Railway train ticketing intelligent feedback system

Abstract

The invention relates to the technical field of information, in particular to an intelligent feedback system for railway train tickets. The intelligent feedback system comprises a personnel identification module used for identifying identities of passengers in the train and a seat state reading module used for reading seat states in the train; the ticket business management module is used for managing and selling train tickets, the central processing system fuses the received passenger information, seat state information and train ticket business information to generate vacant seat information, fare evasion information, station ticket information and station crossing information, and the fare evasion information is sent to the fare evasion management module; and sending the vacant seat information and the station ticket information to a station ticket management module, and sending the station crossing information to a station crossing management module. The intelligent technology is utilized, the problems of fare evasion, personnel gathering, station crossing and the like are fundamentally solved, the intelligent level of the railway train is improved, passengers can go out conveniently, and the management difficulty of the railway train is reduced.

Description

TECHNICAL FIELD

[0001] The present application relates to the field of information technology, in particular to a railway train ticket intelligent feedback system. BACKGROUND

[0002] With the development of science and technology, big data analysis, Internet, intelligent communication and other technologies are applied in many industries, thus facilitating people's work and life and greatly improving efficiency. In recent years, railway technology has developed rapidly, and railway travel has become the first choice for many people due to its fast speed, low toll and high comfort.

[0003] The current railway train checks tickets through entering and leaving stations and manual inspection. It is difficult to avoid the behavior of "buying two ends" by only checking tickets through entering and leaving stations, which provides an opportunity for some unscrupulous people. Although many trains arrange staff for manual inspection, the manual effort is limited, and during the peak travel period of holidays, the passenger flow is too large, and it is easy to have "fish that slip through the net"; in addition, during the peak travel period, there are many standing tickets, and the standing ticket personnel cannot know where there is a temporary empty seat, so they are easy to gather in a certain place, causing the car to be crowded and posing a safety hazard; occasionally, passengers on the train may sit through a station due to distraction, sleep, etc., causing inconvenience to themselves and others. SUMMARY

[0004] The present application solves the above technical problems, and provides a railway train ticket intelligent feedback system, which comprises a central processing system, a personnel identification module, a seat state reading module, a ticket management module, an evasion ticket management module, a standing ticket management module and a passing station management module, wherein: The personnel identification module is used for identifying the passenger personnel identity in the train and sending the identified passenger personnel information to the central processing system; The seat state reading module is used for reading the seat state in the train and sending the seat state information to the central processing system; The ticket management module is used for managing and selling train tickets, and sending real-time train ticket information to the central processing system; The central processing system fuses the received passenger personnel information, seat state information and train ticket information to generate empty seat information, evasion ticket information, standing ticket information and passing station information, sends the evasion ticket information to the evasion ticket management module, sends the empty seat information and standing ticket information to the standing ticket management module, and sends the passing station information to the passing station management module; The evasion ticket management module receives the evasion ticket information and sends information to remind the evasion ticket personnel to buy tickets; The station ticket management module receives the empty seat information and the station ticket information, and sends information to the station ticket passenger to prompt that the passenger can temporarily occupy the idle seat. After the station ticket passenger selects a temporary seat, the station ticket passenger temporary seat information is generated and sent to the central processing system. The central processing system sends the station ticket passenger temporary seat information to the ticket management module. The passing station management module receives the passing station information, and prompts the passing station passenger that the passenger will get off or has already passed the station.

[0005] The intelligent feedback system, the personnel identification module includes a personnel information database, a face collection system, an information extraction system, and a data matching system, wherein: The personnel information database is composed of personnel registration information obtained by real-name registration of train ticket management system of the passenger; The face collection system is used to collect passenger image information in the train, and send the passenger image information to the information extraction system; The information extraction system receives the passenger image information, extracts passenger physical appearance information from the passenger image information, and sends the passenger physical appearance information to the data matching system; The data matching system receives the passenger physical appearance information, compares the passenger physical appearance information with the personnel registration information in the personnel information database to determine the passenger personnel information of all passengers in the train.

[0006] The intelligent feedback system, the seat state reading module includes a gravity sensing device and a data analysis device, wherein: The gravity sensing device is arranged on the train seat and the seat table top to collect gravity information of the train seat and the seat table top, and send the gravity information to the data analysis device; The data analysis device receives the gravity information and calculates to determine whether the seat is in an idle state to generate the seat state information, and sends the seat state information to the central processing system.

[0007] The intelligent feedback system, the ticket management module includes a passenger ticket terminal, a train ticket management system, and a ticket data fusion system, wherein: The passenger ticket terminal is used for passenger to purchase train tickets. The passenger ticket terminal sends passenger ticket information to the train ticket management system. When the passenger purchases train tickets through the passenger ticket terminal, the passenger can voluntarily choose whether to accept the passing station prompt service, and generate passenger passing station prompt willingness information. The passenger ticket terminal sends the passenger passing station prompt willingness information to the ticket data fusion system; The train ticket management system sends the ticket information of all passengers to the ticket data fusion system after integrating the ticket information of all passengers; The ticket data fusion system generates the train ticket information after fusing the passenger over-station reminding information and the ticket information, and sends the train ticket information to the central processing system.

[0008] The intelligent feedback system, the ticket evasion management module includes a ticket evasion information acquisition device, a ticket evasion data fusion system, a ticket evasion information base station, a ticket evasion personnel mobile device terminal and a staff positioning device, wherein: The ticket evasion information acquisition device is used for receiving the ticket evasion information sent by the central processing system, and sending the ticket evasion information to the ticket evasion data fusion system; The staff positioning device is used for acquiring the position information of the train staff, and transmitting the position information to the ticket evasion data fusion system; The ticket evasion data fusion system generates the ticket supplement information after fusing the ticket evasion information and the position information, and sends the ticket supplement information to the ticket evasion personnel mobile device terminal through the ticket evasion information base station, reminding the ticket evasion personnel to go to the designated staff for ticket supplement.

[0009] The intelligent feedback system can also acquire the position information of the train staff through the staff identification module.

[0010] The intelligent feedback system, the station ticket management module includes a station ticket information acquisition device, a webpage background server, a station ticket data fusion system, a station ticket passenger mobile device terminal and a station ticket information base station, wherein: The station ticket information acquisition device is used for receiving the empty seat information and the station ticket information sent by the central processing system, and sending the empty seat information and the station ticket information to the webpage background server; The webpage background server generates corresponding webpages and webpage links after receiving the empty seat information and the station ticket information, and sends the webpage links to the station ticket data fusion system; The station ticket data fusion system receives the webpage links for data fusion, and sends the fused webpage links to the station ticket passenger mobile device terminal through the station ticket information base station. The station ticket passenger can enter the webpage to lock a seat, temporarily ride an idle seat, and generate the station ticket passenger temporary riding information through the station ticket passenger mobile device terminal. The station ticket passenger mobile device terminal sends the station ticket passenger temporary riding information to the webpage background server, and the webpage background server sends the station ticket temporary riding information to the central processing system; When the empty seat of the standing ticket passenger is resold or a passenger is about to get on the train and take a seat, the central processing system sends the seat vacating information to the webpage background server, and the webpage background server sends the seat vacating information to the standing ticket passenger mobile terminal of the standing ticket passenger who needs to vacate the seat, prompting the standing ticket passenger to vacate the seat.

[0011] The intelligent feedback system, the through management module includes a through information acquisition device, a through information base station and a through prompting mobile terminal, and the through prompting service includes: The through information acquisition device is used for receiving the through information sent by the central processing system and sending the through information to the through information base station, and the through information base station sends information to the through prompting mobile terminal of the through passenger and the passenger of the adjacent seat to prompt.

[0012] The intelligent feedback system, the through management module further includes a seat control device and a plurality of seat prompting devices, and the through prompting service further includes: After the through information acquisition device receives the through information, the through information is sent to the seat control device, and the seat control device controls the seat prompting device of the seat of the arriving passenger to prompt.

[0013] The intelligent feedback system, characterized in that the seat prompting device includes vibration and / or flashing light.

[0014] The present application aims at the deficiencies of the prior art, and provides a feedback system for railway trains by integrating big data analysis, Internet, intelligent communication and other cutting-edge technologies into the feedback system for railway trains, fundamentally solving the problems of ticket evasion, personnel gathering and sitting through the station, improving the intelligent level of railway trains, facilitating passenger travel and reducing the difficulty of railway train management. BRIEF DESCRIPTION OF DRAWINGS

[0015] Unless otherwise stated, the drawings show aspects of the novel objectives described herein. Referring to the drawings, wherein like components are numbered alike across multiple views, examples of liquid cooling systems, cooling circuits, and flexible tubes incorporating the presently disclosed principles are illustrated by way of example and not limitation.

[0016] Figure 1 The structure and working process of the present application are shown in the schematic diagram. DETAILED DESCRIPTION

[0017] Please refer to Figure 1 , Figure 1 The structure and working process of the present application are shown in the schematic diagram. As Figure 1As shown, the railway train ticket intelligent feedback system of the present application comprises a central processing system, a personnel identification module, a seat state reading module, a ticket management module, a ticket evasion management module, a station ticket management module and a station passing management module, the personnel identification module is used for identifying the passenger personnel identity in the train, and sending the identified passenger personnel information to the central processing system, the seat state reading module is used for reading the seat state in the train, and sending the seat state information to the central processing system; the ticket management module is used for managing and selling train tickets, and sending train ticket information to the central processing system in real time, the central processing system fuses the received passenger personnel information, seat state information and train ticket information to generate empty seat information, ticket evasion information, station ticket information and station passing information, sends the ticket evasion information to the ticket evasion management module, sends the empty seat information and the station ticket information to the station ticket management module, and sends the station passing information to the station passing management module, after the ticket evasion management module receives the ticket evasion information, sends information to the ticket evasion personnel to remind them to buy tickets, after the station ticket management module receives the empty seat information and the station ticket information, sends information to the station ticket passenger to prompt them to temporarily occupy the idle seat, and generates station ticket passenger temporary seat information after the station ticket passenger selects a temporary seat position and sends it to the central processing system, the central processing system sends the station ticket passenger temporary seat information to the ticket management module, and the station passing management module receives the station passing information and prompts the station passing passenger that they will get off the train or have already passed the station.

[0018] Further, please refer to Figure 1 The personnel identification module comprises a personnel information database, a face collection system, an information extraction system and a data matching system, the personnel information database is composed of personnel registration information obtained by real-name registration of train ticket management system of passengers, the face collection system is used for collecting passenger image information in the train, and sending the passenger image information to the information extraction system, the information extraction system receives the passenger image information, extracts passenger physical appearance information therefrom, and sends the passenger physical appearance information to the data matching system, the data matching system receives the passenger physical appearance information, compares the passenger physical appearance information with the personnel registration information in the personnel information database to determine the passenger personnel information of all passengers in the train.

[0019] Among them, the personnel information database can be interconnected with the databases of other platforms to increase the accuracy and range of determining the identity information of personnel in the train.

[0020] Further, please refer to Figure 1The seat state reading module comprises a gravity sensing device and a data analysis device. The gravity sensing device is arranged on the train seat and the seat table top to collect gravity information of the train seat and the seat table top, and send the gravity information to the data analysis device. The data analysis device receives the gravity information and performs calculation to determine whether the seat is in an idle state and to generate the seat state information, and sends the seat state information to the central processing system.

[0021] Further, please refer to Figure 1 The ticket management module comprises a passenger ticket purchasing terminal, a train ticket management system and a ticket data fusion system. The passenger ticket purchasing terminal is used for passenger to purchase train tickets. The passenger ticket purchasing terminal sends passenger ticket purchasing information to the train ticket management system. When the passenger purchases a train ticket through the passenger ticket purchasing terminal, the passenger can voluntarily choose whether to accept the station passing reminder service and generate passenger station passing reminder willingness information. The passenger ticket purchasing terminal sends the passenger station passing reminder willingness information to the ticket data fusion system. The train ticket management system sends all the passenger ticket purchasing information to the ticket data fusion system after integration. The ticket data fusion system generates train ticket information after fusion of the passenger station passing reminder willingness information and the ticket purchasing information, and sends the train ticket information to the central processing system.

[0022] Specifically, the passenger selects and purchases a train ticket through the passenger ticket purchasing terminal (such as a mobile phone APP, a webpage, a ticket purchasing hall in a station, etc.), and voluntarily chooses whether to accept or be accepted for station passing reminder on adjacent seats on a train when selecting and purchasing the train ticket. The passenger ticket purchasing terminal transmits passenger ticket purchasing information to the train ticket management system and transmits passenger station passing reminder willingness to the data fusion system. The train ticket management system integrates all the passenger ticket purchasing information and transmits the information to the data fusion system to fuse with the passenger station passing reminder willingness transmitted by the passenger ticket purchasing terminal, to determine which passengers will accept the station passing reminder from adjacent seat passengers and which passengers will remind adjacent seat passengers. Then, the passenger ticket purchasing information and the station passing reminder information are transmitted to the central processing system. Further, please refer to Figure 1The above ticket evasion management module comprises a ticket evasion information acquisition device, a ticket evasion data fusion system, a ticket evasion information base station, a ticket evasion personnel mobile device terminal and a staff positioning device. The ticket evasion information acquisition device is used to receive the ticket evasion information sent by the central processing system and send the ticket evasion information to the ticket evasion data fusion system. The staff positioning device is used to acquire the position information of the train staff and transmit the position information to the ticket evasion data fusion system. The ticket evasion data fusion system generates ticket supplement information after fusing the received ticket evasion information and position information, and sends the ticket supplement information to the ticket evasion personnel mobile device terminal through the ticket evasion information base station to remind the ticket evasion personnel to go to the designated staff for ticket supplement.

[0023] The position information of the train staff can also be acquired through the staff identification module.

[0024] Further, referring again to Figure 1 The above station ticket management module comprises a station ticket information acquisition device, a webpage background server, a station ticket data fusion system, a station ticket passenger mobile device terminal and a station ticket information base station. The station ticket information acquisition device is used to receive the empty seat information and the station ticket information sent by the central processing system and send the empty seat information and the station ticket information to the webpage background server. The webpage background server generates corresponding webpages and webpage links after receiving the empty seat information and the station ticket information, and sends the webpage links to the station ticket data fusion system. The station ticket data fusion system fuses the received webpage links and sends the fused webpage links to the station ticket passenger mobile device terminal through the station ticket information base station. The station ticket passenger can enter the webpage to lock a seat, temporarily ride an idle seat and generate station ticket passenger temporary riding information through the station ticket passenger mobile device terminal. The station ticket passenger mobile device terminal sends the station ticket passenger temporary riding information to the webpage background server, and the webpage background server sends the station ticket temporary riding information to the central processing system. When the idle seat ridden by the station ticket passenger is resold or is about to be occupied by a passenger, the central processing system sends a seat giving-up information to the webpage background server, and the webpage background server sends the seat giving-up information to the station ticket passenger mobile device terminal of the station ticket passenger who needs to give up the seat, prompting the station ticket passenger to give up the seat.

[0025] Further, referring again to Figure 1The above station passing management module comprises a station passing information acquisition device, a station passing information base station and a station passing prompt mobile device terminal, wherein the station passing prompt service comprises the station passing information acquisition device receiving the station passing information sent by the central processing system and sending the station passing information to the station passing information base station, and the station passing information base station sending information to the station passing prompt mobile device terminal of the station passing passenger and the passenger in the adjacent seat for prompting.

[0026] The above station passing management module further comprises a seat control device and a plurality of seat prompt devices, and the station passing prompt service further comprises the station passing information acquisition device sending the station passing information to the seat control device after receiving the station passing information, and the seat control device controlling the seat prompt device of the passenger seat for prompting.

[0027] The above seat prompt device comprises a vibration and / or flashing light.

[0028] Specifically, the station passing information acquisition device sends the station passing or arriving passenger information acquired from the central processing system to the mobile device terminal of the station passing passenger and the passenger in the adjacent seat (if the passenger or the passenger in the adjacent seat refuses the adjacent seat passenger prompt, the information will not be sent to the passenger in the adjacent seat) through the information base station, prompting the passenger that the passenger will soon get off or has already passed the station; the station passing information acquisition device simultaneously transmits the station passing or arriving passenger information to the corresponding passenger seat control device, and controls the seat prompt device to prompt the passenger that will soon get off or has already passed the station to get off as soon as possible or contact the train staff, wherein after the passenger notified to pass the station gets off or contacts the train staff, the seat prompt device feeds back the information to the station passing information acquisition device, so that the station passing information acquisition device terminates the prompt of the seat prompt device.

[0029] The railway train ticket intelligent feedback system of the present application adopts a multi-line parallel information acquisition mode, centrally processes through a central processing system, and classifies and processes the processed information according to escape ticket, station ticket and station passing management, and comprehensively considers the actual situation of the railway train, fully utilizes face information acquisition, data matching, big data analysis, information acquisition and other technologies, and analyzes and determines the seat corresponding to the passenger who does not take the train through the central processing system, which is fed back to the train ticket system for sale.

[0030] In summary, the present application aims at the deficiencies of the prior art, and provides a feedback system for a railway train by integrating big data analysis, the Internet, intelligent communication and other leading technologies, fundamentally solves the problems of ticket evasion, personnel gathering, sitting through the station and the like by using intelligent technology, improves the intelligent level of the railway train, facilitates passenger travel, and reduces the management difficulty of the railway train.

[0031] Therefore, the embodiments of the present application are sufficient to achieve the above-mentioned purposes and advantages, and can also achieve the effects that should be possessed in nature. The above-mentioned specific embodiments are only for illustration, and those skilled in the art can make various modifications and equivalents after understanding the content of the present application. Except for the content described in the following claims, the disclosed structure and design details are not limited. Therefore, it can be understood that the above-mentioned specific embodiments can be changed, combined or modified, and all such changes are considered to be within the scope and spirit of the present application. In addition, it should be understood that the constituent elements of the present embodiment are not mutually exclusive, and those skilled in the art can combine the constituent elements as needed according to the design requirements.

Claims

1. A railway train ticket intelligent feedback system, characterized in that, The system comprises a central processing system, a personnel identification module, a seat state reading module, a ticket management module, an evasion ticket management module, a station ticket management module and a passing station management module, wherein: The personnel identification module is configured to identify passenger personnel identities in the train and send the identified passenger personnel information to the central processing system; The seat state reading module is configured to read seat states in the train and send seat state information to the central processing system; The ticket management module is configured to manage and sell train tickets and send train ticket information to the central processing system in real time; The central processing system fuses the received passenger personnel information, seat state information and train ticket information to generate empty seat information, evasion ticket information, station ticket information and passing station information, sends the evasion ticket information to the evasion ticket management module, sends the empty seat information and the station ticket information to the station ticket management module, and sends the passing station information to the passing station management module; The evasion ticket management module sends information to remind evasion ticket holders to buy tickets after receiving the evasion ticket information; The station ticket management module sends information to remind station ticket holders that they can temporarily occupy empty seats after receiving the empty seat information and the station ticket information, and generates station ticket holder temporary seat information and sends it to the central processing system, which sends the station ticket holder temporary seat information to the ticket management module; The passing station management module sends information to remind passing station passengers that they will soon get off the train or have already passed the station.

2. The intelligent feedback system of claim 1, wherein, The personnel identification module comprises a personnel information database, a face collection system, an information extraction system and a data matching system, wherein: The personnel information database is composed of personnel registration information obtained by passengers who register their real names in the train ticket management system; The face collection system is configured to collect passenger image information in the train and send the passenger image information to the information extraction system; The information extraction system extracts passenger physical appearance information from the passenger image information and sends the passenger physical appearance information to the data matching system after receiving the passenger image information; The data matching system compares the passenger physical appearance information with the personnel registration information in the personnel information database to determine the passenger personnel information of all passengers in the train after receiving the passenger physical appearance information.

3. The intelligent feedback system of claim 2, wherein, The seat state reading module comprises a gravity sensing device and a data analysis device, wherein: The gravity sensing device is arranged on the train seats and seat tabletops to collect gravity information of the train seats and seat tabletops and send the gravity information to the data analysis device; The data analysis device calculates the gravity information to determine whether the seats are in an idle state and generates the seat state information, and sends the seat state information to the central processing system.

4. The intelligent feedback system of claim 3, wherein, The ticket management module comprises a passenger ticket purchase terminal, a train ticket management system and a ticket data fusion system, wherein: The passenger ticket terminal is used for passengers to purchase tickets, and sends passenger ticket information to the train ticket management system. When passengers purchase tickets through the passenger ticket terminal, they can voluntarily choose whether to accept the station reminder service and generate passenger station reminder willingness information. The passenger ticket terminal sends the passenger station reminder willingness information to the ticket data fusion system; The train ticket management system sends the ticket information of all passengers received to the ticket data fusion system after integration; The ticket data fusion system generates train ticket information after fusing the passenger station reminder willingness information and the ticket information received, and sends the train ticket information to the central processing system.

5. The intelligent feedback system of claim 4, wherein, The fare evasion management module includes a fare evasion information acquisition device, a fare evasion data fusion system, a fare evasion information base station, a fare evasion personnel mobile device terminal, and a staff positioning device, wherein: The fare evasion information acquisition device receives the fare evasion information sent by the central processing system and sends the fare evasion information to the fare evasion data fusion system; The staff positioning device is used to obtain the location information of train staff and transmit the location information to the fare evasion data fusion system; The fare evasion data fusion system generates ticket replacement information after fusing the fare evasion information and the location information received, and sends the ticket replacement information to the fare evasion personnel mobile device terminal through the fare evasion information base station to remind the fare evasion personnel to replace the ticket at the designated staff.

6. The intelligent feedback system of claim 5, wherein, The location information of train staff can also be obtained through the staff identification module.

7. The intelligent feedback system of claim 6, wherein, The station ticket management module includes a station ticket information acquisition device, a web background server, a station ticket data fusion system, a station ticket passenger mobile device terminal, and a station ticket information base station, wherein: The station ticket information acquisition device receives the empty seat information and the station ticket information sent by the central processing system and sends the empty seat information and the station ticket information to the web background server; The web background server generates corresponding web pages and web links after receiving the empty seat information and the station ticket information, and sends the web links to the station ticket data fusion system; The station ticket data fusion system receives the web links and fuses the data, and sends the fused web links to the station ticket passenger mobile device terminal through the station ticket information base station. Station ticket passengers can lock seats, temporarily occupy empty seats, and generate station ticket passenger temporary seat information through the station ticket passenger mobile device terminal. The station ticket passenger mobile device terminal sends the station ticket passenger temporary seat information to the web background server, and the web background server sends the station ticket temporary seat information to the central processing system; When the empty seat occupied by the station ticket passenger is sold again or a passenger is about to get on the train, the central processing system sends a seat release message to the web background server, and the web background server sends the seat release message to the station ticket passenger mobile device terminal of the station ticket passenger who needs to release the seat, prompting the release of the seat.

8. The intelligent feedback system of claim 7, wherein, The over-station management module comprises an over-station information acquisition device, an over-station information base station and an over-station prompting mobile device terminal, wherein the over-station prompting service comprises: The over-station information acquisition device is configured to receive the over-station information sent by the central processing system and send the over-station information to the over-station information base station, and the over-station information base station sends information to the over-station prompting mobile device terminal of the over-station passenger and the passengers in the adjacent seats for prompting.

9. The intelligent feedback system of claim 8, wherein, The over-station management module further comprises a seat control device and a plurality of seat prompting devices, and the over-station prompting service further comprises: After the over-station information acquisition device receives the over-station information, the over-station information is sent to the seat control device, and the seat control device controls the seat prompting device of the seat of the passenger getting off the station to prompt.

10. The intelligent feedback system of claim 9, wherein, The seat prompting device comprises vibration and / or flashing light.

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