Interactive reception robot based on depth information detection
The interactive reception robot, which uses deep information detection technology and flexible arm design, solves the inconvenience of reception robots scanning codes and entering radio frequency information, realizes efficient and convenient business processing, and improves user experience and resource utilization efficiency.
Patent Information
- Application Number
- CN202421697865.3
- Authority / Receiving Office
- CN · China
- Patent Type
- Utility models(China)
- Current Assignee / Owner
- Filing Date
- 2024-07-17
- Publication Date
- 2025-09-05
- Estimated Expiration
- 2034-07-17
AI Technical Summary
Existing reception robots lack the functions of scanning codes and radio frequency information entry, which leads to failure or inconvenience in entering user information, cannot meet the needs of professional business processing, and occupy human and material resources.
An interactive reception robot based on depth information detection is used, equipped with an information entry device and a card reader on the inside of the arm. Combined with a TOF depth sensor, spherical joints and Mecanum wheels, it enables precise interaction and flexible movements. It is equipped with a lidar and visual planning components for environmental perception, and a microphone for voice interaction.
It improves the accuracy and convenience of information entry, reduces user waiting time in queues, enhances user satisfaction and trust, reduces maintenance costs, and improves business processing efficiency.
Smart Images

Figure CN223301695U_ABST
Abstract
Description
Technical Field
[0001] The utility model belongs to the technical field of electric power business halls, and particularly relates to an interactive reception robot based on depth information detection. Background Art
[0002] Current reception robots can only provide simple voice-based interactive services, such as taking numbers, providing directions, and providing audio and video explanations. At specialized service outlets like power stations and bank lobbies, specific services can only be handled through a human window or, under the guidance of a lobby manager, through a dedicated service machine. In practice, there are numerous lightweight services that reception robots are currently unable to handle. Furthermore, the presence of human windows, lobby managers, and dedicated service machines consumes both human and material resources. This essentially stems from the fact that reception robots lack specialized interaction methods.
[0003] Existing reception robots generally interact with users through video, touch screen, voice, etc. Once business processing is involved, identity recognition is particularly important, which involves QR code scanning and the entry and reading of radio frequency information such as IC and NFC. Only by achieving reliable identity recognition can data be connected with the industry intranet to realize business processing.
[0004] However, at present, reception robots generally lack the functions of scanning codes and entering radio frequency information; or there is a QR code window but it is not easy to use. Users often don’t know whether they have scanned it or whether they are close or far away. Multiple information entry failures or the information entry process is not convenient, forcing users to go back to the manual window to queue. Utility Model Content
[0005] The utility model provides an interactive reception robot based on depth information detection, which is used to solve the technical defects of existing reception robots that generally lack code scanning and radio frequency information input functions.
[0006] In order to achieve the above purpose, the present invention adopts the following technical solutions:
[0007] An interactive reception robot based on depth information detection, comprising:
[0008] A robot body, comprising a body and two arms mounted on the body;
[0009] a first depth information detection component, provided on the body, for detecting the distance between the user and the body;
[0010] A second depth information detection member is provided on the inner sides of the two arms, wherein an information input device is provided on the inner side of one of the arms, and a card reading device is provided on the inner side of the other arm;
[0011] The second depth information detection components installed on the inner sides of the two arms are used to confirm the distance between the user's palm, the mobile phone held in the palm or the paper document held in the palm and the arm;
[0012] A controller is disposed in the body and is electrically connected to the robot body and the first and second depth information detection components;
[0013] A path planning device, disposed on the body, for providing a movement path for the body;
[0014] The voice prompt device is arranged on the body and is used to provide voice prompts to the user.
[0015] Furthermore, the two arms are connected to the torso via spherical joints, so that the two arms can rotate 360 degrees along a first direction coinciding with the axis of the torso, and 180 degrees along a second direction perpendicular to the axis of the torso;
[0016] The information input device and the card reading device are arranged at the lower middle part of the inner sides of the two arms.
[0017] Furthermore, the information input device includes a base plate, the base plate is detachably connected to the inner side of one of the arms, and the base plate is provided with an information input piece and a protective cover;
[0018] Wherein, the information input piece is used to input QR code information, and the protective cover is a transparent protective cover.
[0019] Furthermore, the QR code information includes mobile phone QR code information and paper QR code information.
[0020] Furthermore, the card reading device includes a base, which is detachably connected to the inner side of the other arm, and a card reading component is provided on the base.
[0021] Furthermore, the card reader is a radio frequency card reader, and the card reader is used to read IC cards, NFC cards or RFID radio frequency information cards.
[0022] Furthermore, the path planning device includes a laser radar and a visual planning component, and the laser radar and the visual planning component are arranged on the body.
[0023] Furthermore, the voice prompt device is a microphone.
[0024] Furthermore, the first and second depth information detection components are TOF depth sensors.
[0025] Furthermore, a Mecanum wheel is provided at the bottom of the body.
[0026] Compared with the prior art, the present invention has the following beneficial effects:
[0027] 1. The robot arm is equipped with an information entry device and a card reader. The information entry device can enter business information, and the card reader can handle business by reading the radio frequency information card provided by the user. At the same time, depth information detection parts are installed on the robot's body and two arms. The detection parts can accurately sense the distance between the user and the robot's body and arms, and use the spherical joints to actively dock the user's palm or handheld objects, thereby achieving more accurate interaction, solving the problem that reception robots generally lack the functions of scanning codes and radio frequency information entry; or there is a QR code window but it is not easy to use. Users often don't know whether it has been scanned or whether it is close or far away. Multiple information entry failures or the information entry process is inconvenient, causing users to return to the manual window to queue up.
[0028] 2. Due to the arm's high degree of rotational flexibility, the robot can more naturally simulate human arm movements and interact with users, which not only improves user satisfaction but also increases their trust in the robot. Secondly, the information entry device and card reader are installed in the lower middle part of the arm, allowing interaction with users of different heights, making it easier to handle transactions for users.
[0029] 3. The data entry device is detachably connected to the arm, facilitating replacement or technical upgrades. A transparent protective cover effectively protects the data entry device from external interference and damage, preventing dust, moisture, and other impurities from entering, ensuring the device's stability and reliability. Furthermore, the transparent cover does not affect the QR code input process, ensuring accurate reading of the information.
[0030] 4. Whether it is a QR code displayed on the user's mobile phone screen or a QR code printed on paper media, the robot can accurately read and enter it. This wide applicability and compatibility enables the robot to cope with the QR code information entry needs in various scenarios, improving its flexibility and practicality in actual applications.
[0031] 5. Since the base and the inner side of the arm are detachably connected, the card reader can be easily installed, removed and replaced when needed, which not only improves the flexibility of the device, but also facilitates maintenance and reduces maintenance costs.
[0032] 6. Card readers can quickly and accurately read information from IC cards, NFC cards, RFID cards, and other radio frequency information cards, greatly improving information processing efficiency. Compared to traditional information entry methods such as manual input or scanning paper QR codes, using a card reader can significantly reduce operation time and improve the user experience. At the same time, it ensures highly secure identity login to meet the identity recognition needs of professional business processing.
[0033] 7. LiDAR provides robots with accurate environmental perception by scanning the surrounding environment and obtaining the location and distance information of obstacles. This enables robots to understand their surroundings more accurately and provides a solid foundation for path planning. Combined with visual planning components, robots can further obtain visual information about the environment, such as color and shape, to more comprehensively understand the environment and enhance the accuracy of path planning.
[0034] 8. The microphone can receive the user's voice commands in real time, and the robot or system can immediately parse and respond to the commands, thereby improving the system's response speed.
[0035] 9. The TOF depth sensor locates and communicates objects by measuring the time required for light to reflect from objects. It can provide reliable and high-precision distance measurement, ensure accurate judgment of the position of objects in complex environments, and achieve sub-centimeter ranging accuracy.
[0036] 10. The omnidirectional mobility of the Mecanum wheel enables the robot to complete tasks more quickly in scenarios where it needs to frequently change direction or move to different locations. BRIEF DESCRIPTION OF THE DRAWINGS
[0037] In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the following is a brief introduction to the drawings required for use in the embodiments. It should be understood that the following drawings only illustrate certain embodiments of the present invention and therefore should not be regarded as limiting the scope. For ordinary technicians in this field, other relevant drawings can be obtained based on these drawings without paying any creative work.
[0038] Figure 1 This is an overall schematic diagram of the interactive reception robot based on depth information detection provided by the utility model;
[0039] Figure 2 This is a schematic diagram of the installation of the information entry device in the interactive reception robot based on depth information detection provided by the present invention;
[0040] Figure 3 This is a schematic diagram of the installation of a card reader device in an interactive reception robot based on depth information detection provided by the present invention;
[0041] Figure 4 This is a schematic diagram of the operation of the interactive reception robot based on depth information detection provided by the utility model;
[0042] Among them: 1. Robot body; 101. Torso; 102. Arm; 2. First depth information detection component; 3. Second depth information detection component; 4. Information input device; 5. Card reading device; 6. Handheld component. DETAILED DESCRIPTION
[0043] To make the purpose, technical solutions, and advantages of the embodiments of the present invention more clear, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the accompanying drawings of the embodiments of the present invention. Obviously, the described embodiments are only some embodiments of the present invention, not all embodiments. Generally, the components of the embodiments of the present invention described and shown in the drawings herein can be arranged and designed in various different configurations.
[0044] Therefore, the following detailed description of the embodiments of the present invention provided in the accompanying drawings is not intended to limit the scope of the claimed invention, but rather merely represents selected embodiments of the present invention. All other embodiments derived by persons of ordinary skill in the art based on the embodiments of the present invention without creative effort are also within the scope of protection of the present invention.
[0045] It should be noted that similar reference numerals and letters denote similar items in the following drawings, and therefore, once an item is defined in one drawing, it does not need to be further defined or explained in subsequent drawings.
[0046] In the description of the embodiments of the present invention, it should be noted that if the terms "upper," "lower," "horizontal," "inner," etc. appear to indicate an orientation or positional relationship, they are based on the orientation or positional relationship shown in the accompanying drawings, or are the orientation or positional relationship in which the product of the present invention is typically placed when in use. These terms are used solely to facilitate the description of the present invention and to simplify the description. They do not indicate or imply that the device or component referred to must have a specific orientation, be constructed, or operate in a specific orientation. Therefore, they should not be construed as limitations on the present invention. In addition, the terms "first," "second," etc. are used only to distinguish descriptions and should not be construed as indicating or implying relative importance.
[0047] In addition, if the term "horizontal" appears, it does not mean that the component must be absolutely horizontal, but can be slightly tilted. For example, "horizontal" only means that its direction is more horizontal than "vertical", and does not mean that the structure must be completely horizontal, but can be slightly tilted.
[0048] Current reception robots can only provide simple voice-based interactive services, such as taking numbers, providing directions, and providing audio and video explanations. At specialized service outlets like power stations and bank lobbies, specific services can only be handled through a human window or, under the guidance of a lobby manager, through a dedicated service machine. In practice, there are numerous lightweight services that reception robots are currently unable to handle. Furthermore, the presence of human windows, lobby managers, and dedicated service machines consumes both human and material resources. This essentially stems from the fact that reception robots lack specialized interaction methods.
[0049] Existing reception robots generally interact with users through video, touch screen, voice, etc. Once business processing is involved, identity recognition is particularly important, which involves QR code scanning and the entry and reading of radio frequency information such as IC and NFC. Only by achieving reliable identity recognition can data be connected with the industry intranet to realize business processing.
[0050] However, at present, reception robots generally lack the functions of scanning codes and entering radio frequency information; or there is a QR code window but it is not easy to use. Users often don’t know whether they have scanned it or whether they are close or far away. Multiple information entry failures or the information entry process is not convenient, forcing users to go back to the manual window to queue.
[0051] In order to solve the above technical defects, the inventor provides an interactive reception robot based on depth information detection.
[0052] The present invention is described in further detail below with reference to the accompanying drawings:
[0053] like Figure 1-Figure 3As shown, this embodiment provides an interactive reception robot based on depth information detection, including: a robot body 1, which includes a trunk 101 and two arms 102 installed on the trunk 101; a first depth information detection component 2, arranged on the trunk 101, for detecting the distance between the user and the trunk 101; a second depth information detection component 3, arranged on the inner side of the two arms 102, wherein an information entry device 4 is provided on the inner side of one arm 102, and a card reading device 5 is provided on the inner side of the other arm 102. Specifically, the first and second depth information detection components 3 are preferably TOF depth sensors. The TOF depth sensor locates and communicates with an object by measuring the time required for light to be reflected from the object, and can provide high-precision distance measurement, which can ensure accurate judgment of the position of the object in a complex environment and achieve centimeter-level ranging accuracy. Among them, the second depth information detection part 3 installed on the inner side of the two arms 102 is used to confirm the distance between the handheld part 6 and the arm 102. The handheld part 6 here can be a mobile phone held by the user's palm or hand, as well as the direction of the user's palm and the distance between the user's gesture and the arm 102; the first depth information detection part 2 is mainly used to detect the distance between the user and the torso 101, and perform spatial position imaging to assist in determining the spatial position of the user's hand, mobile phone or paper document. The controller is set in the torso 101 and is electrically connected to the robot body 1, the first and second depth information detection parts 3, and is used to control the opening or closing of the first and second depth information detection parts 3 of the robot body 1; the path planning device is set on the torso 101 and is used to provide a moving path for the torso 101; the voice prompting device is set on the torso 101 and is used to give voice prompts to the user; and the path planning device and the voice prompting device are also electrically connected to the controller. Furthermore, the two arms 102 are connected to the body 101 via spherical joints, so that the two arms 102 can rotate 360 degrees along a first direction coinciding with the axis of the body 101, and 180 degrees along a second direction perpendicular to the axis of the body 101; Figure 4As shown, due to the high rotational flexibility of arm 102, the robot can more naturally simulate the movements of a human arm 102 and interact with users, which not only improves user satisfaction but also increases their trust in the robot. Secondly, the information entry device 4 and card reader 5 are mounted in the lower middle portion of arm 102, allowing interaction with users of different heights, making it easier to handle user transactions. Specifically, the information entry device 4 includes a base plate that is detachably connected to the inner side of one of the arms 102. The base plate is equipped with an information entry element and a protective cover. The information entry element is used to enter QR code information, and the protective cover is a transparent protective cover. The information entry device 4 is detachably connected to arm 102, facilitating replacement of the information entry device 4. The transparent protective cover effectively protects the information entry element from external interference and damage, preventing dust, moisture, and other impurities from entering the information entry element, ensuring the stability and reliability of the device. Furthermore, the transparent protective cover does not affect the QR code entry process, ensuring accurate reading of the information. Furthermore, the QR code information includes mobile phone QR code information and paper QR code information. The card reader 5 includes a base, which is detachably connected to the inner side of another arm 102. The base is provided with a card reader, which is preferably a card reader for reading IC or NFC cards. For example, when functions such as user identity entry and recognition, form QR code recognition, ID card entry, radio frequency card entry, payment code payment, and bank card payment are required, the robot can control arm 102 to actively connect to the position of the user's interactive medium. At the same time, the robot can also use depth information perception to actively use its own motion chassis to achieve translation, rotation, and other movements when the robot arm 102 has insufficient freedom of movement, thereby expanding the range of movement of the arm 102 end; and notify the user through voice to rotate the phone, hold the phone farther, etc. In this embodiment, the path planning device includes a laser radar and a visual planning component. The laser radar and the visual planning component are arranged on the body 101. The laser radar scans the surrounding environment and obtains the location and distance information of obstacles, providing the robot with accurate environmental perception capabilities, so that the robot can more accurately understand its surrounding environment, providing a solid foundation for path planning. Combined with the visual planning component, the robot can further obtain visual information of the environment, such as color, shape, etc., so as to more comprehensively understand the environment and enhance the accuracy of path planning. In this embodiment, the voice prompt device is a microphone. The microphone can receive the user's voice commands in real time. The robot or system can immediately parse and respond to the commands, thereby improving the response speed of the system. In this embodiment, a Mecanum wheel is provided at the bottom of the body 101. The omnidirectional mobility of the Mecanum wheel enables the robot body 1 to complete tasks more quickly in scenarios where frequent changes in direction or movement to different locations are required.
[0054] The above are merely preferred embodiments of the present invention and are not intended to limit the present invention. Those skilled in the art will readily appreciate that the present invention is susceptible to various modifications and variations. Any modifications, equivalent substitutions, or improvements made within the spirit and principles of the present invention shall be included within the scope of protection of the present invention.
Claims
1. An interactive reception robot based on depth information detection, characterized in that: include: A robot body (1) comprising a body (101) and two arms (102) mounted on the body (101); A first depth information detection element (2), provided on the body (101), for detecting the distance between the user and the body (101); A second depth information detection member (3) is provided on the inner sides of the two arms (102), wherein an information entry device (4) is provided on the inner side of one of the arms (102), and a card reading device (5) is provided on the inner side of the other arm (102); The second depth information detection member (3) installed on the inner side of the two arms (102) is used to confirm the distance between the user's palm, the mobile phone held in the palm, or the paper document held in the palm and the arm (102); A controller is disposed in the body (101) and is electrically connected to the robot body (1) and the first and second depth information detection components (3); A path planning device, provided on the body (101), for providing a movement path for the body (101); The voice prompt device is arranged on the body (101) and is used for providing voice prompts to the user.
2. The robot according to claim 1, characterized in that The two arms (102) are connected to the body (101) through spherical joints, so that the two arms (102) can rotate 360 degrees along a first direction coinciding with the axis of the body (101) and 180 degrees along a second direction perpendicular to the axis of the body (101); The information input device (4) and the card reading device (5) are arranged at the middle and lower parts of the inner sides of the two arms (102).
3. The robot according to claim 2, characterized in that The information input device (4) comprises a base plate, the base plate being detachably connected to the inner side of one of the arms (102), and the base plate being provided with an information input component and a protective cover; Wherein, the information input piece is used to input QR code information, and the protective cover is a transparent protective cover.
4. The robot according to claim 3, characterized in that The QR code information includes mobile phone QR code information and paper QR code information.
5. The robot according to claim 2, characterized in that The card reading device (5) comprises a base, which is detachably connected to the inner side of another arm (102), and a card reading component is provided on the base.
6. The robot according to claim 5, characterized in that The card reader is a radio frequency card reader, which is used to read IC cards, NFC cards or RFID radio frequency information cards.
7. The robot according to claim 1, characterized in that The path planning device comprises a laser radar and a visual planning component, and the laser radar and the visual planning component are arranged on the body (101).
8. The robot according to claim 1, wherein: The voice prompt device is a microphone.
9. The robot according to claim 1, characterized in that The first and second depth information detection components (3) are TOF depth sensors.
10. The robot according to claim 1, characterized in that A Mecanum wheel is provided at the bottom of the body (101).