Information processing apparatus and information processing method

Abstract

To assist a person related to a user so as to improve dependence of the user.SOLUTION: An information processing apparatus 1 includes: an acquisition unit 131 which acquires dependence-related information including information indicating a degree of dependence of a user using a portable terminal 2 on the use of the portable terminal 2 or a state of improvement from the dependence; a generation unit 132 which generates, based on the dependence-related information acquired by the acquisition unit 131, provision information to be provided to a related user having a predetermined relation with the user, the provision information including information for advice for the related user about how to engage with the user; an identifying unit 133 which identifies a user ID of the related user by referring to a storage unit 12 that stores a user ID identifying the user and a user ID of the related user in association with each other; and a transmission unit 134 which transmits the provision information to a related-user terminal 3 of the related user based on the identified user ID.SELECTED DRAWING: Figure 2

Description

[Technical field]

[0001] The present invention relates to an information processing device and an information processing method. [Background technology]

[0002] In recent years, the amount of time that junior and senior high school students spend on Internet games has increased, causing problems in daily life. This condition has become a social problem, and has come to be defined as "gaming behavior disorder." In addition, "gaming behavior disorder" was officially adopted in the "ICD-11 (11th revision of the International Classification of Diseases)" published by the World Health Organization (WHO) in January 2022. In addition, users who are addicted to games on mobile devices are unable to control the use of their mobile devices, which has become a social problem as so-called smartphone addiction. In response to this problem, for example, Patent Document 1 discloses a system that limits the use of a network application to be monitored, which is executed on a computer used by a user, based on the time that the application is processed in the foreground. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2009-042873 A Summary of the Invention [Problem to be solved by the invention]

[0004] For example, if a user addicted to the use of a mobile device is a minor, it is preferable for a related person such as the user's parent to treat the addiction to the use of a mobile device while communicating with the user. However, some related people of the user do not know how to communicate with the user, and there is a need to support such related people. In contrast, conventional systems only restrict the use of a network application to be monitored based on the time the application is processed in the foreground, and there is a problem in that they cannot support related people of the user in improving the user's addiction to the use of a mobile device.

[0005] The present invention has been made in consideration of these points, and has an object to enable those related to a user to assist in improving the user's dependency. [Means for solving the problem]

[0006] An information processing device according to a first aspect of the present invention has an acquisition unit that acquires dependency-related information including information indicating a user who uses a mobile terminal's dependency on use of the mobile terminal or an improvement state from the dependency, a generation unit that generates provided information to be provided to a related user having a predetermined relationship with the user based on the dependency-related information acquired by the acquisition unit, the provided information including information advising the related user on how to interact with the user, an identification unit that identifies user identification information for identifying the user and a memory unit that stores user identification information of the related user in association with each other, and a transmission unit that transmits the provided information to the related user's terminal based on the identified user identification information.

[0007] The acquisition unit may acquire related user information indicating either the related user's degree of understanding of the user's dependence on use of the mobile device or the related user's track record of involvement in the dependence on use of the mobile device, and the generation unit may generate the provided information based on the degree of understanding or the track record of involvement indicated by the related user information and the degree of dependence or the improvement state.

[0008] The dependency-related information may further include information indicating the user's level of understanding of the user's dependency on use of the mobile device, and the generation unit may generate the provided information based on the user's level of understanding included in the dependency-related information and the dependency or the improvement state.

[0009] The generation unit may generate the provided information including information indicating a difference between a level of understanding of the user and a level of understanding of the related users. The generation unit may determine whether the user's dependence on use of the mobile device has improved or worsened based on the improvement state included in the dependence-related information, and generate the provision information based on the determination result.

[0010] The dependency-related information may include information indicating a dependency characteristic, which is a characteristic of the user's dependency on use of a mobile device, and the generation unit may generate the provided information based on the dependency characteristic included in the dependency-related information and the dependency or the improvement state.

[0011] The acquisition unit may acquire motivation information indicating the user's degree of motivation to improve their dependency on use of the mobile device, and the generation unit may generate the provision information based on the motivation information included in the dependency-related information and the dependency or the improvement state.

[0012] The acquisition unit may acquire related user information input from the related user's terminal indicating the user's degree of motivation to rely on the use of a mobile device, and the generation unit may generate the provided information including a difference between the user's degree of motivation indicated by the motivation information and the user's degree of motivation indicated by the related user information.

[0013] The acquisition unit may acquire usage history information indicating the user's usage history of the mobile device and behavioral information indicating the behavioral status of a specified behavior of the user, and the generation unit may identify a change in the usage status of the user's mobile device or a change in the user's dependency state on use of the mobile device based on the usage history information and the behavioral information, and generate the provided information including the identified change in the usage status of the user's mobile device or the change in the dependency state.

[0014] The generation unit may generate the provided information based on the degree of impact of the user's use of the mobile device on the user's daily life, and the degree of dependence or the improvement state, which are based on the usage history indicated by the usage history information and the behavioral status indicated by the behavioral information.

[0015] The acquisition unit acquires usage history information indicating the user's usage history of the mobile device and the user's biometric information measured by a measuring device worn by the user that measures biometric information, and the generation unit may identify a psychological state of the user when the user uses the mobile device based on the usage history indicated by the usage history information and the biometric information, and generate the provided information based on the identified psychological state and the degree of dependence or the improved state.

[0016] The acquisition unit acquires, as reaction information indicating the user's reaction when the related user gives advice to the user based on the provided information, usage history information indicating the user's use of the mobile device before and after the advice, motivation information indicating the user's degree of motivation for improving the user's dependence on use of the mobile device, or understanding level information indicating the user's level of understanding of the user's dependence on use of the mobile device, and the generation unit may identify an outcome of the advice based on the reaction information, and generate the provided information based on the identified outcome of the advice.

[0017] The user's use of a mobile terminal may refer to the user's use of games using the mobile terminal, and the user's dependence on the user's use of a mobile terminal may be the user's dependence on the user's use of games using the mobile terminal.

[0018] An information processing method according to a second aspect of the present invention includes the steps of: acquiring dependency-related information, executed by a computer, the dependency-related information including information indicating a user's dependency on use of a mobile terminal or an improvement state from the dependency; generating provided information based on the acquired dependency-related information, the provided information being provided to related users having a predetermined relationship with the user, the related users including information advising how to involve the user; identifying user identification information of the related users by referring to a memory unit that stores user identification information for identifying the user and user identification information of the related users in association with each other; and transmitting the provided information to the related users' terminals based on the identified user identification information. Effect of the Invention

[0019] According to the present invention, it is possible to assist related parties of a user in improving the user's dependency. [Brief description of the drawings]

[0020] [Figure 1] FIG. 1 is a diagram illustrating an overview of an information processing device. [Diagram 2]FIG. 2 is a diagram illustrating a functional configuration of an information processing device. [Diagram 3] FIG. 11 is a diagram showing an example of a first score calculation table. [Figure 4] FIG. 11 is a diagram showing an example of a second score calculation table. [Diagram 5] FIG. 13 illustrates an example of a dependency table. [Figure 6] FIG. 13 is a diagram illustrating an example of a method selection table. [Figure 7] FIG. 13 is a diagram showing an example of provided information displayed on a related party terminal. [Figure 8] FIG. 13 is a diagram illustrating an example of an influence degree calculation table. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0021] [Overview of information processing device 1] FIG. 1 is a diagram for explaining an overview of an information processing device 1. The information processing device 1 is a server that supports the improvement of a user who uses a mobile terminal 2 in dependency on the use of the mobile terminal. The information processing device 1 is communicably connected to the mobile terminal 2 used by the user and a related party terminal 3 used by a related user having a predetermined relationship with the user. Here, the predetermined relationship is, for example, that the user and the related user are in a relationship of a protected person and a guardian. In the following, the explanation will be given assuming that the related user is the parent of the user, that is, the guardian of the user. The explanation will also be given assuming that the user is dependent on the use of the mobile terminal 2.

[0022] The mobile terminal 2 and the related person terminal 3 are computers such as smartphones and tablets, and, for example, a dependency improvement program, which is a program for improving dependency on the use of mobile terminals, is installed on them. In addition, it is assumed that a user ID as user identification information for identifying the user of the mobile terminal 2 and the user ID of the related user are associated in advance.

[0023] The information processing device 1 acquires, for example, from the user's mobile device 2, dependency-related information including the user's user ID and information indicating the user's dependency on use of the mobile device or an improvement state from the dependency ((1) in FIG. 1). Based on the acquired dependency-related information, the information processing device 1 generates provision information that is provided to related users having a predetermined relationship with the user and includes advice information that advises the related users on how to interact with the user ((2) in FIG. 1). The advice information is, for example, information that advises related users on how to interact with the user in accordance with the user's dependency or an improvement state from the dependency when the user is addicted to use of the mobile device.

[0024] The information processing device 1 identifies the user ID of the related user associated with the acquired user ID of the user, and transmits the generated provided information to the related person terminal 3 used by the related user based on the identified user ID of the related user ((3) in FIG. 1). In this way, the information processing device 1 can support the user's related person in improving the user's dependency on the use of the mobile terminal.

[0025] [Functional configuration of information processing device 1] Next, a description will be given of the functional configuration of the information processing device 1. Fig. 2 is a diagram showing the functional configuration of the information processing device 1. The information processing device 1 has a communication unit 11, a storage unit 12, and a control unit 13.

[0026] The communication unit 11 is a communication interface for transmitting and receiving data to and from an external device such as the portable terminal 2 or a communication device that manages a wireless communication network. The storage unit 12 is a storage medium that stores various data, and includes a ROM (Read Only Memory), a RAM (Random Access Memory), a hard disk, etc. The storage unit 12 stores a program that causes the control unit 13 to function as an acquisition unit 131, a generation unit 132, an identification unit 133, and a transmission unit 134.

[0027] Furthermore, the storage unit 12 stores the user ID of the user who uses the mobile terminal 2 in association with the user IDs of related users who are related to the user. Note that in this embodiment, the information processing device 1 is capable of notifying the terminal used by the user of information and acquiring information from the terminal, based on the user ID of the user.

[0028] The control unit 13 is, for example, a CPU (Central Processing Unit). The control unit 13 executes a program stored in the storage unit 12, thereby functioning as an acquisition unit 131, a generation unit 132, a specification unit 133, and a transmission unit .

[0029] [Get dependency-related information] First, among the functions of the control unit 13, a function of acquiring dependency-related information including information indicating the user's dependency on the use of the mobile terminal or an improvement state from the dependency will be described.

[0030] The acquisition unit 131 acquires dependency-related information including information indicating the dependency of the user who uses the mobile terminal 2 on use of the mobile terminal or an improvement state from the dependency. For example, the acquisition unit 131 acquires, at predetermined time intervals, usage history information indicating the usage history of the user of the mobile terminal 2 and behavior information indicating the behavioral status of a predetermined behavior of the user, and acquires dependency-related information by analyzing the multiple pieces of usage history information and the multiple pieces of behavior information acquired at predetermined time intervals.

[0031] The usage history of the user's mobile terminal 2 is, for example, the usage history of games using the user's mobile terminal 2. The acquisition unit 131 acquires, as usage history information, information indicating at least one of the usage time, continuous usage time, usage time zone, usage frequency, and charge for the game of a game executed on the mobile terminal 2. For example, the acquisition unit 131 acquires, from the mobile terminal 2, history information indicating the execution history of a game executed on the mobile terminal 2, and analyzes the history information to acquire information indicating at least one of the usage time, continuous usage time, usage time zone, usage frequency, and charge for the game of a game executed on the mobile terminal 2.

[0032] Furthermore, in the case where a prohibited time period is set in the mobile terminal 2, during which the use of the game is prohibited, the acquisition unit 131 may acquire, as the game usage record, information indicating the time the game was used during the prohibited time period.

[0033] The user's specified behavior is a behavior that the user performs regularly in daily life, such as waking up, sleeping, eating, commuting to school, work, and cram school. The behavioral status of the specified behavior is, for example, the user's actual behavior time relative to a schedule that is predetermined for the specified behavior. The user's emotions are the emotions that the user has when performing the specified behavior. The user's health state is the user's health state when the user is performing the specified behavior.

[0034] For example, while executing the dependency improvement program, the mobile terminal 2 displays on its display unit a schedule of the predetermined behavior and a questionnaire for accepting responses to the behavioral status of the predetermined behavior. The questionnaire accepts at least one of the following as the behavioral status of the predetermined behavior: the time when the predetermined behavior was performed, the time period during which the predetermined behavior was performed, the user's feelings at the time of performing the predetermined behavior, and the results of a health check. Upon accepting the responses to the questionnaire, the mobile terminal 2 transmits the response information to the information processing device 1. The acquisition unit 131 acquires the response information to the questionnaire as schedule information indicating the schedule of the predetermined behavior and behavior information indicating the behavioral status of the user's predetermined behavior.

[0035] The acquiring unit 131 may acquire schedule information indicating a schedule of the predetermined behavior and behavior information indicating a behavioral state of the predetermined behavior of the user by displaying the questionnaire on a terminal of a person related to the user and receiving a response to the questionnaire from the person related to the user. The acquiring unit 131 may also transmit the user ID of the user of the mobile terminal 2 to a health checkup data management device (not shown) that associates and stores a user ID for identifying a user with health checkup data of the user, and acquire the health checkup data associated with the user ID from the management device as behavior information.

[0036] Also, a terminal given to a user at a school, a cram school, or a workplace may be set so as to be able to communicate with the information processing device 1, and the acquisition unit 131 may acquire information indicating the execution time of the terminal from the terminal as behavioral information indicating commuting to school, a cram school, or work hours. Also, the user ID of the user may be associated with the location of the school, a cram school, or a workplace that the user attends and stored in advance, and the acquisition unit 131 may acquire information indicating the time when the location indicated by the location information of the mobile terminal 2 is within a predetermined range from the location indicated by the location information associated with the user ID as behavioral information indicating commuting to school, a cram school, or work hours.

[0037] The acquisition unit 131, based on the usage record indicated by the acquired usage record information and the behavioral information, identifies the degree of dependency on the use of the user's portable terminal 2. In the following example, the use of the user's portable terminal 2 refers to the use of games using the user's portable terminal 2, and the dependency on the use of the user's portable terminal 2 refers to, for example, the dependency on the use of games using the user's portable terminal 2.

[0038] The acquisition unit 131 calculates a first score indicating the degree to which the user uses the game using the mobile terminal 2, based on the game usage record indicated by the usage record information acquired at predetermined time intervals. In calculating the first score, the storage unit 12 stores a first score calculation table for calculating a partial score constituting the first score, based on at least one of the game usage time, continuous usage time, usage time zone, usage frequency, charge for the game, and game usage time during a prohibited time zone. FIG. 3 is a diagram showing an example of the first score calculation table. In the example shown in FIG. 3, it can be seen that the score addition conditions corresponding to the game usage time, continuous usage time, and usage time zone are associated with the points of the partial score that is given to the user when the score addition conditions are satisfied. The first score calculation table may be provided for each attribute such as the age and occupation of the user, and the acquisition unit 131 may select a first score calculation table corresponding to the attribute of the user.

[0039] The acquisition unit 131 identifies a point-adding condition that is satisfied by the user's game usage time, continuous usage time, usage time zone, usage frequency, and charged amount for the game, among a plurality of point-adding conditions included in the first score calculation table. For example, the acquisition unit 131 identifies the number of times that the point-adding condition is satisfied by the user's game usage time, continuous usage time, usage time zone, usage frequency, and charged amount for the game in a predetermined period (e.g., one week) for each of a plurality of point-adding conditions included in the first score calculation table. Then, the acquisition unit 131 calculates the first score by summing up the results of multiplication of the number of times that the identified point-adding condition is satisfied by the partial score associated with the point-adding condition.

[0040] Furthermore, the acquisition unit 131 calculates a second score for calculating the user's dependency on game play using the mobile terminal 2, based on the behavioral state of the predetermined behavior indicated by the behavioral information acquired at predetermined time intervals. In calculating the second score, the storage unit 12 stores a second score calculation table that associates point-adding conditions for the second score based on the behavioral state of the predetermined behavior with the points of partial scores constituting the second score when the point-adding conditions are satisfied.

[0041] FIG. 4 is a diagram showing an example of a second score calculation table. In the example shown in FIG. 4, it can be seen that the point-adding condition based on the behavioral state of the predetermined behavior is associated with the partial score given to the user when the point-adding condition is satisfied. The second score calculation table may be provided for each attribute of the user, and the acquisition unit 131 may select the second score calculation table corresponding to the attribute of the user. The acquisition unit 131 identifies the point-adding condition that is satisfied by the behavioral state of the predetermined behavior of the user among the multiple point-adding conditions included in the second score calculation table. For example, the acquisition unit 131 identifies the number of times that the point-adding condition is satisfied by the behavioral state of the predetermined behavior of the user in a predetermined period (for example, one week) for each of the multiple point-adding conditions included in the second score calculation table. The acquisition unit 131 calculates the second score by summing up the results of multiplication of the number of times of the identified point-adding condition and the partial score associated with the point-adding condition.

[0042] The acquisition unit 131 identifies the degree of dependency on the use of the mobile terminal 2 of the user at predetermined time intervals based on the multiplication result of the first score and the second score calculated at predetermined time intervals. The storage unit 12 stores a dependency identification table that associates the multiplication result of the first score and the second score with the degree of dependency. FIG. 5 is a diagram showing an example of the dependency table. As shown in FIG. 5, it can be seen that the degree of dependency is associated with each of a plurality of ranges of the multiplication result of the first score and the second score.

[0043] In the example shown in FIG. 5, the dependency level is shown in three stages, such as "high", "medium", and "low", but is not limited thereto. For example, the dependency level may be shown by a numerical value between 0 and 100, or the dependency level may be shown in more stages than "high", "medium", and "low", or the dependency level may be shown in two stages, such as "high group" and "low group". The acquisition unit 131 refers to the dependency level table and specifies the dependency level corresponding to the calculated calculation result as the dependency level of the user on the use of the mobile terminal 2. The acquisition unit 131 specifies the dependency level of the user on the use of the mobile terminal 2 based on the multiplication result of the calculated first score and the second score, but is not limited thereto. The acquisition unit 131 may specify the dependency level of the user on the use of the mobile terminal 2 based on the addition result of the calculated first score and the second score. In addition, a model that outputs the dependency level in response to the input of the action log of the mobile terminal 2 may be generated by machine learning, and the acquisition unit 131 may specify the dependency level by inputting the action log of the mobile terminal 2 into the model and acquiring the dependency level.

[0044] Furthermore, the acquisition unit 131 identifies an improvement state from the user's dependence on use of the mobile terminal based on the change state of the degree of dependence of the user on use of the mobile terminal 2 identified at predetermined time intervals. Note that, although the acquisition unit 131 identifies the improvement state based on the change state of the degree of dependence identified at predetermined time intervals, the invention is not limited thereto, and the improvement state from the user's dependence on use of the mobile terminal may be identified based on the change state of the result of multiplication of the first score and the second score calculated at predetermined time intervals.

[0045] The acquisition unit 131 acquires the dependency and the improvement state thus identified as dependency-related information. In the present embodiment, the acquisition unit 131 acquires the dependency and the improvement state identified by itself as dependency-related information, but this is not limited thereto. For example, in an external device other than the information processing device 1, such as the mobile terminal 2 or an external server, the dependency and the improvement state may be identified based on usage history information indicating the usage history of the mobile terminal 2 by the user and behavior information indicating the behavioral status of a predetermined behavior of the user. Then, the acquisition unit 131 may acquire the dependency-related information indicating the dependency and the improvement state from the external device.

[0046] [Generate advertisement] Next, a function of the control unit 13 for generating information to be provided to related users having a predetermined relationship with the user will be described. First, the acquisition unit 131 acquires, as the dependency-related information, information indicating dependency characteristics, which are characteristics of the user's dependency on game use using a mobile terminal. Here, the dependency characteristics indicate, for example, the stage of the user's attitude toward dependency on game use using the mobile terminal 2, and the acquisition unit 131 acquires stage information indicating the stage. The stage of the user's attitude is identified, for example, by the user being interviewed by a specialist in dependency on mobile terminals, such as a doctor.

[0047] There are five stages in the way a user deals with addiction, for example: the indifference stage, the interest stage, the preparation stage, the action stage, and the maintenance stage. The indifference stage is, for example, a stage where the user does not consider or is unaware of the future negative effects of the addiction. The interest stage is, for example, a stage where the user is aware of the future negative effects of the addiction but has a negative attitude toward changing their behavior toward the addiction. The preparation stage is a stage where the user has the intention to improve the addiction and takes action to improve. The action stage is a state where the user takes action to improve the addiction, but the improvement action is not permanent. The maintenance stage is a state where the user takes action to improve the addiction more permanently than in the action stage.

[0048] The acquisition unit 131 acquires, for example, from a terminal of an addiction expert, a related party terminal 3 of a related party of the user, or the user's mobile terminal 2, stage information indicating the stage of how the expert has dealt with the user's addiction.

[0049] The generation unit 132 generates provision information to be provided to related users having a predetermined relationship with the user, based on the dependency-related information acquired by the acquisition unit 131, including information advising the related users on how to get involved with the user. The generation unit 132 selects an advice method corresponding to the dependency indicated by the dependency-related information from among a plurality of advice methods for improving the user's dependency on game use using the mobile terminal 2. Specifically, the generation unit 132 selects, from among the plurality of advice methods, an advice method corresponding to a stage indicating how the user deals with dependency, which is a characteristic of the user's dependency on game use using the mobile terminal, indicated by the stage information acquired by the acquisition unit 131 as the dependency-related information, and the dependency indicated by the dependency-related information.

[0050] When selecting an advice method, the storage unit 12 stores a method selection table that associates a stage indicating how to deal with the user's dependency indicated by the stage information, a degree of dependency, and an advice method. Fig. 6 is a diagram showing an example of the method selection table. As shown in Fig. 6, it can be seen that a method of communicating with the user is associated with each of a plurality of stages indicating how to deal with dependency as one or more advice methods corresponding to each of a plurality of degrees of dependency.

[0051] In addition, in Fig. 6, a method of communicating with the user is shown as an advice method, but is not limited thereto. For example, the advice method may include various advice methods such as a method of advising the user to receive cognitive behavioral therapy or coaching, or a method of presenting a question to increase the user's motivation to improve. In addition, the method selection table may be provided for each attribute of the user, such as age and occupation, and the generation unit 132 may select a method selection table corresponding to the attribute of the user.

[0052] The generation unit 132 refers to the method selection table, identifies an advice method associated with the stage indicating how the user deals with the dependency indicated by the stage information acquired by the acquisition unit 131 and the degree of dependency indicated by the dependency-related information, and generates information to be provided including the identified advice method.

[0053] Note that the generating unit 132 may identify the communication situation and the building status of the trust relationship between the user and the related person of the user, and generate the information to be provided based on the identified communication situation and the building status of the trust relationship, before presenting the information to be provided including the advice method identified using the method selection table to the related user. In this case, the acquiring unit 131 transmits questionnaire information indicating a questionnaire for identifying the communication situation and the building status of the trust relationship to both the mobile terminal 2 of the user and the related person terminal 3, and acquires answer information to the questionnaire from both the mobile terminal 2 of the user and the related person terminal 3.

[0054] For example, the questionnaire indicated by the questionnaire information transmitted to the related party terminal 3 includes questions such as whether or not you have had a conversation with the user within a specified period of time, whether or not you have recently praised the user, whether or not you have recently scolded the user, whether or not you understand the user's behavior and worries, whether or not you trust the user, etc. On the other hand, the questionnaire indicated by the questionnaire information transmitted to the user's mobile terminal 2 includes questions such as whether or not you have had a conversation with the related user within a specified period of time, whether or not you have recently been praised by the related user, whether or not you have recently been scolded by the related user, whether or not you think the related user understands your behavior and worries, whether or not you trust the related user, etc.

[0055] The generating unit 132 determines the communication level and the trust level between the user and the related user based on the response information of the questionnaire for identifying the communication situation and the building situation of the trust relationship acquired by the acquiring unit 131. The generating unit 132 may then select an advice method previously associated with the determined level and generate information to be provided including the identified advice method. For example, when the communication level between the related user and the user is low, the generating unit 132 may give advice such as "Talk more with your children and create an environment where it is easy to talk," and when the level of the trust relationship between the related user and the user is low, the generating unit 132 may give advice such as "Talk more with your children and create an environment where it is easy to talk."

[0056] Furthermore, the generation unit 132 may determine whether the user's addiction to game use using the mobile terminal 2 has improved or worsened, based on the improvement state of the addiction indicated by the addiction-related information acquired by the acquisition unit 131, and generate information to be provided, based on the determination result. For example, when the generation unit 132 determines that the addiction has improved, based on the improvement state of the addiction indicated by the addiction-related information, it generates information to be provided including an advice method indicating how to convey to the user that the addiction state has improved and how to praise the user.

[0057] Furthermore, when the generating unit 132 determines that the dependency is worsening based on the improvement state of the dependency indicated by the dependency level related information, the generating unit 132 generates information to be provided including an advice method indicating how to inform the user that the dependency state is worsening and how to discuss with the user when considering a method for improving the dependency state. In this way, the related user can give appropriate advice on the improvement state of the dependency of the user's mobile terminal 2.

[0058] Furthermore, the generating unit 132 may generate information to be provided that includes an advice method that corresponds not only to the improvement state of the dependency indicated by the dependency-related information, but also to a stage indicating the user's approach to the dependency as a dependency characteristic to game use using a mobile terminal. In this case, the storage unit 12 stores the method selection table shown in FIG. 6 in association with the improvement state of the dependency. Then, the generating unit 132 identifies an advice method associated with the stage indicated by the stage information acquired by the acquiring unit 131, the improvement state of the dependency indicated by the dependency-related information, and the dependency indicated by the dependency-related information, and generates information to be provided that includes the identified advice method. In this way, the information processing device 1 can generate information to be provided that includes an advice method that is likely to be suitable for the user's situation.

[0059] Furthermore, the generating unit 132 may further include information in the provided information. For example, the generating unit 132 may include information indicative of at least one of the degree of dependency indicated by the dependency-related information and the improvement status of the dependency indicated by the dependency-related information in the provided information.

[0060] Fig. 7 is a diagram showing an example of the provided information displayed on the related party terminal 3. The example shown in Fig. 7 corresponds to a case where the stage showing how the user deals with the dependency is the indifference stage and the user's dependency level is "medium." In the example shown in Fig. 7, it can be seen that the user's dependency level is shown, and advice information for related users is shown on how to be careful about the dependency and how to convey the user's dependency level to the user.

[0061] [Variations of information provided] The provided information may include other information. For example, the generation unit 132 may include information indicating the user's understanding of the user's addiction to playing games using a mobile terminal or the user's willingness to improve the user's addiction to playing games using a mobile terminal in the provided information.

[0062] In this case, the acquisition unit 131 acquires, as the dependency-related information, understanding information indicating the user's understanding of the dependency on game play using the mobile terminal, or motivation information indicating the user's level of motivation to improve the dependency on game play using the mobile terminal. For example, the acquisition unit 131 displays, on the mobile terminal 2, a questionnaire for identifying the user's level of understanding of the dependency on game play using the mobile terminal 2 and the level of motivation to improve the dependency, and acquires answer information indicating the answers to the questionnaire from the mobile terminal 2. The acquisition unit 131 acquires the understanding information and motivation information as the dependency-related information by identifying the understanding level indicating the user's level of understanding of the dependency on game play using the mobile terminal 2 and the motivation level indicating the level of motivation to improve the dependency, based on the acquired answer information. Note that, although the acquisition unit 131 acquires the understanding information and the motivation information, it may acquire either the understanding information or the motivation information.

[0063] The generation unit 132 includes in the provided information information indicating at least one of the user's level of understanding of the user's addiction to game play using a mobile terminal and the user's level of willingness to improve the addiction to game play using a mobile terminal, which are indicated by the understanding level information and willingness level information included in the addiction-related information acquired by the acquisition unit 131. In this way, the related users can grasp the user's level of understanding of the user's addiction to game play using a mobile terminal and the level of willingness to improve the addiction, and can communicate with the user in accordance with the level of understanding or the level of willingness.

[0064] In addition, the generation unit 132 may include in the provided information the degree of understanding of the related users regarding the user's addiction to playing games on a mobile device, the degree of motivation that the related users feel toward the user to improve the addiction, and the track record of the related users' involvement in the addiction.

[0065] In this case, the acquisition unit 131 may acquire related user information input from the related user's related party terminal 3, the related user's level of understanding of the user's addiction to game use using the mobile terminal 2, the related user's track record of involvement in the addiction, and the degree of motivation for the addiction.

[0066] For example, the acquisition unit 131 identifies the user ID of the related user associated with the user ID of the user. Then, based on the identified user ID of the related user, the acquisition unit 131 displays a questionnaire on the related user's terminal 3 used by the related user to identify the related user's level of understanding of the user's addiction to game use using the mobile terminal 2, the related user's level of willingness for the addiction that the related user feels toward the user, and the related user's track record of involvement in the addiction, and acquires answer information indicating answers to the questionnaire from the related user's terminal 3. The questionnaire to identify the track record of involvement of the related user is, for example, a questionnaire regarding whether or not the related user implemented the advice indicated by the provided information shown in FIG. 7 and to what extent the related user implemented the advice.

[0067] The acquisition unit 131 acquires related user information indicating the related user's degree of understanding, the user's degree of motivation for the addiction, and the related user's track record of involvement in the addiction, by identifying the related user's degree of understanding of the user's addiction to game use using the mobile terminal 2, the user's degree of motivation for the addiction, and the related user's track record of involvement, based on the acquired answer information. Note that, although the acquisition unit 131 acquires the related user's degree of understanding, the user's degree of motivation, and the related user's track record of involvement, it may acquire at least any one of these.

[0068] The generating unit 132 generates information to be provided based on the related user's level of understanding or the related user's track record of involvement, which are indicated by the related user information acquired by the acquiring unit 131. For example, the generating unit 132 generates information to be provided including information indicating the related user's level of understanding or the related user's track record of involvement, which are indicated by the related user information. In this way, the information processing device 1 can objectively grasp the degree to which the related user understands the addiction and the degree to which the related user is involved in improving the user's addiction.

[0069] The generating unit 132 generates the provided information including the information indicating the understanding level of the related user or the track record of the related user's involvement, but is not limited thereto. The generating unit 132 may generate the provided information including information indicating the difference between the user's understanding level indicated by the understanding level information included in the dependency-related information and the related user's understanding level indicated by the related user information. In this way, the information processing device 1 can make the related user recognize the difference between his / her own understanding level of the dependency and the user's understanding level, and can suppress the occurrence of communication problems due to the difference in understanding level.

[0070] Furthermore, the generating unit 132 generates information to be provided including information indicating the difference between the degree of motivation of the user indicated by the motivation information included in the dependency-related information and the degree of motivation of the user as felt by the related user information. In this way, the information processing device 1 allows the user to recognize the difference between the degree of motivation of the user as felt by the related user and the actual degree of motivation of the user, and can suppress, for example, an act of the related user trying to increase the user's motivation more than necessary even when the user's motivation is high.

[0071] The generating unit 132 may generate information to be provided based on the user's understanding level indicated by the understanding level information included in the dependency-related information or the user's willingness indicated by the willingness information included in the dependency-related information, and the dependency level or improvement state indicated by the dependency-related information. In this case, for example, in the method selection table shown in FIG. 6, advice methods are associated with each stage indicating how to deal with the dependency, each dependency level or improvement state, and each user's understanding level or user's willingness. Then, the generating unit 132 selects an advice method associated with the specified influence level, the dependency level or improvement state indicated by the dependency-related information acquired by the acquiring unit 131, and the user's understanding level or user's willingness indicated by the dependency-related information. The generating unit 132 generates information to be provided including the selected advice method. In this way, the related user can give appropriate advice to the user in accordance with the user's understanding level of the dependency on game use using a mobile terminal or the user's willingness to improve the dependency.

[0072] In addition, the generation unit 132 may identify a change in the user's game usage state using the mobile terminal 2 or a change in the user's dependency state on game usage using the mobile terminal 2 based on multiple pieces of usage history information and multiple pieces of behavioral information acquired by the acquisition unit 131 at predetermined time intervals, and generate provision information including the identified change in the user's game usage state or change in dependency state.

[0073] In this case, the generation unit 132, for example, identifies a change in the user's game usage time using the mobile terminal 2 for each predetermined time based on a plurality of pieces of usage history information and a plurality of pieces of behavioral information acquired at predetermined time intervals, or identifies a change in the degree of dependency based on the plurality of pieces of usage history information and a plurality of pieces of behavioral information acquired at predetermined time intervals. Then, a graph showing the change in the user's game usage time using the mobile terminal 2 for each predetermined time interval and a graph showing the change in the degree of dependency are generated, and information to be provided including these graphs is generated. In this way, it is possible to allow related users to easily grasp the change in the user's dependency on game usage using a mobile terminal, and to communicate with the user in response to the change in the dependency.

[0074] In addition, the generation unit 132 may generate information to be provided based on the degree of impact on the user's daily life due to the game usage using the user's mobile terminal 2, and the degree of dependence or improvement state, based on the game usage history indicated by the usage history information acquired by the acquisition unit 131 and the behavioral status indicated by the behavioral information.

[0075] In this case, for example, the storage unit 12 stores an impact degree calculation table for identifying the impact degree on the user's daily life due to the user's use of the mobile terminal 2. Fig. 8 is a diagram showing an example of the impact degree calculation table. As shown in Fig. 8, it can be seen that the impact degree calculation table associates a point-adding condition of the impact degree based on the usage record and the behavioral state with a partial score for calculating the impact degree that is given to the user when the point-adding condition is satisfied.

[0076] The generating unit 132 identifies a point-adding condition that is satisfied among the point-adding conditions included in the impact calculation table, based on the usage record indicated by the usage record information acquired by the acquiring unit 131 and the behavioral situation indicated by the behavioral information. For example, the generating unit 132 identifies the number of times the point-adding condition is satisfied by the usage record in a predetermined period (e.g., one week) and the behavioral situation indicated by the behavioral information for each of the multiple point-adding conditions included in the impact calculation table. The generating unit 132 then identifies the impact of the user's use of the mobile terminal 2 on the user's daily life by summing up the results of multiplying the number of times the identified point-adding condition is satisfied by the partial score associated with the point-adding condition.

[0077] Then, the generating unit 132 selects an advice method based on the specified degree of impact and the degree of dependency or the improvement state indicated by the dependency-related information acquired by the acquiring unit 131. In this case, for example, in the method selection table shown in FIG. 6, advice methods are associated with each stage indicating how to deal with dependency, for each degree of dependency or improvement state, and for each degree of impact. Then, the generating unit 132 selects an advice method associated with the specified degree of impact and the degree of dependency or the improvement state indicated by the dependency-related information acquired by the acquiring unit 131. The generating unit 132 generates information to be provided including the selected advice method. In this way, the related user can give appropriate advice to the user in accordance with the degree of impact on daily life caused by the use of the user's mobile terminal 2.

[0078] The acquisition unit 131 may acquire the usage history indicated by the usage history information and the behavioral status indicated by the behavioral information after the provided information has been provided to the related user or after acquiring information from the related party terminal 3 indicating that advice based on the provided information has been given. Then, the generation unit 132 may specify the degree of impact on the user's daily life caused by the user's use of the mobile terminal 2 based on the usage history and the behavioral status, and select an advice method based on the specified degree of impact and the degree of dependency or the improvement state indicated by the dependency-related information acquired by the acquisition unit 131. In this way, it is possible to select an advice method suitable for a situation after the provided information is provided to the related user once, the related user gives advice, and the user's daily life changes.

[0079] The generating unit 132 may also identify the user's psychological state when the user uses the mobile terminal 2, and generate the information to be provided based on the identified psychological state and the degree of dependency or improvement state. In this case, the acquiring unit 131 acquires usage history information indicating the usage history of the user's mobile terminal 2, and also acquires the user's biological information measured by a measuring device worn by the user that measures biological information. The user's biological information is, for example, the user's heart rate and body temperature measured by a measuring device such as a smart watch worn by the user. The acquiring unit 131 acquires the biological information by, for example, acquiring biological history information including the user's user ID and biological information at each of a plurality of times from the measuring device. Note that the mobile terminal 2 may acquire the user's biological information from the measuring device via short-range wireless communication, and the acquiring unit 131 may acquire the user's biological information from the mobile terminal 2.

[0080] The generation unit 132 identifies the user's psychological state when the user uses the mobile terminal 2 based on the usage record indicated by the usage record information and the biometric information, and generates information to be provided based on the identified psychological state and the degree of dependency or improvement state. For example, the generation unit 132 identifies the heart rate or body temperature when the user is using the mobile terminal 2 based on the user's biometric information and the usage record indicated by the user's usage record information acquired by the acquisition unit 131, and identifies the user's psychological state when the user uses the mobile terminal 2 as an excited state when the identified heart rate or body temperature exceeds a predetermined reference value.

[0081] When the user's degree of dependency exceeds a predetermined degree of dependency, or when the improvement state indicates that the dependency state is worsening, and the generation unit 132 identifies the user's psychological state when the user uses the mobile terminal 2 as an excited state, the generation unit 132 selects a dialogue method for calming the user as advice information, and generates information to be provided including the advice information. In this way, when the user is likely to become absorbed in using the mobile terminal 2, the related users can communicate with the user to suppress the user's absorption in using the mobile terminal 2, thereby increasing the probability of suppressing the user's dependency state.

[0082] [Output of provided information] Next, the function of the control unit 13 to output information to be provided will be described. The identification unit 133 refers to the storage unit 12 that stores a user ID for identifying a user and the user IDs of related users in association with each other, and identifies the user IDs of related users related to the user of the mobile terminal 2. For example, in response to the generation unit 132 generating the provided information of the user, the identification unit 133 identifies the user IDs of related users associated with the user ID of the user.

[0083] The transmission unit 134 transmits the provided information to the related party terminal 3 of the related user based on the identified user ID. For example, the transmission unit 134 performs a push notification of the provided information so that the screen shown in Fig. 7 is displayed on the related party terminal 3 of the related user based on the identified user ID. In this way, the related user can check the provided information and communicate with the user regarding improvement of the dependency on the use of the mobile terminal 2.

[0084] The manner of providing the provided information is not limited to the example shown in Fig. 7. For example, the transmission unit 134 may receive a request for information on how to interact with the user from the related user's related user terminal 3 in a chat format, and transmit the provided information including the advice information to the related user terminal 3 in response to receiving the request.

[0085] [Feedback after providing information] It is preferable that the information processing device 1 continues to support related users in improving their dependency on playing games using mobile terminals even after the information processing device 1 transmits the provided information to the related party terminal 3. In response to this, the information processing device 1 has a function of monitoring the user's reaction state after transmitting the provided information to the related party terminal 3, and generating new provided information based on the reaction state. The function of generating new provided information by the control unit 13 will be described below.

[0086] The acquisition unit 131 acquires, as reaction information indicating the user's reaction when a related user gives the user advice based on the provided information, usage history information indicating the user's usage history of the mobile terminal 2 before and after the advice, motivation information indicating the user's degree of motivation for improving the user's dependence on use of the mobile terminal, or understanding level information indicating the user's level of understanding of the user's dependence on use of the mobile terminal.

[0087] For example, the acquisition unit 131 acquires, as pre-reaction information of the user, usage history information indicating the usage history of the mobile terminal 2, motivation information indicating the user's degree of motivation for improving the user's dependence on the use of the mobile terminal, or understanding level information indicating the user's understanding of the user's dependence on the use of the mobile terminal, all of which are acquired before the transmission unit 134 transmits the provided information, and stores the information in the memory unit 12.

[0088] Then, after the transmission unit 134 transmits the provided information, the acquisition unit 131 acquires usage history information indicating the usage history of the mobile terminal 2, motivation information indicating the user's degree of motivation for improving the user's dependence on the use of the mobile terminal, or understanding level information indicating the user's understanding of the user's dependence on the use of the mobile terminal as post-user response information, and stores it in the memory unit 12.

[0089] The generation unit 132 specifies the result of the advice based on the pre-reaction information and post-reaction information as the reaction information stored in the storage unit 12. For example, the generation unit 132 specifies the result of the advice by determining whether the user's dependence on the use of the portable terminal 2 has improved by comparing the user's usage record of the portable terminal 2, the user's degree of willingness to improve the dependence on the use of the portable terminal, and the user's understanding of the dependence on the use of the portable terminal, which are indicated by the pre-reaction information and the post-reaction information, respectively. Then, the generation unit 132 generates information to be provided based on the specified result of the advice.

[0090] For example, when the generating unit 132 determines that the user's dependency on the use of the portable terminal 2 has improved and the advice has been effective, it generates information praising the related user for giving advice and information indicating that the related user will continue to give advice as the provided information. In this case, in addition to these pieces of information, the generating unit 132 may include information indicating how the related user will treat the user when the user's dependency on the use of the portable terminal 2 has improved, such as "point out good points and praise the user," in the provided information.

[0091] Furthermore, when the generating unit 132 determines that the user's dependency on the use of the portable terminal 2 has not improved and the advice has not been effective, it generates information to be provided that includes an advice method different from the advice method already notified to the related user, among improvement methods associated with the stage of the user's attitude toward the dependency on the use of the portable terminal 2 indicated by the stage information acquired by the acquiring unit 131 and the degree of dependency indicated by the dependency-related information. In this case, in addition to these pieces of information, the generating unit 132 may include information indicating how the related user will treat the user when the user's dependency on the use of the portable terminal 2 has not improved, such as "The dependency has not improved, so let's encourage him," in the information to be provided.

[0092] Then, the transmitting unit 134 transmits the generated provided information to the related party terminal 3. In this way, the information processing device 1 can appropriately follow up on the related party in accordance with the user's reaction to the provided information. In this way, in improving gaming behavior disorder, it is important to improve the motivation of not only the user but also the related users to improve addiction. By providing the related users with information indicating how the related users treat the user, the motivation of the related users can be increased, and the probability of the user's gaming behavior disorder being improved can be increased.

[0093] Note that the generation unit 132 identifies the result of the advice by determining whether the user's dependency on the use of the portable terminal 2 has improved, but this is not limiting. The generation unit 132 may identify the degree of improvement of the user's dependency on the use of the portable terminal 2, and may identify the progress of the effort toward the improvement method indicated by the advice based on the identified degree of improvement. Then, the generation unit 132 may generate information to be provided including information indicating the identified progress.

[0094] In addition, after the transmission unit 134 transmits the provided information to the related party terminal 3, the acquisition unit 131 may conduct a questionnaire regarding multiple items such as whether the related user has confirmed the provided information, whether the user has understood the advisory information contained in the provided information, whether the user has acted in accordance with the advisory information or intends to act in the future, whether the user has acted differently from the advisory information, and what the user's reaction was when the user acted in accordance with the advisory information, and acquire response information to the questionnaire.

[0095] The generating unit 132 specifies the reaction state of the related user to the presentation of the provided information to the related user based on the answer information of the questionnaire. When the generating unit 132 specifies that the provided information has not been confirmed as the reaction state, it causes the transmitting unit 134 to transmit the provided information or a message indicating that the provided information will be confirmed to the related user terminal 3. When the generating unit 132 specifies that the related user does not understand the advice information as the reaction state, it causes the transmitting unit 134 to transmit an explanation of the advice indicated by the advice information to the related user terminal 3. When the generating unit 132 specifies that the related user has acted according to the advice information, or intends to act in the future, or has acted differently from the advice information as the reaction state, it specifies the advice timing of the related user based on any of these specified results. When the generating unit 132 specifies the reaction of the user when acting according to the advice information as the reaction state, it causes the transmitting unit 134 to transmit advice information indicating how to respond to the reaction to the related user terminal 3.

[0096] The acquisition unit 131 may also acquire the usage record information, behavioral status information, dependency-related information, and understanding level information of the identified related user before and after the advice timing. Then, the generation unit 132 may compare the dependency level, understanding level, improvement state, biological information, and influence on daily life before and after the timing based on the information acquired by the acquisition unit 131, generate information to be provided including information indicating improvements and deteriorations, and feed it back to the related user.

[0097] [Effects of information processing device 1] As described above, the information processing device 1 according to the present embodiment acquires dependency-related information including information indicating the degree of dependency of the user using the mobile terminal 2 on game use using the mobile terminal 2 or an improvement state from the dependency, generates provided information including information to be provided to related users having a predetermined relationship with the user based on the dependency-related information and including information advising how the related users should be involved with the user, identifies the user ID of the related user by referring to the storage unit 12 that stores the user ID for identifying the user and the user ID of the related user in association with each other, and transmits the provided information to the related user's related terminal 3 based on the identified user ID. In this way, the information processing device 1 can support related parties of the user to improve the user's dependency. In particular, in recent years, game addiction has been recognized as a disease called "gaming behavior disorder," and the information processing device 1 transmits provided information to the related party terminal 3 in response to the degree of dependency on game use and presents the provided information to the related user, thereby encouraging related parties of the user to give advice to the user and improving the user's gaming behavior disorder.

[0098] Furthermore, this invention will make it possible to contribute to Goal 9 of the United Nations' Sustainable Development Goals (SDGs), which is to "build resilient infrastructure, promote industry, innovation and infrastructure."

[0099] Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes are possible within the scope of the gist of the present invention. For example, in the above embodiment, the information processing device 1 identifies the degree of dependence on game use using a mobile terminal of a user or an improvement state from the dependence based on the user's game use record using the mobile terminal 2, and generates information to be provided including advice information corresponding to the degree of dependence or the improvement state, but is not limited to this.

[0100] The information processing device 1 may identify whether the user is addicted to use of the mobile terminal 2 itself, based on the usage history of the mobile terminal 2, or may identify whether the user is addicted to use of a specific application executed on the mobile terminal 2. For example, the information processing device 1 may identify the degree of gambling addiction of the user of the mobile terminal 2, or the state of improvement from the addiction, based on the usage history of a betting application for horse racing or boat racing executed on the mobile terminal 2. Then, the information processing device 1 may generate information to be provided that includes advice information corresponding to the identified degree of addiction or the state of improvement from the addiction.

[0101] In addition, the information processing device 1 may acquire location information indicating the location of the mobile terminal 2, and determine the user's degree of addiction to gambling or pachinko or the state of improvement from the addiction based on the frequency with which the location information indicates that the location information is located at a betting station for horse racing or boat racing, or at a pachinko parlor, and behavioral information indicating the behavioral status of a specified behavior of the user.

[0102] Furthermore, the information processing device 1 may identify the degree of dependency of the mobile terminal 2 on a social networking service (SNS) based on the display history of the SNS displayed on the mobile terminal 2 and the usage history of an SNS application.

[0103] In addition, all or part of the device can be configured in a functionally or physically distributed or integrated manner in any unit. Also, new embodiments resulting from any combination of multiple embodiments are included in the embodiments of the present invention. The effect of the new embodiment resulting from the combination also has the effect of the original embodiment. [Explanation of symbols]

[0104] 1. Information processing device 11 Communications Department 12 Storage section 13 Control section 131 Acquisition Department 132 Generation part 133 Specific part 134 Transmitter 2. Mobile devices 3. Terminals for related parties

Claims

1. An acquisition unit that acquires dependency-related information including information indicating a dependency of a user who uses a mobile device on use of the mobile device or an improvement state from the dependency; a generation unit that generates provision information to be provided to a related user having a predetermined relationship with the user based on the dependency related information acquired by the acquisition unit, the provision information including information advising the related user on how to be involved with the user; an identification unit that identifies the user identification information of the related user by referring to a storage unit that stores user identification information for identifying the user and user identification information of the related user in association with each other; a transmitting unit that transmits the provided information to a terminal of the related user based on the specified user identification information; An information processing device having the above configuration.

2. The acquisition unit acquires related user information indicating either a degree of understanding of the related user regarding the user's dependency on use of the mobile device or a track record of involvement of the related user regarding the dependency on use of the mobile device; The generation unit generates the provided information based on the understanding level or the involvement record indicated by the related user information and the dependency level or the improvement state. The information processing device according to claim 1.

3. The dependency-related information further includes information indicating the user's understanding of the user's dependency on the use of the mobile device; The generation unit generates the provided information based on the understanding level of the user included in the dependency-related information and the dependency level or the improvement state. The information processing device according to claim 2 .

4. The generation unit generates the provided information including information indicating a difference between a level of understanding of the user and a level of understanding of the related user. The information processing device according to claim 3 .

5. The generation unit determines whether the user's dependency on use of the mobile device has improved or worsened based on the improvement state included in the dependency-related information, and generates the information to be provided based on a determination result. The information processing device according to claim 1 .

6. The dependency-related information includes information indicating a dependency characteristic that is a characteristic of the dependency of the user on use of the mobile terminal, The generation unit generates the provision information based on the dependency characteristic included in the dependency related information and the dependency or the improvement state. The information processing device according to claim 1 .

7. The acquisition unit acquires motivation information indicating a degree of motivation of the user for improving dependency on use of the mobile device, The generation unit generates the information to be provided based on the motivation information included in the dependency-related information and the dependency or the improvement state. The information processing device according to claim 1 .

8. The acquisition unit acquires related user information input from a terminal of the related user, the related user information indicating a degree of willingness of the user to depend on the use of a mobile terminal; The generation unit generates the provided information including a difference between a degree of motivation of the user indicated by the motivation information and a degree of motivation of the user indicated by the related user information. The information processing device according to claim 7.

9. The acquisition unit acquires usage history information indicating a usage history of the mobile terminal of the user and behavior information indicating a behavioral status of a predetermined behavior of the user, The generation unit identifies a change in the usage state of the user's mobile device or a change in the user's dependency state on the use of the mobile device based on the usage history information and the behavior information, and generates the provision information including the identified change in the usage state of the user's mobile device or the change in the dependency state. The information processing device according to claim 1 .

10. The generation unit generates the provided information based on a degree of influence on the user's daily life due to the use of the mobile device by the user, the degree of dependency, or the improvement state, which are based on the usage history indicated by the usage history information and the behavioral status indicated by the behavioral information. The information processing device according to claim 9.

11. The acquisition unit acquires usage history information indicating a usage history of the mobile terminal of the user and biometric information of the user measured by a measuring device that is worn by the user and measures biometric information, the generation unit identifies a psychological state of the user when the user uses the mobile terminal based on the usage history indicated by the usage history information and the biological information, and generates the information to be provided based on the identified psychological state and the degree of dependency or the improved state. The information processing device according to claim 1 .

12. the acquisition unit acquires, as reaction information indicating the reaction of the user when the related user gives advice to the user based on the provided information, usage record information indicating the user's usage record of the mobile device before and after the advice, motivation information indicating the user's degree of motivation for improving the user's dependence on the use of the mobile device, or understanding level information indicating the user's understanding of the user's dependence on the use of the mobile device, The generation unit identifies an outcome of the advice based on the reaction information, and generates the provision information based on the identified outcome of the advice. The information processing device according to claim 1 .

13. The use of the mobile terminal of the user refers to playing a game using the mobile terminal of the user, The user's addiction to the use of a mobile device is the user's addiction to playing games using a mobile device. The information processing device according to claim 1 .

14. The computer executes A step of acquiring dependency-related information including information indicating a dependency of a user of a mobile device on use of the mobile device or an improvement state from the dependency; generating provision information to be provided to a related user having a predetermined relationship with the user based on the obtained dependency-related information, the provision information including information advising the related user on how to engage with the user; Identifying the user identification information of the related user by referring to a storage unit that stores user identification information for identifying the user and user identification information of the related user in association with each other; transmitting the provided information to a terminal of the related user based on the specified user identification information; An information processing method comprising the steps of:

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