Information processing method and program

Abstract

To enable appropriately addressing for a query in a WEB conference, a WEB seminar or the like.SOLUTION: An information processing method comprises: a documentation display step that displays a shared documentation on a plurality of information terminal devices; a query reception step that receives query input from the plurality of information terminal devices; a relevance acquisition step that acquires relevance between content of a query received in the query reception step and the shared documentation; and a query display step that displays the query received in the query reception step in priority based on the relevance acquired in the relevance acquisition step for the shared documentation being displayed in the documentation display step.SELECTED DRAWING: Figure 4

Description

[Technical field]

[0001] The present invention relates to an information processing method and a program. [Background technology]

[0002] In a web conference or web seminar, questions can be accepted using a chat function or a question function on the screen of a participant's information terminal. A system has been disclosed in which answers to questions when a screen is shared are shared among the people sharing the screen (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2012-186581 A Summary of the Invention [Problem to be solved by the invention]

[0004] In a typical web conference or web seminar screen, questions are displayed in the order they were entered. However, if a question is asked during a web conference or during a presentation, and the question is not about the content of the displayed document, or is about the content of another page, it may disrupt the flow of the conference or presentation, or questions about the displayed document may be postponed.

[0005] The present disclosure aims to provide an information processing method and program that enables appropriate responses to questions in web conferences, web seminars, and the like. [Means for solving the problem]

[0006] In order to solve the above-mentioned problems and achieve the objective, the information processing method of the present disclosure includes a material display step of displaying shared materials on a plurality of information terminal devices, a question reception step of receiving questions from the plurality of information terminal devices, a relevance acquisition step of acquiring a relevance between the content of the question received in the question reception step and the shared material, and a question display step of displaying the questions received in the question reception step with respect to the shared material displayed in the material display step in a priority order based on the relevance acquired in the relevance acquisition step.

[0007] The program of the present disclosure is executed by an information processing device, which includes a material display step for displaying shared material on a plurality of information terminal devices, a question reception step for receiving questions from the plurality of information terminal devices, a relevance acquisition step for acquiring the relevance between the content of the question received in the question reception step and the shared material, and a question display step for displaying the questions received in the question reception step in relation to the shared material displayed in the material display step with a priority based on the relevance acquired in the relevance acquisition step. Effect of the Invention

[0008] According to the present disclosure, it is possible to appropriately respond to questions in web conferences, web seminars, and the like. [Brief description of the drawings]

[0009] [Figure 1] FIG. 1 is a schematic diagram showing an example of the configuration of an information processing system according to the first embodiment. [Diagram 2] FIG. 2 is a block diagram illustrating an example of the configuration of an information terminal according to the first embodiment. [Diagram 3] FIG. 3 is a block diagram illustrating an example of the configuration of a server device according to the first embodiment. [Figure 4] FIG. 4 is a block diagram illustrating an example of the configuration of the information processing device according to the first embodiment. [Diagram 5] FIG. 5 is a diagram showing an example of a web conference screen. [Figure 6] FIG. 6 is a diagram showing an example of the relationship between a question sentence and information included on each page of a common material. [Figure 7] FIG. 7 is a flowchart showing the information processing method according to the first embodiment. [Figure 8] FIG. 8 is a flowchart showing an information processing method according to the second embodiment. [Figure 9] FIG. 9 is a flowchart showing an information processing method according to the second embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, a driving assistance control device and a driving assistance method according to the present invention will be described in detail with reference to the accompanying drawings. Note that the present invention is not limited to the following embodiments.

[0011] [First embodiment] (Information Processing System) An example of the configuration of an information processing system according to the first embodiment will be described with reference to Fig. 1. Fig. 1 is a schematic diagram showing an example of the configuration of an information processing system according to the first embodiment.

[0012] The information processing system 1 includes a plurality of information terminal devices 10 and a server device 30. The information processing system 1 is used in a conference (hereinafter referred to as a "WEB conference") or a WEB seminar that is held online with the participation of a plurality of participants.

[0013] In the following description, an example will be given in which the information processing system 1 is used for a WEB conference. The WEB conference proceeds with reference to the shared material. The shared material is stored in the server device 30 or the information terminal device 10 used by the presenter. Various operations, including display operations and scrolling operations of the shared material, are performed using the information terminal device 10 used by the presenter.

[0014] (Information terminal) An example of the configuration of an information terminal according to the first embodiment will be described with reference to Fig. 2. Fig. 2 is a block diagram showing an example of the configuration of an information terminal according to the first embodiment. Each information terminal device 10 starts a WEB conference application to hold a WEB conference or a WEB seminar with other information terminal devices 10 via a server device 30. The information terminal device 10 is, for example, an information terminal such as a desktop or notebook personal computer, a smartphone, or a tablet device used when participating in an online WEB conference or WEB seminar.

[0015] The information terminal device 10 includes a camera 11 , a microphone 12 , an operation unit 13 , a communication unit 18 , a display unit 19 , and a terminal control device 20 .

[0016] The camera 11 photographs the participants facing the information terminal device 10. The camera 11 photographs the participants using the information terminal device 10. The camera 11 is, for example, an in-camera provided on the display unit 19 side. The camera 11 may be an external camera connected to the information terminal device 10. The camera 11 outputs the photographed image to the photographing control unit 21 of the terminal control device 20.

[0017] The microphone 12 picks up the voice spoken by the participant using the information terminal device 10. The microphone 12 is, for example, a built-in microphone arranged in the information terminal device 10. The microphone 12 may be an external microphone connected to the information terminal device 10. The microphone 12 outputs audio information related to the picked-up voice to the voice acquisition unit 23 of the terminal control device 20.

[0018] The operation unit 13 is an input device capable of inputting various operations to the information terminal device 10. The operation unit 13 outputs an operation signal corresponding to the received input operation to the terminal control device 20. The operation unit 13 includes, for example, a keyboard, a mouse, a touch panel arranged over the display unit 19, buttons, switches, etc. The operation unit 13 can accept, for example, a key input operation, a click operation, or a touch operation.

[0019] In this embodiment, the operation unit 13 accepts an input operation of a question text for a web conference.

[0020] The communication unit 18 is a communication unit for performing wired communication or wireless communication. The communication unit 18 performs communication by a communication method using, for example, Wi-Fi (registered trademark) or a mobile phone line, and is connected to an intranet or the Internet. The communication of the communication unit 18 is controlled by the communication control unit 22 of the terminal control device 20. The communication unit 18 performs communication with the server device 30. More specifically, the communication unit 18 transmits to the server device 30 the voice of the participant picked up by the microphone 12, the video and video of the participant captured by the camera 11, and the question content received via the operation unit 13. The communication unit 18 receives the video of the shared screen material and the video and video of the other participants from the server device 30.

[0021] The display unit 19 displays various types of video including characters and images. The display unit 19 is, for example, a display including a liquid crystal display, an organic EL (Electro-Luminescence), etc. The display unit 19 displays the video of the participant and other participants, and shared materials on the screen.

[0022] (Terminal Control Device) The terminal control device 20 controls each part of the information terminal device 10. The terminal control device 20 has, for example, an information processing device such as a CPU (Central Processing Unit) or an MPU (Micro Processing Unit), and a storage device such as a RAM (Random Access Memory) or a ROM (Read Only Memory). The terminal control device 20 executes a program that controls the operation of the information terminal device 10 according to the present disclosure. The terminal control device 20 may be realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array). The terminal control device 20 loads a stored program into a memory and executes instructions included in the program. The terminal control device 20 includes an internal memory such as the above-mentioned RAM, and the internal memory is used for temporary storage of data in the terminal control device 20. The terminal control device 20 may be realized by a combination of hardware and software.

[0023] The terminal control device 20 has functional blocks realized by hardware or an executed program, such as a shooting control unit 21, a communication control unit 22, an audio acquisition unit 23, a communication control unit 22, a display control unit 24, an operation control unit 25, an application control unit 26, and a memory unit 29.

[0024] The photographing control unit 21 controls the camera 11 to shoot an image. The photographing control unit 21 acquires image data of the image shot by the camera 11. Specifically, the photographing control unit 21 acquires image data of the participants using the information terminal device 10, which is shot by the camera 11. The image data acquired by shooting with the camera 11 is video data of a moving image.

[0025] The communication control unit 22 controls the communication unit 18 to execute communication between the information terminal device 10 and an external device. Specifically, the communication control unit 22 controls, for example, the communication unit 18 to control communication between the information terminal device 10 and the server device 30. The communication control unit 22 controls, for example, the communication unit 18 to transmit and receive information about a WEB conference with another information terminal device 10 to and from the server device 30. More specifically, the communication control unit 22 controls the communication unit 18 to transmit to the server device 30 the voice of the participant picked up by the microphone 12, the video and video of the participant captured by the camera 11, and the question content accepted via the operation unit 13. The communication control unit 22 controls the communication unit 18 to receive from the server device 30 the video of the shared screen material and the video and video of the other participants.

[0026] The voice acquiring unit 23 acquires voice information related to the voice detected by the microphone 12. The voice acquiring unit 23 acquires voice information related to the speech of the participant using the information terminal device 10.

[0027] The display control unit 24 controls the display of the video on the display unit 19. For example, the display control unit 24 controls the display unit 19 to display information resulting from the execution of a WEB conference application (hereinafter, a WEB conference screen). The WEB conference screen may be generated by the display control unit 24 and displayed on the display unit 19. The WEB conference screen may be received as video data from the server device 30 and displayed on the display unit 19 by the display control unit 24.

[0028] The operation control unit 25 acquires an operation signal corresponding to an operation on the operation unit 13 from the operation unit 13. The operation control unit 25 outputs a control signal corresponding to the acquired operation signal to each unit.

[0029] The application control unit 26 controls the operation of various applications that run on the information terminal device 10. The application control unit 28 controls the operation of an application used for a WEB conference, such as a WEB conference tool. The application control unit 28 may operate an application such as a WEB conference tool in the server device 30 by an application control unit 42, which will be described later. The application control unit 28 may operate an application such as a WEB conference tool in a distributed manner by making the information terminal device 10 and the server device 30 cooperate with each other. In other words, the application control unit 28 may be a functional block realized only in the information terminal device 10, a functional block realized only in the server device 30, or a functional block realized by the cooperation of the information terminal device 10 and the server device 30.

[0030] The storage unit 29 stores information such as the contents of calculations and programs of the terminal control device 20. The storage unit 29 is composed of, for example, a RAM, a main storage device such as a ROM, and a storage device such as an SSD (Solid State Drive).

[0031] (Server device) A configuration example of a server device according to the first embodiment will be described with reference to Fig. 3. Fig. 3 is a block diagram showing a configuration example of a server device according to the first embodiment. The server device 30 is, for example, a server of a company that provides a web conference tool. The server device 30 includes a communication unit 31 and a server control device 40.

[0032] The communication unit 31 is a communication unit for performing wired communication or wireless communication. The communication unit 31 performs communication by a communication method using, for example, Wi-Fi or a mobile phone line, and is connected to an intranet or the Internet. The communication of the communication unit 31 is controlled by a communication control unit 41 of the server control device 40. The communication unit 31 performs communication with the information terminal device 10. More specifically, the communication unit 31 receives the voice of the participant from the information terminal device 10, and the video and audio of the participant captured by the camera 11. The communication unit 18 transmits the video of the shared screen material, and the video and audio of the other participants to the information terminal device 10.

[0033] (Server control device) The server control device 40 controls each unit of the server device 30. The server control device 40 has, for example, an information processing device such as a CPU or an MPU, and a storage device such as a RAM or a ROM. The server control device 40 may be realized by, for example, an integrated circuit such as an ASIC or an FPGA. The server control device 40 may be realized by a combination of hardware and software. The server control device 40 executes a program that controls the operation of the server device 30 according to the present disclosure.

[0034] The server control device 40 includes a communication control unit 41, an application control unit 42, and a storage unit 49 as functional blocks realized by circuits or programs to be executed.

[0035] The communication control unit 41 controls the communication unit 31 to execute communication between the server device 30 and the information terminal device 10. Specifically, the communication control unit 41 controls, for example, the communication unit 31 to control communication between the server device 30 and the information terminal device 10. The communication control unit 41 controls, for example, the communication unit 31 to receive the voice of the participants from the information terminal device 10, and the video and audio of the participants captured by the camera 11. The communication control unit 41 controls, for example, the communication unit 31 to transmit the video of the shared screen material and the video and audio of the participants to the information terminal device 10.

[0036] The application control unit 42 controls the operation of various applications that run on the server device 30. The application control unit 42 controls the operation of an application used for a Web conference, such as a Web conference tool.

[0037] The storage unit 49 stores information such as the contents of calculations of the application control unit 42 and the communication control unit 41, and programs. The storage unit 49 is composed of, for example, a RAM, a main storage device such as a ROM, and a storage device such as an SSD or an HDD (Hard Disk Drive).

[0038] (Information processing device) An example of the configuration of the information processing device according to the first embodiment will be described with reference to Fig. 4. Fig. 4 is a block diagram showing an example of the configuration of the information processing device according to the first embodiment.

[0039] As shown in Fig. 4, the information processing device 80 includes a display control unit 82, a question receiving unit 84, and a relevance acquisition unit 86. The information processing device 80 is a conceptual device realized by the cooperation of one or both of the terminal control devices 20 in a plurality of information terminal devices 10 connected to the server control device 40 and the server device 30 and used for a web conference or the like. Therefore, either the information terminal device 10 or the server device 30 may be referred to as the information processing device 80, and the information processing system 1 consisting of the information terminal device 10 and the server device 30 may be referred to as the information processing device 80. Each unit of the information processing device 80 is realized by one or both of the terminal control devices 20 and the server control device 40.

[0040] The display control unit 82 causes the display units 19 of the multiple information terminal devices 10 to display images showing various information such as a WEB conference screen. In this embodiment, the display control unit 82 causes the multiple information terminal devices 10 to display the shared material. Such a function of the display control unit 82 is implemented as follows. For example, when the shared material is displayed on the display unit 19 by the display control unit 24 of the information terminal device 10 used by the presenter, the server device 30 acquires the shared material as display content from the information terminal device 10 used by the presenter via the communication unit 31. The server device 30 causes the display control units 24 of other information terminal devices 10 other than the information terminal device 10 used by the presenter to display the shared material on the display unit 19.

[0041] Fig. 5 is a diagram showing an example of a WEB conference screen. Fig. 5 is an example of a WEB conference screen displayed on the display unit 19 of the information terminal device 10 of each participant of the WEB conference. The WEB conference screen displayed on the display unit 19 displays, for example, a window S displaying shared materials, a window P displaying the presenter or participants, and a window Q which is a question screen displaying accepted questions. Window P may display one of the presenters and participants who is currently speaking, or may display all of the presenters and participants. Window P displays information indicating each participant, such as an image captured by the camera 11 of each participant and the initials of each participant.

[0042] The function of the display control unit 82 to display the accepted questions will be described later.

[0043] The question receiving unit 84 receives question input from a plurality of information terminal devices 10. More specifically, the question receiving unit 84 receives a question text input using the operation unit 13 of each information terminal device 10. The question received by the question receiving unit 84 is received and processed by the application control unit 26 of the server device 30. As a specific processing example, a question screen is displayed on the display of the WEB conference or WEB seminar displayed on each information terminal device 10, and the question text is displayed on the question screen. The question screen and the question text may be displayed on the information terminal device 10 used by the presenter.

[0044] The relevance acquisition unit 86 acquires the relevance between the content of the question accepted by the question accepting unit 84 and the shared material. More specifically, the relevance acquisition unit 86 acquires the relevance based on the characters written in the question accepted by the question accepting unit 84 and the information included in each page of the shared material. The relevance acquisition unit 86 links the question with the page of the shared material that is related to it, and stores the linked information in a storage unit (not shown).

[0045] The information included on each page of the shared material is, for example, information such as characters, mathematical expressions, images, and drawings.

[0046] In this embodiment, the relevance acquisition unit 86 may acquire the relevance between the content of the question accepted by the question acceptance unit 84 and each page of the shared material that is made up of multiple pages.

[0047] In this embodiment, the relevance acquisition unit 86 may acquire the relevance based on the characters written in the question accepted by the question accepting unit 84 and the information included in each page of the shared material. The relevance acquisition unit 86 may acquire the relevance based on the commonality between the words written in the question accepted by the question accepting unit 84 and the words on each page of the shared material.

[0048] In this embodiment, the relevance acquisition unit 86 may acquire the relevance based on the characters written in the question accepted by the question accepting unit 84 and the contents of the presenter's utterance for each page of the shared material. The relevance acquisition unit 86 may acquire the relevance based on the words written in the question accepted by the question accepting unit 84 and the contents of the presenter's utterance corresponding to each page of the shared material. In this case, the information processing device 80 includes an utterance detection unit (not shown) that extracts words by detecting the presenter's utterance.

[0049] In the present embodiment, the display control unit 82 may display questions received by the question receiving unit 84 for the displayed shared material with a priority based on the relevance acquired by the relevance acquisition unit 86. More specifically, the display control unit 82 may display questions received by the question receiving unit 84 for the displayed page of the shared material with a priority based on the relevance acquired by the relevance acquisition unit 86.

[0050] A display with high priority means, for example, displaying at the top of the question screen. A display with high priority means, for example, displaying at the center in the vertical direction of the question screen. A display with high priority may be differentiated, for example, by character size, character color, highlighting of characters, etc. on the question screen. The display order is the order of priority or the order of reception.

[0051] In the present embodiment, the display control unit 82 may display the question received by the question receiving unit 84 with high priority in terms of the relevance acquired by the relevance acquisition unit 86 with respect to the displayed shared material.

[0052] In this embodiment, the display control unit 82 may instruct each information terminal device 10 on a display mode in which the server device 30 displays the information based on the priority of relevance, and the display control unit 24 of each information terminal device 10 may display the information. Alternatively, the display control unit 82 may transmit information indicating the priority of relevance to each information terminal device 10, and the display control unit 24 of each information terminal device 10 may configure and display the information in a display mode in which the information terminal device 10 displays the information based on the priority of relevance.

[0053] FIG. 6 is a diagram showing an example of the association between a question sentence and information contained in each page of a shared document. In FIG. 6, it is assumed that page 6 of a shared document is displayed and shared, and questions are received from three people or three questions are received during the period when page 6 is displayed. The timing of receiving questions is assumed to be in the order of question 1, question 2, and question 3 during the period when page 6 is displayed. The association acquisition unit 86 assumes that the association between each question sentence, question 1, question 2, and question 3, and information contained in each page of the shared document is the result shown in FIG. 6.

[0054] For example, during the period when page 6 is displayed and explained, the display control unit 82 displays a question screen on the display unit 19 as follows. It is assumed that no questions have been accepted before page 6 is displayed and explained. For example, when question 1 is accepted, the display control unit 82 displays question 1 with the highest priority since question 1 is the only question currently accepted. For example, when question 2 is accepted, the display control unit 82 displays question 2 with a lower priority than question 1 since question 2 has a lower relevance to page 6 than question 1. For example, when question 3 is accepted, the display control unit 82 displays question 3 with a higher priority and with the highest priority since question 3 has a higher relevance to page 6 than question 1, and then displays question 1 and question 2 with the higher priority. The display control unit 82 displays question screens on the display unit 19 with the question screens displayed with the priority of question 3, question 1, and question 2.

[0055] When the question screen above is displayed, the presenter can give priority to responding to question 3, which is assumed to be highly relevant to the currently displayed page 6. The presenter will respond to question 2 when the explanation of the entire shared materials is finished, or when page 5 of the shared materials has been displayed and question 2 is displayed higher than question 3.

[0056] In contrast, in the conventional technology, a question screen is displayed in the order in which the questions are received, showing question 1, question 2, question 3, etc. Even if a page turn operation is received while the sixth page is being displayed on the question screen and the seventh page is displayed, the display of the question screen does not change.

[0057] (Information processing method) An information processing method according to the first embodiment will be described with reference to Fig. 7. Fig. 7 is a flowchart showing the information processing method according to the first embodiment. The process shown in Fig. 7 is started when a WEB conference is started. When the WEB conference is started, the information processing device 80 starts displaying a WEB conference screen of the WEB conference on each information terminal device 10 by the display control unit 82.

[0058] In this embodiment, questions are accepted at any time while the shared material is being displayed and explained. The accepted questions are displayed on the question screen with an appropriate priority at any time.

[0059] The information processing device 80 determines whether or not a question has been received (step S101). More specifically, the information processing device 80 determines whether or not the operation unit 13 of each information terminal device 10 has received an input operation of a question text, via the question receiving unit 84. If the information processing device 80 determines that a question has been received (Yes in step S101), it proceeds to step S102. If the information processing device 80 does not determine that a question has been received (No in step S101), it proceeds to step S104.

[0060] When it is determined that a question has been accepted (Yes in step S101), the information processing device 80 acquires the relevance with the currently displayed material, which is the material being displayed (step S102). More specifically, the information processing device 80 acquires the relevance by the relevance acquisition unit 86 based on the characters written in the question accepted by the question acceptance unit 84 and the information included in each page of the shared material. The information processing device 80 causes the relevance acquisition unit 86 to link the question with the page of the related shared material and store them. The information processing device 80 proceeds to step S103.

[0061] The information processing device 80 displays the shared materials in order of relevance to the currently displayed material (step S103). More specifically, the information processing device 80 causes the display control unit 82 to display on the question screen the questions received by the question receiving unit 84 for the displayed shared material in the order of priority based on the relevance acquired by the relevance acquisition unit 86. The information processing device 80 proceeds to step S104.

[0062] The information processing device 80 determines whether to end the process (step S104). More specifically, the information processing device 80 determines to end this process when, for example, the WEB conference ends. If it is determined to end the process (Yes in step S104), the information processing device 80 ends the process of this flowchart. If it is not determined to end the process (No in step S104), the information processing device 80 executes the process of step S101 again.

[0063] (effect) As described above, in this embodiment, accepted questions are displayed for a displayed shared material in a priority order based on the relevance of the question content to the shared material. According to this embodiment, the presenter can check questions related to the shared material in accordance with the priority order. According to this embodiment, the presenter can appropriately respond to questions related to the shared material. In this way, this embodiment makes it possible to appropriately respond to questions in a web conference, web seminar, or the like.

[0064] In this embodiment, the content of the received question and its relevance to each page of the shared material consisting of multiple pages are obtained. In this embodiment, the received questions are displayed with respect to the displayed page of the shared material in a priority order based on the relevance. According to this embodiment, the presenter can check questions related to each page of the shared material in accordance with the priority order. According to this embodiment, the presenter can appropriately respond to questions related to each page of the shared material.

[0065] In this embodiment, the accepted questions are displayed with a high priority of relevance to the displayed shared material. According to this embodiment, the presenter can check questions related to the displayed shared material according to the priority. According to this embodiment, the presenter can appropriately respond to questions related to the displayed shared material.

[0066] In this embodiment, the relevance is obtained based on the characters written in the accepted question and the information included in each page of the shared material. According to this embodiment, the relevance between the content of the question and the shared material can be appropriately obtained.

[0067] In this embodiment, the relevance is obtained based on the characters written in the accepted question and the speech content of the presenter for each page of the shared material. According to this embodiment, the relevance between the content of the question and the speech content of the presenter corresponding to the shared material can be appropriately obtained.

[0068] [Second embodiment] An information processing method according to the second embodiment will be described with reference to Figs. 8 and 9. Fig. 8 is a flowchart showing the information processing method according to the second embodiment. Fig. 9 is a flowchart showing the information processing method according to the second embodiment. In the following description, components similar to those in the information processing system 1 are given the same or corresponding reference symbols, and detailed description thereof will be omitted. The configuration of the information processing system 1 according to the second embodiment is similar to that of the first embodiment.

[0069] In this embodiment, it is assumed that multiple questions are accepted while the shared material is being displayed and explained. After the explanation of the shared material is finished, the accepted multiple questions are displayed on a question screen during the question and answer session, and time is set aside for responding to the questions.

[0070] The question reception process will be described with reference to Fig. 8. The process of step S111 in the flowchart shown in Fig. 8 is the same as the process of step S101 in the flowchart shown in Fig. 7.

[0071] When it is determined that a question has been accepted (Yes in step S111), the information processing device 80 acquires the relevance with each page of the shared material (step S112). More specifically, the information processing device 80 acquires the relevance by the relevance acquisition unit 86 based on the characters written in the question accepted by the question acceptance unit 84 and the information included in each page of the shared material. The information processing device 80 causes the relevance acquisition unit 86 to link the question with the page number of the shared material that is associated with it and store them.

[0072] The process of the flowchart shown in FIG. 8 is executed each time a question is received while the WEB conference or WEB seminar is being held.

[0073] The display process of the question screen will be described with reference to Fig. 9. The process of step S124 in the flowchart shown in Fig. 9 is the same as the process of step S104 in the flowchart shown in Fig. 7.

[0074] The information processing device 80 displays page X (step S121). More specifically, the information processing device 80 displays page X of the shared material on the display unit 19 by the display control unit 82. The information processing device 80 proceeds to S122. Page X is an arbitrary page of the shared material. The display of page X by the information processing device 80 is performed, for example, during a question and answer session after an explanation of the entire shared material, by an operation of the presenter of the shared material, so that arbitrary page X is displayed.

[0075] The information processing device 80 determines whether there is a question related to page X (step S122). More specifically, the information processing device 80 determines whether there is a question related to page X, in other words, linked to page X, among the multiple questions received so far. As in the first embodiment, the received question is linked to page X based on the characters written in the question received by the question receiving unit 84 and the information included in page X of the shared material, and the related question is linked to page X.

[0076] If the information processing device 80 determines that there is a question related to page X (Yes in step S122), the process proceeds to step S123. If the information processing device 80 does not determine that there is a question related to page X (No in step S122), the process proceeds to step S124.

[0077] When it is determined that there is a question related to page X (Yes in step S122), the information processing device 80 displays the questions in order of relevance to page X (step S123). More specifically, the information processing device 80 causes the display control unit 82 to display on the question screen the questions accepted by the question accepting unit 84 for page X in the order of priority based on the relevance acquired by the relevance acquiring unit 86. The information processing device 80 proceeds to step S124.

[0078] If it is not determined to end (No in step S124), the information processing device 80 determines whether or not there is a page break (step S125). More specifically, the information processing device 80 determines whether or not there is a page break based on whether or not the operation unit 13 of the information terminal device 10 used by the presenter who operates the display of the shared material has accepted a page break operation. If the information processing device 80 determines that there is a page break (Yes in step S125), it executes the process of step S121 again. If the information processing device 80 does not determine that there is a page break (No in step S125), it executes the process of step S124 again.

[0079] For example, if a presenter displays page 6 of a shared document during a question and answer session, questions related to the document will be displayed on page 6 in order of relevance.

[0080] If the presenter displays another page, for example the third page of the shared materials, the questions are similarly displayed preferentially on the third page in order of relevance.

[0081] In contrast to this, in the prior art, after the explanation of the shared material is finished, during the question and answer session, questions are displayed in the order in which they were received.

[0082] (effect) As described above, according to this embodiment, even if questions are accepted during the explanation of the shared material and a Q&A session is set up after the explanation of the shared material is finished, the accepted multiple questions can be appropriately displayed on the question screen. In this way, this embodiment can make it possible to appropriately respond to questions regardless of the progress format of the WEB conference or WEB seminar.

[0083] The above-described embodiment can also be implemented as an information processing device as follows.

[0084] (Additional Note) a display control unit that causes a plurality of information terminal devices to display the shared material; a question receiving unit that receives question input from the plurality of information terminal devices; a correlation acquisition unit that acquires a correlation between the content of the question accepted by the question acceptance unit and the shared material; the display control unit displays a question received by the question receiving unit with respect to the displayed shared material in a priority order based on the relevance acquired by the relevance element. Information processing device.

[0085] Each component of the illustrated information processing system is a functional concept, and does not necessarily have to be physically configured as illustrated. In other words, the specific form of each device is not limited to that shown in the figure, and all or part of the device may be functionally or physically distributed or integrated in any unit depending on the processing load and usage status of each device.

[0086] The configuration of each device in the information processing system is realized, for example, as software, by a program loaded into a memory. In the above embodiment, these functional blocks are described as being realized by the cooperation of these hardware and software. In other words, these functional blocks can be realized in various forms by only hardware, only software, or a combination of both.

[0087] The components described above include those that a person skilled in the art can easily imagine and those that are substantially the same. Furthermore, the configurations described above can be appropriately combined. Furthermore, various omissions, substitutions, or modifications of the configurations are possible without departing from the scope of the present invention. [Explanation of symbols]

[0088] 1. Information Processing Systems 10 Information terminal equipment 11 Camera 12 Microphones 13 Control section 18 Communications Department 19 Display section 20 Terminal control device 21 Shooting control section 22 Communication control section 23 Voice Acquisition Unit 24 Display control section 25 Operation control section 26 Application control section 29 Memory section 30 Server device 31 Communications Department 40 Server control device 41 Communication control section 42 Application control section 49 Memory section 80 Information processing device 82 Display control section 84 Question Reception Department 86 Relatedness Acquisition Unit

Claims

1. a material display step of displaying the shared material on a plurality of information terminal devices; a question receiving step of receiving a question input from the plurality of information terminal devices; a correlation acquisition step of acquiring a correlation between the content of the question received in the question receiving step and the shared material; a question display step of displaying questions received in the question receiving step with respect to the shared material displayed in the material display step in a priority order based on the relevance acquired in the relevance acquiring step; An information processing method comprising:

2. In the relevance acquisition step, relevance between the content of the question accepted in the question acceptance step and each page of the shared material consisting of a plurality of pages is acquired, displaying the questions received in the question receiving step with respect to the page of the shared material displayed in the material displaying step in a priority order based on the relevance acquired in the relevance acquiring step; The information processing method according to claim 1 .

3. In the question display step, the question accepted in the question accepting step is displayed with a high priority in relation to the shared material displayed in the material display step, the relation acquired in the relation acquisition step.

3. The information processing method according to claim 1.

4. In the relevance acquisition step, relevance is acquired based on characters written in the question accepted in the question acceptance step and information included in each page of the shared material. The information processing method according to claim 2 .

5. In the relevance acquisition step, relevance is acquired based on characters written in the question accepted in the question acceptance step and the speech content of the presenter for each page of the shared material. The information processing method according to claim 2 .

6. a material display step of displaying the shared material on a plurality of information terminal devices; a question receiving step of receiving a question input from the plurality of information terminal devices; a correlation acquisition step of acquiring a correlation between the content of the question received in the question receiving step and the shared material; a question display step of displaying questions received in the question receiving step with respect to the shared material displayed in the material display step in a priority order based on the relevance acquired in the relevance acquiring step; A program executed by an information processing device.

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