Service system for helping residents to conveniently enjoy primary medical health

Abstract

The invention provides a system for helping residents to conveniently enjoy grassroots medical health services, and the system stores basic health information, physical examination records and chronic disease management data of the residents through a health file management module, and guarantees the integrity and traceability of health data. The remote medical service module provides online inquiry and appointment service for residents and supports remote communication and health consultation between the residents and grassroots doctors. The health monitoring module collects health data of residents in real time through intelligent equipment, feeds back health conditions in time and assists doctors in making diagnosis and treatment decisions. The health education module improves the health awareness of residents through personalized health management suggestions, and helps the residents to form good health habits. And the health service reservation module enables residents to quickly reserve treatment, examination and vaccination services, so that the queuing time is shortened, and the treatment efficiency is improved.

Description

Technical Field

[0001] This application relates to the field of medical information technology, and in particular to a system that helps residents conveniently access primary healthcare services. Background Technology

[0002] With social development and continuous advancements in medical technology, residents' demand for health management is increasing, especially in the field of primary healthcare services. Primary healthcare institutions, as the foundation for disease prevention, diagnosis, and health management, undertake important health service functions. However, due to uneven distribution of medical resources, heavy workloads for primary care physicians, and differences in residents' health awareness, primary healthcare services in some areas still face problems such as low service efficiency, inconvenience for residents seeking medical care, and inadequate health management.

[0003] Traditional primary healthcare services often rely on face-to-face consultations and rudimentary health management methods, lacking flexibility and sustainability. With the development of information technology, internet technology, and smart hardware devices, emerging technologies such as telemedicine, health data monitoring, and intelligent health management are entering the primary healthcare service sector, providing residents with more convenient health services.

[0004] Nevertheless, existing health service systems still face some challenges in practical application. For example, the isolated storage of health information, the fragmentation of medical resources, and the lack of personalized services lead to obstacles for residents in accessing healthcare. Therefore, integrating medical services, health data, and residents' needs to provide personalized, convenient, and efficient primary healthcare services has become an urgent issue to be addressed. Summary of the Invention

[0005] This application provides a system to help residents conveniently access primary healthcare services. The technical solution is as follows.

[0006] A system is provided to help residents conveniently access primary healthcare services, the system comprising: The health record management module is used to receive and store residents' basic health information, including personal basic information, medical history, physical examination records, and chronic disease management records; The telemedicine service module is used to provide residents with online consultation and appointment services, and supports residents to conduct remote video, voice or text consultations with doctors in primary healthcare institutions through mobile devices; The health monitoring module is used to collect residents' health data through smart devices, including blood pressure, blood sugar, and heart rate data, and upload the data to the system in real time for doctors to view and analyze. The health education module is used to push personalized health education content to residents, including advice on diet, exercise, and disease prevention. The health service appointment module is used to support residents in making appointments for medical visits, examinations, and treatments within the system.

[0007] Optionally, the health record management module is used to store residents' health information in a cloud database.

[0008] Optionally, the telemedicine service module provides telemedicine consultation services through mobile devices, supporting doctors in primary healthcare institutions to conduct health consultations, provide treatment guidance, and issue prescriptions to residents.

[0009] Optionally, the health monitoring module, By using smart wearable devices and health monitoring instruments to monitor residents' physiological indicators in real time and issue abnormal warnings based on preset health thresholds, residents can promptly identify potential health risks.

[0010] Optionally, the health education module can push personalized health management suggestions based on residents' personal health records and real-time health data, including content on healthy eating, appropriate exercise, and disease prevention.

[0011] Optionally, the health service appointment module provides residents with online appointment services for medical treatment, examinations, and vaccinations, supports appointment time selection and appointment confirmation, and reduces the waiting time for residents in primary healthcare institutions.

[0012] Optionally, the system also includes a health data analysis module for analyzing residents' health data, generating personalized health reports, and providing residents with long-term tracking and feedback on health management.

[0013] Optionally, the system also includes an emergency response module. When a resident's health data monitoring indicators are abnormal, the system automatically sends an early warning to the resident and supports contacting a doctor or emergency rescue service for assistance.

[0014] This application provides a system to help residents conveniently access primary healthcare services. The system integrates multiple functions, including health record management, telemedicine services, health monitoring, health education, and health service appointments, aiming to improve the efficiency of primary healthcare services and the convenience of residents' health management. The system's health record management module stores residents' basic health information, physical examination records, and chronic disease management data, ensuring the integrity and traceability of health data. The telemedicine service module provides residents with online consultations and appointments, supporting remote communication and health consultations between residents and primary care physicians. The health monitoring module collects residents' health data in real time through smart devices, providing timely feedback on health status and assisting physicians in making diagnostic and treatment decisions. The health education module raises residents' health awareness through personalized health management suggestions, helping them develop good health habits. The health service appointment module enables residents to quickly book appointments for medical visits, examinations, and vaccinations, reducing waiting times and improving efficiency. By integrating advanced health data collection, analysis, and service delivery technologies, this system provides residents with convenient and efficient health management services, reducing the waste of medical resources and optimizing the quality of primary healthcare services. Through this intelligent health management platform, the system helps promote the refinement and personalization of residents' health management, while also driving the modernization of primary healthcare services. Attached Figure Description

[0015] Figure 1 This is a schematic diagram of a system designed to help residents conveniently access primary healthcare services. Detailed Implementation

[0016] To make the objectives, technical solutions, and advantages of this application clearer, the embodiments of this application will be described in further detail below with reference to the accompanying drawings.

[0017] In this article, "multiple" refers to two or more. "And / or" describes the relationship between related objects, indicating that three relationships can exist. For example, A and / or B can represent: A alone, A and B simultaneously, or B alone. The character " / " generally indicates that the preceding and following related objects have an "or" relationship.

[0018] Example 1 like Figure 1 The diagram shown illustrates the structure of a system designed to help residents conveniently access primary healthcare services. The system includes: The health record management module is used to receive and store residents' basic health information, including personal information, medical history, physical examination records, and chronic disease management records.

[0019] This module adopts a "distributed cloud storage + edge node caching" architecture, storing residents' basic health information (personal data, medical history, physical examination records, etc.) in a hierarchical manner. Core sensitive data (such as past medical history and chronic disease medication records) is encrypted and stored in the private cloud of primary healthcare institutions, while commonly used basic information (such as name, age, and routine physical examination indicators) is cached on the devices that residents frequently use, ensuring data security while reducing network dependence during retrieval. It also has a built-in dynamic health information update mechanism. After residents visit primary healthcare institutions for medical treatment or physical examinations, the system can automatically capture the output data from the medical institution's HIS system and physical examination equipment, updating the records without manual input. Furthermore, it supports residents to independently upload home hospital records and community health follow-up records. Through automatic data format verification functions (such as recognizing key information in handwritten record photos and matching standard medical terminology), the system ensures the standardization of independently uploaded data, facilitating doctors' complete understanding of residents' health trajectories.

[0020] The telemedicine service module is used to provide residents with online consultation and appointment services, and supports residents to conduct remote video, voice or text consultations with doctors in primary healthcare institutions through mobile devices.

[0021] The module incorporates a built-in "intelligent triage pre-processing" function. Before a resident initiates a consultation, the system first collects their consultation needs through simple questions and answers (such as "cough with fever for 3 days" or "hypertension medication is almost finished"). Combining this with basic disease information in the resident's health record, the system automatically matches the resident with a corresponding specialist doctor (such as a respiratory specialist or a cardiologist) within a primary healthcare institution, avoiding the inefficiency of consultations caused by residents blindly choosing doctors. At the interaction level, in addition to supporting video, voice, and text consultations, the system also enables real-time sharing of medical data. Residents can directly access historical physical examination reports and recent monitoring data from their records for doctors to view. Doctors' treatment suggestions and medication instructions are automatically synchronized to the resident's record. If prescriptions for common chronic diseases are involved, the system can connect to the inventory system of the primary healthcare institution's pharmacy, generating an electronic prescription after confirming sufficient medication. Residents can choose to pick up their medication at the pharmacy or have it delivered, reducing the number of trips to the healthcare institution.

[0022] The health monitoring module is used to collect residents' health data, including blood pressure, blood sugar, and heart rate data, through smart devices, and upload the data to the system in real time for doctors to view and analyze.

[0023] The module features "multi-device adaptive access," making it compatible with various brands and types of smart monitoring devices (such as home blood pressure monitors, blood glucose meters, and wrist heart rate monitors). Whether uploading data via Bluetooth to residents' mobile phones or remotely collecting data from bedridden elderly via LoRa low-power devices at community health stations, it automatically adapts to the data transmission protocol without requiring manual settings from residents. It also incorporates a "dynamic health threshold" mechanism, adjusting warning standards based on residents' age and underlying medical conditions. For example, for residents over 65 with hypertension, the systolic blood pressure warning value is set at 150 mmHg (higher than the standard for ordinary adults), while the upper limit for heart rate warning is lowered for pregnant women. When monitoring data exceeds the corresponding threshold, the system first sends a simple intervention suggestion to the resident (e.g., "Blood pressure is high; it is recommended to rest for 30 minutes and retest"). If the retest is still abnormal or the data is severely out of control (e.g., blood glucose > 16 mmol / L), the data is immediately pushed to the resident's contracted family doctor, along with a recent monitoring data change curve, allowing the doctor to quickly determine whether emergency intervention is needed.

[0024] The health education module is used to push personalized health education content to residents, including suggestions on diet, exercise, and disease prevention, to raise residents' health awareness.

[0025] The module employs a "scenario-based content generation" logic, going beyond simply pushing content based on residents' health records. It also adjusts content based on regional characteristics, seasonal changes, and community disease prevalence. For example, during the rainy season in southern China, it will push "joint warmth + indoor dehumidification" suggestions to residents with a history of rheumatism; when there are clusters of influenza cases in the community, it will push "mask wearing + home disinfection" guidelines to the elderly and children. In terms of content format, in addition to text suggestions, it will also generate simple 3-5 minute videos (such as "simple blood pressure-lowering exercises for the elderly" and "home-cooked meals for diabetic patients"), incorporating familiar scenes for local residents (such as community squares and family kitchens) to reduce the difficulty of understanding. It also supports residents' feedback on the practicality of the content (such as "the content is useful" or "I don't understand it"). The system will adjust the content depth based on feedback. For example, for residents who say "I don't understand it," subsequent pushes will reduce technical terms and increase illustrated step-by-step instructions.

[0026] The health service appointment module is used to support residents in making appointments for medical visits, examinations, and treatments within the system, reducing waiting time and improving the efficiency of primary healthcare services.

[0027] The module features a built-in "intelligent time recommendation" function. When residents select appointment items (visit, examination, treatment), the system combines the peak hours of primary healthcare institutions (e.g., "peak hours are from 9-11 am" and "ultrasound equipment is available on Wednesday afternoons") and doctors' schedules to recommend relatively uncongested time slots, indicating the estimated waiting time for that time slot (e.g., "appointment at 3 pm today, estimated waiting time no more than 20 minutes"), helping residents avoid congestion. For examination appointments (e.g., blood routine tests, electrocardiograms), the system will also simultaneously push preparation instructions (e.g., "fasting for examinations requires 8 hours of fasting, it is recommended to book a morning session"), and send reminders 1 day and 2 hours before the appointment. If residents need to change their appointments, the system will automatically release the original appointment slot and update the medical institution's appointment schedule according to the newly selected time, avoiding resource waste.

[0028] This system collects residents' health data through smart devices such as smartwatches and health management platforms. The data is stored in a health record management module, while a telemedicine service module allows residents to consult or book doctor appointments online. A health education module regularly pushes health advice based on residents' health status. Furthermore, it integrates health record management, telemedicine, health monitoring, and education functions, improving the convenience and efficiency of primary healthcare services. Through real-time health data updates and telemedicine consultations, residents can obtain health management advice and medical services at any time, reducing waiting times and raising residents' health awareness.

[0029] Example 2 Optionally, the health record management module stores residents' health information in a cloud database, ensuring real-time data updates and cross-platform access, facilitating data sharing and collaborative diagnosis and treatment among various medical institutions.

[0030] This module employs a "hybrid cloud storage architecture." When residents' health information is stored in the cloud, storage areas are divided according to data sensitivity. Highly sensitive data, such as personal identification information and infectious disease history, are stored in the primary healthcare consortium's dedicated cloud (managed uniformly by the regional health commission). Generally sensitive data, such as routine physical examination reports and chronic disease follow-up records, are stored in an encrypted partition in cooperation with a public cloud. A "tiered data access permission" mechanism is also implemented: community doctors can view the complete files of residents under their care, family doctor assistants can only view basic information and follow-up records, and residents themselves can view all information but cannot modify core medical data (such as doctor's diagnoses). The cloud database also has an "off-site disaster recovery backup" function, automatically synchronizing data daily across backup nodes in different regions to prevent data loss due to a single node failure, ensuring that residents can access their complete health records at any primary healthcare institution.

[0031] The health record management module stores residents' health records, including basic information, medical history, and physical examination data, using cloud storage technology. These records can be accessed anytime via mobile devices or computers, enabling cross-platform sharing and enhancing the sharing and accessibility of health data. Residents and medical institutions can update and view health records at any time, which helps to provide continuous health management services.

[0032] Optionally, a telemedicine service module provides remote medical consultation services via mobile devices, supporting health consultations, treatment guidance, and prescription issuance between primary healthcare providers and residents. Residents can use this module on their mobile devices for video consultations, discussing their conditions with doctors and receiving treatment guidance. In some cases, doctors can also issue prescriptions and provide follow-up medication guidance through the system. Telemedicine consultations reduce the need for residents to visit medical institutions, especially for those in remote areas, where convenient online medical services significantly improve their accessibility and timeliness of medical care.

[0033] The module features an optimized interactive design for mobile device usage scenarios, with a "lightweight consultation interface" developed for mobile devices. The font can be enlarged, and the operation buttons are simplified (only three core buttons remain: "Initiate Consultation," "Upload Report," and "View Suggestions"), making it suitable for elderly residents. When doctors provide services via mobile devices, the system automatically loads residents' recent health monitoring data and historical consultation records, allowing doctors to quickly understand the situation. When issuing prescriptions, the system verifies drug information in real time: confirming whether the drug is a commonly used chronic disease medication that can be prescribed by primary healthcare institutions, and connecting to the medical insurance system to indicate the drug's reimbursement ratio, allowing residents to understand the cost of medication. After the prescription is generated, the system simultaneously sends it to the pharmacy selected by the resident. Once the pharmacy has prepared the medication, it notifies the resident via SMS of the pickup or delivery progress, forming a closed loop of "consultation-prescription-pharmacy pickup."

[0034] Optionally, a health monitoring module monitors residents' physiological indicators in real time through smart wearable devices and health monitoring instruments, and issues abnormal warnings based on preset health thresholds to help residents promptly identify potential health risks. The health monitoring module monitors residents' heart rate, blood pressure, and blood glucose data through smart bracelets and smart blood glucose meters. When the monitored data exceeds preset health thresholds, the system automatically sends a warning, reminding residents to undergo necessary examinations or seek medical attention. This function improves the real-time nature and accuracy of health monitoring, providing timely warnings to help residents detect potential health problems and reduce the risk of sudden illnesses.

[0035] The module supports "multi-scenario monitoring data fusion." For example, after a resident measures their blood pressure at home with a smart blood pressure monitor, the data will be automatically linked with the weekly home monitoring data from the community health station to form a continuous blood pressure change curve. For elderly people living alone with limited mobility, the system can use non-contact monitoring devices (such as millimeter-wave radar) installed in the home to assist in collecting respiratory rate and number of times they turn over during sleep. Combined with heart rate data from wearable devices, the system can comprehensively assess the elderly person's nighttime health status. When monitoring data triggers an alert, the system will notify residents in a tiered manner according to the order of "resident-family doctor-community health station": mild abnormalities (such as a single instance of high blood pressure) will only notify the resident; two consecutive abnormalities (such as two consecutive days of fasting blood glucose > 7.0 mmol / L) will notify both the resident and the family doctor; severe abnormalities (such as a sudden drop in heart rate to below 50 beats / min) will immediately notify all three parties, and the community health station will display the resident's real-time location (with the resident's authorization) for quick home visits.

[0036] Optionally, the health education module, based on residents' personal health records and real-time health data, pushes personalized health management suggestions, including content on healthy eating, appropriate exercise, and disease prevention. By analyzing residents' health data (such as high blood sugar and obesity), the health education module automatically pushes personalized dietary and exercise recommendations, such as recommending low-sugar diets and appropriate levels of exercise. Through personalized health management suggestions, this module enhances residents' health awareness and self-management abilities, helps them develop better lifestyle habits, and contributes to disease prevention.

[0037] The module adjusts its push notification strategy based on residents' health behavior feedback. For example, after pushing "low-sugar diet" content to diabetic residents, if they click to view the "whole grain rice recipe" video and mark it as "tried," it will subsequently push related content such as "whole grain recipes" and "post-meal blood glucose monitoring tips." If residents repeatedly ignore "exercise suggestions" content, the system will switch to pushing "10-minute simple home exercises" (suitable for residents who don't have time to go out), or combine the occupational information in the resident's profile (such as sitting in an office for long periods) to push "stretching exercises during office breaks." It also supports residents subscribing to content themes. For example, women trying to conceive can subscribe to the "pregnancy health care" series, and residents newly diagnosed with hypertension can subscribe to the "hypertension medication management" series. The system will regularly push updated content according to the subscribed themes to ensure that the content meets the residents' current health needs.

[0038] Optionally, the health service appointment module allows residents to book appointments for medical visits, examinations, and vaccinations online. It supports appointment time selection and confirmation, reducing residents' waiting time at primary healthcare institutions. The health service appointment module allows residents to book primary healthcare services, including medical visits, examinations, and vaccinations, via mobile phone or computer. After booking, the system automatically sends a confirmation message reminding residents of the appointment time. Through the appointment system, residents avoid queuing time, improving the efficiency of medical services and the resource utilization efficiency of medical institutions, and helping to alleviate the burden on primary healthcare institutions.

[0039] For vaccination appointments, the module is linked in real-time with the vaccine inventory system of primary healthcare institutions. When residents select a vaccine type (such as influenza vaccine or HPV vaccine), the system displays the real-time inventory status of each community health service center (e.g., "XX community has 10 doses of influenza vaccine, expected to sell out within 3 days") and recommends the nearest available site based on the resident's address. After a successful appointment, the system will push vaccination precautions (e.g., "Bring your ID card before vaccination" and "Do not get vaccinated if you have a cold or fever"). After vaccination, the system automatically records the vaccination time and vaccine batch number and sends a reminder when the next vaccination date is approaching (e.g., the second dose of HPV vaccine). For check-up appointments, the system also supports "joint appointments for check-up items." For example, when a resident schedules a routine blood test, if their health record shows that they haven't had a blood lipid test recently, the system will prompt "Would you like to schedule a blood lipid test at the same time to reduce one trip?" and automatically coordinate the times of the two tests to avoid residents having to visit the institution multiple times.

[0040] Optionally, the system also includes a health data analysis module, used to analyze residents' health data, generate personalized health reports, and provide residents with long-term health management tracking and feedback to help them improve their health. The health data analysis module analyzes residents' health data (such as weight, blood sugar, and exercise levels), regularly generates health reports, and provides long-term tracking and feedback suggestions on health trends. By continuously tracking residents' health status and providing personalized health reports and suggestions, this module helps residents maintain good health in the long term.

[0041] This module adopts a "lightweight multi-dimensional analysis" mode, generating easy-to-understand health reports for residents without the need for complex algorithms. For example, it compares residents' blood pressure data for the past three months with the average data of the same age group and disease type, using intuitive conclusions such as "higher / normal / lower" instead of professional numerical analysis. For residents with chronic diseases, it generates "monthly health target achievement rate" (e.g., "22 days of blood pressure target achievement in October, achievement rate 73%), and indicates the reasons for changes in the achievement rate (e.g., "The achievement rate increased by 10% compared to September, which may be related to adherence to medication"). It also supports doctors in generating "group health analysis reports," such as the hypertension control rate of elderly people over 65 years old and the incidence of dental caries in children in a community, helping primary healthcare institutions to develop targeted health intervention plans (e.g., increasing the frequency of hypertension follow-up and conducting oral examinations for children in the community). The analysis results are automatically linked to corresponding health services (e.g., if a resident's blood sugar control is found to be poor, the report will include a quick access to "schedule an appointment at a diabetes specialist clinic"), achieving a seamless connection between "analysis and intervention."

[0042] The system also includes an emergency response module. This module has a built-in "tiered response mechanism" that triggers different responses based on the severity of abnormalities in residents' health data: mild abnormalities (such as slightly elevated blood sugar in a single test) only send a text alert and self-care suggestions to the resident; moderate abnormalities (such as a continuous rapid heart rate) simultaneously send alerts to both the resident and their family doctor, who can then initiate a video consultation directly through the system to quickly understand the situation; severe abnormalities (such as blood oxygen saturation <90%) immediately trigger an emergency response, sending a location-based help message to the resident, simultaneously contacting the resident's pre-set emergency contacts (such as children or neighbors), and pushing the resident's health record and recent monitoring data to the nearest community health service center's emergency team. If the community team cannot handle the situation, it will automatically connect with the regional emergency center to assist in dispatching an ambulance, while simultaneously informing emergency personnel of the resident's allergy history and underlying diseases to buy time for emergency treatment.

[0043] When a resident's health data monitoring indicators are abnormal, the system automatically sends an early warning message and contacts a doctor or emergency rescue service for assistance, ensuring that the resident receives timely help in case of a sudden health emergency. When the health monitoring module detects that a resident's blood sugar is too high or their heart rate is abnormal, the system immediately issues an alarm and automatically contacts an emergency doctor or ambulance for assistance. The emergency response module provides timely rescue support in health emergencies, helping to improve residents' chances of survival in emergency situations and reduce the risk of sudden illness.

[0044] This application also provides a computer-readable medium storing at least one instruction, which is loaded and executed by the processor to implement the system described in the above embodiments for helping residents conveniently enjoy primary healthcare services.

[0045] The above description is merely an optional embodiment of this application and is not intended to limit this application. Any modifications, substitutions, or improvements made within the spirit and principles of this application should be included within the protection scope of this application.

Claims

1. A system to help residents conveniently access primary healthcare services, characterized in that, The system includes: The health record management module is used to receive and store residents' basic health information, including personal basic information, medical history, physical examination records, and chronic disease management records; The telemedicine service module is used to provide residents with online consultation and appointment services, and supports residents to conduct remote video, voice or text consultations with doctors in primary healthcare institutions through mobile devices; The health monitoring module is used to collect residents' health data through smart devices, including blood pressure, blood sugar, and heart rate data, and upload the data to the system in real time for doctors to view and analyze. The health education module is used to push personalized health education content to residents, including advice on diet, exercise, and disease prevention. The health service appointment module is used to support residents in making appointments for medical visits, examinations, and treatments within the system.

2. The system according to claim 1, characterized in that, The health record management module is used to store residents' health information in a cloud database.

3. The system according to claim 1, characterized in that, The telemedicine service module provides remote medical consultation services through mobile devices, supporting doctors in primary healthcare institutions to conduct health consultations, provide treatment guidance, and issue prescriptions to residents.

4. The system according to claim 1, characterized in that, The health monitoring module, By using smart wearable devices and health monitoring instruments to monitor residents' physiological indicators in real time and issue abnormal warnings based on preset health thresholds, residents can promptly identify potential health risks.

5. The system according to claim 1, characterized in that, The health education module pushes personalized health management suggestions based on residents' personal health records and real-time health data, including content on healthy eating, appropriate exercise, and disease prevention.

6. The system according to claim 1, characterized in that, The health service appointment module provides residents with online appointment services for medical treatment, examinations, and vaccinations, and supports appointment time selection and confirmation, reducing the waiting time for residents at primary healthcare institutions.

7. The system according to claim 1, characterized in that, The system also includes a health data analysis module, which analyzes residents' health data, generates personalized health reports, and provides residents with long-term tracking and feedback on health management.

8. The system according to claim 1, characterized in that, The system also includes an emergency response module. When a resident's health data monitoring indicators are abnormal, the system automatically sends an early warning message to the resident and supports contacting a doctor or emergency rescue service for assistance.

Images