Method and apparatus for first aid
By dispatching emergency responders based on location and capability through an emergency response server, and utilizing voice calls and artificial intelligence guidance, the problems of long arrival times of emergency vehicles and inaccurate dispatch of emergency responders in existing technologies are solved, thereby improving the efficiency of medical response in emergency situations.
Patent Information
- Application Number
- CN202380096357.1
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2023-04-04
- Publication Date
- 2025-10-31
AI Technical Summary
In existing technologies, users spend too much time waiting for emergency vehicles to arrive in emergency situations, and the dispatch of trained emergency personnel is not fast or accurate enough.
The system receives incident reports from user devices via an emergency response server, dispatches emergency responders based on their location and capabilities, establishes voice calls with user devices, provides on-site guidance and navigation, and utilizes artificial intelligence to collect bystander information.
It enables rapid and accurate dispatch of emergency medical personnel, reduces user waiting time, and improves the efficiency of medical response in emergency situations.
Smart Images

Figure CN120883285A_ABST
Abstract
Description
Technical Field
[0001] The non-limiting and exemplary embodiments of this disclosure generally relate to the field of information processing, and in particular to methods and apparatus for first aid. Background Technology
[0002] This section introduces aspects that may facilitate a better understanding of this disclosure. Therefore, the statements in this section should be read with that in mind and should not be construed as an admission of what is in the prior art or what is not.
[0003] With the development of personal health management hardware and software applications, people are enjoying the convenience of increasingly more health management services. For example, smartwatches can monitor the user's heart rate, and the corresponding software can provide reports, suggestions, or alerts to the user or their emergency contacts.
[0004] When a user has an accident, such as a fall or a heart attack, the smartwatch can send a text message to the user's emergency contacts or call a public emergency number (such as 911 in the United States or 120 in China), and can share the user's location with the user's emergency contacts or public emergency services.
[0005] However, even with this advanced technology, users still need to wait for public emergency services to dispatch ambulances (with doctors and nurses) to assist them. In congested cities, it can take 30 minutes or even hours for an ambulance to arrive. This is not fast enough for most emergencies.
[0006] Some organizations can train staff to be first responders to provide emergency assistance before ambulances arrive. However, these trained staff are listed in a computer or on paper. People need to find that list and call each trained staff member individually to see if they are nearby and available. This is also time-consuming.
[0007] There is a need to develop a technology that can quickly and accurately dispatch nearby emergency responders to provide medical treatment to users in need. Summary of the Invention
[0008] The summary of this invention is provided to introduce, in a simplified form, the selected concepts further described in the detailed embodiments below. This summary is not intended to identify key or essential features of the claimed subject matter, nor is it intended to limit the scope of the claimed subject matter.
[0009] In order to overcome or mitigate at least one of the problems mentioned above or other problems, or to provide a useful solution, embodiments of this disclosure provide a method and apparatus for dispatching first responders.
[0010] In a first aspect of this disclosure, a method for an emergency response server is provided. The method includes: receiving an event report from a user device; and dispatching emergency responders based at least on the location of the emergency responders; wherein the event report includes indications of health events of the user of the user device.
[0011] In one embodiment, the dispatching step includes: receiving the locations of multiple emergency responders from their emergency responder devices; and selecting an emergency responder from the multiple emergency responders based at least on their locations.
[0012] In one embodiment, the dispatch step further includes: receiving the capabilities and / or availability of multiple first responders from the first responder devices of multiple first responders; and wherein the selection is further based on their capabilities and / or availability.
[0013] In one embodiment, the method further includes: establishing a voice call with the user equipment; and instructing bystanders via the voice call on how to assist the user or collect on-site information from the bystanders.
[0014] In this embodiment, the event report also includes at least one of the following information about the user: age, height, weight, blood type, medical history, allergies, medication history, and organ donation.
[0015] In one embodiment, the dispatching step further includes sending a dispatch request to the emergency responder's emergency responder equipment; wherein the dispatch request includes an event report.
[0016] In one embodiment, the dispatching step further includes navigating emergency responders to the location of the user on the user device and / or the location of the medical equipment / supplies.
[0017] In one embodiment, the method further includes establishing a voice call between the user device and the emergency responder's device.
[0018] In one embodiment, the method further includes notifying the emergency response center or the emergency contact of the user of the user device of the incident report.
[0019] In a second aspect of this disclosure, a method for a user equipment is provided. The method includes: detecting a health event of a user of the user equipment; and sending an event report to an emergency response server; wherein the event report includes an indication of the health event of the user of the user equipment.
[0020] In one embodiment, the method further includes: establishing a voice call with an emergency response server; and wherein instructions to bystanders on how to help the user or on-site information from bystanders are transmitted via the voice call.
[0021] In one embodiment, the method further includes collecting input from the user about at least one of the following: age, height, weight, blood type, medical history, allergies, medication history, and organ donation. The event report also includes the collected input.
[0022] In one embodiment, the method further includes: establishing a voice call with emergency personnel equipment via an emergency server.
[0023] In a third aspect of this disclosure, a method for an emergency medical personnel device is provided. The method includes: sending a location report of the emergency medical personnel device to an emergency medical services server; and receiving a dispatch request from the emergency medical services server; wherein the dispatch request includes an indication of a health event of a user of the user device.
[0024] In one embodiment, the method further includes sending the capability and / or availability of first responders to the emergency response server.
[0025] In this embodiment, the assignment request also includes at least one of the following information about the user: age, height, weight, blood type, medical history, allergies, medication history, and organ donation.
[0026] In an embodiment, the method further includes receiving navigation to the location of a user going to a user device and / or the location of a medical device / supply.
[0027] In one embodiment, the method further includes: establishing a voice call with the user device via an emergency response server.
[0028] In a fourth aspect of this disclosure, an apparatus is provided. The apparatus includes: a communication interface; a processor; and a memory coupled to the processor, the memory containing instructions executable by the processor, thereby enabling the apparatus to perform the methods described according to any one of the first, second, and third aspects.
[0029] In a fifth aspect of this disclosure, a computer-readable storage medium is provided that stores instructions which, when executed by at least one processor, cause at least one processor to perform the methods according to the first, second, and third aspects.
[0030] Using this invention, users in need of medical assistance can quickly obtain help from emergency personnel. Attached Figure Description
[0031] The above and other aspects, features, and benefits of various embodiments of this disclosure will become more fully apparent from the following detailed description with reference to the accompanying drawings, wherein the same reference numerals or letters are used to refer to the same or equivalent elements. The drawings are shown to facilitate a better understanding of the embodiments of this disclosure and are not necessarily drawn to scale, wherein:
[0032] Figure 1 A flowchart of a method 100 for an emergency rescue server according to an embodiment of the present disclosure is shown;
[0033] Figure 2 A flowchart of a method 200 for a user equipment according to an embodiment of the present disclosure is shown;
[0034] Figure 3 A flowchart of a method 300 for a first-aid personnel device according to an embodiment of the present disclosure is shown; and
[0035] Figure 4 This is a block diagram of a first aid device 400 according to an embodiment of the present disclosure. Detailed Implementation
[0036] Embodiments of this disclosure are described in detail with reference to the accompanying drawings. It should be understood that these embodiments are discussed only to enable those skilled in the art to better understand and thus implement this disclosure, and not to impose any limitation on the scope of this disclosure. References to features, advantages, or similar language throughout this specification do not imply that all features and advantages achievable with this disclosure should be included in or in any single embodiment of this disclosure. Rather, references to features and advantages are understood to mean that a particular feature, advantage, or characteristic described in connection with an embodiment is included in at least one embodiment of this disclosure. Furthermore, in one or more embodiments, the features, advantages, and characteristics described in this disclosure may be combined in any suitable manner. Those skilled in the art will recognize that this disclosure can be practiced without one or more particular features or advantages of a particular embodiment. In other instances, additional features and advantages that may not be present in all embodiments of this disclosure may be recognized in certain embodiments.
[0037] References to "an embodiment," "embodiment," and "example embodiment," etc., in the specification indicate that the described embodiment may include a particular feature, structure, or characteristic, but not every embodiment must include that particular characteristic, structure, or characteristic. Furthermore, such phrases do not necessarily refer to the same embodiment. Moreover, when a particular feature, structure, or characteristic is described in connection with an embodiment, whether explicitly described or not, its influence on that feature, structure, or characteristic in conjunction with other embodiments is within the knowledge of those skilled in the art.
[0038] It should be understood that although the terms “first” and “second”, etc., may be used herein to describe various elements, these elements should not be limited by these terms. These terms distinguish one element from another only. For example, without departing from the scope of the exemplary embodiments, a first element may be referred to as a second element, and similarly, a second element may be referred to as a first element. As used herein, the term “and / or” includes any and all combinations of one or more of the listed terms associated with it.
[0039] The terminology used herein is for the purpose of describing particular embodiments only and is not intended to limit the exemplary embodiments. As used herein, unless the context clearly indicates otherwise, the singular forms “a,” “an,” and “the” are intended to include the plural forms as well. It will be further understood that the terms “comprising,” “having,” and / or “including,” as used herein, specify the presence of the described features, elements, and / or components, etc., but do not exclude the presence or addition of one or more other features, elements, components, and / or combinations thereof.
[0040] Note that the terminology used in this document is for ease of description and differentiation of nodes, devices, or networks. As technology evolves, other terms with similar / equal meanings may be used.
[0041] In the following description and claims, unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this disclosure pertains.
[0042] In the system disclosed herein, the user equipment is worn / carried or attached to the user by the user. The user equipment is capable of detecting various situations / status of the user and can report to an emergency response server in a communication network or the cloud. Emergency responders equipped with emergency response equipment can be trained volunteers, registered doctors / nurses, personnel from the Red Cross, firefighters, or others who can provide first aid / medical services to people. The emergency response server can coordinate emergency responders via the emergency response equipment to assist users in need of medical assistance.
[0043] Figure 1 A flowchart of a method 100 for an emergency rescue server according to an embodiment of the present disclosure is shown.
[0044] At box 101, receive event reports from the user equipment.
[0045] The emergency response server can connect to user devices via various networks. User devices can send event reports to the emergency response server. Event reports may include indications of health events affecting the user. These health events may indicate a need for emergency / medical services, such as falls, heart attacks, low heart rate, low blood oxygen levels, loss of consciousness, respiratory arrest, or low blood sugar. In another embodiment, the event report may also include at least one of the user's information: age, height, weight, blood type, medical history, allergies, medication history, and organ donation. This information can be collected from the user and stored locally on the user device or in the cloud, and can be provided to the emergency response server only when the user needs assistance, thus protecting data security and privacy.
[0046] At box 102, emergency personnel are assigned based at least on their location.
[0047] Emergency medical service servers can collect information about emergency medical personnel in advance from their equipment, databases, servers, etc. (e.g., name, abilities, licenses, certificates, positions, preferences, languages, etc.).
[0048] After receiving an incident report from a user device, the emergency response server can dispatch emergency responders to assist the user. The dispatch action can be based at least on the location of the emergency responders, as emergency response is time-sensitive. In one embodiment, the emergency responder closest to the user is selected. In another embodiment, the emergency responder within a preset threshold distance is selected. In yet another embodiment, one or more emergency responders can be selected.
[0049] The location of emergency responders can be obtained in advance, for example, regularly, periodically, or randomly, regardless of the incident report received. Alternatively, the emergency server can send a location report to the emergency responder's device after receiving an incident report.
[0050] In another embodiment, the emergency response server can receive the capabilities and / or availability of emergency responders from their emergency responder equipment. As described above, this action can be performed in advance or in response to receiving an incident report. The emergency response server can further dispatch (select) (one or more) emergency responders based on their capabilities and / or availability. Capabilities indicate how much / how good the medical care an emergency responder can provide. For example, a professional emergency physician can provide more / better assistance than an amateur volunteer. A cardiologist may be better at helping a user experiencing a heart attack than a dentist. Availability indicates whether an emergency responder is currently able to provide assistance. Availability can be checked / confirmed using emergency responder equipment.
[0051] After making a dispatch decision, the emergency response server can send a dispatch request to the selected emergency responders' equipment. The dispatch request may include an incident report. The dispatch report may also include on-site information collected by the user equipment and sent to the emergency response server.
[0052] In another embodiment, the user of the user device may be accompanied by a bystander who is unaware of how to help. It is useful for the bystander to provide information to the emergency responders or for the emergency responders to instruct the bystander on what to do and not to do before the emergency responders arrive. That is, communication between the bystander and the emergency responders is beneficial to the user. Therefore, method 100 may further include establishing a voice call between the user device and the emergency responder's device. Moreover, the bystander is often unaware that the emergency responders can help and are on their way. Using this embodiment, the bystander can confidently and / or utilize the user's user device to better assist the user without having to carry dedicated equipment and without needing to unlock the user's user device.
[0053] In another embodiment, the emergency response server can establish a voice call with the user's device and utilize artificial intelligence (AI) or machine learning (ML) to gather information from bystanders via voice call, instruct bystanders on how to help the user, or broadcast voice messages and / or alarms to attract bystanders' attention. This is particularly useful when the user is unable to request help on their own.
[0054] To assist emergency responders in reaching the scene, in one embodiment, dispatch step 102 may further include navigating the emergency responders to the location of the user of the user equipment and / or the location of medical equipment / supplies. Medical equipment / supplies may be emergency supply stations, first-aid kits, automated external defibrillators, etc.
[0055] In another embodiment, method 100 may further include: notifying an emergency contact of an emergency response center or a user's emergency contact on the user equipment of the incident report. The emergency contact can be obtained from the user equipment.
[0056] Figure 2 A flowchart of a method 200 for a user equipment according to an embodiment of the present disclosure is shown.
[0057] At box 201, detect the user's health events on the user device.
[0058] User devices may include, but are not limited to: mobile phones, smartphones, personal digital assistants, computers, wearable devices, smartwatches, health monitoring devices, smart rings, smart tags, pulse oximeters, smart bracelets, smart necklaces, smart glasses, heart rate monitors, etc.
[0059] User equipment can be equipped with various sensors to enable it to sense the user's condition and detect certain health-related events. For example, CN113936422A describes how mobile devices can detect when a user falls or needs assistance.
[0060] At box 202, send an event report to the emergency response server.
[0061] In response to the detection of a health event, the user device can send an event report to an emergency response server. The event report may include an indication of the user's health event. As mentioned above, a health event indicates that the user requires emergency / medical services; for example, it may indicate a fall, heart attack, low heart rate, low blood oxygen, loss of consciousness, respiratory arrest, low blood sugar, etc. In another embodiment, the event report may also include at least one of the user's following: age, height, weight, blood type, medical history, allergies, medication history, and organ donation. This information can be collected from the user and stored locally on the user device or in the cloud, and can be provided to the emergency response server only when the user needs assistance, in order to protect data security / privacy.
[0062] In one embodiment, method 200 may further include: establishing a voice call with an emergency medical services server. Instructions to bystanders on how to assist the user or on-site information from bystanders can be transmitted via the voice call.
[0063] In one embodiment, method 200 may further include establishing a voice call with emergency personnel's equipment via an emergency server. In this scenario, emergency personnel and bystanders can communicate with each other to exchange information, provide navigation, give instructions on how to help the user, etc.
[0064] In one embodiment, the user equipment can broadcast a voice message or alarm to request assistance from bystanders. This is particularly useful when the user is unable to request help on their own.
[0065] Figure 3 A flowchart of a method 300 for a first aid personnel device according to an embodiment of the present disclosure is shown.
[0066] At box 301, the location report of the emergency personnel's equipment is sent to the emergency server.
[0067] As mentioned above, location reports can be sent periodically, periodically, randomly, or in response to location requests from emergency response servers.
[0068] At box 302, a dispatch request is received from the emergency server.
[0069] Dispatch requests include indications of health events of the user on the user device.
[0070] In one embodiment, method 300 may further include: sending the capabilities and / or availability of first responders to the emergency response server. The capabilities and / or availability may be sent before or after receiving a dispatch request.
[0071] In one embodiment, the assignment request may also include at least one of the following: age, height, weight, blood type, medical history, allergies, medication history, and organ donation.
[0072] In one embodiment, method 300 may further include: receiving navigation to the location of a user and / or the location of a medical device / supply.
[0073] In one embodiment, method 300 may further include: establishing a voice call with the user equipment via an emergency response server.
[0074] Figure 4 This is a block diagram of a first aid device 400 according to an embodiment of the present disclosure.
[0075] Device 400 includes a communication interface 401, a processor 402, and a memory 403. The memory 403 contains instructions executable by the processor 402, thereby enabling device 400 to perform, for example, previously combined... Figures 1 to 3 The actions described in the process.
[0076] In some embodiments, the memory 403 may also contain instructions executable by the processor 402, thereby enabling the device 400 to perform any of the methods, steps, and processes described above.
[0077] This disclosure also provides at least one computer program product employing a non-volatile or volatile memory form (e.g., a non-transitory computer-readable storage medium, electrically erasable programmable read-only memory (EEPROM), flash memory, and hard disk drive). The computer program product includes a computer program. The computer program includes: code / computer-readable instructions that, when executed by processor 402, cause device 400 to perform, for example, previously combined... Figures 1 to 3 The actions described in the process.
[0078] A computer program product can be configured as structured computer program code within computer program modules. These computer program modules are essentially executable. Figures 1 to 3 The actions shown in the process.
[0079] The processor may be a single CPU (Central Processing Unit), but may also include two or more processing units. For example, the processor may include a general-purpose microprocessor; an instruction set processor and / or associated chipsets and / or a special-purpose microprocessor, such as an application-specific integrated circuit (ASIC). The processor may also include on-board memory for caching purposes. The computer program may be carried by a computer program product connected to the processor. The computer program product may include a non-transitory computer-readable storage medium on which the computer program is stored. For example, the computer program product may be flash memory, random access memory (RAM), read-only memory (ROM), or EEPROM, and in alternative embodiments, the computer program modules described above may be distributed across different computer program products in the form of memory.
[0080] The techniques described herein can be implemented in various ways such that the means for implementing one or more functions of the corresponding apparatus described with the embodiments includes not only prior art means, but also means for implementing one or more functions of the corresponding apparatus described with the embodiments, and it can include separate means for each individual function or means that can be configured to perform two or more functions. For example, these techniques can be implemented in hardware (one or more means), firmware (one or more means), software (one or more modules), or a combination thereof. For firmware or software, implementation can be achieved by modules (e.g., processes, functions, etc.) that perform the functions described herein.
[0081] Exemplary embodiments described herein have been described above with reference to block diagrams and flowcharts of methods and apparatus. It should be understood that each block in the block diagrams and flowcharts, and combinations of blocks in the block diagrams and flowcharts, can be implemented, respectively, by various means including computer program instructions. These computer program instructions can be loaded onto a general-purpose computer, a special-purpose computer, or other programmable data processing apparatus to produce a machine such that the instructions, which execute on the computer or other programmable data processing apparatus, create means for implementing the functions specified in one or more flowchart blocks.
[0082] Furthermore, although the operations are depicted in a specific order, this should not be construed as requiring that such operations be performed in the specific order shown or in a sequential manner, or that all the illustrated operations be performed to achieve the desired result. In some cases, multitasking and parallel processing can be advantageous. Similarly, although several specific implementation details are included in the foregoing discussion, these details should not be construed as limiting the scope of this disclosure, but rather as descriptions of features that may be specific to particular embodiments. Certain features described in the context of individual embodiments may also be implemented in combination in a single embodiment. Conversely, various features described in the context of a single embodiment may also be implemented individually or in any suitable sub-combination in multiple embodiments.
[0083] While this specification contains numerous specific implementation details, these details should not be construed as limiting the scope of any implementation or potentially claimed content, but rather as descriptions of features specific to particular embodiments of a particular implementation. Certain features described in the context of individual embodiments in this specification may also be implemented in combination in a single embodiment. Conversely, various features described in the context of a single embodiment may also be implemented individually or in any suitable sub-combination in multiple embodiments. Moreover, although features may be described above as acting in certain combinations and even so claimed, in some cases, one or more features of a claimed combination may be removed from the combination, and the claimed combination may involve sub-combinations or variations thereof.
[0084] It will be apparent to those skilled in the art that the inventive concept can be implemented in various ways as technology advances. The embodiments described above are given for illustrative purposes and not for limiting the scope of this disclosure, and it should be understood that modifications and variations can be made without departing from the spirit and scope of this disclosure, as will be readily apparent to those skilled in the art. Such modifications and variations are considered to be within the scope of this disclosure and the appended claims. The scope of protection of this disclosure is defined by the appended claims.
Claims
1. A method for an emergency rescue server, comprising: Receive event reports from user equipment; as well as The emergency responders are assigned based at least on their location; The event report includes indications of health events of the user of the user device.
2. The method according to claim 1, wherein, The assignment steps include: Receive the locations of the multiple emergency responders from their emergency responder equipment; and The emergency responder is selected from the plurality of emergency responders, at least based on their locations.
3. The method according to claim 2, wherein, The assignment step also includes: The ability and / or availability of the multiple first responders to receive information from their first responder devices; and The selection is further based on the capabilities and / or availability of the plurality of first responders.
4. The method according to any one of claims 1 to 3, further comprising: Establish a voice call with the user equipment; as well as The voice call instructs bystanders on how to assist the user or gather on-site information from the bystanders.
5. The method according to any one of claims 1 to 4, wherein, The incident report also includes at least one of the following information about the user: age, height, weight, blood type, medical history, allergies, medication history, and organ donation.
6. The method according to any one of claims 1 to 5, wherein, The assignment step also includes: Send a dispatch request to the emergency medical personnel's emergency medical equipment; and The dispatch request includes the event report.
7. The method according to any one of claims 1 to 6, wherein, The assignment step also includes: The emergency responders will be directed to the location of the user on the user device and / or the location of the medical equipment / supplies.
8. The method according to any one of claims 1 to 7, further comprising: A voice call is established between the user equipment and the emergency personnel equipment.
9. The method according to any one of claims 1 to 8, further comprising: The incident report shall be notified to the emergency response center or the emergency contact of the user of the user equipment.
10. A method for a user equipment, comprising: Detect health events of the user on the user equipment; as well as Send an incident report to the emergency response server; The event report includes an indication of the user's health event on the user device.
11. The method of claim 10, further comprising: Establish a voice call with the emergency response server; as well as In this context, instructions to bystanders on how to assist the user, or on-site information from the bystanders, are transmitted via the voice call.
12. The method according to any one of claims 10 to 11, further comprising: The user shall be provided with at least one of the following inputs: age, height, weight, blood type, medical history, allergies, medication history, and organ donation; and The event report also includes the collected inputs.
13. The method according to any one of claims 10 to 12, further comprising: A voice call is established between the emergency server and the emergency personnel's equipment.
14. A method for using equipment for first responders, comprising: Send the location report of the emergency personnel's equipment to the emergency server; as well as Receive dispatch request from the emergency response server; The dispatch request includes an indication of a user's health event on the user device.
15. The method of claim 14, further comprising: Send the capabilities and / or availability of the emergency responders to the emergency response server.
16. The method according to any one of claims 14 to 15, wherein, The assignment request also includes at least one of the following for the user: age, height, weight, blood type, medical history, allergies, medication history, and organ donation.
17. The method according to any one of claims 14 to 16, further comprising: Receive navigation to the user's location and / or the location of the medical device / supply.
18. The method according to any one of claims 14 to 17, further comprising: A voice call is established between the emergency response server and the user equipment.
19. A device for first aid, comprising: Communication interface; processor; as well as A memory coupled to the processor, the memory containing instructions executable by the processor, thereby enabling the device to perform the method according to any one of claims 1 to 18.
20. A computer-readable storage medium storing instructions that, when executed by at least one processor, cause the at least one processor to perform the method according to any one of claims 1 to 18.
Citation Information
Patent Citations
Detecting Falls Using Mobile Device
CN113936422A