Automatic service apparatus and management system

Abstract

To provide an automatic service apparatus capable of performing cashless settlement even when not connected to a network and starting after settlement.SOLUTION: A first automatic service apparatus 2 generates transaction identification information each time settlement is requested. The identification information is stored as transaction result information together with whether or not the first automatic service apparatus 2 is activated according to the settlement result. A two-dimensional code of a settlement request of a usage fee including identification information is displayed on the first automatic service apparatus 2, photographed, and obtained by a first user terminal 6. The first user terminal 6 requests settlement to a settlement GW server 9 based on the settlement request, and displays the settlement result of the requested settlement together with identification information. The first automatic service device 2 reads the accounting result and the identification information displayed on the first user terminal 6 and starts the first automatic service device 2 if it has not been started previously according to the identification information.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an automated service device and a management system for cashless payment of fees. [Background technology]

[0002] There is known an automatic service device that accepts currency through a deposit port, identifies the type of the currency, and sells goods or provides services according to the amount of the currency deposited. For example, a coin-operated laundry machine is known that has a deposit means for depositing coins and can wash and dry clothes by depositing a fee. Also, a coin laundry is known in which a plurality of such coin-operated laundry machines are installed in a store. There is a demand from users of coin laundry machines that allows payment of fees by other payment methods such as cashless payment instead of depositing coins, and the payment methods for the fees of the laundry machines are diversifying. For example, in a laundry machine that has an IC card reader / writer, the fee can be paid by electronic money stored in an IC card instead of cash.

[0003] In addition, the self-laundry system described in JP 2021-058685 A can pay for the laundry equipment by subtracting the usage fee from the charge balance of the electronic money stored in the server. When the charge is paid, a start command is output from the server to the laundry equipment, and the laundry equipment starts. The charge balance is managed by the server for each pre-registered user. The charge balance is charged by inputting the prepaid code written on the prepaid card purchased by the user. When the prepaid code is authenticated, the charge amount according to the prepaid card is added to the monetary data stored in the management server. In this way, an electronic money system that stores monetary data in the management server without using an IC card is known. In addition, a system in which the price when charging the monetary data managed by the management server is settled by credit card is also known. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent Publication No. 2021-058685 Summary of the Invention [Problem to be solved by the invention]

[0005] However, in the conventional technology, the laundry machine would not start unless the management server output a command to start the laundry machine after the fee was paid. Therefore, when using a cashless payment method using a server, the laundry machine could not be used unless it was connected to a network and to a management server that handles payment and management.

[0006] The present invention aims to provide an automated service device that allows cashless payment even when the device is not connected to a network, and allows a customer to receive a product or service after payment. [Means for solving the problem]

[0007] The automatic service device of the present invention has a deposit means for outputting a start-up signal based on receipt of a fee, and starts operating based on the output start-up signal, the deposit means having a display means for displaying payment request information to be acquired by a user terminal operated by a user receiving the provision of a service, an image reading means for acquiring payment result information displayed on the user terminal, a storage means, and a control means, the payment request information including transaction identification information for identifying a transaction and access destination information indicating a destination of a request for payment processing of the fee of the transaction identified by the transaction identification information, the payment result information including the transaction identification information and a payment result indicating a result of the payment processing of the fee of the transaction identified by the transaction identification information, the control means having control for causing the display means to display the payment request information each time payment of the fee is requested, and control for storing in the storage means transaction result information indicating whether or not the transaction identified by the transaction identification information has been established, in association with the transaction identification information included in the payment request information displayed on the display means, and The method further comprises the steps of: controlling the image reading means to acquire the payment result information displayed on the user terminal, the payment result information including the payment result of the payment process performed by a user terminal accessing the access destination for the fee of the transaction identified by the transaction identification information included in the payment request information; and, if the payment result of the payment result information acquired by the image reading means indicates that the fee has been paid, determining whether the transaction identification information included in the acquired payment result information is stored in the storage means and whether the transaction has been completed based on the transaction identification information included in the payment result information and the transaction identification information and the transaction result information stored in the storage means; outputting the start-up signal if the transaction identification information is stored in the storage means and the transaction has not been completed; not outputting the start-up signal if the transaction identification information is stored in the storage means and the transaction has been completed or not stored in the storage means; and controlling not to output the start-up signal if the transaction identification information indicates that the fee has not been paid.

[0008] The management system of the present invention is a management system comprising an automatic service machine having a deposit means for outputting an activation signal based on receipt of a fee and starting operation based on the output activation signal, and a relay server for managing the payment of the fee, wherein the automatic service machine has a display means for displaying an image, an image reading means for photographing an image, and a storage means, and causes the display means to display payment request information including transaction identification information for identifying a transaction and access destination information indicating the destination of a request for payment processing of the fee of the transaction identified by the transaction identification information each time payment of the fee is requested, and stores transaction result information indicating whether the transaction identified by the transaction identification information included in the displayed payment request information has been completed in association with the transaction identification information included in the displayed payment request information in the storage means, and the relay server performs a process of the payment processing performed by accessing the access destination by a user terminal that has acquired the payment request information displayed on the automatic service machine. a Web page including a two-dimensional code of payment result information including a payment result and the transaction identification information included in the payment request information is generated, and the automated service device acquires the two-dimensional code of the payment result information included in the Web page displayed on the user terminal by the image reading means, and if the payment result of the payment result information acquired by the image reading means indicates that the fee has been paid, determines whether the transaction identification information included in the acquired payment result information is stored in the storage means and whether the transaction has been completed based on the transaction identification information included in the payment result information and the transaction identification information and the transaction result information stored in the storage means, and outputs the start-up signal if the transaction identification information is stored in the storage means and the transaction has not been completed, does not output the start-up signal if the transaction identification information is stored in the storage means and the transaction has been completed or is not stored in the storage means, and does not output the start-up signal if it indicates that the fee has not been paid. Effect of the Invention

[0009] According to the present invention, even if the automated service device is not connected to a network, cashless payment is possible, and goods or services can be provided from the automated service device after payment. [Brief description of the drawings]

[0010] [Figure 1] FIG. 1 is a block diagram illustrating the configuration of the management system. [Diagram 2] FIG. 2 is a first flowchart illustrating the operation of the management system. [Diagram 3] FIG. 3 is a second flowchart illustrating a second example of the operation of the management system. [Figure 4] FIG. 4 is a third flowchart illustrating the operation of the management system. [Diagram 5] FIG. 5 is a fourth flowchart illustrating a third example of the operation of the management system. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0011] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. Each drawing is merely a schematic illustration to allow a sufficient understanding of the present invention, and the present invention is not limited to the illustrated examples.

[0012] As an example of the automatic service device, a laundry machine used in a coin laundry that is activated by paying a fee will be described. In addition to laundry machines, the automatic service device may be, for example, a massage machine, a game machine, a vending machine, an automatic payment machine, etc.

[0013] FIG. 1 is a block diagram illustrating the configuration of the management system.

[0014] The management system is connected to a relay server 8, a payment GW (gateway) server 9, a first user terminal 6, a second user terminal 7, and a second automated service device terminal 3 via a network 12 such as the Internet. A first payment server 10 and a second payment server 11 are connected to the payment GW server 9 via a dedicated network.

[0015] The first automatic service device 2 includes a first automatic service device terminal 1, and the first automatic service device terminal 1 is not connected to the network 12. The first automatic service device terminal 1 is built into the first automatic service device 2 and connected to the device control means 19. The second automatic service device terminal 3 and the second automatic service device 4 are connected, but are configured as separate entities. The first automatic service device terminal 1 may be built into the first automatic service device 2, or may be fixed or detachably attached to the outside of the housing or to a dedicated slot. It is also possible to attach an automatic service device terminal to an automatic service device equipped only with a monetary settlement means for settlement with cash, and it is preferable that the first automatic service device terminal 1 can be attached to the first automatic service device 2 later. By attaching the first automatic service device terminal 1, cashless settlement, which will be described later, is possible. Wiring between the devices can be connected via a connector. The first automatic service device terminal 1 and the first automatic service device 2 function as a single entity as will be described later, so the combination of the first automatic service device terminal 1 and the first automatic service device 2 can also be treated as an automatic service device.

[0016] The coin laundry store 5 indicated by the dashed dotted line is equipped with a first automatic service device 2 equipped with a first automatic service device terminal 1, and a second automatic service device 4 connected to a second automatic service device terminal 3. The first automatic service device 2 and the second automatic service device 4 are laundry machines capable of washing and drying clothes. The number of laundry machines installed in the coin laundry store 5 is not limited to two, and it is sufficient that there is one or more machines installed.

[0017] The first user terminal 6 and the second user terminal 7 are mobile terminals with communication functions operated by users of the laundry equipment, such as mobile phones, smartphones, notebook PCs, tablet PCs, etc. There are two users in the coin laundry store 5, one of whom operates the first user terminal 6 and the other operates the second user terminal 7.

[0018] Next, a description will be given of the first user terminal 6. Note that since the first user terminal 6 and the second user terminal 7 have the same configuration, a detailed description of the second user terminal 7 will be omitted.

[0019] The first user terminal 6 is a computer with a communication function operated by a user, such as a smartphone, a mobile phone, a notebook PC, or a tablet PC.

[0020] The first user terminal 6 comprises a first control means 22, a first storage means 23, a first image reading means 24, a first operation panel 27, and a first communication means 28. The first operation panel 27 comprises a first display means 25 and a first input means 26.

[0021] The first control means 22 controls the operation of the first user terminal 6. The first control means 22 includes a CPU (not shown), and controls various operations of the first user terminal 6 in accordance with a program stored in the first storage means 23. The first control means 22 also performs various calculations and can store the resulting information in the first storage means 23, and can also read information from the first storage means 23 and use it for various controls.

[0022] The first storage means 23 is controlled by the first control means 22. The first storage means 23 stores data such as set values ​​and input / output information in addition to programs, and also serves as a work area for CPU calculations.

[0023] The first image reading means 24 is controlled by the first control means 22. The first image reading means 24 is an electronic camera that reads an image and outputs image data, and the acquired image data is stored by the first storage means 23. The first control means 22 can also execute a program that analyzes the two-dimensional code stored in the first storage means 23 and extracts the data. The first control means 22 can analyze the image data of the two-dimensional code photographed by the first image reading means 24 and extract information contained in the two-dimensional code. The extracted information is stored in the first storage means 23 and used for various controls by the first control means 22.

[0024] The first operation panel 27 is controlled by the first control means 22. The first operation panel 27 is a device including a first display means 25 and a first input means 26, and is, for example, a touch panel device. The first display means 25 and the first input means 26 are controlled by the first control means 22. The first display means 25 displays characters and images. The first input means 26 can obtain the touched position and can input one button selected from a plurality of buttons, or characters and numbers. The first display means 25 may be a liquid crystal display device, and the first input means 26 may be a keyboard.

[0025] The first communication means 28 is controlled by the first control means 22. The first communication means 28 communicates with external devices, for example, the relay server 8 and the payment GW server 9, and transmits and receives data. It also communicates with the second automatic service device terminal 3, and transmits and receives data. The transmitted data and received data are stored in the first storage means 23, and are used for various controls of the first control means 22.

[0026] The first user terminal 6 can read the two-dimensional code displayed on the first automatic service device terminal 1, extract the access destination and the additional information from the acquired two-dimensional code, and access the extracted access destination with a part or all of the additional information. The access destination indicates the request destination for the payment process of the fee as the consideration for the provision of the service of the first automatic service device 2. By accessing the access destination, the first user terminal 6 can access a server that provides the payment process, which is the process of paying the fee cashlessly. The first user terminal 6 has a general-purpose web browser function that operates according to a program, and can access the URL of the access destination. The additional information includes, for example, transaction identification information that identifies the transaction to be paid and amount information of the fee to be paid, and the first user terminal 6 can request the access destination to make a payment. In addition, after accessing the access destination, the first user terminal 6 automatically transitions to the payment GW server 9, and the first user terminal 6 can access the payment GW server 9 without the user's intention, and can pay the usage fee of the first automatic service device 2. In addition, the first user terminal 6 can display a web page including the payment result managed by the relay server 8. The payment result displayed on the first user terminal 6 can be a two-dimensional code. This two-dimensional code includes transaction identification information for identifying the settled transaction. The additional information includes information related to the transaction, such as the transaction identification information, fee amount information, a device ID for identifying the automated service device providing the service, a store ID for identifying the store or a device terminal ID of the automated service device terminal that replaces the device ID, and date and time information for identifying the date and time of the transaction. The additional information is information stored in the terminal storage means 15 or the device storage means 20 and information generated or acquired by the terminal control means 13 in accordance with a program.

[0027] The first user terminal 6 is owned or managed by a user and is operated by the user who uses the first automated service device 2 or the second automated service device 4. The first user terminal 6 has a function of a web browser and can display and input data on web pages. The first user terminal 6 also has an analysis means that can read and analyze two-dimensional codes. There is no need to install a dedicated application for payment on the first user terminal 6. Since the special calculations required for payment are performed by the relay server 8, the first user terminal 6 can use a general-purpose application that can be used for other purposes. For example, a web page can be displayed using a web browser, data from the access destination can be input, and the data input on the displayed web page can be output to the access destination. By operating the first user terminal 6, the user can access the relay server 8 or the payment GW server 9 via the network 12, perform user authentication, display a web page, undergo payment processing, and display the result of payment. The user can pay the fee by logging in to the web page from the first user terminal 6 and performing various operations on the web page.

[0028] Next, the first automatic service device terminal 1 and the first automatic service device 2 will be described. Since the first automatic service device terminal 1 and the second automatic service device terminal 3 have the same configuration, a detailed description of the second automatic service device terminal 3 will be omitted. Since the first automatic service device terminal 1 and the first automatic service device 2 function as an integrated unit, the combination of the first automatic service device terminal 1 and the first automatic service device 2 can also be treated as an automatic service device. The second automatic service device 4 and the second automatic service device terminal 3 are shown as being treated as separate units.

[0029] The first automatic service device 2 is provided with a device control means 19, a device storage means 20, a service providing means 21, and a first automatic service device terminal 1.

[0030] The device control means 19 includes a CPU (not shown) and controls various operations of the first automatic service device 2 according to a program stored in the device storage means 20. The device control means 19 is connected to the terminal control means 13 of the first automatic service device terminal 1. The terminal control means 13 and the device control means 19 are connected by wiring via a connector (not shown) to transmit and receive signals. The device control means 19 transmits and receives data to and from the terminal control means 13. The device control means 19 can input commands output from the terminal control means 13 to start and stop operations and change operation modes. For example, the terminal control means 13 outputs a start signal to the device control means 19 in response to the payment of a fee. The start signal is a signal or information that triggers the device control means 19 to start the operation of the service providing means 21. The device control means 19 starts the operation of the service providing means 21 in response to the input of the start signal.

[0031] The device storage means 20 is controlled by the device control means 19. The device storage means 20 stores data such as set values ​​and input / output information in addition to programs, and also serves as a work area for CPU calculations.

[0032] The service providing means 21 is a device that provides a service controlled by the device control means 19. For example, the service providing means 21 is a laundry device that washes and dries clothes. The service providing means 21 may also be a device that provides goods, a device that provides massages, or the like.

[0033] The first automatic service device terminal 1 is equipped with a terminal control means 13, a terminal communication means 14, a terminal storage means 15, a terminal deposit means 16, a terminal image reading means 17, and a terminal operation panel 18.

[0034] The terminal control means 13 includes a CPU (not shown) and controls various operations of the first automatic service device terminal 1 according to a program stored in the terminal storage means 15. The terminal control means 13 is also connected to the device control means 19 of the first automatic service device 2. The device control means 19 and the terminal control means 13 can transmit and receive data to each other. The terminal control means 13 outputs commands to the device control means 19 and can control the first automatic service device 2, for example, to start and stop operations and change the operating mode. The terminal control means 13 can also obtain information such as operation information from the device control means 19.

[0035] The terminal storage means 15 is controlled by the terminal control means 13. The terminal storage means 15 stores data such as set values ​​and input / output information in addition to programs, and also serves as a work area for CPU calculations.

[0036] The terminal communication means 14 is controlled by the terminal control means 13. The terminal communication means 14 communicates with external devices, such as the relay server 8 and the payment GW server 9, and transmits and receives data. The transmitted data and received data are stored in the terminal storage means 15, and are used by the terminal control means 13 for various controls.

[0037] The terminal deposit means 16 is controlled by the terminal control means 13. The terminal deposit means 16 deposits money, identifies the denomination of the deposited money, and outputs the result to the terminal control means 13. The terminal control means 13 inputs the identification result of the deposited money and calculates the deposit amount. For example, when the deposit amount reaches a predetermined amount, the terminal control means 13 outputs an activation signal to start the operation of the first automatic service device 2. By controlling the terminal deposit means 16 by the terminal control means 13, a money payment means that settles the fee with cash can be configured. The terminal deposit means 16 may also settle with electronic money instead of money. The terminal deposit means 16 includes an IC card reader / writer, and can substitute for depositing the fee by deducting a predetermined amount of electronic money stored in the IC card. When the terminal control means 13 deducts a predetermined amount of electronic money, it outputs an activation signal to start the operation of the first automatic service device 2. The terminal deposit means 16 can be detachably attached to the first automatic service device terminal 1. In addition, the terminal money receiving means 16 can be detachably attached to the first automatic service device 2. The terminal money receiving means 16 and the first automatic service device 2 can be connected by wiring via a connector.

[0038] The terminal image reading means 17 is controlled by the terminal control means 13. The terminal image reading means 17 is an electronic camera that reads an image and outputs image data, and the acquired data is stored by the terminal storage means 15. The terminal control means 13 also includes a program that analyzes two-dimensional codes and extracts data, and is capable of analyzing the image data of the two-dimensional code acquired by the terminal image reading means 17 and extracting two-dimensional coded information. For example, the extracted information is data of characters and numbers in text format. The extracted information is stored in the terminal storage means 15 and used for various controls of the terminal control means 13.

[0039] The terminal operation panel 18 is controlled by the terminal control means 13. The terminal operation panel 18 is a device equipped with a display means and an input means, for example, a touch panel device. The terminal operation panel 18 is controlled by the terminal control means 13, and can display characters and images, obtain the touch position, press one button selected from multiple buttons, and input characters and numbers.

[0040] The first automatic service device 2 and the first automatic service device terminal 1 may be integrated or separate. Also, the device control means 19 and the terminal control means 13 may be integrated into one control means to control the integrated first automatic service device 2 and first automatic service device terminal 1. By depositing a fee through the terminal deposit means 16, the first automatic service device terminal 1 and the first automatic service device 2 can operate independently even if not connected to the network 12, and can provide services through the first automatic service device 2.

[0041] Furthermore, the terminal deposit means 16 may be connected to the device control means 19 and may be configured to be controlled by the device control means 19. In this case, the first automatic service device 2 can deposit the fee and start operation even if the first automatic service device terminal 1 is not connected. Various deposit means for the fee may be configured to be arranged in parallel. It may also be configured so that the fee can be settled and the device operation can be started using any of the deposit means. The deposit means may be selectively provided.

[0042] The configuration of the second automatic service device terminal 3 is similar to that of the first automatic service device terminal 1, so an explanation will be omitted, but the second automatic service device 4 corresponds to the device control means 19, device memory means 20, and service providing means 21 of the first automatic service device 2, and corresponds to these components of the first automatic service device 2 separated from each other.

[0043] The relay server 8 is a management server managed by the provider of the coin laundry store 5. The relay server 8 relays and manages the settlement process, which is the payment process for the fees for the automatic service devices installed in the coin laundry store 5. The relay server 8 has a control means (not shown) and performs various operations according to programs stored in advance. For example, the relay server 8 is also a web server accessed from the first user terminal 6, and operates according to web server software and setting data stored in a memory (not shown).

[0044] The relay server 8 stores information about the cashless payment and relays the payment. The relay server 8 manages the recipient information of the fee for the cashless payment executed by the first user terminal 6. When a cashless payment is requested, the recipient information is output from the relay server 8 to the payment GW server 9 along with the payment request. For each transaction in which a cashless payment is made, the relay server 8 stores information about the payment, such as transaction identification information for identifying the transaction, the amount of the fee, information about the service provided, the automated service device used, the result of the payment, the date and time of the transaction, and recipient information, as a transaction history, and is used for various controls. The administrator of the relay server 8 can grasp the status of the cashless payment at the coin laundry store 5 by checking the transaction history. For example, a computer operated by the administrator (not shown) is connected to the network 12, and the administrator's computer can request the relay server 8 for the period and the information to be obtained. In response to the request, the relay server 8 searches for the target information from the stored transaction history, and if a calculation such as a total value is required, performs the calculation and transmits the requested information to the computer operated by the administrator. The computer operated by the administrator can display various information acquired from the relay server 8 or can process the various information.

[0045] The relay server 8 also has a program that converts data into a two-dimensional code, and can execute this function. The image data of the generated two-dimensional code is embedded in a web page and displayed by a web browser on the client side. The two-dimensional code displayed on the web page is imaged and analyzed by another device.

[0046] A different payment server is connected to the payment GW server 9 for each payment provider. For example, a different payment server is arranged for each different credit card. By accessing the payment GW server 9, a user can select one server from a plurality of servers that provide payment means connected to the payment GW server 9 and make a payment by the payment means provided by the selected server. For example, the first payment server 10 is a payment server that makes a payment for a credit card provided by company A, and the second payment server 11 is a payment server that makes a payment for a credit card provided by company B. The payment server may also provide a two-dimensional code payment in addition to the credit card. The payment GW server 9 has a control means (not shown) and operates according to a program stored in advance. The payment GW server 9 has a Web server function and can be accessed by the first user terminal 6. The first user terminal 6 can input various information for payment from the displayed Web page, and the payment GW server 9 can obtain the information input by the first user terminal 6. The first payment server 10 has a control means (not shown) and operates according to a program stored in advance. The second payment server 11 has a control means (not shown) and operates according to a program stored in advance. When a payment request is made by the payment GW server 9, the first payment server 10 obtains information necessary for payment from the payment GW server 9, performs payment processing which is a fee payment process, and outputs the result to the payment GW server 9. When a payment request is made by the payment GW server 9, the second payment server 11 obtains information necessary for payment from the payment GW server 9, performs payment processing which is a fee payment process, and outputs the result to the payment GW server 9.

[0047] FIG. 2 is a first flowchart explaining the operation of the management system. The operation of each component of the management system shown in the block diagram of FIG. 1 will be explained using a flow chart. Here, an example will be explained in which a user operates the first user terminal 6 to pay the fee at the payment server via the payment GW server 9 connected to the network 12, the result is displayed on the first user terminal 6, and the first automatic service device terminal 1 photographs the payment result information displayed on the first user terminal 6, obtains the result of the payment, and operates the first automatic service device 2. In addition, since the first automatic service device terminal 1 is not connected to the network 12, it cannot receive a signal from the relay server 8 to start the first automatic service device 2.

[0048] First, in step S1, the terminal control means 13 of the first automatic service device terminal 1 starts processing the cashless payment. When the user operates the terminal operation panel 18 and selects the cashless payment button, the first automatic service device terminal 1 starts processing the cashless payment. A desired cashless payment is selected from multiple cashless payments, and the corresponding processing is executed. For example, the case where a credit card payment that is settled by the first payment server 10 is selected will be described below.

[0049] Next, in step S2, the first automatic service device terminal 1 generates transaction information and converts the generated transaction information into a two-dimensional code for displaying it on the terminal operation panel 18. The generated transaction information is stored in the terminal storage means 15, and when stored, the transaction result information is associated with and stored. The transaction result information is information for determining whether the transaction has been concluded, such as information indicating whether the payment has been completed and information indicating whether the first automatic service device 2 has been started. The transaction result information may be information indicating whether the payment has been completed and information indicating whether the first automatic service device 2 has been started, or either one of them, as long as it is possible to determine whether the transaction has been concluded. The transaction is concluded by receiving the fee and providing the service. At this time, the initial value of the information indicating whether the payment has been completed is information indicating that the payment has not been completed, and is updated to information indicating that the payment has been completed after the payment has been completed. Also, the initial value of the information indicating whether the first automatic service device 2 has been started is information indicating that it has not been started, and when a start-up signal for starting the first automatic service device 2 is output after the payment has been completed, it is updated to information indicating that it has been started. The output of the activation signal can be treated as the provision of the service, but preferably, the end of the washing or the normal operation of the device is detected and the information is stored. Although the accuracy is lower, the payment of the fee or the output of the activation signal, or both, can be treated as the completion of the transaction. The transaction information is additional information added to the access destination information, such as the URL (Uniform Resource Locator) of the web page accessed by the first user terminal 6, the amount information of the fee for the service provided by the first automatic service device 2, information identifying the selected cashless payment, identifiable transaction identification information identifying the current transaction, date and time information of the current transaction, device information identifying the service device to be used, information on the service to be provided, and a store ID identifying the store where the service device to be used is located. The transaction information is information necessary for the payment, and may be a part of these. The additional information may also include a password for identifying the transaction.The transaction identification information is a one-time code generated by the terminal control means 13, for example a unique number or character string. The password is a character string generated by the terminal control means 13. The device information is a unique number or character string that can identify the service device to be used, such as a device ID uniquely assigned to the first automatic service device 2, or a terminal ID uniquely assigned to the first automatic service device terminal 1 attached to the first automatic service device 2.

[0050] Next, in step S3, the first automatic service device terminal 1 displays the transaction information converted into the two-dimensional code on the terminal operation panel 18.

[0051] Next, the operation of the first user terminal 6 operated by the user will be described. In step S4, the first user terminal 6 uses the terminal image reading means 17 to capture an image of the two-dimensional code displayed on the terminal operation panel 18, and acquires image data of the two-dimensional code. The image data of the read two-dimensional code is analyzed by the terminal control means 13, and transaction information contained in the two-dimensional code is extracted. The extracted transaction information is stored in the first storage means 23 and used for control. For example, the transaction information includes information such as the access destination and the amount of the fee.

[0052] Next, in step S5, the first user terminal 6 adds additional information as a parameter to the access destination indicated by the URL in the extracted transaction information and accesses it. The additional information is information necessary for payment, such as fee amount information, transaction identification information, information on the selected cashless payment, and information on the service provided, which are included in the acquired transaction information. The first user terminal 6 outputs and passes at least the information necessary for payment, which is included in the transaction information, to the access destination. At this time, the transaction identification information and fee information necessary for payment, information on the selected cashless payment, and information on the service provided are output and passed to the access destination, and information entered after access is also passed as necessary.

[0053] Next, the operation of the relay server 8 will be described. In step S6, the relay server 8 is accessed from the first user terminal 6 and acquires the additional information. The relay server 8 generates a result display web page for displaying the payment result for each transaction identification information based on the additional information. This result display web page includes payment result information, which is the result of the payment, and the payment result information is displayed as a two-dimensional coded image. The relay server 8 acquires the payment result of the transaction after the payment process by the first payment server 10, and performs processing to add the acquired payment result to the result display web page as payment result information together with the transaction identification information that identifies the transaction. In addition, the relay server 8 accessed by the first user terminal 6 automatically transitions the access destination of the first user terminal 6 to the individual payment web page of the payment GW server 9 based on the acquired additional information. The first user terminal 6 can display the result display web page that displays the payment result. At this time, when requesting payment, the relay server 8 transmits to the payment GW server 9 in advance information required for displaying the payment details and the payment results on the first user terminal 6, such as additional information, information on the recipient of the cashless payment fee, the URL of the result display web page, and the access destination of the relay server 8. The user can obtain the two-dimensional code using the first user terminal 6 and access the access destination, and can automatically transition to the access destination without performing any special operation, and access the server that performs the payment processing of the fee. The relay server 8 can obtain various information input from the first user terminal 6, and can also extract information stored in advance and pass information required for payment from the relay server 8 to the payment GW server 9. The access destination of the first user terminal 6 is automatically transitioned to a web page according to the progress of the payment processing, which is the payment processing of the fee, such as a web page where the fee can be paid and a web page where the payment result can be known.

[0054] Next, the operation of the payment GW server 9 will be described. In step S7, the payment GW server 9 receives access from the first user terminal 6 based on the information obtained from the relay server 8, and outputs page data of a web page for individual payment to the first user terminal 6. In other words, the first user terminal 6 enters a state in which it has accessed the web page that is the destination of a fee payment request.

[0055] Next, the operation of the first user terminal 6 will be described. In step S8, the first user terminal 6 accesses the individual payment web page of the payment GW server 9, which settles the fee for using the first automatic service device 2 of the coin laundry store 5, and displays the web page. The web page displays the name of the laundry store, the equipment to be used, the services provided, and the fee. Furthermore, in the case of credit card payment, a field for inputting the credit card number, a field for inputting the credit card expiration date, and, if necessary, a field for inputting a security code, and a button for confirming that payment is to be made by credit card are displayed on the first user terminal 6.

[0056] Next, in step S9, the first user terminal 6 inputs information necessary for payment, such as the credit card number and expiration date, into input fields by the user, and when the confirmation button to make payment is touched, outputs the information entered into the input fields to the payment GW server 9 and also outputs a request for payment.

[0057] Next, the operation of the payment GW server 9 will be described. In step S10, the payment GW server 9 receives input information for payment and a payment request from the first user terminal 6, and based on the additional information acquired from the relay server 8, outputs information necessary for payment, such as the payer, payee, fee, etc., to the first payment server 10.

[0058] Next, the operation of the first payment server 10 will be described. In step S11, the first payment server 10 determines whether or not payment is possible based on the acquired payment information, and performs payment processing, which is a fee payment process. Settlement is a process of determining whether or not the fee amount is paid from the payment source to the payment destination, and transferring funds. Next, in step S12, the first payment server 10 outputs the result of the payment to the payment GW server 9.

[0059] Next, the operation of the payment GW server 9 will be described. In step S13, the payment GW server 9 outputs the result of the payment to the relay server 8 together with information identifying the settled transaction, such as transaction identification information or additional information. The result of the payment includes information indicating whether the payment has been made or not. Next, in step S15, the access destination of the first user terminal 6 is automatically redirected to the URL of the result display web page generated by the relay server 8 in step S6.

[0060] Next, the operation of the relay server 8 will be described. In step S14, the relay server 8 obtains information for identifying the result of the payment and the transaction, such as the transaction identification information or additional information, from the payment GW server 9, and generates payment result information. Furthermore, the relay server 8 generates payment result display information for displaying the payment result information on a Web page. That is, the payment result information is converted into a two-dimensional code for displaying it on a Web page. If the payment is successful, the payment result information includes information for identifying the transaction, such as the transaction identification information and result information indicating that the payment has been established. If the payment fails, the payment result information includes information for identifying the transaction, such as the transaction identification information and result information indicating that the payment has failed. The relay server 8 stores the transaction-related information in association with the transaction identification information of the additional information. The transaction-related information includes information related to the current transaction, such as the additional information, the payment result, and information indicating whether the first automatic service device 2 has been started, and the transaction-related information is stored in a searchable manner.

[0061] Next, in step S16, the relay server 8 adds payment result display information to the data of the payment result web page. If the payment is successful, image data of the two-dimensional code is included. The page data of the payment result web page is sent from the relay server 8 to the first user terminal 6 that is accessing the page.

[0062] Next, the operation of the first user terminal 6 will be described. In step S17, the first user terminal 6 transitions to a payment result web page to which payment result display information has been added, and acquires page data of the payment result web page for displaying the payment result. Next, in step S18, the acquired payment result web page is displayed by the web browser. If the payment is successful, the first user terminal 6 displays a two-dimensional code including the payment result and transaction identification information, and if the payment is unsuccessful, it displays the transaction identification information and the payment result. At least the transaction identification information is included in the two-dimensional code.

[0063] Next, the operation of the first automatic service device terminal 1 will be described. The first automatic service device terminal 1 performs a process to obtain the result of the payment. In step S19, the user moves the first display means 25 of the first user terminal 6 to the reading area of ​​the terminal image reading means 17. The first automatic service device terminal 1 reads the two-dimensional code of the payment result web page displayed on the first user terminal 6 by the terminal image reading means 17.

[0064] Next, in step S20, the first automatic service device terminal 1 analyzes the image of the read two-dimensional code and extracts information on the result of the payment, including the payment result and the transaction identification information. The first automatic service device terminal 1 extracts the transaction identification information from the two-dimensional code. The first automatic service device terminal 1 searches for the same transaction identification information as the transaction identification information extracted by the analysis of the two-dimensional code from among the transaction identification information stored in the terminal storage means 15. If there is no transaction identification information identical to the extracted transaction identification information, the first automatic service device terminal 1 does not output the start-up signal of the first automatic service device 2. If there is the same transaction identification information as the extracted transaction identification information and there is information indicating that the transaction has already been completed or that the first automatic service device 2 has been started in response to the payment, the first automatic service device terminal 1 does not output the start-up signal of the first automatic service device 2. If there is the same transaction identification information as the extracted transaction identification information and there is information indicating that the transaction has not yet been settled or that the first automatic service device 2 has not been started in response to the payment, the first automatic service device terminal 1 outputs the start-up signal of the first automatic service device 2. Then, the first automatic service device terminal 1 updates the transaction result information corresponding to the same transaction identification information as the extracted transaction identification information stored in the terminal storage means 15 to information indicating that the payment has been completed and that the first automatic service device 2 has been started. One transaction identification information allows payment and the automatic service device to be started only once, preventing fraudulent use such as multiple use. The payment result displayed on the first user terminal 6 and acquired by the first automatic service device terminal 1 is a two-dimensional code generated by the relay server 8, and there is no need to install a dedicated app on the first user terminal 6.

[0065] Next, the operation of the first automatic service device 2 will be described. In step S21, the first automatic service device 2 inputs a start-up signal from the first automatic service device terminal 1. When the first automatic service device 2 inputs the start-up signal, it operates the service providing means 21. For example, the operation of the first automatic service device 2 is controlled according to a program starting from the start-up signal, and the provision of a service is started. For example, the first automatic service device 2 starts washing.

[0066] Next, an operation of notifying the relay server 8 from the first automatic service device terminal 1 that the operation of the first automatic service device 2 has started will be described. The first automatic service device terminal 1 and the relay server 8 are not connected by the network 12.

[0067] In step S22, the first automatic service device terminal 1 converts information indicating that a start-up signal has been output to the first automatic service device 2, date and time information, transaction identification information at the time of payment, and access destination information into a two-dimensional code and displays it. The access destination is, for example, a result confirmation Web page managed by the relay server 8.

[0068] Next, in step S23, the first user terminal 6 acquires and analyzes the two-dimensional code displayed on the first automatic service device terminal 1, and extracts access destination information, transaction identification information, information indicating that the activation signal has been output, and date and time information.

[0069] Next, in step S24, the first user terminal 6 adds the transaction identification information, information indicating that a start signal has been output, and date and time information to the access destination, and then accesses the access destination.

[0070] Next, in step S25, the relay server 8 receives access from the first user terminal 6, analyzes the parameters, and adds information indicating that the first automatic service device 2 has been started and date and time information to the transaction-related information stored in association with the transaction identification information stored in the relay server 8. In addition, by adding the date and time information at the time of output to the information indicating that the start signal has been output, the relay server 8 can determine when the first automatic service device 2 was started and calculate when it will end. By storing in advance in the relay server 8 the operating time from when the first automatic service device 2 is started to when it is ended, the relay server 8 can calculate the end time from the start time and the operating time. The relay server 8 can store the operating time for each mode of the automatic service device and each usage fee. The relay server 8 can record the operating status for each automatic service device and publish the operating status for each automatic service device on a Web page. The relay server 8 stores information regarding the start of operation of the first automated service device 2, the amount of the payment, and the date and time, and can display an electronic receipt on the first user terminal currently accessing it, and can convert it into a file in a specified format, such as an image file or PDF, and allow it to be downloaded. The user can obtain the receipt by downloading it to the first user terminal 6 that he or she manages.

[0071] Also, the first user terminal 6 accesses the access destination and displays a Web page, but a field for inputting an email address is provided, and the user inputs the email address, which is then passed to the relay server 8. When an email address is input, the relay server 8 sends a notification of the end of the service to the input email address at the calculated end time of the first automatic service device 2, or a predetermined time before the end time. For example, the predetermined time can be set to any time, such as 10 minutes before the end, or it may be set to a time, or it may be set so that the notification can be sent at the time of acceptance. In this case, an electronic receipt can be attached to the notification. The user can receive the end notification even if the first automatic service device terminal 1 and the first automatic service device 2 are not connected to the network.

[0072] In this management system, the first user terminal 6 does not need to operate a dedicated application, and by using a general-purpose web browser, it is possible to settle fees for automatic service devices not connected to the network 12, start up the automatic service devices, and provide various services. In this management system, it is possible to easily settle payments and start up devices without developing a dedicated application for each model or OS of the first user terminal 6, and it is also possible to prevent fraudulent use by reusing two-dimensional codes, etc.

[0073] FIG. 3 is a second flowchart explaining a second example of the operation of the management system. The operation of each component of the management system shown in the block diagram of FIG. 1 will be explained using a flow chart. The explanation here is an example in which the terminal communication means 14 of the first automatic service device terminal 1 is connected to the network 12, and an example is explained in which a user operates the first user terminal 6 to pay the fee at the first payment server 10 via the payment GW server 9 connected to the network 12, and the first automatic service device terminal 1 obtains the payment result from the relay server 8 and operates the first automatic service device 2. Automatic service device terminals connected to the network 12 and automatic service device terminals not connected to the network 12 can be mixed in the coin laundry store 5.

[0074] First, in step S31, the terminal control means 13 of the first automatic service device terminal 1 starts processing of cashless payment. When the terminal operation panel 18 is operated by the user and the cashless payment button is selected, the first automatic service device terminal 1 starts processing of cashless payment. A case where a desired cashless payment is selected from a plurality of cashless payments, for example, a credit card payment to be settled by the first payment server 10 is selected will be described below. The first automatic service device terminal 1 checks whether communication with the relay server 8 is possible, and if it is detected that it is possible, outputs to the relay server 8 that a credit card payment to be settled by the first payment server 10 has been requested. The first automatic service device terminal 1 generates and stores transaction identification information that identifies the transaction. The payment request includes payment request information such as the amount of the fee, a device ID that identifies the first automatic service device 2 or the first automatic service device terminal 1, information on the service to be provided, information that identifies the selected payment, transaction identification information, and date and time information. If the first automatic service device terminal 1 detects that it cannot communicate with the relay server 8, it can provide the service after confirming the payment by the process shown in the flowchart of FIG.

[0075] Next, in step S32, when a payment is requested, the relay server 8 generates a payment web page for each transaction identification information based on the payment request information including the acquired transaction identification information. The payment web page is accessed by the first user terminal 6. The payment web page automatically redirects the access destination of the first user terminal 6 to the payment GW server 9, and can pass to the payment GW server 9 information required for payment, such as information on the party receiving the fee managed by the relay server 8, for example, payee information corresponding to the selected cashless payment, and payment request information.

[0076] In addition, the relay server 8 generates a result display web page for displaying the payment result corresponding to the payment request. The payment result is acquired after the payment process, and the acquired information on the payment result is added to the result display web page.

[0077] Next, in step S33, the relay server 8 generates transaction information based on the payment request information including the transaction identification information and the URL of the payment web page. The relay server 8 converts the transaction information into a two-dimensional code to be displayed on the terminal operation panel 18, and outputs it to the first automatic service device terminal 1. The generated transaction information is stored in the relay server 8. The transaction information is additional information added to the URL as parameters, such as access destination information indicated by the URL to access the first user terminal 6, fee information which is the price of the service provided by the first automatic service device 2, information to identify the selected cashless payment, identifiable transaction identification information to identify the current transaction, date and time information of the current transaction, device information to identify the service device to be used, and store ID to identify the store where the service device to be used is located, and is information necessary for payment. The transaction identification information is a one-time code generated for each transaction, for example, a unique number or character string. The device information is a unique number or character string that can identify the service device to be used, such as a device ID uniquely assigned to the first automatic service device 2 and a terminal ID uniquely assigned to the first automatic service device terminal 1 attached to the first automatic service device 2.

[0078] Next, in step S34, the first automatic service device terminal 1 displays the transaction information converted into the two-dimensional code on the terminal operation panel 18.

[0079] Next, in step S35, the first user terminal 6 captures an image of the two-dimensional code displayed on the terminal operation panel 18 by the terminal image reading means 17, and acquires image data of the two-dimensional code. The image data of the read two-dimensional code is analyzed by the terminal control means 13, and transaction information is extracted. The extracted transaction information is stored in the first storage means 23 and used for control.

[0080] Next, in step S36, the first user terminal 6 adds additional information and accesses the access destination indicated by the URL in the extracted transaction information.

[0081] Next, in step S37, the payment web page managed by the relay server 8 is accessed from the first user terminal 6. The relay server 8 automatically redirects the access destination of the first user terminal 6 to the individual payment web page of the payment GW server 9 according to the cashless payment selected by the user from the acquired additional information. The relay server 8 passes to the payment GW server 9 information necessary for payment, such as the additional information, recipient information of the cashless payment fee, and the URL of the result display web page.

[0082] Next, in step S38, the payment GW server 9 receives access from the first user terminal 6 based on the information from the relay server 8, and outputs page data of a Web page for individual payment to the first user terminal 6.

[0083] Next, in step S39, the first user terminal 6 displays the individual payment web page of the payment GW server 9 for settling the fee as consideration for using the first automatic service device 2 of the coin laundry store 5. That is, the first user terminal 6 accesses the individual payment web page of the payment GW server 9. The name of the laundry store, the equipment to be used, the fee, and the services to be provided are displayed. In the case of credit card payment, a field for inputting the credit card number, a field for inputting the credit card expiration date, and, if necessary, a field for inputting a security code, and a button for confirming that payment is to be made by credit card are displayed.

[0084] Next, in step S40, the user operates the first user terminal 6 to enter information necessary for payment, such as number and date, into input fields, and when the confirmation button for payment is touched, the information entered into the input fields is output to the payment GW server 9 and a request for payment is made.

[0085] Next, in step S41, the payment GW server 9 receives input information for payment and a payment request from the first user terminal 6, and based on that and the transaction information obtained from the relay server 8, outputs information necessary for payment, such as the payer, payee, and fee, to the first payment server 10.

[0086] Next, in step S42, the first payment server 10 judges whether or not the payment is possible based on the acquired payment information, and performs a payment process, which is a payment process of the fee. The payment process is a process of judging whether or not the fee amount is paid from the payment source to the payment destination, and a process of transferring funds.

[0087] Next, in step S43, the first payment server 10 outputs the result of the payment to the payment GW server 9.

[0088] Next, in step S44, the payment GW server 9 outputs the result of the payment to the relay server 8 together with the transaction information of the settled transaction. The result of the payment includes information indicating whether the payment has been made or not. At the same time, the access destination of the first user terminal 6 is changed to a web page that displays the result of the payment, and the result of the payment is notified to the user.

[0089] Next, in step S45, the relay server 8 that has received the settlement result outputs, if the settlement is successful, an output instruction for an activation signal to start the operation of the first automatic service device 2, information indicating the success of the settlement, and the transaction identification information to the first automatic service device terminal 1 that has requested the settlement based on the transaction information. If the settlement is unsuccessful, it outputs information indicating the failure of the settlement and the transaction identification information to the first automatic service device terminal 1 that has requested the settlement based on the transaction information.

[0090] Next, in step S46, the first user terminal 6 transitions to a web page that displays the result of the payment, and the result of the payment is displayed on the display screen, allowing the user to confirm the result.

[0091] Next, in step S47, the first automatic service device terminal 1, which has received the settlement result, compares the generated transaction identification information with the received transaction identification information if the settlement is successful, and if they match, accepts an instruction to output an activation signal to start the operation of the first automatic service device 2 and information indicating the success of the settlement, and outputs an activation signal to the first automatic service device 2 based on the input information. If they do not match, it does not accept the instruction to output an activation signal to start the operation of the first automatic service device 2 and information indicating the success of the settlement, and does not output an activation signal to the first automatic service device 2. If the settlement is unsuccessful or if the transaction identification information does not match, it proceeds to the next step.

[0092] Next, in step S48, the first automatic service device terminal 1 displays the result of the payment. If the payment is successful, the first automatic service device terminal 1 displays a message indicating that the payment is successful and that the operation of the first automatic service device 2 will commence. If the payment is unsuccessful, the first automatic service device terminal 1 displays a message indicating that the payment has failed.

[0093] Next, in step S49, the first automatic service device 2 that has received the start signal operates the service providing means 21. For example, the first automatic service device 2 is controlled in operation according to a program starting from the start signal, and starts washing.

[0094] FIG. 4 is a third flowchart for explaining the operation of the management system. This is a flowchart for explaining the process of displaying the payment result again when the two-dimensional code of the payment result displayed on the first user terminal 6 is cleared for some reason before being read by the first automatic service device terminal 1. For example, if the user accidentally closes the general-purpose Web browser software of the first user terminal 6, the payment result cannot be handed over to the first automatic service device terminal 1. If the user does not obtain the payment result again, he or she will not be able to receive the service even though he or she has paid the fee. Therefore, the first user terminal 6 is made to be able to obtain the payment result again. For example, the operation of the first user terminal 6 to obtain the payment result again when the user accidentally clears the display of the first user terminal 6 between the processes of steps S18 and S19 described in FIG. 2 will be explained.

[0095] In step S51, the access destination displayed on the first automatic service device terminal 1 in step S3 of Fig. 2 continues to be displayed. The display of the two-dimensional code including the access destination continues for a predetermined time, for example, five minutes, after the button is selected in step S1 of Fig. 2, or until the start of operation of the first automatic service device 2 is instructed in step S20. The access destination is a web page managed by the relay server 8. This two-dimensional code includes transaction information. A button to redisplay the access destination may be displayed on the first automatic service device terminal 1, and the access destination may be redisplayed when the redisplay button is selected.

[0096] Next, in step S52, the first user terminal 6 acquires a two-dimensional code including the access destination. The first user terminal 6 reads the displayed two-dimensional code with the first image reading means 24, analyzes the two-dimensional code with the first control means 22, extracts the access destination information, and re-accesses the access destination indicated by the access destination information. When re-accessing, at least transaction identification information is added so that it is possible to determine which transaction the re-access relates to.

[0097] Next, in step S54, the relay server 8 that has been re-accessed searches for information related to the acquired transaction identification information from among the transaction-related information stored in the relay server 8, and determines whether or not the payment has been made. If the payment has been made, the relay server 8 proceeds to step S55, and if the payment has not been made, the relay server 8 proceeds to step S6 in Fig. 2. If the payment has not been made, the relay server 8 proceeds to processing for a new payment.

[0098] Next, in step S55, the relay server 8 extracts the payment result related to the specified transaction identification information from the stored transaction-related information, and generates payment result display information and a payment result web page, similar to step S14 in FIG. 2.

[0099] Next, in step S56, the relay server 8 adds the payment result to the payment result web page including the generated payment result display information. If the payment is successful, the image data of the two-dimensional code is included. The first user terminal 6 is automatically redirected to the payment result web page generated by the relay server 8, which redisplays the payment result.

[0100] Next, in step S57, the first user terminal 6 displays a payment result web page re-displaying the payment result using a general-purpose web browser. If the payment is successful, a two-dimensional code including transaction identification information is displayed on the first user terminal 6. The user can have the first automatic service device terminal 1 read the re-acquired payment result as in step S19 of FIG. 2, and start up the first automatic service device 2. Even if the display on the first user terminal 6 is cleared, the two-dimensional code of the payment result can be re-displayed.

[0101] As another example, after accessing the destination in step S5 of Fig. 2, a web page for inputting the email address of the notification recipient may be automatically transitioned to, where the email address of the notification recipient may be input, and the relay server 8 may obtain the email address of the notification recipient associated with the transaction identification information. Image data in which the payment result has been converted into a two-dimensional code may be sent to this email address of the notification recipient together with the transaction identification information. After the email address of the notification recipient has been input, the process proceeds to step S6 of Fig. 2. Information equivalent to the web page displaying the payment result may be sent to an email address managed by the user.

[0102] FIG. 5 is a fourth flowchart for explaining a third example of the operation of the management system. The operation of each component of the management system shown in the block diagram of FIG. 1 will be explained using a flow chart. The operation will be explained when a payment is made by the first user terminal 6, but the first automatic service device terminal 1 is not notified of the payment result, and the first automatic service device 2 is not started, and another user starts processing a cashless payment by the first automatic service device terminal 1 in order to newly use the first automatic service device 2. The explanation here is an example in which the terminal communication means 14 of the first automatic service device terminal 1 is not connected to the network 12. An example will be explained in which a user operates the first user terminal 6 to pay the fee at the payment server via the payment GW server 9 connected to the network 12, and the first automatic service device terminal 1 photographs the payment result information displayed on the first user terminal 6, obtains the result of the payment, and operates the first automatic service device 2.

[0103] First, in step S61, the terminal control means 13 of the first automatic service device terminal 1 starts processing the cashless payment. When the user operates the terminal operation panel 18 and selects the cashless payment button, the first automatic service device terminal 1 starts processing the cashless payment. A desired cashless payment is selected from a plurality of cashless payments. For example, the case where a credit card payment that is settled by the first payment server 10 is selected will be described below.

[0104] Next, in step S62, the first automatic service device terminal 1 generates transaction information and converts the generated transaction information into a two-dimensional code for displaying it on the terminal operation panel 18. The generated transaction information is stored in the terminal storage means 15, and when stored, the transaction result information is associated with and stored. The transaction result information is information for determining whether the transaction has been concluded, such as information indicating whether the payment has been completed and information indicating whether the first automatic service device 2 has been started. The transaction result information may be information indicating whether the payment has been completed and information indicating whether the first automatic service device 2 has been started, or either one of them, as long as it is possible to determine whether the transaction has been concluded. The transaction is concluded by receiving the fee and providing the service. At this time, the initial value of the information indicating whether the payment has been completed is information indicating that the payment has not been completed, and is updated to information indicating that the payment has been completed after the payment has been completed. Also, the initial value of the information indicating whether the first automatic service device 2 has been started is information indicating that it has not been started, and when a start-up signal for starting the first automatic service device 2 is output after the payment has been completed, it is updated to information indicating that it has been started. The transaction information includes the URL (Uniform Resource Locator) of the Web page accessed by the first user terminal 6, the amount information of the fee for the service provided by the first automatic service device 2, information for identifying the selected cashless payment, identifiable transaction identification information for identifying the current transaction, date and time information of the current transaction, device information for identifying the service device to be used, information on the service provided, additional information added to the access destination information such as a store ID for identifying the store where the service device to be used is located, and past transaction information consisting of transaction identification information and transaction result information after the previous transaction in which the first automatic service device 2 was started after the previous payment was made. The transaction information is information necessary for payment, and may be a part of these, but the past transaction information is essential. The additional information may also include a password for identifying the transaction. The transaction identification information is a one-time code generated by the terminal control means 13, for example, a unique number or character string. The password is a character string generated by the terminal control means 13.The device information is a unique number or character string that can identify the service device being used, such as a device ID uniquely assigned to the first automatic service device 2, or a terminal ID uniquely assigned to the first automatic service device terminal 1 attached to the first automatic service device 2.

[0105] Next, in step S63, the first automatic service device terminal 1 displays on the terminal operation panel 18 the transaction information including the past transaction information converted into a two-dimensional code.

[0106] Next, the operation of the first user terminal 6 operated by the user will be described. In step S64, the first user terminal 6 uses the terminal image reading means 17 to capture an image of the two-dimensional code displayed on the terminal operation panel 18, and acquires image data of the two-dimensional code. The image data of the read two-dimensional code is analyzed by the terminal control means 13, and transaction information is extracted. The extracted transaction information is stored in the first storage means 23 and used for control. For example, the transaction information includes information such as the access destination, the amount of the fee, and past transaction information.

[0107] Next, in step S65, the first user terminal 6 adds additional information as a parameter to the access destination indicated by the URL in the extracted transaction information and accesses it. The access destination is the relay server 8. The additional information is information necessary for payment, such as fee amount information, transaction identification information, past transaction information, selected cashless payment information, and information on the service provided, which are included in the acquired transaction information. The first user terminal 6 outputs and passes at least the information necessary for payment, which is included in the transaction information, to the access destination. At this time, the transaction identification information, past transaction information, fee information, selected cashless payment information, and information on the service provided, which are necessary for payment, are output and passed to the access destination, and information entered after access is also passed as necessary.

[0108] Next, in step S66, the relay server 8 determines whether or not there have been any transactions in which the first automatic service device terminal 1 has made a payment but has not started up the first automatic service device 2 since the previous transaction in which payment was made and the first automatic service device 2 was started up, based on the transaction information acquired from the first user terminal 6 and the transaction-related information stored in association with the transaction identification information in step S14, and extracts the target transactions. If there have been any transactions in which payment has been made but the first automatic service device 2 has not been started up, the process proceeds to step S67, and if not, the process proceeds to step S6.

[0109] Next, in step S67, since the first automatic service machine 2 could not be started for some reason after the payment, and a payment request for the next service was made in this state, it is determined that the transaction in which the payment was made but the first automatic service machine 2 was not started has been canceled, and a process to cancel the credit card payment is performed. The fact that the payment has been canceled is stored in the transaction-related information stored in association with the transaction identification information. Then, the process proceeds to step S6.

[0110] The process from step S6 onwards is the same as that in the flowchart explained in Fig. 2. By including past transaction information when making a payment request, the relay server 8 can confirm the payment status of the transaction, and can also identify transactions in which payment has been made but no service has been provided, and can cancel the payment of the transaction. [Explanation of symbols]

[0111] 1. First automatic service equipment terminal 2. First automatic service device 3. Second automatic service equipment terminal 4. Second automatic service device 5 Coin laundry stores 6. First user terminal 7 Secondary user terminal 8. Relay Server 9. Payment Gateway Server 10 First payment server 11 Second payment server 12 Network 13 Terminal control means 14 Terminal communication means 15 Terminal storage means 16 Terminal deposit method 17 Terminal image reading means 18 Terminal operation panel 19 Device Control Means 20 Device storage means 21 Means of service provision 22 First control means 23 First storage means 24 First image reading means 25 First display means 26 First input means 27 First Operation Panel 28 First means of communication

Claims

1. An automatic service device having a payment means for outputting a start signal based on receipt of a fee, the automatic service device starting an operation based on the output start signal, The deposit means is a display means for displaying payment request information acquired by a user terminal operated by a user receiving the service; An image reading means for acquiring payment result information displayed on the user terminal; A storage means; A control means, The settlement request information includes transaction identification information for identifying a transaction, and access destination information indicating a destination of a request for settlement processing of the fee for the transaction identified by the transaction identification information, The payment result information includes the transaction identification information and a payment result indicating a result of the payment process of the fee of the transaction identified by the transaction identification information, The control means Control for displaying the payment request information on the display means every time the payment of the fee is requested; a control for storing, in the storage means, transaction result information indicating whether or not the transaction identified by the transaction identification information has been concluded, in association with the transaction identification information included in the settlement request information displayed on the display means; a control for acquiring, by the image reading means, the payment result information displayed on the user terminal, the payment result including the payment result of the payment process performed by the user terminal acquiring the payment request information displayed on the display means by accessing the access destination for the fee of the transaction identified by the transaction identification information included in the payment request information; and when the payment result of the payment result information acquired by the image reading means indicates that the fee has been paid, determining whether or not the transaction identification information included in the acquired payment result information is stored in the storage means and whether or not the transaction has been completed, based on the transaction identification information included in the payment result information and the transaction identification information and the transaction result information stored in the storage means, outputting the start-up signal if the transaction identification information is stored in the storage means and the transaction has not been completed, not outputting the start-up signal if the transaction identification information is stored in the storage means and the transaction has been completed or if it is not stored in the storage means, and not outputting the start-up signal if it indicates that the fee has not been paid. An automatic service device comprising:

2. 2. The automated service device according to claim 1, wherein the transaction result information is information indicating whether or not the fee for the transaction identified by the transaction identification information has been settled.

3. 2. The automatic service device according to claim 1, wherein the transaction result information is information indicating whether the activation signal has been output.

4. 4. The automatic service device according to claim 3, wherein, when the start signal is output, the transaction result information corresponding to the transaction identification information stored in the storage means is updated.

5. 2. The automatic service apparatus according to claim 1, wherein the payment request information displayed on the display means and the payment result information displayed on the user terminal are two-dimensional codes.

6. The automatic service device according to any one of claims 1 to 5, characterized in that the deposit means is detachably attached to the automatic service device, which is equipped with a currency payment means for paying the fee by depositing currency and outputting the activation signal.

7. A management system comprising: an automatic service device having a payment means for outputting a start signal based on receipt of a fee, the automatic service device starting an operation based on the output start signal; and a relay server for managing the settlement of the fee, the automated service device has a display means for displaying an image, an image reading means for photographing an image, and a storage means, and causes the display means to display payment request information including transaction identification information for identifying a transaction and access destination information indicating a destination for requesting payment processing of the fee for the transaction identified by the transaction identification information each time payment of the fee is requested, and stores in the storage means transaction result information indicating whether the transaction identified by the transaction identification information included in the displayed payment request information has been completed in association with the transaction identification information included in the displayed payment request information, the relay server generates a Web page including a two-dimensional code of payment result information including a payment result of the payment process performed by a user terminal that has acquired the payment request information displayed on the automated service device and that has accessed the access destination to pay the fee for the transaction identified by the transaction identification information included in the payment request information, and the transaction identification information included in the payment request information; a management system in which the automatic service device acquires, by the image reading means, a two-dimensional code of the payment result information included in the Web page displayed on the user terminal, and if the payment result of the payment result information acquired by the image reading means indicates that the fee has been paid, determines whether the transaction identification information included in the acquired payment result information is stored in the storage means and whether the transaction has been completed based on the transaction identification information included in the payment result information and the transaction identification information and the transaction result information stored in the storage means, and outputs the start-up signal if the transaction identification information is stored in the storage means and the transaction has not been completed, does not output the start-up signal if the transaction identification information is stored in the storage means and the transaction has been completed or is not stored in the storage means, and does not output the start-up signal if it indicates that the fee has not been paid.

8. The automated service machine displays the payment request information including the transaction identification information and the transaction result information after the previous transaction when the automated service machine was started, the access destination is the relay server, The management system described in claim 7, characterized in that the relay server is accessed by the user terminal that has acquired the payment request information displayed on the automated service device, and adds the transaction identification information and the transaction result information since the previous transaction to the access destination, and extracts the transactions for which payment has been made but the automated service device has not been started based on the acquired transaction identification information and the transaction result information since the previous transaction.

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