Intelligent worker wisdom management method and system for wisdom worker wisdom management system and computer storage medium

Abstract

The invention relates to the technical field of enterprise management, and discloses a worker debt right protection intelligent management method and system and a computer storage medium, and the method comprises the following steps: S1, a worker intelligent terminal initiates a right protection request through two-dimensional code scanning; s2, determining that the right protection requester is a corresponding managed object in a background management system through a server; step S3, after the object is determined as a managed object, entering a right protection request interface in network connection with the system management platform, filling a right protection request on the right protection request interface, receiving a right protection request initiated by a worker intelligent terminal, submitting the right protection request, and transmitting the right protection request to a server; s4, after the server receives the right protection request data packet, the server extracts core information in the request data packet, processes the core information and returns a processing result to the worker intelligent terminal; the method has the advantages that the right protection convenience is remarkably improved, identity verification is accurate and reliable, salary accounting is objective and fair, the processing flow is transparent and controllable, the system expansibility is high, and the application range is wide.

Description

TECHNICAL FIELD

[0001] The present application relates to the technical field of enterprise management, in particular to a worker wage arrears right protection intelligent management method and system and a computer storage medium. BACKGROUND

[0002] The traditional wage arrears right protection mode has the following problems:

[0003] 1. Complicated and inefficient right protection process: workers need to carry paper attendance records, labor contracts and other materials to the labor supervision department for on-site reporting, with many process links and long time consumption.

[0004] 2. Fuzzy identity verification and responsibility definition: some right protection requests have identity fraud, malicious reporting by non-labor relationship personnel, and other situations, and the labor supervision department needs to spend a lot of time verifying the identity of the requester and the relationship with the labor unit; the responsibilities of the labor unit, project contractor and labor company are not clearly defined.

[0005] 3. Lack of objective basis for salary accounting: the identification of wage arrears amount relies on oral statements or scattered evidence, incomplete attendance records, and unclear overtime salary calculation standards, making salary accounting disputes the core obstacle to right protection processing.

[0006] 4. Intransparent processing progress and lagging supervision: workers cannot real-time master the processing status of the right protection request, and the labor supervision department cannot grade and control multiple right protection requests, and urgent wage arrears cannot be disposed of in priority. SUMMARY

[0007] Therefore, the present application provides a worker right protection intelligent management method, system and computer storage medium to solve the above problems.

[0008] In order to achieve the above purpose, the present application provides the following technical solutions:

[0009] A worker wage arrears right protection intelligent management method, comprising the following steps:

[0010] Step S1: the worker intelligent terminal initiates a right protection request by scanning a two-dimensional code, the two-dimensional code being a two-dimensional code image bound with a background management system;

[0011] Step S2: determining the right protection requester as a corresponding managed object in the background management system through a server;

[0012] Step S3: after being determined as a corresponding managed object in the background management system, entering a right protection request interface connected with a system management platform network, filling the right protection request on the right protection request interface, and the background management system receiving the right protection request initiated by the worker intelligent terminal through a server, generating a right protection request data packet after submission, and transmitting to the server;

[0013] Step S4: After the server receives the maintenance request data packet, the server extracts the core information in the request data packet: worker identity information, maintenance appeal, and the background management system processes the managed object according to the maintenance request and returns the processing result to the worker intelligent terminal.

[0014] A further technical solution of the worker wage arrears maintenance intelligent management method:

[0015] In step S2, determining the managed object corresponding to the maintenance request includes: worker real-name system attendance registration, and the registration information at least includes name, ID number, mobile phone number, team, labor contract and attendance information; extracting the worker identity information, judging whether the request object is a managed object, if yes, determining it as a managed object; if not, not displaying the request interface to the request object.

[0016] A further technical solution of the worker wage arrears maintenance intelligent management method:

[0017] The attendance information at least includes check-in location, entry time and exit time, the attendance duration and attendance frequency are obtained according to the attendance information, and the salary is obtained according to the obtained attendance duration and attendance frequency.

[0018] A further technical solution of the worker wage arrears maintenance intelligent management method:

[0019] According to the preset salary accounting rules, the salary to be paid is calculated:

[0020] A legal working hour duration threshold is set, and it is judged whether the actual single-day attendance duration is greater than or equal to the threshold;

[0021] If the actual attendance duration is greater than or equal to the threshold, it is classified as the first type of attendance duration, and the overtime salary is calculated according to the overtime salary multiple agreed in the labor contract for the part exceeding the threshold;

[0022] If the actual attendance duration is less than the threshold, it is classified as the second type of attendance duration, and the daily salary is calculated according to the proportion of the actual attendance duration to the threshold multiplied by the agreed daily salary;

[0023] The system generates a salary detail report and compares it with the wage arrears amount in the worker maintenance appeal.

[0024] A further technical solution of the worker wage arrears maintenance intelligent management method:

[0025] In step S4, the management object completes the wage arrears verification in the background management system, and the processing result is fed back to the worker intelligent terminal in real time.

[0026] A further technical solution of the worker wage arrears maintenance intelligent management method:

[0027] The salary details report includes basic salary, overtime pay, subsidies, deductions, and actual payment amount. After the report is generated, it is sent to the worker intelligent terminal for confirmation.

[0028] A further technical solution of the worker wage arrears right protection intelligent management method:

[0029] After the server receives the right protection request data packet, the worker's identity is verified again, and the verification method includes one of mobile phone verification code verification and face biometric verification.

[0030] A further technical solution of the worker wage arrears right protection intelligent management method:

[0031] Set the right protection request processing time threshold;

[0032] After receiving the request, determine whether the current processing time is greater than or equal to the threshold:

[0033] If the processing time is greater than or equal to the threshold, it is classified as the first type of processing time and marked as an urgent request. The system automatically sends a reminder notice to the management intelligent terminal connected to the background management system network;

[0034] If the processing time is less than the threshold, it is classified as the second type of processing time and marked as a normal request. It is pushed to the management intelligent terminal connected to the background management system network for verification and response according to the normal process;

[0035] If it belongs to the first type of processing time and multiple right protection requests occur, it is pushed to the senior management intelligent terminal.

[0036] A worker wage arrears right protection intelligent management system, comprising:

[0037] Hardware and software function modules, hardware includes worker intelligent terminal, system management platform server, management intelligent terminal, senior management intelligent terminal;

[0038] The software function module includes:

[0039] The right protection request initiation module: used for the worker intelligent terminal to scan the exclusive right protection code, fill in the identity information, fill in the right protection appeal, and generate the right protection request data packet;

[0040] Identity verification module: used for the server to receive the request and verify the worker's identity through mobile phone verification code and face biometric features;

[0041] Real-name attendance and salary accounting module: this module is used to store the worker's name, identity card number, labor contract, attendance information and other data; calculate the salary according to the preset rules, generate the salary details report and compare with the right protection appeal;

[0042] Classification processing module: used for marking the right protection request according to the processing time threshold, triggering different reminders and supervision processes, and pushing the management object that has been overdue for multiple times to a high-level management intelligent terminal;

[0043] Permission control display module: used for assigning different display permissions according to the login account type: worker or management object;

[0044] Result feedback module: used for pushing the response result and payment status of the management object to the worker intelligent terminal in real time.

[0045] A computer storage medium has executable instructions stored thereon, which, when executed by a processor, cause the processor to implement the method of any one of the above.

[0046] Compared with the prior art, the beneficial effects of the present application are as follows:

[0047] Significant improvement in right protection convenience: workers can initiate a right protection request by scanning a code without submitting paper materials on site, and the right protection process is shortened from the traditional "multiple days and multiple links" to "completed within a few minutes", greatly reducing the right protection cost of workers.

[0048] Accurate and reliable identity verification: through the dual mechanism of "two-dimensional code binding + secondary verification", the risk of identity fraud is effectively prevented, the authenticity of the right protection request is ensured, invalid verification work is reduced, and the right protection processing efficiency is improved.

[0049] Objective and fair salary accounting: based on real-time attendance data, standardized salary accounting is performed, detailed reports are generated and compared with the amount claimed by the worker, data support is provided for wage arrears identification, disputes between the two parties due to salary amount are avoided, and disputes are quickly resolved.

[0050] Transparent and controllable processing flow: workers can receive processing progress and result feedback in real time, management objects are clear about the processing time limit, hierarchical control and key supervision are realized, a worker-employer linkage mechanism is formed, and the disposal efficiency of wage arrears disputes is improved.

[0051] Strong system expansion: it can be individually configured according to the policy needs of different industries and different regions, and has a wide range of applications. BRIEF DESCRIPTION OF DRAWINGS

[0052] Figure 1 Flowchart of the worker wage arrears right protection intelligent management method of the present application;

[0053] Figure 2 Exemplary system architecture for implementing the worker wage arrears right protection intelligent management method of the present application;

[0054] Figure 3 Exemplary structure diagram of the management system software and hardware of the present application. Detailed Implementation

[0055] The following specific embodiments illustrate the implementation of the present invention. Those skilled in the art can easily understand other advantages and effects of the present invention from the content disclosed in this specification. Obviously, the described embodiments are only some, not all, of the embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of the present invention.

[0056] like Figure 1 , 2 As shown, a specific implementation method of the intelligent management method for protecting workers' rights to unpaid wages according to the present invention includes the following steps:

[0057] Step S1: Initiating a Rights Protection Request – Triggered via QR Code Binding

[0058] Workers can initiate wage arrears claims by scanning a unique QR code pre-linked to the back-end management system using a smart terminal such as a smartphone. The QR code is a one-to-one binding code, uniformly generated by the employing unit or project management party based on the back-end management system. Each QR code embeds identification information, including the worker's identification code, project number, and employing unit code, ensuring that the scanning request can be accurately linked to the data link of the back-end management system.

[0059] At the same time, by binding the QR code to the worker's identity, the risk of invalid requests being initiated by unrelated personnel is reduced from the source.

[0060] Step S2: Determine the Management Target – Real-Name Information Matching and Verification

[0061] After receiving a scanning request from a worker's smart terminal, the server automatically extracts the worker's identification code embedded in the QR code and performs a matching query in the real-name database of the backend management system based on the identification code to determine whether the requester is a registered managed object in the system.

[0062] The specific implementation process includes:

[0063] Real-name information pre-stored: The back-end management system pre-stores workers' real-name attendance registration information. The registration content includes at least name, ID card number, mobile phone number, work group, scanned copy of labor contract, and real-time updated attendance information, forming a complete worker identity-labor relationship file.

[0064] Identity information extraction and comparison: The server extracts the worker's identity information corresponding to the identification code in the QR code and performs field matching with the pre-stored information in the database (such as consistency verification of ID card number and mobile phone number).

[0065] Access control results: If the comparison matches, the requester is determined to be a managed object corresponding to the backend management system, and is allowed to enter the subsequent rights protection request interface; if the comparison does not match or there is no matching information, the system will automatically block the request, not display the rights protection operation interface to the requester, and provide corresponding prompt information.

[0066] Step S3: Submission of Rights Protection Information – Data Encapsulation and Transmission

[0067] Once the requester is identified as a managed entity, the system automatically redirects to the rights protection request interface connected to the system management platform via the network. This interface automatically fills in basic information such as the worker's name, ID number, and work group based on information pre-stored in the backend management system. The worker only needs to fill in the core rights protection demands, including the period of wage arrears, the amount of wage arrears claimed, and a description of the reasons for the wage arrears.

[0068] After the worker completes the information and submits it, the back-end management system generates a rights protection request data packet containing the identity identifier and request content through the server. This data packet is encrypted using the AES encryption algorithm and then transmitted to the server's request processing database for storage, ensuring the security of data transmission and storage.

[0069] Step S4: Request Processing and Result Feedback – Closed-Loop Management of the Entire Process

[0070] After receiving the encrypted rights protection request data packet, the server first restores the data using a decryption algorithm, then extracts the core information from the data packet: worker identification information and rights protection demands. The backend management system then initiates the processing flow and ultimately returns the processing result to the worker's smart terminal. Specifically, this includes the following steps:

[0071] Sub-step S41: Secondary identity verification

[0072] To further prevent identity theft, the server automatically triggers a secondary verification process after extracting the worker's identity information from the rights protection request data packet. The verification method includes at least one of the following:

[0073] Mobile phone verification code verification: The system sends a 6-digit dynamic verification code to the worker's pre-stored mobile phone number. The worker can only proceed to the next step after entering the verification code on the smart terminal and passing the verification.

[0074] Facial biometric verification (optional): The system calls the camera of the worker's smart terminal to collect real-time facial images and compares them with the worker's facial templates pre-stored in the back-end management system. If the comparison is successful, the verification is deemed successful.

[0075] If the second verification fails, the system will send a message to the worker's smart terminal saying "Identity verification failed, please resubmit the request" and record the verification failure log for future reference by supervisors.

[0076] Sub-step S42: Payroll Calculation

[0077] The back-end management system, through its real-name attendance and payroll calculation modules, automatically calculates wages based on worker attendance information, providing objective data for determining the amount of unpaid wages. Specifically:

[0078] Attendance data extraction and analysis: The system extracts worker attendance information from the database. The attendance information includes at least the check-in location (recorded by GPS positioning or construction site check-in equipment), entry time, and exit time. Based on the above information, the system automatically calculates the single-day attendance duration within the time period, i.e., the difference between the exit time and the entry time, and calculates the total number of attendances.

[0079] Standardized payroll calculation: The system calculates the payable salary according to preset payroll calculation rules. The specific rules are as follows: set the legal working hours threshold, with a default value of 8 hours per day, which can be set and adjusted by the employer within the system according to the labor contract.

[0080] Determine the relationship between a worker's actual daily attendance and the threshold: If the actual attendance is greater than or equal to the threshold, it is classified as attendance duration category 1, and the portion exceeding the threshold is paid according to the overtime pay rate stipulated in the labor contract, such as 1.5 times the rate on weekdays, 2 times the rate on rest days, and 3 times the rate on statutory holidays; if the actual attendance is less than the threshold, it is classified as attendance duration category 2, and the daily wage is calculated according to the formula "actual attendance / threshold × agreed daily wage";

[0081] The system summarizes daily salaries and generates a detailed salary report that includes basic salary, overtime pay, and various subsidies such as high-temperature allowance and meal allowance, as well as deductions such as the individual's social security contribution, resulting in the actual amount paid.

[0082] Salary Comparison and Discrepancy Marking: The system compares the actual amount paid in the generated salary details report with the amount of unpaid wages claimed in the worker's rights protection request, and automatically marks the discrepancies. For example, if a worker claims that he / she is owed 5,000 yuan, the system calculates that he / she should have been paid 6,200 yuan, and 1,000 yuan has been paid. The discrepancy is marked as "5,200 yuan owed". The report is then sent to the worker's smart terminal for confirmation. The worker can raise objections. If no objection is raised within the specified period, it is considered that the worker accepts the calculation result.

[0083] Sub-step S43: Tiered processing of rights protection requests

[0084] To achieve differentiated handling of rights protection requests, the backend management system classifies requests based on processing time thresholds and triggers corresponding processing flows:

[0085] Threshold settings: The system presets the processing time thresholds for rights protection requests. For ordinary requests, the default is 7 working days, and for small wage arrears requests, the default is 3 working days. These can be adjusted according to regional policies.

[0086] Level Classification and Handling: First category of processing time, processing time ≥ threshold: marked as "urgent request", the system will automatically send a reminder notice to the management smart terminal (terminal of the employing unit or labor service company responsible person) connected to the back-end management system. The notice content includes worker identity information, rights protection request, salary calculation difference items and the latest processing time limit;

[0087] The second category of processing time, where the processing time is less than the threshold, is marked as a "normal request" and pushed to the management smart terminal according to the normal process. The managed object needs to verify and respond within 3 working days.

[0088] Key monitoring trigger: If the same managed object or the same requester makes 3 or more rights protection requests of the first type with a processing time, the system will list the managed object as a key monitoring object, which may be unable to be processed. Subsequent rights protection requests will be directly pushed to the higher-level management smart terminal. Of course, it can also be sent to the higher-level management smart terminal by the administrator.

[0089] Sub-step S44: Real-time feedback of processing results

[0090] After receiving a rights protection request through the management smart terminal, the managed party completes the verification of unpaid wages in the back-end management system. If the amount of unpaid wages is confirmed, the verification result is uploaded. The system will provide real-time feedback on the processing results (including the verified amount of unpaid wages, payment time, and payment method) to the worker's smart terminal via APP push, SMS notification, etc. If the managed party fails to respond or complete the payment within the time limit, the system will automatically send a second reminder notice and synchronize the overdue information to the higher-level management smart terminal to ensure closed-loop processing of rights protection requests.

[0091] This invention also discloses a smart management system for protecting workers' rights to unpaid wages, with the following embodiments:

[0092] like Figure 2 , 3 As shown, the system is a hardware and software integration system for implementing the above methods, including hardware and software functional modules. The various parts work together to complete the entire process management of wage arrears rights protection.

[0093] 1. Hardware 10

[0094] Hardware 10 includes a worker smart terminal 101, a system management platform 102 and server 103, a management smart terminal 104, and a high-level management smart terminal 105. Each piece of hardware connects to the Internet 106 via a 5G / 4G / Wi-Fi network to enable data exchange.

[0095] Worker Smart Terminal 101: A smartphone used by workers on a daily basis;

[0096] System management platform 102 and server 103: System management platform 102 integrates the business logic of the entire rights protection process, provides a visual operation interface, and assigns permissions to different users (workers, management objects, and supervisors) to achieve full-process control; server 103 is the core hardware carrier of the system, with functions such as data storage, computing, encryption and decryption, and network communication, supporting the stable operation of the entire system;

[0097] Management Smart Terminal 104: refers to smartphones and other devices used by employers to receive rights protection requests, verify wage arrears information, and receive processing results;

[0098] High-level management intelligent terminal 105: This is a dedicated terminal used by the competent authorities. It has functions such as data statistical analysis, key supervision, and supervision and handling, and is used to receive emergency rights protection requests.

[0099] 2. Software Functional Modules

[0100] The software functional modules are developed based on a B / S (Browser / Server) architecture and deployed on the system management platform server. The modules call each other and exchange data. Software 20 specifically includes:

[0101] (1) Module 201 for Initiating Rights Protection Requests

[0102] Core Function: Enables workers to quickly initiate rights protection requests via QR code scanning. This module works in conjunction with the QR code generation module of the backend management system. After a worker scans the code, the module automatically parses the embedded identity verification code and system address, and sends an identity matching request to the server. Once the match is successful, a rights protection request interface with pre-filled basic information is loaded, guiding the worker to supplement their request information. The completed information is then packaged into a standardized data packet and transmitted to the server.

[0103] Technical implementation: The front-end interface is developed using HTML5 and JavaScript, supporting functions such as image upload and form validation to ensure ease of operation for workers; the data packet encapsulation format facilitates server parsing.

[0104] (2) Identity verification module 202

[0105] Core Function: To complete the initial matching and secondary verification of worker identities, ensuring the authenticity of rights protection requests. This module includes an identity matching unit 2021 and a secondary verification unit 2022: the identity matching unit 2021 extracts the identity verification code from the scanning request from the server and compares it with the real-name database; the secondary verification unit 2022 integrates SMS verification code interface and facial recognition to achieve dual verification function, and feeds back the verification results to the subsequent processing module.

[0106] (3) Real-name attendance and payroll calculation module 203

[0107] Core Function: Stores worker real-name information and attendance data to achieve automatic payroll calculation and comparison. This module includes a data storage unit 2031, an attendance analysis unit 2032, a payroll calculation unit 2033, and a difference marking unit 2034.

[0108] Data storage unit 2031 uses a MySQL database to store identity information, employment contracts, and attendance data, ensuring efficient data retrieval.

[0109] The attendance analysis unit 2032 uses a data processing algorithm developed in Python to automatically calculate attendance duration and attendance frequency.

[0110] The Payroll Calculation Unit 2033 has a built-in standardized calculation engine that supports adjusting parameters such as daily wage standards and overtime rates according to labor contract agreements, and automatically generates detailed reports.

[0111] The difference marking unit 2034 compares the accounting results with the amount claimed by the workers and highlights the differences in red to facilitate the management of the objects.

[0112] (4) Hierarchical processing module 204

[0113] Core Functions: This module enables the classification, intelligent push notifications, and focused monitoring of rights protection requests. It includes a threshold configuration unit 2041, a level determination unit 2042, and a request push unit 2043.

[0114] Threshold configuration unit 2041 allows supervisors to set processing time thresholds, and the system provides multiple threshold templates by default;

[0115] The rating determination unit 2042 determines the request rating based on the difference between the request submission timestamp and the current time, combined with a threshold, and records the number of overdue requests for the managed object.

[0116] The request push unit 2043 adopts a message queue mechanism to push requests of different levels to the corresponding terminals. Urgent requests are delivered via SMS notification to ensure that the managed objects respond in a timely manner.

[0117] (5) Access control display module 205

[0118] Core Functionality: This module assigns different operation and display permissions based on account type, ensuring data security and information isolation. It utilizes the RBAC (Role-Based Access Control) model, pre-setting worker and management object roles, and assigning exclusive permissions to each role.

[0119] Worker accounts: For example, they have permissions to "query their own data + initiate requests + receive results", but they cannot view data of other workers or the management backend;

[0120] Management account: For example, it has the permissions to "query requests from this unit + verify and process + upload results" and operate on the relevant data of the project; it also has the permissions for statistical analysis + key supervision + supervision and can view all rights protection data within its jurisdiction.

[0121] (6) Results Feedback Module 206

[0122] Core Function: Real-time push notifications and historical record queries for processing results. This module includes a result encapsulation unit 2061 and a push unit 2062: the result encapsulation unit 2061 organizes the verification results, payment vouchers, and other information of the managed object into standardized feedback content; the push unit 2062 pushes the processing results to the worker's smart terminal through various methods such as the APP's built-in push interface and SMS interface; at the same time, this module stores the processing records of all rights protection requests in the background, supporting workers and supervisors to query historical data.

[0123] This invention also discloses a computer storage medium, such as a USB flash drive, hard disk, optical disk, or solid-state drive, which stores computer-executable instructions written in Java. When these instructions are executed by a processor, such as the CPU of a system management platform server, the processor implements the intelligent management method for worker wage arrears protection described above. Specifically, by executing the instructions, the processor calls various software function modules of the system to complete the entire process of initiating a rights protection request, verifying identity, calculating wages, tiered processing, and providing result feedback.

[0124] System application process principle

[0125] The application of this system is based on a four-layer architecture design of "front-end interaction - back-end processing - data storage - terminal feedback". Each layer realizes data flow through standardized interfaces. Its core process principle is as follows:

[0126] 1. Architectural hierarchy

[0127] The front-end interaction layer consists of application interfaces for worker smart terminals, management smart terminals, and high-level management smart terminals, employing a responsive design. The front-end communicates with the back-end via HTTP / HTTPS protocols, sending request commands and receiving processing results from the back-end, ensuring smooth interface interaction.

[0128] Backend service layer: Located on the system management platform server, it is the core logic processing layer of the entire system. It adopts the Spring Boot architecture and splits the above software functional modules into independent services, such as identity verification service, payroll calculation service, and message push service.

[0129] Data storage layer: A hybrid storage scheme of "relational database + non-relational database" is adopted. The MySQL database is used to store structured data (such as identity information, attendance data, and salary reports), and the Redis cache database is used to store temporary data (such as verification codes and session information) to ensure the efficiency of data query and read / write.

[0130] Terminal feedback layer: Integrates multi-channel message push interfaces, including third-party SMS service provider interfaces, to ensure that processing results can reach workers through channels they commonly use, improving the convenience of information acquisition.

[0131] 2. Core Business Process Flow Principles

[0132] Taking the complete process from a worker initiating a rights protection request to receiving the processing result as an example, the application's workflow principle is as follows:

[0133] Request Initiation and Transmission: After the worker scans the QR code through the front-end interface, the front-end interaction layer encapsulates the identity verification code after parsing the QR code into an HTTP request and sends it to the back-end service layer to initiate the rights protection request service. After receiving the request, the service calls the identity verification service for initial matching. If the match is successful, it returns the rights protection request interface data, and the front-end loads the interface for the worker to fill in the information.

[0134] Data processing and accounting: After workers submit their rights protection information, the front end encrypts the structured data and sends it to the back end. The identity verification service of the back end service layer triggers a second verification. After the verification is passed, the real-name attendance and payroll calculation service is called to extract attendance data and complete payroll calculation, generating report data containing discrepancies.

[0135] Tiered push and response: After receiving report data, the tiered processing service determines the request level based on the processing time threshold and pushes the request information to the corresponding management smart terminal through the message push service; the managed object can view the request and submit the processing result through the front-end interface, and the back-end stores the processing result in the database and calls the result feedback service.

[0136] Results Feedback and Recording: The results feedback service pushes the processing results to workers' smart terminals through multiple channels, and the front-end interface displays the results details; at the same time, the back-end stores the log data of the entire process (request time, processing node, feedback time) in the system log database for supervisors to trace and audit.

[0137] Example: Application of the scenario of wage arrears protection for construction workers

[0138] Based on the above, the applicant established this smart system in a land parcel project, opening up a new and efficient channel for wage arrears rights protection.

[0139] The system's module QR codes are affixed to prominent locations on the construction site, such as building scaffolding, access roads, notice boards, and workers' safety helmets, achieving full-scene coverage and ensuring that the rights protection channel is available anytime, anywhere.

[0140] Workers can simply scan a QR code with WeChat to access a dedicated channel for rights protection, fill in their requests, and the system will automatically link their real-name registration information and attendance records. No supporting documents are required. Once the request is submitted, it will be immediately reflected on the system management platform, and the managers' smart terminals will receive the information and resolve the issue immediately.

[0141] For example:

[0142] Liao, a bricklayer from Jiangxi, arrived at the beginning of the month but hadn't received his wages by the last day of the month. After being reminded by his coworkers, he scanned the QR code on his safety helmet to submit his request and quickly received a reply. It turned out that the construction site paid wages at the beginning of the month, and he hadn't understood the process. A QR code immediately resolved the misunderstanding.

[0143] Sun, a carpenter from Jiangxi, was Liao's coworker. He joined the company in August and discovered on September 9 that his salary for the previous month had not arrived on time. He scanned a QR code to report the situation and received a reply that same day. It turned out that the payment information was delayed and the salary had already been paid on September 3. In the past, he might have had to call 12345 to complain, which saved him a lot of trouble and solved many problems.

[0144] Since the system was put into operation, all unpaid wages have been resolved within the construction site, implementing "real-name registration, real-name attendance, real-name payroll, real-time mediation, real-name settlement, and real-name closed-loop management".

[0145] Taking Mr. Li's case of wage arrears as an example, the specific implementation of this invention is as follows:

[0146] System Deployment and Preliminary Preparations: The project unit generated unique QR codes for more than 400 workers through the back-end management system. Each QR code was bound to the worker's name, ID number, work group, agreed daily wage of 200 yuan, and other information. The QR codes were printed and distributed to the workers. Workers recorded their daily entry and exit times using GPS time-checking devices on the construction site, and the attendance data was synchronized to the system management platform server in real time.

[0147] The rights protection request was initiated by worker Li, who discovered that his wages for May 2025 had not been paid. He used his smartphone to scan a special QR code, and the system automatically redirected him to the rights protection request interface, which automatically filled in his name, work group and other information. Li then filled in the period of wage arrears (May 1-31, 2025) and claimed an amount of 5,000 yuan in unpaid wages. After submission, an encrypted data packet was generated.

[0148] Identity verification and salary calculation: After receiving the data packet, the server first sends a verification code to Li's mobile phone. Li enters the verification code to complete the secondary verification. Then, the system extracts his attendance data for May and calculates that he attended 26 days, of which 15 days were for 10 hours (exceeding the 8-hour threshold) and 11 days were for 7.5 hours. According to the agreed daily wage of 200 yuan and the overtime rate of 1.5 times, the salary payable is calculated as follows: 11 days × (7.5 / 8) × 200 + 15 days × [200 + (10-8) × (200 / 8) × 1.5] = 2062.5 + 15 × (200+75) = 2062.5 + 4125 = 6187.5 yuan. A detailed salary report is generated and pushed to Li's mobile phone. Li confirms that he has no objection.

[0149] Tiered processing and result feedback: The system sets the processing time threshold to 5 working days. If Li's request has not received a response on the 6th day after it was submitted, it is marked as an "urgent request". The system sends a red alert reminder to the person in charge's management smart terminal.

[0150] Dispute resolution and closed-loop process: After receiving the reminder notice, the person in charge verified the reason for Li's wage arrears, immediately arranged to pay 6187.5 yuan in wages, and uploaded the bank transfer voucher to the system; the system pushed the payment result to Li's mobile phone in real time. After Li confirmed that the money had been received, the rights protection process was completed, and the system automatically recorded the processing log of the request.

[0151] Finally, it should be noted that the above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. Any modifications, equivalent substitutions, improvements, etc., made within the spirit and principles of the present invention should be included within the protection scope of the present invention. For example, the QR code in the present invention can be replaced with a near-field communication identifier such as an NFC tag; the salary calculation rules can be adjusted according to the salary structure of different industries, and these variations are all within the protection scope of the present invention.

Claims

1. A smart management method for protecting workers' rights to unpaid wages, characterized in that, Includes the following steps: Step S1: The worker initiates a rights protection request by scanning a QR code on the smart terminal. The QR code is a QR code image that is bound to the back-end management system. Step S2: Determine through the server that the rights protection requester is the corresponding managed object in the backend management system; Step S3: After being identified as the managed object in the back-end management system, the worker enters the rights protection request interface connected to the system management platform network, fills in the rights protection request on the rights protection request interface, and the back-end management system receives the rights protection request initiated by the worker's smart terminal through the server. After submission, it generates a rights protection request data packet and transmits it to the server. Step S4: After receiving the rights protection request data packet, the server extracts the core information from the request data packet: worker identity information and rights protection demands. The background management system processes the managed object according to the rights protection request and returns the processing result to the worker's smart terminal.

2. The intelligent management method for protecting workers' rights to unpaid wages according to claim 1, characterized in that, In step S2, the managed object corresponding to the rights protection request is determined to include: worker real-name attendance registration, and the registration information includes at least name, ID card number, mobile phone number, work group, labor contract and attendance information; extract worker identity information, determine whether the requesting object is a managed object, if so, determine it as a managed object; if not, do not display the request interface to the requesting object.

3. The intelligent management method for protecting workers' rights to unpaid wages according to claim 2, characterized in that, The attendance information includes at least the check-in location, entry time, and exit time. The attendance duration and number of attendances are obtained based on the attendance information, and the salary is obtained based on the obtained attendance duration and number of attendances.

4. The intelligent management method for protecting workers' rights to unpaid wages according to claim 3, characterized in that, Calculate the gross salary according to the preset salary calculation rules: Set a legal working hour threshold to determine whether the actual daily working hours are greater than or equal to the threshold. For actual attendance hours ≥ the threshold, it is classified as the first category of attendance hours, and the overtime pay for the part exceeding the threshold shall be calculated according to the overtime pay rate stipulated in the labor contract. If the actual attendance time is less than the threshold, it is classified as the second type of attendance time, and the daily salary is calculated according to the ratio of the actual attendance time to the threshold multiplied by the agreed daily salary. The system generates a detailed payroll report and compares it with the amount of unpaid wages in the workers' rights protection claims.

5. The intelligent management method for protecting workers' rights to unpaid wages according to claim 4, characterized in that, Step S4 also includes: after the managed object completes the verification of unpaid wages in the background management system, the processing result is fed back to the worker's smart terminal in real time.

6. The intelligent management method for protecting workers' rights to unpaid wages according to claim 4, characterized in that, The salary details report includes the basic salary payable, overtime pay, subsidies, deductions, and net pay. After the report is generated, it is sent to the worker's smart terminal for confirmation.

7. The intelligent management method for protecting workers' rights to unpaid wages according to claim 2, characterized in that, After receiving the rights protection request data packet, the server performs a secondary verification of the worker's identity. The verification method includes either mobile phone number verification code verification or facial biometric verification.

8. The intelligent management method for protecting workers' rights to unpaid wages according to claim 1, characterized in that, Set a threshold for the processing time of rights protection requests; After receiving the request, determine whether the current processing time is greater than or equal to the threshold: Requests with a processing time greater than or equal to the threshold are classified as the first category of processing time and marked as urgent requests. The system will automatically send a reminder notification to the management smart terminal connected to the back-end management system network. Requests with a processing time less than the threshold are classified as the second category of processing time, marked as ordinary requests, and pushed to the management smart terminal connected to the back-end management system for verification and response according to the normal process. If the case falls under the first category of processing time and involves multiple rights protection requests, it will be pushed to a higher-level management smart terminal.

9. A smart management system for protecting workers' rights to unpaid wages, characterized in that, include: Hardware and software functional modules, the hardware includes worker intelligent terminals, system management platform servers, management intelligent terminals, and high-level management intelligent terminals; The software functional modules include: The rights protection request initiation module is used by workers to scan their exclusive rights protection code using their smart terminals, fill in their identity information and rights protection requests, and generate a rights protection request data packet. Identity verification module: After the server receives a request, it performs a secondary verification of the worker's identity using mobile phone verification code and facial biometric features; Real-name attendance and payroll calculation module: This module is used to store data such as workers' names, ID numbers, labor contracts, and attendance information; calculate the wages payable according to preset rules, generate detailed payroll reports, and compare them with rights protection requests; Tiered processing module: used to classify and mark rights protection requests according to processing time thresholds, trigger different reminder and supervision processes, and push management objects that have been overdue multiple times to higher-level management smart terminals; Access control display module: used to assign different display permissions based on the login account type: worker or managed object; Results feedback module: used to push the response results and payment status of the managed objects to the workers' smart terminals in real time.

10. A computer storage medium, characterized in that, It stores executable instructions that, when executed by a processor, cause the processor to implement the method of any one of claims 1 to 8.

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