Slip printing method, system and equipment suitable for old people and medium

Abstract

The invention provides a slip printing method, system and device suitable for the aged and a medium, and belongs to the technical field of financial self-service equipment. The method comprises the following steps: in response to transaction completion, automatically triggering a receipt printing process and acquiring user identity information; based on the user identity information, the elderly user is automatically identified, and a corresponding receipt printing mode is started according to an identification result; according to the receipt printing mode, dynamically generating receipt printing data with corresponding contents and formats; printing operation is executed according to the receipt printing data, and a multi-mode interaction prompt is synchronously started to guide a user to pick up the receipt; monitoring the state of the receipt at the receipt outlet in real time; and executing a corresponding terminal processing action based on the monitoring result. The financial self-service terminal entry slip printing service is upgraded from universal design to personalized care for the aged, and clearer, more convenient and safer whole-process service experience is provided for the aged users through intelligent identification and systematic optimization.

Description

TECHNICAL FIELD

[0001] The present application belongs to the technical field of financial self-service equipment, and more particularly relates to an old-age-oriented receipt printing method, system, device and medium. BACKGROUND

[0002] With the deepening of the aging of the population, the elderly population has increasingly become an important user of bank self-service terminals (such as ATMs, intelligent teller machines, etc.). However, the current mainstream financial self-service equipment is designed with general users as the assumed object, and its receipt printing function does not fully consider the special needs of elderly users in terms of visual degradation, declining cognitive ability, and insufficient operational agility, etc., resulting in many obstacles in the practical process.

[0003] In the prior art, there are some improvement schemes for receipt printing. For example, some schemes set a sensor at the receipt outlet to automatically recover when the receipt is detected to be overdue, so as to prevent information leakage; another scheme provides a "large font mode" printing option on the user interface, allowing the user to manually select larger font printing. These schemes have improved the receipt management or basic printing function, but all have significant limitations. The automatic recovery mechanism only solves the subsequent risk of receipt retention and does not improve the "unreadable content" problem of the receipt itself for the elderly; and the large font mode option relies on the active discovery and accurate operation of the user, and many elderly users either do not know that the function exists or cannot successfully enable it due to the complex operation interface, resulting in a virtual state.

[0004] In summary, the fundamental defect of the prior art is the lack of systematic old-age design. Specifically, the default printed receipt content is too small in font size, low in color contrast, and full of professional terms such as "borrowing" and "lending", causing difficulty in reading and understanding for the elderly; in terms of interaction, there is a lack of active guidance prompts such as voice and light after the receipt printing is completed, and the elderly are likely to miss the pickup due to not noticing in time; in addition, the existing system cannot intelligently identify the user group and cannot automatically enable the old-age mode according to the user's age or historical preferences to achieve personalized service. These defects collectively result in poor experience, operational anxiety, and privacy security risks for the elderly when using self-service terminals. Therefore, there is an urgent need for an old-age-oriented receipt printing scheme that can systematically solve the above problems. SUMMARY

[0005] To solve the above problems, the present application aims to provide an old-age-oriented receipt printing method, system, device and medium, which upgrades the receipt printing service of financial self-service terminals from general design to personalized old-age care, and provides the elderly with a clearer, more convenient and safer whole-process service experience through intelligent identification and systematic optimization.

[0006] The application is achieved by the following technical solutions to realize the above-mentioned purposes. In a first aspect, the application provides an old-adapted receipt printing method, which is applied to a financial self-service terminal, and includes the following steps. In response to completion of a transaction, a receipt printing process is automatically triggered, and user identity information is obtained. Based on the user identity information, an old-adapted user is automatically identified through a preset old-adapted user identification strategy, and a corresponding receipt printing mode is enabled according to the identification result; the receipt printing mode includes an old-adapted printing mode and a standard printing mode. According to the enabled receipt printing mode, receipt printing data is dynamically generated by calling corresponding content conversion rules and format parameters. According to the receipt printing data, a printing operation is performed, and a multi-modal interactive prompt is simultaneously started to guide a user to take the receipt. An infrared sensor located at a receipt outlet is started to detect whether the receipt exists, and a timer is started to record the duration after the receipt printing is completed; based on the detection signal of the infrared sensor and the timing result of the timer, a retention state of the receipt is cooperatively judged. Based on the judgment result of the retention state, a corresponding terminal processing action is performed.

[0007] In an optional embodiment, in response to completion of a transaction, a receipt printing process is automatically triggered, and user identity information is obtained, which includes the following steps. When a user completes a transaction on a financial self-service terminal, a receipt printing request carrying transaction data of this time is automatically generated. Based on the receipt printing request, user identity information is read through an identity recognition component of the financial self-service terminal; the identity recognition component includes one or any combination of a bank card reader, an ID card reader, and a face recognition camera.

[0008] In an optional embodiment, based on the user identity information, an old-adapted user is automatically identified through a preset old-adapted user identification strategy, and a corresponding receipt printing mode is enabled according to the identification result, which includes the following steps. An age field and a user identifier in the user identity information are parsed. The user age is identified according to the age field; it is determined whether the user age is greater than or equal to 60 years old; if yes, it is determined to enable the old-adapted printing mode. If no, historical operation records in a background database are queried according to the user identifier; it is determined whether there is a preset old-adapted mode selection mark in the historical operation records; if yes, it is determined to enable the old-adapted printing mode; if no, a standard receipt printing mode is enabled.

[0009] In an optional embodiment, the generating of the receipt print data according to the enabled receipt print mode comprises: When the old-age-friendly receipt print mode is enabled, a preset old-age-friendly semantic conversion rule library is called to replace professional terms in the transaction data with preset popularized terms, and a preset old-age-friendly layout parameter is applied to generate the receipt print data; the layout parameter comprises adjusting the font size to 14pt or above, applying a bold style, adopting a color scheme of white background and black text or yellow background and black text, and increasing the line spacing by a preset value. When the standard receipt print mode is enabled, a preset default layout parameter is applied to generate the receipt print data.

[0010] In an optional embodiment, the performing of the print operation according to the receipt print data and the synchronous starting of the multi-modal interactive prompt to guide the user to take the receipt comprise: The print component of the financial self-service terminal is controlled based on the receipt print data to perform a print operation to output the receipt. The multi-modal prompt unit of the financial self-service terminal is synchronously activated, the voice broadcast of preset content is synchronously performed through the multi-modal prompt unit, and the LED indicator light at the receipt outlet is controlled to flash; the multi-modal prompt unit is integrated with a voice synthesis chip and an LED driving circuit.

[0011] In an optional embodiment, the infrared sensor at the receipt outlet is started to detect whether the receipt exists, and a timer is started to record the duration after the receipt print is completed, and the residence state of the receipt is cooperatively judged based on the detection signal of the infrared sensor and the timing result of the timer, which comprises: When the print component completes the receipt print and outputs the receipt to the receipt outlet, a print ready signal is generated; The infrared sensor and the timer are synchronously started in response to the print ready signal; The infrared sensor continuously detects whether there is an object blocking at the receipt outlet at a preset sampling frequency to determine whether the receipt is taken away; The timer continuously accumulates the timing from the starting time to record the duration from the time when the receipt print is completed.

[0012] In an optional embodiment, the corresponding terminal processing action is performed based on the judgment result of the residence state, which comprises: If the infrared sensor detects that the receipt has been taken away before the duration reaches 30 seconds, a stop signal is sent to the voice synthesis chip and the LED driving circuit to terminate the voice prompt and the light prompt; If the infrared sensor still detects the existence of the receipt when the duration reaches 30 seconds, an automatic recycling mechanism of the financial self-service terminal is started to pull the receipt back into the financial self-service terminal and shred the receipt.

[0013] In a second aspect, the embodiments of the present application further provide a receipt printing system suitable for the elderly, comprising: The printing triggering module is configured to automatically trigger a receipt printing process and acquire user identity information in response to completion of a transaction. The mode decision module is configured to automatically identify an elderly user based on the user identity information through a preset elderly user identification strategy, and enable a corresponding receipt printing mode according to an identification result; the receipt printing mode includes an elderly user-friendly printing mode and a standard printing mode. The content generation module is configured to dynamically generate receipt printing data by invoking corresponding content conversion rules and layout parameters according to the enabled receipt printing mode. The printing prompting module is configured to perform a printing operation according to the receipt printing data and synchronously start a multimodal interactive prompt to guide a user to take the receipt. The state monitoring module is configured to start an infrared sensor located at a receipt outlet to detect whether the receipt exists, and start a timer to record a duration after completion of the receipt printing, and cooperatively judge a retention state of the receipt based on a detection signal of the infrared sensor and a timing result of the timer. The terminal processing module is configured to perform a corresponding terminal processing action based on a judgment result of the retention state.

[0014] In a third aspect, the embodiments of the present application further provide an electronic device, comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, and the processor implements the steps of the receipt printing method suitable for the elderly according to any one of the above aspects when executing the program.

[0015] In a fourth aspect, the embodiments of the present application further provide a storage medium having a computer program stored thereon, and the computer program is executable on a processor to implement the steps of the receipt printing method suitable for the elderly according to any one of the above aspects.

[0016] As can be seen from the above technical solutions, the present application has the following advantages: The old type receipt printing method provided by the application solves the problem that the existing financial self-service terminal receipt printing process is not friendly to the old users by automatically identifying the identity of the old user and intelligently enabling the old printing mode. The method generates a high readability receipt with large font, high contrast layout and popular language, and synchronously triggers an audio and light multi-modal interactive prompt during printing, effectively improving the readability and understanding convenience of the receipt content. The system uses an automatic recycling and destruction mechanism to significantly enhance the operation guidance, use convenience and transaction privacy security without the need for user intervention, thereby providing the old users with an accessible, safe and reliable receipt printing experience.

[0017] The application automatically acquires user identity information and intelligently judges based on preset rules. The system can accurately identify the old user group, and automatically enable the old printing mode without any manual operation by the user. This automatic adaptation mechanism based on user characteristics effectively solves the operation obstacle of requiring the user to actively select the old mode in the prior art, and truly realizes the "unconscious old adaptation" service experience.

[0018] The application significantly improves the readability and understandability of the receipt through a double optimization strategy. The system not only optimizes the receipt layout for the old, uses bold font of no less than 14pt, high-contrast color matching, and increases line spacing and other layout parameters, but also replaces professional terms with popular language through a semantic conversion rule library for old adaptation of financial terms. This coordinated optimization of content and layout effectively overcomes the problems of small font, insufficient contrast, and difficult-to-understand professional terms in existing receipts.

[0019] The application starts voice broadcasting and LED light flashing prompts simultaneously with the printing operation, forming a dual-channel guide combining hearing and vision. This active interactive mode effectively solves the problem of lack of effective prompts in traditional receipt printing and the user's easy omission of taking the receipt, significantly improving the guidance of the operation and the smoothness of the user experience.

[0020] The application monitors the receipt status in real time and automatically executes the recycling and destruction process when the receipt is not taken within a certain time, and the system builds a whole-process protection system from printing output to physical carrier destruction. This active security intervention mechanism effectively prevents information leakage risks that may be caused by receipt retention, and provides reliable privacy protection for the old users.

[0021] The application integrates multiple functions such as identity recognition, mode decision, content generation, interactive prompt and security management, forming a complete technical solution that works cooperatively. This integrated design idea overcomes the defects of scattered functions and lack of cooperation in the prior art, and realizes seamless connection and efficiency multiplication of each technical link. BRIEF DESCRIPTION OF DRAWINGS

[0022] In order to more clearly illustrate the technical solutions of the present application, the drawings required to be used in the description will be briefly introduced as follows. Obviously, the drawings in the following description are only some embodiments of the present application, and for those skilled in the art, other drawings can also be obtained without creative labor on the basis of these drawings.

[0023] Figure 1 A flowchart of an old-age type receipt printing method provided by the present application is shown.

[0024] Figure 2 A structural diagram of an old-age type receipt printing system provided by the present application is shown.

[0025] Figure 3 A structural diagram of an electronic device provided by the present application is shown. DETAILED DESCRIPTION

[0026] In the following detailed description of the specific steps of the old-age type receipt printing method, various embodiments of the present disclosure will be described more fully. The present disclosure can have various embodiments, and adjustments and changes can be made therein. However, it should be understood that there is no intention to limit various embodiments of the present disclosure to the specific embodiments disclosed herein, but the present disclosure should be understood to cover all adjustments, equivalents and / or alternatives falling within the spirit and scope of various embodiments of the present disclosure.

[0027] Hereinafter, the term "include" or "may include" used in various embodiments of the present disclosure indicates the presence of the disclosed functions, operations or elements, and does not limit the addition of one or more functions, operations or elements. In addition, as used in various embodiments of the present disclosure, the terms "include", "have" and their synonyms are only intended to mean the presence of a specific feature, number, step, operation, element, component or combination of the foregoing, and should not be understood as first excluding the presence or addition of one or more other features, numbers, steps, operations, elements, components or combinations of the foregoing.

[0028] The technical solutions in the embodiments of the present application will be described clearly and completely in the following with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments are only some embodiments of the present application, not all embodiments. Based on the embodiments in the present application, all other embodiments obtained by those skilled in the art without creative labor are within the scope of protection of the present application.

[0029] Please refer to Figure 1 A method flowchart of an old-age type receipt printing method in an embodiment is shown, the method comprising: S1: In response to the completion of a transaction, automatically trigger the receipt printing process and obtain user identity information.

[0030] In the specific embodiment, when a user completes a transaction (such as withdrawing money, transferring money, or inquiring) on a financial self-service terminal, the core transaction processing system of the financial self-service terminal generates a "transaction success" status code. This status code immediately triggers a "receipt printing monitoring module" in the terminal control software. The module then automatically creates a structured data packet, i.e., a "receipt printing request." The request not only contains key data of the transaction, such as transaction type, account number, amount, time, balance, etc., but also includes an instruction to obtain user identity. The financial self-service terminal can use an ATM or a smart counter.

[0031] Next, the financial self-service terminal starts an identity information collaborative acquisition process. The main controller of the financial self-service terminal sends a query signal to the connected identity recognition components. These components are called according to priority based on the user's current session usage.

[0032] The identity recognition components use collaborative and priority logic: for example, if the user conducts a transaction by swiping a bank card, the user's identification (such as the card number) is extracted from the magnetic stripe or chip data read by the bank card reader; if the user uses an ID card for business, the ID card number containing accurate age information is obtained through the built-in ID card reader; if the financial self-service terminal is equipped with an advanced face recognition camera, it will capture the user's face image in real time without the user's awareness, and quickly estimate the age through local or edge computing models. After the identity information is obtained, the information from these sources is fused to form a unified "user identity information" object, providing a data basis for the next step of age judgment.

[0033] As an example, an elderly user withdraws 500 yuan through an ATM. After the withdrawal transaction is successful, the transaction system triggers the printing process. Since the user is inserting a bank card for operation, the card number is obtained from the bank card reader as the user's identification. At the same time, to improve accuracy, the face recognition camera is also activated to capture the user's face image and estimate the age as 65 years old. Finally, the card number "6217..." and the estimated age "65" are bound together in this receipt printing request.

[0034] S2: Based on the user identity information, automatically identify the elderly user through a pre-set elderly user identification strategy, and enable the corresponding receipt printing mode according to the identification result; the receipt printing mode includes an elderly-friendly printing mode and a standard printing mode.

[0035] In the specific embodiment, the acquired user identity information is parsed and intelligently judged. The core is a double-layer judgment logic, aiming to maximize the coverage of elderly users in need.

[0036] First, the primary judgment is performed: accurate age recognition. The age field in the user identity information is parsed, which may come directly from the identity card reader or from the estimated result of face recognition. If the parsed age is greater than or equal to 60 years old, it is immediately determined that the user enables the old-age printing mode.

[0037] If the parsed age is less than 60 years old, the system starts the secondary judgment: historical behavior analysis. The user identifier in the user identity information, such as the card number and the ID number, is extracted and used as a query condition to access the user database in the background. Based on the user identifier, the historical operation records of the user are searched to find a specific old-age mode selection marker. This marker may come from the user's past selection of the option to print large-size receipts on the terminal, or from the pre-set preferences in mobile banking and bank counters. If this marker exists in the database, it is also determined to enable the old-age printing mode.

[0038] If neither of the above two conditions is met, the standard receipt printing mode is enabled by default. As can be seen, this step not only guarantees that the elderly population can be covered through age, but also respects the historical preference settings of individual users.

[0039] As an example, if the user's age is parsed as 65 years old, which is greater than 60 years old, it is directly determined to enable the old-age printing mode. In another case, a 58-year-old user's age does not reach the threshold, but through the query of the background database, it is found that the user checked the "always use large font receipts" option when conducting business last week, and the database has a marker. Therefore, the old-age printing mode is still enabled for him.

[0040] S3: According to the enabled receipt printing mode, the corresponding content conversion rules and layout parameters are called to dynamically generate receipt printing data.

[0041] In the specific embodiment, according to the judgment result of step S2, different rendering engines and rule libraries are called to generate the final printing data.

[0042] Specifically: When the old-age receipt printing mode is enabled, the following two levels of conversion are performed: Semantic conversion: A pre-defined library of financial term aging semantic conversion rules is invoked first. This is a mapping table that automatically replaces standard professional terms with more popular ones. For example, "debit" is replaced with "expenditure", "credit" is replaced with "income", "fee" is replaced with "service charge", "transaction serial number" is replaced with "business receipt number", etc. This lowers the understanding threshold for the elderly.

[0043] Layout optimization: A set of pre-defined aging-friendly layout parameters are applied to the slip content. These parameters usually include: font size is forcibly adjusted to 14pt or larger (such as 16pt) to ensure clear characters; font style applies bold (Bold) to further increase visual weight; color scheme uses high-contrast combinations such as standard "black on white" or more eye-friendly "black on yellow"; in terms of layout, line spacing and character spacing are significantly increased to avoid text crowding. At the same time, key information (such as transaction amount, balance) may be additionally enlarged or framed with symbols.

[0044] If it is a standard slip printing mode, the default layout parameters are applied directly, usually using smaller fonts (such as 9pt or 10pt), standard line spacing, and no special color scheme to accommodate more information and meet the needs of ordinary users. The key technical means lies in the application of dynamic template rendering technology and high-contrast visual design principles to ensure that the generated print data can achieve the best readability after physical output.

[0045] As an example, in the aging-friendly mode, a standard transaction record "transfer payment, debit amount: 500.00 yuan" will be converted to "transfer to others, expenditure: 500.00 yuan", and these texts are printed in 16pt bold black on a light yellow background, with loose line spacing.

[0046] S4: Perform printing operation according to slip printing data and simultaneously start multi-modal interaction prompt to guide user to take the slip.

[0047] In the specific embodiment, after generating the print data, the main controller of the financial self-service terminal sends the data stream to the drive circuit of the printing component. The drive circuit controls the thermal print head or the pin print head to accurately output text and graphics on the slip paper. At almost the same time as the printing mechanical part starts working, an activation signal will be sent to the integrated multi-modal prompt unit.

[0048] Specifically, the multi-modal prompt unit internally integrates two independent but cooperative subsystems: Voice prompt subsystem: The voice synthesis chip is triggered by the start signal, which calls the pre-recorded or real-time synthesized voice file from the built-in storage, and clearly broadcasts the prompt content through the terminal's loudspeaker, such as: "Your receipt is being printed, please take it from the exit later." or "The receipt has been printed, please take your receipt." Visual prompt subsystem: The start signal is sent to the LED drive circuit at the same time, which controls one or more multi-color LED indicator lights installed at the receipt outlet to work in a pre-set mode (such as a green light flashing twice per second), forming a strong visual guide.

[0049] As can be seen, this step ensures that the elderly user can obtain guidance in both hearing and vision through precise control of hardware interrupts or software threads, effectively compensating for the shortcomings of single prompt mode and significantly reducing the probability of the user missing the receipt due to not noticing or forgetting.

[0050] S5: Start the infrared sensor located at the receipt outlet to detect whether the receipt is present, and start a timer to record the duration after the receipt is printed. Based on the detection signal of the infrared sensor and the timing result of the timer, the residence state of the receipt is determined.

[0051] In the specific embodiment, after printing is completed, the receipt will be left at the receipt outlet, and a print-ready signal will be generated. At this time, the financial self-service terminal immediately responds to the print-ready signal and starts a continuous state monitoring mechanism. This mechanism consists of two parallel monitoring tasks: Physical state monitoring: The infrared sensor located inside the receipt outlet is activated, which includes an infrared emitter tube and a receiver tube. When the receipt is not taken away, the receipt paper will block the infrared light beam, and the receiver tube cannot receive the signal, and the infrared sensor outputs a "blocked" state signal. Once the user takes away the receipt, the light beam resumes its path, and the receiver tube receives the signal, and the state immediately switches to "unblocked".

[0052] Time monitoring: A high-precision software timer is started, which starts counting from the moment when the receipt is completely sent out of the outlet and the print head stops working, recording the duration of the receipt's continuous residence.

[0053] These two signals are fed back to the main control system of the financial self-service terminal in real time, providing a basis for the next decision.

[0054] S6: Based on the judgment result of the residence state, the corresponding terminal processing action is executed.

[0055] In the specific embodiment, if the state signal of the infrared sensor changes from "blocked" to "unblocked" before the timer reaches 30 seconds, it is immediately determined that the user has taken the receipt. Subsequently, a "stop" signal is sent to the multi-modal prompting unit, the voice broadcast is immediately suspended, the LED indicator light stops flashing and is turned off. The financial self-service terminal returns to the normal standby state, ready to serve the next user. Thus, energy waste and interference caused by invalid prompts to others are effectively avoided.

[0056] If the infrared sensor continues to report the "blocked" state signal when the timer reaches the 30-second threshold, it is determined that the user may have forgotten or abandoned the receipt. To prevent personal information leakage or equipment jam caused by the retention of the receipt, a safe recovery process is immediately started.

[0057] The safe recovery process includes: the main controller of the financial self-service terminal sends instructions to an automatic recovery mechanism, which starts and slowly pulls the receipt that stays at the outlet back into the terminal. The receipt is sent into a built-in shredding device and is cut into unrecognizable paper scraps, which fall into a waste paper box. After the entire process is completed, the financial self-service terminal resets all states to ensure safety and hygiene.

[0058] This step is based on the automatic safe handling mechanism of the timeout judgment, which effectively protects the user's privacy and also reflects the high automation and intelligence of the terminal.

[0059] In this embodiment, the elderly users or users with special needs can be automatically and accurately identified, and the old version receipt with larger font, more popular language, and clearer layout is dynamically generated, which significantly improves the readability and understandability of the receipt information and effectively reduces the use threshold of the elderly users. At the same time, the method actively guides the user to take the receipt through multi-modal synchronous prompting of voice and light, which makes up for the problem that the elderly may miss the receipt due to poor eyesight, hearing or attention. Finally, with real-time monitoring of the receipt state and the automatic recovery and destruction mechanism upon timeout, not only is the prompt terminated intelligently to save energy when the user takes the receipt in time, but also the user's personal information security is greatly protected to prevent privacy leakage when the receipt is retained. Overall, this method realizes the humanization, intelligence and security upgrade of the financial self-service terminal service without the need for active operation of the user, which reflects the deep concern of technology for the elderly group.

[0060] As shown in FIG. 2, the following is an embodiment of the old version receipt printing system provided by the embodiment of the present disclosure, which belongs to the same inventive concept as the old version receipt printing method described above. Details not described in the embodiment of the old version receipt printing system can be referred to the embodiment of the old version receipt printing method described above.

[0061] An old version receipt printing system, comprising: The print trigger module is configured to automatically trigger a receipt print process and acquire user identity information in response to completion of a transaction.

[0062] The mode decision module is configured to automatically identify an elderly user based on the user identity information by using a preset elderly user identification strategy, and enable a corresponding receipt print mode according to an identification result; the receipt print mode includes an elderly-friendly print mode and a standard print mode.

[0063] The content generation module is configured to dynamically generate receipt print data by invoking corresponding content conversion rules and layout parameters according to the enabled receipt print mode.

[0064] The print prompt module is configured to perform a print operation according to the receipt print data and synchronously start a multimodal interaction prompt to guide a user to take the receipt.

[0065] The state monitoring module is configured to start an infrared sensor located at a receipt outlet to detect whether the receipt exists, and start a timer to record a duration after the receipt print is completed, and cooperatively judge a retention state of the receipt based on a detection signal of the infrared sensor and a timing result of the timer.

[0066] The terminal processing module is configured to perform a corresponding terminal processing action based on a judgment result of the retention state.

[0067] The elderly-friendly receipt print system provided in the embodiment significantly improves the use convenience of a financial self-service terminal by automatically identifying an elderly user and intelligently enabling an elderly-friendly mode, effectively solves the reading difficulty of the elderly by using a content generation mode of large font, high-contrast layout and colloquial language, enhances the timeliness and effectiveness of operation guidance by means of a sound-light multimodal prompt started synchronously during printing, and effectively guarantees the user transaction privacy security based on an automatic recycling mechanism of real-time monitoring, thereby comprehensively improving the elderly-friendliness, security and user experience of the financial self-service terminal, and effectively promoting the elderly-friendly transformation of financial services.

[0068] FIG. 3 is a schematic diagram of a hardware structure of an electronic device for implementing various embodiments of the present application.

[0069] The old type receipt printing method provided by the embodiments of the present application can be applied to an electronic device. Those skilled in the art can understand that the electronic device structure involved in the embodiments of the present application does not constitute a limitation on the electronic device, and the electronic device can include more or fewer components than the illustration, or combine certain components, or different component arrangements. In the embodiments of the present application, the electronic device includes but is not limited to a laptop computer, a desktop computer, a workstation, a personal digital assistant, a server, a blade server, a mainframe computer, and other suitable computers. The electronic device can also represent various forms of mobile devices, such as a personal digital processor, a cellular phone, a smart phone, a wearable device, and other similar computing devices. The components shown herein, their connections and relationships, and their functions are merely examples and are not intended to limit the implementation of the embodiments of the present application described and / or claimed herein.

[0070] The electronic device can include a processor, an external memory interface, an internal memory, a universal serial bus (USB) interface, a charge management module, a power management module, a battery, a wireless communication module, an audio module, a speaker, a microphone, a sensor module, a key, a camera, a display screen, and a SIM card interface, etc.

[0071] The processor can include one or more processing units, such as: the processor can include a central processing unit (CPU), an application processor (AP), a modem processor, a graphics processing unit (GPU), an image signal processor (ISP), a controller, a memory, a video codec, a digital signal processor (DSP), a baseband processor, and / or a neural-network processing unit (NPU), etc. Among them, different processing units can be independent devices, or can be integrated in one or more processors.

[0072] Among them, the processor can be the nerve center and command center of the electronic device. The controller can generate operation control signals according to instruction operation codes and timing signals to complete the control of fetching and executing instructions.

[0073] The processor can further include a memory that stores instructions and data. In some embodiments, the memory in the processor is a cache memory. The memory can hold instructions or data that the processor has recently used or is likely to use again. If the processor needs to use the instructions or data again, it can call them directly from the memory. This avoids repeated access and reduces the processor's latency, thus improving system efficiency.

[0074] The external memory interface can be used to connect an external memory card, such as a MicroSD card, to extend the storage capacity of the electronic device. The external memory card communicates with the processor through the external memory interface to implement data storage functions. For example, music, video, and other files are saved in the external memory card.

[0075] The internal memory can be used to store computer executable program code, which includes instructions. The processor executes various functional applications and data processing of the electronic device by running the instructions stored in the internal memory. The internal memory can include a program storage area and a data storage area. The internal memory can include a high-speed random access memory and can also include a non-volatile memory, such as at least one magnetic disk storage device, a flash memory device, a universal flash storage (UFS), etc.

[0076] The wireless communication function of the electronic device can be implemented through an antenna, a wireless communication module, a modem processor, and a baseband processor, etc.

[0077] The wireless communication module can provide a wireless communication solution including wireless local area networks (WLAN) (such as a wireless fidelity (Wi-Fi) network), Bluetooth (BT), a global navigation satellite system (GNSS), frequency modulation (FM), near field communication (NFC), infrared technology (IR), etc. applied to the electronic device.

[0078] The electronic device can implement audio functions, etc. through an audio module, a speaker, a receiver, a microphone, an earphone interface, and an application processor, etc.

[0079] The electronic device can implement a shooting function through an ISP, a camera, a video codec, a GPU, a display screen, and an application processor, etc.

[0080] The electronic device can realize display function through GPU, display screen and application processor, etc.

[0081] The GPU is a microprocessor for image processing, connecting the display screen and the application processor. The GPU is used to perform mathematical and geometric calculations for graphics rendering. The processor can include one or more GPUs that execute program instructions to generate or change display information.

[0082] The display screen is used to display images, videos, etc. The display screen includes a display panel.

[0083] The electronic device realizes the old-adapted receipt printing method of the present application, which automatically identifies the identity of the old user and intelligently adapts the old-adapted mode, generates high readability receipt content, starts multi-modal interactive prompt and implements closed-loop security management, thereby achieving the beneficial effects of significantly improving the old-adapted nature, security and user experience of the financial self-service terminal.

[0084] In the storage medium provided by the present application, a program product capable of realizing the old-adapted receipt printing method is stored.

[0085] The old-adapted receipt printing method comprises: In response to completion of the transaction, automatically triggering a receipt printing process and obtaining user identity information; Based on the user identity information, automatically identifying an old user through a preset old user identification strategy, and enabling a corresponding receipt printing mode according to the identification result; the receipt printing mode includes an old-adapted printing mode and a standard printing mode; According to the enabled receipt printing mode, dynamically generating receipt printing data by calling corresponding content conversion rules and format parameters; Performing a printing operation according to the receipt printing data and synchronously starting a multi-modal interactive prompt to guide the user to take the receipt; Starting an infrared sensor located at the receipt outlet to detect whether the receipt exists, and starting a timer to record the duration after the receipt printing is completed, based on the detection signal of the infrared sensor and the timing result of the timer, cooperatively judging the retention state of the receipt; Based on the judgment result of the retention state, performing a corresponding terminal processing action.

[0086] In some possible implementations, the old-adapted receipt printing method of the present application can be realized in the form of a program product, which includes program code for causing the terminal device to execute the steps according to various exemplary embodiments of the present application described in the above "Exemplary Method" section of the present specification when the program product is running on the terminal device.

[0087] The storage medium of the present disclosure can employ any combination of one or more computer-readable media. The computer-readable media can be a computer- readable signal medium or a computer-readable storage medium. A computer-readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing. More specific examples (a non-exhaustive list) of the computer-readable storage medium include the following: an electrical connection having one or more wires, a portable disc, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or Flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

[0088] The above description of disclosed embodiments allows a person skilled in the art to implement or use the invention. Numerous modifications to these embodiments will be apparent to those skilled in the art, and the general principles defined herein can be implemented in other embodiments without departing from the spirit or scope of the invention. Therefore, the present invention is not to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims

1. A method for printing age-friendly receipts, characterized in that, The method is applied to a financial self-service terminal, and the method includes: Upon completion of a transaction, the receipt printing process is automatically triggered and the user's identity information is obtained. Based on user identity information, the system automatically identifies elderly users through a preset elderly user identification strategy and activates the corresponding receipt printing mode according to the identification result; the receipt printing mode includes an elderly-friendly printing mode and a standard printing mode. Based on the enabled receipt printing mode, the receipt printing data is dynamically generated by calling the corresponding content conversion rules and layout parameters; The printing operation is performed based on the receipt printing data, and a multimodal interactive prompt is simultaneously launched to guide the user to pick up the item; An infrared sensor located at the voucher exit is activated to detect the presence of the voucher, and a timer is started to record the duration after the voucher is printed. Based on the detection signal of the infrared sensor and the timing result of the timer, the retention status of the voucher is determined collaboratively. Based on the determination of the lingering state, the corresponding terminal processing action is executed.

2. The method for printing age-friendly receipts according to claim 1, characterized in that, The response to transaction completion automatically triggers the receipt printing process and obtains user identity information, including: When a user completes a transaction at a financial self-service terminal, a receipt printing request containing the transaction data is automatically generated. Based on the receipt printing request, the user's identity information is read through the identity recognition component of the financial self-service terminal; the identity recognition component includes one or any combination of a bank card reader, an ID card reader, and a facial recognition camera.

3. The method for printing age-friendly receipts according to claim 2, characterized in that, The method of automatically identifying elderly users based on user identity information using a preset elderly user identification strategy and activating the corresponding receipt printing mode according to the identification result includes: Parse the age field and user identifier in the user identity information; Identify the user's age based on the age field; determine if the user's age is greater than or equal to 60 years old; if so, determine to enable the age-friendly printing mode; If not, query the historical operation records in the background database based on the user identifier; determine whether there is a preset age-friendly mode selection mark in the historical operation records; if yes, determine to enable age-friendly printing mode; if not, enable standard receipt printing mode.

4. The method for printing age-friendly receipts according to claim 3, characterized in that, The process of dynamically generating receipt printing data based on the enabled receipt printing mode by calling the corresponding content conversion rules and layout parameters includes: When the age-friendly receipt printing mode is enabled, a pre-set financial terminology age-friendly semantic conversion rule library is invoked to replace the professional terms in the transaction data with preset colloquial terms, and preset age-friendly typesetting parameters are applied to generate receipt printing data; the typesetting parameters include adjusting the font size to 14pt or above, applying a bold style, using a white background with black text or a yellow background with black text color scheme, and increasing the line spacing by a preset value; When the standard receipt printing mode is enabled, the default layout parameters are applied to generate the receipt printing data.

5. The method for printing age-friendly receipts according to claim 4, characterized in that, The step of performing a printing operation based on the receipt printing data and simultaneously initiating a multimodal interactive prompt to guide the user in picking up the item includes: The printing component of the financial self-service terminal is controlled based on the receipt printing data to perform the printing operation and output a receipt; The multimodal prompting unit of the financial self-service terminal is activated synchronously. The multimodal prompting unit synchronously executes the voice broadcast of preset content and controls the LED indicator at the voucher exit to flash. The multimodal prompting unit integrates a voice synthesis chip and an LED driving circuit.

6. The method for printing age-friendly receipts according to claim 5, characterized in that, The process involves activating an infrared sensor located at the voucher outlet to detect the presence of the voucher and starting a timer to record the duration after the voucher is printed. Based on the detection signal from the infrared sensor and the timing result of the timer, the retention status of the voucher is determined collaboratively, including: When the printing component completes the printing of the receipt and outputs it to the receipt outlet, a printing ready signal is generated; In response to the print-ready signal, the infrared sensor and timer are started simultaneously. The infrared sensor continuously detects whether there is an object blocking the voucher exit at a preset sampling frequency to determine whether the voucher has been taken. The timer continuously accumulates the time from the start time, recording the duration from the moment the receipt is printed.

7. The method for printing age-friendly receipts according to claim 6, characterized in that, Based on the determination result of the lingering state, the corresponding terminal processing action is executed, including: If the infrared sensor detects that the voucher has been taken before the duration reaches 30 seconds, it sends a stop signal to the voice synthesis chip and LED driver circuit to terminate the voice prompt and light prompt. If the infrared sensor still detects the presence of the receipt after 30 seconds, it will activate the automatic recycling mechanism of the self-service financial terminal to pull the receipt back into the terminal and shred it.

8. An elderly-friendly receipt printing system, characterized in that, The system employs the age-friendly receipt printing method as described in any one of claims 1 to 7; The system includes: The print trigger module is used to automatically trigger the receipt printing process and obtain user identity information in response to the completion of a transaction. The mode decision module is used to automatically identify elderly users based on user identity information and through a preset elderly user identification strategy, and to activate the corresponding receipt printing mode according to the identification result; the receipt printing mode includes an elderly-friendly printing mode and a standard printing mode. The content generation module is used to dynamically generate receipt printing data based on the enabled receipt printing mode by calling the corresponding content conversion rules and layout parameters; The print prompt module is used to perform the printing operation based on the receipt printing data and simultaneously launch multimodal interactive prompts to guide the user to pick up the item; The status monitoring module is used to activate the infrared sensor located at the voucher outlet to detect whether the voucher exists, and to start a timer to record the duration after the voucher is printed. Based on the detection signal of the infrared sensor and the timing result of the timer, the module collaboratively determines the retention status of the voucher. The terminal processing module is used to execute corresponding terminal processing actions based on the judgment result of the lingering state.

9. An electronic device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, characterized in that, When the processor executes the program, it implements the steps of the age-friendly receipt printing method as described in any one of claims 1 to 7.

10. A storage medium having a computer program stored thereon, characterized in that, When the computer program is executed by a processor, it implements the steps of the age-friendly receipt printing method as described in any one of claims 1 to 7.

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