Information processing device and support system

Abstract

To provide an information processing device capable of smoothly performing a service of renting out private sauna rooms to customers.SOLUTION: An information processing device includes a setting part that, based on reception of a request to set a rental time frame for renting out a private sauna room to a customer, an interval time frame continued from the rental time frame, and a unit time frame formed by combining the rental time frame and the interval time frame, sets the received rental time frame, interval time frame and unit time frame. When setting a plurality of types of rental time frames and a plurality of types of interval time frames, the setting part sets one type of unit time frame derived from the plurality of types of rental time frames and the plurality of types of interval time frames to be set.SELECTED DRAWING: Figure 23

Description

[Technical field]

[0001] The present invention relates to a technology for supporting the service of renting out private sauna rooms to customers. [Background technology]

[0002] Patent Document 1 discloses technology relating to a system for sharing information about saunas. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2022-134055 A Summary of the Invention [Problem to be solved by the invention]

[0004] There has long been a demand for a service that allows sauna private rooms to be rented out smoothly to customers.

[0005] The present invention has been made in consideration of the above-mentioned points, and has an object to provide an information processing device and a support system that can smoothly perform the service of renting out private sauna rooms to customers. [Means for solving the problem]

[0006] As a solution to achieve the above objective, The information processing device of the present invention comprises: An information processing device that supports a service of renting out sauna private rooms to customers, a setting unit that sets a rental time frame for renting out the sauna private rooms to customers, an interval time frame consecutive to the rental time frame, and a unit time frame formed by combining the rental time frame and the interval time frame, based on a request received from a manager who manages a facility having a plurality of the sauna private rooms, the rental time frame, the interval time frame, and the unit time frame; The administrator: A request can be made to the information processing device to set a plurality of types of the lending time frames and a plurality of types of the interval time frames, while a request can be made to set only one type of the unit time frame. It is characterized by:

[0007] In the above configuration, A generating unit that generates a rental start time of the sauna private room, The generation unit is Generate a rental start time for each of the plurality of sauna cubicles so that the rental start times of each of the plurality of sauna cubicles are different from each other within the business hours of the facility in one day, and the interval between the rental start times is a time equivalent to the interval time frame set by the setting unit. It is characterized by:

[0008] As a solution to achieve the above objective, The support system of the present invention comprises: An administrator terminal used by an administrator who manages a facility equipped with multiple sauna private rooms; A customer terminal used by a customer who uses the sauna private room; an information processing device connected to the manager terminal and the customer terminal via a network and configured to receive requests from the manager and the customer; Including, A support system for supporting a service of renting out the sauna private room to the customer, The information processing device includes: a setting unit that sets the rental time frame, the interval time frame, and the unit time frame based on a request received from the manager to set a rental time frame for renting out the sauna private room, an interval time frame subsequent to the rental time frame, and a unit time frame formed by combining the rental time frame and the interval time frame; A provision unit that provides the rental time frame set by the setting unit to the customer based on a request for reservation of the sauna private room from the customer; Equipped with The administrator: A request can be made to the information processing device to set a plurality of types of the lending time frames and a plurality of types of the interval time frames, while a request can be made to set only one type of the unit time frame. It is characterized by:

[0009] As a solution to achieve the above objective, The support system of the present invention comprises: An administrator terminal used by an administrator who manages a facility equipped with multiple sauna private rooms; A customer terminal used by a customer who uses the sauna private room; an information processing device connected to the manager terminal and the customer terminal via a network and configured to receive requests from the manager and the customer; Including, A system for supporting a service of renting out the sauna private room to the customer, The information processing device includes: a setting unit that sets the rental time frame, the interval time frame, and the unit time frame based on a request received from the manager to set a rental time frame for renting out the sauna private room, an interval time frame subsequent to the rental time frame, and a unit time frame formed by combining the rental time frame and the interval time frame; A generation unit that generates a rental start time for each of the plurality of sauna cubicles such that the rental start times for each of the plurality of sauna cubicles are different from each other within a one-day business hour of the facility; A provision unit that provides the rental time frame set by the setting unit and the rental start time generated by the generation unit to the customer based on a request for reservation of the sauna private room from the customer; The present invention is characterized by comprising: Effect of the Invention

[0010] The present invention can provide an information processing device and support system that can smoothly perform the service of renting out private sauna rooms to customers. [Brief description of the drawings]

[0011] [Figure 1] FIG. 2 is a schematic diagram showing a plan view of the sauna facility of the present embodiment. [Diagram 2] A schematic diagram showing a plan view of a sauna private room of this embodiment. [Diagram 3] FIG. 2 is a schematic diagram showing a plan view of the sauna area of ​​the present embodiment. [Figure 4] FIG. 4 is a cross-sectional view taken along line AA in FIG. [Diagram 5] FIG. 4 is a cross-sectional view taken along line BB in FIG. [Figure 6] FIG. 2 is a diagram illustrating a private room terminal according to the present embodiment. [Figure 7] FIG. 1 is a diagram illustrating a business-use portable terminal according to an embodiment of the present invention. [Figure 8] 1 is a diagram showing a schematic diagram of an acoustic device according to an embodiment of the present invention; [Figure 9] FIG. 1 is a diagram illustrating a support system according to an embodiment of the present invention. [Figure 10] FIG. 2 is a diagram illustrating a server according to the present embodiment. [Figure 11] FIG. 2 is a diagram illustrating a reservation image according to the present embodiment. [Figure 12] FIG. 2 is a diagram illustrating a reservation image according to the present embodiment. [Figure 13] FIG. 2 is a diagram illustrating a reservation image according to the present embodiment. [Figure 14] 1 is a diagram illustrating a method for identifying a sauna private room in this embodiment. FIG. [Figure 15] 1 is a diagram illustrating a method for identifying a sauna private room in this embodiment. FIG. [Figure 16] FIG. 4 is a diagram showing reservation confirmation information stored in the database of the present embodiment. [Figure 17]13 is an example of a notice setting request according to the present embodiment. [Figure 18] 13 is an example of a facility setting request according to the present embodiment. [Figure 19] 13 is an example of a user number setting request according to the present embodiment. [Figure 20] 13 is an example of a facility business hours setting request according to the present embodiment. [Figure 21] 1 is an explanatory diagram for explaining a lending time frame, an interval time frame, and a unit time frame in this embodiment. FIG. [Figure 22] 13 is an example of a time frame setting request according to the present embodiment. [Figure 23] 13 is an example of a time frame setting request according to the present embodiment. [Figure 24] 13 is an example of a rate plan setting request according to the present embodiment. [Diagram 25] 13 is an example of a rate plan setting request according to the present embodiment. [Figure 26] 13 is an example of a rate switching condition setting request according to the present embodiment. [Figure 27] 13 is an example of an initial temperature setting request according to the present embodiment. [Figure 28] 13 is an example of a reservation condition setting request according to the present embodiment. [Figure 29] 13 is an example of a usage history setting request according to the present embodiment. [Diagram 30] 13 is an example of a permission setting request according to the present embodiment. [Diagram 31] FIG. 2 is a diagram showing the service items stored in the database of the present embodiment. [Diagram 32] 13 is a flowchart showing a lending start time generation process according to the present embodiment. [Diagram 33] 10 is a flowchart showing a reservation status image generating process according to the present embodiment. [Diagram 34] 13 is an example of a reservation confirmation image according to the present embodiment. [Diagram 35] 13 is an example of a reservation confirmation image according to the present embodiment. [Diagram 36] FIG. 11 is an explanatory diagram for explaining a reservation confirmation image of the present embodiment. [Figure 37]FIG. 11 is an explanatory diagram for explaining a reservation confirmation image of the present embodiment. [Figure 38] 11 is a diagram for explaining an image different from the reservation confirmation image of the present embodiment. FIG. [Figure 39] FIG. 11 is an explanatory diagram for explaining a first modified example of the present embodiment. [Diagram 40] FIG. 11 is an explanatory diagram for explaining Modification 1. [Diagram 41] FIG. 1 is a diagram illustrating a system according to a first modified example. [Diagram 42] FIG. 13 is a diagram illustrating a server according to a first modified example. [Diagram 43] 13 is an example of a task result viewing request according to the first modified example. [Diagram 44] 13 is a flowchart showing a part of the processing in the system according to the first modification. [Diagram 45] FIG. 13 shows a table stored in a database according to the first modification. [Diagram 46] FIG. 13 is a diagram showing a schematic view of a report image according to Modification Example 1. [Figure 47] FIG. 11 is a diagram illustrating a server according to a second modified example of the present invention. [Figure 48] 13 is an example of an ownership transfer request according to the second modification. [Figure 49] FIG. 13 shows a table stored in a database according to the second modification. [Figure 50] FIG. 13 shows a table stored in a database according to the second modification. [Figure 51] 11 is a flowchart showing a part of the processing in a system according to Modification 2. [Figure 52] 13 is a flowchart showing a transfer registration process according to the second modified example. [Diagram 53] 13 is a flowchart showing a privilege granting process according to Modification 2. [Figure 54] FIG. 11 is a diagram showing a schematic diagram of a reservation image according to Modification 2. [Figure 55] FIG. 11 is a diagram showing a schematic diagram of a reservation image according to Modification 2. [Figure 56] FIG. 11 is a diagram showing a schematic diagram of a reservation image according to Modification 2. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] Hereinafter, an embodiment of the present invention (the present embodiment) will be described with reference to the drawings. In this specification and the drawings, substantially the same components may be denoted by the same reference numerals to avoid redundant description. In Fig. 1 to Fig. 5, the Z direction indicates the vertical direction, and the X direction, the Y direction, and the Z direction are perpendicular to each other.

[0013] Fig. 1 is a schematic diagram showing the entire sauna facility X. Hereinafter, sauna facility X will be referred to as "facility X" where appropriate.

[0014] Facility X includes sauna private rooms 1 to 6, a powder room, a staff room, an entrance, a toilet, a corridor, and a machine room. Since sauna private rooms 1 to 6 have the same configuration, only sauna private room 1 will be described below, and descriptions of the other sauna private rooms 2 to 5 will be omitted.

[0015] Fig. 2 is a schematic diagram of a sauna private room 1. The sauna private room 1 is designed to be spacious enough for one to three customers to use at the same time. The size of the sauna private room 1, in terms of internal dimensions, is approximately 2500 mm in the X direction of Fig. 2, approximately 4500 mm in the Y direction of Fig. 2, and approximately 2100 mm in the Z direction of Fig. 2.

[0016] The sauna private room 1 is provided with a private room terminal 20 (see FIG. 6) that can be used by customers. The private room terminal 20 is communicably connected to a business mobile terminal 21 (see FIG. 7) via a wireless LAN (not shown) installed in facility X. The private room terminal 20 notifies customers that the rental end time for the sauna private room 1 is approaching. The business mobile terminal 21 is a terminal carried by a staff member (hereinafter referred to as "staff member X") who works in facility X.

[0017] The powder room is a restroom for women. The powder room is designed to be spacious enough for three female customers to use at the same time. The size of the powder room is approximately 1500 mm in the X direction of FIG. 1, approximately 1800 mm in the Y direction of FIG. 1, and approximately 2500 mm in the Z direction of FIG. 1 in terms of internal dimensions.

[0018] The powder room is equipped with, for example, a sink, a mirror, a chair, a hair dryer, a hair iron, cosmetics, and other items necessary for women to get ready (not shown). The powder room is provided to customers free of charge even after the customer has finished using the sauna private room.

[0019] The staff room is a room for staff member X. The staff room is designed so that customers cannot enter it. Staff member X is engaged in cleaning sauna private rooms 1 to 6 and the powder room, replenishing the equipment in sauna private rooms 1 to 6 and the powder room, and other duties.

[0020] The staff room is provided with a facility X terminal T2 (see FIG. 9). Using the facility X terminal T2, the staff X can obtain information on customers using the sauna private rooms 1 to 6 and other information.

[0021] The duties of staff member X do not include the duties of accepting requests from customers to start and end rental of sauna private rooms 1 to 6 (hereinafter referred to as "reception duties"). Each staff member X has a portable business-use mobile terminal 21 (see FIG. 7). The business-use mobile terminal 21 is communicably connected to the aforementioned private room terminal 20 via a wireless LAN (not shown) installed in facility X.

[0022] In this embodiment, all staff members X who work in the facility X have a business mobile terminal 21, but this is not limited to the above.

[0023] Conventionally, when providing saunas, the facility is provided with a place (hereinafter referred to as the "reception department") to listen to the customer's needs and take care of them, and staff members meet with the customer at the reception department, for example, before the customer begins using the sauna, to perform reception duties to start rental, and the customer then begins using the sauna. Similarly, staff members meet with the customer at the reception department, for example, after the customer has finished using the sauna, to perform reception duties to end rental.

[0024] In contrast, in this embodiment, facility X does not have a reception department, and as described above, the work of staff member X does not include reception duties. Furthermore, in this embodiment, a payment method is adopted in which the rental fee for the sauna private room is paid in advance via system SY, which will be described later, when reserving a sauna private room. Therefore, when a customer starts using a sauna private room, he or she enters facility X from the entrance, walks through the corridor directly to the reserved sauna private room, and enters the sauna private room (Figure 1). Similarly, when a customer finishes using the sauna private room, after leaving the sauna private room, he or she heads directly to the entrance and leaves facility X from the entrance (Figure 1). In other words, the customer can use the sauna private room and powder room without meeting staff member X from the time they enter facility X until they leave.

[0025] Facility X has multiple surveillance cameras (not shown) installed at the entrance and in designated positions in the corridors to monitor people entering and leaving facility X. Staff X can check who is entering and leaving facility X via the surveillance cameras.

[0026] Next, the structure of the sauna private room 1 will be described with reference to FIG.

[0027] The sauna private room 1 is formed in a box shape. The sauna private room 1 includes a private room floor portion 1a, a private room wall portion 1b, a private room ceiling portion (not shown), a private room door 1c, and a ventilation system (not shown).

[0028] The private room floor 1a is adjacent to the corridor. The private room floor 1a is set at the same floor level as the corridor. In other words, the difference in floor level between the private room floor 1a and the corridor is 0 mm. The floor level refers to the height of the floor surface.

[0029] The private room walls 1b are made of cypress and sound-absorbing materials. The private room ceiling is made of cypress and sound-absorbing materials. The height from the surface of the private room ceiling to the top of the private room door 1c is 300 mm. The ventilation equipment replaces the air in the room.

[0030] The compartment door 1c has a remote locking device (not shown). The remote locking device is a general-purpose product available on the market. The remote locking device is attached to the compartment door 1c by a professional worker in that field. The remote locking device controls the state (unlocked state, locked state) of the compartment door 1c.

[0031] The remote locking device includes an input device (not shown) and a memory area (not shown). When a PIN is input to the input device, the remote locking device determines whether the input PIN matches the PIN stored in the memory area, and if they match, changes the state of the private room door 1c from a locked state to an unlocked state. The PIN is provided only to the customer who has reserved the sauna private room 1 via a network NW (see FIG. 9) described later (details will be described later).

[0032] The sauna private room 1 is divided into a sauna area 10, a cooling area 11, and a rest area 12. The sauna area 10 is an area where customers can warm their bodies with steam baths or hot air baths. The cooling area 11 is an area where customers can cool their bodies with water. The rest area 12 is an area where customers can relax their bodies with indoor air baths.

[0033] Next, the sauna area 10 will be described with reference to FIGS.

[0034] Fig. 3 is a schematic plan view of the sauna area 10. Fig. 4 is a schematic cross-sectional view taken along line AA in Fig. 3. Fig. 5 is a schematic cross-sectional view taken along line BB in Fig. 3.

[0035] The sauna area 10 is formed in a box shape. The sauna area 10 is surrounded by a sauna door 10a, a sauna floor 10b, a sauna wall 10c, and a sauna ceiling 10d. The sauna area 10 has internal dimensions of about 2000 mm in the X direction in FIG. 3, about 1300 mm in the Y direction in FIG. 3, and about 2100 mm in the Z direction in FIG. 3.

[0036] The sauna door 10a is formed so as to be movable in the X direction in Fig. 3. The bottom of the sauna door 10a faces the private room floor 1a in the Z direction, as shown in Fig. 4.

[0037] The sauna floor 10b includes a first floor portion 10b1, a second floor portion 10b2, a third floor portion 10b3, and a fourth floor portion 10b4.

[0038] The first floor portion 10b1 is formed in a horizontal rectangular shape in a plan view. The first floor portion 10b1 is adjacent to the private room floor portion 1a. The floor level difference L0-1 between the first floor portion 10b1 and the private room floor portion 1a is 0 mm. The private room floor portion 1a is adjacent only to the first floor portion 10b1 of the sauna floor portion 10b. The height dimension from the floor surface of the first floor portion 10b1 to the top end of the sauna door 10a is approximately 1800 mm.

[0039] The second bed portion 10b2 is formed in a horizontal rectangular shape in a plan view. The second bed portion 10b2 is adjacent to the first bed portion 10b1. The second bed portion 10b2 is set at a higher floor level than the first bed portion 10b1. The floor level difference L1-2 between the second bed portion 10b2 and the first bed portion 10b1 is about 275 mm.

[0040] The third bed portion 10b3 is formed in a horizontal rectangular shape in a plan view. The third bed portion 10b3 is adjacent to the second bed portion 10b2. The third bed portion 10b3 is set to a floor level higher than the second bed portion 10b2. The floor level difference L2-3 between the third bed portion 10b3 and the second bed portion 10b2 is about 275 mm.

[0041] The third bed portion 10b3 is adjacent to the first bed portion 10b1. The third bed portion 10b3 is set to a floor level higher than that of the first bed portion 10b1. The difference L1-3 in floor level between the third bed portion 10b3 and the first bed portion 10b1 is about 550 mm.

[0042] The fourth bed portion 10b4 is formed in a horizontally rectangular shape in a plan view. The fourth bed portion 10b4 is formed to be approximately 2500 mm in the X direction shown in FIG. 3 and approximately 550 mm in the Y direction shown in FIG.

[0043] The fourth floor portion 10b4 functions as a seating portion on which the customer sits. The fourth floor portion 10b4 functions as a lying portion on which the customer lies down. The height from the floor surface of the fourth floor portion 10b4 to the sauna ceiling portion 10d is approximately 1100 mm.

[0044] The fourth floor section 10b4 is adjacent only to the third floor section 10b3 of the sauna floor section 10b. The fourth floor section 10b4 is set at a higher floor level than the third floor section 10b3. The difference in floor level L3-4 between the fourth floor section 10b4 and the third floor section 10b3 is about 500 mm.

[0045] In this way, the first bed section 10b1 to the fourth bed section 10b4 are formed so that the bed levels are different from each other, and the difference L0-1 is set to 0 mm, the difference L1-2 to about 275 mm, the difference L2-3 to about 275 mm, and the difference L3-4 to about 500 mm. The difference L1-4 in the bed levels between the fourth bed section 10b4 and the first bed section 10b1 is about 1000 mm. The difference L1-3 in the bed levels between the first bed section 10b1 and the third bed section 10b3 is about 500 mm. The difference L2-4 in the bed levels between the second bed section 10b2 and the fourth bed section 10b4 is about 725 mm.

[0046] The sauna wall portion 10c includes a first wall portion 10c1, a second wall portion 10c2, a third wall portion 10c3, and a fourth wall portion 10c4.

[0047] The first wall portion 10c1 is adjacent to the first floor portion 10b1 and the second floor portion 10b2 of the sauna floor 10b. The second wall portion 10c2 is adjacent to the first floor portion 10b1, the third floor portion 10b3, and the fourth floor portion 10b4 of the sauna floor 10b. The third wall portion 10c3 is adjacent to the third floor portion 10b3 and the fourth floor portion 10b4 of the sauna floor 10b.

[0048] A handrail portion 10g is formed on the inner wall surface of the second wall portion 10c2. As shown in Fig. 3, the handrail portion 10g overlaps with the first floor portion 10b1 and the second floor portion 10b2 when the sauna area 10 is viewed from above.

[0049] The handrail section 10g is formed at a height of about 1000 mm in the Z1 direction from the floor surface of the first floor section 10b1, i.e., at a height of about 450 mm in the Z1 direction from the floor surface of the third floor section 10b3 (see FIG. 4). The handrail section 10g is formed at a height of about 725 mm in the Z1 direction from the floor surface of the second floor section 10b2 (see FIG. 5).

[0050] The sauna area 10 is provided with a stove 10e, a smoke prevention section 10h, an exhaust section 10j, a temperature adjustment device (not shown), a sauna area thermometer (not shown), and a sauna area hygrometer (not shown).

[0051] As shown in Fig. 2, the stove 10e is surrounded by a guard fence 10f, a first wall portion 10c1, and a third wall portion 10c3. The guard fence 10f is set at a height of about 500 mm in the Z1 direction from the floor surface of the first floor portion 10b1.

[0052] The stove 10e includes a heat release section (not shown) and a steam release section (not shown). The heat release section releases heat from a specific heat source into the sauna area 10. The heat release section is controlled by a server T5, which will be described later. The steam release section uses water and a specific heat source to release high-temperature steam into the sauna area 10.

[0053] The smoke barrier 10h is intended to prevent smoke from diffusing from the sauna area 10 to the outside in the event of a fire in the sauna area 10. The smoke barrier 10h is provided above the sauna door 10a. The smoke barrier 10h protrudes in the Z2 direction from the surface of the sauna ceiling 10d. The smoke barrier 10h is formed to have a height dimension in the Z2 direction of approximately 300 mm.

[0054] The exhaust section 10j is for discharging odors and the like from within the sauna area 10 to the outside. The exhaust section 10j is set at a height of about 200 mm in the Z1 direction from the floor surface of the fourth floor section 10b4 (FIGS. 4 and 5).

[0055] The exhaust section 10j is equipped with an opening / closing section (not shown). The opening / closing section includes a holding section. The holding section is movable up and down (Z direction in FIG. 4). The opening / closing section is opened by moving the holding section upwards, and closed by moving it downwards. When cleaning the sauna area 10, staff member X moves the holding section upwards to exhaust odors and the like within the sauna area 10 to the outside.

[0056] The temperature adjustment device is installed on the inner wall surface of the sauna wall portion 10c. The temperature adjustment device is a device for adjusting the temperature of the heat emitted from the heat emission portion of the stove 10e. A customer can adjust the temperature in the sauna area 10 by operating the temperature adjustment device. The sauna area thermometer displays the temperature of the sauna area 10. The sauna area hygrometer displays the temperature of the sauna area 10.

[0057] The sauna area 10 is heated by a stove 10e, and the temperature increases toward the ceiling (Z1 direction in FIG. 4). If a customer wants to sweat more, he or she sits or lies on the fourth floor portion 10b4.

[0058] In this embodiment, there are two transition routes from the first bed section 10b1 to the fourth bed section 10b4. The first route is a route in which the user moves first to the first bed section 10b1, then to the second bed section 10b2, then to the third bed section 10b3, and finally to the fourth bed section 10b4 (hereinafter referred to as the "first route"). The second route is a route in which the user moves first to the first bed section 10b1, then to the third bed section 10b3, and finally to the fourth bed section 10b4 (hereinafter referred to as the "second route").

[0059] Next, the cooling area 11 and the rest area 12 will be described with reference to FIG.

[0060] In the cooling area 11, a first shower device 11a and a second shower device 11b are provided.

[0061] The first shower device 11a has a first water faucet (not shown) and a first water nozzle (not shown). When the first water faucet is opened, the first shower device 11a sprays only water from the first water nozzle.

[0062] The second shower device 11b has a second water faucet (not shown) and a second water outlet (not shown). When the second water faucet is opened, the second shower device 11b spouts only hot water from the second water outlet.

[0063] The rest area 12 is provided with a table 12a, a sofa 12b, an air conditioning unit (not shown), an air conditioning controller (not shown), a lighting unit (not shown), a lighting controller (not shown), a rest area thermometer (not shown), a rest area hygrometer (not shown), and a refrigerator-freezer (not shown).

[0064] The air conditioning controller is for remotely controlling the air conditioning device. The customer uses the air conditioning controller to adjust the temperature (temperature of the indoor bath) of the rest area 12. The table 12a is provided with an installation space (not shown) for placing the air conditioning controller.

[0065] The lighting device mainly illuminates the rest area 12. The lighting controller is for remotely controlling the lighting device. The table 12a is provided with an installation space (not shown) for placing the lighting controller.

[0066] When cleaning sauna private room 1, staff member X places the air conditioning controller and lighting controller in the installation space, thereby preparing for the service of renting sauna private room 1 to the next customer.

[0067] The rest area thermometer indicates the temperature of the rest area 12 (indoor bath). The rest area hygrometer indicates the humidity of the rest area 12. The refrigerator-freezer stores beverages and frozen foods for customers.

[0068] Next, the private room terminal 20 will be described with reference to FIG.

[0069] The private room terminal 20 has a display area 20a. In the display area 20a, a message such as "Contact staff here," a chat button 20b, and a call button 20c are displayed.

[0070] The chat button 20b is for sending a message to the business-use portable terminal 21. The private room terminal 20 displays an input field (not shown) in the display area 20a for inputting a message to be sent to the business-use portable terminal 21, based on the customer's operation of selecting the chat button 20b. When the customer selects a send button (not shown) after inputting a message in the input field, the private room terminal 20 sends the message entered in the input field to the business-use portable terminal 21 via a wireless LAN (not shown) installed in facility X.

[0071] The call button 20c is for making a call to the staff member X using the business portable terminal 21 via a wireless LAN (not shown) installed in the facility X. The private room terminal 20 transmits a call signal to notify the business portable terminal 21 of an incoming call from the private room terminal 20 based on the customer's operation of selecting the call button 20c.

[0072] In this embodiment, the private room terminal 20 notifies the customer in the sauna private room 1 that the end time for rental of the sauna private room 1 is approaching before the end time has elapsed (details will be described later).

[0073] Next, the business-use portable terminal 21 will be described with reference to FIG.

[0074] The business-use portable terminal 21 is a terminal carried by a staff member. The business-use portable terminal 21 has a display area 21a. In the display area 21a, a private room 1 button 21b, a private room 2 button 21c, a private room 3 button 21d, a private room 4 button 21e, a private room 5 button 21f, and a private room 6 button 21g are displayed. In the following, only the private room 1 button 21b will be described, and the description of the other buttons 21c to 21g will be omitted.

[0075] The private room 1 button 21b is for notifying the reception of a message transmitted from the private room terminal 20 provided in the sauna private room 1. When the business-use portable terminal 21 receives a message transmitted from the private room terminal 20, it lights up the private room 1 button 21b. Based on the operation of a staff member selecting the lit private room 1 button 21b, the business-use portable terminal 21 displays the message transmitted from the private room terminal 20 in the display area 21a.

[0076] The private room 1 button 21b is for notifying the reception of a call signal transmitted from the private room terminal 20 provided in the private room 1. When the business mobile terminal 21 receives a call signal transmitted from the private room terminal 20, it lights up the private room 1 button 21b. When the lighted private room 1 button 21b is selected, the business mobile terminal 21 connects to the private room terminal 20 via a wireless LAN (not shown) installed in facility X so that a call can be made.

[0077] The private room terminal 20 transmits the voice input by the customer into a microphone (not shown) to the business portable terminal 21, and the business portable terminal 21 outputs the voice transmitted from the private room terminal 20 from a speaker (not shown). Similarly, the business portable terminal 21 transmits the voice input by the staff into a microphone (not shown) to the private room terminal 20, and the private room terminal 20 outputs the voice transmitted from the business portable terminal 21 from a speaker (not shown).

[0078] Next, the acoustic device 22 will be described with reference to FIG.

[0079] The acoustic device 22 is provided in the sauna private room 1. The acoustic device 22 includes a plurality of speakers 22a, an amplifier 22b, a receiver 22c, a controller 22d, and a cable 22g.

[0080] The multiple speakers 22a include a first speaker 22a1 and a second speaker 22a2. The first speaker 22a1 is provided at a predetermined position in the rest area 12. The second speaker 22a2 is provided at a predetermined position in the sauna area .

[0081] The receiver 22c is a device for receiving short-distance wireless communication and is connected to, for example, a customer terminal T4 (see FIG. 9) owned by a customer at a short distance.

[0082] The controller 22d has a volume control knob 22e and a switching knob 22f.

[0083] The switching knob 22f switches between the first channel and the second channel. The first channel converts a sound signal transmitted from a player (not shown) located at a predetermined position in the staff room into vibrations and outputs the sound from the multiple speakers 22a. The second channel converts a sound signal transmitted from a customer terminal T4 connected to the receiver 22c into vibrations and outputs the sound from the multiple speakers 22a. In the example shown in FIG. 8, the switching knob 22f is switched to the first channel.

[0084] Explain how to use the sauna.

[0085] Conventionally, the method of using a sauna involves first warming the body in the sauna (called the "sauna process"), then cooling the body with water (called the "cooling process"), and finally resting the body and taking an outdoor bath (called the "resting process"), all of which are considered to be one set (hereinafter referred to as the "complete sauna process"), and by repeating this set, one is known to improve one's physical condition.

[0086] In this embodiment, as shown in Fig. 2, the sauna private room 1 is provided with a path 1d, a path 1e, and a path 1f. The path 1e extends in a straight line from the sauna door 10a (sauna area 10) to the shower door 11c (cooling area 11). The path 1f extends in a straight line from the shower door 11c (cooling area 11) to the sofa 12b (resting area 12). The path 1d extends in a straight line from the sofa 12b (resting area 12) to the sauna door 10a (sauna area 10).

[0087] A customer first warms up in the sauna area 10, then heads along path 1e to the cooling area 11, where he or she uses the shower devices 11a and 11b to cool down. After that, the customer heads along path 1f to the rest area 12. In the rest area 12, the customer sits on the sofa 12b to relax and take an indoor air bath, and then heads along path 1d to the sauna area 10 to do the next set, where the customer warms up again.

[0088] In this embodiment, the manager in charge of facility X sets the time frame (rental time frame) for renting a private sauna room to a customer, which is the time during which the customer can complete the entire sauna cycle three or four times, as will be described later.

[0089] Next, the hook 16 will be described with reference to FIG.

[0090] The hook 16 is for hanging a towel. The hook 16 is provided near the path 1e. The shower door 11c is provided with a towel rack (not shown) for hanging a towel.

[0091] When the customer moves from the sauna area 10 to the cooling area 11 along the path 1e after the sauna step, he / she picks up the towel hanging on the hook 16, hangs the towel on the towel rack, performs the cooling step, and then wipes the body with the towel hanging on the towel rack and hangs the towel back on the towel rack.

[0092] As described above, in this embodiment, the work of the staff member X does not include the reception work of accepting the start and end of rental of the sauna private room by the customer, and the staff member X does not need to perform reception work. This reduces the work burden and work responsibility of the staff member X.

[0093] In this embodiment, a payment method is adopted in which the fee for using the sauna private room is paid in advance, and since there is no need to transfer money to or from the customer, the workload and responsibility of staff member X can be reduced.

[0094] In this embodiment, the sauna facility does not have a reception section for handling reception duties, which reduces development costs for the facility.

[0095] In this embodiment, the customer does not need to go through a reception desk to start and end use of the sauna private room, and can contact the staff member X by using the private room terminal 20 provided in the sauna private room, so that the customer can use the sauna private room without coming into contact with the staff member X. This makes it possible to provide the customer with a private space.

[0096] In this embodiment, multiple surveillance cameras are installed at designated locations at the entrance and corridors to monitor people entering and leaving facility X, making it possible to distinguish between customers and non-customers and to prevent crimes, etc.

[0097] In this embodiment, the sauna facility is provided with a powder room exclusively for women, and the powder room is provided free of charge to customers even after they have finished using the sauna private rooms, making it possible to provide high-quality service to customers.

[0098] In this embodiment, the sauna private room 1 floor 1a and the private room ceiling (not shown) are made of cypress material, which improves the aesthetic appearance, antibacterial effect, and durability of the sauna private room.

[0099] In this embodiment, the private room floor 1a and private room ceiling of the sauna private room 1 are made of sound-absorbing material, so that they can absorb the voices of customers and the sounds output from the audio equipment installed in the sauna private room, thereby improving the soundproofing effect.

[0100] In this embodiment, the height dimension from the first floor portion 10b1 to the top end of the sauna door 10a is set to 1800 mm, thereby preventing customers from hitting their heads and injuring themselves when entering or exiting the sauna area 10.

[0101] In this embodiment, since the sauna area 10 is provided with the smokeproof section 10h, there is no need to provide a separate smoke exhaust device to exhaust smoke remaining in the sauna area 10 to the outside. This reduces the development costs of the sauna rooms.

[0102] In this embodiment, the height dimension from the sauna ceiling portion 10d to the floor surface of the fourth floor portion 10b4 is set to approximately 1100 mm, so that when a customer sits on the floor surface of the fourth floor portion 10b4, the customer's head will not touch the sauna ceiling portion 10d.

[0103] In this embodiment, the height dimension from the floor surface of the first floor portion 10b1 to the sauna ceiling portion 10d is set to approximately 2100 mm, thereby reducing the oppressive feeling caused by the ceiling while increasing the heating effect of the stove 10e.

[0104] In this embodiment, the sauna area 10, the cooling area 11, and the rest area 12 are arranged in the sauna private room 1 so that the path 1e extending in a straight line from the sauna door 10a to the shower door 11c, the path 1f extending in a straight line from the shower door 11c to the sofa 12b, and the path 1d extending in a straight line from the sofa 12b to the shower door 11c do not intersect with each other. Therefore, when two or three customers use the sauna private room, when one customer walks along the path 1d and the other customer walks along the path 1e, the one and the other customers can move back and forth without coming into contact with each other, and therefore contact or collision between the customers in the sauna private room 1 can be prevented.

[0105] In this embodiment, there are no obstacles on the routes 1d, 1e, and 1f that would impede the movement of customers, so that customers can smoothly perform each of the sauna process, cooling process, and rest process.

[0106] In this embodiment, a hook 16 is provided near the path 1e and a towel is hung on the hook 16, so that the towel can be picked up on the way from the sauna area 10 to the cooling area 11, thereby improving convenience.

[0107] In this embodiment, the shower door 11c is provided with a towel rack for hanging a towel, so that the towel can be kept clean by hanging it on the towel rack after use.

[0108] In this embodiment, the cooling area 11 is provided with a first shower device 11a that discharges only water, and a second shower device 11b that discharges only hot water. Therefore, if a customer feels that the first shower device 11a alone is not cooling the body enough, the temperature can be quickly adjusted by using both the first shower device 11a and the second shower device 11b in combination.

[0109] In this embodiment, a temperature adjustment unit may be provided that can adjust the temperature of the hot water discharged from second shower device 11b. This can accommodate customer requests to cool the body quickly by having water discharged from both first shower device 11a and second shower device 11b.

[0110] In this embodiment, the sauna private room includes a cooling area for cooling the body, and the cooling area is provided with shower devices 11a, 11b, but this configuration is not limited to this. A bathtub may be provided instead of the shower devices 11a, 11b, and the body may be cooled in the bathtub, or a bathtub may be provided in addition to the shower devices 11a, 11b, and both may be used to cool the body.

[0111] In this embodiment, the air conditioner is provided near the rest area 12, so that the temperature of the rest area 12 (the temperature of the indoor bath) can be quickly adjusted to a temperature desired by the customer.

[0112] In this embodiment, an installation space for placing an air conditioning controller is provided in the rest area 12, so that a customer can adjust the temperature of the rest area 12 (the indoor bath temperature) by picking up the air conditioning controller placed in the installation space while remaining seated on the sofa 12b.

[0113] In this embodiment, an installation space for placing a lighting controller is provided in the rest area 12, so that a customer can pick up the lighting controller placed in the installation space and adjust the light intensity of the rest area 12 while remaining seated on the sofa 12b.

[0114] In this embodiment, the sound device 22 is equipped with a switching knob 22f, and by switching the switching knob 22f to the first channel or the second channel, a customer can enjoy both the sound corresponding to the sound signal transmitted from a player (not shown) installed at a designated position in the staff room and the sound corresponding to the sound signal transmitted from the customer terminal T4, thereby providing a private sauna room according to the customer's tastes.

[0115] In this embodiment, the speakers 22a are provided not only in the rest area 12 but also in the sauna area 10, so that a person can enjoy a sauna session while listening to their favorite sounds.

[0116] In this embodiment, a temperature adjustment device is provided to adjust the temperature of the sauna area 10, so that customers can enjoy the sauna experience at their preferred temperature.

[0117] In this embodiment, the first floor portion 10b1 of the sauna private room 1 is set at the same floor level as the private room floor portion 1a of the sauna area 10, thereby preventing customers from tripping or falling when entering or exiting the sauna area 10.

[0118] In this embodiment, the sauna floor 10b of the sauna private room 1 includes a first floor portion 10b1, a second floor portion 10b2, a third floor portion 10b3, and a fourth floor portion 10b4, and the difference in floor level between the fourth floor portion 10b4 and the third floor portion 10b3 is about 450 mm, so that a customer can place their feet on the third floor portion 10b3 when sitting on the fourth floor portion 10b4. This makes it possible to provide a comfortable sauna area 10 for customers.

[0119] In this embodiment, the fourth floor section 10b4 is formed to be approximately 2,500 mm in the X direction and approximately 550 mm in the Y direction, so that when one person uses the sauna area 10, the person can lie flat on the fourth floor section 10b4, and when two or three people use the sauna area 10, the two or three people can sit on the fourth floor section 10b4, thereby allowing the person to enjoy the sauna experience.

[0120] The temperature within the sauna area 10 is affected by at least the size of the sauna area 10, the position of the stove 10e, and the height position in the Z direction. In this embodiment, however, the second floor section 10b2, the third floor section 10b3, and the fourth floor section 10b4 have different floor levels (height positions in the Z direction). Therefore, even though the internal dimensions of the sauna area 10 are relatively small, at approximately 2000 mm in the X direction, approximately 1300 mm in the Y direction, and approximately 2100 mm in the Z direction, customers can enjoy the sauna experience at their preferred temperature by moving between each of the floor sections 10b1, 10b2, 10b3, and 10b4.

[0121] In this embodiment, an exhaust section 10j is provided in the sauna area 10, and the exhaust section 10j is installed at a height of approximately 200 mm in the Z1 direction from the floor surface of the fourth floor section 10b4, making it easy to exhaust odors and the like within the sauna area 10.

[0122] In this embodiment, a first route is provided as a movement route to the fourth floor section 10b4, which has the highest heating effect within the sauna area 10.The first route is a route that reaches the fourth floor section 10b4 in the order of first the first floor section 10b1, then the second floor section 10b2, then the third floor section 10b3, and finally the fourth floor section 10b4, and since the route is one in which the height in the Z1 direction increases in stages, even women and children can easily reach the fourth floor section 10b4.

[0123] In this embodiment, a second route is provided as a movement route to the fourth bed section 10b4. The second route is a route that reaches the fourth bed section 10b4 in the order of first the first bed section 10b1, then the third bed section 10b3, and finally the fourth bed section 10b4, without passing through the second bed section 10b2, and therefore the second route can reach the fourth bed section 10b4 more quickly than the first route.

[0124] In this embodiment, the difference L1-3 in floor level between the first floor portion 10b1 and the third floor portion 10b3 is about 550 mm, so that in the case of the second route, it is necessary to ascend and descend a step of about 550 mm. In this regard, in this embodiment, the handrail portion 10g is formed on the inner wall surface of the second wall portion 10c2 so as to overlap the first floor portion 10b1 and the second floor portion 10b2 in a plan view, and the handrail portion 10g is formed at a height of 1000 mm in the Z1 direction from the floor surface of the first floor portion 10b1 and at a height of 450 mm in the Z1 direction from the floor surface of the third floor portion 10b3, so that the customer can easily move between the first floor portion 10b1 and the third floor portion 10b3 by using the handrail portion 10g.

[0125] As described above, the temperature of the sauna area 10 is affected by at least the position of the stove 10e and the height position in the Z direction, and therefore the measured value varies depending on where in the sauna area 10 the temperature is measured. Therefore, in this embodiment, it is preferable to identify the hottest and coldest places in the sauna area 10, install sauna area thermometers in these two identified places, and provide customers with the measured values ​​measured by these two thermometers.

[0126] In this embodiment, the stove 10e may be configured to include stones for generating steam, and may be configured to generate steam by a process known as loyly, in which a customer scoops up water (containing water mixed with aromatic oils) from a bucket provided in the sauna private room 1 with a ladle and pours this water onto the stones heated by the stove 10e.

[0127] Next, a system SY according to this embodiment will be described with reference to FIG.

[0128] The system SY is for supporting the service of renting out private sauna rooms to customers (hereinafter referred to as the "Service"). As shown in Fig. 9, the system SY includes an administrator terminal T1, a facility X terminal T2, a facility Y terminal T3, a customer terminal T4, and a server (information processing device) T5.

[0129] The administrator terminal T1 is a communication terminal used by the administrator. The administrator is the developer of facility X (FIG. 1) and facility Y (not shown). The administrator owns all of the sauna private rooms in both facilities X and Y, and is responsible for the management and operation of these sauna private rooms. In other words, the administrator has ownership, management rights, and operation rights for all of the sauna private rooms in both facilities X and Y.

[0130] The administrator terminal T1 is connected to the network NW. The administrator terminal T1 is connected to the server T5 via an ID (account) that identifies the administrator. The administrator uses the system SY to perform the work related to the service.

[0131] The Facility X Terminal T2 is a communication terminal used by Staff X. Staff X is a person engaged in the business of Facility X. The Facility X Terminal T2 is a communication terminal permanently installed in a staff room. The Facility X Terminal T2 is connected to the network NW. The Facility X Terminal T2 is connected to the server T5 via an ID (account) that identifies Staff X. Staff X uses the system SY to carry out business related to the service in question.

[0132] Facility Y terminal T3 is a communication terminal used by staff Y. Staff Y is a person engaged in the business of facility Y. Facility Y terminal T3 is a communication terminal permanently installed in the staff room of facility Y. Facility Y terminal T3 is connected to network NW. Facility Y terminal T3 is connected to server T5 via an ID (account) that identifies staff Y. Staff Y uses system SY to carry out business related to the service in question.

[0133] The customer terminal T4 is a communication terminal used by a customer. The customer terminal T4 is connected to the network NW. The customer terminal T4 is connected to the server T5 via an ID (account) that identifies the customer. The customer uses the system SY to reserve a private sauna room.

[0134] In the following explanation, those who use the system SY will be referred to as "system users" as appropriate.

[0135] The server T5 is an information processing device that processes information transmitted from each of the terminals T1 to T4. The server T5 functions as a platform required to operate the system SY. Programs for performing various processes are installed in the server T5. The server T5 is managed and operated by an administrator.

[0136] The server T5 is connected to the network NW. The server T5 is built in a cloud. The cloud is a service that allows the terminals T1 to T4 to freely use software, data, and files on the network NW without having to hold them.

[0137] Facility Y, staff Y, and facility Y terminal T3 have the same configuration as facility X, staff X, and facility X terminal T2, respectively, so in the following explanation, explanations of facility Y, staff Y, and facility Y terminal T3 will be omitted as appropriate.

[0138] Next, the hardware configuration of the server T5 will be described with reference to FIG.

[0139] The server T5 includes a storage unit 40 and a control unit 50. The storage unit 40 and the control unit 50 are electrically connected via a communication bus (not shown).

[0140] The storage unit 40 includes a ROM, a RAM, and a hard disk (not shown). The storage unit 40 stores a program executed by the control unit 50. The storage unit 40 includes a DB 41. The DB 41 stores various information related to the present service.

[0141] The control unit 50 includes a CPU, a ROM, and a RAM (not shown). The control unit 50 reads out a program stored in the storage unit 40 and loads it on the RAM to execute various processes.

[0142] The control unit 50 includes a providing unit 51, a generating unit 52, a reservation unit 53, and a setting unit 54.

[0143] The provision unit 51 provides various information and images to the system users based on requests from the system users (transmitting them to terminals T1 to T4). The generation unit 52 generates various information and images related to the service in question. The reservation unit 53 executes various processes related to reservations for sauna private rooms based on requests from customers. The setting unit 54 sets items related to the service in question based on requests from the administrator.

[0144] First, the providing unit 51 will be described.

[0145] Upon receiving a request for reserving a sauna private room from a customer, the providing unit 51 provides the customer with a reservation image 60. The reservation image 60 is an image used for reserving a sauna private room.

[0146] The reservation image 60 includes a reservation selection image 61 , a price display image 62 , and a reservation status image 63 .

[0147] 11 and 12 are diagrams showing examples of the reservation selection image 61. The reservation selection image 61 includes a notice image 61a, a facility selection image 61b, a rental time frame selection image 61c, a number of people selection image 61d, an initial temperature selection image 61e, and a reservation condition image 61f.

[0148] The caution image 61a includes cautions. Cautions are matters that customers should be aware of when using sauna private rooms. In Figs. 11 and 12, these include prohibition of drinking alcohol in sauna private rooms, prohibition of men and women using sauna private rooms together when multiple people use them, and prohibition of using sauna private rooms when feeling unwell.

[0149] The facility selection image 61b includes (information about) sauna facilities. In the examples shown in Figs. 11 and 12, facility X and facility Y are included. The customer selects the sauna facility they wish to use on the facility selection image 61b. Fig. 11 is an example of the image before the customer selects the sauna facility. Fig. 12 is an example of the image when the customer selects facility X.

[0150] The rental time slot selection image 61c includes (information about) the rental time slot. The rental time slot is the time slot during which the sauna private room is rented to the customer. The start of the rental time slot corresponds to the start time of rental of the sauna private room. The end of the rental time slot corresponds to the end time of rental of the sauna private room. In the example shown in Figures 11 and 12, the rental time slots include 80 minutes and 100 minutes. The customer selects the rental time slot they wish to use on the rental time slot selection image 61c. Figure 11 shows the image before the customer selects the rental time slot. Figure 12 is an example of the image when the customer selects the rental time slot of 80 minutes.

[0151] The number of users selection image 61d includes (information about) the number of users. The number of users is the number of people using the private sauna room. In the examples shown in Figs. 11 and 12, the numbers of users include 1, 2, and 3. The customer selects the number of users on the number of users selection image 61d. Fig. 11 is an example of the image before the customer selects the number of users. Fig. 12 is an example of the image when the customer selects 1 person as the number of users.

[0152] The initial temperature selection image 61e includes (information about) the initial temperature. The initial temperature is the temperature of the sauna area at the rental start time (the beginning of the rental time frame). In the examples shown in Figures 11 and 12, the initial temperatures include 80 degrees and 100 degrees. The customer selects the initial temperature of the sauna area related to the sauna private room they will be using on the initial temperature selection image 61e. Figure 11 is an example of the image before the customer selects the initial temperature. Figure 12 is an example of the image when the customer selects an initial temperature of 80 degrees.

[0153] The reservation condition image 61f includes reservation conditions. The reservation conditions are conditions regarding reservations for sauna private rooms. In Figs. 11 and 12, the reservation conditions include cancellation possible up until the day before the reservation date, reservations open at 10:00 30 days before the use date, and reservations close one hour before the use time.

[0154] Next, the generating unit 52 and the reserving unit 53 will be described.

[0155] When the customer selects the facility, rental time frame, number of users, and initial temperature on the reservation selection image 61, the generation unit 52 generates a price presentation image 62 and a reservation status image 63. The provision unit 51 provides the price presentation image 62 and reservation status image 63 generated by the generation unit 52 to the customer. The customer terminal T4 displays the provided price presentation image 62 and reservation status image 63 in the display area of ​​the customer terminal T4.

[0156] In the following description, the selection by the customer of the facility, rental time frame, number of users, and initial temperature on the reservation selection image 61 will be referred to as a "first reservation request" as appropriate.

[0157] FIG. 13(a) is a diagram showing an example of a fee display image 62. As shown in FIG.

[0158] The price display image 62 includes an area 62a that displays the rental fee. The customer checks the usage fee for the sauna private room corresponding to the first reservation request via the price display image 62. In the example of Fig. 13(a), 3,000 yen is displayed in the area 62a.

[0159] FIG. 13( b ) is a diagram showing an example of a reservation status image 63 .

[0160] The reservation status image 63 shows the reservation status of the sauna private room in a calendar format, with the dates and days of the week arranged in the rows (horizontal columns) and the rental start times (start times of the rental time slots) arranged in the columns (vertical columns). The customer can check the time (rental start time) when the sauna private room corresponding to the first reservation request can be used via the reservation status image 63.

[0161] The example shown in Figure 13(b) includes the reservation status for one week from July 3rd (year omitted; same below) to July 9th. In the example shown in the figure, the rental start times are lined up in order at equal intervals of 20 minutes, such as "7:20", "7:40", "8:00", "8:20", (omitted), "20:40", and "21:00". In other words, there is a 20-minute interval between each rental start time.

[0162] The reservation status image 63 includes a plurality of rectangular images. One rectangular image corresponds to a certain day (each day of the week) arranged in a row and a certain rental start time arranged in a column. As shown in FIG. 13(b), for example, rectangular image 63a corresponds to July 9 (Saturday) arranged in a row and 7:20 a.m. arranged in a column.

[0163] The multiple rectangular images include either an "o" or an "x". An "o" indicates that the sauna private room can be used (reserved) from the corresponding rental start time. An "x" indicates that the sauna private room cannot be used (reserved) from the corresponding rental start time. For example, rectangular image 63a includes an "o", and therefore indicates that the sauna private room can be used (reserved) from the corresponding time of 7:20 a.m. on July 9th (rental start time).

[0164] In the following description, the operation by the customer of selecting a rectangular image including a "circle" on the reservation status image 63 will be referred to as a "second reservation request" as appropriate.

[0165] When the reservation unit 53 receives the second reservation request from the customer, it requests the customer to make an online payment of the rental fee (the rental fee displayed in the area 62a of the fee presentation image 62) (not shown).

[0166] When online payment is made, the reservation unit 53 identifies the rental start time corresponding to the second reservation request (the rental start time corresponding to the rectangular image selected by the customer) and confirms the reservation of the rental time slot corresponding to the identified rental start time.

[0167] When the reservation unit 53 confirms the reservation of the rental time slot in response to the second reservation request from the customer, it identifies the sauna private room corresponding to the confirmed rental time slot (rental start time). This identification method (hereinafter referred to as the "sauna private room identification method") will be described below.

[0168] 14 and 15 are explanatory diagrams for explaining a method for identifying a sauna private room.

[0169] As shown in Fig. 14, the first (initial) rental start time for sauna private room 1 is 7:20 a.m. As shown in Fig. 15, the second rental start time for sauna private room 1 is 9:20 a.m. Although not shown in the figure, the rental start times for sauna private room 1 are set at equal intervals of 120 minutes (the time equivalent to the unit time frame described below), and there are a total of seven rental start times: 7:20 a.m., 9:20 a.m., 11:20 a.m., 1:20 p.m., 3:20 p.m., 5:20 p.m., and 7:20 p.m.

[0170] As shown in Fig. 14, the first (initial) rental start time for sauna private room 2 is 7:40 a.m. As shown in Fig. 15, the second rental start time for sauna private room 2 is 9:40 a.m. Although not shown in the figure, the rental start times for sauna private room 2 are set at equal intervals of 120 minutes (the time equivalent to the unit time slot), and there are a total of seven rental start times: 7:40 a.m., 9:40 a.m., 11:40 a.m., 1:40 p.m., 3:40 p.m., 5:40 p.m., and 7:40 p.m.

[0171] The rental start times for sauna private rooms 3 to 6 are set at seven equal intervals of 120 minutes (the time corresponding to the unit time frame), similar to sauna private rooms 1 and 2.

[0172] In Sauna Private Room 3, there are seven opening times: 8:00 AM, 10:00 AM, 12:00 PM, 2:00 PM, 4:00 PM, 6:00 PM, and 8:00 PM.

[0173] In Sauna Private Room 4, there are seven baths set up at 8:20 AM, 10:20 AM, 12:20 PM, 2:20 PM, 4:20 PM, 6:20 PM, and 8:20 PM.

[0174] In sauna private room 5, there are seven baths set up at 8:40 AM, 10:40 AM, 12:40 PM, 2:40 PM, 4:40 PM, 6:40 PM, and 8:40 PM.

[0175] In sauna private room 6, there are seven openings: 9:00 AM, 11:00 AM, 1:00 PM, 3:00 PM, 5:00 PM, 7:00 PM, and 9:00 PM.

[0176] In this way, the first (initial) rental start time of each of sauna private rooms 1 to 6 is set at 20-minute intervals, such as sauna private room 1 at 7:20 a.m., sauna private room 2 at 7:40 a.m., sauna private room 3 at 8:00 a.m., sauna private room 4 at 8:20 a.m., sauna private room 5 at 8:40 a.m., and sauna private room 6 at 9:00 a.m. In other words, the first rental start time of sauna private room 2 is set 20 minutes later than that of sauna private room 1, the first rental start time of sauna private room 3 is set 20 minutes later than that of sauna private room 2, the first rental start time of sauna private room 4 is set 20 minutes later than that of sauna private room 3, the first rental start time of sauna private room 5 is set 20 minutes later than that of sauna private room 4, and the first rental start time of sauna private room 6 is set 20 minutes later than that of sauna private room 5. In addition, the rental start times for each sauna privat 1 to 6 are set at 120-minute intervals for each sauna privat. In other words, the rental start times for each sauna privat 1 to 6 are set to different times. Therefore, the reservation unit 53 can identify the sauna privat corresponding to the information of the rental time frame (rental start time) for which the reservation has been confirmed.

[0177] An example of a method for identifying a sauna cubicle will be described with reference to Fig. 13 to Fig. 15. For example, assume that a customer uses customer terminal T4 to select rectangular image 63a corresponding to the rental start time of 7:20 AM on July 9th, and the reservation unit 53 confirms a reservation for the rental time slot corresponding to that rental start time. In this case, as shown in Fig. 14, sauna cubicle 1 is the only sauna cubicle whose rental start time is set to 7:20 AM. As a result, the reservation unit 53 identifies sauna cubicle 1 as the sauna cubicle corresponding to the rental time slot from 7:20 AM on July 9th, the reservation of which was confirmed by the second request.

[0178] When the reservation unit 53 identifies a sauna private room corresponding to a rental time slot, the generation unit 52 generates a PIN number corresponding to the rental time slot. The PIN number is used for the customer to enter the sauna private room.

[0179] When the generation unit 52 generates a PIN, it generates a time during which the PIN is valid and a time during which the PIN is invalid, based on the lending time frame corresponding to the generated PIN.

[0180] In the following description, the time during which a PIN is valid will be referred to as the “valid time.” The time during which a PIN is invalid will be referred to as the “invalid time.”

[0181] When generating the valid time, the generation unit 52 identifies the rental start time corresponding to the rental time slot for which the reservation unit 53 has confirmed the reservation, and generates the valid time by dividing this identified rental start time by 5 minutes.

[0182] When generating the invalid time, the generation unit 52 identifies the rental end time corresponding to the rental time slot for which the reservation unit 53 has confirmed the reservation, and generates the invalid time by adding 5 minutes to this identified rental end time.

[0183] An example of generation of valid time and invalid time will be described with reference to Fig. 12 to Fig. 14. Assume that a customer, using the customer terminal T4, selects a rental time frame of 80 minutes on the reservation selection image 61, and then selects a rectangular image 63a corresponding to the rental time frame from 7:20 AM on July 9 on the reservation status image 63, thereby reserving the rental time frame. In this case, since the rental time frame for which the reservation unit 53 has confirmed the reservation is 80 minutes from 7:20 AM to 8:40 AM (see Fig. 14), the generation unit 52 generates "7:15 AM" as the valid time by subtracting 5 minutes from the rental start time "7:20 AM" and generates "8:45 AM" as the invalid time by adding 5 minutes to the rental end time "8:40 AM".

[0184] The reservation unit 53 stores in the DB 41 various pieces of information relating to the rental time slot (hereinafter referred to as “confirmed reservation information”) based on the confirmation of the reservation of the rental time slot.

[0185] 16 is a diagram showing reservation confirmation information stored in DB 41. DB 41 stores reservation confirmation information for each rental time slot for which a reservation has been confirmed by reservation unit 53. As shown in the figure, one piece of reservation confirmation information includes customer information, facility information, number of users information, initial temperature information, rental time slot information, reservation date information, sauna private room information, rental start time information, rental end time information, PIN information, valid time information, and invalid time information.

[0186] An example of reservation confirmation information will be described with reference to Figures 12 and 13. For example, assume that "customer XX" uses customer terminal T4 used by customer XX to select facility X, rental time slot of 80 minutes, number of users 1, and initial temperature 80 degrees on reservation selection image 61 (Figure 12), and then performs an operation to select rectangular image 63a corresponding to the rental start time of July 9th, 7:20 a.m. on reservation status image 63 (Figure 13), thereby confirming the reservation of the rental time slot corresponding to that rental start time.

[0187] In the above example, the reservation unit 53 stores in DB41 as one confirmed reservation information the following information: information on "Customer XX" (customer information), information on facility X (facility information), information on the number of users (1 person) (number of users information), information on the initial temperature of 80 degrees (initial temperature information), information on the rental time slot of 80 minutes (rental time slot information), information on the reservation date of July 9th (reservation date information), information on sauna private room 1 corresponding to the rental time slot starting at 7:20 AM on July 9th (sauna private room information), information on the rental start time of 7:20 AM on July 9th (rental start time information), information on the rental end time of 8:40 AM on July 9th (rental end time information), information on the PIN number for entering and exiting sauna private room 1 (PIN number information), information on the valid time of 7:15 AM on July 9th (valid time information), and information on the invalid time of 8:45 AM on July 9th (invalid time information).

[0188] The provision unit 51 provides (transmits to customer terminal T4) the reservation confirmation information stored by the reservation unit 53 in DB41 to the customer associated with the customer information corresponding to this reservation confirmation information three times: immediately after the reservation unit 53 stores the reservation confirmation information in DB41, the day before the day corresponding to the reservation date information included in the reservation confirmation information, and before the time corresponding to the rental start time information included in the reservation confirmation information (for example, 7:00 a.m. on the reservation date).

[0189] The reservation unit 53 controls the initial temperature of the sauna area. The reservation unit 53 specifies facility information, sauna private room information, rental start time information, and initial temperature information from one piece of confirmed reservation information stored in the DB 41, and controls the initial temperature of the sauna area based on each of these specified pieces of information.

[0190] More specifically, the reservation unit 53 controls the stove 10e installed in the sauna area corresponding to the specified facility information and sauna private room information so that the temperature of the sauna area corresponding to the specified facility information and sauna private room information becomes the temperature corresponding to the specified initial temperature information at the time corresponding to the specified rental start time information. In short, the reservation unit 53 controls the stove 10e so that the temperature of the sauna area at the rental start time becomes the initial temperature selected by the first reservation request.

[0191] An example of controlling the initial temperature of the sauna area will be described with reference to Fig. 12. For example, when the reservation unit 53 controls the initial temperature of the sauna area for one piece of confirmed reservation information including facility information "facility X", sauna private room information "sauna private room 1", rental start time information "July 9th, 7:20 AM", and initial temperature information "80 degrees", the reservation unit 53 controls the stove 10e so that the temperature of the sauna area 10 corresponding to sauna private room 1 becomes 80 degrees at 7:20 AM on July 9th.

[0192] The reservation unit 53 controls the private room terminal 20. The reservation unit 53 controls the private room terminal 20 to output a predetermined sound 10 minutes before the rental end time (hereinafter, referred to as the "rental end notification time").

[0193] The generation unit 52 identifies facility information, sauna private room information, and rental end time information from one piece of confirmed reservation information stored in DB41, and generates the rental end notification time as the time obtained by subtracting 10 minutes from the time corresponding to this identified rental end time information.

[0194] The reservation unit 53 transmits the rental end notification time information generated by the generation unit 52 to the private room terminal 20 corresponding to the identified facility information and sauna private room information. The private room terminal 20 outputs a predetermined sound at the time corresponding to the rental end notification time information transmitted from the reservation unit 53, and displays the text "10 minutes remaining" in the display area 20a (FIG. 6).

[0195] An example of controlling the private room terminal 20 will be described with reference to Figs. 6 and 16. For example, it is assumed that the generating unit 52 extracts the rental end time information "July 9th, 8:40 AM", the facility information "Facility X", and the sauna private room information "Sauna Private Room 1" from one piece of reservation confirmation information stored in the DB 41. In this case, the generating unit 52 generates 8:30 AM on July 9th, obtained by dividing 10 minutes from 8:40 AM on July 9th, as the rental end notification time, and the reservation unit 53 transmits the information of 8:30 AM on July 9th generated by the generating unit 52 to the private room terminal 20 corresponding to the sauna private room 1. As a result, the private room terminal 20 provided in the sauna private room 1 outputs a predetermined sound at the rental end notification time of 8:30 AM on July 9th.

[0196] The reservation unit 53 controls a remote locking device (not shown) based on the valid time information and invalid time information stored in the DB 41.

[0197] More specifically, the reservation unit 53 identifies sauna private room information, PIN information, valid time information, and invalid time information from one piece of confirmed reservation information stored in DB41, and transmits the identified PIN information, the identified valid time information, and the identified invalid time information to the remote lock device corresponding to the identified sauna private room information.

[0198] When the remote locking device receives the PIN information, valid time information, and invalid time information sent from the reservation unit 53, it stores each of these received pieces of information in a memory area (not shown) of the remote locking device, and changes the state of the corresponding private room door from a locked state to an unlocked state based on the stored PIN being input into an input device (not shown) between the time corresponding to the stored valid time information and the time corresponding to the invalid time information.

[0199] Next, the setting unit 54 will be described.

[0200] The setting unit 54 sets items related to the present service (hereinafter, referred to as "the present service items") based on a request (setting request) from an administrator (a person having authority).

[0201] The service items in question are items necessary for providing customers with the service of renting out sauna private rooms, such as the sauna facility's opening hours, the rental time frame for sauna private rooms, and the rental fees for sauna private rooms, and in principle, only authorized administrators can request the setting unit 54 (server T5) to set the service items in question.

[0202] The setting unit 54 sets the precautions based on a setting request from the administrator. The setting unit 54 stores information on the set precautions in the DB 41.

[0203] Hereinafter, a request to set a notice is referred to as a "notice setting request." Notice information stored in DB 41 is referred to as "set notice information" (FIG. 31).

[0204] 17 is an example of a caution setting request by an administrator. The input field 70a is a field for inputting cautions corresponding to the caution setting request. The setting button 70b is a button for making a caution setting request to the setting unit 54.

[0205] In the example shown in Figure 17, the administrator establishes rules prohibiting drinking alcohol in sauna private rooms, prohibiting men and women from using sauna private rooms together when multiple people are using them, and prohibiting use of sauna private rooms when feeling unwell, and requests the setting unit 54 to set these established precautions.

[0206] The setting unit 54 sets the sauna facility based on a setting request from the manager. The setting unit 54 stores information about the set sauna facility in the DB 41.

[0207] Hereinafter, a request to set a sauna facility will be referred to as a "facility setting request." Information about the sauna facility stored in DB 41 will be referred to as "set facility information" (FIG. 31).

[0208] 18 is an example of a facility setting request. The input field 71a is a field for inputting a sauna facility corresponding to the facility setting request. The setting button 71b is a button for making a facility setting request to the setting unit 54.

[0209] In the example shown in FIG. 18, the administrator requests the setting unit 54 to set facilities X and Y developed by the administrator.

[0210] The setting unit 54 sets the number of users of the sauna private rooms for each sauna facility based on a setting request from the manager. The setting unit 54 stores information on the set number of users in the DB 41. The number of users refers to the number of people who can use the sauna private rooms.

[0211] Hereinafter, a request to set the number of users will be referred to as a "number-of-users setting request." Information on the number of users stored in DB 41 will be referred to as "set number-of-users information" (FIG. 31).

[0212] 19 is an example of a number-of-users setting request. The input field 72a is a field for inputting the sauna facility corresponding to the number-of-users setting request. The input field 72b is a field for inputting the number of users of the sauna facility inputted in the input field 72a. The setting button 72c is a button for making a number-of-users setting request to the setting unit 54.

[0213] In the example shown in FIG. 19, the manager determines the minimum number of people that can use the sauna private rooms in facility X as 1 person and the maximum number as 3 people, and requests the setting unit 54 to set these determined numbers of users.

[0214] The setting unit 54 sets facility business hours for each sauna facility based on a setting request from the manager. The setting unit 54 stores information on the set facility business hours in the DB 41. The facility business hours include a facility business start time and a facility business end time.

[0215] Hereinafter, a request to set facility business hours will be referred to as a “facility business hours setting request.” Information on facility business hours stored in DB 41 will be referred to as “set facility business hours information” (FIG. 31).

[0216] 20 is an example of a facility operating hours setting request. The input field 73a is a field for inputting a sauna facility corresponding to the facility operating hours setting request. The input field 73b is a field for inputting normal facility operating hours for the sauna facility inputted in the input field 73a. The input field 73c is a field for inputting exceptional facility operating hours for the sauna facility inputted in the input field 73a. The setting button 73d is a button for making a facility operating hours setting request to the setting unit 54.

[0217] In the example shown in FIG. 20, the administrator determines normal facility business hours and exceptional facility business hours as the business hours of facility X, and requests the setting unit 54 to set these determined facility business hours.

[0218] More specifically, the administrator has decided that the business hours of facility X (normal facility business hours shown in Figure 20) from July 1st (the year 2023 will be omitted; the same applies below) will be from 7:00 a.m. to 11:00 p.m. regardless of the day of the week or a public holiday, with the exception that the business hours on July 10th (exceptional facility business hours shown in Figure 20) will be from 7:00 a.m. to 12:00 midnight.

[0219] The setting unit 54 sets a time frame for each sauna facility based on a setting request from the manager. The setting unit 54 stores information on the set time frame in the DB 41. The time frame includes a rental time frame, an interval time frame, and a unit time frame.

[0220] Hereinafter, a request to set a time frame will be referred to as a “time frame setting request.” Information about the time frame stored in DB 41 will be referred to as “set time frame information” (FIG. 31).

[0221] FIG. 21 is an explanatory diagram for explaining the lending time frame, the interval time frame, and the unit time frame.

[0222] As mentioned above, the rental time frame is the time frame during which a sauna private room is rented out to a customer. The start of the rental time frame is the time when the sauna private room begins to be rented out. The end of the rental time frame is the time when the sauna private room ends to be rented out. The administrator may make a request to the setting unit 54 to set multiple types of rental time frames.

[0223] The interval time slot is a time slot subsequent to the rental time slot, during which sauna facility staff can clean the sauna cubicles and replenish the equipment (e.g., towels) to be installed in the sauna cubicles. The start of the interval time slot coincides with the end of the rental time slot. The end of the interval time slot coincides with the start of the rental time slot (see FIG. 36). The administrator may make a request to the setting unit 54 to set multiple types of interval time slots.

[0224] The unit time frame is a time frame that combines a lending time frame and an interval time frame. The administrator can make a request to the setting unit 54 to set only one type of unit time frame that combines multiple types of lending time frames and multiple types of interval time frames. In other words, the administrator cannot make a request to the setting unit 54 to set multiple types of unit time frames.

[0225] FIG. 22 is an example of a time frame setting request. The input field 74a is a field for inputting a sauna facility corresponding to the time frame setting request. The input field 74b is a field for inputting a unit time frame of a sauna private room related to the sauna facility inputted in the input field 74a. The input field 74c is a field for inputting a rental time frame constituting the unit time frame inputted in the input field 74b. The input field 74d is a field for inputting an interval time frame constituting the unit time frame inputted in the input field 74b. The setting button 74e is a button for making a time frame setting request to the setting unit 54.

[0226] In the example shown in Figure 22, the administrator establishes one type of rental time frame (80 minutes), one type of interval time frame (40 minutes), and one type of unit time frame (120 minutes) for each time slot of the sauna private rooms in facility X, and requests the setting unit 54 to set each of these established time slots.

[0227] FIG. 23 is an example of a time frame setting request. The input field 75a is a field for inputting a sauna facility corresponding to the time frame setting request. The input field 75b is a field for inputting a unit time frame of a sauna private room related to the sauna facility inputted in the input field 75a. The input field 75c is a field for inputting a rental time frame constituting the unit time frame inputted in the input field 75b. The input field 75d is a field for inputting an interval time frame constituting the unit time frame inputted in the input field 75b. The input field 75e is a field for inputting a rental time frame constituting the unit time frame inputted in the input field 75b. The input field 75f is a field for inputting an interval time frame constituting the unit time frame inputted in the input field 75b. The setting button 75g is a button for making a time frame setting request to the setting unit 54.

[0228] In the example shown in Fig. 23, the manager determines, for each time slot of facility X, a unit time slot of 120 minutes that combines a rental time slot of 80 minutes with an interval time slot of 40 minutes, and a unit time slot of 120 minutes that combines a rental time slot of 100 minutes with an interval time slot of 20 minutes, and requests the setting of each of these determined time slots from the setting unit 54. That is, the example shown in Fig. 23 is an example in which the setting unit 54 is requested to set multiple types of rental time slots, multiple types of interval time slots, and one type of unit time slot.

[0229] Here, the time frame setting request in FIG. 23 will be described.

[0230] The manager assumed that the sauna process would take about 10 minutes, the cooling process about 2 minutes, the resting process about 8 minutes, and the travel time required to perform these three processes in sequence about 2 minutes, and calculated the time required for one set of sauna processes to be about 22 minutes (about 10 minutes + about 2 minutes + about 8 minutes + about 2 minutes). In addition, the manager estimated that the time required for the customer to prepare after entering the sauna private room, such as by undressing, and the time required for the customer to prepare before leaving the sauna private room, would be about 10 minutes. The administrator determines a rental time slot of 80 minutes (approximately the time required for 3 sets x 22 minutes per set + approximately 10 minutes preparation time) for the customer to perform 3 sets, and a rental time slot of 100 minutes (approximately the time required for 4 sets x 22 minutes per set x 4 sets + approximately 10 minutes preparation time) for the customer to perform 4 sets, and requests the setting unit 54 to set each of these determined time slots, as shown in the example in Figure 23.

[0231] The setting unit 54 sets a fee plan for each sauna facility based on a setting request from the manager. The setting unit 54 stores information on the set fee plan in the DB 41. The fee plan means a plan of a rental fee (usage fee) for a rental time frame.

[0232] Hereinafter, a request to set a rate plan will be referred to as a “rate plan setting request.” Information about the rate plan stored in DB 41 will be referred to as “set rate plan information” (FIG. 31).

[0233] FIG. 24 is an example of a rate plan setting request. The input field 76a is a field for inputting a sauna facility corresponding to the rate plan setting request. The display field 76b is a field for displaying a unit time frame set for a sauna private room related to the sauna facility input in the input field 76a. The input field 76c is a field for inputting the name of a rate plan corresponding to the unit time frame displayed in the display field 76b. The display field 76d is a field for displaying a rental time frame constituting the unit time frame displayed in the display field 76b. The input field 76e is a field for inputting a rental fee for one person to use a sauna private room corresponding to the rental time frame displayed in the display field 76d. The input field 76f is a field for inputting a rental fee for two people to use a sauna private room corresponding to the rental time frame displayed in the display field 76d. The input field 76g is a field for inputting a rental fee for three people to use a sauna private room corresponding to the rental time frame displayed in the display field 76d. The display field 76h is a field for displaying the rental time slots constituting the unit time slot displayed in the display field 76b. The input field 76j is a field for inputting the rental fee for one person using a sauna private room corresponding to the rental time slot displayed in the display field 76h. The input field 76k is a field for inputting the rental fee for two people using a sauna private room corresponding to the rental time slot displayed in the display field 76h. The input field 76m is a field for inputting the rental fee for three people using a sauna private room corresponding to the rental time slot displayed in the display field 76h. The setting button 76n is a button for making a fee plan setting request to the setting unit 54.

[0234] In the example shown in Fig. 24, the manager names the rental time frames of 80 minutes and 100 minutes stored in DB41 (set by the setting unit 54) as a first price plan as a price plan for sauna private rooms related to facility X, and requests the setting unit 54 to set this first price plan. More specifically, the manager sets the price for the 80-minute rental time frame as 3,000 yen when there is one customer using the sauna private room, 6,000 yen when there are two customers, and 9,000 yen when there are three customers, and sets the price for the 100-minute rental time frame as 4,000 yen when there is one customer using the sauna private room, 8,000 yen when there are two customers, and 12,000 yen when there are three customers.

[0235] Fig. 25 is an example of a rate plan setting request. The rate plan setting request shown in Fig. 24 and the rate plan setting request shown in Fig. 25 are the same in other respects, except for the name of the rate plan and the rental fee for the rental time frame, so the description of Fig. 25 will be omitted.

[0236] In the example shown in Fig. 25, the manager names the rental time frames of 80 minutes and 100 minutes stored in DB41 (set by the setting unit 54) as a second price plan as a price plan for sauna private rooms related to facility X, and requests the setting unit 54 to set this second price plan. More specifically, the manager sets the price for the 80-minute rental time frame as 2,500 yen when there is one customer using the sauna private room, 5,000 yen when there are two customers, and 7,500 yen when there are three customers, and sets the price for the 100-minute rental time frame as 3,000 yen when there is one customer using the sauna private room, 6,000 yen when there are two customers, and 9,000 yen when there are three customers.

[0237] The setting unit 54 sets a price switching condition for each sauna facility based on a setting request from the manager. The setting unit 54 stores information on the set price switching condition in the DB 41. The price switching condition means a condition for switching the price plan.

[0238] Hereinafter, a request to set a rate switching condition will be referred to as a “rate switching condition setting request.” Information on the rate switching condition stored in DB 41 will be referred to as “set rate switching condition information” (FIG. 31).

[0239] Fig. 26 is an example of a fee switching condition setting request. The input field 78a is a field for inputting a sauna facility corresponding to the fee switching condition setting request. The input field 78b is a field for inputting the name of a fee plan corresponding to the sauna facility input in the input field 78a and the date on which the fee plan corresponding to the name is applied. The setting button 78c is a button for making a fee switching condition setting request to the setting unit 54.

[0240] In an example shown in Figure 26, the administrator formulates the price plan for sauna private rooms in facility X as the first price plan (see Figure 24) from July 1, 2023, and formulates the price plan for December 1, 2023 as the second price plan (see Figure 25), and requests the setting unit 54 to set these formulated price switching conditions.

[0241] The setting unit 54 sets an initial temperature for each sauna facility based on a setting request from the manager. The setting unit 54 stores information on the set initial temperature in the DB 41.

[0242] Hereinafter, a request to set an initial temperature will be referred to as an "initial temperature setting request." Information about the initial temperature stored in DB 41 will be referred to as "set initial temperature information" (FIG. 31).

[0243] 27 is an example of an initial temperature setting request. The input field 79a is a field for inputting a sauna facility corresponding to the initial temperature setting request. The input field 79b is a field for inputting the type of initial temperature of the sauna area related to the sauna facility inputted in the input field 78a. The setting button 79c is a button for making an initial temperature setting request to the setting unit 54.

[0244] In the example shown in FIG. 27, the manager sets two initial temperatures, 80 degrees and 100 degrees, for the sauna area of ​​facility X, and requests the setting unit 54 to set these set initial temperatures.

[0245] The setting unit 54 sets reservation conditions based on a setting request from the administrator. The setting unit 54 stores information on the set reservation conditions in the DB 41. The reservation conditions are conditions related to reservations for sauna private rooms, and include cancellation conditions, reservation acceptance start conditions, and reservation acceptance end conditions.

[0246] The cancellation conditions are the conditions under which a customer can cancel a reservation without paying a cancellation fee. A cancellation fee is a penalty fee that accompanies a cancellation of a reservation. The reservation acceptance start conditions are the conditions under which reservations can begin to be accepted. The reservation acceptance end conditions are the conditions under which reservations can end to be accepted.

[0247] Hereinafter, a request to set reservation conditions will be referred to as a “reservation condition setting request.” Information on reservation conditions stored in DB 41 will be referred to as “set reservation condition information” (FIG. 31).

[0248] 28 shows an example of a reservation condition setting request. The input field 80a is a field for inputting reservation conditions. The setting button 80b is a button for making a reservation condition setting request to the setting unit 54.

[0249] In the example shown in Figure 28, the administrator sets the cancellation condition to "the day before the reservation date," the reservation acceptance start condition to "10:00 30 days before the date of use," and the reservation acceptance end condition to "1 hour before the time of use," and requests the setting unit 54 to set these established cancellation conditions, reservation acceptance start conditions, and reservation acceptance end conditions.

[0250] The setting unit 54 sets the usage history for each customer based on a setting request from the manager. The setting unit 54 stores the set information of the usage history in the DB 41. The usage history is the customer's usage history of the sauna private rooms.

[0251] Hereinafter, a request to set a usage history will be referred to as a “usage history setting request.” Information on the usage history stored in DB 41 will be referred to as “set usage history information” (FIG. 31).

[0252] FIG. 29 is an example of a usage history setting request. The input field 81a is a field for inputting a customer name. The selection fields 81b and 81c are fields for selecting the attributes of the customer inputted in the input field 81a from two types, a normal customer and a customer requiring caution. The input field 81d is a field for inputting details that require attention from the manager or staff regarding the customer inputted in the input field 81a. The setting button 81e is a button for making a usage history setting request to the setting unit 54.

[0253] In an example shown in Figure 29, the administrator, in consideration of the usage history of a certain customer "△△," sets the customer attribute as "customer to watch out for" and the cautionary content as "smoking in a sauna private room," and requests the setting unit 54 to set the usage history of this certain customer "△△."

[0254] The setting unit 54 sets the authority for each system user based on a setting request from the administrator. The setting unit 54 stores information on the set authority in the DB 41.

[0255] Hereinafter, a request to set an authority is referred to as a "authority setting request." The information on the authority stored in DB 41 is referred to as "setting authority information" (FIG. 31).

[0256] 30 is an example of a permission setting request. The input field 82a is a field for inputting a system user corresponding to the permission setting request. The input field 82b is a field for inputting the type of permission held by the system user input in the input field 82a. The setting button 82c is a button for making a permission setting request to the setting unit 54.

[0257] In the example shown in FIG. 30, the administrator requests the setting unit 54 to set permissions so that staff member X cannot execute any of the setting requests to the setting unit 54 (server T5), including a request for setting precautions, a request for facility setting, a request for setting number of users, a request for setting facility business hours, a request for setting time slots, a request for setting rate plans, a request for setting rate switching conditions, a request for setting initial temperature, a request for setting reservation conditions, a request for setting usage history, and a request for setting permissions.

[0258] Next, generation of the reservation selection image 61 (FIG. 11) will be described.

[0259] When the generation unit 52 receives a request for reserving a private sauna room from a customer (a request to view the reservation selection image 61), the generation unit 52 generates the reservation selection image 61 based on the service items (see FIG. 31) stored in the DB 41. The provision unit 51 provides the reservation selection image 61 generated by the generation unit 52 to the customer. The customer makes a first reservation request (selection of all of the facilities, rental time frame, number of users, and initial temperature on the reservation selection image 61) via the reservation selection image 61.

[0260] Next, generation of the fee presentation image 62 (see FIG. 13(a)) will be described.

[0261] When the generation unit 52 receives a first reservation request from a customer, it generates a fee presentation image 62 based on information corresponding to the first reservation request (the facility selected by the customer, the rental time frame selected by the customer, the number of users selected by the customer, and the initial temperature selected by the customer) and the service items stored in the DB 41. The provision unit 51 provides the fee presentation image 62 generated by the generation unit 52 to the customer. The customer recognizes the fee corresponding to the first reservation request via the fee presentation image 62.

[0262] Here, an example of generating the fee display image 62 will be described.

[0263] Assume that the customer makes a first reservation request by selecting facility X, a rental time frame of 80 minutes, and a number of users of 1 on the reservation selection image 61 at 8:00 on July 3, 2023 (FIG. 12). In this case, the generation unit 52 first refers to the set fee switching condition information stored in the DB 41 and identifies the fee plan corresponding to the date and time when the first reservation request was made (July 3, 2023, 8:00) (fee plan identification step). As shown in FIG. 26, the fee plan corresponding to July 3, 2023, 8:00 is the first fee plan, so in this case, the first fee plan (see FIG. 24) is identified. Next, the generation unit 52 refers to the fee plan identified in the fee plan identification step from the set fee plan information stored in the DB 41 to identify the rental fee corresponding to the first reservation request, and generates a fee presentation image 62 including the identified rental fee. As shown in Figure 24, the rental fee for facility X, rental time slot of 80 minutes, and number of users of 1 is 3,000 yen, so the rental fee for the first reservation request is identified as 3,000 yen, and a fee display image 62 (Figure 13(a)) including 3,000 yen is generated.

[0264] When the generation unit 52 receives the first reservation request, it generates a reservation status image 63 based on the service items and reservation confirmation information stored in the DB 41. The provision unit 51 provides the reservation status image 63 generated by the generation unit 52 to the customer. The customer recognizes the reservation status of the rental time slot through the reservation status image 63.

[0265] Next, before describing the process of generating the reservation status image 63, the process of generating the lending start time included in the reservation status image 63 will be described.

[0266] The generation unit 52 generates rental start times so that the rental start times of the multiple sauna private rooms 1 to 6 are different from one another within the business hours of the facility X in one day, and stores the generated rental start times in the DB 41.

[0267] FIG. 32 is a flowchart showing the lending start time generation process.

[0268] (S1) The generating unit 52 identifies information on the unit time frame and information on the interval time frame from among the set time frame information stored in the DB 41.

[0269] As an example of S1, if a unit time frame of 120 minutes and an interval time frame of 20 minutes corresponding to the setting request shown in FIG. 22 are stored in DB41, in S1, the unit time frame of 120 minutes and the interval time frame of 20 minutes are identified.

[0270] As an example of S1, if DB41 stores a unit time frame of 120 minutes and interval time frames of 20 minutes and 40 minutes corresponding to the setting request shown in Figure 23, in S1, the shorter 20 minutes out of the unit time frame of 120 minutes and the interval time frames of 20 minutes and 40 minutes is identified.

[0271] (S3) The generating unit 52 identifies set facility business hours information stored in the DB 41. That is, in S3, the business hours for one day for facility X are identified.

[0272] As an example of S3, assuming that facility business hours information corresponding to the setting request shown in FIG. 20 is stored in DB41, in S3, normal facility business hours (facility business starts at 7:00, facility business closes at 23:00) and exceptional facility business hours (facility business starts at 7:00, facility business closes at 24:00) are identified.

[0273] (S5) The generating unit 52 generates a threshold value for the lending start time.

[0274] As an example of S5, a threshold value for the rental start time corresponding to normal facility business hours and a threshold value for the rental start time corresponding to exceptional facility business hours are generated.

[0275] For example, to explain the generation of a threshold value corresponding to normal facility business hours, the generation unit 52 generates the threshold value as 9:00 p.m., obtained by dividing the facility closing time 11:00 p.m. identified in S3 by 120 minutes, which corresponds to the unit time slot identified in S1.

[0276] For example, to explain the generation of a threshold value corresponding to an exceptional facility business hour, the generation unit 52 generates the threshold value as 22:00, which is obtained by dividing the facility business closing time 24:00 identified in S3 by 120 minutes, which corresponds to the unit time slot identified in S1.

[0277] (S7) The generation unit 52 generates a rental start time corresponding to the Nth sauna private room (N is a natural number) for each of the sauna private rooms 1 to 6, and proceeds to S9. Note that the initial value of N (a natural number) is "1", and the generation unit 52 first generates the rental start time corresponding to the first sauna private room (N=1), then the rental start time corresponding to the second sauna private room (N=2), then the rental start time corresponding to the third sauna private room (N=3), and so on, and repeatedly executes the processes of S7, S9, and S13 until the generated rental start times exceed the threshold value generated in S5.

[0278] (S9, S11) The generation unit 52 judges whether the lending start time generated in S7 exceeds the threshold value generated in S5 (S9). If the threshold value is exceeded (YES in S9), only the lending start times that do not exceed the threshold value among the lending start times generated in S7 are stored in the DB 41 (S11), and the lending start time generation process is terminated.

[0279] (S13) If the lending start time generated in S7 does not exceed the threshold generated in S5 (NO in S9), the generation unit 52 moves the process to S13, adds 1 to N in S13, and returns to the process before S7.

[0280] A specific example of S7 will be described below. In this specific example, the generation of a lending start time corresponding to normal facility business hours will be described, and the description of the generation of a lending start time corresponding to exceptional facility business hours will be omitted.

[0281] (When N=1) The generation unit 52 generates a rental start time corresponding to the first sauna cubicle 1 to 6. Specifically, the generation unit 52 generates the time 7:20 as the first (N=1) rental start time for sauna private room 1 by adding the time equivalent to the 20-minute interval time frame identified in S1 (hereinafter referred to as the "interval time") to the normal facility opening time of 7:00 identified in S3. The generation unit 52 generates, as the first (N=1) rental start time for sauna private room 2, 7:40, obtained by adding an interval time of 20 minutes to the first rental start time for sauna private room 1, 7:20. The generation unit 52 generates, as the first (N=1) rental start time for sauna private room 3, 8:00, obtained by adding an interval time of 20 minutes to the first rental start time for sauna private room 2, 7:40. The generation unit 52 generates, as the first (N=1) rental start time for sauna private room 4, 8:20, obtained by adding an interval time of 20 minutes to the first rental start time for sauna private room 3, 8:00. The generation unit 52 generates, as the first (N=1) rental start time for sauna private room 5, 8:40, obtained by adding an interval time of 20 minutes to the first rental start time for sauna private room 4, 8:20. The generation unit 52 generates, as the first (N=1) rental start time for sauna private room 6, 9:00, obtained by adding an interval time of 20 minutes to the first rental start time for sauna private room 5, 8:40.

[0282] (N=2) The generation unit 52 generates the second corresponding rental start time for each of the sauna cubicles 1 to 6. Specifically, the generation unit 52 generates the second (N=2) rental start time for sauna private room 1 as 9:20 by adding the time equivalent to the unit time frame of 120 minutes identified in S1 (hereinafter referred to as the "unit time") to the first rental start time for sauna private room 1, 7:20. The generation unit 52 generates, as the second (N=2) rental start time for sauna private room 2, 9:40, by adding a unit time of 120 minutes to the first rental start time for sauna private room 2, 7:40. The generation unit 52 generates, as the second (N=2) rental start time for the sauna private room 3, 10:00, obtained by adding 120 minutes as the unit time to the first rental start time for the sauna private room 3, 8:00. The generation unit 52 generates, as the second (N=2) rental start time for the sauna private room 4, 10:20, by adding the unit time of 120 minutes to the first rental start time for the sauna private room 4, 8:20. The generation unit 52 generates, as the second (N=2) rental start time for the sauna private room 5, 10:40, by adding the unit time of 120 minutes to the first rental start time for the sauna private room 5, 8:40. The generation unit 52 generates, as the second (N=2) rental start time for the sauna private room 6, 11:00, obtained by adding 120 unit times to the first rental start time for the sauna private room 6, 9:00.

[0283] (N=3) The generation unit 52 generates the rental start time corresponding to the third sauna cubicle 1 to 6. Although detailed explanation will be omitted, as in the case where N=2, the generation unit 52 generates the third (N=3) rental start time for sauna cubicles 1 to 6 by adding a unit time to each of the second rental start times for sauna cubicles 1 to 6. In addition, when N=4, 5, 6, etc., the processing is the same as when N=2 or N=3, so the explanation of these will be omitted.

[0284] The multiple rental start times generated in the rental start time generation process are provided to the customer via a reservation status image 63. As shown in the reservation status image 63 in Fig. 13(b), the multiple rental start times (7:20, 7:40, ...(omitted)..., 20:40, 21:00) are different times within the business hours of facility X for one day (between 7:00 and 23:00), and the interval between the previous and next rental start times is the time (20 minutes) equivalent to the interval time frame.

[0285] Next, the process of generating the reservation status image 63 will be described.

[0286] FIG. 33 is a flowchart showing the reservation status image generating process.

[0287] (S21) The generation unit 52 specifies a range (hereinafter, referred to as a "target range") within which the reservation status of the rental time frame (rental start time) is to be shown to the customer.

[0288] As an example of S21, assume that the date and time when the first reservation request was made was 8:00 on July 3, 2023. In this case, the target range is one week including the date when the first reservation request was made, that is, from July 3, 2023 (Monday) to July 9, 2023 (Sunday).

[0289] (S23) The generating unit 52 identifies a plurality of lending start times stored in the DB 41.

[0290] (S25) The generating unit 52 identifies, from among the confirmed reservation information stored in the DB 41, rental start time information that falls within the target range identified in S21.

[0291] As an example of S25, if the target range identified in S21 is from July 3rd (Monday) to July 9th (Sunday) 2023, rental start time information between July 3rd and July 9th 2023 is identified from the reservation confirmation information stored in DB41. In other words, rental start time information reserved by the customer between July 3rd and July 9th 2023 is identified.

[0292] (S27) The generation unit 52 generates a reservation status image 63 based on the target range identified in S21, the multiple rental start times identified in S23, and the rental start time information identified in S25, and terminates the reservation status image generation process.

[0293] The reservation status image 63 shown in FIG. 13(b) is an example in which the target range specified in S21 is from July 3 to July 9, 2023. The image 63 includes multiple rental start times "7:20, 7:40, ... (omitted) ..., 20:40, 21:00" specified in S23 and the target range "July 3 to July 9, 2023" specified in S21. Then, in one rectangular image specified by a certain day and rental start time in the target range, one of "◯" and "×" is displayed based on the rental start time information specified in S25. For example, if the DB41 does not store information on the rental start time of 7:20 on July 9, "◯" is placed in the rectangular image 63a as shown in FIG. 13(b).

[0294] Next, the reservation confirmation image 90 will be described with reference to FIGS.

[0295] The reservation confirmation image 90 is an image for the manager and staff X to check the reservation status of sauna private rooms for each sauna facility.

[0296] The generation unit 52 generates a reservation confirmation image 90 in response to a request from the manager or staff member X, and provides the generated reservation confirmation image 90 to the manager or staff member X. More specifically, upon receiving a request to view the reservation confirmation image 90 related to a business day designated by the manager or staff member X, the generation unit 52 generates the reservation confirmation image 90 related to the designated business day.

[0297] 34 and 35 are diagrams showing examples of a reservation confirmation image 90 for sauna private rooms 1 to 6 in facility X. As shown in the figures, the reservation confirmation image 90 includes a first image 90a, a second image 90b, a third image 90c, a fourth image 90d, a fifth image 90e, a sixth image 90f, and a field 90g for displaying information on the specified business day.

[0298] The first image 90a is an image for checking the reservation status of sauna private room 1. The second image 90b is an image for checking the reservation status of sauna private room 2. The third image 90c is an image for checking the reservation status of sauna private room 3. The fourth image 90d is an image for checking the reservation status of sauna private room 4. The fifth image 90e is an image for checking the reservation status of sauna private room 5. The sixth image 90f is an image for checking the reservation status of sauna private room 6.

[0299] Next, the process of generating the reservation confirmation image 90 will be described. Although not shown in the figure, the generating unit 52 first identifies the rental start time stored in the DB41 and the reservation confirmation information including the reservation date information corresponding to the business day specified by the manager or staff X, and generates images 90a to 90g based on the identified information (step S31). Next, the generating unit 52 judges whether or not the DB41 stores the reservation confirmation information including the reservation date information corresponding to the business day specified by the manager or staff X, and if it judges that the reservation confirmation information is stored in the DB41, it specifies the customer information included in the reservation confirmation information (step S33). Next, the generating unit 52 judges whether or not the usage history information is set for the customer corresponding to the customer information identified in S33 (step S35). That is, it judges whether or not the service item stored in the DB41 includes the setting usage history information of the customer corresponding to the customer information identified in S33. Next, if the generation unit 52 determines in S35 that the setting usage history information is included, it determines whether or not this setting usage history information includes information on a customer who needs attention, and if so, it places a sign image indicating a customer who needs attention in the image corresponding to the customer who needs attention among the images 90a to 90g generated in S31, and ends the process of generating the reservation confirmation image 90. In short, if the person who has made the reservation for the sauna private room is a customer who needs attention, this is displayed in the reservation confirmation image 90.

[0300] An example of the reservation confirmation image 90 will be described with reference to Fig. 34 to Fig. 36. Note that in the figures, illustration of the time period after 11:20 a.m. is omitted. In addition, in the figures, the time frame indicated by the checkered pattern indicates the time when the sauna private room is not available for rental to customers.

[0301] FIG. 34 is an example of a reservation confirmation image 90 that is generated when a facility opening time of 7:00 and an interval time frame of 20 minutes (interval time) are stored in DB41, the business day specified by the manager or staff member X is July 10, 2023, and reservation confirmation information including reservation date information for July 10, 2023 has not yet been stored in DB41.

[0302] FIG. 35 is an example of a reservation confirmation image 90 that is generated when the facility opening time of 7:00 and the interval time frame of 20 minutes (interval time) are stored in DB41, the business day specified by the manager or staff member X is July 10, 2023, and reservation confirmation information including reservation date information for July 10, 2023 is stored in DB41.

[0303] Fig. 36 is an explanatory diagram for explaining the first image 90a of Fig. 35. As shown in the figure, the rental time frame of 80 minutes from 7:20 am to 8:40 am in the sauna private room 1 is reserved by "customer XX", and the rental time frame of 100 minutes from 9:20 am to 11:00 am in the sauna private room 1 is reserved by "customer XX". Here, if the set time frame information of the interval time frame of 40 minutes corresponding to the rental time frame of 80 minutes is stored in DB41 (see Fig. 23), as shown in Fig. 36, the interval time frame consecutive to the rental time frame of 80 minutes reserved by "customer XX" is 40 minutes from 8:40 am to 9:20 am. Similarly, assuming that DB41 stores set time slot information of an interval time slot of 20 minutes corresponding to a rental time slot of 100 minutes (see Figure 23), the interval time slot consecutive to the rental time slot of 100 minutes reserved by "Customer △△" is the 20 minutes from 11:00 a.m. to 11:20 a.m., as shown in Figure 36.

[0304] As shown in Fig. 36, the first image 90a includes a star (★). The star is an example of a sign image indicating a customer who needs attention. When set customer information in which the customer attribute "customer who needs attention" is set for "customer △△" is stored in DB41 (see Fig. 29), a star is displayed in the first image 90a to indicate that "customer △△" is a customer who needs attention. Although not shown in the figure, when a star is selected, the set customer information corresponding to the star is displayed so as to be superimposed on the reservation confirmation image 90.

[0305] As shown in Figure 36, the validity period of the PIN for an 80-minute rental time frame reserved by "Customer XX" is 90 minutes, from 7:15 a.m. to 8:45 a.m. The validity period of the PIN for a 100-minute rental time frame reserved by "Customer △△" is 110 minutes, from 9:15 a.m. to 11:05 a.m.

[0306] As described above, in this embodiment, a customer is configured to reserve a sauna private room via a reservation image 60 (reservation selection image 61, price display image 62, reservation status image 63), and since the reservation selection image 61 includes precautions regarding use of the sauna private room, the customer is reminded of the precautions before using the sauna private room, thereby preventing accidents, disputes, etc. that may occur when using the sauna private room.

[0307] In this embodiment, since the rental start times of the sauna rooms are all set to different times, the reservation unit 53 can specify the sauna room to be reserved simply by receiving information on the rental start time from the customer. This can reduce the amount of information transmitted from the customer terminal T4 to the server T5.

[0308] In this embodiment, since the rental start times of the sauna private rooms are all set to different times, it is not necessary to display information about sauna private rooms available to customers in the reservation status image 63, and it is sufficient to display only the rental start times available to customers. This makes it possible to provide customers with a simple reservation status image 63, improving visibility.

[0309] In this embodiment, based on a second reservation request from a customer reserving a rental time slot, the reservation of that rental time slot is confirmed, and various information regarding this confirmed rental time slot (reservation confirmation information including a PIN number, etc.) is provided to the customer three times (immediately after the reservation, the day before the reservation date, and the day of the reservation date), so that the customer will not forget that they have reserved a sauna private room, the date and time of the reservation (rental time slot), or the PIN number to enter the reserved sauna private room.

[0310] In this embodiment, a customer-specific image (customer-specific web page) that can only be viewed by that customer may be provided for each customer, and based on the confirmation of the reservation of a rental time slot, various information regarding the confirmed reservation of the rental time slot (confirmed reservation information including a PIN number, etc.) may be displayed on the customer-specific image corresponding to the customer who reserved that rental time slot.

[0311] In this embodiment, a PIN code for entering the sauna private room corresponding to the rental time slot is generated based on the confirmed reservation of the rental time slot, and the generated PIN code becomes valid from 5 minutes before the rental start time. This allows the customer to enter the sauna private room and finish preparations such as changing clothes before the rental start time, and enjoy the sauna from the rental start time.

[0312] In this embodiment, the PIN number is valid until five minutes after the end of the rental period, so even if a customer has finished using the sauna private room and left the room, they can return to the sauna private room to retrieve something they left behind after the rental period has started.

[0313] In this embodiment, the reservation status image 63 is configured to show the reservation status for one week in calendar format, so that a simple reservation status image 63 can be provided to the customer, and visibility can be improved, compared to a configuration that shows the reservation status for multiple weeks.

[0314] In this embodiment, the customer can select the initial temperature of the sauna area 10 when reserving a sauna private room (at the time of the first reservation request), and the reservation unit 53 controls the stove 10e so that the temperature of the sauna area 10 at the rental start time will be the temperature selected by the customer, thereby providing services according to the customer's preferences.

[0315] In this embodiment, a private room terminal 20 is provided for each sauna private room, and the reservation unit 53 controls the private room terminal 20 to output a specified sound 10 minutes before the end of the rental time (rental end notification time), so that the customer can be notified that the rental end time is approaching.

[0316] In this embodiment, the reservation unit 53 may be configured to control the private room terminal 20 to output a predetermined sound both 10 minutes before the end of the sauna private room rental (rental end notification time) and at the end of the rental.

[0317] In this embodiment, the remote locking device may be controlled to change the state of each private room door from a locked state to an unlocked state based on a request from the manager. More specifically, the control unit 50 transmits a door state change signal to the remote locking device corresponding to the private room door based on receiving a change request from the manager to change the state of the private room door from a locked state to an unlocked state. The remote locking device changes the state of the private room door from a locked state to an unlocked state based on receiving the door state change signal from the control unit 50. In this way, the manager can remotely change the private room door to an unlocked state, so that, for example, an unexpected situation that occurs to a customer in a sauna private room can be dealt with.

[0318] In this embodiment, the setting unit 54 can set the precautions to be displayed on the reservation image 60 in response to a request from an authorized administrator, so that the precautions can be changed appropriately in response to, for example, a deterioration in the usage of sauna private rooms or sauna facilities by customers.

[0319] In this embodiment, the setting unit 54 can set the number of users allowed in the sauna private rooms for each sauna facility in response to a request from an authorized administrator. For example, the number of users can be changed to one person as a measure against infectious diseases caused by viruses, or the maximum number of users can be changed to four people, for example, if the size of the sauna private room is changed.

[0320] In this embodiment, the setting unit 54 can set the business hours of each sauna facility in response to a request from an authorized administrator, so that the administrator can flexibly change and adjust the business hours of the sauna facility depending on, for example, the season, the location of the sauna facility, the business hours of competitors, etc.

[0321] In this embodiment, the setting unit 54 can set multiple types of rental time slots in response to the request of an authorized administrator. For example, by setting a rental time slot during which one complete sauna process, including the sauna step, cooling step, and rest step, can be performed for, for example, four sets, the number of rental time slots that can be selected by the customer can be increased, thereby making it possible to flexibly respond to customer requests.

[0322] In this embodiment, the administrator can set an interval time frame, and the reservation unit 53 is configured to generate multiple lending start times based on the interval time frame, thereby reducing the effort required to generate lending start times.

[0323] In this embodiment, the rental start times are generated so that the rental start times of multiple sauna cubicles are different from each other during the facility's daily business hours, so that the interval time frames (black frames) do not overlap as much as possible, as shown in Fig. 37. This ensures sufficient time for cleaning the sauna cubicles and reduces the burden on staff who clean the sauna cubicles, thereby improving the quality of service.

[0324] In this embodiment, the rental start time is generated so that the interval between the previous and next rental start times is equal to the interval time frame, so that the interval time frames (black frames) do not overlap as much as possible, as shown in Fig. 37. This ensures sufficient time for cleaning the sauna cubicles, and reduces the burden on staff who clean the sauna cubicles.

[0325] If the rental start times for the sauna private rooms were to be the same, the interval time frames (black frames) would overlap, as shown in Figure 38(a), which would increase the burden on staff cleaning the sauna private rooms and reduce the quality of service.

[0326] In this embodiment, the administrator is configured to be able to set only one type of unit time frame, so that the interval time frames (black frames) do not overlap as much as possible, as shown in FIG.

[0327] If multiple types of unit time slots could be set, the interval time slots (black frames) would overlap, as shown in Figure 38(b), which would increase the burden on staff cleaning the sauna rooms and reduce the quality of their service.

[0328] In this embodiment, the generation unit 52 sets the time obtained by adding the interval time (20 minutes) to the facility opening time (for example, 7:00) as the first (initial) rental start time of sauna private room 1 (7:20), and does not rent out the sauna private room to a customer between the facility opening time and the first rental start time (except for entry by memorized number 5 minutes before), so that this time can be used for cleaning the sauna facility and sauna private rooms, etc.

[0329] In this embodiment, multiple types of pricing plans can be set according to the request of an authorized administrator, and conditions for switching between these pricing plans can also be set. This allows the administrator to flexibly change and adjust the fees for the rental time slot depending on, for example, the location of the sauna facility or the fees of competitors.

[0330] In this embodiment, a plurality of types of initial temperatures can be set in response to a request from an authorized administrator, making it possible to flexibly respond to customer requests.

[0331] In this embodiment, a customer's usage history can be set at the request of an authorized administrator, and the set usage history can be shared with staff and the administrator via the reservation confirmation image 90.

[0332] In this embodiment, multiple rental start times are generated in advance and stored in DB41 (Figure 32), and when a reservation request for a sauna private room is received from a customer, the multiple rental start times stored in DB41 are identified and a reservation status image 63 is generated including the identified multiple rental start times.However, this is not limited to the above configuration, and it may be configured to generate multiple rental start times after receiving a reservation request for a sauna private room from a customer, and generate a reservation status image 63 including the generated multiple rental start times.

[0333] Next, a first modified example of this embodiment will be described with reference to FIGS.

[0334] Comparing this embodiment with variant 1, the difference is that in this embodiment, the manager owns all of the sauna cubicles, whereas in variant 1, the manager transfers some of the sauna cubicles to others. The following mainly describes the differences from this embodiment.

[0335] FIG. 39 is an explanatory diagram for explaining the manager and other businesses. As in this embodiment, the manager is the developer of facility X and facility Y. The manager is responsible for all management and operation of the sauna private rooms in both facilities X and Y. As shown in the figure, the manager has transferred sauna private room 1 to another business. In other words, of the ownership, management rights, and operating rights related to sauna private room 1, the manager has transferred only the ownership to the other business. The manager distributes a portion of the profits obtained from the operation of sauna private room 1 to the other business.

[0336] 40 is an explanatory diagram for explaining an overview of Modification 1. The other business operator can view a report image 100 showing the results of the business execution related to the sauna private room 1 (hereinafter, referred to as "private room 1 business results") via the other business operator terminal T6.

[0337] 41 is a schematic diagram showing a configuration of a system SY according to Modification 1. The system SY includes a different carrier terminal T6.

[0338] The other carrier terminal T6 is a communication terminal used by another carrier. The other carrier terminal T6 connects to the server T5 via an ID (account) that identifies the other carrier.

[0339] 42 is a block diagram showing a configuration of a server T5 according to Modification 1. The control unit 50 includes a reporting unit 55. The reporting unit 55 provides a report image 100 to another business operator based on a request to view the private room 1 task result from the other business operator.

[0340] 43 is an example of an image 110 for making a request to the server T5 to view the task results of Private Room 1. The image 110 includes an input field 110a, an input field 110b, an input field 110c, an input field 110d, and an execute button 110e.

[0341] The input field 110a is a field for inputting a sauna facility corresponding to a request to view the results of the private room 1 task. The input field 110b is a field for inputting a sauna private room corresponding to a request to view the results of the private room 1 task. The input field 110c is a field for inputting a start date. The input field 110d is a field for inputting an end date. The execute button 110e is a button for making a request to server T5 to view the results of the private room 1 task.

[0342] In the following description, the period from the start date entered in the input field 110c to the end date entered in the input field 110d is referred to as the "target period."

[0343] In the example shown in Figure 43, another business operator has entered "Facility X" in input field 110a, "Sauna Private Room 1" in input field 110b, "June 1, 2023" in input field 110c, and "June 30, 2023" in input field 110d.

[0344] FIG. 44 is a flowchart showing the process executed in the system SY in response to the selection operation of the execute button 110e (a request to view the results of the task in private room 1).

[0345] As shown in Fig. 44, when the other operator selects the execute button 110e after inputting each piece of information in the input fields 110a to 110d, the other operator terminal T6 transmits each piece of information inputted in the input fields 110a to 110d to the server T5 (S41). When the report unit 55 receives each piece of information inputted in the input fields 110a to 110d (S43), it identifies reservation confirmation information including all of the pieces of information received in S43 from among the reservation confirmation information (Fig. 16) stored in the DB41 (S45), generates a report image 100 based on the reservation confirmation information identified in S45 (S47), and provides the generated report image 100 to the other operator (S49). When the other operator terminal T6 receives the report image 100 provided in S49, it displays the report image 100 in the display area of ​​the other operator terminal T6 (S51).

[0346] A specific example of a process for generating the report image 100 will be described with reference to FIGS.

[0347] As shown in FIG. 43, suppose that another business operator enters “Facility X” into input field 110a, “Sauna Private Room 1” into input field 110b, “June 1, 2023” into input field 110c, and “June 30, 2023” into input field 110d, and then selects and operates execute button 110e (S41).

[0348] Then, the server T5 receives each piece of information of "facility X, sauna private room 1, June 1, 2023, June 30, 2023" (S43), and the report unit 55 identifies reservation confirmation information including all the information received by the server T5 from among the reservation confirmation information stored in the DB41 (S45). Specifically, the reservation confirmation information including all of the information of facility X, information of sauna private room 1, and information from June 1, 2023 to June 30, 2023 (target period) is identified.

[0349] Fig. 45 is a schematic diagram showing reservation confirmation information in table format, including information on facility X, information on sauna private room 1, and all information for the target period from June 1, 2023 to June 30, 2023. Note that the table shown in Fig. 45 shows only representative information (e.g., customer name, etc.), and other information is omitted from the illustration.

[0350] Figure 45(a) is a table (hereinafter referred to as "Private Room 1 Reservation TB") that shows the confirmed reservation information identified by the reporting unit 55 in S45, which has been maintained by the reservation maker (customer) without being canceled.

[0351] For example, as shown in Figure 45(a), a reservation for sauna private room 1 has been confirmed for 9:05 on June 1, 2023, and the reservation details are as follows: customer name information is "XX", customer gender information is "male", customer age information is "25 years old", the number of people using sauna private room 1 is "1 person", the rental time frame for sauna private room 1 is "80 minutes", and the initial temperature of sauna area 10 related to sauna private room 1 is "100 degrees".

[0352] FIG. 45(b) is a table (hereinafter referred to as "Private Room 1 Cancellation TB") showing the confirmed reservation information identified by the reporting unit 55 in S45, in which the reservation was canceled by the person making the reservation (customer).

[0353] For example, as shown in Figure 45(b), a reservation for sauna private room 1 is confirmed for 18:20 on June 25, 2023, but the reservation is later canceled by the reservation holder, and the canceled reservation details are as follows: customer name information is "〇△", customer gender information is "male", customer age information is "40 years old", the number of people using sauna private room 1 is "1 person", the rental time frame for sauna private room 1 is "80 minutes", and the initial temperature of sauna private room 1 is "100 degrees".

[0354] FIG. 45 is an example of a report image 100 that is generated when the reporting unit 55 identifies confirmed reservation information including the information of "Facility X, Sauna Private Room 1, June 1, 2023, June 30, 2023" in S47.

[0355] As shown in Fig. 46, the report image 100 includes the sales target for sauna private room 1 during the target period, the actual sales for sauna private room 1 during the target period, the sales achievement rate for sauna private room 1 during the target period (actual sales against the sales target), the revenue for sauna private room 1 during the target period, statistics on the number of rental time slots selected by customers who used sauna private room 1 during the target period, statistics on the ages of customers who used sauna private room 1 during the target period, and the repeat rate of customers who used sauna private room 1 during the target period. Note that detailed illustration of the actual sales for sauna private room 1 and the revenue for sauna private room 1 is omitted in Fig. 46.

[0356] As described above, in variant example 1, only the ownership of sauna private room 1 is transferred from the manager to the other business operator, and the manager retains the management and operation rights of sauna private room 1. Therefore, the manager can continue to manage sauna private room 1 (for example, setting a price plan for sauna private room 1 and taking measures to increase the utilization rate of sauna private room 1, etc.) and operate sauna private room 1 (for example, cleaning sauna private room 1 and managing staff, etc.).

[0357] In addition, in variant example 1, the manager can receive compensation for transferring ownership of the sauna private room 1 to another business operator, and can use the compensation obtained to cover the development costs of the sauna facility, thereby reducing the financial burden and allowing resources to be invested in the development of new sauna facilities.

[0358] In addition, in the first variant, other businesses can become owners of sauna private rooms without having the know-how of managing and operating sauna facilities, and can receive a portion of the revenue from the sauna private rooms they own from the manager.

[0359] If the manager were to transfer not only the ownership of the sauna cubicles but also the management and / or operation rights to the sauna cubicles to another business operator, the management and / or operation of the transferred sauna cubicles and the other sauna cubicles would belong to different parties. In that case, for example, it would be necessary to assign a dedicated staff member to each sauna cubicle to clean the sauna cubicles, or to set up a reservation method for each sauna cubicle, or to advertise and promote each sauna cubicle. As a result, the management and operation of the sauna cubicles (sauna facilities) would become extremely inefficient, and the quality of the service of renting sauna cubicles to customers would decrease. In this regard, in the first modified example, only the ownership of the sauna cubicle 1 is transferred to another party, and the management and operation rights of the sauna cubicle 1 are reserved by the manager, so that the manager can manage and operate the sauna facility collectively, thereby solving the above-mentioned problems.

[0360] In variant example 1, upon receiving a request from another business operator to view the results of private room 1 operations, the reservation confirmation information stored in DB41 is identified, and based on the identified reservation confirmation information, a report image 100 is provided to the other business operator, thereby eliminating the effort required for the administrator to create the report image 100.

[0361] In variant example 1, the start and end dates can be specified for each day on image 110, so that the sales performance of sauna private rooms for the target period specified by the start and end dates can be provided to the operator for each day.

[0362] Next, a second modified example of this embodiment will be described with reference to FIGS.

[0363] Modification 2 is similar to Modification 1 in that only the ownership of the sauna private room out of the management rights, operation rights, and ownership rights can be separated and transferred, but it differs in that a special privilege is granted to the person who acquires the ownership of the sauna private room (hereinafter referred to as the "assignee"). The following mainly describes the differences from this embodiment and Modification 1.

[0364] 47 is a block diagram showing the configuration of a server T5 according to Modification 2. As shown in the figure, the control unit 50 includes a transfer registration unit 56 and a benefit granting unit 57.

[0365] When the transfer registration unit 56 receives a request from the manager to transfer ownership of the sauna private room (hereinafter referred to as an “ownership transfer request”), the transfer registration unit 56 stores in the DB 41 information corresponding to the ownership transfer request (for example, information on the transferee).

[0366] 48 is an image 120 showing an example of an ownership transfer request by an administrator. The image 120 includes an input field 120a, an input field 120b, an input field 120c, and a setting button 120d.

[0367] The input field 120a is a field for inputting the sauna facility corresponding to the ownership transfer request. The input field 120b is a field for inputting the sauna cubicle corresponding to the ownership transfer request. The input field 120c is a field for inputting the name or title of the person to whom the ownership of the sauna cubicle identified in the input field 120a and the input field 120a is to be transferred. The setting button 120d is a button for making an ownership transfer request to the server T5.

[0368] FIG. 48 shows an example in which the manager is requesting that the ownership of sauna cubicle 1, among sauna cubicles 1 to 6 located in facility X, be transferred to another business operator.

[0369] Fig. 49 is a schematic diagram showing an example of a table for registering (storing) information related to ownership of sauna cubicles (hereinafter referred to as the "ownership table"). As shown in the figure, the ownership table is composed of information on the sauna facility, information on the sauna cubicles, and information on the person who has the ownership. The ownership table is stored in DB41.

[0370] In Fig. 49(a), for example, there is correspondence between facility X, sauna private room 1, and the manager. This figure shows an example in which ownership of sauna private rooms 1 to 6 all belong to the manager.

[0371] In Fig. 49(b), for example, facility X corresponds to sauna private room 1 and another business. This figure shows an example in which the ownership of sauna private room 1 belongs to another business, and the ownership of sauna private rooms 2 to 6 belongs to the manager.

[0372] When the transfer registration unit 56 registers information corresponding to the ownership transfer request in the ownership table, the privilege granting unit 57 grants a privilege to a recipient (for example, another business shown in FIG. 46) corresponding to this ownership transfer request.

[0373] In this embodiment, a person who acquires ownership of a sauna private room (transferee) is granted the privilege of being able to use the sauna private room free of charge a specified number of times.

[0374] 50 is a diagram showing an example of a table for registering (storing) information on benefits given to transferees (hereinafter referred to as a "benefit table"). The benefit table is stored in the DB 41.

[0375] As shown in FIG. 50, the benefit table is made up of information on the owner, information on the sauna facility, information on the sauna private room, information on the benefit code (details will be described later), and information on the number of benefits.

[0376] FIG. 50 is an example of a table that stores information on benefits given to another business that has acquired ownership of the sauna private room 1 related to facility X.

[0377] In the example of Figure 50(a), there is correspondence between another business, facility X, sauna private room 1, privilege code "1234abc", and the number of privileges "2". This figure is an example of a table that stores information on a privilege that allows another business (transferee) to use sauna private room 1 free of charge only two times.

[0378] In the example of Figure 50(b), there is correspondence between another business, facility X, sauna private room 1, privilege code "1234abc", and the number of privileges "1". This figure is an example of a table that stores information on a privilege that allows another business (transferee) to use sauna private room 1 free of charge only once.

[0379] FIG. 51 is a flowchart showing the process executed in the system SY when the server T5 accepts a request for transfer of ownership.

[0380] As shown in FIG. 51, when the server T5 receives an ownership transfer request from an administrator (S70), it executes a transfer registration process (S80) and then executes a benefit granting process (S90).

[0381] FIG. 52 is a flowchart showing the transfer registration process (S80).

[0382] (S81) The transfer registration unit 56 refers to the ownership right table and identifies the information on the sauna private room corresponding to the ownership right transfer request received in S70.

[0383] (S83) The transfer registration unit 56 clears the ownership information corresponding to the sauna private room information identified in S81, and moves the process to S85.

[0384] (S85) The transfer registration unit 56 links the information of the sauna private room identified in S81 with the information of the transferee corresponding to the ownership transfer request received in S70, registers them in the ownership table, and terminates the transfer registration process.

[0385] FIG. 53 is a flowchart showing the bonus awarding process.

[0386] The bonus granting unit 57 first generates a bonus code (S91), then links information about the bonus code generated in S91 with information about the sauna facility corresponding to the ownership transfer request received in S70, information about the sauna private room corresponding to the ownership transfer request received in S70, information about the transferee corresponding to the ownership transfer request received in S70, and information about the number of bonuses, and stores them in a bonus table (S93), and sends the generated bonus code to the email address of the transferee corresponding to the ownership transfer request received in S70 (S95), and terminates the bonus granting process.

[0387] A specific example of the process of granting a privilege to a recipient will be described with reference to FIGS.

[0388] With the ownership rights table shown in Fig. 49(a) stored in DB41, an ownership rights transfer request shown in Fig. 48 was made from the manager. In this ownership rights transfer request, the manager is requesting that the ownership rights of the sauna cubicle 1 related to facility X be transferred to another business. For this reason, in the transfer registration process (S80), the transfer registration unit 56 refers to the ownership rights table shown in Fig. 49(a) in S81 to identify information on the sauna cubicle 1, clears the ownership rights information (manager) corresponding to the sauna cubicle 1 identified in S81 in S83, and links the sauna cubicle 1 identified in S81 with the other business identified in S70 and registers them in the ownership rights table in S85 as shown in Fig. 49(b), and ends the transfer registration process. Thereafter, in the bonus granting process, the bonus granting unit 57 generates a bonus code "1234abc" in S91, and in S93, as shown in FIG. 50(a), links the information of the bonus code "1234abc" with the information of facility X, the information of sauna private room 1, the information of the other business (transferee), and the information of the number of bonuses "2" and registers them in the bonus table, and in S95, sends the generated bonus code to the email address of the other business, and terminates the bonus granting process.

[0389] A specific example of reserving a private sauna room using a privilege code will be described with reference to Figures 50, 54 and 55.

[0390] Fig. 54 is a diagram showing an example of a reservation selection image 61 according to Modification Example 2. The reservation selection image 61 in the figure differs from the reservation selection image 61 in Fig. 11 according to this embodiment in that it includes an input field 61g for inputting a privilege code.

[0391] The generation unit 52 generates a price presentation image 62 and a reservation status image 63 shown in Figure 56 based on the selection of the facility, rental time frame, number of users, and initial temperature on the reservation selection image 61 shown in Figure 54, and the entry of a bonus code in the input field 61g.

[0392] 55 is a diagram showing an example of a reservation selection image 61 according to Modification 2. As shown in the figure, in this specific example, facility X, rental time frame of 80 minutes, number of users 1, and initial temperature 80 degrees are selected, and 1234abc is entered in input field 61g.

[0393] 56(a) is a diagram showing an example of a fee display image 62 according to Modification Example 2. As shown in the figure, the fee display image 62 includes information that the fee (rental fee) for using a private sauna room is 0 yen.

[0394] When generating the price presentation image 62 shown in Figure 56 (a), the generation unit 52 refers to the bonus table stored in DB41 to identify a bonus code that matches the bonus code entered in the input field 61g, and if the number of bonuses corresponding to this identified bonus code is 1 or more, generates a price presentation image 62 including information that the fee for using the sauna private room is 0 yen.

[0395] In this specific example, it is assumed that the bonus code that matches 1234abc entered in the input field 61g is identified by referring to the bonus table in Fig. 50(a). In this case, as shown in the figure, the number of bonuses corresponding to the identified bonus code is 2, so a fee display image 62 (Fig. 56(a)) is generated that includes information that the fee for using the sauna private room is 0 yen.

[0396] Compared to the reservation status image 63 in Figure 13 relating to this embodiment, the reservation status image 63 in Figure 56 (b) differs in that it only includes the reservation status of the sauna private room corresponding to the privilege code, and does not include the reservation status of sauna private rooms other than the sauna private room corresponding to the privilege code.

[0397] When generating the reservation status image 63 shown in Figure 56 (b), the generation unit 52 refers to the bonus table stored in DB41, identifies the sauna private room corresponding to the bonus code entered in the input field 61g, and generates a reservation status image 63 that includes only the reservation status of the identified sauna private room.

[0398] In this specific example, by referring to the bonus table in Figure 50(a), the sauna private room 1 corresponding to 1234abc entered in input field 61g is identified, and a reservation status image 63 (Figure 56(b)) is generated that includes only the reservation status of this identified sauna private room 1.

[0399] When the reservation unit 53 confirms the reservation of a sauna private room using a privilege code, the privilege granting unit 57 refers to the privilege table to identify information on the number of privileges corresponding to the reserved sauna private room, and subtracts 1 from the identified information on the number of privileges.

[0400] In this specific example, by using 1234abc to reserve sauna private room 1, the system references the privilege table in Fig. 50(a) to identify the number of privileges "2" corresponding to the reserved sauna private room 1, and subtracts "1" from this "2." Fig. 50(b) shows the privilege table after the number of privileges has been subtracted from "2" to "1."

[0401] As described above, in the second modification, a special benefit is given to the person (transferee) who acquires ownership of the sauna private room, which can promote sales of the sauna private rooms.

[0402] In the second modified example, a person who has acquired ownership of the sauna private room (transferee) is granted the privilege of using the sauna private room free of charge limited to two times, but this is not the only possible configuration. For example, a specific number of times may be set at the request of the manager. Specifically, a request to change or set the number of times of the privilege, such as a request to change the number of times of the privilege from two times to three times or a request to change the number of times of the privilege from two times to one time, may be made to the setting unit 54, and the setting unit 54 may set the specific number of times corresponding to this request. In this way, the manager who is responsible for the management and operation of the sauna private room 1 can change the number of times of the privilege in consideration of the profit situation of the sauna private room 1.

[0403] In the second modification, the transferee can use the privilege code to use the sauna cubicle owned by the transferee himself / herself, but can also transfer the privilege code to another person so that the other person can use the sauna cubicle. In this way, the privilege code can be used to help other people understand the functions and benefits of the sauna cubicle, and more people can become aware of the sauna cubicle.

[0404] In this embodiment, six sauna cubicles 1 to 6 are arranged in the facility X, and one rental time slot corresponds to one private room, for example, the rental time slot starting from 7:20 corresponds to sauna cubicle 1, and the rental time slot starting from 7:40 corresponds to sauna cubicle 2. However, this configuration is not limited to this, and as a third modified example, seven sauna cubicles may be arranged in the facility X, and two rental time slots starting from 7:20, for example, one rental time slot corresponds to sauna cubicle 1, and the other rental time slot corresponds to sauna cubicle 2. By configuring in this way, it is possible to provide multiple sauna cubicles that can start renting out to customers at the same time (for example, 7:20), so that it is possible to meet the needs of customers, such as a group of customers (for example, six customers) consisting of many acquaintances and friends splitting into multiple different sauna cubicles (for example, the first sauna cubicle and the second sauna cubicle) and starting to use those sauna cubicles at the same time. Also, for example, by providing multiple rental time slots during the time period when the sauna private rooms are used frequently, the profits can be increased. In either case, in this embodiment, the rental time slots can be changed according to the request of an authorized manager, so that a system SY can be provided that can flexibly respond to the customer's requests and the usage rate of the sauna private rooms. Even if one rental time slot is configured to correspond to two private rooms as in the third modification, the reservation unit 53 can specify two sauna private rooms corresponding to one rental start time (rental time slot) from the information of the specified one rental start time at the time of a second reservation request from a customer specifying this rental start time. If both sauna private rooms of the specified two sauna private rooms have not yet been reserved, the reservation of one of the sauna private rooms is confirmed, and if one sauna private room of the specified two sauna private rooms has not yet been reserved, the reservation of this one sauna private room is confirmed. As in this embodiment, the reservation of the sauna private room can be confirmed only with the information of the rental start time specified by the customer at the time of reservation (at the time of the second reservation request).For this reason, in variant example 3 as well, as in the present embodiment, there is no need to display information about the sauna private rooms available to the customer in the reservation status image 63; it is sufficient to display only the rental start time available to the customer, and a simple reservation status image 63 can be provided to the customer. [Explanation of symbols]

[0405] X Facility 1 Private sauna room 2 Sauna private room 3 Sauna private room 4 Sauna private room 5 Sauna private room 6 Sauna private room T1 Administrator terminal T2 Customer Terminal T5 Server SY System NW Network 40 Storage section 51 Providing Department 52 Generation part 54 Setting section

Claims

1. An information processing device that supports a service of renting out sauna private rooms to customers, a setting unit that sets a rental time frame for renting the sauna private room to a customer, an interval time frame consecutive to the rental time frame, and a unit time frame formed by combining the rental time frame and the interval time frame, based on a request to set the rental time frame, the interval time frame, and the unit time frame that have been received; The setting unit is When multiple types of lending time frames and multiple types of interval time frames are set, one type of unit time frame is set that is derived from the multiple types of lending time frames and the multiple types of interval time frames to be set.

23. An information processing apparatus comprising:

2. A generating unit that generates a rental start time of the sauna private room, The generation unit is Generate a rental start time for each of the sauna cubicles so that the rental start times of each of the sauna cubicles are different from each other within one day of business hours of a facility having the sauna cubicles, and the interval between the rental start times is a time equivalent to the interval time frame set by the setting unit.

2. The information processing apparatus according to claim 1,

3. An administrator terminal used by an administrator who manages a facility equipped with multiple sauna private rooms; A customer terminal used by a customer who uses the sauna private room; an information processing device connected to the manager terminal and the customer terminal via a network and configured to receive requests from the manager and the customer; Including, A support system for supporting a service of renting out the sauna private room to the customer, The information processing device includes: A setting unit that sets a rental time frame for renting out the sauna private room, an interval time frame consecutive to the rental time frame, and a unit time frame formed by combining the rental time frame and the interval time frame based on a request from the manager; A provision unit that provides the rental time frame set by the setting unit to the customer based on a request for reservation of the sauna private room from the customer; Equipped with The setting unit is It is possible to set a plurality of types of the lending time frames and a plurality of types of the interval time frames that are determined by the manager, When the plurality of types of lending time frames and the plurality of types of interval time frames are set, one type of unit time frame is set that is derived from the lending time frames and the interval time frames to be set. A support system comprising:

4. An administrator terminal used by an administrator who manages a facility equipped with multiple sauna private rooms; A customer terminal used by a customer who uses the sauna private room; an information processing device connected to the manager terminal and the customer terminal via a network and configured to receive requests from the manager and the customer; Including, A support system for supporting a service of renting out the sauna private room to the customer, The information processing device includes: a setting unit that sets the rental time frame, the interval time frame, and the unit time frame based on a request received from the manager to set a rental time frame for renting out the sauna private room, an interval time frame subsequent to the rental time frame, and a unit time frame formed by combining the rental time frame and the interval time frame; A generation unit that generates a rental start time for each of the plurality of sauna cubicles such that the rental start times for each of the plurality of sauna cubicles are different from each other within a one-day business hour of the facility; A provision unit that provides the rental time frame set by the setting unit and the rental start time generated by the generation unit to the customer based on a request for reservation of the sauna private room from the customer; An assistance system comprising:

Images