including but not limited to the name, type, quantity, and target price of the waste products. A non-waste synchronization order refers to an order for materials or items that are not waste products.

[0047] The scrap sales unit is designed to sell scrap based on scrap synchronization orders. Recyclers here refer to one or more businesses willing to recycle scrap. Based on each recycler's bid and bidding results for the scrap synchronization order, the scrap sales unit automatically selects the recycler with the highest bid as the final recycler for the non-scrap synchronization order. The number of final recyclers can be one or more.

[0048] In some embodiments, when settling sales and after-sales services of synchronous orders, the settlement management module is specifically used to: reconcile and settle synchronous orders and after-sales services of synchronous orders, and display the payment status of synchronous orders.

[0049] The settlement management module verifies the transaction data and cash flow in non-waste synchronization orders and waste synchronization orders to ensure that the transaction data and cash flow are consistent, and displays whether the synchronization order has been paid.

[0050] In some embodiments, after-sales services include at least one of refund-only services, return and refund services, reshipment services, exchange services and repair services; the after-sales management module includes a repair management unit, which is used to generate a repair list for the repair service after the repair service is completed, and to settle and claim the fees.

[0051] The maintenance management unit is used to process the maintenance business and generate a maintenance list of the maintenance business after the maintenance business is completed. The maintenance list here includes but is not limited to the name of the repaired item, maintenance items and maintenance price.

[0052] In some embodiments, the settlement management module includes: a data reporting unit, a target management unit, and a performance management unit. The data reporting unit is used to compile and generate order details and order delivery reports for synchronized orders; wherein the order details include shipping details and after-sales details; the target management unit is used to set stage sales targets, extract the actual sales of synchronized orders, and determine the progress of completing the stage sales targets; the performance management unit is used to calculate performance based on the order delivery report; wherein, the price of goods in synchronized orders includes the purchase price and the external price, the settlement management module also includes a cost management unit for receiving the external price and calculating the cost difference between the purchase price and the external price; in response to the cost difference exceeding a preset cost threshold, the procurement strategy of the goods in the synchronized order is optimized.

[0053] The "order details" here refer to detailed records of specific goods or services included in an order. These details contain the core transaction data and accurately describe the composition of each transaction. For example, order details may include the order number, customer information, payment method, and discount information. Order details include shipping details and after-sales details. Shipping details refer to detailed records of shipping information, while after-sales details refer to detailed records of after-sales services.

[0054] The order delivery report here refers to the report after the order is delivered, which is used to integrate logistics, production, financial and other data. Moreover, it can view the execution efficiency of the order from generation to completion and assist in optimizing supply chain management.

[0055] In an embodiment of the present application, the data reporting unit may perform statistics on the synchronized orders to generate order details and order delivery reports.

[0056] Stage sales targets are sales goals for different stages, and they can include sales revenue targets. The target management unit can set stage sales targets in time units such as hours, days, weeks, quarters, and years. Furthermore, the target management unit can compare the actual sales of synchronized orders with the stage sales targets to determine progress towards achieving the stage sales targets.

[0057] The performance management unit can calculate performance based on the sales of different products or materials in the order delivery report.

[0058] The purchase price refers to the purchase price of a material or product, while the external price refers to the price quoted by an external supplier for that material or product. The cost management unit calculates the difference between the purchase price and the external price. If the difference exceeds a preset cost threshold, it means the purchase price was too high. In this case, it is necessary to optimize the procurement strategy for the products in the synchronized order to reduce the purchase price. For example, selecting a supplier with a lower quote can be used.

[0059] In summary, through the system for intelligent sales provided above, the disclosed embodiments utilize an order sales module, an after-sales management module, and a settlement management module to synchronize the sales, after-sales, and settlement of orders, thereby reducing sales information asynchrony and duplication of operations. Furthermore, the full name of the sales process is performed by a machine, which can reduce human error. Therefore, the disclosed embodiments provide a system for intelligent sales that can improve sales efficiency and accuracy.

[0060] In addition, the system can review various data, such as target completion status and logistics progress, and provide timely feedback on abnormal situations, ensuring that companies can respond and handle them quickly. The system can store and manage data, provide data traceability, and facilitate subsequent query and analysis.

[0061] The disclosed embodiment also provides a method for intelligent sales. Figure 3 An exemplary flow chart of the method for intelligent sales according to an embodiment of the present disclosure is shown.

[0062] As shown in the figure, in step S310, the order sales module is used to receive preliminary orders from the external system; and the preliminary orders are merged and synchronized to obtain synchronized orders; in step S320, the after-sales management module is used to generate after-sales information of the synchronized orders, the after-sales information is associated with the synchronized orders, and the after-sales business of the synchronized orders is executed; in step S330, the settlement management module is used to settle the sales and after-sales business of the synchronized orders to generate a settlement report.

[0063] In the embodiment of the present application, the method for smart sales is executed by the system for smart sales described above. The specific process has been discussed above and will not be repeated here.

[0064] The disclosed embodiment also provides a computer-readable storage medium, on which a computer program for smart sales is stored. When the computer program is executed by a processor, the method for smart sales as described above is implemented.

[0065] Although a plurality of embodiments of the present disclosure have been shown and described herein, it will be apparent to those skilled in the art that such embodiments are provided by way of example only. Those skilled in the art may conceive of many modifications, changes, and alternatives without departing from the ideas and spirit of the present disclosure. It should be understood that in practicing the present disclosure, various alternatives to the embodiments of the present disclosure described herein may be adopted. The appended claims are intended to define the scope of protection of the present disclosure and therefore cover equivalents or alternatives within the scope of these claims.

[0066] The collection and acquisition of various data in this application complies with relevant laws and regulations and is authorized by the data provider. Any organization or individual that needs to obtain external data must obtain authorization in accordance with the law and ensure data security. They must not illegally collect, use, process, or transmit unauthorized or unprotected data, nor illegally buy, sell, provide, or disclose unauthorized or unprotected data.

Claims

1. A system for intelligent sales, characterized in that: It includes an order sales module, an after-sales management module and a settlement management module, wherein the order sales module, the after-sales management module and the settlement management module are interconnected; wherein, The order sales module is used to receive preliminary orders from an external system; and merge and synchronize the preliminary orders to obtain synchronized orders; The after-sales management module is used to generate after-sales information of the synchronous order, associate the after-sales information with the synchronous order, and perform after-sales services of the synchronous order; The settlement management module is used to settle the sales of the synchronous orders and the after-sales services to generate a settlement report.

2. The system according to claim 1, wherein: The order sales module includes: An order synchronization unit, configured to access the preliminary order and automatically synchronize it to obtain the synchronized order; A logistics coordination unit, configured to check and update the logistics status of the synchronous order in response to the delivery instruction of the synchronous order; The electronic voucher unit is used to automatically obtain the logistics electronic return receipt of the synchronous order and bind it with the synchronous order to generate a reconciliation voucher corresponding to the synchronous order.

3. The system according to claim 2, characterized in that The order sales module also includes: A contract generation unit, configured to automatically generate a standardized contract based on the synchronization order for electronic signature; and to associate the standardized contract with the number of the synchronization order; The logistics viewing unit is used to display the logistics progress; and trigger a logistics warning in response to the logistics timeliness exceeding a preset threshold.

4. The system according to claim 1, wherein: The order sales module also includes: Basic data unit, used to receive and process customer data; The product information unit is used to manage the products of the synchronous order and the pricing of the products.

5. The system according to claim 1, wherein: The synchronous orders include non-waste synchronous orders and waste synchronous orders, wherein the order sales module includes: a scrap sales unit, configured to receive quotations from one or more recyclers for the scrap synchronization order and a bidding result of each recycler; and automatically selecting a recycler for the non-waste synchronization order based on the bidding result.

6. The system according to claim 5, characterized in that The settlement management module is used to reconcile and settle the synchronous order and the after-sales of the synchronous order, and display the payment status of the synchronous order.

7. The system according to claim 1, wherein: The after-sales service includes at least one of a refund-only service, a return and refund service, a re-shipment service, an exchange service, and a repair service; The after-sales management module includes a maintenance management unit, which is used to generate a maintenance list of the maintenance business after the maintenance business is completed, and to perform fee settlement and fee claiming.

8. The system according to claim 1, wherein: The settlement management module includes: A data report unit, configured to collect statistics and generate order details and order delivery reports for the synchronized orders; wherein the order details include delivery details and after-sales details; A target management unit, configured to set a sales target for a certain period, extract the actual sales of the synchronized orders, and determine the progress of achieving the sales target for that period; A performance management unit, configured to calculate performance based on the order delivery report; Among them, the commodity price of the synchronized order includes a purchase price and an external price, and the settlement management module also includes a cost management unit for receiving the external price and calculating the cost difference between the purchase price and the external price; in response to the cost difference exceeding a preset cost threshold, optimizing the procurement strategy of the commodity of the synchronized order.

9. A method for intelligent sales, characterized in that: The method comprises: Utilizing an order sales module to receive preliminary orders from an external system; and merging and synchronizing the preliminary orders to obtain synchronized orders; generating after-sales information of the synchronized order by using an after-sales management module, associating the after-sales information with the synchronized order, and executing after-sales services for the synchronized order; The sales of the synchronous orders and the after-sales services are settled using a settlement management module to generate a settlement report.

10. A computer-readable storage medium, characterized in that A computer program for smart sales is stored on the storage medium, and when the computer program is executed by a processor, the method according to claim 9 is implemented.

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