Locker device and locker system

Abstract

To provide a locker device and a locker system that can reduce a workload of a user.SOLUTION: A locker device includes: an operation display unit 31 that selectably displays a usable storage unit from among a plurality of storage units 22; a settlement terminal 33 that performs settlement of a use charge; a control unit that performs locking processing of a locking unit of a selected storage unit selected by the operation display unit 31 from among the plurality of storage units 22 after completion of the settlement by the settlement terminal 33. The control unit selectably displays on the operation display unit 31 a selectable alternative storage unit different from the selected storage unit from among the plurality of storage units 22, in the event of an abnormality in the locking processing of the selected storage unit.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a locker device and a locker system. [Background technology]

[0002] Some locker devices include a plurality of locker boxes, each having a door, and a plurality of key devices for locking the doors (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 5469441 Summary of the Invention [Problem to be solved by the invention]

[0004] Incidentally, in a locker device, it is desirable to reduce the workload of a user.

[0005] Therefore, an object of the present invention is to provide a locker device and a locker system that can reduce the workload of users. [Means for solving the problem]

[0006] In order to achieve the above-mentioned object, one aspect of the locker device of the present invention comprises a plurality of storage units, each having a door that can be locked by a locking unit, an operation display unit that displays a selectable storage unit from the plurality of storage units, a payment terminal for paying for usage fees, and a control unit that performs a locking process of the locking unit of a selected storage unit selected from the plurality of storage units by the operation display unit after payment is completed by the payment terminal, and is characterized in that, if there is an abnormality in the locking process of the selected storage unit, the control unit causes the operation display unit to display a selectable alternative storage unit other than the selected storage unit from among the plurality of storage units.

[0007] One aspect of the locker system of the present invention is a locker system having a plurality of locker devices which can share information with each other via a network connection, each of the plurality of locker devices having a plurality of storage units each having a door that can be locked by a locking unit, an operation display unit which selectably displays a storage unit which can be used from the plurality of storage units, a payment terminal which performs payment for usage fees, and a control unit which performs a locking process of the locking unit of a selected storage unit selected from the plurality of storage units on the operation display unit after payment is completed by the payment terminal, and the control unit of one of the locker devices is characterized in that, in the event of an abnormality in the locking process of the selected storage unit of that locker device, a usable alternative storage unit other than the selected storage unit is displayed on the operation display unit for selection. Effect of the Invention

[0008] According to the above aspects, it is possible to provide a locker device and a locker system that can reduce the workload of a user. [Brief description of the drawings]

[0009] [Figure 1] 1 is a perspective view showing a rocker device according to an embodiment of the present invention; [Diagram 2] 1 is a front view showing a rocker device according to an embodiment of the present invention. [Diagram 3] 1 is a block diagram showing a configuration of a main part of a locker system including a locker device according to an embodiment of the present invention. [Figure 4] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Diagram 5] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 6] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 7] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 8] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 9] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 10] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 11] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 12] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 13] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 14] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 15] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 16] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 17] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 18] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 19] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. [Figure 20] 4 is a front view showing a display example of an operation display unit of the locker device according to the embodiment of the present invention. FIG. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A locker device according to an embodiment of the present invention will now be described with reference to the drawings. The locker device 11 of the embodiment is for temporarily storing a customer's baggage for a fee. As shown in Fig. 1 and Fig. 2, the locker device 11 has one control unit 12 and one or more expansion units 13 connected to the control unit 12. Fig. 1 and Fig. 2 show, as an example, a case where the locker device 11 has three expansion units 13. Here, this configuration is taken as an example for explanation, but the locker device 11 only needs to have one or more expansion units 13, and can be expanded as appropriate. As shown in Fig. 1, in the following explanation, "front" refers to the user side of the locker device 11, "rear" refers to the opposite side of the locker device 11 from the user, "left" refers to the left side of the locker device 11 as seen from the user, and "right" refers to the right side of the locker device 11 as seen from the user. In addition, in the following description, the first, second, third, and fourth columns refer to the leftmost column as the first column, the second column from the leftmost column as the second column, the third column from the leftmost column as the third column, and the fourth column from the leftmost column, i.e. the rightmost column, as the fourth column.

[0011] In the locker device 11, an expansion unit 13 is provided in the first row, a control unit 12 in the second row, an expansion unit 13 in the third row, and an expansion unit 13 in the fourth row. In the locker device 11, the position of the control unit 12 can be freely set, and it can be set not only in the second row in the middle in the left-right direction, but also in the first row on the left end, the fourth row on the right end, or the third row in the middle in the left-right direction. Here, a locker device 11 in which the expansion units 13 are provided in the first, third, and fourth rows, and the control unit 12 is provided in the second row will be described as an example.

[0012] The control unit 12 has a control device section 21 and a storage section 22. The control device section 21 is provided in an upper section of the control unit 12, and the storage section 22 is provided in a lower section of the control unit 12.

[0013] The control device unit 21 has an operation display unit 31 , a receipt issuing unit 32 , and a payment terminal 33 . The operation display unit 31 displays information visually and audibly to the user and receives operations from the user. The operation display unit 31 is a touch panel type screen. The receipt issuing unit 32 prints on the paper and ejects it outside the locker device 11 so that the paper can be removed.

[0014] The settlement terminal 33 is used for settling the usage fee, and as shown in FIG. 3, has an IC chip reading unit 41, a magnetic stripe reading unit 42, and an input unit 43. When an IC card is inserted, the IC chip reader 41 reads information from the IC chip of the IC card. A magnetic stripe reader 42 reads information from the magnetic stripe of the magnetic card when the magnetic card is scanned. The input unit 43 has a numeric keypad and a confirmation key, and is used to input a PIN number for a card and the like.

[0015] The control device unit 21 includes a control unit 51 , a storage unit 52 , and an external communication unit 53 . The control unit 51 controls the operation display unit 31 , the receipt issuing unit 32 , the payment terminal 33 , the memory unit 52 , and the external communication unit 53 . The memory unit 52 stores transaction information and the like. The external communication unit 53 communicates with the outside.

[0016] As shown in FIGS. 1 and 2, the expansion unit 13 has upper and lower two storage sections 22. Here, the upper and lower two-stage accommodation sections 22 of all the expansion units 13 and the accommodation section 22 of the control unit 12 have the same basic configuration, so one of them will be described as an example.

[0017] The storage section 22 has a storage main body section 61 and a door 62 . The storage body 61 is a box-like shape having an opening 63 on the front side that opens in a long vertical rectangular shape and is recessed backward. The storage body 61 has a lighting indicator 65 that can turn on and off an LED or the like and change color when turned on, on the outside of the opening 63 on the front side, specifically on the right side. The lighting indicator 65 emits different light colors when the storage section 22 is empty and in a usable state and when the storage section 22 is in an unusable state such as in use. Therefore, whether the storage section 22 is empty or in use can be confirmed by the lighting color of the lighting indicator 65. Specifically, the lighting indicator 65 lights up blue when the storage section 22 is in a usable state and lights up red when the storage section 22 is in an unusable state. The storage body 61 is provided with a presence / absence detection sensor 66 shown in FIG. 3 that detects the presence or absence of an item stored therein by weight or the like.

[0018] 1 and 2 opens and closes an opening 63 of the storage main body 61. The door 62 has a vertically long rectangular shape, and opens and closes by rotating about an axis along the vertical direction by a hinge (not shown) provided at the left end. The door 62 is biased to a closed state relative to the storage main body 61 by a biasing unit (not shown). The storage section 22 is provided with a locking unit 71 (shown in FIG. 3) on the right end side of the door 62 in the closed state and on the right end side of the storage main body 61, for locking the door 62 in the closed state relative to the storage main body 61. That is, the locker device 11 has a plurality of storage sections 22, each of which has a door 62 that can be locked by the locking unit 71.

[0019] The locking unit 71 has a mechanical lock mechanism (not shown) that mechanically locks the door 62 to the storage main body 61 in a closed state, and a drive unit 73 that is driven by a control signal from the control unit 51 to switch between locking and unlocking the door 62 to the storage main body 61 by the mechanical lock mechanism. As one configuration example, the mechanical lock mechanism has a hook that is swingably provided on the storage main body 61 and an engagement hole provided on the door 62, and when the hook enters the engagement hole and swings to a first state, it is in a locked state, and when the hook in the first state swings to a second state where it can be pulled out of the engagement hole, it is in an unlocked state. When the hook is in the second state, the opening 63 of the storage main body 61 is opened when the door 62 is pulled in the opening direction against the biasing force of the biasing unit. In this configuration example, the drive unit 73 swings the hook between the first state and the second state.

[0020] 1 and 2, a handle 75 is provided on the right side of the door 62 when it is in a closed state, and a key cylinder 76 is provided above the handle 75. When a corresponding key is inserted from outside and turned, the key cylinder 76 mechanically releases the lock provided by the mechanical lock mechanism of the locking unit 71. In the case where the mechanical lock mechanism is configured as described above, when a corresponding key is inserted from outside and turned, the key cylinder 76 mechanically switches a hook in a first state to a second state, or mechanically switches a hook in a second state to a first state.

[0021] The storage section 22 has a door open / close detection sensor 81 and a mechanical lock detection sensor 82 shown in FIG. The door open / close detection sensor 81 detects whether the door 62 shown in FIGS. 3 detects whether or not a mechanical lock mechanism (not shown) of the locking unit 71 is in a locked state. In the case where the mechanical lock mechanism has the above-described configuration example, the mechanical lock detection sensor 82 detects whether the hook is in the first state or the second state.

[0022] A plurality of storage sections 22 having the above-mentioned configuration, specifically seven storage sections 22, are provided in one locker device 11.

[0023] The control unit 51 of the control device unit 21 controls the presence / absence detection sensor 66, the lighted display unit 65, the drive unit 73 of the locking unit 71, the door opening / closing detection sensor 81, and the mechanical lock detection sensor 82 for all of the storage units 22 of the locker device 11 in which the control unit 51 is installed.

[0024] Here, the upper storage section 22 of the upper and lower storage sections 22 of the first row of expansion units 13 shown in FIG. 1 and FIG. 2 is the first row upper storage section 22, and the lower storage section 22 of the first row of expansion units 13 is the first row lower storage section 22. The lower storage section 22 of the control unit 12 of the second row is the second row lower storage section 22. The upper storage section 22 of the upper and lower storage sections 22 of the third row of expansion units 13 is the third row upper storage section 22, and the lower storage section 22 of the third row of expansion units 13 is the third row lower storage section 22. The upper storage section 22 of the upper and lower storage sections 22 of the fourth row of expansion units 13 is the fourth row upper storage section 22, and the lower storage section 22 of the upper and lower storage sections 22 of the fourth row of expansion units 13 is the fourth row lower storage section 22.

[0025] As shown in Fig. 3, the locker device 11 is network-connected to a center system 300 installed in a different location. At least one other locker device 11 installed in a different location from the locker device 11 is also network-connected to the center system 300. The locker device 11 is connected to at least one other locker device 11 installed in a different location via a network connection so that information can be shared between them. The multiple locker devices 11 and center system 300 connected in this way constitute a locker system 301.

[0026] The center system 300 registers information about each locker device 11, manages the status of each locker device 11, and manages sales and history. The center system 300 has a management function for each locker device 11, and this management function enables confirmation of the usage status of each storage section 22 of each locker device 11, as well as locking and unlocking the locking section 71 by remote control.

[0027] Next, the main operation of the locker device 11 will be described. In the locker device 11, the control unit 51 of the control device unit 21 knows whether each storage unit 22 of the locker device 11 is in a usable state or an unusable state, and displays whether each storage unit 22 is in a usable state or an unusable state by the respective light display units 65. Specifically, when the storage unit 22 is in a usable state, the control unit 51 lights up the light display unit 65 of the storage unit 22 in blue, and when the storage unit 22 is in an unusable state such as in use or out of order, the control unit 51 lights up the light display unit 65 of the storage unit 22 in red. In addition, when the storage unit 22 is in a usable state, the control unit 51 sets the locking unit 71 of the storage unit 22 in an unlocked state. Therefore, the usable storage unit 22 has the door 62 biased to be in a closed state, but can be manually opened against the biasing force. When the storage unit 22 is in an unusable state, the control unit 51 sets the locking unit 71 of the storage unit 22 in a locked state.

[0028] When the locker device 11 is in a standby state, the control unit 51 causes the operation display unit 31 to display a standby screen (not shown) on the operation display unit 31. On this standby screen, the operation display unit 31 displays an indication that prompts the user to perform a touch operation on the operation display unit 31 when using the device.

[0029] When a touch operation is input to operation display unit 31 displaying the standby screen, control unit 51 causes operation display unit 31 to display first display screen 101 shown in Fig. 4. This first display screen 101 is a menu screen, and has a text display unit 102 that prompts the user to select a menu to use, a deposit selection display unit 103 that indicates the deposit of baggage, and a removal selection display unit 104 that indicates the removal of baggage.

[0030] Deposit selection display section 103 includes color display section 111 that indicates with a color that it is a deposit, text display section 112 that indicates that it is a baggage deposit, and illustration display section 113 that imitates the baggage deposit operation. Color display section 111 is the same color (blue) as lighted display section 65 when storage section 22 is in a usable state.

[0031] The removal selection display section 104 includes a color display section 115 that indicates removal with a color, a text display section 116 that indicates that the luggage is being removed, and an illustration display section 117 that simulates the removal operation of the luggage. The color display section 115 is the same color (red) as the lighted display section 65 when the storage section 22 is in an unusable state.

[0032] [Deposit Processing] When a touch operation is input to the deposit selection display unit 103 on the operation display unit 31 displaying the first display screen 101, the control unit 51 starts the deposit process. Here, the user may select a storage unit 22 from among the storage units 22 whose illumination display unit 65 is lit in blue, place the baggage in this storage unit 22, and then input a touch operation to the deposit selection display unit 103, or may input a touch operation to the deposit selection display unit 103, select a storage unit 22 from among the storage units 22 whose illumination display unit 65 is lit in blue, and place the baggage in this storage unit 22.

[0033] When the control unit 51 starts a deposit process, it first stores the identification number of the current deposit process in the memory unit 52, and displays the second display screen 121 shown in Fig. 5 on the operation display unit 31. This second display screen 121 shows the "locker availability", that is, the status of each storage unit 22.

[0034] The second display screen 121 has a text display section 122 that prompts the user to select the storage section 22 to use, a section 123 that displays the status of each section, a “Back” button display section 124, a “Decision” button display section 125, and a “Cancel” button display section 126.

[0035] The each-part status display section 123 has a first row upper status display section 131, a second row upper status display section 132, a third row upper status display section 133, a fourth row upper status display section 134, a first row lower status display section 135, a second row lower status display section 136, a third row lower status display section 137, and a fourth row lower status display section 138.

[0036] Here, the layout of each status display section 123, including the first row upper status display section 131, the second row upper status display section 132, the third row upper status display section 133, the fourth row upper status display section 134, the first row lower status display section 135, the second row lower status display section 136, the third row lower status display section 137 and the fourth row lower status display section 138, when viewed from the front, is similar to the layout of the first row upper storage section 22, the second row upper control device section 21, the third row upper storage section 22, the fourth row upper storage section 22, the first row lower storage section 22, the second row lower storage section 22, the third row lower storage section 22 and the fourth row lower storage section 22, when viewed from the front in the locker device 11.

[0037] The first row upper status display section 131 indicates the status of the corresponding storage section 22 in the first row upper section in terms of layout. The first row upper status display section 131 in the example shown in Fig. 5 displays the locker number "0001" which is the identification number of the storage section 22 in the first row upper section, a usability status display of "○" which indicates that the locker is not currently in use and can be selected for depositing, and a fee display of "￥400" which indicates the fee for use.

[0038] The second row upper status display section 132 displays an illustration imitating the control device section 21 in the second row upper section corresponding to the layout.

[0039] The third-row upper status display section 133 indicates the status of the storage section 22 in the third row upper section that corresponds to the layout. The third-row upper status display section 133 in the example shown in Fig. 5 displays the locker number "0002" which is the identification number of the storage section 22 in the third row upper section, a usability status display of "○" which indicates that the locker is not currently in use and can be selected for depositing, and a fee display of "￥400" which indicates the fee for use.

[0040] The fourth column top status display section 134 indicates the status of the storage section 22 in the fourth column top that corresponds to the layout. In the example shown in Fig. 5, the fourth column top status display section 134 indicates the locker number "0003", which is the identification number of the storage section 22 in the fourth column top, and indicates the availability status of "x", which indicates that the locker cannot be selected for deposit because it is currently in use or for other reasons.

[0041] The first-row lower status display section 135 indicates the status of the corresponding first-row lower storage section 22 in terms of layout. The first-row lower status display section 135 in the example shown in Fig. 5 displays the locker number "0004" which is the identification number of the first-row lower storage section 22, a usability status display of "○" which indicates that the locker is not currently in use and can be selected for depositing, and a fee display of "￥300" which indicates the fee for use.

[0042] The second-row lower status display section 136 indicates the status of the corresponding second-row lower storage section 22 in terms of layout. The second-row lower status display section 136 in the example shown in Fig. 5 displays the locker number "0005" which is the identification number of the second-row lower storage section 22, a usability status display of "○" which indicates that the locker is not currently in use and can be selected for depositing, and a fee display of "￥400" which indicates the fee for use.

[0043] The third-row lower status display section 137 indicates the status of the third-row lower storage section 22 that corresponds to it in terms of layout. The third-row lower status display section 137 in the example shown in Fig. 5 displays the locker number "0006" which is the identification number of the third-row lower storage section 22, a usability status display of "○" which indicates that the locker is not currently in use and can be selected for depositing, and a fee display of "￥300" which indicates the fee for use.

[0044] The fourth-row lower status display section 138 indicates the status of the storage section 22 in the fourth row lower section that corresponds to the layout. In the example shown in Fig. 5, the fourth-row lower status display section 138 indicates the locker number "0007", which is the identification number of the storage section 22 in the fourth row lower section, and indicates the availability status of "X", which indicates that the locker cannot be selected for deposit because it is currently in use or for other reasons.

[0045] Here, an example will be described in which the state of each part status display unit 123 of the locker device 11 is in the display state shown in FIG. In each status display section 123, first row upper status display section 131, third row upper status display section 133, first row lower status display section 135, second row lower status display section 136, and third row lower status display section 137, all of which can be selected for deposit, whereas second row upper status display section 132, fourth row upper status display section 134, and fourth row lower status display section 138, none of which can be selected for deposit, have a different background color as shown by hatching in Figure 5. For example, the first row upper status display unit 131, the third row upper status display unit 133, the first row lower status display unit 135, the second row lower status display unit 136, and the third row lower status display unit 137, which can be selected for deposit, all have a white background, while the second row upper status display unit 132, the third row upper status display unit 133, and the fourth row upper status display unit 134, which cannot be selected for deposit, all have a gray background.

[0046] When any one of the first row upper status display unit 131, the third row upper status display unit 133, the first row lower status display unit 135, the second row lower status display unit 136, and the third row lower status display unit 137, all of which can be selected for deposit, is touched, the control unit 51 sets the touched one as the selected deposit selection status display unit, changes the background color (e.g., blue) to a more conspicuous color different from the above background colors (white and gray), and enters a state in which it can accept a touch operation of the "OK" button display unit 125. It is also possible to select more than one of the first row upper status display unit 131, the third row upper status display unit 133, the first row lower status display unit 135, the second row lower status display unit 136, and the third row lower status display unit 137, all of which can be selected for deposit.

[0047] When the "Confirm" button display unit 125 is touched in this state, the control unit 51 confirms the selection for deposit of the deposit selection status display unit, provided that the presence / absence detection sensor 66 of the storage unit 22 corresponding to the deposit selection status display unit among the storage unit 22 in the upper row of the first column, the storage unit 22 in the upper row of the third column, the storage unit 22 in the lower row of the first column, the storage unit 22 in the lower row of the second column, and the storage unit 22 in the lower row of the third column, all of which can be selected for deposit, detects the presence of luggage and the door opening / closing detection sensor 81 of this storage unit 22 detects the closed state of the door 62, and confirms the selection for deposit of the storage unit 22 corresponding to the deposit selection status display unit as the selected storage unit for deposit, and stores its identification number in the memory unit 52 in association with the identification number of the current deposit process.

[0048] Here, an example will be described in which the first row upper status display unit 131 is selected. When the presence / absence detection sensor 66 of the first row upper storage unit 22 corresponding to the first row upper status display unit 131 selected as the deposit selection status display unit detects the presence of baggage and the door open / close detection sensor 81 of the first row upper storage unit 22 detects that the door 62 is closed, the control unit 51 determines the first row upper storage unit 22 as the selected storage unit for deposit and stores its identification number, the locker number "0001", in the memory unit 52 in association with the identification number of the current deposit process.

[0049] On the other hand, if the presence / absence detection sensor 66 of the storage compartment 22 in the upper row of the first column corresponding to the first column upper status display section 131 selected as the deposit selection status display section does not detect the presence of baggage, the control section 51 causes the operation display section 31 to display a display encouraging the user to store the baggage while displaying the identification number of the storage compartment 22 in the upper row of the first column corresponding to the deposit selection status display section. Thereafter, when the presence / absence detection sensor 66 of the storage compartment 22 in the upper row of the first column detects the presence of baggage and the door open / close detection sensor 81 of the storage compartment 22 in the upper row of the first column detects the closed state of the door 62, the selection for deposit of the deposit selection status display section is confirmed, the storage compartment 22 in the upper row of the first column corresponding to this deposit selection status display section is determined as the selected storage compartment for deposit, and the locker number "0001", which is the identification number, is stored in the memory section 52 in association with the identification number of the current deposit process.

[0050] As described above, the operation display unit 31 displays the available storage units 22 in a selectable manner from among the multiple storage units 22 .

[0051] In addition, when a touch operation is input to the “Back” button display section 124 on the second display screen 121, the control section 51 deletes the information stored in the memory section 52 in association with the identification number of the current deposit process, and returns the operation display section 31 to a state displaying the first display screen 101 shown in FIG. 4.

[0052] Furthermore, when a touch operation is input to the “Cancel” button display section 126 on the second display screen 121, the control section 51 deletes the information stored in the memory section 52 in association with the identification number of the current deposit process, and returns the operation display section 31 to a state displaying the first display screen 101 shown in FIG. 4.

[0053] When the deposit selection storage section is determined as described above, the control section 51 causes the operation display section 31 to display the third display screen 141 shown in Fig. 6. The third display screen 141 is an input screen for a "mobile phone number" as a contact in an emergency. The third display screen 141 has a text display section 142 that prompts input of a mobile phone number, a numeric keypad button display section 143 with numbers from "0" to "9", an "OK" button display section 144, a delete button display section 145, a number display section 146 that displays the numbers inputted on the numeric keypad button display section 143, a "back" button display section 147, and a "cancel" button display section 148.

[0054] When the numeric keypad display unit 143 and the erase button display unit 145 are appropriately touched on the third display screen 141, a mobile phone number is input and displayed on the number display unit 146, and then the "OK" button display unit 144 is touched, the control unit 51 associates the input mobile phone number with the identification number for this deposit process and stores it in the memory unit 52, and also displays the fourth display screen 151 shown in Figure 7 on the operation display unit 31.

[0055] When a touch operation is input to the “Back” button display section 147 on the third display screen 141 shown in FIG. 6, the control section 51 returns the operation display section 31 to a state in which the second display screen 121 shown in FIG. 5 is displayed.

[0056] Furthermore, when a touch operation is input to the “Cancel” button display section 148 on the third display screen 141, the control section 51 deletes the information stored in the memory section 52 in association with the identification number of the current deposit process, and returns the operation display section 31 to a state displaying the first display screen 101 shown in FIG. 4.

[0057] The fourth display screen 151 shown in Fig. 7 is a "Payment Method Selection" screen. Specifically, the fourth display screen 151 is a selection screen for the credit card payment brand to be used. The fourth display screen 151 has a text display section 152 that prompts the user to select and input the credit card payment brand to be used, a first brand selection display section 153 that indicates payment with one of the brands "A", "B", "C", "D", and "E", a second brand selection display section 154 that indicates payment with the brand "F", a "Back" button display section 155, and a "Cancel" button display section 156.

[0058] Here, for example, the first brand selection display section 153 is a brand for which payment can be made without inputting a PIN number, which is a personal identification number, and the second brand selection display section 154 is a brand for which payment can be made with inputting a valid PIN number.

[0059] When a touch operation is input to the first brand selection display unit 153 on the operation display unit 31 displaying the fourth display screen 151, the control unit 51 stores in the memory unit 52 the fact that the first brand selection display unit 153 has been selected in association with the identification number of the current deposit process, and causes the operation display unit 31 to display the fifth display screen 161 shown in Figure 8.

[0060] When a touch operation is input to the second brand selection display unit 154 on the operation display unit 31 displaying the fourth display screen 151, the control unit 51 stores in the memory unit 52 the fact that the second brand selection display unit 154 has been selected in association with the identification number of the current deposit process, and causes the operation display unit 31 to display the fifth display screen 161 shown in Figure 8.

[0061] When a touch operation is input to the “Back” button display section 155 on the fourth display screen 151 shown in FIG. 7, the control section 51 returns the operation display section 31 to a state in which the third display screen 141 shown in FIG. 6 is displayed.

[0062] Furthermore, when a touch operation is input to the “Cancel” button display section 156 on the fourth display screen 151 shown in FIG. 7, the control section 51 deletes the information stored in the memory section 52 in association with the identification number of the current deposit process, and returns the operation display section 31 to a state displaying the first display screen 101 shown in FIG. 4.

[0063] The fifth display screen 161 shown in Fig. 8 is a screen that prompts the user to "pay the fee," and has an identification number display section 162 that displays the identification number of the selected deposit storage section, and a usage fee display section 163 that displays the usage fee. The example shown in Fig. 8 shows a case where the selected deposit storage section is determined to be storage section 22 in the top row of the first column, as described above, and the identification number display section 162 displays that the locker number, which is the identification number, is "0001," and the usage fee display section 163 displays that the usage fee is "￥400."

[0064] The fifth display screen 161 has a text display section 164 that provides instructions for the credit card payment process, an illustration display section 165 that simulates the insertion of an IC card, an illustration display section 166 that simulates the scanning of a magnetic card, a "Back" button display section 167, and a "Cancel" button display section 168.

[0065] After the first brand selection display unit 153 is selected on the fourth display screen 151 shown in FIG. 7, while the fifth display screen 161 shown in FIG. 8 is displayed on the operation display unit 31, when the payment terminal 33 reads the card identification information from the IC chip, the control unit 51 communicates with the corresponding payment center via the external communication unit 53 to determine whether the card identification information is valid, and if it is valid, makes a payment with the corresponding payment center.

[0066] After the first brand selection display section 153 is selected on the fourth display screen 151 shown in FIG. 7, while the fifth display screen 161 shown in FIG. 8 is displayed on the operation display section 31, when the payment terminal 33 reads the card identification information from the magnetic stripe section, the control section 51 communicates with the corresponding payment center via the external communication section 53 to determine whether the card identification information is valid, and if it is valid, makes a payment with the corresponding payment center.

[0067] After the second brand selection display unit 154 is selected on the fourth display screen 151 shown in FIG. 7, while the fifth display screen 161 shown in FIG. 8 is displayed on the operation display unit 31, when the payment terminal 33 reads the card identification information from the IC chip, the control unit 51 causes the operation display unit 31 to display a display prompting the user to enter a PIN number into the payment terminal 33, and when the PIN number is entered, it communicates with the corresponding payment center via the external communication unit 53 to determine whether the card identification information and PIN number are appropriate, and if they are appropriate, performs payment processing with the corresponding payment center.

[0068] After the second brand selection display section 154 is selected on the fourth display screen 151 shown in FIG. 7, while the fifth display screen 161 shown in FIG. 8 is displayed on the operation display section 31, when the payment terminal 33 reads the card identification information from the magnetic stripe section, the control section 51 causes the operation display section 31 to display a display prompting the user to enter a PIN number into the payment terminal 33, and when the PIN number is entered, it communicates with the corresponding payment center via the external communication section 53 to determine whether the card identification information and PIN number are appropriate, and if they are appropriate, performs payment processing with the corresponding payment center.

[0069] When performing any payment process, during the payment process, control unit 51 causes operation display unit 31 to display sixth display screen 171 shown in Fig. 9. Sixth display screen 171 has a text display section 172 that urges the user to wait, and a payment processing in progress display section 173 that simulates the progress of the payment process.

[0070] When a touch operation is input to the “Back” button display portion 167 on the fifth display screen 161 shown in FIG. 8, the control portion 51 returns the operation display portion 31 to a state in which the fourth display screen 151 shown in FIG. 7 is displayed.

[0071] Furthermore, when a touch operation is input to the “Cancel” button display section 168 on the fifth display screen 161 shown in FIG. 8, the control section 51 deletes the information stored in the memory section 52 in association with the identification number of the current deposit process, and returns the operation display section 31 to a state displaying the first display screen 101 shown in FIG. 4.

[0072] When the payment terminal 33 reads the card identification information from the IC chip and the payment process is properly completed, the control unit 51 stores this payment process information in the memory unit 52 in association with the identification number of this deposit process, and also displays the seventh display screen 181 shown in Fig. 10 on the operation display unit 31. The seventh display screen 181 has a text display area 182 that urges the user to remove the card, and an illustration display area 183 that simulates the action of removing the card.

[0073] When the payment process is properly completed based on the card identification information read by the payment terminal 33 from the magnetic stripe, and when the payment process is properly completed based on the card identification information read by the payment terminal 33 from the IC chip and the IC card is removed, the control unit 51 performs a locking process for the first upper storage unit 22, which is a deposit selection storage unit, by driving the drive unit 73 of the locking unit 71 to lock the door 62 in a closed state to the storage main body unit 61 by the mechanical lock mechanism, on the condition that the door 62 of the first upper storage unit 22 is detected to be in a closed state by the door opening / closing detection sensor 81. That is, the control unit 51 performs a locking process for the locking unit 71 of the deposit selection storage unit selected by the operation display unit 31 from among the multiple storage units 22 after the payment by the payment terminal 33 is completed.

[0074] When the mechanical lock detection sensor 82 detects that the mechanical lock mechanism in the storage unit 22 in the first row has properly operated to lock the door 62, the control unit 51 determines that the baggage has been properly deposited in the storage unit 22 in the first row, which is the selected deposit storage unit, and stores the locker number "0001", which is the identification number of the storage unit 22 in the first row, the fact that the deposit has been completed, and the date and time at that time in the memory unit 52 in association with the identification number of the current deposit process. At the same time, the control unit 51 causes the receipt issuing unit 32 to issue a receipt on which the identification number of the current deposit process, the identification number (locker number) of the selected deposit storage unit, the payment information, and the date and time of the completion of the deposit are printed. In addition, the control unit 51 causes the operation display unit 31 to display the eighth display screen 191 shown in FIG. 11. The eighth display screen 191 has a text display section 192 that notifies the user that a receipt will be issued and encourages the user to obtain the receipt, and an illustration display section 193 that simulates the ejection of a receipt.

[0075] When a predetermined time has elapsed after the receipt issuing unit 32 has issued a receipt, the control unit 51 causes the operation display unit 31 to display the ninth display screen 201 shown in Fig. 12. The ninth display screen 201 is a screen that guides the user to "Display PIN", and has a text display area 202 that informs the user that the PIN will be displayed, a text display area 203 that prompts the user to prepare to write down the PIN and to touch the "Confirm" button, and a "Confirm" button display area 204. If the receipt issuing unit 32 is equipped with a sensor that detects the removal of a receipt, the control unit 51 causes the operation display unit 31 to display the ninth display screen 201 shown in Fig. 12 when the sensor detects the removal of the receipt after having caused the receipt issuing unit 32 to issue a receipt.

[0076] When a touch operation is input to the "Confirm" button display section 204 on the ninth display screen 201, the control section 51 selects an appropriate PIN number from among the candidate numbers other than the PIN number issued to the currently used storage section 22. When the section status display section 123 is in the display state shown in FIG. 5, if more than one of the first row upper status display section 131, the third row upper status display section 133, the first row lower status display section 135, the second row lower status display section 136, and the third row lower status display section 137, all of which can be selected for deposit, is selected, when a touch operation is input to the "Confirm" button display section 204 on the ninth display screen 201, the control section 51 selects a PIN number for each of the corresponding multiple storage sections 22 from among the candidate numbers. The control section 51 stores the information of the PIN number selected in this manner in the storage section 52 in association with the identification number of the current deposit process. At the same time, the control unit 51 causes the operation display unit 31 to display a tenth display screen 211 shown in Fig. 13. The tenth display screen 211 is a screen for informing the user of "PIN display", and has a text display unit 212 for informing the user of the PIN display, a remaining time display unit 213 for displaying the remaining time for the PIN display in a countdown format, an identification number display unit 214 for displaying the identification number of the deposit selection storage unit, i.e., the locker number, a PIN display unit 215 showing the PIN, an available time display unit 216 showing the available time, and a "Confirm" button display unit 217. Looking at this tenth display screen 211, the user makes a note of the contents of the "Locker number", "PIN", and "Available time" or takes a picture of them with the camera of his / her mobile phone to memorize them.

[0077] The example shown in Figure 13 shows a case where the selected deposit storage section is determined to be storage section 22 in the top row of the first row, as described above, and the identification number display section 214 displays the locker number, which is the identification number, as "0001", the PIN display section 215 displays the PIN as "2271", and the available time display section 216 displays the available time as "Available until 9:45 on June 3, 20XX".

[0078] Here, the control unit 51 sets the available time to the date and time after a predetermined time has elapsed (e.g., 24 hours) from the date and time of the completion of the deposit. The control unit 51 also stores this available time in the memory unit 52 in association with the identification number of the current deposit process.

[0079] When a touch operation is input to the "Confirm" button display portion 217 on the tenth display screen 211, the control unit 51 causes the operation display unit 31 to display an eleventh display screen 221 shown in Fig. 14. Even if a touch operation is not input to the "Confirm" button display portion 217 on the tenth display screen 211, when the remaining time on the remaining time display portion 213 reaches 0, the control unit 51 causes the operation display unit 31 to display the eleventh display screen 221.

[0080] The eleventh display screen 221 is an "end screen" and has a text display section 222 for conveying gratitude to the user for using the service, and a "TOP screen" button display section 223. When a touch operation is input to the "TOP screen" button display portion 223 on the eleventh display screen 221, the control portion 51 causes the operation display portion 31 to display the first display screen 101 shown in FIG. When a predetermined time has elapsed without any touch operation being input to the "TOP SCREEN" button display portion 223, the control portion 51 causes the operation display portion 31 to display a standby screen.

[0081] [Removal process] When a touch operation is input to the removal selection display section 104 on the operation display section 31 displaying the first display screen 101 shown in Fig. 4, the control section 51 starts the removal process. When the control section 51 starts the removal process, it first stores the identification number of the current removal process in the memory section 52, and displays the twelfth display screen 241 shown in Fig. 15 on the operation display section 31. This twelfth display screen 241 indicates that the state is "removing luggage".

[0082] The twelfth display screen 241 has a text display section 242 that prompts the user to select the storage section 22 to use, a section 243 that displays the status of each section, a “Back” button display section 244, a “Decision” button display section 245, and a “Cancel” button display section 246.

[0083] The each part status display section 243 has a first row upper status display section 251, a second row upper status display section 252, a third row upper status display section 253, a fourth row upper status display section 254, a first row lower status display section 255, a second row lower status display section 256, a third row lower status display section 257, and a fourth row lower status display section 258.

[0084] Here, like the individual part status display section 123, the individual part status display section 243 has the same layout as the layout of the storage sections 22 and the control device section 21 when viewed from the front of the locker device 11.

[0085] The first row upper status display section 251 indicates the status of the corresponding first row upper storage section 22 in terms of layout. The first row upper status display section 251 in the example shown in Fig. 15 displays "0001", which is the identification number of the first row upper storage section 22, and "x", which indicates that the storage section 22 is not currently in use and cannot be selected for removal.

[0086] The second row upper status display section 252 displays an illustration imitating the control device section 21 in the second row upper section corresponding to it in terms of layout.

[0087] The third column upper status display section 253 indicates the status of the corresponding third column upper storage section 22 in the layout. The third column upper status display section 253 in the example shown in Fig. 15 displays "0002", which is the identification number of the third column upper storage section 22, and "x", which indicates that the storage section 22 is not currently in use and cannot be selected for removal.

[0088] The fourth column upper status display section 254 indicates the status of the storage section 22 in the fourth column upper row that corresponds to the layout. The fourth column upper status display section 254 in the example shown in Fig. 15 displays "0003", which is the identification number of the storage section 22 in the fourth column upper row, and a usability status display of "○", which indicates that the storage section 22 is currently in use and can be selected for removal.

[0089] The first-row lower-level status display section 255 indicates the status of the corresponding first-row lower-level storage section 22 in terms of layout. The first-row lower-level status display section 255 in the example shown in Fig. 15 displays "0004", which is the identification number of the first-row lower-level storage section 22, and an availability status display of "x", which indicates that the storage section 22 is not currently in use and cannot be selected for removal.

[0090] The second-row lower status display section 256 indicates the status of the corresponding second-row lower storage section 22 in terms of layout. The second-row lower status display section 256 in the example shown in Fig. 15 displays "0005", which is the identification number of the second-row lower storage section 22, and an availability status display of "x", which indicates that the storage section 22 is not currently in use and cannot be selected for removal.

[0091] The third-row lower-level status display section 257 indicates the status of the corresponding third-row lower-level storage section 22 in terms of layout. The third-row lower-level status display section 257 in the example shown in Fig. 15 displays "0006", which is the identification number of the third-row lower-level storage section 22, and an availability status display of "x", which indicates that the storage section 22 is not currently in use and cannot be selected for removal.

[0092] The fourth-column lower status display section 258 indicates the status of the corresponding fourth-column lower storage section 22 in terms of layout. The fourth-column lower status display section 258 in the example shown in Fig. 15 displays "0007", which is the identification number of the fourth-column lower storage section 22, and an availability status display of "x", which indicates that it cannot be selected for deposit because it is currently in use or for other reasons.

[0093] The following description will be given taking as an example the state in which each-part state display section 243 is in the state shown in FIG. In the each-part status display section 243, the first row upper status display section 251, the second row upper status display section 252, the third row upper status display section 253, the first row lower status display section 255, the second row lower status display section 256, the third row lower status display section 257 and the fourth row lower status display section 258, none of which can be selected for removal, have a different background color as shown by hatching in FIG. 15. For example, the fourth row upper status display unit 254, which can be selected for removal, has a white background, while the first row upper status display unit 251, the second row upper status display unit 252, the third row upper status display unit 253, the first row lower status display unit 255, the second row lower status display unit 256, the third row lower status display unit 257 and the fourth row lower status display unit 258, which cannot be selected for removal, all have a gray background.

[0094] When the fourth-row upper status display unit 254 selectable for removal is touched, the control unit 51 sets the touched fourth-row upper status display unit 254 among the respective-part status display units 243 as the selected removal selection status display unit, as shown in the respective-part status display unit 243A of the thirteenth display screen 241A shown in Fig. 16, as the fourth-row upper status display unit 254A with a more conspicuous background color (e.g., blue) different from the above background colors (white and gray), as shown by hatching in Fig. 16. At the same time, the control unit 51 enters a state in which it is possible to accept a touch operation of the "Enter" button display unit 245.

[0095] When the “OK” button display portion 245 is touched in this state, the control portion 51 causes the operation display portion 31 to display a fourteenth display screen 261 shown in FIG.

[0096] In addition, when a touch operation is input to the “Back” button display section 244 on the twelfth display screen 241 shown in FIG. 15, the control section 51 deletes the information stored in the memory section 52 in association with the identification number of the current retrieval process, and returns the operation display section 31 to a state in which the first display screen 101 shown in FIG. 4 is displayed.

[0097] When a touch operation is input to the “return” button display portion 244 on the thirteenth display screen 241A shown in FIG. 16, the control portion 51 returns the operation display portion 31 to a state in which the twelfth display screen 241 shown in FIG. 15 is displayed.

[0098] Furthermore, when a touch operation is input to the “Cancel” button display section 246 on the twelfth display screen 241 and the thirteenth display screen 241A, the control section 51 deletes the information stored in the memory section 52 in association with the identification number of the current retrieval process, and returns the operation display section 31 to a state in which it displays the first display screen 101 shown in FIG. 4.

[0099] 17 is a "PIN input" screen. The fourteenth display screen 261 has a text display section 262 that prompts the user to input a PIN, a numeric keypad button display section 263 with numbers from "0" to "9", an "OK" button display section 264, a delete button display section 265, a number display section 266 that displays the numbers input on the numeric keypad button display section 263, a "back" button display section 267, and a "cancel" button display section 268.

[0100] When the numeric keypad display section 263 and the erase button display section 265 are appropriately touched on the fourteenth display screen 261, and the "OK" button display section 264 is touched while the PIN is input and displayed on the number display section 266, the control section 51 reads out related information of the identification number of the latest deposit transaction, including the locker number "0003", which is the identification number of the storage section 22 in the upper row of the fourth column corresponding to the removal selection status display section, from the memory section 52. The control section 51 determines whether the PIN included in this read out related information matches the input PIN.

[0101] When the password included in the read related information matches the input password, the control unit 51 confirms the selection for removal of the removal selection status display unit, and stores the identification number of the storage unit 22 in the upper tier of the fourth row corresponding to the removal selection status display unit as the selected storage unit for removal in the storage unit 52 in association with the identification number of the current removal process. At the same time, the control unit 51 drives the drive unit 73 of the locking unit 71 of the storage unit 22 in the upper tier of the fourth row that is the selected storage unit for removal, if the time is within the available time in the above-mentioned related information of the locker number "0003" that is the identification number of the selected storage unit for removal, to unlock it. In addition, the control unit 51 confirms that the current removal process has been completed, and stores that fact in association with the identification number of the current removal process in the storage unit 52. Furthermore, the control unit 51 causes the operation display unit 31 to display the fifteenth display screen 241B shown in FIG. 18.

[0102] The fifteenth display screen 241B is a screen that prompts the user to "remove luggage." The fifteenth display screen 241B has a text display section 272 that prompts the user to remove luggage, including a message that the lock has been released, and a "Confirm" button display section 273. The fifteenth display screen 241B has a part-state display section 243B that is partially different from the part-state display section 243A of the thirteenth display screen 241A shown in Fig. 16. The part-state display section 243B has the fourth-row upper state display section 254A, which is the removal selection state display section, unchanged. In addition, each part status display section 243B has a first row upper row status display section 251, a third row upper row status display section 253, a first row lower row status display section 255, a second row lower row status display section 256, a third row lower row status display section 257 and a fourth row lower row status display section 258, each of which has a different background color (for example, white) and does not display the availability status, as first row upper row status display section 251B, third row upper row status display section 253B, first row lower row status display section 255B, second row lower row status display section 256B, third row lower row status display section 257B and fourth row lower row status display section 258B.

[0103] When the "Confirm" button display portion 273 is touched on the fifteenth display screen 241B, or when a predetermined time has elapsed while the fifteenth display screen 241B is displayed, the control portion 51 causes the operation display portion 31 to display the eleventh display screen 221 shown in Fig. 14. Then, when a touch operation is input to the "TOP screen" button display portion 223 on the eleventh display screen 221, the control portion 51 causes the operation display portion 31 to display the first display screen 101 shown in Fig. 4. When a predetermined time has elapsed without a touch operation being input to the "TOP screen" button display portion 223 on the eleventh display screen 221, the control portion 51 causes the operation display portion 31 to display a standby screen.

[0104] If the presence / absence detection sensor 66 of the storage unit 22 detects the absence of baggage before a predetermined time has elapsed after the control unit 51 unlocks the locking unit 71 of the storage unit 22 from which the removal process has been performed, the control unit 51 allows new deposit of the storage unit 22. If the presence / absence detection sensor 66 of the storage unit 22 continues to detect the presence of baggage even after a predetermined time has elapsed after the control unit 51 unlocks the locking unit 71 of the storage unit 22 from which the removal process has been performed, the control unit 51 determines that the baggage has been left behind and stores this fact in the memory unit 52 in association with the identification number of the current removal process.

[0105] After the correct PIN code is entered as described above, if the current time exceeds the available time from the available time in the related information for locker number "0003", which is the identification number of the selected storage unit for removal, the control unit 51 calculates the usage fee for the exceeded time and displays the fourth display screen 151 shown in Fig. 7 on the operation display unit 31, and similarly to the above, allows the user to select the credit card payment brand. Here, if there is a storage unit 22 whose usage time has exceeded, the lighting color of the lighting indicator 65 for that storage unit 22 is a special color indicating that the usage time has exceeded, and the user can confirm that the usage time has exceeded by looking at this.

[0106] When a touch operation is input to the first brand selection display unit 153 on the operation display unit 31 displaying the fourth display screen 151, the control unit 51 stores in the memory unit 52 the fact that the first brand selection display unit 153 has been selected in association with the identification number of the current retrieval process, and causes the operation display unit 31 to display the sixteenth display screen 281 shown in FIG. 19.

[0107] When a touch operation is input to the second brand selection display unit 154 on the operation display unit 31 displaying the fourth display screen 151, the control unit 51 stores in the memory unit 52 the fact that the second brand selection display unit 154 has been selected in association with the identification number of the current retrieval process, and causes the operation display unit 31 to display the sixteenth display screen 281 shown in FIG. 19.

[0108] When a touch operation is input to the "back" button display portion 155 on the fourth display screen 151 shown in FIG. 7, the control portion 51 returns the operation display portion 31 to a state in which the twelfth display screen 241 shown in FIG. 15 is displayed.

[0109] When a touch operation is input to the “Cancel” button display area on the fourth display screen 151 shown in FIG. 7, the control unit 51 deletes the information stored in the memory unit 52 in association with the identification number of the current deposit process, and returns the operation display unit 31 to a state displaying the first display screen 101 shown in FIG. 4.

[0110] A sixteenth display screen 281 shown in Fig. 19 is a screen for encouraging "payment of excess fee", and has an identification number display section 282 that displays the identification number of the selected removal storage section, an excess fee display section 283 that shows the excess fee, and a text display section 284 that notifies the excess time and encourages payment of the excess fee. In the example shown in Fig. 19, the identification number display section 282 displays that the locker number, which is the identification number of the selected removal storage section, is "0003", and the excess fee display section 283 displays that the excess fee is "500 yen".

[0111] The sixteenth display screen 281 has an illustration display section 285 imitating the insertion operation of an IC card, an illustration display section 286 imitating the scanning operation of a magnetic card, a “Back” button display section 287, and a “Cancel” button display section 288.

[0112] The control unit 51 performs the payment process for the excess charge in the same manner as the payment process for the usage fee described above. During the payment process, the control unit 51 causes the operation display unit 31 to display the sixth display screen 171 shown in Fig. 9. After the payment process, only if the payment process is performed with an IC card, the control unit 51 causes the seventh display screen 181 shown in Fig. 10 to be displayed, prompting the user to remove the IC card.

[0113] When a touch operation is input to the “Back” button display portion 287 on the sixteenth display screen 281 shown in FIG. 19, the control portion 51 returns the operation display portion 31 to a state in which the fourth display screen 151 shown in FIG. 7 is displayed.

[0114] Furthermore, when a touch operation is input to the “Cancel” button display portion 288 on the 16th display screen 281 shown in FIG. 19, the control portion 51 deletes the information stored in the memory portion 52 in association with the identification number of the current retrieval process, and returns the operation display portion 31 to a state in which the first display screen 101 shown in FIG. 4 is displayed.

[0115] When the payment process is properly performed, the control unit 51 stores the payment information in the memory unit 52 in association with the identification number of the current removal process, and causes the receipt issuing unit 32 to issue a receipt on which the payment information is printed, and causes the operation display unit 31 to display the eighth display screen 191 shown in FIG. 11. After that, when a predetermined time has elapsed, the control unit 51 drives the drive unit 73 of the locking unit 71 of the storage unit 22 in the upper tier of the fourth row, which is the selected removal storage unit, to unlock it. In addition, the control unit 51 determines that the current removal process is complete, and stores this in association with the identification number of the current removal process in the memory unit 52. Furthermore, the control unit 51 causes the operation display unit 31 to display the fifteenth display screen 241B shown in FIG. 18.

[0116] When the "Confirm" button display portion 273 is touched on the fifteenth display screen 241B, or when a predetermined time has elapsed while the fifteenth display screen 241B is displayed, the control portion 51 causes the operation display portion 31 to display the eleventh display screen 221 shown in Fig. 14. Then, when a touch operation is input to the "TOP screen" button display portion 223 on the eleventh display screen 221, the control portion 51 causes the operation display portion 31 to display the first display screen 101 shown in Fig. 4. When a predetermined time has elapsed without a touch operation being input to the "TOP screen" button display portion 223 on the eleventh display screen 221, the control portion 51 causes the operation display portion 31 to display a standby screen.

[0117] In this case, too, if the presence / absence detection sensor 66 of the storage unit 22 detects the absence of baggage before a predetermined time has elapsed after the control unit 51 unlocks the locking unit 71 of the storage unit 22 from which the removal process has been performed, the control unit 51 allows new deposit of the storage unit 22. Furthermore, if the presence / absence detection sensor 66 of the storage unit 22 continues to detect the presence of baggage even after a predetermined time has elapsed after the control unit 51 unlocks the locking unit 71 of the storage unit 22 from which the removal process has been performed, the control unit 51 determines that the baggage has been left behind and stores this fact in the memory unit 52 in association with the identification number of the current removal process.

[0118] [Maintenance Mode] When the locker device 11 is put into the maintenance mode, a password assigned to each user company is input to the operation display unit 31. Then, the control unit 51 puts the locker device 11 into the maintenance mode. In the maintenance mode, different menus can be selected for the manufacturer, the security company, and the customer (cleaner). In the maintenance mode, the storage unit 22 can be locked and unlocked. In addition, in the maintenance mode, the status of various sensors provided in the locker device 11 can be confirmed. In addition, in the maintenance mode, the light emission color of the light display unit 65 can be changed. In addition, in the maintenance mode, the storage unit 22 can be set to be prohibited from use. The setting to prohibit the use of the storage unit 22 can be set for one or more storage units 22, and all storage units 22 of the locker device 11 can also be set to be prohibited from use. For example, all storage units 22 of the locker device 11 can be set to be prohibited from use for the purpose of maintaining public order when an important person visits Japan. In addition, in the maintenance mode, the available time can be changed. For example, the available time can be set to 24 hours or 12 hours from the date and time of the completion of the deposit, or until midnight from the date and time of the completion of the deposit so as not to cross over into the next day, or it can be set to match the closing time of the place where the locker device 11 is installed, such as a commercial facility. In the maintenance mode, the locker device 11 can also be set so that when depositing luggage, the user inputs the planned return time into the operation and display unit 31. In such a setting, if the planned return time input into the operation and display unit 31 is equal to or exceeds the available time (e.g., 24 hours), the control unit 51 will reflect this in the fee and cause the user to make the payment.

[0119] [Lock abnormality response processing] In the above-mentioned deposit process, the control unit 51 performs a locking process for locking the door 62 in the closed state to the storage unit 61 by driving the drive unit 73 of the locking unit 71 with the mechanical lock mechanism, on condition that the door opening / closing detection sensor 81 detects that the door 62 is in the closed state, for the storage unit 22, which is the selected storage unit for deposit as described above. At that time, a locking abnormality may occur in which the mechanical lock detection sensor 82 cannot detect that the mechanical lock mechanism has properly operated to lock the door 62. For example, in the mechanical lock mechanism of the above-mentioned configuration example, the hook in the second state may be prevented from swinging by a foreign object or baggage, and may not be able to switch to the first state.

[0120] If such a locking abnormality occurs during the locking process, the control unit 51 performs a locking abnormality response process. In the locking abnormality response process, the control unit 51 stops handling the storage unit 22 that is the selected storage unit for deposit, that is, makes it impossible to select for deposit, and causes the operation display unit 31 to display an alternative storage unit that is available and different from the selected storage unit for deposit among the multiple storage units 22 so that it can be selected. Note that if such a locking abnormality occurs during the locking process, the control unit 51 may retry locking using a mechanical lock mechanism, and then perform the locking abnormality response process. At that time, the control unit 51 causes the operation display unit 31 to display a message such as "Please check that no baggage is pinched," and when a touch operation is input to the "Confirm" button display on the operation display unit 31, the control unit 51 performs a locking retry.

[0121] Here, we will explain an example in which, during the deposit process, each storage section 22 is in the state shown in the each section status display section 123 of the second display screen 121 in Figure 5, and the storage section 22 in the top row of the first row with locker number "0001" is selected as the storage section selected for deposit.

[0122] When the storage unit 22 in the upper section of the first row is set as the selected storage unit for deposit, and a locking abnormality occurs in this storage unit 22 such that the mechanical lock detection sensor 82 cannot detect that the door 62 has been locked despite the drive unit 73 of the locking unit 71 being driven, the control unit 51 stores in the memory unit 52 the fact that there has been a locking abnormality in the storage unit 22 in the upper section of the first row, which is the selected storage unit for deposit, and the date and time at that time, in association with the identification number of the current deposit process. At the same time, the control unit 51 determines an alternative storage unit.

[0123] The control unit 51 judges whether there is a storage unit 22 with the same usage fee (¥400) as the storage unit 22 in the top row of the first column among the storage unit 22 with locker number "0002" in the top row of the third column, the storage unit 22 with locker number "0004" in the bottom row of the first column, the storage unit 22 with locker number "0005" in the bottom row of the second column, and the storage unit 22 with locker number "0006" in the bottom row of the third column, which are all currently not in use and can be selected for deposit, other than the storage unit 22 in the top row of the first column with the locking abnormality, and if there is one with the same fee, it will be designated as an alternative storage unit. In other words, the alternative storage unit has the same usage fee as the selected storage unit for deposit.

[0124] At that time, when there are multiple storage compartments 22 selectable for deposit that are the same amount as the storage compartment 22 with abnormal locking, the control unit 51 selects the storage compartment 22 that is closest to the storage compartment 22 with abnormal locking as the alternative storage compartment. Here, since there are two storage compartments 22 in the upper row of the third row and the lower row of the second row that are the same amount as the usage fee "¥400" of the storage compartment 22 in the upper row of the first row that is abnormally locked, the control unit 51 selects the storage compartment 22 in the lower row of the second row that is closest to the storage compartment 22 with abnormal locking as the alternative storage compartment. When there is only one storage compartment 22 selectable for deposit that is the same amount as the storage compartment 22 with abnormal locking, the control unit 51 selects this storage compartment 22 as the alternative storage compartment. Note that when there are multiple storage compartments 22 selectable for deposit that are the same amount as the storage compartment 22 with abnormal locking, the control unit 51 may select the storage compartment 22 as the alternative storage compartment by having the user select it via the operation display unit 31.

[0125] When the alternative storage section is selected, the control section 51 displays the 17th display screen 121C shown in FIG. 20. The 17th display screen 121C is partially changed from the second display screen 121, and has a part-state display section 123C which is partially changed from the part-state display section 123. In the part-state display section 123C, the first-row upper-level status display section 131C corresponding to the first-row upper-level storage section 22 with a locking abnormality displays an availability state display of "x" indicating that the selection for deposit is not possible, and the background color is a background color (e.g., gray) when the selection is not possible. In addition, the part-state display section 123C displays the second-row lower-level status display section 136C corresponding to the alternative storage section in a conspicuous background color (e.g., blue) that is further different from the other background colors (white and gray) as shown by shading in FIG. 20, and is in a state in which the "OK" button display section 125 is ready to accept touch operations. Also, for the third row upper storage section 22, the first row lower storage section 22, and the third row lower storage section 22 that can be selected for deposit other than the first row upper storage section 22 with an abnormal locking condition and the second row lower storage section 22 that is an alternative storage section, the third row upper status display section 133C, the first row lower status display section 135C, and the third row lower status display section 137C are displayed, in which a symbol indicating whether or not the selection is possible and the amount of the usage fee are not displayed. That is, the control section 51 causes the operation display section 31 to display a screen announcing that the user should deposit their baggage in another normal storage section 22 with the same fee as the storage section 22 with an abnormal locking condition.

[0126] When the "OK" button display unit 125 is touched in this state, the control unit 51 causes the operation display unit 31 to display a display encouraging the user to store luggage while displaying the locker number "0005" which is the identification number of the storage unit 22 that is the alternative storage unit, and waits until the presence / absence detection sensor 66 of the storage unit 22 in the lower level of the second row that is the alternative storage unit detects the presence of luggage. Thereafter, when the presence / absence detection sensor 66 of the storage unit 22 in the lower level of the second row detects the presence of luggage and the door opening / closing detection sensor 81 detects that the door 62 of the storage unit 22 in the lower level of the second row is in a closed state, the control unit 51 determines the storage unit 22 in the lower level of the second row that is the alternative storage unit as the alternative storage unit, and stores the locker number "0005" which is the identification number of the storage unit 22 in the memory unit 52 in association with the identification number of the current deposit process.

[0127] At the same time, the control unit 51 performs a locking process for the alternative storage unit, which is the lower storage unit 22 in the second row, by driving the drive unit 73 of the locking unit 71 to lock the door 62 in a closed state to the storage main body unit 61 using a mechanical lock mechanism. In this case, too, the control unit 51 performs a locking process for the locking unit 71 of the alternative storage unit selected from the multiple storage units 22 after the payment by the payment terminal 33 is completed.

[0128] When the mechanical lock detection sensor 82 detects that the mechanical lock mechanism has properly operated to lock the door 62, the control unit 51 determines that the baggage has been properly deposited in the storage unit 22 in the lower section of the second row, which is the alternative storage unit, and stores the locker number "0005", which is the identification number of the storage unit 22 in the lower section of the second row, the fact that the deposit has been completed, and the date and time at that time in the memory unit 52 in association with the identification number of the current deposit process. At the same time, the control unit 51 causes the receipt issuing unit 32 to issue a receipt on which the identification number of the current deposit process, the locker number "0005", which is the identification number of the alternative storage unit, the payment information, and the date and time of the completion of the deposit are printed. In addition, the control unit 51 causes the operation display unit 31 to display the eighth display screen 191 shown in FIG. 11, which prompts the user to obtain a receipt.

[0129] From then on, the process is the same as the deposit process described above, but in the 10th display screen 211 of Figure 13 displayed on the operation display unit 31, the control unit 51 will cause the identification number display unit 214 to display that the locker number is "0005."

[0130] In the above-described locking abnormality response process, if there is no storage unit 22 selectable for deposit that has a usage fee equal to that of the storage unit 22 with the locking abnormality, the control unit 51 selects, as an alternative storage unit, a storage unit 22 with a usage fee higher than that of the storage unit 22 with the locking abnormality. In this case of high-price substitution, if there are multiple storage units 22 with usage fees higher than that of the storage unit 22 with the locking abnormality, the one with the smallest difference is selected as the alternative storage unit, and if there are multiple storage units 22 with the same difference, the storage unit 22 closest in position to the storage unit 22 with the locking abnormality is selected as the alternative storage unit.

[0131] In this case, a deficit in the usage fee occurs. Therefore, the control unit 51 performs the same settlement process again as the deposit process described above. That is, the operation display unit 31 displays the fourth display screen 151 for "select payment method" shown in FIG. 7, and the user selects a credit card settlement brand, and then the operation display unit 31 displays the fifth display screen 161 for "pay the fee" shown in FIG. 8, and the payment terminal 33 reads the card identification information to perform the settlement process. In this case as well, the control unit 51 performs the sixth display screen 171 for waiting shown in FIG. 9 on the operation display unit 31 during the settlement process.

[0132] Then, when the payment process is properly completed based on the card identification information read by the payment terminal 33 from the IC chip, the control unit 51 displays a seventh display screen 181 prompting the removal of the card as shown in Fig. 10. When the payment process is properly completed based on the card identification information read by the payment terminal 33 from the magnetic stripe, and when the payment process is properly completed based on the card identification information read by the payment terminal 33 from the IC chip and the IC card is removed, the control unit 51 performs a locking process for the storage unit 22, which is the alternative storage unit, by driving the drive unit 73 of the locking unit 71 to lock the door 62 in a closed state to the storage main body unit 61 by the mechanical lock mechanism.

[0133] When the mechanical lock detection sensor 82 detects that the mechanical lock mechanism has properly operated to lock the door 62, the control unit 51 determines that the baggage has been properly deposited in the storage unit 22, which is the alternative storage unit, and stores the identification number of the storage unit 22, the fact that the deposit has been completed, and the date and time at that time in the memory unit 52 in association with the identification number of the current deposit process. At the same time, the control unit 51 causes the receipt issuing unit 32 to issue a receipt on which the identification number of the current deposit process, the identification number of the alternative storage unit, the initial usage fee, the payment information for the difference in usage fee added thereto, and the date and time of the deposit completion are printed. In addition, the control unit 51 causes the operation display unit 31 to display an eighth display screen 191 shown in FIG. 11, which prompts the user to obtain a receipt.

[0134] After that, the process is the same as the deposit process described above.

[0135] In the case of the high-price replacement, the control unit 51 may not settle the shortfall in the usage fee, but may treat the usage fee as the same as that of the abnormally locked storage unit 22, and may carry out subsequent processing in the same manner as in the case of the same usage fee. In the case of the high-price replacement, the control unit 51 may settle the shortfall in the usage fee by discounting it.

[0136] In the locking abnormality response process, it is also possible to refuse storage in the alternative storage section by inputting information into the operation and display unit 31. For example, if the luggage is too heavy to be stored in the alternative storage section located at a high position, the user can refuse storage in the alternative storage section by inputting information into the operation and display unit 31. In this case, the control unit 51 causes the operation and display unit 31 to display a contact guide to the call center. The call center operator who receives the contact will handle the refund.

[0137] In one locker device 11, when there is no storage unit 22 selectable for deposit that has a usage fee equal to or higher than that of the storage unit 22 with abnormal locking, and there is only a storage unit 22 with a usage fee lower than that of the storage unit 22 with abnormal locking, the control unit 51 determines that there is no storage unit 22 selectable for deposit and that the locker device is non-substitutable. In addition, when there is no storage unit 22 selectable for deposit in one locker device 11, the control unit 51 determines that the locker device is non-substitutable. In the case where the locker device 11 is non-substitutable, the control unit 51 of the locker device 11 where the non-substitutable condition occurs communicates with the control unit 51 of another locker device 11 located in another part of the locker system 301, and displays on the operation display unit 31 a storage unit 22 selectable for deposit in the other locker device 11 that has a usage fee equal to that of the storage unit 22 with abnormal locking as a selection-available storage unit.

[0138] At that time, if there are storage units 22 in multiple locker devices 11 that can be selected for deposit and have the same usage fee as the storage unit 22 with the abnormal locking, the control unit 51 of the one locker device 11 where the substitution has occurred will display the storage unit 22 of the locker device 11 that is closest as an alternative storage unit and available for selection on the operation display unit 31. Alternatively, the control unit 51 causes these locker devices 11, including their respective locations, to be displayed on the operation display unit 31, and allows selection to be made by input to the operation display unit 31.

[0139] In addition, in the event that substitution is not possible, the control unit 51 of the locker device 11 where this substitution is not possible communicates with the control unit 51 of other locker devices 11 located in another location in the locker system 301, and if there is no storage unit 22 with the same usage fee as the storage unit 22 with the abnormal locking among the storage units 22 that can be selected for deposit in the other locker devices 11, the storage unit 22 with a higher usage fee and the smallest difference than the storage unit 22 with the abnormal locking is selected, and this is displayed on the operation display unit 31 as an alternative storage unit for selection.

[0140] At that time, if there are storage units 22 in multiple locker devices 11 that can be selected for deposit and have a higher usage fee than the storage unit 22 with the locking error and the difference in fee is the smallest, the control unit 51 of the one locker device 11 where the substitution has occurred will display the storage unit 22 of the locker device 11 that is closest as an alternative storage unit and available for selection on the operation display unit 31. Alternatively, the control unit 51 causes these locker devices 11, including their respective locations, to be displayed on the operation display unit 31, and causes selection to be made by input to the operation display unit 31.

[0141] In either case, the control unit 51 of the locker device 11 for which this substitution is not possible causes the operation and display unit 31 to display the location of the other locker device 11 with the alternative storage unit and the locker number of that alternative storage unit, and also causes the receipt issuing unit 32 to print and issue this information on paper. Thereafter, the control unit 51 of the locker device 11 for which this substitution is not possible causes the PIN number to be displayed on the operation and display unit 31. The locker device 11 having the alternative storage unit makes the alternative storage unit unusable until this PIN number is input to the operation and display unit 31. When this PIN number is input to the operation and display unit 31, the locker device 11 having the alternative storage unit makes the alternative storage unit available for deposit, and then performs the same deposit process as above without making a payment.

[0142] That is, in the locker device 11, the alternative storage section includes a storage section 22 of another locker device 11 which can share information with the other locker device 11 via a network connection. Also, in the center system 300, when an abnormality occurs in the locking process of the selected deposit storage section of one locker device 11, the control section 51 of one locker device 11 displays on the operation display section 31 a usable alternative storage section other than the selected deposit storage section from among a plurality of storage sections 22 including the storage sections 22 of the other locker devices 11 so that the alternative storage section can be selected.

[0143] In addition, when replacement is not possible, if refund handling at the call center is selected on the operation display unit 31, the control unit 51 causes the operation display unit 31 to display contact information for the call center.

[0144] It is also possible that, if there is neither a storage unit 22 with the same usage fee as the storage unit 22 with the abnormal locking nor a storage unit 22 with a higher usage fee than the storage unit 22 with the abnormal locking among the storage units 22 that can be selected for deposit, but only a storage unit 22 with a lower usage fee than the storage unit 22 with the abnormal locking is available, and this storage unit is used as an alternative storage unit to deposit luggage in, thereby implementing low-cost substitution. In this case, the control unit 51 will guide the customer on the operation and display unit 31 to contact the call center, and have the call center handle the refund of the difference in fee.

[0145] Alternatively, in the case of this low-price substitution, if the payment terminal 33 allows payment of the usage fee with electronic money, the excess amount may be returned to the customer terminal via the payment terminal 33 in the form of electronic money or points.

[0146] Alternatively, in the case of this low-price substitution, if the payment terminal 33 can read two-dimensional codes, the control unit 51 may find a sheet on which a two-dimensional code is printed in the form of a discount coupon or voucher for the excess amount following the receipt printed by the receipt issuing unit 32. In this case, when the payment terminal 33 reads the two-dimensional code, the locker device 11 will treat it as the usage fee or part of the usage fee and make the payment.

[0147] Alternatively, in the case of this lower-price substitution, if the locker device 11 is a device that allows cash payment, the excess amount may be refunded in cash.

[0148] When refunding money when storage in an alternative storage section is refused during the locking abnormality response process, or when refunding the difference in price, the refund may be made in the form of charging a card equipped with an IC chip other than the card used in the locker device 11, or by awarding points.

[0149] In the above, information similar to that printed on a receipt by the receipt printing unit 32 may be sent to the entered mobile phone number via short message service. Whether to obtain the information by issuing a receipt or by sending via short message service may be selected and input via the operation and display unit 31. It is also possible to perform both issuing a receipt and sending via short message service.

[0150] In the above, the information on "Locker Number", "PIN", and "Available Hours" displayed on the tenth display screen 211 shown in Fig. 13 which guides "Display PIN" may be sent to the entered mobile phone number by short message service. Whether or not to send by short message service may be selected and input on the operation display unit 31.

[0151] Furthermore, in the above, if the control device unit 21 is capable of reading two-dimensional codes, during the deposit process, the receipt issuing unit 32 can print the two-dimensional code of the PIN on a receipt and issue it, and during the withdrawal process, the control device unit 21 can read the two-dimensional code on the receipt and use it as the input of the PIN.

[0152] Furthermore, in the above, if the control device unit 21 is capable of writing information to the corresponding IC chip, during the deposit process, the control device unit 21 can write the PIN number to this IC chip, and during the withdrawal process, the control device unit 21 can read the PIN number from this IC chip and input it.

[0153] In the above, the locker device 11 may have a reminder notification function. In this case, when depositing, whether or not to notify the customer by short message service before the usage time for the normal usage fee ends can be selected by input to the operation display unit 31. When this notification is made, the notification time can be set by input to the operation display unit 31. When processing the deposit, depositing in an alternative storage unit of another locker device 11, using the reminder notification function, etc., the information notified to the customer may include map information and location information of the locker device 11 (pinned on a map app). Since GPS may not function well in underground stations, etc., a map showing the station layout and the location of the locker device 11 will suffice.

[0154] In conventional locker devices, if a locking error occurs when depositing a lock after payment is completed, a message to contact the call center is displayed on the operation display unit. When the user sees this message, they contact the call center, and the call center handles the refund. This places a burden on both the user and the service staff at the call center.

[0155] In the locker device 11 of the embodiment, when an abnormality occurs in the locking process of a selected storage unit selected by the operation display unit 31 from among the multiple storage units 22, the control unit 51 causes the operation display unit 31 to display selectable alternative storage units that are different from the selected storage unit from among the multiple storage units 22. Thus, in the locker device 11, when a user inputs a selection to use an alternative storage unit into the operation display unit 31, the control unit 51 performs a process to deposit luggage in the alternative storage unit. Therefore, the locker device 11 can reduce the number of times that the user contacts the call center, and the workload of the user can be reduced. In addition, the number of times that the service staff at the call center handles refunds can also be reduced, and the workload of the service staff can also be reduced.

[0156] In addition, in the locker device 11 of the embodiment, the alternative storage unit has the same usage fee as the selected storage unit, so there is no need to settle or refund the difference in price, etc. This further reduces the workload of users and service personnel.

[0157] In addition, in the locker device 11 of the embodiment, the alternative storage unit includes the storage unit 22 of another locker device 11 that can share information with the locker device 11 via a network connection, so even if the locker device 11 in which the locking abnormality occurs does not have an alternative storage unit, the storage unit 22 of the other locker device 11 can serve as the alternative storage unit. This further increases the possibility of reducing the workload of the service personnel.

[0158] Furthermore, the locker system 301 of the embodiment has multiple locker devices 11 that can share information with each other via a network connection, and when an abnormality occurs in the locking process of a selected storage unit of one locker device 11, the control unit 51 of the one locker device 11 displays a usable alternative storage unit other than the selected storage unit, selectable from among multiple storage units 22 including the storage units 22 of the other locker devices 11, on the operation display unit 31. This further increases the possibility of reducing the workload of the service personnel in particular. [Explanation of symbols]

[0159] 11...locker device, 22...storage section, 31...operation display section, 33...payment terminal, 51...control section, 62...door, 71...locking section.

Claims

1. a plurality of storage units each having a door that can be locked by a locking unit; an operation display unit that displays a usable storage unit selectable from the plurality of storage units; A payment terminal for paying the usage fee; a control unit that performs a locking process of the lock unit of a selected storage unit selected on the operation display unit from among the plurality of storage units after the completion of the payment by the payment terminal; having The control unit causes an available alternative storage unit other than the selected storage unit to be selectably displayed on the operation display unit from among the plurality of storage units when an abnormality occurs in the locking process of the selected storage unit. A locker device comprising:

2. The alternative storage section is The fee for use is the same as that for the selected storage unit.

2. The rocker device according to claim 1.

3. The control unit, when there are a plurality of selectable storage units having the same usage fee as the selected storage unit, sets the one closest to the selected storage unit as the alternative storage unit.

2. The rocker device according to claim 1.

4. The control unit is configured to, when there is no selectable storage unit having the same usage fee as the selected storage unit, perform high-price substitution by selecting the alternative storage unit having the smallest difference in usage fee between the selected storage unit and the high-price storage unit.

2. The rocker device according to claim 1.

5. A locker device as described in Claim 4, wherein the control unit does not settle the shortfall when the high-priced substitution is made.

6. The control unit displays the selected storage unit having an abnormality in the locking process as unavailable for selection when the alternative storage unit is selected.

2. The rocker device according to claim 1.

7. The alternative storage section is The locker device includes a storage unit for another locker device that can share information with the other locker device through a network connection. A locker device according to any one of claims 1 to 6.

8. A locker system having a plurality of locker devices that can share information with each other via a network connection, Each of the plurality of locker devices comprises: a plurality of storage units each having a door that can be locked by a locking unit; an operation display unit that displays a usable storage unit selectable from the plurality of storage units; A payment terminal for paying the usage fee; a control unit that performs a locking process of the lock unit of a selected storage unit selected on the operation display unit from among the plurality of storage units after the completion of the payment by the payment terminal; having When an abnormality occurs in the locking process of the selected storage unit of one of the locker devices, the control unit displays, on the operation display unit, a usable alternative storage unit other than the selected storage unit, selectably from among a plurality of storage units including storage units of the other locker devices. A locker system that features:

Images