Management system, program, and information processing method

Abstract

To provide a management system capable of enhancing convenience for an exhibitor, a program, and an information processing method.SOLUTION: A management system comprises: acceptance means (acceptance module 18) for accepting exhibition desiring information including product information, a product category selected from a plurality of first product categories and identification information of an e-commerce (EC) mall of an exhibition desiring destination; calculation means (calculation module 20) for calculating the product category of the EC mall of the exhibition desiring destination corresponding to the product category included in the accepted exhibition desiring information on the basis of the correspondence between the plurality of first product categories and a plurality of second product categories of the EC mall; and transmission means (transmission module 28) for transmitting EC exhibition information including the product information included in the accepted exhibition desiring information and EC mall product category information of the calculated exhibition desiring destination to a server 36 which manages the EC mall of the exhibition desiring destination included in the accepted exhibition desiring information.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present invention relates to a management system, a program, and an information processing method.

Background Art

[0002] Conventionally, for example, a product consignment system that consigns products to a plurality of online malls in a lump is known from Patent Document 1.

Prior Art Document

Patent Document

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In a product consignment system that consigns products to a plurality of online malls in a lump, a system that is more convenient for the product provider is required.

[0005] The present disclosure has been made in consideration of such points, and an object thereof is to provide a management system, a program, and an information processing method that can improve the convenience for the product provider.

Means for Solving the Problems

[0006] The management system of the present disclosure is a reception unit that receives product offering information including product information, the category of a product selected from a first plurality of product categories, and identification information of an EC mall as the offering destination; an arithmetic unit that calculates the product category of the EC mall as the offering destination corresponding to the product category included in the received product offering information based on the correspondence between a second plurality of product categories of the EC mall and the first plurality of product categories; The present invention is characterized by comprising transmission means for transmitting EC product information including product information included in the received product listing request information and information on the category of products in the EC mall of the destination of the product listing request to a server that manages the EC mall of the destination of the product listing request included in the received product listing request information.

[0007] Also, in the management system of the present disclosure, the transmission means transmits display instruction information for causing a producer terminal to display a management screen including an input item for product information, a selection item for a category, and a selection item for identification information of an EC mall to the producer terminal, and the reception means can also receive the product listing request information including the product information input on the management screen, the category of the product selected on the management screen, and the identification information of the EC mall of the destination of the product listing request selected on the management screen from the producer terminal.

[0008] Also, the management system of the present disclosure may further include category information acquisition means for acquiring information on the category of products in the EC mall from the server that manages the EC mall of the destination of the product listing request.

[0009] Also, the management system of the present disclosure may further include category correspondence relationship setting means for setting the correspondence relationship by machine learning using teacher data including the first plurality of product categories and the second plurality of product categories.

[0010] Also, the management system of the present disclosure further includes determination means for determining whether it is possible to list a product on the EC mall of the destination of the product listing request included in the received product listing request information based on the category of products in the EC mall calculated by the calculation means, and when it is determined by the determination means that it is possible to list a product on the EC mall of the destination of the product listing request, the transmission means may transmit the EC product information to the server that manages the EC mall of the destination of the product listing request included in the received product listing request information.

[0011] In addition, the management system of the present disclosure When there is no category of products in the EC mall corresponding to the category of the product included in the product offering information received when the calculation is performed by the calculation means, it further includes determination means for determining that it is impossible to offer the product to the EC mall of the offering destination included in the received product offering information. When the determination means determines that it is possible to offer the product to the EC mall of the offering destination, the transmission means may transmit the EC offering information to the server that manages the EC mall of the offering destination included in the received product offering information.

[0012] In addition, the management system of the present disclosure It further includes translation means for translating the product information included in the received product offering information into the language corresponding to the identification information of the EC mall of the offering destination included in the received product offering information. The transmission means may transmit the product information translated by the translation means as the EC offering information to the server that manages the EC mall of the offering destination included in the received product offering information.

[0013] In addition, in the management system of the present disclosure The product offering information received by the reception means includes product price information. The management system of the present disclosure further includes foreign exchange calculation means for performing foreign exchange calculation so that the product price information included in the received product offering information becomes the price in the currency used in the EC mall of the offering destination included in the received product offering information. The transmission means may transmit the product price information in the currency used in the EC mall of the offering destination calculated by the foreign exchange calculation means as the EC offering information to the server that manages the EC mall of the offering destination included in the received product offering information.

[0014] In addition, in the management system of the present disclosure When the transmission means receives purchase information of a product including at least the address of the purchaser from the server that manages the EC mall of the intended sales destination, it transmits information on a delivery note on which at least the address of the purchaser in the received purchase information is described to the seller terminal. The delivery note may describe the category of the product in the EC mall of the intended sales destination.

[0015] Also, the management system of the present disclosure receiving means for receiving product offering information including product information and identification information of the EC mall of the intended sales destination from the seller terminal; transmitting to a server that manages the EC mall of the intended sales destination included in the received product offering information EC product information including the product information included in the received product offering information, and when receiving purchase information of a product including at least the address of the purchaser from the server that manages the EC mall of the intended sales destination, transmitting information on a delivery note on which at least the address of the purchaser in the received purchase information is described to the seller terminal. It is characterized by comprising transmission means.

[0016] The program of the present disclosure is a program that causes a management system to function as receiving means, arithmetic means, and transmission means, when the arithmetic means receives product offering information including product information, the category of a product selected from a first plurality of product categories, and identification information of the EC mall of the intended sales destination by the receiving means, based on the correspondence between the second plurality of product categories of the EC mall and the first plurality of product categories, calculates the category of the product in the EC mall of the intended sales destination corresponding to the category of the product included in the received product offering information, The transmission means is characterized by transmitting EC product information including the product information included in the received product offering information and information on the category of the product in the EC mall of the intended sales destination calculated to a server that manages the EC mall of the intended sales destination included in the received product offering information.

[0017] Also, the management system of the present disclosure A program that causes a management system to function as reception means and transmission means, When the reception means of the management system receives order information including product information and identification information of the EC mall of the order destination from the seller terminal, the transmission means transmits EC listing information including the product information included in the received order information to a server that manages the EC mall of the order destination included in the received order information, When the transmission means receives purchase information of a product including at least the address of the purchaser from the server that manages the EC mall of the order destination, the transmission means transmits information on a delivery slip on which at least the address of the purchaser in the received purchase information is described to the seller terminal.

[0018] The information processing method of the present disclosure, receives order information including product information, the category of the product selected from a first plurality of product categories, and identification information of the EC mall of the order destination, calculates the product category of the EC mall of the order destination corresponding to the product category included in the received order information based on the correspondence relationship between a second plurality of product categories of the EC mall and the first plurality of product categories, and transmits EC listing information including the product information included in the received order information and information on the product category of the EC mall of the order destination calculated to a server that manages the EC mall of the order destination included in the received order information.

[0019] Further, the information processing method of the present disclosure, receives order information including product information and identification information of the EC mall of the order destination from the seller terminal, transmits EC listing information including the product information included in the received order information to a server that manages the EC mall of the order destination included in the received order information, receives purchase information of a product including at least the address of the purchaser from the server that manages the EC mall of the order destination, The control unit is characterized by transmitting information of a delivery slip on which at least the address of the purchaser in the received purchase information is described to the seller terminal.

Advantages of the Invention

[0020] According to the management system, program, and information processing method of the present disclosure, convenience for the seller can be enhanced.

Brief Description of the Drawings

[0021]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Modes for Carrying Out the Invention

[0022] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings, but the invention according to the present disclosure is not limited thereto. FIGS. 1 to 7 are diagrams showing an information processing system 1 and an information processing method according to the present disclosure.

[0023] [Information processing system 1] The information processing system 1 according to the present embodiment shown in FIG. 1 includes a management system (management server, computer) 10, a publisher terminal 34, a server 36 that manages an EC mall, and a purchaser terminal 38. The management system 10 is a management server (computer) that can be used through a communication network (not shown) such as an Internet line. Each publisher terminal 34 and server 36 are communicably connected to the management system 10 via a communication network. As shown in the figure, a plurality of publisher terminals 34 (34a to 34c) and servers 36 (36a to 36c) may be connected to the management system 10, and a plurality of purchaser terminals 38 may also be connected. An operator (purchaser) of each purchaser terminal 38 can browse each EC mall (online platform) managed by the server 36 and purchase products. In such an EC mall used by the operator of the purchaser terminal 38, the publisher terminal 34 can present and sell products via a website (platform for publishers) managed by the management system 10. That is, the management system 10 provides (acts as) a single platform that enables (facilitates) simultaneous listing and selling by the publisher terminal 34 in the EC malls managed by the plurality of servers 36 (FIG. 2). Note that the website (platform for publishers) managed by the management system 10 may be used via a so-called app (application software), or may be used via both a browser and an app. Hereinafter, each component of the information processing system 1 will be described.

[0024] <Management system (management server, computer) 10> The configuration of the management system (management server, computer) 10 of the present disclosure will be described with reference to FIG. 1. FIG. 1 schematically shows the configuration of the management system 10 of the present disclosure. The management system 10 of the present embodiment can be composed of an industrial computer, a personal computer, a tablet terminal, etc., or may be a virtual server in a physical server accessible via the Internet. As shown in FIG. 1, the management system 10 includes a control unit 12, a main memory unit 13, an auxiliary storage unit 30, and a communication interface unit 32.

[0025] (Control unit 12) The control unit 12 is composed of a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), etc., and controls the operation of the management system 10. Specifically, the control unit 12 functions as category information acquisition means, category correspondence relationship setting means, reception means, calculation means, determination means, translation means, exchange rate calculation means, transmission means, etc. by executing a category information acquisition module 14, a category correspondence relationship setting module 16, a reception module 18, a calculation module 20, a determination module 22, a translation module 24, an exchange rate calculation module 26, a transmission module 28 (FIG. 1), etc. stored in the main memory unit 13 described later. Note that these functions may be exhibited by executing one or a plurality of independent programs or applications. Further, these modules may be provided in a single terminal (management system 10), or may be distributed and provided in a plurality of terminals (including the management system 10). In the latter case, they may be interconnected via a wired cable or a communication network. In this specification, each module is described as the subject (subject) that performs processing, but actually, the control unit 12 that executes various programs etc. may perform the processing. The functions of each module described below are also exhibited by the corresponding means in the present application.

[0026] (Category information acquisition module 14 (category information acquisition means)) The category information acquisition module 14 acquires information on the categories of products in the EC mall of the intended listing destination from the server 36 that manages the EC mall of the intended listing destination (acquires the "second plurality of product categories" described later). The acquisition of the product category information of the EC mall can be realized, for example, by API (Application Programming Interface) cooperation.

[0027] Also, in this specification, the "EC mall of the intended listing destination" refers to an EC mall (sales channel) where the seller wishes to list products via the management system 10 according to the present disclosure. Here, it refers to an EC mall that enables the seller to list products by the management system 10. As described above, since a plurality of servers 36 that manage EC malls may be connected to the information processing system 1, the product categories acquired by the category information acquisition module 14 may be, for example, not only the category group handled in the EC mall managed by the server 36a, but also the product category groups handled in a plurality of EC malls managed by a plurality of servers 36a, 36b, 36c, etc. The category of each EC mall and the EC mall may be associated (related) and stored in the auxiliary storage unit 30.

[0028] (Category correspondence relationship setting module 16 (category correspondence relationship setting means)) The category correspondence setting module 16 sets the correspondence between the first plurality of product categories and the second plurality of product categories by machine learning using teacher data including the second plurality of product categories of the EC mall. Note that the machine learning may be performed by an external device. The reason for setting the correspondence in this way is that the method of categorizing products varies for each EC mall, and the same category name is not always adopted in any EC mall. Also, the same product may be classified under different category names in the platform of the management system 10 and each EC mall. By setting the correspondence, it becomes possible to identify (calculate) the product category in the second plurality of product categories corresponding to a certain product category in the first plurality of product categories. Furthermore, it becomes possible to present to the seller the EC mall handling the identified second product category as the EC mall of the destination of the offer. When a plurality of product categories are identified from the second group of product categories, the seller can select all of these product categories and the plurality of EC malls of the destinations of the offers.

[0029] Note that in this specification, the "first (plurality of) product categories" refers to the group of product categories set and used in the management system 10. The method for setting this first group of product categories is not particularly limited. The first product category may have the same name as the second product category of a certain EC mall, or a product category name covering many products including the product categories of a plurality of EC malls may be set. The first product category as a whole may include a category named "others" so as to correspond to the newly added second product categories. The "second (plurality of) product categories" refers to the group of product categories set in the EC mall of the destination of the offer. In an embodiment, the "second (plurality of) product categories" may be the group of product categories in a plurality of EC malls as described above. In the management system 10, the first product category, the second product category, and their correspondence may be updated at predetermined intervals.

[0030] The method of "machine learning" for setting the correspondence between the first product category and the second product category is not particularly limited. However, each word constituting the category name is expressed as a numerical value or a vector, and based on these distances and cosine similarities, it is possible to determine similarity / dissimilarity, that is, "corresponding" or "not corresponding". Also, in the case of an EC mall where the categories are hierarchical, a certain word (i.e., a category) can be compared with the words in all levels of this EC mall to calculate the similarity, and then the similarities including the context can be determined by connecting all the levels in the same series. For example, when wanting to list a pencil with an anime character drawn on it, the similarity between the first product category corresponding to this pencil and each of the categories of children's supplies, stationery, and anime products (including each level) included in the second product category, etc. is compared, and the correspondence is set. If the similarity is equal to or higher than a predetermined threshold, it may be determined to correspond, or only the category with the highest similarity may be determined to correspond.

[0031] Also, in order to set the correspondence relationship between the first product category and the second product category, a model generated by machine learning may be used (model learning). To set the correspondence relationship, a new model may be generated, or existing models and methods such as FastText and Criss-Cross Matching may be combined. For example, the similarity between certain words can be calculated using FastText, and scores can be obtained through Criss-Cross Matching that compares this for each category hierarchy, and the accuracy can be confirmed using cosine similarity. Here, a plurality of first product categories and a plurality of second product categories are used as training data. For the plurality of second product categories obtained from each server 36, preprocessing can be performed to unify the structure and unify them into category > subcategory > third-level category, etc. In this way, the first product category to be compared and the categories of each level as the second product category can be "input" into the model, and it can be made to "output" whether they correspond or not, and the correspondence relationship can be set (matched). Furthermore, as post-processing, those with low accuracy in the data output after matching can be flagged (labeled) with error content and used in the re-learning process to increase the input accuracy.

[0032] Also, a generative AI may be used to set the correspondence relationship. Here, the category to be compared is input, and it is made to automatically output whether they correspond or not. Various conditions can be set as prompts, such as showing the similarity and its calculation method.

[0033] (Reception module 18 (reception means)) The reception module 18 receives product offering information including product information, the category of the product selected from the first plurality of product categories, and the identification information of the EC mall where the product is to be offered. The reception module 18 may receive product offering information including product information, the category of the product selected on its management screen (e.g., FIG. 3), and the identification information of the EC mall where the product is to be offered, which is selected on the management screen, from the publisher terminal 34. In an embodiment, the reception module 18 may receive product offering information including product information and the identification information of the EC mall where the product is to be offered.

[0034] Note that FIG. 3 is a diagram showing an example of the management screen of the publisher terminal 34 when the publisher inputs a product to be sold. The category displayed on the management screen here is the "second product category", and after selecting the product information and the EC mall where the product is to be offered, the state where the category having the EC mall is selected is shown. Also, on the management screen of the publisher terminal 34, the country name where the product is to be offered may be selected, and the selection of the country name may be before or after the selection of the book category. Also, after selecting the product category, it is possible to select all EC malls having the corresponding second product category. Also, after selecting the EC mall where the product is to be offered, if there are a plurality of corresponding second product categories, it is possible to select all the second product categories.

[0035] "Product information" refers to information about the product to be offered to the EC mall where the product is to be offered via the platform of the management system 10, and may include the product name, product specifications, and description. "Product" refers to a tangible object that is the subject of a transaction, as used in the ordinary sense, and is not particularly limited, but may be an intangible object such as an e-book. "Product offering information" refers to the information necessary for the publisher who operates the publisher terminal 34 to sell the product that the publisher wishes to offer. Specifically, the product offering information received by the reception module 18 may include information regarding the price, quantity, weight, delivery size, etc. of the product. Based on this information, the display price (product price + shipping fee, etc.) on the EC mall where the product is to be offered can be set. Further, if necessary, a product image may be included in the product offering information.

[0036] (Calculation Module 20 (Calculation Means)) Based on the correspondence between the second plurality of product categories and the first plurality of product categories in the EC mode, the calculation module 20 calculates the product category of the EC mall of the destination of the product listing request included in the product listing request information received by the reception module 18. Here, the "calculation" is a process of specifying the category in the second product category corresponding to the category of the product received by the reception module 18. For example, based on rules such as whether the received first product category name matches or is included in the second product category name, the category in the second product category may be specified and output.

[0037] (Judgment Module 22 (Judgment Means)) Based on the product category of the EC mall calculated by the calculation module 20, the judgment module 22 determines whether it is possible to list a product on the EC mall of the destination of the product listing request included in the product listing request information received by the reception module 18. Also, the judgment module 22 may perform a judgment process when the reception module 18 receives the product listing request information. When there is no product category of the EC mall (second product category) corresponding to the product category included in the product listing request information received when the calculation is performed by the calculation module 20, the judgment module 22 determines that it is impossible to list a product on the EC mall of the destination of the product listing request included in the received product listing request information. For example, if it is prohibited to import fruits, trade in firearms and swords, or drink alcohol in a country or region, and these products cannot be sold on the EC site, it is determined that listing is not possible.

[0038] For example, in the "judgment" process, it may be determined whether listing is possible based on a list showing the relevance between the second product category and the products prohibited from being sold for each country or region. Also, for "judgment", the machine learning model used to set the correspondence between the first product category and the second product category described above can be utilized.

[0039] (Translation Module 24 (Translation Means)) The translation module 24 translates the product information included in the product offering information received by the reception module 18 into the language corresponding to the identification information of the EC mall of the destination of the product offering included in the product offering information. The method of this "translation" is not particularly limited, and the product information included in the product offering information received by the reception module 18 may be transmitted to a predetermined external device (language model server) for translation. Examples of the language model for translation include LLM (BERT, XLNeT, T5, GPT), etc. With such a translation module 24, the management system 10 can also realize the listing on overseas EC malls in a highly convenient state for the sellers.

[0040] (Exchange rate calculation module 26 (exchange rate calculation means)) The exchange rate calculation module 26 performs exchange rate calculation on the price information of the product included in the product offering information received by the reception module 18 so that it becomes the price in the currency used in the EC mall of the destination of the product offering included in the received product offering information. The exchange rate information may be periodically (for example, every week, every day) obtained from a server such as a financial institution through API linkage. The local selling price (Figure 3) for each country or region of the EC mall of the destination of the product offering may be set so that the exchange rate at the time of input of the product offering information is reflected on the management screen of the seller terminal 34. Note that such "local selling price" may be set to include platform usage fees, EC mall usage fees, delivery fees, etc.

[0041] (Transmission module 28 (transmission means)) The transmission module 28 transmits EC listing information including the product information included in the product offering information received by the reception module 18 and the information on the category of the product in the EC mall of the destination of the product offering calculated to the server 36 that manages the EC mall of the destination of the product offering included in the received product offering information. Also, to the seller terminal 34, the transmission module 28 can transmit display instruction information for causing the seller terminal 34 to display a management screen including input items for product information, selection items for categories, and selection items for identification information of the EC mall.

[0042] Further, when the determination module 22 determines that the product can be listed on the EC mall of the listing destination included in the listing request information received by the reception module 18, the transmission module 28 may transmit the EC listing information to the server 36 that manages the EC mall of the listing destination included in the received listing request information. On the other hand, when it is determined that listing is not possible, the transmission module 28 does not transmit the EC listing information to the server 36 that manages the EC mall of the listing destination. In this case, the transmission module 28 may transmit message information indicating that listing is not possible to the seller terminal 34, or the management system 10 may set the EC mall so that it cannot be selected on the website of its platform (the management screen of the seller terminal 34). For example, the EC mall may be made invisible on the management screen of the seller terminal 34.

[0043] Note that FIG. 4 is a diagram showing an example of a procedure for inputting product offering information including product information, the category of a product selected from a first plurality of product categories, and identification information of an EC mall as the offering destination on the management screen of the provider terminal 34. In this example, after logging in, a product name is input as product information (step S1). Then, if the management system 10 (determination module 22) determines that this product can be offered (”YES” in step S2), the provider can select, on the management screen, an EC mall (identification information) as the offering destination that can offer the product based on the calculation result by the calculation module 20 (step S3). On the other hand, if the input product does not correspond to any of the second product categories and the determination module 22 determines that offering is not possible (”NO” in step S2), the process returns to step S1 and the provider will input the product again (alternatively, the process may be terminated). Also, if it is determined that offering is not possible only for some EC malls, the process proceeds to step S3 and only the other EC malls may be selectable. In step S3, based on the result of the calculation by the calculation module 20, an EC mall that can offer the product input in step S1 is selected. At this time, the EC malls that can offer the product may be displayed in a pull-down format or in a list. After step S3, the first product category that is used by the selected EC mall and to which the input product corresponds is displayed and selected (step S4). As a result, the reception module 18 will receive the product offering information (product information, the first product category, and the EC mall as the offering destination). The above is only an example of the procedure for inputting product offering information. As another embodiment, the provider may select a desired product category in step S3 above and select an EC mall that can offer the product in step S4. In one embodiment, first, a desired product category may be selected from the first product categories, then, the corresponding EC mall as the offering destination may be selected, and finally, the product name may be input. In another embodiment, it may be possible to first select the country or region where the product is to be offered. The determination of whether offering is possible can be made at any timing before the input of all product offering information is completed. If it is determined that offering is not possible as described above, the product cannot be input on the management screen thereafter and the EC offering information is not transmitted.

[0044] In addition, when the transmission module 28 receives the product information translated by the translation module 24 as EC product information and the price information of the product in the currency used for the EC mail of the destination of the product order calculated by the exchange rate calculation module 26 as EC product information, it can transmit them to the server 36 that manages the EC mail of the destination of the product order included in the received product order information. Further, the transmission module 28 may transmit display instruction information to the producer terminal 34 so that the translation result and the calculated price information are displayed on the management screen for confirmation.

[0045] In addition, when the transmission module 28 receives the purchase information of the product including at least the address of the purchaser from the server 36 that manages the EC mail of the destination of the product order, it can transmit the information of the delivery slip with at least the address of the purchaser described in the received purchase information to the producer terminal 34. In this way, it may be possible to download the delivery slip at the producer terminal 34. Also, the customs invoice may be downloadable together with the delivery slip. Note that the delivery slip and the customs invoice can describe the category of the product of the EC mail of the destination of the product order, and further, the administrator of the management system 10 can be described as the sender of the delivery slip and the like. These can also describe, in addition to the address of the purchaser, the name of the purchaser, contact information such as the phone number and e-mail, the outline of the product, the weight, the quantity, etc. on the delivery slip and the customs invoice.

[0046] In a certain embodiment, when the reception module 18 of the producer terminal 34 receives the product order information including the product information and the identification information of the EC mail of the destination of the product order from the transmission module 28, the transmission module 28 may transmit the EC product information including the product information included in the received product order information to the server 36 that manages the EC mail of the destination of the product order included in the received product order information. Then, when receiving the purchase information of the product including at least the address of the purchaser from this server 36, the transmission module 28 may transmit the information of the delivery slip with at least the address of the purchaser described in the received purchase information to the producer terminal 34.

[0047] (Main memory unit 13, auxiliary memory unit 30) The main memory unit 13 and the auxiliary memory unit 30 are composed of, for example, HDD (Hard Disk Drive), RAM (Random Access Memory), ROM (Read Only Memory), SSD (Solid State Drive), etc. Also, the main memory unit 13 and the auxiliary memory unit 30 are not limited to being built into the management system 10, and may be a storage medium (e.g., USB memory) that can be detachably attached to the management system 10. In the example shown in FIG. 1, each module such as the arithmetic module 20 is stored in the main memory unit 13, and the seller's account registration information (identification number, name or title of the seller, address or location, contact information, delivery destination, etc.), identification information of the EC mall (each EC mall name, identification number, administrator, etc.), information regarding categories (a plurality of first product categories, a plurality of second product categories of each EC mall, their correspondence, etc.), product offering information, EC product offering information, order (purchase) information, transaction history including shipping information, etc. are stored in the auxiliary memory unit 30. However, the content stored in the main memory unit 13 and the auxiliary memory unit 30 may be reversed, or the main memory unit 13 and the auxiliary memory unit 30 may store all these information as one memory unit. Note that these information may be stored not in the main memory unit 13 or the auxiliary memory unit 30, but in other storage means (such as a cloud server).

[0048] (Communication interface unit 32) The communication interface unit 32 is configured to connect the control unit 12 to an external device (e.g., the seller terminal 34, etc.) communicably, either wirelessly or by wire. The control unit 12 can transmit and receive signals to and from the external device via the communication interface unit 32.

[0049] (Others) In addition, the management system 10 may be provided with an operation unit (input unit) such as a keyboard through which an administrator of the management system 10 can give various commands to the control unit 12, and a display unit such as a monitor that displays various screens by receiving a display command signal from the control unit 12. In an embodiment, a display operation unit such as a touch panel in which these operation unit and display unit are integrated may be used.

[0050] <Publisher terminal 34> The publisher terminal 34 includes an industrial computer, a personal computer, a tablet terminal, a mobile terminal, etc., but is not particularly limited as long as it can communicate with the management system 10 and input and output information. Note that the user (publisher) of the publisher terminal 34 may be an individual or a group. The publisher terminal 34 does not have to be the same terminal, and as long as it is identified by the same registration information (user ID, etc.), the same user may use different terminals at different times to transmit and receive information.

[0051] <Server 36> Each server 36 is a server such as an industrial computer that manages the EC mall of the desired publishing destination included in the publishing desire information, and may be a virtual server in a physical server accessible via the Internet. The location of the server 36 is not limited either.

[0052] <Purchaser terminal 38> The purchaser terminal 38 includes a personal computer, a tablet terminal, a mobile terminal, etc., but is not particularly limited. The user (purchaser) of the purchaser terminal 38 may be an individual or a group. As long as it is identified by the same registration information (user ID, etc.), the purchaser terminal 38 does not have to always use the same terminal.

[0053] [Information processing method] Next, with reference to FIGS. 5 to 7, the information processing method in the information processing system 1 described above will be described by taking the case where the EC mall of the intended destination for listing is an overseas EC mall as an example. In the following description, the components with the same reference numerals are the same as the above-described components, and overlapping descriptions will be omitted as appropriate. Note that the following-described processing is performed by executing each module stored in the main storage unit 13, but the information processing method according to the present disclosure is not limited thereto, and may be performed by executing each module provided distributively in a plurality of servers. FIG. 5 is a diagram showing an exemplary flow of information processing up to the setting of the correspondence relationship between the first product category and the second product category in the information processing method according to the embodiment of the present disclosure. FIG. 6 is a diagram showing an exemplary flow of information processing from the acquisition of information from the seller terminal to the transmission of EC listing information in the information processing method according to the embodiment of the present disclosure. FIG. 7 is a diagram showing an exemplary flow of information processing from receiving purchase information from the server that has transmitted the EC listing information to transmitting this purchase information and the delivery information to the seller terminal in the information processing method according to the embodiment of the present disclosure

[0054] First, the control unit 12 (category information acquisition means) acquires information on the categories of products in the EC mall (a second plurality of product categories) from the server 36 that manages the EC mall (FIG. 5, step S11). The server 36 may be a plurality of servers such as servers 36a, 36b, 36c, etc

[0055] Next, the control unit 12 (category correspondence relationship setting means) sets the correspondence relationship between the first plurality of product categories and the second plurality of product categories by machine learning using teacher data including the first plurality of product categories and the second plurality of product categories of the EC mall acquired in step S11 (FIG. 5, step S12). Here, the first plurality of product categories are set separately from the second plurality of product categories

[0056] Next, the control unit 12 (receiving means) receives product information, price information of the product, the category of the product selected from the first plurality of product categories, and product listing information including the identification information of the EC mall where the product listing is desired (FIG. 6, step S21). Note that the operations on the management screen of the publisher terminal 34 shown in FIG. 4 correspond to steps S21 to S24 here.

[0057] Next, the control unit 12 (calculation means) calculates the product category of the EC mall where the product listing is desired corresponding to the product category included in the product listing information based on the correspondence relationship set in step S12 (FIG. 6, step S22). That is, the second product category is specified from the first product category selected by the publisher.

[0058] Next, the control unit 12 (determination means) determines whether a product can be listed on the EC mall where the product listing is desired included in the product listing information based on the calculated product category of the EC mall (step S15).

[0059] If it is determined in step S24 that listing is not possible ( "NO" in FIG. 6), the processing for the input product listing information ends, and the management system 10 (control unit 12) waits for reception of another product listing information (returns to step S21).

[0060] If it is determined in step S24 that listing is possible ( "YES" in FIG. 6), the control unit 12 (translation means) translates the product information included in the product listing information into the language corresponding to the identification information of the EC mall where the product listing is desired included in the product listing information (FIG. 6, step S25).

[0061] Next, the control unit 12 (exchange rate calculation means) performs exchange rate calculation on the price information of the product included in the product listing information so that it becomes the price in the currency used in the EC mall where the product listing is desired included in the product listing information (FIG. 6, step S26).

[0062] Next, the control unit 12 (transmission means) transmits EC product information including the product information included in the product offer information and the information on the product category of the EC mall of the product offer destination calculated to the server 36 that manages the EC mall of the product offer destination included in the product offer information (FIG. 6, step S27).

[0063] Then, when the control unit 12 (receiving means) receives purchase information of a product including at least the address of the purchaser from the server 36 that manages the EC mall of the product offer destination included in the product offer information (FIG. 7, step S31), the control unit 12 (transmission means) transmits the information on the delivery slip with at least the address of the purchaser described in the received purchase information to the seller terminal 34 (FIG. 7, step S32). In addition to this delivery slip, an invoice for customs clearance may be transmitted, and the second product category may be described in these formats.

[0064] The information processing method as described above is an example, and the processing flow is not limited to the above. For example, the determination process by the determination means may be performed after the product information is input (that is, during the execution of step S21), as described above in relation to FIG. 4, instead of immediately after step S22. Similarly, translation and exchange rate calculation (steps S25, S26) may also be automatically performed when an overseas EC mall is selected as the product offer destination.

[0065] In the management system 10, program, and information processing method according to the present disclosure having the above-described configuration, there are provided a receiving means (receiving module 18) for receiving product offering information including product information, the category of a product selected from a first plurality of product categories, and identification information of an EC mall as the offering destination; a calculating means (calculating module 20) for calculating the product category of the EC mall as the offering destination corresponding to the product category included in the received product offering information based on the correspondence between a second plurality of product categories of the EC mall and the first plurality of product categories; and a transmitting means (transmitting module 28) for transmitting EC product offering information including the product information included in the received product offering information and information on the product category of the EC mall as the offering destination that has been calculated to a server 36 that manages the EC mall as the offering destination included in the received product offering information.

[0066] In an online platform (EC mall), if products are classified by category, it is convenient for purchasers to search for the products they want. Therefore, in each EC mall, various products are hierarchically and finely classified (categorized) according to their uses, features, etc. However, even if a seller wants to list products on multiple EC malls, the seller has to investigate into which category each product should be classified for each EC mall, and the listing work becomes frequent. In contrast, according to the management system 10, program, and information processing method according to the present disclosure, based on the correspondence between the product category (first product category) of products on the platform managed by the management system 10 and the product category (second product category) of the EC mall, the second product category of the EC mall corresponding to the first product category included in the product offering information is calculated, so that even if the seller does not know the product category of the offering destination, the product categories in multiple EC malls can be automatically specified all at once. In this way, a highly convenient platform is provided for the seller.

[0067] Also, in the management system 10, program, and information processing method according to the present disclosure, the transmission means (transmission module 28) can transmit display instruction information for causing the publisher terminal 34 to display a management screen including input items for product information, selection items for categories, and selection items for identification information of the EC mall to the publisher terminal 34. The reception means (reception module 18) can receive a product offering information including product information input on the management screen, the category of the product selected on the management screen, and the identification information of the EC mall of the destination of the product offering selected on the management screen from the publisher terminal 34. In this way, the publisher only needs to input products and select the first product category and the EC mall on the management screen of the publisher terminal 34, improving the convenience for the publisher.

[0068] Also, in the management system 10, program, and information processing method according to the present disclosure, a category information acquisition means (category information acquisition module 14) for acquiring information on the categories of products of the EC mall from a server 36 that manages the EC mall of the destination of the product offering may be further provided. In this way, even if there is a change in the product category in the EC mall, which is an external device, it is possible to update in response to the latest information. That is, it is possible to update the first product category and the correspondence relationship between the first product category and the second product category. By such maintenance of the management system 10, the convenience for the publisher is improved.

[0069] Also, in the management system 10, program, and information processing method according to the present disclosure, a category correspondence relationship setting means (category correspondence relationship setting module 16) for setting the correspondence relationship between the first and second product categories by machine learning using teacher data including the first plurality of product categories and the second plurality of product categories may be further provided. In this way, by machine learning (natural language processing), the correspondence relationship between the first product category and the second product category can be automatically set, and it is possible to cope even when the product category in the EC mall is complicated.

[0070] Also, in the management system 10, program, and information processing method according to the present disclosure, a determination means (determination module 22) may be further provided to determine whether a product can be listed on the EC mall of the listing destination included in the received listing request information based on the category of the product in the EC mall calculated by the calculation means (calculation module 20). When the determination means (determination module 22) determines that a product can be listed on the EC mall of the listing destination, the transmission means (transmission module 28) may transmit EC listing information to the server 36 that manages the EC mall of the listing destination included in the received listing request information. In this way, by determining whether a product can be listed based on the category of products in the local EC mall, in addition to checking for the presence of the second product category by the calculation means (calculation module 20), the determination means (determination module 22) can further determine whether a product can be listed, so that double-checking can prevent incorrect listings.

[0071] Also, in the management system 10, program, and information processing method according to the present disclosure, when there is no product category in the EC mall corresponding to the product category included in the listing request information received when the calculation is performed by the calculation means (calculation module 20), the determination means (determination module 22) may determine that it is impossible to list the product on the EC mall of the listing destination included in the received listing request information. In this way, by combining the determination process by the determination means (determination module 22) during the calculation process by the calculation means (calculation module 20), the possibility of listing can be ensured.

[0072] In addition, in the management system 10, program, and information processing method according to the present disclosure, a translation means (translation module 24) may be further provided to translate the product information included in the received product offering information into a language corresponding to the identification information of the EC mall of the destination of the product offering included in the received product offering information. In this case, the transmission means (transmission module 28) transmits the product information translated by the translation means (translation module 24) as EC product information to the server 36 that manages the EC mall of the destination of the product offering included in the received product offering information. Thus, even when the EC mall of the destination of the product offering is an overseas EC mall, the product provider does not need to perform translation, which is highly convenient for the product provider.

[0073] In addition, in the management system 10, program, and information processing method according to the present disclosure, if the product offering information received by the reception means (reception module 18) includes product price information, an exchange rate calculation means (exchange rate calculation module 26) may be further provided to perform exchange rate calculation so that the product price information included in the received product offering information becomes the price in the currency used in the EC mall of the destination of the product offering included in the received product offering information. In this case, the transmission means (transmission module 28) transmits the product price information in the currency used in the EC mall of the destination of the product offering calculated by the exchange rate calculation means (exchange rate calculation module 26) as EC product information to the server 36 that manages the EC mall of the destination of the product offering included in the received product offering information. Thus, even when the EC mall of the destination of the product offering is an overseas EC mall, the product provider does not need to perform exchange rate calculation, which is highly convenient for the product provider.

[0074] Also, in the management system 10, program, and information processing method according to the present disclosure, when the transmission means (transmission module 28) receives purchase information of a product including at least the address of the purchaser from a server 36 that manages the EC mall of the intended sales destination, it can transmit information of a delivery slip on which at least the address of the purchaser in the received purchase information is described to the seller terminal 34. The delivery slip may describe the category of the product of the EC mall of the intended sales destination. In this way, when receiving the purchase information of a product including at least the address of the purchaser from the server 36 of the sales destination, if a delivery slip on which the address of the purchaser in the received purchase information and the category of the product of the EC mall of the intended sales destination are described can be downloaded at the seller terminal 34, the labor of creating a delivery slip by the seller is saved, and the convenience of the seller is enhanced. In addition, if the administrator of the management system 10 is described as the sender of the delivery slip, the convenience of the seller is further enhanced by the administrator of the management system 10 collecting the products and performing delivery and export on behalf of the seller.

[0075] Also, in the management system 10, program, and information processing method according to another embodiment of the present disclosure, there are provided a receiving means (receiving module 18) for receiving product listing information including product information and identification information of the EC mall where the listing destination is desired from the seller terminal 34, and an EC product information including the product information included in the received product listing information is transmitted to a server 36 that manages the EC mall where the listing destination is desired. When purchasing information of a product including at least the address of the purchaser is received from the server 36 that manages the EC mall where the listing destination is desired, a transmitting means (transmitting module 28) is provided for transmitting information on a delivery slip on which at least the address of the purchaser in the received purchasing information is described to the seller terminal 34. In this way, when a product listed via the platform of the management system 10 is purchased from the server 36 of the listing destination, if at least a delivery slip including the address of the purchaser can be downloaded at the seller terminal 34, the labor of creating a delivery slip by the seller is saved, and the convenience of the seller is enhanced. In addition, if the administrator of the management system 10 is described as the sender of the delivery slip, the convenience of the seller is further enhanced by the administrator of the management system 10 collecting the products and performing delivery and export on behalf of the seller.

[0076] Note that the management system 10, program, and information processing method according to the present disclosure are not limited to the modes and combinations as described above, and various changes can be made.

[0077] For example, if the inventory information of the seller is also stored in the auxiliary storage unit 30 or the like so that the management system 10 can grasp it, it is also possible to support the listing operation.

Description of Reference Numerals

[0078] 1 Information Processing System 10 Management System (Management Server, Computer) 12 Control Unit 14 Category Information Acquisition Module (Category Information Acquisition Means) 16 Category Corresponding Relationship Setting Module (Category Corresponding Relationship Setting Means) 18 Receiving Module (Receiving Means) 20 Calculation Module (Calculation Means) 22 Judgment Module (Judgment Means) 24 Translation Module (Translation Means) 26 Exchange Rate Calculation Module (Exchange Rate Calculation Means) 28 Transmission Module (Transmission Means) 30 Secondary Storage Unit 32 Communication Interface Unit 34 (34a, 34b, 34c) Seller Terminal 36 (34a, 34b, 34c) Server 38 Buyer Terminal

Claims

1. Receiving means for receiving product offering information including product information, the category of the product selected from a first plurality of product categories, and the identification information of the EC mall of the intended listing destination; Calculating means for calculating the product category of the EC mall of the intended listing destination corresponding to the product category included in the received product offering information based on the correspondence relationship between a second plurality of product categories of the EC mall and the first plurality of product categories; A management system comprising: transmitting means for transmitting EC listing information including the product information included in the received product offering information and the information on the product category of the EC mall of the intended listing destination calculated to a server that manages the EC mall of the intended listing destination included in the received product offering information.

2. The transmitting means transmits display instruction information for causing the publisher terminal to display a management screen including an input item for product information, a selection item for a category, and a selection item for the identification information of the EC mall to the publisher terminal, The receiving means receives the product offering information including the product information input on the management screen, the category of the product selected on the management screen, and the identification information of the EC mall of the intended listing destination selected on the management screen from the publisher terminal. The management system according to claim 1.

3. The management system according to claim 1, further comprising category information acquisition means for acquiring information on the product category of the EC mall from the server that manages the EC mall of the intended listing destination.

4. The management system according to claim 1, further comprising category correspondence relationship setting means for setting the correspondence relationship by machine learning using teacher data including the first plurality of product categories and the second plurality of product categories.

5. Further comprising determination means for determining whether a product can be listed on the EC mall of the intended listing destination included in the received product offering information based on the product category of the EC mall calculated by the calculating means, The transmitting means transmits the EC listing information to the server that manages the EC mall of the intended listing destination included in the received product offering information when it is determined by the determination means that a product can be listed on the EC mall of the intended listing destination. The management system according to claim 1.

6. When there is no category of products in the EC mall corresponding to the category of the product included in the product offering information received when the calculation means performs the calculation, it further includes a determination means for determining that it is impossible to offer the product to the EC mall of the offering destination included in the received product offering information. The management system according to claim 1, wherein when the determination means determines that it is possible to offer the product to the EC mall of the offering destination, the transmission means transmits the EC offering information to the server that manages the EC mall of the offering destination included in the received product offering information.

7. It further includes a translation means for translating the product information included in the received product offering information into the language corresponding to the identification information of the EC mall of the offering destination included in the received product offering information. The management system according to claim 1, wherein the transmission means transmits the product information translated by the translation means as the EC offering information to the server that manages the EC mall of the offering destination included in the received product offering information.

8. The product offering information received by the reception means includes product price information. It further includes an exchange rate calculation means for performing exchange rate calculation so that the product price information included in the received product offering information becomes the price in the currency used in the EC mall of the offering destination included in the received product offering information. The management system according to claim 1, wherein the transmission means transmits the product price information in the currency used in the EC mall of the offering destination calculated by the exchange rate calculation means as the EC offering information to the server that manages the EC mall of the offering destination included in the received product offering information.

9. When the transmission means receives purchase information of a product including at least the address of the purchaser from the server that manages the EC mall of the offering destination, it transmits the information of the delivery slip on which at least the address of the purchaser in the received purchase information is described to the producer terminal. In the delivery slip, the category of the products in the EC mall of the offering destination is described. The management system according to claim 1.

10. A reception means for receiving product offering information including product information and identification information of the EC mall of the offering destination from the producer terminal. A management system comprising: a transmitting means for transmitting EC listing information including product information included in the received listing request information to a server that manages the EC mail of the listing destination included in the received listing request information, and when receiving purchase information of a product including at least the address of the purchaser from the server that manages the EC mail of the listing destination, transmitting information of a delivery slip on which at least the address of the purchaser in the received purchase information is described to the seller terminal.

11. A program that causes a management system to function as a receiving means, a computing means, and a transmitting means, wherein when the receiving means receives listing request information including product information, a category of a product selected from a first plurality of product categories, and identification information of an EC mail of a listing destination, the computing means calculates a product category of the EC mail of the listing destination corresponding to the product category included in the received listing request information based on a correspondence relationship between a second plurality of product categories of the EC mail and the first plurality of product categories, and the transmitting means transmits EC listing information including the product information included in the received listing request information and information on the product category of the EC mail of the listing destination that has been calculated to a server that manages the EC mail of the listing destination included in the received listing request information.

12. A program that causes a management system to function as a receiving means and a transmitting means, wherein when the receiving means receives listing request information including product information and identification information of an EC mail of a listing destination from a seller terminal, the transmitting means transmits EC listing information including the product information included in the received listing request information to a server that manages the EC mail of the listing destination included in the received listing request information, and when the transmitting means receives purchase information of a product including at least the address of the purchaser from the server that manages the EC mail of the listing destination, the transmitting means transmits information of a delivery slip on which at least the address of the purchaser in the received purchase information is described to the seller terminal.

13. Receiving listing request information including product information, a category of a product selected from a first plurality of product categories, and identification information of an EC mail of a listing destination, calculating a product category of the EC mail of the listing destination corresponding to the product category included in the received listing request information based on a correspondence relationship between a second plurality of product categories of the EC mail and the first plurality of product categories, An information processing method for transmitting EC product information including product information included in received product offering information and information on the product category of the EC mall of the intended recipient of the product offering, which is calculated, to a server that manages the EC mall of the intended recipient of the product offering included in the received product offering information.

14. Receiving product offering information including product information and identification information of the EC mall of the intended recipient of the product offering from a product provider terminal, Transmitting EC product information including the product information included in the received product offering information to a server that manages the EC mall of the intended recipient of the product offering included in the received product offering information, Receiving product purchase information including at least the address of the purchaser from the server that manages the EC mall of the intended recipient of the product offering, An information processing method for transmitting information on a delivery slip on which at least the address of the purchaser in the received purchase information is described to the product provider terminal.

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