Intelligent sales call full-period auxiliary system based on artificial intelligence

The AI-based intelligent assistance system for the entire sales call lifecycle solves the problems of low information processing efficiency, untimely communication, and time-consuming review in the traditional sales model. It realizes intelligent integration of customer information, precise assistance for real-time communication, and automated processing of call reviews, thereby improving sales communication efficiency and conversion rate.

CN122001981APending Publication Date: 2026-05-08ZHILONG INNOVATION (BEIJING) TECHNOLOGY CO LTD
0 Cites 0 Cited by

Patent Information

Application Number
CN202610117108.1
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2026-01-28
Publication Date
2026-05-08

AI Technical Summary

Technical Problem

In the traditional sales model, before a call, fragmented customer information needs to be manually organized, making it difficult to quickly extract core needs and key points of past interactions; during the call, multiple tasks such as understanding customer expressions, organizing the script, and handling objections need to be carried out simultaneously, which can easily lead to untimely responses and deviations in the direction of communication; after the call, the reliance on manual transcription and summarization of key points is not only time-consuming and labor-intensive, but also subject to subjective bias.

Method used

The system employs an AI-based intelligent assistance system for the entire sales call lifecycle, including a customer profile intelligent construction module, a customer value tiered management module, a sales script strategy intelligent pre-generation module, a material intelligent matching and preparation module, a real-time intelligent call perception module, a sales script dynamic recommendation module, and a customer objection intelligent handling module. This enables intelligent integration of customer information, precise assistance in real-time communication, and automated processing of call debriefing.

Benefits of technology

It improved sales communication efficiency and conversion rate, reduced manual data entry workload, improved the accuracy and completeness of customer information, enhanced the pertinence and efficiency of communication, reduced customer churn rate, and formed a virtuous cycle of self-evolution.

✦ Generated by Eureka AI based on patent content.
Patent Text Reader

Abstract

The invention relates to the technical field of sales call full-period intelligent auxiliary systems, in particular to a sales call full-period intelligent auxiliary system based on artificial intelligence, which comprises a customer archive intelligent construction module for collecting and integrating customer full-dimension information, calculating customer archive integrity D and providing parameters for evaluation preparation before call; the customer value layering management module is used for realizing accurate layering of customer values based on customer archive integrity D and optimizing an application scene for preparing evaluation parameters before conversation; the verbal skill strategy intelligent pre-generation module is used for generating personalized verbal skill based on the customer label, calculating a verbal skill strategy matching degree T and perfecting parameters to be evaluated before a call; according to the invention, through cooperative operation of independent modules, an intelligent auxiliary closed loop of a sales call full period is constructed, and intelligent integration of customer information, accurate assistance of real-time communication and automatic processing of call redisk are realized.
Need to check novelty before this filing date? Find Prior Art