Report creation system

Abstract

To provide a report creation system which enables a reporter to instantly decide whether or not the reporter has reported a matter to be reported.SOLUTION: A portable terminal includes: camera means capable of capturing at least a photograph, a video, etc.; display means which displays information on whether or not processing is complete through reported data in such a fashion that the information is superimposed on a real space; communication means which can communicate with a management server; suitable input means for inputting a character, a voice, etc.; and control means for controlling the camera means, the display means, the communication means, and the input means. The control means, when a reporter reports with the portable terminal carried by the reporter, receives information on whether or not report completion information on a part reported in advance is present in the management server via the communication means and, when the report completion information is present, causes the report completion information to be displayed on the display means in such a fashion that the information is superimposed on the real space.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a report creation system for reporting the management status of an apartment building, a building, etc. [Background technology]

[0002] Traditionally, reports on the management status of real estate properties such as apartment complexes and buildings have been made on a regular basis by employees such as managers, concierges, security guards, and employees of the management company who manage the site.

[0003] Reports are made in the form of work reports prepared through daily patrols and security details, and in special report memos for malfunctions in buildings, apartment buildings, and other facilities that require reporting from time to time, such as a burned out light bulb, damage to the facility, troubles within the facility, and problems that require improvement, but as mentioned above, building and apartment management involves multiple companies, such as managers, concierges, security guards, and employees of the management company. Also, even if the same people work there, they are not always the same people every day, and generally shifts are arranged and different people take turns managing the facility.

[0004] Therefore, if people engaged in the management of buildings, condominiums, etc. are unable to determine whether or not a defect in a facility such as a building or condominium that requires reporting from time to time has already been reported, many people will continue to make the same reports, resulting in duplicate work and extremely poor work efficiency.

[0005] Patent Document 1 discloses a management system for facility management today that uploads photographic information of the facility management site to a management server and a database for managing the same. Although this allows the user to check the overall state of the site, it does not allow detailed reporting of items at reporting points within the facility.

[0006] In addition, as a site report that is the object of the present invention, it is possible to report location information within a facility by linking it to information photographed within the facility. For example, the technology disclosed in Patent Document 2 describes a technology that can grasp where employees and security guards are located. As a result, when a reporter reports a matter to be reported using photographs, etc., it is possible to confirm where the report was photographed.

[0007] Furthermore, in Patent Document 3, it is possible to accurately grasp the detailed location information of each site from a three-dimensional point cloud image. Although it is publicly known that the reporting location can be reported in detail with a photograph, when reporting a malfunction or problem in each facility, it is difficult to determine whether the malfunction or problem has already been reported, and it is necessary to take a photograph of the site, return to the management room or disaster prevention center, and then compile the report while checking past management files, which is troublesome and time-consuming work.

[0008] Furthermore, Patent Document 4 discloses a route guidance device, for example, a route guidance device for evacuation routes, and discloses an image display means 170 for displaying scenery images captured by a user, and an air tag display means for displaying air tags (augmented reality images) as information for guiding the evacuation route, superimposed on the scenery images. [Prior art documents] [Patent documents]

[0009] [Patent Document 1] Patent Publication No. 2022-105243 [Patent Document 2] Patent Publication No. 2006-338093 [Patent Document 3] Patent Publication No. 2022-109415 [Patent Document 4] Patent Publication No. 2015-224981 Summary of the Invention [Problem to be solved by the invention]

[0010] Therefore, the inventor attempted to make an agreement among, for example, the manager, concierge, security guard, and management company employees, etc., so that when a bulb burns out, damage to the facility, or other reportable event occurs, a piece of red tape will be affixed to the location to indicate that the issue has already been reported.

[0011] This allows a user to instantly decide whether to report a problem on-site, but this method is also incomplete because the red tape can come off or be torn off by a third party. It also creates an undesirable appearance inside the facility. In order to solve these problems, the present invention aims to provide a report creation system that allows site managers, concierges, security guards, employees of management companies, and other reporters to instantly decide whether something needs to be reported and whether it has already been reported. [Means for solving the problem]

[0012] In order to achieve the above-mentioned object, the report creation system of the present invention is a report creation system that determines the report items to be stored in a management server for each case via a mobile terminal carried by a reporter, regarding the property status of a real estate property such as a building or condominium, such as a burned out light bulb, damage to the facility, or trouble or problems requiring improvement within the facility. The mobile terminal is equipped with a camera means capable of taking at least one of photographs or videos, a display means for displaying information on whether or not processing has been completed with the reported data, superimposed on real space, a communication means capable of communicating with the management server, appropriate input means for text, voice, etc., and a control means for controlling the camera means, display means, communication means, and input means. When a reporter attempts to make a report using the mobile terminal carried by the reporter, this control means receives via the communication means whether or not reported information for the previously reported location (in the real space photographed by the camera means) exists on the management server, and if reported information exists, displays the reported information on the display means, superimposed on real space.

[0013] In addition, as claim 2, the mobile terminal has a means for detecting location information of the reporter, and the control means displays the reported data on the display means when the mobile terminal reaches a location that has already been reported.

[0014] Furthermore, in claim 3, the system is characterized in that it is configured with eyeglass-type AR glasses or MR glasses, which checks whether or not reported information of a previously reported location in the real space photographed by the camera means exists in the management server, receives the reported information via the communication means, and, if the reported information exists, displays the reported information on the display means by overlaying it on the real space. [Brief description of the drawings]

[0015] [Figure 1] FIG. 1 is a conceptual explanatory diagram of a report creation system according to the present invention. [Diagram 2] FIG. 2 is an explanatory diagram of a list of reported cases in the report creation system of the present invention. [Diagram 3] FIG. 2 is an explanatory diagram of the spatial display of a reported result by the report creation system of the present invention. [Figure 4] Security report format for the report creation system of the present invention. [Diagram 5] FIG. 2 is an explanatory diagram of an embodiment of a mobile terminal of the report creation system of the present invention. [Figure 6] FIG. 5 is an explanatory diagram of an example of report creation in FIG. 4. [Figure 7] Detailed report explanation diagram with photos of the reported cases in Figure 2. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0016] Hereinafter, an embodiment of the present invention will be described with reference to Fig. 1 to Fig. 7. Fig. 1 is a conceptual explanatory diagram of a report creation system 1 of the present invention, which is constructed in cooperation with a system management server 2 and a mobile terminal 3 carried by a reporter. The contents of the report mainly consist of the property status such as a bulb failure in a building or condominium, damage to the facility, trouble within the facility, or problems requiring improvement, but are reported in conjunction with location information such as the reporting location. A report creation system is then constructed that determines the report items to be stored in the management server for each case via the mobile terminal 3 carried by the reporter.

[0017] The information stored in this system management server 2 is connected via an internetwork 9 so that it can be checked at any time by the management association's terminal device 10, the terminal device 11 of the management company commissioned by the management association, and the terminal device 12 of the security company commissioned by the management company.

[0018] When a reporter such as a security guard, a management company, or a concierge finds a damaged area within the facility, a burned-out light bulb, or other items to report, the reporter can check whether the items have already been reported using the terminal devices 10, 11, and 12 described above. For example, as shown in FIG. 2, a list of reported cases 15 is displayed on the display device of the terminal devices 10, 11, and 12. Then, by pressing the photo button 16 (in the figure, specifying the photo button 16 for the second item in the list of reported cases 15, namely, a burned-out light bulb on March 20, 2022), the screen will transition to that shown in FIG. 7, where the burned-out light bulb (burned-out light) on the elevator floor can be confirmed.

[0019] The report creation system 1 of the present invention uses a mobile terminal 3 shown in Fig. 5 to enable more efficient report creation, and the mobile terminal 3 is composed of a camera means 4 capable of taking at least one of a photograph or a video, a display means 5 for displaying information on whether or not processing has been completed with at least reported data by superimposing it on real space, a communication means 6 capable of communicating with the management server 2, an appropriate input means 7 for inputting characters, voice, etc., and a control means 8 for controlling the camera means 4, the display means 5, the communication means 6, and the input means 7. 8a is a storage means for storing the photographic data and input / output data stored by the camera means 4 and the input means, as well as processing data.

[0020] On the management server 2 side, the information is managed as information that has already been reported, as shown in the reported case list in Fig. 2, but once processing is complete, it is temporarily removed from this list data and moved to a separate processed list. In other words, each time a report is made, this reported case list manages the reported but unprocessed items as a data list, and reporters such as security guards, management companies, or concierges always check and report on this latest reported case list when they wish to report a problem or accident.

[0021] This control means 8 is configured so that when a reporter attempts to make a report using the mobile terminal 3 carried by the reporter, if there is already reported information superimposed on the real space of a location that has been previously reported, the control means 8 receives the already reported information from the management server 2 and always displays the latest reported information on the display means.

[0022] As an embodiment, the mobile terminal 3 may have a means for detecting location information of a reporter, and the control means 8 may be configured to display the reported data on the display means 5 when the mobile terminal 3 reaches a location that has already been reported. In this case, the display means 5 may be configured to display the reported information in a space corresponding to the location.

[0023] In an ideal embodiment, the display means 5 is configured with glasses-type AR (augmented reality) glasses or MR (mixed reality) glasses. This can further improve operability. Specifically, in the real space photographed by the camera means 4, whether or not the reported information of the previously reported location exists in the management server 2 is received via the communication means 6, and if the reported information exists, the reported information is superimposed on the real space and displayed on the display means 5. For example, a caption such as "Reported (bulb out) 2022 / 03 / 20" in FIG. 1 and FIG. 3 is displayed. A system is configured with glasses-type AR or MR glasses. This allows you to instantly check whether or not the situation has been reported on the spot. If the situation has not yet been reported, you can obtain an image (photograph) on the spot and input it as report information on the spot using the input means.

[0024] Input is performed by voice selection of the reported case list shown in Figure 2, followed by the date and time (although the table only shows the date, time information is also captured in the background). The location, content and category are also input by voice, and photographs and video information are also input by input means 7 configured as a hand switch. In this way, it would be ideal for display means 5 to recognize the location and place displayed by camera means 4 and instantly display it when it recognizes a reported location.

[0025] Meanwhile, in security work, not only do reporters carry reports on the property status of real estate properties such as buildings and apartment complexes, such as burned out light bulbs, damage to the facilities, and troubles and problems requiring improvement within the facilities, but security reports in the format shown in Figure 4 are also submitted to the entrusted management company every day as part of routine work.

[0026] Security guards are usually stationed at disaster prevention centers or control rooms and are required to patrol at regular times or as needed. In addition, regular patrol duties involve patrolling based on a predetermined patrol route and preparing a report.

[0027] This report will also include information on the property's status, such as burned out light bulbs in buildings, apartments, and other real estate properties, damage to facilities, troubles within the facilities, and problems that require improvement.

[0028] As described above, in the present invention, when a reporter attempts to make a report using the mobile terminal carried by the reporter, if already-reported information exists in the real space photographed by the camera means and is superimposed on the real space of the location that has been previously reported, the already-reported information is received from the management server and displayed on the display means, so that if an unreported area has not yet been reported, a report can be created immediately, achieving efficient processing. [Explanation of symbols]

[0029] 1. Report writing system 2. Management server 3. Terminal device 4. Camera means 5...Display means 6. Means of communication 7. Input method 8. Control means 8a…Memory means 9. Internet network 10, 11, 12...Information terminal 15. List of reported cases 16...Photo and video viewing button 20. Security report 25...Reported

Claims

1. A report creation system that determines report items to be stored in a management server for each case via a mobile terminal carried by a reporter regarding the property status of real estate properties such as buildings and condominiums, such as broken light bulbs, damage to facilities, troubles within the facilities, and problems requiring improvement, The mobile terminal is provided with a camera means capable of taking at least one of photographs and images, a display means for displaying information on whether or not processing has been completed using reported data by superimposing it on real space, a communication means for communicating with the management server, an appropriate input means for inputting characters, voice, etc., and a control means for controlling the camera means, the display means, the communication means, and the input means; This report creation system is characterized in that, when a reporter attempts to make a report using the mobile terminal carried by the reporter, the control means receives via the communication means whether or not previously reported information for the reported area exists in the management server, and if previously reported information exists, displays the previously reported information on the display means by overlaying it on real space.

2. The report creation system of claim 1, characterized in that the mobile terminal has a means for detecting location information of the reporter, and the control means is configured to display the reported data on the display means when the mobile terminal reaches a location that has already been reported.

3. The report creation system according to claim 1 or 2, characterized in that the system is configured using eyeglass-type AR glasses or MR glasses, which checks whether or not reported information of previously reported locations in the real space photographed by the camera means exists in the management server, receives the reported information via the communication means, and, if reported information exists, displays the reported information on the display means by overlaying it on the real space.

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