Vehicle maintenance service information processing method and device and electronic equipment

Abstract

The invention provides a vehicle maintenance service information processing method and device and electronic equipment, and relates to the technical field of automobile services. The method comprises the following steps: acquiring a maintenance part list of a target vehicle for a target service product; determining the maintenance age limit and the annual average mileage of the target vehicle; and according to the maintenance age limit, the annual average mileage and the maintenance part list, generating estimated quotation information of the target vehicle for the target service product. According to the method, through the maintenance age limit and the annual average mileage of the target vehicle and in combination with the maintenance part list of the target vehicle for the target service product, the predicted maintenance cost generated by the target vehicle within the maintenance age limit is determined, so that the predicted quotation information of the target vehicle for the target service product is determined according to the maintenance cost; therefore, after the target vehicle user purchases the target service product, the target service product can be maintained freely every time within the maintenance period, so that the vehicle maintenance quotation process is simplified, the time consumption is reduced, and the maintenance experience of the user is optimized.

Description

TECHNICAL FIELD

[0001] The present application relates to the technical field of automobile service, and in particular relates to a vehicle maintenance service information processing method and device and electronic equipment. BACKGROUND

[0002] Automobile maintenance and repair is a technical measure to extend the service life through systematic maintenance to ensure vehicle safety and performance, covering two types of maintenance forms, i.e., regular and irregular maintenance. Regular maintenance includes daily, first-level and second-level maintenance, mainly involving basic operations such as cleaning inspection, lubrication and fastening, and component replacement. Irregular maintenance adjusts the parameters of specific components to adapt to different working conditions in view of the running-in period and seasonal changes of the vehicle.

[0003] The current automobile maintenance and repair pricing scheme is usually that after the vehicle reaches the maintenance period or fails, the vehicle owner arrives at the repair shop or after-sales store to determine the maintenance and repair items to be performed according to the vehicle condition, and calculates the maintenance and repair price for this time based on the determined maintenance and repair items.

[0004] However, using the above automobile maintenance and repair pricing scheme, in some cases, the vehicle is not inspected and evaluated on site, and the maintenance and repair items to be performed this time cannot be determined. Even if the maintenance and repair items are determined, if the vehicle owner thinks that the maintenance and repair price is unreasonable, the vehicle owner may also need to change the repair shop or after-sales store to re-evaluate and price again. The automobile maintenance and repair pricing process is complicated, time-consuming, and the user's maintenance and repair experience is poor. SUMMARY

[0005] The main purpose of the present application is to provide a vehicle maintenance service information processing method, device and electronic equipment, which aims to simplify the automobile maintenance and repair pricing process, reduce the time consumption, and optimize the user's maintenance and repair experience.

[0006] In a first aspect, the present application provides a vehicle maintenance service information processing method, comprising: obtaining a maintenance part list of a target vehicle for a target service product; determining the maintenance period and the average annual mileage of the target vehicle; generating estimated pricing information of the target vehicle for the target service product according to the maintenance period, the average annual mileage and the maintenance part list.

[0007] In an optional implementation, the target service product includes a maintenance service product, and the maintenance part list includes a maintenance part list. The maintenance part list includes maintenance configuration information of a plurality of accessory maintenance items, and the plurality of accessory maintenance items correspond to a plurality of maintenance accessories respectively. The generating of the estimated price information of the target vehicle for the target service product according to the maintenance period, the average annual mileage and the maintenance parts list comprises: The generating of the estimated price information of the target vehicle for the maintenance service product according to the maintenance period, the average annual mileage and the maintenance configuration information of the plurality of accessory maintenance items.

[0008] In an optional implementation, the maintenance configuration information of each accessory maintenance item comprises: accessory price, single use amount, labor hour unit price, labor hour quantity, mileage interval and time interval; The generating of the estimated price information of the target vehicle for the maintenance service product according to the maintenance period, the average annual mileage and the maintenance configuration information of the plurality of accessory maintenance items. The single maintenance price of each accessory maintenance item is calculated according to the accessory price, the single use amount, the labor hour unit price and the labor hour quantity of each accessory maintenance item; The total maintenance times of each accessory maintenance item within the maintenance period are calculated according to the maintenance period, the time interval, the average annual mileage and the mileage interval; The expected maintenance price of the target vehicle within the maintenance period is calculated according to the single maintenance price of the plurality of accessory maintenance items and the total maintenance times corresponding to each accessory maintenance item; The estimated price information of the target vehicle for the maintenance service product is generated according to the expected maintenance price.

[0009] In an optional implementation, the target service product comprises: a repair service product, and the maintenance parts list comprises: a repair parts list; the repair parts list comprises: repair configuration information of a plurality of accessory repair items, and the plurality of accessory repair items correspond to a plurality of repair accessories respectively; The generating of the estimated price information of the target vehicle for the target service product according to the maintenance period, the average annual mileage and the maintenance parts list comprises: The generating of the estimated price information of the target vehicle for the maintenance service product according to the maintenance period, the average annual mileage and the repair configuration information of the plurality of accessory repair items.

[0010] In an optional implementation, the repair configuration information of each accessory repair item comprises: accessory price, single use amount, labor hour unit price, labor hour quantity, warranty information, mileage damage trend parameter and maximum design mileage of repair accessory; The maintenance configuration information includes a maintenance period, a mileage, and a plurality of accessory maintenance items. The single maintenance price of each accessory maintenance item is calculated according to an accessory price, a single usage, a labor hour unit price, and a labor hour quantity of each accessory maintenance item. The total maintenance number of each accessory maintenance item within the maintenance period is calculated according to the maintenance period, the mileage, a mileage damage trend parameter, a maximum design mileage of a maintenance accessory, and the warranty information of each accessory maintenance item. The expected maintenance price of the target vehicle within the maintenance period is calculated according to the single maintenance price of each accessory maintenance item and the total maintenance number corresponding to each accessory maintenance item. The estimated quotation information of the target vehicle for the maintenance service product is generated according to the expected maintenance price.

[0011] In an optional embodiment, the total maintenance number of each accessory maintenance item within the maintenance period is calculated according to the maintenance period, the mileage, a mileage damage trend parameter, a maximum design mileage of a maintenance accessory, and the warranty information of each accessory maintenance item. The accessory life cycle number of each accessory maintenance item within the maintenance period is calculated according to the maintenance period, the mileage, and the maximum design mileage of the maintenance accessory corresponding to each accessory maintenance item. The warranty number of each accessory maintenance item within the maintenance period is calculated according to the warranty information. The maintenance integer number of each accessory maintenance item within the maintenance period is calculated according to the accessory life cycle number and the warranty number of each accessory maintenance item. The maintenance probability number of each accessory maintenance item is calculated according to the maintenance integer number, the mileage damage trend parameter, the maximum design mileage of the maintenance accessory, and a preset probability distribution function of each accessory maintenance item. The total maintenance number of each accessory maintenance item within the maintenance period is calculated according to the maintenance integer number and the maintenance probability number.

[0012] In an optional embodiment, the warranty information includes a warranty mileage and / or a warranty time. The warranty number of each accessory maintenance item within the maintenance period is calculated according to the warranty information. If each of the accessory repair items has a warranty mileage but does not have a warranty time, a first warranty frequency is calculated as the warranty frequency of each of the accessory repair items according to the warranty mileage of each of the accessory repair items and the maximum design mileage of the repaired accessory; If each of the accessory repair items does not have a warranty mileage but has a warranty time, a second warranty frequency is calculated as the warranty frequency of each of the accessory repair items according to the warranty time of each of the accessory repair items, the maximum design mileage of the repaired accessory and the average annual mileage; If each of the accessory repair items has a warranty mileage and a warranty time, the warranty frequency of each of the accessory repair items is determined according to the minimum value between the first warranty frequency and the second warranty frequency.

[0013] In an optional implementation, the preset probability distribution function is a Weibull distribution function; The maintenance probability frequency of each of the accessory repair items is calculated according to the maintenance integer frequency of each of the accessory repair items, the mileage damage trend parameter, the maximum design mileage of the repaired accessory, the warranty mileage of each of the accessory repair items and the average annual mileage by using the Weibull distribution function. The maintenance probability frequency of each of the accessory repair items is calculated according to the maintenance integer frequency of each of the accessory repair items, the mileage damage trend parameter, the maximum design mileage of the repaired accessory, the warranty mileage of each of the accessory repair items and the average annual mileage by using the Weibull distribution function.

[0014] In a second aspect, the present application provides a vehicle maintenance service information processing device, comprising: An acquisition module is configured to acquire a warranty parts list of a target vehicle for a target service product; A determination module is configured to determine a warranty period and an average annual mileage of the target vehicle; A quotation module is configured to generate estimated quotation information of the target vehicle for the target service product according to the warranty period, the average annual mileage and the warranty parts list.

[0015] In a third aspect, the present application provides an electronic device, comprising a processor, a storage medium and a bus, the storage medium stores machine readable instructions executable by the processor, the processor and the storage medium communicate through the bus when the electronic device is running, and the processor executes the machine readable instructions to perform the steps of the method according to any one of the preceding embodiments.

[0016] In a fourth aspect, the present application provides a computer readable storage medium, the computer readable storage medium stores a computer program, and the computer program is executed by a processor to perform the steps of the method according to any one of the preceding embodiments.

[0017] The beneficial effects of the present application are: The vehicle maintenance service information processing method provided by the embodiment of the present application comprises: obtaining a maintenance parts list of a target vehicle for a target service product; determining a maintenance life and an annual average mileage of the target vehicle; and generating estimated pricing information of the target vehicle for the target service product according to the maintenance life, the annual average mileage and the maintenance parts list. In the embodiment, the maintenance cost expected to be generated by the target vehicle within the maintenance life is determined by combining the maintenance life and the annual average mileage of the target vehicle with the maintenance parts list of the target vehicle for the target service product, so as to realize the determination of the estimated pricing information of the target vehicle for the target service product according to the maintenance cost, and make the target vehicle user not need to go to the store for evaluation and pricing according to each maintenance project within the maintenance life after purchasing the target service product, but can directly perform free maintenance when the vehicle needs to be maintained each time, thereby simplifying the car maintenance and repair pricing process, reducing the time consumption and optimizing the user maintenance and repair experience. BRIEF DESCRIPTION OF DRAWINGS

[0018] In order to more clearly illustrate the technical solutions of the embodiments of the present application, the following will briefly introduce the drawings needed to be used in the embodiments of the present application. It should be understood that the following drawings only show some embodiments of the present application, and therefore should not be regarded as a limitation to the scope, and other related drawings can also be obtained by those skilled in the art without creative labor on the premise of not paying creative labor.

[0019] Figure 1 The vehicle maintenance service information processing method flowchart provided by an embodiment of the present application; Figure 2 The vehicle maintenance service information processing method flowchart provided by another embodiment of the present application; Figure 3 The vehicle maintenance service information processing method flowchart provided by another embodiment of the present application; Figure 4 The vehicle maintenance service information processing method flowchart provided by another embodiment of the present application; Figure 5 The structure schematic diagram of a vehicle maintenance service information processing device provided by an embodiment of the present application; Figure 6 The structure schematic diagram of an electronic device provided by an embodiment of the present application. DETAILED DESCRIPTION

[0020] In order to make the objectives, technical solutions and advantages of the embodiments of the present application clearer, the following will clearly and completely describe the technical solutions in the embodiments of the present application with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments are only some but not all of the embodiments of the present application. The components of the embodiments of the present application described and shown in the drawings can be arranged and designed in various different configurations.

[0021] Therefore, the following detailed description of the embodiments of the present application provided in the drawings is not intended to limit the scope of the claimed application, but only represents selected embodiments of the present application. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative work are within the scope of protection of the present application.

[0022] It should be noted that: similar reference numbers and letters represent similar items in the following drawings, therefore, once an item is defined in one drawing, it does not need to be further defined and explained in subsequent drawings. The terms "include", "contain" or any other variants thereof are intended to cover non-exclusive inclusion, so that the process, method, article or equipment including a series of elements not only includes those elements, but also includes other elements not explicitly listed or inherent to such process, method, article or equipment. Without more limitations, the element defined by the statement "includes a" does not exclude the presence of another identical element in the process, method, article or equipment including the element.

[0023] The following will describe some embodiments of the present application in detail with reference to the drawings. The following embodiments and features in the embodiments can be combined with each other without conflict.

[0024] The current automobile maintenance and repair pricing scheme is usually that the vehicle owner reaches the repair shop or after-sales store on site to determine the maintenance and repair items needed to be performed according to the vehicle condition after the vehicle reaches the maintenance period or fails, and calculates the maintenance and repair price for this time based on the determined maintenance and repair items. However, using the above automobile maintenance and repair pricing scheme, in some cases, the vehicle cannot be determined to need maintenance and repair items without on-site inspection and evaluation, and even if the maintenance and repair items are determined, the vehicle owner may also need to change the repair shop or after-sales store to re-evaluate and price again if he or she thinks that the maintenance and repair price is unreasonable. The automobile maintenance and repair pricing process is complicated, time-consuming, and the user's maintenance and repair experience is poor.

[0025] In view of the above problems, the main purpose of the present application is to provide a vehicle maintenance service information processing method, which aims to simplify the automobile maintenance and repair pricing process, reduce the time consumption, and optimize the user's maintenance and repair experience.

[0026] Figure 1 A vehicle maintenance service information processing method flowchart is provided for an embodiment of the present application. The execution subject of the method can be a computer, a server, or other device with computing processing capability, but is not limited thereto. As shown in the figure, the method comprises the following steps. Figure 1 S101, obtaining a maintenance parts list of a target vehicle for a target service product.

[0027] For example, the target service product can refer to a maintenance service product corresponding to the target vehicle. The maintenance service product can include free maintenance service for the target vehicle within a certain purchase period. The maintenance parts list of the target vehicle for the target service product can refer to a catalog list of maintenance parts required for the free maintenance service within the certain purchase period. The maintenance parts list can include the price, single maintenance usage, and lifespan of each maintenance part, but the above content is only an example.

[0028] S102, determining the maintenance period and average annual mileage of the target vehicle.

[0029] For example, the maintenance period of the target vehicle can refer to the purchase period of the maintenance service product. The maintenance period can be 3 years, 4 years, 5 years, 6 years, or the like, but is not limited thereto. The average annual mileage can be determined according to the actual vehicle use scenario of the owner of the target vehicle. Specifically, the average annual mileage can be determined by the owner of the target vehicle when purchasing the target service product, for example, the average annual mileage is not more than 6000 km / year, 10000 km / year, 15000 km / year, 20000 km / year, or the like. Of course, the above content is only an example, and the actual method for determining the maintenance period and average annual mileage of the target vehicle is not limited to the above example.

[0030] S103, generating estimated pricing information of the target vehicle for the target service product according to the maintenance period, average annual mileage, and maintenance parts list.

[0031] It can be understood that the frequency of vehicle maintenance is related to both the driving period and the driving mileage. Therefore, for example, the maintenance period and average annual mileage of the target vehicle can be used to determine the maintenance frequency of the target vehicle within the maintenance period, and then the maintenance cost of the target vehicle within the maintenance period can be determined in combination with the cost of single maintenance.

[0032] ​The estimated pricing information of the target vehicle for the target service product can be generated based on the maintenance and repair cost of the target vehicle within the maintenance period, but the specific generation method of the estimated pricing information of the target service product is not limited herein and can be adjusted and determined according to actual conditions.

[0033] In the vehicle maintenance service information processing method provided by the embodiment, the maintenance parts list of the target vehicle for the target service product is obtained. The maintenance period and the average annual mileage of the target vehicle are determined. The estimated pricing information of the target vehicle for the target service product is generated according to the maintenance period, the average annual mileage, and the maintenance parts list. In this embodiment, the maintenance cost of the target vehicle within the maintenance period is determined by combining the maintenance period and the average annual mileage of the target vehicle with the maintenance parts list of the target vehicle for the target service product. The estimated pricing information of the target vehicle for the target service product is determined according to the maintenance cost, so that the target vehicle user does not need to go to the store for evaluation and pricing according to each maintenance project within the maintenance period after purchasing the target service product, but can directly perform free maintenance when the vehicle needs to be maintained each time, thereby simplifying the car maintenance and repair pricing process, reducing the time consumption, and optimizing the user maintenance and repair experience.

[0034] Optionally, in the above Figure 1 Based on the embodiment, the target service product includes a maintenance service product, and the maintenance parts list includes a maintenance parts list. The maintenance parts list includes maintenance configuration information of a plurality of accessory maintenance projects, and the plurality of accessory maintenance projects correspond to a plurality of types of maintenance accessories.

[0035] The estimated pricing information of the target vehicle for the target service product is generated according to the maintenance period, the average annual mileage, and the maintenance parts list, including: The estimated pricing information of the target vehicle for the target service product is generated according to the maintenance period, the average annual mileage, and the maintenance configuration information of the plurality of accessory maintenance projects.

[0036] For example, the maintenance configuration information of the plurality of accessory maintenance projects can refer to the type of accessory required for each accessory maintenance project and the number of each type of accessory, but is not limited thereto.

[0037] It can be understood that the frequency of vehicle maintenance is related to both the driving period and the driving mileage. Therefore, for example, the maintenance period and the average annual mileage of the target vehicle can be used to determine the maintenance frequency of the target vehicle within the maintenance period, and then the maintenance configuration information of the plurality of accessory maintenance projects is used to determine the maintenance cost of the target vehicle within the maintenance period.

[0038] The estimated price information of the target vehicle for the target service product can be generated based on the maintenance cost of the target vehicle within the maintenance period, but the specific method for generating the estimated price information of the specific maintenance service product is not limited herein and can be adjusted and determined according to actual conditions.

[0039] Figure 2 The vehicle maintenance service information processing method flowchart provided for another embodiment of the application is shown in Figure 2 Further, on the basis of the above embodiment, the maintenance configuration information of each accessory maintenance item includes: accessory price, single use amount, labor hour unit price, labor hour quantity, mileage interval, and time interval.

[0040] The estimated price information of the target vehicle for the maintenance service product is generated according to the maintenance period, the average annual mileage, and the maintenance configuration information of the plurality of accessory maintenance items, including: S201, according to the accessory price, single use amount, labor hour unit price, and labor hour quantity of each accessory maintenance item, the single maintenance price of each accessory maintenance item is calculated.

[0041] For example, the maintenance configuration information of the accessory maintenance item can be pre-stored in the form of a maintenance parts list, which can be shown in the following table:

[0042] Table 1: Maintenance parts list According to Table 1, in addition to the accessory price, single use amount, labor hour unit price, labor hour quantity, mileage interval, and time interval, the maintenance configuration information of each accessory maintenance item can also include accessory name and accessory number, etc., but the content in Table 1 is only one possible example, and the actual maintenance configuration information of the accessory maintenance item is not limited to the content and form shown in Table 1.

[0043] Taking "engine oil" in Table 1 as an example (assuming that the corresponding maintenance item is engine oil replacement, referred to as oil replacement), it can be known that the target vehicle performs the oil replacement maintenance item according to every 1 year or every 12000 km (whichever comes first), and 2.5 units (e.g. 2.5 L) of engine oil are needed for each oil replacement, and 1 labor hour is needed for each oil replacement, so the single maintenance price of the oil replacement maintenance item is: 333.51 yuan / L x 2.5 L + 143 yuan / hour x 1 hour = 976.775 yuan, that is, the single maintenance price of each accessory maintenance item can be calculated by the following formula: , Wherein, the above The single maintenance price is the maintenance price of each accessory maintenance item. The accessory maintenance price, the single use amount, the work hour unit price, and the work hour number are different for different accessory maintenance items. For example, the accessory maintenance price, the single use amount, the work hour unit price, and the work hour number are different for different accessory maintenance items. , , and the like. The accessory maintenance price, the single use amount, the work hour unit price, and the work hour number are different for different accessory maintenance items. The accessory maintenance price, the single use amount, the work hour unit price, and the work hour number are different for different accessory maintenance items. The accessory maintenance price, the single use amount, the work hour unit price, and the work hour number are different for different accessory maintenance items. The accessory maintenance price, the single use amount, the work hour unit price, and the work hour number are different for different accessory maintenance items. The accessory maintenance price, the single use amount, the work hour unit price, and the work hour number are different for different accessory maintenance items.

[0044] Of course, the above is only an example of the calculation of the single maintenance price. The accessory maintenance price, the single use amount, the work hour unit price, and the work hour number are different for different accessory maintenance items.

[0045] S202, the total maintenance number of each accessory maintenance item within the maintenance period is calculated according to the maintenance period, the time interval, the annual average mileage, and the mileage interval.

[0046] For example, the total maintenance number of each accessory maintenance item within the maintenance period can be calculated by the following formula: , wherein the total maintenance number of each accessory maintenance item within the maintenance period is calculated by the following formula: The total maintenance number of each accessory maintenance item within the maintenance period is calculated by the following formula: For example, the accessory maintenance price, the single use amount, the work hour unit price, and the work hour number are different for different accessory maintenance items. , , and the like. The accessory maintenance price, the single use amount, the work hour unit price, and the work hour number are different for different accessory maintenance items. The accessory maintenance price, the single use amount, the work hour unit price, and the work hour number are different for different accessory maintenance items. = 2, = 9, the maintenance period, the time interval, the annual average mileage, and the mileage interval are different for different accessory maintenance items. = 9, the maintenance period, the time interval, the annual average mileage, and the mileage interval are different for different accessory maintenance items. The maintenance period, the time interval, the annual average mileage, and the mileage interval are different for different accessory maintenance items. The maintenance period, the time interval, the annual average mileage, and the mileage interval are different for different accessory maintenance items. The maintenance period, the time interval, the annual average mileage, and the mileage interval are different for different accessory maintenance items. The maintenance period, the time interval, the annual average mileage, and the mileage interval are different for different accessory maintenance items.

[0047] That is, the maintenance number of each accessory maintenance item within the maintenance period based on the time interval and the maintenance number of each accessory maintenance item within the maintenance period based on the mileage interval are determined respectively. Since each accessory maintenance item is judged whether to be maintained according to the first arrival of the time interval and the mileage interval, the larger value of the maintenance number of each accessory maintenance item within the maintenance period based on the time interval and the maintenance number of each accessory maintenance item within the maintenance period based on the mileage interval is taken as the actual maintenance number.

[0048] Since the number of maintenance times of each accessory maintenance item within the maintenance period is not necessarily an integer, and the fact that it is not an integer indicates that the current time interval or mileage interval has not been exhausted and the next maintenance is not required, the actual number of maintenance times can be directly rounded down as the total number of maintenance times of each accessory maintenance item within the maintenance period.

[0049] S203, according to the single maintenance price of the plurality of accessory maintenance items and the total number of maintenance times corresponding to each accessory maintenance item, the expected maintenance price of the target vehicle within the maintenance period is calculated and obtained.

[0050] After calculating the single maintenance price of the plurality of accessory maintenance items and the total number of maintenance times corresponding to each accessory maintenance item, the result of multiplying the single maintenance price of each accessory by the corresponding total number of maintenance times is added, which is the expected maintenance price of the target vehicle within the maintenance period.

[0051] S204, according to the expected maintenance price, the estimated quotation information of the target vehicle for the maintenance service product is generated.

[0052] For example, the estimated quotation information can be the above-mentioned expected maintenance price, or the estimated quotation information can be determined based on the expected maintenance price in combination with taxes, commissions, etc., which is not limited here.

[0053] In addition, on the basis of the above-mentioned Figure 1 On the basis of the above-mentioned

[0054] According to the maintenance period, the average annual mileage, and the maintenance parts list, the estimated quotation information of the target vehicle for the target service product is generated, including: According to the maintenance period, the average annual mileage, and the maintenance configuration information of the plurality of accessory maintenance items, the estimated quotation information of the target vehicle for the maintenance service product is generated.

[0055] For example, the above-mentioned maintenance configuration information of the plurality of accessory maintenance items may, for example, refer to the type of accessory required for each accessory maintenance item and the number of each accessory, but is not limited thereto.

[0056] It can be understood that the frequency of vehicle maintenance is related to both the driving period and the driving mileage. Therefore, for example, the above-mentioned maintenance period and average annual mileage of the target vehicle may, for example, be used to determine the maintenance frequency of the target vehicle within the maintenance period, and then the maintenance configuration information of the above-mentioned plurality of accessory maintenance items is used to determine the maintenance cost of the target vehicle within the maintenance period.

[0057] The estimated price information of the target vehicle for the repair service product can be generated based on the repair cost of the target vehicle within the maintenance period, but the specific generation method of the estimated price information of the repair service product is not limited herein and can be adjusted and determined according to actual conditions.

[0058] Figure 3 The vehicle maintenance service information processing method flowchart provided by another embodiment of the application is shown in Figure 3 Further, on the basis of the above embodiment, the repair configuration information of each accessory repair item includes: accessory price, single use amount, labor hourly rate, labor quantity, warranty information, mileage damage trend parameter, and maximum design mileage of repair accessories.

[0059] According to the maintenance period, the average annual mileage, and the repair configuration information of the plurality of accessory repair items, the estimated price information of the target vehicle for the repair service product is generated, including: S301, according to the accessory price, single use amount, labor hourly rate, and labor quantity of each accessory repair item, the single repair price of each accessory repair item is calculated.

[0060] For example, the repair configuration information of the accessory repair item can be pre-stored in the form of a repair parts list, which can be shown in the following table:

[0061] Table 2: Repair parts list According to Table 2, in addition to the accessory price, single use amount, labor hourly rate, labor quantity, warranty information, mileage damage trend parameter, and maximum design mileage of repair accessories, the repair configuration information of each accessory repair item can also include accessory name and accessory number, etc., but the content in Table 2 is only one possible example, and the repair configuration information of the accessory repair item is not limited to the content and form shown in Table 2.

[0062] Similar to the principle of the foregoing embodiments, the single repair price of each accessory repair item can also be calculated by the following formula: , Wherein, the above is the single maintenance price of each accessory repair item, and the above corresponds to different accessory repair items, the above may be, for example, , etc., but the calculation method of the single maintenance price of each specific accessory maintenance item is not limited thereto, and the accessory price, single usage, hourly rate, and number of hours of each accessory maintenance item of different target vehicles can be different.

[0063] S302, calculate the total number of maintenance times of each accessory maintenance item within the maintenance period according to the maintenance period, the average annual mileage, the mileage damage trend parameter of each accessory maintenance item, the maximum design mileage of the maintenance part, and the warranty information.

[0064] For example, the total number of maintenance times of each accessory maintenance item within the maintenance period can also be calculated similarly as in the foregoing embodiments, but the difference is that in addition to considering the integer number of maintenance times, the damage probability of each accessory during the next maintenance process is also considered, that is, maintenance can be carried out according to fixed period or fixed mileage, but maintenance can be sudden. The specific calculation method can be adjusted and determined according to actual conditions, which is not limited herein.

[0065] S303, calculate the expected maintenance price of the target vehicle within the maintenance period according to the single maintenance price of each accessory maintenance item and the total number of maintenance times corresponding to each accessory maintenance item.

[0066] After calculating and obtaining the single maintenance price of each accessory maintenance item and the total number of maintenance times corresponding to each accessory maintenance item, the result of adding the single maintenance price of each accessory x the corresponding total number of maintenance times is the expected maintenance price of the target vehicle within the maintenance period.

[0067] S304, generate the estimated pricing information of the target vehicle for the maintenance service product according to the expected maintenance price.

[0068] For example, the estimated pricing information can be the above-mentioned expected maintenance price, or the estimated pricing information can be determined based on the expected maintenance price in combination with taxes, handling fees, etc., which is not limited herein.

[0069] Figure 4 The vehicle maintenance service information processing method flowchart provided by another embodiment of the present application is shown in Figure 4 The vehicle maintenance service information processing method flowchart provided by another embodiment of the present application is shown in Figure 3 The vehicle maintenance service information processing method flowchart provided by another embodiment of the present application is shown in S401, calculate the accessory life cycle number of each accessory maintenance item within the maintenance period according to the maintenance period, the average annual mileage, and the maximum design mileage of the maintenance part corresponding to each accessory maintenance item.

[0070] S402, calculate the warranty times of each accessory repair item in the maintenance period according to the warranty information.

[0071] S403, calculate the maintenance integer times of each accessory repair item in the maintenance period according to the accessory life cycle times and the warranty times of each accessory repair item.

[0072] S404, calculate the maintenance probability times of each accessory repair item according to the maintenance integer times, the mileage damage trend parameter, the maximum design mileage of the repair accessory, and the preset probability distribution function.

[0073] S405, calculate the total maintenance times of each accessory repair item in the maintenance period according to the maintenance integer times and the maintenance probability times.

[0074] Further, on the basis of the above-mentioned Figure 4 embodiment, the warranty information includes warranty mileage and / or warranty time. The warranty times of each accessory repair item in the maintenance period are calculated according to the warranty information, including: If each accessory repair item has warranty mileage but does not have warranty time, the first warranty times are calculated as the warranty times of each accessory repair item according to the warranty mileage and the maximum design mileage of the repair accessory.

[0075] If each accessory repair item does not have warranty mileage but has warranty time, the second warranty times are calculated as the warranty times of each accessory repair item according to the warranty time, the maximum design mileage of the repair accessory, and the average annual mileage.

[0076] If each accessory repair item has warranty mileage and warranty time, the warranty times of each accessory repair item are determined according to the minimum value of the first warranty times and the second warranty times.

[0077] Optionally, on the basis of the foregoing Figure 4 embodiment, the preset probability distribution function is a Weibull distribution function.

[0078] The maintenance probability times of each accessory repair item are calculated according to the maintenance integer times, the mileage damage trend parameter, the maximum design mileage of the repair accessory, and the preset probability distribution function, including: The maintenance probability times of each accessory repair item are calculated according to the maintenance integer times, the mileage damage trend parameter, the maximum design mileage of the repair accessory, and the Weibull distribution function.

[0079] Based on the above-mentioned Figure 4The entire content of the embodiments illustrates that the number of parts life cycles of each parts repair item within the maintenance period is assumed to be The number of warranty times of each parts repair item within the maintenance period is The number of repair integer times of each parts repair item within the maintenance period is Then, there can be , , , Wherein, the above is a minimum value function, that is, a smaller value of several values, for example =1, the above is the maximum design mileage of the repair parts, the above is the warranty mileage, and the above is the warranty time.

[0080] The number of warranty times of each parts repair item within the maintenance period is The first value of the above is the value when the parts repair item has warranty mileage but does not have warranty time.

[0081] The number of warranty times of each parts repair item within the maintenance period is The second value of the above is the value when the parts repair item does not have warranty mileage but has warranty time.

[0082] The number of warranty times of each parts repair item within the maintenance period is The third value of the above is the value when the parts repair item has warranty mileage and warranty time.

[0083] The number of warranty times of each parts repair item within the maintenance period is The fourth value of the above (0) is the value when the parts repair item does not have warranty mileage and warranty time.

[0084] The above Weibull distribution function can be expressed in the following formula, for example: , Wherein, the above is the Weibull distribution function, where x is the value to be calculated of the Weibull distribution function, which can be directly taken as “ ” here. is a shape parameter of the Weibull distribution function, used to control the shape of the distribution curve of the Weibull distribution function, which can be taken as the corresponding "mileage damage trend parameter" here. is a scale parameter of the Weibull distribution function, used to determine the distribution range scale of the Weibull distribution function, which can be taken as the corresponding . cumulative is a logical value of the Weibull distribution function, which returns the cumulative probability when TRUE, and returns the probability density when FALSE. Here, the Weibull distribution function needs to return the cumulative probability, so the value is "TRUE", and it needs to be noted that when calculating the repair probability times of different accessory repair items, the "mileage damage trend parameter", "maximum design mileage of repair accessories" and other corresponding parameters of each accessory repair item in Table 2 need to be used respectively.

[0085] The total repair times of each accessory repair item within the maintenance period can be represented as + .

[0086] Of course, the above content is only one possible example, and the calculation method of the repair integer times of each accessory repair item within the maintenance period and the repair probability times of each accessory repair item is not limited to the content in the above example, but can also be other reasonable algorithms.

[0087] Figure 5 is a structural schematic diagram of a vehicle maintenance service information processing device provided by the embodiment of the present application, which can execute the vehicle maintenance service information processing method described above, and the device can be integrated into a computer, a server or other equipment with computing processing capability, as shown in Figure 5 , the device can include: The acquisition module 510 is configured to acquire a maintenance parts list of a target vehicle for a target service product.

[0088] The determination module 520 is configured to determine the maintenance period and the annual average mileage of the target vehicle.

[0089] The quotation module 530 is configured to generate estimated quotation information of the target vehicle for the target service product according to the maintenance period, the annual average mileage and the maintenance parts list.

[0090] The vehicle maintenance service information processing method provided by the embodiment of the present application comprises: obtaining a maintenance parts list of a target vehicle for a target service product. The service life of the target vehicle and the average annual mileage of the target vehicle are determined. According to the service life, the average annual mileage and the maintenance parts list, the estimated quotation information of the target vehicle for the target service product is generated. In the embodiment, the maintenance cost expected to be generated by the target vehicle within the service life is determined by combining the service life and the average annual mileage of the target vehicle with the maintenance parts list of the target vehicle for the target service product, so as to realize the determination of the estimated quotation information of the target vehicle for the target service product according to the above maintenance cost. After the target vehicle user purchases the target service product, the target vehicle user does not need to go to the store for evaluation and quotation according to each maintenance project within the service life, but can directly perform free maintenance when the vehicle needs to be maintained each time, so as to simplify the automobile maintenance and repair quotation process, reduce the time consumption and optimize the user maintenance and repair experience.

[0091] Optionally, the target service product comprises a maintenance service product, and the maintenance parts list comprises a maintenance parts list. The maintenance parts list comprises maintenance configuration information of a plurality of accessory maintenance projects, and the plurality of accessory maintenance projects correspond to a plurality of types of maintenance accessories.

[0092] The quotation module 530 is specifically configured to generate the estimated quotation information of the target vehicle for the maintenance service product according to the service life, the average annual mileage and the maintenance configuration information of the plurality of accessory maintenance projects.

[0093] Optionally, the maintenance configuration information of each accessory maintenance project comprises an accessory price, a single use amount, a work hour unit price, a work hour quantity, a mileage interval and a time interval.

[0094] The quotation module 530 is specifically configured to calculate a single maintenance price of each accessory maintenance project according to the accessory price, the single use amount, the work hour unit price and the work hour quantity of each accessory maintenance project. The total maintenance times of each accessory maintenance project within the service life are calculated according to the service life, the time interval, the average annual mileage and the mileage interval. The expected maintenance price of the target vehicle within the service life is calculated according to the single maintenance price of the plurality of accessory maintenance projects and the total maintenance times corresponding to each accessory maintenance project. The estimated quotation information of the target vehicle for the maintenance service product is generated according to the expected maintenance price.

[0095] Optionally, the target service product comprises a repair service product, and the maintenance parts list comprises a repair parts list. The repair parts list comprises repair configuration information of a plurality of accessory repair projects, and the plurality of accessory repair projects correspond to a plurality of types of repair accessories.

[0096] The above-mentioned offer module 530 is specifically configured to generate estimated offer information of the target vehicle for the repair service product according to the maintenance life, the average annual mileage, and the maintenance configuration information of the plurality of accessory repair items.

[0097] Optionally, the maintenance configuration information of each accessory repair item includes: an accessory price, a single use amount, a labor hour unit price, a labor hour quantity, warranty information, a mileage damage trend parameter, and a maximum design mileage of a repair accessory.

[0098] The above-mentioned offer module 530 is specifically configured to calculate a single repair price of each accessory repair item according to the accessory price, the single use amount, the labor hour unit price, and the labor hour quantity of each accessory repair item. The total repair times of each accessory repair item within the maintenance life are calculated according to the maintenance life, the average annual mileage, the mileage damage trend parameter of each accessory repair item, the maximum design mileage of the repair accessory, and the warranty information. The expected repair price of the target vehicle within the maintenance life is calculated according to the single repair price of the plurality of accessory repair items and the total repair times corresponding to each accessory repair item. The estimated offer information of the target vehicle for the repair service product is generated according to the expected repair price.

[0099] Optionally, the above-mentioned offer module 530 is specifically configured to calculate the accessory life cycle times of each accessory repair item within the maintenance life according to the maintenance life, the average annual mileage, and the maximum design mileage of the repair accessory corresponding to each accessory repair item. The warranty times of each accessory repair item within the maintenance life are calculated according to the warranty information. The repair integer times of each accessory repair item within the maintenance life are calculated according to the accessory life cycle times and the warranty times of each accessory repair item. The repair probability times of each accessory repair item are calculated according to the maintenance life, the average annual mileage, the repair integer times of each accessory repair item, the mileage damage trend parameter, and the maximum design mileage of the repair accessory by using a preset probability distribution function. The total repair times of each accessory repair item within the maintenance life are calculated according to the repair integer times and the repair probability times.

[0100] Optionally, the warranty information includes: a warranty mileage and / or a warranty time.

[0101] The aforementioned quotation module 530 is specifically used to calculate the first number of warranty periods for each part repair item if it has a warranty mileage but no warranty period, based on the warranty mileage and the maximum design mileage of the repair part. If each part repair item does not have a warranty mileage but has a warranty period, the second number of warranty periods is calculated based on the warranty period, the maximum design mileage of the repair part, and the annual average mileage. If each part repair item has both warranty mileage and warranty period, the minimum of the first and second number of warranty periods is used to determine the total number of warranty periods for each part repair item.

[0102] Optionally, the default probability distribution function is the Weiber distribution function.

[0103] The aforementioned quotation module 530 is specifically used to calculate the probability of repairing each part's repair item based on the maintenance period, average annual mileage, integer number of repairs for each part's repair item, mileage damage trend parameters, and maximum design mileage of the repair parts, using the Weiber distribution function.

[0104] The above-described device is used to execute the method provided in the foregoing embodiments, and its implementation principle and technical effect are similar, so they will not be described again here.

[0105] Figure 6 This is a schematic diagram of the structure of an electronic device provided in an embodiment of this application. The electronic device can be a computer, server, or other device with computing power, as described above. Figure 6 As shown, the device 600 includes: The processor 610, storage medium 620, and bus 630 are connected in communication via bus 630.

[0106] The storage medium 620 stores machine-readable instructions that can be executed by the processor 610. When the electronic device is running, the processor 610 executes the machine-readable instructions to perform the vehicle maintenance service information processing method.

[0107] It should be understood that, Figure 6 The structure shown is only a schematic diagram of an electronic device; the electronic device may also include components that are larger than those shown. Figure 6 The more or fewer components shown, or having the same Figure 6 The different configurations shown. Figure 6 The components shown can be implemented using hardware, software, or a combination thereof.

[0108] The embodiment of the present application further provides a computer readable storage medium, the computer readable medium storing a computer program, and the computer program can be executed by a processor to implement the vehicle maintenance service information processing method described in the above method embodiment.

[0109] The computer readable storage medium can be an electronic storage such as a flash memory, an EEPROM (Electrically Erasable Programmable Read-Only Memory), an EPROM, a hard disk or a ROM. Alternatively, the computer readable storage medium comprises a non-transitory computer readable storage medium. The computer readable storage medium has a storage space for storing program codes for executing any method step in the above method. The program codes can be read from or written into one or more computer program products. The program codes can be compressed in a suitable form, for example.

[0110] In several embodiments provided in the present application, it should be understood that the disclosed apparatus and method can also be implemented by other manners. The apparatus embodiments described above are only schematic, for example, the flow charts and block diagrams in the drawings show the possible implementation architectures, functions and operations of the apparatus, method and computer program product according to the embodiments of the present application. In this regard, each block in the flow charts or block diagrams can represent a module, a program segment or a part of code, which contains one or more executable instructions for implementing the specified logical function. It should also be noted that in some alternative implementations, the functions noted in the blocks can occur in a different order than that noted in the drawings. For example, two consecutive blocks can actually be executed substantially in parallel, or they can be executed in reverse order, depending on the functions involved. It should also be noted that each block in the block diagrams and / or flow charts, and the combination of blocks in the block diagrams and / or flow charts, can be implemented by a dedicated hardware-based system, or by a combination of dedicated hardware and computer instructions.

[0111] In addition, each functional module in the embodiments of the present application can be integrated together to form an independent part, or each module can exist independently, or two or more modules can be integrated to form an independent part.

[0112] If the functions are implemented in the form of software function modules and sold or used as independent exhibits, they can be stored in a computer readable storage medium. Based on this understanding, the technical solutions of the present application essentially or the parts that contribute to the prior art or parts of the technical solutions can be embodied in the form of software exhibits, which are stored in a storage medium and include a number of instructions for causing a computer device (which can be a personal computer, a server, or a network device, etc.) to execute all or part of the steps of the various embodiments of the present application. The foregoing storage medium includes a U disk, a mobile hard disk, a read-only memory (ROM, Read-Only Memory), a random access memory (RAM, Random Access Memory), a magnetic disk or an optical disk, and various media that can store program codes.

[0113] The above is only the preferred embodiment of the present application, and does not limit the patent scope of the present application. Any equivalent structural transformation made by using the contents of the present application specification and drawings, or direct / indirect application in other related technical fields is included in the patent protection scope of the present application.

Claims

1. A vehicle maintenance service information processing method characterized by comprising: The method comprises: obtaining a maintenance parts list of a target vehicle for a target service product; determining a maintenance time limit and an annual average mileage of the target vehicle; generating estimated quotation information of the target vehicle for the target service product according to the maintenance time limit, the annual average mileage and the maintenance parts list.

2. The method of claim 1, wherein, The target service product comprises a maintenance service product, and the maintenance parts list comprises a maintenance parts list; the maintenance parts list comprises maintenance configuration information of a plurality of accessory maintenance items, and the plurality of accessory maintenance items correspond to a plurality of types of maintenance accessories respectively. The method comprises: generating estimated quotation information of the target vehicle for the maintenance service product according to the maintenance time limit, the annual average mileage and the maintenance configuration information of the plurality of accessory maintenance items.

3. The method of claim 2, wherein, The maintenance configuration information of each accessory maintenance item comprises an accessory price, a single use amount, a unit time price, a unit time quantity, a mileage interval and a time interval. The method comprises: calculating a single maintenance price of each accessory maintenance item according to the accessory price, the single use amount, the unit time price and the unit time quantity of each accessory maintenance item; calculating a total maintenance number of each accessory maintenance item within the maintenance time limit according to the maintenance time limit, the time interval, the annual average mileage and the mileage interval; calculating an expected maintenance price of the target vehicle within the maintenance time limit according to the single maintenance price of the plurality of accessory maintenance items and the total maintenance number corresponding to each accessory maintenance item; and generating the estimated quotation information of the target vehicle for the maintenance service product according to the expected maintenance price.

4. The method of claim 1, wherein, The target service product comprises a repair service product, and the maintenance parts list comprises a repair parts list; the repair parts list comprises repair configuration information of a plurality of accessory repair items, and the plurality of accessory repair items correspond to a plurality of types of repair accessories respectively. The method comprises: generating estimated quotation information of the target vehicle for the repair service product according to the maintenance time limit, the annual average mileage and the repair configuration information of the plurality of accessory repair items.

5. The method of claim 4, wherein, The repair configuration information of each accessory repair item comprises an accessory price, a single use amount, a unit time price, a unit time quantity, warranty information, a mileage damage trend parameter and a maximum design mileage of a repair accessory. The method comprises: calculating a single repair price of each accessory repair item according to the accessory price, the single use amount, the unit time price and the unit time quantity of each accessory repair item; calculating a total repair number of each accessory repair item within the maintenance time limit according to the maintenance time limit, the time interval, the annual average mileage and the mileage interval; calculating an expected repair price of the target vehicle within the maintenance time limit according to the single repair price of the plurality of accessory repair items and the total repair number corresponding to each accessory repair item; and generating the estimated quotation information of the target vehicle for the repair service product according to the expected repair price. According to the accessory price, single-time usage, hourly price, and number of hours of each accessory maintenance item, a single-time maintenance price of each accessory maintenance item is calculated; According to the maintenance period, the average annual mileage, the mileage damage trend parameter of each accessory maintenance item, the maximum design mileage of the maintenance part, and the warranty information, a total maintenance number of each accessory maintenance item within the maintenance period is calculated; According to the single-time maintenance price of the plurality of accessory maintenance items and the total maintenance number corresponding to each accessory maintenance item, an expected maintenance price of the target vehicle within the maintenance period is calculated; According to the expected maintenance price, estimated pricing information of the target vehicle for the maintenance service product is generated.

6. The method of claim 5, wherein, The total maintenance number of each accessory maintenance item within the maintenance period is calculated according to the maintenance period, the average annual mileage, and the maximum design mileage of the maintenance part corresponding to each accessory maintenance item. The accessory life cycle number of each accessory maintenance item within the maintenance period is calculated according to the maintenance period, the average annual mileage, and the maximum design mileage of the maintenance part corresponding to each accessory maintenance item. The warranty number of each accessory maintenance item within the maintenance period is calculated according to the warranty information. The maintenance integer number of each accessory maintenance item within the maintenance period is calculated according to the accessory life cycle number and the warranty number of each accessory maintenance item. The maintenance probability number of each accessory maintenance item is calculated according to the maintenance period, the average annual mileage, the maintenance integer number, the mileage damage trend parameter, and the maximum design mileage of each accessory maintenance item by using a preset probability distribution function. The total maintenance number of each accessory maintenance item within the maintenance period is calculated according to the maintenance integer number and the maintenance probability number.

7. The method of claim 6, wherein, The warranty information includes warranty mileage and / or warranty time. If each accessory maintenance item has warranty mileage but does not have warranty time, a first warranty number is calculated as the warranty number of each accessory maintenance item according to the warranty mileage and the maximum design mileage of the maintenance part of each accessory maintenance item. If each accessory maintenance item does not have warranty mileage but has warranty time, a second warranty number is calculated as the warranty number of each accessory maintenance item according to the warranty time, the maximum design mileage of the maintenance part, and the average annual mileage of each accessory maintenance item. If each accessory maintenance item has warranty mileage and warranty time, the warranty number of each accessory maintenance item is determined according to the minimum value between the first warranty number and the second warranty number.

8. The method of claim 6, wherein, The preset probability distribution function is a Weibull distribution function. The maintenance probability number of each of the accessory repair items is calculated according to the maintenance life, the average annual mileage, the repair integer number of each of the accessory repair items, a mileage damage trend parameter, and a maximum design mileage of a repair accessory, using a preset probability distribution function, including: The maintenance probability number of each of the accessory repair items is calculated according to the maintenance life, the average annual mileage, the repair integer number of each of the accessory repair items, a mileage damage trend parameter, and a maximum design mileage of a repair accessory, using the Weibull distribution function.

9. A vehicle maintenance service information processing device characterized by comprising: Including: An acquisition module is configured to acquire a maintenance parts list of a target vehicle for a target service product; A determination module is configured to determine a maintenance life and an average annual mileage of the target vehicle; A quotation module is configured to generate estimated quotation information of the target vehicle for the target service product according to the maintenance life, the average annual mileage, and the maintenance parts list.

10. An electronic device, comprising: Including: A processor, a storage medium, and a bus, the storage medium stores machine readable instructions executable by the processor, when the electronic device is running, the processor and the storage medium communicate through the bus, the processor executes the machine readable instructions to perform the steps of the method of any one of claims 1-8.

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