Information processing system, information processing method and program

Abstract

To provide an information processing system, an information processing method and a program that enable a user subjected to notification, in particular, a call destination to promptly respond.SOLUTION: In an information processing system that executes a bidirectional communication of call relevant data between a plurality of terminal devices in an individual region associated with an access code, a management server generates the individual region associated with the access code, associates the identification information of each accessing user terminal with the individual region in response to an access from each user terminal to the access code, enables the bidirectional communication of the call relevant data between users in the individual region, and transmits, to the user terminal subjected to notification, a notification representing that an access is made in response to the access to the access code.SELECTED DRAWING: Figure 8

Description

[Technical field]

[0001] The present disclosure relates to an information processing system, an information processing method, and a program. [Background technology]

[0002] 2. Description of the Related Art Conventionally, there has been known a technique that enables online meetings and the like by two-way communication of video and audio in real time via a communication line such as the Internet (see Patent Document 1).

[0003] In such technology, as shown in Patent Document 1, for example, participants access (connect) a conference URL that has been provided in advance from their terminal, and join an individual area having a specific conference ID generated on the server, enabling real-time two-way communication between participants in the individual area. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2020-198078 A Summary of the Invention [Problem to be solved by the invention]

[0005] However, in the case of the technology shown in Patent Document 1, the date and time of the call is generally specified in advance, but when a call request is made unexpectedly via an access code such as a URL, the notified user at the other end of the call may not always be able to respond promptly.

[0006] Therefore, in the present disclosure, an information processing system, an information processing method, and a program that enable a prompt response, particularly to a notification target user at the call destination, will be described. [Means for solving the problem]

[0007] An information processing system in one aspect of the present disclosure is an information processing system that performs two-way communication of call-related data in an individual area linked to an access code between multiple terminal devices, and includes an individual area management unit that generates the individual area linked to the access code, and in response to access to the access code from each terminal device, links identification information of each user who has accessed the access code to the individual area, thereby enabling the two-way communication between users in the individual area, and in response to the access to the access code, sends a notification to the user to be notified indicating that access has been made. Effect of the Invention

[0008] According to the present disclosure, it is possible to provide an information processing system, an information processing method, and a program that enable a prompt response, particularly to a notified user at the call destination. [Brief description of the drawings]

[0009] [Figure 1] 1 is a block diagram illustrating an information processing system according to an embodiment of the present disclosure. [Diagram 2] FIG. 2 is a diagram illustrating a hardware configuration of a management server 100 in FIG. [Diagram 3] 3 is a block diagram illustrating the functions of a storage unit 120 and a control unit 130 of FIG. 2. [Figure 4] FIG. 2 is a diagram illustrating a hardware configuration of a user terminal device 200 in FIG. [Diagram 5] 5 is a block diagram illustrating the functions of a control unit 230 in FIG. 4. [Figure 6] FIG. 2 is a diagram showing an example of a display on a user terminal device 200 in the present embodiment. [Figure 7] FIG. 11 is a diagram showing another example of display on the user terminal device 200 in the present embodiment. [Figure 8] 2 is a flowchart showing an example of processing of the information processing system 1 of FIG. 1. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] The contents of the embodiment of the present invention will be listed and described below. An information processing system according to the embodiment of the present invention has the following configuration.

[0011] [Item 1] An information processing system for performing two-way communication of call-related data in an individual area associated with an access code between a plurality of terminal devices, comprising: generating the individual area associated with the access code; In response to an access from each terminal device to the access code, identification information of each user who has accessed the access code is associated with the individual area, thereby enabling the two-way communication between users in the individual area; an individual area management unit that transmits a notification indicating that the access has been made to a notification target user in response to the access to the access code; Information processing system. [Item 2] A plurality of notification target users can be set. Item 1. An information processing system according to item 1. [Item 3] The notification target user can be set by an administrative user. 3. The information processing system according to item 1 or 2. [Item 4] The notification includes a means for joining an individual domain associated with the access code. 4. The information processing system according to any one of items 1 to 3. [Item 5] The notification includes information regarding the source of the notification. 5. An information processing system according to any one of items 1 to 4. [Item 6] The information about the notification source includes at least one of information indicating an object associated with the access code and information indicating a space. 6. An information processing system according to any one of items 1 to 5. [Item 7] The access code is not scheduled, including a scheduled call start date and time. 7. An information processing system according to any one of items 1 to 6. [Item 8] The individual area management unit changes a notification method of the notification depending on whether the notification target user participates in any individual area. 8. An information processing system according to any one of items 1 to 7. [Item 9] The users include registered users whose user information is registered and unregistered users whose user information is not registered, the individual area management unit varies at least one of the notification content and the notification method of the notification depending on whether the user who has accessed the information is a registered user or not; 9. An information processing system according to any one of items 1 to 8. [Item 10] An information processing method for performing two-way communication of call-related data in an individual area associated with an access code between a plurality of terminal devices, comprising: In a computer, generating the individual area associated with the access code; a step of linking identification information of each user who has accessed the access code from each terminal device to the individual area, thereby enabling the two-way communication between users in the individual area; In response to the access to the access code, sending a notification to a notified user indicating that the access has been made. Information processing methods. [Item 11] A program for causing a computer to execute an information processing method for performing two-way communication of call-related data in an individual area associated with an access code between a plurality of terminal devices, the program comprising: The computer includes: generating the individual area associated with the access code; a step of linking identification information of each user who has accessed the access code from each terminal device to the individual area, thereby enabling the two-way communication between users in the individual area; and transmitting a notification to a notification target user in response to the access to the access code, the notification indicating that the access has been made. program. [Item 12] An information processing system for performing two-way communication of call-related data in an individual area associated with an access code between a plurality of terminal devices, comprising: generating the individual area associated with the access code; In response to an access from each terminal device to the access code, identification information of each user who has accessed the access code is associated with the individual area, thereby enabling the two-way communication between users in the individual area; an individual area management unit that stores call-related data relating to calls between the users in the individual area in association with the access code; Information processing system. [Item 13] The users include registered users whose user information is registered and unregistered users whose user information is not registered, The stored call-related data is readable only by the registered user. Item 13. An information processing system according to item 12. [Item 14] In response to the access of the access code, sending a notification to a notification target user indicating that the access has been made; Item 14. The information processing system according to item 12 or 13. [Item 15] The notification target user can be set by an administrative user. Item 15. An information processing system according to item 14. [Item 16] A plurality of notification target users can be set. Item 15. An information processing system according to item 14. [Item 17] the call-related data includes call history information relating to calls at multiple points in time; 17. An information processing system according to any one of items 12 to 16. [Item 18] the call history information includes user information regarding users who have accessed the access code; Item 18. An information processing system according to item 17. [Item 19] The access code is set with a period during which the access code can be accessed. 19. The information processing system according to any one of items 12 to 18. [Item 20] the stored call-related data is readable only during the accessible period; Item 19. An information processing system according to item 19. [Item 21] The stored call-related data can be read only by an administrative user outside the accessible period. Item 19. An information processing system according to item 19. [Item 22] The individual area management unit further stores object data associated with the access code; presenting the object data to the user in response to a request from the user; 22. The information processing system according to any one of items 12 to 21. [Item 23] The individual area management unit further stores object data associated with the access code; presenting the object data to the notification target user in response to a request from the notification target user; Item 15. An information processing system according to item 14. [Item 24] An information processing method for performing two-way communication of call-related data in an individual area associated with an access code between a plurality of terminal devices, comprising: In a computer, generating the individual area associated with the access code; a step of linking identification information of each user who has accessed the access code from each terminal device to the individual area, thereby enabling the two-way communication between users in the individual area; storing call-related data relating to calls between the users in the individual area in association with the access code; Information processing methods. [Item 25] A program for causing a computer to execute an information processing method for performing two-way communication of call-related data in an individual area associated with an access code between a plurality of terminal devices, the program comprising: The computer includes: generating the individual area associated with the access code; a step of linking identification information of each user who has accessed the access code from each terminal device to the individual area, thereby enabling the two-way communication between users in the individual area; storing call-related data relating to calls between the users in the individual area in association with the access code; program.

[0012] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. Note that the embodiments described below do not unduly limit the contents of the present disclosure described in the claims. In addition, not all components shown in the embodiments are necessarily essential components of the present disclosure. In addition, the features shown in each embodiment can be applied to other embodiments as long as they are not mutually inconsistent.

[0013] <Embodiment 1> <Configuration> FIG. 1 is a block diagram showing an information processing system 1 according to a first embodiment of the present disclosure. The information processing system 1 is an information processing system that performs two-way communication of call-related data (hereinafter, collectively referred to as "call") in an individual area linked to an access code between multiple terminal devices in real time via a network NW, for example. Although three user terminal devices are shown as an example, the present invention is not limited to this, and may be an information system between two user terminal devices, or an information system between four or more user terminal devices. Furthermore, although the icons of the three user terminal devices are different as an example, the present invention is not limited to this, and at least one of the multiple user terminal devices 200 may be a device of the same type.

[0014] The information processing system 1 includes a management server 100, a plurality of user terminal devices 200A-C (hereinafter, sometimes referred to as user terminal devices 200), and a network NW. The management server 100 and the user terminal devices 200 are connected via the network NW. The network NW is configured by the Internet, an intranet, a blockchain network, a wireless LAN (Local Area Network), a WAN (Wide Area Network), or the like.

[0015] The management server 100 is, for example, a server device that provides a network service to the user terminal device 200 via a network.

[0016] The user terminal device 200 is an information processing device owned by each user, such as a personal computer, a tablet terminal, a smartphone, a mobile phone, a PHS, or a PDA.

[0017] <Management Server 100> Fig. 2 is a diagram showing a hardware configuration of the management server 100. Fig. 3 is a block diagram showing an example of the functions of the storage unit 120 and the control unit 130. The management server 100 may be a general-purpose computer such as a personal computer, or may be logically realized by cloud computing. Note that the illustrated configuration is an example, and other configurations may be used.

[0018] The management server 100 includes a communication unit 110, a storage unit 120, a control unit 130, and an input / output unit 140. These functional units are realized by executing a predetermined program for the management server 100.

[0019] The communication unit 110 is a communication interface for communicating with the user terminal device 200, and the communication is performed according to a communication protocol such as TCP / IP (Transmission Control Protocol / Internet Protocol).

[0020] The storage unit 120 stores programs for executing various control processes and functions in the control unit 130, input data, etc., and is composed of a RAM (Random Access Memory), a ROM (Read Only Memory), etc. As shown in Fig. 3, the storage unit 120 includes a user information storage unit 121 that stores user information registered in advance when using a network service in association with user identification information, and an individual area information storage unit 122 that stores data related to an individual area generated in association with an access code (e.g., call-related data described later) in association with individual area identification information. Furthermore, the storage unit 120 temporarily stores data communicated with the user terminal device 200.

[0021] User information may include, but is not limited to, for example, user name information, user image information (e.g., profile image, etc.), email address, affiliation information, notification target user setting information (information indicating whether the user is a notification target user), and administrative user setting information (information indicating whether the user is an administrative user).

[0022] The access code may be, for example, a one-dimensional code (e.g., a barcode), a two-dimensional code (e.g., a QR code (registered trademark)), a URL, or the like, but may be in any form as long as it can access the individual area. The access code can be read by a user (particularly an administrative user) and can be obtained as image data in the form of, for example, a QR code (registered trademark). The access code may be notified to potential participants by, for example, being written or printed on a physical medium such as a paper medium, or written or attached to an electronic medium such as an e-mail. The access code is particularly intended for use without scheduling (e.g., the scheduled start date and time of access may not be set, and recurring events may be set or synchronized with a scheduler), and may be, for example, a camera function of the user terminal device 200 may be used to photograph an access code written or attached in any location, perform image recognition, and access a URL or the like indicated by the access code, thereby enabling a user to connect to an individual area (e.g., a call room capable of video calls) at any time.

[0023] Individual area information includes, for example, access code information, individual area name information, call-related data regarding calls between users in individual areas, object data (information indicating an object), and spatial data (for example, information indicating the space in which an access code is written or affixed (for example, building name, room name, room number, etc.)), but is not limited to these.

[0024] The call-related data may be, for example, call participating user information (e.g., user information including user identification information of the call participating users), call record data such as audio data and video data (audio recording data, video recording data, etc., for example, call record data divided from the time when any user enters and starts the call to the time when the last user leaves and the call ends, image data captured during the call, chat data during the call, handwritten data during the call (e.g., data handwritten using a whiteboard function, etc.), transcription data in which audio data during the call is transcribed into text, summary data that summarizes the transcription, etc.), call history information indicating the call history regarding one or more call start points (e.g., two or more multiple call start points), etc., but is not limited to these.

[0025] The call history information may include at least any of the following: entry and exit time information of the users participating in the call (e.g., including date information and time information), user identification information of the users participating in the call, and call record data (e.g., call record data separated from the time when any user enters and starts the call to the time when the last user leaves and ends the call, and / or call record data stored in association with the start time of the call, including the examples given above).

[0026] The object data is, for example, data relating to an object linked to an access code, and may include text data relating to the object (for example, text data describing the object or text data indicating the object's identification information (particularly, an equipment identification code, etc.)), image data, video data, sound data, and location information indicating the object's location (for example, the name of the installation location, latitude and longitude information, etc.). When object data is included as individual area information, a specific example is, for example, when an access code is affixed to a construction site, the object data may be data relating to the construction object (for example, a building or road), and when the access code is affixed to equipment, the object data may be data relating to the equipment. Note that the object data may be registered by any user in association with an access code (i.e., an individual area), but may be registered only by an administrative user.

[0027] The control unit 130 controls the overall operation of the management server 100, and is composed of a CPU (Central Processing Unit) etc. As shown in FIG. 3, the control unit 130 includes functional units such as an information transmitting / receiving unit 131 and an individual area management unit 132.

[0028] The information transmitting / receiving unit 131 receives various information, data and requests from each user terminal device 200, and transmits the various information and requests to each user terminal device 200.

[0029] The individual area management unit 132 generates an individual area linked to an access code based on an individual area generation request (which may also be called an access code generation request) corresponding to an operation of a specific user (particularly a management user) on the user terminal device 200. In other words, an individual area linked to specific individual area identification information is generated, and a corresponding access code is generated, and these are stored in the individual area information storage unit 122 in association with each other.

[0030] Furthermore, in response to an access request to the access code from each user terminal device 200, the individual area management unit 132 associates the identification information of each user who has accessed the access code with the individual area and stores the associated identification information in the individual area information storage unit 122. This enables two-way communication between users in the associated individual areas.

[0031] Furthermore, in response to an access from each user terminal device 200 to the access code, the individual area management unit 132 may transmit a notification indicating that access has been made to the notification target user.

[0032] The notification sent to the notification target user may include, for example, a means for participating in an individual area associated with an access code accessed by a specific user (for example, an access code (such as a URL link) or a button icon associated with the access code for participating in the individual area), or may include information on the notification source (for example, user information on the notification source (for example, a user name), notification source information (for example, information indicating an object associated with the access code (for example, a device name) or information indicating a space associated with the access code (for example, a building name, a room name, a room number), etc.)), access time information, current number of participants information, etc. The notification method may be any one of various methods, such as sounding a notification sound, displaying a notification pop-up, activating an application related to the notification, etc., in the user terminal device 200 of the notification target user, or a combination of methods.

[0033] The notification target user may be set by the administrative user, or multiple notification target users may be set for one individual area identification information. The notification target users may include the administrative user, or may be different from the administrative user.

[0034] Also, the notification target user may be set as a target for a plurality of individual area identification information. In that case, the notification method may be different depending on whether the notification target user participates in any of the individual areas. As a specific example, for example, when a notification is received in a state where the notification target user does not participate in any of the individual areas, a notification sound may be sounded (for example, only a notification sound, or a notification sound and a notification pop-up display, or a notification sound and activation of a notification-related application, etc.), but when the notification target user participates in any of the individual areas, a notification sound may not be sounded (for example, no notification, or a notification pop-up display, etc.). Alternatively, when a notification is received in a state where the notification target user does not participate in any of the individual areas, a notification pop-up may be displayed, but when the notification target user participates in any of the individual areas, a notification pop-up may not be displayed. Alternatively, when a notification is received in a state where the notification target user does not participate in any of the individual areas, a notification-related application may be activated, but when the notification target user participates in any of the individual areas, a notification-related application may not be activated. These are merely examples, and the present invention is not limited to these.

[0035] This allows the notified user at the other end of the call (e.g., a site supervisor or project manager for construction work, a device call center representative, etc., and particularly a user on the administrative user side) to quickly respond to an unexpected call request even if the call date and time has not been specified in advance (especially if an access code has been written or affixed somewhere).

[0036] The individual area management unit 132 accepts access to the access code from a registered user whose user information is registered (i.e., access to the individual area), but may also accept access to the access code from an unregistered user whose user information is not registered. In this case, since the user identification information of the call participating user included in the individual area information is not registered, the user identification information indicating the unregistered user (so-called guest user) that is given when accessing from the access code may be included in the individual area information and linked to the access code and stored in the individual area information storage unit 122, and in addition to or instead of this, the guest user name set by the unregistered user when accessing from the access code may be stored.

[0037] Furthermore, the individual area management unit 132 may distinguish between notifications corresponding to access to the access code from an unregistered user and notifications corresponding to access to the access code from a registered user with regard to notifications to be sent to a notification target user. To distinguish between the notifications, for example, the notification content may include information indicating whether the user is an unregistered user or a registered user, or the notification method when the notification arrives (such as a notification sound or a notification pop-up design) may be different for each notification.

[0038] As a result, when a call request is made unexpectedly, it becomes possible to know from the notification whether the user who is the destination of the call and is the notification target user is a registered user or not.

[0039] Furthermore, the individual area management unit 132 stores in the individual area information storage unit 122 call-related data relating to calls between users in the individual area in association with the access code (that is, in association with the individual area identification information).

[0040] This makes it possible to store call-related data associated with an access code each time it is used, which is more suitable for long-term use of the access code than when the access code is used only once. In particular, when storing call history information, information related to each call can be referenced in a chronological order.

[0041] Furthermore, the individual area management unit 132 may allow the various data (particularly, call-related data) stored in the individual area information storage unit 122 to be read only by the above-mentioned registered users.

[0042] This ensures confidentiality of information such as call-related data stored in the individual area information storage unit 122 even when access codes are used by unregistered users as well.

[0043] Furthermore, the individual area management unit 132 may set a period during which the access code can be accessed in association with the access code (i.e., in association with the individual area identification information). The period during which the access code can be accessed may be set, for example, by an administrative user. Furthermore, the call-related data stored in association with the access code may be readable only during the accessible period. Furthermore, the call-related data stored in association with the access code may be readable outside the period during which the access code can be accessed only by the administrative user. Furthermore, the accessible period may be different between the unregistered user and the registered user, and in particular, the accessible period for the unregistered user may be shorter than the accessible period for the registered user.

[0044] This allows semi-permanent operation by setting a period of time for access to the access code, rather than making it permanent. Also, by linking the set access period to a period during which the stored call-related data can be read, it becomes possible to limit access to the stored call-related data when a project ends, etc.

[0045] In addition, the individual area management unit 132 may present the stored individual area information (particularly, the call-related data) to the user in response to a request from the user terminal device 200, and may present the individual area information to the requesting user (i.e., at least one of the notification target user and the management user) in response to only a request from at least one of the notification target user and the management user. At this time, the individual area information may be, for example, the call-related data, and may be, in particular, object data or call history information. In addition, the individual area management unit 132 may be capable of setting the target users who can read the call-related data in response to a setting from the management user, and / or may be capable of setting which information of the call-related data is to be readable for which user.

[0046] This allows access to the stored call-related data to be appropriately controlled.

[0047] The input / output unit 140 is an information input device such as a keyboard, a mouse, etc., and an output device such as a display, etc. However, this is not limited to the case where it is constructed by a cloud server.

[0048] <User Terminal Device 200> Fig. 4 is a diagram showing a hardware configuration of the user terminal device 200. Fig. 5 is a block diagram showing an example of the functions of the control unit 230. The main hardware configuration of the user terminal device 200 includes, for example, a communication unit 210, a storage unit 220, a control unit 230, and an input / output unit 240, and a description of the same parts as those of the management server 100 will be omitted. These functional units are realized by executing a predetermined program or application for the user terminal device 200. Note that the illustrated configuration is an example, and other configurations may be used.

[0049] The user terminal device 200 may be an information processing device such as a personal computer, tablet terminal, smartphone, mobile phone, PHS, PDA, etc., and the input / output unit 240 is configured by an information output device (e.g., a display) and an information input device (e.g., a keyboard or a mouse) when the user terminal device 200 is configured by a personal computer, and is configured by an information input / output device such as a touch panel when the user terminal device 200 is configured by a smartphone or tablet terminal. The input / output unit 240 also includes an imaging unit and an audio acquisition unit (e.g., a microphone), and acquires image information, video information (including audio information), and audio information by the imaging unit and the audio acquisition unit.

[0050] The control unit 230 controls the overall operation of the user terminal device 200, and is composed of a CPU (Central Processing Unit) etc. As shown in Fig. 5, the control unit 230 includes functional units such as an information transmitting / receiving unit 231, a request generating unit 232, and a display generating unit 233.

[0051] The information transmitting / receiving unit 231 receives various information and requests from the management server 100, and transmits the various information and requests to the management server.

[0052] The request generation unit 232 generates various requests from the user terminal device 200 and transmits them to, for example, the management server 100. The requests are, for example, requests to access individual areas indicated by access codes, and each request is transmitted to the management server 100 in response to a user operation on the user terminal device 200.

[0053] The display generation unit 233 generates a display in the display area 50 displayed on the display device of the input / output unit 240 of the user terminal device 200, based on predetermined screen display rule information (e.g., layout information, etc.) stored in the storage unit 220 of the user terminal device 200, using a pointer based on the video information and coordinate information received from the management server 100. Note that the display generation unit 233 is not a functional unit of the user terminal device 200, but is configured as a functional unit of the management server 100, and each piece of information may not be received by the user terminal device 200, but may receive a display image generated within the management server 100.

[0054] 6 and 7 show display examples of a call made in an individual area. For example, when video is shared in an individual area (i.e., when audio data and video data are communicated bidirectionally), video data shared by any user is displayed in real time in the video area 51 in the display area 50 of the user terminal device 200. An icon 61 indicating a participating user may be displayed in any area in the display area 50. FIG. 6 shows an example of a form in which the icon 61 is superimposed on the video area 51, but instead of this, the icon 61 may be placed outside the video area 51 as shown in FIG. 7. Also, pointers 62 and 63 identifiable for each participating user may be displayed superimposed on the video area 51. Note that, in a call, video data (and audio data) may be shared as in FIG. 6, but a call without video data (for example, a call in which only audio data is communicated between each other) may also be used.

[0055] <Processing flow> A process flow of the information processing method executed by the information processing system 1 will be described with reference to the example of Fig. 8. Fig. 8 is a flowchart showing an example of the process of the information processing system 1 of Fig. 1.

[0056] As a process of step S101, an individual area generation operation is performed, such as pressing an individual area generation button displayed in the display area 50 of the user terminal device 200A (for example, the administrator user terminal device). Then, as a process of step S102, an individual area generation request is transmitted to the administration server 100 in response to the individual area generation operation, and the individual area management unit 132 generates an individual area linked to predetermined individual area identification information, and generates a corresponding access code, which are stored in the individual area information storage unit 122 in association with each other. Here, the user identification information of the administrative user (and the notification target user) may also be stored in the individual area information storage unit 122 in association with the access code, but is not limited to this. After that, the administrative user, for example, obtains an access code for connecting to the individual area, and allows the participating users to know the access code by writing or printing it on a physical medium such as a paper medium, or by writing or attaching it to an electronic medium such as an e-mail.

[0057] Next, in the process of step S103, the access destination (e.g., URL) is acquired from the access code by, for example, photographing the access code with the camera of the user terminal device 200B, and a request to access the individual area indicated by the access code is transmitted. Then, in the process of step S104, in response to the access request, the individual area management unit 132 associates the identification information of the accessing user with the individual area and stores it in the individual area information storage unit 122. This enables the user to participate in the individual area, that is, enables two-way communication between users in the associated individual area.

[0058] Next, in the process of step S105, a notification indicating that the linked individual area has been accessed is sent to the notification target user in response to an instruction from the individual area management unit 132. Correspondingly, in the process of step S106, a request for access to the individual area linked to the notification is also sent from the user terminal device 200A of the management user to the management server 100 based on an access request operation to an access code written or attached to the notification, for example.

[0059] Next, in step S107, two or more users communicate audio data (and video data) in both directions to execute a call in the individual area. The call may start at step S104 or at step S107 when two or more users join, but is not limited to these.

[0060] Next, in step S108, the individual area management unit 132 stores call-related data regarding calls between users in the individual area in the individual area information storage unit 122 in association with the access code (ie, in association with the individual area identification information).

[0061] <Effects> As described above, the information processing system according to the present embodiment enables a prompt response, particularly to a notification target user at the call destination.

[0062] Although the disclosed embodiments have been described above, they can be implemented in various other forms and can be implemented with various omissions, substitutions, and modifications. These embodiments and modifications, as well as omissions, substitutions, and modifications, are included in the technical scope of the claims and their equivalents. [Explanation of symbols]

[0063] 1. Information Processing Systems 100 Management Server 200 User terminal device NW Network

Claims

1. An information processing system for performing two-way communication of call-related data in an individual area associated with an access code between a plurality of terminal devices, comprising: generating the individual area associated with the access code; In response to an access from each terminal device to the access code, identification information of each user who has accessed the access code is associated with the individual area, thereby enabling the two-way communication between users in the individual area; an individual area management unit that transmits a notification indicating that the access has been made to a notification target user in response to the access to the access code; Information processing system.

2. A plurality of notification target users can be set. The information processing system according to claim 1 .

3. The notification target user can be set by an administrative user. The information processing system according to claim 1 .

4. The notification includes a means for joining an individual domain associated with the access code. The information processing system according to claim 1 .

5. The notification includes information regarding the source of the notification. The information processing system according to claim 1 .

6. The information about the notification source includes at least one of information indicating an object associated with the access code and information indicating a space. The information processing system according to claim 1 .

7. The access code is not scheduled, including a scheduled call start date and time. The information processing system according to claim 1 .

8. The individual area management unit changes a notification method of the notification depending on whether the notification target user participates in any individual area. The information processing system according to claim 1 .

9. The users include registered users whose user information is registered and unregistered users whose user information is not registered, the individual area management unit varies at least one of the notification content and the notification method of the notification depending on whether the user who has accessed the information is a registered user or not; The information processing system according to claim 1 .

10. A plurality of notification target users can be set. The information processing system according to claim 1 .

11. An information processing method for performing two-way communication of call-related data in an individual area associated with an access code between a plurality of terminal devices, comprising: In a computer, generating the individual area associated with the access code; a step of linking identification information of each user who has accessed the access code from each terminal device to the individual area, thereby enabling the two-way communication between users in the individual area; In response to the access to the access code, sending a notification to a notified user indicating that the access has been made. Information processing methods.

12. A program for causing a computer to execute an information processing method for performing two-way communication of call-related data in an individual area associated with an access code between a plurality of terminal devices, the program comprising: The computer includes: generating the individual area associated with the access code; a step of linking identification information of each user who has accessed the access code from each terminal device to the individual area, thereby enabling the two-way communication between users in the individual area; and transmitting a notification to a notification target user in response to the access to the access code, the notification indicating that the access has been made. program.

Images