Information processing method, information processing system, and program

Abstract

To charge a battery of a vehicle.SOLUTION: A system for supporting the operation of a shared service of an electric vehicle includes: a remaining amount acquisition unit that obtains the remaining amount of a battery; and a replacement request transmission unit that transmits a message requesting replacement of the battery to one or more persons who can replace the battery, the message including the remaining amount.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an operation support system. [Background technology]

[0002] There is a known technology for vehicle sharing that controls whether a vehicle can be driven from a server. (See Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2017-169051 A Summary of the Invention [Problem to be solved by the invention]

[0004] Batteries are required to install communication functions on vehicles. This battery is being charged. It is necessary to maintain this.

[0005] The present invention has been made in view of the above background, and provides a method for charging a battery in a vehicle. The aim is to provide technology that can [Means for solving the problem]

[0006] The main invention of the present invention to solve the above problems is to provide a shared service for electric vehicles. The system includes a remaining charge acquisition unit that acquires a remaining charge of a battery, and a battery replacement unit that performs the replacement of the battery. A message including the remaining capacity is sent to one or more battery replacement persons who receive the message, instructing them to replace the battery. and an exchange request transmission unit for transmitting the exchange request.

[0007] Other problems and solutions disclosed in this application are described in the embodiments and drawings. will be made clearer. Effect of the Invention

[0008] According to the present invention, the vehicle battery can be charged. [Brief description of the drawings]

[0009] [Figure 1] FIG. 1 is a diagram illustrating a bicycle sharing service according to an embodiment of the present invention. [Diagram 2] 1 is a diagram illustrating an example of the overall configuration of an operation support system according to an embodiment of the present invention. [Diagram 3] 2 is a diagram illustrating an example of a hardware configuration of a computer used in the management server 20 and the exchanger terminal 30. FIG. [Figure 4] 2 is a diagram for explaining the functional configuration of a communication device 11, a management server 20, and an exchange terminal 30. FIG. [Diagram 5] 10 is a diagram for explaining the operation of the system relating to replacement of the battery 14. FIG. [Figure 6] FIG. 6 is a diagram showing an example of a screen 61 that displays machine information related to an exchange request. [Figure 7] 13 is a diagram showing an example of a screen 62 presenting the remuneration amount for each port 2. FIG. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] <Summary of the Invention> The contents of the embodiments of the present invention will be listed and described. For example, the present invention has the following configuration. Equipped with. [Item 1] A system for supporting the operation of an electric vehicle sharing service, comprising: A remaining capacity acquisition unit that acquires a remaining capacity of a battery; The battery replacement including the remaining capacity is performed for one or more battery replacement persons who can replace the battery. an exchange request sending unit that sends a message instructing An operation support system comprising: [Item 2] The operation support system according to item 1, an exchanger acquisition unit that acquires information identifying the exchanger who replaced the battery; a reward amount determination unit that determines a reward amount for the exchanger according to a remaining amount of the battery; a payment processing unit that performs processing to pay the reward amount to the exchanger; An operation support system comprising: [Item 3] Item 2. An operation support system according to the present invention, The reward amount determination unit further varies the reward amount according to attributes of the exchanger. and, An operational support system characterized by: [Item 4] Item 2. An operation support system according to the present invention, The remuneration amount determination unit further determines the remuneration amount according to a port where the electric vehicle is parked. Varying the amount of remuneration, An operational support system characterized by: [Item 5] The operation support system according to item 1, A location information receiving unit that acquires location information indicating a location of the electric vehicle is further provided. The exchange request transmission unit is configured to receive a position of the electric vehicle and notifying the plurality of exchangers of the remaining amount; An operational support system characterized by: [Item 6] Item 5. An operation support system according to item 5, a port information storage that stores port information including the location of a port where the electric vehicle can be parked; Department and A port identification device that identifies the port where the electric vehicle is parked according to the location information. With Sadabe, Further equipped with The exchange request transmission unit transmits, for each port, the total value of the number of vehicles and the remaining amount. notifying said exchange; An operational support system characterized by:

[0011] <System Overview> The following describes an operation support system for a vehicle sharing service according to an embodiment of the present invention. In this embodiment, a sharing service (reservation) for bicycles with electric motors (electrically assisted bicycles) is provided. The operation support system of this embodiment is assumed to be used for any purpose. The present invention can be applied to any vehicle sharing service.

[0012] For example, vehicles may include all single-seat vehicles (personal mobility). For example, the vehicle may be a one-seater personal mobility device equipped with an electric motor. is a bicycle, scooter, or skateboard that can switch between electric (automatic) and electric assist. Vehicles generally do not require parking spaces. Vehicles include, for example, bicycles and scooters (kickboards, kick scooters, etc.). ), skateboard, parallel two-wheeled vehicle, two-wheeled inverted pendulum (Segway, etc.), self-supporting Vehicles may include stable unicycles, etc. Vehicles may also include motorized bicycles, motorcycles, etc. Vehicles may be equipped with a maximum speed of less than 30 km / h (e.g. motor vehicles). bicycles), those with a maximum speed of less than 24km / h (e.g., electric-assisted bicycles), those with a maximum speed of 20km / h This may include vehicles less than one meter long (for example, electric kick scooters).

[0013] FIG. 1 is a diagram illustrating a bicycle sharing service according to the present embodiment. In this embodiment, the port 2 is a place where the bicycle 1 is parked. Port 2 is a place where bicycles can be parked up to a certain number. In other words, each port 2 has a used space 21 and an empty space. At least one of the above may exist. When moving from port 2 (S) to destination port 2 (D) by bicycle 1, bicycle 1 Specify destination port 2 (D) before using the port. Assign free port 22 to destination port 2 (D). If exists, the use of bicycle 1 is permitted, bicycle 1 is automatically unlocked, and the user It will be available.

[0014] In the sharing service of this embodiment, bicycle battery exchange is carried out in a so-called crowdsourcing format. In other words, replacement batteries are distributed to the person who will be replacing the batteries. You can charge the battery at home or elsewhere, and then charge the battery of a bicycle with a low charge level parked in Port 2. When a battery is swapped, the swapper is given a reward. The reward is determined according to the remaining battery power of the bicycle. For example, the lower the battery power of the bicycle, the higher the reward. It can be made to be given.

[0015] FIG. 2 is a diagram showing an example of the overall configuration of the operation support system of this embodiment. The bicycle support system includes a management server 20. The management server 20 The communication device 11 and the exchange terminal 30 of the exchange 3 are connected to the communication network 30. The communication network 30 is, for example, the Internet. , public telephone line networks, mobile phone lines, wireless communication paths, Ethernet (registered trademark), etc. The exchange terminal 30 is, for example, a smartphone, a tablet computer, a personal computer, or the like. The management server 2 is, for example, a workstation. The computer may be a general-purpose computer such as an application or personal computer, or It may be logically realized by cloud computing.

[0016] The bicycle's communication device 11 notifies the management server 20 of the bicycle's 1 location and remaining charge. The management server 20 detects bicycles 1 that need charging (for example, bicycles 1 whose remaining battery power is below a predetermined level). ) exists, a message is sent to the exchanger terminal 30 to request that the battery 14 of the bicycle 1 be replaced. The battery exchanger 3 can then respond by sending a message to the battery exchanger 3. At this time, the exchanger 3 will also transfer the bicycles parked at port 2 in addition to the bicycle 1 that was notified. The exchanger 3 may exchange the battery 14 of the battery 1. You can access Bike 20 to check the remaining battery level of Bike 1 parked in Port 2. do.

[0017] <Computer> FIG. 3 shows the hardware of the computer used in the management server 20 and the exchange terminal 30. FIG. 1 is a diagram showing a configuration example. Note that the configuration shown in the figure is an example, and the present invention may have other configurations. The computer includes a CPU 01, a memory 202, a storage device 203, a communication interface, The storage device 203 stores various data. Hard disk drives and solid-state drives that store data and programs The communication interface 204 is connected to the communication network 3. An interface for connecting, for example, to Ethernet adapters, modems for connecting to the public telephone network, and wireless communication devices for wireless communication , USB (Universal Serial Bus) connector and RS232C connector for serial communication The input device 205 is a device for inputting data, such as a keyboard, a mouse, a touch screen, etc. The output device 206 outputs data. For example, displays, printers, speakers, etc.

[0018] <Functional configuration> FIG. 4 is a diagram for explaining the functional configuration of the communication device 11, the management server 20, and the exchange terminal 30. be.

[0019] ==Communication Device 11== The communication device 11 includes a charge amount acquisition unit 111, a position information acquisition unit 112, and a device information transmission unit 113. Each of these functional units may be realized by a logic circuit, It may be realized by a general-purpose processor executing a program.

[0020] The charge level acquisition unit 111 acquires the charge level of the bicycle 1 (the remaining charge of the battery 14 equipped in the bicycle 1). The charge amount acquisition unit 111 can calculate the remaining capacity of the battery 14 by a general method. Therefore, detailed description will be omitted here.

[0021] The location information acquisition unit 112 is, for example, a GPS (Global Positioning System) receiver ( As shown in the figure, the communication device 11 may include the information, or the information may be acquired from an external sensor. The position of the bicycle 1 can be determined based on the GPS signal received by the vehicle.

[0022] The bicycle information transmission unit 113 is a server that manages information about the bicycle 1 (hereinafter, referred to as bicycle information). The bicycle information includes a bicycle ID for identifying the bicycle 1 and a charge amount acquisition unit 11. The charge amount (remaining charge of the battery 14) acquired by the device 1 and the location information acquired by the location information acquisition unit 112 The machine information transmission unit 113 may include, for example, WiFi or LTE (Long Tera The management server 20 transmits the aircraft information to the management server 20 via the communication network 30 in accordance with a standard such as the IEEE 802.11b / g / n (IEEE 802.11a / b / g / n) standard. The machine information transmission unit 113 can transmit the information periodically (for example, every 5 minutes, 10 minutes, The machine information can be transmitted to the management server 20 at any set time interval (e.g., every hour, every three hours, etc.). It is also possible to change the transmission interval depending on the charge amount and the location information. Depending on the timing of the transmission, the aircraft information may include only the charge level or the location information. For example, when the charge amount falls below a predetermined threshold, the machine information transmission unit 113 When the amount of change in the location information (i.e., the distance traveled by bicycle 1) exceeds a predetermined threshold Sometimes, it is possible to transmit aircraft information at that time without regard to the transmission interval. .

[0023] == Management Server 20 == The management server 20 includes a machine information receiving unit 211, an exchange request transmitting unit 212, and a machine information transmitting unit 2 13, exchange start notification receiving unit 214, exchange end notification receiving unit 215, remuneration amount determining unit 216, Reward payment unit 217, machine information storage unit 231, exchanger storage unit 232, exchange history storage unit 233 Equipped with.

[0024] The machine information storage unit 231 stores machine information. The information includes the device ID that identifies Bicycle 1, the last update date and time of the device information, the location of Bicycle 1, Includes battery level, status, port ID, etc. The device ID, location and charge level are The status may be included in the information transmitted from the bicycle 1. Bicycle 1 is available, the battery of Bicycle 1 is being replaced, etc. Management server 20 changes the status to in use when bicycle 1 starts to be used, and changes the status to in use when bicycle 1 ends to The port ID can be set to "Available". This is information that identifies the port 2 being used.

[0025] The exchanger storage unit 232 stores information about the exchanger 3 (hereinafter, referred to as exchanger information). The exchanger information includes the contact information and the address of the exchanger 3 in association with the exchanger ID that identifies the exchanger 3. Contact information includes, for example, an email address, the exchange terminal 30, The ID, phone number, and social network of the exchange party 3 to send a push notification to the The payment information may be, for example, a bank account number or other information that is required by the exchange. This is information for paying reward to exchanger 3.

[0026] The replacement history storage unit 233 stores information regarding the replacement of the battery 14 (hereinafter referred to as replacement history). The battery replacement history includes the date and time when the battery 14 was replaced, the name of the person who replaced the battery 14, and the exchanger ID that identifies the battery 14, and port 2 that identifies the bicycle 1 that had the battery 14 replaced. a bicycle ID for identifying the bicycle 1 whose battery 14 has been replaced; This includes the amount of compensation (payment) received.

[0027] The bicycle information receiving unit 211 receives bicycle information from the bicycle 1. The received machine information is registered in the machine information storage unit 231. and updating the aircraft information stored in the aircraft information storage unit 231 based on the acquired aircraft information. In addition, the machine information receiving unit 211 can receive, for example, the date and time when the machine information is received or the machine The date and time when the information storage unit 231 was updated can be set in the machine information as the last update date and time. For example, the bicycle information receiving unit 211 receives the position of the bicycle 1 whose status is available. It is also possible to identify the nearest port 2 based on the location information and set the port ID.

[0028] The exchange request transmission unit 212 transmits a message (hereinafter, The exchange request sending unit 212 sends a request for exchange to the exchange terminal 30. The charge amount of the updated machine information in the machine information storage unit 231 becomes equal to or less than a predetermined threshold. If there is a battery 14 of the bicycle 1 related to the bicycle information, a replacement request is made to replace the battery 14 of the bicycle 1 related to the bicycle information. The request for exchange can be sent to the exchanger terminal 30. The exchange request includes the target machine information. The exchange request may include only part of the aircraft information (for example, the remaining charge). It is also possible to do so.

[0029] The exchange request may be sent to all or some of the exchangers 3. The exchange request transmission unit 212, for example, detects that the bicycle 1 to be charged (the bicycle 1 whose charge amount is below the threshold) Exchange with exchanger 3 who is currently within a specified distance from the location where the port is parked (the location of port 2). The exchange request transmission unit 212 can transmit an exchange request to the vehicle to be charged. A request for exchange is sent to exchanger 3 whose address is within a specified distance from the location where bicycle 1 is parked. It can be trusted.

[0030] The machine information transmission unit 213 transmits machine information in response to a request from the exchange terminal 30. For example, the machine information transmission unit 213 may specify a port ID and transmit the specified The device information transmission unit 213 can respond with device information corresponding to the received port ID. In addition, when the battery 14 of the bicycle 1 is replaced, the amount of the remuneration determined by the remuneration amount determination unit 216 described later is The reward amounts for each port 2 can be added together and included in the response.

[0031] The exchange start notification receiving unit 214 receives a notification from the exchanger terminal 30 that the battery 14 exchange is to be started. (hereinafter referred to as "Exchange Start Notification") is received. The exchange start notification specifies the device ID. In response to the exchange start notification, the exchange start notification receiving unit 214 receives the specified device ID. The status of the device information can be set to "battery replacement in progress." Replacement start notification receiving unit 214 The status of the aircraft information corresponding to the aircraft ID included in the exchange start notification is in use or If the battery is being replaced, the battery cannot be replaced and a notice will be sent to that effect. In other words, the exchange start notification receiving unit 214 can send an early The winner can then allow the battery 14 of the bicycle 1 to be replaced. When the ID is set, the exchange start notification receiving unit 214 performs a sequence for each machine ID. You can change the status and determine whether or not to replace the battery.

[0032] The exchange completion notification receiving unit 215 receives a notification from the exchanger terminal 30 that the exchange of the battery 14 has been completed. (hereinafter referred to as "Exchange Completion Notification") is received. The exchange completion notification specifies the device ID. In response to the exchange completion notification, the exchange completion notification receiving unit 215 receives the specified device ID. The status of the machine information can be set to "available." The exchange completion notification receiving unit 215 The exchange completion notification receiving unit 215 also updates the charge amount in the machine information corresponding to the machine ID. For example, a request to acquire the charge amount is transmitted to the communication device 11 to acquire the charge amount. can.

[0033] The reward amount determination unit 216 determines the reward amount for the exchanger 3. The reward amount is calculated according to the remaining charge of the replaced battery 14 (the value set in the charge amount in the aircraft information). The remuneration amount determination unit 216 determines the remuneration amount based on the fully charged capacity of the battery 14. The difference between the charge amount set in the previous aircraft information and the required charge amount (hereinafter referred to as the required charge amount), i.e. In other words, the amount of reward can be determined according to the amount of power that the exchanger 3 charges the battery 14. .

[0034] The remuneration for replacing the battery 14 is determined, for example, by multiplying a fixed unit price by the required charging amount. Alternatively, the amount of charge required may be determined based on the electricity price, which is determined according to the season, time of day, etc. It is also possible to calculate it by multiplying

[0035] == Dynamic pricing based on attributes == In addition, the reward amount determination unit 216 is configured to determine different reward amounts depending on the attributes of the exchanger 3. The remuneration amount determination unit 216 may determine the unit price according to the attributes of the exchanger 3, for example. The remuneration amount may be calculated by multiplying the required quantity, or the remuneration amount may be calculated uniformly based on a predetermined unit price. A premium may be added (or subtracted) according to the attributes of the exchanger 3. The amount of reward may be determined by combining the attributes of the exchanger 3 with other conditions.

[0036] The attributes of the exchanger 3 may include, for example, marketing-related attributes such as demographic attributes. In addition, the attributes of the exchanger 3 may include the battery 14 in a predetermined period in the past. The frequency of battery replacement and the amount of charged power (the total amount of charge required for each of the replaced batteries 14) were used. The reward amount determination unit 216 may determine, for example, the reward amount for the exchanger 3 who has a high exchange record (frequency). The reward amount determination unit 216 can determine a higher reward amount for new exchangers. In order to encourage the participation of exchangers 3, the amount of reward will be determined to be higher for exchangers 3 who trade less frequently. It is also possible.

[0037] In addition, the reward amount determination unit 216 determines the reward amount according to the address or current location of the exchanger 3. For example, the remuneration amount determination unit 216 may determine the location (or The farther the address or current location of the exchanger 3 is from the location of port 2 where bicycle 1 is parked, the The amount of compensation can be determined so that it is as high as possible.

[0038] In addition, the remuneration amount determination unit 216 can determine the remuneration amount according to the remaining battery power. For example, the remuneration amount determination unit 216 may determine the remaining battery charge of the bicycle 1 or the parking lot where the bicycle 1 is parked. Depending on the total remaining battery power of all or some of the multiple bicycles 1 parked in the lot 2 (battery In order to motivate more battery swappers 3 to swap batteries, the reward amount is set to The amount of compensation can be determined to increase the

[0039] In addition, the remuneration amount determination unit 216 can determine the remuneration amount according to the number of bicycles 1. The remuneration amount determination unit 216 may determine the amount of remuneration based on, for example, the number (or number of) bicycles 1 parked at the port 2. ), or the amount of compensation will be determined based on the number of available spaces. can be done.

[0040] In addition, the reward amount determination unit 216 determines the reward amount according to the vehicle that the exchanger 3 is riding on. For example, the reward amount determination unit 216 can determine the vehicle on which the exchanger 3 is riding. Alternatively, the amount of the reward may be determined according to the type of vehicle. The current location of the exchanger 3 is periodically obtained to determine the movement speed of the exchanger 3 during a given period. The moving speed (which may be an average value or a maximum value) is used as the basis for the moving speed. The reward amount determination unit 216 can specify the means (vehicle) of travel that moves faster. A higher reward amount may be determined by the exchanger 3 riding the vehicle, or a slower one may be determined by the exchanger 3 riding the vehicle. A higher reward amount may be determined by the person 3 exchanging the goods.

[0041] In addition, the remuneration amount determination unit 216 may determine, for example, that the exchanger 3 is a business company. The amount of remuneration may be determined according to the business hours of the exchanger 3. The business hours are stored for each exchanger 3, and the remuneration amount determination unit 216 determines whether or not the remuneration amount is within the business hours. A higher remuneration amount can be determined.

[0042] In addition, the remuneration amount determination unit 216 determines whether the battery to be replaced is being charged by the exchanger 3 (for example, Even if the reward amount is determined depending on whether the exchanger 3 takes the device home and charges it, The remuneration amount determination unit 216 determines whether the exchanger 3 is charging the battery or not. The amount of compensation can be determined so as to be higher than the amount of compensation paid to the other party.

[0043] ==Location-based dynamic pricing== In addition, the remuneration amount determination unit 216 determines whether the bicycle 1, which is the subject of the battery 14 replacement, is parked at a parking lot. A different remuneration amount may be determined depending on the location of the second port. The unit 216 determines different unit prices or premiums depending on the distance from a station, commercial facility, etc. In addition, for example, the remuneration amount determination unit 216 may determine the remuneration amount after the exchange request is issued. Time until the notice of exchange start is issued (i.e., exchange 3 can be procured immediately) The unit price or premium is determined according to the shortness of the aggregate value (for example, the average value) of the You can do so.

[0044] In addition, the remuneration amount determination unit 216 can determine the remuneration amount according to the location of port 2. The remuneration amount determination unit 216 determines, for example, the location where the bicycle 1, the battery 14 of which is to be replaced, is parked. For example, depending on whether port 2 faces a major road (a road with a width equal to or greater than a certain value), , bicycle 1 at port 2 facing a main street is more likely to be involved than bicycle 2 at port 2 facing a main street. The remuneration amount can be determined so that replacing the battery 14 of the car 1 is more expensive.

[0045] In addition, the remuneration amount determination unit 216 determines the number of bicycles 1 in the vicinity of the bicycle 1 whose battery 14 is to be replaced. For example, the remuneration amount determination unit 216 may determine the remuneration amount according to the number of batteries 14. Depending on the number of other bicycles 1 parked in port 2 where the bicycle 1 to be exchanged is parked, For example, the smaller the number, the higher the remuneration amount can be determined. The remuneration amount determination unit 216 determines whether or not the bicycle 1 that is the subject of battery replacement is parked near the port 2. Depending on the number of bicycles 1 parked at port (another port within a certain distance from port 2), For example, the smaller the number, the higher the remuneration amount can be determined.

[0046] ==Dynamic pricing according to the season== In addition, the remuneration amount determination unit 216 determines the remuneration amount according to time factors such as date, day of the week, and time period. For example, the remuneration amount determination unit 216 may determine the remuneration amount for Saturday, Sunday, and the like. Or the amount of compensation for holidays can be determined so that it is higher than the compensation for other days of the week. In addition, the remuneration amount determination unit 216 may combine the day of the week and the time period to determine, for example, Friday night. The amount of remuneration for that time period will be determined so that it is higher than the remuneration for other days and times of the week. In addition, the remuneration amount determination unit 216 may set the remuneration amount for winter to 1000 yen depending on the season. The amount of compensation can be determined to be higher than the seasonal amount.

[0047] == Dynamic pricing based on app usage history == In addition, the remuneration amount determination unit 216 determines whether software (e.g., software The application is an application that runs on a smartphone. Hereinafter, it will be simply called the application. For example, if an application has been started in the exchanger terminal 30 in the past, the amount of reward can be determined. For example, if an exchanger has started the app many times, In addition, at the time of notifying the amount of the remuneration, Or, the app has been running (and has been running) within a specified period of time from the time of notification. In addition to viewing the app on the screen), the app is not running (or (Even if the app is running in the background, it will be more expensive than the exchange.) The amount of compensation can be determined as follows:

[0048] == Dynamic pricing according to supply and demand == The remuneration amount determination unit 216 can determine the remuneration amount according to the supply and demand of bicycles. The remuneration amount determination unit 216 may, for example, determine the demand, i.e., the number of rotations starting from port 2. The remuneration amount can be determined according to the number of cars 1. For bicycle 1 parked at port 2, which is more in demand, the fee will be higher than at other ports 2. The remuneration amount determination unit 216 can determine the remuneration amount based on, for example, the season, the day of the week, For each combination of date and time, the past demand (for the relevant port 2) The number of reservations that have been made as departure ports is tallied, and the total value (the total value can be used, or the total number can be used as the parking space) is tallied. It may be a normalized value obtained by dividing by the number of paces. It may also be a statistical value such as an average value. For port 2 with a large number of ,the reward amount is determined so that it is higher than the other port 2. It is possible.

[0049] In addition, the remuneration amount determination unit 216 determines whether or not a bicycle is supplied, that is, whether or not the bicycle is sent to port 2 as a destination port. The remuneration amount can be determined according to the number of 1s. The past supply (for the relevant port) is displayed for one or more combinations of the following: day of the week, date, and time of day. The total number of reservations (number of reservations with port 2 as the destination port) is calculated. It may be a normalized value obtained by dividing by the number of parking spaces. It may also be a statistical value such as an average value. For port 2 with a small value, the reporting value is set higher than that of other ports 2. The amount of remuneration may be determined.

[0050] In addition, the remuneration amount determination unit 216 determines the remuneration amount according to both the demand amount and the supply amount. The remuneration amount determination unit 216 may, for example, subtract the demand quantity from the supply quantity as described above. The smaller the number of tokens, the higher the reward amount. For example, the number of seasons, days of the week, dates, and times of day can be one or more combinations. It can be calculated for each category.

[0051] In addition, the remuneration amount determination unit 216 can evaluate the demand number based on the number of times the application is started. The remuneration amount determination unit 216 determines the number of times the user launches the application to use the bicycle 1, The number of times the app screen is displayed on a user's device can be counted as the demand. In addition, the remuneration amount determination unit 216 may determine the remuneration amount at the time of notification or after the time of notification. The number of times that the user has launched or launched the app within a specified period of time in the past, Or, the number of times the app screen is displayed or has been displayed will be counted as demand. It is possible.

[0052] In addition, the remuneration amount determination unit 216 calculates the demand amount by the charging amount (electricity obtained by subtracting the remaining charging amount from the fully charged amount). It may be measured as a quantity.

[0053] The remuneration amount determination unit 216 also predicts demand and / or supply, and The amount of demand can be determined according to the supply. The port 2 may be used as a departure port. The amount of power that can be calculated by subtracting the remaining charge from the fully charged charge of bicycle 1 parked at port 2 is The remuneration amount determination unit 216 may determine whether or not the notification is to be sent after a predetermined time (for example, The time can be any time, such as 30 minutes later, 60 minutes later, etc. Depending on the amount, the higher the demand, the lower the supply, the higher the electricity charge will be calculated by subtracting the supply from the demand. The more the number of participants, the higher the reward amount can be determined.

[0054] In addition, the remuneration amount determination unit 216 takes into consideration the time from when the exchange request is sent to when charging is completed. Taking into consideration the demand and / or supply, the remuneration amount can be determined. 16, for example, requests for replacement can be made by port 2, season, month, day of the week, time of day, etc. The time taken from transmission to completion of charging (completion of battery replacement) is tallied, and the The amount of reward can be determined based on the measured value. For example, the longer it takes to complete charging, the higher the reward. The remuneration amount determination unit 216 can determine the remuneration amount so that the remuneration amount becomes equal to or larger than the charging completion amount. The remuneration amount can be determined according to the maximum demand forecast value during the time period up to the present time.

[0055] The reward payment unit 217 performs a process of paying rewards to the exchanger 3. The payment process for rewards is, for example, by bank transfer, transfer to electronic money account, point account, etc. As the (or point allocation) process, a general process can be adopted.

[0056] ==Exchanger Terminal 30== The exchanger terminal 30 includes an exchange request receiving unit 311, an equipment information acquiring unit 312, and an exchange start notification transmitting unit. The exchange end notification sending unit 314 is provided.

[0057] The exchange request receiving unit 311 receives an exchange request. The exchange request receiving unit 311 is a management server The exchange request receiving unit 311 receives an exchange request from the management server 20. Alternatively, the user may access the website and send a request for an exchange.

[0058] The machine information acquisition unit 312 acquires machine information. In this embodiment, the exchange request includes the battery 14 contains information about the bicycle 1 to be replaced, but the exchanger 3 Then, the bicycle 1 can obtain the machine information about another bicycle 1 in port 2 where the bicycle 1 is parked. This allows the exchanger 3 to confirm the details of the exchange of the battery 14 of the bicycle 1 related to the exchange request. In addition, among bicycles 1 in the same port 2, there is some charge remaining but not fully charged. By replacing the battery 14, you can know the additional reward amount you can receive. This allows the exchanger 3 to simply replace the battery 14 on the bicycle 1, which requires a battery replacement. Therefore, the other bicycles 1 will be motivated to replace their batteries 14 in advance. The entire vehicle 2 can keep the charge level of the battery 14 of the bicycle 1 high.

[0059] In response to the exchange request, the exchange start notification transmission unit 313 sends the battery 14 of the specified bicycle 1 In response to an instruction from the exchanger 3 that has decided to exchange the data, a notification of the start of the exchange is sent to the management server 20. The exchange start notification sending unit 313 sends the bicycle start notification to the bicycle ID that identifies the bicycle 1 specified by the exchanger 3. The exchange start notification transmission unit 313 can set D to the exchange start notification. Display the bicycle information included in the request and specify whether or not to replace the battery 14 of the bicycle 1 In addition, the exchange start notification transmission unit 313 can receive the instruction from the exchanger 3. In response, the bicycle information acquisition unit 312 receives information on other bicycles parked in the same port 2 as the bicycle 1. 1, output the acquired information, and have the battery replaced by the battery replacement person 3. It is also possible to accept the designation of bicycles 1 that are subject to the above.

[0060] The replacement completion notification transmission unit 314 transmits a replacement completion notification to the management server after the replacement of the battery 14 is completed. The exchange end notification transmission unit 314 may, for example, detect a change in the remaining battery level. In this way, the completion of the replacement of the battery 14 may be detected and transmitted to the management server 30. Then, the system receives an input from, for example, the exchanger 3 that the exchange of the battery 14 has been completed. This is also fine.

[0061] <Operation> The operation of the operation support system of this embodiment will be described below. FIG. 1 is a diagram illustrating the operation of the system.

[0062] The communication device 11 periodically manages the location of the bicycle 1 and the charge level (remaining charge) of the battery 14. When the remaining charge amount falls below a predetermined threshold, the management server 20 notifies the management server 20 of the amount (S501). If the remaining charge is equal to or less than the threshold, the management server 20 transmits an exchange request including the bicycle 1's equipment information to the exchanger terminal 30 (S5 03). In addition, the location of the exchange terminal 30 is notified to the management server 20 from the exchange terminal 30. In this way, a certain number or the position of bicycle 1 are selected in order of proximity to the bicycle 1 whose remaining charge is below the threshold. Alternatively, the exchange request may be transmitted to an exchanger terminal 30 within a predetermined distance from the device.

[0063] The exchanger terminal 30 displays the device information set in the exchange request and receives the battery from the exchanger 3. The user can receive an instruction as to whether or not to exchange the equipment. 1 is a diagram showing an example of a display screen 61. On the screen 61, machine information 611 is displayed. In addition, the exchanger terminal 30 multiplies the amount of charge in the machine information by a predetermined unit price to obtain a remuneration amount. The remuneration amount 612 can be displayed. The remuneration amount 612 is determined in advance by the management server 20. The exchanger 3 may send the exchange request including the amount of the reward. In this case, the exchange terminal 30 sends a request for machine information (including the machine ID) to the management server. The management server 20 transmits the port number of the device information corresponding to the device ID to the management server 20 (S504). The exchange terminal 30 can respond with other machine information including the same port ID as the ID (S 505). The exchange terminal 30 displays the received machine information in the same manner as the screen 61. The bicycle 1 to be replaced is designated. For example, the button 6 on the screen 61 is pressed. When bicycle 1, which is the target for battery replacement, is selected by pressing 13, the The end 30 transmits an exchange start notification with the specified machine ID (multiple machine IDs are possible) to the management server 20. The management server 20 then checks the status of the device information corresponding to the specified device ID (S506). If the status is available, the status can be set to during battery replacement ( S507).

[0064] When the battery exchange is completed, the exchanger terminal 30 transmits an exchange completion notification to the management server 20. (S508), and the management server 20 sets the status of the machine information to available (S509). The exchanger 3 determines a reward amount according to the required charging amount of the exchanged battery 14, and pays the determined reward amount to the exchanger 3. The payment is made to the customer (S510).

[0065] As described above, according to the operation support system of this embodiment, the rotation related to the shared service is The replacement of the battery 14 of the car 1 can be done through crowdsourcing.

[0066] The present embodiment has been described above, but the above embodiment is for the purpose of making the present invention easier to understand. The present invention is not intended to be interpreted as being limited to the above. It is understood that the present invention is not limited to the above-mentioned embodiments, and may be modified or improved without departing from the spirit and scope of the present invention.

[0067] <Modification> For example, in this embodiment, a sharing service for electric bicycles 1 is assumed. Not limited to this, any vehicle that uses batteries, such as an electric scooter or electric cart, can be used for any purpose. The service can be applied to any type of service. Anything that has a battery will do.

[0068] In addition, in this embodiment, it is assumed that the battery 14 is replaced by the exchanger 3, but this is not limited to this. First, exchanger 3 takes bicycle 1 home, charges it, and then returns it to port 2. It may be in the form of

[0069] In this embodiment, all the vehicle information is transmitted from the bicycle. For example, Location information is received from the user's device, such as a smartphone operated by the user. It may also be.

[0070] In this embodiment, the remuneration amount per bicycle is presented based on the bicycle 1's machine information. However, it may be possible to display this for each port 2. FIG. 7 is a diagram showing an example of a screen 62 presenting a reward amount for each port. By presenting the total reward amount according to the amount of charge of the aircraft information for each exchange, exchanger 3 can You can then decide whether to go to port 2 and replace the battery 14. As mentioned above, the server 20 can give different reward amounts for each bicycle 1 depending on the exchanger 3 and port 2. In this case, the remuneration amount determined will be calculated for each port. It is sufficient to present it as such.

[0071] In this embodiment, the remuneration amount determination unit 216 can vary the remuneration for battery exchange. However, instead of or in addition to the change in the price of each battery replacement, For example, the management server 20 may be configured to award a reward of eggplant within a predetermined period. In the survey, 3 exchangers who have performed battery exchanges more than the specified number of times and exchangers who have performed charging more than the specified amount of power were For exchangers 3 who have traveled a certain distance or more to exchange, the number of exchanges, charging Bonuses can be awarded based on the amount, distance traveled, etc.

[0072] In this embodiment, the bicycle 1 can be reserved at any time. For example, when the charge amount falls below a predetermined threshold, In this case, you can change the threshold for each port 2 to For example, port 2, which is considered to be easier to replace the battery, may be By setting the threshold value higher, the possibility of not being able to reserve on port 2, where the battery can be easily replaced, is increased. It may be possible to dynamically determine whether the battery can be easily replaced. For example, The management server 20 acquires the location of the exchanger and detects whether the exchanger is within a predetermined distance from the port 2. It is possible to evaluate that the more people who replace the battery, the easier it is to replace the battery.

[0073] In addition, in this embodiment, an incentive to exchange batteries is presented to ordinary people, etc., to exchange batteries. It is assumed that the exchanger will decide whether or not to use the service. However, this is not limited to this. For example, The company that operates the service may have its employees replace the batteries. The management server 20 calculates the demand for each port 2 (the amount of traffic using the port 2 as a departure port). Number of bicycles in port 1) and the required charge amount for each port 2 (subtract the remaining charge amount from the full charge amount of each bicycle 1) The total amount of power used is calculated, and the battery exchange route (delivery route) is searched based on this. It may be arranged to do so.

[0074] In addition, the management server 20 determines a time period during which the battery is to be replaced by the person who replaces the battery. The management server 20 may, for example, determine the demand (number of bicycles or required charging amount) for each time period. Based on the total number of batteries, the system decides which battery exchanger will exchange which battery in which port 2 at which time. In this case, the total remaining charge amount for all ports or for a specific area can be calculated as follows: The time period, port 2, and number of batteries to be exchanged by the battery exchanger are determined so that the number of batteries is maximized. In addition, the management server 20 accepts input of the reward that the exchanger wishes to receive, and Determine the number of batteries that need to be replaced and the port 2 where the replacement will be performed in order to obtain the reward. It is possible. [Explanation of symbols]

[0075] 1. Bicycle 2 Ports 3 Exchanger 11 Communication Device 20 Management Server 30 Exchange terminal 111 Charge amount acquisition unit 112 Location information acquisition unit 113 Aircraft information transmission unit 211 Aircraft information receiver 212 Exchange Request Transmission Department 213 Aircraft Information Transmitter 214 Exchange start notification receiving unit 215 Exchange completion notification receiving unit 216 Remuneration Determination Department 217 Remuneration Payment Department 231 Aircraft information storage unit 232 Exchanger storage unit 233 Exchange history memory unit 311 Exchange Request Reception Department 312 Aircraft Information Acquisition Unit 313 Exchange start notification transmission unit 314 Exchange end notification transmission unit

Claims

[Claim 1] A system for supporting the operation of an electric vehicle sharing service, comprising: A remaining capacity acquisition unit that acquires a remaining capacity of a battery; The battery replacement including the remaining capacity is performed for one or more battery replacement persons who can replace the battery. an exchange request sending unit that sends a message instructing An operation support system comprising:

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