Accounting device, program, and accounting system

The accounting device addresses the issue of unattended items by using judgment and notification means to prioritize notifications based on item importance, ensuring effective communication of critical unattended items.

JP2025072679AInactive Publication Date: 2025-05-09TOSHIBA TEC KK
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Patent Information

Application Number
JP2025026779
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2025-02-21
Publication Date
2025-05-09
Estimated Expiration
Not applicable · inactive patent

AI Technical Summary

Technical Problem

Existing accounting devices, such as self-POS terminals, do not effectively notify users of multiple items left unattended, and fail to differentiate in notification importance between items like receipts and money.

Method used

An accounting device equipped with first and second judgment means and a notification means, which determines if items are left in discharge units and if the operator is in a predetermined position, and notifies using different methods based on item priority and operator presence.

Benefits of technology

The device efficiently notifies users of multiple unattended items, prioritizing notifications based on item importance, ensuring that critical items like money receive timely attention.

✦ Generated by Eureka AI based on patent content.

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Abstract

To provide an accounting device and a program that can report according to the importance of items left behind when multiple items are forgotten to be collected.SOLUTION: An accounting device reports, by a first reporting method, that an article has been left in a discharge unit, which discharges articles, on the condition that it is determined that the article discharged by the discharge unit is present at the discharge unit. The accounting device includes first determination means, second determination means, and reporting means. The first determination means determines for each discharge unit whether there is the article that has been discharged by the discharge unit. The second determination means determines whether an operator operating the accounting device is in a predetermined position. When the first determination means determines that the articles in a plurality of discharge units, the reporting means reports in a second reporting method that the articles are left behind based on their respective priorities in the discharge units, provided that the second determination means determines that there is no operator in a predetermined position.SELECTED DRAWING: Figure 5
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Description

[Technical field]

[0001] An embodiment of the present invention relates to an accounting device and a program. [Background technology]

[0002] Self-service POS terminals and semi-self-service POS terminals are known as accounting devices that execute accounting for products for sale through customer operations. A self-service POS terminal is an accounting device that executes a registration process for registering products for sale and accounting for the products registered through the registration process through customer operations. A semi-self-service POS terminal is an accounting device that executes accounting for products for sale through customer operations.

[0003] However, sometimes customers forget to collect receipts and change issued during the transaction from the transaction device and leave them behind. Patent Document 1 discloses a technique for preventing such forgetting.

[0004] However, Patent Document 1 does not disclose a technique for the case where multiple items are left behind. In addition, the importance of the left items is different depending on whether they are receipts or coins, so it is not appropriate to uniformly notify them. Therefore, a technique capable of notifying according to the importance of the left items is desired. Summary of the Invention [Problem to be solved by the invention]

[0005] To provide an accounting device and a program capable of notifying a user of a plurality of items left behind in accordance with the importance of the items when the items are forgotten to be collected. [Means for solving the problem]

[0006] An accounting device according to an embodiment is an accounting device that notifies by a first notification method that an item has been left unattended in a discharge section that discharges items on condition that it has determined that the item discharged by the discharge section is present in the discharge section, and includes a first determination means, a second determination means, and a notification means. The first determination means determines for each discharge section whether the item discharged by the discharge section is present. The second determination means determines whether an operator operating the accounting process is present in a predetermined position. When the first determination means determines that the item is present in multiple discharge sections, the notification means notifies by a second notification method that the item has been left unattended based on the priority order of each of the discharge sections on condition that the second determination means determines that the operator is not present in the predetermined position. [Brief description of the drawings]

[0007] [Figure 1] FIG. 1 is a front view illustrating an example of an external appearance of a self-service POS terminal according to an embodiment. [Diagram 2] FIG. 2 is a perspective view showing an example of the external appearance of the self-service POS terminal as viewed from above. [Diagram 3] FIG. 3 is a block diagram showing an example of a hardware configuration of the self-checkout POS terminal. [Figure 4] FIG. 4 is an explanatory diagram illustrating an example of a data configuration of the notification setting. [Diagram 5] FIG. 5 is a block diagram showing an example of a characteristic functional configuration of the self-checkout POS terminal. [Figure 6] FIG. 6 is a flowchart showing an example of a mode change process executed by the self-checkout POS terminal of this embodiment. [Figure 7] FIG. 7 is a flowchart showing an example of a notification process executed by the self-checkout POS terminal of this embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0008] An embodiment of a transaction device and a program will be described in detail below with reference to the accompanying drawings. Note that the embodiment described below is one embodiment of the transaction device and the program, and does not limit the configuration or specifications. The transaction device and the program of this embodiment are an example of application to a self-service POS terminal.

[0009] Fig. 1 is a front view showing an example of the appearance of the self-service POS terminal 1 according to an embodiment. Fig. 2 is a perspective view showing an example of the appearance of the self-service POS terminal 1 as seen from above. The self-service POS terminal 1 is a transaction device that executes, by a customer's operation, a registration process for registering products to be sold and a transaction process for the products registered by the registration process.

[0010] The self-service POS terminal 1 comprises a main unit 11, a basket stand 12, and a bagging stand 13. The main unit 11 comprises a deposit / withdrawal unit 20 in the center. The main unit 11 also comprises a storage unit 14 above the deposit / withdrawal unit 20 in which various devices such as a scanner 40 (see FIG. 3), a card reader 50 (see FIG. 3), and a printer 60 (see FIG. 3) are stored. The main unit 11 also comprises a display / operation unit 70 above the storage unit 14. The main unit 11 also comprises an indicator light 80 behind the display / operation unit 70.

[0011] The basket stand 12 is a storage stand on which baskets are placed when registering products. The bagging stand 13 is a storage stand on which shopping bags can be hung in an open state. Products that have been registered are placed in the shopping bags.

[0012] The deposit / withdrawal unit 20 includes a coin insertion unit 21, a coin discharge unit 22, a banknote insertion unit 23, and a banknote discharge unit 24. The coin insertion unit 21 is an insertion port that accepts coins inserted by a customer to pay. The coin discharge unit 22 is a tray that accepts coins discharged from the deposit / withdrawal unit 20 as change or the like. The banknote insertion unit 23 is an insertion port that accepts banknotes inserted by a customer to pay. The banknote discharge unit 24 is an discharge port for banknotes discharged from the deposit / withdrawal unit 20 as change or the like.

[0013] The self-service POS terminal 1 also includes a coin sensor 25 (see FIG. 3), a coin LED (Light Emitting Diode) 26, a bill sensor 27 (see FIG. 3), and a bill LED 28. The coin sensor 25 is a sensor that detects coins in the coin discharge unit 22. For example, the coin sensor 25 is a magnetic sensor that detects coins based on the magnetic state of the coin discharge unit 22. The coin LED 26 is an LED that blinks when there is a coin in the coin discharge unit 22. The bill sensor 27 is a sensor that detects a bill in the bill discharge unit 24. For example, the bill sensor 27 is a photosensor that detects a bill based on whether or not light is received without being blocked by the bill in the bill discharge unit 24. The bill LED 28 is an LED that blinks when there is a bill in the bill discharge unit 24.

[0014] The storage unit 14 has a reading window 41, a card discharge unit 51, and a receipt discharge unit 61 on the front. The reading window 41 is formed of a plate that can transmit light. The reading window 41 is a window that transmits light to the outside of the storage unit 14 when the scanner 40 stored inside the storage unit 14 reads a code symbol, etc. The card discharge unit 51 is an insertion port through which a card such as a credit card is inserted into the card reader 50 stored inside the storage unit 14, and is an ejection port through which the inserted card is ejected. The receipt discharge unit 61 is an ejection port through which receipts and the like issued by the printer 60 stored inside the storage unit 14 are ejected.

[0015] Furthermore, the self-checkout POS terminal 1 includes a human sensor 42 (see FIG. 3), a card sensor 52 (see FIG. 3), a card LED 53, a receipt sensor 62 (see FIG. 3), and a receipt LED 63.

[0016] Scanner 40 reads code symbols such as barcodes and two-dimensional codes held in front of reading window 41. For example, scanner 40 reads product codes capable of identifying products, customer codes capable of identifying customers attached to membership cards given to registered customers, and the like.

[0017] The human presence sensor 42 is a sensor that detects a human body in front of the self-service POS terminal 1. For example, the human presence sensor 42 is an infrared sensor that irradiates infrared rays and detects a human body by the reflected infrared rays. The human presence sensor 42 may be a sensor that detects body temperature, or a sensor that detects a human body in another manner. The human presence sensor 42 is directed toward the front of the reading window 41 through the reading window 41. Therefore, the human presence sensor 42 detects a human body in a predetermined position, such as in front of the self-service POS terminal 1.

[0018] Then, the scanner 40 reads the code symbol when a human body is detected by the human presence sensor 42. That is, when a human body is detected by the human presence sensor 42, the scanner 40 turns on a light to illuminate a reading area of ​​the code symbol or irradiates a laser light or the like to read the code symbol.

[0019] The card reader 50 is a reading device that reads a card such as a credit card inserted through the card discharge section 51. The card sensor 52 is a sensor that detects a card in the card discharge section 51. For example, the card sensor 52 is a photosensor that detects a card based on whether or not light is received without being blocked by the card in the card discharge section 51. The card LED 53 is an LED that flashes when a card is present in the card discharge section 51.

[0020] The printer 60 is a printing device that prints receipts showing details of a transaction and coupons for product discounts, etc. on receipt paper, etc. The receipt sensor 62 is a sensor that detects a receipt in the receipt discharge unit 61. For example, the receipt sensor 62 is a photosensor that detects a receipt based on whether or not light is received without being blocked by the receipt in the receipt discharge unit 61. The receipt LED 63 is an LED that flashes when there is a receipt in the receipt discharge unit 61.

[0021] The display operation unit 70 is, for example, a liquid crystal display device on which a touch panel is laminated.

[0022] The indicator light 80 is a light that notifies a store clerk that an abnormality has occurred in the self-service POS terminal 1, for example.

[0023] Next, the hardware configuration of the self-checkout POS terminal 1 will be described.

[0024] 3 is a block diagram showing an example of a hardware configuration of the self-service POS terminal 1. The self-service POS terminal 1 includes a control unit 101, a storage unit 102, a communication interface 103, a deposit / withdrawal unit 20, a coin sensor 25, a coin LED 26, a bill sensor 27, a bill LED 28, a scanner 40, a human sensor 42, a card reader 50, a card sensor 52, a card LED 53, a printer 60, a receipt sensor 62, a receipt LED 63, a display operation unit 70, an indicator light 80, and a sound output unit 104. These units are connected to each other via a system bus 105 such as a data bus or an address bus.

[0025] The control unit 101 is a computer that controls the overall operation of the self-service POS terminal 1 and realizes various functions of the self-service POS terminal 1. The control unit 101 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), and a RAM (Random Access Memory). The CPU controls the overall operation of the self-service POS terminal 1. The ROM is a storage medium that stores various programs and data. The RAM is a storage medium that temporarily stores various programs and data. The CPU executes programs stored in the ROM or the storage unit 102, etc., using the RAM as a work area.

[0026] The storage unit 102 is a storage device such as a hard disk drive (HDD) or a solid state drive (SSD). The storage unit 102 stores a control program 106 and a notification setting 107.

[0027] The control program 106 is a program for implementing the operating system and functions of the self-service POS terminal 1. The control program 106 includes a program for implementing characteristic functions according to this embodiment.

[0028] FIG. 4 is an explanatory diagram showing an example of the data configuration of the notification setting 107. The notification setting 107 is a setting of a notification method for an abandoned item that has not been collected from the self-service POS terminal 1. The notification setting 107 stores a priority order and a notification method associated with each discharge section for the abandoned item. The discharge section is information indicating the discharge section for the abandoned item. That is, the discharge section is information indicating the card discharge section 51, the bill discharge section 24, the coin discharge section 22, the receipt discharge section 61, and the like. The priority order is a setting indicating a priority order for notification of the abandoned item. The priority order shown in FIG. 4 indicates that a smaller value indicates a higher priority. The notification method is a setting indicating a notification method for the abandoned item. In the notification method shown in FIG. 4, in the case of the "card discharge section" and the "bill discharge section", it is indicated that notification is made by both the attendant terminal 2 and the screen display of the display operation section 70. In the case of the "coin discharge section", it is indicated that notification is made by the screen display of the display operation section 70. In the case of the "receipt discharge section," it indicates that no notification will be given.

[0029] The communication interface 103 communicates with devices connected via a network. For example, the communication interface 103 communicates with an attendant terminal 2 connected via a network. The attendant terminal 2 is an information processing device that displays the statuses of multiple self-service POS terminals 1 associated in advance.

[0030] The audio output unit 104 is a speaker that outputs sounds such as warning sounds and voice messages.

[0031] Next, characteristic functions of the self-service POS terminal 1 will be described. Fig. 5 is a block diagram showing an example of a characteristic functional configuration of the self-service POS terminal 1. The control unit 101 of the self-service POS terminal 1 loads the control program 106 in the storage unit 102 into the RAM, and operates according to the control program 106 to generate each functional unit shown in Fig. 5 on the RAM. Specifically, the control unit 101 of the self-service POS terminal 1 includes, as functional units, a communication control unit 1001, a product registration unit 1002, a transaction processing unit 1003, an attribute input unit 1004, an abandoned state determination unit 1005, a human detection determination unit 1006, a mode control unit 1007, an alarm control unit 1008, and a setting change unit 1009.

[0032] The communication control unit 1001 controls the communication interface 103 to control communication with devices connected to the network. For example, the communication control unit 1001 controls communication with the attendant terminal 2.

[0033] The product registration unit 1002 is an example of a reading control means. The product registration unit 1002 controls a product registration process for registering products to be sold. When an operator is at a predetermined position, the product registration unit 1002 causes the scanner 40 to execute a reading process for reading a code symbol. More specifically, the product registration unit 1002 causes the illumination of the scanner 40 to illuminate a reading area of ​​the code symbol. The product registration unit 1002 also causes the scanner 40 to irradiate a laser beam or the like for reading the code symbol. The product registration unit 1002 then reads the code symbol attached to a product held in front of the reading window 41, thereby accepting input of a product code capable of identifying the product. The product registration unit 1002 registers the product identified by the input product code.

[0034] The accounting processing unit 1003 controls accounting for products registered for sale by the product registration unit 1002. For example, the accounting processing unit 1003 calculates the total price of the products registered for sale by the product registration unit 1002. The accounting processing unit 1003 also calculates the change by subtracting the total price from the amount received from the customer.

[0035] The attribute input unit 1004 is an example of an input means. The attribute input unit 1004 accepts input of attribute information indicating attributes of a customer who operates the self-service POS terminal 1. Examples of customer attributes include age, sex, and language used. For example, the attribute input unit 1004 accepts input of attribute information by the scanner 40 reading a customer card. Note that the method of inputting attribute information is not limited to reading a customer card, and the attribute information may be input by operation or by short-distance wireless communication, etc.

[0036] The left-behind determination unit 1005 is an example of a first determination means. The left-behind determination unit 1005 determines whether or not an article, such as a credit card, a bill, a coin, or a receipt, is left at the discharge unit for each discharge unit. More specifically, the left-behind determination unit 1005 determines whether or not a coin is left at the coin discharge unit 22 based on a signal output from the coin sensor 25. The left-behind determination unit 1005 also determines whether or not a bill is left at the bill discharge unit 24 based on a signal output from the bill sensor 27. The left-behind determination unit 1005 determines whether or not a card, such as a credit card, is left at the card discharge unit 51 based on a signal output from the card sensor 52. The left-behind determination unit 1005 determines whether or not a receipt is left at the receipt discharge unit 61 based on a signal output from the receipt sensor 62.

[0037] The human detection unit 1006 is an example of a second determination means. The human detection unit 1006 determines whether an operator, such as a customer, who operates the self-service POS terminal 1 is in a predetermined position. That is, the human detection unit 1006 determines whether a human body, such as a customer, is in front of the self-service POS terminal 1. The human detection unit 1006 determines whether a human body is in a predetermined position based on a signal output from the human detection sensor 42.

[0038] The mode control unit 1007 controls the mode of the scanner 40. The modes of the scanner 40 include a product registration mode and a human body detection mode.

[0039] The product registration mode is a mode that is set during product registration processing. When the product registration mode is selected, the product registration unit 1002 causes the scanner 40 to execute a code symbol reading process on condition that the human presence determination unit 1006 determines that a human body is present. The reading process is, for example, turning on a light that illuminates the reading area of ​​the scanner 40 or irradiating a laser beam that reads the code symbol.

[0040] The human body detection mode is a mode that is set during checkout. When the product registration unit 1002 is in the human body detection mode, it does not allow the scanner 40 to read the code symbol even if the human presence determination unit 1006 determines that a human body is present. In other words, the scanner 40 does not turn on the illumination that illuminates the reading area, and does not irradiate the laser light that reads the code symbol.

[0041] The notification control unit 1008 is an example of a notification means. The notification control unit 1008 notifies that an article has been left in the discharge unit. The notification control unit 1008 notifies using different notification methods depending on whether a human body is detected or not. The notification control unit 1008 does not notify when the abandonment determination unit 1005 determines that an article has not been left.

[0042] When the abandonment determination unit 1005 determines that the article discharged by the discharge unit has been left, the notification control unit 1008 notifies the user that the article has been left by a first notification method. The first notification method is to blink an LED associated with the discharge unit that has discharged the abandoned article. More specifically, when it is determined that a coin has been left in the coin discharge unit 22, the notification control unit 1008 blinks the coin LED 26. When it is determined that a banknote has been left in the banknote discharge unit 24, the notification control unit 1008 blinks the banknote LED 28. When it is determined that a card has been left in the card discharge unit 51, the notification control unit 1008 blinks the card LED 53. When it is determined that a receipt has been left in the receipt discharge unit 61, the notification control unit 1008 blinks the card LED 53. When the abandonment determination unit 1005 determines that items have been abandoned at multiple discharge units, the notification control unit 1008 blinks the LEDs associated with the discharge units that have discharged the abandoned items.

[0043] When the abandoned item determination unit 1005 determines that an item has been abandoned and the human presence determination unit 1006 no longer detects a human body, the notification control unit 1008 determines whether a predetermined time has passed since the human body was no longer detected. The notification control unit 1008 issues a notification using the first notification method until the predetermined time has passed. The predetermined time is, for example, approximately one second. Note that the predetermined time is not limited to one second and may be any time.

[0044] Here, although the customer has not left the self-service POS terminal 1, the human detection unit 1006 may temporarily stop detecting the customer's body due to the customer's actions such as crouching or changing posture. However, the notification control unit 1008 does not need to change the notification method because the customer has not yet left the self-service POS terminal 1. Therefore, the notification control unit 1008 does not change the notification method until a predetermined time has elapsed since the customer's body was no longer detected.

[0045] The notification control unit 1008 issues a notification by a second notification method based on the notification setting 107 when the abandonment determination unit 1005 determines that an item is left in the discharge unit and a predetermined time has elapsed since the human detection determination unit 1006 stopped detecting a human body. The second notification method is, for example, a notification method set in the notification setting 107. For example, the notification control unit 1008 issues a notification by displaying on the display operation unit 70 that an abandoned item has been left. In addition, the notification control unit 1008 issues a notification by transmitting information indicating that an abandoned item has been left to the attendant terminal 2. When the attendant terminal 2 receives information indicating that an abandoned item has been left, the attendant terminal 2 issues a notification by displaying the type of the abandoned item and information that can identify the self-POS terminal 1 in association with each other. In addition, the notification control unit 1008 issues a notification by causing the audio output unit 104 to output a voice message indicating that an abandoned item has been left. Furthermore, the notification control unit 1008 blinks the indicator light 80 to notify that an abandoned article has been left behind.

[0046] Furthermore, for a discharge section for which no notification is set in the notification setting 107, even if the abandonment determination section 1005 determines that an item has been abandoned, the notification control section 1008 does not execute notification using the second notification method. In this case, the notification control section 1008 executes notification using the first notification method. That is, the notification control section 1008 blinks an LED associated with the corresponding discharge section.

[0047] Furthermore, when issuing a notification using the second notification method set in the notification settings 107, the notification control unit 1008 issues a notification that an item has been left in the discharge section based on the priority order set in the notification settings 107. For example, the notification control unit 1008 issues a notification sequentially in the order of priority order set in the notification settings 107. More specifically, on condition that the abandonment determination unit 1005 determines that an item has disappeared from the discharge section with the highest priority, the notification control unit 1008 issues a notification that an item has been left in the discharge section with the next highest priority.

[0048] The process of sequentially notifying in the order of priority will be described by taking, for example, a case where a card, coins, and receipt are left behind. In the notification setting 107 shown in FIG. 4, the card discharge unit 51, the coin discharge unit 22, and the receipt discharge unit 61 have the highest priority in this order. Also, the card discharge unit 51 and the coin discharge unit 22 are set to notify on a screen. The receipt discharge unit 61 is set not to notify. In this case, the notification control unit 1008 notifies the fact that a card is left behind in the card discharge unit 51 by displaying on the display operation unit 70. On the condition that the card cannot be detected from the card discharge unit 51, the notification control unit 1008 notifies the fact that a coin is left behind in the coin discharge unit 22 by displaying on the display operation unit 70. Then, when the coin cannot be detected from the coin discharge unit 22, the notification control unit 1008 ends the notification by the display operation unit 70 because the notification control unit 1008 is set not to notify the receipt discharge unit 61. The notification control unit 1008 then notifies the user that the receipt has been left behind using the first notification method.

[0049] Furthermore, when the attribute input unit 1004 accepts input of attribute information indicating the attributes of the customer operating the self-service POS terminal 1, the notification control unit 1008 notifies the customer by a second notification method according to the input attribute information. For example, when the second notification method is a voice message and the attribute information indicates an elderly person, the notification control unit 1008 notifies the customer by a louder voice than when the customer is not elderly. When the second notification method is a screen display and the attribute information indicates an elderly person, the notification control unit 1008 notifies the customer by a screen with larger characters than when the customer is not elderly. When the second notification method is a screen display and the nationality of the customer indicated by the attribute information is a foreign nationality, the notification control unit 1008 notifies the customer in a foreign language such as English. How to change the second notification method according to the attribute information may be stored in the notification setting 107 or may be included in the attribute information.

[0050] When the setting change unit 1009 receives an input to change the notification setting 107, it changes the notification setting 107 to a setting according to the input content. The input method for changing the setting is not limited. For example, the input for changing the setting may be input via the communication interface 103 or via the display operation unit 70.

[0051] Next, a description will be given of a mode change process executed by the self-service POS terminal 1. Here, Fig. 6 is a flow chart showing an example of a mode change process executed by the self-service POS terminal 1 of this embodiment.

[0052] The mode control unit 1007 determines whether or not the product registration process has started (step S11). If the product registration process has not started (step S11; No), the mode control unit 1007 waits.

[0053] On the condition that the product registration process has started (step S11; Yes), the mode control unit 1007 sets the product registration mode (step S12).

[0054] The mode control unit 1007 determines whether or not a transaction process has started (step S13). If a transaction process has not started (step S13; No), the mode control unit 1007 proceeds to step S12 and maintains the product registration mode.

[0055] If the transaction process has started (step S13; Yes), the mode control unit 1007 sets the mode to the human body detection mode (step S14).

[0056] The mode control unit 1007 determines whether the transaction process has been completed (step S15). If the transaction process has not been completed (step S15; No), the mode control unit 1007 proceeds to step S14 and maintains the human body detection mode.

[0057] If the transaction process has been completed (step S15; No), the mode control unit 1007 ends the mode change process.

[0058] Next, a description will be given of the notification process executed by the self-service POS terminal 1. Here, Fig. 7 is a flowchart showing an example of the notification process executed by the self-service POS terminal 1 of this embodiment. Here, the notification process is a process for notifying that an article has been left in the discharge section during transaction processing.

[0059] The abandoned item determination unit 1005 determines whether or not an abandoned item has been detected (step S21). On the condition that an abandoned item has been detected (step S21; Yes), the human presence determination unit 1006 determines whether or not a human body has been detected (step S22).

[0060] If a human body is detected (step S22; Yes), the notification control unit 1008 notifies the user of the abandoned article using the first notification method (step S23). Then, the notification control unit 1008 proceeds to step S21.

[0061] If no human body is detected in step S22 (step S22; No), the notification control unit 1008 determines whether a predetermined time has passed since the article was left and no human body was detected (step S24). If the predetermined time has not passed (step S24; No), the notification control unit 1008 proceeds to step S22.

[0062] If the predetermined time has elapsed (step S24; Yes), the notification control unit 1008 performs notification using the second notification method based on the notification setting 107 (step S25). Then, the notification control unit 1008 proceeds to step S21.

[0063] On condition that no abandoned article is detected in step S21 (step S21; No), the accounting processing section 1003 determines whether or not the accounting process has been completed (step S26).

[0064] If the accounting process has not been completed (step S26; No), the accounting processor 1003 proceeds to step S21.

[0065] If the accounting process has been completed (step S26; Yes), the accounting processor 1003 ends the notification process.

[0066] As described above, when the self-service POS terminal 1 according to this embodiment determines that an article discharged from a discharge section has been left behind and determines that an operator such as a customer is not at a predetermined position, it issues a notification using the second notification method set in the notification setting 107. Furthermore, when the self-service POS terminal 1 determines that articles have been left behind at multiple discharge sections, it issues a notification in the order of priority set in the notification setting 107. Therefore, when collection of multiple articles is forgotten, the self-service POS terminal 1 can issue a notification according to the importance of the articles left behind.

[0067] Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. These embodiments and their modifications are included in the scope and spirit of the invention, and are included in the scope of the invention and its equivalents described in the claims.

[0068] In the above embodiment, the accounting device is a self-service POS terminal 1. However, the accounting device can also be a semi-self-service POS terminal that executes accounting for products for sale through customer operations.

[0069] In the above embodiment, the notification control unit 1008 has been described as notifying the user that an article has been left in a discharge unit in the order of priority of the discharge units set in the notification setting 107. However, the notification control unit 1008 may notify the user by emphasizing the order of priority. The notification control unit 1008 may also notify the user by arranging the discharge units in the order of priority.

[0070] In the above embodiment, the notification setting 107 has been described as storing a priority order and a notification method for each discharge unit, such as the card discharge unit 51, the bill discharge unit 24, the coin discharge unit 22, and the receipt discharge unit 61. However, the notification setting 107 may store a priority order and a notification method for each item discharged by the discharge unit. For example, the receipt discharge unit 61 may discharge not only a receipt showing the details of a transaction, but also a coupon for a discount on a product. If receipts and coupons have different levels of importance, the notification setting 107 may store different priorities and notification methods for receipts and coupons.

[0071] The programs executed by each device in the above-mentioned embodiments and modifications are provided by being pre-installed in a storage medium (ROM or storage unit) included in each device, but this is not limited to the above. For example, the programs may be provided by being recorded in an installable or executable format on a computer-readable storage medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD (Digital Versatile Disk). Furthermore, the storage medium is not limited to a medium independent of the computer or embedded system, but also includes a storage medium in which a program transmitted via a LAN, the Internet, or the like is downloaded and stored or temporarily stored.

[0072] In addition, the programs executed by each device in the above embodiments and modified examples may be stored on a computer connected to a network such as the Internet and provided by downloading them via the network, or may be provided or distributed via a network such as the Internet. [Explanation of symbols]

[0073] 1 Self-service POS terminal 2. Attendant terminal 11 Main unit 20 Deposit and Withdrawal Section 22 Coin ejection section 24 Bill ejection section 25 Coin Sensor 26 Coin LED 27 Bill Sensor 28 LED Banknotes 40 Scanner 42 Human Sensor 50 Card Reader 51 Card ejection section 52 Card Sensor 53 Card LED 60 Printers 61 Receipt ejection section 62 Receipt sensor 63 Receipt LED 70 Display operation section 80 indicator light 104 Audio output section 107 Notification Settings 1001 Communication control unit 1002 Product Registration Department 1003 Accounting department 1004 Attribute input section 1005 Abandonment judgment section 1006 Humanity Judgment Department 1007 Mode control section 1008 Notification control unit 1009 Setting change section [Prior art documents] [Patent documents]

[0074] [Patent Document 1] JP 2012-48319 A

Claims

1. 1. A checkout device that notifies the user by a first notification method that an item has been left in a discharge section that discharges an item, on condition that the device determines that the item has been discharged by the discharge section, a first determination means for determining whether the article has been discharged by each of the discharge units; A second determination means for determining whether an operator who operates the transaction process is in a predetermined position; a notification means for notifying, by a second notification method, that the article has been left behind based on the priority order of each of the discharge sections, on condition that the second determination means determines that the operator is not present at a predetermined position, when the first determination means determines that the article is present in a plurality of the discharge sections; An accounting device comprising:

2. The notification means notifies the user that the item has been left behind at the discharge section having the next highest priority on condition that the first determination means determines that the item has been removed from the discharge section having the highest priority. The accounting device of claim 1 .

3. The input unit further includes an input unit for receiving an input of attribute information indicating an attribute of the operator, The notification means notifies using the second notification method corresponding to the attribute information received by the input means.

3. The accounting device according to claim 1 or 2.

4. a read control means for reading a code symbol on condition that the second determination means determines that the operator is at a predetermined position, A transaction device according to any one of claims 1 to 3.

5. When the first determination means determines that the article is present in the discharge section, which is set not to notify, the notification means does not notify using the second notification method.

5. A transaction device according to any one of claims 1 to 4.

6. a computer of a checkout device that notifies the user by a first notification method that an item has been left in a discharge section that discharges items, on condition that the computer determines that the item has been discharged in the discharge section; a first determination means for determining whether the article has been discharged by each of the discharge units; A second determination means for determining whether an operator who operates the transaction process is in a predetermined position; a notification means for notifying, by a second notification method, that the article has been left behind based on the priority order of each of the discharge sections, on condition that the second determination means determines that the operator is not present at a predetermined position, when the first determination means determines that the article is present in a plurality of the discharge sections; A program that makes it work.

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