Notice processing method, system and device, equipment and medium

Abstract

The invention relates to the technical field of financial science and technology, and particularly discloses a notification processing method, system, device and equipment based on data communication, and a medium, so as to solve the technical problem of extremely low processing efficiency of a traditional claim settlement notification. The method comprises the steps that a claim settlement notification confirmation instruction is responded, sending address information and notification document data are automatically sent to a logistics system, and the logistics system generates an express number and a two-dimensional code corresponding to the express number; sending the notice document data, the express number and the corresponding two-dimensional code to a document printing system of a corresponding mechanism, enabling the document printing system to automatically print the notice, and adding the express number and the corresponding two-dimensional code to the printed claim settlement notice after printing; and receiving the express sending state and processing progress information updated by the logistics system based on the scanning operation to complete closed-loop processing of the whole process from printing to sending of the claim settlement notice.

Description

Technical Field

[0001] This application relates to the field of financial technology, and in particular to a method, system, device, equipment and medium for processing notifications based on data connectivity. Background Technology

[0002] In the fields of fintech and other technology sectors, there is a need to send or mail notices in many areas. For example, in the field of insurance processing, there is the processing of claims notices.

[0003] In traditional methods, the processing of claims notices suffers from significant efficiency issues. Each notice must be printed individually by the agency's notification staff, categorized according to the insurance agent's address, and then mailed to the corresponding agent or customer. Clearly, the agency's notification staff must manually categorize and mail the notices, which is extremely labor-intensive, especially when handling a large number of cases. Furthermore, due to delays in the mailing process, customers experience considerable time loss in receiving their notices, making the process extremely inefficient. Summary of the Invention

[0004] This application provides a method, system, device, equipment, and medium for processing notifications based on data connectivity, in order to solve the technical problem of extremely low efficiency in traditional claims notification processing.

[0005] A notification processing method based on data connectivity, used in a document center system, the method comprising: Receive a claim notification confirmation instruction, wherein the claim notification confirmation instruction includes the mailing address information of the claim notification and the corresponding notification document data; In response to the claim notification confirmation instruction, the mailing address information and notification document data are automatically sent to the logistics system, so that the logistics system generates a tracking number and its corresponding QR code. The notification document data, the express tracking number and its corresponding QR code are sent to the document printing system of the corresponding institution, so that the document printing system can automatically print the notification based on the received data, and attach the express tracking number and its corresponding QR code to the printed claim notification after printing. The printed claim notification is used to enable the courier to complete the receipt registration of the claim notification by scanning the QR code. The system receives the express delivery status and processing progress information updated by the logistics system based on the scanning operation, so as to complete the closed-loop processing of the entire process from printing the claim notice to delivery.

[0006] A notification processing system based on data connectivity includes a document printing center system, a logistics system, and document printing systems corresponding to each institution, wherein: The document center system receives a claim notification confirmation instruction, which includes the mailing address information of the claim notification and the corresponding notification document data. In response to the claim notification confirmation instruction, the document center system automatically sends the mailing address information and notification document data to the logistics system, enabling the logistics system to generate a tracking number and its corresponding QR code. The document center system sends the notification document data, the express tracking number and its corresponding QR code to the document printing system of the corresponding institution; The document printing system automatically prints the notification based on the received data, and after printing, it attaches the express tracking number and its corresponding QR code to the printed claim notification. The printed claim notification is used to enable the courier to complete the receipt registration of the claim notification by scanning the QR code. The document center system receives the express delivery status and processing progress information updated by the logistics system based on the scanning operation, so as to complete the closed-loop processing of the entire process from printing the claim notice to delivery.

[0007] A notification processing device based on data connectivity, the device comprising: The receiving module is used to receive a claim notification confirmation instruction, which includes the mailing address information of the claim notification and the corresponding notification document data. The first calling module is used to respond to the claim notification confirmation instruction and automatically send the mailing address information and notification document data to the logistics system, so that the logistics system generates the express tracking number and its corresponding QR code. The second calling module sends the notification document data, the express tracking number and its corresponding QR code to the document printing system of the corresponding institution, so that the document printing system can automatically print the notification based on the received data, and attach the express tracking number and its corresponding QR code to the printed claim notification after printing. The printed claim notification is used to enable the courier to complete the receipt registration of the claim notification by scanning the QR code. The update module is used to receive the express delivery status and processing progress information updated by the logistics system based on the scanning operation, so as to complete the closed-loop processing of the entire process from printing the claim notice to delivery.

[0008] A computer device includes a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor, when executing the computer program, implements the steps of the notification processing method based on data connectivity as described in any of the preceding claims.

[0009] A computer-readable storage medium storing a computer program that, when executed by a processor, implements the steps of the notification processing method based on data connectivity as described in any of the preceding claims.

[0010] This application provides a data connectivity-based notification processing method. A document center system receives a claim notification confirmation instruction, which includes the mailing address information and corresponding notification document data. In response to the confirmation instruction, the system automatically sends the mailing address information and notification document data to a logistics system, causing the logistics system to generate a tracking number and its corresponding QR code. The system then sends the notification document data, the tracking number, and the corresponding QR code to the document printing system of the corresponding institution, enabling the document printing system to automatically print the notification based on the received data. After printing, the tracking number and its corresponding QR code are attached to the printed claim notification. The printed claim notification allows the courier to complete the receipt registration of the claim notification by scanning the QR code. The system also receives updated delivery status and processing progress information from the logistics system based on the scanning operation, thus completing a closed-loop process from printing to delivery of the claim notification. As can be seen, by connecting with the document center systems and printing systems of various institutions, once a claim notification order is confirmed, automated printing and logistics can be implemented. This solution significantly reduces the workload of manual operations and lowers the company's operating costs. At the same time, the rapid delivery of notifications enhances customer experience and strengthens the company's market competitiveness. Attached Figure Description

[0011] To more clearly illustrate the technical solutions of the embodiments of this application, the drawings used in the description of the embodiments of this application will be briefly introduced below. Obviously, the drawings described below are only some embodiments of this application. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0012] Figure 1 This is a schematic diagram of an application environment for a notification processing method based on data connectivity according to an embodiment of this application; Figure 2 This is a flowchart illustrating a notification processing method based on data connectivity in one embodiment of this application; Figure 3 This is a schematic diagram of a notification processing device based on data connectivity in one embodiment of this application; Figure 4 This is a schematic diagram of the structure of a computer device according to one embodiment of this application. Detailed Implementation

[0013] The technical solutions of the embodiments of this application will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are only some embodiments of this application, not all embodiments. Based on the embodiments of this application, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of this application.

[0014] like Figure 1 As shown, Figure 1 This is a schematic diagram of a processing framework for a data-connected notification processing method in this application embodiment. The framework includes a document printing center system, a logistics system, and document printing systems corresponding to each institution. Specifically: the document printing center system receives a claim notification confirmation instruction, which includes the mailing address information and corresponding notification document data; in response to the confirmation instruction, it automatically sends the mailing address information and notification document data to the logistics system, causing the logistics system to generate a tracking number and its corresponding QR code; it then sends the notification document data, the tracking number, and the corresponding QR code to the document printing system of the corresponding institution; the document printing system automatically prints the notification based on the received data and attaches the tracking number and its corresponding QR code to the printed claim notification after printing. The printed claim notification is used by couriers to complete the receipt registration of the claim notification through QR code scanning; the document printing center system receives updated express delivery status and processing progress information from the logistics system based on the scanning operation to complete a closed-loop process from printing to delivery of the claim notification. By integrating with the document center and printing systems of various institutions, once a claim notification order is confirmed, automated printing and logistics can be implemented. This solution significantly reduces manual workload and lowers operating costs for businesses. Simultaneously, the rapid delivery of notifications enhances customer experience and strengthens the company's market competitiveness.

[0015] For example, a claim notification includes, but is not limited to, insurance claims in the fintech sector, such as car insurance, medical insurance, or travel insurance, etc., without specific limitations. The aforementioned claim notification can also be a court-issued ruling, etc., without specific limitations.

[0016] It should be noted that the document center system in the above method can be implemented through a server, which can be a standalone server or a server cluster composed of multiple servers, without any specific limitation.

[0017] like Figure 2 The present invention provides a notification processing method based on data connectivity for a document center system, the method comprising the following steps: S10. Receive a claim notification confirmation instruction, wherein the claim notification confirmation instruction includes the mailing address information of the claim notification and the corresponding notification document data; S20. In response to the claim notification confirmation instruction, automatically send the mailing address information and notification document data to the logistics system, so that the logistics system generates a tracking number and its corresponding QR code. S30. Send the notification document data, the express tracking number and its corresponding QR code to the document printing system of the corresponding institution, so that the document printing system can automatically print the notification based on the received data, and attach the express tracking number and its corresponding QR code to the printed claim notification after printing. The printed claim notification is used to enable the courier to complete the receipt registration of the claim notification by scanning the QR code. S40. Receive the express delivery status and processing progress information updated by the logistics system based on the scanning operation, so as to complete the closed-loop processing of the entire process from printing the claim notice to delivery.

[0018] In step S10, the system must be able to receive confirmation instructions for claim notifications. These instructions can be determined by staff in the agency's notification department. For example, after a car insurance customer reports an accident, the insurance company reviews and completes the claim calculation, generating a claim notification document (e.g., PDF format, containing the claim amount, payment details, insurance company seal, etc.) with the number "LC20250719001". The corresponding mailing address is "Room 501, Unit 2, Building 3, XX Community, XX Road, Xuanwu District, Nanjing City, Jiangsu Province" (Recipient: Ms. Wang, Contact Number: 139XXXX5678). The insurance company's notification staff logs into the document center system, selects the claim case in the pending list, confirms the above mailing address and associated PDF document are correct, and then clicks the "Confirm Submission" button. At this time, the document center system received a claim notification confirmation instruction containing "mailing address information (Room 501, Unit 2, Building 3, XX Community, No. XX Road, Xuanwu District, Nanjing City, Jiangsu Province, Ms. Wang, 139XXXX5678)" and "notification document data (PDF file with number LC20250719001)".

[0019] In step S20, the document center system responds to the aforementioned compensation notice confirmation instruction and automatically pushes the mailing address information and notice document data to the logistics system of the cooperating logistics company through a preset API interface (such as using the HTTPS protocol for encrypted data transmission). After receiving the data from the document center system, the logistics system completes information verification within a specified time, generates a unique tracking number "**15928374650", and generates a QR code (e.g., 2cm×2cm in size, H-level fault tolerance, capable of withstanding 30% wear or contamination) containing "tracking number, recipient address hash value, and sender code" based on this tracking number. The tracking number and QR code are then sent back to the document center system.

[0020] In step S30, the document center system integrates the "PDF notification number LC20250719001", "express tracking number **15928374650" and "corresponding QR code", and sends the data in a package to the document printing system of the Jiangsu branch through the internal LAN (this system is located in the same administrative region as the customer's address and is the closest).

[0021] After receiving data from the document center system, the document printing system automatically activates the printer, first printing the main body of the claim notification in PDF format (e.g., A4 paper, black and white double-sided printing). Then, it precisely overprints a QR code image (e.g., printing resolution 600 dpi to ensure clarity and scannability) in a preset area (1.5cm x 1.5cm) in the upper right corner of the first page of the notification. Upon completion, the document printing system automatically records the "printing completion time: e.g., 2025-07-19 10:23:45" and sends it back to the document center system.

[0022] In step S40, after the courier from the logistics company arrives at the Jiangsu branch's document printing center, he uses a handheld terminal to scan the QR code on the claim notification. The terminal immediately displays the tracking number, recipient information, and shipping requirements. After confirming that everything is correct, the courier clicks "Confirm Receipt." At this time, the logistics system automatically records "Receipt Time: 2025-07-19 11:05:22" and synchronizes this status to the document center system. Subsequently, the logistics system pushes real-time transportation node information: "2025-07-19 13:40:15 Arrived at Nanjing Distribution Center," "2025-07-19 16:20:30 In Delivery," and "2025-07-19 17:55:42 Signed for (Recipient: Ms. Wang)." The document center system synchronously updates these statuses to the corresponding claim case records.

[0023] As can be seen, in this embodiment, through data connectivity between various systems and the aforementioned interactive processing flow, the document center system achieves a closed-loop process from "receiving confirmation instructions" to "final receipt." Compared with traditional manual processing methods, the processing time for claim notices in this case is shortened, and the entire process eliminates the need for manual filling out of waybills and classifying documents, improving the error rate while far exceeding expectations in speed and providing a good customer experience. It is particularly suitable for processing scenarios involving a large number of insurance company claim notices, demonstrating significant practicality.

[0024] In one embodiment, step S20, namely, automatically sending the mailing address information and notification document data to the logistics system, so that the logistics system generates a tracking number and its corresponding QR code, includes the following steps: The system automatically calls the system interface of the logistics system through the automatic order placement module, so that the logistics system generates a tracking number associated with the delivery address information and the corresponding notification document data, and generates QR code image data based on the tracking number; The QR code image data is subjected to fault-tolerant encoding processing and encrypted encapsulation to obtain the final QR code.

[0025] In this embodiment, the automatic order placement module built into the document center system (e.g., developed in Java and deployed in the "Logistics Connection Service" node of a microservice architecture) immediately initiates the interface call process upon receiving the claim notification confirmation instruction. This module pre-stores the open platform interface address of the logistics system. By calling this open platform interface address, relevant processing is completed. For example, the following processing is performed: the delivery address information (recipient: Mr. Li, phone: 138XXXX9012, address: No. XX, XX Road, Science and Technology Park, Nanshan District, Shenzhen, Guangdong Province) and the notification document data (number: LZ20250719002, PDF file hash value: 8f7d3e2c1b0a9...) are encapsulated in the JSON format required by the logistics system, with key fields (such as the phone number) masked (displayed as 138****9012). Signature generation: The automatic order placement module uses the API key to perform SHA-256 signature on the request parameters, generating the signature string "sign=7a9b8c7d6e5f4...", ensuring that the request has not been tampered with. API call: A POST request is sent to the logistics system interface via HTTPS protocol, with a timeout of 5 seconds (automatic retry once if timeout occurs), and a successful response is received within 2.3 seconds.

[0026] After verifying that the signature and data format are correct, the logistics system interface immediately performs the following operations: Tracking Number Generation: Based on the recipient's region (Shenzhen), date (20250719), and a random sequence, a unique tracking number "**678901234567" is generated and stored in the logistics system database, associated with the hash value of the notification document data and the sender's address information. Initial QR Code Generation: Using the tracking number as the core information, initial QR code image data (e.g., 200×200 pixels in size, containing the tracking number and sender's code "INS2025") is generated according to the QR code encoding standard. At this stage, the QR code only contains basic information and has not undergone fault tolerance or encryption processing.

[0027] After receiving the initial QR code image data returned by the logistics system, the document center system automatically initiates the fault-tolerant coding process, for example: Fault tolerance level setting: H-level fault tolerance coding (the highest level) is adopted. By adding 30% redundant check codes to the QR code image data, the QR code can still be scanned normally even if there is partial damage (such as torn corners or stains). For example, if there is a 0.5cm × 0.5cm damaged area on the edge of the QR code, the scanning device can still parse the complete express delivery tracking number.

[0028] Format optimization: The QR code image data is converted to PNG format, and the resolution is increased to 300dpi to ensure that the clarity after printing meets the scanning requirements.

[0029] QR code encryption and encapsulation: To prevent malicious tampering or theft of QR code information, the system performs the following encapsulation operations on the fault-tolerant QR codes: Data encryption: For example, the binary data of the QR code image is encrypted using the AES-256 symmetric encryption algorithm. The key is dynamically generated by the key management module of the document center system (e.g., automatically rotated every 24 hours). Encapsulated transmission: The encrypted QR code image data is associated with the express tracking number and transmitted to the document printing system through an internal secure channel (e.g., using a VPN tunnel). An encrypted timestamp (2025-07-19 09:15:30) and a verification code are also attached to ensure that the document printing system can verify the data integrity.

[0030] In this embodiment, by interfaceing the automatic order placement module with the logistics system, a "zero-human-intervention" express order generation process is achieved, saving a significant amount of time compared to traditional manual data entry methods, and the accuracy of order number generation can reach 100%. Furthermore, fault-tolerant coding effectively controls the recognizability of QR codes during actual transportation (which may involve folding and friction); AES encryption effectively prevents QR code information from being tampered with (such as by forging recipient addresses), improving security by three levels compared to unencrypted schemes.

[0031] The entire process is fully automated through "interface call - order number generation - fault-tolerant coding - encrypted encapsulation", which solves the problems of low efficiency of manual ordering and easy damage or tampering of QR codes in the existing technology, and provides a reliable data foundation for the subsequent automatic printing and delivery process.

[0032] In one embodiment, step S30, namely sending the notification document data, the express tracking number, and its corresponding QR code to the document printing system of the corresponding institution, so that the document printing system automatically prints the notification based on the received data, and attaches the express tracking number and its corresponding QR code to the printed claim notification after printing, includes the following steps: S31. Send the notification document data, the express tracking number and its corresponding QR code to the document printing system of the corresponding institution, so that the document printing system establishes multiple printing queues containing the claim notification and the corresponding QR code; the printing queues are used to embed different express tracking numbers and their corresponding QR codes into the designated page area of ​​the corresponding claim notification. S32. Output a print record file, wherein the print record file includes the association information of the notification number and QR code of the claim notification processed by each print queue.

[0033] In this embodiment, a printing queue is first established and a QR code is embedded. For example, a provincial branch's document printing system receives 150 claims notice printing tasks from the document center system every day at 10:00 AM, covering customers in 13 cities under the province. The document center system processes them as follows: based on the mailing address information of the claims notices, the 150 tasks are categorized by "city" and automatically sent to the document printing system of the corresponding city (e.g., 30 tasks from "Shangcheng District, Hangzhou" are sent to the Hangzhou printing system, and 25 tasks from "Yinzhou District, Ningbo" are sent to the Ningbo printing system).

[0034] Taking a printing point in Hangzhou as an example, after receiving 30 tasks, its document printing system establishes two printing queues according to "priority" (for example, VIP customer tasks are marked as "priority" and ordinary customer tasks are marked as "regular"). The priority queue contains 8 claim notices for VIP customers, with corresponding express tracking numbers SF20250720001 to SF20250720008. The QR codes have been pre-coded for fault tolerance and encrypted.

[0035] Regular queue: Contains 22 claim notices from ordinary customers, with tracking numbers from **20250720009 to **20250720030.

[0036] After the printing queue is started, the document center system embeds the QR code into a designated area of ​​the claim notification according to preset rules. For example, for A4-sized notifications, a 2cm x 2cm embedding area is uniformly marked in the upper right corner of the first page, 1cm from the page margin. The generated QR code is then precisely inserted into this area using the PDF editing component, ensuring that the QR code position deviation for each notification does not exceed 0.1cm, facilitating scanning by couriers. For instance, the embedded QR code on a VIP customer notification with the number LC20250720015 is linked to the tracking number **20250720005, and scanning it directly displays the customer's receipt information.

[0037] Once both queues at the Hangzhou printing point have completed printing all 30 notification letters, the document printing system automatically generates a print record file (e.g., filename "PrintRecord_HZ_20250720.csv"), the contents of which are shown in the table below: The file was uploaded to the designated directory ( / data / print / records / 20250720 / ) of the document center system via encrypted FTP, and was automatically synchronized to the backup server. Each "QR code associated identifier" in the file corresponds one-to-one with a tracking number, facilitating subsequent tracking of the entire process of QR code generation and printing.

[0038] This embodiment achieves categorized processing of claim notices by establishing multiple printing queues. VIP customer notices in the priority queue are printed faster than those in the regular queue, meeting the time-sensitive needs of high-priority customers. Dividing queues by region reduces cross-regional transportation time costs, enabling printed notices to be delivered to local couriers more quickly. The output of print record files solves the problem of "untraceable printing status" in existing technologies: managers can quickly query the corresponding QR code information and printing equipment through the notice number. When printing errors occur (such as blurred QR codes), the specific printing queue and equipment can be quickly located, improving troubleshooting efficiency compared to traditional manual registration methods. Through the collaborative processing of "queue classification - precise embedding - record output," differentiated management of printing efficiency is ensured, and traceability of the printing process is achieved, providing clear data support for subsequent delivery stages.

[0039] In one embodiment, before sending the express tracking number and its corresponding QR code to the document printing system of the corresponding institution, the method further includes the following steps: S101. Obtain the device status information and current number of print jobs of the document printing system of each institution; S102. Generate a print task allocation list based on the status information and notification address information; S103. Call the scheduling module to assign the print job to the document printing system that is ranked first in the task assignment list.

[0040] To facilitate understanding of the above processing procedure, this embodiment uses the scenario of a nationwide insurance company handling cross-regional claims notification printing tasks as an example to explain in detail the specific implementation process of the above embodiment.

[0041] Assume the insurance company has six regional document printing systems nationwide (Beijing, Shanghai, Guangzhou, Chengdu, Wuhan, and Shenyang), with each center equipped with 2-3 high-speed printers. The document center system collects data in real time through the following methods: Status information collection: A heartbeat detection signal is sent to the document printing system of each printing center every 30 seconds to obtain the equipment status (categorized into "idle," "busy," and "faulty"). For example, the collection result at 9:00 AM on July 20, 2025 is: Beijing: Equipment 1 (Idle), Equipment 2 (Busy) Shanghai: Equipment 1 (malfunction, paper jam), Equipment 2 (busy) Guangzhou: Equipment 1 (Idle), Equipment 2 (Idle) Chengdu: Equipment 1 (Busy), Equipment 2 (Idle) Wuhan: Equipment 1 (Busy), Equipment 2 (Busy) Shenyang: Equipment 1 (Idle), Equipment 2 (Faulty, out of ink) Task Quantity Statistics: The number of pending print jobs in each document printing system is collected synchronously. Data shows: Beijing (12), Shanghai (8), Guangzhou (5), Chengdu (15), Wuhan (20), and Shenyang (7).

[0042] When the document center system receives 100 claim notice printing tasks (covering all provinces and cities nationwide), it generates an allocation list according to the following rules: Address matching priority: Based on the provincial administrative region of the notification address, the nearest printing center is matched (e.g., tasks from "Shenzhen, Guangdong Province" are prioritized to the Guangzhou printing center, and tasks from "Chengdu, Sichuan Province" are prioritized to the Chengdu printing center), reducing cross-regional transportation time.

[0043] Status and Task Volume Sorting: For matched print centers, sorting is based on a comprehensive ranking of "Number of Idle Devices", "Number of Current Tasks", and "Historical Processing Efficiency" (Idle quantity weighted at 40%, number of tasks at 30%, and efficiency at 30%). For example, for "20 tasks within Guangdong Province", the Guangzhou print center is ranked first because both of its devices are idle and it has the fewest current tasks (5). The final allocation list is as follows: Guangzhou (15 allocations), Shenzhen (5 allocations from the nearest cooperation point), and Changsha (0 allocations, as a backup).

[0044] The document center system's scheduling module (deployed on the core server) performs allocation according to the following process: Task Packaging: The 15 tasks assigned to Guangzhou will be packaged, including notification document data, corresponding express tracking numbers and QR codes, and transmitted via encrypted dedicated line; Priority marking: For the three tasks marked "urgent" (from VIP customers), add a priority marker (Priority=1) to the data packet to ensure that the Guangzhou printing system processes them with priority; Confirmation feedback: After receiving the task, the Guangzhou document printing system returns a "successful receipt" confirmation message. The scheduling module updates the task status to "assigned" and synchronizes it to the monitoring interface of the organization's notification post.

[0045] In this embodiment, real-time data acquisition, intelligent sorting, and dynamic allocation solve the problems of "uneven manual allocation and unbalanced equipment load" in the prior art, laying the foundation for efficient execution of subsequent printing and mailing processes.

[0046] In one embodiment, the method further includes the following steps: S201. Obtain the time node information of the claim notice when it is printed, sent, transported and signed for, and store and update the delivery status of the claim notice based on the time node information of the claim notice when it is printed, sent, transported and signed for; S202. When the delivery status does not change after exceeding a preset time threshold, generate a reminder event record, wherein the delivery status includes the printing, sending, transporting and signing status.

[0047] Similarly, let's take a specific scenario as an example to explain the above processing procedure, as follows: Once the document printing system completes printing the notification and attaching the QR code, it automatically pushes the "printing completion time" to the document center system. For example, if a claim notification numbered RS20250721001 (mailing address: Xihu District, Hangzhou City, Zhejiang Province) is printed at 10:15:30 on July 21, 2025, the system immediately records the time and updates the delivery status to "printed". After the courier scans the code to collect the package, the logistics system synchronizes the "receipt time" to the document center system in real time. If the aforementioned notification is received at 11:30:22 on July 21, 2025, the system updates the status to "sent out". The logistics system pushes transportation node information every 30 minutes, including "arrival time at the distribution center" and "transfer time". The notification arrived at the Hangzhou distribution center at 13:45:10 on July 21, 2025, and delivery began at 15:20:05 on the same day. The system recorded all information in real time and maintained the status as "in transit." After the customer signed for the package, the courier confirmed receipt via a handheld terminal, and the logistics system pushed the "receipt time" (e.g., 16:50:33 on July 21, 2025) to the document center system, ultimately updating the status to "received." All time information is accurate to the second and stored in the "Timeliness Tracking Table" of the system database, ensuring that the organization's notification personnel can view the complete progress at any time.

[0048] The document center system has preset time thresholds for different delivery statuses, for example, as follows: When the duration of a certain state exceeds a threshold, the document center system automatically triggers an alert, for example: Case 1 (Print Timeout): Notification number RS20250721002 entered the "Printing" state at 09:00 on July 21, 2025, but due to printer malfunction, it was still not printed by 11:05 on July 21, 2025 (timeout of 5 minutes). The system immediately generated a reminder event log: Event ID: ALM20250721001 Status: Print timeout Notification No.: RS20250721002 Timeout duration: 5 minutes Current location: Shanghai Printing Center Equipment 2 Error message: Printer paper jam (Error code E01) Generation time: 2025-07-21 11:05:00 The records are synchronously pushed to the work account of the print center administrator and highlighted on the system monitoring screen.

[0049] Case 2 (Transportation Timeout): Notification letter RS20250721003 (sent to Urumqi, Xinjiang Uygur Autonomous Region) entered the "Transporting" status at 10:00 on July 21, 2025, but had not arrived at its destination by 10:30 on July 23, 2025 (30 minutes overdue). The document center system generated a reminder event, notifying the logistics liaison specialist to intervene and verify. It was ultimately confirmed that the delay was due to weather conditions. The specialist promptly communicated with the customer to explain and avoid complaints.

[0050] In this embodiment, intelligent timeliness tracking and reminders enable "prevention before the event, monitoring during the event, and traceability after the event" in the claims notification processing flow, which is a complete solution to the problem of "uncontrollable process" in the existing technology.

[0051] In one embodiment, after sending the notification document data, the express tracking number, and its corresponding QR code to the document printing system of the corresponding institution, the method further includes the following steps: S301. Obtain and store the signed image data associated with the express delivery tracking number from the logistics system; S302. In the event of printing failure, invalid QR code, or abnormal logistics interface, generate a log file containing the time and error code, and save it to the system log directory.

[0052] Taking an insurance company's application of a "printing solution based on logistics data connectivity and document center access" to process auto insurance claim notices as an example, and combining the innovative point of "intelligent management of data flow" in the disclosure materials, this paper details the specific implementation process of "storage of signed receipt images and recording of abnormal logs" in claim 6: Step S301 is the process of acquiring and storing the signed image data.

[0053] After the claim notification is printed by the document printing system and delivered by the courier, the document center system manages the entire process of the signed delivery image through real-time data connection with the logistics system. After the customer signs for the claim notification, the courier uses a handheld terminal to photograph the delivery slip containing the customer's signature (clearly showing the notification number, delivery date, and customer's signature). The terminal automatically uploads the image to the logistics system. The logistics system pushes a "delivery complete" signal to the document center system through a preset interface, along with the tracking number (e.g., **20250722001). Upon receiving the signal, the document center system immediately sends an image retrieval request to the logistics system, containing the encrypted tracking number and timestamp (2025-07-22 15:30:20). After successful verification by the logistics system, it returns a signed delivery image in JPG format (e.g., 300dpi resolution, approximately 500KB file size, including the watermark "For Insurance Company Claims Only"). The document center system performs integrity verification on the image (e.g., by comparing MD5 hash values) to ensure it has not been tampered with. After verification, the document center system stores the images in a directory structure of year / month / tracking number. At the same time, it creates an index in the database, linking the notification number (LC20250722001), tracking number, delivery time (2025-07-22 15:28:10), and image storage path to achieve the "one-click query" function.

[0054] Step S302 is the process of logging and storing abnormal situations.

[0055] During the notification processing, the document center system automatically generates standardized logs for issues such as printing failures, invalid QR codes, and logistics interface anomalies. Specific scenarios are as follows: Printing failure scenario: At 10:15 AM on July 22, 2025, the Guangzhou document printing system experienced a printing interruption due to a paper shortage while processing notification document number LC20250722005. The system immediately generated a log: [2025-07-22 10:15:23.456] [ERROR] Error code: E101 Description: Printing failed (out of paper) Subject to: Notification No. LC20250722005, Express Tracking No. **20250722005 Equipment Information: Guangzhou Printing Center Equipment 1 Invalid QR code scenario: On July 22, 2025, at 14:30, when the courier scanned the QR code on the notification document with serial number LC20250722010, the scan failed due to blurry printing. After the logistics system reported the error, the document center system generated a log: [2025-07-22 14:30:12.789] [ERROR] Error code: E202 Description: Invalid QR code (parsing failed) Subject to: Notification No. LC20250722010, Express Tracking No. **20250722010 Scanning device: Handheld terminal (ID: TERM-0089) Logistics Interface Anomaly Scenario: On July 22, 2025, at 09:45, when the document center system pushed an order request to the logistics system, the interface timed out due to network fluctuations. System Logs Generated: [2025-07-22 09:45:56.123] [ERROR] Error code: E301 Description: Logistics API call timed out (connection timed out in 30 seconds) Affected entities: Batch Task ID: B20250722001 (containing 15 notification letters) Interface Information: Order Placement Interface for Logistics System All log files are named by date and saved in the system log directory of the document center system, with access control set (accessible only to administrators). They also support searching by error code and time range.

[0056] In this embodiment, the refined processing of "retention of receipt vouchers" and "anomaly tracing" improves the closed-loop management of claims notification processing, which is an effective solution to the defects of "uncontrollable process and difficulty in locating problems" in the existing technology.

[0057] In one embodiment, a notification processing system based on data connectivity is characterized by comprising a document printing center system, a logistics system, and document printing systems corresponding to each institution, wherein: The document center system receives a claim notification confirmation instruction, which includes the mailing address information of the claim notification and the corresponding notification document data. In response to the claim notification confirmation instruction, the document center system automatically sends the mailing address information and notification document data to the logistics system, enabling the logistics system to generate a tracking number and its corresponding QR code. The document center system sends the notification document data, the express tracking number and its corresponding QR code to the document printing system of the corresponding institution; The document printing system automatically prints the notification based on the received data, and after printing, it attaches the express tracking number and its corresponding QR code to the printed claim notification. The printed claim notification is used to enable the courier to complete the receipt registration of the claim notification by scanning the QR code. The document center system receives the express delivery status and processing progress information updated by the logistics system based on the scanning operation, so as to complete the closed-loop processing of the entire process from printing the claim notice to delivery.

[0058] For specific limitations regarding the notification processing system, please refer to the relevant limitations on notification processing methods mentioned above, which will not be repeated here.

[0059] It should be understood that the sequence number of each step in the above embodiments does not imply the order of execution. The execution order of each process should be determined by its function and internal logic, and should not constitute any limitation on the implementation process of the embodiments of this application.

[0060] In one embodiment, a notification processing device based on data connectivity is provided, which corresponds one-to-one with the notification processing device based on data connectivity described in the above embodiments. For example... Figure 3 As shown, the notification processing device based on data connectivity includes a receiving module 301, a first calling module 302, a second calling module 303, and an updating module 304. Detailed descriptions of each functional module are as follows: The receiving module 301 is used to receive a claim notification confirmation instruction, wherein the claim notification confirmation instruction includes the mailing address information of the claim notification and the corresponding notification document data; The first calling module 302 is used to respond to the claim notification confirmation instruction and automatically send the mailing address information and notification document data to the logistics system, so that the logistics system generates the express tracking number and its corresponding QR code. The second calling module 303 sends the notification document data, the express tracking number and its corresponding QR code to the document printing system of the corresponding institution, so that the document printing system automatically prints the notification based on the received data, and attaches the express tracking number and its corresponding QR code to the printed claim notification after printing. The printed claim notification is used to enable the courier to complete the receipt registration of the claim notification by scanning the QR code. The update module 304 is used to receive the express delivery status and processing progress information updated by the logistics system based on the scanning operation, so as to complete the closed-loop processing of the entire process from printing the claim notice to delivery.

[0061] For specific limitations regarding the notification processing device based on data connectivity, please refer to the limitations of the notification processing method based on data connectivity mentioned above, which will not be repeated here. Each module in the aforementioned notification processing device based on data connectivity can be implemented entirely or partially through software, hardware, or a combination thereof. These modules can be embedded in or independent of the processor in the computer device in hardware form, or stored in the memory of the computer device in software form, so that the processor can call and execute the operations corresponding to each module.

[0062] In one embodiment, a computer device is provided, which may be a server, and its internal structure diagram may be as follows: Figure 4 As shown. The computer device includes a processor, memory, network interface, and database connected via a system bus. The processor provides computing and control capabilities. The memory includes a non-volatile storage medium and internal memory. The non-volatile storage medium stores an operating system, computer programs, and a database. The internal memory provides an environment for the operation of the operating system and computer programs in the non-volatile storage medium. When executed by the processor, the computer program implements the functions of a data connectivity-based notification processing device, or, when executed, implements the steps of a data connectivity-based notification processing method.

[0063] In one embodiment, a computer device is provided, including a memory, a processor, and a computer program stored in the memory and executable on the processor. When the processor executes the computer program, it implements the function of a notification processing device based on data connectivity, or executes the steps of a notification processing method based on data connectivity, in order to avoid repetition.

[0064] In one embodiment, a computer-readable storage medium is provided, on which a computer program is stored. When executed by a processor, the computer program implements the function of a notification processing device based on data connectivity, or when executed, implements the steps of a notification processing method based on data connectivity. To avoid repetition, these steps will not be repeated here.

[0065] Those skilled in the art will understand that all or part of the processes in the methods of the above embodiments can be implemented by a computer program instructing related hardware. This computer program can be stored in a non-volatile computer-readable storage medium. When executed, the computer program can include the processes of the embodiments of the above methods. Any references to memory, storage, databases, or other media used in the embodiments provided in this application can include non-volatile and / or volatile memory. Non-volatile memory may include read-only memory (ROM), programmable ROM (PROM), electrically programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM), or flash memory. Volatile memory may include random access memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms, such as static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), dual data rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronous link DRAM (SLDRAM), RAMbus direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM), etc.

[0066] Those skilled in the art will clearly understand that, for the sake of convenience and brevity, the above-described division of functional units and modules is used as an example. In practical applications, the above functions can be assigned to different functional units and modules as needed, that is, the internal structure of the device can be divided into different functional units or modules to complete all or part of the functions described above.

[0067] The above-described embodiments are only used to illustrate the technical solutions of this application, and are not intended to limit them. Although this application has been described in detail with reference to the foregoing embodiments, those skilled in the art should understand that modifications can still be made to the technical solutions described in the foregoing embodiments, or equivalent substitutions can be made to some of the technical features. Such modifications or substitutions do not cause the essence of the corresponding technical solutions to deviate from the spirit and scope of the technical solutions of the embodiments of this application, and should all be included within the protection scope of this application.

Claims

1. A notification processing method based on data connectivity, characterized in that, For a document center system, the method includes: Receive a claim notification confirmation instruction, wherein the claim notification confirmation instruction includes the mailing address information of the claim notification and the corresponding notification document data; In response to the claim notification confirmation instruction, the mailing address information and notification document data are automatically sent to the logistics system, so that the logistics system generates a tracking number and its corresponding QR code. The notification document data, the express tracking number and its corresponding QR code are sent to the document printing system of the corresponding institution, so that the document printing system can automatically print the notification based on the received data, and attach the express tracking number and its corresponding QR code to the printed claim notification after printing. The printed claim notification is used to enable the courier to complete the receipt registration of the claim notification by scanning the QR code. The system receives the express delivery status and processing progress information updated by the logistics system based on the scanning operation, so as to complete the closed-loop processing of the entire process from printing the claim notice to delivery.

2. The notification processing method based on data connectivity as described in claim 1, characterized in that, The automatic sending of the mailing address information and notification document data to the logistics system, enabling the logistics system to generate a tracking number and its corresponding QR code, includes: The system automatically calls the system interface of the logistics system through the automatic order placement module, so that the logistics system generates a tracking number associated with the delivery address information and the corresponding notification document data, and generates QR code image data based on the tracking number; The QR code image data is subjected to fault-tolerant encoding processing and encrypted encapsulation to obtain the final QR code.

3. The notification processing method based on data connectivity as described in claim 1, characterized in that, The step of sending the notification document data, the express tracking number, and its corresponding QR code to the document printing system of the corresponding institution, enabling the document printing system to automatically print the notification based on the received data, and attaching the express tracking number and its corresponding QR code to the printed claim notification after printing, includes: The notification document data, the express tracking number and its corresponding QR code are sent to the document printing system of the corresponding institution, so that the document printing system establishes multiple printing queues containing the claim notification and the corresponding QR code; the printing queues are used to embed different express tracking numbers and their corresponding QR codes into the designated page area of ​​the corresponding claim notification. Output a print record file, wherein the print record file includes the association information of the notification number and QR code of the claim notification processed by each print queue.

4. The notification processing method based on data connectivity as described in claim 1, characterized in that, Before sending the express tracking number and its corresponding QR code to the document printing system of the corresponding institution, the method further includes: Obtain the device status information and current number of print jobs of the document printing systems of each institution; A print task allocation list is generated based on the status information and notification address information; The scheduling module is invoked to assign print jobs to the document printing system that is ranked higher in the task assignment list.

5. The notification processing method based on data connectivity as described in claim 1, characterized in that, The method further includes: The system obtains the time information of the claim notice during printing, mailing, transportation, and receipt; stores and updates the corresponding delivery status of the claim notice based on the time information of printing, mailing, transportation, and receipt; when the delivery status does not change for more than a preset time threshold, a reminder event record is generated, and the delivery status includes printing, mailing, transportation, and receipt status.

6. The notification processing method based on data connectivity as described in any one of claims 1-5, characterized in that, After sending the notification document data, the express tracking number, and its corresponding QR code to the document printing system of the relevant institution, the method further includes: From the logistics system, obtain and store the signed receipt image data associated with the tracking number of the notification letter; In cases of printing failure, invalid QR codes, or abnormal logistics interfaces, a log file containing the time and error code is generated and saved to the system log directory.

7. A notification processing system based on data connectivity, characterized in that, This includes a document printing center system, a logistics system, and document printing systems for each organization, among which: The document center system receives a claim notification confirmation instruction, which includes the mailing address information of the claim notification and the corresponding notification document data. In response to the claim notification confirmation instruction, the document center system automatically sends the mailing address information and notification document data to the logistics system, enabling the logistics system to generate a tracking number and its corresponding QR code. The document center system sends the notification document data, the express tracking number and its corresponding QR code to the document printing system of the corresponding institution; The document printing system automatically prints the notification based on the received data, and after printing, it attaches the express tracking number and its corresponding QR code to the printed claim notification. The printed claim notification is used to enable the courier to complete the receipt registration of the claim notification by scanning the QR code. The document center system receives the express delivery status and processing progress information updated by the logistics system based on the scanning operation, so as to complete the closed-loop processing of the entire process from printing the claim notice to delivery.

8. A notification processing device based on data connectivity, characterized in that, The device includes: The receiving module is used to receive a claim notification confirmation instruction, which includes the mailing address information of the claim notification and the corresponding notification document data. The first calling module is used to respond to the claim notification confirmation instruction and automatically send the mailing address information and notification document data to the logistics system, so that the logistics system generates the express tracking number and its corresponding QR code. The second calling module sends the notification document data, the express tracking number and its corresponding QR code to the document printing system of the corresponding institution, so that the document printing system can automatically print the notification based on the received data, and attach the express tracking number and its corresponding QR code to the printed claim notification after printing. The printed claim notification is used to enable the courier to complete the receipt registration of the claim notification by scanning the QR code. The update module is used to receive the express delivery status and processing progress information updated by the logistics system based on the scanning operation, so as to complete the closed-loop processing of the entire process from printing the claim notice to delivery.

9. A computer device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, characterized in that, When the processor executes the computer program, it implements the steps of the notification processing method based on data connectivity as described in any one of claims 1 to 6.

10. A computer-readable storage medium storing a computer program, characterized in that, When the computer program is executed by a processor, it implements the steps of the notification processing method based on data connectivity as described in any one of claims 1 to 6.

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