Information processing device, information processing method, and program

Abstract

To provide an information processing device capable of easily managing a real estate.SOLUTION: An information processing device 100 comprises a real estate information acquisition unit 151 to acquire outsourcing information corresponding to the information regarding the management outsourcing of a target real estate and to acquire management information corresponding to the information regarding the management of the target real estate using a real estate identifier capable of identifying the target real estate, an output information acquisition unit 153 to acquire the output information regarding the management state of the target real estate using the outsourcing information and the management information, and an output unit 155 to output the output information. The output information regarding the real estate management state can be acquired by the information processing device 100.SELECTED DRAWING: Figure 2

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program capable of outputting information relating to the management status of real estate. [Background technology]

[0002] Conventionally, there are systems used for managing real estate. For example, the following Patent Document 1 describes the configuration of a real estate management system that is configured to enable schedule management by comparing plans for management work with actual results against the plans. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2021-015480 Summary of the Invention [Problem to be solved by the invention]

[0004] There are various types of real estate management. For example, even when the management of real estate is entrusted to a third party, it is desirable to make the management of the real estate easier.

[0005] An object of the present invention is to provide an information processing device, an information processing method, and a program that are capable of obtaining output information relating to the management status of real estate, which is useful for making real estate management easier. [Means for solving the problem]

[0006] The information processing device of the first invention is an information processing device comprising: a real estate information acquisition unit that acquires consignment information, which is information regarding the entrustment of management of the target real estate, and management information, which is information regarding the management of the target real estate, using a real estate identifier capable of identifying the target real estate; an output information acquisition unit that acquires output information regarding the management status of the target real estate using the consignment information and the management information; and an output unit that outputs the output information.

[0007] With this configuration, output information regarding the management status of the property can be obtained.

[0008] Furthermore, the information processing device of the second invention is an information processing device in which, compared to the first invention, the entrustment information includes information capable of identifying whether or not the management of the target real estate has been re-entrusted, and the output information acquisition unit acquires the output information in a manner that differs depending on whether or not the management of the target real estate has been re-entrusted.

[0009] With this configuration, it is possible to obtain output information regarding the management status of real estate that is being sub-entrusted.

[0010] Furthermore, the information processing device of the third invention is an information processing device in which, compared to the first or second invention, the entrustment information includes information capable of identifying whether or not the management of the target real estate has been re-entrusted, and the output unit outputs the output information to different output destinations depending on whether or not the management of the target real estate has been re-entrusted.

[0011] With this configuration, output information regarding the management status of real estate can be output to an output destination depending on whether or not the real estate has been re-entrusted.

[0012] In addition, the information processing device of the fourth invention is an information processing device with respect to any one of the first to third inventions, comprising an approval information receiving unit that receives approval information corresponding to the output information output by the output unit, and a notification unit that notifies a party to which the management of the target real estate is subcontracted in accordance with the accepted approval information.

[0013] With this configuration, approval information can be received and notified to the corresponding subcontractor.

[0014] In addition, the information processing device of the fifth invention is an information processing device having, with respect to any one of the first to fourth inventions, a candidate search unit that searches for candidates for sub-entrustees of the target real estate using a real estate identifier that can identify the target real estate, and a sub-entrustee setting unit that sets the candidate as a sub-entrustee of the target real estate based on the determination result of whether or not the candidate searched by the candidate search unit satisfies specified registration conditions.

[0015] With this configuration, it is possible to easily search for and set a subcontractor.

[0016] In addition, the information processing device of the sixth invention is an information processing device configured in comparison with the fifth invention, which is provided with a score acquisition unit that acquires a score corresponding to the candidate based on candidate information, which is information regarding candidates for sub-entrustment of the target real estate, and the candidate search unit is configured to output the search results of candidates for sub-entrustment of the target real estate using the score corresponding to the candidate.

[0017] With this configuration, the search results of candidates for subcontractors can be output using the scores.

[0018] In addition, the information processing device of the seventh invention is an information processing device in which, with respect to any one of the first to sixth inventions, the entrustment information includes position information indicating the position of the sub-entrusted party when the management of the target real estate is sub-entrusted, and the output information acquisition unit acquires output information including specified information regarding the sub-entrusted party when the position information of the target real estate satisfies specified position output conditions.

[0019] With this configuration, it is possible to output output information including predetermined information regarding the subcontractor according to the position of the subcontractor, which may differ for each target real estate.

[0020] Furthermore, the information processing device of the eighth invention is an information processing device in which, with respect to any one of the first to seventh inventions, the entrustment information includes information regarding the sub-entrustment conditions, which are conditions regarding the sub-entrustment of the management of the target real estate, and the output information acquisition unit acquires output information including billing information regarding monetary billing between the trustee of the management of the target real estate and the sub-entrustee in accordance with the sub-entrustment conditions.

[0021] With this configuration, it is possible to output billing information regarding monetary bills between the trustee of the management of the target real estate and the sub-entrustee based on the conditions of the sub-entrustment.

[0022] In addition, the information processing device of the ninth invention is an information processing device in which, compared to the eighth invention, the information regarding the sub-entrustment conditions includes information indicating whether to use specified basic sub-entrustment conditions or to use specific specified sub-entrustment conditions set in association with either the target real estate, the trustee, or the sub-entrustee.

[0023] With this configuration, the re-entrustment conditions can be easily set.

[0024] In addition, the information processing device of the tenth invention is an information processing device configured with respect to any one of the first to ninth inventions, wherein the real estate information acquisition unit acquires owner information regarding the owner of the target real estate, and the output information acquisition unit executes processing related to the owner's tax matters based on the owner information, and outputs output information using the results of the execution of the processing.

[0025] With this configuration, it is possible to output output information according to the processing results of the tax-related processing for the owner of the target real estate. Effect of the Invention

[0026] According to the information processing device, the information processing method, and the program of the present invention, it is possible to obtain output information relating to the management status of real estate. [Brief description of the drawings]

[0027] [Figure 1]FIG. 1 is a block diagram of an information processing system using an information processing device according to an embodiment of the present invention. [Diagram 2] Block diagram of the information processing device [Diagram 3] FIG. 13 is a diagram illustrating an example of consignment information used in the information processing device. [Figure 4] FIG. 13 is a diagram illustrating an example of management information used in the information processing apparatus. [Diagram 5] FIG. 13 is a diagram illustrating an example of user information used in the information processing apparatus. [Figure 6] A flowchart showing an example of the operation of the information processing device. [Figure 7] A flowchart showing an example of an acquisition process of output information of the information processing apparatus. [Figure 8] A flowchart showing an example of a re-entrustment destination setting process of the information processing device. [Figure 9] FIG. 13 is a diagram for explaining an outline of a display screen based on output information output by the information processing apparatus; [Figure 10] FIG. 13 is a diagram showing an example of a report screen that can be displayed by the information processing device; [Figure 11] FIG. 13 shows a first example of a management status screen that can be displayed by the information processing device. [Figure 12] FIG. 13 shows a second example of a management status screen that can be displayed by the information processing device. [Figure 13] FIG. 13 shows a third example of a management status screen that can be displayed by the information processing device. [Figure 14] FIG. 13 shows a fourth example of a management status screen that can be displayed by the information processing device. [Figure 15] FIG. 5 is a diagram showing a fifth example of a management status screen that can be displayed by the information processing device. [Figure 16] FIG. 6 is a diagram showing a sixth example of a management status screen that can be displayed by the information processing device. [Figure 17] FIG. 13 is a diagram showing an example of a search screen that can be displayed by the information processing device; [Figure 18] Overview of the computer system according to the above embodiment. [Figure 19]Block diagram of the computer system DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0028] Hereinafter, an embodiment of an information processing device and the like will be described with reference to the drawings. Note that, in the embodiments, components with the same reference numerals perform similar operations, and therefore repeated description may be omitted.

[0029] The terms used below are generally defined as follows. The meanings of these terms should not always be interpreted as shown here, but rather, when they are explained individually below, they should be interpreted in light of that explanation.

[0030] Real estate refers to real property such as land and buildings (single-family homes, apartments, condominiums, office buildings, etc.).

[0031] Real estate management tasks include, for example, maintaining and repairing buildings and grounds, providing services to tenants, handling complaints, managing contracts, collecting rent, and planning and implementing measures to increase the value of real estate.

[0032] Entrusting the management of real estate means, for example, that a real estate owner or real estate investor (hereinafter sometimes referred to as the owner) commissions the management of the real estate he or she owns to a real estate management company or property management company (hereinafter sometimes referred to as the management company, regardless of whether it is a corporation or not). Based on an agreement between the owner and the management company, the management company performs management of the real estate that is the subject of the management services (hereinafter sometimes referred to as the target real estate). In general, the management company receives a management fee from the owner in return for the management services.

[0033] Subcontracting out real estate management refers, for example, to a management company (referred to as the "contractor") that was originally entrusted with management services outsourcing some or all of the management services to another management company or a specialist subcontractor. Subcontracting can be done, for example, when specific expertise, skills, or resources are required, or to improve operational efficiency, but is not limited to these cases. Subcontracting is done within the scope of the original consignment contract. The subcontractor performs management services based on the agreement between the consignor and the subcontractor regarding subcontracting.

[0034] An identifier for a certain item is a character or code that uniquely identifies that item. An identifier is, for example, an ID, but any type of information can be used as long as it can identify the corresponding item. In other words, an identifier may be the name of the thing it represents, or it may be a combination of codes that uniquely identify the thing.

[0035] The term "acquisition" may include acquiring items input by a user or the like, or may include acquiring information stored in the device itself or another device (which may be information stored in advance or information generated by information processing performed in the device). Acquiring information stored in another device may include acquiring information stored in the other device via an API or the like, or may include acquiring the contents of a document file provided by the other device (including the contents of a web page, etc.). It may also include acquiring information in a format different from that of the original information, such as acquiring information by performing optical character reading on an image. For example, it may include acquiring information represented by an image of a one-dimensional code, a multi-dimensional code, etc., by reading the image.

[0036] Also, the so-called machine learning technique may be used to acquire information. The machine learning technique can be used, for example, as follows. That is, a learning device (learning information) that receives a specific type of input information as an input and outputs a type of output information to be acquired is configured using the machine learning technique. For example, two or more pairs of input information and output information are prepared in advance, and the two or more pairs of information are provided to a module for configuring a machine learning learning device to configure the learning device, and the configured learning device is stored in a storage unit. The learning device can also be called a classifier. Note that the machine learning technique may be, for example, deep learning, random forest, SVM, or the like. For machine learning, functions in various machine learning frameworks such as fastText, tinySVM, random forest, and TensorFlow, or various existing libraries, can be used. Acquiring information using such a learning device is sometimes called acquisition by machine learning.

[0037] Moreover, the learning device is not limited to one obtained by machine learning. The learning device may be, for example, a table showing the correspondence between an input vector based on input information and output information. In this case, output information corresponding to a feature vector based on input information may be obtained from the table, or a vector approximating a feature vector based on input information may be generated using two or more input vectors in the table and parameters for weighting each input vector, and final output information may be obtained using output information and parameters corresponding to each input vector used in the generation. Obtaining information using such a learning device may be referred to as obtaining using a correspondence. Also, the learning device may be, for example, a function that represents the relationship between an input vector based on input information and information for generating output information. In this case, for example, information corresponding to a feature vector based on input information may be obtained by a function, and output information may be obtained using the obtained information. Obtaining information using such a learning device may be referred to as obtaining using a function.

[0038] Outputting information is a concept that includes displaying on a display, projecting using a projector, printing on a printer, outputting sound, transmitting to an external device, storing on a recording medium, passing the processing results to another processing device or another program, etc. Specifically, it includes, for example, enabling information to be displayed on a web page, transmitting as e-mail, etc., and outputting information to be printed.

[0039] The concept of accepting information includes the acceptance of information input from input devices such as a keyboard, mouse, or touch panel, the reception of information transmitted from other devices via wired or wireless communication lines, and the acceptance of information read from recording media such as optical disks, magnetic disks, and semiconductor memories.

[0040] With regard to various types of information stored in information processing devices, etc., the term "update" is a concept that includes not only changing the stored information, but also adding new information to the stored information and deleting some or all of the stored information.

[0041] (Embodiment)

[0042] The following is an overview of the present embodiment. In the present embodiment, the information processing device is configured to output information relating to the management status of a target real estate by using a real estate identifier of the target real estate and the corresponding entrustment information and management information.

[0043] In this embodiment, the information processing device is capable of outputting output information according to the situation, particularly when the management work for the target real estate is being subcontracted.

[0044] Subcontracting of management tasks may generally be used in the following contexts:

[0045] First, as a premise, it is important for a management company to increase the number of properties under management. In other words, increasing the number of properties under management not only increases stable profits, but also leads to an increase in opportunities to handle other sales transactions involving the managed properties and their owners. Since the transaction prices of sales transactions are high, being able to handle sales transactions can be expected to bring in large profits.

[0046] Here, when a management company is requested by a trusted owner to manage real estate, the management company may not be able to accept the request if there are constraints on the management company, such as the location of the property being far from the management company's base or a lack of capacity to perform management work.

[0047] In this way, if a management company itself cannot accept the request, it will not meet the owner's expectations. Also, if another company is introduced to the owner, the quality of the management work will depend on the characteristics of the other company. If the quality of the management work by the other company is different from the quality the owner wants, especially if the quality is poor, the management company that made the introduction may lose the trust of the owner.

[0048] Therefore, in cases where the management company itself is unable to accept a request, it may subcontract the management work to a subcontractor. The management company can accept requests from owners, and can have the management work carried out under its own responsibility, while managing it as necessary, thereby gaining the trust of the owners.

[0049] In this context, the information processing device according to the present embodiment can output information according to the status of the re-entrustment of management operations. Therefore, it is easy to grasp the situation, which tends to become complicated when the re-entrustment of management operations is involved.

[0050] An information processing system using such an information processing device will be described below.

[0051] FIG. 1 is a block diagram of an information processing system 1 using an information processing device 100 according to an embodiment of the present invention.

[0052] The information processing system 1 includes an information processing device 100 and a terminal device 600. The information processing system 1 is generally configured such that the information processing device 100 executes a predetermined process using information transmitted from the terminal device 600, and the terminal device 600 displays information transmitted from the information processing device 100. Note that the information processing device 100 may be configured to be usable independently without using the terminal device 600.

[0053] In the information processing system 1, the information processing device 100 can communicate with devices such as the terminal device 600 via a network such as the Internet. The network is not limited to this and may be a LAN or other communication network. The connection mode and communication method between the information processing device 100 and the terminal device 600 are not limited to this.

[0054] In this embodiment, the terminal device 600 is a device that can be a destination of output information from the information processing device 100. In this embodiment, for example, a device such as a terminal used by an administrator or a user of the information processing device 100 can be the terminal device 600. Note that a device different from these may also be used as the terminal device 600.

[0055] In addition, various devices can be used as the electronic calculator used in the terminal device 600, such as a personal computer, a portable information terminal device such as a so-called smartphone, a tablet-type information terminal device, etc. In the following example, the electronic calculator used in the terminal device 600 may be described assuming that a so-called personal computer is used, but is not limited to this.

[0056] The terminal device 600 has a display unit such as a liquid crystal display. The terminal device 600 is configured to be able to display various information on the display unit and to accept operations by a user. The terminal device 600 is configured to be able to receive information transmitted from an external device such as the information processing device 100 through a network such as the Internet. The terminal device 600 is also configured to be able to transmit information to an external device through a network in response to, for example, a user's operation or the operation of a predetermined software or the like.

[0057] A user can use the information processing device 100, for example, by operating the terminal device 600 to give instructions to the information processing device 100 or by checking a display screen or the like displayed on a display unit based on output information transmitted from the information processing device 100. Note that the user may be able to use the information processing device 100 by directly operating the information processing device 100 and checking a display screen displayed on a display unit or the like of the information processing device 100 based on output information.

[0058] FIG. 2 is a block diagram of the information processing device 100. As shown in FIG.

[0059] The information processing device 100 includes a storage unit 110, a receiving unit 120, a accepting unit 130, a processing unit 140, and a transmitting unit 170. The information processing device 100 is, for example, a server device, but may also be a personal computer or other information terminal device.

[0060] The storage unit 110 includes a real estate information storage unit 111 and a user information storage unit 115 .

[0061] The storage unit 110 is, for example, a non-volatile recording medium, but can also be realized by a volatile recording medium. Each part of the storage unit 110 stores, for example, information acquired by the receiving unit 120 or the processing unit 140, but the process by which information is stored in each part of the storage unit 110 is not limited to this. For example, information may be stored in the storage unit 110 via a recording medium, information transmitted via a communication line or the like may be stored in the storage unit 110, or information inputted via an input device may be stored in the storage unit 110.

[0062] The real estate information storage unit 111 stores consignment information and management information. The consignment information and management information are stored, for example, in association with a real estate identifier capable of identifying the corresponding real estate. It may be said that the consignment information and management information are stored for each real estate. Note that here, two or more properties that are treated as a single unit for management purposes may be treated as one real estate (corresponding to one real estate identifier).

[0063] The consignment information is information regarding the consignment of management of real estate. The consignment information includes, for example, a trustee identifier that can identify a trustee who has been entrusted with the management of the real estate by the owner. In other words, based on the consignment information associated with the real estate identifier, it is possible to identify which management company is the trustee who has been entrusted with the management of the real estate.

[0064] Furthermore, in this embodiment, the consignment information includes information that can identify whether or not the management of a certain real estate has been subcontracted. For example, in the case where there is a subcontractor to which the trustee has subcontracted the management of a certain real estate, the consignment information includes a subcontractor identifier that can identify the subcontractor. In other words, based on the consignment information associated with the real estate identifier, it is possible to identify whether or not the management of the real estate has been subcontracted and which management company the subcontractor is. Note that the consignment information may include flag information indicating whether or not the management of the real estate has been subcontracted, making it possible to identify whether or not the management of the real estate has been subcontracted.

[0065] The entrustment information associated with the real estate identifier may further include position information indicating the position of the sub-entrustee in addition to information that can identify whether or not the management has been sub-entrusted. For example, the entrustment information includes a sub-entrustee identifier and position information in association with each other. This makes it possible to identify the position of the sub-entrustee based on the entrustment information.

[0066] Here, the position of the subcontractor may be defined based on, for example, a contract with the subcontractor. The position of the subcontractor may be, for example, whether the existence of the subcontractor can be made clear to the owner, etc., or whether the existence of the subcontractor cannot be made clear to the owner, etc. In this case, the position information includes information indicating whether the fact that the subcontractor exists is made clear to the owner, etc. Furthermore, the position in which the existence of the subcontractor can be made clear to the owner, etc. may be divided into a position in which information that can identify the subcontractor can be made clear and a position in which information that can identify the subcontractor cannot be made clear. In this case, the position information may include information indicating whether or not the person who is the subcontractor is indicated.

[0067] The position information is not limited to this, and may include, for example, reliability information indicating the suitability of the subcontractor for the management business. The suitability of the subcontractor here may mean, for example, the ability, reliability, and expertise of the subcontractor to properly fulfill the contract. The reliability information is, for example, information indicating whether the subcontractor has obtained certification or license under a predetermined certification system, whether the subcontractor has a predetermined membership status, and past performance, but is not limited to these. As such reliability information, for example, information corresponding to the subcontractor identifier stored in the user information storage unit 115 may be used, or information set when the subcontractor is set may be used. In addition, the position information may include information regarding the business environment of the subcontractor. The information regarding the business environment may include, for example, information that can identify business tools such as rental management software and real estate management systems used by the subcontractor, and information regarding tools that can be used to contact other companies.

[0068] Furthermore, in this embodiment, the entrustment information includes information on the re-entrustment conditions, which are the conditions for re-entrustment of the management of real estate. The re-entrustment conditions are, for example, but not limited to, agreements regarding the billing of money such as compensation (management fees) for the management work performed through re-entrustment. For example, the re-entrustment conditions may include agreements on the scope and methods of other management work, and agreements on conditions for contract renewal and contract termination. Based on such information on the re-entrustment conditions, it is possible to identify the agreements regarding re-entrustment between the entruster of the re-entrustment and the re-entrustee.

[0069] In addition, the consignment information is not limited to these, and may not include the position information or information regarding the subcontracting conditions among the above.

[0070] In this embodiment, the information on the re-entrustment conditions can include information specifying the use of predetermined basic re-entrustment conditions that can be used as basic conditions. The basic re-entrustment conditions can be, for example, conditions that define predetermined general entrustment items and the compensation for the management work. This makes it possible to easily set the re-entrustee by specifying that the basic re-entrustment conditions are to be used, even in cases where there are no specific requests or specifications regarding the re-entrustment conditions from both users regarding the re-entrustment. The basic re-entrustment conditions can also be expressed as a template or superclass of re-entrustment conditions.

[0071] In addition, in this embodiment, as the re-entrustment conditions, it is possible to use specific re-entrustment conditions for the attribute value, which are set in association with any of the attribute values ​​of the target real estate, the trustee, and the re-entrusted party, different from the basic re-entrustment conditions. That is, it is possible to include information specifying the use of re-entrustment conditions specific to the attribute value as information on the re-entrustment conditions. That is, the re-entrustment conditions specific to the attribute value have some conditions that differ from the basic re-entrustment conditions. The re-entrusted party can be set by easily applying the specific re-entrustment conditions in which some of the basic re-entrustment conditions are set to desired conditions.

[0072] In addition, as the re-entrustment conditions, it may be possible to appropriately use re-entrustment conditions specific to each case, some of which are different from the basic re-entrustment conditions.

[0073] Such re-entrustment conditions specific to attribute values ​​and re-entrustment conditions specific to each case can be set, for example, as derivatives or subclasses of basic re-entrustment conditions. That is, the contents of such specific re-entrustment conditions can include information that specifies only the conditions that are different from the basic re-entrustment conditions. In this case, the other conditions are understood to be contents that inherit the contents of the basic re-entrustment conditions. In this way, specific re-entrustment conditions can be set so as to inherit the contents of the basic re-entrustment conditions, so that specific re-entrustment conditions with easy and flexible contents can be set.

[0074] Management information is information relating to the management status of the target real estate that is under management. It may be said that management information includes, for example, information that is not included in the entrustment information and is used in the management operations of the target real estate. Management information can be used, for example, to make real estate management more efficient and transparent, enabling managers to make more reliable decisions. Management information also makes it possible to improve the quality of services provided to tenants.

[0075] The management information may include, for example, detailed information about the target real estate, tenant information, maintenance information, financial information, etc. Note that the management information is not limited to these, and may not include any of the information, or may include other information.

[0076] The detailed management information is information on specific details of the target real estate, and may include, for example, the location, structure, area, construction year, and facility details of the land and building. The occupant information is information on the occupants using the real estate, and may include, for example, the occupants' names, contact information, move-in date, contract details, and vacancy rate. The maintenance information is information on the maintenance and repair of the real estate, and may include, for example, schedule information such as the date of the last maintenance work and the date of the next planned maintenance work, information on necessary repairs and improvements, and information showing the maintenance history. The monetary information is information on monetary matters related to the real estate, and may include, for example, rent details, scheduled payment dates, past income and expenditure, budget planning information, and accrued income.

[0077] In addition, the real estate information storage unit 111 stores an owner identifier that is associated with the real estate identifier and can identify the owner of the real estate identified by the real estate identifier. This makes it possible to identify which user is the owner of the real estate. In addition, the owner identifier may be understood to be included in the consignment information, may be understood to be included in the management information rather than the consignment information, or may be understood to be other information.

[0078] FIG. 3 is a diagram illustrating an example of the consignment information used in the information processing device 100. As shown in FIG.

[0079] As shown in Fig. 3, the following information may be stored as the consignment information. That is, the attribute values ​​of the trustee identifier, the consignment conditions, the sub-entrustee identifier, the position information, and the sub-entrustment conditions are stored in association with the real estate identifier of each real estate. The attribute value of the owner identifier is stored in association with the real estate identifier.

[0080] The terms of commission are the conditions of the contract for the management services. For example, the terms of commission may include information regarding the arrangements such as compensation for management services. In the example shown in the figure, the terms of commission and subcontract are set to, more specifically, that compensation for management services will be paid, for example, at "5 percent of the rent." In addition, conditions such as the scope of the management services to be commissioned and the method of implementation may also be set.

[0081] In the example shown in the figure, for example, for each of the real estate identifiers "A012" and "A013", a corresponding subcontractor identifier is not set. In other words, for the real estate identified by "A012" and "A013", respectively, a subcontractor is not set. As the position information, one of the following information is recorded: "A" indicating that the existence of a subcontractor and information that can identify the subcontractor can be clearly indicated, "B" indicating that the existence of a subcontractor can be clearly indicated, or "C" indicating that the existence of a subcontractor cannot be clearly indicated.

[0082] This type of entrustment information makes it possible to identify information such as the owner, trustee, whether or not there is a sub-entrustee, the sub-entrustee, the terms of entrustment and the content of the sub-entrustment conditions, and position information for each property.

[0083] FIG. 4 is a diagram illustrating an example of management information used in the information processing device 100. As shown in FIG.

[0084] 4, the management information may store, for example, the following information: That is, each attribute value, such as detailed information, resident information, maintenance information, and financial information, is stored in association with the real estate identifier of each piece of real estate.

[0085] In the example shown in the figure, for example, detailed information includes attribute values ​​such as the address of the property, the type of property (e.g., whether it is a building or land), and the year of construction. Tenant information includes attribute values ​​such as the number of tenants and the name and contact information of each tenant. Maintenance information includes attribute values ​​such as whether or not there is a request for repairs and other maintenance history information. Financial information includes attribute values ​​such as unpaid fees, other information regarding financial receipts and payments, and information regarding revenue.

[0086] In this embodiment, the maintenance information includes, for example, an attribute value of an approval request indicating whether or not approval by a predetermined approval authority is required. The attribute value of the approval request is set, for example, as follows. For example, assume that, in a subcontract, there is an agreement that the subcontractor needs the approval of the subcontractor when performing a certain action of the management work. In this case, when the approval of the subcontractor is required for the action, "subcontractor" is recorded as the attribute value of the approval request. Similarly, for example, when there is an agreement that the approval of the owner is required for a certain action, "owner" is recorded when the approval of the owner is required. Such setting processing regarding the attribute value of the approval request can be appropriately performed by the processing unit 140 according to the state of the management work for each target real estate based on the conditions of commission and the conditions of subcontract, as described later. Note that the action to be approved by the approval request can be identified based on other attribute values ​​of the maintenance information, such as, for example, the action to be performed next or the action with the highest priority, but information that can identify the action in association with the approval request may be included.

[0087] Returning to FIG. 2, the user information storage unit 115 stores user information, which is information on various users related to the information managed in the information processing device 100. The user is, for example, an owner, a management company that is entrusted with management work from the owner or is subcontracted by a subcontractor, and the like, but is not limited to these. It may be considered that the user includes a construction company or craftsman that performs specific operations or work that arise in the management work. User information about the owner may be particularly referred to as owner information. Note that a sales company that sold real estate to the owner may take on part or all of the role of the owner, and information about such a sales company may also be included in the owner information.

[0088] In the present embodiment, the user information is information in which a user identifier, which is an identifier for identifying each user, is associated with information about the user.

[0089] The user identifier is, for example, an identifier for identifying an owner or a management company. The user identifier may be, for example, an identifier used as an owner identifier, a trustee identifier, or a sub-entrustee identifier in the entrustment information.

[0090] The user information associated with each user identifier may include various types of information.

[0091] FIG. 5 is a diagram illustrating an example of user information used in the information processing device 100. As shown in FIG.

[0092] In FIG. 5, examples of user information of a user who is an owner and a user who is a management company are shown together.

[0093] For example, in the illustrated example, the user information includes attribute values ​​that indicate the user's contact information, such as, but not limited to, an address, a telephone number, an email address, and identification information of a terminal used.

[0094] The user information of the user who is the owner may include, for example, information indicating the country of tax residence, which makes it possible to specify the tax treatment method that should be applied to the user.

[0095] In addition, the user information of the user who is a management company performing management operations may include, for example, the business area in which operations can be performed, an address, and a search flag indicating whether or not the user can be searched for as a candidate for a subcontractor (whether or not the user is a search target), as described later. The business area includes, for example, information specifying the prefecture in which operations can be performed, but is not limited thereto. For example, the search flag may include information regarding the country or region in which operations can be performed. The search flag is, for example, information specifying whether or not the user is to be searched when the contractor searches for a subcontractor. For example, the search condition may be included in the business area, or the evaluation score described later may be equal to or greater than a predetermined value. If the search flag is "YES", the user will be included in the search results if the search condition is met. On the other hand, if the search flag is "NO", the user will not be included in the search results even if the search condition is met. With such information, the user can specify whether or not the user is a candidate for a subcontractor.

[0096] In this embodiment, for example, an evaluation score (hereinafter, sometimes simply referred to as a score) acquired by the processing unit 140 for each user is recorded as user information. The score is acquired or updated, for example, when a predetermined condition is satisfied (for example, when a predetermined timing arrives, when a predetermined state is reached, etc.). The score may be acquired only for the user who is the owner, or only for the management company. The score acquired for the management company may be used as a search condition when searching for a candidate for a sub-entrusted party. In this embodiment, the score is acquired so that, for example, the higher the score is evaluated as being less of a business burden for the other party in the transaction, but is not limited to this. For example, the score for the owner may be determined according to the amount and difficulty of past management work for the owned real estate. Also, for example, the score for the management company may be changed according to the track record of past management work, the request of the management company regarding the terms of entrustment and sub-entrustment, etc. Acquisition of the score will be described later.

[0097] In addition, the information described as being stored in the real estate information storage unit 111 can also be understood as being stored in the user information storage unit 115 in correspondence with identifiers identifying each owner and each management company, and real estate identifiers owned by the owner and real estate identifiers managed by the management company, etc.

[0098] Returning to Fig. 2, the receiving unit 120 receives information transmitted from another device. The receiving unit 120 stores the received information, for example, in the storage unit 110. The receiving unit 120 is usually realized by a wireless or wired communication means, but may be realized by a means for receiving a broadcast.

[0099] The reception unit 130 receives various input operations performed by the user on the information processing device 100. The reception unit 130 receives, for example, information input using an input means (not shown) connected to the information processing device 100, or information input by an input operation (including, for example, information read by a device) performed using a reading device (e.g., a code reader) (not shown) connected to the information processing device 100. The reception unit 130 may receive information related to the input operation, etc., transmitted via another device connected via a network, etc. The received information is stored in the storage unit 110, for example.

[0100] The input means that can be used to input information that can be accepted by the accepting unit 130 may be any means such as a numeric keypad, a keyboard, a mouse, a menu screen, etc. The accepting unit 130 can be realized by a device driver for an input means such as a numeric keypad or a keyboard, control software for a menu screen, etc.

[0101] The processing unit 140 can usually be realized by an MPU (including a CPU and / or a GPU), a memory, etc. The processing procedure of the processing unit 140 is usually realized by software, and the software is recorded in a recording medium such as a ROM. However, it may also be realized by hardware (dedicated circuit). The processing unit 140 performs various types of processing, such as the processing performed by each part of the processing unit 140 as follows.

[0102] The processing unit 140 includes a score acquisition unit 141, a candidate search unit 143, a sub-entrustee setting unit 145, a real estate information acquisition unit 151, an output information acquisition unit 153, an output unit 155, an approval information receiving unit 161, and a notification unit 163. The processing unit 140 is configured to be able to execute various processes for outputting output information regarding the management of the target real estate and processes related thereto, using each of these units.

[0103] The score acquisition unit 141 acquires a score for each user. In this embodiment, the higher the score, the less the business burden is expected to be on the other party of the transaction. The relationship between high and low scores and excellent performance may be the opposite. Furthermore, the characteristics of the user represented by the score may be different from the above.

[0104] The score of a user who is a management company is obtained, for example, as follows. For example, a score can be calculated by executing a predetermined process using review information obtained from another party (the other party) to whom the user entrusted the past work in which the user was involved as a trustee or a subcontractor. The review information is, for example, positive information input by the other party indicating that the user is satisfied with the management work performed by the user, or negative information indicating that the user is dissatisfied. The predetermined process is, for example, a process in which the score is higher if there is a lot of positive review information, and lower if there is a lot of negative review information. The predetermined process may be, for example, a process of adding or subtracting a score for each piece of review information, or a more complicated process. The predetermined process may also be a process of acquiring a score from review information using learning information by machine learning.

[0105] In addition, in the process of acquiring the score, the score may be acquired based on, for example, information showing the history of past management work, or the wishes of the management company regarding the terms of entrustment and sub-entrustment. For example, the longer the period or number of past management work, the higher the score. Also, the higher the terms of entrustment and sub-entrustment that can generally be said to be advantageous for the client, the higher the score. For example, low compensation for a certain level of management work, i.e., a large amount of management work compared to the compensation, can contribute to a high score.

[0106] Furthermore, the score of the user who is the owner is obtained, for example, as follows. For example, a score can be calculated by executing a specified process using review information obtained from a trustee (the other party) for past management work entrusted to the trustee by the user. The review information is, for example, positive information input by the other party indicating that the owner's instructions for the management work or the owner's evaluation of the work performed are appropriate, or negative information indicating that they are inappropriate. The specified process can be performed, for example, in the same manner as described above.

[0107] In addition, in the process of acquiring the score, the score may be determined according to, for example, the amount of past management work for real estate owned by the owner, the number of properties owned, the difficulty of the management work, etc. For example, the score can be set higher the greater the amount of past management work or the greater the number of properties owned. Also, the score can be set lower the more the content of the management work entrusted to the owner is generally considered to be relatively difficult. Also, the score can be set higher the more advantageous the entrustment conditions desired by the owner are generally for the trustee. For example, a high fee for a certain level of management work can contribute to a high score.

[0108] The score acquisition unit 141 is configured to acquire or update a user's score when a predetermined score acquisition condition is satisfied, for example. The predetermined score acquisition condition is, for example, the arrival of a predetermined timing, the user's status, the status of the entrustment contract, or the status related to the management work becoming a predetermined status, etc. For example, when the entrustment or re-entrustment of the management work for a certain real estate is completed, the score of the user related to the management work of the real estate may be updated.

[0109] In this embodiment, the score acquisition unit 141 acquires a score corresponding to the candidate based on candidate information, which is information on the candidate for the re-entrusted party of the target real estate. Here, the candidate for the re-entrusted party is a user (here, may be called a candidate user) such as a management company that can be a candidate for the re-entrusted party. The candidate user is, for example, a user who satisfies search conditions other than the score when a search for a candidate for the re-entrusted party is instructed by a user (here, may be called an operating user), but is not limited to this.

[0110] The candidate information is, for example, user information of the candidate user, but may be information based on information input by the search user. For example, the score acquisition unit 141 can use a user identifier as the user information of the candidate user to acquire an evaluation score corresponding to the user identifier from the user information storage unit 115. In this case, the score acquisition unit 141 may be configured to acquire a new score of the candidate user or update the score of the candidate user by using the user identifier of the candidate user.

[0111] The candidate search unit 143 searches for candidates for the subcontractor of the target real estate using a real estate identifier capable of identifying the target real estate. The candidate search unit 143 performs a search when, for example, an instruction from a search user is accepted by the acceptance unit 130. The candidate search unit 143 can search for users whose user information matches the search conditions as candidate users. The search conditions include, for example, but are not limited to, that the address of the real estate identified by the real estate identifier is within the business area, that the search flag is not "NO", and the like. The search conditions may include, for example, that the evaluation score is equal to or greater than a predetermined value. The candidate search unit 143 outputs information on the searched candidate users. For example, the information is displayed on a display screen output to the display unit of the terminal device 600 or the information processing device 100 used by the operating user so that the operating user can confirm the information.

[0112] In this embodiment, the candidate search unit 143 may be configured to output a search result of candidates for the subcontractor of the target real estate using a score corresponding to the candidate user. For example, information indicating the candidate user may be displayed on the display screen so that the operating user can confirm the score value together with the value of the candidate user. In addition, for example, when outputting two or more candidate users as a search result, the candidate search unit 143 may output them in a manner according to the high or low score. This allows the operating user to intuitively grasp the high or low score of each candidate user. Outputting in a manner according to the high or low score means, for example, outputting two or more candidate users in an order according to the high or low score, or outputting each candidate user in a display manner according to the high or low score. More specifically, for example, the information of the candidate users may be sorted in order of high score (or low score) and displayed in a list on the display screen, or the information may be displayed in order of high score (or low score) on the display screen, or the information may be displayed in different sizes, colors, etc. according to the high or low score.

[0113] The re-entrusted destination setting unit 145 sets the candidate searched by the candidate search unit 143 as a re-entrusted destination of the target real estate based on the result of the determination as to whether or not the candidate satisfies a predetermined registration condition. In this embodiment, the predetermined registration condition is, for example, that a predetermined designation operation performed by the operating user on the candidate is accepted. For example, when the operating user issues a search command, the candidate search unit 143 displays the candidate users on the display screen. When the operating user performs a designation operation to designate a candidate user to be set as a re-entrusted destination among the displayed candidate users, the designation operation is accepted. Then, the re-entrusted destination setting unit 145 determines that the predetermined registration condition is satisfied for the candidate user, and sets the candidate user as a re-entrusted destination of the target real estate.

[0114] The predetermined registration condition is not limited to this. For example, the registration condition may be that the candidate user has the highest score among the candidates that satisfy the search condition. In this case, the candidate user with the highest score among the searched candidate users can be automatically set as the re-entrusted party by the re-entrusted party setting unit 145.

[0115] It is preferable that the re-entrusted party is set only when the operating user, who is the trustee, accepts the re-entrusted conditions specified in advance by the candidate user who satisfies the registration conditions. For example, if the operating user does not accept the re-entrusted conditions, the re-entrusted party is not set. If the operating user does not accept the re-entrusted conditions, the re-entrusted party setting unit 145 may notify the candidate user who satisfies the registration conditions to negotiate the conditions. In addition, the operating user may output information about the re-entrusted conditions set by the operating user to the candidate user who satisfies the registration conditions, and request approval from the candidate user.

[0116] By providing such a candidate search unit 143 and a re-entrusted party setting unit 145, it is possible to easily set a re-entrusted party. When there are two or more candidates as a search result by the candidate search unit 143, the re-entrusted party setting unit 145 may be configured to execute an inquiry regarding whether or not to accept the re-entrustment for each candidate, and to determine whether or not a predetermined registration condition is satisfied according to the result. For example, the re-entrusted party setting unit 145 may be configured to set (finally select) the candidate that first transmits a notice of acceptance after making an inquiry to each candidate as a re-entrusted party. That is, in this case, it can be said that the predetermined registration condition includes that the candidate that first transmits a notice of acceptance among the inquired candidates is the candidate that first transmits a notice of acceptance. In addition, in this case, the inquiry may be automatically made by the re-entrusted party setting unit 145 using the contact information of each candidate based on the search result, or may be made to a candidate specified based on a specified operation by the operating user.

[0117] The real estate information acquisition unit 151 acquires the consignment information and management information of the target real estate by using a real estate identifier capable of identifying the target real estate. In this embodiment, the real estate information acquisition unit 151 acquires the consignment information and management information corresponding to the real estate identifier stored in the real estate information storage unit 111.

[0118] In the present embodiment, the real estate information acquisition unit 151 can acquire user information (owner information) related to the owner of the target real estate. For example, when performing processing related to the target real estate, the real estate information acquisition unit 151 acquires owner information corresponding to the real estate identifier of the target real estate stored in the real estate information storage unit 111.

[0119] The output information acquisition unit 153 acquires output information regarding the management status of the target real estate based on the information acquired by the real estate information acquisition unit 151. In this embodiment, as the output information, it is possible to acquire output information used for management work of the target real estate, output information for checking the management status of the target real estate, and the like.

[0120] Here, the management status of real estate may mean, for example, the status of real estate maintenance, such as items that require repairs, the progress of the repairs, the income and expenditure while the real estate is being maintained, and the outlook for future income and expenditure. In addition, for example, in the case where there is a tenant, it may mean the status of various exchanges with the tenant, the status of receipt of rent from the tenant, and the like. In addition, for example, the usage status of the real estate, the vacancy rate and occupancy rate, the contract contents when renting out the real estate, and the information on the renewal status and cancellation of the rental contract may also be considered to be included in the management status. Furthermore, for example, it may mean whether or not the management business of the real estate is entrusted, the trustee, the existence of a sub-entrustee, and the like. In addition, for example, the contract-related information such as the contents of the entrustment from the owner, the contract contents regarding the entrustment, the contract period, and the entrustment fee may also be considered to be included in the management status. In addition, the status of disaster countermeasures, insurance enrollment status, and other risk management may also be considered to be the management status. In addition, for example, the status of the valuation and sale of the real estate, and information for evaluating the profitability and risk of real estate investment may also be considered to be included in the management status.

[0121] In this embodiment, the output information is, for example, information for displaying a display screen displayed on the display unit of the terminal device 600 or the information processing device 100 used by a user of the information processing device 100. The display screen is, for example, a screen for checking information on the management status of the target real estate and executing processing related to management work. The configuration and display mode of the display screen are not important. For example, the display screen may be displayed as a web page displayed by a web browser, or the display screen may be displayed as another application running on the terminal device 600 or the like. In this embodiment, the output information may be information used to display these display screens.

[0122] In this embodiment, the display screen may be, for example, a management status screen used to check the status of management work for the target real estate and to perform various actions, or a report screen on which information on the income and expenditure status of the target real estate can be checked, but the display screen is not limited to these. These other screens may be displayed as the display screen, or only either the management status screen or the report screen may be displayed as the display screen.

[0123] It is preferable that a display screen with different contents is displayed according to the attributes of the user who uses the information processing device 100. Here, the user's attributes can be, for example, an attribute indicating a relationship with the target real estate (which may be called a role). For example, it is preferable that the displayed contents are different depending on whether the user is an owner, a trustee, a subcontractor, or another management company. Such switching of the displayed contents can be performed by various methods. For example, output information corresponding to each of the different display screens for each role may be acquired, but is not limited to this. It is preferable that, when different contents are displayed according to the role, the range of information that can be displayed for each role can be configured to be set by, for example, a setting file.

[0124] For example, the management status screen that can be checked by the trustee or the subcontractor who actually performs the management work can be configured to display specific information for performing management and to enable predetermined operations. On the other hand, the management status screen that can be checked by the owner can be configured to display information that allows an overview of problems and the progress of work to address them. In addition, the management status screen and report screen displayed to the owner may be configured to display information that summarizes two or more target real estate properties owned by the owner. In addition, the management status screen displayed to the trustee or the subcontractor may be configured to display information that summarizes two or more target real estate properties involved in the management work. The report screen may not be displayed to the trustee or the subcontractor, or a report screen that includes only limited information compared to the case displayed to the owner may be displayed.

[0125] Note that documents output by a method other than a screen display, such as documents or files in a predetermined format, may be acquired as output information. Such documents may include, for example, predetermined report items related to the management status in a predetermined format. Documents may be acquired using, for example, predetermined template information for document generation stored in advance in the storage unit 110, etc., and consignment information, management information, etc., but the generation method is not limited to this. Such documents may be documents that are required to be submitted in real estate management work, or may be documents that can be utilized in the performance of management work.

[0126] In this embodiment, the output information acquisition unit 153 is configured to acquire output information in a different manner depending on whether or not the management of the target real estate has been re-entrusted. That is, the output information acquisition unit 153 can determine whether or not the management of the target real estate has been re-entrusted based on the entrustment information. For example, when re-entrustment has been performed, the output information acquisition unit 153 is configured to acquire output information in a manner in which information indicating that re-entrustment has been performed, information indicating the re-entrusted party, and an operation menu that is premised on the existence of a re-entrusted party are displayed on the display screen. Note that, when re-entrustment has not been performed, the output information acquisition unit 153 is configured to acquire output information in a manner in which such information is not displayed on the display screen. As described later, there may be limited situations in which information regarding the re-entrusted party can be displayed depending on the position information, but it is preferable that, at least for the display screen that the trustee can check, output information in a different manner depending on whether or not re-entrustment has been performed as described above can be configured. Note that, when the output information is acquired based on the calculation result of the compensation for the management work, etc., if re-entrustment has been performed, the compensation is apportioned between the trustee and the re-entrusted party. This may be said to be output information obtained in a different manner depending on whether or not subcontracting has been performed. Also, when work related to a certain target real estate can be handled collaboratively between the trustee and the subcontractor, the output information may include information regarding the degree of contribution to the management work and the calculation results of the compensation for the management work performed based on that information. In this case, too, it may be said to be output information obtained in a different manner depending on whether or not subcontracting has been performed.

[0127] In this embodiment, the output information acquisition unit 153 is configured to acquire output information according to position information when re-entrustment is performed. For example, in a case where the existence of the sub-entrustee cannot be made clear on a display screen displayed to persons other than the trustee, the output information is acquired so that the same display screen is displayed to users other than the trustee regardless of the existence of the sub-entrustee. For example, in a case where the existence of the sub-entrustee cannot be made clear on a display screen displayed to persons other than the trustee, the output information is acquired so that the same display screen is displayed to users other than the trustee regardless of the existence of the sub-entrustee. Also, for example, in a case where the existence of the sub-entrustee is clearly indicated on a display screen displayed to persons other than the trustee but information that can identify the sub-entrustee cannot be made clear, the output information is acquired so that a display screen that includes information that can identify the sub-entrustee for the trustee but includes information that only indicates the existence of the sub-entrustee is displayed to users other than the trustee.

[0128] In addition, this can be expressed as, when the position information of the target real estate satisfies a predetermined position output condition, the output information acquisition unit 153 acquires the output information including the predetermined information on the subcontractor. Here, the position output condition is, for example, that the position information indicates that the predetermined information on the subcontractor may be disclosed.

[0129] In addition, in this embodiment, the output information acquisition unit 153 is configured to acquire output information according to the re-entrustment conditions when there is a re-entrusted party for the target real estate. Acquiring output information according to the re-entrustment conditions may be, for example, acquiring output information including information that can be used for management work according to the re-entrustment conditions, or acquiring output information that reflects the execution result of processing according to the re-entrustment conditions. In this embodiment, for example, the output information is configured to acquire output information including billing information regarding a monetary bill between the trustee and the re-entrusted party. Here, the billing information may be information that constitutes a so-called invoice. In addition, the billing information may simply be information for showing the amount to be billed on the display screen. By acquiring such output information, information regarding a monetary bill between the trustee and the re-entrusted party can be output.

[0130] In this embodiment, the output information acquisition unit 153 is configured to execute processing related to the owner's tax affairs based on the owner's user information, and to output output information to the owner's tax affairs using the execution results of the processing.

[0131] Here, the processing related to the owner's tax may be performed. The processing related to the tax may be performed, for example, according to information on rental income obtained from the owned real estate, information on the commission fee and the cost required for the management of the real estate, information on the country where the owner resides, and the like. More specifically, the processing related to the tax may include collecting various information used for calculating the income tax, resident tax, property tax, and the like declared by the owner, and performing necessary calculations. For example, the taxable amount of income tax may be calculated based on the rental income and the management cost, and the necessary tax amount may be obtained. The taxable amount of property tax may also be calculated based on the assessed value of the real estate. Such processing is configured so that the output information acquisition unit 153 performs such processing in accordance with the tax law of the country where the owner resides, depending on the country where the owner resides. For example, the processing may be performed based on the existence of a system for avoiding double taxation and the conditions for its application. Since the result of the processing is acquired as output information, it is possible to provide support for the owner to file a tax return. This allows the owner to perform tax processing related to the operation of the real estate appropriately and easily.

[0132] The output unit 155 outputs the output information acquired by the output information acquisition unit 153. The output unit 155 outputs the output information to the user who instructed the output of the output information, to another user designated by the user, or to a user selected by the processing unit 140 based on a predetermined rule. The output unit 155 can perform output by transmitting the output information to a terminal device 600 or the like used by a user who is the output destination, by the transmission unit 170 or the like.

[0133] In this embodiment, the output unit 155 is configured to output the output information to different output destinations depending on whether or not the management of the target real estate has been re-entrusted. That is, for example, when re-entrustment has been performed, the output unit 155 can output the output information to the re-entrustor (trustee) and the re-entrustee. On the other hand, when re-entrustment has not been performed, the output unit 155 can output the output information to the trustee. For example, when configured to notify the selected output destination of the output information regarding the management status, the selectable output destinations are different depending on whether or not re-entrustment has been performed. This makes it possible to easily output the output information to an output destination depending on whether or not re-entrustment has been performed.

[0134] In this embodiment, a workflow may be adopted in which approval from the client is obtained when the subcontractor performs management operations. In such a workflow, when an action of management operations that requires the client's approval is performed, output information requesting the client's approval is output to the client. In this case, the approval information receiving unit 161 and the notification unit 163 are configured to be able to perform the following processes.

[0135] That is, the approval information receiving unit 161 receives approval information corresponding to the output information output by the output unit 155. The approval information is transmitted to the information processing device 100, for example, when a predetermined operation (for example, an operation to approve) is performed by the entrusting source to which the output information is output. The approval information receiving unit 161 receives this approval information as approval information corresponding to the output information.

[0136] When the approval information is accepted by the approval information accepting unit 161, the notification unit 163 notifies the subcontractor according to the accepted approval information. The notification may be performed, for example, by outputting information indicating that approval has been granted to the subcontractor. This allows the subcontractor to carry out the approved action, taking into account that approval from the entrusting source has been granted. Note that the fact that the approval information has been accepted may be recorded in the maintenance information of the management information, etc.

[0137] By such operations of the approval information receiving unit 161 and the notification unit 163, the workflow of management tasks involving approval can be easily carried out.

[0138] The transmitting unit 170 transmits information to other devices with which it can communicate via a network. The transmitting unit 170 transmits, for example, output information output by the output unit 155. The transmitting unit 170 is usually realized by a wireless or wired communication means, but may also be realized by a broadcasting means.

[0139] In the above, the output information may be information about the management status of each of the two or more target real estate properties. In this case, the real estate information acquisition unit 151 may acquire, for example, entrustment information, management information, etc. according to the real estate identifiers of each of the two or more target real estate properties, and the output information acquisition unit 153 may acquire the output information using the information acquired for each of the two or more target real estate properties. For example, it is possible to display a display screen that allows an overview of the management status of two or more real estate properties owned by the same owner, or to output a document that reports on each owner at a predetermined interval.

[0140] Next, an example of the operation of the information processing device 100 performed when a user uses the information processing system 1 according to the present embodiment will be described. The user can use a real estate management support service realized by the information processing system 1. In the real estate management support service, output information can be output from the information processing device 100 as described above.

[0141] In this embodiment, a user can use the real estate management support service realized by the information processing system 1 by, for example, operating a predetermined application on the terminal device 600 while accessing the information processing device 100 via the terminal device 600 and receiving information transmitted from the information processing device 100. Note that the predetermined application may be, for example, a dedicated application that operates using information transmitted from the information processing device 100, or a web browser that operably displays web applications provided in the information processing device 100.

[0142] The information processing device 100 performs various operations, for example, as follows. These operations are performed by the processing unit 140 executing control operations and the like using each unit.

[0143] FIG. 6 is a flowchart showing an example of the operation of the information processing device 100.

[0144] (Step S11) The processing unit 140 judges whether or not an output request for output information has been accepted. For example, when an output request for output information is transmitted from the terminal device 600 by a user and the receiving unit 120 receives it, the processing unit 140 judges that the output request has been accepted. If it is judged that the output request has been accepted, the process proceeds to step S12, and if not, the process proceeds to step S14.

[0145] The output request may be various operations. For example, it may be an operation for displaying a display screen for viewing the management status of the corresponding real estate (such as selecting an icon indicating the corresponding real estate displayed on the screen, or inputting the real estate identifier, etc.). It may also be, for example, a request for approval of a specific action. It may also be, for example, an output operation of a document related to the management status, etc. Each of these output requests is transmitted in association with the real estate identifier of the corresponding real estate.

[0146] Note that the processing unit 140 may also determine that an output request has been received when an output request for output information is output from another process executed by the processing unit 140, or when an output request is transmitted from the terminal device 600 or another device and these output requests are received. For example, the processing unit 140 may be configured to receive, as an output request, the arrival of a preset output timing for a document.

[0147] (Step S12) The processing unit 140 acquires output information. The process of acquiring the output information will be described later.

[0148] (Step S13) The processing unit 140 outputs output information. When output information is acquired in response to an operation for displaying the display screen, the processing unit 140 outputs the output information to the terminal device 600 of the user who performed the operation. When an approval request for a specific action is made, as described above, output information requesting approval is output to the terminal device 600 of the user who should give the approval (e.g., a contractor). When an output operation for a document is made, the processing unit 140 outputs the output information, which is a document, to a preset destination (e.g., an owner). Then, the processing unit 140 proceeds to step S14.

[0149] (Step S14) Processing unit 140 judges whether approval information has been accepted. For example, in step S13, when output information requesting approval is output to terminal device 600 or the like of the user who should give approval, and approval information to the effect of approval transmitted from terminal device 600 or the like is received by receiving unit 120, processing unit 140 judges that the approval information has been accepted. If it is judged that the approval information has been accepted, the process proceeds to step S15, and if not, the process proceeds to step S16.

[0150] (Step S15) The processing unit 140 updates the management information based on the accepted approval request. For example, the processing unit 140 records, as maintenance information or the like, that the approval information has been accepted in response to the approval request.

[0151] In addition, the processing unit 140 notifies the subcontractor that has requested the approval that it has been approved by the trustee, etc. This allows the subcontractor to know that it has been approved. After that, the process proceeds to step S16.

[0152] (Step S16) The processing unit 140 judges whether or not a request to set a sub-entrustee has been accepted. For example, when a trustee re-entrusts the management services that he / she has been entrusted with, and performs an operation to set a sub-entrustee, the processing unit 140 accepts this as a setting request and judges that the request to set a sub-entrustee has been accepted. The request to set a sub-entrustee is accepted in association with the real estate identifier of the target real estate for which the trustee has been entrusted with management services. If it is judged that the setting request has been accepted, the process proceeds to step S17, and if not, the process proceeds to step S18.

[0153] (Step S17) The processing unit 140 performs a process of setting a sub-entrustee. The setting process will be described later. Then, the process proceeds to step S18.

[0154] (Step S18) The processing unit 140 judges whether or not the score acquisition condition is satisfied. If it is judged that the score acquisition condition is satisfied, the process proceeds to step S19. If not, the process ends.

[0155] (Step S19) Processing unit 140 acquires the evaluation score of the user by score acquisition unit 141. When the evaluation score is acquired, it is stored (or updated) in user information storage unit 115. After that, the series of processes is terminated.

[0156] This process may be performed periodically, or may be performed every time a predetermined condition is satisfied.

[0157] FIG. 7 is a flowchart showing an example of the process of acquiring output information in the information processing device 100. In FIG.

[0158] (Step S101) The processing unit 140 acquires from the real estate information storage unit 111 the consignment information and management information corresponding to the real estate identifier of the corresponding real estate corresponding to the output request.

[0159] (Step S102) The processing unit 140 judges whether or not an operation for displaying the display screen has been performed. That is, the processing unit 140 judges whether or not an output request has been accepted as a result of an operation for displaying the display screen being performed. If it is determined that an operation for displaying the display screen has been performed, the process proceeds to step S103, and if not, the process proceeds to step S104.

[0160] (Step S103) The processing unit 140 uses the entrustment information and management information to configure information for displaying a display screen and acquires the information as output information. Then, the process proceeds to step S104. Note that the information for displaying the display screen may be acquired by using other information acquired using the entrustment information or management information.

[0161] (Step S104) The processing unit 140 judges whether or not an approval request has been made by the subcontractor. That is, the processing unit 140 judges whether or not the output request has been accepted due to an approval request being made. If it is judged that an approval request has been made, the process proceeds to step S105, and if not, the process proceeds to step S106.

[0162] (Step S105) The processing unit 140 updates the maintenance information corresponding to the real estate identifier based on the approval request. For example, the processing unit 140 records, as the maintenance information, that an approval request has been made for a specific action. In addition, the processing unit 140 acquires output information for requesting approval from the trustee corresponding to the real estate identifier based on the entrustment information. Then, the process proceeds to step S106.

[0163] (Step S106) The processing unit 140 judges whether or not a document output operation has been performed. That is, the processing unit 140 judges whether or not an output request has been accepted by performing a document output operation. If it is determined that an output operation has been performed, the process proceeds to step S107, and if not, the process returns to the upper level process.

[0164] (Step S107) Processing unit 140 acquires template information used to compose a document from storage unit 110 or the like.

[0165] (Step S108) The processing unit 140 uses the template information, the entrustment information, and the management information to configure a document and obtain it as output information. Note that in configuring the document, other information may be obtained using the entrustment information and the management information, and that information may be used. After that, the process returns to the upper level process.

[0166] FIG. 8 is a flowchart showing an example of the re-entrustment destination setting process of the information processing device 100.

[0167] (Step S121) The processing unit 140 acquires management information corresponding to the real estate identifier of the target real estate for which a sub-entrustee is to be set.

[0168] (Step S122) The processing unit 140 acquires search conditions using the management information. For example, the processing unit 140 acquires, using information indicating the address of the target real estate, a condition that the address is included within the business area as a search condition. Note that the search conditions are not limited to this, and other conditions related to user information may be added. Also, other conditions may be used instead of the conditions related to the business area. For example, the search conditions may include conditions related to a search flag.

[0169] (Step S123) Processing unit 140 searches for users who satisfy a search condition from the user information stored in user information storage unit 115 as candidate users.

[0170] (Step S124) The processing unit 140 refers to the user information for each of the candidate users and acquires a score.

[0171] (Step S125) The processing unit 140 outputs the search results of the candidate users using the scores corresponding to the candidate users. In this case, information on the re-entrustment conditions desired by the candidate users may be output together. This allows a user who is about to set a re-entrustment destination to consider whether or not to make the candidate user a re-entrustment destination, taking into account the re-entrustment conditions.

[0172] (Step S126) The processing unit 140 judges whether or not a predetermined designation operation performed by a user has been accepted for any of the candidate users (one example of a registration condition). In other words, it is judged whether or not the candidate user satisfies a predetermined registration condition. If it is judged that the predetermined designation operation has been accepted, the process proceeds to step S127, and if not, the process returns to the upper level process.

[0173] (Step S127) The processing unit 140 sets the candidate user designated by the accepted designation operation as a sub-entrustee of the target real estate. That is, the entrustment information corresponding to the real estate identifier is updated so that the user identifier identifying the candidate user is included as a sub-entrustee identifier. Then, the process returns to the upper level.

[0174] The above-mentioned flowchart is merely an example of the flow of processing, and various modifications are possible. For example, the acquisition and output of information can be realized in a different conditional branching manner.

[0175] Next, a specific example of the operation of the information processing system 1 according to the present embodiment will be described with an example of transition of a display screen displayed on the terminal device 600 used by a user. In the present embodiment, the display screen may be displayed in a different manner depending on whether the user is, roughly speaking, a management company or the like involved in management work, or the owner.

[0176] FIG. 9 is a diagram for explaining an outline of a display screen based on output information output by information processing device 100. As shown in FIG.

[0177] As shown in FIG. 9, the user can use the real estate management support service by performing operations while transitioning between multiple display screens by outputting output information from the information processing device 100 while logged in to the real estate management support service. When the user logs in using a login screen 710, for example, the user can use a menu screen 712 to display a display screen according to the purpose. For example, a report screen 720 can be displayed. The report screen 720 is a screen that displays, for example, an income / expense report and information on the cash flow of real estate so that the user can confirm the information. In addition, for example, a management status screen 730 can be displayed. The management status screen 730 is a screen used to confirm the status of management work of real estate in which the user is involved (such as ownership or management) and to perform various actions. In addition, a setting screen 719 for performing account management and various settings related to the real estate management support service may be displayed.

[0178] FIG. 10 is a diagram showing an example of a report screen 720 that can be displayed by the information processing device 100. As shown in FIG.

[0179] As shown in FIG. 10, a report screen 720 includes, for example, an overview area 721 showing an overview of income and expenditure, and a graph area 722 showing a graph showing items relating to income and expenditure.

[0180] In the example shown in the figure, the report screen 720 includes, for example, a target selection section 725, a period selection section 727, and an output instruction section 729. The target selection section 725 allows the user to specify the real estate to be the target of income and expenditure aggregation through a user operation. The period selection section 727 allows the user to specify the unit period for aggregation (for example, weekly, monthly, yearly, etc.). The output instruction section 729 is a button for accepting an operation to output information related to the income and expenditure report as a document.

[0181] The user can operate the target selection unit 725 and the period selection unit 727 to select information to be aggregated for items related to income and expenditure to be displayed in the overview area 721 and the graph area 722. The target selection unit 725 may be configured to select, for example, not only individual real estate but also all properties corresponding to the user or two or more properties corresponding to a predetermined viewpoint (for example, by property owner, by property area, etc.). When an instruction using the output instruction unit 729 is accepted, a document may be output based on the contents specified by the target selection unit 725 and the period selection unit 727.

[0182] This kind of report screen 720 allows matters related to income and expenditure to be easily understood. The contents of the report screen 720 displayed to the owner and the contents of the report screen 720 displayed to the management company may be different. For example, only matters related to the cash flow of each property may be displayed to the management company.

[0183] FIG. 11 is a diagram showing a first example of a management status screen 730 that can be displayed by the information processing device 100. As shown in FIG.

[0184] 11 shows a dashboard screen 730A, which is one of the management status screens 730. The dashboard screen 730A includes information on the management status of real estate corresponding to one owner. The dashboard screen 730A includes, for example, a focused task list 731, a property list 732, and a detail display section 733.

[0185] The attention task list 731 displays a list of tasks required for managing the real estate corresponding to the owner. The tasks are displayed in order of priority, but this is not limited to this. The user can recognize the tasks that need to be addressed by looking at this display.

[0186] The real estate corresponding to the owner is displayed in a list in the property list 732. By selecting one of the real estate displayed in the property list 732, the user can display information about the selected real estate in the details display section 733.

[0187] In the example shown in the figure, real estate 732b is selected. In this case, information about the real estate 732b is displayed in the details display section 733. For example, information indicating the management status of the real estate, the names of the tenants, information about the renewal dates of the tenants' contracts, information about the collection of rent, and the like are displayed in the details display section 733.

[0188] When the property selected in the property list 732 is changed, the content displayed in the details display section 733 is changed accordingly.

[0189] FIG. 12 is a diagram showing a second example of the management status screen 730 that can be displayed by the information processing device 100. As shown in FIG.

[0190] 12, a dashboard screen 730B is displayed in a state in which a different real estate 732c from the above is selected in the property list 732. In this case, information about the selected real estate 732c is displayed in the details display portion 733.

[0191] Such a dashboard screen 730A allows a user to easily check the status of each of the properties owned by one owner.

[0192] The details display section 733 includes a management partner setting button 735. When the management partner setting button 735 is operated, it becomes possible to set the settings related to the trustee and subcontractor who are the management partners. This will be described later.

[0193] FIG. 13 is a diagram showing a third example of the management status screen 730 that can be displayed by the information processing device 100. As shown in FIG.

[0194] 13 displays a business progress confirmation screen 736, which is one of the management status screens 730. The business progress confirmation screen 736 is displayed, for example, when the focused task list 731 is operated on the dashboard screen 730A. The business progress confirmation screen 736 includes a business display section 737. The business display section 737 includes information related to the progress of management work required for real estate owned by one owner. For example, progress information 738 is displayed for each of two or more management works. The progress information 738 is information indicating, for example, whether each of two or more stages of each work has been completed (indicated by hatching).

[0195] By checking this task progress confirmation screen 736, the user can easily grasp the progress of each task.

[0196] Note that the dashboard screen 730A and the business progress confirmation screen 736 are displayed to, for example, the owner, but may also be viewable by related parties such as contractors and subcontractors. In addition, the contents displayed to the owner may be different from the contents displayed to contractors and subcontractors.

[0197] FIG. 14 is a diagram showing a fourth example of the management status screen 730 that can be displayed by the information processing device 100. As shown in FIG.

[0198] 14 shows a management partner setting screen 740, which is one of the management status screens 730. The management partner setting screen 740 is displayed, for example, when the management partner setting button 735 is operated on the dashboard screen 730A. On the management partner setting screen 740, settings related to the trustee and subcontractor can be made.

[0199] In this embodiment, the management partner setting screen 740 includes a partner list 741 and an entrustment information display section 743. The partner list 741 displays, for example, a list of contractors to whom the logged-in user has entrusted management work. In the figure, an example is shown in which the contractor is logged in, and in this case, the partner list 741 displays a list of sub-contractors. When the owner is logged in, the partner list 741 displays a list of contractors. The entrustment information display section 743 includes information on real estate for which the contractor selected in the partner list 741 has entrusted management work. The entrustment information display section 743 includes an add real estate button 744. By operating the add real estate button 744, the management work of the desired real estate can be entrusted to the selected contractor.

[0200] An add managed partner button 745 may be displayed in partner list 741. When add managed partner button 745 is operated, a search screen is displayed.

[0201] By checking the management partner setting screen 740, the user can find out which real estate the trustee is managing.

[0202] FIG. 15 is a diagram showing a fifth example of the management status screen 730 that can be displayed by the information processing device 100. As shown in FIG.

[0203] 15, a business response screen 750, which is one of the management status screens 730, is displayed. The business response screen 750 is displayed, for example, when a management task is operated on the business progress confirmation screen 736. Note that the business response screen 750 is a management status screen 730 that can be displayed only to the contractor or the subcontractor.

[0204] The task response screen 750 is used, for example, when inputting information or performing operations for one task. The task response screen 750 includes a task display section 751 in which information on the task being handled is displayed, and an operation reception section 753.

[0205] The operation reception section 753 includes, for example, a payment confirmation instruction button 754, a document output instruction button 755, and a report button 756. The payment confirmation instruction button 754 is a button for displaying information that allows payment confirmation, for example, a past payment history for the corresponding real estate. The document output instruction button 755 is a button for issuing an instruction to output a document regarding the business in progress. The report button 756 is a button for contacting the client user, such as reporting, regarding the business in progress. The user can operate these buttons to perform various operations regarding the business in progress.

[0206] The operation reception section 753 also includes an information input area 757 and a registration button 759. These elements may be displayed when, for example, the report button 756 is selected. The user can record any matter regarding the business being handled by inputting a memo or the like in the information input area 757 and operating the registration button 759. This allows the user and other users involved to refer to the recorded matter later. Note that the users involved in the management business of the corresponding real estate may be able to send and receive information to each other in a chat format.

[0207] In the example shown in the figure, an example of a business response screen 750 is shown to a contractor who has been entrusted with management work by the owner. In this case, the report button 756 is used to contact the owner who has entrusted the work. This is also displayed on the report button 756. By operating the report button 756, the owner is notified of any communication from the contractor.

[0208] FIG. 16 is a diagram showing a sixth example of the management status screen 730 that can be displayed by the information processing device 100. As shown in FIG.

[0209] In contrast, FIG. 16 shows an example of a business response screen 750B shown to a sub-entrustee who has been subcontracted by the trustee to perform the management business. In this case, the report button 756 is a button used to contact the trustee who is the source of the subcontract, and the report button 756 also indicates this. In other words, when there is a sub-entrustee for the management business of the real estate, a management status screen 730 different from that when there is no sub-entrustee is displayed accordingly. By operating the report button 756, the trustee is notified of the matters to be communicated from the sub-entrustee. In this case, a report button used to contact the owner and a report button used to contact the trustee may be displayed.

[0210] FIG. 17 is a diagram showing an example of a search screen 770 that can be displayed by the information processing device 100. As shown in FIG.

[0211] The search screen 770 may be displayed, for example, when the add management partner button 745 is operated on the management partner setting screen 740. The search screen 770 is a screen that can be used, for example, by a trustee to search for candidates for a sub-entrustee when attempting to set a sub-entrustee.

[0212] As shown in FIG. 17, a search screen 770 includes a search condition setting section 771, a search button 772, and a result display section 773.

[0213] The search condition setting unit 771 is configured to be able to accept the designation of search conditions to be applied in the search. For example, it may include an area for accepting the designation of attributes of candidates, an area for accepting the designation of a business area, etc. When the search button 772 is operated, candidates are searched for using the search conditions accepted by the search condition setting unit 771.

[0214] The search results are displayed in the result display section 773. For example, the two or more searched candidate users 775 are displayed in a list in the result display section 773. In the list display, for example, the candidate users 775 are sorted in order according to the magnitude of the score. For each candidate user 775, for example, the name, location, score, and information regarding the applicable re-entrustment conditions are displayed. The searched user can check the information of each candidate user 775 and perform an operation to select the candidate user 775 to be set as the re-entrustment destination.

[0215] Since it is possible to search for candidates for sub-entrustees and set them as the sub-entrustees using such a search screen 770, it is possible to easily set the sub-entrustees.

[0216] As described above, in this embodiment, the information processing device 100 can output the output information acquired using the entrustment information and management information. For example, the output information such as a display screen, a document in a predetermined format, and an approval request for an action related to management can be output by displaying it on a display or transmitting it as a file. Therefore, the information processing device 100 is useful for more efficiently performing management tasks and checking the management status.

[0217] Furthermore, the information processing device 100 is particularly convenient when the management work is subcontracted. That is, the information processing device 100 is configured to output information in a different manner depending on whether or not there is a subcontractor. Even when there is a subcontractor, the management status can be easily confirmed and approval processing for the management work can be easily performed, so the entruster (trustee) can easily and appropriately manage the real estate entrusted to them by the owner via the subcontractor. Furthermore, the subcontractor can easily cooperate with the entruster, and can easily perform management work efficiently and easily.

[0218] It may be said that the information processing device 100 in this embodiment performs the following information processing method. That is, the information processing method is an information processing method performed using a real estate information storage unit in which consignment information, which is information regarding the consignment of management of real estate, and management information, which is information regarding the management of the real estate, are stored in association with a real estate identifier capable of identifying the real estate, a real estate information acquisition unit, an output information acquisition unit, and an output unit, and includes a real estate information acquisition step in which the real estate information acquisition unit acquires consignment information and management information corresponding to a real estate identifier capable of identifying a target real estate from the real estate information storage unit, an output information acquisition step in which the output information acquisition unit acquires output information regarding the management status of the target real estate using the consignment information and the management information, and an output step in which the output unit outputs the output information.

[0219] The processing in this embodiment may be realized by software. This software may be distributed by software download or the like. This software may be recorded on a recording medium such as an optical disk and distributed. The software for realizing the information processing device 100 in this embodiment is a program as follows. That is, this program is executed by the computer of the information processing device 100, and causes the computer of the information processing device 100 to function as a real estate information acquisition unit that acquires consignment information, which is information related to the consignment of management of the target real estate, and management information, which is information related to the management of the target real estate, using a real estate identifier capable of identifying the target real estate, an output information acquisition unit that acquires output information related to the management status of the target real estate using the consignment information and the management information, and an output unit that outputs the output information.

[0220] (others)

[0221] Fig. 18 is a schematic diagram of a computer system 800 in the above embodiment, and Fig. 19 is a block diagram of the computer system 800.

[0222] These figures show examples of computer configurations that execute the programs described in this specification to realize the information processing device and the like of the above-mentioned embodiments. The above-mentioned embodiments can be realized by computer hardware and a computer program executed thereon.

[0223] Computer system 800 includes a computer 801 that includes an optical disk drive, a keyboard 802 , a mouse 803 , and a monitor 804 .

[0224] In addition to an optical disk drive (ODD) 8012, the computer 801 includes an MPU 8013, a bus 8014 connected to the optical disk drive 8012 etc., a ROM 8015 for storing programs such as a boot-up program, a RAM 8016 connected to the MPU 8013 for temporarily storing instructions of application programs and providing a temporary storage space, and a hard disk (HDD) 8017 for storing application programs, system programs, and data. Although not shown here, the computer 801 may further include a network card for providing a connection to a LAN.

[0225] A program that causes computer system 800 to execute the functions of the information processing device or the like of the above-mentioned embodiments may be stored on optical disk 8101, inserted into optical disk drive 8012, and further transferred to hard disk 8017. Alternatively, the program may be transmitted to computer 801 via a network (not shown) and stored on hard disk 8017. The program is loaded into RAM 8016 at the time of execution. The program may be loaded directly from optical disk 8101 or the network.

[0226] The program does not necessarily include an operating system (OS) or a third party program that causes the computer 801 to execute the functions of the information processing device of the above-mentioned embodiment. The program only needs to include an instruction portion that calls appropriate functions (modules) in a controlled manner to obtain a desired result. How the computer system 800 operates is well known, and a detailed description will be omitted.

[0227] In addition, in the above program, the transmitting step of transmitting information and the receiving step of receiving information do not include processing performed by hardware, such as processing performed by a modem or interface card in the transmitting step (processing that is performed only by hardware).

[0228] The program may be executed by a single computer or a plurality of computers. That is, the program may be executed by a centralized processing or a distributed processing.

[0229] In the above-described embodiments, two or more components present in one device may be physically realized on one medium.

[0230] In the above embodiment, each component may be configured by dedicated hardware, or a component that can be realized by software may be realized by executing a program. For example, each component may be realized by a program execution unit such as a CPU reading and executing a software program recorded on a recording medium such as a hard disk or a semiconductor memory. During execution, the program execution unit may execute the program while accessing a storage unit or a recording medium. The program may be executed by being downloaded from a server or the like, or may be executed by reading a program recorded on a predetermined recording medium (for example, an optical disk, a magnetic disk, a semiconductor memory, etc.). The program may be used as a program constituting a program product. The computer that executes the program may be single or multiple. That is, centralized processing may be performed, or distributed processing may be performed.

[0231] Furthermore, in the above embodiments, each process (each function) may be realized by centralized processing by a single device (system), or may be realized by distributed processing by multiple devices (in this case, the entire system made up of multiple devices performing distributed processing can be considered as a single "device").

[0232] In addition, in the above embodiments, the transfer of information between each component may be performed, for example, by one component outputting information and the other component receiving information if the two components transferring the information are physically different, or, if the two components transferring the information are physically the same, by shifting from a processing phase corresponding to one component to a processing phase corresponding to the other component.

[0233] In the above embodiment, information related to the processing performed by each component, such as information accepted, acquired, selected, generated, transmitted, or received by each component, and information such as thresholds, formulas, and addresses used by each component in processing, may be temporarily or long-term stored in a recording medium (not shown) even if not specified in the above description. Furthermore, each component or a storage unit (not shown) may store information in the recording medium (not shown). Furthermore, each component or a reading unit (not shown) may read information from the recording medium (not shown).

[0234] In the above embodiment, if the information used by each component, such as the thresholds, addresses, and various setting values ​​used by each component in processing, may be changed by the user, the user may or may not be able to change the information as appropriate, even if not specified in the above description. If the information is changeable by the user, the change may be realized, for example, by a reception unit (not shown) that receives a change instruction from the user, and a change unit (not shown) that changes the information in response to the change instruction. The reception unit (not shown) may receive the change instruction from an input device, may receive information transmitted via a communication line, or may receive information read from a predetermined recording medium.

[0235] The present invention is not limited to the above-described embodiment, and various modifications are possible, which are also included within the scope of the present invention.

[0236] The components of the above-described embodiment and modified examples may be appropriately combined to form an embodiment. For example, some of the components or functions of the above-described embodiment and modified examples may be omitted. [Industrial Applicability]

[0237] INDUSTRIAL APPLICABILITY As described above, the information processing device according to the present invention has an effect of being able to obtain output information relating to the management status of real estate, and is useful as an information processing device or the like. [Explanation of symbols]

[0238] 1. Information Processing Systems 100 Information processing device 110 Storage area 111 Real Estate Information Storage Unit 115 User information storage section 120 Receiving unit 130 Reception 140 Processing section 141 Score Acquisition Section 143 Candidate Search Unit 145 Subcontractor Setting Department 151 Real Estate Information Acquisition Department 153 Output information acquisition unit 155 Output section 161 Approval Information Reception Department 163 Notification Department 170 Transmitter 600 Terminal Equipment

Claims

1. a real estate information acquisition unit that acquires entrustment information, which is information regarding entrustment of management of the target real estate, and management information, which is information regarding management of the target real estate, using a real estate identifier that can identify the target real estate; an output information acquisition unit that acquires output information regarding a management state of the target real estate using the entrustment information and the management information; and an output unit that outputs the output information.

2. The entrustment information includes information that can identify whether or not the management of the target real estate has been sub-entrusted, The information processing device according to claim 1 , wherein the output information acquisition unit acquires the output information in a manner that differs depending on whether or not the management of the target real estate has been re-entrusted.

3. The entrustment information includes information that can identify whether or not the management of the target real estate has been sub-entrusted, The information processing device according to claim 1 , wherein the output unit outputs the output information to different output destinations depending on whether or not the management of the target real estate has been re-entrusted.

4. an approval information receiving unit that receives approval information corresponding to the output information output by the output unit; The information processing device according to claim 1 , further comprising a notification unit that notifies a party to which management of the target real estate is subcontracted in response to the received approval information.

5. A candidate search unit that searches for candidates for a subcontractor of the target real estate by using a real estate identifier that can identify the target real estate; The information processing device according to claim 1 , further comprising a sub-entrustment setting unit that sets the candidate searched for by the candidate search unit as a sub-entrustment target for the target real estate based on a determination result of whether the candidate satisfies a predetermined registration condition.

6. A score acquisition unit that acquires a score corresponding to the candidate based on candidate information that is information about a candidate for a subcontractor of the target real estate, The information processing device according to claim 5 , wherein the candidate search unit is configured to output a search result of candidates for a subcontractor of the target real estate using a score corresponding to the candidates.

7. The entrustment information includes position information indicating the position of the sub-entrusted party when the management of the target real estate is sub-entrusted, The information processing device according to claim 1 , wherein the output information acquisition unit acquires the output information including predetermined information related to a subcontractor when the position information of the target real estate satisfies a predetermined position output condition.

8. The entrustment information includes information regarding re-entrustment conditions, which are conditions regarding the re-entrustment of management of the target real estate, The information processing device according to claim 1 , wherein the output information acquisition unit acquires the output information including billing information regarding a monetary bill between a trustee of the management of the target real estate and a sub-entrustee in accordance with the sub-entrustment conditions.

9. The information processing device of claim 8, wherein the information regarding the re-entrustment conditions includes information indicating whether to use specified basic re-entrustment conditions or to use specific specified re-entrustment conditions set in association with either the target real estate, the trustee, or the re-entrusted party.

10. The real estate information acquisition unit acquires owner information regarding the owner of the target real estate, The information processing device according to claim 1 , wherein the output information acquisition unit is configured to execute a process related to the owner's tax affairs based on the owner information, and to output the output information using a result of the execution of the process.

11. An information processing method using a real estate information storage unit in which consignment information, which is information regarding the consignment of management of real estate, and management information, which is information regarding the management of the real estate, are stored in association with a real estate identifier capable of identifying the real estate, a real estate information acquisition unit, an output information acquisition unit, and an output unit, a real estate information acquisition step in which the real estate information acquisition unit acquires, from the real estate information storage unit, the entrustment information and the management information corresponding to a real estate identifier capable of identifying a target real estate; an output information acquisition step in which the output information acquisition unit acquires output information regarding a management state of the target real estate by using the entrustment information and the management information; An information processing method comprising: an output step in which the output unit outputs the output information.

12. Computer, a real estate information acquisition unit that acquires entrustment information, which is information regarding entrustment of management of the target real estate, and management information, which is information regarding management of the target real estate, using a real estate identifier that can identify the target real estate; an output information acquisition unit that acquires output information regarding a management state of the target real estate using the entrustment information and the management information; and an output unit that outputs the output information.

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