Information processing apparatus, method and program

JP2025027498APending Publication Date: 2025-02-28RECRUIT
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Application Number
JP2023132265
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2023-08-15
Publication Date
2025-02-28

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【0007】 本発明によれば、宿泊施設の経営に関するデータ分析結果を宿泊事業者等に提示することが可能となる。

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Abstract

To provide an information processing apparatus or the like, capable of presenting results of analyzing data on the management of an accommodation facility to an accommodation business operator or the like.SOLUTION: An information processing apparatus comprises a display unit capable of displaying a screen including a graph indicating indices in a predetermined period on the management of an accommodation facility. The display unit further displays, on the screen, operation means for selecting a part of the predetermined period. The display unit displays, when a specific period in the predetermined period is selected by the operation means, a graph obtained by converting values of indices from values for the predetermined period to values for the specific period.SELECTED DRAWING: Figure 4
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Description

[Technical field]

[0001] The present invention relates to an information processing device, method, and program. [Background technology]

[0002] Conventionally, there has been known a reservation system that sets multiple plans for accommodation facilities and sells the multiple plans to users. Since revenues vary greatly depending on which plans the accommodation facilities allocate their room inventory to, a lodging reservation system has been proposed that can allocate rooms to an appropriate plan depending on the room inventory situation (for example, see Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2013-30107 A Summary of the Invention [Problem to be solved by the invention]

[0004] In order to expand the profits of the accommodation business, it is important to collect and analyze data such as sales, room rates, inventory, occupancy rates, and reservation channels (telephone reservations, hotel reservation sites, travel agencies, etc.), and manage based on multiple indicators. However, it is often difficult for accommodation business operators to collect and analyze data while performing daily accommodation-related tasks. Moreover, in recent years, data has become more complicated and cumbersome due to the diversification of reservation channels, and the effort and time required for analysis is also increasing.

[0005] The present invention has been made in consideration of the circumstances described above, and aims to provide an information processing device, method, and program that can present data analysis results regarding the management of accommodation facilities to accommodation providers, etc. [Means for solving the problem]

[0006] The information processing device of the present disclosure includes a display unit capable of displaying a screen including a graph showing an indicator related to the management of an accommodation facility for a specified period of time, the display unit further displays on the screen an operation means for selecting a portion of the specified period, and when a specific period of the specified period is selected by the operation means, the display unit displays a graph in which the value of the indicator is converted from a value related to the specified period to a value related to the specific period. Effect of the Invention

[0007] According to the present invention, it is possible to present the results of data analysis regarding the management of accommodation facilities to accommodation businesses, etc. [Brief description of the drawings]

[0008] [Figure 1] 1 is a diagram illustrating a configuration of an information processing system according to an embodiment. [Diagram 2] FIG. 2 is a block diagram illustrating a physical configuration of an accommodation facility terminal (information processing device). [Diagram 3] FIG. 2 is a block diagram showing main functions of the data management server. [Figure 4] 4 is a flowchart showing an operation of the information processing system according to the embodiment. [Diagram 5] FIG. 13 is a diagram illustrating an example of a top screen of an achievement dashboard. [Figure 6] FIG. 13 is a diagram illustrating an example of a monthly dashboard screen. [Figure 7] FIG. 13 is an enlarged view of the display area of ​​the monthly bar graph. [Figure 8] FIG. 13 is a diagram illustrating a graph display using a monthly filter. [Figure 9] FIG. 13 is a diagram illustrating a daily dashboard screen. [Figure 10] FIG. 13 is an enlarged view of the display area of ​​the daily bar graph. [Figure 11] FIG. 13 is a diagram illustrating a graph display using a daily filter. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings. Note that the same elements are given the same reference numerals and duplicated explanations will be omitted.

[0010] [Outline of information processing system] 1 is a diagram showing a configuration of an information processing system 1 according to an embodiment of the present invention. The information processing system (hereinafter also referred to as "this system") 1 is a system for supporting users such as accommodation businesses that operate accommodation facilities, and includes an accommodation facility terminal (information processing device) 2, an accommodation site server 3, and a data management server 4.

[0011] The accommodation terminal 2, the accommodation site server 3, and the data management server 4 are connected via a communication network N. The number of accommodation terminals 2, etc. is not particularly limited. For example, the accommodation terminal 2 may be installed in each of a plurality of accommodation facilities (stores) operated by the same accommodation business operator, or may be installed in a plurality of accommodation facilities operated by a plurality of accommodation business operators. Of course, a plurality of accommodation terminals 2 may be installed in one accommodation facility. Also, the accommodation site server 3 may be provided for each accommodation site, or may be provided for each business operator operating an accommodation site.

[0012] The communication network N includes a communication network capable of transmitting and receiving information between the accommodation facility terminal 2, the accommodation site server 3, and the data management server 4. The communication network N may be, for example, the Internet, a LAN, a dedicated line, a telephone line, an in-house network, a mobile communication network, Bluetooth (registered trademark), WiFi (Wireless Fidelity), other communication lines, or a combination thereof, regardless of whether it is wired or wireless.

[0013] The accommodation facility terminal 2 is configured, for example, by a personal computer (PC) or a notebook PC, and is provided with software, a browser, and the like required to use the present system 1.

[0014] 2 is a block diagram illustrating a physical configuration of the accommodation facility terminal (information processing device) 2. The accommodation facility terminal 2 includes, as a physical configuration, a processor 21, a communication interface 22, a storage device 23, an input device 24, and a display device 25, for example.

[0015] The processor 21 is, for example, a processor such as a CPU (Central Processing Unit), etc. The processor 21 functions as a control unit that realizes various functions of the accommodation facility terminal 2 by executing a program 231 stored in the storage device 23.

[0016] The communication interface 22 connects the accommodation facility terminal 2 to the network N and functions as a communication unit for communicating with other terminals and devices on the network N.

[0017] The storage device 23 is, for example, a computer-readable recording medium such as a disk drive or a semiconductor memory. The storage device 23 functions as, for example, a storage unit that stores a program 231 for implementing various functions of the accommodation facility terminal 2 and various data used by the program 231.

[0018] The input device 24 functions as an input unit that accepts input from an operator. As the input device 24, for example, a touch panel, a pen tablet, a keyboard, a mouse, a microphone, etc. can be used.

[0019] The display device 25 functions as a display unit that displays images, screens, etc. As the display device 25, for example, an organic EL display, a liquid crystal display, etc. can be used.

[0020] The accommodation facility terminal 2 operates software, a browser, etc., according to instructions from, for example, a person in charge of the accommodation facility, thereby enjoying various services provided by the present system 1. To explain by way of example, the accommodation facility terminal 2 is capable of transmitting sales data representing the sales situation input by a person in charge of the accommodation facility (e.g., a manager, etc.), reservation data representing the reservation situation of rooms, etc., to the data management server 4, and displaying on the display various information relating to the management of the accommodation facility provided by the data management server 4 (e.g., a dashboard showing the management situation of the accommodation facility). The software may be configured to be installed in the accommodation facility terminal 2, or may be configured such that some or all of the functions of the software are provided from the data management server 4, etc., via a communication network N (so-called SaaS (Software as a Service), etc.).

[0021] The accommodation site server 3 is a general-purpose computer that maintains and manages a site related to accommodations (hereinafter, also referred to as "accommodation site" or "this site"). Each accommodation site server 3 may be composed of one computer, or may be composed of multiple computers distributed on a communication network. The accommodation site server 3 is equipped with software, a browser, etc. necessary for using this system 1. By operating the software, browser, etc., the accommodation site server 3 posts the facility detailed setting information provided from each accommodation terminal 2 on this site, accepts reservations for each accommodation, etc., and transmits reservation information to the accommodation terminal 2. The facility detailed setting information includes the number of guest rooms provided by each accommodation facility on this site, the room type, the accommodation price of each room posted on this site (posted price data), etc. In addition, the facility detailed setting information may include information such as guest room facilities, options, children's fees, and individual fees during busy periods and seasons.

[0022] The data management server 4 is a system that supports the management of management information for each accommodation facility, and is composed of a general-purpose computer. That is, the data management server 4 is equipped with, as hardware, a CPU, memories such as ROM and RAM, storage devices such as hard disk drives, input interfaces, output interfaces, communication interfaces, and buses connecting these. The data management server 4 realizes the various functions described below by the CPU executing programs stored in the ROM or the like. The data management server 4 does not need to be composed of a single computer, but may be composed of multiple computers and storage devices distributed over the communication network N.

[0023] Fig. 3 is a block diagram showing the main functions of the data management server 4. As shown in Fig. 3, the functional modules of the data management server 4 include an account management unit 401, an acquisition unit 402, a counting unit 403, a reception unit 404, and a display control unit 405. In addition, the storage device stores various databases of reservation data 406, route data 407, target data 408, room data 409, and counted data 410 for each accommodation facility.

[0024] The account management unit 401 manages the accounts of each user who uses the data management server 4 (for example, a unique ID and password given to a person in charge of an accommodation facility) and accepts logins using each account.

[0025] The acquiring unit 402 acquires, from each accommodation facility terminal 2, sales data indicating the sales situation, reservation data indicating the reservation situation of rooms, target data indicating numerical targets for sales, etc., and the like.

[0026] The aggregation unit 403 aggregates various data acquired by the acquisition unit 402 for each predetermined period, and calculates a number of indicators related to the management of the accommodation facility. The indicators include total sales, room charge sales, food sales, occupancy rate, number of rooms sold, number of people available, average daily rate (ADR), revenue per available room (RevPAR), average number of people per room (DOR), breakfast eating rate, number of people having breakfast, etc. The aggregation unit 403 may also aggregate these indicators by specific element. For example, the aggregation unit 403 may aggregate the number of rooms sold, ADR, and DOR by reservation route, room type, day of the week, and reservation route and room type, respectively. The data aggregated by the aggregation unit 403 is stored in the database of aggregated data 410.

[0027] Here, the reservation route refers to the route used by the guest when reserving an accommodation facility, and includes various accommodation sites, travel agencies, the accommodation facility's (company's) homepage, direct reservations by telephone or email, etc. Additionally, the room type refers to the type of room, such as single room, double room, non-smoking, smoking, etc., and can be set independently for each accommodation facility.

[0028] The reception unit 404 receives various instructions (designations) for the data management server 4 from each accommodation facility terminal 2.

[0029] The display control unit 405 causes the accommodation facility terminal 2 to display various information related to the management of the accommodation facility in response to an instruction from the user received by the reception unit 404. For example, the display control unit 405 causes the accommodation facility terminal 2 to display a top screen of a dashboard showing the management status, and a monthly dashboard screen or a daily dashboard screen transitioning from the top screen. The display control unit 405 may also execute display control to cause the accommodation facility terminal 2 to display a screen including a graph showing an indicator for a predetermined period related to the management of the accommodation facility, and to further display on the screen an operator (operation means) for switching the indicator of the graph, and when the indicator is switched by the operation means, to change the graph being displayed on the screen to a graph showing the switched indicator. Alternatively, the display control unit 405 may execute display control to cause the accommodation facility terminal 2 to display a screen including a graph showing an index for a predetermined period (e.g., one year or one month) related to the management of the accommodation facility, and further cause the screen to display an operation means for selecting a part of the predetermined period (e.g., one month or one day), and when a specific period of the predetermined period is selected by the operation means, to display a graph in which the index value is converted from the value related to the predetermined period to the value related to the specific period. The operation means may be, for example, a pull-down menu, but is not limited thereto.

[0030] The database of reservation data 406 stores data indicating the reservation status of each accommodation facility, specifically, data such as the reservation date, number of people, price, identification information indicating the room type (e.g., room type code), identification information indicating the reservation route (e.g., reservation route code), etc. These data are transmitted from each accommodation facility terminal 2 at any time.

[0031] The database of route data 407 stores master data that links reservation routes, such as various accommodation sites, travel agencies, company homepages, direct reservations, etc., with identification information. This master data may be created for each accommodation facility, or may be common among users of the present system 1.

[0032] The database of target data 408 stores target values ​​for each accommodation facility, such as sales, occupancy rate, number of rooms available, and room rate. These data are transmitted from each accommodation facility terminal 2 at any time.

[0033] The database of room data 409 stores master data for each accommodation facility that links the room type, such as single room, double room, non-smoking, smoking, layout, capacity, and whether or not the room can be changed, with identification information. This master data is created based on information sent from each accommodation facility terminal 2 when the use of the system 1 is started, and is updated whenever a change occurs.

[0034] The database of aggregated data 410 stores the data aggregated by the aggregation unit 403 for each accommodation facility.

[0035] [Operation of information processing system] FIG. 4 is a flowchart showing the operation of the information processing system according to this embodiment. The data management server 4 acquires monthly data and daily data relating to sales and reservation status from the accommodation facility terminal 2 (step S100) and compiles the data (step S101). The compiled data is stored in a database.

[0036] When the data management server 4 receives a login request from the accommodation facility terminal 2 (step S102), it transmits a performance dashboard showing the business status of the accommodation provider who is the user of the logged-in accommodation facility terminal 2 to the accommodation facility terminal 2 for display (step S103).

[0037] Fig. 5 is a diagram illustrating an example of the top screen of the performance dashboard. As shown in Fig. 5, the top screen A1 is provided with thumbnails a11, a12, and a13 for transitioning to a specific screen. The thumbnail a11 is for transitioning to an all-store performance screen of the accommodation business. The thumbnail a12 is for transitioning to a monthly dashboard screen. The thumbnail a13 is for transitioning to a daily dashboard screen.

[0038] The top screen A1 may also display graphs a14 showing all-store performance, monthly performance, and daily performance, graph a15 showing a booking curve, graph a16 showing specific indicators related to a specified reservation route, etc. Here, a booking curve is a graph showing the transition of the number of room reservations in a specified period leading up to the day of stay (specific date). The vertical axis of the booking curve shows the number of rooms available for sale (or occupancy rate), and the horizontal axis shows the number of days remaining until the day of stay (lead time). The data management server 4 can create such a booking curve based on the reservation data acquired in step S101.

[0039] When the accommodation facility terminal 2 detects a predetermined operation (for example, a tap operation or a click operation; the same applies below) on the thumbnails a11, a12, and a13 by the input device 24 (see FIG. 2), it transmits an instruction to the data management server 4 to display a screen corresponding to the operation.

[0040] When the data management server 4 receives an instruction to display the monthly dashboard screen (step S104: Yes), it transmits the monthly dashboard screen to the accommodation facility terminal 2 to display it (step S105). Fig. 6 is a diagram showing an example of the monthly dashboard screen. The monthly dashboard screen A2 is a screen in which the tab a22 of the monthly performance screen is open among the tab a21 of the all-store performance screen, the tab a22 of the monthly performance screen, and the tab a23 of the daily performance screen.

[0041] The monthly dashboard screen A2 has a year selection field a24 for selecting the period for which the results are to be displayed, and a store selection field a25 for selecting the store for which the results are to be displayed. The year and store can be selected, for example, by a pull-down menu. For example, the monthly dashboard screen A2 shown in FIG. 6 shows the results of "AAA Hotel aa" in "2023 fiscal year."

[0042] The monthly dashboard screen A2 also includes a monthly bar graph display area a26, a monthly performance table display area a27, and an element-specific graph display area a28. The monthly bar graph shown in the display area a26 displays a specific indicator for a predetermined period (for example, the year 2023) related to the management of the accommodation facility on a monthly basis. As described later, the indicators of the monthly bar graph can be switched by the user.

[0043] The monthly performance table shown in the display area a27 displays a number of indicators (for example, sales, room charge sales, . . . , number of people having breakfast) for the relevant fiscal year as numerical values ​​for each month.

[0044] In the display area a28, a number of graphs are displayed showing indicators for a given period of time related to the management of the accommodation facility. These graphs are obtained by tallying up various indicators by element. As specific examples, FIG. 6 shows a graph a29 showing the number of rooms sold, ADR, and DOR by reservation channel, a graph a30 showing the number of rooms sold, ADR, and DOR by room type, a graph a31 showing the number of rooms sold, ADR, and DOR by day of the week, and a graph a32 showing the number of rooms sold, ADR, and DOR by reservation channel and room type. In the initial state, these graphs a29 to a32 are set to show the total values ​​for one year.

[0045] FIG. 7 is an enlarged view of the display area a26 of the monthly bar graph. The display area a26 is provided with a pull-down menu a33, which is an operating means for switching between indicators in the monthly bar graph. The user can display a monthly bar graph of a desired indicator by operating the pull-down menu a33. There is no particular limit to the indicators that can be switched. As an example, it is possible to switch between at least two indicators among sales, room sales, occupancy rate, average room rate, and RevPAR.

[0046] FIG. 8 is a part of the monthly dashboard screen A2, and illustrates a graph display by a monthly filter. The monthly performance table shown in the display area a27 is also used as an operation means for selecting a period when filtering the initial setting value (one year) of the data collection period in the graphs a29 to a32 displayed in the display area a28 to a partial period (one month). A link is embedded in each cell of the monthly performance table, indicating an instruction to filter by the monthly data corresponding to the cell. As a result, for example, as shown in FIG. 8, by selecting a cell included in a column of a specific period (e.g., March) of one year shown in the monthly performance table with the cursor a34, the values ​​in the graphs a29 to a32 can be changed to the values ​​for the specific period.

[0047] In addition, in the graphs and tables displayed on the monthly dashboard screen A2, if a performance value exists, the performance value is displayed, and if a performance value does not exist, the target value is displayed. In addition, in the monthly dashboard screen A2, various indicators are displayed as bar graphs, but they may be displayed as other types of graphs, such as line graphs.

[0048] 4 again, when a specific period (month) is selected in the monthly performance table, the accommodation facility terminal 2 transmits an instruction to specify the month to the data management server 4. When the data management server 4 accepts the specification of the month from the accommodation facility terminal 2 (step S106: Yes), it filters the monthly data for the specified month for the graphs a29 to a32 in the display area a28 and causes the accommodation facility terminal 2 to display the filtered data (step S107). After that, the process proceeds to step S110.

[0049] On the other hand, when the pull-down menu a33 is operated in the monthly bar graph display area a26, the accommodation facility terminal 2 transmits an instruction to switch the index of the monthly bar graph to the data management server 4. When the data management server 4 receives the request to switch the index from the accommodation facility terminal 2 (step S106: No, step S108: Yes), it transmits a graph of the specified index (monthly bar graph) to the accommodation facility terminal 2 for display (step S109). After that, the process proceeds to step S105.

[0050] If the data management server 4 does not receive either the month specification or the index switching instruction from the accommodation facility terminal 2 (step S106: No, step S108: Yes), the process proceeds to step S110.

[0051] Furthermore, when the data management server 4 receives an instruction to display the daily dashboard screen (step S104: No, step S110: Yes), it transmits the daily dashboard screen to the accommodation facility terminal 2 to display it (step S111). FIG. 9 is a diagram illustrating an example of the daily dashboard screen. The daily dashboard screen A4 is a screen in a state where the tab a23 of the daily performance screen is open among the tab a21 of the all-store performance screen, the tab a22 of the monthly performance screen, and the tab a23 of the daily performance screen. Therefore, instead of operating the thumbnail a13 displayed on the top screen A1 (see FIG. 5), it is also possible to directly transition from the monthly dashboard screen A2 to the daily dashboard screen A4 by operating the tab a23 displayed on the monthly dashboard screen A2 (see FIG. 6).

[0052] The daily dashboard screen A4 has a year selection field a41 and a month selection field a42 for selecting the period for which the results are to be displayed, and a store selection field a43 for selecting the store for which the results are to be displayed. The year, month, and store can be selected, for example, by a pull-down menu. For example, the daily dashboard screen A4 shown in FIG. 9 shows the results of "AAA Hotel aa" in "January" of "2023".

[0053] The daily dashboard screen A4 also includes a daily bar graph display area a44, a daily performance table display area a45, and an element-specific graph display area a46. The daily bar graph shown in the display area a44 displays a specific indicator on a daily basis for a predetermined period (for example, the month of January 2023) related to the management of the accommodation facility. As described below, the indicators of the daily bar graph can be switched by user operation.

[0054] The daily performance table shown in the display area a45 displays a number of indicators (for example, sales, room charge sales, . . . , number of people having breakfast) for the month in numerical form for each day.

[0055] In the display area a46, a number of graphs are displayed showing indicators for a given period of time related to the management of the accommodation facility. These graphs are obtained by tallying up various indicators by element. As specific examples, FIG. 9 shows a graph a47 showing the number of rooms sold, ADR, and DOR by reservation channel, a graph a48 showing the number of rooms sold, ADR, and DOR by room type, a graph a49 showing the number of rooms sold, ADR, and DOR by day of the week, and a graph a50 showing the number of rooms sold, ADR, and DOR by reservation channel and room type. In the initial state, these graphs a47 to a50 are set to show the total values ​​for one month.

[0056] FIG. 10 is an enlarged view of the display area a44 of the daily bar graph. The display area a44 is provided with a pull-down menu a51, which is an operating means for switching between indices in the daily bar graph. The user can display a daily bar graph of a desired indices by operating the pull-down menu a51. There is no particular limit to the indices that can be switched. As an example, it is possible to switch between at least two indices among sales, room sales, occupancy rate, average room rate, and RevPAR.

[0057] FIG. 11 is a part of the daily dashboard screen A4, and illustrates a graph display by a daily filter. The daily performance table shown in the display area a45 is also used as an operation means for selecting a period when filtering the initial setting value (one month) of the data aggregation period in the graphs a47 to a50 displayed in the display area a46 to a partial period (one day). A link is embedded in each cell of the daily performance table, indicating an instruction to filter by the daily data corresponding to the cell. As a result, for example, as shown in FIG. 11, by selecting a cell included in a column of a specific period (January 4) among the periods shown in the daily performance table with the cursor a52, the values ​​in the graphs a47 to a50 can be changed to the values ​​for the specific period.

[0058] In the graphs and tables displayed on the daily dashboard screen A4, if a performance value exists, the performance value is displayed, and if no performance value exists, the target value is displayed. In addition, although the various indicators are displayed as bar graphs on the daily dashboard screen A4, they may be displayed as other types of graphs, such as line graphs.

[0059] 4 again, when a specific period (date) is selected in the daily performance table, the accommodation facility terminal 2 transmits an instruction to specify the date to the data management server 4. When the data management server 4 accepts the date specification from the accommodation facility terminal 2 (step S112: Yes), it filters the daily data for the specified date in the graphs a47 to a50 in the display area a46 and displays it on the accommodation facility terminal 2 (step S113). After that, the process proceeds to step S116.

[0060] On the other hand, when the pull-down menu a51 is operated in the daily bar graph display area a44, the accommodation facility terminal 2 transmits an instruction to switch to the daily bar graph index to the data management server 4. When the data management server 4 receives the index switch from the accommodation facility terminal 2 (step S112: No, step S114: Yes), it transmits the graph of the specified index (daily bar graph) to the accommodation facility terminal 2 to display it (step S115). After that, the process proceeds to step S111.

[0061] If the data management server 4 does not receive either a date specification or an instruction to switch the index from the accommodation facility terminal 2 (step S112: No, step S114: Yes), the process proceeds to step S116.

[0062] If the accommodation facility terminal 2 does not log out (step S116: No), the process returns to step S104 again. On the other hand, if the accommodation facility terminal 2 logs out (step S116: Yes), the process ends.

[0063] As described above, according to this embodiment, the results of data analysis regarding the management of accommodation facilities can be presented to users such as business operators. In detail, in this embodiment, monthly bar graphs and daily bar graphs are displayed on the accommodation facility terminal 2 as graphs showing indicators related to the management of the accommodation facility over a specified period of time, and the indicators in these graphs can be switched by user operation, allowing the user to view the results of data analysis using the desired indicators.

[0064] Furthermore, in this embodiment, a graph showing indicators for a specified period related to the management of the accommodation facility is displayed on the accommodation facility terminal 2, which aggregates indicators by elements such as reservation route, and the aggregation period for data related to these graphs can be changed by user operation, allowing the user to view the data analysis results for the desired period.

[0065] The present invention is not limited to the above-described embodiment, and can be implemented in various other forms without departing from the scope of the present invention. Therefore, the above-described embodiment is merely illustrative in every respect, and should not be interpreted as being restrictive. For example, the above-described processing steps can be arbitrarily changed in order or executed in parallel as long as no inconsistency occurs in the processing content. In addition, in this embodiment, the data analysis results are presented for accommodation facilities, but it goes without saying that the data analysis results can also be presented for food and beverage facilities such as restaurants and food establishments. [Explanation of symbols]

[0066] 1...information processing system, 2...accommodation terminal, 3...accommodation site server, 4...data management server, 21...processor, 22...communication interface, 23...storage device, 24...input device, 25...display device, 231...program, 401...account management unit, 402...acquisition unit, 403...counting unit, 404...reception unit, 405...display control unit, 406...reservation data, 407...route data, 408...destination data, 409...room data, 410...counted data

Claims

1. A display unit capable of displaying a screen including a graph showing an index for a predetermined period of time related to the management of the accommodation facility, the display unit further displays, on the screen, an operation means for selecting a part of the predetermined period; the display unit displays a graph in which the value of the index is converted from a value related to the predetermined period to a value related to the specific period when a specific period of the predetermined period is selected by the operation means. Information processing device.

2. The information processing apparatus according to claim 1 , wherein the predetermined period is one year, and the partial period is one month.

3. The information processing apparatus according to claim 1 , wherein the predetermined period is one month, and the partial period is one day.

4. The information processing apparatus according to claim 1 , wherein the operation means is a link embedded in a table in which the indicator is displayed for each of the partial periods.

5. The information processing device of claim 1, wherein the indicators include at least one of sales, sales from room charges, sales from meals, occupancy rate, number of rooms sold, number of people available, average price per room, profit rate per room available for sale, average number of people occupying per room, breakfast eating rate, and number of people having breakfast.

6. The information processing device according to claim 5 , wherein the index is tallied by reservation route, by room type, by day of the week, or by reservation route and room type.

7. 1. A processor-implemented method, comprising: displaying a screen including a graph showing an index for a predetermined period related to the management of the accommodation facility, and further displaying an operation means for selecting a part of the predetermined period on the screen; a step of displaying a graph in which the value of the index is converted from a value related to the predetermined period to a value related to the specific period when the specific period is selected by the operation means; The method includes:

8. A computer having a display unit, displaying a screen including a graph showing an index for a predetermined period related to the management of the accommodation facility, and further displaying an operation means for selecting a part of the predetermined period on the screen; a step of displaying a graph in which the value of the index is converted from a value related to the predetermined period to a value related to the specific period when the specific period is selected by the operation means; A program that executes the following.

Citation Information

Patent Citations

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