Information processing system, information processing device, information processing method, and program

Abstract

To allow delivery of packages to be more efficient.SOLUTION: An information processing system includes a communication unit that notify a service provider terminal used by a service provider candidate of recruitment of a service provider who will be in charge of at least one of the following: temporarily receiving a package delivered by a mobile body that transports freight and passengers in a mixed manner outside the mobile body; delivering a package to a delivery person or service provider within the mobile body; loading a package into the mobile body; delivering a package within the mobile body; temporarily receiving a package within the mobile body; and temporarily receiving a package from the delivery person or service provider within the mobile body.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an information processing system, an information processing device, an information processing method, and a program. [Background technology]

[0002] In recent years, in the field of parcel delivery services, the delivery means have become increasingly diverse, and technological developments are being made to handle the various delivery means. For example, Patent Document 1 discloses a logistics management system that manages information related to a logistics network and changes the operation plan of a circular service that circulates within an area based on the information. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2020-52525 A Summary of the Invention [Problem to be solved by the invention]

[0004] One possible means of delivering such luggage is to deliver it on moving vehicles that transport both passengers and cargo, such as trains and buses. However, labor shortages are an issue in luggage delivery, and there is a demand for more efficient delivery even when the luggage is delivered by moving vehicles that transport both passengers and cargo.

[0005] Therefore, the present invention has been made in consideration of the above problems, and an object of the present invention is to provide a new and improved information processing system that enables more efficient package delivery. [Means for solving the problem]

[0006] In order to solve the above problems, according to one aspect of the present invention, an information processing system is provided which includes a communication unit that notifies a service provider terminal used by a potential service provider of a recruitment for service providers to be responsible for at least any of the following: temporary receipt outside of a mobile vehicle that transports mixed cargo and passengers, delivery of the luggage to a delivery person or service provider inside the mobile vehicle, loading of the luggage into the mobile vehicle, delivery of the luggage inside the mobile vehicle, temporary receipt of the luggage inside the mobile vehicle, or temporary receipt of the luggage from a delivery person or service provider inside the mobile vehicle.

[0007] In addition, in order to solve the above problem, according to another aspect of the present invention, there is provided an information processing device having a communication unit that notifies a service provider terminal used by a potential service provider of a recruitment for service providers to be responsible for at least any of the following: temporary receipt outside of a mobile body that transports mixed cargo and passengers, delivery of the luggage to a delivery person or service provider inside the mobile body, loading of the luggage into the mobile body, delivery of the luggage inside the mobile body, temporary receipt of the luggage inside the mobile body, or temporary receipt of the luggage from a delivery person or service provider inside the mobile body.

[0008] In addition, in order to solve the above problem, according to another aspect of the present invention, there is provided an information processing method executed by a computer, which includes notifying a service provider terminal used by a potential service provider of a recruitment for service providers to be responsible for at least any of the following: temporary receipt outside of a mobile body that transports mixed cargo and passengers, delivery of the luggage to a delivery person or service provider inside the mobile body, loading of the luggage into the mobile body, delivery of the luggage inside the mobile body, temporary receipt of the luggage inside the mobile body, or temporary receipt of the luggage from a delivery person or service provider inside the mobile body.

[0009] In addition, in order to solve the above problem, according to another aspect of the present invention, a program is provided to cause a computer to function as a communication unit that notifies a service provider terminal used by a potential service provider of a recruitment for service providers to be responsible for at least any of the following: temporary receipt outside of a mobile vehicle that transports mixed cargo and passengers of luggage delivered by the mobile vehicle, delivery of the luggage to a delivery person or service provider inside the mobile vehicle, loading of the luggage into the mobile vehicle, delivery of the luggage inside the mobile vehicle, temporary receipt of luggage inside the mobile vehicle, or temporary receipt of luggage from a delivery person or service provider inside the mobile vehicle. Effect of the Invention

[0010] As described above, according to the present invention, it is possible to improve the efficiency of package delivery. [Brief description of the drawings]

[0011] [Figure 1] 1 is an explanatory diagram illustrating an overview of an information processing system according to the present invention. [Diagram 2] FIG. 1 is a diagram showing an image of an example of package delivery in an information processing system according to the present invention. [Diagram 3] FIG. 2 is an explanatory diagram showing the internal configuration of a deliveryman terminal 10. [Figure 4] 2 is an explanatory diagram showing the internal configuration of a service provider terminal 20. FIG. [Diagram 5] 2 is an explanatory diagram showing the internal configuration of a server 30. FIG. [Figure 6] 4 is an explanatory diagram for explaining an example of a flow of operation processing by the server 30 according to the present embodiment. FIG. [Figure 7] FIG. 2 is an explanatory diagram for explaining an example of a hardware configuration of the server 30 according to the present embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] The contents of the embodiment of the present invention will be listed and described below. An information processing system according to the embodiment of the present invention has the following configuration. [Item 1] For the service provider terminal used by the candidate service provider, a communication unit that notifies a recruitment of service providers who will be in charge of at least one of the following: temporary reception outside a mobile body that transports both passengers and cargo; delivery of the luggage to a delivery person or service provider inside the mobile body; loading of the luggage into the mobile body; delivery of the luggage inside the mobile body; temporary reception of the luggage inside the mobile body; or temporary reception of the luggage from a delivery person or service provider inside the mobile body; Information processing system. [Item 2] The information processing system includes: a control unit that sets the candidate for the service provider as a service provider based on the candidate for the service provider responding to the recruitment of the service provider; 2. The information processing system according to item 1, wherein the communication unit notifies the delivery person terminal used by the delivery person of setting information regarding the settings of the service provider. [Item 3] The control unit generates instruction information that is information instructing the delivery person on how to handle the package based on whether or not the candidate service provider has responded to the recruitment of the service provider, The communication unit notifies the delivery person terminal of the instruction information. Item 3. An information processing system according to item 2. [Item 4] 4. The information processing system of item 3, wherein the instruction information includes information instructing the delivery person to board the mobile vehicle with the package. [Item 5] 4. The information processing system of item 3, wherein the instruction information includes information instructing the delivery person to unload the package from the mobile object. [Item 6] The information processing system according to item 2 or 3, wherein the communication unit receives a service provider setting request from the delivery person terminal, the service provider setting request being a notification requesting setting of the service provider. [Item 7] 3. The information processing system according to item 1 or 2, wherein the mobile object is a mobile object that operates on a scheduled schedule. [Item 8] 8. The information processing system according to item 7, wherein the control unit determines the time at which the service provider should provide the service based on the determination of the flight schedule of the mobile object on which the package will be delivered. [Item 9] 8. The information processing system according to item 7, wherein the communication unit receives information from the delivery person terminal specifying the service of the mobile body on which the package is to be delivered. [Item 10] The information processing system described in item 1 or 2, wherein the communication unit notifies the recruitment of service providers who will be responsible for temporary receipt of packages delivered by the mobile body outside the mobile body and who will be responsible for delivering the packages by boarding the mobile body. [Item 11] The information processing system described in item 10, wherein the communication unit notifies the recruitment of service providers who will be responsible for temporary receipt outside the mobile body of the parcel delivered by the mobile body and for loading the parcel onto an unmanned mobile body after delivery by the mobile body. [Item 12] 3. The information processing system according to item 1 or 2, wherein the luggage loaded onto the moving body is stored in a storage box installed on the moving body. [Item 13] The information processing system described in item 1 or 2, wherein the communication unit notifies the recruitment of the service provider to board the mobile body to temporarily receive packages from a delivery person or service provider inside the mobile body, or to temporarily receive packages loaded on the mobile body. [Item 14] The information processing system described in item 1 or 2, wherein the communication unit notifies a service provider terminal used by a potential service provider on board the mobile body of a recruitment for a service provider who will be responsible for at least one of temporarily receiving packages from a delivery person on board the mobile body or temporarily receiving packages loaded on the mobile body. [Item 15] The information processing system described in item 1 or 2, wherein the communication unit notifies a call for service providers who will be responsible for at least one of temporary receipt of luggage outside the mobile body, temporary receipt of luggage from a delivery person inside the mobile body, temporary receipt of luggage loaded on the mobile body, and temporary receipt of luggage from a delivery person inside the mobile body, and who will be responsible for unloading the luggage from the mobile body. [Item 16] Item 16. The information processing system according to item 15, wherein the communication unit notifies a call for service providers who will be responsible for unloading the luggage from the mobile body and loading the luggage onto an unmanned mobile body. [Item 17] a communication unit that notifies a service provider terminal used by a candidate for a service provider of a recruitment for a service provider who will be in charge of at least one of the following: temporary receipt outside a mobile body that transports cargo and passengers, delivery of the luggage to a delivery person or service provider inside the mobile body, loading of the luggage into the mobile body, delivery of the luggage inside the mobile body, temporary receipt of the luggage inside the mobile body, or temporary receipt of the luggage from a delivery person or service provider inside the mobile body; Information processing device. [Item 18] A service provider terminal used by a candidate for a service provider is notified of the recruitment of a service provider who will be in charge of at least one of the following: temporary receipt outside a mobile body that transports cargo and passengers, delivery of the luggage to a delivery person or a service provider inside the mobile body, loading of the luggage into the mobile body, delivery of the luggage inside the mobile body, temporary receipt of the luggage inside the mobile body, or temporary receipt of the luggage from a delivery person or a service provider inside the mobile body. thing, 2. An information processing method implemented by a computer, comprising: [Item 19] Computer, a communication unit which notifies a service provider terminal used by a candidate for a service provider of a recruitment for a service provider who will be in charge of at least one of the following: temporary receipt outside a mobile body which transports cargo and passengers, delivery of the luggage to a delivery person or a service provider inside the mobile body, loading of the luggage into the mobile body, delivery of the luggage inside the mobile body, temporary receipt of the luggage inside the mobile body, or temporary receipt of the luggage from a delivery person or a service provider inside the mobile body; A program to function as a

[0013] Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. In this specification and the drawings, components having substantially the same functional configurations are designated by the same reference numerals, and duplicated explanations will be omitted.

[0014] In addition, in this specification and drawings, multiple components having substantially the same functional configuration may be distinguished by adding different numbers or letters after the same reference numeral. However, when there is no particular need to distinguish between multiple components having substantially the same functional configuration, each of the multiple components is given only the same reference numeral.

[0015] <<1. Overview of Information Processing System According to One Embodiment of the Present Disclosure>> First, an overview of an information processing system that enables efficient delivery of packages according to an embodiment of the present invention will be described.

[0016] Fig. 1 is an explanatory diagram of an overview of an information processing system according to the present invention. As shown in Fig. 1, the information processing system according to the present invention includes a deliveryman terminal 10, a service provider terminal 20, a server 30, and a network 50. As shown in Fig. 1, the deliveryman terminal 10, the service provider terminal 20, and the server 30 are configured to be able to communicate with each other via the network 50.

[0017] The deliveryman terminal 10 is an information processing terminal used by a deliveryman who delivers (deliveries and collects) packages. The deliveryman terminal 10 receives information about packages that are to be delivered by the deliveryman who uses the deliveryman terminal 10 from the server 30.

[0018] In the delivery of parcels delivered by a delivery person, the delivery means may include a means using a mixed cargo and passenger transport vehicle, which is a mobile body that transports both cargo and passengers. In such a case, the service related to the delivery by the mixed cargo and passenger transport vehicle may be handled by a service provider that undertakes the service as a one-off job. Such a service provider is generally also called a gig worker. The delivery person terminal 10 transmits a service provider setting request, which is a notification requesting the setting of the service provider, to the server 30. In addition, the delivery person terminal 10 receives setting information related to the setting of the service provider from the server 30.

[0019] In addition, the deliveryman terminal 10 receives instruction information, which is information instructing the deliveryman on how to handle the package, from the server 30. The instruction information is, for example, information instructing the deliveryman to board a mixed cargo and passenger transport vehicle together with the package, or information instructing the deliveryman to unload the package from the mixed cargo and passenger transport vehicle, etc.

[0020] The service provider terminal 20 is an information processing terminal used by a service provider or a candidate for the service provider. The service provider terminal 20 receives a notice of a recruitment for a service provider who is in charge of services related to the delivery of luggage by a mixed cargo and passenger transport vehicle. The service provider candidate can view the recruitment notice by operating the service provider terminal 20.

[0021] Furthermore, the service provider can respond (apply) to the above-mentioned recruitment by operating the service provider terminal 20. When the candidate for the service provider performs an operation to respond to the recruitment on the delivery person terminal 10, the service provider terminal 20 notifies the server 30 that the candidate for the service provider has responded to the recruitment.

[0022] The deliveryman terminal 10 and the service provider terminal 20 are, for example, information processing terminals such as a personal computer (PC), a tablet terminal, a smartphone, a mobile phone, a personal handy-phone system (PHS), or a personal digital assistant (PDA). In the example shown in Fig. 1, the deliveryman terminal 10 is a PC, the service provider terminal 20A is a tablet terminal, and the service provider terminal 20B is a smartphone.

[0023] The server 30 is an example of an information processing device that notifies the service provider terminal 20 of a call for service providers who are in charge of services related to delivery by a mixed cargo and passenger transport vehicle, when the delivery means of the luggage handled by the delivery person includes a means using a mixed cargo and passenger transport vehicle. For example, the server 30 may be a general-purpose computer such as a workstation or a PC, or may be a cloud server.

[0024] When the server 30 receives a service provider setting request from the deliveryman terminal 10, it transmits a notification of the recruitment of service providers to the service provider terminal 20. In response to the service provider setting request, the server 30 can generate notifications of the recruitment of various types of service providers. Details regarding the notifications of the recruitment of service providers will be described later.

[0025] The server 30 may also generate a notice of the recruitment of service providers according to a delivery plan for the delivery of parcels. The delivery plan includes, for example, information on the delivery means and delivery route of the parcel. The server 30 may also determine a delivery slot for the delivery of the parcel by a delivery person or an unmanned mobile body that delivers the parcel according to the delivery plan. In this specification, a delivery slot refers to each of time periods separated by a predetermined length of time during which the parcel can be delivered by each delivery means such as a delivery person or an unmanned mobile body. When a delivery slot for the delivery of the parcel is determined, the parcel is delivered by each delivery means during the time period corresponding to the delivery slot.

[0026] In addition, the server 30 sets the candidate service provider as a service provider based on the candidate service provider responding to the recruitment of the service provider. In addition, the server 30 notifies the delivery member terminal 10 of the setting information of the service provider.

[0027] Furthermore, the server 30 generates instruction information, which is information instructing the delivery person on how to handle the package, based on whether the candidate service provider responded to the service provider recruitment. Then, the server 30 notifies the generated instruction information to the delivery person terminal 10.

[0028] The network 50 is a wired or wireless transmission path for information transmitted from devices connected to the network 50. For example, the network 50 may include public lines such as the Internet, a telephone network, or a satellite communication network, or various LANs (Local Area Networks) including Ethernet (registered trademark), and WANs (Wide Area Networks). The network 50 may also include a dedicated line network such as an IP-VPN (Internet Protocol-Virtual Private Network).

[0029] Fig. 2 is a diagram showing an image of an example of parcel delivery in the information processing system according to the present invention. Fig. 2 shows an example in which a parcel L requested by a requester R who requests delivery of the parcel L is delivered by a delivery person D and a service provider S.

[0030] The server 30 notifies the service provider terminal 20 of the solicitation of service providers who will be in charge of services related to delivery by the mixed cargo and passengers mobile body M2. In the example shown in Fig. 2, the server 30 notifies the service provider terminal 20 of the solicitation of service providers who will be in charge of temporarily receiving the package L from the delivery person D in the mixed cargo and passengers mobile body M2 and handing over the package L to the requester R.

[0031] The server 30 sets the candidate service provider who uses the service provider terminal 20 as the service provider S on the basis that the candidate service provider responds to the recruitment of service providers.

[0032] Delivery person D delivers baggage L to the departure point DP of the mixed cargo and passenger mobile body M2 by mobile body M1. Then, delivery person D boards the mixed cargo and passenger mobile body M2 with baggage L at the departure point DP and delivers baggage L to the arrival point AP of the mixed cargo and passenger mobile body M2. The service provider S temporarily receives baggage L from delivery person D in the mixed cargo and passenger mobile body M2 at the arrival point AP of the mixed cargo and passenger mobile body M2 and delivers baggage L to the requester R at the delivery point MP with the requester R. At this time, delivery person D may remain in the mixed cargo and passenger mobile body M2 and deliver another baggage to a different requester R at another arrival point, or may get off the mixed cargo and passenger mobile body M2 at the arrival point AP or another arrival point and head off to deliver the next baggage.

[0033] The delivery point MP may be any location, or may be a landmark such as a bus stop, train station, or other stop (including a bus stop), a building, or a parking lot.

[0034] The mobile object M1 is a mobile object used as a delivery means by the delivery person D. For example, the mobile object M1 may be a manned mobile object such as a vehicle moving on a land route, an aircraft flying on an air route, or a ship moving on water such as a sea route or a river route.

[0035] 2 shows an example in which the delivery person D delivers the luggage L by the mobile body M1 to the departure point DP of the mixed cargo and passenger mobile body M2, but the delivery means of the luggage L is not limited to this. For example, the mobile body M1, which is the delivery means of the luggage L, may be an unmanned mobile body 40 that moves by autonomous control using input information on two points such as a start point (e.g., a delivery start position of the luggage L or a movement start position of the unmanned mobile body 40) and an end point (e.g., a receiving position of the luggage L) that can deliver luggage without the delivery person D, or three or more points including a relay point (e.g., a collection position of the luggage L in the case of a delivery involving collection of the luggage L) and a return point (e.g., a position the same as the movement start position of the unmanned mobile body 40 or a different waiting position).

[0036] The moving body M1 may be an unmanned moving body that moves by remote control using operation information remotely input by an administrator who manages the unmanned moving body. The unmanned moving body may be, for example, a drone that moves by autonomous control, a UAV (Unmanned Aerial Vehicle) that moves by remote control by an administrator, a vehicle that moves on land such as an UGV (Unmanned Ground Vehicle), or a ship that moves on water such as a sea route or a river route. The unmanned moving body may be a moving body that can move on at least two routes of a land route, a water route, or an air route.

[0037] The mixed cargo and passenger mobile body M2 is a mobile body that transports mixed cargo and passengers, and is included in the delivery means of the baggage L. For example, the mixed cargo and passenger mobile body M2 may be a mobile body such as a vehicle that travels on land, such as a bus, train, taxi, or cable car, an aircraft that flies in the air, or a ship that travels on water, such as a sea route or a river route. The mixed cargo and passenger mobile body M2 may also be a mobile body that operates on a fixed schedule.

[0038] The baggage L may be delivered by a plurality of delivery personnel D and service providers S. For example, the baggage L delivered by the delivery personnel D to the departure point DP may be temporarily received in the cargo-passenger mixed transport vehicle M2 by a service provider S different from the service provider S shown in FIG. 2, delivered to the arrival point AP, and handed over to the service provider S shown in FIG. 2 at the arrival point AP. Also, the service provider who received the baggage L in the cargo-passenger mixed transport vehicle M2 may get off at the arrival point AP and continue delivery to the delivery destination. Furthermore, the delivery personnel D may store the baggage in a baggage storage unit such as a storage box or a baggage space of the cargo-passenger mixed transport vehicle M2 at the departure point DP without riding on the vehicle, and the service provider S may take out the baggage from the storage unit at the arrival point AP to hand it over. Alternatively, the delivery personnel D may hand over the baggage L to the service provider S instead of the storage unit, and the baggage may be handed over to another delivery personnel or another service provider.

[0039] The outline of the information processing system according to the embodiment of the present invention has been described above. Next, an example of the functional configuration of the deliveryman terminal 10 will be described.

[0040] <<2. Functional configuration example according to this embodiment>> <2-1. Example of functional configuration of deliveryman terminal 10> 3 is an explanatory diagram showing the internal configuration of the deliveryman terminal 10. As shown in FIG. 3, the deliveryman terminal 10 has a communication unit 110, a control unit 130, and an operation display unit 140.

[0041] (Communications Department) The communication unit 110 communicates with the server 30 via the network 50 and transmits and receives data. For example, the communication unit 110 transmits a service provider setting request to the server 30, which is a notification requesting the setting of a service provider related to the delivery of the package L. The service provider setting request may include information such as the content and time of the service that the delivery person D desires to be provided by the service provider S. Furthermore, in the case where the package L is delivered by a mixed cargo and passenger mobile body M2 that operates on a fixed schedule, the service provider setting request may include information specifying the type and service of the mixed cargo and passenger mobile body M2 (route information, departure time information, departure point information, arrival point information, etc.).

[0042] The communication unit 110 also receives setting information on the setting of the service provider S in charge of the service related to the delivery by the mixed cargo and passenger mobile body M2 from the server 30. The deliveryman terminal 10 also receives instruction information from the server 30, which is information instructing the deliveryman D on how to handle the package L.

[0043] The communication unit 110 may also transmit location information indicating the location of the deliveryman terminal 10 to the server 30. The location information may be, for example, positioning information (information on longitude, latitude, and altitude) obtained by a Global Navigation Satellite System (GNSS). The location information may also be location information (for example, the address of the current location) input by the deliveryman D to the operation display unit 140.

[0044] (Control unit) The control unit 130 controls the overall operation of the deliveryman terminal 10. For example, the control unit 130 causes the operation display unit 140 to display setting information and instruction information received from the server 30 by the communication unit 110.

[0045] (Operation display) The operation and display unit 140 includes a function as an operation unit that is operated by the delivery person D to input instructions or information to the delivery person terminal 10, and a function as a display unit that displays various information according to the control by the control unit 130.

[0046] For example, the communication unit 110 can transmit a service provider setting request for delivery of the parcel L to the server 30 based on the operation of the operation display unit 140 by the delivery person D. Furthermore, the delivery person D can select the content or time of the service that is desired to be provided by the service provider S, which is included in the service provider setting request, by operating the operation display unit 140. By being able to select the service that the delivery person D desires to be provided by the service provider S, the delivery efficiency of the delivery person D is improved, and the efficiency of the delivery of the parcel L is realized.

[0047] The operation display unit 140 displays information such as setting information and instruction information transmitted from the server 30 to the communication unit 110 .

[0048] The function of the operation display unit 140 as an operation unit may be realized by, for example, a touch panel or a keyboard. Also, the function of the display unit may be realized by a CRT (Cathode Ray Tube) display device, a liquid crystal display (LCD), or an OLED (Organic Light Emitting Diode) device. Note that the function as the display unit and the function as the operation unit may be configured separately.

[0049] The deliveryman terminal 10 may also include a microphone not shown in Fig. 3, in which case the deliveryman D may use the microphone to input various information by voice. The deliveryman terminal 10 may also include a speaker not shown in Fig. 3, in which case the deliveryman D may confirm various information by voice output from the speaker.

[0050] An example of the functional configuration of the deliveryman terminal 10 according to the embodiment of the present invention has been described above. Next, an example of the functional configuration of the service provider terminal 20 will be described.

[0051] <2-2. Example of Functional Configuration of Service Provider Terminal 20> 4 is an explanatory diagram showing the internal configuration of the service provider terminal 20. As shown in FIG.

[0052] (Communications Department) The communication unit 210 communicates with the server 30 via the network 50 to transmit and receive data. The communication unit 210 receives a notification of a call for service providers to provide services related to the delivery of baggage L by the mixed cargo and passenger mobile body M2.

[0053] Furthermore, the communication unit 210 transmits to the server 30 information inputted to the operation display unit 240 as to whether or not the candidate service provider has responded to the recruitment.

[0054] In addition, the communication unit 210 may transmit location information indicating the location of the service provider terminal 20 to the server 30.

[0055] Furthermore, the communication unit 210 may transmit information about the mixed passenger and cargo mobile body M2 on which the candidate service provider is aboard or is scheduled to board, to the server 30. The information about the mixed passenger and cargo mobile body M2 may be, for example, information about a point (e.g., departure point DP shown in FIG. 2) and departure time at which the candidate service provider boarded or is scheduled to board the mixed passenger and cargo mobile body M2, and a point (e.g., arrival point AP shown in FIG. 2) and arrival time at which the candidate service provider is scheduled to disembark.

[0056] (Control unit) The control unit 230 controls the overall operation of the service provider terminal 20. For example, the control unit 230 causes the operation display unit 240 to display the setting information and instruction information received from the server 30 by the communication unit 210.

[0057] (Operation display) The operation and display unit 240 includes a function as an operation unit that is operated by a service provider candidate or service provider S to input instructions or information into the service provider terminal 20, and a function as a display unit that displays various information according to the control of the control unit 230.

[0058] For example, a candidate service provider can respond to the notification of the recruitment of service providers by operating the operation display unit 240. The operation of responding to the notification of the recruitment of service providers may be, for example, an operation of pressing an apply button displayed on the operation display unit 240. In addition, the service provider S can notify the server 30 of the start or completion of the determined service by operating the operation display unit 240.

[0059] In addition, the candidate for the service provider may operate the operation display unit 240 to input information about the mixed cargo and passenger carrying vehicle M2 on which the candidate for the service provider is aboard or is scheduled to be aboard.

[0060] In addition, by operating the operation display unit 240, a potential service provider or the service provider S can view information related to services that are being offered or have already been decided (for example, the locations of the departure point DP, arrival point AP or delivery point MP shown in FIG. 2, and the time of boarding or disembarking from the mixed cargo and passenger mobile body M2, etc.).

[0061] The function of the operation display unit 240 as an operation unit may be realized by, for example, a touch panel or a keyboard. Also, the function of the display unit may be realized by a CRT, a display device, a liquid crystal display (LCD), or an OLED device. Note that the function of the display unit and the function of the operation unit may be configured separately.

[0062] The service provider terminal 20 may also be equipped with a microphone not shown in Fig. 4, in which case the candidate service provider or the service provider S may use the microphone to input by voice the execution status of the service related to the delivery of the package L. The service provider terminal 20 may also be equipped with a speaker not shown in Fig. 4, in which case the candidate service provider or the service provider S may confirm various pieces of information by voice output from the speaker.

[0063] An example of the functional configuration of the service provider terminal 20 according to the embodiment of the present invention has been described above. Next, an example of the functional configuration of the server 30 will be described.

[0064] <2-3. Example of functional configuration of server 30> 5 is an explanatory diagram showing the internal configuration of the server 30. As shown in FIG. 5, the server 30 has a communication unit 310, a storage unit 320, a control unit 330, a candidate designation unit 340, and a notification generation unit 350.

[0065] (Communications Department) The communication unit 310 communicates with the delivery person terminal 10 and the service provider terminal 20 via the network 50. The communication unit 310 notifies the delivery person terminal 10 of information, thereby notifying the delivery person D who uses the delivery person terminal 10. The communication unit 310 notifies the service provider terminal 20 of information, thereby notifying the service provider S or candidate service provider who uses the service provider terminal 20.

[0066] The communication unit 310 receives a service provider setting request from the deliveryman terminal 10. The communication unit 310 also transmits setting information regarding the setting of the service provider S in charge of services related to delivery by the mixed cargo and passenger mobile body M2 to the deliveryman terminal 10. The setting information includes, for example, information on whether the service provider S has been set, the contents of the services to be handled by the service provider S, etc. The communication unit 310 also transmits instruction information to the deliveryman terminal 10.

[0067] Furthermore, the communication unit 310 transmits a notification of the solicitation of service providers generated by the notification generation unit 350 to the service provider terminal 20 under the control of the control unit 330. Furthermore, the communication unit 310 receives a notification from the service provider terminal 20 as to whether or not the service provider S has responded to the solicitation of service providers. Furthermore, the communication unit 310 may receive from the service provider terminal 20 location information of the candidate service provider, or information on the mixed cargo and passenger mobile body M2 on which the candidate service provider is aboard or is scheduled to board, etc.

[0068] The communication unit 310 may also receive a request for delivery or collection of the package L (hereinafter, a delivery request) by communicating with an information processing terminal used by the requester R or an external terminal installed in a store or the like. The delivery request may include various requests such as a delivery slot for the package L and a location for receiving the package L.

[0069] (Storage part) The storage unit 320 holds software and various data. For example, the storage unit 320 stores information about delivery person D. The information about delivery person D may include, for example, basic information about delivery person D (delivery person D's name, email address, phone number, etc.), a delivery person ID which is identification information about delivery person D, current location information, current delivery area, mobile object type identification information, delivery history information, etc., and may also include a delivery company name and delivery company identification information. However, the information about delivery person D is not limited to these.

[0070] The storage unit 320 also stores information on the candidate service providers. The information on the candidate service providers is, for example, the name of the candidate service provider, the name of the candidate service provider in the service, a service provider ID which is identification information of the candidate service provider, an email address, a telephone number, an address, a gender, an age, and external application account information. However, the information on the candidate service provider is not limited to these.

[0071] Furthermore, the storage unit 320 may store information related to the service provision of candidate service providers in association with service provider identification information such as a service provider ID. The information related to the service provision is, for example, information on the attendance status of a prescribed training related to a means of receiving the package L, a desired service provision area, identification card information (including driver's license information), bank account information, service provision history information, etc. The prescribed training related to a means of receiving the package L is, for example, training on loading the package L onto an unmanned mobile body.

[0072] The memory unit 320 may also store the flight name, flight identification information, stop route information, arrival time and departure time at each stop position, and the like, for each flight of the passenger-cargo mixed vehicle M2 that operates on schedule.

[0073] (Control unit) The control unit 330 controls the overall operation of the server 30. For example, the control unit 330 controls the communication unit 310 to transmit a notification of the recruitment of service providers generated by the notification generation unit 350 to the service provider terminal 20.

[0074] The control unit 330 also has a function of setting a service provider candidate as a service provider S based on a notification transmitted from the service provider terminal 20 used by the service provider candidate that the service provider candidate has responded to the recruitment. For example, when the control unit 330 is notified to the communication unit 310 that the service provider candidate has responded to the recruitment, the control unit 330 sets the service provider candidate as the service provider S.

[0075] Furthermore, the control unit 330 generates instruction information that instructs the delivery person D on how to handle the luggage L, based on whether or not the candidate service provider has responded to the recruitment of the service provider. For example, if the candidate service provider has not responded to the recruitment of the service provider, the instruction information may be information instructing the delivery person D to perform the service that the service provider S would be responsible for if the candidate service provider had responded to the recruitment. For example, the instruction information may be information instructing the delivery person D to board the mixed cargo and passenger transport vehicle M2 together with the luggage L, or information instructing the delivery person D to unload the luggage L from the mixed cargo and passenger transport vehicle M2, etc.

[0076] In addition, if the control unit 330 is not notified that the potential service provider has responded to the recruitment within a certain period of time after the communication unit 310 sends the recruitment notification, the control unit 330 may determine that the potential service provider has not responded to the recruitment.

[0077] In addition, when a service provider setting request is transmitted from the deliveryperson terminal 10 to the communication unit 310, the service of the mixed cargo and passenger mobile body M2 to which the luggage L is to be delivered may be determined based on the designation of the service included in the service provider setting request. In addition, the control unit 330 may determine the service of the mixed cargo and passenger mobile body M2 to deliver the luggage L based on the position information of the deliveryperson terminal 10. Specifically, the control unit 330 may calculate the time at which the deliveryperson D arrives at the departure point DP of the mixed cargo and passenger mobile body M2 based on the position of the deliveryperson terminal 10 and the position of the departure point DP of the mixed cargo and passenger mobile body M2. In this case, the control unit 330 may determine to deliver the luggage L on the service departing from the departure point DP at the earliest time after that time. In addition, the control unit 330 may determine the time at which the service provider S should provide the service based on the determination of the service of the mixed cargo and passenger mobile body M2 to which the luggage L is to be delivered.

[0078] The control unit 330 may have a function of generating a delivery plan for delivery of the parcel L when the communication unit 310 receives a delivery request for the parcel L. For example, when the communication unit 310 accepts a delivery request from the requester R, the control unit 330 may generate a delivery plan based on the delivery request. The control unit 330 may also regenerate the delivery plan based on whether a candidate service provider has responded to the service provider recruitment. The control unit 330 may also determine the time when the service provider S should provide the service in response to the determination of the delivery slot of the delivery person D or the unmanned mobile unit, etc., for the parcel L, or conversely, may determine the delivery slot of the delivery person D or the unmanned mobile unit, etc., in response to the determination of the service provider S.

[0079] (Candidate Selection Division) The candidate determination unit 340 has a function of determining candidate service providers who are presumed to be capable of providing services related to the delivery of the luggage L by the mixed cargo and passenger mobile body M2 as candidates for the service provider related to the delivery of the luggage L. For example, when the delivery means of the luggage L includes the mixed cargo and passenger mobile body M2, the candidate determination unit 340 determines candidates for the service provider related to the delivery of the luggage L from among the candidate service providers.

[0080] The candidates designation unit 340 may designate candidates for service providers relating to the delivery of the package L, based on the location information of the candidates for the service provider transmitted from the service provider terminal 20 by the communication unit 310.

[0081] Furthermore, the candidate determination unit 340 may determine a candidate service provider for the delivery of the baggage L based on information on the mixed cargo and passenger mobile body M2 on which the candidate service provider is aboard. For example, the candidate determination unit 340 may determine a candidate service provider on the mixed cargo and passenger mobile body M2 to which the baggage L is delivered as a candidate service provider for the delivery of the baggage L. The mixed cargo and passenger mobile body M2 on which the candidate service provider is aboard may be estimated by the control unit 330 based on the location information of the candidate service provider, or may be arbitrarily set by an input operation on an application when the candidate service provider is boarding the mixed cargo and passenger mobile body M2, or may be set by acquiring search result information when the candidate service provider performs a route search on an application.

[0082] In addition, the candidate determination unit 340 may determine a candidate service provider who is scheduled to board the mixed cargo and passenger mobile body M2 to which the baggage L is delivered as a candidate service provider for the baggage L. By determining a candidate service provider who is on or scheduled to board the mixed cargo and passenger mobile body M2 to which the baggage L is delivered as a candidate service provider for the delivery of the baggage L, the candidate service provider who has confirmed the notice of recruitment can consider providing the service while traveling to the destination. The mixed cargo and passenger mobile body M2 to which the candidate service provider is scheduled to board may be estimated by the control unit 330 based on the position information of the candidate service provider, or may be arbitrarily set by an input operation on an application when the candidate service provider decides to board the mixed cargo and passenger mobile body M2, or may be set by acquiring search result information when the candidate service provider performs a route search on an application. In other words, according to this configuration, a notice of recruitment for a service that is easy for the candidate service provider to provide can be transmitted, improving convenience for the candidate service provider.

[0083] Furthermore, the candidate designation unit 340 may designate a plurality of service provider candidates. In this case, the communication unit 310 may transmit a notification of the service provider recruitment to a plurality of service provider terminals 20 used by each of the determined plurality of service provider candidates. The control unit 330 may set a service provider candidate using the service provider terminal 20 from which the service provider candidate first transmitted a notification of responding to the recruitment as the service provider S. Furthermore, the communication unit 310 may transmit a notification of the service provider recruitment to one or more of the determined plurality of service provider candidates. At this time, the control unit 330 may control the communication unit 310 to notify a service provider candidate other than the service provider candidate of the service provider recruitment when the service provider candidate notified of the service provider recruitment does not respond to the recruitment.

[0084] (Notification generator) The notification generating unit 350 has a function of generating a notification of the recruitment of service providers. The recruitment notification generated by the notification generating unit 350 is transmitted to the service provider terminal 20 by the communication unit 310 under the control of the control unit 330. The recruitment of service providers includes information such as the content of the service to be performed, the location where the service is performed, and the time when the service is performed. The content of the service for which the notification generating unit 350 generates the notification of the recruitment of service providers may be the content of the service that the delivery person D desires to be provided by the service provider, which is included in the service provider setting request transmitted from the delivery person terminal 10. Furthermore, the content of the service for which the notification generating unit 350 generates the notification of the recruitment of service providers may be the content according to the delivery plan related to the delivery of the package L.

[0085] The notification generating unit 350 may also generate a notification soliciting a service provider who will receive the luggage L from the delivery person D and load the luggage L into the passenger and cargo mixed transport body M2. The luggage L may be loaded into the passenger and cargo mixed transport body M2 by storing it in a storage box (storage unit) installed in the passenger and cargo mixed transport body M2. The storage box may be equipped with an authentication function so that the stored luggage L can be received only by an authenticated person, and may transmit authentication information (e.g., an authentication code) to the delivery person terminal of the delivery person D or the service provider terminal of the service provider S that receives the luggage L when the luggage L is stored. By storing the luggage L in the storage box and delivering it, the delivery person D and the service provider S can deliver the luggage L without getting on the passenger and cargo mixed transport body M2, and the luggage L can be delivered more efficiently.

[0086] Furthermore, the notification generating unit 350 may generate a notification soliciting service providers who are in charge of temporary receipt of the luggage L inside the cargo and passenger mixed mobile body M2. The temporary receipt of the luggage L inside the cargo and passenger mixed mobile body M2 may be temporary receipt from a delivery person D, or temporary receipt from a service provider S different from the service provider S in charge of the service. Furthermore, the temporary receipt of the luggage L inside the cargo and passenger mixed mobile body M2 may be receipt of the luggage L that is loaded inside the cargo and passenger mixed mobile body M2 by storing it in a storage box, etc.

[0087] In addition, the notification generation unit 350 may generate a notification soliciting a service provider S or a different delivery person D to be responsible for the delivery of the cargo L to a different service provider S than the delivery person D or the service provider S in charge of the service in question within the mixed cargo and passenger mobile body M2.

[0088] The notification generating unit 350 may also generate a notification soliciting service providers who will be in charge of the delivery of the luggage L in the passenger-carrying mixed vehicle M2. The delivery of the luggage L in the passenger-carrying mixed vehicle M2 may be to a delivery person D, or to a service provider S different from the service provider S in charge of the service.

[0089] For example, the notification generating unit 350 may generate a notification soliciting a service provider who is responsible for temporary receipt outside the mixed cargo and passenger transport vehicle M2 of the luggage L delivered by the mixed cargo and passenger transport vehicle M2. The temporary receipt outside the mixed cargo and passenger transport vehicle M2 may be temporary receipt from a delivery person D or a service provider S, or receipt from a home delivery box or the like installed indoors or outdoors that can store the luggage L. Furthermore, the luggage L may be received by unloading the luggage L loaded on the unmanned transport vehicle that delivered the luggage L. Furthermore, the notification generating unit 350 may generate a notification soliciting a service provider who is responsible for the service and who is responsible for delivering the luggage L by boarding the mixed cargo and passenger transport vehicle M2.

[0090] The notification generating unit 350 may also generate a notification of solicitation of a service provider in charge of temporarily receiving the baggage L from the delivery person D or the service provider S in the passenger and cargo mixed transport body M2. In this case, the notification generating unit 350 may generate a notification of solicitation of a service provider including waiting at the arrival point AP until the scheduled arrival time of the passenger and cargo mixed transport body M2.

[0091] The notification generating unit 350 may also generate a notification soliciting service providers who will board the mixed cargo and passenger mobile body M2 and provide the various services described above. In this case, the notification generating unit 350 generates a notification soliciting service providers, including the position and time of boarding the mixed cargo and passenger mobile body M2. The position at which the service provider S boards the mixed cargo and passenger mobile body M2 may be a position at which the various services described above are provided, or may be a position at which the service provider S can board the mixed cargo and passenger mobile body M2 until the mixed cargo and passenger mobile body M2 arrives at the position at which the service is provided.

[0092] Furthermore, in addition to the services described above, the notification generating unit 350 may also solicit services for handling the luggage L before or after delivery by the mixed cargo and passenger mobile body M2. For example, the notification generating unit 350 may generate a notification soliciting a service provider in charge of packing the luggage L before delivery by the mixed cargo and passenger mobile body M2 or unpacking the luggage L after delivery by the mixed cargo and passenger mobile body M2. Furthermore, the notification generating unit 350 may generate a notification soliciting a service provider in charge of unloading the luggage L from the unmanned mobile body before delivery by the mixed cargo and passenger mobile body M2 or loading the luggage L onto the unmanned mobile body after delivery.

[0093] The notification generating unit 350 may also generate a notification of solicitation of a service provider in charge of delivery of the package L to the requester R after delivery by the cargo and passenger mixed mobile body M2. The delivery to the requester R may be delivery to the home of the requester R, or delivery of the package L at the delivery point MP. The notification generating unit 350 may also generate a notification of solicitation of a service provider in charge of delivery of the package L to the delivery person D or a service provider S different from the service provider S in charge of the relevant service after delivery by the cargo and passenger mixed mobile body M2. The notification generating unit 350 may also generate a notification of solicitation of a service provider in charge of storing the package L in a home delivery box or the like installed indoors or outdoors that can store the package L after delivery by the cargo and passenger mixed mobile body M2.

[0094] So far, the notification of recruitment of various service providers related to the delivery of the parcel L, which is generated by the notification generating unit 350, has been described. The notification generating unit 350 generates a notification of recruitment of a service provider who is responsible for at least one of the services related to the notification of recruitment of various service providers described above. The notification generating unit 350 may generate a notification of recruitment of a service provider who is responsible for multiple services collectively. Furthermore, the notification generating unit 350 may generate a notification of recruitment of multiple service providers who are responsible for different services for the same parcel L. In this case, the candidate determining unit 340 may determine a candidate service provider for each of the notifications of recruitment of multiple service providers. Furthermore, the delivery person D may be notified of instruction information corresponding to the application status for the recruitment content. Furthermore, after generating a notification of recruitment for one service provider (for example, a recruitment for a series of services such as receiving a package from a delivery person D on a mixed cargo and passenger mobile body M2 at the departure point DP, getting off at the arrival point AP and delivering the package to the delivery location), if it is determined that there is no service provider who responds to the recruitment, a notification of recruitment for two or more service providers for the same package delivery route (for example, a recruitment for a series of services that is divided into two, such as a first recruitment for the service of receiving a package from a delivery person D on a mixed cargo and passenger mobile body M2 at the departure point DP and a second recruitment for the service of delivering the package from the service provider in the mixed cargo and passenger mobile body M2 at the arrival point AP to the delivery location) may be regenerated. In this way, when two or more service providers are recruited, instruction information to be notified to delivery person D may be generated depending on the application status (for example, when there are applications for both the first and second recruitments, instruction information is generated for delivery person D to hand over the package to service provider S at the departure point DP; when there is only an application for the first recruitment, instruction information is generated for delivery person D to hand over the package to service provider S at the departure point DP and instruction information is generated for another delivery person to receive the package from service provider S at the arrival point AP; when there is only an application for the second recruitment, instruction information is generated for delivery person D to board mixed cargo and passenger mobile vehicle M2 at the departure point DP and hand over the package to service provider S at the arrival point AP, etc.).

[0095] As described above, the notification generating unit 350 can generate various types of notifications for the recruitment of service providers. With this configuration, a notification for the recruitment of service providers that matches the situation of the delivery person D can be generated, so that the efficiency of the delivery of the package L can be improved.

[0096] The notification generating unit 350 may also generate a notification of the recruitment of service providers that includes remuneration information. The remuneration information is information regarding remuneration that the service provider S can receive by providing the service related to the recruitment of the service provider. The remuneration may be money, a service, or points having monetary value. The content of the remuneration may be determined by the delivery person D who uses the delivery person terminal 10 that sent the provider setting request, or may be a predetermined content.

[0097] An example of the functional configuration according to the embodiment of the present invention has been described above. Next, an example of the operation process according to this embodiment will be described.

[0098] <<3. Example of Operation Processing According to This Embodiment>> Here, the delivery person D, the potential service provider, and the service provider S provided by this information processing system may access the server 30 using an application (including a web browser) or the like, and when using the service for the first time, may perform a user registration process to obtain an account. After obtaining an account, or if an account has already been obtained, the service may be made available by logging in after undergoing a predetermined authentication, such as entering a service provider ID or a delivery person ID and a password. Note that instead of an account, a unique application ID associated with an application downloaded to the delivery person terminal 10 or the service provider terminal 20 may be used as the service provider ID or delivery person ID. After this login authentication, use of the service begins via an application (including a web browser) or the like.

[0099] 6 is an explanatory diagram for explaining an example of the flow of operation processing by the server 30 according to this embodiment. First, the communication unit 310 receives a service provider setting request related to the delivery of the package L from the deliveryman terminal 10 (S104). The candidate determination unit 340 determines candidates for the service provider in response to the service provider setting request (S108).

[0100] Next, the notification generating unit 350 generates a notification soliciting service providers in response to the service provider setting request (S116).

[0101] Next, the communication unit 310 transmits the notification of the recruitment of service providers generated by the notification generation unit 350 to the service provider terminal 20 used by the service provider candidates determined by the candidate designation unit 340 (S120).

[0102] Then, the control unit 330 determines whether the candidate service provider has responded to the recruitment based on a notification of whether the candidate service provider has responded to the recruitment received by the communication unit 310 from the service provider terminal 20 (S124). If it is determined that the candidate service provider has responded to the recruitment (S124 / Yes), the process proceeds to S128, and if it is determined that the candidate service provider has not responded to the recruitment (S124 / No), the process proceeds to S136.

[0103] If it is determined that the candidate for the service provider responded to the recruitment (S124 / Yes), the control unit 330 sets the candidate for the service provider who responded to the recruitment as the service provider S (S128). Next, the communication unit 310 notifies the delivery person D of the setting information regarding the setting of the service provider by the control unit 330, and the server 30 ends the operation (S132).

[0104] On the other hand, if it is determined that the candidate service provider does not respond to the recruitment (S124 / No), the communication unit 310 notifies the delivery person D of the instruction information generated by the control unit 330, and the server 30 terminates operation (S136).

[0105] <<4. Hardware configuration example>> The information processing described above is realized by cooperation between software and the hardware of the server 30 described below. The hardware configuration described below can also be applied to the deliveryman terminal 10 and the service provider terminal 20.

[0106] 7 is an explanatory diagram for explaining an example of a hardware configuration of the server 30 according to this embodiment. For example, as shown in FIG. 7, the server 30 includes a control unit 330, a memory 31, a storage 32, a transmission / reception unit 33, an input / output unit 34, etc., which are electrically connected to each other via a bus 35.

[0107] The control unit 330 is a computing device that controls the overall operation of the server 30, controls the transmission and reception of data between each element, and performs information processing required for application execution and authentication processing, etc. For example, the control unit 330 is a CPU (Central Processing Unit) and / or GPU (Graphics Processing Unit), and executes programs for this system stored in the storage 32 and deployed in the memory 31 to perform various information processing as described above.

[0108] The memory 31 includes a main memory configured with a volatile storage device such as a DRAM (Dynamic Random Access Memory), and an auxiliary memory configured with a non-volatile storage device such as a flash memory, a HDD (Hard Disc Drive), etc. The memory 31 is used as a work area for the control unit 330, and also stores a BIOS (Basic Input / Output System) executed when the server 30 is started up, various setting information, and the like.

[0109] The storage 32 stores various programs such as application programs, etc. A database that stores data used in each process may be constructed in the storage 32.

[0110] The transceiver 33 connects the server 30 to a network and / or a blockchain network. The transceiver 33 may include a short-range communication interface such as Bluetooth (registered trademark) and Bluetooth Low Energy (BLE).

[0111] The input / output unit 34 includes information input devices such as a keyboard, a microphone, and a mouse, and output devices such as a display and a speaker.

[0112] A bus 35 is commonly connected to each of the above elements, and transmits, for example, address signals, data signals and various control signals. <<4. Supplementary Information>>

[0113] Although the preferred embodiment of the present invention has been described in detail above with reference to the accompanying drawings, the present invention is not limited to such an example. It is clear that a person having ordinary knowledge in the technical field to which the present invention pertains can conceive of various modified or altered examples within the scope of the technical ideas described in the claims, and it is understood that these also naturally belong to the technical scope of the present invention.

[0114] For example, in the above embodiment, an example was shown in which the server 30 solicits service providers who are responsible for the delivery of the luggage L by the mixed cargo and passenger mobile body M2, but the delivery means of the luggage L is not limited to the mixed cargo and passenger mobile body M2. For example, the delivery means of the luggage L may be a manned mobile body used as a delivery means of the luggage L by a delivery person D. In this case, the notification generation unit 350 may generate a notification for soliciting service providers who are responsible for, for example, temporary receipt of the luggage L delivered by the manned mobile body outside the manned mobile body, delivery of the luggage L to the delivery person D or service provider S inside the manned mobile body, or temporary receipt of the luggage L from the delivery person D or service provider S inside the manned mobile body.

[0115] Furthermore, the delivery means of the package L may be an unmanned mobile body. In this case, the notification generating unit 350 may generate, for example, a notification to solicit a service provider in charge of temporarily receiving the package L delivered by the unmanned mobile body outside the unmanned mobile body, loading the package L onto the unmanned mobile body, or temporarily receiving the package L loaded onto the unmanned mobile body.

[0116] In the above embodiment, an example has been described in which the service provider S is a gig worker who performs a one-off service, but the service provider S may be a specific person such as a family member or friend of the requester R, a manager of a takeoff and landing station for an unmanned mobile vehicle, or a neighborhood association leader. In this case, the storage unit 320 may receive information designating the specific person as a candidate for the service provider from an information processing terminal used by the requester R. Then, the candidate designation unit 340 may designate the specific person as a candidate for the service provider for the delivery of the package L to be delivered to the requester R.

[0117] In the above embodiment, an example was described in which a service provider S was recruited and delivery was made to the recipient via the service provider, but the recipient may ride as a passenger on the mixed cargo and passenger mobile body M2. Therefore, the recipient may be notified of the contents of the recruitment to the service provider S regarding the reception (reception method) of the above-mentioned recruitment to the service provider S to confirm whether the recipient can perform the content (i.e., a notification to confirm whether reception is possible in the mixed cargo and passenger mobile body M2, whether reception is possible from the mixed cargo and passenger mobile body M2, etc.) to the recipient's terminal, and if the recipient performs a confirmation operation indicating that the notification is possible, the recruitment to the service provider S may not be performed. The notification may be a notification to confirm the reception method selected by the delivery person D for the specified mixed cargo and passenger mobile body M2, or a notification that the recipient can select the reception method for the specified mixed cargo and passenger mobile body M2. Conversely, the delivery person's terminal may be notified of whether the delivery person D can handle the reception method specified by the recipient, either alone or in combination with the recruitment of the service provider S.

[0118] It is also possible to create a computer program for causing hardware such as the CPU, ROM, and RAM built into the server 30 to perform functions equivalent to those of the components of the server 30 described above. [Explanation of symbols]

[0119] 10 Delivery Person Terminal 20 Service provider terminal 30 Servers 50 Network 110 Communications Department 130 Control section 140 Operation display section 210 Communications Department 230 Control Unit 240 Operation display section 310 Communications Department 320 Storage section 330 Control Unit 340 Candidate Decision Department 350 Notification generator

Claims

1. A communication unit that notifies the recruitment of a service provider who is responsible for at least one of the following for the service provider terminal used by a candidate for a service provider: temporary receipt of a package outside the moving body that transports the package in a mixed passenger and cargo manner, delivery of the package to a delivery person or service provider inside the moving body, loading of the package into the moving body, delivery of the package inside the moving body, temporary receipt of the package inside the moving body, or temporary receipt of the package from the delivery person or service provider inside the moving body. An information processing system.

2. The information processing system further comprises a control unit that sets the candidate for the service provider as a service provider based on the fact that the candidate for the service provider has responded to the recruitment of the service provider, wherein the communication unit notifies the delivery person terminal used by the delivery person of setting information regarding the setting of the service provider. The information processing system according to claim 1.

3. The control unit generates instruction information, which is information for instructing the handling of the package by the delivery person, based on whether the candidate for the service provider has responded to the recruitment of the service provider, and the communication unit notifies the delivery person terminal of the instruction information. The information processing system according to claim 2.

4. The instruction information includes information for instructing the delivery person to board the moving body together with the package. The information processing system according to claim 3.

5. The instruction information includes information for instructing the delivery person to unload the package from the moving body. The information processing system according to claim 3.

6. The moving body is a moving body that operates at regular times, and the control unit determines the time when the service provider should provide the service based on the determination of the schedule of the moving body to which the package is to be delivered. The information processing system according to claim 2.

7. The moving body is a moving body that operates at regular times, and the communication unit receives information specifying the schedule of the moving body to which the package is to be delivered from the delivery person terminal. The information processing system according to claim 1.

8. The communication unit notifies the recruitment of the service provider who is responsible for the temporary receipt of the package outside the moving body and the delivery of the package while boarding the moving body. The information processing system according to claim 1.

9. The communication unit is responsible for temporarily receiving, outside the moving body, the goods delivered by the moving body, and notifies the recruitment of the service provider responsible for loading the goods onto the unmanned moving body after the delivery by the moving body. The information processing system according to claim 8.

10. The communication unit notifies the recruitment of the service provider who boards the moving body to temporarily receive the goods from the delivery person or service provider inside the moving body, or to temporarily receive the goods loaded on the moving body. The information processing system according to claim 1.

11. The communication unit notifies the recruitment of the service provider who is responsible for at least either temporarily receiving the goods from the delivery person inside the moving body or temporarily receiving the goods loaded on the moving body, to the service provider terminal used by the candidate service provider riding on the moving body. The information processing system according to claim 1.

12. The communication unit is responsible for at least either temporarily receiving the goods outside the moving body, temporarily receiving the goods from the delivery person inside the moving body, temporarily receiving the goods loaded on the moving body, or temporarily receiving the goods from the delivery person inside the moving body, and notifies the recruitment of the service provider who is responsible for unloading the goods from the moving body. The information processing system according to claim 1.

13. The communication unit is responsible for unloading the goods from the moving body, and notifies the recruitment of the service provider who is responsible for loading the goods onto the unmanned moving body. The information processing system according to claim 12.

14. A communication unit that notifies the recruitment of a service provider who is responsible for at least either temporarily receiving, outside the moving body, the goods delivered by the moving body that transports passengers and cargo, delivering the goods to the delivery person or service provider inside the moving body, loading the goods into the moving body, delivering the goods inside the moving body, temporarily receiving the goods inside the moving body, or temporarily receiving the goods from the delivery person or service provider inside the moving body, to the service provider terminal used by the candidate service provider. Information processing device.

15. Notifying, to a service provider terminal used by a candidate service provider, a recruitment of a service provider responsible for at least any one of temporary receipt outside the moving body of a package delivered by a moving body that transports passengers and cargo, delivery of the package to a delivery person or service provider within the moving body, loading of the package into the moving body, delivery of the package within the moving body, temporary receipt of the package within the moving body, or temporary receipt of the package from a delivery person or service provider within the moving body that is included in an information processing method executed by a computer.

16. A communication unit that notifies, to a service provider terminal used by a candidate service provider, a recruitment of a service provider responsible for at least any one of temporary receipt outside the moving body of a package delivered by a moving body that transports passengers and cargo, delivery of the package to a delivery person or service provider within the moving body, loading of the package into the moving body, delivery of the package within the moving body, temporary receipt of the package within the moving body, or temporary receipt of the package from a delivery person or service provider within the moving body is a program for causing it to function.

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