Emergency authority management method and device

Abstract

The invention relates to the technical field of computers, and provides an emergency authority management method and device. The method comprises the following steps: acquiring an emergency work order to search emergency on-duty information so as to determine a personnel table of to-be-issued management authority in different time periods; according to the starting time of the emergency work order, determining a personnel table to which the management authority is to be issued in the current time period; according to the service type of the emergency work order, obtaining a target person from a person table to which the management authority is to be issued in the current time period, issuing the emergency management authority to the account number of the target person, and sending emergency work order prompt information to enable the target person to arrive at an emergency area; performing compliance verification on the target personnel by using identity verification equipment in the emergency area; and if the compliance verification is passed, the fortress machine system is used to set the terminal which currently requests to log in to allow the target personnel to operate, so that the target personnel can process the emergency work order through the terminal. According to the embodiment of the invention, safety and management efficiency of emergency authority management can be considered.

Description

Technical Field

[0001] This specification relates to the field of computer technology, and in particular to an emergency authority management method and device. Background Art

[0002] In the information technology industry, emergency response refers to the process of restoring normal operations to production and enabling application systems to provide services normally. During emergency response, operations often require the approval of highly authorized personnel. While existing manual permission management methods can ensure the security of emergency permission management, they are inefficient and still pose a high risk of emergency response. Therefore, there is an urgent need for an emergency permission management method that balances security and efficiency, thereby reducing emergency risk. Summary of the Invention

[0003] Given that the current manual management of authority management can ensure the security of emergency authority management, but has low management efficiency and still has the problem of high emergency risk, this solution is proposed to overcome the above problems or at least partially solve the above problems.

[0004] On the one hand, some embodiments of this specification aim to provide an emergency authority management method, the method comprising:

[0005] Obtain emergency work orders issued in real time;

[0006] Searching for emergency duty information according to the emergency work order;

[0007] According to the emergency duty information, a list of personnel to be issued management authority in different time periods is obtained; according to the start time of the emergency work order, a list of personnel to be issued management authority in the current time period is determined;

[0008] Using the business type of the emergency work order, the target person is matched from the personnel table to be issued management authority in the current period, and emergency management authority is issued to the target person's account based on the preset emergency work order module, and emergency work order prompt information is sent to ensure that the target person arrives at the corresponding emergency area according to the emergency work order prompt information;

[0009] Use identity verification equipment in the emergency area to verify the compliance of target personnel;

[0010] If the compliance check passes, after the target person's account triggers a request to log in to the emergency work order module, the emergency work order module sends an operation permission request to the bastion host system, so that the bastion host system verifies the terminal currently requesting login according to the emergency work order, and after the verification is passed, sets the terminal currently requesting login to allow the target person to operate, so that the target person has the authority to operate the terminal and process the emergency work order through the terminal.

[0011] Furthermore, based on the emergency duty information, a table of personnel to be issued management authority in different time periods is obtained, including:

[0012] A list of personnel to be issued management authority in different time periods is determined based on the duty time, personnel scheduling and handover sign-in status in the emergency duty information.

[0013] Furthermore, the business type of the emergency work order is used to match the target personnel from the personnel table to be issued management authority in the current period, and emergency management authority is issued to the target personnel's account based on the preset emergency work order module, and emergency work order prompt information is sent to enable the target personnel to reach the corresponding emergency area according to the emergency work order prompt information, including:

[0014] Using the business type of the emergency work order, obtain a person matching the business type from the table of persons to be issued management authority in the current time period;

[0015] Selecting a target person from among the personnel matching the business type based on the urgency of the emergency work order and the historical work order processing time of the personnel matching the business type;

[0016] generating emergency work order prompt information corresponding to the emergency work order by using the emergency work order module;

[0017] The emergency work order module issues emergency management authority to the target personnel and sends emergency work order prompt information.

[0018] Furthermore, the emergency work order module and the bastion host system communicate with each other, and the bastion host system maintains several terminals for processing emergency services and located in the emergency area, so that after the target personnel are selected, the emergency work order module obtains the current idle terminal from the bastion host system, and selects the terminal to be issued management authority from the current idle terminals according to the emergency work order, so that the target personnel can subsequently handle the emergency business.

[0019] Furthermore, identity verification equipment in the emergency area is used to conduct compliance verification on the target personnel, including:

[0020] Use the identity verification equipment in the emergency area to take a facial photo of the target person to obtain a facial image;

[0021] extracting facial features from the facial image;

[0022] Searching for target features corresponding to the target person from a preset facial feature library;

[0023] comparing the facial features with target features;

[0024] If the facial features are consistent with the target features, the compliance check of the target person is passed.

[0025] Furthermore, if the compliance check passes, after the target person's account triggers a request to log in to the emergency work order module, the emergency work order module sends an operation permission request to the bastion host system, so that the bastion host system verifies the terminal currently requesting login according to the emergency work order, and after the verification passes, sets the terminal currently requesting login to allow the target person to operate, so that the target person has the authority to operate the terminal. After processing the emergency work order through the terminal, it further includes:

[0026] Obtain the emergency work order execution completion instruction issued by the target personnel through the terminal, and transmit the emergency work order execution completion instruction to the emergency work order module, so that the emergency work order module can revoke the emergency management authority of the target personnel account, and enable the bastion host system to set the terminal to not allow the target personnel to operate.

[0027] On the other hand, some embodiments of this specification further provide an emergency authority management device, the device comprising:

[0028] Receiving unit, used to obtain emergency work orders issued in real time;

[0029] A search unit, configured to search for emergency duty information according to the emergency work order;

[0030] A determination unit is configured to obtain a list of personnel to be issued management authority in different time periods based on the emergency duty information; and determine a list of personnel to be issued management authority in the current time period based on the start time of the emergency work order;

[0031] The issuing unit is used to use the business type of the emergency work order to match the target personnel from the personnel table to be issued management permissions in the current time period, and issue the emergency management permissions to the target personnel's account based on the preset emergency work order module, and send emergency work order prompt information so that the target personnel can reach the corresponding emergency area according to the emergency work order prompt information;

[0032] A verification unit, used to perform compliance verification on target personnel using identity verification equipment in the emergency area;

[0033] The setting unit is used to, if the compliance check passes, then after the target person's account triggers a request to log in to the emergency work order module, the emergency work order module sends an operation permission request to the bastion host system, so that the bastion host system verifies the terminal currently requesting login according to the emergency work order, and after the verification is passed, sets the terminal currently requesting login to allow the target person to operate, so that the target person has the authority to operate the terminal and processes the emergency work order through the terminal.

[0034] On the other hand, some embodiments of this specification further provide a computer device, including a memory, a processor, and a computer program stored in the memory, wherein the computer program executes instructions of the above method when executed by the processor.

[0035] On the other hand, some embodiments of this specification further provide a computer storage medium having a computer program stored thereon, wherein the computer program executes the instructions of the above method when executed by a processor of a computer device.

[0036] On the other hand, some embodiments of this specification further provide a computer program product, which includes a computer program. When the computer program is executed by a processor of a computer device, the computer program executes instructions of the above method.

[0037] Some embodiments of this specification provide one or more technical solutions that have at least the following technical effects:

[0038] The embodiment of the present specification realizes emergency authority management through the emergency work order module and the bastion host system. First, the emergency work order issued in real time is automatically obtained to find the corresponding emergency duty information, and then the personnel table to be issued with management authority in different time periods of the day is obtained according to the emergency duty information, so as to determine the personnel table to be issued with management authority in the current time period at the start time corresponding to the emergency work order. Afterwards, the target personnel is quickly matched from the personnel table to be issued with management authority in the current time period according to the business type of the emergency work order, and the emergency management authority is issued to the target personnel's account based on the emergency work order module, and the emergency work order prompt information is sent to enable the target personnel to respond to the emergency work order prompt. The information quickly reaches the corresponding emergency area. The emergency area includes identity verification equipment and terminals for emergency processing. In order to ensure emergency safety, after the target personnel arrives at the emergency area, the identity verification equipment is used to perform compliance verification on the target personnel, and only the target personnel who pass the compliance verification are allowed to enter the emergency area. After the compliance verification passes, the bastion host system corresponding to the emergency work order module is used to set the terminal corresponding to the emergency work order in the emergency area to allow the target personnel to operate, so that the target personnel can quickly obtain management authority and terminal usage authority to process the emergency work order through the terminal, thereby achieving both the security and management efficiency of emergency authority management and reducing emergency risks.

[0039] The above description is only an overview of the technical solutions of some embodiments of this specification. In order to more clearly understand the technical means of some embodiments of this specification, they can be implemented in accordance with the contents of the specification. In order to make the above and other purposes, features and advantages of some embodiments of this specification more obvious and easy to understand, the specific implementation methods of some embodiments of this specification are listed below. BRIEF DESCRIPTION OF THE DRAWINGS

[0040] In order to more clearly illustrate some embodiments of this specification or technical solutions in the prior art, the following briefly introduces the drawings required for the embodiments or descriptions of the prior art. Obviously, the drawings described below are only some embodiments described in this specification. For those skilled in the art, other drawings can be obtained based on these drawings without inventive work. In the drawings:

[0041] Figure 1 A schematic diagram of an implementation system of an emergency authority management method in some embodiments of this specification is shown;

[0042] Figure 2 A flowchart of an emergency authority management method in some embodiments of this specification is shown;

[0043] Figure 3 This is a structural diagram of an emergency authority management device in some embodiments of this specification;

[0044] Figure 4 This is a schematic diagram of the computer device structure provided in some embodiments of this specification.

[0045] [Description of Reference Numerals]

[0046] 101. Emergency work order module;

[0047] 102. Bastion host system;

[0048] 301, receiving unit;

[0049] 302, search unit;

[0050] 303. Determine the unit;

[0051] 304, issuing unit;

[0052] 305, verification unit;

[0053] 306, setting unit;

[0054] 402. Computer equipment;

[0055] 404, processor;

[0056] 406. Memory;

[0057] 408, driving mechanism;

[0058] 410, input / output interface;

[0059] 412. Input devices;

[0060] 414. Output device;

[0061] 416. Presentation equipment;

[0062] 418. Graphical User Interface;

[0063] 420, network interface;

[0064] 422, communication link;

[0065] 424. Communication bus. DETAILED DESCRIPTION

[0066] To help those skilled in the art better understand the technical solutions in this specification, the following will provide a clear and complete description of the technical solutions in the embodiments of this specification, in conjunction with the accompanying drawings of some embodiments of this specification. Obviously, the embodiments described are only some of the embodiments of this specification, not all of them. All other embodiments obtained by those skilled in the art based on some of the embodiments in this specification without creative work should fall within the scope of protection of this specification.

[0067] It should be noted that the terms "first", "second", etc. in the specification and claims of this document and the above-mentioned drawings are used to distinguish similar objects and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchangeable where appropriate, so that the embodiments of this document described herein can be implemented in an order other than those illustrated or described herein. In addition, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusions, for example, a process, method, device, product or equipment that includes a series of steps or units is not necessarily limited to those steps or units clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or equipment. It should be noted that the acquisition, storage, use, processing, etc. of data in the technical solution of this application comply with the relevant provisions of relevant laws and regulations.

[0068] like Figure 1 The diagram shows an implementation system diagram of an emergency authority management method according to an embodiment of the present invention, which may include: an emergency work order module 101, a bastion host system 102, wherein the emergency work order module 101 and the bastion host system 102 communicate with each other through a network, which may include a local area network (LAN), a wide area network (WAN), the Internet, or a combination thereof, and is connected to a website, a user device (such as a computing device), and a back-end system. The emergency work order module 101 receives an emergency processing request, obtains the corresponding emergency work order, calls the data in the database for calculation and processing, obtains the target person and the emergency work order prompt information, and sends the emergency work order prompt information to the target person so that the target person arrives at the corresponding emergency area according to the emergency work order prompt information. After the target person passes the compliance check and triggers a request to log in to the emergency work order module 101 at a terminal in the emergency area, the bastion host system 102 verifies the request based on the target person and the emergency work order prompt information provided by the emergency work order module 101, thereby setting the terminal currently requesting login to allow the target person to operate, so that the target person can process the emergency work order through the terminal.

[0069] Figure 2It is a flowchart of an emergency authority management method provided by an embodiment of the present invention. This specification provides the method operation steps as described in the embodiment or flowchart, but it may include more or fewer operation steps based on conventional or non-creative labor. The order of steps listed in the embodiment is only one way of executing the steps among many steps, and does not represent the only execution order. When the actual system or device product is executed, it can be executed in sequence or in parallel according to the method shown in the embodiment or the accompanying drawings. Specifically, Figure 2 As shown, applying the above-mentioned server side, the method may include:

[0070] S201: Obtain the emergency work order issued in real time;

[0071] It can be understood that in some embodiments, the emergency work order module can be established and developed based on the IT service management platform, and a calling interface is pre-developed between it and the bastion host system. At the bastion host system, the fixed IP information of the emergency terminal related to the emergency command system is maintained. After the emergency work order is initiated on the IT service management platform, the emergency work order module will issue the emergency work order, thereby quickly starting the subsequent automatic response.

[0072] S202: Searching for emergency duty information according to the emergency work order;

[0073] It can be understood that in some embodiments, after obtaining the emergency work order, the corresponding emergency duty information is found from the pre-set duty table based on the emergency work order, wherein the emergency duty information at least includes the duty personnel, duty time and handover sign-in status.

[0074] S203: Obtain a list of personnel to be issued management authority in different time periods based on the emergency duty information; determine a list of personnel to be issued management authority in the current time period based on the start time of the emergency work order;

[0075] It can be understood that in some embodiments, after obtaining the emergency duty information, it is first necessary to obtain a table of personnel to be issued management authority in different time periods in case emergency business processing is required, and then determine the table of personnel to be issued management authority in the current time period based on the start time of the emergency work order. Obtaining the table of personnel to be issued management authority in different time periods can also help when the personnel in the table of personnel to be issued management authority in the current time period cannot solve a certain emergency work order in the current time period, or when a certain emergency work order in the current time period is closely related to an emergency work order in the previous time period, and then find a person who can assist in solving the current emergency work order from the table of personnel to be issued management authority in the previous time period.

[0076] S204: Using the business type of the emergency work order, a target person is matched from the list of persons to be granted management permissions in the current time period, and emergency management permissions are issued to the target person's account based on a preset emergency work order module. An emergency work order prompt is also sent, so that the target person arrives at the corresponding emergency area according to the emergency work order prompt.

[0077] Furthermore, in some embodiments, in order to ensure the safe and normal operation of the emergency system, relevant personnel cannot stay in the emergency area without processing the emergency work order. Therefore, during emergency processing, it is also necessary to provide emergency work order prompt information to the target personnel so that they can quickly and accurately reach the correct emergency area. The business type of the emergency work order is used to match the target personnel from the personnel table to be issued management authority in the current time period, and emergency management authority is issued to the target personnel's account based on the preset emergency work order module, and emergency work order prompt information is sent to enable the target personnel to reach the corresponding emergency area according to the emergency work order prompt information, including:

[0078] Using the business type of the emergency work order, obtain a person matching the business type from the table of persons to be issued management authority in the current time period;

[0079] Selecting a target person from among the personnel matching the business type based on the urgency of the emergency work order and the historical work order processing time of the personnel matching the business type;

[0080] generating emergency work order prompt information corresponding to the emergency work order by using the emergency work order module;

[0081] The emergency work order module issues emergency management authority to the target personnel and sends emergency work order prompt information.

[0082] It can be understood that in some embodiments, the emergency work order module and the bastion host system communicate with each other, and the bastion host system maintains several terminals for processing emergency services and located in the emergency area, so that after the target personnel are selected, the emergency work order module obtains the current idle terminal from the bastion host system, and selects the terminal to be issued management authority from the current idle terminals according to the emergency work order, so that the target personnel can subsequently handle the emergency business. The emergency work order prompt information includes the emergency work order identification number, issuance time, corresponding emergency area address information, terminal information allowed to be used (such as real location, IP address, etc.), business type, target personnel information, etc., so as to achieve the goal of pointing the target personnel to the correct emergency area and going to the correct emergency processing terminal through the emergency work order module.

[0083] Furthermore, the emergency work order prompt information also includes a temporary login verification code for the target personnel account. The verification code can be dynamically changed regularly, for example, once a day, thereby further ensuring the security of emergency processing.

[0084] S205: Using identity verification equipment in the emergency area to perform compliance verification on the target person;

[0085] Furthermore, in some embodiments, using identity verification equipment in the emergency area to perform compliance verification on the target person includes:

[0086] Use the identity verification equipment in the emergency area to take a facial photo of the target person to obtain a facial image;

[0087] extracting facial features from the facial image;

[0088] Searching for target features corresponding to the target person from a preset facial feature library;

[0089] comparing the facial features with target features;

[0090] If the facial features are consistent with the target features, the compliance check of the target person is passed.

[0091] It can be understood that in some embodiments, facial recognition technology can be used to monitor in real time whether personnel entering the emergency area are the target personnel specified in the emergency work order, thereby ensuring the safety of personnel entering the emergency area. It can also record the entry and exit times of the target personnel to facilitate the automatic filling of the emergency work order completion form at a later time. It should be noted that the comparison of facial features with target features can be implemented using a pre-trained neural network model (such as a convolutional neural network), and this is not limited to this method in this document.

[0092] S206: If the compliance check passes, after the target person's account triggers a request to log in to the emergency work order module, the emergency work order module sends an operation permission request to the bastion host system, so that the bastion host system verifies the terminal currently requesting login according to the emergency work order, and after the verification passes, sets the terminal currently requesting login to allow the target person to operate, so that the target person has the authority to operate the terminal and process the emergency work order through the terminal.

[0093] It can be understood that in some embodiments, after the target person passes the compliance check, he logs in to his account at a terminal in the emergency area. The terminal can be one or more terminals specified by the bastion host system. At this time, the emergency work order module sends an operation permission request to the bastion host system, and then the bastion host system quickly sets one or more terminals to allow the target person to operate. In this case, it is convenient for the target person to quickly process business through the terminal. In order to further provide convenience for the target person, the bastion host system can also set all terminals in the emergency area to allow the target person to operate.

[0094] In some embodiments, in order to save network resources and costs, simplify the complexity of emergency response, and avoid the arbitrary issuance of security permissions, one or more terminals may not be set to allow the target person to operate. Instead, no matter which terminal the target person uses to log in to the account, since each terminal is under the control of the bastion host system, after the target person's account triggers a request to log in to the emergency work order module, the emergency work order module obtains the IP address of the terminal currently requesting to log in, and sends an operation permission request with the terminal IP address to the bastion host system, so that the bastion host system verifies the terminal currently requesting to log in according to the emergency work order. The verification includes whether the difference between the time of the emergency work order and the time of the requested login is within the preset range, whether the account requested to log in is consistent with the target person corresponding to the emergency work order, etc. After the verification is passed, the bastion host system sets the terminal currently requesting login to allow the target person to operate, that is, the target person has full and complete operation authority over the terminal, so there is no need to send interactive messages between multiple terminals and the emergency work order module. Only interactive messages need to be sent between one terminal and the emergency work order module to achieve the purpose of allowing the target person to operate the terminal, which is convenient for the target person to select the terminal closest or most convenient to the target person to quickly handle emergency business.

[0095] Furthermore, in some embodiments, when the terminal is one or more terminals designated by the bastion host system, if the compliance check passes, after the target personnel's account triggers a request to log in to the emergency work order module, the emergency work order module sends an operation permission request to the bastion host system, so that the bastion host system verifies the terminal currently requested to log in according to the emergency work order, and after the verification passes, sets the terminal currently requested to log in to allow the target personnel to operate, so that the target personnel has the authority to operate the terminal. After processing the emergency work order through the terminal, it further includes:

[0096] Obtain the emergency work order execution completion instruction issued by the target personnel through the terminal, and transmit the emergency work order execution completion instruction to the emergency work order module, so that the emergency work order module can revoke the emergency management authority of the target personnel account, and enable the bastion host system to set the terminal to not allow the target personnel to operate.

[0097] It can be understood that after the target personnel completes the emergency work order, they usually need to send an emergency work order execution completion instruction to the emergency work order module so that the emergency work order module can revoke the emergency management authority of the target personnel account. At the same time, the emergency work order module sends a request to the bastion host system not to allow the target personnel to operate the current terminal, so that the bastion host system will set the terminal to not allow the target personnel to operate at the same time, thereby quickly realizing the one-click recovery of the dual permissions of the target personnel's emergency management authority and terminal operation authority.

[0098] It can be understood that the embodiments of this specification jointly realize emergency authority management through the emergency work order module and the bastion host system, and distribute the emergency management authority and terminal operation authority of the target personnel separately by two factors of account and terminal. First, the emergency work order issued in real time is automatically obtained to find the corresponding emergency duty information, and then the personnel table to be issued management authority in different time periods of the day is obtained according to the emergency duty information, so as to determine the personnel table to be issued management authority in the current time period at the start time corresponding to the emergency work order. Afterwards, the target personnel is quickly matched from the personnel table to be issued management authority in the current time period according to the business type of the emergency work order, and the emergency management authority is issued to the target personnel's account based on the emergency work order module, and the emergency work order is sent. Emergency work order prompt information is used to enable the target personnel to quickly reach the corresponding emergency area according to the emergency work order prompt information. The emergency area includes identity verification equipment and terminals for emergency processing. In order to ensure emergency safety, after the target personnel arrives at the emergency area, the identity verification equipment is used to perform compliance verification on the target personnel, and only target personnel who pass the compliance verification are allowed to enter the emergency area. After the compliance verification is passed, the bastion host system corresponding to the emergency work order module is used to set the terminal corresponding to the emergency work order in the emergency area to allow the target personnel to operate, so that the target personnel can quickly obtain management authority and terminal usage authority to process the emergency work order through the terminal, thereby achieving both the security and management efficiency of emergency authority management and reducing emergency risks.

[0099] It should be noted that although the operations of the method of the present invention are described in a specific order in the above embodiments and drawings, this does not require or imply that these operations must be performed in this specific order, or that all illustrated operations must be performed to achieve the desired results. Additionally or alternatively, certain steps may be omitted, multiple steps may be combined into one step, and / or one step may be broken down into multiple steps.

[0100] Corresponding to the above-mentioned emergency authority management method, some embodiments of this specification also provide an emergency authority management device, referring to Figure 3 As shown, in some embodiments, the apparatus may include:

[0101] Receiving unit 301, used to obtain the emergency work order issued by the emergency work order module;

[0102] A search unit 302 is configured to search for emergency duty information according to the emergency work order;

[0103] The determination unit 303 is configured to obtain a list of personnel to be issued management permissions in different time periods based on the emergency duty information; and determine a list of personnel to be issued management permissions in the current time period based on the start time of the emergency work order;

[0104] Issuing unit 304 is configured to use the business type of the emergency work order to match a target person from the list of persons to be issued management permissions in the current time period, and issue emergency management permissions to the target person's account based on the emergency work order module, and send an emergency work order prompt information so that the target person can reach the corresponding emergency area according to the emergency work order prompt information;

[0105] Verification unit 305, used to perform compliance verification on the target person using identity verification equipment in the emergency area;

[0106] Setting unit 306 is used to, if the compliance check passes, then after the target person's account triggers a request to log in to the emergency work order module, the emergency work order module sends an operation permission request to the bastion host system, so that the bastion host system verifies the terminal currently requesting login according to the emergency work order, and after the verification is passed, sets the terminal currently requesting login to allow the target person to operate, so that the target person has the authority to operate the terminal and process the emergency work order through the terminal.

[0107] For the convenience of description, the above devices are described as being divided into various units according to their functions. Of course, when implementing this specification, the functions of each unit can be implemented in the same or multiple software and / or hardware.

[0108] It should be noted that in the embodiments of this specification, the user information (including but not limited to user device information, user personal information, etc.) and data (including but not limited to data used for analysis, stored data, displayed data, etc.) involved are all information and data authorized by the user and fully authorized by all parties.

[0109] It should be noted that the computer program product described in this specification is a software product that mainly implements the method described in this specification through a computer program.

[0110] The embodiment of this specification also provides a computer device. Figure 4As shown, in some embodiments of this specification, the computer device 402 may include one or more processors 404, such as one or more central processing units (CPUs) or graphics processing units (GPUs), each of which may implement one or more hardware threads. The computer device 402 may also include any memory 406 for storing any type of information, such as code, settings, data, etc. In one specific embodiment, the memory 406 may contain a computer program executable by the processor 404. When executed by the processor 404, the computer program may execute instructions of the method described in any of the above embodiments. For example, and without limitation, the memory 406 may include any one or more combinations of the following: any type of RAM, any type of ROM, a flash memory device, a hard disk, an optical disk, etc. More generally, any memory may use any technology to store information. Furthermore, any memory may provide volatile or non-volatile retention of information. Furthermore, any memory may represent a fixed or removable component of the computer device 402. In one embodiment, when the processor 404 executes the associated instructions stored in any memory or combination of memories, the computer device 402 may perform any operation of the associated instructions. The computer device 402 also includes one or more drive mechanisms 408 for interacting with any storage, such as a hard disk drive mechanism, an optical disk drive mechanism, and the like.

[0111] The computer device 402 may also include an input / output interface 410 (I / O) for receiving various inputs (via input devices 412) and for providing various outputs (via output devices 414). A specific output mechanism may include a presentation device 416 and an associated graphical user interface 418 (GUI). In other embodiments, the input / output interface 410 (I / O), input devices 412, and output devices 414 may not be included, and the computer device 402 may simply be a computer device in a network. The computer device 402 may also include one or more network interfaces 420 for exchanging data with other devices via one or more communication links 422. One or more communication buses 424 couple the components described above together.

[0112] The communication link 422 may be implemented in any manner, for example, via a local area network, a wide area network (e.g., the Internet), a point-to-point connection, etc., or any combination thereof. The communication link 422 may include any combination of hardwired links, wireless links, routers, gateway functions, name servers, etc., governed by any protocol or combination of protocols.

[0113] The present application is described with reference to the flowcharts and / or block diagrams of the methods, devices (systems), computer-readable storage media, and computer program products of some embodiments of the present specification. It should be understood that each process and / or box in the flowchart and / or block diagram, as well as the combination of the processes and / or boxes in the flowchart and / or block diagram, can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general-purpose computer, a special-purpose computer, an embedded processor, or other programmable data processor to produce a machine, so that the instructions executed by the processor of the computer or other programmable data processor generate instructions for implementing the processes in the flowchart and / or block diagram. Figure 1 a process or multiple processes and / or boxes Figure 1 A device that provides the functions specified in a block or multiple blocks.

[0114] These computer program instructions may also be stored in a computer-readable memory capable of directing a computer or other programmable data processor to operate in a specific manner, so that the instructions stored in the computer-readable memory produce an article of manufacture comprising an instruction device, the instruction device being implemented in the process Figure 1 a process or multiple processes and / or boxes Figure 1 The function specified in one or more boxes.

[0115] These computer program instructions can also be loaded onto a computer or other programmable data processor so that a series of operational steps are executed on the computer or other programmable device to produce a computer-implemented process, thereby providing the instructions executed on the computer or other programmable device for implementing the process. Figure 1 a process or multiple processes and / or boxes Figure 1 A step that specifies a function in one or more boxes.

[0116] In a typical configuration, a computer device includes one or more processors (CPUs), input / output interfaces, network interfaces, and memory.

[0117] Memory may include non-permanent storage in a computer-readable medium, random access memory (RAM) and / or non-volatile memory in the form of read-only memory (ROM) or flash RAM. Memory is an example of a computer-readable medium.

[0118] Computer-readable media include permanent and non-permanent, removable and non-removable media that can be used to store information by any method or technology. The information can be computer-readable instructions, data structures, program modules or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technology, compact disc read-only memory (CD-ROM), digital versatile disc (DVD) or other optical storage, magnetic cassettes, magnetic disk storage or other magnetic storage devices or any other non-transmission media that can be used to store information that can be accessed by a computer device. As defined in this specification, computer-readable media does not include temporary computer-readable media (transitory media), such as modulated data signals and carrier waves.

[0119] Those skilled in the art will appreciate that the embodiments of this specification may be provided as methods, systems, or computer program products. Therefore, the embodiments of this specification may take the form of a complete hardware embodiment, a complete software embodiment, or an embodiment combining software and hardware. Furthermore, the embodiments of this specification may take the form of a computer program product implemented on one or more computer-usable storage media (including but not limited to magnetic disk storage, CD-ROM, optical storage, etc.) containing computer-usable program code.

[0120] Embodiments of this specification may be described in the general context of computer-executable instructions executed by a computer, such as program modules. Generally, program modules include routines, programs, objects, components, data structures, and the like that perform specific tasks or implement specific abstract data types. Embodiments of this specification may also be practiced in distributed computing environments where tasks are performed by remote processors connected via a communications network. In distributed computing environments, program modules may be located in local and remote computer storage media, including storage devices.

[0121] It should also be understood that in the embodiments of this specification, the term "and / or" is merely a description of the association relationship between associated objects, indicating that three possible relationships exist. For example, "A and / or B" can represent three situations: A exists alone, A and B exist simultaneously, and B exists alone. Furthermore, the character " / " in this document generally indicates that the associated objects are in an "or" relationship.

[0122] The various embodiments in this specification are described in a progressive manner. Similar parts between the various embodiments can be referred to in conjunction with each other. Each embodiment focuses on the differences between the other embodiments. In particular, the system embodiments are generally similar to the method embodiments, so the description is relatively simple. For relevant parts, refer to the description of the method embodiments.

[0123] In the description of this specification, the reference terms "one embodiment", "some embodiments", "example", "specific example", or "some examples" mean that the specific features, structures, materials or characteristics described in conjunction with the embodiment or example are included in at least one embodiment or example of the embodiments of this specification. In this specification, the schematic representations of the above terms do not necessarily refer to the same embodiment or example. Moreover, the specific features, structures, materials or characteristics described can be combined in any one or more embodiments or examples in a suitable manner. In addition, those skilled in the art can combine and combine different embodiments or examples described in this specification and features of different embodiments or examples without contradiction.

[0124] The foregoing is merely an embodiment of the present application and is not intended to limit the present application. For those skilled in the art, the present application may have various changes and variations. Any modifications, equivalent replacements, improvements, etc. made within the spirit and principles of the present application should all be included within the scope of the claims of the present application.

Claims

1. An emergency authority management method, characterized in that: The method comprises: Obtain emergency work orders issued in real time; Searching for emergency duty information according to the emergency work order; According to the emergency duty information, a list of personnel to be issued management authority in different time periods is obtained; according to the start time of the emergency work order, a list of personnel to be issued management authority in the current time period is determined; Using the business type of the emergency work order, the target person is matched from the personnel table to be issued management authority in the current period, and emergency management authority is issued to the target person's account based on the preset emergency work order module, and emergency work order prompt information is sent to ensure that the target person arrives at the corresponding emergency area according to the emergency work order prompt information; Use identity verification equipment in the emergency area to verify the compliance of target personnel; If the compliance check passes, after the target person's account triggers a request to log in to the emergency work order module, the emergency work order module sends an operation permission request to the bastion host system, so that the bastion host system verifies the terminal currently requesting login according to the emergency work order, and after the verification is passed, sets the terminal currently requesting login to allow the target person to operate, so that the target person has the authority to operate the terminal and process the emergency work order through the terminal.

2. The method according to claim 1, characterized in that According to the emergency duty information, a table of personnel to be issued management authority in different time periods is obtained, including: A list of personnel to be issued management authority in different time periods is determined based on the duty time, personnel scheduling and handover sign-in status in the emergency duty information.

3. The method according to claim 1, characterized in that By using the business type of the emergency work order, the target personnel are matched from the personnel table to be issued management authority in the current period, and emergency management authority is issued to the target personnel's account based on the preset emergency work order module, and emergency work order prompt information is sent to enable the target personnel to reach the corresponding emergency area according to the emergency work order prompt information, including: Using the business type of the emergency work order, obtain a person matching the business type from the table of persons to be issued management authority in the current time period; Selecting a target person from among the personnel matching the business type based on the urgency of the emergency work order and the historical work order processing time of the personnel matching the business type; generating emergency work order prompt information corresponding to the emergency work order by using the emergency work order module; The emergency work order module issues emergency management authority to the target personnel and sends emergency work order prompt information.

4. The method according to claim 3, characterized in that The emergency work order module and the bastion host system communicate with each other. The bastion host system maintains several terminals for processing emergency services and located in the emergency area, so that after the target personnel are selected, the emergency work order module obtains the current idle terminal from the bastion host system, and selects the terminal to be issued management authority from the current idle terminals according to the emergency work order, so that the target personnel can subsequently handle the emergency business.

5. The method according to claim 1, characterized in that Use identity verification equipment in the emergency area to verify the compliance of target personnel, including: Use the identity verification equipment in the emergency area to take a facial photo of the target person to obtain a facial image; extracting facial features from the facial image; Searching for target features corresponding to the target person from a preset facial feature library; comparing the facial features with target features; If the facial features are consistent with the target features, the compliance check of the target person is passed.

6. The method according to claim 1, characterized in that If the compliance check passes, after the target person's account triggers a request to log in to the emergency work order module, the emergency work order module sends an operation permission request to the bastion host system, so that the bastion host system verifies the terminal currently requesting login according to the emergency work order, and after the verification passes, sets the terminal currently requesting login to allow the target person to operate, so that the target person has the authority to operate the terminal. After processing the emergency work order through the terminal, it further includes: Obtain the emergency work order execution completion instruction issued by the target personnel through the terminal, and transmit the emergency work order execution completion instruction to the emergency work order module, so that the emergency work order module can revoke the emergency management authority of the target personnel account, and enable the bastion host system to set the terminal to not allow the target personnel to operate.

7. An emergency authority management device, characterized in that: The device comprises: Receiving unit, used to obtain emergency work orders issued in real time; A search unit, configured to search for emergency duty information according to the emergency work order; A determination unit is configured to obtain a list of personnel to be issued management authority in different time periods based on the emergency duty information; and determine a list of personnel to be issued management authority in the current time period based on the start time of the emergency work order; The issuing unit is used to use the business type of the emergency work order to match the target personnel from the personnel table to be issued management permissions in the current time period, and issue the emergency management permissions to the target personnel's account based on the preset emergency work order module, and send emergency work order prompt information so that the target personnel can reach the corresponding emergency area according to the emergency work order prompt information; A verification unit, used to perform compliance verification on target personnel using identity verification equipment in the emergency area; The setting unit is used to, if the compliance check passes, then after the target person's account triggers a request to log in to the emergency work order module, the emergency work order module sends an operation permission request to the bastion host system, so that the bastion host system verifies the terminal currently requesting login according to the emergency work order, and after the verification is passed, sets the terminal currently requesting login to allow the target person to operate, so that the target person has the authority to operate the terminal and processes the emergency work order through the terminal.

8. A computer device comprising a memory, a processor, and a computer program stored in the memory, characterized in that: When the computer program is executed by the processor, the computer program executes the instructions of the method according to any one of claims 1 to 6.

9. A computer storage medium having a computer program stored thereon, characterized in that: When the computer program is executed by a processor of a computer device, the computer program executes the instructions of the method according to any one of claims 1 to 6.

10. A computer program product, characterized in that The computer program product comprises a computer program, and when the computer program is executed by a processor, the computer program executes instructions of the method according to any one of claims 1 to 6.

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