Information output server and information output method

Abstract

To provide an information output server and an information output method capable of outputting a document related to a business with high information value containing description of social problems.SOLUTION: An information processing system includes a user terminal and a management terminal which are directly or indirectly connected to a server over a network. An information output server which outputs related information related to basic information regarding a business, based on the basic information executes a flow including: outputting (S1) a basic information input field and a first option to an output device (display) of the user terminal; outputting (S2) multiple pieces of first related information and a second option; and outputting (S3) second related information including selected first related information. The basic information includes at least problem information related to information on a problem to be solved by the business.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present invention relates to an information output server and an information output method. [Background technology]

[0002] As a background art of this technical field, there is JP 2007-172296 A (Patent Document 1), which describes "a method for automatically creating a press release manuscript, which is a public relations and reporting material, by using an internet site and a computer system." [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2007-172296 A Summary of the Invention [Problem to be solved by the invention]

[0004] There was a risk that it would not be possible to output business-related documents with high information value that incorporated descriptions of social issues. [Means for solving the problem]

[0005] In order to solve the above problems, the configurations described in the claims are adopted, for example. The present application includes a plurality of means for solving the above problems, and examples thereof include: An information output server that outputs related information related to basic information on a business, based on the basic information, The basic information includes at least problem information related to information on a problem to be solved by the business, outputting first related information including similar task information that is information on a similar task similar to the task; Information output server.

[0006] The basic information further includes industry information related to information on the industry to which the business belongs, outputting first related information including at least one of intra-industry similar problem information, which is the similar problem information in the industry, and extra-industry similar problem information, which is the similar problem information in an industry other than the industry; Information output server.

[0007] The first related information includes only one of the similar problem information within the industry and the similar problem information outside the industry, outputting a first option for allowing a user to select which of the intra-industry similar problem information and the external-industry similar problem information to be included in the first related information; Information output server.

[0008] outputting second related information which is other related information different from the first related information and which at least partially includes the first related information; Information output server.

[0009] generating the first related information based on first basic information extracted from the basic information by natural language processing; generating the second related information based on second basic information extracted from the basic information and at least one piece of first related information by natural language processing; Information output server.

[0010] A plurality of pieces of first related information can be output, outputting a second option for allowing a user to select which of the plurality of pieces of first related information to include in the second related information; outputting the second related information including at least one selected piece of the first related information; Information output server.

[0011] The second related information is a press release document; Information output server.

[0012] 1. An information output method in an information output server that outputs related information related to basic information on a business, based on the basic information, comprising: The basic information includes at least problem information related to information on a problem to be solved by the business, The information output server includes: outputting first related information including similar task information that is information on a similar task similar to the task; Information output method.

[0013] The basic information further includes industry information related to information on the industry to which the business belongs, The information output server includes: outputting first related information including at least one of intra-industry similar problem information, which is the similar problem information in the industry, and extra-industry similar problem information, which is the similar problem information in an industry other than the industry; Information output method.

[0014] The first related information includes only one of the similar problem information within the industry and the similar problem information outside the industry, The information output server includes: outputting a first option for allowing a user to select which of the intra-industry similar problem information and the external-industry similar problem information to be included in the first related information; Information output method.

[0015] The information output server includes: outputting second related information which is other related information different from the first related information and which at least partially includes the first related information; Information output method.

[0016] The information output server includes: generating the first related information based on first basic information extracted from the basic information by natural language processing; generating the second related information based on second basic information extracted from the basic information and at least one piece of first related information by natural language processing; Information output method.

[0017] The information output server includes: A plurality of pieces of first related information can be output, outputting a second option for allowing a user to select which of the plurality of pieces of first related information to include in the second related information; outputting the second related information including at least one selected piece of the first related information; Information output method.

[0018] The second related information is a press release document; Information output method.

[0019] A program for causing an information output server to execute each step of an information output method. Effect of the Invention

[0020] According to the present invention, it is possible to provide an information output server and an information output method capable of outputting documents related to a business that are highly informative and incorporate descriptions of social issues. Other objects, configurations and advantages than those mentioned above will become apparent from the following description of the embodiments. [Brief description of the drawings]

[0021] [Figure 1] FIG. 1 is a configuration diagram of an information output system. [Diagram 2] 2 is an example of a hardware configuration of a server. [Diagram 3] FIG. 2 is an explanatory diagram of an information output flow of the information output system. [Figure 4] 1 is a first example of a screen displayed by an output device of a user terminal. [Diagram 5] 13 is a second example of a screen displayed by the output device of the user terminal. [Figure 6] 11 is a third example of a screen displayed by an output device of a user terminal. [Figure 7] 2 is a third example of a screen displayed by an output device of a user terminal. [Figure 8] 3 is a third example of a screen displayed by the output device of the user terminal. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0022] An example of an information output system 1 that outputs relevant information related to basic information on a business based on the basic information will be described. FIG. 1 is a configuration diagram of an information output system 1. As shown in FIG. The information output system 1 includes a user terminal 102 and a management terminal 103, each of which is directly or indirectly connected to a server 101 via a network. Regardless of whether the network is wired or wireless, each terminal can transmit and receive information via the network.

[0023] Each terminal and server of the information output system 1 may be, for example, a mobile terminal such as a smartphone, tablet, mobile phone, or personal digital assistant (PDA), or may be a wearable terminal such as glasses, wristwatch, or clothing. It may also be a stationary or mobile computer, or a server (computer) located on the cloud or a network. Or it may be a combination of a plurality of these terminals. For example, a combination of one smartphone and one wearable terminal may function logically as one terminal. It may also be an information processing terminal other than these.

[0024] The user terminal 102 is an information processing device used by a user who uses the information output system 1. In this embodiment, the user terminal 102 is a tablet terminal. The management terminal 103 is an information processing device that manages the information output system 1 . The server 101 is an information processing device that outputs, based on basic information about a business, relevant information related to the basic information.

[0025] Each terminal and server of the information output system 1 includes a processor that executes an operating system, applications, programs, etc., a main storage device such as a RAM (Random Access Memory), an auxiliary storage device such as an IC card, a hard disk drive, an SSD (Solid State Drive), a flash memory, etc., a communication control unit such as a network card, a wireless communication module, a mobile communication module, etc., an input device that accepts input such as a touch panel, a keyboard, a mouse, or voice input, and an output device such as a monitor or a display. The output device may be a device or terminal that transmits information to be output to an external monitor, display, printer, device, etc.

[0026] The main memory stores various programs and applications (modules), and the processor executes these programs and applications to realize the various functional elements of the overall system. Each of these modules may be implemented in hardware by integration or the like. Each module may be an independent program or application, or may be implemented as a subprogram or function within a single integrated program or application. In this specification, each module is described as an entity (subject) that performs processing, but in reality, a processor that processes various programs, applications, etc. (modules) executes the processing.

[0027] Various databases (DB) are stored in the auxiliary storage device. A "database" is a functional element (storage unit) that stores a data set so that it can handle any data operation (e.g., extraction, addition, deletion, overwriting, etc.) from a processor or an external computer. There are no limitations on the method of implementing the database, and it may be, for example, a database management system or a text file such as XML.

[0028] FIG. 2 shows an example of the hardware configuration of the server 101. The server 101 is configured, for example, by a server computer located on a cloud. The main memory device 110 stores an information output module 111, and the processor 130 executes the program to realize each of the functional elements of the server 101. The information output module 111 outputs related information (first related information or second related information) related to basic information on a business, based on the basic information.

[0029] The auxiliary storage device 120 includes a basic information DB 121, a first related information DB 122, and a second related information DB 123. The basic information DB 121 includes basic information about the business. The first related information DB 122 includes first related information related to basic information. The second related information DB 123 includes second related information related to the basic information.

[0030] The basic information on the business includes at least issue information related to the problem that the business is trying to solve (hereinafter, sometimes referred to as the business problem). The first related information includes similar task information, which is information on a similar task that is similar to the business task.

[0031] The basic information may further include industry information related to information on the industry to which the business belongs (hereinafter, may be referred to as the industry in question). In this case, the first related information may include at least one of intra-industry similar problem information, which is information on similar problems in the relevant industry, and outside-industry similar problem information, which is information on similar problems in an industry other than the relevant industry. The first related information may include only one of the intra-industry similar problem information and the external-industry similar problem information selected by the user.

[0032] The second related information is related information that includes at least a part of the first related information and is different from the first related information. For example, the second related information may be a press release document, a post on an SNS, various instructions, a presentation script, various articles (websites, blogs, SEO measures, magazines, pamphlets, etc.), a catch phrase, a sales copy, or a brand identity. The second related information in this embodiment is a press release document.

[0033] An information output flow 300 of the information output system 1 will be described with reference to FIG. First, the information output module 111 outputs the basic information input field and the first option to the output device (display) of the user terminal (step S1). FIG. 4 is a diagram showing a basic information input field 410 and a first option 420 displayed on the display of the user terminal 102. The basic information input field 410 is a field for the user to input basic information. The first option 420 is an option for allowing the user to select whether the first related information should include the intra-industry similar problem information or the external-industry similar problem information.

[0034] There are multiple basic information input fields 410, each corresponding to a specific item related to the business. As shown in Figure 4, the items in this embodiment include keywords, who, why, what, how, when, where, and contact information. The user can input information into the fields corresponding to each item, and the input information is shown on the display in each field as shown in FIG.

[0035] The first option 420 includes a selection section where intra-industry similar problem information can be selected and a selection section where external-industry similar problem information can be selected.

[0036] The information output module 111 outputs to the display a user-selectable selection item ("Information Registration" 430) for registering (sending to the server 101) the basic information entered in the basic information input field 410 and the information of the first option 420 (hereinafter sometimes referred to as the first selected information) that has been selected. In this embodiment, the "similar problem outside the industry" in FIG. 4 is selected, and the first selection information is information indicating that "similar problem outside the industry has been selected." When the user selects "Register Information" 430, the server 101 acquires the basic information and the first selected information.

[0037] Next, the information output module 111 outputs the plurality of first related information and the second option (step S2). The information output module 111 may generate the first related information based on the first basic information extracted from the basic information by natural language processing.

[0038] The information output module 111 in this embodiment generates first related information based on first basic information (information including industry information and issue information) extracted from basic information through natural language processing utilizing a language model as part of artificial intelligence.

[0039] The language model can be a commonly used language model, such as BERT (Bidirectional Encoder Representations from Transformers) provided by Google, or GPT (Generative Pretrained Transformer) provided by OpenAI. The language model in this embodiment uses GPT-4 (Generative Pre-trained Transformer 4) provided by OpenAI. The information output module 111 can generate the first related information by sending a prompt to the language model via an API (Application Programming Interface). The prompt includes basic information acquired from the user terminal 102 and, as an example, an instruction to the effect that "What are the problems outside (or within) the industry that are similar to the problems that the business in the basic information, which is information about the business, is trying to solve?"

[0040] For example, the information output module 111 outputs multiple pieces of first related information generated based on first basic information, which is information including "building maintenance" (industry information) extracted from the basic information and "equipment inspection requires complex considerations and takes time to schedule an inspection" (issue information). FIG. 5 is a diagram showing a state in which a plurality of first related information 510 and a second option 520 are displayed on the display of the user terminal 102. As shown in FIG. Since the similar problem information outside the industry is selected in step S1 described above, the first related information in the example described below includes only the similar problem information outside the industry.

[0041] The information output module 111 outputs a plurality of pieces of first related information 510 (displays them on the display of the user terminal 102). "1. IT system maintenance and operation industry: The challenge is to take into account the requirements of various clients and security." "2. Medical equipment maintenance: There is a challenge in coordinating the inspection requirements and reservation status of different medical equipment." "3. Restaurant hygiene management: The challenge is that it takes time to adjust hygiene standards, ingredients, and schedules." "4. Warehouse inspection: The challenge is that inspection schedules must be created taking into account inventory management and work flow factors." "5. Inspection of playground equipment: The challenge is to adjust the types of playground equipment, safety standards, seasons, and reservation status."

[0042] On the other hand, when the intra-industry similar problem information is selected in step S1, the first related information includes only intra-industry similar problem information, and the information output module 111 outputs multiple pieces of first related information as follows, for example. "1. Exterior maintenance of large buildings: It is challenging because it takes time to determine appropriate schedules and procedures, taking into account complex conditions." "2. Project-based renovations: These involve the coordination of multiple tasks and contractors, specific conditions and regulations, and complex schedules." "3. Responding to emergencies: There is a challenge in that it takes time to act quickly and consider complex conditions, and to assess evacuation routes and the extent of damage." "4. Optimizing maintenance plans: This requires time and expertise to assess the condition and analyze facility usage patterns to develop optimal schedules, taking into account budget and resource constraints." "5. Employee training and education plans: Due to the timing of on-site experience and the need to obtain qualifications, flexible training plans are required, which creates a challenge and makes things more complicated."

[0043] In step S2, the information output module 111 outputs a second option 520 together with the first related information 510 to allow the user to select which (at least one) piece of first related information 510 among the multiple first related information 510 to include in the second related information. As shown in FIG. 5, the information output module 111 outputs (displays on the display of the user terminal 102) a second option 520 at a position corresponding to each of the first related information 510.

[0044] The information output module 111 outputs to the display a user-selectable selection item ("Information Registration" 530) for registering (transmitting to the server 101) information of at least one selected second option 520 (hereinafter, sometimes referred to as second selection information). In this embodiment, the first related information 510 of "5. Facility play equipment inspection business" in FIG. 5 is selected, and the second selection information is information indicating that "the first related information of No. 5 has been selected." When the user selects "Register Information" 530, the server 101 acquires the second selected information.

[0045] Next, the information output module 111 outputs the second related information including at least one selected first related information (step S3). After the step S3 is completed, the information output flow 300 executed by the information output module 111 is completed. The information output module 111 may generate the second related information based on the second basic information different from the first basic information extracted from the basic information and the selected at least one piece of first related information by natural language processing.

[0046] The information output module 111 in this embodiment generates second related information based on second basic information extracted from the basic information and at least one selected piece of first related information by natural language processing utilizing a language model as part of artificial intelligence.

[0047] The language model in this embodiment is the same as that in step S2, and uses GPT-4 provided by OpenAI, Inc. In other embodiments, a language model different from that in step S2 may be used. The information output module 111 can generate the second related information by sending a prompt to the language model via the API. The prompt includes the basic information acquired from the user terminal, at least one piece of first related information selected in step S2, and, as an example, an instruction to "create a press release document using the basic information, which is information related to the business, and the first related information, which is information similar to the problem to be solved by the business."

[0048] 6 to 8 are diagrams showing the second related information 610 displayed on the display of the user terminal 102. Figures 6 to 8 are continuous in content. For example, the information output module 111 outputs (displays on the display of the user terminal 102) second related information 610 generated based on second basic information (almost all of the information contained in the basic information) extracted from the basic information and the selected first related information (first related information number 5 in Figure 5).

[0049] The information output module 111 outputs, for example, a press release document that is generated by including the first related information selected by the user (the first related information numbered 5 in FIG. 5) in a part of the lead sentence. The first related information selected by the user is the underlined portion shown in FIG. "We aim to contribute to work style reforms for small and medium-sized enterprises in other industries that are seeking to improve productivity in the post-COVID era, such as playground equipment inspection businesses that require a long time to create schedules like ours (due to the need to adjust the type of playground equipment, safety standards, seasons, and reservation status)."

[0050] The prompt may include more detailed instructions for generating the press release document shown in Figures 6 to 8, for example, as in this embodiment, instructions to include a title, a lead sentence, key points, a body text, and contact information as items that make up the press release document. The prompt may also include instructions to include the first related information selected by the user as part of the lead sentence. The prompt may also specify a range of character numbers for each item that makes up the press release document.

[0051] The information output module 111 may output the second related information 610 converted into a predetermined format in a state that the user terminal 102 can download it.

[0052] In the information output system 1 in this embodiment, the information output module 111 in the server 101 executes each of steps S1 to S3, but for example, an application including the information output module may be stored (installed) in the main memory device of the user terminal 102, and these programs may be executed by the processor of the user terminal 102.

[0053] The present invention is not limited to the above-described embodiments, and includes various modified examples. For example, the above-described embodiments have been described in detail to clearly explain the present invention, and the present invention is not necessarily limited to those including all of the configurations described. It is also possible to replace a part of the configuration of one embodiment with the configuration of another embodiment, and it is also possible to add the configuration of another embodiment to the configuration of one embodiment. It is also possible to add, delete, or replace a part of the configuration of each embodiment with another configuration. [Explanation of symbols]

[0054] 1: Information output system 101: Server 111: Information output module 102: User terminal 103: Management terminal 410: Basic information entry field 420: First choice 510: First related information 520: 2nd choice 610: Second Related Information

Claims

1. An information output server that outputs related information related to basic information on a business, based on the basic information, The basic information includes at least problem information related to information on a problem to be solved by the business, outputting first related information including similar assignment information that is information on a similar assignment similar to the assignment; Information output server.

2. The basic information further includes industry information related to information on the industry to which the business belongs, outputting first related information including at least one of intra-industry similar problem information, which is the similar problem information in the industry, and extra-industry similar problem information, which is the similar problem information in an industry other than the industry; 2. The information output server according to claim 1.

3. The first related information includes only one of the similar problem information within the industry and the similar problem information outside the industry, outputting a first option for allowing a user to select which of the intra-industry similar problem information and the external-industry similar problem information to be included in the first related information; 3. The information output server according to claim 2.

4. outputting second related information which is other related information different from the first related information and which at least partially includes the first related information; 4. An information output server according to claim 1.

5. generating the first related information based on first basic information extracted from the basic information by natural language processing; generating the second related information based on second basic information extracted from the basic information and at least one piece of first related information by natural language processing; 5. The information output server according to claim 4.

6. A plurality of pieces of first related information can be output, outputting a second option for allowing a user to select which of the plurality of pieces of first related information to include in the second related information; outputting the second related information including at least one selected piece of the first related information; 5. The information output server according to claim 4.

7. The second related information is a press release document; 5. The information output server according to claim 4.

8. 1. An information output method in an information output server that outputs related information related to basic information on a business, based on the basic information, comprising: The basic information includes at least problem information related to information on a problem to be solved by the business, The information output server includes: outputting first related information including similar assignment information that is information on a similar assignment similar to the assignment; Information output method.

9. The basic information further includes industry information related to information on the industry to which the business belongs, The information output server includes: outputting first related information including at least one of intra-industry similar problem information, which is the similar problem information in the industry, and extra-industry similar problem information, which is the similar problem information in an industry other than the industry; The information output method according to claim 8.

10. The first related information includes only one of the similar problem information within the industry and the similar problem information outside the industry, The information output server includes: outputting a first option for allowing a user to select which of the intra-industry similar problem information and the external-industry similar problem information to be included in the first related information; The information output method according to claim 9.

11. The information output server includes: outputting second related information which is other related information different from the first related information and which at least partially includes the first related information; 11. The information output method according to claim 8, wherein the information output method comprises:

12. The information output server includes: generating the first related information based on first basic information extracted from the basic information by natural language processing; generating the second related information based on second basic information extracted from the basic information and at least one piece of first related information by natural language processing; The information output method according to claim 11.

13. The information output server includes: A plurality of pieces of first related information can be output, outputting a second option for allowing a user to select which of the plurality of pieces of first related information to include in the second related information; outputting the second related information including at least one selected piece of the first related information; The information output method according to claim 11.

14. The second related information is a press release document; The information output method according to claim 11.

15. A program for causing an information output server to execute each step of the information output method according to any one of claims 8 to 10.

Images