Provision priority degree determination device, provision priority degree determination method, program, and recording medium

The provision priority determining device addresses the issue of inappropriate order timing in restaurants by determining the priority of ordered items based on their remaining amount, ensuring timely delivery and improved customer satisfaction.

JP2025076655APending Publication Date: 2025-05-16NEC SOLUTION INNOVATORS LTD
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Patent Information

Application Number
JP2023188390
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2023-11-02
Publication Date
2025-05-16

AI Technical Summary

Technical Problem

Existing order systems in restaurants often lead to customer dissatisfaction due to delayed or inappropriate timing of order delivery, often caused by incorrect timing or excessive orders.

Method used

A provision priority determining device and method that includes an order information receiving unit, an image information acquisition unit, a remaining amount determining unit, a priority determining unit, and an information output unit, which determines the priority of ordered items based on their remaining amount to ensure timely delivery.

Benefits of technology

This solution enables orders to be provided at the appropriate time, enhancing customer satisfaction by ensuring timely and efficient service.

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Abstract

To provide a provision priority degree determination device for providing an ordered item at an appropriate timing.SOLUTION: A provision priority degree determination device of the present disclosure includes an order information receiving unit, an image information acquisition unit, a remaining quantity determination unit, a priority degree determination unit, and an information output unit. The order information receiving unit receives order information for an ordered item. The order information includes information relating to order status of the ordered item and information relating to provision status of the ordered item. The image information acquisition unit acquires image information. Image information of the provided ordered item is included as the image information. The remaining quantity determination unit determines a remaining quantity of the provided ordered item based on the image information. The priority degree determination unit determines a priority degree of the ordered item to be provided based on the remaining quantity. The information output unit outputs the priority degree.SELECTED DRAWING: Figure 1
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Description

[Technical field]

[0001] The present disclosure relates to a provision priority determination device, a provision priority determination method, a program, and a recording medium. [Background technology]

[0002] Patent Document 1 discloses an ordering system in which a monitor with a touch sensor is placed on each table in a store, menu contents are displayed on the monitor, and customers can order products by touching the monitor screen themselves. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2002-32863 A Summary of the Invention [Problem to be solved by the invention]

[0004] In restaurants, ordered items are provided based on the ordering system disclosed in Patent Document 1, orders taken by store staff, etc. The provision of the ordered items is determined by the store side based on the ordered information. However, misjudging the timing of the provision and resulting in delayed provision of the ordered items, or providing other ordered items when many ordered items have already been provided, may increase customer dissatisfaction. For this reason, it is preferable to provide the ordered items at the appropriate time.

[0005] Therefore, an object of the present disclosure is to provide a delivery priority determination device, a delivery priority determination method, a program, and a recording medium for providing ordered items at an appropriate time. [Means for solving the problem]

[0006] In order to achieve the above object, the provision priority determination device of the present disclosure includes: The apparatus includes an order information receiving unit, an image information acquiring unit, a remaining amount determining unit, a priority determining unit, and an information output unit, The order information receiving unit receives order information of an order item, The order information includes information regarding the order status of the ordered item and information regarding the delivery status of the ordered item; The image information acquisition unit acquires image information, The image information includes image information of the provided order item, The remaining amount determination unit determines a remaining amount of the provided ordered item based on the image information, The priority determination unit determines a priority of the ordered item to be provided based on the remaining amount, The information output unit outputs the priority.

[0007] The provision priority determination method of the present disclosure includes: The method includes an order information receiving step, an image information acquiring step, a remaining amount determining step, a priority determining step, and an information output step, The order information receiving step receives order information for an order item, The order information includes information regarding the order status of the ordered item and information regarding the delivery status of the ordered item; The image information acquiring step acquires image information, The image information includes image information of the provided order item, The remaining amount determination step determines a remaining amount of the provided ordered item based on the image information, The priority determination step determines a priority of the ordered item to be provided based on the remaining amount, The information output step outputs the priority. Each of the steps is a computer-implemented method.

[0008] The program of the present disclosure is a program for causing a computer to execute each step of the method of the present disclosure as a procedure.

[0009] The recording medium of the present disclosure is a computer-readable recording medium having the program of the present disclosure recorded therein. Effect of the Invention

[0010] According to the present disclosure, ordered items can be provided at the appropriate time. [Brief description of the drawings]

[0011] [Figure 1] FIG. 1 is a block diagram showing a configuration of an example of a provision priority determination device of the present disclosure. [Diagram 2] FIG. 2 is a block diagram illustrating an example of a hardware configuration of a provision priority determination device according to the present disclosure. [Diagram 3] FIG. 3 is a flowchart showing an example of a process in the provision priority determination device of the present disclosure. [Figure 4] FIG. 4 is a schematic diagram showing an example of a provision priority determination method performed by the provision priority determination device of the present disclosure. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] The present disclosure will be described. Note that the present disclosure is not limited to the following embodiments. Note that in the following drawings, the same parts are given the same reference numerals. Furthermore, the descriptions of the respective embodiments can be mutually incorporated unless otherwise specified. Furthermore, the configurations of the respective embodiments can be combined unless otherwise specified.

[0013] In the present disclosure, "provision" refers to, for example, the provision of food and drink at a restaurant, but is not limited to this as long as the present disclosure is applicable to the scene.

[0014] [Embodiment 1] First, an example of a provision priority determination device and a provision priority determination method according to the present disclosure will be described.

[0015] 1 is a block diagram showing an example of a configuration of a provision priority determination device 10 (hereinafter, sometimes referred to as "the device 10") according to the present disclosure. As shown in FIG. 1, the device 10 includes an order information receiving unit 11, an image information acquiring unit 12, a remaining amount determining unit 13, a priority determination unit 14, and an information output unit 15.

[0016] The device 10 may be, for example, a single device including each of the above-mentioned units, or a device to which each of the above-mentioned units can be connected via a communication line network. The device 10 may be connected to an external device described later via the communication line network. The communication line network is not particularly limited, and a known network may be used, for example, wired or wireless. Examples of the communication line network include an Internet line, a World Wide Web (WWW), a telephone line, a Local Area Network (LAN), a Storage Area Network (SAN), a Delay Tolerant Networking (DTN), a Low Power Wide Area (LPWA), and a Local 5G (L5G). Examples of wireless communication include Wi-Fi (registered trademark), Bluetooth (registered trademark), a Local 5G, and a LPWA. Examples of the wireless communication may include a form in which each device directly communicates with each other (Ad Hoc communication), an infrastructure (infrastructure communication), and an indirect communication via an access point. The device 10 may be incorporated into a server as a system, for example. Furthermore, the present device 10 may be, for example, a personal computer (PC, for example, desktop type or notebook type) in which the program of the present disclosure is installed, a smartphone, a tablet terminal, etc. The present device 10 may be in the form of cloud computing or edge computing, for example, in which at least one of the above-mentioned units is on a server and the other units are on a terminal.

[0017] 2 illustrates a block diagram of a hardware configuration of the present device 10. The present device 10 includes, for example, a central processing unit (CPU, GPU, etc.) 101, a memory 102, a bus 103, a storage device 104, an input device 105, an output device 106, a communication device 107, etc. Each part of the present device 10 is connected to each other via the bus 103 by each interface (I / F).

[0018] The central processing unit 101 cooperates with other components through a controller (such as a system controller or an I / O controller) and controls the entire device 10. In the device 10, the central processing unit 101 executes, for example, the program disclosed herein and other programs, and also reads and writes various information. Specifically, for example, the central processing unit 101 functions as an order information receiving unit 11, an image information acquiring unit 12, a remaining amount determining unit 13, a priority determining unit 14, and an information output unit 15. The central processing unit 101 may include, as a computing device, a CPU, a GPU (Graphics Processing Unit), an APU (Accelerated Processing Unit), or a combination of these.

[0019] The bus 103 can also be connected to, for example, an external device. Examples of the external device include an external storage device such as an external database, a printer, an external input device, an external display device, an external imaging device, etc. The present device 10 can be connected to an external network (the above-mentioned communication line network) by, for example, a communication device 107 connected to the bus 103, and can also be connected to other devices via the external network.

[0020] The memory 102 is, for example, a main memory (primary storage device). When the central processing unit 101 performs processing, the memory 102 reads various operation programs, such as the program of the present disclosure, stored in the storage device 104 described below, and the central processing unit 101 receives data from the memory 102 and executes the program. The main memory is, for example, a RAM (random access memory). The memory 102 may also be, for example, a ROM (read only memory).

[0021] The storage device 104 is also called an auxiliary storage device, for example, in contrast to the main memory (primary storage device). As described above, the storage device 104 stores an operating program including the program of the present disclosure. The storage device 104 may be, for example, a combination of a recording medium and a drive that reads and writes data from and to the recording medium. The recording medium is not particularly limited, and may be, for example, an internal or external type, such as a hard disk (HD), CD-ROM, CD-R, CD-RW, MO, DVD, flash memory, or memory card. The storage device 104 may be, for example, a hard disk drive (HDD) in which a recording medium and a drive are integrated, or a solid state drive (SSD).

[0022] In the present device 10, the memory 102 and the storage device 104 can also store various information such as log information, information acquired from an external database (not shown) or an external device, information generated by the present device 10, and information used when the present device 10 executes processing. In this case, the memory 102 and the storage device 104 may store (record) order information, image information, and information on the determined remaining amount, which will be described later. Note that at least a part of the information may be stored, for example, in an external server other than the memory 102 and the storage device 104, or may be stored in a distributed manner in multiple terminals using block chain technology or the like.

[0023] The device 10 further includes, for example, an input device 105 and an output device 106. The input device 105 may be, for example, a pointing device such as a touch panel, a track pad, or a mouse; a keyboard; an imaging means such as a camera or a scanner; a card reader such as an IC card reader or a magnetic card reader; or an audio input means such as a microphone. The output device 106 may be, for example, a display device such as an LED display or a liquid crystal display; an audio output device such as a speaker; a printer; or the like. In the present disclosure, the input device 105 and the output device 106 are configured separately, but the input device 105 and the output device 106 may be configured as an integrated device, such as a touch panel display.

[0024] Next, an example of the provision priority determination method of the present disclosure will be described with reference to the flowchart of Fig. 3. The provision priority determination method of the present disclosure is implemented as follows, for example, using the device 10 of Fig. 1 or Fig. 2. Note that the provision priority determination method of the present disclosure is not limited to use of the device 10 of Fig. 1 or Fig. 2.

[0025] First, the order information receiving unit 11 receives order information of the ordered items (S11, order information receiving step). The order information includes information on the order status of the ordered items and information on the provision status of the ordered items. The ordered items are not particularly limited, but may be, for example, ordered items such as food and drink ordered by a customer at a restaurant. The order information may be, for example, order information collected by a staff member at the restaurant, or order information collected by an order terminal installed in the restaurant. The order terminal is not particularly limited, and may be, for example, an order terminal commonly used in restaurants. As described above, the order information may be stored (recorded) in memory 102 and storage device 104, or may be stored (recorded) in a storage device or the like provided in another device.

[0026] Next, the image information acquiring unit 12 acquires image information (S12, image information acquiring step). The image information includes image information of the provided ordered item. The provided image information of the ordered item is, for example, image information of the ordered item on the customer's table. The provided image information of the ordered item is, for example, image information captured by an input device 105 such as a camera provided in the device 10, or an input means such as a camera provided in another device. The image information may further include, for example, image information of the ordered item in an empty state. The image information of the ordered item in an empty state is, for example, image information of tableware that does not contain food or drink. As described above, the image information may be stored (recorded) in the memory 102 and the storage device 104, or may be stored (recorded) in a storage device provided in another device.

[0027] Next, the remaining amount determination unit 13 determines the remaining amount of the provided ordered item based on the image information (S13, remaining amount determination step). The remaining amount determination unit 13 may determine the remaining amount of the provided ordered item based on the similarity between the image information of the provided ordered item and the image information of the ordered item in an empty state. The method of obtaining the similarity is not particularly limited, but may be obtained by, for example, a conventional image processing technique. The similarity as the basis for the determination is not particularly limited, and may be set to any value. When there are multiple ordered items, the remaining amount determination unit 13 may determine the remaining amount of the provided ordered item based on the average value of the similarity for each ordered item. As described above, the determined remaining amount information may be stored (recorded) in the memory 102 and the storage device 104, or may be stored (recorded) in a storage device or the like provided in another device.

[0028] Next, the priority determination unit 14 determines the priority of the ordered item to be provided based on the remaining amount (S14, priority determination step). The priority is not particularly limited and may be set based on any scale. The priority determination unit 14 may update the determined priority, for example, when the remaining amount falls below a certain standard. The certain standard is not particularly limited and any standard may be adopted. The priority update is, for example, a correction of priority information. The priority determination unit 14 may further update the priority, for example, based on the update time of the updated priority. The priority update based on the update time is, for example, updating the priority to be revised upward after a certain time has passed since the update time. Note that, if there is a priority arbitrarily set by the orderer of the ordered item, the priority determination unit 14 may determine the priority of the ordered item to be provided by prioritizing the arbitrarily set priority. This is, for example, when the orderer sets the priority of a certain ordered item to be the highest priority, the priority determination unit 14 determines to provide the ordered item set by the orderer as the highest priority with priority, regardless of the priority determined based on the remaining amount.

[0029] Then, the information output unit 15 outputs the priority (S15, information output step). The output is output, for example, by the output device 106 included in the present device 10, or by output means included in another device. The means of output is not particularly limited, and for example, the priority may be output by visual means such as a numerical value, a symbol, or a color, or may be output by auditory means such as a sound.

[0030] As described above, according to the present device 10, the priority of the ordered item to be provided is determined based on the remaining amount, so that the ordered item can be provided to the customer at an appropriate timing.

[0031] [Embodiment 2] Next, an example of a provision priority determination method by the provision priority determination device of the present disclosure will be described with reference to Fig. 4. Note that, although Fig. 4 shows the provision priority determination device 10 of the present disclosure, the present disclosure is not limited thereto.

[0032] FIG. 4 illustrates the provision of ordered items at a restaurant. First, a staff member of the restaurant uses an ordering terminal or the like to transmit the customer's order to device 10 as information relating to the order status. Device 10, for example, stores (registers) the information relating to the order status in a storage device such as a database. After providing the ordered items to the customer, the staff member of the restaurant transmits information relating to the provision status of the ordered items to device 10. Device 10, for example, registers and updates the information relating to the provision status in a database.

[0033] The ordered items are lined up on the table of the customer who has received them. Here, image information of the ordered items on the table is acquired by an input device such as a camera equipped with an image sensor, and transmitted to the present device 10. The present device 10 then determines the remaining amount of the provided ordered items based on the acquired image information. Here, the remaining amount may be determined based on the similarity between the image information of the provided ordered items and image information of the ordered items in an empty state (image information of an empty container, etc.). When there are multiple provided ordered items, the remaining amount of the items may be calculated based on an average value of the similarity of each of the ordered items. Thereafter, the present device 10, for example, registers the determined remaining amount information in a database to update it.

[0034] The device 10 determines the priority of the ordered item to be provided based on the remaining amount, and updates it appropriately. For example, when the remaining amount falls below a certain standard (i.e., when it is determined that the remaining amount is low), the priority is updated. Specifically, for example, when the certain standard is set to 70%, the priority is set (updated) to "0" at the time when the remaining amount falls below 70%. Next, when 10 minutes have passed since the priority was set to "0", the priority is set (updated) to "1". Next, when 5 minutes have passed since the priority was set to "1", the priority is set (updated) to "2". Next, when 3 minutes have passed since the priority was set to "2", the priority is set (updated) to "3". In this way, the priority may be updated sequentially based on the updated priority update time. On the other hand, when an orderer arbitrarily sets the priority of a certain ordered item, the priority may be determined according to the arbitrarily set priority. For example, when an orderer desires a certain ordered item to be provided with the highest priority, the information of the priority of the ordered item that the orderer desires to be provided with the highest priority is modified in preference to the priority determined based on the update time.

[0035] The determined priority is output and displayed, for example, on an output device such as a monitor together with the current order status, etc. In accordance with the displayed priority, the store staff can provide the unserved ordered items to the customer.

[0036] [Embodiment 3] The program of the present disclosure is a program for causing a computer to execute each step of the present disclosure as a procedure.

[0037] Specifically, the provision priority determination program of the present disclosure is a program for causing a computer to execute an order information receiving procedure, an image information acquiring procedure, a remaining amount determining procedure, a priority determination procedure, and an information output procedure. The provision priority determination program of the present disclosure may further be a program for causing a computer to function as an order information receiving procedure, an image information acquiring procedure, a remaining amount determining procedure, a priority determination procedure, and an information output procedure. The provision priority determination program of the present disclosure can be said to be a program for causing a computer to function as an order information receiving procedure, an image information acquiring procedure, a remaining amount determining procedure, a priority determination procedure, and an information output procedure, and the description of the provision priority determination device and the provision priority determination method of the present disclosure can be used for the provision priority determination program of the present disclosure.

[0038] In each of the steps, for example, "step" can be read as "processing". The program of the present disclosure may be recorded in a computer-readable recording medium. The recording medium is, for example, a non-transitory computer-readable storage medium. The recording medium is not particularly limited, and examples thereof include random access memory (RAM), read-only memory (ROM), hard disk (HD), flash memory (for example, USB flash memory, SD / SDHC card, etc.), optical disk (for example, CD-R / CD-RW, DVD-R / DVD-RW, BD-R / BD-RE, etc.), magneto-optical disk (MO), floppy (registered trademark) disk (FD), etc. In addition, the program of the present disclosure (for example, also referred to as a programming product or program product) may be, for example, distributed from an external computer. The "distribution" may be, for example, distribution via a communication line network or distribution via a device connected by wire. The program of the present disclosure may be installed and executed in the device to which it is distributed, or may be executed without being installed.

[0039] Although the present disclosure has been described above with reference to the embodiments, the present disclosure is not limited to the above-described embodiments. Various modifications that can be understood by a person skilled in the art can be made to the configuration and details of the present disclosure within the scope of the present disclosure.

[0040] <Additional Notes> Some or all of the above embodiments may be described as follows, but are not limited to the following supplementary notes. (Appendix 1) The apparatus includes an order information receiving unit, an image information acquiring unit, a remaining amount determining unit, a priority determining unit, and an information output unit, The order information receiving unit receives order information of an order item, The order information includes information regarding the order status of the ordered item and information regarding the delivery status of the ordered item; The image information acquisition unit acquires image information, The image information includes image information of the provided order item, The remaining amount determination unit determines a remaining amount of the provided ordered item based on the image information, The priority determination unit determines a priority of the ordered item to be provided based on the remaining amount, The information output unit outputs the priority. Provision priority determination device. (Appendix 2) The image information further includes image information of the ordered item in an empty state. 2. The provision priority determination device according to claim 1. (Appendix 3) the remaining amount determination unit determines the remaining amount of the provided ordered item based on a similarity between image information of the provided ordered item and image information of an empty state of the ordered item; 3. The provision priority determination device according to claim 2. (Appendix 4) If there are multiple items ordered, the remaining amount determination unit determines the remaining amount of the provided ordered items based on an average value of the similarity for each ordered item; 4. The provision priority determination device according to claim 3. (Appendix 5) the priority determination unit updates the determined priority when the remaining amount falls below a certain standard. 5. The provision priority determination device according to claim 1 . (Appendix 6) the priority determination unit further updates the priority based on an update time of the updated priority. 6. The provision priority determination device according to claim 5. (Appendix 7) If the orderer of the ordered item has set a priority, 7. The delivery priority determination device according to any one of claims 1 to 6, wherein the priority determination unit determines the priority of the ordered item to be delivered by giving priority to the arbitrarily set priority. (Appendix 8) The method includes an order information receiving step, an image information acquiring step, a remaining amount determining step, a priority determining step, and an information output step, The order information receiving step receives order information for an order item, The order information includes information regarding the order status of the ordered item and information regarding the delivery status of the ordered item; The image information acquiring step acquires image information, The image information includes image information of the provided order item, The remaining amount determination step determines a remaining amount of the provided ordered item based on the image information, The priority determination step determines a priority of the ordered item to be provided based on the remaining amount, The information output step outputs the priority. The provision priority determination method, wherein each of the steps is executed by a computer. (Appendix 9) The image information further includes image information of the ordered item in an empty state. The provision priority determination method described in Appendix 8. (Appendix 10) The remaining amount determination step determines the remaining amount of the provided ordered item based on a similarity between image information of the provided ordered item and image information of an empty state of the ordered item. 10. The provision priority determination method according to claim 9. (Appendix 11) If there are multiple items ordered, the remaining amount determination step determines the remaining amount of the provided ordered items based on an average value of similarity for each ordered item; 11. The method for determining priority of provision according to claim 10. (Appendix 12) the priority determination step updates the determined priority when the remaining amount falls below a certain standard. A provision priority determination method according to any one of appendixes 8 to 11. (Appendix 13) the priority determination step further updates the priority based on an update time of the updated priority. 13. The method for determining priority of provision as described in Supplementary Note 12. (Appendix 14) If the orderer of the ordered item has set a priority, A method for determining the priority of an ordered item to be provided according to any one of claims 8 to 13, wherein the priority determination step determines the priority of the ordered item to be provided by giving priority to the arbitrarily set priority. (Appendix 15) The method includes a procedure for receiving order information, a procedure for acquiring image information, a procedure for determining the remaining amount, a procedure for determining the priority level, and a procedure for outputting information. The order information receiving step includes receiving order information for an order item, The order information includes information regarding the order status of the ordered item and information regarding the delivery status of the ordered item; The image information acquisition step acquires image information, The image information includes image information of the provided order item, the remaining amount determination step determines a remaining amount of the provided ordered item based on the image information; the priority determination step determines a priority of the ordered item to be provided based on the remaining amount; the information output step includes outputting the priority. A program for causing a computer to execute each of the above procedures. (Appendix 16) The image information further includes image information of the ordered item in an empty state. 15. The program according to claim 15. (Appendix 17) the remaining amount determination step determines the remaining amount of the provided ordered item based on a similarity between image information of the provided ordered item and image information of an empty state of the ordered item; 17. The program according to claim 16. (Appendix 18) If there are multiple items ordered, the remaining amount determination step determines the remaining amount of the provided ordered items based on an average value of similarity for each ordered item; 18. The program according to claim 17. (Appendix 19) the priority determination step includes updating the determined priority when the remaining amount falls below a certain criterion. 19. The program according to any one of appendix 15 to 18. (Appendix 20) the priority determination step further includes updating the priority based on an update time of the updated priority. 19. The program according to claim 19. (Appendix 21) If the orderer of the ordered item has set a priority, 21. The program described in any one of appendices 15 to 20, wherein the priority determination procedure determines the priority of the ordered items to be provided by giving priority to the arbitrarily set priority. (Appendix 22) The method includes a procedure for receiving order information, a procedure for acquiring image information, a procedure for determining the remaining amount, a procedure for determining the priority level, and a procedure for outputting information. The order information receiving step includes receiving order information for an order item, The order information includes information regarding the order status of the ordered item and information regarding the delivery status of the ordered item; The image information acquisition step acquires image information, The image information includes image information of the provided order item, the remaining amount determination step determines a remaining amount of the provided ordered item based on the image information; the priority determination step determines a priority of the ordered item to be provided based on the remaining amount; the information output step includes outputting the priority. A computer-readable recording medium having recorded thereon a program for causing a computer to execute each of the above procedures. (Appendix 23) The image information further includes image information of the ordered item in an empty state. 23. A recording medium as described in appended claim 22. (Appendix 24) the remaining amount determination step determines the remaining amount of the provided ordered item based on a similarity between image information of the provided ordered item and image information of an empty state of the ordered item; 24. A recording medium as described in appended claim 23. (Appendix 25) If there are multiple items ordered, the remaining amount determination step determines the remaining amount of the provided ordered items based on an average value of similarity for each ordered item; 25. A recording medium as described in Appendix 24. (Appendix 26) the priority determination step includes updating the determined priority when the remaining amount falls below a certain criterion. 26. A recording medium according to any one of appendices 22 to 25. (Appendix 27) the priority determination step further includes updating the priority based on an update time of the updated priority. 27. A recording medium as described in appended claim 26. (Appendix 28) If the orderer of the ordered item has set a priority, 28. The recording medium according to any one of appendices 22 to 27, wherein the priority determination step determines the priority of the ordered items to be provided by giving priority to the arbitrarily set priority. [Industrial Applicability]

[0041] According to the present disclosure, it is possible to provide ordered items at an appropriate time. The fields to which the present disclosure can be applied are not limited, and the present disclosure can be applied to a wide range of fields in which a delivery priority determination device is used. [Explanation of symbols]

[0042] 11 Order Information Receiving Department 12 Image information acquisition section 13 Remaining amount determination section 14 Priority judgment section 15 Information output section 101 CPU 102 Memory 103 Bus 104 Storage device 105 Input Device 106 Output Device 107 Communication Devices

Claims

1. The apparatus includes an order information receiving unit, an image information acquiring unit, a remaining amount determining unit, a priority determining unit, and an information output unit, The order information receiving unit receives order information of an order item, The order information includes information regarding the order status of the ordered item and information regarding the delivery status of the ordered item; The image information acquisition unit acquires image information, The image information includes image information of the provided order item, The remaining amount determination unit determines a remaining amount of the provided ordered item based on the image information, The priority determination unit determines a priority of the ordered item to be provided based on the remaining amount, The information output unit outputs the priority. Provision priority determination device.

2. The image information further includes image information of the ordered item in an empty state.

2. The provision priority determination device according to claim 1.

3. the remaining amount determination unit determines the remaining amount of the provided ordered item based on a similarity between image information of the provided ordered item and image information of an empty state of the ordered item; 3. The provision priority determination device according to claim 2.

4. If there are multiple items ordered, the remaining amount determination unit determines the remaining amount of the provided ordered items based on an average value of the similarity for each ordered item; 4. The provision priority determination device according to claim 3.

5. the priority determination unit updates the determined priority when the remaining amount falls below a certain standard. The provision priority determination device according to claim 1 .

6. the priority determination unit further updates the priority based on an update time of the updated priority.

6. The provision priority determination device according to claim 5.

7. If the orderer of the ordered item has set a priority, The delivery priority determination device according to claim 1 , wherein the priority determination unit determines the priority of the ordered item to be delivered by giving priority to the arbitrarily set priority.

8. The method includes an order information receiving step, an image information acquiring step, a remaining amount determining step, a priority determining step, and an information output step, The order information receiving step receives order information for an order item, The order information includes information regarding the order status of the ordered item and information regarding the delivery status of the ordered item; The image information acquiring step acquires image information, The image information includes image information of the provided order item, The remaining amount determination step determines a remaining amount of the provided ordered item based on the image information, The priority determination step determines a priority of the ordered item to be provided based on the remaining amount, The information output step outputs the priority. The provision priority determination method, wherein each of the steps is executed by a computer.

9. The method includes a procedure for receiving order information, a procedure for acquiring image information, a procedure for determining the remaining amount, a procedure for determining the priority level, and a procedure for outputting information. The order information receiving step includes receiving order information for an order item, The order information includes information regarding the order status of the ordered item and information regarding the delivery status of the ordered item; The image information acquisition step acquires image information, The image information includes image information of the provided order item, the remaining amount determination step determines a remaining amount of the provided ordered item based on the image information; the priority determination step determines a priority of the ordered item to be provided based on the remaining amount; the information output step includes outputting the priority. A program for causing a computer to execute each of the above procedures.

10. The method includes a procedure for receiving order information, a procedure for acquiring image information, a procedure for determining the remaining amount, a procedure for determining the priority level, and a procedure for outputting information. The order information receiving step includes receiving order information for an order item, The order information includes information regarding the order status of the ordered item and information regarding the delivery status of the ordered item; The image information acquisition step acquires image information, The image information includes image information of the provided order item, the remaining amount determination step determines a remaining amount of the provided ordered item based on the image information; the priority determination step determines a priority of the ordered item to be provided based on the remaining amount; the information output step includes outputting the priority. A computer having a program recorded thereon for causing the computer to execute each of the above procedures. A readable recording medium.

Citation Information

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